add features or enhancements to the product(s) and/or program(s) described in this
manual at any time.
Technical Publications freezes the information in this manual based on the specified
software and hardware releases. Publications writers incorporate such changes into newly
released publication editions. Publications writers will incorporate any modifications
provided to them after the publication release date into the next scheduled release of
the publication.
Aastra Intecom furnishes the application described in this manual under a license
agreement and customers may use or copy information in the manuals only in accordance
with the terms of the agreement.
Contact Information
Address any reader comments to:
ITE-760 User Guide
Aastra Intecom
Customer Information Group Manager, M/S 1N
2811 Internet Boulevard
Frisco, TX 75034-1851
You may also send email to techpubs@aastraintecom.com
What to Expect when Contacting Company
Technical Publications will email responses to customers within seven business days of
the contact. Note that product support is not available through this email address. For
product support, contact the Aastra Intecom Customer Service Center (CSC) at 1-800729-1872. Aastra Intecom may use or distribute review comments and information
without incurring obligation.
Trademarks and Acknowledgements
Product registered trademarks and copyrights of the products included in this publication
include Pointspan®, Centergy®, Centergy Remote®, Centergy Reporting®, and
Centergy 5® as registered trademarks of Aastra Intecom Inc.
Product trademarks and copyrights of the products included in this publication include
Nexspan™, Unified Communication Platform™, Integrated Conference Manager™, and
Movacs™ as trademarks of Aastra Intecom Inc.
This publication identifies all other products or services mentioned herein by the
trademarks, service marks, or product names designated by the companies that market
those products. The companies producing these trademarks and registered trademarks
control ownership of them. Make all inquiries concerning such trademarks directly to
those companies.
Aastra - 2568-004 iii
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Proprietary Information and Contents
Revision History
The following represents the revision history of this publication:
Revision
Number
004 04/05 B. Marsh Rebranded to Aastra. Replaced old
003 08/04 L.Pritchett Removed Analog Option Board
002 01/04 Bev Marsh ITE-760 User Guide
001 06/03 Bev Marsh Procedures for ITE-760 use.
The ITE-760 User Guide describes the phone and its primary functions.
Audience
Any user of the ITE-760 telephone should reference this publication.
Publication Organization
This publication contains the following chapters.
Chapter, Topic Description
Chapter 1, Basic Information Provides basic information for the ITE-760
Chapter 2, Phone Settings Provides procedures for the phone settings
ITE-760 User Guide
Chapter 3, Modes of Operation Provides procedures for modes of operation for
Chapter 4, Features Provides procedures for the features
Chapter 5, Directories and Logs Provides information the phone directories and
Chapter 6, Feature Codes Defines the feature codes
Chapter 7, Telephone Tests Provides procedures for phone tests
Conventions Used In This Publication
This manual uses the following publication conventions to help you identify different
types of information.
Convention Description Example
Angle brackets
< >
Bold text Characters to enter when
Key names
Keys to press
referenced in a procedure
the phone
logs and the System Name/Number directory
Press <Enter> to accept the
default value.
In the example, select the
DTMF group type.
(Italics) Explanatory text within a
(Building Ports)
command sample
Horizontal Ellipses Horizontal line omissions in
...
a command sequence
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About this Publication
Convention Description Example
Vertical Ellipses Vertical line omissions in a
command sequence
Provides supplemental
information.
Provides information to
help you avoid possible
damage to hardware or a
system crash (without data
loss).
Provides information to
ensure that you avoid
danger, death, or permanent
damage to a system.
Action column In a step/action/result table,
contains an instruction.
.
.
.
The prompt may not display
if …
Use case sensitive
commands to keep from
destroying…
DO NOT touch exposed
wires.
Type SPAR.
Result column In a step/action/result table,
References
The following publications provide related information.
Publication Number Title Description
2566-XXX ITE-760 Quick Reference
contains anything important
that the action causes to
happen.
The console displays the
new parameter values.
Abbreviated version of the User
Guide
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Chapter 1
Basic Information
ITE-760 Description
The ITE-760 digital telephone gives you access to all services and features available on
the PointSpan 6880 Series PBXs and additional features that are unique to the phone
itself.
