Acer ARMC-2 User Manual

Acer ARMC/2

User’s Guide

MAN-840

07/09/04

This publication contains propriet ary in f ormation which is protected by copyright . No part of this publication can be reproduced, transcribed, stored in a retrieval system, translated into any language or computer language, or transmitted in any form whatsoever without the prior written consent of the publisher, American Megatrends, Inc. American Megatrends, Inc. acknowledges the following trademarks:

Intel is a registered trademark of the Intel Corporation. MS-DOS and Microsoft are registered trademarks of the Microsoft Corporation. Microsoft Windows is a trademark of the Microsoft Corporation. IBM, AT, VGA, PS/2, and OS/2 are registered trademarks and XT and CGA are trademarks of the International Business Machines Corporation.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. American Megatrends, Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

Revision History

02/25/04 Preliminary release 03/15/04 Updated GUI 04/02/04 Updated ARMC2RMseek Utility instructions 05/04/04 Password/User Name length changed to max 32 characters 05/14/04 Added Full Screen Toolbar & ARMC2ConfigApp FW Flash Module 06/04/04 Removed Battery Backup Unit Information 07/09/04 Removed Optional Modem Information

ARMC/2 User’s Guide

Revision History............................................................................................................................ii

Table of Contents.........................................................................................................................iii

Disclaimer ....................................................................................................................................vi

Optional Components.................................................................................................................vii

FCC Class B Statement..............................................................................................................vii

Chapter 1 Introduction.......................................................................................................... 1

Features....................................................................................................................................... 1

Important NOTES: ......................................................................................................................... 3

Chapter 2 Installing Your ARMC/2 Card ............................................................................. 4

Before You Start ..........................................................................................................................4

Avoid Electro-Static Discharge (ESD)...................................................................................... 4

ARMC/2 Installation and Setup.................................................................................................... 4

Step 1 Unpack the ARMC/2 Card (and check jumper settings) .................................................. 5

ARMC/2 Card Layout............................................................................................................... 5

ARMC/2 MAC Address............................................................................................................. 5

JP4 and JP5 Chassis/Motherboard Power Switch................................................................... 6

JP6 ARMC/2 Reset Button....................................................................................................... 6

JP7 and JP8 Chassis/Motherboard Reset Switch.................................................................... 6

JP11 Flash Write Enable/Disable............................................................................................. 6

JP12 Diagnostic and Recovery Mode Jumper......................................................................... 7

JP13 and JP14 PCI Bus SMB Data and Clock Jumper........................................................... 7

Step 2 Plug in the ARMC/2 Card into the Host System and Attach Internal Cables................... 7

J3 Service Connector............................................................................................................... 7

J4 JTAG (Joint Test Action Group) ICE (In-Circuit Emulator) Connector................................ 7

J5 IPMB (Intelligent Platform Management Bus)..................................................................... 8

IPMB (Intelligent Platform Management Bus).......................................................................... 8

J9 ARMC/2 Feature Connector................................................................................................ 9

JP2 Serial Port Connector........................................................................................................ 9

JP3 Service Connector............................................................................................................. 9

JP4 and JP5 Chassis/Motherboard Power Switch................................................................. 10

JP6 ARMC/2 Reset Button..................................................................................................... 10

JP7 and JP8 Chassis/Motherboard Reset Switch.................................................................. 10

Step 3 Connect External Cables................................................................................................ 10

Step 4 Confirm the Motherboard’s BIOS Settings..................................................................... 11

Step 5 Install the Operating System and ARMC/2 Drivers........................................................ 11

Installing Virtual Floppy Drivers on Microsoft® Windows Operating Systems....................... 12

Step 6 Install the Acer ARMC/2 Windows Software Components............................................. 15

Step 7 Setup Your Client Internet Browser................................................................................ 19

Step 8 Connect to the ARMC/2 from a Client System............................................................... 23

Step 9 Load the ARMC/2 SDR and Soft Processor (SP) File for Your Server Board Model.... 27

Chapter 3 Locating Your ARMC/2 Card ............................................................................ 31

Overview.................................................................................................................................... 31

Locating Your ARMC/2 Card ..................................................................................................... 31

IP Address Range...................................................................................................................... 35

Usage.........................................................................................................................................37

Chapter 4 Using Your ARMC/2........................................................................................... 39

ARMC/2 GUI Overview.............................................................................................................. 39

Default User Name and Password ............................................................................................ 39

ARMC/2 GUI Explained............................................................................................................. 40

Menu Bar................................................................................................................................ 40

Preface

iii

Quick Launch Icons................................................................................................................ 41

Session Information................................................................................................................ 41

Manage Group...........................................................................................................................42

Remote Console........................................................................................................................ 43

Redirection................................................................................................................................. 44

Setting up Internet Explorer....................................................................................................44

Staring Redirection................................................................................................................. 48

Remote Console Shortcut Key Combinations........................................................................ 50

Console Redirection Window................................................................................................. 51

Console Redirection Toolbar.................................................................................................. 54

Console Redirection Toolbar Status ...................................................................................... 54

Console Redirection Toolbar Toggle Buttons ........................................................................ 55

Start CD-ROM Drive Redirection ........................................................................................... 56

Stop CD-ROM Drive Redirection............................................................................................ 59

Start Floppy Drive Redirection ............................................................................................... 61

Stop Floppy Drive Redirection................................................................................................ 64

ARMC2 Floppy Image Creator............................................................................................... 66

Creating a Floppy Image........................................................................................................ 66

Transferring a Floppy Image to a Floppy Disk....................................................................... 69

Remote Power Control............................................................................................................... 74

Upgrade Firmware..................................................................................................................... 75

Updating Your ARMC/2’s Firmware....................................................................................... 76

Reset ARMC/2........................................................................................................................... 81

Configure Group ........................................................................................................................83

Users.......................................................................................................................................... 84

Adding Users.......................................................................................................................... 85

Removing Users..................................................................................................................... 86

Viewing and Editing Users ..................................................................................................... 87

Network...................................................................................................................................... 88

Firewall....................................................................................................................................... 90

Alert Notification......................................................................................................................... 92

Date & Time............................................................................................................................... 93

Serial Port .................................................................................................................................. 94

SSL Certificate...........................................................................................................................95

PMCP File Upload .....................................................................................................................97

IPMI Configuration................................................................................................................... 102

Server OS Monitoring & Recovery........................................................................................... 103

View Group .............................................................................................................................. 104

ARMC/2 Card Health............................................................................................................... 105

Event Log................................................................................................................................. 106

Server Health...........................................................................................................................107

General Information................................................................................................................. 108

General Information : Version .............................................................................................. 108

General Information : Features ............................................................................................ 109

General Information : Detailed Versions.............................................................................. 109

Last Saved Crash Screen........................................................................................................ 110

Appendix A ARMC/2 Universal Cable................................................................................. 111

ARMC/2 Universal Cable Layout............................................................................................. 111

Appendix B ARMC2ConfigApp ........................................................................................... 113

Overview.................................................................................................................................. 113

ARMC2ConfigApp.................................................................................................................... 113

User Manager Tab ...............................................................................................................115

Adding a User....................................................................................................................... 116

User Properties ....................................................................................................................117

ARMC/2 User’s Guide

Network Configuration Tab................................................................................................... 118

Advanced Tab ...................................................................................................................... 119

WinCuri .................................................................................................................................... 120

WinCuri.exe Help File........................................................................................................... 120

LinCuri......................................................................................................................................122

LinCuri Help File................................................................................................................... 123

Appendix C ARMC/2 Remote Recovery Application (RRA) ............................................. 125

ARMC/2 Card Remote Recovery Application (RRA)............................................................... 125

Appendix D Troubleshooting.............................................................................................. 132

Screen Distortion .....................................................................................................................132

Problem................................................................................................................................ 132

Symptom .............................................................................................................................. 132

Solution................................................................................................................................. 133

BMC Not Responding.............................................................................................................. 134

Problem................................................................................................................................ 134

Symptom .............................................................................................................................. 134

Solution................................................................................................................................. 134

Cannot Power On the Host System Remotely......................................................................... 135

Problem................................................................................................................................ 135

Symptom .............................................................................................................................. 135

Solution................................................................................................................................. 135

Complete Flash........................................................................................................................ 135

Problem................................................................................................................................ 135

Symptom .............................................................................................................................. 135

Solution................................................................................................................................. 135

Appendix E Serial Over LAN ............................................................................................... 137

Hardware Setup....................................................................................................................... 137

BIOS..................................................................................................................................... 138

Appendix F Port Usage........................................................................................................ 139

Port Usage Table..................................................................................................................... 139

Appendix G MAC Address Map........................................................................................... 141

Appendix H Tree Structure and Description of CD Contents.......................................... 142

ARMC/2 CD ............................................................................................................................. 142

ARMC/2 CD Image............................................................................................................... 142

CD Contents......................................................................................................................... 142

Appendix I GtkRConsoleARMC2 for Linux ...................................................................... 144

Installation................................................................................................................................ 144

Notes........................................................................................................................................ 145

Limited Warranty

The buyer agrees that if this product proves to be defective, American Megatrends is only obligated to repair or replace this product at American Megatrends’ discretion according to the terms and conditions of the warranty registration card that accompanies this product. American Megatrends shall not be liable in tort or contract for any loss or damage, direct, incidental or consequential resulting from the use of this product. Please see the Warranty Registration Card shipped with this product for full warranty details.

