User Guide
CTT10C
TOUCH-SCREEN TERMINAL
For use with MD110 Control Application, including Radio Access Communication
Contents
Page
Introduction ..............................................................3
Description ................................................................4
General information ................................................11
Log in ......................................................................13
Log out or lock screen ..............................................14
User profile selection ................................................15
DA - General ...........................................................22
DA - Answer calls ....................................................23
DA - Make calls .......................................................24
DA - Dynamic page .................................................25
DA - Multiple intrusion ...........................................26
IDA - General / Answer calls / Make calls ................27
IDA - Last number redial .........................................28
IDA - Call forwarding ..............................................29
IDA - Intrusion .......................................................32
IDA - Speed dialler ..................................................33
IDA - Alpha mode ...................................................35
DA and IDA - Hold ................................................37
IDA and IDA - Transfer / Call-back .........................38
DA and IDA - Conference .......................................39
DA and IDA - Quick conference /
Message waiting .......................................................40
DA and IDA - Group facilities .................................41
DA and IDA - Other useful facilities .......................42
Radio access..............................................................43
Radio keys ............................................................43
Radio channel assignment ....................................46
Radio channel selection ........................................49
Individual radio channel volume control ..............52
Monitoring radio channels via the loudspeaker ....53
Selcalls .................................................................54
Selcalls - Channel mode .......................................55
Selcalls - Queue mode ..........................................59
Talk through ........................................................62
Radio telephone interconnection ..........................63
Radio to radio cross connection ...........................67
Indications ...............................................................70
Abbreviations ...........................................................74
Change of cord / Maintenance .................................76
Pre-programmed numbers .......................................77
Table of contents
Introduction
INTRODUCTION
How to use the guide
Example:
The Ericsson Control Applications is a state-of-the-art
business communications system. Its alliance of features and
facilities effectively improves communications for virtually any
kind of organisation.
This user guide will describe how to operate the functions in the
Control Application (including Radio Access Communication),
with the Control Telephone Terminal, CTT10C.
Note: Some of the functions described in this guide are dependent
on system settings controlled by the system administrator.
The CTT10C supports more functions than described in
this user guide, e.g. “Personal number”, “Integrated voice
mail”, “Do not disturb” etc., for a description of such
functions see the user guide for the Dialog 3213 system
telephone.
The description of each feature is divided into two columns.
To the left on the page, symbols are used to describe both what
key(s) are to be pressed and the response of the system.
To the right on the page, the description texts are presented, with
requests to perform an action presented in
bold
typeface.
An incoming IDA call is indicated by a ringing signal.
Simultaneously, the incoming call status and call identification
is indicated in the concerned line key. As long as there is a free
line key, all incoming IDA calls are indicated on the panel.
Note: Line 3 is reserved for outgoing traffic only.
Press the relevant line key to answer the call, that is in
the incoming call state
The key status changes to “Active call”.
3
Description
DESCRIPTION OF THE TERMINAL
1
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The Touch-screen Terminal
The 77-key touch-screen panel is designed especially for use in control
rooms. A touch sensitive overlay registers the key actions from the operator,
while the screen displays the results of these actions using special status
symbols.
13
1. Loudspeaker
The terminal can be equipped with an external loudspeaker. This external
loudspeaker will then replace the built-in loudspeaker in the panel. For speaker
configuration, contact your system administrator.
4
Description
2. Direct Access keys
See section “Direct access calls (DA)”.
3. Radio Access keys
See section “Radio access keys”.
4. Function keys
See section “Function keys”.
5. Dynamic field keys
See section “Dynamic field keys”.
6. Microphone
The terminal can be equipped with an external microphone for use towards,
radio, monitored lines, for handsfree operation and intercom.
7. ID field key
See chapter “General information”.
8. Call-back key
See section “Call-back key”.
9. Message waiting key (MSG)
See section “Message waiting key (MSG)”.
10. Buzzer/Loudspeaker
11. IDA line keys
See section “IDA line keys”.
12. Control Module (option)
The control module consists of physical keys for volume control, and a
keypad for dialling both complete and abbreviated numbers.
13. Free on 2nd key
See section “Free on 2nd key”.
14. Radio function keys
See section “Radio function keys”.
5
Description
DIRECT ACCESS KEYS
ABCD
RADIO ACCESS KEYS
FUNCTION KEYS
Direct Access (DA) keys
The DA keys are used to make an outgoing call (without
manually dialling any number), to answer a DA call or in
combination with a function key to perform specific functions
(e.g. transfer of calls). The DA keys provide fast access to a
large number of pre-programmed parties. The incoming as well
as outgoing connections are established at the touch of a key.
The DA keys are organised in a number of pages that allows you
to have many pre-selected parties.
Radio access (RA) keys provide fast access to up to thirty radio
channels. It is possible to activate monitoring as well as transmission paths to the pre-defined radio channels. The RA keys
are organised in five pages. See section “Radio keys”.
These keys are used to activate control functions such as
hold, DTMF, Auto transfer, transfer, monitor, conference,
broadcast, handsfree, transfer map, divert, logout/lock and
redial etc. Further there are keys to activate the pop-up keypad
(on the panel), macro keys and the speed dialler. Functions that
are not available at a position will be removed or dimmed.
Hold
To park an active call. The call is not disconnected, but can be
taken and activated by pressing the parked line key again.
Transfer
To transfer an answered incoming or an outgoing call from this
position to another position.
Diversion
To activate or deactivate the function of different diversion
types of IDA calls to other (pre-programmed) terminals or
extensions.
Conference
To select a call to be included into a conference, or to “mark” a
monitored line for monitor conference.
6
Description
DTMF
RAD
TO
SPKR
TEL
TO
SPKR
DTMF (post digit dialling)
To dial digits on a connection already established. This is used
when calling interactive Tele services, e.g. telephone banks.
Logout / Lock
To log out from or lock the position. At log out all active calls
on the position are disconnected.
Keypad
For dialling, you can either use the keypad on the control
module (optional) or the pop-up keypad (keypad window) on
the panel. To activate the pop-up keypad, press the KEYPAD
function key.
Speed dialler
To select the speed dialler.
Radio to Speaker
To connect the radio voice channel to the speaker.
Microphone to use is selected in the set-up menu.
Telephony to Speaker
To connect the telephony voice channel to the speaker.
Microphone to use is selected in the set-up menu.
ID field key
Setting volume, brightness and alert tones. This key is also used
to display the date/time and the position´s own directory
number.
MUTE
MIC
TEL
Overflow
Appears only when the dynamic area is filled up.
Press this field to remove the overflow warning.
Mute Microphone
To mute the telephony microphone.
Redial
To redial the telephone number that was last dialled from the
position (external or internal number).
7
Description
Pagination
To switch between the nine pages, dynamic page and speaker
page.
Dynamic Page
To enter dynamic page. Appears only when the dynamic field is
filled up.
Dynamic Page
Shows an overview of all the active and incoming DA calls
appearing on all pages. Calls can be handled from this page in
the same way as calls appearing on normal DA pages.
Reorganise Fields
To reorganise the keys in the dynamic page.
Select Ring Tone
To individually program ring tone attributes (ring type and
buzzer type) to DA and IDA keys.
DYNAMIC FIELD KEYS
CALL-BACK KEY
8
The dynamic field is used to display keys in action on
background pages, not currently displayed. A call displayed on
a key in the dynamic field can be handled in the same way as a
DA key and can be operated directly from here.
Request call-back
To request an automatic call-back.
MESSAGE WAITING KEY (MSG)
Message waiting key
A call to a pre-programmed number, e.g. operator, voice mail,
is automatically initiated.
IDA LINE KEYS
Indirect Access line keys
There are three line keys that are used for incoming and
outgoing indirect (manually dialled) calls. The actual key shows
the dialled number or the called / calling party's alphanumeric
identity. The keys are also used to take a call off hold, if the call
appearing on this key has previously been put on hold, also
referred to as Indirect Access keys.
Note: Line 3 is for outgoing calls only.
FREE ON 2ND KEY
Description
INS KEY
INS
RADIO FUNCTION KEYS
Free on 2nd line key
You can receive another call, if this function is activated.
INS key
Used to insert a new entry in the speed dialler or transfer map.
Radio function keys are used to activate radio functions like
adjust Rx volume, selcall, radio to speaker, PTT, talk through
and forced release. In addition, there is a radio function menu
key which gives access to extra function keys..
See section “Radio keys”.
9
Description
THE CONTROL MODULE
(Optional)
The control module consists of physical keys for volume
control, and a keypad for dialling both complete and
abbreviated numbers.
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General information
TONES AND SIGNALS
FUNCTION CODES
DISPLAY INDICATIONS
CALL HANDLING
Illegal operation
May vary from market to market. Check local instructions.
May vary from market to market. Check local instructions.