Features
The following are some of the features that the ITE-760 phone offers to a user.
Feature Description
Alphabetic Keypad Allows the user to enter text and search by name in the directories
Interactive Display
ITE-760 User Guide
• Provides an information line and a second line that contains the
softkey menus that can be accessed
• Shows the date and time when the phone is idle
• Shows choices available using the Navigator
5 Softkeys Provide access to a menu of specific functions that change
according to the state of the phone
20 Feature Keys
Navigator Keys Provide access to call handling and phone administrative functions
LED key lamps for
Feature Key status
Private Directory Provides a personal directory of 100 numbers that can be
Incoming Calls Log Provides recorded details of the last 50 incoming calls to the phone
Outgoing Calls Log Provides recorded details of the last 10 numbers dialed from the
Hands-Free
Operation
Speaker Key Allows the conversation to take place over a speaker
Provide access to features, auto dial numbers, etc.
Show the status of the feature, such as:
• Incoming call
• Call waiting
• Call connected or function activated
• Line free or function deactivated
categorized into 4 different lists
phone
Allows the user to place or receive a call without lifting the
handset
Mute Key Turns off the microphone so that the other party cannot hear the
conversation
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Chapter 1, Basic Information
Using the ITE-760
The following are things to remember when using the ITE-760 phone:
• The features on your ITE-760 phone are selected for your specific needs. Some
features described in this guide may not be available to you on your phone. If you
have any questions about the features on your phone, contact your system
administrator.
• On a phone with more than one extension, press the button on the extension that you
want to use before lifting your handset or pressing the speaker button.
• The
• You can initiate a call with the
• You can use your phone to make voice and data calls at the same time.
• When talking on an extension that is shared by others, your phone conversation
• If you hear a fast busy tone when attempting to use a feature, it usually indicates that
The ITE-760
Red key will terminate or abort any process or function.
Speaker key, but you cannot hang up a call
using the Speaker key. The
remains private and cannot be interrupted by anyone else unless the Privacy Release
feature is used.
the feature cannot be used on your phone.
Red key must be used to disconnect a call.
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Expansion Module Accessory
An M710 Button Expansion Module adds 20 feature keys to the phone. Two expansion
modules can be added, providing a total of 60 feature keys.
Recommendations and Safety
Connections
The ITE-760 telephone cannot be connected to the public network. It is designed for the
PointSpan M6880 Series PBX.
Environment
The ITE-760 must be operated at temperatures between 42°F and 113°F. Do not install
the phone in a damp room or near a water source.
"CE" Marking
This marking on the bottom of the phone certifies the conformity of the equipment with
the regulations that apply in accordance with the directive R & TTE 1999/5/EC.
ITE-760 User Guide
Maintenance
The ITE-760 telephone will retain its new appearance if you do not use any solvents or
household cleaning products. Use a cloth dampened in slightly soapy water, and then
wipe with a dry cloth.
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Chapter 1, Basic Information
ITE-760 Connections
ITE-760 Connections
ITE Digital Line
Connector at the
back of the phone
Headset
Connector
Handset
Connector
NOT USED
Expansion Module
Connector
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ITE-760 Diagram
ITE-760 User Guide
ITE-760
Handset
Navigator
Numeric Keypad
Speaker, Hold, and
Mute K e y s
Key Description
*
10/31/02 04:44PM
Redial Dirctry
DEF
1
GHI
4
PQRS
7
ABC
2
5
8
0
R
3
JKL
MNO
6
WXYZ
9
#
Display
Screen
Message
Lamp
Softkeys
Feature
Buttons
Feature
Button LEDs
Microphone
Alphabetic
Keypad
The Navigator
The Navigator allows you to scroll through the different menus that make up a selection.
Navigator Description
The Navigator is made up of four direction keys and one central
key.