Preface

Technical Support

Please contact your local Acer Authorized Reseller for technical support.

Disclaimer

This manual describes the operation of the Acer ARMC/2 card. Although efforts have been made to assure the accuracy of the information contained here, Acer expressly disclaims liability for any error in this information, and for damages, whether direct, indirect, special, exemplary, consequential or otherwise, that may result from such error, including but not limited to the loss of profits resulting from the use or misuse of the manual or information contained therein (even if Acer has been advised of the possibility of such damages). Any questions or comments regarding this document or its contents should be addressed to Acer at the address shown on the inside of the front cover.

Acer provides this publication “as is” without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability or fitness for a specific purpose.

Some states do not allow disclaimer of express or implied warranties or the limitation or exclusion of liability for indirect, special, exemplary, incidental or consequential damages in certain transactions; therefore, this statement may not apply to you. Also, you may have other rights which vary from jurisdiction to jurisdiction.

This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. Acer may make improvements and/or revisions in the product(s) and/or the program(s) described in this publication at any time.

Requests for technical information about Acer products should be made to your Acer authorized reseller or marketing representative.

Retail Packing List

You should have received the following:

• a ARMC/2 card

• one USB cable

• one universal cable

• a warranty card

• this ARMC/2 User's Guide (located on the ARMC/2 CD)

• a ARMC/2 Quick Installation Guide

• a ARMC/2 CD

• a ARMC/2 external power adapter

Note: Your ARMC/2 may or may not ship with everything listed in the Retail Packing List.

Contact your Acer authorized reseller to find out what is shipped with your ARMC/2.

ARMC/2 User’s Guide

Optional Components

The following component does not come with your ARMC/2 card. You must order this component separately.

• Power cable

FCC Class B Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class B digital

device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installatio n. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Warning

Changes or modifications to this device not expressly approved by American

Megatrends could void the user’s authority to operate the equipment.

Preface

vii

Chapter 1 Introduction

Features

Feature Description Key Feature

Soft Processor

Remote Client

Processor System On Chip (SOC)

Memory

Flash

Ethernet LAN

I2C Controller Hardware Monitor (OEM version feature)

Power Supply Form Factor Environmental Specifications

Monitoring

• 100% out-of-band

• 100% operating system independent

• provides out-of-band connectivity

• plugs into a mission critical server

• half-sized PCI form factor plugs into any PCI slot

• industry standard Internet browser (any JavaScript 1.2 capable)

• manage the server from anywhere in the world

• SSL v3 for secure connection

• 32-Bit 266 MHz ~ 400 MIPS MMU

• 16 K I-cache

• 16 K D-cache

• 32 megabyte PC-133 MHz SDRAM standard (soldered on PCB, you cannot

upgrade or remove)

• 16 bit, 16 megabyte flash ROM (soldered on PCB, you cannot upgrade or

remove)

• integrated SOC 10/100 MAC

• external level one 10/100 BASE-TX Ethernet

• ambient temperature monitoring

• PCI voltages monitoring

• card internal voltages monitoring

• RTC

• external RTC for time stamp of events

• switching logic between optional 6 V wall adapter, 5 V PCI, and 3.3 V PCI

• half-size standard PCI card

• storage temperature: -20 degrees to 80 degrees C

• relative humidity: 5 to 80 percent non-condensing @ 40 degrees

• operating temperature: 0 to 45 degrees C

• vibration: 2.5G acceleration over 2000 Hz sine wave, 2oct/mian sine sweep

• shock: 20G; 11 msec duration, half-sine shock sweep

• IPMI 1.5 compliant (OEM version feature)

• I2C sensors (OEM version feature)

• SDR and Soft Processor (SP) file support for easy customization (OEM

version feature)

• OEM specific

Cont’d

Chapter One : Introduction

Features, Continued

Feature Description Communication

USB Device Controller for Mouse/Keyboard USB Device Controller for CD-ROM USB Device Controller for FDD USB Hub Serial Port X 3

Debug Support Alert Notification

Console Redirection

Security

Virtual Boot

Host Side Operating System Support

Platform Management Configuration Program (PMCP)

• 10/100 megabit Ethernet LAN

• TCP/IP

• DHCP enabled

• SNMP

• web-based interface

• USB 1.1 device controller

• USB 2.0 device controller

• USB 1.1 device controller

• USB 2.0 hub

• debug port

• RS485

• one external

• Jtag ICE

• SNMP trap up to eight destinations

• email notification

• via 10/100 megabit Ethernet LAN

• up to three multiple redirection sessions

• up to 15 screens per second high speed redirection hardware engine

• no overhead on the host system, complete operating system independence

• redirect BIOS screens and setup screens

• seamless text and graphics transition

• SSL (Secured Socket Layer) 3.0 (Pass-phrase encrypted certificates are not

supported)

• DAA (Digestive Authentication Access)

• MD-5

• USB 2.0 CD-ROM

• USB floppy

• supports boot to image

• allows remote operating system boot up and installation

Note: For information on how to create a bootable CD, visit nero.com or

roxio.com. You can do a search on how to create a bootable CD using their products. You can also consult your CD writer's documentation.

• Windows 2000/2003 and above

• RedHat Linux 9.0; Enterprise Linux 3.0, AS; Enterprise Linux 3.0 Update2,

• Available

ARMC/2 User’s Guide

Important NOTES:

There are some NOTES for ARMC/2. NOTE1.

This note applies to the Altos G520/G710/R710/R510 with Redhat Enterprise Linux 3.0 and Altos G520/R510 with Redhat 9.0. Because these server can not detect the virtual device (keyboard/mouse/CDROM/Floppy) in Redhat Enterpeise Linux 3.0 and Redhat Linux 9.0. These some methods can solve this issue. Method 1.

. Disable the USB 2.0 controller in BIOS (only for G520, R510 and R710) Method 2. . Connect a external USB 1.1 hub to server, then connect the ARMC/2 USB

cable behind the USB 1.1 hub. Method 3. . Users can unplug and plug ARMC/2 USB cable then server can recognizes

virtual device in Linux. But if you shutdown or restart the server, you must unplug and plug

ARMC/2 USB cable again.

NOTE2. For “Full Screen function key (Alt + F) issue if client computer OS is Linux:” IF client computer OS is RH9.0 or RH Enterprise 3.0 Update 1, the function key

is no problem. But it is other Linux version; please use toolbar to control the Full Screen mode.

NOTE3. For “Use Mazilla browser of Linux OS on client computer to login ARMC/2 website”

IF client computer OS is Linux, please use the Mazilla browser version to 1.6 or later to login ARMC/2 website.

NOTE4. For “Must connect external power with ARMC/2.”

IF ARMC/2 does not connect external power, it will bring about the system

cannot power on by pressing power button.

NOTE5. “The host heartbeat function is ONLY supported under Windows OS.”

Chapter Two : Installing Your ARMC/2 Card

Chapter 2 Installing Your ARMC/2 Card

Before You Start

Avoid Electro-Static Discharge (ESD)

Electro-Static Discharge (ESD) can damage the ARMC/2 card and other system components. Keep your ARMC/2 card in its anti-static bag until it is to be installed. Avoid contact with any component or connector on any adapter card, printed circuit board, or memory module. Handle these components by the mounting bracket.

Perform all unpacking and installation procedures on a ground-connected anti-static mat. Wear an anti-static wristband grounded at the same point as the anti-static mat. You can also use a sheet of conductive aluminum foil grounded through a one megaohm resistor instead of the anti-static mat. Similarly, a strip of conductive aluminum foil wrapped around the wrist and grounded through a one megaohm resistor serves the same purpose as a wristband.

ARMC/2 Installation and Setup

Use the following steps to install the ARMC/2 card into the host system.

Step Action 1 Unpack the ARMC/2 card (and check jumper settings) 2 Plug in the ARMC/2 card into the host system and attach internal cables

3 Connect external cables 4 Confirm the motherboard’s BIOS settings 5 Install the operating system and ARMC/2 card’s drivers 6 Install all ARMC/2 Windows Software Components 7 Setup your client system’s Internet browser 8 Connect to the ARMC/2 from a client system 9 Load the ARMC/2 SDR and Soft Processor (SP) File for your motherboard or

server board model

Note: Inspect the cardboard carton for obvious damage.

ARMC/2 User’s Guide

Step 1 Unpack the ARMC/2 Card (and check jumper settings)

ARMC/2 Card Layout

ARMC/2 MAC Address

Your ARMC/2 card has a unique MAC address. The MAC address is the only way to distinguish one ARMC/2 card from another when you run programs such as Remote Recovery Application (RRA) and ARMC2RMseek Locator. You can write down your ARMC/2 card’s MAC address in the table below or in Appendix H, MAC Address Map. See the first line for an example.

MAC Address Location Description

00-40-D9-02-9B-3C Server Room, Rack 2, 5

Windows 2003 Advanced

Server, Mail Server

Cont’d

Chapter Two : Installing Your ARMC/2 Card

Step 1 Unpack the ARMC/2 Card (and check jumper settings), Continued

Check the following jumpers:

Jumper Setting JP4 Confirm that pins one and two are open.

