Acer AR360 F1 User Manual

AR360 F1 Series

User Guide

Acer AR360 F1

Model Number : Serial Number: Purchase Date: Place of Purchase:

Information for your safety and comfort

Safety instructions

Read these instructions carefully. Keep this document for future reference. Follow all warnings and instructions marked on the product.

Turning the product off before cleaning

Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.

CAUTION for plug as disconnecting device

Observe the following guidelines when connecting and disconnecting power to the power supply unit:

• Install the power supply unit before connecting the power cord to the AC power outlet.

• Unplug the power cord before removing the power supply unit from the computer.

• If the system has multiple sources of power, disconnect power from the system by unplugging all power cords from the power supplies.

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CAUTION for accessibility

Be sure that the power outlet you plug the power cord into is easily accessible and located as close to the equipment operator as possible. When you need to disconnect power to the equipment, be sure to unplug the power cord from the electrical outlet.

Warnings

• Do not use this product near water.

• Do not place this product on an unstable cart, stand or table. If the product falls, it could be seriously damaged.

• Slots and openings are provided for ventilation to ensure reliable operation of the product and to protect it from overheating. These openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug or other similar surface. This product should never be placed near or over a radiator or heat register, or in a built-in installation unless proper ventilation is provided.

• Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short-out parts that could result in a fire or electric shock. Never spill liquid of any kind onto or into the product.

• To avoid damage of internal components and to prevent battery leakage, do not place the product on a vibrating surface.

• Never use it under sporting, exercising, or any vibrating environment which will probably cause unexpected short current or damage rotor devices, HDD, Optical drive, and even exposure risk from lithium battery pack.

• This product is not suitable for use with visual display workplace devices according to B2 of the German Ordinance for Work with Visual Display Units.

Using electrical power

• This product should be operated from the type of power indicated on the marking label. If you are not sure of the type of power available, consult your dealer or local power company.

• Do not allow anything to rest on the power cord. Do not locate this product where people will walk on the cord.

• If an extension cord is used with this product, make sure that the total ampere rating of the equipment plugged into the extension cord does not exceed the extension cord ampere rating. Also, make sure that the total rating of all products plugged into the wall outlet does not exceed the fuse rating.

• Do not overload a power outlet, strip or receptacle by plugging in too many devices. The overall system load must not exceed 80% of the branch circuit rating. If power strips are used, the load should not exceed 80% of the power strip's input rating.

• This product's power supply is equipped with a three-wire grounded plug. The plug only fits in a grounded power outlet. Make sure the power outlet is properly grounded before inserting the power supply plug. Do not insert the plug into a non-grounded power outlet. Contact your electrician for details.

Warning! The grounding pin is a safety feature. Using a power outlet that is not properly grounded may result in electric shock and/or injury.

Note: The grounding pin also provides good protection from unexpected noise produced by other nearby electrical devices that may interfere with the performance of this product.

• Use the product only with the supplied power supply cord set. If you need to replace the power cord set, make sure that the new power cord meets the following requirements: detachable type, UL listed/CSA certified, VDE approved or its equivalent, 4.6 meters (15 feet) maximum length.

Product servicing

Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltage points or other risks. Refer all servicing to qualified service personnel.

Unplug this product from the wall outlet and refer servicing to qualified service personnel when:

• the power cord or plug is damaged, cut or frayed

• liquid was spilled into the product

• the product was exposed to rain or water

• the product has been dropped or the case has been damaged

• the product exhibits a distinct change in performance, indicating a need for service

• the product does not operate normally after following the operating instructions

Note: Adjust only those controls that are covered by the operating instructions, since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal condition.

This server must be placed in a restricted access location. CAUTION: Danger of explosion if battery is incorrectly replaced.

Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions.

Additional safety information

Your device and its enhancements may contain small parts. Keep them out of the reach of small children.

Disposal instructions

Do not throw this electronic device into the trash when discarding. To minimize pollution and ensure utmost protection of the global environment, please recycle. For more information on the Waste from Electrical and Electronics Equipment (WEEE) regulations, visit http://www.acer-group.com/public/Sustainability/sustainability01.htm.

Mercury advisory

For projectors or electronic products containing an LCD/CRT monitor or display: Lamp(s) inside this product contain mercury and must be recycled or disposed of according to local, state or federal laws. For more information, contact the Electronic Industries Alliance at www.eiae.org. For lamp-specific disposal information, check www.lamprecycle.org.