Navigator Keys
Key Symbol Description
And
Aastra - 2568-004 5
Used to display a selection or a record in a directory
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Chapter 1, Basic Information
Key Symbol Description
Other Keys
Key Symbol Key Description
And
Used to display additional information about a record or carries
out a setting
Used to confirm a choice, a setting, or a record in a directory
Green Key
• Answers an incoming call if phone is on hook
• Calls a number displayed in a directory or log
• Displays and calls back the last number dialed
Red Key
• Disconnects ringing during an incoming call
• Ends a call
• Cancels a programming setting or ends a
programming sequence
Directory Key
Program Key
• Accesses the Abbreviated Dial feature
• Accesses ring and contrast settings
• Accesses directory and log management
• Accesses programming for numbers and features
Speaker Key
Mute Key
• Enables the speaker mode
• Cuts off the microphone in the handset, headset, or
speaker so that you can talk without the caller
hearing you
"R" Key
• Functions as a Hold key during a call
• Accesses the voice mail system when the phone is
onhook
Alphabetic Keypad
The ITE-760 is equipped with a 31-key alphabetic keypad that is located under the cover
at the bottom of the phone. The keypad allows you to search the directories before
calling a party, initiate calls by name, and enter text for messages.
The alphabetic portion of the keypad is a standard QWERTY keypad with upper case
display as the default. Standard special characters are marked in orange on the keypad,
but are not located in the usual positions. Use the following table as a guide to access
lower case and special characters.
Description Icon Action
Lower Case
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Press the Up Arrow key plus the letter.
Description Icon Action
ITE-760 User Guide
Space
Shift to Access
Special Characters
Confirm an Entry
Delete or
Backspace
Insert a character
Key Lamp Symbols
The following table describes the key lamp symbols used for the LED key lamps.
Key Lamp Description
Or
The key lamp is OFF
The key lamp is blinking
The key lamp is flashing
The key lamp is ON steady
Press the Space key one time for one space between
characters.
Press the Shift key plus the key containing the
special character.
Press once to confirm an entry. (Can be used in
place of the OK key on the Navigator.)
Press once to backspace over one character.
Use these Navigator buttons to place the cursor on
the character where the text is to be inserted, and
enter the new characters.
Message Key Lamp
The Message key lamp is located to the right of the softkeys. The following table
describes the symbols that are used in this guide for the Message key lamp.
Key Lamp Status Description
On There is at least one new message in your voice mailbox
Off There are no new messages in your mailbox
Blink There are no new messages in your mailbox, but there is a new
Aastra - 2568-004 7
call in the Incoming Calls log
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Chapter 1, Basic Information
Key Lamp Status Description
Ring Types
There are three ring types.
Ring Type Description
One-ring pattern Internal Call
Two-ring pattern External Call
Three-ring pattern System Call as in a Callback
System Tones
The following tones are heard on a PointSpan 6880 Series system.
Sound Tone Description
Flash There is a message in your mailbox, and a new call in the
incoming calls log
Low-Pitched Tone
High-Pitched Tone
Medium-Pitched Tone
BuzzBuzz
BuzBuzBuzBuz
1 Beep
2 Beeps
1 Short Ring
Dial Tone You can begin dialing
Outside Dial Tone You have dialed the access code
for an outside call (usually a 9)
Modem Tone You can make a data call
Busy The number that you dialed is
busy
Fast Busy You action is not accepted by the
system
Input Prompt Tone The system is waiting for your
input
Confirmation Tone The system has confirmed your
action
Internal Call Waiting
Tone
You are receiving an internal call
during a phone conversation
External Call Waiting
Short Ring+Beep
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8 Aastra – 2568-004
Tone
You are receiving an external
call during a phone conversation
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Sound Tone Description
Lone Ring+Beep
Long Beep
System Voice Prompts
The following voice prompts can be heard on a PointSpan 6880 Series system.
Voice Prompt Description
"Park number _____"
"Extension _____ is not in service"
ITE-760 User Guide
Waiting Caller Tone You have called an extension that
is busy
Warning Tone Another party is joining (as in a
conference)
You have parked a call. This number must
be dialed to retrieve the call
You have dialed a non-working number
Place a Call
Get Dial Tone
Step Action Result
"Invalid, Invalid"
"Depress CALLBACK to queue call"
"All lines busy, please hold"
1.
