3xLOGIC VIGIL Server User Manual

3xLOGIC Inc.

6510 West 91st Avenue Westminster, CO 80031 USA

Disclaimer

Information in this document is subject to change without notice and does not represent a commitment on the part of 3xLOGIC Inc. The software and/or databases described in this document are furnished under a license agreement or nondisclosure agreement. They may be used or copied only in accordance with the terms of the agreement. It is against the law to copy the software on any medium except as specifically allowed in the license or nondisclosure agreement. The purchaser may make one copy of the software for backup purposes. No part of this manual and/or databases may be reproduced or transmitted in any form or by any means, electronic or mechanical, including (but not limited to) photocopying, recording, or information storage and retrieval systems, for any purpose other than the purchaser's personal use, without the express written permission of 3xLOGIC Inc.

3xLOGIC, VIGIL and AZTECH are trademarks of 3xLOGIC, Inc.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. 3xLOGIC Inc. disclaim any proprietary interest in trademarks and trade names other than their own.

-2-

Table of Contents

1 Introduction 1 2 Software Features 2 3 Main Screen 3

Icon Toolbar: 3

Main Menu Toolbar: 4

3.1 Live Viewer 6

3.2 Camera Layout and Quick Access 7

3.3 TV Output Switch 8

3.4 Live Viewer Display Controls 9

3.5 Alarms and Relays 10

3.6 Media Drive Information 10

3.7 PTZ Camera Controls 11

3.8 Live POS / ATM Data 14

4 Searching 15

4.1 Searching Video 16

4.1.1 Video Search Results 17

Visual Display 17

Tabular Display 17

4.2 Searching POS/ATM Data 18

4.2.1 Search for Line Items 18

4.2.2 Search for Transaction 19

4.3 Custom Search 20

4.4 Video Playback 21

4.4.1 Controlling Playback Video with Digital PTZ: 22

4.4.2 Camera Right-click Menu: 22

4.4.3 Playback Buttons: 22

4.5 Multi-Screen Playback 23

4.6 Advanced Features 24

4.6.1 Smart Search 24

4.6.2 Zoom 25

-i-

4.6.3 Adjust Image 25

4.6.4 Markers 26

4.6.5 Audio Playback 26

4.7 Authenticating Recorded Video 27

4.8 On-Screen Display - POS/ATM Data 28

5 Exporting 29

5.1 Exporting, Printing, or Emailing Images 29

5.2 Exporting Video 30

5.3 Exporting Audio 31

5.4 Export File Browser 32

5.5 Alarms 33

5.6 Preview Alarms 34

5.7 Suppress Alarms 34

5.8 Search Alarms 35

5.9 Exporting with VIGIL Archive 36

6 Reports 37

6.1 Client Connections 37

6.2 Network Log Analyzer 37

6.3 Audit Log Analyzer 37

7 Video and Audio Recorder Controls 38

7.1 Video Recorder Controls 38

7.2 Live Audio Settings 39

7.3 Audio Live/Recorder Controls 40

7.4 Chat 40

8 Settings – Camera Setup Tab 41

8.1 Camera Setup Tab - Camera Settings 42

8.1.1 Advanced Settings 42

8.1.2 Push Still Shot to Server 43

8.2 CODEC Settings 44

8.2.1 AZTECH™ CODEC Settings 46

8.2.2 MPEG4 CODEC Settings 47

8.2.3 Hardware CODEC Settings 47

8.3 Network Camera Settings 48

8.3.1 Network Camera Type - VIGIL Server 50

ONVIF and PSIA Network Camera Types 50

ONVIF Device Manager 51

Configuring Imaging and Stream Settings in the ONVIF Device Manager 51

Saving To VIGIL 52

Multiple Cameras Stitched Together Into One Image 52

USB Camera 52

8.4 Recording Mode Tab 53

8.4.1 Recording Modes 53

8.4.2 Scheduled Recording 54

8.4.3 Motion Recording Settings 55

8.4.4 Video Motion Alarm 56

8.4.5 Video Motion Alarm Advanced Settings 57

General Tab 57

Schedule 57

Output Relay 57

Post Motion Record 57

Notifications Tab 57

Local Notification Settings 57

Email Notification Settings 58

8.5 Camera Control Tab 59

8.5.1 Advanced Settings 59

During Alarm 60

After Alarm 60

Control Interface 60

8.6 Video Loss Tab 61

8.6.1 Video Loss Mode 61

8.6.2 Video Loss Trigger 61

8.6.3 Video Loss Email Notification 61

8.7 Audio Tab 62

8.8 Live Overlay Tab 62

9 Settings - Video Analytics Tab 63

9.1 Video Analytics Calibration 64

9.1.1 General 65

9.1.2 Perspective Settings 66

Overhead Camera 66

