Acer ARMC-2 User Manual

Acer ARMC/2

User’s Guide

MAN-840

07/09/04

This publication contains propriet ary in f ormation which is protected by copyright . No part of this publication can be reproduced, transcribed, stored in a retrieval system, translated into any language or computer language, or transmitted in any form whatsoever without the prior written consent of the publisher, American Megatrends, Inc. American Megatrends, Inc. acknowledges the following trademarks:

Intel is a registered trademark of the Intel Corporation. MS-DOS and Microsoft are registered trademarks of the Microsoft Corporation. Microsoft Windows is a trademark of the Microsoft Corporation. IBM, AT, VGA, PS/2, and OS/2 are registered trademarks and XT and CGA are trademarks of the International Business Machines Corporation.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. American Megatrends, Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

Revision History

02/25/04 Preliminary release 03/15/04 Updated GUI 04/02/04 Updated ARMC2RMseek Utility instructions 05/04/04 Password/User Name length changed to max 32 characters 05/14/04 Added Full Screen Toolbar & ARMC2ConfigApp FW Flash Module 06/04/04 Removed Battery Backup Unit Information 07/09/04 Removed Optional Modem Information

ARMC/2 User’s Guide

Revision History............................................................................................................................ii

Table of Contents.........................................................................................................................iii

Disclaimer ....................................................................................................................................vi

Optional Components.................................................................................................................vii

FCC Class B Statement..............................................................................................................vii

Chapter 1 Introduction.......................................................................................................... 1

Features....................................................................................................................................... 1

Important NOTES: ......................................................................................................................... 3

Chapter 2 Installing Your ARMC/2 Card ............................................................................. 4

Before You Start ..........................................................................................................................4

Avoid Electro-Static Discharge (ESD)...................................................................................... 4

ARMC/2 Installation and Setup.................................................................................................... 4

Step 1 Unpack the ARMC/2 Card (and check jumper settings) .................................................. 5

ARMC/2 Card Layout............................................................................................................... 5

ARMC/2 MAC Address............................................................................................................. 5

JP4 and JP5 Chassis/Motherboard Power Switch................................................................... 6

JP6 ARMC/2 Reset Button....................................................................................................... 6

JP7 and JP8 Chassis/Motherboard Reset Switch.................................................................... 6

JP11 Flash Write Enable/Disable............................................................................................. 6

JP12 Diagnostic and Recovery Mode Jumper......................................................................... 7

JP13 and JP14 PCI Bus SMB Data and Clock Jumper........................................................... 7

Step 2 Plug in the ARMC/2 Card into the Host System and Attach Internal Cables................... 7

J3 Service Connector............................................................................................................... 7

J4 JTAG (Joint Test Action Group) ICE (In-Circuit Emulator) Connector................................ 7

J5 IPMB (Intelligent Platform Management Bus)..................................................................... 8

IPMB (Intelligent Platform Management Bus).......................................................................... 8

J9 ARMC/2 Feature Connector................................................................................................ 9

JP2 Serial Port Connector........................................................................................................ 9

JP3 Service Connector............................................................................................................. 9

JP4 and JP5 Chassis/Motherboard Power Switch................................................................. 10

JP6 ARMC/2 Reset Button..................................................................................................... 10

JP7 and JP8 Chassis/Motherboard Reset Switch.................................................................. 10

Step 3 Connect External Cables................................................................................................ 10

Step 4 Confirm the Motherboard’s BIOS Settings..................................................................... 11

Step 5 Install the Operating System and ARMC/2 Drivers........................................................ 11

Installing Virtual Floppy Drivers on Microsoft® Windows Operating Systems....................... 12

Step 6 Install the Acer ARMC/2 Windows Software Components............................................. 15

Step 7 Setup Your Client Internet Browser................................................................................ 19

Step 8 Connect to the ARMC/2 from a Client System............................................................... 23

Step 9 Load the ARMC/2 SDR and Soft Processor (SP) File for Your Server Board Model.... 27

Chapter 3 Locating Your ARMC/2 Card ............................................................................ 31

Overview.................................................................................................................................... 31

Locating Your ARMC/2 Card ..................................................................................................... 31

IP Address Range...................................................................................................................... 35

Usage.........................................................................................................................................37

Chapter 4 Using Your ARMC/2........................................................................................... 39

ARMC/2 GUI Overview.............................................................................................................. 39

Default User Name and Password ............................................................................................ 39

ARMC/2 GUI Explained............................................................................................................. 40

Menu Bar................................................................................................................................ 40

