Acer ARMC User Manual

Remote

Management Card

User’s Guide

MAN-ARMC

03/03/03

This publication contains proprietary information which is protected by copyright. No part of this publication can be reproduced, transcribed, stored in a retrieval system, translated into any language or computer language, or transmitted in any form whatsoever without the prior written consent of the publisher, American Megatrends, Inc. American Megatrends, Inc. acknowledges the following trademarks:

Intel is a registered trademark of the Intel Corporation. MS-DOS and Microsoft are registered trademarks of the Microsoft Corporation. Microsoft Windows is a trademark of the Microsoft Corporation. IBM, AT, VGA, PS/2, and OS/2 are registered trademarks and XT and CGA are trademarks of the International Business Machines Corporation. Java is the trademark of Sun Microsystems Corporation.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.

Acer, Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

American Megatrends, Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

Revision History

03/03/03 Initial release.

Acer Remote Management Card (ARMC) User’s Guide

Table of Contents

Chapter 1 Introduction ................................................................................................................ 1

Features ....................................................................................................................................... 1

Chapter 2 Installing Your ARMC Card ....................................................................................... 3

Before You Start .......................................................................................................................... 3

Avoid Electro-Static Discharge (ESD)...................................................................................... 3

ARMC Installation and Setup....................................................................................................... 3

Step 1 Unpack the ARMC Card (and check jumper settings) ..................................................... 4

ARMC Card Layout .................................................................................................................. 4

ARMC MAC Address................................................................................................................4

J5 ARMC Feature Connector ................................................................................................... 5

JP2 Flash Write Enable/Disable............................................................................................... 5

JP3 ARMC Reset Button.......................................................................................................... 5

JP6 Diagnostic and Recovery Mode Jumper ........................................................................... 6

Step 2 Install the Optional Battery and Battery Clip .................................................................... 6

Installation ................................................................................................................................ 6

Charging the Battery Pack .......................................................................................................7

Storage ..................................................................................................................................... 7

Changing the Battery Pack.......................................................................................................7

Disposing of a Battery Pack .....................................................................................................8

Battery Disposal Laws.............................................................................................................. 8

Other Laws in Other Areas.......................................................................................................8

Step 3 Install the Optional Modem Daughterboard ..................................................................... 9

Step 4 Plug in the ARMC Card into the Host System and Attach Internal Cables ...................... 9

Step 5 Connect External Cables................................................................................................ 10

Step 6 Confirm the Motherboard’s BIOS Settings ..................................................................... 10

Step 7 Install the Operating System and ARMC Drivers ........................................................... 10

Step 8 Install the Acer-ARMC Windows Host Components ...................................................... 11

Step 9 Setup Your Client Internet Browser................................................................................ 15

Step 10 Connect to the ARMC from a Client System................................................................ 19

Step 11 Load the ARMC SDK File for Your Model.................................................................... 23

Chapter 3 Locating Your ARMC Card...................................................................................... 27

Overview .................................................................................................................................... 27

Locating Your ARMC Card ........................................................................................................ 27

IP Address Range...................................................................................................................... 30

Schedule Discovery ................................................................................................................... 32

Usage......................................................................................................................................... 33

Chapter 4 Using Your ARMC .................................................................................................... 35

GUI Overview............................................................................................................................. 35

Section Icons and Functions...................................................................................................... 35

Default User Name and Password ............................................................................................ 38

Welcome Screen/ Section.......................................................................................................... 38

ARMC Information ..................................................................................................................... 39

System Information .................................................................................................................... 40

Health of the ARMC Card .......................................................................................................... 41

Preface

iii

Table of Contents

Host Health Information ............................................................................................................. 42

Loading an SDK File .............................................................................................................. 43

SDK Explained ....................................................................................................................... 46

Show Thresholds.................................................................................................................... 47

Acer 301 Thresholds Explained ............................................................................................. 48

Hide Thresholds ..................................................................................................................... 49

Deleting an SDK File .............................................................................................................. 50

Event Log ................................................................................................................................... 53