For relevant display indications concerning each
function and line state, see chapter “Indications”.
The system administrator may determine how new calls are
to be handled when arriving (incoming call) or placed
(outgoing call) at the terminal. It is possible to choose between
a number of options, which are set on a per-system basis:
- New call will automatically be connected to the free handset
- Existing call will automatically be disconnected
- Existing call will automatically be put on hold (both
DA and IDA)
- Not allowed, user must disconnect or put the existing call on
hold
When a wrong procedure is performed, or when a function is
unavailable, or when a system limit (e.g. maximum number of
parties in a conference) is reached, “the Illegal operation” icon
will appear on the key.
A-NUMBER
A-number Display
The calling/called party’s numeric identity is displayed on
the DA or IDA key, representing the call. If the alphanumeric
identity is available, it is displayed instead. If the alphanumeric
identity string received from the switch is too long, the first
characters in the string are truncated.
CONFIGURATION/RECONFIGURATION OF PAGES
This is performed at the system supervisor’s terminal. The
speed dialler however, can be programmed individually by each
operator or by using the phone directory program (PHD).
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General information
SETTING VOLUME, BRIGHTNESS AND ALERT TONES
This key is also used to display the date/time and the position´s
own directory number. The active profile (i.e. personal number
setting) is also displayed if activated.
Press once on the ID field
You can select between 8 different buzzer alerting tones, thereby
making it possible to distinguish the ringing on your terminal
from other control terminals positioned in the same room. In
addition, this window will be used for display and adjustment
of volume levels in parallel with the control module.
Press twice on the ID field
Another window provides colour palette and different audio
set-ups.
12
Log in
LOG IN
Any user can log into any terminal of a similar type by
entering a user id consisting of up to 5 digits. The user id is
identical to the user´s own directory number.
If password access control is initiated for the system, the user id
must be followed by a corresponding password (up to 5 digits).
or Press OK or # when you have entered the digits for
your user id/password
If you have given the wrong password, the panel will display the
text INVALID USERID/PASSWORD!
If the user is logged in at another position, the panel will display
the text ALREADY LOGGED IN!
The Clear key will erase the entered digits and allows you to
start with the first digits again.
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Log out or lock screen
LOG OUT OR LOCK SCREEN
Logging out will clear all calls from the position. The diversion
function key will be automatically activated when logging out.
To be able to log in at another position, you have to log out of
the present. To save changes in your user profile, log out.
Press LOGOUT OR LOCK
If you want to log out:
Press LOGOUT
If you want to cancel:
Press CANCEL
If you want to lock the screen:
14
Press LOCK
When locking the screen, no calls are cleared. However, all
audio will be disabled.
If no password access control is initiated for the system:
Press UNLOCK to enable the terminal
If password access control is enabled, enter your password to
unlock the terminal.
User profile selection
USER PROFILE
or
RING TONE SELECTION
and
/or
and
/or
LINE
1
ABCD
The user profile consists of programmed macros, ringing,
tone settings, programmed function keys and speed dialler data
etc. When the terminals are connected to a local network, you
will automatically receive your profile at log in.
If the network is not connected (or inaccessible), you must
choose between “Previous user” and “Default user profile”
when logging in. If you choose default, you can still use the last
user´s speed dialler.
To select Ringing Type:
Press RING TONE SELECT
The ring tone selection pool the DA page 1 and one IDA line
key is shown. The attributes for the keys already programmed
are displayed on the respective keys. On the left side is the
ringing type and on the right side, the buzzer type.
Ringing tone 1 and buzzer type 1 are default and highlighted.
The current selected mode for “Ring after” and “Mute” keys are
shown, but not highlighted.
Press the selected DA/IDA keys to be programmed
Selected keys are highlighted.
Press the ringing types and/or buzzer type that you want
Press OK
Press SAVE AND EXIT to save the selections and
leave the menu
or
Start selecting new DA/IDA keys to be programmed
To deselect programming:
Press the key once more and the key returns to normal
state
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User profile selection
Buzzer type
Ringing type
You can select between nine different buzzer types.
Press DEFAULT 0 to select the default buzzer type
The key is not programmed and the buzzer type in the buzzer/
volume set-up menu will be used.
Press BUZZER TYPE 1-8 to select another buzzer type
The same types as in the buzzer/volume set-up.
Note: The type programmed in ring tone selection menu will
override any selection made in the volume/buzzer set-up.
You can select between seven different ringing types:
Press DEFAULT 0 to select the default ringing signal
The key is not programmed and the ringing type from the
switch will be used.
Press NORMAL 1 to select a normal ringing signal
Gives a periodic ringing signal.
Press SINGLE 2 to select a single ringing signal
Gives one ringing signal.
Press NORMAL DELAY 3 to select a normal delayed
ringing signal
Gives a delayed periodic ringing signal.
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Press SINGLE DELAY 4 to select a single delayed ringing
signal
Gives one delayed ringing signal.
Press ALARM 5 to select an alarm ringing signal
Gives continuous ringing.
Note: Ring after answer and mute on/off has no effect on keys
selected for alarm.
Press OFF 6 to switch off the ringing signal
Gives no ringing signal.
Ring after answer or terminate
User profile selection
Mute ringing
Cancel
or
or
Press to toggle between RING AFTER ANSWER and RING
AFTER TERMINATE
The first one means that the ring tone buzzer will be restarted
(for a new call) when all other calls are answered. The second
one means that the ring tone buzzer will be restarted (for a new
call) when all other calls are terminated.
Press to toggle between MUTE ON and MUTE OFF
Mute on only works with ring after answer and implies one
muted ringing signal on incoming calls during speech. Mute off
gives no muted ringing during active call.
Note: The programming of ring after and mute reflects all keys
done on terminal bases (reflects all keys).
Press CANCEL to terminate and retain the old data
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User profile selection
Options
Press RING TONE SELECT
Example:
ABCD
Press the DA key to be programmed
Press OPTION until the wanted value is shown
Check technical documentation or contact system
administrator for correct values.
Press OK
To deselect programming:
Press the key once more and the key returns to normal
state
If you want to show called info:
Select option 1
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BACKGROUND COLOUR SELECTION AND OPTIONS
The selection of different colour backgrounds can be made
for each DA key, either never, always or during incoming
ringing. This to visualise more or less important calls. To show
a special “incoming but not answered” status for a DA key is
also a User Profile facility. The user can enable this per key.
Select background colour
Press RING TONE SELECT
User profile selection
ABCD
DE-
FAULT
COLOUR
Press the DA key to be programmed
Press until the wanted colour is shown
Press OK
Press SAVE AND EXIT to save the selections and leave the
menu
or
Start selecting new DA keys to be programmed
To deselect programming:
Press the key once more and the key returns to normal
state
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User profile selection
COLOUR PALETTE SELECTION
To select Colour Palette:
Press the ID FIELD key twice (rapidly)
Press SETUP
Press COLOR SELECT
The display shows:
or
SET MUTE LEVEL
or
SETUP
SET MUTE LEVEL
SET RADIO SIDETONE
LEVEL
SETUP OF MICROPHONES
SETUP OF SPEAKERS
BUZZER IN LEFT
SPEAKER
NORMAL HEADSET
ALARMS STATUS EXIT
OK
CANCEL
COLOR1COLOR2COLOR3COLOR4COLOR5COLOR6COLOR7COLOR
Screen
save
on
8
Press OK if you want the new palette, or press
CANCEL if you want your old palette
Set mute level when own/others PTT is in use
Choose the level you want by pressing the chosen frame
Press OK or CANCEL again
20
User profile selection
Select speakers to use for radio to speaker and telephony to speaker
SETUP OF SPEAKERS
or
VOLUME/BUZZER SET-UP
or
VOLUME / BUZZER SETUP
TELEPHONE
RADIO
BUZZER (T)
BUZZER (R)
IRR
Choose the number you want for radio to speaker and
telephony to speaker by pressing the frame repeatedly
Press OK or CANCEL to leave the set-up
Key indication in the upper right corner of the main page
(showing extension number and time).
Press the ID FIELD key or VOLUME SELECT
Press EXIT to return to the main page
BUZZER
TYPE
1
BUZZER
TYPE
1
LIGHT
If Control Module:
Visual indicators of loudspeaker /
handset volume. To adjust volume,
select item and use volume
up/down keys on control module.
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DA - General
DIRECT ACCESS CALLS (DA)
Is used for initiating outgoing calls and answering incoming
calls that are directed to the key or to the group represented by
the DA key.
Multiple representation One DA key may be represented at a number of positions.
Each user may initiate or receive a call on this line. When one
user initiates or receives a call, the other positions where the key
is represented will get the indication “Line in use on other
position” on that key. If these other users wish to join in this
call, they may do so by activating the key (provided the call has
not been made private and multiple intrusion is not barred for
this key).