Tips and information for comfortable use

Computer users may complain of eyestrin and headaches after prolonged use. Users are also at risk of physical injury after long hours of working in front of a computer. Long work periods, bad posture, poor work habits, stress, inadequate working conditions, personal health and other factors greatly increase the risk of physical injury.

Incorrect computer usage may lead to carpal tunnel syndrome, tendonitis, tenosynovitis or other musculoskeletal disorders. The following symptoms may appear in the hands, wrists, arms, shoulders, neck or back:

• numbness, or a burning or tingling sensation

• aching, soreness or tenderness

• pain, swelling or throbbing

• stiffness or tightness

• coldness or weakness

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If you have these symptoms, or any other recurring or persistent discomfort and/or pain related to comp uter use, consult a physician immediately and inform your company's health and safety department.

The following section provides tips for mor e comfortable computer use.

Finding your comfort zone

Find your comfort zone by adjusting the viewing angle of the monito r, using a footrest, or raising your sitting height to achieve maximum comfort. Observe the following tips:

• refrain from staying too long in one fixed posture

• avoid slouching forward and/or leaning backward

• stand up and walk around regularly to remove the strain on your leg muscles

• take short rests to relax your neck and shoulders

• avoid tensing your muscles or shrugging your shoulders

• install the external display, keyboard and mouse properly and within comfortable reach

• if you view your monitor more than your documents, place the display at the center of your desk to minimize neck strain

Taking care of your vision

Long viewing hours, wearing incorrect glasses or contact lenses, glare, excessive room lighting, poorly focused screens, very small typefaces and low-contrast displays could stress your eyes. The following sections provide suggestions on how to reduce eyestrain.

Eyes

• Rest your eyes frequently.

• Give your eyes regular breaks by looking away from the monitor and focusing on a distant point.

• Blink frequently to keep your eyes from drying out.

Display

• Keep your display clean.

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• Keep your head at a higher level than the top edge of the display so your eyes point downward when looking at the middle of the display.

• Adjust the display brightness and/or contrast to a comfortable level for enhanced text readability and graphics clarity.

• Eliminate glare and reflections by:

• placing your display in such a way that the side faces the window or any light source

• minimizing room light by using drapes, shades or blinds

• using a task light

• changing the display's viewing angle

• using a glare-reduction filter

• using a display visor, such as a piece of ca rdboard extended from the display's top front edge

• Avoid adjusting your display to an awkward viewing angle.

• Avoid looking at bright light sources, such as open windows, for extended periods of time.

Developing good work habits

Develop the following work habits to make your computer use more relaxing and productive:

• Take short breaks regularly and often.

• Perform some stretching exercises.

• Breathe fresh air as often as possible.

• Exercise regularly and maintain a healthy body.

Warning! We do not recommend using the computer on a couch or bed. If this is unavoidable, work for only short periods, take breaks regularly, and do some stretching exercises.

Regulations and safety notices

FCC notice

This device has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This device generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this device does cause harmful interference to radio or television reception, which can be determined by turning the device off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the device and receiver.

• Connect the device into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/television technician for help.

Notice: Shielded cables

All connections to other computing devices must be made using shielded cables to maintain compliance with FCC regulations. In compliance with FCC regulations, use shielded cables to connect to other computing devices. A duallink cable is recommended for DVI output.

Notice: Peripheral devices

Only peripherals (input/output devices, terminals, printers, etc.) certified to comply with the Class A limits may be attached to this equipment. Operation with non-certified peripherals is likely to result in interference to radio and TV reception.

Caution

Changes or modifications not expressly approved by the manufacturer could void the user's authority, which is granted by the Federal Communications Commission, to operate this computer.

Operation conditions

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Notice: Canadian users

This Class A digital apparatus complies with Canadian ICES-003.

Remarque à l'intention des utilisateurs canadiens

Cet appareil numérique de la classe B est conforme a la norme NMB-003 du Canada.

Compliant with Russian regulatory certification

Notice for Australia

For safety reasons, only connect headsets with a telecommunications compliance label. This includes customer equipment previously labelled permitted or certified.

Notice for New Zealand

1 The grant of a Telepermit for any item of terminal equipment

indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Tel ecom, nor does it provide any sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of Telecom's network services.

2 This equipment is not capable, under all operati ng cond itio ns, of

correct operation at the higher speeds for which it is designed. Telecom will accept no responsibility should difficulties arise in such circumstances.

