Copyright 1999 by A c er Incorporated. All rights reserved. No part
of this publication may be reproduced, transmit ted, transcribed, stored
in a retrieval system, or translated into any language or computer
language, in any form or by any means, electronic, mechanical,
magnetic, optical, chemical, manual or otherwise, without the prior
written permission of t his company.
'LVFODLPHU
This company makes no representations or warranties, either
expressed or implied, with respect to the contents hereof and
specifically disclaims any warranties, merchantability or fitness for
any particul ar pur pose. Any sof tware descri bed in t his m anual i s sold
or licensed "as is". Should the programs prove defective following
their purchase, t he buyer (and not thi s company, i ts distri butor, or its
dealer) assumes the enti re cost of all necessary serv i ci ng, repai r, and
any incident al or consequenti al dam ages resulti ng f rom any defect i n
the software. F urther, this com pany reserves the ri ght to rev ise this
publication and to make changes from time to time in the contents
hereof without obligation to notify any person of such revision or
changes.
All brand and product names mentioned in this manual are trademarks and/or registered
trademarks of their respective companies.
ii
,03257$176$)(7<,16758&7,216
1.Read these instructions carefully. Save these instructions for
future reference.
2.Follow all warnings and instructions marked on the product.
3.Unplug this product fr om the wal l outl et bef ore cleani ng. Do not
use liquid cleaners or aerosol cleaners. Use a damp cloth for
cleaning.
4.Do not use this product near water.
5.Do not place this product on an unstable cart, stand, or table.
The product may fal l, causing serious dam age to the product.
6.Slots and openings in the cabinet and the back or bottom are
provided for ventilation; to ensure reliable operation of the
product and to prot ect it f rom over heating, these openings m ust
not be blocked or covered. The openings should never be
blocked by placing the product on a bed, sofa, rug, or other
similar surface. This product should never be placed near or
over a r adiator or heat register , or i n a buil t-i n i nstallat ion unless
proper v entilation is provided.
7.This product should be oper ated from the type of power indicated
on the marki ng label. If you are not sure of the type of power
available, c onsul t your dealer or local power company.
8.This product is equipped with a 3-wire grounding-type plug, a
plug hav ing a thir d (grounding) pin. This plug will only fit into a
grounding-type power outlet. This i s a safety f eature. If you are
unable to insert the plug into the outlet, contact your electri cian
to replace your obsolete out l et. Do not def eat the pur pose of t he
grounding-type plug.
9.Do not allow anythi ng to rest on the power cord. Do not locate
this product where persons will walk on the cord.
iii
10. If an ex t ension cord i s used with thi s product, m ake sure t hat t he
total amper e rating of the equipment plugged into the ex tension
cord does not exceed the extension cord ampere rating. Also,
make sure that the total rating of all products plugged into the
wall outlet does not exceed 15 am per es.
11. Never push objects of any kind int o this product thr ough cabinet
slots as they may touch dangerous voltage points or short out
parts that could result in a fire or electric shock. Never spill
liqui d of any kind on the product.
12. Do not attempt to service this product yourself, as opening or
remov i ng cov er s may ex pose you to dangerous v ol t age point s or
other risks. Refer all servicing to qualified service personnel.
13. Unplug this product from the wall outlet and refer servicing to
qualified service personnel under t he followi ng c onditions:
a.When the power cord or plug is damaged or fr ay ed
b.If liqui d has been spil led into the pr oduc t
c.If t he pr oduc t has been exposed to rain or water
d.If the pr oduct does not oper ate norm al l y when t he oper ati ng
instructions are followed. Adjust only those controls that are
covered by the operating instructions since improper
adjustment of other controls m ay result in dam age and will
often require extensive work by a qualified technician to
restore the product to normal c ondition.
e.If the product has been dropped or the cabinet has been
damaged
f.If the product exhibits a distinct change in performance,
indicat ing a need for service
14. Replace battery with the sam e type as the product's battery we
recomm end. Use of anot her batt ery m ay present a ri sk of f i re or
explosion. Refer battery replacement to a qualified serviceman.
iv
15. War ning! Batt ery may expl ode if not handl ed properly. Do not
recharge, disassemble or dispose of in fire. Keep away from
children and dispose of used battery promptly.