Clear Event Logs.................................................................................................................... 54

Refresh Event Logs................................................................................................................ 56

ARMC Card Management.......................................................................................................... 57

Remote Control.......................................................................................................................... 57

Remote Console ........................................................................................................................ 58

Redirection ................................................................................................................................. 59

Setting up Internet Explorer....................................................................................................59

Staring Redirection................................................................................................................. 63

Remote Console Shortcut Key Combinations........................................................................ 64

Console Redirection Window ................................................................................................. 65

Console Redirection Toolbar.................................................................................................. 68

Console Redirection Toolbar Status ...................................................................................... 68

Console Redirection Toolbar Toggle Buttons ........................................................................ 69

Setting up Virtual Floppy on Windows 2000/XP..................................................................... 70

Start Floppy Drive Redirection ............................................................................................... 73

Stop Floppy Drive Redirection................................................................................................ 75

Start CD-ROM Drive Redirection ........................................................................................... 76

Stop CD-ROM Drive Redirection ........................................................................................... 78

Stopping Console Redirection................................................................................................ 79

Crash Screen ............................................................................................................................. 80

ARMC Card Configurations ....................................................................................................... 81

Administrator Setup................................................................................................................ 82

Adding an Administrator .........................................................................................................83

Editing an Administrator ......................................................................................................... 85

Removing an Administrator .................................................................................................... 87

Networking Options ................................................................................................................ 89

Setting up Date and Time....................................................................................................... 91

Maintenance/ Flash ................................................................................................................ 92

Updating Your ARMC Card’s Firmware ................................................................................. 93

Mail Configuration .................................................................................................................. 98

Alert Recipients ...................................................................................................................... 99

Select Your Event Log Policy ............................................................................................... 100

Advanced ARMC Card Configurations .................................................................................... 101

I2C Configuration ................................................................................................................. 101

IPMI Configuration................................................................................................................ 102

Modem Configuration ........................................................................................................... 103

Host Heartbeat ..................................................................................................................... 105

ARMC Server Heartbeat ...................................................................................................... 106

Acer Remote Management Card (ARMC) User’s Guide

Table of Contents

Appendix A ARMC IPMB I2C Cable .................................................................................... 107

ARMC IPMB I2C Cable Layout................................................................................................ 107

Appendix B WinCuri, LinCuri, and RMConfigApp............................................................. 109

Overview .................................................................................................................................. 109

RMConfigApp........................................................................................................................... 109

User Manager Tab ............................................................................................................... 111

About .................................................................................................................................... 112

Network Configuration Tab................................................................................................... 113

Firmware Flash Tab ............................................................................................................. 114

Advanced Tab ...................................................................................................................... 115

Server Information Tab......................................................................................................... 116

WinCuri .................................................................................................................................... 117

WinCuri.exe Help File........................................................................................................... 117

LinCuri...................................................................................................................................... 119

LinCuri Help File................................................................................................................... 120

Appendix C ARMC Mouse Booster..................................................................................... 123

ARMC Mouse Booster ............................................................................................................. 123

Appendix D ARMC Flash Utility .......................................................................................... 125

ARMC Card Flash Utility .......................................................................................................... 125

Appendix E Troubleshooting : Screen Distortion ............................................................. 131

Problem.................................................................................................................................... 131

Solution .................................................................................................................................... 132

Appendix F Serial Over LAN ............................................................................................... 133

Hardware Setup ....................................................................................................................... 133

Internal.................................................................................................................................. 133

External ................................................................................................................................ 134

BIOS ..................................................................................................................................... 135

Connecting using Hyper Terminal ........................................................................................... 136

Appendix G Modem Daughterboard................................................................................... 139

Overview .................................................................................................................................. 139

Before You Start ...................................................................................................................... 139

Avoid Electro-Static Discharge (ESD).................................................................................. 139

Modem Daughterboard Installation.......................................................................................... 140

Modem Daughterboard Installation Illustration..................................................................... 141

Pin Alignment Illustration...................................................................................................... 141