3 Some parameters required for compliance with Telecom's

Telepermit requirements are dependent on the equipment (PC) associated with this device. The associated equipment shall be set to operate within the following limits for compliance with Telecom's Specifications:

a There shall be no more than 10 call attempts to the same number

within any 30 minute period for any single manual call initiation, and

b The equipment shall go on-hook for a period of not less than 30

seconds between the end of one attempt and the beginning of the next call attempt.

4 Some parameters required for compliance with Telecom's

Telepermit requirements are dependent on the equipment (PC) associated with this device. In order to operate within the limits for compliance with Telecom's specifications, the associated equipment shall be set to ensure that automatic calls to different numbers are spaced such that there is not less than 5 seconds between the end of one call attempt and the beginning of another.

5 This equipment shall not be set up to make automatic calls to

Telecom's 111 Emergency Service.

6 This device is equipped with pulse dialing while the Telecom

standard is DTMF tone dialing. There is no guarantee that Telecom lines will always continue to support pulse dialing.

7 Use of pulse dialing, when this equipment is connected to the

same line as other equipment, may give rise to bell tinkle or noise and may also cause a false answer condition. Should such problems occur, the user should NOT contact the telecom Fault Service.

8 This equipment may not provide for the effective hand-over of a

call to another device connected to the same line.

9 Under power failure conditions this appliance may not operate.

Please ensure that a separate telephone, not dependent on local power, is available for emergency use.

Notice: BSMI

Power Supply Unit (PSU) statement

Power supply unit (PSU) redundancy claim ensures that the system may continue to run normally in the event one power supply unit becomes

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inoperable. Under normal operation, both power supplies share the system loading.

Laser compliance statement

The CD or DVD drive used with this computer is a laser product. The CD or DVD drive's classification label (shown below) is located on the drive.

CLASS 1 LASER PRODUCT CAUTION: INVISIBLE LASER RADIATION WHEN OPEN. AVOID EXPOSURE TO BEAM.

Appareil à laser de classe 1 Attention : Radiation laser visible et invisible en cas d’ouverture. Éviter toute exposition aux rayons.

Laserprodukt der Klasse 1 Achtung: Beim Öffnen werden unsichtbare Laserstrahlen freigelegt. Setzen Sie sich diesen Strahlen nicht aus.

Prodotto laser di classe 1 Attenzione: Radiazioni laser invisibili in caso d’apertura. Evitare l’esposizione ai raggi.

Producto láser de Clase 1 Precaución: Cuando está abierta, hay radiación láser. Evite una exposición al haz de luz.

Produto Laser de Classe 1 Precauçăo: Radiaçăo laser invisível quando aberto. Evite exposiçăo ao feixe.

Laserproduct klasse 1 Voorzichtig: Onzichtbare laserstraling indien geopend. Voorkom blootstelling aan straal.

Declaration of Conformity for EU countries

Hereby, Acer, declares that this system is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.

List of applicable countries

This device must be used in strict accordance with the regulations and constraints in the country of use. For further information, please contact local office in the country of use. Please see http://ec.europa.eu/enterprise/rtte/ implem.htm for the latest country list.

1 System tour 1

Overview 2 External and internal structure 3

Front panel 3 Rear panel 6 Internal components 8

Mainboard 9

2 System setup 17

Setting up the system 18

Pre-installation requirements 18 Connecting peripherals 19 Turning on the system 20

To power on the system: 20

Power-on problems 20 Configuring the system OS 22 Turning off the system 23

3 System upgrades 25

Installation precautions 27

ESD precautions 27

Pre-installation instructions 27

Post-installation instructions 28 Removal and replacement procedures 29

Extend the server from the rack 29

Power down the server 30

Remove the server from the rack 31 Opening the server 32 Configuring the storage devic e s 34

Accessing the drive bays 34

Hard disk drive configuration guidelines 34

Determining drive status 35

Removing and installing a 2.5” hard disk drive 36

Removing and installing an optical drive 37 Installing and removing the power supply 41 Power supply failure 42

Replacing the power supply 42

Replacing a system fan 43 Replacing the processor and heatsink 45

Removing the heatsink 45

Installing a heatsink 46

Upgrading the processor 48

Contents

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Upgrading the system memory 51

