Acer AR320 F1 User Manual
AR320 F1 Series
User Guide
© 2010. All Rights Reserved.
Acer AR320 F1 Series
User Guide
Acer AR320 F1
Model Number :
Serial Number:
Purchase Date:
Place of Purchase:
iii
Information for your safety and comfort
Safety instructions
Read these instructions carefully. Keep this document for future reference.
Follow all warnings and instructions marked on the product.
Turning the product off before cleaning
Unplug this product from the wall outlet before cleaning. Do not use liquid
cleaners or aerosol cleaners. Use a damp cloth for cleaning.
CAUTION for power cord
Observe the following guidelines when connecting and disconnecting power to
the power supply unit:
• Install the power supply unit before connecting the power cord to the AC
power outlet.
• Unplug the power cord before removing the power supply unit from the
computer.
• If the system has multiple sources of power, disconnect power from the
system by unplugging all power cords from the power supplies.
CAUTION for accessibility
Be sure that the power outlet you plug the power cord into is easily accessible
and located as close to the equipment operator as possible. When you need to
disconnect power to the equipment, be sure to unplug the power cord from the
electrical outlet.
Warnings
• Restricted access location: location for equipment where both of the
following apply:
• access can only be gained by service persons or users who have been
instructed about the reasons for the restrictions applied to the
location and about any precautions that shall be taken; and
• access is through the use of a tool or lock and key, or other means of
security, and is controlled by the authority responsible for the
location.
• Do not use this product near water.
• Do not place this product on an unstable cart, stand or table. If the product
falls, it could be seriously damaged.
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• Slots and openings are provided for ventilation to ensure reliable
operation of the product and to protect it from overheating. These
openings must not be blocked or covered. The openings should never be
blocked by placing the product on a bed, sofa, rug or other similar surface.
This product should never be placed near or over a radiator or heat
register, or in a built-in installation unless proper ventilation is provided.
• Never push objects of any kind into this product through cabinet slots as
they may touch dangerous voltage points or short-out parts that could
result in a fire or electric shock. Never spill liquid of any kind onto or into
the product.
• To avoid damage of internal components and to prevent battery leakage,
do not place the product on a vibrating surface.
• Never use it under sporting, exercising, or any vibrating environment
which will probably cause unexpected short current or damage rotor
devices, HDD, Optical drive, and even exposure risk from lithium battery
pack.
Using electrical power
• This product should be operated from the type of power indicated on the
marking label. If you are not sure of the type of power available, consult
your dealer or local power company.
• Do not allow anything to rest on the power cord. Do not locate this
product where people will walk on the cord.
• If an extension cord is used with this product, make sure that the total
ampere rating of the equipment plugged into the extension cord does not
exceed the extension cord ampere rating. Also, make sure that the total
rating of all products plugged into the wall outlet does not exceed the fuse
rating.
• Do not overload a power outlet, strip or receptacle by plugging in too
many devices. The overall system load must not exceed 80% of the branch
circuit rating. If power strips are used, the load should not exceed 80% of
the power strip's input rating.
• This product's power supply is equipped with a three-wire grounded plug.
The plug only fits in a grounded power outlet. Make sure the power outlet
is properly grounded before inserting the power supply plug. Do not insert
the plug into a non-grounded power outlet. Contact your electrician for
details.
Warning! The grounding pin is a safety feature. Using a power outlet that is
not properly grounded may result in electric shock and/or injury.
v
Note: The grounding pin also provides good protection from unexpected
noise produced by other nearby electrical devices that may interfere with
the performance of this product.
• Use the product only with the supplied power supply cord set. If you need
to replace the power cord set, make sure that the new power cord meets
the following requirements: detachable type, UL listed/CSA certified, VDE
approved or its equivalent, 4.6 meters (15 feet) maximum length.
Product servicing
Do not attempt to service this product yourself, as opening or removing covers
may expose you to dangerous voltage points or other risks. Refer all servicing to
qualified service personnel.
Unplug this product from the wall outlet and refer servicing to qualified service
personnel when:
• The power cord or plug is damaged, cut or frayed.