Perspective Camera 66

9.1.3 Object Type 67

9.1.4 Mask Settings 67

9.1.5 Engine Settings 68

Customized Predefine Mode 68

9.1.6 Display Options 70

Obstacle Settings 71

9.1.7 Meta Settings 72

-iii-

9.1.8 Preview 72

Options 72

Display Layer 72

9.1.9 Kinect™ Settings 74

9.2 Video Analytics Rules 75

9.2.1 People Counting 76

Camera Placement 76

Rule Settings Tab 76

Queue Region Settings Tab 77

People Counting Single Tripwire 78

General Tab 78

Wire Settings Tab 79

Alert Settings Tab 79

Rule Settings Tab 80

Queue Region Settings Tab 81

People Counting Multiple Tripwire 82

Wire Settings Tab 82

9.2.2 Transaction with No Customer Present 83

Customer Not Present Rule 83

General Tab 83

Region Settings Tab 84

Alert Settings Tab 84

Rule Settings Tab 85

V-POS Exceptions 85

9.2.3 Queue Analytics 86

Camera Placement 86

Time in Queue Rule 86

General Tab 86

Region Settings Tab 87

Alert Settings Tab 87

Alarm Settings Tab 87

Time in Queue, Directional Exit Rule 88

General Tab 88

Rule Settings Tab 89

Queue Region Settings Tab 90

Number of People in Queue Rule Settings 91

General Tab 91

Region Settings Tab 91

10 Settings - Server Settings Tab 92

10.1 - Server Settings Tab - Basic Settings 92

10.1.1 Site Name 92

10.1.2 Interface 92

10.1.3 Offsite Backup on Alarm 92

10.1.4 SMTP Server 93

10.1.5 Central SQL Database 93

10.2 General Tab 94

10.2.1 User Audit 96

User Audit Configuration 96

Performance Criteria 96

Usage Performance Indicator 96

User Audit Report 97

Report Types 97

Sample Report 97

Example Usage Summary Report 98

User Performance Report 98

10.3 Startup Tab 99

10.4 Live Tab 100

10.5 Search Tab 101

10.6 Cameras Tab 101

10.7 Clients Tab 102

10.8 Sequence Tab 102

10.9 Hardware Tab 103

10.10 VIGIL Connect Tab 105

10.11 Proxy Tab 107

10.12 Help Menu Tab 107

11 Settings - Media Drives Tab 108

11.1 Video Storage Drives 109

11.2 Using a Virtual File Server for Video Storage 110

Add a Network Drive to VIGIL Server 110

11.3 Data Partitioning for Video and POS/ATM Alarm Video Footage 111

11.4 Alternate Video Storage Drives 111

11.5 Export Destinations 112

12 Settings - COM Ports Tab 113 13 Settings - User and Group Management Tab 114

13.1 Users Tab 114

13.2 Groups Tab 115

14 Settings - Relays/Alarms Tab 116

14.1 Input 116

14.1.1 Input Number 116

14.1.2 Settings Tab 116

14.2 Notification Settings Tab 117

-v-

14.2.1 Email Notification 117

14.2.2 Output Relay 117

14.2.3 Notification Settings 117

14.3 Remote Client Retry Settings 118

14.4 Output Relay Settings 118

14.4.1 Relay Override 118

15 Settings - Data Tab 119

15.1 POS/ATM Connection Settings 119

15.1.1 POS/ATM Settings 119

Priority Camera Settings 119

15.1.2 Connection Settings 119

POS Logging Settings 120

15.1.3 POS/ATM Alarm Settings 120

Filter Settings... 120

15.2 General Settings Tab 121

Live / Playback Settings 121

Data Storage Settings 121

POS Search History 121

15.3 Email Settings Tab 122

15.4 Ignore Fields Tab 123

15.5 External POS/ATM Data Tab 123

15.6 External Data Interface Tab 124

16 Settings - Audio Tab 125

16.1 Audio Recording Device Settings 125

16.2 Audio Talk Device Settings 126

16.3 Live Audio Settings 126

16.4 Audio Storage Drives 126

16.5 Audio Talk / Chat 126

17 DV Player 127 18 Registration 129 19 Language Switcher 130 20 VIGIL Server System Database Utility 131

20.1 Drive Management Tab 132

20.2 Data Management Tab 133

Purge Data 133

Rebuild Database 133

Reset Initial Footage Date / POS ATM Database 133

20.3 Database Management Tab 134

Settings 134

Backup/Restore Database 134

Repair Database 134

20.4 Database Settings Tab 135

Local Database Administrator Password 135

TCP Port 135

Central SQL Database 135

Local Database Memory Usage 136

21 Settings Utility 137 22 VIGIL Server Backup Utility 138 23 Contact Information 139

-vii-

1 Introduction

This guide describes the operation of 3xLOGIC’s VIGIL Server Software (VIGIL Server).

