Acer ALTOS 9000V User Manual

Page 1



System Board

1.1 Features

The M9A is a dual-processor system board that supports the Intel P54C and P55C CPUs. The board contains an exc lusiv e slot for the CPU board that carries the 321-pin zero-insertion force (ZIF) CPU sockets plus the embedded 512-KB pipeline burst second-level cache.
This high-perf orm ance 64-bi t system board utilizes both the EISA and the PCI loc al bus architecture. Two EISA, four PCI bus slots, and one EISA/PCI shared slot reside on the board to allow installati on of either master or slave devices.
The system board has four DRAM banks composed of eight 72-pin SIMM sockets that accommodate both fast-page mode and EDO (extended dat a output) SIMMs. The sockets support a tot al of 512­MB system memory using 64-MB SIMMs.
A 50-pin Fast SCSI-II interface and a 68-pin Wide SCSI interface come with the system board to connect SCSI devices. Standard external I/O interfaces include two 9-pin serial ports, one par all el port , a video port, and keyboar d and mouse ports.
The system board supports two optional features that allow better server management, the ASM Pro and the remote diagnostic management (RDM). The ASM Pro detects system problems, such as CPU thermal condi tion, 5V/ 3.3V detecti on, and PCI bus utilization calculat ion. The RDM all ows execution of a diagnosti c program f rom a remote stat ion to f ix the detected problems or to reboot t he system.
System Board 1-1
Page 2

1.2 Major Components

The system board has the following major components:
Four DRAM banks com posed of eight 72-pi n SIMM sockets that support single- and doubl e- densi ty 60 ns SIMMs
CPU board slot
Four PCI, two EISA bus slots, and one EISA /PCI shared slot
256-KB Flash ROM for system BIOS
System clock/calendar plus 8 KB extended CMOS RAM with battery backup
50-pin Fast SCSI-II and 68-pin W ide SCSI i nterfaces
Two 24-pin RDM int er faces
IDE hard disk and di sket te drive inter faces
Onboard VRAM and VRAM sockets for video memory upgrade
Power connector f or 350- watt or 420- watt switc hing power supply
Super I/O, SCSI, VGA, memory, and Advanced Server Management (ASM) control ler chipsets
External ports:
Two 9-pin serial por ts
PS/2-compatibl e k ey boar d por t (optional AT-keyboard por t)
PS/2-compatibl e mouse port
Parallel port
Video port
1-2 User’s Guide
Page 3

1.3 Layout

6
7
Figure 1-1 shows the system board components.
19
20
21
22
23
24
1
2
3
4
5
1 COM1 2 COM2 3 Mouse port 4 Keyboard port 5 Video port 6 Parallel port 7 Video upgrade sockets 8 CPU board slot 9 PCI slots 10 EISA slots 11 Real-time clock 12 Flash ROM BIOS
18
8
17
16
15
14
13
12
11
9
10
13 Buzzer 14 Narrow SCSI connector 15 W ide SCSI connector 16 SIMM sockets 17 Fan connector 1 ( FA1) 18 Fan connector 2 ( FA2) 19 Fan connector 3 ( FA3) 20 420W 5V standby power connector 21 Power connect or 22 Power connect or 23 Video RAM 24 RDM connectors
Figure 1-1 System Board Layout
System Board 1-3
Page 4

1.4 Jumpers and Connectors

1.4.1 Jumper and Connector Locations

Figure 1-2 shows the jum per and connector l ocations on t he system board.
Figure 1-2 System Board Jumper and Connector Locations
Jumpers are prefixed “JP”. Connectors are prefixed “CN” and “SW.
The blackened pin of a jumper r epr es ents pin 1.
1-4 User’s Guide
Page 5

1.4.2 Jumper Settings

Table 1-1 lists the system board jumpers with their corresponding settings and func tions.
Table 1-1 System Board Jumper Settings
Jumper Setting Function
Password Security
JP1 1-2
BIOS Type
JP2 1-2*
SCSI Termi n ation
JP3 1-2
SCSI Selection
JP4 1-2*
Hardware Reset
JP5 1-2
Sound Feature
JP6 1-2*
SCSI Feature
JP7 1-2*
VGA Feature
JP8 1-2*
2-3
2-3
2-3*
2-3
2-3* 3-4
2-3
2-3
2-3
*
Check password Bypass password
Acer OEM
Terminator al ways set to ON Use SCSI Setup Utility to set terminator to ON or OFF
Wide SCSI Standard
Software shutdown enabled Hardware reset enabled Hardware reset button connector
Buzzer Speaker
Enabled Disabled
Enabled Disabled
*
Default setting
System Board 1-5
Page 6