Select DA page You can select one of nine pages with DA keys.
Press PAGE
The page select window is now opened.
Select the page number you want
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PAGE
5
The page key will indicate the number of the active page.
Press the same page key again to close the page select
window
DA - Answer calls
ANSWER DA CALLS An incoming call is indicated by a ringing signal.
Simultaneously, incoming call status is given on the DA key.
Incoming call to DA key on a visible DA page
Press the key with the incoming call to answer it
The key status changes to “Active call” and the ringing signal
ceases.
Incoming call to DA key on a hidden DA page
The incoming call is indicated in the dynamic field, if there
are free keys in the field.
Press the key with the incoming call to answer it
The key status changes to “Active call” and the ringing signal
ceases.
When the dynamic field is full
When the dynamic area is full and there are more incoming
calls on “hidden” pages, two new keys will pop up: “Overflow
close” and “Go to DYN”.
If you press “Overflow close”, the “Overflow close” and “Go to
DYN” will be closed.
If you press “Go to DYN” you will enter the dynamic page,
see section “Dynamic page”.
23
DA - Make calls
MAKE DA CALLS
ABCD
Press the DA line key that is programmed with the
required destination
The key status changes to “Outgoing call”. The ringing tone or
busy signal is received.
When the call is answered, the key status changes to
“Active call”.
Incomplete numbers On DA line keys it is possible to program incomplete
numbers. In this way it will be possible to reach all persons in a
company without having to program a separate DA key for each
person, providing the company has Direct In-Dialling possibilities.
The incomplete number is “dialled”.
The key status changes to “Outgoing call”.
Complete the number by using either the key pad on the
control module or on the popup key pad
24
DA - Dynamic page
DYNAMIC PAGE The dynamic page provides an overview on one single page
of all active and incoming DA calls from all DA pages. All
functions are identical to those on an ordinary page.
Activate
Press PAGE
The pagination “menu” will popup.
Press PAGE DYN
The Dynamic page will popup, and all calls from all DA pages
are displayed, both incoming (waiting) and active calls.
Note: The calls in the waiting calls field are sequentially ordered
in a queue, and presented vertically.
Deactivate
Press PAGE to return to previous page
This will take you back to the last active DA page prior to
entering the dynamic page.
Reorganise the dynamic page
It is possible to move the currently answered calls from the
waiting calls field to the active calls field with the touch of a key.
Press REORG FIELDS
Calls will be reorganised according to status.
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DA - Multiple intrusion
MULTIPLE INTRUSION Multiple intrusion can normally be made on all keys that show
“In use”. Multiple intrusion cannot be made on private calls.
Note: Depending on system programming, multiple intrusion can
be barred for a key.
Select alternative 1 or 2
Alternative 1
Press the DA key in use
ABCD
DIVERT
The call will be in conference with the operator.
Alternative 2
Press CONFER
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ABCD
DIVERT
Press the DA key in use
The call will be in conference with the operator.
IDA - General / Answer calls / Make calls
INDIRECT ACCESS CALLS (IDA)
Indirect Access is used for incoming calls to the position’s
own directory number and for making outgoing indirect
(manually dialled) calls.
ANSWER IDA CALLS An incoming IDA call is simultaneously indicated by a
ringing signal, incoming call status in the concerned line key and if
available caller identification in the same key. As long as there is a
free line key, all incoming IDA calls are indicated on the panel.
Note: Line 3 is reserved for outgoing traffic.
Press the relevant line key to answer the call that is in the
incoming call state
12345
The key status changes to “Active call”.
MAKE IDA CALLS When making an IDA call, a particular line can be selected
manually, or an idle line will be automatically selected when the
desired number is dialled. A third possibility is last number
redial. See also chapter “IDA - Speed dialler”.
Automatic line selection
12345
Manual line selection
Dial the desired number
An idle IDA line key is automatically selected.
The digits are shown, first in the number window, then in the
line key. If the switch recognises the complete number from its
directory “database”, the digits in the key will be substituted by
the called party's identity (if available).
Press the line key for the desired line
The rest of the procedure is exactly the same as when a line is
automatically selected.
27
IDA - Last number redial
LAST NUMBER REDIAL
Redial last number The last number dialled, either internal or external, is stored
by the system and may be redialled as follows.
Press REDIAL
12345
Redial last external number
12345
If an idle line is available, the number is automatically dialled
and will be shown on the key.
Press
The last external number will be redialled.
28
IDA - Call forwarding
DIVERSION If you do not want to be disturbed or will be out of the office
you can have all your calls diverted to a pre-programmed
answering position. You can still make calls as usual. Diversion
can be direct, on no answer, on busy or to another information
service facility.
Note: Diversion can also be ordered and cancelled from the
answering position, use the same procedure as in section
“Internal follow-me”.
Direct diversion from your own extension
All incoming IDA calls will be diverted immediately to a
pre-programmed number.
Press DIVERT to order
The diversion key lights up.
Press DIVERT again to cancel
The diversion key returns to normal.
Note: This cancelling procedure can be used for all types of
diversion except busy and no answer.
Diversion when there is no answer
Incoming IDA calls will be diverted when your telephone is
unattended.
2
11
#
*
Press to order
Press to cancel
Diversion when caller receives a busy tone
The new incoming IDA calls will be diverted to the preprogrammed number when your telephone is busy, i.e. when
both incoming IDA lines are busy.
Press to order
Press to cancel
29
IDA - Call forwarding
Diversion to another information service facility
Diversion can for instance be executed to a paging service.
Press to order
Press to cancel
Diversion with absence information
To be used during absence to inform callers about the reason
and time or date of your return. Incoming IDA calls will be
diverted to the operator/tape recorder who gives a message
when your telephone is unattended.
Example: Back on September 15th (=0915).
Press to order
Enter the absence code
Note: The absence codes consist of one digit which depends on the
system connected to the exchange. Contact your system
administrator regarding your available absence codes.
30
*
0 59 1
Press and enter the date or time of your return
Note: If no return time or date is needed, this step can be excluded.
Press
The display shows the reason, and if entered, time or date of
return.
Press to cancel
The programmed information is erased.
IDA - Call forwarding
INTERNAL FOLLOW-ME Incoming IDA calls will be diverted to an extension of your
choice (within the private network). You can still make calls as
usual.
Order from your own extension
Press, dial answering position number and press
All calls will be re-routed to the selected “number”.
Cancel from your own extension
Press to cancel
Redirect from answering position
Press
Dial your own extension number and press
Dial the diversion position number and press
Calls are diverted to the answering position.
Note: Internal follow-me must be ordered from your own
extension before you can redirect from answering position.
Cancel from answering position
Press
Dial your own extension number and press
31
IDA - Call forwarding / Intrusion
EXTERNAL FOLLOW-ME
Order
If external follow-me is allowed you can have all calls to your
extension diverted to an external number of your choice.
You can still make calls as usual. External follow-me must be
cancelled from your own extension.
2
2
*
#
Press, dial the digit or digits to get an external line, dial
the external number and press
Cancel
Press
BYPASS DIVERSION If bypass diversion is allowed from your extension, you can
bypass an activated diversion/follow-me on a specific extension.
Press, dial the extension number, press and wait for answer
INTRUSION When making an outgoing call to a busy party, it is possible
to initiate intrusion on the established call by pressing the
intrusion key. The intruding party must have a higher intrusion
class than the parties being intruded. By a second press on the
intrusion key, the third party will be forced released. The system
administrator sets these options.
ABCD
BUSY
The indication for an outgoing call to a busy party.
Press INTRUSION
A conference is established.
Forced release
32
The intruding party shows the indication “Conference Leader”.
Press INTRUSION again to release the other party
The other party is released.
Press CLOSE to return to normal activity
IDA - Speed dialler
SPEED DIALLER It is possible to program the speed dialler with any number
you wish to store for quick access. The speed dialler can be
programmed either manually or by using an external
application. Up to 25 complete numbers can be programmed
per page, with a maximum capacity of 100 pages. These pages
are displayed in a 5 x 5 key matrix. Some of the pages can be
disabled for reprogramming if desired. Each number can
consist of 20 digits and can also have an 18-digit alphanumeric
ID including spaces. Programming a speed dialler key to
represent a specific page number can use multiple levels of
selection. Page 1 can for instance be used to program keys that,
when pressed, take you to a new page of keys. In this way
different instances can be grouped on specific pages according
to your needs. You can also program the key, which displays the
page number with an identifying text, see also chapter “Alpha
mode”.
Edit speed dialler
Press SPEED DIALER to open up the speed dialler
database (edit mode)
You will automatically enter page 1 “index page”.