16. Use only the proper ty pe of power supply cord set (prov ided in
your keyboard/manual accessories box) for thi s uni t. It should be
a detachable type: UL listed/CSA certified, type SJT, rated 6A
125V minimum, VDE approved or its equivalent. Maximum
length is 15 feet (4.6 meters).
v
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Note:
This equipment has been tested and found to comply with the limits for a C lass B digital
device, pursua nt to Part 15 of FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
1. Reorient or relocate the receiving antenna.
2. Increase the se paration be tween the equipment and receiver.
3. Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
4. Consult the dealer or an experienced radio/television technician for help.
Notice 1:
The changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate the equipment.
Notice 2:
Shielded inte rface ca bles, if any, must be used in order to comply with the emission limits.
vi
$ERXWWKLV0DQXDO
Getting Started
This system gui de aims to giv e you al l the necessary inform ation to
enable you to set up and operat e the AcerAlt os 21000 system .
Manual St ructure
This system gui de c onsi sts of fi ve chapter s and an i ndex.
Chapter 1 Getting Started
This chapter hel ps you get start ed. I t illustrates how to prepare
the system f or instal lati on, connec t the cabl es, and start up the
syste m .
Chapter 2 System Housing
This chapter describes the assembly and disassembly of the
system housing. It also shows you how to install the main
board, power supply, fan module, storage devices, and other
housing components.
Chapter 3 System Boards
This chapter describes the main board, t he memor y board, the
SCSI backpl ane board, and the LCD display module. Al so, It
introduces the system’s unique features and powerful
architecture. It includes a brief introduction of the new
generation Int el Penti um I I Xeon processor that forms the heart
of the Ac er A ltos 21000 system.
Chapter 4 BIOS Utility
This chapter explains the BIOS parameter functions. It tells
how to configur e the system by setti ng the parameters.
vii
Chapter 5 Diagnostics and Utilities
This chapter describes the software utilities that enhance the
system’s operation and remote operation functions.
Appendix A LCD Module Event Log List
This chapter shows lists of error messages that can be
displayed in the LCD display m odule.
Conventions
The following are the conventi ons used in t his manual:
Text entered by user
Option Items
Represents text input by the user.
Represents options that you can
select on the screen.
, , , etc.Represent the actual k ey s that you
have t o pr ess on the keyboar d.
NOTE
Gives bits and pieces of additional
infor mation related to the cur r ent
topic.
CAUTION
Gives precautionary measures to
avoid possible hardware or
software problems.
IMPORTANT
Reminds you to take specific
actions relevant to the
accompl ishment of procedures.
The AcerAltos 21000 is a powerful 64-bit quad-processor system
loaded with a host of new and innovat i v e features. The system of fers
a new standard for flexible productivity ideal for local or wide area
networks and multi-user server envir onments.
Intel Pentium II Xeon Processor with the Intel 450NX
Chipset
The Pentium II Xeon processor, like its predecessors, the Pentium
Pro and Pentium II processors, implements a Dynamic Execution
micro-architecture - a unique combination of multiple branch
prediction, data f low analysis, and speculative execution. Thi s means
that the Pentium II Xeon can deliver higher performance than the
Pentium Pro processor while maintaining binary compatibility with all
previous Intel Architecture processors.
Also, the Pentium II Xeon processor is avail able in 512K, 1MB, and
2MB L2 cache options with the introduction of the Slot 2 socket.
Unlike Sl ot 1 Pentium IIs, which access the L2 at half the pr ocessor
speed, the Slot 2 accesses the L2 at f ull processor clock speed. An
addition t o the Pentium II Xeon processor is the Int el 450NX chipset,
for servers with four or more processors, which supports a 100MHz
front-side bus, USB (four ports), a south bridge to the ISA bus,
provi des up to 8GB of mem ory support and m ult iple 32- bit and 64-bi t
PCI buses.