1.4.3 Connector Functions

Table 1-2 l ists the dif f erent c onnectors on the system board and their respective func tions.
Table 1-2 Connector Func tions
Connector Function
CN1 Power connector CN2 Power connector CN3 Backplane board HDD stat us c onnector CN5 IDE hard disk connector CN6 RDM connector CN7 RDM connector
CN8 Diskette drive connector CN11 68-pin Wide SCSI connector CN12 50-pin Fast SCSI-II connector CN13 RDM cable and LED board connector CN14 Hard disk LED connector CN15 Power LED connector CN16 Speaker connector CN17 420W 5V standby power connector CN18 200W 5V standby power connector
SW1 NMI switch
1-6 User’s Guide
Page 7

1.5 ESD Precautions

Always observe the following electrostatic discharge (ESD) precautions before installing a system c omponent:
1. Do not remov e a component from its antistatic packaging until you are ready to i nstall it.
2. Wear a wrist grounding strap before handling electronic components. Wrist grounding straps are available at most electronic component stor es.
Do not attempt t he procedures described in the following sec tions unless you are a qualified technician.

1.6 Memory Upgrade

The system board comes with eight 72-pi n SI MM socket s that support 4-MB and 16-MB single-density SIMMs as well as 8-MB and 32-MB double-density SIMMs for a total system memory of 256-MB. The sockets support both the fast page mode and EDO 60 ns SI M M s.
See Table 1-3 for a list of some possible mem or y c onfigurations.

1.6.1 Rules for Adding Memory

Use only one type of SIMM in a giv en bank. You m ay combi ne diff erent types of SI MMs for a mem ory confi guration as long as the SIMMs in eac h bank ar e of the same type.
You may use the memory banks (Bank 0 ~ Bank3) in any or der .
Always install SIMMs in pairs. For example, for a total memory of 16 MB, install two 8-MB SIMMs in a bank. You can not use a 16-MB SIMM alone for a 16-MB memory.
System Board 1-7
Page 8

1.6.2 Memory Configurations

Table 1-3 Memory Configur ations
Bank0 Bank1 Bank2 Bank3 Total
S1 S2 S3 S4 S5 S6 S7 S8 Memory
8 MB 8 MB 16 MB 16 MB 16 MB 32 MB 32 MB 32 MB 64 MB 64 MB 64 MB 128 MB
8 MB 8 MB 16 MB 16 MB 48 MB
8 MB 8 MB 32 MB 32 MB 80 MB 16 MB 16 MB 32 MB 32 MB 96 MB 64 MB 64 MB 32 MB 32 MB 192 MB
8 MB 8 MB 16 MB 16 MB 48 MB
8 MB 8 MB 16 MB 16 MB 16 MB 16 MB 80 MB
8 MB 8 MB 16 MB 16 MB 32 MB 32 MB 112 MB
8 MB 8 MB 16 MB 16 MB 32 MB 32 MB 64 MB 64 MB 240 MB
8 MB 8 MB 8 MB 8 MB 16 MB 16 MB 16 MB 16 MB 96 MB
8 MB 8 MB 8 MB 8 MB 32 MB 32 MB 32 MB 32 MB 160 MB 16 MB 16 MB 16 MB 16 MB 32 MB 32 MB 32 MB 32 MB 192 MB 32 MB 32 MB 32 MB 32 MB 64 MB 64 MB 64 MB 64 MB 384 MB
8 MB 8 MB 8 MB 8 MB 8 MB 8 MB 8 MB 8 MB 64 MB 16 MB 16 MB 16 MB 16 MB 16 MB 16 MB 16 MB 16 MB 128 MB 32 MB 32 MB 32 MB 32 MB 32 MB 32 MB 32 MB 32 MB 256 MB 64 MB 64 MB 64 MB 64 MB 64 MB 64 MB 64 MB 64 MB 512 MB
The above configurat ions ar e only s om e of the available memory com binations. You can use other combinat ions as long as y ou follow the rules for upgrading memory in section 1.6.1.
1-8 User’s Guide
Page 9

1.6.3 Installing a SIMM

Follow these steps to install a SIM M :
1. Careful ly slip a SIMM at a 45° angle into a socket m aking sure that the curv ed edge indicati ng the pin 1 of the SIMM matches pin 1 of the socket.
A SIMM fits only in one dir ec tion. If you slip in a SIMM but would not c om pletely fit, y ou may have inserted it the wrong w ay . Reverse the orientation of the SIMM.
2. Gently push the S IMM to a v er tic al posi tion until t he pegs of t he socket slip into t he hol es on the SIM M, and t he hol ding c li ps loc k the SIMM into position. The SIMM should be at a 90° angle when installed.
1
Pin 1 Indicator (curved edge)
Figure 1-3 Installing a SIMM
System Board 1-9
2
Peg
Hole
Page 10