Press EDIT KEY and the relevant key you wish to program
The edit screen is displayed:
33
IDA - Speed dialler
Press EDIT NAME to edit/change the name of the key
Press EDIT NUMBER to edit/change the number
If the number is beginning with the letter “P” this means that
the key will be used to select a page of the speed dialler.
Press SAVE AND EXIT to exit and save the changes
or
Press QUIT NO UPDATE to exit without saving the changes
Note: It is possible to define, per user, to enter alpha mode when
To leave edit mode
Press PAGE MODE to go to another function
Make a call via the speed dialler
This will generate a call via the IDA side.
Press SPEED DIALER to enter the speed dialler database
entering the speed dialler. See section “IDA - Alpha mode”.
Go to the relevant page where the number is stored by scrolling
with the arrows or by using a pre-programmed page finder,
i.e. index page used to store other pages.
223344
223344
Press the key representing the number you want to dial
A free IDA line will automatically be selected, if it is not
selected before you enter the speed dialler. The speed dialler
closes automatically when a number is dialled, if this feature is
programmed in the user profile data.
Close the speed dialler To exit when automatic closing is set to “Off ” in the user
profile data.
Press SPEED DIALER again
34
IDA - Alpha mode
ALPHA MODE In alpha mode you can search for directory numbers.
Alpha mode can be accessed via the speed dialler.
Press SPEED DIALER
Press ALPHA MODE to enter
Alpha search The alpha search mode allows the user to access the
directory number by entering the name or as much of the name
as is required to conduct the search. The alpha search mode may
also be accessed directly while activating the speed dialler
function key. This is set per user in the profile data
EDIT
Enter the search string by using the keyboard
or
Press the arrow keys to scroll up or down the list
To edit an entry:
Press EDIT
35
IDA - Alpha mode
To insert a new entry:
INS
Press INS
To dial a number:
DIAL
Press DIAL
To exit:
Press EXIT
To exit to speed dialler:
Press PAGE MODE
Alpha look up By programming a key without any number, a press on that
key will automatically enter the alpha mode and search the
entry closest to the search string defined on the key, e.g.
defining a key with only an “A”, will look up the first entry
beginning with an “A”.
It is good practice to have a “directory” page, where each key
represents a single letter.
36
DA and IDA - Hold
HOLD Both DA and IDA calls may be put on hold manually.
IDA calls can also be put on automatic hold.
A call on hold can be retrieved by other positions by pressing
the key representing the held party.
Manual hold
Press HOLD
Press the DA key or IDA key
ABCD
Automatic hold of IDA call
ABCD
or
ABCD
The key will indicate hold status.
The existing call will automatically be put on hold, and the call
will be reconnected.
Make or answer a new call
or
Retrieve a parked call
Note: The call on hold may be released from the other end of the
line. In this case the display returns to idle status when the
call is released.
37
IDA and IDA - Transfer / Call-back
TRANSFER Answered DA and IDA calls may be transferred to another
party by means of the transfer facility. A call can be transferred
before or after the other party has answered.
ABCD
ABCD
Press DA key of the party to which the transfer will take place
or
Dial the number to the party to which the transfer will
take place (IDA)
The call to be transferred will automatically be put on hold, or
you must put the call on hold manually.
Press TRANSFER
If more than one call is on hold, the transfer key will be
highlighted, and you have to select which call to transfer.
CALL-BACK If a called extension is busy or does not answer, you can
request a call-back.
38
Press Call-back to request call-back
You are called back (recall ringing signal) when the ongoing
call is finished or the next time a new call is finished. You
have to answer within eight seconds, otherwise the call-back
service is cancelled.
DA and IDA - Conference
CONFERENCE It is possible to set up to 8 lines/call in a conference. IDA
and DA calls can be combined.
To set up a conference
ABCD
ABCD
ABCD
ABCD
DIVERT
To leave a conference
ABCD
DIVERT
or
ABCD
DIVERT
Make an outgoing call (IDA or DA)
or
Answer an incoming call
Put the call on hold
Make a new outgoing call (IDA or DA)
Press CONFER
Press the key to receive the call on hold
The new call is automatically included in the conference.
Press the relevant DA or IDA key
To join a conference (DA)
ABCD
DIVERT
ABCD
DIVERT
Press the relevant DA key showing “Conference
available”
The keys of the parties involved in the conference indicate
“Conference member”.
39
DA and IDA - Quick conference / Message waiting
QUICK CONFERENCE
This is an easier way to add new members to a conference.
IDA and DA calls can be added without putting them at hold
first. The set-up (i.e. ringing etc.) of the new call, will be heard
simultaneously with the existing call/conference.
To set up a conference
A call is established in the handset.
Press CONFER
The confer key will be highlighted.
Make a or answer a new call (IDA or DA)
The new call is automatically included in the conference.
To add new members
MESSAGE WAITING
40
MSG
WAIT..
Repeat the procedure by pressing CONFER
Press the relevant DA or IDA key
Unanswered calls can be included in the conference by pressing
the confer key before answering.
Note: The system administrator enables/disables this function.
A lit Message Waiting key indicates a waiting message.
Press MSG WAIT to answer a waiting message
An outgoing call to a pre-programmed number, e.g. operator,
voice mail, is initiated.
DA and IDA - Group facilities
GROUP HUNTING The system administrator can give a group of positions a
common directory number. In this way, calls to the group will
be indicated at any free extension within the group
Group hunting calls are answered as normal calls.
To temporarily leave a group
Press, dial your own extension number and press
To re-enter a group
Press to re-enter a group
CALL PICKUP GROUP If you are a member of call pickup group, you can answer
calls to other members of the group from your own phone.
One pickup group can also serve as an alternative group for
another pickup group. You are only able to answer calls to the
alternative group provided there are no calls to your own group.
8
#
*
Press to pick up a group call
COMMON BELL GROUP Calls to a common bell are signalled on a common bell.
As long as there is a call in the queue, it will be announced by
the ringing signal.
8
#
*
Press to pick up a common bell call
41
DA and IDA - Other useful facilities
DIALLING DURING A CONNECTED CALL - DTMF
When calling interactive Tele services, e.g. telephone banks,
you need to use Dual Tone Multi-Frequency (DTMF) signals.
If your exchange is not already programmed to automatically
convert your entered digits into DTMF signals, you need to
activate the function during the call. It must be an analogue
internal or external call.
Activate
Deactivate
DTMF
DTMF
Press DTMF to activate the tone sender
Dial required digits
Press DTMF again
42
Radio keys
RADIO ACCESS
RADIO ACCESS KEYS The radio access (RA) keys are used to select a radio channel
for monitoring or for transmission. The radio access keys are
normally assigned to a radio channel, see section “Radio
channel assignment”.
UHF 100
RADIO FUNCTION KEYS For initiation of special functions. Functions that are not
RAD PG
1
GO TO
QUEUE
3
ADJUST
RX
VOL
SEL
CALL
DISCONN
ALL
Radio access (RA) keys
The left field is used for selecting the traffic functions available
on the radio key and for displaying traffic indications as well as
the channel volume control settings.
The right field is used for displaying the name of the radio
channel, selcall indications and any system status messages.
Note: These keys are also known as radio channel selection keys.
available at a position will have a "dimmed" text or color
indication.
Select radio page
If there is “Squelch break” indication or “Transmission”
indication on a radio channel (on the currently hidden radio
page) it is shown on the lower part of this key. If there is an
incoming unanswered “Selcall” indication on a radio channel
(on the currently hidden radio page) it is shown on the upper
part of this key. See section “Radio pages”.
Go to radio page
To open the radio queue window. The number of calls waiting
in the queue is displayed on the key.
Adjust radio receiver (Rx) volume
To adjust the volume on each monitored radio channel
individually.
Selective radio call (Selcall)
To initiate individual or group call.
Disconnect all
To clear all active selcalls.
43
Radio keys
RADIO
TO
SPKR
Radio to speaker
To route audio from the monitored radio channels to the
loudspeaker.
PTT
Press-to-talk (PTT)
To activate outgoing traffic on the radio channels. In addition,
outgoing radio calls may be activated by the PTT handset
or the optional PTT footswitch (whatever is available).
RADIO FUNCTION MENU KEYS
RADIO
FUNC
MENU
Radio function menu
Displays extra function keys. The following function keys are
represented under this menu :
SETUP
CROSS
CONCT
Setup radio to radio cross connection
To set up a radio to radio cross connection. See section “Radio
to radio cross connection”.
ASSIGN
RADIO
CHNL
Radio channel assignment
To assign a radio key to a new radio channel. See section “Radio
channel assignment”.
TALK
THRU
Talk through mode
To enable or disable talk through mode on a radio channel.
See section “Talk through”.
FORCE
RELEAS
RT-CON
Radio telephone forced release
To force release on an ongoing radio telephone interconnection.
See section “Radio telephone interconnection”.
