Aastra CTT10C User Guide
User Guide
CTT10C
TOUCH-SCREEN TERMINAL
For use with MD110 Control Application, including Radio Access Communication
Contents
Page
Introduction ..............................................................3
Description ................................................................4
General information ................................................11
Log in ......................................................................13
Log out or lock screen ..............................................14
User profile selection ................................................15
DA - General ...........................................................22
DA - Answer calls ....................................................23
DA - Make calls .......................................................24
DA - Dynamic page .................................................25
DA - Multiple intrusion ...........................................26
IDA - General / Answer calls / Make calls ................27
IDA - Last number redial .........................................28
IDA - Call forwarding ..............................................29
IDA - Intrusion .......................................................32
IDA - Speed dialler ..................................................33
IDA - Alpha mode ...................................................35
DA and IDA - Hold ................................................37
IDA and IDA - Transfer / Call-back .........................38
DA and IDA - Conference .......................................39
DA and IDA - Quick conference /
Message waiting .......................................................40
DA and IDA - Group facilities .................................41
DA and IDA - Other useful facilities .......................42
Radio access..............................................................43
Radio keys ............................................................43
Radio channel assignment ....................................46
Radio channel selection ........................................49
Individual radio channel volume control ..............52
Monitoring radio channels via the loudspeaker ....53
Selcalls .................................................................54
Selcalls - Channel mode .......................................55
Selcalls - Queue mode ..........................................59
Talk through ........................................................62
Radio telephone interconnection ..........................63
Radio to radio cross connection ...........................67
Indications ...............................................................70
Abbreviations ...........................................................74
Change of cord / Maintenance .................................76
Pre-programmed numbers .......................................77
Table of contents
Introduction
INTRODUCTION
How to use the guide
Example:
The Ericsson Control Applications is a state-of-the-art
business communications system. Its alliance of features and
facilities effectively improves communications for virtually any
kind of organisation.
This user guide will describe how to operate the functions in the
Control Application (including Radio Access Communication),
with the Control Telephone Terminal, CTT10C.
Note: Some of the functions described in this guide are dependent
on system settings controlled by the system administrator.
The CTT10C supports more functions than described in
this user guide, e.g. “Personal number”, “Integrated voice
mail”, “Do not disturb” etc., for a description of such
functions see the user guide for the Dialog 3213 system
telephone.
The description of each feature is divided into two columns.
To the left on the page, symbols are used to describe both what
key(s) are to be pressed and the response of the system.
To the right on the page, the description texts are presented, with
requests to perform an action presented in
bold
typeface.
An incoming IDA call is indicated by a ringing signal.
Simultaneously, the incoming call status and call identification
is indicated in the concerned line key. As long as there is a free
line key, all incoming IDA calls are indicated on the panel.
Note: Line 3 is reserved for outgoing traffic only.
Press the relevant line key to answer the call, that is in
the incoming call state
The key status changes to “Active call”.
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Description
DESCRIPTION OF THE TERMINAL
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The Touch-screen Terminal
The 77-key touch-screen panel is designed especially for use in control
rooms. A touch sensitive overlay registers the key actions from the operator,
while the screen displays the results of these actions using special status
symbols.
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1. Loudspeaker
The terminal can be equipped with an external loudspeaker. This external
loudspeaker will then replace the built-in loudspeaker in the panel. For speaker
configuration, contact your system administrator.
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Description
2. Direct Access keys
See section “Direct access calls (DA)”.
3. Radio Access keys
See section “Radio access keys”.
4. Function keys
See section “Function keys”.
5. Dynamic field keys
See section “Dynamic field keys”.
6. Microphone
The terminal can be equipped with an external microphone for use towards,
radio, monitored lines, for handsfree operation and intercom.
7. ID field key
See chapter “General information”.
8. Call-back key
See section “Call-back key”.
9. Message waiting key (MSG)
See section “Message waiting key (MSG)”.