• Liquid was spilled into the product.
• The product was exposed to rain or water.
• The product has been dropped or the case has been damaged.
• The product exhibits a distinct change in performance, indicating a need
for service.
• The product does not operate normally after following the operating
instructions.
Note: Adjust only those controls that are covered by the operating
instructions, since improper adjustment of other controls may result in
damage and will often require extensive work by a qualified technician to
restore the product to normal condition.
CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only
with the same or equivalent type recommended by the manufacturer. Dispose
of used batteries according to the manufacturer’s instructions.
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Additional safety information
Your device and its enhancements may contain small parts. Keep them out of
the reach of small children.
Disposal instructions
Do not throw this electronic device into the trash when
discarding. To minimize pollution and ensure utmost protection
of the global environment, please recycle. For more
information on the Waste from Electrical and Electronics
Equipment (WEEE) regulations, visit
www.acer-group.com/public/Sustainability/sustainability01.htm.
Mercury advisory
For projectors or electronic products containing an LCD/CRT
monitor or display: Lamp(s) inside this product contain mercury and
must be recycled or disposed of according to local, state or federal
laws. For more information, contact the Electronic Industries Alliance at
www.eiae.org. For lamp-specific disposal information, check
www.lamprecycle.org.
Tips and information for comfortable use
Computer users may complain of eyestrain and headaches after prolonged use.
Users are also at risk of physical injury after long hours of working in front of a
computer. Long work periods, bad posture, poor work habits, stress,
inadequate working conditions, personal health and other factors greatly
increase the risk of physical injury.
Incorrect computer usage may lead to carpal tunnel syndrome, tendonitis,
tenosynovitis or other musculoskeletal disorders. The following symptoms may
appear in the hands, wrists, arms, shoulders, neck or back:
• numbness, or a burning or tingling sensation
• aching, soreness or tenderness
• pain, swelling or throbbing
• stiffness or tightness
• coldness or weakness
If you have these symptoms, or any other recurring or persistent discomfort
and/or pain related to computer use, consult a physician immediately and
inform your company's health and safety department.
The following section provides tips for more comfortable computer use.
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Finding your comfort zone
Find your comfort zone by adjusting the viewing angle of the monitor, using a
footrest, or raising your sitting height to achieve maximum comfort. Observe
the following tips:
• Refrain from staying too long in one fixed posture.
• Avoid slouching forward and/or leaning backward.
• Stand up and walk around regularly to remove the strain on your leg
muscles.
• Take short rests to relax your neck and shoulders.
• Avoid tensing your muscles or shrugging your shoulders.
• Install the external display, keyboard and mouse properly and within
comfortable reach.
• If you view your monitor more than your documents, place the display at
the center of your desk to minimize neck strain.
Taking care of your vision
Long viewing hours, wearing incorrect glasses or contact lenses, glare, excessive
room lighting, poorly focused screens, very small typefaces and low-contrast
displays could stress your eyes. The following sections provide suggestions on
how to reduce eyestrain.
Eyes
• Rest your eyes frequently.
• Give your eyes regular breaks by looking away from the monitor and
focusing on a distant point.
• Blink frequently to keep your eyes from drying out.
Display
• Keep your display clean.
• Keep your head at a higher level than the top edge of the display so your
eyes point downward when looking at the middle of the display.
• Adjust the display brightness and/or contrast to a comfortable level for
enhanced text readability and graphics clarity.
• Eliminate glare and reflections by:
• Placing your display in such a way that the side faces the window or
any light source.
• Minimizing room light by using drapes, shades or blinds.
• Using a task light.
• Changing the display's viewing angle.
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• Using a glare-reduction filter.
• Using a display visor, such as a piece of cardboard extended from the
display's top front edge.
• Avoid adjusting your display to an awkward viewing angle.
• Avoid looking at bright light sources, such as open windows, for extended
periods of time.
Developing good work habits
Develop the following work habits to make your computer use more relaxing
and productive:
• Take short breaks regularly and often.
• Perform some stretching exercises.
• Breathe fresh air as often as possible.