VIGIL Server is cutting edge digital video recording software with an abundance of powerful features. Sever's enhanced video analytics, multiple display methods, micro-management style settings and POS/ATM capability are just a few examples of the features that can help to improve the efficiency and stability of your business. Its intuitive design provides ease of use for the most basic user while providing virtually unlimited flexibility for the advanced. VIGIL Server has also been engineered to be securely and seamlessly accessible via 3xLOGIC's remote VIGIL Client software, giving you access to your Server from single or multiple remote location(s).

The following guide will familiarize you with the software interface and its many features but do not hesitate to contact us with any questions, concerns or suggestionsSee "Contact Information" on page 139

Welcome to 3xLOGIC's VIGIL Server.

Disclaimer: *T his applicationhas been optimized for usewithWindows XP and Windows 7. 3xLOGIC does not actively support other operating systems. Installing thisapplicationon operating systems other than the those mentioned above m ay have undesirable consequences.

2 Software Features

This section describes some of the features of VIGIL Server.

Feature Details

Individual Camera Set-

tings

Configurable CODEC Set-

tings

IP Camera Support VIGIL Server supports up to 32 IP hi-resolution cameras without the need for an installed capture card.

Live Viewer View live footage as it records for up to 32 video feeds.

Built-in Playback Scan previously recorded footage using the built-in video player.

Full Video Search

Capabilities

Exporting/Saving Video

and Images

Configure each camera independently: brightness, contrast, sharpness, hue, resolutions, and more.

Change CODEC settings for each camera such as compression, quality, noise reduction, and more.

Retrieve a list of stored footage for specified cameras from a start date/time to an end date/time and a variety of other search criteria.

Powerful export capabilities enable you to save video footage in AVI or Authentic Video (MJPG) formats. Save still shots in JPEG or BMP formats.

-2-

3 Main Screen

This is the main screen window that is displayed when VIGIL Server has finished loading. The program will automatically load at Windows start-up, log on and open the Live Viewer window. These options can be changed in the settings, if desired.

Icon Toolbar:

This table is a quick listing of the main toolbar buttons and their usage. Detail of each corresponding window is outlined in later sections.

Exits the VIGIL Server program. Click Yes in the Exit Confirmation window to exit VIGIL Server. This will cause VIGIL Server to stop recording video footage.

Logs off/on the current user. Login credentials will be required when logging in.

Note: VIGIL Server will continue to record video footage while the user is logged off.

Opens the Recorder Controls window.

Opens the Live Audio Settings window. Clicking the button opens the context menu from which the Audio Recorder Controls window can be opened.

The button changes its icon and function to the last used audio window.

Opens the Live Viewer window.

If Hardware Rendering has been enabled and is supported by the capture card, the button can be clicked. This opens a context menu allowing selection of either Software Rendered Cams or Real Time Cams.

Opens the Search window.

Clicking the button opens the context menu which allows you to open the Custom Search window.

Resets the windows to their default positions.

Clicking the button opens the context menu which allows you to open Live POS/ATM Data, Alarms,

Export File Browser, Reset Windows Positions, Analog Multiplexer Setup, Sequence, Client Connections, and User Audit.

The button changes its icon and function to the last used tool item. For example, if is clicked and Live POS Data is selected, not only would it open the Live POS Data window, but it would also replace the reset

icon with the icon for the Live POS Data window.

Launches VIGIL Client.

Opens the Settings window. This is the main configuration page for VIGIL Server.

Opens the About 3xLOGIC VIGIL Server System window that contains information such as the trial period remaining, registration information and the software version (including IP Camera and POS .dll file versions).

A basic graph that lets you know how many client connections are open to VIGIL Server. Hover the mouse cursor over this section to view the exact number or click to open the Client Connections window.

Main Menu Toolbar:

Main menu options include window viewing features via the Windows menu item and access to the User Guide or Hardware Information via the Help menu item. Additionally, the Tools menu in the main VIGIL Server window expands on the functions in the icon

toolbar.

The following features are accessible by clicking on the Tools menu item:

Live POS/ATM

Data

Alarms Lists alarm events and thumbnails; allows you to replay footage from the time of the event.

Export File

Browser

Reset Window

Positions

Analog Mul-

tiplexer Setup

Sequence Enables and disables a configured camera Sequence.

Client Con-

nections

Displays a live viewer of received data. This data can come from any supported data source such as: Point of Sale, ATM or Access Control.

Displays a thumbnail browser interface to the export destinations.