10. Buzzer/Loudspeaker
11. IDA line keys
See section “IDA line keys”.
12. Control Module (option)
The control module consists of physical keys for volume control, and a
keypad for dialling both complete and abbreviated numbers.
13. Free on 2nd key
See section “Free on 2nd key”.
14. Radio function keys
See section “Radio function keys”.
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Description
DIRECT ACCESS KEYS
ABCD
RADIO ACCESS KEYS
FUNCTION KEYS
Direct Access (DA) keys
The DA keys are used to make an outgoing call (without
manually dialling any number), to answer a DA call or in
combination with a function key to perform specific functions
(e.g. transfer of calls). The DA keys provide fast access to a
large number of pre-programmed parties. The incoming as well
as outgoing connections are established at the touch of a key.
The DA keys are organised in a number of pages that allows you
to have many pre-selected parties.
Radio access (RA) keys provide fast access to up to thirty radio
channels. It is possible to activate monitoring as well as transmission paths to the pre-defined radio channels. The RA keys
are organised in five pages. See section “Radio keys”.
These keys are used to activate control functions such as
hold, DTMF, Auto transfer, transfer, monitor, conference,
broadcast, handsfree, transfer map, divert, logout/lock and
redial etc. Further there are keys to activate the pop-up keypad
(on the panel), macro keys and the speed dialler. Functions that
are not available at a position will be removed or dimmed.
Hold
To park an active call. The call is not disconnected, but can be
taken and activated by pressing the parked line key again.
Transfer
To transfer an answered incoming or an outgoing call from this
position to another position.
Diversion
To activate or deactivate the function of different diversion
types of IDA calls to other (pre-programmed) terminals or
extensions.
Conference
To select a call to be included into a conference, or to “mark” a
monitored line for monitor conference.
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Description
DTMF
RAD
TO
SPKR
TEL
TO
SPKR
DTMF (post digit dialling)
To dial digits on a connection already established. This is used
when calling interactive Tele services, e.g. telephone banks.
Logout / Lock
To log out from or lock the position. At log out all active calls
on the position are disconnected.
Keypad
For dialling, you can either use the keypad on the control
module (optional) or the pop-up keypad (keypad window) on
the panel. To activate the pop-up keypad, press the KEYPAD
function key.
Speed dialler
To select the speed dialler.
Radio to Speaker
To connect the radio voice channel to the speaker.
Microphone to use is selected in the set-up menu.
Telephony to Speaker
To connect the telephony voice channel to the speaker.
Microphone to use is selected in the set-up menu.
ID field key
Setting volume, brightness and alert tones. This key is also used
to display the date/time and the position´s own directory
number.
MUTE
MIC
TEL
Overflow
Appears only when the dynamic area is filled up.
Press this field to remove the overflow warning.
Mute Microphone
To mute the telephony microphone.
Redial
To redial the telephone number that was last dialled from the
position (external or internal number).
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Description
Pagination
To switch between the nine pages, dynamic page and speaker
page.
Dynamic Page
To enter dynamic page. Appears only when the dynamic field is
filled up.
Dynamic Page
Shows an overview of all the active and incoming DA calls
appearing on all pages. Calls can be handled from this page in
the same way as calls appearing on normal DA pages.
Reorganise Fields
To reorganise the keys in the dynamic page.
Select Ring Tone
To individually program ring tone attributes (ring type and
buzzer type) to DA and IDA keys.
DYNAMIC FIELD KEYS
CALL-BACK KEY
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The dynamic field is used to display keys in action on
background pages, not currently displayed. A call displayed on
a key in the dynamic field can be handled in the same way as a
DA key and can be operated directly from here.
Request call-back
To request an automatic call-back.
MESSAGE WAITING KEY (MSG)
Message waiting key
A call to a pre-programmed number, e.g. operator, voice mail,
is automatically initiated.