• Exercise regularly and maintain a healthy body.
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Regulations and safety notices
FCC notice
This device has been tested and found to comply with the limits for a Class A
digital device pursuant to Part 15 of the FCC rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This device generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this device does cause harmful interference to radio or television
reception, which can be determined by turning the device off and on, the user
is encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the device and receiver.
• Connect the device into an outlet on a circuit different from that to which
the receiver is connected.
• Consult the dealer or an experienced radio/television technician for help.
Notice: Shielded cables
All connections to other computing devices must be made using shielded cables
to maintain compliance with FCC regulations. In compliance with FCC
regulations, use shielded cables to connect to other computing devices. A duallink cable is recommended for DVI output.
Notice: Peripheral devices
Only peripherals (input/output devices, terminals, printers, etc.) certified to
comply with the Class A limits may be attached to this equipment. Operation
with non-certified peripherals is likely to result in interference to radio and TV
reception.
Caution
Changes or modifications not expressly approved by the manufacturer could
void the user's authority, which is granted by the Federal Communications
Commission, to operate this computer.
x
Operation conditions
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including interference
that may cause undesired operation.
Notice: Canadian users
This Class A digital apparatus complies with Canadian ICES-003.
Remarque à l'intention des utilisateurs canadiens
Cet appareil numérique de la classe B est conforme a la norme NMB-003 du
Canada.
Compliant with Russian regulatory certification
Notice for Australia
For safety reasons, only connect headsets with a
telecommunications compliance label. This includes customer equipment
previously labelled permitted or certified.
Notice for New Zealand
1 The grant of a Telepermit for any item of terminal equipment indicates
only that Telecom has accepted that the item complies with minimum
conditions for connection to its network. It indicates no endorsement of
the product by Telecom, nor does it provide any sort of warranty. Above
all, it provides no assurance that any item will work correctly in all respects
with another item of Telepermitted equipment of a different make or
model, nor does it imply that any product is compatible with all of
Telecom's network services.
2 This equipment is not capable, under all operating conditions, of correct
operation at the higher speeds for which it is designed. Telecom will accept
no responsibility should difficulties arise in such circumstances.
3 Some parameters required for compliance with Telecom's Telepermit
requirements are dependent on the equipment (PC) associated with this
device. The associated equipment shall be set to operate within the
following limits for compliance with Telecom's Specifications:
a There shall be no more than 10 call attempts to the same number
within any 30 minute period for any single manual call initiation, and
b The equipment shall go on-hook for a period of not less than 30
seconds between the end of one attempt and the beginning of the
next call attempt.
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4 Some parameters required for compliance with Telecom's Telepermit
requirements are dependent on the equipment (PC) associated with this
device. In order to operate within the limits for compliance with Telecom's
specifications, the associated equipment shall be set to ensure that
automatic calls to different numbers are spaced such that there is not less
than 5 seconds between the end of one call attempt and the beginning
of another.
5 This equipment shall not be set up to make automatic calls to Telecom's
111 Emergency Service.
6 This device is equipped with pulse dialing while the Telecom standard is
DTMF tone dialing. There is no guarantee that Telecom lines will always
continue to support pulse dialing.
7 Use of pulse dialing, when this equipment is connected to the same line as
other equipment, may give rise to bell tinkle or noise and may also cause a
false answer condition. Should such problems occur, the user should NOT
contact the telecom Fault Service.
8 This equipment may not provide for the effective hand-over of a call to
another device connected to the same line.
9 Under power failure conditions this appliance may not operate. Please
ensure that a separate telephone, not dependent on local power, is
available for emergency use.
Notice: BSMI
Laser compliance statement
The CD or DVD drive used with this computer is a laser product.
The CD or DVD drive's classification label (shown below) is located on the drive.
CLASS 1 LASER PRODUCT
CAUTION: INVISIBLE LASER RADIATION WHEN OPEN. AVOID EXPOSURE
TO BEAM.
Appareil à laser de classe 1
Attention : Radiation laser visible et invisible en cas d’ouverture. Éviter toute
exposition aux rayons.