Resets all windows to their original sizes and locations.

Opens the Analog Out Multiplexer window.

Lists client systems currently connected to the VIGIL Server.

-4-

Video Analytics

Report

Counters For rules where data is counted, entries with count logs are exported.

Alarms For rules where alarm conditions are configured, the alarms are exported.

POS

User Audit Report

VIGIL Archive

Recorder Opens the Recorder Controls window.

Settings Opens the Settings window.

Network Log

Analyzer

Audit Log

Analyzer

V-POS

Update…

Server

Opens the User Audit Report window where configured usage monitoring can be reviewed. To use the User Audit features, itmust be configured in the settings window.

Open the VIGIL Archive export window. Please refer to the VIGIL Archive users guide for more information on VIGIL Archive. See "Exporting with VIGIL Archive" on page 36

Opens the Network Log Analyzer, used to display history of functions performed by users over the network.

Opens the Audit Log Analyzer, used to display a log of any information, warnings or errors from VIGIL Server.

Provides a quick way to load the application if the V-POS software program is installed. It is especially useful if VIGIL is configured for Kiosk mode where the Windows Start menu is disabled.

Opens the Local Update Utility that provides a small program to perform software updates for VIGIL Server applications.

Opens the Registration window to allow you to register the VIGIL software.

Opens a window where the user selects a time range for a Video Analytics Counters, Alarms or POS report. When the range has been selected, click the Export button to save the report in CSV format to a Windows destination. The report will show results recorded for certain types of video analytics rules including the camera number, rule type, time, and object count.

For rules where register regions are configured, the register counts are exported.

3.1 Live Viewer

The Live Viewer window will open automatically once the program has loaded. If Auto Logon is disabled in the settings, you must log on before the Live Viewer window is opened.

Note: The Live Viewer is a CPU and Graphics Adapter intensive function.

Note: The Live Viewer window can be in either Software Rendered mode or Hardware Rendered mode. If your capture card

supports Hardware Rendered mode, it can be enabled by going to Settings| VIGIL Server Settings tab | Live tab and select- ing the Live Viewer mode with the available radio button.

Note: Appearance of the Live Viewer may vary depending on installed capture card, rendering mode, etc.

Software Rendered

Hardware Rendered

-6-

l Requires more CPU usage. l Camera display speed depends on CPU and video card abilities l Able to display up to 32 camera feeds. l Able to display network camera feeds. l Information overlays such as recording status and video analytics data. l Zooming displayed camera feeds and other available camera manipulation features.

l Able to display up to 32 camera analog feeds. l Less CPU usage. l Able to display network camera feeds. l Cannot display information overlays. l Cannot zoom displayed camera feeds.

3.2 Camera Layout and Quick Access

Use the buttons in the top section of the Live Viewer side toolbar to select the viewing style. If you have more cameras enabled than can be displayed by the current view settings, you can right-click on the layout icon and select a page of cameras to display.

Software Rendered mode for 32 channel systems has these available viewing options:

Single view mode (1 camera), 2 x 2 mode (4 cameras), 3 x 3 (9 cameras), 4 x 4 (16 cameras), 5 x 5 (25 cameras), 6 x 6 (36 cameras). 2 large w/8 small cameras, 1 large w/12 small cameras.

Hardware Rendered mode viewing options vary based on the system model.

To quickly select a camera for Single Live View display mode, click its corresponding number in the Camera Quick Access pad. Camera Quick Access also provides a simple way to check the recording status of each camera, which is communicated through color:

l Green: Constant recording mode and is recording. l Blue: Motion recording mode and is recording (motion detected). l Red: Alarm recording mode and is recording (alarm triggered). l Yellow: Set to a motion recording mode and is recording (motion currently not detected and will

stop after the Post Motion Record time has elapsed).

l Uncolored: Camera is currently not recording, but is enabled. l Disabled: Camera is not recording and is disabled.

To arrange the cameras within the current view style, right-click on a camera position in the Live Viewer window and select a camera to be displayed from the context menu. Since you cannot display a camera in more than one location, if you selected a camera that is already displayed, it will move the camera feed to the new location.

To remove a camera from the Live Viewer window, right-click that particular camera feed and select Stop.

Note: Stopping or changing camera feeds in the Live Viewer window does not affect the recording settings.

When in Software Rendered mode, right-click a camera feed to view the following options:

Copy Copies the current video image to the Windows clipboard.

Enlarges the live video feeds to fill the entire PC window.

Full

Screen

Quick

Plays recent footage for the selected camera in the Playback window; select from One, Five, or Ten minutes before the current time.

Zoom Opens the zoom control. Left-click on an image to zoom in and right-click to zoom out.