IDA LINE KEYS
Indirect Access line keys
There are three line keys that are used for incoming and
outgoing indirect (manually dialled) calls. The actual key shows
the dialled number or the called / calling party's alphanumeric
identity. The keys are also used to take a call off hold, if the call
appearing on this key has previously been put on hold, also
referred to as Indirect Access keys.
Note: Line 3 is for outgoing calls only.
FREE ON 2ND KEY
Description
INS KEY
INS
RADIO FUNCTION KEYS
Free on 2nd line key
You can receive another call, if this function is activated.
INS key
Used to insert a new entry in the speed dialler or transfer map.
Radio function keys are used to activate radio functions like
adjust Rx volume, selcall, radio to speaker, PTT, talk through
and forced release. In addition, there is a radio function menu
key which gives access to extra function keys..
See section “Radio keys”.
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Description
THE CONTROL MODULE
(Optional)
The control module consists of physical keys for volume
control, and a keypad for dialling both complete and
abbreviated numbers.
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General information
TONES AND SIGNALS
FUNCTION CODES
DISPLAY INDICATIONS
CALL HANDLING
Illegal operation
May vary from market to market. Check local instructions.
May vary from market to market. Check local instructions.
For relevant display indications concerning each
function and line state, see chapter “Indications”.
The system administrator may determine how new calls are
to be handled when arriving (incoming call) or placed
(outgoing call) at the terminal. It is possible to choose between
a number of options, which are set on a per-system basis:
- New call will automatically be connected to the free handset
- Existing call will automatically be disconnected
- Existing call will automatically be put on hold (both
DA and IDA)
- Not allowed, user must disconnect or put the existing call on
hold
When a wrong procedure is performed, or when a function is
unavailable, or when a system limit (e.g. maximum number of
parties in a conference) is reached, “the Illegal operation” icon
will appear on the key.
A-NUMBER
A-number Display
The calling/called party’s numeric identity is displayed on
the DA or IDA key, representing the call. If the alphanumeric
identity is available, it is displayed instead. If the alphanumeric
identity string received from the switch is too long, the first
characters in the string are truncated.
CONFIGURATION/RECONFIGURATION OF PAGES
This is performed at the system supervisor’s terminal. The
speed dialler however, can be programmed individually by each
operator or by using the phone directory program (PHD).
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General information
SETTING VOLUME, BRIGHTNESS AND ALERT TONES
This key is also used to display the date/time and the position´s
own directory number. The active profile (i.e. personal number
setting) is also displayed if activated.
Press once on the ID field
You can select between 8 different buzzer alerting tones, thereby
making it possible to distinguish the ringing on your terminal
from other control terminals positioned in the same room. In
addition, this window will be used for display and adjustment
of volume levels in parallel with the control module.
Press twice on the ID field
Another window provides colour palette and different audio
set-ups.
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Log in
LOG IN
Any user can log into any terminal of a similar type by
entering a user id consisting of up to 5 digits. The user id is
identical to the user´s own directory number.
If password access control is initiated for the system, the user id
must be followed by a corresponding password (up to 5 digits).
or Press OK or # when you have entered the digits for
your user id/password
If you have given the wrong password, the panel will display the
text INVALID USERID/PASSWORD!
If the user is logged in at another position, the panel will display
the text ALREADY LOGGED IN!
The Clear key will erase the entered digits and allows you to
start with the first digits again.
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Log out or lock screen
LOG OUT OR LOCK SCREEN
Logging out will clear all calls from the position. The diversion
function key will be automatically activated when logging out.
To be able to log in at another position, you have to log out of
the present. To save changes in your user profile, log out.
Press LOGOUT OR LOCK
If you want to log out:
Press LOGOUT
If you want to cancel:
Press CANCEL
If you want to lock the screen:
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Press LOCK
When locking the screen, no calls are cleared. However, all
audio will be disabled.
If no password access control is initiated for the system:
Press UNLOCK to enable the terminal
If password access control is enabled, enter your password to
unlock the terminal.