JP5 Confirm that pins one and two are open. JP6 Confirm that pins one and two are open. JP7 Confirm that pins one and two are open. JP8 Confirm that pins one and two are open. JP11 Confirm that pins one and two are shorted. JP12 Confirm that pins one, two and three are open. JP13 If your hosts system’s motherboard has support for I2C on the PCI slots,

place a short pins one and two. If not, confirm that pins one and two are open.

JP14 If your hosts system’s motherboard has support for I2C on the PCI slots,

place a short pins one and two. If not, confirm that pins one and two are open.

Note: The ARMC/2 cards have these two jumpers, JP13 and JP14.

JP4 and JP5 Chassis/Motherboard Power Switch

JP6 ARMC/2 Reset Button

JP7 and JP8 Chassis/Motherboard Reset Switch

JP11 Flash Write Enable/Disable

Verify that there is no jumper on JP4 and JP5. These two headers are to be used with a cable, not a jumper.

You can temporarily short this jumper to reset your ARMC/2 card. For normal operations, verify that there is no jumper on JP6.

Pin Description

1 Ground 2 Reset #

Verify that there is no jumper on JP7 and JP8. These two headers are to be used with a cable, not a jumper.

You can write-protect your ARMC/2 card’s firmware so that it cannot be flashed. By default, pins one and two are shorted so that you can flash the firmware.

Pin Description

1 VCC3 2 Write-Protect Enabled 3 Ground

Pin Description

1-2 Flash Write Enable 2-3 Flash Write Disable

Cont’d

ARMC/2 User’s Guide

Step 1 Unpack the ARMC/2 Card (and check jumper settings), Continued

JP12 Diagnostic and Recovery Mode Jumper

This jumper is primarily used to recover a failed flash attempt. By shorting pins one and two, you can place your ARMC/2 card into Diagnostics Mode. By shorting pins two and three, you can place your ARMC/2 card into Recovery Mode. See Appendix C, Remote Recovery Application (RRA) for more information on how to recover your ARMC/2 card. By default, pins one, two and three are open.

Pin Description

1 GP I/O PA7 2 Ground 3 GP I/O PA10

JP13 and JP14 PCI Bus SMB Data and Clock Jumper

These two headers allow your ARMC/2 card to read I2C bus information. If your hosts system’s motherboard has support for I2C on the PCI slots, place a jumper on these two headers. By default th ese headers are open.

Note: Only revision B1 and newer revisions of the ARMC/2 cards have these two jumpers.

Revisions A and B do not have JP13 and JP14.

Note: Most PCI slots have a “floating” I2C bus. A “floating” I2C bus means that there is no

physical connection between the two I2C pins on the PCI slot and the motherboard’s I2C bus. Shorting JP13 and JP14 would be useless in this case.

Note: JP13 and JP14 can be used in place of the ARMC/2 Universal Cable to gather I2C bus

information from the motherboard.

Note: Only the OEM version can utilize the hardware health monitoring capabilities of

ARMC/2 card. The hardware health monitoring function requires an OEM specific cable and Sensor Definition Kit (SDK/SDR) file and Soft Processor (SP) file.

Step 2 Plug in the ARMC/2 Card into the Host System and Attach Internal Cables

Physically plug in the ARMC/2 card into any available PCI slot inside the host system.

J3 Service Connector

This jumper is used exclusively for servicing the ARMC/2 card. J3 is not described in this document.

J4 JTAG (Joint Test Action Group) ICE (In-Circuit Emulator) Connector

This header is used to debug and service the ARMC/2 card. J4 is not described in this document.

Cont’d

Chapter Two : Installing Your ARMC/2 Card

Step 2 Plug in the ARMC/2 Card into the Host System and Attach Internal Cables,

J5 IPMB (Intelligent Platform Management Bus)

IPMB (Intelligent Platform Management Bus)

Continued

If your motherboard has an IPMB connector, you can connect a cable from J5 on the ARMC/2 card to the IPMB connector on your motherboard.

Pin Description

1 Positive Signal 2 Ground 3 Negative Signal

The IPMI specification was developed by Intel, Dell, Hewlett-Packard, and NEC to provide a standard interface to be used for monitoring server items such as temperature, voltage, fans, power supplies, and chassis. IPMI is comprised of three specifications Intelligent Platform Management Interface (IPMI), Intelligent Platform Management Bus (IPMB) and Intelligent Chassis Management Bus (ICMB). The IPMI specification defines the interface between management software and chassis management hardware. The IPMB specification defines the internal Intelligent Platform Management Bus. The ICMB specification defines an external bus for connecting additional IPMI enabled systems.

The electrical interconnect for system management is based on the inter-IC (I2C) bus. This bus is a two wire serial interface (clock, data) driven by open-collector drivers. Devices arbitrate for the bus based on a collision detection mechanism. The I2C data and I2C clock signals are referred to as an IPMB.

The IPMB connector can be used to read IPMI information from the motherboard's System Management Controller. The format and definition of the IPMI information must be based on the IPMI v1.5 Specification.

The IPMI specification was architected around the server motherboard environment. In a typical motherboard, the Management Controller connects to a variety of dumb sensors located on the motherboard and within the chassis. The command set contains commands tailored to this environment and are intended to handle sensors, data repositories, even t logs and watchdog timers.

Cont’d

ARMC/2 User’s Guide

Step 2 Plug in the ARMC/2 Card into the Host System and Attach Internal Cables,

J9 ARMC/2 Feature Connector

Note: JP13 and JP14 can be used in place of the ARMC/2 Universal Cable to gather I2C bus

Note: JP4 and JP5 can be used in place of the ARMC/2 Universal Cable to power on, power off,

Note: JP7 and JP8 can be used in place of the ARMC/2 Universal Cable to reset the

Note: Only the OEM version can utilize the hardware health monitoring capabilities of

Note: IPMI support is an OEM version feature. Note: This cable is an optional component and must be cu stom made for your specific

JP2 Serial Port Connector

JP3 Service Connector

Continued

This feature connector is primarily used for operating the host system’s motherboard power and reset switch. It can also be used to gather I2C bus information from the motherboard.

Pin Description Pin Description

1 Not Connected 11 Reset_Host # 2 I2C Clock 12 Ground 3 Not Connected 13 Ground 4 Not Connected 14 Not Connected 5 Power_Off # 15 Not Connected 6 I2C Data 16 Ground 7 Not Connected 17 Not Connected 8 Not Connected 18 Not Connected 9 Not Connected 19 Not Connected 10 Not Connected 20 Ground

information from the motherboard.

and power cycle the motherboard.

motherboard.

ARMC/2 card. The hardware health monitoring function requires an OEM specific cable and Sensor Definition Kit (SDK/SDR) file and Soft Processor (SP) file.

configuration.

You can connect an external 9 pin serial port connector to this header. This header is primarily used to text redirect over the serial port.

This jumper is used exclusively for servicing the ARMC/2 card. JP3 is not described in this document.

Cont’d

Chapter Two : Installing Your ARMC/2 Card

Step 2 Plug in the ARMC/2 Card into the Host System and Attach Internal Cables,

JP4 and JP5 Chassis/Motherboard Power Switch

Note: JP4 and JP5 can be used in place of the ARMC/2 Universal Cable to power on, power

JP6 ARMC/2 Reset Button

JP7 and JP8 Chassis/Motherboard Reset Switch

Note: JP7 and JP8 can be used in place of the ARMC/2 Universal Cable to reset the

Continued

JP4 and JP5 can be used in place of the ARMC/2 Universal Cable to power on, power off, and power cycle the motherboard.

Connect a two pin cable from the motherboard’s Power (Soft On/Off) header to JP4 on your ARMC/2 card. Connect the chassis power switch to JP5 on your ARMC/2 card.

off, and power cycle the motherboard.

You can short this jumper to reset your ARMC/2 card.

Pin Description

1 Ground 2 Reset #

JP7 and JP8 can be used in place of the ARMC/2 Universal Cable to reset the motherboard.

Connect a two pin cable from the motherboard’s Reset header to JP7 on your ARMC/2 card. Connect the chassis reset switch to JP8 on your ARMC/2 card.

motherboard.

Step 3 Connect External Cables

• Connect the USB cable from the back of the ARMC/2 card to the motherboard’s

USB port.

• Connect your VGA monitor to your ARMC/2 card.

• Connect the RJ45 LAN cable from your local network to your ARMC/2 card.

• Connect your AC adapter. (Only if the AC Adapter is part of your ARMC/2 kit)

Cont’d

ARMC/2 User’s Guide

Step 4 Confirm the Motherboard’s BIOS Settings

Power on the motherboard and enter the BIOS. Using the following table, confirm that your motherboard’s BIOS settings are correct.

BIOS Section Setting Boot Options> Removable Devices Virtual Floppy or USB Boot Device Boot Options> ATAPI CDROM Virtual CDROM or USB Boot

Device

Advanced> PCIPnP> Configuration> Legacy USB Support Enable

Save the BIOS settings and restart the computer.

Note: Make sure that your motherboard BIOS supports Legacy USB devices, USB Boot or Boot

to USB.

Note: On some motherboards and server boards, depress the <CTRL>, <ALT>, and <ESC>

keys simultaneously to enter the BIOS. On others use the <F2> keys. See your server’s documentation for more information on entering the BIOS setup.

Step 5 Install the Operating System and ARMC/2 Drivers

Step Action 1 Install the operating system (if applicable) on the host system. 2 (Windows 2000/2003 only) When prompted for the AMI Virtual Floppy drivers, install the ARMC/2

card’s AMI Virtual Floppy drivers located on the ARMC/2 CD in the INF folder.