1.6.4 Removing a SIMM

Follow these steps to remove a S IMM:
1. Press the holding clips on both sides of the SIMM outward to release it.
2. Move the SIMM to a 45° angle.
3. Pull t he S IMM out of the socket.
Holding Clip
1
3
2
Figure 1-4 Removing a SIMM
1-10 User’s Guide
Page 11

1.6.5 Reconfiguring the System

You must enter Setup after installing or removing SIMMs to reconfigure the system.
Follow these steps to reconfigure t he system:
1. Turn the system on. A memory error message appears, indicat ing t hat t he tot al m em ory does not m atc h t he v al ue stored in CMOS.
2. Press appears indicating an incorrec t mem or y c onfiguration.
3. Press
The system boots with t he new m emory configuration.
+ + to enter Setup. A warning message
twice to ex it and reboot t he system.
If you run Windows NT, NetWar e, or UnixWare in the system, make sure to run ECU every time you c hange the memory size. See Chapter 4 for inform ation on ECU.
System Board 1-11
Page 12

1.7 Video Memory Upgrade

Larger video memory allows you to display higher resolutions and more colors. The system board comes with a 1-MB video memory onboard upgradable to 2 MB .
Follow these steps to upgrade the vi deo memory :
1. Locate the v ideo DRAM upgrade sockets labeled U18 and U21 on the system board. S ee Figure 1-1.
2. Gently insert a video chip into each of the upgrade sockets.
Make sure that the pin 1 indicator on the c hip matches the not c hed c or ner of the socket .
Pin 1 Indicator
Notched Corner
Figure 1-5 Installing a Video Memor y Chip
1-12 User’s Guide
Page 13

1.8 PCI Slot Configuration

1.8.1 PCI-to-PCI Bridge Feature

The system board carr ies a PCI-to-PCI bri dge controll er chipset that expands the capability of the PCI system by allowing all the five PCI slots in the system to be bus m asters. The br idge has t wo i nterfaces. The primary interface connects directly to the PCI bus close to the host CPU. The secondary interfac e creates a new PCI bus that can operate independently fr om the pri mary PCI bus.

1.8.2 Installing PCI Devices

The devi ces you install in PCI sl ots 1 and 2 operate on the primary PCI bus while those in PCI slot s 3, 4, and 5 oper ate on t he secondary PCI bus.
Since the primary PCI bus operates faster than the secondary PCI bus, install PCI add-on boards in PCI slots 1 and 2 f irst then on PCI slots 3, 4, and 5 to achiev e better system performanc e. See Figure 1-1 for t he locations of the PCI slots.
System Board 1-13
Page 14

1.9 ASM Pro

The ASM Pro is a server management tool based on the Simple Network Management Protocol (SNMP). It detects server problems related to t he CPU thermal c ondition, 5V/3.3V detec tion, or PCI bus utilization calculation.
This feature is designed primarily for server supervisors and management i nf orm at ion system (MIS ) personnel t o hel p t hem detect errors or potential trouble spots in their network servers through a single management station.
The ASM Pro consists of two major parts:
ASM-Station - a Windows-based monitoring station that communicates with the ASM-Agents.
ASM-Agent(s) - the individual servers managed by the ASM-Station.
Refer to the ASM Pro user’s manual for more i nformation.
1-14 User’s Guide
Page 15

1.10 Remote Diagnostic Management

The Remote Diagnostic Management (RDM) is a network management tool t hat utilizes modems and telephone li nes to cont rol a host of serv ers f rom a r em ote stat ion. It m oni t ors and anal yzes t he server condi tion, updates the BIO S settings if necessary, or reboots the server in the event of failure and quickly return it to normal operation. This capability to execute the RDM program from a remote sit e bridges the di stance barri er in f ix ing serv er pr oblem s and reduces wasted time due to system failure.