Preface

iii

Quick Launch Icons................................................................................................................ 41

Session Information................................................................................................................ 41

Manage Group...........................................................................................................................42

Remote Console........................................................................................................................ 43

Redirection................................................................................................................................. 44

Setting up Internet Explorer....................................................................................................44

Staring Redirection................................................................................................................. 48

Remote Console Shortcut Key Combinations........................................................................ 50

Console Redirection Window................................................................................................. 51

Console Redirection Toolbar.................................................................................................. 54

Console Redirection Toolbar Status ...................................................................................... 54

Console Redirection Toolbar Toggle Buttons ........................................................................ 55

Start CD-ROM Drive Redirection ........................................................................................... 56

Stop CD-ROM Drive Redirection............................................................................................ 59

Start Floppy Drive Redirection ............................................................................................... 61

Stop Floppy Drive Redirection................................................................................................ 64

ARMC2 Floppy Image Creator............................................................................................... 66

Creating a Floppy Image........................................................................................................ 66

Transferring a Floppy Image to a Floppy Disk....................................................................... 69

Remote Power Control............................................................................................................... 74

Upgrade Firmware..................................................................................................................... 75

Updating Your ARMC/2’s Firmware....................................................................................... 76

Reset ARMC/2........................................................................................................................... 81

Configure Group ........................................................................................................................83

Users.......................................................................................................................................... 84

Adding Users.......................................................................................................................... 85

Removing Users..................................................................................................................... 86

Viewing and Editing Users ..................................................................................................... 87

Network...................................................................................................................................... 88

Firewall....................................................................................................................................... 90

Alert Notification......................................................................................................................... 92

Date & Time............................................................................................................................... 93

Serial Port .................................................................................................................................. 94

SSL Certificate...........................................................................................................................95

PMCP File Upload .....................................................................................................................97

IPMI Configuration................................................................................................................... 102

Server OS Monitoring & Recovery........................................................................................... 103

View Group .............................................................................................................................. 104

ARMC/2 Card Health............................................................................................................... 105

Event Log................................................................................................................................. 106

Server Health...........................................................................................................................107

General Information................................................................................................................. 108

General Information : Version .............................................................................................. 108

General Information : Features ............................................................................................ 109

General Information : Detailed Versions.............................................................................. 109

Last Saved Crash Screen........................................................................................................ 110

Appendix A ARMC/2 Universal Cable................................................................................. 111

ARMC/2 Universal Cable Layout............................................................................................. 111

Appendix B ARMC2ConfigApp ........................................................................................... 113

Overview.................................................................................................................................. 113

ARMC2ConfigApp.................................................................................................................... 113

User Manager Tab ...............................................................................................................115

Adding a User....................................................................................................................... 116

User Properties ....................................................................................................................117

ARMC/2 User’s Guide

Network Configuration Tab................................................................................................... 118

Advanced Tab ...................................................................................................................... 119

WinCuri .................................................................................................................................... 120

WinCuri.exe Help File........................................................................................................... 120

LinCuri......................................................................................................................................122

LinCuri Help File................................................................................................................... 123

Appendix C ARMC/2 Remote Recovery Application (RRA) ............................................. 125

ARMC/2 Card Remote Recovery Application (RRA)............................................................... 125

Appendix D Troubleshooting.............................................................................................. 132

Screen Distortion .....................................................................................................................132

Problem................................................................................................................................ 132

Symptom .............................................................................................................................. 132

Solution................................................................................................................................. 133

BMC Not Responding.............................................................................................................. 134

Problem................................................................................................................................ 134

Symptom .............................................................................................................................. 134

Solution................................................................................................................................. 134

Cannot Power On the Host System Remotely......................................................................... 135

Problem................................................................................................................................ 135

Symptom .............................................................................................................................. 135

Solution................................................................................................................................. 135

Complete Flash........................................................................................................................ 135

Problem................................................................................................................................ 135

Symptom .............................................................................................................................. 135

Solution................................................................................................................................. 135

Appendix E Serial Over LAN ............................................................................................... 137

Hardware Setup....................................................................................................................... 137

BIOS..................................................................................................................................... 138

Appendix F Port Usage........................................................................................................ 139

Port Usage Table..................................................................................................................... 139

Appendix G MAC Address Map........................................................................................... 141

Appendix H Tree Structure and Description of CD Contents.......................................... 142

ARMC/2 CD ............................................................................................................................. 142

ARMC/2 CD Image............................................................................................................... 142

CD Contents......................................................................................................................... 142

Appendix I GtkRConsoleARMC2 for Linux ...................................................................... 144

Installation................................................................................................................................ 144

Notes........................................................................................................................................ 145

Limited Warranty

The buyer agrees that if this product proves to be defective, American Megatrends is only obligated to repair or replace this product at American Megatrends’ discretion according to the terms and conditions of the warranty registration card that accompanies this product. American Megatrends shall not be liable in tort or contract for any loss or damage, direct, incidental or consequential resulting from the use of this product. Please see the Warranty Registration Card shipped with this product for full warranty details.