In addition to meeti ng the mission-critical and fast system response
tim e requirements of enterprise serv ers, the AcerAl tos 21000 is fault
tolerant and capable of preventing faults from occurring. It also
demonstrates graceful performance scalability when the system
confi gur ation is expanded.
Introductionxv
System Architecture
/
Xeon-CPU1
512K/1M/2M Cache
450NX
800MB
MIOC
s
RCGs + MUXs
1234567
9101112131415
2/4 Way Interleave ECC Memory
Xeon-CPU2
512K/1M/2M Cache
64bit @ 100MHz GTL
64bit @ 100MHz GTL
F16 Bus 400MB/s
8
16
1
2
3
32 bit PCI
Slot * 3
Xeon-CPU3
512K/1M/2M Cache
Deschute FSB 800MB/s
Deschute FSB 800MB/s
133MB/s
PCI Bus
PIIX4e
PIIX4e
CD-ROM
ISA
BMIDE HDD
Slot*1
USB
I/O
S I/O
BIOS
BIOS
APIC
APIC
KBC
KBC
I/O
PCI Expander
PCI Expander
Bridge
Bridge
0
VGA
VGA
A.S.M.
R.D.M.
Xeon-CPU4
512K/1M/2M Cache
133MB/s
PCI Bus
PCI Bus
4
5
6
7
bit
32
PCI
Slot * 4
LAN
LAN
1
1
Dual
Ultra2
The system inc ludes a m ai n and m em ory subsystems with four Slot 2
processors and voltage regulators for the processors. The memory
subsystem runs in 100 MHz ti mi ng and has a max im um siz e of up to
4GB.
Six PCI and 1 PCI/ISA shared slots are also incorporated for fast
expandable I/O capabilities.
There are two LVD SCSI (Ultra-2) channels for high performance
storage devi ces and one Narrow SCSI channel f or backup ( i.e., tape
drives) or CD-ROM devices.
A high-speed 10/100Mbi t Ethernet controll er and a PCI VGA dev ice
are also provided.
For more information about the main board see secti on 3.1.
xviAcerAltos 21000 System Guide
Server Management
The system comes with the ASM Pro f eature that m onitors voltage
stability and CPU temperature, prevents data loss by prompt ECC
memory error reporting, maximizes system resources by indicating
the PCI bus utilization, and promotes eff i ci ency by m i ni m i zi ng system
downtime.
A feature related to ASM Pro is Remote Diagnostic Management
(RDM) that permits system diagnosis from a remote site through a
modem. RDM facilitates the fixing of detected problems, changing
system conf igurations or reboot ing in the event of system fai lure.
Hot-swappable Redundant Power Supply Subsystem
The system comes with a power backplane that holds up to three 430watt power supply modules. The power subsystem supports a
redundant conf iguration such t hat even i f one power supply fail s, the
remaining two continue to work t ogether to supply 860-watt power to a
full y-confi gured system . You can also replace a faul ty power supply
module without opening the system housing or shutting down the
system. See section 2.5 for more information.
Hot-swappable Redundant Housing Fan
The system comes with four housing f ans that v entilate the system
housing. In the event t hat any one of the fans f ails to operate, you
can simpl y replace it without shutti ng down the system. See secti on
2.6 for more information.
Security
The system housing comes with mechanical security locks on the
front panel to prevent unauthori z ed ac c ess to the internal c omponents
and system use. Also, a microswitch l ocated on the left side of the
housing panel warns you of i ntrusion.
Introductionxvii
The system BIOS protec ts the CMO S dat a and other system sof tware
with a power-on password, keyboard password, setup control, disk
drive control, and monit or c ontrol.
xviiiAcerAltos 21000 System Guide
Chapter 1 Getting Started
This chapter tells how to install and set up the system. It gives
instructions on how to select a site for the system, pr epar e the system
for use, connect basic peripherals, and start up the system.