Configuring the Modem............................................................................................................ 142

Outgoing Calls...................................................................................................................... 142

Incoming Calls...................................................................................................................... 145

Appendix H Port Usage........................................................................................................ 147

Port Usage Table ..................................................................................................................... 147

Preface

Table of Contents

Appendix I ARMC MAC Address Map............................................................................... 149

Notes........................................................................................................................................ 150

Appendix J Tree Structure and Description of CD Contents .......................................... 151

ARMC CD ................................................................................................................................ 151

CD Contents......................................................................................................................... 151

Appendix K Host System USB Mouse and Keyboard Considerations for Linux 7.x..... 157

Overview .................................................................................................................................. 157

File Description ........................................................................................................................ 157

Check Your AMIBIOS Settings ................................................................................................ 157

USB Keyboard ......................................................................................................................... 157

USB Mouse.............................................................................................................................. 158

If linking to XFree86….......................................................................................................... 158

Appendix L GtkRConsoleARMC for Linux ........................................................................ 159

Installation ................................................................................................................................ 159

Index ........................................................................................................................................... 161

Acer Remote Management Card (ARMC) User’s Guide

Limitations of Liability

Acer, Inc. shall in no event be held liable for any loss, expenses, or damages of any kind whatsoever, whether direct, indirect, incidental, or consequential (whether arising from the design or use of this product or the support materials provided with the product). No action or proceeding against Acer may be commenced more than two years after the delivery of product to Licensee of Licensed Software.

Licensee agrees to defend and indemnify Acer from any and all claims, suits, and liabilities (including attorney’s fees) arising out of or resulting from any actual or alleged act or omission on the part of Licensee, its authorized third parties, employees, or agents, in connection with the distribution of Licensed Software to end-users, including, without limitation, claims, suits, and liability for bodily or other injuries to end-users resulting from use of Licensee’s product not caused solely by faults in Licensed Software as provided by Acer to Licensee.

Web Site

We invite you to access the Acer World Wide Web site at:

http://www.acer.com/

Preface

vii

Disclaimer

This manual describes the operation of the Acer Remote Management Card (ARMC). Although efforts have been made to assure the accuracy of the information contained here, Acer expressly disclaims liability for any error in this information, and for damages, whether direct, indirect, special, exemplary, consequential or otherwise, that may result from such error, including but not limited to the loss of profits resulting from the use or misuse of the manual or information contained therein (even if Acer has been advised of the possibility of such damages). Any questions or comments regarding this document or its contents should be addressed to Acer at the address shown on the inside of the front cover.

Acer provides this publication “as is” without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability or fitness for a specific purpose.

Some states do not allow disclaimer of express or implied warranties or the limitation or exclusion of liability for indirect, special, exemplary, incidental or consequential damages in certain transactions; therefore, this statement may not apply to you. Also, you may have other rights which vary from jurisdiction to jurisdiction.

This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. Acer may make improvements and/or revisions in the product(s) and/or the program(s) described in this publication at any time.

Packing List

Requests for technical information about Acer products should be made to your Acer authorized reseller or marketing representative.

You should have received the following:

• an Acer Remote Management Card (ARMC)

• one USB cable

• 20-pin flat ribbon cable

• external power adapter

• this Acer Remote Management Card User's Guide (located on the ARMC CD)

• an Acer Remote Management Card Quick Installation Guide

• an ARMC CD

Acer Remote Management Card (ARMC) User’s Guide

viii

Optional Components

The following components do not come with your ARMC Card. You must order these components separately.

• internal modem daughterboard (not designed to support Console Redirection)

• internal battery backup with battery clip

• 20-pin to 3-pin and 4-pin ARMC IPMB I2C cable

Note: The optional modem is NOT designed for Console Redirection. However, you can still

perform Console Redirection, but it is debilitating and extremely slow.

ICES-003 (Canada)

Cet appareil numérique respecte les limites bruits radioélectriques applicables aux appareils numériques de Classe A prescrites dans la norme sur le matériel brouilleur: “Appareils Numériques”, NMB-003 édictée par le Ministre Canadian des Communications.