QUIT
RADIO
MENU
Exit radio function menu
To exit the radio function menu.
44
Radio keys
RADIO PAGES The 30 available radio keys are divided into five radio pages
with six radio keys on each page. You can choose between the
five radio pages.
RAD PG
1
Press RAD PG to select another radio page
The other radio page is shown.
Page 1 Page2 Page 3 Page4 Page5
UHF 1
UHF 2
UHF 3
UHF 4
UHF 5
UHF 6
UHF 7
UHF 8
UHF 9
UHF 10
UHF 11
UHF 12
UHF 13
UHF 14
UHF 15
UHF 16
UHF 17
UHF 18
UHF 19
UHF 20
UHF 21
UHF 22
UHF 23
UHF 24
UHF 25
UHF 26
UHF 27
UHF 28
UHF 29
UHF 30
45
Radio channel assignment
RADIO CHANNEL ASSIGNMENT
Radio channel assignment is the process of defining the radio
channels (from the available predefined radio channels) to be
displayed at your position. It is possible to assign up to twelve
radio channels for simultaneous presentation. The assignment
of radio channels normally takes place from the management
system, but the MD110 Control Application provides a
function allowing you as an operator to configure or reconfigure
one or more of the radio keys at any time.
ASSIGNING A RADIO CHANNEL TO A RADIO ACCESS KEY
Assigning a predefined radio channel to a radio access key
(radio channel selection key).
The radio channel selection key to be assigned (or reassigned)
must first be deselected, see section “Radio channel selection”.
You may change the radio page at any time during the
assignment, see section “Radio keys”.
ASSIGN
RADIO
CHNL
Press the ASSIGN RADIO CHNL key to open up the radio
channel assignment dialogue window
The ASSIGN RADIO CHNL key is "dimmed" if all twelve
radio channel selection keys are assigned and selected for
monitoring/transmission.
46
UHF100
Note: If the ASSIGN RADIO CHNL key is not shown, press the
RADIO FUNC MENU key.
Select a predefined radio channel
By pressing the key again you will deselect this radio channel.
Press the radio channel selection key to which you want
to assign the radio channel
By pressing the key again you will deselect this radio channel
selection key.
Radio channel assignment
OK
UHF 100
CANCEL
Press the OK key in the radio channel assignment
dialogue window when you have made your selection
If the assignment operation was successful, the ID of the radio
channel will be shown on the radio channel selection key.
To cancel the assignment procedure:
Press the CANCEL key in the radio channel assignment
dialogue window at any time
Notes:
- Normal operation of the radio channel selection key (for
selection purposes) cannot be resumed before the radio
channel assignment dialogue window is closed.
If the dialogue window is not closed by the operator, a
timeout function will close it approximately 30 seconds
after the last key is pressed.
- Only one radio channel can be assigned at a time.
- You may choose any order for selecting the radio
channel selection key and the radio channel. Once
assigned, a radio channel selection key cannot be
de-assigned, this is only possible from the management
system.
47
Radio channel assignment
DEFINE A NEW RADIO CHANNEL
To define a new radio channel to a radio channel selection key:
ASSIGN
RADIO
CHNL
Press the ASSIGN RADIO CHNL key to open up the radio
channel assignment dialogue window
The ASSIGN RADIO CHNL key is "dimmed" if all twelve
radio channel selection keys are assigned and selected for
monitoring/transmission.
EDIT
KEY
EDIT
NAME
Press the EDIT KEY on the channel selection page
Press the radio channel selection key on which you want
to programme the new radio channel
Press the EDIT NAME key to enter ID of the new radio channel
Note that only six characters will be shown on the radio channel
selection key when you assign a new radio channel to it.
Multiple levels of selection can be used by programming a key
to select a page number. Beginning the number with the letter
"P" means that the key will be used to select a page of the radio
map. The letter “C” is for future use.
48
SAVE
AND
EXIT
CANCEL
QUIT
NO
UPDATE
Note: Always start with a letter.
Press the SAVE AND EXIT key to exit the edit mode and
save the changes
Continue to assign the recently programmed channel to a radio
channel selection key according to the normal sequence, see
section “Assigning a radio channel to a radio access key”.
or
Press the CANCEL key to exit programming mode
To cancel the procedure without saving:
Press the QUIT NO UPDATE key to avoid saving a
programmed sequence
SELECT FOR MONITORING
The radio access keys must be assigned to a radio channel, see
section “Radio channel assignment”.
You can also monitor radio channels via the loudspeaker, see
section “Monitoring radio channels via the loudspeaker”.
Select a radio channel for monitoring when the key is idle
Press the radio channel selection key once to activate
monitoring on the radio channel
Radio channel selection
RX
The radio channel selection key displays the “Channel-onmonitor” (i.e. Rx) indication.
Select a radio channel for monitoring only when the key is selected for transmission
RX TX
RX
Press the radio channel selection key once to activate
monitoring only on the radio channel
The radio channel selection key displays the “Channel-onmonitor” (i.e. Rx) indication.
Deselect When the radio channel is selected for monitoring:
RX
Press the radio channel selection key quickly twice to
deselect the radio channel
The radio channel selection key returns to idle.
49
Radio channel selection
SELECT FOR TRANSMISSION
Select a radio channel for transmission when the key is idle
Press the radio channel selection key twice to select for
transmission on the radio channel
RX TX
The radio channel selection key displays the “Channel-ontransmission” (i.e. Rx and Tx) indication. The radio channel is
selected for transmission, and by activating the PTT you are
able to transmit on the channel.
Select a radio channel for transmission when the key is selected for monitoring
RX
RX TX
Press the radio channel selection key once to select for
transmission on the radio channel
The radio channel selection key displays the “Channel-ontransmission” (i.e. Rx and Tx) indication.
The radio channel is selected for transmission, and by activating
the PTT you are able to transmit on the channel.
Deselect When the radio channel is selected for transmission:
RX TX
Press the radio channel selection key quickly twice to
deselect the radio channel
The radio channel selection key returns to idle.
50
INDICATION OF AN INCOMING RADIO CALL
Radio channel selection
RX
The “Squelch-break” indication (below the “Channel-onmonitor indication”) is "highlighted" when there is activity on
the radio channel (i.e. when someone is transmitting on the
channel). The “Squelch-break” indication is shown regardless of
whether the key is selected (for monitoring or transmission) or
deselected.
Receiver audio is provided to the operator only if the key is
selected for monitoring or transmission.
TRANSMITTING In order to transmit on a radio channel, it must be selected for
transmission.
To transmit:
PTT
Press the PTT key on the panel
You can also operate the foot switch or operate the PTT switch
on the headset (where provided).
RX TX
During transmission, the “Transmitter-activated” status field
(below the “Channel-on-transmission indication”) is "highlighted".
Note: It is possible to define with a system parameter whether
the PTT indication is to be shown at other positions
where the channel is selected. Contact your system
administrator if you require this.
51
Individual radio channel volume control
INDIVIDUAL RADIO CHANNEL VOLUME CONTROL
The audio volume for each radio channel may be individually
adjusted from the operator position.
Note: This adjustment has no effect on other positions that also
have the same channel selected for monitoring.
ADJUST
RX
VOL
Press the ADJUST RX VOL key on the main radio panel to
open up the RX volume adjustment dialogue window
Note: If the ADJUST RX VOL key is not shown, press the QUIT
RADIO MENU key.
RAD PG
1
RX
VOL
Min.
OK
Increase or decrease the audio volume for any channels
by pressing the corresponding volume keys
RX
The current audio volume for each channel is indicated in the
scale on the top of the radio channel selection key and on the
volume keys.
OK
Press the OK key when you have done your selection
Notes:
- You can adjust the volume of one or more radio channels.
- The RAD PG key may be pressed at any time to adjust
the volume of radio channels on the other page.
- The radio channel selection key may be used normally
(to select or deselect channels) while the RX volume
adjustment dialog window is active.
- If the dialogue window is not closed by the operator, a
timeout function will close it approximately 30 seconds
after the last key is pressed.
52
Monitoring radio channels via the loudspeaker
MONITORING RADIO CHANNELS VIA THE LOUDSPEAKER
To enable monitoring of radio channels via the loudspeaker:
RADIO
TO
SPKR
RADIO
TO
SPKR
Press the RADIO TO SPKR key to enable loudspeaker
radio monitoring
The RADIO TO SPKR key is "highlighted" and audio from
the radio channels is routed to the loudspeaker.
To disable monitoring of radio channels via the loudspeaker:
RADIO
TO
SPKR
RADIO
TO
SPKR
Press the RADIO TO SPKR key to disable loudspeaker
radio monitoring
The RADIO TO SPKR key returns to idle and audio from the
radio channels is no longer routed to the loudspeaker.
Note: A mobile radio unit may also force loudspeaker
monitoring by sending a “Forced Speech” Selcall.