Preface

Technical Support

Please contact your local Acer Authorized Reseller for technical support.

Disclaimer

This manual describes the operation of the Acer ARMC/2 card. Although efforts have been made to assure the accuracy of the information contained here, Acer expressly disclaims liability for any error in this information, and for damages, whether direct, indirect, special, exemplary, consequential or otherwise, that may result from such error, including but not limited to the loss of profits resulting from the use or misuse of the manual or information contained therein (even if Acer has been advised of the possibility of such damages). Any questions or comments regarding this document or its contents should be addressed to Acer at the address shown on the inside of the front cover.

Acer provides this publication “as is” without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability or fitness for a specific purpose.

Some states do not allow disclaimer of express or implied warranties or the limitation or exclusion of liability for indirect, special, exemplary, incidental or consequential damages in certain transactions; therefore, this statement may not apply to you. Also, you may have other rights which vary from jurisdiction to jurisdiction.

This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. Acer may make improvements and/or revisions in the product(s) and/or the program(s) described in this publication at any time.

Requests for technical information about Acer products should be made to your Acer authorized reseller or marketing representative.

Retail Packing List

You should have received the following:

• a ARMC/2 card

• one USB cable

• one universal cable

• a warranty card

• this ARMC/2 User's Guide (located on the ARMC/2 CD)

• a ARMC/2 Quick Installation Guide

• a ARMC/2 CD

• a ARMC/2 external power adapter

Note: Your ARMC/2 may or may not ship with everything listed in the Retail Packing List.

Contact your Acer authorized reseller to find out what is shipped with your ARMC/2.

ARMC/2 User’s Guide

Optional Components

The following component does not come with your ARMC/2 card. You must order this component separately.

• Power cable

FCC Class B Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class B digital

device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installatio n. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Warning

Changes or modifications to this device not expressly approved by American

Megatrends could void the user’s authority to operate the equipment.

Preface

vii

Chapter 1 Introduction

Features

Feature Description Key Feature

Soft Processor

Remote Client

Processor System On Chip (SOC)

Memory

Flash

Ethernet LAN

I2C Controller Hardware Monitor (OEM version feature)

Power Supply Form Factor Environmental Specifications

Monitoring

• 100% out-of-band

• 100% operating system independent

• provides out-of-band connectivity

• plugs into a mission critical server

• half-sized PCI form factor plugs into any PCI slot

• industry standard Internet browser (any JavaScript 1.2 capable)

• manage the server from anywhere in the world

• SSL v3 for secure connection

• 32-Bit 266 MHz ~ 400 MIPS MMU

• 16 K I-cache

• 16 K D-cache

• 32 megabyte PC-133 MHz SDRAM standard (soldered on PCB, you cannot

upgrade or remove)

• 16 bit, 16 megabyte flash ROM (soldered on PCB, you cannot upgrade or

remove)

• integrated SOC 10/100 MAC

• external level one 10/100 BASE-TX Ethernet

• ambient temperature monitoring

• PCI voltages monitoring

• card internal voltages monitoring

• RTC

• external RTC for time stamp of events

• switching logic between optional 6 V wall adapter, 5 V PCI, and 3.3 V PCI

• half-size standard PCI card

• storage temperature: -20 degrees to 80 degrees C

• relative humidity: 5 to 80 percent non-condensing @ 40 degrees

• operating temperature: 0 to 45 degrees C

• vibration: 2.5G acceleration over 2000 Hz sine wave, 2oct/mian sine sweep

• shock: 20G; 11 msec duration, half-sine shock sweep

• IPMI 1.5 compliant (OEM version feature)

• I2C sensors (OEM version feature)

• SDR and Soft Processor (SP) file support for easy customization (OEM

version feature)

• OEM specific

Cont’d

Chapter One : Introduction

Features, Continued

Feature Description Communication

USB Device Controller for Mouse/Keyboard USB Device Controller for CD-ROM USB Device Controller for FDD USB Hub Serial Port X 3