English translation of the notice above:

“This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the interference-causing equipment standard entitled “Digital Apparatus,” ICES-003 of the Canadian Department of Communications.”

BSMI (Taiwan)

The BSMI Certification number is located on the product safety label that is located on the topside of the PCB.

D33314

Preface

Acer Remote Management Card (ARMC) User’s Guide

Chapter 1 Introduction

Features

Feature Description

Key Feature

Service Processor

Remote Client

Processor Memory

Flash Ethernet LAN

On-Board Modem + DAA (Optional) I2C Controller Hardware Monitor

Power Supply switching logic between 6 V wall adapter, 5 V PCI and optional on-board battery Battery Backup (Optional) provides 30 minutes of battery backup in case of host system or wall adapter power

Form Factor Environmental Specifications

Monitoring

• 100% out-of-band

• 100% operating system independent

• provides out-of-band connectivity

• plugs into a mission critical server

• half-sized PCI form factor plugs into any PCI slot

• industry standard Internet browser (any JavaScript 1.2 capable)

• manage the server from anywhere in the world

• SSL v3 for secure connection

• 32-Bit 66 MHz ~ 60 MIPS System On Chip (SOC)

• 16 megabyte SDRAM standard (soldered on PCB, you cannot upgrade or

remove)

• four megabyte flash ROM (soldered on PCB, you cannot upgrade or remove)

• integrated SOC 10/100 MAC

• external level one 10/100 BASE-TX Ethernet

• 56K socket modem (not designed to support Console Redirection)

• ambient temperature monitoring

• PCI voltages monitoring

• battery voltage monitoring

• RTC

• external RTC for time stamp of events

failure

• half-size standard PCI card

• storage temperature: -20 degrees to 80 degrees C

• relative humidity: 5 to 80 percent non-condensing @ 40 degrees

• operating temperature: 0 to 45 degrees C

• vibration: 2.5G acceleration over 2000 Hz sine wave, 2oct/mian sine sweep

• shock: 20G; 11 msec duration, half-sine shock sweep

• IPMI 1.5 compliant

• I2C sensors

• SDK support for easy customization

• Automatic Server Recovery (ASR)

Cont’d

Chapter One : Introduction

Features, Continued

Feature Description

Communication

Alert Notification

Console Redirection

Security

Virtual Boot

Host Side Operating System Support

Server Development Kit (SDK)

• 10/100 megabit Ethernet LAN

• 56K modem (optional, not designed to support Console Redirection)

• VPN support

• TCP/IP

• DHCP enabled

• SNMP

• web-based interface

• SNMP trap up to eight destinations

• numeric and alphanumeric paging (when optional modem is installed)

• email notification

• via 10/100 megabit Ethernet LAN

• up to 15 screens per second high speed redirection hardware engine

• no overhead on the host system, complete operating system independence

• redirect BIOS screens and setup screens

• seamless text and graphics transition

• PCI support

• SSL (Secured Socket Layer) 3.0

• DAA (Digestive Authentication Access)

• MD-5

• CD-ROM

• Floppy

• allows remote operating system boot up and installation

• Windows 2000/XP and above

• RedHat 7.3 and above

available

Acer Remote Management Card (ARMC) User’s Guide

Chapter 2 Installing Your ARMC Card

Before You Start

Avoid Electro-Static Discharge (ESD)

Electro-Static Discharge (ESD) can damage the ARMC card and other system components. Keep your ARMC card in its anti-static bag until it is to be installed. Avoid contact with any component or connector on any adapter card, printed circuit board, or memory module. Handle these components by the mounting bracket.

Perform all unpacking and installation procedures on a ground-connected anti-static mat. Wear an anti-static wristband grounded at the same point as the anti-static mat. You can also use a sheet of conductive aluminum foil grounded through a one megaohm resistor instead of the anti-static mat. Similarly, a strip of conductive aluminum foil wrapped around the wrist and grounded through a one megaohm resistor serves the same purpose as a wristband.