1.1Preinstallation Requirements
1.1.1Selecting a Site
Before unpacki ng and installing t he system, select a suit able site for
the system f or max im um eff i ciency. The system i s suitable t o set up
in an office environment.
Consider the f ollowing f ac tors when choosing a site for t he system:
•
Near a grounded power outlet
•
Clean and dust-f r ee
•
Sturdy surf ac e free f r om v ibration
•
Well-ventilated and away from sources of heat
•
Secluded from electromagnetic fields produced by electrical
devices such as air conditi oner s, r adio and TV transm itters, etc.
Getting Started1-1
1.1.2Checking the Package Contents
Check the f ollowing it ems from the package:
•
AcerAlt os 21000 System
•
AcerAlt os 21000 System Guide
•
CD-ROM Driver Kits
•
System keys (hung inside the fr ont panel door)
If any of the above items are7 damaged or missing, contact your
dealer immediately.
Save the boxes and packing materials for future use.
1-2AcerAltos 21000 System Guide
1.1.3Preparing the System Unit
Do the following to begin setting up the system:
1.Unlock the front wheels and mov e the system to your desired
site.
The system housing design allows for easy transport in spi te of
its size. I t comes with four wheels that facilitate short-distance
transits. The t wo f ront wheels each include a lev er to l ock the
wheels after you have positioned the system into place.
Front Wheel Lever
Unlock
Lock
2.After mov ing, lock the wheels by pressing down the levers.
Make sure to unlock the wheels w hen you want
to move the system again.
3.Connect the system power cabl e into the power supply modul es
on the rear panel. S ee sect ion 2.5.
Getting Started1-3
1.2Basic Connections
The system unit, keyboar d, mouse, and monitor constitute the basic
system. Before connecting any other peripherals, connect these
peripherals first to t est if the basi c system is running properly.
1.2.1Connecting a Keyboard
1-4AcerAltos 21000 System Guide
1.2.2Connecting a Mouse
Getting Started1-5
1.2.3Connecting a VGA Monitor
1-6AcerAltos 21000 System Guide
1.3System Startup
After making sure that you have set up the system properly and
connected all the required cables, you may now apply power to the
syste m.
Turning On the System Power
To power on the system, press the power switch on the front panel
(see section 2.1.1). The system starts up and displays a welcome
message. After that , a seri es of power-on self-test (PO ST ) m essages
appear on the LCD display screen. The PO ST messages indicate i f
the system is runni ng well or not. See Appendi x A for a list of LCD
messages.
If the system does not turn on or boot after
pressing the power switch, go to the next
section for the possible causes of the boot
failure.
Aside from the self-t est m essages, you can determ i ne i f the system i s
in good condit ion by checking if the followi ng oc c ur r ed:
•
Power indicator LE D on the front bez el light s up (green)
•
Power, Num Lock, and Caps Lock LED indicators on the
keyboard li ght up
•
Power supply power LED locat ed at t he back of the system l i ghts
up (green)
Getting Started1-7
1.4Power-on Problems
If t he system does not boot af ter you have applied power, check t he
following fact or s that might have caused the boot failur e.
The pointi ng symbol ( ☛ ) indi cates a possible cause of the pr oblem .
The check mark ( ✔ ) t ells you how to correct the problem.
The external power cable may be loo sely connected .
☛
Check the power cable connect ion from the power source to the
✔
power socket on the rear panel. Make sure that each cable is
properly connected to each power supply.
No power comes from the grounded power outlet.
☛
Have an electrician check your power outl et.
✔
Loose or improperly connected i nternal power cables.
☛
Refer to section 2.5.1 for the cable connections and check the
✔
internal cable connections. If you are not confident to perform
this step, ask a qualified technician to help you.
Make sure all power cords are disconnected
from the electrical outlet before performing this
task.
If you have gone through the preceding act ions
and the system still fails t o boot, ask your dealer
or a qualified technician f or as s is tance.