See section “Selective radio calls”.
53
Selcalls
SELCALLS Selcalls (selective radio calls) are divided into two modes;
Channel mode and queue mode. Selcalls can be answered in
either channel- or queue mode. Channel mode is also used for
making outgoing selcalls.
In channel mode, either the longest waiting unanswered call, or
any answered calls are displayed for each channel assigned to the
position. In queue mode, all incoming and answered selcalls are
displayed in sequential order according to call priority and the
time of arrival.
Incoming forced speech selcalls are only shown in channel
mode, and not in queue mode.
The following facilities are available :
• Initiate individual and group selcalls to mobile units (MUs)
• Answer incoming selcalls
• Display selcall details including:
Channel identity
Mobile unit identity
Time of arrival for incoming calls
Call status(incoming, outgoing, answered, busy, parked)
Call priority
• Broadcast function for initiating an outgoing selcall on all
channels
• Forced speech incoming selcall function for automatic
monitor selection by mobile units
• Incoming selcall queue display
• Status message queue display
54
CHANNEL MODE
Channel mode display
NEW
STATUS
MSG
QUEUE
VHF123
UHF456
FM 075
VHF116
CHANO:
27354
10:42
UHF789
GO TO
QUEUE
3
RADIO
FUNC
MENU
ADJUST
RX
VOL
SELL
CALL
DISCON
ALL
RADIO
TO
SPKR
PTT
RAD PG
1
RX TX
RX TX
RX
Answer selcalls To answer an incoming selcall:
CHAN01
27354
10:42
Press the relevant channel selcall key displayed on the
panel
The selected channel will be automatically enabled for
transmitting operation and an outgoing selcall will be initiated.
When an answer is received from the requested mobile unit or
RSU, the call indication changes to answered status.
Selcalls - Channel mode
55
Selcalls - Channel mode
Make selcalls An outgoing selcall is made by selecting the appropriate
channel, entering a mobile unit´s number and entering an
optional repeater code.
Note: Selcall details can be entered in any order and can be
modified at any time prior to initiating the selcall.
Choose option 1 or 2
Option 1
SELCALL
CHAN01
1
23
4
56
7
89
0
*
RE-
PEATER
CODE
OK
CHAN01
27354
Press the SELCALL key
Select a channel selcall key
Use the radio keypad to select the desired mobile unit
Press the REPEATER CODE function key and use the
keypad to select the one digit repeater code (if required)
Press the OK key
When the OK key is pressed, the selected channel will be
automatically enabled for transmitting operation and an
outgoing selcall will be initiated.
When an answer is received from the requested mobile unit or
RSU, (if it is able to reply to the selcall), the call indication
changes to answered status.
56
Option 2
CHAN01
1
23
4
56
7
89
0
*
RE-
PEATER
CODE
Selcalls - Channel mode
Select an idle channel selcall key
Use the radio keypad to select the desired mobile unit
Press the REPEATER CODE function key and use the
keypad to select the one digit repeater code (if required)
OK
Press the OK key
Selcall map The selcall map is a list of preprogrammed mobile unit
numbers. You can use it to provide quick access to various
mobile units or groups.
SELCALL
CHAN01
SELCALL
MAP
CITY
UNIT5
Press the SELCALL key
Select a channel selcall key
Press the SELCALL MAP key
Select the desired SELCALL MAP page
Select the desired mobile unit or group´s key
The selcall map is automatically closed.
RE-
PEATER
CODE
Press the REPEATER CODE function key and use the
keypad to select the one digit repeater code (if required)
OK
Press the OK key
57
Selcalls - Channel mode
Broadcast selcalls The broadcast facility allows an outgoing selcall to be
transmitted on all channels assigned to the position.
SELCALL
BROADCAST
Press the SELCALL key
Press the BROADCAST function key
The selcall map is automatically opened.
Select a preprogrammed selcall code, or close the selcall
map and use the radio keypad to select the desired
mobile unit
OK
Press the OK key
When the OK key is pressed, all available channels will be
selected for transmitting operation and an outgoing broadcast
will be initiated.
Note : The selcall code may be entered prior to pressing
the broadcast function key.
Repeat last selcall This facility allows an outgoing selcall to be repeated.
SELCALL
REPEAT
LAST
CALL
Press the SELCALL key
Press the REPEAT LAST CALL key
The previous selections for the call may be changed if you want.
Clear selcalls
58
OK
CHAN01
27354
DISCON
ALL
Press the OK key
Individual selcall:
Press the SELCALL key once
All selcalls:
Press the DISCONN ALL key
QUEUE MODE To enter queue mode:
GO TO
QUEUE
3
Press the GO TO QUEUE key
To quit queue mode and exit to channel mode:
QUIT
QUEUE
MODE
Press the QUIT QUEUE MODE key
Queue mode display
12003 OFFDUTY
10:40 UHF850
12345 BREAK
1026 FM75
32169 ON DUTY
10:05 VHF550
34012 ATSITE
10:01 UHF 850
QUIT
QUEUE
MODE
CHAN10
CHAN09
PARK
27394
27654
10:42
CALL
DELETE
Selcalls - Queue mode
Answer selcalls
Clear selcalls
CHAN01
27354
10:42
CHAN01
27354
CHAN02
27344
RADIO
TO
SPKR
PTT
CHAN01
27354
Press the relevant channel selcall key displayed on the
panel
The number of calls waiting in the queue are displayed on the
key.
Note: Incoming forced speech selcalls are not shown in the queue.
Press the SELCALL key once
The corresponding channel returns to its original selection
state.
59
Selcalls - Queue mode
Park selcalls Selcalls can be temporarily parked. When a call is parked the
mobile unit will be disconnected. If there are more active
selcalls on the same channel, they will all be parked
simultaneously. When the parked calls are retrieved, one by
one, new outgoing calls are initiated to the mobile unit.
PARK
CALL
CHAN01
27354
Press the PARK CALL key to select the function
Press the selected queue key to park the call
The key will indicate a parked state.
CHAN01
27354
Press the selected queue key again to retrieve the
parked call, or the parked channel selcall key
Delete selcalls Unanswered and parked selcalls and selcalls answered by other
positions can be deleted from the queue. The queue can also be
reorganised in order to remove any blank spaces and to relist
all calls in the correct order of priority.
Note: The delete function only works locally and will not effect
selcalls on other positions.
60
DELETE
CHAN01
27354
10:42
OK
DELETE
DELETE
ALL
OK
Press the DELETE key to display the delete option menu
To cancel the procedure, press the cancel key.
To delete individual calls :
Select one or more queue keys to delete
Press the OK key
To delete all calls :
Press the DELETE key
Press the DELETE ALL key
Press the OK key
All incoming, parked and busy calls will be deleted.
Reorganise the selcall queue
To reorganise the queue :
Selcalls - Queue mode
DELETE
REORG
Press the DELETE key
Press the REORG key
The blank spaces will be removed.
View status message To display the status message window:
GO TO
12003 OFFDUTY
10:40 UHF850
12345 BREAK
10:36 FM75
32169 ON DUTY
10:05 VHF550
34012 AT SITE
10:01 UHF 850
QUEUE
3
Press the GO TO QUEUE key
Incoming status messages from the mobile radio units are
displayed in the status message information window. The status
message information window comprise of 4 pages, and each
page displays up to 4 messages. New messages are always placed
at the top of the first page with older messages listed in
chronological order below. As new messages arrive, older
messages are removed from the display.
Press the arrows to scroll through the message pages
If the channel mode display is selected, the status message
information window at the top of the display indicates when a
new status message is received from a mobile radio unit.
61
Talk through
TALK THROUGH The talk through function is applicable in duplex and semi-
duplex radio systems only. A radio channel set in talk through
mode makes it possible for two or more mobile units to
communicate with each other via a radio base station. Talk
through may be enabled/disabled from the mobile units and/
or from the CTT depending on how the system is configured.
To enable talk through mode on a channel:
TALK
THRU
Press the TALK THRU function key
Note: If the TALK THRU key is not shown, press the RADIO
FUNC MENU key.
RX TX
RX TX
TALK
THRU
RX TX
RX TX
Press a radio channel selection key
The talk through mode status indication is shown.
To disable talk through mode on a channel :
Press the TALK THRU function key
Press a radio channel selection key for which talk
through is enabled
The talk through mode status indication is no longer shown.
Notes:
- When talk through on a radio channel has
temporarily been enabled by a mobile (radio) unit, it
will not be indicated on the radio channel selection key.
- Talk through enabled by a mobile (radio) unit, will
automatically be disabled when traffic on the channel
has ceased.
- In some cases - when talk through has been enabled (or
disabled) from the panel - it may take a few seconds
before the talk through function is actually enabled
(or disabled) on the radio channel, even though the
new talk through status indication is shown
immediately on the radio selection key.