3 (Windows 2000/2003 only) When prompted for the virtual CD-ROM drivers, install the Windows

default CD-ROM drivers.

Note: Do not use the amivirtfl.inf when prompted to install the virtual CD-ROM drivers. The

Virtual CD-ROM device does not require any special drivers. You can select the default option Microsoft Windows provides.

Cont’d

Chapter Two : Installing Your ARMC/2 Card

Step 5 Install the Operating System and ARMC/2 Drivers, Continued

Installing Virtual Floppy Drivers on Microsoft® Windows Operating Systems

Microsoft® Windows 2000/2003 operating systems need an .INF for the AMI Virtual Floppy device exposed by the ARMC/2 card.

Note: This installation procedure needs to be done one time only on the host sys t em. Once the

Virtual Floppy is properly loaded, you can perform floppy redirection without going through any extra steps.

Step Action 1 Microsoft® Windows 2000/2003 operating systems for the Virtual Floppy device .INF file the first

time you install the ARMC/2 card on the server.

Cont’d

ARMC/2 User’s Guide

Step 5 Install the Operating System and ARMC/2 Drivers, Continued

Installing Virtual Floppy Drivers on Microsoft® Windows Operating Systems, Continued

Step Action 2 The Hardware Update Wizard begins to search for the drives on the ARMC/2 CD.

Note: Do NOT use the default file that the Microsoft® Windows operating system presents when it is

searching for the Virtual Floppy driver. Instead, select the Specify a Location option and select the .INF file located in the ARMC/2 CD called amivirtfl.inf in the INF directory.

3 The Hardware Update Wizard begins to load the Virtual Floppy driver from the ARMC/2 CD. Its status

is displayed.

Cont’d

Chapter Two : Installing Your ARMC/2 Card

Step 5 Install the Operating System and ARMC/2 Drivers, Continued

Installing Virtual Floppy Drivers on Microsoft® Windows Operating Systems, Continued

Step Action 4 Once this file is loaded and recognized by the Microsoft® Windows operating system, left click the

Finish button. The Microsoft® Windows operating system may require a reboot of the host system after the installation of the Virtual Floppy driver.

5 Congratulations! You have successfully installed the Virtual Floppy driver.

ARMC/2 User’s Guide

Step 6 Install the Acer ARMC/2 Windows Software Components

Acer ARMC/2 Windows Software Components is a collection of ARMC/2 host-side and remote access components. These programs are briefly explained in the following table:

Program Description ARMC2ConfigApp The ARMC2ConfigApp program allows you to configure the ARMC/2 card from the

host system or from a client system.

WinCuri The WinCuri program is a command prompt-based program that you can use to

configure the ARMC/2 card. It allows you all the functionality of both the Internet browser-based Remote Access Companion for ARMC/2 and the ARMC2ConfigApp program.

HostHeartbeat HostHeartbeat is installed as a service in Windows. It is used to tell whether the

operating system on the host system is operating or not. It can also detect whether the

operating system was shutdown normally or abruptly. Floppy Image Creator Remote Recovery Application (RRA)

ARMC2RMseek In order to configure your ARMC/2 card completely, you must access the ARMC/2 from

Floppy Image Creator allows you to create bootable floppy image files that you can use to

boot the ARMC/2 card from.

The Remote Recovery Application (RRA) is a recovery tool that can be executed from a

remote client system located on the same network as the ARMC/2 card. You can use it to

recover a failed flash attempt.

Note: You must physically set the ARMC/2 card you want to recover into Recovery Mode.

To do this, simply short pins two and three on jumper JP12 on your ARMC/2 card.

Note: Your ARMC/2 card must be write enabled before you can flash an image to it.

Confirm that pins one and two on jumper JP11 are shorted on your ARMC/2 card.

Note: The firmware upgrade process is a crucial operation. Make sure that the chances of a

power or connectivity loss are minimal when performing this operation.

another system on the same network. To do this, you must know the ARMC/2 card’s IP

address. If you have installed the ARMC/2 on a network that uses DHCP, you can

search the network for the ARMC/2 card. To locate and find out its IP address, you can

use ARMC2RMseek.

Cont’d

Chapter Two : Installing Your ARMC/2 Card

Step 6 Install the Acer ARMC/2 Windows Software Components, Continued

Follow the steps outlined in the following table to install the Acer ARMC/2 Windows Software Components:

Step Description 1 Insert your ARMC/2 CD into the host system. The host system is the system that has the ARMC/2

card installed into it. Browse to the following folder and file:

CDROM\ServerTools\Win32\Setup.exe

2 Double left click the Setup.exe icon to begin the installation of the Acer ARMC/2 Windows Host

Component.

Cont’d

ARMC/2 User’s Guide

Step 6 Install the Acer ARMC/2 Windows Software Components, Continued

Step Description 3 The Acer ARMC/2 Windows Host Component setup window opens. Left click the Next button.

4 Skip this step unless the Customer Information window opens. Enter your name and your

organization’s name in the appropriate fields. Select the option for Install this application for and left click the Next button.

5 The Setup Type window opens. Select the Complete setup option. Left click the Next button.

Cont’d

Chapter Two : Installing Your ARMC/2 Card

Step 6 Install the Acer ARMC/2 Windows Software Components, Continued

Step Description 6 The Install Program window opens. Left click the Install button.

7 The Installation Progress window opens.

Cont’d

ARMC/2 User’s Guide

Step 6 Install the Acer ARMC/2 Windows Software Components, Continued

Step Description 8 The installation is complete. Left click the Finish button.

9 Repeat steps 1 through 8 on a local network computer that you want to use to access the host

system.

Step 7 Setup Your Client Internet Browser

You must first setup your Internet browser on the client system before you can redirect the host system’s console or view the Crash screen. Follow the instructions in the table below:

Step Description 1 Open Internet Options. To get there, open your Internet Explorer browser, left click Tools and then

Internet Options.

2 The Internet Options window opens. Left click the Settings button.

Cont’d

Chapter Two : Installing Your ARMC/2 Card

Step 7 Setup Your Client Internet Browser, Continued

Step Description 3 The Settings window opens. Left click the Every visit to the page button or Automatically button. Left

click the OK button to apply the change and to go back to the Internet Options window.

Note: Other settings can cause old data to be displayed when performing operations on the ARMC/2.

4 Next, you must setup Internet Explorer to allow the downloading of Signed ActiveX controls and

also allow it to run Signed ActiveX controls. To do this, left click the Security tab and then the Custom Level button.

Note: In Microsoft Windows 2003 server operating systems, the default security setting is High, and

this disables many items (besides the Active X ones mentioned in this document) that are necessary to even access the ARMC/2 GUI. The security settings for a Microsoft Windows 2003 server operating system remote client must be on Medium or Low.

Cont’d

ARMC/2 User’s Guide

Step 7 Setup Your Client Internet Browser, Continued

Step Description 5 The Security Settings window opens. Left click the Enable button under the Download signed ActiveX

controls section.

6 Scroll down and left click the Enable button under the Run ActiveX controls and plug-ins section.

Left click the OK button.

Cont’d

Chapter Two : Installing Your ARMC/2 Card

Step 7 Setup Your Client Internet Browser, Continued

Step Description 7 You are prompted with a Warning window. Left click the Yes button to accept the changes to the

Internet zone and to go back to the Internet Options window.

8 Left click the Apply button and then the OK button to make the changes.

Note: You must restart Internet Explorer before the changes take effect. Note: Remote Console cannot run with any other security settings in Internet Explorer.

ARMC/2 User’s Guide

Step 8 Connect to the ARMC/2 from a Client System

In order to connect to the ARMC/2 card, you must access the ARMC/2 from another system on the same network. This document refers to this other system as the client system. To do this, you must know the ARMC/2 card’s IP address. If you have installed the ARMC/2 on a network that uses DHCP, you can search the network for the ARMC/2 card. To locate and find out its IP address, you must run ARMC2RMseek Locator.

Note: To get or set the IP address on your ARMC/2 card in a Windows 2000 environment, you

can also run the ARMC2ConfigApp program on the host system. See Appendix B, ARMC2ConfigApp for more information on how to use the ARMC2ConfigApp program.

Note: Make sure that you have already installed the ARMC/2 Windows Software Components

on the system that you want to use to locate the ARMC/2 card.

Follow the steps in the table below to connect to the ARMC/2 from a remote client system:

Step Description 1 Locate the ARMC2RMseek Locator program on your remote client system. Run the

ARMC2RMseek Locator program by double left clicking on it.

Path : Press “Start” -> Programs -> ARMC2 Remote Tools -> ARMC2RMseek

2 Left click on the Next button when you see this screen.

Cont’d

Chapter Two : Installing Your ARMC/2 Card

Step 8 Connect to the ARMC/2 from a Client System, Continued

Step Description 3 Type in your Network Name. In this example, Your Network Name is the Network Name. Next,

you must enter a range of IP addresses that you want to search. In this example, the ARMC/2 card’s IP address is between 172.16.2.200 to 172.16.2.255. Left click the Add>> button when finished.

4 The name and IP range of the ARMC/2 will display in the right field. Place a check in the box next

to the range of IP addresses. Left click on the Next button.