Lift the handset
Or
Press
You have dialed incorrectly
All outgoing lines are busy. You may
queue the call and hang up.
All outgoing lines are busy. Your call is
queued automatically and you may stay on
the line.
Extension key lamp ON
SPKR key lamp ON if
Speaker is used
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Chapter 1, Basic Information
Place an Internal Call
• If you have more than one extension on your phone, press the extension key that you
want to use before lifting the handset or pressing the Speaker key.
• If dial tone changes to a fast busy tone and then silence, you have waited too long
before dialing. You must hang up and try again.
Step Action Result
1.
Dial the extension number
Place an External Call
Your system administrator will provide you with dialing codes and calling limitations.
Step Action Result
1.
2.
Dial the outside access
number (usually a 9)
Dial the external number
Dial by Name from the Personal Directory
See Private Directory.
The call is placed
The call is placed
Dial by Name from the System Directory
See System Name/Number Directory.
Dial with Abbreviated Dial
See Abbreviated Dial.
Dial with Auto Dial
See Auto Dial.
Dial with Redial
See Redial and Outgoing Calls Log.
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Dial with the Incoming Calls Log
See Incoming Calls Log.
Answer a Call
Condition:
There is a call ringing in at your extension
Step Action Result
ITE-760 User Guide
End a Call
1.
Lift the handset
The call is answered
Or
Press
Pressing the
Speaker key does not disconnect a call.
Step Action Result
1.
Or
Press
Hang up the handset
The call is disconnected
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Chapter 1, Basic Information
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Chapter 2
Phone Settings
Display Contrast
You can adjust the display contrast to one of 8 levels.
Step Action Result
ITE-760 User Guide
1. Press
2. Press
3. Press
4. Press
5. Press
6. Press
5 Times
Or
Ring Melody and Volume Settings
The following table describes the ring melody and volume settings.
Category Settings Description
Ring Melody 16 Melodies The ring melody for normal calls.
Ring Melody Volume 8 Levels "0" volume setting turns the volume off
Each time a key is pressed, the
contrast changes and the new
contrast level is displayed
The setting is stored
Exits the programming function
entirely.
Privileged Ring
Melody
Privileged Ring
Melody Volume
Aastra - 2568-004 13
16 Melodies A different ring melody for incoming calls
from parties that are stored in the Private
directory. Melody no. 8 is the default.
8 Levels "0" volume setting turns the volume off
entirely.
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Chapter 2, Phone Settings
Choose the Ring Melody and Volume
Step Action Result
1. Press
2. Press
3. Press
4. Press
5. Press
6. Press
4 Times
Or
Or
Each time a key is pressed, the
corresponding melody is played
The display indicates the melody
number
Each time a key is pressed, the
melody is played at the
corresponding volume
The display indicates the melody
volume number
7. Press
8. Press
The setting is confirmed and stored
Exits the Programming function
Choose Privileged Ring Melody and Volume
Step Action Result
1. Press
2. Press
3. Press
4. Press
4 Times
2 Times
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Step Action Result
ITE-760 User Guide
5. Press
6. Press
7. Press
8. Press
9. Press
Listening Volume
Or
Or
Each time a key is pressed, the
corresponding melody is played
The display indicates the melody
number
Each time a key is pressed, the
melody is played at the
corresponding volume
The display indicates the melody
volume number
The setting is confirmed and stored
Exits the Programming function
You can adjust the listening volume during a call according to the mode used (handset,
headset, hands free, or speaker mode). There are 8 volume levels for all modes.
Step Action Result
1. Press
Key Beep Volume
Each time a key is pressed, you hear a beep. The volume of this beep can be adjusted to
8 levels. At the lowest level, the volume is eliminated.
Condition:
Or
While in conversation
The phone is onhook and is idle.
The volume is raised or lowered
accordingly
Aastra - 2568-004 15
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Chapter 2, Phone Settings
Step Action Result
1. Press
Or
A new beep volume each
time a key is pressed
The last volume change made is the
volume that is stored
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