Debug Support Alert Notification

Console Redirection

Security

Virtual Boot

Host Side Operating System Support

Platform Management Configuration Program (PMCP)

• 10/100 megabit Ethernet LAN

• TCP/IP

• DHCP enabled

• SNMP

• web-based interface

• USB 1.1 device controller

• USB 2.0 device controller

• USB 1.1 device controller

• USB 2.0 hub

• debug port

• RS485

• one external

• Jtag ICE

• SNMP trap up to eight destinations

• email notification

• via 10/100 megabit Ethernet LAN

• up to three multiple redirection sessions

• up to 15 screens per second high speed redirection hardware engine

• no overhead on the host system, complete operating system independence

• redirect BIOS screens and setup screens

• seamless text and graphics transition

• SSL (Secured Socket Layer) 3.0 (Pass-phrase encrypted certificates are not

supported)

• DAA (Digestive Authentication Access)

• MD-5

• USB 2.0 CD-ROM

• USB floppy

• supports boot to image

• allows remote operating system boot up and installation

Note: For information on how to create a bootable CD, visit nero.com or

roxio.com. You can do a search on how to create a bootable CD using their products. You can also consult your CD writer's documentation.

• Windows 2000/2003 and above

• RedHat Linux 9.0; Enterprise Linux 3.0, AS; Enterprise Linux 3.0 Update2,

• Available

ARMC/2 User’s Guide

Important NOTES:

There are some NOTES for ARMC/2. NOTE1.

This note applies to the Altos G520/G710/R710/R510 with Redhat Enterprise Linux 3.0 and Altos G520/R510 with Redhat 9.0. Because these server can not detect the virtual device (keyboard/mouse/CDROM/Floppy) in Redhat Enterpeise Linux 3.0 and Redhat Linux 9.0. These some methods can solve this issue. Method 1.

. Disable the USB 2.0 controller in BIOS (only for G520, R510 and R710) Method 2. . Connect a external USB 1.1 hub to server, then connect the ARMC/2 USB

cable behind the USB 1.1 hub. Method 3. . Users can unplug and plug ARMC/2 USB cable then server can recognizes

virtual device in Linux. But if you shutdown or restart the server, you must unplug and plug

ARMC/2 USB cable again.

NOTE2. For “Full Screen function key (Alt + F) issue if client computer OS is Linux:” IF client computer OS is RH9.0 or RH Enterprise 3.0 Update 1, the function key

is no problem. But it is other Linux version; please use toolbar to control the Full Screen mode.

NOTE3. For “Use Mazilla browser of Linux OS on client computer to login ARMC/2 website”

IF client computer OS is Linux, please use the Mazilla browser version to 1.6 or later to login ARMC/2 website.

NOTE4. For “Must connect external power with ARMC/2.”

IF ARMC/2 does not connect external power, it will bring about the system

cannot power on by pressing power button.

NOTE5. “The host heartbeat function is ONLY supported under Windows OS.”

Chapter Two : Installing Your ARMC/2 Card

Chapter 2 Installing Your ARMC/2 Card

Before You Start

Avoid Electro-Static Discharge (ESD)

Electro-Static Discharge (ESD) can damage the ARMC/2 card and other system components. Keep your ARMC/2 card in its anti-static bag until it is to be installed. Avoid contact with any component or connector on any adapter card, printed circuit board, or memory module. Handle these components by the mounting bracket.

Perform all unpacking and installation procedures on a ground-connected anti-static mat. Wear an anti-static wristband grounded at the same point as the anti-static mat. You can also use a sheet of conductive aluminum foil grounded through a one megaohm resistor instead of the anti-static mat. Similarly, a strip of conductive aluminum foil wrapped around the wrist and grounded through a one megaohm resistor serves the same purpose as a wristband.

ARMC/2 Installation and Setup

Use the following steps to install the ARMC/2 card into the host system.

Step Action 1 Unpack the ARMC/2 card (and check jumper settings) 2 Plug in the ARMC/2 card into the host system and attach internal cables

3 Connect external cables 4 Confirm the motherboard’s BIOS settings 5 Install the operating system and ARMC/2 card’s drivers 6 Install all ARMC/2 Windows Software Components 7 Setup your client system’s Internet browser 8 Connect to the ARMC/2 from a client system 9 Load the ARMC/2 SDR and Soft Processor (SP) File for your motherboard or

server board model

Note: Inspect the cardboard carton for obvious damage.