Cont’d

ARMC/2 User’s Guide

Step 8 Connect to the ARMC/2 from a Client System, Continued

Step Description 5 The name and IP range of the ARMC/2 will display in the Selected IP Range window. Left click on

the Next button.

6 If the IP range is correct, ARMC2RMseek Locator will locate the ARMC/2 card. It will list all

ARMC/2 cards it has discovered.

Note: If more than one ARMC/2 card is found, you can distinguish them by the ARMC/2 card’s

name. The ARMC/2 card’s name consists of the words ARMC2 and the IP address of the ARMC/2 card’s NIC.

Cont’d

Chapter Two : Installing Your ARMC/2 Card

Step 8 Connect to the ARMC/2 from a Client System, Continued

Step Description 7 In this example, the ARMC/2 card’s IP address is 172.16.2.243. Double left click on the IP address

to start managing the ARMC/2 card and write down its IP address. Left click on the Finish button after ARMC2RMseek Locator discovers all ARMC/2 cards.

When prompted for the user name and password, enter the following:

Left click the OK button. After you successfully log into your ARMC/2 card, you are greeted with the Welcome to ARMC/2 screen.

Field Default User Name root Password

superuser

Note: The default user name and password are in lower-case characters.

Note: When you log in using the root user name and password, you have full administrative

powers. It is advised that once you log in, you change the root password. See the Administrator Setup subsection under the ARMC/2

Configurations section of this chapter.

ARMC/2 User’s Guide

Step 9 Load the ARMC/2 SDR and Soft Processor (SP) File for Your Server Board Model

The following table is a pictorial description of how to load an SDR and Soft Processor (SP) File:

Step Description 1 The menu bar on the top bar of the GUI has a series of section buttons. Left click on the Configure

dropdown menu and then left click the PMCP File Upload menu item.

2 The Host Health Monitoring Files dialog box opens. Left click the Browse button.

Cont’d

Chapter Two : Installing Your ARMC/2 Card

Step 9 Load the ARMC/2 SDR and Soft Processor (SP) File for Your Server Board Model,

Step Description 3 Insert the ARMC/2 and browse to it. Select the SDR>G520> directory. .

Continued

Note: You can create your own SDR and Soft Processor (SP) Files using the

Configuration Program (PMCP) tool

Note: The Choose File browse window differs from operating system to operating system. However,

the procedure is similar.

4 Select the SDR and Soft Processor (SP) File with the BIN file extension and left click the Open

button.

Platform Management

Cont’d

ARMC/2 User’s Guide

Step 9 Load the ARMC/2 SDR and Soft Processor (SP) File for Your Server Board Model,

Step Description 5 Left click the Upload button.

Continued

6 Once the SDR and Soft Processor (SP) File is uploaded, you are prompted with verification that the

SDR and Soft Processor (SP) File uploaded.

7 Select the Soft Processor (SP) file with the BIN file extension and left click the Open button.

Cont’d

Chapter Two : Installing Your ARMC/2 Card

Step 9 Load the ARMC/2 SDR and Soft Processor (SP) File for Your Server Board Model

Step Description 8 Left click the Upload button.

Continued

9 Once the Soft Processor (SP) file is uploaded, you are prompted with verification that the Soft

Processor (SP) file uploaded.

You can close the Host Health Monitoring Files dialog box by left clicking the close icon on the upper right corner of the dialog box.

ARMC/2 User’s Guide

Chapter 3 Locating Your ARMC/2 Card

Overview

The Acer ARMC family of server and system remote management cards can be accessed from anywhere on your Intranet through an Internet browser. This is a great way to maintain your critical server when you are nowhere near it.

This chapter explains how to locate your ARMC/2 card on your local network.

Locating Your ARMC/2 Card

Note: To get or set the IP address on your ARMC/2 card in a Windows 2000 environment, you

can also run the ARMC2ConfigApp program on the host system. See Appendix B, ARMC2ConfigApp for more information on how to use the ARMC2ConfigApp program.

Note: Make sure that you have already installed the ARMC/2 Windows Software Components

on the system that you want to use to locate the ARMC/2 card.

Follow the steps in the table below to connect to the ARMC/2 from a remote client system:

Step Description 1 Locate the ARMC2RMseek program on your remote client system. Run the ARMC2RMseek

program by double left clicking on it.

Path : Press “Start” -> Programs -> ARMC2 Remote Tools -> ARMC2RMseek

Cont’d

Chapter Three : Locating Your ARMC/2 Card

Locating Your ARMC/2 Card, Continued

Step Description 2 Left click on the Next button when you see this screen.

3 Type in your Network Name. In this example, Your Network Name is the Network Name. Next,

you must enter a range of IP addresses that you want to search. In this example, the ARMC/2 card’s IP address is between 172.16.2.200 to 172.16.2.255. Left click the Add>> button when finished.

Cont’d

ARMC/2 User’s Guide

Locating Your ARMC/2 Card, Continued

Step Description 4 The name and IP range of the ARMC/2 will display in the right field. Place a check in the box next

to the range of IP addresses. Left click on the Next button.

5 The name and IP range of the ARMC/2 will display in the Selected IP Range window. Left click on

the Next button.

Cont’d

Chapter Three : Locating Your ARMC/2 Card

Locating Your ARMC/2 Card, Continued

Step Description 6 If the IP range is correct, ARMC2RMseek Locator will locate the ARMC/2 card. It will list all

ARMC/2 cards it has discovered.

Note: If more than one ARMC/2 card is found, you can distinguish them by the ARMC/2 card’s

name. The ARMC/2 card’s name consists of the words ARMC2 and the IP address of the ARMC/2 card’s NIC.

7 In this example, the ARMC/2 card’s IP address is 192.168.0.36. Double left click on the IP address

to start managing the ARMC/2 card and write down its IP address. Left click on the Finish button after ARMC2RMseek Locator discovers all ARMC/2 cards.

Congratulations! You have successfully located your ARMC/2 card.

ARMC/2 User’s Guide

IP Address Range

Type in a unique name for this IP range in the Network Name field. In this example, Your Network Name is the Network Name. Next, you must enter a range of IP addresses that you want to search. In this example, the ARMC/2 card’s IP address is between 172.16.2.200 to 172.16.2.2 5 5. Left cl i c k the Add>> button when fini s hed .

Cont’d

Chapter Three : Locating Your ARMC/2 Card

IP Address Range, Continued

Note: The Start and End IP addresses can be the same if you only wish to scan for one ARMC/2

card with that specific IP address.

When you have finished entering all the IP address ranges to be scanned, make sure that they appear correctly in the list box. Confirm that the checkbox next to the IP range you want to search is checked.

At this point, you have two options. You can choose to run the scan immediately by left clicking on the Next button.

The name and IP range of the ARMC/2 card will display in the Selected IP Range window. Left click on the Next button.

Cont’d

ARMC/2 User’s Guide

IP Address Range, Continued

If the IP range is correct, ARMC2RMseek Locator locates all ARMC/2 cards. It lists all ARMC/2 cards it has discovered. Left click on the Finish button after ARMC2RMseek Locator discovers all ARMC/2 cards.

Usage

Once the program has been installed and setup, you can access it any time by double left clicking on its icon on the task bar. The screen that was last viewed will appear.

Chapter Three : Locating Your ARMC/2 Card

Note: To close the ARMC2RMseek Locator utility you must right click on the ARMC2RMseek

Locator icon from the task bar and left click the Exit menu option.

ARMC/2 User’s Guide

Chapter 4 Using Your ARMC/2

ARMC/2 GUI Overview

The ARMC/2 has a user-friendly Graphics User Interface (GUI) called the ARMC/2 GUI. It is designed to be easy to use. It has a low learning curve because it uses a standard Internet browser. You can expect to be up and running in less than five minutes.

This chapter allows you to become familiar with the ARMC/2 GUI’s various functions. Each function is described in detail.

Default User Name and Password

When you first try to access your ARMC/2, you will be prompted to enter a user name and password. The default user name and passwor d a re as foll ow s:

Field Default User Name root

Password

superuser

Note: The default user name and password are in lower-case characters. Note:

When you log in using the root user name and password, you have full administrative powers. It is advised that once you log in, you change the root password.

Chapter Four : Using Your ARMC/2

ARMC/2 GUI Explained

After you successfully log into your ARMC/2, you are greeted with the ARMC/2 GUI.

Menu Bar Quick Launch Icons

Session

Information

Menu Bar

There is a menu bar located at the top of the ARMC/2 GUI. It lists the following groups:

• Manage Group

• Configure Group

• View Group

You can navigate the menu bar by left clicking on one of the menu items. A drop down menu will appear for each Group.

Cont’d

ARMC/2 User’s Guide

ARMC/2 GUI Explained, Continued

Quick Launch Icons

There is a quick launch icon section located on the upper area of the ARMC/2 GUI. It lists the following icons:

• Remote Console

• General Information

• User Management

• Power Control

You can navigate these icons with your mouse (or other pointing device) and select th em by left clicking on one of the icons.

Session Information

This section of the ARMC/2 GUI allows you to view your user name and permission level.

Session Information

You are currently logged in as: root Current permission level: Administrator

Chapter Four : Using Your ARMC/2

Manage Group

You can left click on the Manage menu item from the menu bar. The following table gives you a brief description of each menu item. Each menu item is explained in more detail further in this section.