User profile selection
USER PROFILE
or
RING TONE SELECTION
and
/or
and
/or
LINE
1
ABCD
The user profile consists of programmed macros, ringing,
tone settings, programmed function keys and speed dialler data
etc. When the terminals are connected to a local network, you
will automatically receive your profile at log in.
If the network is not connected (or inaccessible), you must
choose between “Previous user” and “Default user profile”
when logging in. If you choose default, you can still use the last
user´s speed dialler.
To select Ringing Type:
Press RING TONE SELECT
The ring tone selection pool the DA page 1 and one IDA line
key is shown. The attributes for the keys already programmed
are displayed on the respective keys. On the left side is the
ringing type and on the right side, the buzzer type.
Ringing tone 1 and buzzer type 1 are default and highlighted.
The current selected mode for “Ring after” and “Mute” keys are
shown, but not highlighted.
Press the selected DA/IDA keys to be programmed
Selected keys are highlighted.
Press the ringing types and/or buzzer type that you want
Press OK
Press SAVE AND EXIT to save the selections and
leave the menu
or
Start selecting new DA/IDA keys to be programmed
To deselect programming:
Press the key once more and the key returns to normal
state
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User profile selection
Buzzer type
Ringing type
You can select between nine different buzzer types.
Press DEFAULT 0 to select the default buzzer type
The key is not programmed and the buzzer type in the buzzer/
volume set-up menu will be used.
Press BUZZER TYPE 1-8 to select another buzzer type
The same types as in the buzzer/volume set-up.
Note: The type programmed in ring tone selection menu will
override any selection made in the volume/buzzer set-up.
You can select between seven different ringing types:
Press DEFAULT 0 to select the default ringing signal
The key is not programmed and the ringing type from the
switch will be used.
Press NORMAL 1 to select a normal ringing signal
Gives a periodic ringing signal.
Press SINGLE 2 to select a single ringing signal
Gives one ringing signal.
Press NORMAL DELAY 3 to select a normal delayed
ringing signal
Gives a delayed periodic ringing signal.
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Press SINGLE DELAY 4 to select a single delayed ringing
signal
Gives one delayed ringing signal.
Press ALARM 5 to select an alarm ringing signal
Gives continuous ringing.
Note: Ring after answer and mute on/off has no effect on keys
selected for alarm.
Press OFF 6 to switch off the ringing signal
Gives no ringing signal.
Ring after answer or terminate
User profile selection
Mute ringing
Cancel
or
or
Press to toggle between RING AFTER ANSWER and RING
AFTER TERMINATE
The first one means that the ring tone buzzer will be restarted
(for a new call) when all other calls are answered. The second
one means that the ring tone buzzer will be restarted (for a new
call) when all other calls are terminated.
Press to toggle between MUTE ON and MUTE OFF
Mute on only works with ring after answer and implies one
muted ringing signal on incoming calls during speech. Mute off
gives no muted ringing during active call.
Note: The programming of ring after and mute reflects all keys
done on terminal bases (reflects all keys).
Press CANCEL to terminate and retain the old data
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User profile selection
Options
Press RING TONE SELECT
Example:
ABCD
Press the DA key to be programmed
Press OPTION until the wanted value is shown
Check technical documentation or contact system
administrator for correct values.
Press OK
To deselect programming:
Press the key once more and the key returns to normal
state
If you want to show called info:
Select option 1
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BACKGROUND COLOUR SELECTION AND OPTIONS
The selection of different colour backgrounds can be made
for each DA key, either never, always or during incoming
ringing. This to visualise more or less important calls. To show
a special “incoming but not answered” status for a DA key is
also a User Profile facility. The user can enable this per key.