1-8AcerAltos 21000 System Guide
Chapter 2 System Housing
The system housing is a heavy-duty steel chassis in a twin-tower
design. The spacious housing boasts high expansion capability and
flex ible configurati on. It can be converted to fit into a rack mount
cabinet by using t he Rack M ount Ki t . F or m ore i nf orm at ion about t he
rack mount k it, please refer to your dealer.
System Housing2-1
2.1External and Internal Structure
2.1.1Front Panel
The system front panel is divided into two sections. The left front
panel consists of the diskett e/CD- ROM/ tape dr ive bays, power switch,
LED indicators, and LCD display screen.
The right part contains the hot-swappable SCSI hard disk driv e bays
with 8 drive trays for SCSI dri ves.
One pair of system keys are hung inside the
front panel door. A dditional duplicate keys can
be found at the back of t he system.
7
8
9
10
1
2
3
4
6
5
2-2AcerAltos 21000 System Guide
11
12
13
#ItemDescription
1LCD Display ScreenIndicates boot status as well as any
BIOS check point errors encountered
upon system initialization. Refer to
section 2.1.3 for more information.
23.5-inch Diskette
Drive
3CD-ROM Dr iveAlso a SCSI CD-ROM dr ive comes
45.25-inch Drive BaysTwo empty 5.25-inch dri ve bays all ow
5VentilationExhausts heat built-up inside the
6SCSI HDD BaysEight empty SCSI HDD ba y s a llow
7Power SwitchThe power switch turns the system on.
8System Power LEDLights up (green) when the power is
9System HDD Ac c ess
LED
10RDM Active LEDLights up (yellow) when an error
11SCSI HDD Po wer
Status
12SCSI HDD Bu s yLights up when the HDD is c u rrently
13SCSI HDD FailureLights up (or ange) when the HDD
A 3.5-inch diskette drive comes with
the basic system.
with the basic system.
installat i on of additional devices.
housing.
installat ion of hot-swap SCSI drives.
on. This also denotes that the system
is running on a good supply of AC
power.
Lights up (green) when at least one of
the hard disks is currently accessing.
condition occurs i n t he system.
Light s u p ( g reen) when the HDD is
connected and ready to go.
accessing.
installed on the backplane board is
bad.
System Housing2-3
2.1.2Rear Panel
The rear panel includes the system fan, the connectors for the
keyboard, mouse, VGA moni tor, printer, and serial devices, the slot
openings for expansion boards, and the power supply.
1
2
7
10
3
4
5
6
8
9
11
17
12
13
14
15
16
#
1
PS/2 keyboard portConnects to PS/2 keyboards.
2
Video portConnects to CRT monitors.
3
PS/2 mouse portConnects to the PS/2 mouse.
ItemDescription
18
19
2-4AcerAltos 21000 System Guide
#
4
Parallel portConnects to parallel devices (e.g.,
ItemDescription
printer).
5
USB portsConnects to USB devices.
6
LAN portConnects to the network cable.
7
COM 2 portConnects to serial devices (e.g., serial
mouse).
8
Hot-swap redundant
fan fail LED 2
9
COM 1 portConnects to serial devices (e.g., serial
Lights up (green) when the hot-swap
redundant fan is working properly.
mouse).
10
Hot-swap redundant
fan fail LED 1
11
Hot-swappable
redundant Power
Supply Modules
12
Power supply power
LED
13
Power supply fan fail
LED
14
Power cable
Lights up (green) when the hot-swap
redundant fan is working properly.
Removable and installable even when
the system is operating. See section
2.5.
Lights up (green) when the power
supply is on.
Lights up (Yellow) when one of the
power supply fans is faulty
Connects to the power cable.
connector
15
Fan module fail LEDLights up (Yellow) when one or two
fans are faulty.
16
Fan module
(includes two fans)
The fan module is used in place of the
third power supply m odul e if one is not
available.
*
.
*
The powe r supply has two cooling fans. If both fans fail to operate, the power supply
module will shut do wn. The LED indicators of the power supply module will be turned
off.
If the fans are functioning properly and the power supply fails, the fans will keep
operating.
System Housing2-5
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