ARMC Installation and Setup

Use the following steps to install the ARMC card into the host system.

Step Action

1 Unpack the ARMC card (and check jumper settings) 2 Install the optional battery and battery clip 3 Install the optional modem daughterboard 4 Plug in the ARMC card into the host system and attach internal cables 5 Connect external cables 6 Confirm the motherboard’s BIOS settings 7 Install the operating system and ARMC card’s display adapter drivers 8 Install all Acer-ARMC Windows Host Components 9 Setup your client system’s Internet browser 10 Connect to the ARMC from a client system 11 Load the ARMC SDK file for your model

Note: Inspect the cardboard carton for obvious damage.

Chapter Two : Installing Your ARMC Card

Step 1 Unpack the ARMC Card (and check jumper settings)

ARMC Card Layout

ARMC MAC Address

Your ARMC card has a unique MAC address. The MAC address is the only way to distinguish one ARMC card from another when you run programs such as WinFlash and RMseek. You can write down your ARMC card’s MAC address in the table below or in Appendix I, ARMC MAC Address Map. See the first line for an example.

MAC Address Location Description

00-40-D9-02-9B-3C Server Room, Rack 2, 5

Windows 2000 Advanced

Server, Mail Server

Cont’d

Acer Remote Management Card (ARMC) User’s Guide

Step 1 Unpack the ARMC Management Board (and check jumper settings),

Continued

Check the following jumpers:

Jumper Setting

JP2 Confirm that pins one and two are shorted JP6 Confirm that pins one, two and three are open

J5 ARMC Feature Connector

This feature connector is primarily used for operating the host system’s motherboard power and reset switch.

Note: The hardware health monitoring function requires a specific cable and Sensor Definition

Kit (SDK) file.

Pin Description Pin Description

1 Not Connected 11 Reset_Host # 2 I2C Clock 12 Ground 3 Not Connected 13 Ground 4 Not Connected 14 Not Connected 5 Power_Off # 15 Not Connected 6 I2C Data 16 Ground 7 Not Connected 17 Not Connected 8 Not Connected 18 Not Connected 9 Not Connected 19 Not Connected 10 Not Connected 20 Ground

JP2 Flash Write Enable/Disable

You can write-protect your ARMC card’s firmware so that it cannot be flashed. By default, pins one and two are shorted so that you can flash the firmware.

Pin Description

1 VCC3 2 Write-Protect Enabled 3 Ground

Pin Description

1-2 Flash Write Enable 2-3 Flash Write Disable

JP3 ARMC Reset Button

You can short this jumper to reset your ARMC card.

Pin Description

1 Ground 2 Reset #

Cont’d

Chapter Two : Installing Your ARMC Card

Step 1 Unpack the ARMC Management Board (and check jumper settings),

Continued

JP6 Diagnostic and Recovery Mode Jumper

This jumper is primarily used to recover a failed flash attempt. By shorting pins one and two, you can place your ARMC card into Diagnostics Mode. By shorting pins two and three, you can place your ARMC card into Recovery Mode. See Appendix D, WinFlash.exe for more information on how to recover your ARMC card. By default, pins one, two and three are open.

Pin Description

1 GP I/O PA7 2 Ground 3 GP I/O PA10

Step 2 Install the Optional Battery and Battery Clip

The ARMC on-board battery backup is an optional component. When the optional battery is installed, your ARMC card can stay powered on for 28 minutes without any external power from the host system or AC adapter.

Installation

To install the Battery Backup Unit, plug the battery cable into the J1 connector and place the battery pack in between the three mounting holes. Next, align and snap the plastic battery clip into the three mounting holes over the battery pack. See the diagram on the right.

Align and snap

the battery clip Place the battery in between the three mouniting holes

Plug the battery cable into the J1 connector

into the three

mounting holes

on top side of

the PCB over the

battery backup

unit

Acer Remote Management Card (ARMC) User’s Guide

Cont’d

Step 2 Install the Optional Battery and Battery Clip, Continued

Charging the Battery Pack

WARNING!