62
RADIO TELEPHONE INTERCONNECTION
The radio telephone interconnection (RTI) function is
applicable in duplex and semi-duplex radio systems only, and
provides communication between a mobile unit on a radio
channel and a telephone line. A radio channel may be
automatically accessed from a telephone line, using the RTI
facilities. This implies that a telephone line may be connected
to a radio channel, using a normal telephone call and facilities
such as transfer, redirect and diversion.
The terminal operator may make two different types of RTI
calls: IDA and DA calls. The procedure for IDA calls described
below is also applicable when making radio calls from an
ordinary administrative telephone set.
The RTI function also allows mobile units to call telephone
extensions.
Make an IDA call To automatically select a line:
1
4
7
*
23
56
89
0
Dial the access code for the radio channel on the
keypad/keypad window
#
An idle IDA line key is automatically selected.
Radio telephone interconnection
LINE
1
When ring tones have ceased, wait for a confirmation tone
before proceeding with the call. See section “On the air” how to
generate further ring tones, selcall codes etc.
63
Radio telephone interconnection
Make a DA call In order to make an RTI call using a DA key, the DA key must
be preprogrammed. The number on the DA key must
comprise of either:
ROD CH
712
*
The access code for the required radio channel followed by “*”
or
ROD CH
712
12305
The access code for the required radio channel followed by the
selcall id of a particular mobile radio unit or group, e.g.
71212305, where 712 is the telephone access coder of the
radio channel, and 12305 is the selcall id of the required
mobile radio unit.
The first method is used to get access to the radio channel, and
the second method is used to address a particular mobile radio
unit.
Regardless of what method is used, the methods described in
section “On the air” may be used to access more/other mobile
radio units. Many DA keys may be programmed in this way for
quick access to various radio channels and /or different mobile
radio units. The proceeding RTI is indicated on the chosen
radio channel key at all operator positions.
Monitoring and transmission during RTI
Channel monitoring and transmission can be performed
during an RTI. Transmission will be received by both RTI
parties.
Note : If the system is configured to temporarily disable RTI
monitoring, it may be re-enabled by briefly pressing the
PTT key (provided the channel is selected for transmission)
or sending an outgoing selcall on the radio channel.
An outgoing RTI may be force released at any time. See section
“Forced release”.
64
Radio telephone interconnection
On the air When connected to the radio channel the following applies :
POST
DIGITS
Press the POST DIGITS key to connect the tone sender
(not valid for analogue telephones)
Dial * to generate a ring tone signal on the radio channel
23145
#####
Dial the SELCALL ID of any mobile for selective call
#
Dial # to clear any previous dialled selcall digits
Dial ##### to terminate the connection
This is identical to going “On hook “ and is normally not used.
Note: If a ring tone signal is generated, this will only be heard by
mobile radio users who have an open loudspeaker.
Automatic Disconnection If there is no speech on the channel for a number of
(configurable) seconds (typically 20 seconds), a missing speech
warning beep will be heard and if no more speech is detected,
the connection will be disconnected after a few seconds. In any
case, an RTI cannot last longer than a number of minutes
(configurable), then it will be disconnected.
65
Radio telephone interconnection
Forced release A CTT is able to force release an active radio telephone
interconnection (RTI).
RADIO
FUNC
MENU
FORCE
RELEAS
RT-CON
Press the RADIO FUNC MENU function key
Press the FORCE RELEAS function key
RX TX
Press the selected radio channel selection key
Wait for forced release to be executed.
RX TX
The radio/telephone interconnect status indication will no
longer be shown on the radio channel selection key.
Automatic Disconnection: An RTI will also be automatically released (or disconnected)
when there is no speech for approximately 20 seconds.
66
RADIO TO RADIO CROSS CONNECTION
It is possible to cross connect up to four radio channels in a
group ("radio conferencing"). Any audio activity (incoming or
outgoing radio calls) is retransmitted to the other radio
channels in the same group. Each position may establish up to
two radio-to-radio cross connections. The radio channels to be
included in the cross connect group must be selected for
transmission at your own position.
Establish cross connection
SETUP
CROSS
CONCT
Press the SETUP CROSS CONCT key on the main radio
panel to enter the cross connect setup dialog window
Note: If the SETUP CROSS CONCT key is not shown, press the
RADIO FUNC MENU key.
UHF100
RX TX
UHF100
Press the radio channel selection key of the first radio
channel that you want to be included in the cross connect
group
The selected radio channel selection key is highlighted.
Radio to radio cross connection
RX TX
A
RX TX
VHF50
VHF50
OK
UHF100
UHF100
Press the radio channel selection key of the subsequent
radio channels that you want to include in the crossconnect group
The selected radio channel selection key is highlighted.
Press OK when you have made your selection
The first radio to radio cross connection group will be labelled
“A” and the second radio to radio cross connection group will
be labelled “B”.
To cancel a channel selection:
Press the radio channel selection key a second time
67
Radio to radio cross connection
Cancel the setup operation
VHF50
Press the radio channel selection key selected for
inclusion in the group
or
CANCEL
Press the CANCEL key to cancel the entire procedure
Notes:
Monitoring and transmission
To select a cross connected radio channel for monitoring:
RXATX
A
RX
Press the corresponding radio channel selection key once
The indication “Channel-on-transmission” (Tx) will disappear.
- A radio channel which is already part of a group
cannot be selected for inclusion in another group.
- You may change radio page at any time.
- A radio channel selection key cannot be added to an
existing cross connected group. All radio channel
selection keys to be included in the group must be set up
in the same dialogue.
- Keys not available for cross connection will be
“dimmed". This includes unconfigured channels,
channels included in other groups, channels set up for
radio to telephone cross connections and channels not
selected for transmission.
68
A
RX
RXATX
To select a cross connected radio channel for transmission:
Press the relevant radio channel selection key again
The key will show the “Channel-on-transmission”
(Tx and Rx) indication.
Cancel cross connection
To remove a radio channel from a cross connected group:
Choose option 1 or 2
Option 1 The channel is deselected.
Radio to radio cross connection
RXATX
Press the radio channel selection key quickly twice (as
for deselecting the radio channel)
The radio channel is removed from the cross connected group.
The radio channel selection key and the selection status is set to
idle.
Option 2 The channel is preserved.
RXATX
Press the radio channel selection key quickly twice (as
for deselecting the radio channel)
The radio channel is removed from the cross connected group.
RX TX
The “Radio to radio cross connect” indication is removed from
the radio channel selection key, but the selection status is
preserved.
Notes:
- When there are only two channels remaining in the
cross connected group - and one of them is removed the last one is also automatically disconnected from the
group.
- The type of deselection action (“Selection status
preserved” vs “Not preserved”) is defined by system
application parameter.
- It is not possible to disconnect a cross connection while
the radio channel has an active selcall. This is because
disconnection of cross connection is the same as
deselecting the channel.
69
ABCD
DIVERT
ABCD
DIVERT
ABCD
DIVERT
ABCD
Indications
INDICATIONS
Various indications
Steady light
(colour 1)
Steady light
(colour 2)
Flashing
LINE
1
ABCD
ABCD
IN USE
IDLE STATUS
IDA (LINE) KEY
IDA (LINE) WAITING
FOR DIGITS
(LEFT HANDSET)
IDLE STATUS
DA (LINE) KEY
INCOMING CALL
OUTGOING CALL
IN LEFT HANDSET
ACTIVE CALL IN LEFT
HANDSET
ACTIVE DA CALL AT
ANOTHER POSITION
PRIVATE CALL IN
LEFT HANDSET
CALL IS PUT ON
HOLD
CALL IS ON HOLD AT
OTHER POSITION
MESSAGE WAITING AT
OPERATOR
CONFERENCE
LEADER
CONFERENCE
MEMBER
ILLEGAL OPERATION
CALLED, BUT NOT
ANSWERED
CONFERENCE
AVAILABLE
70
ABCD
BUSY
OUTGOING CALL TO
A BUSY PARTY
Radio indications
RXATX
RXBTX
X
RX TX
Radio status indications
RX
DESELECTED
(W. VOL. INDIC.)
DESELECTED
/SQUELCH BREAK
RX/SELECTED
Indications
RADIO TO RADIO
CROSS CONNECT
/GROUP-A
RADIO TO RADIO
CROSS CONNECT
/GROUP-B
RADIO TO RADIO
CROSS CONNECT
/OTHER POSITION INIT
RX TX
RX TX
RX TX
TX/SELECTED TRANSMISSION
TALK THROUGH
MODE (with RX/TX)
UNASSIGNED
RADIO/TELEPHONE
INTERCONNECT
(RTI) (with RX/TX)
71
CHAN01
27354
CHAN01
27354
CHAN01
27354
MULT
CHAN01
27354
CHAN01
27354
CHAN01
27354
CHAN01
27354
10:42
Indications
Selcall indications
CHAN01
CHAN01
27354
10:42
CHAN01
27354
CHAN01
27354
10:42
CHAN01
27354
10:42
CHAN01
27354
CHAN01
27354
10:42
IDLE CHANNEL
NORMAL
INCOMING CALL
ACTIVE CALL
PRIORITY
P
INCOMING CALL
FORCED SPEECH
F
INCOMING CALL
FORCED SPEECH ON
F
ACTIVE CHANNEL
OUTGOING CALL
WAITING FOR ACKN.