Select background colour
Press RING TONE SELECT
User profile selection
ABCD
DE-
FAULT
COLOUR
Press the DA key to be programmed
Press until the wanted colour is shown
Press OK
Press SAVE AND EXIT to save the selections and leave the
menu
or
Start selecting new DA keys to be programmed
To deselect programming:
Press the key once more and the key returns to normal
state
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User profile selection
COLOUR PALETTE SELECTION
To select Colour Palette:
Press the ID FIELD key twice (rapidly)
Press SETUP
Press COLOR SELECT
The display shows:
or
SET MUTE LEVEL
or
SETUP
SET MUTE LEVEL
SET RADIO SIDETONE
LEVEL
SETUP OF MICROPHONES
SETUP OF SPEAKERS
BUZZER IN LEFT
SPEAKER
NORMAL HEADSET
ALARMS STATUS EXIT
OK
CANCEL
COLOR1COLOR2COLOR3COLOR4COLOR5COLOR6COLOR7COLOR
Screen
save
on
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Press OK if you want the new palette, or press
CANCEL if you want your old palette
Set mute level when own/others PTT is in use
Choose the level you want by pressing the chosen frame
Press OK or CANCEL again
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User profile selection
Select speakers to use for radio to speaker and telephony to speaker
SETUP OF SPEAKERS
or
VOLUME/BUZZER SET-UP
or
VOLUME / BUZZER SETUP
TELEPHONE
RADIO
BUZZER (T)
BUZZER (R)
IRR
Choose the number you want for radio to speaker and
telephony to speaker by pressing the frame repeatedly
Press OK or CANCEL to leave the set-up
Key indication in the upper right corner of the main page
(showing extension number and time).
Press the ID FIELD key or VOLUME SELECT
Press EXIT to return to the main page
BUZZER
TYPE
1
BUZZER
TYPE
1
LIGHT
If Control Module:
Visual indicators of loudspeaker /
handset volume. To adjust volume,
select item and use volume
up/down keys on control module.
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DA - General
DIRECT ACCESS CALLS (DA)
Is used for initiating outgoing calls and answering incoming
calls that are directed to the key or to the group represented by
the DA key.
Multiple representation One DA key may be represented at a number of positions.
Each user may initiate or receive a call on this line. When one
user initiates or receives a call, the other positions where the key
is represented will get the indication “Line in use on other
position” on that key. If these other users wish to join in this
call, they may do so by activating the key (provided the call has
not been made private and multiple intrusion is not barred for
this key).
Select DA page You can select one of nine pages with DA keys.
Press PAGE
The page select window is now opened.
Select the page number you want
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PAGE
5
The page key will indicate the number of the active page.
Press the same page key again to close the page select
window
DA - Answer calls
ANSWER DA CALLS An incoming call is indicated by a ringing signal.
Simultaneously, incoming call status is given on the DA key.
Incoming call to DA key on a visible DA page
Press the key with the incoming call to answer it
The key status changes to “Active call” and the ringing signal
ceases.
Incoming call to DA key on a hidden DA page
The incoming call is indicated in the dynamic field, if there
are free keys in the field.
Press the key with the incoming call to answer it
The key status changes to “Active call” and the ringing signal
ceases.
When the dynamic field is full
When the dynamic area is full and there are more incoming
calls on “hidden” pages, two new keys will pop up: “Overflow
close” and “Go to DYN”.
If you press “Overflow close”, the “Overflow close” and “Go to
DYN” will be closed.
If you press “Go to DYN” you will enter the dynamic page,
see section “Dynamic page”.
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DA - Make calls
MAKE DA CALLS
ABCD
Press the DA line key that is programmed with the
required destination
The key status changes to “Outgoing call”. The ringing tone or
busy signal is received.
When the call is answered, the key status changes to
“Active call”.
Incomplete numbers On DA line keys it is possible to program incomplete
numbers. In this way it will be possible to reach all persons in a
company without having to program a separate DA key for each
person, providing the company has Direct In-Dialling possibilities.
The incomplete number is “dialled”.
The key status changes to “Outgoing call”.
Complete the number by using either the key pad on the
control module or on the popup key pad
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