Function Description Remote

Console Remote Power Control Upgrade Firmware Reset ARMC/2

This menu item allows you to start a Remote Console session with the host system. This menu item allows you to power on, power off, power cycle, and reset the host system. This menu item allows you to update your ARMC/2’s firmware.

This menu item allows you to reset your ARMC/2 card.

ARMC/2 User’s Guide

Remote Console

Remote Console is a subsection of the Manage group. The following table describes the information listed in this subsection in detail:

Item Description High Color Quality

(16-bit) for fast/LAN Connection Low Color Quality (8-bit) for fast/LAN Connection

Low Color Quality (8-bit) for slow/WAN/DSL Connection

This option allows the ARMC/2 to send 16 bits per pixel color. This setting is recommended for faster connection speeds or over a LAN connection. This option allows the ARMC/2 to send 8 bits per pixel color. This setting is recommended for lower connection speeds or over a WAN connection.

When using Low Color Quality (8-bit) for fast/LAN Connection, you can opt not to use software compression. Compression can increase the frame rates. Best used for slower connections. This option allows the ARMC/2 to send 8 bits per pixel color. This setting is recommended for lower connection speeds or over a WAN connection.

When using Low Color Quality (8-bit) for slow/WAN/DSL Connection, you can also use software compression. Compression can increase the frame rates. Best used for slower connections, such as DSL.

Note: The Low Color Quality (8-bit) for slow/WAN/DSL Connection mode is recommended for

low speed connections such as those over a Wide Area Network or home DSL. If you are connecting over a LAN at high speeds you can use High Color Quality (16-bit) for fast/LAN Connection mode. In order to change modes you must stop redirection, close the browser, and reconnect in the appropriate mode.

Chapter Four : Using Your ARMC/2

Redirection

The most powerful feature of your ARMC/2 is the ability to redirect the host system’s console. To redirect the host system’s console is the ability to manage your host system as if it were physically in front of you, but not.

Setting up Internet Explorer

You must first setup your Internet browser before you can redirect the host system’s console.

Step Description 1 Open Internet Options. To get there, open your Internet Explorer browser, left click Tools and then

Internet Options.

2 The Internet Options window opens. Left click the Settings button.

Cont’d

ARMC/2 User’s Guide

Redirection, Continued

Setting up Internet Explorer, Continued

Step Description 3 The Settings window opens. Left click the Every visit to the page button or Automatically button. Left

click the OK button to apply the change and to go back to the Internet Options window.

Note: Other settings can cause old data to be displayed when performing operations on the

Step Description 3 The Authentication window opens. Type your Username and Password and click the Login button.

4 The Console Redirection window opens.

Cont’d

Chapter Four : Using Your ARMC/2

Redirection, Continued

Remote Console Shortcut Key Combinations

Keystroke Description <ATL> + <S> Start Console Redirection

<ATL> + <T> Stop Console Redirection <ATL> + <R> Restart Console Redirection <ATL> + <F> Toggle Full Screen Mode <ATL> + <M> <ATL> + <A> Hold/Unhold Right <ATL> Key <ATL> + <B> Hold/Unhold Left <ATL> Key <ATL> + <L> Hold/Unhold Right <CTRL> Key <ATL> + <N> Hold/Unhold Left <CTRL> Key <ATL> + <D> Ge nerate <CTRL>, <ATL>, + <DEL> <ATL> + <E> Start/Stop CD-ROM Drive Redirection <ATL> + <P> Start/Stop Fl oppy Drive Redirection

Synchronize Mouse

Cont’d

ARMC/2 User’s Guide

Redirection, Continued

Console Redirection Window

Dropdown Menu Item

Console Redirection

Description

This dropdown menu contains the following dropdown menu items:

Start Console Redirection Stop Console Redirection Restart

Full Screen

Sync Cursor

CDROM Redirection

Floppy Redirection

This menu item can be used to begin Console Redirection. This menu item can be used to halt Console Redirection. This menu item can be used to stop Console Redirection and then start Console Redirection again. This menu item can be used to view the Console Redirection in Full Screen mode.

Note: Set your client system’s screen resolution to 1024 x 768 so that you can view the host system in true full screen. This menu item can be used to synchronize or unsynchronize the mouse cursor. This menu item can be used to start or stop the redirection of the CD-ROM drive.

This menu item can be used to start or stop the redirection of the floppy drive.

Cont’d

Chapter Four : Using Your ARMC/2

Redirection, Continued

Console Redirection Window, Continued

Dropdown Menu Item

Keyboard

Description

This dropdown menu contains the following dropdown menu items:

Hold Right CTRL Key

Hold Right ALT Key

Hold Left CTRL Key

Hold Left ALT Key

Left Windows Key

Right Windows Key

ALT+CTRL+DEL

Auto Key-Break Mode

This menu item can be used to act as the right-side <CTRL> key when in Console Redirection. This menu item can be used to act as the right-side <ALT> key when in Console Redirection. This menu item can be used to act as the left-side <CTRL> key when in Console Redirection. This menu item can be used to act as the left-side <ALT> key when in Console Redirection. This menu item can be used to access the left-side <WINDOWS> key during a Console Redirection session. The following actions can be performed:

• Hold Down

• Press and Release

This menu item can be used to access the right-side <WINDOWS> key during a Console Redirection session. The following actions can be performed:

• Hold Down

• Press and Release

This menu item can be used to act as if you depressed the <CTRL>, <ALT> and <DEL> keys down simultaneously on the host system that you are redirecting. This feature is used to avoid repeated keystrokes over slow connections.

Note: Sometimes when performing redirection over a slow

connection, you may see multiple repetitions of a single key stroke on the host system. If you are experiencing this type of situation, enable Auto Key-Break Mode.

Cont’d

ARMC/2 User’s Guide

Redirection, Continued

Console Redirection Window, Continued

Dropdown Menu Item

View This dropdown menu item contains the Toolbar menu item that allows you to start the Console

Description

Redirection toolbar.

The following window is a screen capture of the Console Redirection toolbar.

Macros This dropdown menu item contains the Record New Macro menu item that allows you to

record a set of keystrokes. A good example is when using the ARMC/2 in conjunction with a KVM. Normally, you must use a key sequence to switch systems. If yo u pr ogrammed a macro, you would be able to switch systems by selecting a preprogrammed macro.

Help This dropdown menu item contains the About RConsoleOCX Control menu item that allows

you to view the RConsoleOCX Control version number and copyright information.

Cont’d

Chapter Four : Using Your ARMC/2

Redirection, Continued

Console Redirection Toolbar

The Console Redirection toolbar allows you to use Console Redirection more easily in full screen mode. The Console Redirection toolbar is a great GUI to use especially if you are not familiar with the shortcut key combinations.

Follow the steps in the table below to begin the Console Redirection toolbar:

Step Description 1 Left click the View dropdown menu. The dropdown menu will open. Left click on the Toolbar menu

item.

2 The Console Redirection toolbar will open.

Note: You can left click the down arrow to see the Console Redirection Status information.

Console Redirection Toolbar Status

ARMC/2 User’s Guide

Status Item Description Compression This field displays if you are using compression

or not.

Resolution This field displays if you are using high or low

color mode during your redirection.

Frame Rate This field displays the current frame rate you

are getting. Active Clients

This field displays how many users are currently

accessing the ARMC/2.

Cont’d

Redirection, Continued

Console Redirection Toolbar Toggle Buttons

Icon Description

When you see this icon, it means that the Console Redirection is on. You can left click this icon to stop Console Redirection.

When you see this icon, it means that Console Redirection is stopped. You can left click this icon to start Console Redirection.

Left click to start mouse synchronization or press the <ALT> <M> keys.

Left click to stop mouse synchronization or press the <ALT> <M> keys.

Left click to view the redirected host system’s console in full screen mode.

Note: Set your client system’s screen resolution to 1024 x 768 so that you can view

the host system in true full screen.

Left click to view the redirected host system’s console in a window.

Left click to toggle the use of the <CTRL> key.

Left click to toggle the use of the <ALT> key.

Left click to use the <CTRL> <ALT> <DEL> keys together.

When you see this icon, it means that CD-ROM device redirection is stopped. You can left click this icon to start CD-ROM redirection.

When you see this icon, it means that CD-ROM redirection is currently on. You can left click this icon to stop CD-ROM redirection.

When you see this icon, it means that floppy device redirection is stopped. You can left click this icon to start floppy redirection.

When you see this icon, it means that floppy redirection is currently on. You can left click this icon to stop floppy redirection.

Left click this icon to Power Control screen.

Cont’d

Chapter Four : Using Your ARMC/2

Redirection, Continued

Start CD-ROM Drive Redirection

Note: You must be logged in as an administrator on the windows client to perform CD-ROM

drive and Floppy drive redirection.

There are a number of ways to start CD-ROM Drive Redirection. See the following table:

Method Description 1 Use the keyboard shortcut keys, <ATL> + <E>, to open the CD-ROM Drive Redirection Dialog

Box.

2 Use the Console Redirection toolbar to open the CD-ROM Drive Redirection Dialog Box.

3 Use the CDROM Redirection dropdown menu to open the CD-ROM Drive Redirection Dialog

Box.

Cont’d

ARMC/2 User’s Guide

Redirection, Continued

Start CD-ROM Drive Redirection, Continued

Note: For information on how to create a bootable CD, visit nero.com or roxio.com. You can

do a search on how to create a bootable CD using their products. You can also consult your CD writer's documentation.