ARMC/2 User’s Guide

Step 1 Unpack the ARMC/2 Card (and check jumper settings)

ARMC/2 Card Layout

ARMC/2 MAC Address

Your ARMC/2 card has a unique MAC address. The MAC address is the only way to distinguish one ARMC/2 card from another when you run programs such as Remote Recovery Application (RRA) and ARMC2RMseek Locator. You can write down your ARMC/2 card’s MAC address in the table below or in Appendix H, MAC Address Map. See the first line for an example.

MAC Address Location Description

00-40-D9-02-9B-3C Server Room, Rack 2, 5

Windows 2003 Advanced

Server, Mail Server

Cont’d

Chapter Two : Installing Your ARMC/2 Card

Step 1 Unpack the ARMC/2 Card (and check jumper settings), Continued

Check the following jumpers:

Jumper Setting JP4 Confirm that pins one and two are open.

JP5 Confirm that pins one and two are open. JP6 Confirm that pins one and two are open. JP7 Confirm that pins one and two are open. JP8 Confirm that pins one and two are open. JP11 Confirm that pins one and two are shorted. JP12 Confirm that pins one, two and three are open. JP13 If your hosts system’s motherboard has support for I2C on the PCI slots,

place a short pins one and two. If not, confirm that pins one and two are open.

JP14 If your hosts system’s motherboard has support for I2C on the PCI slots,

place a short pins one and two. If not, confirm that pins one and two are open.

Note: The ARMC/2 cards have these two jumpers, JP13 and JP14.

JP4 and JP5 Chassis/Motherboard Power Switch

JP6 ARMC/2 Reset Button

JP7 and JP8 Chassis/Motherboard Reset Switch

JP11 Flash Write Enable/Disable

Verify that there is no jumper on JP4 and JP5. These two headers are to be used with a cable, not a jumper.

You can temporarily short this jumper to reset your ARMC/2 card. For normal operations, verify that there is no jumper on JP6.

Pin Description

1 Ground 2 Reset #

Verify that there is no jumper on JP7 and JP8. These two headers are to be used with a cable, not a jumper.

You can write-protect your ARMC/2 card’s firmware so that it cannot be flashed. By default, pins one and two are shorted so that you can flash the firmware.

Pin Description

1 VCC3 2 Write-Protect Enabled 3 Ground

Pin Description

1-2 Flash Write Enable 2-3 Flash Write Disable

Cont’d

ARMC/2 User’s Guide

Step 1 Unpack the ARMC/2 Card (and check jumper settings), Continued

JP12 Diagnostic and Recovery Mode Jumper

This jumper is primarily used to recover a failed flash attempt. By shorting pins one and two, you can place your ARMC/2 card into Diagnostics Mode. By shorting pins two and three, you can place your ARMC/2 card into Recovery Mode. See Appendix C, Remote Recovery Application (RRA) for more information on how to recover your ARMC/2 card. By default, pins one, two and three are open.

Pin Description

1 GP I/O PA7 2 Ground 3 GP I/O PA10

JP13 and JP14 PCI Bus SMB Data and Clock Jumper

These two headers allow your ARMC/2 card to read I2C bus information. If your hosts system’s motherboard has support for I2C on the PCI slots, place a jumper on these two headers. By default th ese headers are open.

Note: Only revision B1 and newer revisions of the ARMC/2 cards have these two jumpers.

Revisions A and B do not have JP13 and JP14.

Note: Most PCI slots have a “floating” I2C bus. A “floating” I2C bus means that there is no

physical connection between the two I2C pins on the PCI slot and the motherboard’s I2C bus. Shorting JP13 and JP14 would be useless in this case.

Note: JP13 and JP14 can be used in place of the ARMC/2 Universal Cable to gather I2C bus

information from the motherboard.

Note: Only the OEM version can utilize the hardware health monitoring capabilities of

ARMC/2 card. The hardware health monitoring function requires an OEM specific cable and Sensor Definition Kit (SDK/SDR) file and Soft Processor (SP) file.

Step 2 Plug in the ARMC/2 Card into the Host System and Attach Internal Cables

Physically plug in the ARMC/2 card into any available PCI slot inside the host system.

J3 Service Connector

This jumper is used exclusively for servicing the ARMC/2 card. J3 is not described in this document.

J4 JTAG (Joint Test Action Group) ICE (In-Circuit Emulator) Connector

This header is used to debug and service the ARMC/2 card. J4 is not described in this document.

Cont’d

Chapter Two : Installing Your ARMC/2 Card

Step 2 Plug in the ARMC/2 Card into the Host System and Attach Internal Cables,

J5 IPMB (Intelligent Platform Management Bus)

IPMB (Intelligent Platform Management Bus)

Continued

If your motherboard has an IPMB connector, you can connect a cable from J5 on the ARMC/2 card to the IPMB connector on your motherboard.