OSD

Stop Stops the video feed from being displayed, but does not stop recording.

Note: To zoom in on an image in Full Screen mode, hold down the keyboard Control key and left-click. To zoom

out on an image, hold down the Control key and right-click.

Enable on-screen display of POS Data. This option will be

Enable On-Screen Display

Configure OSD

available if the camera is configured as a POS Priority Camera.

Opens the OSD Configuration Window. See "On-Screen Display - POS/ATM Data " on page 28.

Reset

Resets all cameras to their default position for the current camera layout.

Default

Camera

Control

Digital

PTZ

Opens the Camera Control pad that allows users to control PTZ cameras.

Enable Digital PTZ to use PTZ control features within a fixed camera image. Zoom in and then use the PTZ control to pan and tilt within the fixed image. This option is available and enabled by default for all cameras that do not have alter-

native camera control setup in the camera settings.

Relays

# - Cam-

era

Interfaces to the configured relays. Relays can be toggled on or off, corresponding to closed and open states respectively.

Changes the current video feed on the selected camera. If that video feed was on another camera display, it will move the camera feed to the new location.

3.3 TV Output Switch

With supported hardware, VIGIL Server can display a number of video feeds to analog monitors. Outputs with Multiplexer support can be configured as a multiplexed video output similar to the Live Viewer. The number of analog outputs and multiplex analog outputs varies between models; please check the VIGIL Server model specification for details.

Note: Capture Card Types with multiplex analog output features available include:

l VIGIL Server200X, VIGIL Server100X, VIGIL Server50X – one monitor output with multiplex support and one monitor

output with single camera support.

l PROSERIES – output cards are available for use with this capture card type, all with multiplex support

The TV Output Switch changes the camera displayed on the monitor by selecting the camera number. If no monitors are selected, click on the desired monitor number before selecting the camera number.

On systems supporting Mux/Analog Out, you can also select the Setup Analog Out Mul- tiplexer menu item, which opens the Analog Out Multiplexer window (see below).

To arrange cameras within the selected display grid, right-click on a particular position and select a camera. Camera positions are configured separately for each grid style.

Undoes any layout changes that have been made since the

Analog Output Multiplexer

window was last opened.

Toggles captions on and off for the Analog Output Monitor video feeds.

-8-

3.4 Live Viewer Display Controls

Changes the Live Viewer to full screen mode. To exit full screen mode, click the X in the bottom right corner or press the escape key on the keyboard.This mode may only be accessed via right click on the live viewer display depending on your VIGIL Server's capture card.

Click the Restore Original Display Layout button to return to the previously displayed layout or to the layout where the last camera change was made.

Note: To reload default window sizes and locations, select Tools | Reset Window Positions from the menu, or

select Reset Window Positions from the Tools button drop-down menu. To reset all camera positions to default for the current layout, right-click on any camera feed within that layout and click Reset To Default.

Toggles captions on the Live Viewervideo feeds on and off.

Note: Captions are not included in the recorded footage.

Toggles the display size of the camera when in Single Live View display mode.

When in Hardware Rendered mode, some of the options differ from Software Rendered mode. For example, the right-click context menu only has the options of Copy, FullScreen and QuickSearch.

The following buttons are available in the Live Viewer window for Hardware Rendered mode:

Cycles through which camera is displayed in the first position in the live viewer window. Clicking allows you to select a camera directly.

Note:When in Single Live View display mode, the button PAGE is replaced with CAM, where the function is to

change between cameras rather than pages of cameras.

Toggles captions on/off the Live Viewer video feeds.

Turns on/off all live video feeds. This feature does not affect recording.

Certain capture cards can change between Hardware Rendered and Software Rendered mode. Instead of entering the settings, you can click the arrow beside the Live button on the main VIGIL Server toolbar to select one of these two modes.

3.5 Alarms and Relays

Depending on the hardware installed with your VIGIL Server unit, you may have access to alarm inputs or relay outputs. The number of available alarms and relays is dependent on your hardware.

Alarm inputs can trigger recording of video and/or audio based on an externally tripped circuit. Relay outputs can be triggered by motion alarms, video loss, POS data, or failure of the VIGIL Server.

Opens the Live Alarms or Relayswindow.

Red: Alarm input is triggered. Click the Alarms button to see the number of the alarm which has

been triggered.

The Live Alarms window indicates configured alarm inputs.

Green: Alarm input is enabled.

Red: Alarm input is triggered.

The Relays window indicates configured relay outputs and allows manual control of relays.

Green: Relay output is enabled.

Red: Relay output has been triggered by VIGIL Server.

You can manually turn on/off some relays by clicking on their respective button.

In the example image, the 6th relay has been set to stay closed while the application is open and cannot be turned off manually.