Laserprodukt der Klasse 1
Achtung: Beim Öffnen werden unsichtbare Laserstrahlen freigelegt. Setzen Sie
sich diesen Strahlen nicht aus.
xii
Prodotto laser di classe 1
Attenzione: Radiazioni laser invisibili in caso d’apertura. Evitare l’esposizione ai
raggi.
Producto l
Precauci
haz de luz.
Produto Laser de Classe 1
Precaução: Radiação laser invisível quando aberto. Evite exposição ao feixe.
Laserproduct klasse 1
Voorzichtig: Onzichtbare laserstraling indien geopend. Voorkom blootstelling
aan straal.
áser de Clase 1
ón: Cuando está abierta, hay radiación láser. Evite una exposición al
Digital audio output statement
The optical connector contains no laser or light emitting diode (LED) more than
Class I.
Radio device regulatory notice
Note: Below regulatory information is for models with wireless LAN and/or
Bluetooth only.
General
This product complies with the radio frequency and safety standards of any
country or region in which it has been approved for wireless use. Depending on
configurations, this product may or may not contain wireless radio devices (such
as wireless LAN and/or Bluetooth modules).
Declaration of Conformity for EU countries
Hereby, Acer, declares that this system is in compliance with the essential
requirements and other relevant provisions of Directive 1999/5/EC.
List of applicable countries
This device must be used in strict accordance with the regulations and
constraints in the country of use. For further information, please contact local
office in the country of use. Please see http://ec.europa.eu/enterprise/rtte/
implem.htm for the latest country list.
xiii
ENEGY STAR
ENERGY STAR qualified products save you money by reducing
energy cost and protecting the environment without sacrificing
features or performance. Acer is proud to offer our customers
products with the ENERGY STAR mark.
What is ENERGY STAR?
Products that are ENERGY STAR qualified use less energy and prevent
greenhouse gas emissions by meeting strict energy efficient guidelines set by
the U.S. Environmental Protection Agency. Acer is committed to offer products
and services worldwide that help customers save money, conserve energy and
improve the quality of our environment. The more energy we can save through
higher energy efficiency, the more we reduce greenhouse gases and the risks of
climate change. For more information, go to www.energystar.gov or
www.energystar.gov/powermanagement.
Note: The statement above is applicable only to Acer system with an
ENERGY STAR sticker.
xiv
Information for your safety and comfort iii
Regulations and safety notices ix
1 System tour 1
System notes 2
External and internal structure 3
Front panel 3
Rear panel 5
Internal components 7
Mainboard 8
2 System setup 13
Setting up the system 14
Pre-installation requirements 14
Connecting peripherals 15
Front connections 15
Rear connections 15
Turning on the system 16
Power-on problems 17
Configuring the system OS 18
Turning off the system 19
3 System upgrades 21
Installation precautions 22
ESD precautions 22
Pre-installation instructions 22
Post-installation instructions 23
Configuring the storage devices 24
Accessing the drive bays 24
Guidelines for configuring hard disk drives 24
Determining the drive status 25
Removing and installing a hard disk drive 25
Installing an additional hard disk drive with carrier 26
Opening the server 29
Removing and installing an optical drive 30
Removing and installing the air duct 31
Replacing a system fan 33
Replacing the processor and heatsink 34
Removing the heatsink 35
Installing a heatsink 36
Upgrading the processor 37
Contents
xvi
Upgrading the system memory 41
Installing an expansion card 46
Installing a PCI Express card on the left slot 46
Installing a PCI Express card on the right slot 49
4 System BIOS 53
BIOS overview 54
Entering BIOS Setup 55
BIOS setup primary menus 55
BIOS setup navigation keys 56
Main menu 57
Advanced menu 59
Processor Configuration 60
Memory Configuration 64
ATA Controller Configuration 65