Installing a memory module: 58 Removing a memory module: 60

Installing an expansion card 61

Installing a SAS card 61 Installing the right riser card 63

Rack installation information 66

System rack installation 67 Vertical mounting hole pattern 69

Installing the system into the rack 70

4 System BIOS 77

Introduction 78

The BIOS setup utility 78

Changing configuration data 78 Main setup 80 Advanced Settings 82

Boot Features 82

Processor & Clock Options 84

Advanced Chipset Control 87

IDE/SATA configuration 91

PCI/PnP configuration 94

Super IO Configuration 95

Hardware Health Configuration 96

ACPI configuration 99 Security Settings 101 System Management Settings 104

Product Information 104

Remote Access Configuration 106

DMI Event Logging 107 Boot Settings 109

Boot Device Priority 109

Hard Disk Drives 110

CD/DVD Drive 110 Exit 111

5 System troubleshooting 115

Resetting the system 116

Initial system startup problems 116 BIOS error beep codes 117 Initial troubleshooting checklist 118 Hardware diagnostic testing 119

Checking the boot-up status 119

Verifying the condition of the storage devices 120 Confirming loading of the operating system 120

Specific problems and corrective actions 121

Appendix A: Server management tools 125

Server management overview 126 RAID configuration utilities 127

Intel onboard SATA RAID Creation 127 Adaptec onboard SATA RAID Creation 128

Appendix B: Rack mount configuration 131

Rack installation information 132

System rack installation 134 Vertical mounting hole pattern 135

Installing the system into the rack 136

Appendix C: Acer Smart Console 141

Using Acer Smart Console 142

Software requirements 142 Accessing Acer Smart Console 143 Acer Smart Console user interface 144

System Information 144

Server Health 145

Configuration 147

Remote Control 157

Launch SOL 159

Virtual Media 160

Maintenance 162

KVM function description 163

Exit 169

Index 171

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1 System tour

Overview

The AR360 F1 is a high-performance 1U rack-mount dual-socket server that supports up to two new generations of Intel architecture processors (Intel® Xeon 5500 series and Intel® Xeon 5600 series processors), DDR3 memory technology, PCI Express Gen2 (5.0Gb/s) quad onboard gigabit Ethernet controllers with Intel Technology I/OAT, VT-d and iSCSI boot and integrated BMC management feature.

The AR360 F1 targets medium businesses that require server solution combined with performance, reliability and expandability to support applications such as FTP server, file/printer server, data center, data center and Internet/Intranet server. The AR360 F1 is a flexible and highly reliable rack-mount server that satisfy growing businesses and customers’ needs.

System features and support

• Eight 2.5-inch SAS/SATA hard disk drives.

• Hot-plug redundant system fans

• Dual Intel® Xeon 550 0 / 5600 processors

• Eighteen DIMM slots tha t support a maximum of 192 GB (registered) or 48 GB (unbuffered) memory

I/O Acceleration

External and internal structure

Front panel

The illustration below shows the system front panel. With 2.5-inch HDD bays

No. Icon Component

1 Optical drive

2 System ID / status / fault indicator

3 System ID button

4 LAN2 activity indicator

5 LAN1 activity indicator

6 Power button

No. Icon Component

7 HDD activity indicator

8 Power indicator

9 Hot-plug HDD activity indicator

10 Hot-plug HDD status indicator

11 Rack handles

12 2.5-inch hard disk drive (HDD) bays

Front panel LED indicator status

LED indicator LED color LED state Status

1 System tour

Power indicator

HDD activity indicator

Green On S0: Power ON

Green Blinking (1 Hz at

50% duty cycle)

N/A Off S4

N/A Off S5

Amber Blinking HDD access

N/A Off No access

S1: Sleep

LED indicator LED color LED state Status

System ID / status / fault indicator

LAN activity indicators

(LAN1, LAN2)