1.10.1 Installing the RDM Module

The system board comes with connectors CN6 and CN7 to accommodate the RDM module, and CN13 to connect the RDM cable.
Follow these steps to install the RDM module and connect the cable:
1. See Figure 1-1 for the location of the RDM connectors.
2. Gently i nsert the RDM m odule into CN6 and CN7. The m odule fits only in one di r ec tion. Do not force i t into to the connectors.
CN6
CN7
Figure 1-6 Installing the RDM M odule
System Board 1-15
Page 16
3. Insert the cable end with the RDM button into the slot on the housing front panel.
4. Attach the ot her end of t he RDM cabl e t o CN13 (pi ns 5-6, 11-12) on the system board. Note that the covered pin of the cable connector does not connect to any pin.
RDM Cable
CN13
12
1
7
Figure 1-7 Connecting the RDM Cable
Refer to the RDM User’s Guide f or detailed instr uctions on the RDM installation.
1-16 User’s Guide
Page 17

1.11 Error Messages

Do not continue usi ng the computer if you receiv e an error m essage of any type. Note the message and take corrective action. This section explains the different types of error messages and corresponding corrective measures.
There are two general t y pes of error m essages:
Software
System

1.11.1 Software Error Messages

Software error messages are returned by your operating system or application. These messages typically occur after you boot the operating system or when you run your appli cations. If you receive this type of message, consult your application or operating system manual for help.

1.11.2 System Error Messages

A system error message indicates a problem with the c omputer itself . A message of this type normally appears during the power-on self­test, bef or e the operating system prompt appear s.
Table 1-4 l ists the system error messages.
System Board 1-17
Page 18
Table 1-4 System Error Messages
Message Action
CMOS Battery Error Replace the RTC chip or
contact your dealer.
CMOS Checksum Error Check the RTC chip and the
necessary jumper. If the battery is still good, run
Setup. Display Card Mismat ch Run Setup. Diskette Dr ive Controller
Error or Not Installed
Diskette Drive Error Diskette may be defective. If
Diskette Drive A Type Mismatch
Diskette Drive B Type Mismatch
Equipment Configuration Error
Hard disk Controller Error Run Setup. Hard disk 0 Error Check all cable connections.
Hard disk 1 Error Check all cable connections.
Keyboard Error or No Keyboard Connected
Keyboard Interface Error Replace the keyboar d or
Check and connect the
control cable to the diskette
controller.
not, replace the diskette drive.
Run Setup and select the
proper drive type.
Run Setup and select the
proper drive type.
Modify the m emory
configurati on t o agr ee with
one of the options in Table
1-3.
Replace hard disk.
Replace hard disk.
Check and connect the
keyboard to the system unit.
contact your dealer.
1-18 User’s Guide
Page 19
Table 1-4 System Error Messages (continued)
Message Action
Memory Error at: MMMM:SSSS:OOO (W :XXXX, R:YYYY)
where: M: MB, S: Segment, O: Offset, X/Y: write/read pattern
Memor y Size Mismatch CPU Clock Mismatch
Onboard Serial Port 1 Conflict
Onboard Serial Port 2 Conflict
Onboard Parallel Port Conflict
Pointing Device Error Check and connect pointing
Pointing Device Interface Error
Press F1 key to continue or Ctrl-Alt-Esc for Setup
Real Time Clock Error Check the RTC chip. If it is
Check SIMMs on the system board. Contact your dealer.
Run Setup. Check if the values shown in the memory parameters are correct. If correct, exit Setup and reboot the system. If the error message reappears, seek technical assistance.
Run Setup and disable the port.
Run Setup and disable the port.
Run Setup and disable the port.
device. Replace the pointing device or
contact your dealer. Press
Setup.
still good, run Setup. If not, replace the RTC chip.
or
+ + to enter
System Board 1-19
Page 20

1.11.3 Correcting Error Conditions

As a general rule, if an error m essage says "Press F1 t o conti nue," it is caused by a confi guration probl em, which can be easily corrected. An equipment malfunction is more likely to cause a fatal error, i.e., an error that causes com plete system fail ur e.
Here are some corrective measures for er r or c onditions:
1. Run Setup. You m ust know the correct configur ation v alues for your system before you enter Setup, which is why you should write them down when the system is correctly configured. An incorrect configuration is a major cause of power-on error messages, especially for a new system.
2. Remov e the system unit c over. Check t hat the jum pers on the system board and any ex pansi on boar ds are set cor r ec tly.
3. If you cannot access a new disk, it m ay be because your disk is not properly formatted. Format the disk first using the FDISK and FORMAT c ommands.
4. Check that al l connectors and boards are securely plugged in.
If you go t hrough t he correc ti ve steps above and still receive an error message, the cause may be an equipment malfunction.
If you are sure that your configuration values are correct and your battery is in good condition, the problem may lie in a damaged or defectiv e c hip.
In either c ase, c ontact an authorized service center for assistance.
1-20 User’s Guide
Loading...