Risk of explosion if battery type used is incorrect.

ONLY use Acer battery part number BAT-LIION-3.6-01.

The optional battery pack is shipped uncharged. The ARMC card automatically starts to charge the battery after you install it. You must charge the battery pack before it can be used to provide backup power to the ARMC card. The minimum time that the battery must be charged is:

Acer Part Number Description Weight Time to Charge

BAT-LIION-3.6-01 Battery, Li-Ion, 3.6 V, 855/900 mAh on-board

battery pack with mounting brackets

Note: Li-Ion has no memory effect. Lithium-ion cells offer extended cycle life when cycled at

low depth of discharge. Li-Ion batteries are specified to operate between –208C to +608C for discharge and 08C to +408C for charge.

Storage

33 g six hours

If you keep a stock of extra ARMC batteries, store them at room temperature.

Note: The recoverable capacity of cells stored for over one year at room temperature and fully

charged is 94%. The retained capacity of these same cells is 87%. This means the selfdischarge rate for a fully charged cell is approximately 150 mAh per year or 427 uAh per day. The self-discharge rate for cells is non-linear. A partially charged cell has a selfdischarge rate of about 80 uAh per day.

Changing the Battery Pack

The optional ARMC battery pack must be replaced every 400 cycles. Cells retain 80% of their original capacity after 400 cycles. A cycle is defined as a full charge (4.2V) followed by a full discharge (2.8V). Keep in mind that cycling or storing the cells at elevated temperatures can reduce the cell capacity and cycle life. Cells discharged and stored at low temperatures can extend the shelf life of the batteries.

Step Action

1 Bring down the operating system properly. Turn the computer power off. Remove the computer cover.

Remove the ARMC card. 2 Disconnect the battery pack cable or harness from the J1 jumper on the ARMC card. 3 Install a new battery pack and connect the new battery pack to the J1 jumper. 4 Reinstall the ARMC card into the host system.

Cont’d

Chapter Two : Installing Your ARMC Card

Step 2 Install the Optional Battery and Battery Clip, Continued

Disposing of a Battery Pack

WARNING!

Do not dispose of the ARMC optional battery pack by fire. Do not mutilate the battery pack. Do not

damage it in any way. Toxic chemicals can be released if it is damaged. Do not short-circuit the battery

pack.

The material in the battery pack contains heavy metals that can contaminate the environment. Federal, state, and local laws prohibit disposal of some rechargeable batteries in public landfills. These batteries must be sent to a specific location for proper disposal. Call the Rechargeable Battery Recycling Corporation at 678-419-9990 (FAX: 678-419-9986) for an authorized battery disposal site near you. For a list of battery disposal sites, write to:

Rechargeable Battery Recycling Corporation

http://www.rbrc.org/

1000 Parkwood Circle Suite 450 Atlanta, GA 30339 Phone: 678-419-9990 Fax: 678-419-9986

Battery Disposal Laws

IMPORTANT!

Most used Lithium-ion batteries are not classified as hazardous waste under the federal RCRA (Resource

Conservation and Recovery Act). Although Minnesota law requires that Lithium-ion batteries be labeled

“easily removable” from consumer products, and that Lithium-ion batteries must be collected by

manufacturers, the Minnesota Pollution Control Agency (MPCA) has granted a temporary exemption

from these requirements.

Other Laws in Other Areas

Acer reminds you that you must comply with all applicable battery disposal and hazardous material handling laws and regulations in the country or other jurisdiction where you are using an optional battery pack on the ARMC card.

Acer Remote Management Card (ARMC) User’s Guide

Step 3 Install the Optional Modem Daughterboard

The ARMC modem daughterboard is an optional component. Locate JP4 on the ARMC card. It has a series of pinholes that allow you to insert the modem daughterboard. Match the modem daughterboard and the pin holes so that the pins align properly. Insert the modem daughterboard by sliding it straight down into the ARMC card. See Appendix G : Modem Daughterboard for more information.