Blue On System ID button

pressed

Blue Blinking IPMI-activated system

Red On CPU overheat

Red Fast Blink (1x/sec) Fan failure

Red Slow Blink (1x/4sec) Power failure

Green On LAN Link / No Access

Green Blinking LAN Access

N/A Off Disconnect / Idle

Rear panel

No. Component

1 Power supply modules

2 PS/2 mouse port

3 Server management port (RJ-45) (10/100 Mbps)

4 Low-profile PCI Express 2.0 x8 (x8 link) expansion slot

1 System tour

5 Full-height PCI Express 2.0 x16 (x16 link) expansion slot

6 Flex I/O expansion slot

7 System ID indicator

8 Gigabit LAN1 - 4 ports (10/100/1000 Mbps)

9 Monitor port

10 COM port

11 USB 2.0 ports

12 PS/2 keyboard port

Rear panel LED indicator status

LED indicator LED color LED state Status

System ID LED N/A Off Normal

Blue On System ID button pressed

Blue Blinking IPMI-activated system ID

LAN port LED indicators

LED indicator LED color LED state Status

RJ45 LED (Left) N/A Off No connection or 10 Mbps

Green On 100 Mbps

Amber On 1000 Mbps

RJ45 LED (Right) Green On Active connection

Green Blinking Transmit/Receive activity

Internal components

No. Component

1 System tour

1 Hard disk drive bay

2System fan modules

3 Memory modules

4 PCI riser board bracket assembly

5 Mainboard

6 Power supply module

Mainboard

The mainboard becomes accessible once you open the system. It should look like the figure shown below.

No. Connector Description

1 System tour

1 P1-DIMM3A

P1-DIMM3B P1-DIMM3C P1-DIMM2A P1-DIMM2B P1-DIMM2C P1-DIMM1A P1-DIMM1B P1-DIMM1C

2 CPU2 Processor 2 socket

3 JPW1 ATX 24-pin power connector

4 JPW2/JPW3 12V 8-pin power connectors

5 FAN1 Chassis fan 1

6 JPI2C Power supply SMB bus I2C header

7 JPK1 NIC3/NIC4 LED headers

8 FAN 7 CPU2 FAN (Reserved)

9 FAN2 Chassis fan 2

10 FAN3 Chassis fan 3

DDR3 sockets for processor 1

11 IPMB1/

JIPMB2

12 FAN 4 Chassis fan 4

13 FAN 5 Chassis fan 5

14 JF1 Front panel control header

15 FAN 6 Chassis fan 6

16 T-SGPIO2 Serial General Purpose Input/Output header 2

4-pin/3-pin external BMC I2C header

No. Connector Description

17 T-SGPIO1 Serial General Purpose Input/Output header 1

18 I-SATA0~5 SATA ports

Note: I-SATA5 is reserved for an installed optical drive.

19 USB 4/5 Front panel accessible USB headers (USB4/5)

20 JL1 Chassis intrusion

21 USB 6 Front panel accessible type A USB connector USB6

22 JTPM Trusted platform module header (JP8)

23 COM2 Serial port 2 connection

24 SXB3 Left side riser card slot

25 SXB1 Left side riser card slot

26 SXB2 Right side riser card slot

27 UIOP Left side riser card slot

28 ID System ID LED

29 LAN3/LAN4 G-bit ethernet ports 3/4

30 LAN1/LAN2 G-bit ethernet ports 1/2

31 COM1 COM1 serial connection

32 IPMI LAN IPMI dedicated LAN

33 USB 0/1 Back panel USB 0/1

34 KB/MS PS2 keyboard/mouse

35 USB 2/3 Internal 2-port USB header (USB 2/3) for tape drive

36 COM1 COM1 serial connection

37 JBT1 Onboard battery

38 SP1 Onboard buzzer

No. Connector Description

39 FAN8 CPU1 FAN (Reserved)

40 CPU1 Processor 1 socket

1 System tour

41 P2-DIMM1C

P2-DIMM1B P2-DIMM1A P2-DIMM2C P2-DIMM2B P2-DIMM2A P2-DIMM3C P2-DIMM3B P2-DIMM3A

42 USB7 Front panel accessible USB headers (USB7)

DDR3 sockets for processor 2

Mainboard jumper settings

No. Jumper Description Default Setting

1 JBT1 Clear CMOS Instead of pins, this jumper consists

2JI2C1/

JI2C2

3 JP3 ME Mode Select Pins 2~3 (disable)

4 JP5 ME Recovery Open (normal)

SMB to PCI-E slots Off (disable)

of contact pads to prevent accidental clearing of the CMOS contents. To clear CMOS, disconnect the power and short the CMOS pads with a metal object such as a small screwdriver.

No. Jumper Description Default Setting

5 JPB BMC Enabled Pins 1~2 (enable)

6 JPG1 VGA Enable Pins 1~2 (enable)

1 System tour

7 JPL1/

JPL2

8 JPRST1 BMC/PHY Enable Pins 1~2 (enable)

9 JWD Watch Dog Pins 1~2 (reset)

GLAN1/GLAN2 Enable

Note: Jumpers not indicated are for test purposes only.

Pins 1~2 (enable)

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