3.6 Media Drive Information

The Media Drive Information section is a live view of the status of the video and audio data storage drives that are configured on the VIGIL Server.

The status of the data drive is indicated by its icon:

Configured drive

Currently recording on this drive

Drive warning

Drive error, contact your system administrator.

The percentage of free space is listed following the name of a drive.

Further drive information is accessed by clicking the + next to the drive. Here, the path of the drive and the available/total space of the drive is displayed.

To view drive information for your audio devices, click the Audio tab.

-10-

3.7 PTZ Camera Controls

Pan/Tilt/Zoom (PTZ) cameras allow navigation to an area of interest and are controlled by the user from the Live Viewer window. There are three major types of Pan/Tilt/Zoom (PTZ) cameras that exist: digital PTZ cameras, IP PTZ cameras and hard-wired PTZ cameras.

Digital PTZ camera control allows users to zoom in on a fixed camera and move within the image without controlling the physical camera itself. Digital PTZ camera control is automatically enabled for all cameras in the live viewer that are not assigned to any other type of camera control. To disable or re-enable the control, right-click the camera in the live viewer, and then select Digital PTZ.The live digital PTZ control works in single-view, multi-view and full-screen mode.

IP PTZ cameras must be set up individually in the VIGIL Server settings and control the physical camera through a network connection to the VIGIL Server.

Hard-wired PTZ cameras are also set up individually in the VIGIL Server settings and control the physical camera through a camera input on the VIGIL Server.

This is a menu of all the PTZ cameras configured on the VIGIL Server. Select a camera to load for control.

Shows/hides additional PTZ camera controls.

Use the mouse to clickand-drag the blue dot in the middle of the Pan-Tilt control in the desired direction. The speed at which the camera moves increases as the dot is dragged closer to the edge

Pan-Tilt

of the circle.

The alternate directional controls are displayed when the selected PTZ camera does not support a full range of motion (i.e. it cannot pan and tilt at the same time), or when the PushButton Controls option is enabled.

Click-and-drag the appropriate slide bar up to increase or

Joystick

Zoom/Focus/

Iris

If a USB Joystick is attached, this button will be available. Once clicked, it opens the Joystick Customizationwindow.

down to decrease. The speed at which the camera is adjusted increases as the bar is moved farther from the center of the control.

This window allows for customization of each of the joystick buttons. Use the drop-down menus to assign actions to each button.

To determine which button is which, go into the Windows Control Panel and select Game Controllers, where the device will be listed. Select it and click Properties. Click any button on the joystick and the button number will be highlighted in the resulting window.

Presets

Presets are fixed locations that the camera can save and go to. The presets are stored within the camera for hard-wired PTZ cameras.

To save a preset, move the camera to the desired preset location, select the preset number from the drop-down menu and click Save. This will overwrite any presets previously saved to that number.

To move the camera to an existing preset, select a preset from the drop-down menu and click Goto, or click the button with the preset number on it.

Patterns Control the saved pattern of movement for the selected camera. Patterns are stored within the camera.

Select a pattern from the drop-down menu and click Record. Use the other control buttons to move the camera in the desired pattern. Once finished, click Stop. This will overwrite the existing saved pattern. Select a pattern from the drop-down menu and click Run to begin the saved pattern.

Tours A tour is a cycle of camera presets. Tour settings are stored within VIGIL Server.

Click Settings to open the Tour Settings window, where presets are added and set to run for a specified number of seconds before going to the next preset.

Click Run to activate the tour.The camera will cycle through the presets in the Live Viewer window.The tour can be ended by moving the camera or pressing Stop.

-12-

Note: Presets must be configured before a tour can be run.

Add Adds a preset to the tour.

Edit Edits a preset in the tour.

Delete Deletes a preset from the tour.

Save Saves changes made to presets.

Cancel

Exits the Tour Settings window without saving any changes.

Enhancements

Settings on the camera that can be toggled on/off. These include Color, Sensitivity, Backlight, White Balance and Auto Focus.

Enhancements can be selected via the Drop Down Box and turned on or off via the buttons.

Menu Some cameras have built-in menus that can be accessed and configured via this tool.

Displays the camera’s menu; it may take a moment to appear.

Exits the camera’s menu. You can also navigate to the Exitmenu option and click the Select button.

Camera menu navigation buttons.

Camera menu select button.

3.8 Live POS / ATM Data

Live POS/ATM Data refers data generated by a compatible data system such as a Point of Sale system, ATM or Access Control, and received by VIGIL Server in real-time. To open the Live POS/ATM Data window, select Live POS/ATM Data from the Tools button drop-down menu in the main VIGIL Server window. The POS/ATM Data (Live) window displays live data from all configured Data

Sources.