Note: The optional modem is NOT designed for Console Redirection. However, you can still

perform Console Redirection, but it is debilitating and extremely slow.

Step 4 Plug in the ARMC Card into the Host System and Attach Internal Cables

If you have a BMC on your serverboard, you can use the 4-pins or 3-pins IPMB I2C connector to monitor the hardware health of the serverboard. Otherwise, please check the location of 20-pin feature connector on your motherboard and have it connected to ARMC card at J5.

Attach the optional ARMC feature connector to the motherboard.

Plug the ARMC card into an open 32-bit PCI slot and secure it to the chassis.

Chapter Two : Installing Your ARMC Card

Step 5 Connect External Cables

• Connect the USB cable from the back of the ARMC card to the motherboard’s USB

port.

• Connect your VGA monitor.

• Connect the RJ45 LAN cable from your local network.

• Connect your phone cord from the back of the ARMC card to the telephone wall

outlet. (Only if the optional modem daughterboard is installed.)

• Connect your AC adapter.

Step 6 Confirm the Motherboard’s BIOS Settings

Power on the motherboard and enter the BIOS. Using the following table, confirm that your motherboard’s BIOS settings are correct.

BIOS Section Setting

Boot Options> Removable Devices AMI Virtual Floppy Boot Options> ATAPI CDROM AMI Virtual CDROM Advanced> PCIPnP> Configuration> Legacy USB Support Enable

Save the BIOS settings and restart the computer.

Note: Make sure that your motherboard BIOS supports Legacy USB devices, USB Boot or Boot

to USB.

Note: On Acer serverboards, depress the <CTRL>, <ALT>, and <ESC> keys simultaneously to

enter the BIOS.

Step 7 Install the Operating System and ARMC Drivers

Step Action

1 Install the operating system (if applicable) on the host system. 2 (Not required in Windows 2000/XP) If prompted for the display adapter drivers, install the ARMC

management board display adapter drivers located on the ARMC CD in the VGA Drivers folder. 3 (Windows 2000/XP only) When prompted for the virtual floppy drivers, install the ARMC management

board virtual floppy drivers located on the ARMC CD in the USB Floppy folder.

Note: Virtual floppy is not supported on all versions of the ARMC card. 4 (Windows 2000/XP only) When prompted for the virtual CD-ROM drivers, install the default CD-ROM

drivers.

Note: Do not use the amivirtfl.inf when prompted to install the virtual CD-ROM drivers.

Virtual CD-ROM device does not require any special drivers. You can select the default option Microsoft Windows provides.

The

Acer Remote Management Card (ARMC) User’s Guide

Step 8 Install the Acer-ARMC Windows Host Components

Acer-ARMC Windows Host Components is a collection of four ARMC host-side components. These programs are briefly explained in the following table:

Program Description

ARMC Mouse Booster RMConfigApp The RMConfigApp program allows you to configure the ARMC card from the host system or

WinCuri The WinCuri program is a command prompt-based program that you can use to configure the

ARMC Server Heartbeat

Step Description

1 Insert your ARMC CD into the host system. The host system is the system that has the ARMC card

installed into it. Browse to the following folder and file:

CDROM\HostSide\Win32\Setup.exe

2 Double left click the Setup.exe icon to begin the installation of the Acer-ARMC Windows Host

Component.

The ARMC Mouse Booster program allows you to speedup the cursor on the host system when you use mouse redirection during Console Redirection.

from a client system.

ARMC card. It allows you all the functionality of both the Internet browser-based Remote Access Companion for ARMC and the RMConfigApp program. The ARMC Server Heartbeat is installed as a service in Windows. It is used to tell whether the operating system on the host system is operating or not. It can also detect whether the operating system was shutdown normally or abruptly.

Follow the steps outlined in the following table to install the Acer-ARMC Windows Host Components:

3 The Acer-ARMC Windows Host Component setup window opens. Left click the Next button.

Chapter Two : Installing Your ARMC Card

Cont’d

Step 8 Install the Acer-ARMC Windows Host Components, Continued

Step Description

4 The Customer Information window opens. Enter your name and your organization’s name in the

appropriate fields. Select the option for Install this application for and left click the Next button.