Once you open the CD-ROM Drive Redirection Dialog Box, follow the steps below:

Step Description 1 Select whether you want to redirect the CD-ROM drive or a CD image file. Left click the OK button.

2 Select the CD-ROM Drive you want to redirect. Left click the OK button. CD-ROM Drive Redirection

will begin immediately.

Cont’d

Chapter Four : Using Your ARMC/2

Redirection, Continued

Start CD-ROM Drive Redirection, Continued

Step Description 3 If you used the Console Redirection toolbar to start the CD-ROM Drive Redirection, you will see the

following:

Notice that the CDROM Drive Redirection icon changes. If you used the dropdown menu, there is a check next to the CDROM Redirection menu item.

Cont’d

ARMC/2 User’s Guide

Redirection, Continued

Stop CD-ROM Drive Redirection

There are a number of ways to stop CD-ROM Drive Redirection. See the following table:

Method Description 1 Use the keyboard shortcut keys, <ATL> + <E>, to stop CD-ROM Drive Redirection.

2 Use the Console Redirection toolbar. Simply left click the CD-ROM Drive Redirection icon.

3 Use the Console Redirection dropdown menu. Left click the Console Redirection dropdown menu.

You will notice a check next to the CDROM Redirection menu item. Left click the CDROM Redirection menu item to stop the CD-ROM Drive Redirection.

Cont’d

Chapter Four : Using Your ARMC/2

Redirection, Continued

Stop CD-ROM Drive Redirection, Continued

The Console Redirection status dialog box appears as it stops device redirection.

Cont’d

ARMC/2 User’s Guide

Redirection, Continued

Start Floppy Drive Redirection

Note: You must be logged in as an administrator on the windows client to perform CD-ROM

drive and Floppy drive redirection.

There are a number of ways to start Floppy Redirect io n . See the following table:

Method Description 1 Use the keyboard shortcut keys, <ATL> + <P>.

2 Use the Console Redirection toolbar.

3 Use the Floppy Redirection dropdown menu.

Cont’d

Chapter Four : Using Your ARMC/2

Redirection, Continued

Start Floppy Drive Redirection, Continued

Once you open the Floppy Redirection Dialog Box, follow the steps below:

Step Description 1 Select whether you want to redirect the floppy drive or a floppy image file. Left click the OK button.

2 Select the Floppy Drive you want to redirect. Left click the OK button. Floppy Drive Redirection will

begin immediately.

Cont’d

ARMC/2 User’s Guide

Redirection, Continued

Start Floppy Drive Redirection, Continued

Step Description 3 If you used the Console Redirection toolbar to start the Floppy Drive Redirection, you will see the

following:

Notice that the Floppy Drive Redirection icon changes. If you used the dropdown menu, there is a check next to the Floppy Redirection menu item.

Cont’d

Chapter Four : Using Your ARMC/2

Redirection, Continued

Stop Floppy Drive Redirection

There are a number of ways to stop Floppy Redi recti o n . See the following table:

Method Description 1 Use the keyboard shortcut keys, <ATL> + <P>, to stop Floppy Redirection.

2 Use the Console Redirection toolbar. Simply left click the Floppy Redirection icon.

3 Use the Console Redirection dropdown menu. Left click the Console Redirection dropdown menu.

You will notice a check next to the Floppy Redirection menu item. Left click the Floppy Redirection menu item to stop Floppy Redirection.

Cont’d

ARMC/2 User’s Guide

Redirection, Continued

Stop Floppy Drive Redirection, Continued

The Console Redirection status dialog box appears as it stops device redirection.

Cont’d

Chapter Four : Using Your ARMC/2

Redirection, Continued

ARMC2 Floppy Image Creator Creating a Floppy Image

Follow the steps in the table below to create a floppy image to use during device redirection.

Step Description 5 Left click the Start button to begin the image transfer to the floppy disk.

6 A progress dialog box opens displaying the status of the image transfer.

Cont’d

Chapter Four : Using Your ARMC/2

Redirection, Continued

Transferring a Floppy Image to a Floppy Disk, Continued

Step Description 7 Once the floppy image is transferred, a confirmation dialog box opens. Left click the OK button.

8 Congratulations! You have successfully transferred a floppy image to a floppy disk. Left click the

Exit button to close the Floppy Image Creator program.

Cont’d

ARMC/2 User’s Guide

Redirection, Continued

Follow the steps in the table below to stop Console Redirection:

Step Description 1 Left click the Console Redirection dropdown menu item from the toolbar. The dropdown menu will

appear. Left click Stop Console Redirection.

Note: You can press the <ALT> key and the <T> key to stop Console Redirection. Note: You can left click on the Stop Redirection icon on the toolbar to stop Console Redirection.

2 The following Console Redirection message box will appear.

3 Once Console Redirection has stopped, you can close both the Console Redirection window. You can

also leave the window open and start redirection again once you are ready.

Cont’d

Chapter Four : Using Your ARMC/2

Remote Power Control

The Control Host Power dialog box is a subsection of the Manage group. The Control Host Power allows you to reset, power off, power on, and power cycle the host system

remotely.

Name Icon Description Reset

Power Off

Power On

Power Cycle Current System State

none This displays the power status of the

Left click this button to reset the host system. Left click this button to power down the host system. Left click this button to power up the host system. Left click this button to power cycle the host system.

host system. It can either be in an On state or Off state.

ARMC/2 User’s Guide

Upgrade Firmware

The Upgrade Firmware Wizard dialog box is a subsection of the Manage group. The Upgrade Firmware Wizard will help you upgrade your ARMC/2’s firmware.

•

Warning

DO NOT CLOSE THE WINDOW USING THE CLOSE BUTTON (X) ON THE TITLE

BAR WHEN THE ARMC/2 IS IN UPGRADE MODE. USE THE CANCEL BUTTON

ONLY!

Note: The firmware upgrade process is a crucial operation. Make sure that the chances of a

power or connectivity loss are minimal when performing this operation.

Note: You can use the Cancel button at this time to abort the upgrade process. By doing so, the

ARMC/2 card resets itself (except in Step 1 of 4).

Note: Once you enter into Flash Mode and choose to cancel the firmware flash operation, the

ARMC/2 must be reset. This means that you must close the Internet browser and log back onto the ARMC/2 before you can perform any other types of operations.

Cont’d

Chapter Four : Using Your ARMC/2

Upgrade Firmware, Continued

Updating Your ARMC/2’s Firmware

Follow the steps in the table below to update your ARMC/2’s firmware:

Step Description 1 Left click the Enter Upgrade Mode button.

2 The following dialog appears:

Preparing to upgrade firmware. Please wait…

Cont’d

ARMC/2 User’s Guide

Upgrade Firmware, Continued

Updating Your ARMC/2’s Firmware, Continued

Step Description 3 Left click the Browse button to locate the firmware (*.IMA) update file.

4 Locate the firmware file and select it. Left click the Open button.

Cont’d

Chapter Four : Using Your ARMC/2

Upgrade Firmware, Continued

Updating Your ARMC/2’s Firmware, Continued

Step Description 5 Left click the Upload button to go to the next step.

6 The ARMC/2 firmware wizard will begin to check the existing firmware against the firmware file

you are trying to load.

Cont’d

ARMC/2 User’s Guide

Upgrade Firmware, Continued

Updating Your ARMC/2’s Firmware, Continued

Step Description 7 Once it verifies the image, the following dialog box appears:

Left click the OK button.

8 If the dialog box prompted that an update is necessary, left click the Flash button. If the wizard

determined that no flash is necessary, you can left click the Cancel button.

Note: Even if you choose to cancel the firmware flash operation, the

means that you must close the Internet browser and log back onto the ARMC/2 before you can perform any other types of operations.

Note: You can place a check next to Preserve Config if you want to flash the firmware but retain your

original configuration.

9 Left click the OK button.

ARMC/2 must be reset. This

Cont’d

Chapter Four : Using Your ARMC/2

Upgrade Firmware, Continued

Updating Your ARMC/2’s Firmware, Continued

Step Description 10 When you see this screen, it means that the firmware image is being upgraded. Once the upgrade’s

progress reaches 100%, it is complete. The ARMC/2 will reset itself. You must close the browser and reconnect to the ARMC/2 once this process is complete.

11 After the Firmware Upgrade Wizard has been completed successfully, the ARMC/2 will

automatically reset itself. This is done in order for the image upgrade to take effect. You cannot perform any other operation within your current Internet browser session

Close your Internet browser session and reconnect to your ARMC/2.

ARMC/2 User’s Guide

Reset ARMC/2

The Reset ARMC/2 menu item is a subsection of the Manage group. The Reset ARMC/2 is used to reset your ARMC/2 card.

Follow the steps in the table below to reset your ARMC/2 card:

Step Description 1 Left click the Manage menu item and then the Reset ARMC/2 menu item.

2 A confirmation dialog box opens. Left click the OK button to verify that you want to reset the

ARMC/2 card.

Cont’d

Chapter Four : Using Your ARMC/2

Reset ARMC/2, Continued

Step Description 3 The ARMC/2 card resets itself. You are prompted to close Internet Explorer and log back into the

ARMC/2 card. Left click the Close button.