Pin Description

1 Positive Signal 2 Ground 3 Negative Signal

The IPMI specification was developed by Intel, Dell, Hewlett-Packard, and NEC to provide a standard interface to be used for monitoring server items such as temperature, voltage, fans, power supplies, and chassis. IPMI is comprised of three specifications Intelligent Platform Management Interface (IPMI), Intelligent Platform Management Bus (IPMB) and Intelligent Chassis Management Bus (ICMB). The IPMI specification defines the interface between management software and chassis management hardware. The IPMB specification defines the internal Intelligent Platform Management Bus. The ICMB specification defines an external bus for connecting additional IPMI enabled systems.

The electrical interconnect for system management is based on the inter-IC (I2C) bus. This bus is a two wire serial interface (clock, data) driven by open-collector drivers. Devices arbitrate for the bus based on a collision detection mechanism. The I2C data and I2C clock signals are referred to as an IPMB.

The IPMB connector can be used to read IPMI information from the motherboard's System Management Controller. The format and definition of the IPMI information must be based on the IPMI v1.5 Specification.

The IPMI specification was architected around the server motherboard environment. In a typical motherboard, the Management Controller connects to a variety of dumb sensors located on the motherboard and within the chassis. The command set contains commands tailored to this environment and are intended to handle sensors, data repositories, even t logs and watchdog timers.

Cont’d

ARMC/2 User’s Guide

Step 2 Plug in the ARMC/2 Card into the Host System and Attach Internal Cables,

J9 ARMC/2 Feature Connector

Note: JP13 and JP14 can be used in place of the ARMC/2 Universal Cable to gather I2C bus

Note: JP4 and JP5 can be used in place of the ARMC/2 Universal Cable to power on, power off,

Note: JP7 and JP8 can be used in place of the ARMC/2 Universal Cable to reset the

Note: Only the OEM version can utilize the hardware health monitoring capabilities of

Note: IPMI support is an OEM version feature. Note: This cable is an optional component and must be cu stom made for your specific

JP2 Serial Port Connector

JP3 Service Connector

Continued

This feature connector is primarily used for operating the host system’s motherboard power and reset switch. It can also be used to gather I2C bus information from the motherboard.

Pin Description Pin Description

1 Not Connected 11 Reset_Host # 2 I2C Clock 12 Ground 3 Not Connected 13 Ground 4 Not Connected 14 Not Connected 5 Power_Off # 15 Not Connected 6 I2C Data 16 Ground 7 Not Connected 17 Not Connected 8 Not Connected 18 Not Connected 9 Not Connected 19 Not Connected 10 Not Connected 20 Ground

information from the motherboard.

and power cycle the motherboard.

motherboard.

ARMC/2 card. The hardware health monitoring function requires an OEM specific cable and Sensor Definition Kit (SDK/SDR) file and Soft Processor (SP) file.

configuration.

You can connect an external 9 pin serial port connector to this header. This header is primarily used to text redirect over the serial port.

This jumper is used exclusively for servicing the ARMC/2 card. JP3 is not described in this document.

Cont’d

Chapter Two : Installing Your ARMC/2 Card

Step 2 Plug in the ARMC/2 Card into the Host System and Attach Internal Cables,

JP4 and JP5 Chassis/Motherboard Power Switch

Note: JP4 and JP5 can be used in place of the ARMC/2 Universal Cable to power on, power

JP6 ARMC/2 Reset Button

JP7 and JP8 Chassis/Motherboard Reset Switch

Note: JP7 and JP8 can be used in place of the ARMC/2 Universal Cable to reset the

Continued

JP4 and JP5 can be used in place of the ARMC/2 Universal Cable to power on, power off, and power cycle the motherboard.

Connect a two pin cable from the motherboard’s Power (Soft On/Off) header to JP4 on your ARMC/2 card. Connect the chassis power switch to JP5 on your ARMC/2 card.

off, and power cycle the motherboard.

You can short this jumper to reset your ARMC/2 card.

Pin Description

1 Ground 2 Reset #

JP7 and JP8 can be used in place of the ARMC/2 Universal Cable to reset the motherboard.

Connect a two pin cable from the motherboard’s Reset header to JP7 on your ARMC/2 card. Connect the chassis reset switch to JP8 on your ARMC/2 card.

motherboard.

Step 3 Connect External Cables

• Connect the USB cable from the back of the ARMC/2 card to the motherboard’s

USB port.