5 The Setup Type window opens. Select the Complete setup option. Left click the Next button.

Acer Remote Management Card (ARMC) User’s Guide

Cont’d

Step 8 Install the Acer-ARMC Windows Host Components, Continued

Step Description

6 The Install Program window opens. Left click the Install button.

7 The Installation Progress window opens.

Cont’d

Chapter Two : Installing Your ARMC Card

Step 8 Install the Acer-ARMC Windows Host Components, Continued

Step Description

8 The installation is complete. Left click the Finish button.

Acer Remote Management Card (ARMC) User’s Guide

Step 9 Setup Your Client Internet Browser

You must first setup your Internet browser on the client system before you can redirect the host system’s console or view the Crash screen. Follow the instructions in the table below:

Step Description

1 Open Internet Options. To get there, open your Internet Explorer browser, left click Tools and then

Internet Options.

2 The Internet Options window opens. Left click the Settings button.

Cont’d

Chapter Two : Installing Your ARMC Card

Step 9 Setup Your Client Internet Browser, Continued

Step Description

3 The Settings window opens. Left click the Every visit to the page button or Automatically button. Left

click the OK button to apply the change and to go back to the Internet Options window.

Note: Other settings can cause old data to be displayed when performing operations on the ARMC.

4 Next, you must setup Internet Explorer to allow the downloading of Signed ActiveX controls and also

allow it to run Signed ActiveX controls. To do this, left click the Security tab and then the Custom Level button.

Acer Remote Management Card (ARMC) User’s Guide

Cont’d

Step 9 Setup Your Client Internet Browser, Continued

Step Description

5 The Security Settings window opens. Left click the Enable button under the Download signed ActiveX

controls section.

6 Scroll down and left click the Enable button under the Run ActiveX controls and plug-ins section. Left

click the OK button.

Cont’d

Chapter Two : Installing Your ARMC Card

Step 9 Setup Your Client Internet Browser, Continued

Step Description

7 You are prompted with a Warning window. Left click the Yes button to accept the changes to the Internet

zone and to go back to the Internet Options window.

8 Left click the Apply button and then the OK button to make the changes.

Note: You must restart Internet Explorer before the changes take effect.

Note: Remote Console cannot run with any other security settings in Internet Explorer.

Acer Remote Management Card (ARMC) User’s Guide

Step 10 Connect to the ARMC from a Client System

In order to connect to the ARMC card, you must access the ARMC from another system on the same network. This document refers to this other system as the client system. To do this, you must know the ARMC card’s IP address. If you have installed the ARMC on a network that uses DHCP, you can search the network for the ARMC card. To locate and find out its IP address, you must install and run RMseek.

Note: To get or set the IP address on your ARMC card in a Windows 2000/XP environment,

you can also run the RMConfigApp program on the host system. See Appendix B,

WinCuri, LinCuri, and RMConfigApp for more information on how to use the RMConfigApp program.

Follow the steps in the table below to connect to the ARMC from a client system:

Step Description

RMSeek.exe

On a local network computer, place the ARMC CD into the CD-ROM drive. Locate the RMseek program on your ARMC CD Disc. It is located in the following directory:

CDROM\RemoteTools\Win32\RMseek.exe

Run the RMseek program by double left clicking on it.

2 Left click on the Next button when you see this screen.

Cont’d

Chapter Two : Installing Your ARMC Card

Step 10 Connect to the ARMC from a Client System, Continued

Step Description

Type in your Network Name. In this example, Your Network is the Network Name. Next, you must enter a range of IP addresses that you want to search. In this example, the ARMC card’s IP address is between 192.168.0.0 to 192.168.1.0. Left click the Add>> button when finished.

4 The name and IP range of the ARMC will display in the right field. Place a check in the box next to the

range of IP addresses. Left click on the Next button.

Cont’d

Acer Remote Management Card (ARMC) User’s Guide

+ 143 hidden pages