ACTIVE CALL WITH
SQUELCH BREAK
(QUEUE MODE)
ACTIVE CALL WITH
SQUELCH BREAK AND
PTT IND. (QUEUE MODE)
ACTIVE CALL WITH
MULTIPLE PARTIES
PARKED CALL
PARKED CALL
CHANNEL IN USE IN
OTHER POSITION
ACTIVE CALL
OTHER POSITION
INCOMING CALL
CHANNEL IN USE IN
OTHER POSITION
72
Radio failure indications
Indications
RX TX
UHF 100
SEL
FAIL
UHF100
CC
FAIL
UHF100
NOT
AVAIL
UHF100
BUSY
UHF100
FAULTY
SELECTION FAILED
FOR MONITORING/
TRANSMISSION
SELECTION FAILED
FOR CROSS
CONNECTION
CHANNEL NOT
AVAILABLE FOR
SELCALL OR CHANNEL
ASSIGNMENT
CHANNEL IS BUSY
AND CANNOT BE
SELECTED FOR
MONITORING/
TRANSM.
CHANNEL IS FAULTY
AND CANNOT BE
SELECTED FOR
MONITORING/
TRANSMISSION. NOT
POSSIBLE TO PERFORM
SELCALL, TT, FORCED
RELEASE OR RTI
UHF100
UNAUTOHR
UHF100
FAILED
UHF100
REJECTED
UHF100
LINK
FAIL
UHF100
NO
ANSWER
USER IS
UNAUTHORISED FOR
THIS OPERATION
FAILED
REJECTED
LINK FAILURE NOT
POSSIBLE TO
PERFORM SELCALL,
TT, FORCED RELEASE
OR RTI
NO ANSWER FROM
“MU”. NO ANSWER
FROM “RLU”.
TIMEOUT CHANGING
“TT” OR “RTI”.
TIMEOUT AT
OUTGOING SELCALL.
TIMEOUT AT
DISCONN. OF SELCALL
ILLEGAL OPERATION ILLEGAL OPERATION
UHF100
73
Abbreviations
ABBREVIATIONS
BS Backspace
CHNL Channel
CNF LEA Conference Leader
CNF MEM Conference Member
CONFER Conference
CTT Control Telephone Terminal
DA Direct Access
DTMF Dual Tone Multi-Frequency
DYN Dynamic
EXT Extension
FUNC Function
ID Identity
IDA In Direct Access
INIT Initiate
INS Insert
L Left
LCD Liquid Crystal Diode
MCT Malicious Call Tracing
MIC Microphone
MSG Message
MU Mobile (radio) Unit
PG Page
PHD Phone Directory
PREV Previous
PRIV Private
PROG Programming
PTT Press To Talk
R Right
RA Radio Access
RAD Radio
REORG Reorganise
RLU Radio Line Unit
RSU Radio Signalling Unit
RTI Radio to Telephone Interconnection
RT-CON Radio to Telephone Interconnection
RX Receive, reception, receiver
74
Abbreviations
SEL Select, selection
SELCALL Selective radio call
SPKR Speaker
SQUELCH BREAK Incoming radio call
THRU Through
TERM Terminate
TRANSM Transmitting, transmission
TRF Transferred Call
TT Talk Through
TX Transmitting, transmitter, transmission
VOL Volume
75
Change of cord / Maintenance
CHANGE OF CORD
To disconnect the cord:
Press down the latch and pull out the cord
To connect the cord:
Place the latch in the slot and press until you hear a click
CLEANING The equipment can be cleaned by using a soft cloth
moistened in lukewarm (soap) water.
Switch the Direct Access panel off to avoid unintentional
call set-ups
Note: Do not use thinner or similar chemicals! Keep
moisture away from the inside of the equipment!
76
Pre-programmed numbers
PRE-PROGRAMMED NUMBERS (TO FILL IN)
CASE FUNCTION KEY PRE-PROGRAMMED TO:
DIVERSION
INCOMING
ONLY IDA
DIVERSION
ON BUSY
ONLY IDA
DIVERSION
ON NO
ANSWER ONLY
IDA
DIVERT TO:
PROGRAMMED TO:
PROGRAMMED TO:
77
Index
A
Abbreviations ...................................74
Alpha mode ..................................... 35
Answer DA calls .............................. 23
Answer IDA calls .............................27
A-number .........................................11
Assigning a radio channel to a
radio access key ..............................46
B
Background colour selection
and options ...................................... 19
Buzzer type ......................................16
Bypass diversion .............................32
C
Call handling
Call pickup group
Call-back key
Change of cord
Channel mode
Cleaning
Colour palette selection
Common bell group
Conference
.....................................11
.............................41
.......................................8
..................................76
...................................55
.............................................76
...................20
.........................41
.........................................39
Configuration/Reconfiguration
of pages
Control module
..............................................11
.................................10
D
Define a new radio channel
Description of the terminal
Dialling during a
connected call - DTMF
Direct Access calls (DA)
Direct Access keys
Display indications
Diversion
DTMF
...........................................29
.................................................42
Dynamic field keys
Dynamic page
................................... 25
..................... 42
..................22
.............................. 6
...........................11
............................. 8
E
External follow-me
...........................32
F
Free on 2nd key
Function codes
Function keys
..................................9
.................................. 11
...................................... 6
G
Group hunting
..................................41
H
Hold
...................................................37
............ 48
................4
78
Index
I
IDA line keys
Illegal operation
Incomplete numbers
.......................................9
................................11
.........................24
Indication of an incoming radio
call
......................................................51
Indications
Indirect Access calls (IDA)
.........................................70
...............27
Individual radio channel
volume control
Internal follow-me
Introduction
Intrusion
..................................52
............................31
.........................................3
.............................................32
L
Last number redial
Log in
.................................................13
Log out or lock screen
............................28
.....................14
M
Make DA calls
Make IDA calls
Message waiting
Message waiting key (msg)
Monitor line
...................................24
..................................27
................................40
...............9
.......................................58
Monitoring radio channels via
the loudspeaker
Multiple intrusion
Multiple representation
................................53
..............................26
....................22
P
Pre-programmed numbers
...............77
Q
Queue mode
Quick conference
......................................59
..............................40
R
Radio access
Radio access keys
Radio channel assignment
Radio function keys
Radio function menu keys
Radio pages
...................................... 43
............................. 43
............... 46
............................ 9
............... 44
....................................... 45
Radio telephone interconnection
Radio to radio cross connection
Redial
.................................................28
Ring after answer or terminate
Ring tone selection
Ringing type
........................... 15
......................................16
........ 17
S
Selcalls
Select for monitoring
Select for transmission
................................................54
........................ 49
.....................50
Setting volume, brightness
and alert tones
Speed dialler
..................................12
......................................33
T
Talk through
Tones and signals
Transfer
Transfer map
Transmitting
...................................... 62
............................. 11
.............................................. 38
.....................................35
....................................... 51
U
User profile
........................................ 15
V
Volume/Buzzer set-up
.....................21
.... 63
.....67
79
ERICSSON COMMUNICATIONS SOLUTIONS for enterprise
networks combine and improve advanced ways of exchanging information
via voice, data, video and evolving future media.
This requires a true understanding of how businesses and professionals
interact-an understanding that goes far beyond meeting just the technological requirements.
Our customers include owners of small to large enterprise networks,
local as well as multinational. We also offer solutions for Internet service
providers.
We deliver quality of service over converged networks. We provide staff
with full onsite and offsite mobility. We integrate computer and telephony
applications on the desktop. We enable coordination of all business interactions over the media of choice. In essence, we help businesses forge
enduring relationships with customers.
Ericsson is the leading provider in the new telecoms world, with
communications solutions that combine telecom and datacom technologies
with the freedom of mobility for the user. With more than 100,000
employees in 140 countries, Ericsson simplifies communications for its
customers - network operators, service providers, enterprises and consumers
- the world over.
Please visit Ericsson’s Press Room at: http://www.ericsson.se/pressroom
© Ericsson Enterprise AB 2001
All rights reserved.
For questions regarding the product,
please contact your local sales representative.
EN/LZT 103 28 R1A
Subject to alteration without prior notice. Printed on chlorine free paper
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