• Connect your VGA monitor to your ARMC/2 card.

• Connect the RJ45 LAN cable from your local network to your ARMC/2 card.

• Connect your AC adapter. (Only if the AC Adapter is part of your ARMC/2 kit)

Cont’d

ARMC/2 User’s Guide

Step 4 Confirm the Motherboard’s BIOS Settings

Power on the motherboard and enter the BIOS. Using the following table, confirm that your motherboard’s BIOS settings are correct.

BIOS Section Setting Boot Options> Removable Devices Virtual Floppy or USB Boot Device Boot Options> ATAPI CDROM Virtual CDROM or USB Boot

Device

Advanced> PCIPnP> Configuration> Legacy USB Support Enable

Save the BIOS settings and restart the computer.

Note: Make sure that your motherboard BIOS supports Legacy USB devices, USB Boot or Boot

to USB.

Note: On some motherboards and server boards, depress the <CTRL>, <ALT>, and <ESC>

keys simultaneously to enter the BIOS. On others use the <F2> keys. See your server’s documentation for more information on entering the BIOS setup.

Step 5 Install the Operating System and ARMC/2 Drivers

Step Action 1 Install the operating system (if applicable) on the host system. 2 (Windows 2000/2003 only) When prompted for the AMI Virtual Floppy drivers, install the ARMC/2

card’s AMI Virtual Floppy drivers located on the ARMC/2 CD in the INF folder.

3 (Windows 2000/2003 only) When prompted for the virtual CD-ROM drivers, install the Windows

default CD-ROM drivers.

Note: Do not use the amivirtfl.inf when prompted to install the virtual CD-ROM drivers. The

Virtual CD-ROM device does not require any special drivers. You can select the default option Microsoft Windows provides.

Cont’d

Chapter Two : Installing Your ARMC/2 Card

Step 5 Install the Operating System and ARMC/2 Drivers, Continued

Installing Virtual Floppy Drivers on Microsoft® Windows Operating Systems

Microsoft® Windows 2000/2003 operating systems need an .INF for the AMI Virtual Floppy device exposed by the ARMC/2 card.

Note: This installation procedure needs to be done one time only on the host sys t em. Once the

Virtual Floppy is properly loaded, you can perform floppy redirection without going through any extra steps.

Step Action 1 Microsoft® Windows 2000/2003 operating systems for the Virtual Floppy device .INF file the first

time you install the ARMC/2 card on the server.

Cont’d

ARMC/2 User’s Guide

Step 5 Install the Operating System and ARMC/2 Drivers, Continued

Installing Virtual Floppy Drivers on Microsoft® Windows Operating Systems, Continued

Step Action 2 The Hardware Update Wizard begins to search for the drives on the ARMC/2 CD.

Note: Do NOT use the default file that the Microsoft® Windows operating system presents when it is

searching for the Virtual Floppy driver. Instead, select the Specify a Location option and select the .INF file located in the ARMC/2 CD called amivirtfl.inf in the INF directory.

3 The Hardware Update Wizard begins to load the Virtual Floppy driver from the ARMC/2 CD. Its status

is displayed.

Cont’d

Chapter Two : Installing Your ARMC/2 Card

Step 5 Install the Operating System and ARMC/2 Drivers, Continued

Installing Virtual Floppy Drivers on Microsoft® Windows Operating Systems, Continued

Step Action 4 Once this file is loaded and recognized by the Microsoft® Windows operating system, left click the

Finish button. The Microsoft® Windows operating system may require a reboot of the host system after the installation of the Virtual Floppy driver.

5 Congratulations! You have successfully installed the Virtual Floppy driver.

ARMC/2 User’s Guide

Step 6 Install the Acer ARMC/2 Windows Software Components

Acer ARMC/2 Windows Software Components is a collection of ARMC/2 host-side and remote access components. These programs are briefly explained in the following table:

Program Description ARMC2ConfigApp The ARMC2ConfigApp program allows you to configure the ARMC/2 card from the

host system or from a client system.

WinCuri The WinCuri program is a command prompt-based program that you can use to

configure the ARMC/2 card. It allows you all the functionality of both the Internet browser-based Remote Access Companion for ARMC/2 and the ARMC2ConfigApp program.

HostHeartbeat HostHeartbeat is installed as a service in Windows. It is used to tell whether the

operating system on the host system is operating or not. It can also detect whether the

operating system was shutdown normally or abruptly. Floppy Image Creator Remote Recovery Application (RRA)

ARMC2RMseek In order to configure your ARMC/2 card completely, you must access the ARMC/2 from

Floppy Image Creator allows you to create bootable floppy image files that you can use to

boot the ARMC/2 card from.