The POS/ATM Data (Live) window presents POS data in tabular form organized via the following columns:

l Qty – The quantity of the item purchased. l Item – The item purchased. l Amount – The price of the item purchased. l Code – The transaction code identifies the type of transaction. l Reg # – The cash register number. l Cashier – The cashier currently logged into the POS system. l Receipt # – The receipt number of the current receipt. l Timestamp – The time at which the Point of Sale event occurred. l Idx – A unique identifier to quickly identify and find Data line items. l Connection - Identifies the POS Connection from which the data is being received.

The column headers are all able to be resized as well as rearranged within the window. To move a column, click on the column header that you would like to move and then click another column header to swap column positions. To reset the column locations, right-click in the POS/ATM Data (Live) window and select Reset Column Order. Double click a column header to automatically resize the column to the content width.

Note: Some types of data sources do not support all of the columns that are available. The columns are designed for POS

Data, other Data sources are designed to insert Data to the closest matching column.

-14-

4 Searching

VIGIL Server offers a robust set of tools for searching and playing video footage and data. To open the Search window, either click Search on the main VIGIL Server icon toolbar, or select Search | Search Footage and Data from the main menu.

The Search window is divided into two major portions: the playback section on the left and the searching section on the right.

Each of the Search window sections can be minimized by clicking the double arrows in the title bar. When a section is already

minimized, it can be restored using the double arrows.

Search Performs a search based on the current criteria.

Reset

POS/ATM Data

Resets all search criteria and data filters to their default values. The From/To time defaults to the past hour from when Reset is clicked.

If a POS data connection has been configured, this button will open the POS Data Filter and Data

Search Results sections. Click the POS/ATM Data Filter section title bar to specify the data search criteria.

4.1 Searching Video

When first opened, the Search window defaults to a search of all cameras, recording in all modes, from the last hour. Click the Search button to retrieve all footage meeting the specified criteria.

You can specify the start date/time and end date/time of your search. By default, VIGIL Server allows you to search across multiple days. This can be changed to default to One Day in the Settings window, in the VIGIL Server Settings | Search Tab.

Note: If the searched footage To date or time is older than the oldest footage on the VIGIL Server, the following

prompt will appear:

From/To

Presets

Mode

To automatically adjust the To date to be an hour later than the oldest footage on the VIGIL Server click Yes. If you do not want to have the date range adjusted, click No.

Note: If the searched footage From date or time is newer than the newest footage on the VIGIL Server, the fol-

lowing prompt will appear:

To automatically adjust the From date to be an hour earlier than the newest footage on the VIGIL Server click Yes. If you do not want to have the date range adjusted, click No.

This drop-down menu includes preset search intervals in hourly increments from 1 hour up to 8 hours. Additionally, selections for 15 and 30 minutes can be added by checking Quick Retrieve Short Intervals in the Settings | VIGIL Server Set- tings | Search Tab. When a selection is made, the From/To times are adjusted accordingly. Selecting Custom Search opens the Custom Search window where searches that are performed frequently can be created or run.

Making a selection from this drop-down menu will restrict the returned footage to only the selected type: All Modes, Con- stant, Motion, All Alarms, Digital Input Alarms, Motion Alarms, POS/ATM Alarms or Video Analytics Alarms.

Note: When selecting Video Analytics Alarm mode, please note that retrieved footage will surround Alarm

events associated with VA rules, not all instances of video analytics being utilized.

Cameras This allows you to restrict your search to a limited set of cameras. By default, all cameras will be searched.

-16-

4.1.1 Video Search Results

After completing a search, the results are displayed in the Video Search Results pane as seen below. This pane is expandable and col- lapsible if the POS/ATM Data search is enabled.

Visual Display

Tabular Display

Visual / Tabular

Click this button or use the drop-down menu to switch between Visual and Tabular display options.

Visual display is a graphical representation of the search results. The visual footage chart shows the

period of time searched with footage recorded displayed as blocks of color representing the recording mode: Green for Constant, Blue for Motion or Red for Alarm.

When the mouse is moved within the chart, a line is drawn indicating the point in time under the cursor, which is displayed below the Video Search Results. Clicking within the chart will begin playback of the selected camera at that time, clicking in a white section of the chart will begin playback of the next available footage.

Tabular display is a table with the start and end dates and times of the available video footage. Clicking on a table row will begin playback of the selected camera. The tabular display cannot show gaps in video footage.

Zoom In Allows you to zoom in on the Visual DisplayVideo Search Results for greater precision.

Zoom Out Allows you to zoom out on the Visual display Video Search Results for a wider view.