Serial Port Configuration 68
PCI Configuration 69
Advanced Chipset Configuration 70
System Acoustic & Performance Configuration 72
Power menu 74
Security menu 76
Setting a system password 78
Changing a system password 78
Removing a system password 78
Server Management menu 79
System Information 80
Console Redirection 81
Event Log Configuration 82
Boot menu 84
Exit menu 85
5 System troubleshooting 87
Resetting the system 88
Initial system startup problems 88
BIOS error beep codes 89
Initial troubleshooting checklist 90
Hardware diagnostic testing 91
Checking the boot-up status 91
Verifying the condition of the storage devices 92
Confirming loading of the operating system 92
Specific problems and corrective actions 93
Appendix A Server management tools 99
Server management overview 100
RAID configuration utilities 101
MEGARAID SAS 8204ELP configuration 101
Onboard SATA RAID creation 103
Appendix B Rack mount configuration 105
Rack installation information 106
System rack installation 108
Vertical mounting hole pattern 109
Installing the system into the rack 110
Appendix C Acer Smart Console 115
Using Acer Smart Console 116
Software Installation 117
Prerequisites on remote management PC 117
Installing the Java Tool 117
Installing the UPnP tool 118
Using the UPnP tool to search for a server 119
Configuring the BMC NIC settings 121
Accessing Acer Smart Console 123
Acer Smart Console user interface 125
System status indicator 125
System Information 126
Server Health 128
Configuration 131
Remote Control 143
Maintenance 145
KVM Remote Console Utility 147
Menu bar 148
xvii
Index 151
xviii
1 System tour
2
System notes
1 System tour
The AR320 is an entry-level 1U single processor server system based on
the Intel Foxhollow platform. This system integrated the new Intel
chip architecture solution for Intel
processors, and Intel
the 3420 (Ibex Peak) chipset, with DDR3 technology supporting both
Unbufferred ECC and Register DIMMs up to 1333 MHz in speed.
This server has two PCI-E IO connectors to support two low-profile PCIE
cards, onboard Intel SATA software RAID that supports RAID levels 0, 1,
5 and 10, onboard BMC, iKVM feature and integrated VGA with 32 MB
memory.
This server supports one slim type optical device and a maximum of
four hot-swappable 3.5-inch SATA/SAS hard disk drives.
The AR320 delivers affordable, reliable, manageable and optimized
performance for small businesses. It is ideal for single-application IT
infrastructure, web and edge-of-network applications.
®
Xeon® X3400 Series quad core processors and
i3 series and Pentium dual core
®
2-
External and internal structure
Front panel
The illustration below shows the system front panel.
No. Icon Component No. Icon Component
1 USB 2.0 ports 8 System ID button
3
2 HDD activity
indicator
3 Power indicator 10 Optical drive bay
4 LAN1 activity
indicator
5 LAN2 activity
indicator
6 System ID indicator 13 3.5-inch hard disk
7 Status/fault
indicator
9 Power button
11 Hot-plug HDD activity
indicator
12 Hot-plug HDD status
indicator
drive (HDD) bays
14 Rack handles
4
Front panel LED indicator status
LED indicator LED color LED state Status
Power
indicator
HDD activity
indicator
Green On S0: Power ON
Green Blink (1 Hz at
50% duty cycle)
N/A Off S4
N/A Off S5
Green Blink HDD Access
N/A Off No access and No HDD fault
S1: Sleep
1 System tour
System Status/
Fault indicator
LAN activity
indicators
(LAN1,
LAN2)
System ID
indicator
Green On System ready / no alarm
Green Blink (1 Hz at
50% duty cycle)
Amber On Critical alarm (critical failure
Amber Blink (1 Hz at
50% duty cycle)
N/A Off System not ready (Post error/
Green On LAN Link / No Access
Green Blink LAN Access
N/A Off Disconnect / Idle
N/A Off Normal
Blue On System ID button pressed
System ready but some CPU
functions and DIMM may be
degraded or damaged.
in power module, voltage,
power supply, temperature
and voltage, etc.)
Non-critical alarm (noncritical failures in
temperature, voltage, etc.)
NMI event/CPU or
terminator missing, etc.)