ARMC/2 User’s Guide

Configure Group

You can left click on the Configure menu item from the menu bar. The following table gives you a brief description of each menu item. Each menu item is explained in more detail further in this section.

Function Description Users This menu item allows you to administer users that can access the

ARMC/2 and host system.

Network This menu item allows you to configure the network parameters of the

ARMC/2.

Firewall This menu item allows you to allow and restrict the IP addresses that can

access the ARMC/2. Alert Notification Date & Time This menu item allows you to configure the time on the ARMC/2 card. Serial Port This menu item allows you to configure Serial Over LAN access on your

SSL Certificate

PMCP File Upload IPMI Configuration

Server OS Monitoring & Recovery

This menu item allows you to configure how alerts are sent.

ARMC/2 card.

This menu item allows you to upload a Digital Certificate and Private

Key to the ARMC/2 card.

Note: The ARMC/2 does not support pass-phrase encrypted certificates.

This menu item allows you to upload a platform management file for

your motherboard/ server board.

This menu item allows you to configure the ARMC/2 card to read data

from an onboard baseboard management controller (BMC) on the

motherboard/ server board.

This menu item allows you to configure operating system monitoring and

recovery methods.

Chapter Four : Using Your ARMC/2

Users

The Users screen is a subsection of the Configure group. This page allows you to configure the administrators who have access to the ARMC/2.

The following table describes the information listed in this subsection in detail:

Item Description Username This field displays a list of all users who are able to access this ARMC/2.

Note: The default administrator is root. It is prudent for you to change the root

password.

Description This field displays the Username’s description that you entered when you created the

account for each Username in the list. Add Button This button allows you to add and configure a new user account to your ARMC/2. Remove Button This button allows you to eliminate an account from your ARMC/2’s access list. Properties Button This button allows you to view and edit an account. Close Button This button allows you to exit the User dialog box.

Cont’d

ARMC/2 User’s Guide

Users, Continued

Adding Users

Follow the steps in the table below to add an account:

Step Description 1 Left click the Add button.

2 Enter a user name in the Username field. Your user name must be at least four characters long and

no more than 32 characters long. User names are case-sensitive and must start with an alphabetical character. You can also enter a short description of the account in the Description field. Enter a password in the Password field. Your password must be at least eight characters long. Confirm your password by entering your password again in the Confirm Password field.

Note: The password must be a minimum of eight characters and a maximum of 32 characters. Use a

mixture of alphanumeric and special characters for better security. The password is casesensitive.

Assign permissions and access rights. After you enter the new administrator’s information, left click the OK button.

Note: Only user accounts with administrative rights are allowed to add, edit, and remove users. Non-

administrator users can only change their own password. If a new user is given administrative privileges, permissions are automatically granted for all interfaces.

Cont’d

Chapter Four : Using Your ARMC/2

Users, Continued

Removing Users

Follow the steps in the table below to remove an account:

Step Description 1 Left click an account from the Username field. Once the account that you want to remove is

highlighted, left click the Remove button.

2 A confirmation dialog box opens. Left click the OK button to confirm deletion or left click the

Cancel button to cancel.

Cont’d

ARMC/2 User’s Guide

Users, Continued

Viewing and Editing Users

Follow the steps in the table below to view and edit an account’s access rights and properties:

Step Description 1 Left click an account from the Username field. Once the account you want to view and edit is

highlighted, left click the Properties button.

2 Here you can change the password, description, permissions, and acc e ss r ights. After you have

viewed and edited the account information, left click the OK button.

Chapter Four : Using Your ARMC/2

Network

Left click the Network menu item to configure the Network parameters of the ARMC/2. The Network Settings dialog box opens:

The following table describes the information listed in this subsection in detail:

Item Description MAC Address This field displays the ARMC/2’s MAC address. Configuration

Method

This field allows you to configure the ARMC/2’s IP address statically or dynamically.

Obtain IP address automatically

This option allows the ARMC/2’s IP to be configured by a DHCP server (dynamically).

ARMC/2 User’s Guide

Cont’d

Network, Continued

Item Description Use the following IP

address

This option allows you to configure the ARMC/2’s IP address with a static IP. The IP Address, Subnet Mask, and Gateway fields will become editable when this option is selected.

IP Address This field allows you to set the ARMC/2’s IP address. Subnet Mask This field allows you to set the Subnet Mask The ARMC/2 resides on. Gateway This field allows you to set the ARMC/2’s Gateway access address. Apply Button This button allows you to save your configuration.

Note: You are prompted to close your Internet browser and reconnect to the new IP address if

you make changes to the Networking Information screen.

Chapter Four : Using Your ARMC/2

Firewall

Left click the Firewall menu item to configure the IP access parameters of the ARMC/2. The Firewall Settings dialog box opens. Here you can enter IP addresses to block or allow. You can also specify which ports to block or allow.

Left click the Blocked Sites tab to enter a range of IP addresses that you want to block.

Left click the Trusted Sites tab to enter a range of IP addresses that you want to always allow.

ARMC/2 User’s Guide

Cont’d

Firewall, Continued

Once you left click the Add button on either the Blocked Sites or Trusted Sites, the following dialog box opens.

Item Description Start IP Address This fie l d allows you to enter the start address of the subnet you want to either block

or always allow.

Subnet Mask This field allows you to enter the specific subnet of the IP address range that y ou wa nt

to use.

Protocol This drop down box allows you select either the UDP protocol or TCP protocol. The

ARMC/2 can be configured to accept or ignore packets based on the type of packet. All Ports This setting allows the ARMC/2 to accept or ignore ports 1 through 65535. Ports Range This setting allows you to select the specific range of ports that you want the ARMC/2

to accept or ignore. Starting Port This field allows you to enter the first port of the port range that you want the

ARMC/2 to accept or ignore. Ending Port This field allows you to enter the last port of the port range that you want the

ARMC/2 to accept or ignore. OK button Left click the OK button when you are satisfied with the information entered. Cancel button Left click the Cancel button to discard changes and exit.

Note: You can edit any of the IP address ranges by selecting the IP address range from the main

Firewall Dialog Window. You can enter your adjustments and left clicking on the Modify button for the changes to take effect.

Chapter Four : Using Your ARMC/2

Alert Notification

Left click the Alert Notification menu item to configure how alerts are sent from the ARMC/2 card. The Alert Notification dialog box opens. Here you can set SNMP destinations and email destinations.

ARMC/2 User’s Guide

Acer ARMC-2 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Revision History

Table of Contents

Disclaimer

Optional Components

FCC Class B Statement

Chapter 1 Introduction

Features

Features, Continued

Important NOTES:

Chapter 2 Installing Your ARMC/2 Card

Before You Start

Avoid Electro-Static Discharge (ESD)

ARMC/2 Installation and Setup

Step 1 Unpack the ARMC/2 Card (and check jumper settings)

ARMC/2 Card Layout

ARMC/2 MAC Address

JP4 and JP5 Chassis/Motherboard Power Switch

JP6 ARMC/2 Reset Button

JP7 and JP8 Chassis/Motherboard Reset Switch

JP11 Flash Write Enable/Disable

JP12 Diagnostic and Recovery Mode Jumper

JP13 and JP14 PCI Bus SMB Data and Clock Jumper

J3 Service Connector

J5 IPMB (Intelligent Platform Management Bus)

IPMB (Intelligent Platform Management Bus)

J9 ARMC/2 Feature Connector

JP2 Serial Port Connector

JP3 Service Connector

JP4 and JP5 Chassis/Motherboard Power Switch

JP6 ARMC/2 Reset Button

JP7 and JP8 Chassis/Motherboard Reset Switch

Step 3 Connect External Cables

Step 4 Confirm the Motherboard’s BIOS Settings

Step 5 Install the Operating System and ARMC/2 Drivers

Step 6 Install the Acer ARMC/2 Windows Software Components

Step 6 Install the Acer ARMC/2 Windows Software Components, Continued

Step 6 Install the Acer ARMC/2 Windows Software Components, Continued

Step 6 Install the Acer ARMC/2 Windows Software Components, Continued

Step 6 Install the Acer ARMC/2 Windows Software Components, Continued

Step 7 Setup Your Client Internet Browser

Step 7 Setup Your Client Internet Browser, Continued

Step 7 Setup Your Client Internet Browser, Continued

Step 7 Setup Your Client Internet Browser, Continued

Step 8 Connect to the ARMC/2 from a Client System

Step 8 Connect to the ARMC/2 from a Client System, Continued

Step 8 Connect to the ARMC/2 from a Client System, Continued

Step 8 Connect to the ARMC/2 from a Client System, Continued

Chapter 3 Locating Your ARMC/2 Card

Overview

Locating Your ARMC/2 Card

Locating Your ARMC/2 Card, Continued

Locating Your ARMC/2 Card, Continued

Locating Your ARMC/2 Card, Continued

IP Address Range

IP Address Range, Continued

IP Address Range, Continued

Usage

Chapter 4 Using Your ARMC/2

ARMC/2 GUI Overview

Default User Name and Password

ARMC/2 GUI Explained

Menu Bar

ARMC/2 GUI Explained, Continued

Quick Launch Icons

Session Information

Manage Group

Remote Console

Redirection

Setting up Internet Explorer

Redirection, Continued

Setting up Internet Explorer, Continued

Redirection, Continued

Setting up Internet Explorer, Continued

Redirection, Continued

Setting up Internet Explorer, Continued

Redirection, Continued