The Remote Recovery Application (RRA) is a recovery tool that can be executed from a

remote client system located on the same network as the ARMC/2 card. You can use it to

recover a failed flash attempt.

Note: You must physically set the ARMC/2 card you want to recover into Recovery Mode.

To do this, simply short pins two and three on jumper JP12 on your ARMC/2 card.

Note: Your ARMC/2 card must be write enabled before you can flash an image to it.

Confirm that pins one and two on jumper JP11 are shorted on your ARMC/2 card.

Note: The firmware upgrade process is a crucial operation. Make sure that the chances of a

power or connectivity loss are minimal when performing this operation.

another system on the same network. To do this, you must know the ARMC/2 card’s IP

address. If you have installed the ARMC/2 on a network that uses DHCP, you can

search the network for the ARMC/2 card. To locate and find out its IP address, you can

use ARMC2RMseek.

Cont’d

Chapter Two : Installing Your ARMC/2 Card

Step 6 Install the Acer ARMC/2 Windows Software Components, Continued

Follow the steps outlined in the following table to install the Acer ARMC/2 Windows Software Components:

Step Description 1 Insert your ARMC/2 CD into the host system. The host system is the system that has the ARMC/2

card installed into it. Browse to the following folder and file:

CDROM\ServerTools\Win32\Setup.exe

2 Double left click the Setup.exe icon to begin the installation of the Acer ARMC/2 Windows Host

Component.

Cont’d

ARMC/2 User’s Guide

Step 6 Install the Acer ARMC/2 Windows Software Components, Continued

Step Description 3 The Acer ARMC/2 Windows Host Component setup window opens. Left click the Next button.

4 Skip this step unless the Customer Information window opens. Enter your name and your

organization’s name in the appropriate fields. Select the option for Install this application for and left click the Next button.

5 The Setup Type window opens. Select the Complete setup option. Left click the Next button.

Cont’d

Chapter Two : Installing Your ARMC/2 Card

Step 6 Install the Acer ARMC/2 Windows Software Components, Continued

Step Description 6 The Install Program window opens. Left click the Install button.

7 The Installation Progress window opens.

Cont’d

ARMC/2 User’s Guide

Step 6 Install the Acer ARMC/2 Windows Software Components, Continued

Step Description 8 The installation is complete. Left click the Finish button.

9 Repeat steps 1 through 8 on a local network computer that you want to use to access the host

system.

Step 7 Setup Your Client Internet Browser

You must first setup your Internet browser on the client system before you can redirect the host system’s console or view the Crash screen. Follow the instructions in the table below:

Step Description 1 Open Internet Options. To get there, open your Internet Explorer browser, left click Tools and then

Internet Options.

2 The Internet Options window opens. Left click the Settings button.

Cont’d

Chapter Two : Installing Your ARMC/2 Card

Step 7 Setup Your Client Internet Browser, Continued

Step Description 3 The Settings window opens. Left click the Every visit to the page button or Automatically button. Left

click the OK button to apply the change and to go back to the Internet Options window.

Note: Other settings can cause old data to be displayed when performing operations on the ARMC/2.

4 Next, you must setup Internet Explorer to allow the downloading of Signed ActiveX controls and

also allow it to run Signed ActiveX controls. To do this, left click the Security tab and then the Custom Level button.

Note: In Microsoft Windows 2003 server operating systems, the default security setting is High, and

this disables many items (besides the Active X ones mentioned in this document) that are necessary to even access the ARMC/2 GUI. The security settings for a Microsoft Windows 2003 server operating system remote client must be on Medium or Low.

Cont’d

ARMC/2 User’s Guide

Step 7 Setup Your Client Internet Browser, Continued

Step Description 5 The Security Settings window opens. Left click the Enable button under the Download signed ActiveX

controls section.

6 Scroll down and left click the Enable button under the Run ActiveX controls and plug-ins section.

Left click the OK button.

Cont’d

Chapter Two : Installing Your ARMC/2 Card

Step 7 Setup Your Client Internet Browser, Continued

Step Description 7 You are prompted with a Warning window. Left click the Yes button to accept the changes to the

Internet zone and to go back to the Internet Options window.

8 Left click the Apply button and then the OK button to make the changes.

Note: You must restart Internet Explorer before the changes take effect. Note: Remote Console cannot run with any other security settings in Internet Explorer.

ARMC/2 User’s Guide

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