Rear panel
No. Icon Component
1 Power supply module cord socket
2PS/2 mouse port
3 Serial port
4 Gigabit LAN ports (10/100/1000 Mbps)
5
5 Low-profile PCI Express 2.0 x8 expansion slots
6 System ID switch
7 Server management port (RJ-45) (10/100 Mbps)
8 USB 2.0 ports
9 Monitor port
10 PS/2 keyboard port
6
Rear panel LED indicator status
LED indicator LED color LED state Status
1 System tour
System ID
indicator
N/A Off Normal
Blue On System ID button pressed
LAN port LED indicators
LED indicator LED color LED state Status
RJ-45 LED (Left) N/A Off No connection or 10 Mbps
Green On 100 Mbps
Amber On 1000 Mbps
RJ-45 LED (Right) Yellow On Active connection
Yellow Blinking Transmit/Receive activity
Internal components
No. Component
7
1 Hard disk drives
2 System fan modules
3 Memory modules
4 Air duct
5 PCI riser board bracket assembly
6 Mainboard
7 Power supply module
8
1 System tour
Mainboard
The mainboard becomes accessible once you open the system. It should
look like the figure shown below.
No. Code Description
1KB
MS
2COM1
VGA
3 GLAN1 LAN1 port (top)
PS/2 mouse port (top)
PS/2 keyboard port (bottom)
Serial port (top)
VGA port (bottom)
USB ports (bottom)
No. Code Description
4 GLAN2 LAN2 port (top)
USB ports (bottom)
5 BMC_LAN Server management port
6 SW1 System ID button
7 ATX CPU 8-pin ATX power connector
8 ATX 24-pin ATX power connector
9 PWR_DET Power supply PSMI connector
9
10 DIMM 2A,
DIMM 2B,
DIMM 2C,
DIMM 1A,
DIMM 1B,
DIMM 1C
11 U1 Processor socket
12 BAT Battery
13 IPMB IPMB header (for an IPMI card)
14 Select jumpers
15 NMI_BTN NMI button
16 BPB_SMBUS Backplane board system management bus
17 U2 Intel 3420 PCH chipset
18 SATA0-3 Mini-SAS port (supports 4 ports, SATA only)
19 SATA4 SATA 4 port
20 SATA5 SATA 5 port
21 CASE_OPEN Chassis intrusion header
DDR3 DIMM slots
(SMBUS) connector
22 SB_PANEL Front control board cable connector
10
No. Code Description
23 CLR_CMOS1 Clear CMOS jumper
24 USB1 Front USB1 cable connector
25 USB2 Internal USB connector
26 COM2 Connects to serial port
27 PCI3 PCI-E x16 slot
28 U28 BMC controller
Mainboard jumper settings
1 System tour
Code Jumper
No.
BIOS_WP
1
BIOS data
write protect
Default Setting
1-2 Close: Normal (default setting)
2-3 Close: BIOS write protect
Code Jumper
No.
11
Default Setting
2
3
4
PASSWORD
BIOS_RVCR
CLR_CMOS1
Set
Supervisor
Password
BIOS
recovery
Clear CMOS
1-2 Close: Set Supervisor Password
(default setting)
2-3 Close: Clear Supervisor Password
1-2 Close: Normal (default setting)
2-3 Close: Enable BIOS recovery
1-2 Close: Normal (default setting)
2-3 Close: Clear CMOS
Note: Jumpers not indicated are for test purposes only.
Backplane board and jumper settings
No.
1
2
3
4
5
6
Code Description
P2
J2
8-pin ATX power conector
SMBUS connector
Connects to mainboard or RAID card
CD-ROM_PW1
SGPIO_JP1
J12
SATA0-3
ODD power connector
SGPIO connector
MG9082 upgrade/debug header
Mini-SAS port (supports 4 ports)
12
1 System tour
No.
7~18
19~22
Code Description
FAN_1A, FAN_1B,
FAN_2A, FAN_2B,
FAN_3A, FAN_3B,
FAN_4A, FAN_4B,
FAN_5A, FAN_5B,
FAN_6A, FAN_6B
SATA/SAS_3,
SATA/SAS_2,
SATA/SAS_1,
SATA/SAS_0
Fan connectors
SATA 0-3 connectors
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