The playback options allow you to control how your results will be played back. Selecting Single Screen

Single / Multi Screen

will display one camera at a time during playback. Selecting Multi-Screen will play back up to four cam- eras simultaneously in a 2 x 2 multi-screen layout. In either mode, cameras are added to the Playback window by selecting them in the results panel.

4.2 Searching POS/ATM Data

Configure a POS/ATM data connection in the Data tab and click the button to open the POS/ATM Data Filter and Data Search

Results sections. Click the POS/ATM Data Filter title bar to open the POS/ATM filter criteria section.

4.2.1 Search for Line Items

Use the Search for Line Items section to find specific data within the date and time indicated in the Search Criteria section. When searching for line items, normal search criteria are also included (i.e. From and To date/times, selected cameras).

Item

Code Type in text to search by Code.

Quantity Type in a number to search by Quantity.

Value

Cashier Type in text to search by cashier number or name.

Or/And

Type in text to search by Item. Use the drop-down menu to select a recently searched item, remembers last 10 searched for items.

Matches results in the Amount column. By default, Any Price is selected. If you want to match a certain value, select an operator and input a value. The >= means “more than or equal to” the value that you input. For example, if the operator >= is used with the value of $20.15, any POS data with the value of 20.15 and higher will be returned. The <= operator means “less than or equal to”, while the = operator simply means an exact value.

Logical operators that will assist in searching with multiple criteria. By default, this is the OR operator, which will match results in any of the used POS data criteria fields. Alternatively, the AND operator will match results in all of the used POS data criteria fields.

-18-

4.2.2 Search for Transaction

This type of search looks for a unique line item or receipt number and disregards the other criteria.

Receipt

Number

IDX

Type in text that will match results in Receipt # column. The search results will include 10 seconds before the start of the receipt and 10 seconds after the end of the receipt.

Type in text that will match results in IDX column. If the IDX contains a receipt number, the Data returned will be that receipt number and all IDX values corresponding to it within one hour. If there is no receipt number for the searched IDX value, the returned results will be based on the timestamp of that IDX. The search results will be +/- 10 seconds from the timestamp of the IDX.

Note:Depending on the recording configuration of your cameras, there may be no footage matching your search criteria.

The following options are available when a POS/ATM data record within the Data Search Results pane is right-clicked:

Copy Line Copies the selected line of POS/ATM data to the Windows clipboard.

Export

Mark

Video

Region

Search for

Receipt #

Reset Col-

umn

Order

Saves the selected POS/ATM data to a preset destination. Select the destination folder and enter a file name, then click Save. Export destinations are set in the Settings under Media Drives.

Prints the selected POS/ATM data to the default printer. You can also select the printer button and select Print Data from the context menu.

Adds markers to the playback slide bar to easily identify relevant portions of video. Options are +/- 10, 20, or 30 seconds. You must have the Playback window open with video footage selected for this option to become available.

Narrows the Data Search Results to display only items with the selected Receipt Number.

Resets the order of the Data Search Results columns to their default positions.

Note: When a POS/ATM line item is selected in the Data Search Results and there is no video footage that matches that selec-

tion, the next available video frame will be displayed along with the POS/ATM line item that is associated with it.

4.3 Custom Search

A Custom Search that includes specified search criteria can be created and saved. The Custom Search window can be accessed from the Presets | Custom Search drop-down menu. It can also be opened from the toolbar menu (Search | Custom Search). When selected, the Custom Search window will appear.

Add

Edit

Delete Deletes an existing Custom Search. Select an entry and click Delete.

Run Runs an existing Custom Search. Select an entry and click Run.

Descrip-

Cameras

Opens the Add Custom Search window. Once a Custom Search has been added, click Apply to save the search. See below for more info.

Opens the Edit Custom Search window for the selected search. Select an entry and click Edit. Once a Custom Search has been edited, click Apply to save the changes.

The name of the search that will appear

tion

Server

Time Filter

in the Custom Search list.

Select the server the custom search will be run on from the drop down list.

The start time and end time to be searched.

Select the camera(s) to search, or select

All Cameras.

Include Data – When enabled, the Custom Search will include the POS/ATM data

criteria specified.

-20-

OR/AND - Logical operators that will assist in searching with multiple criteria.

Data

By default, this is the OR operator, which will match results in any of the POS/ATM data criteria fields. The AND operator will only match results that have matched results in all of the POS/ATM data criteria fields.

Note: You must save Custom Searches before they can be run. To do this press the OK or Apply buttons.

4.4 Video Playback

To play recorded video footage, click a camera in the Video Search Results pane in the Search window. The camera will load for playback and the retrieved footage will begin playing.

Note: Network cameras may record and play back at a slower rate than what was set in the Recording Speed window,

depending on the available bandwidth.

Information about the camera feed is displayed below the Playback window. This information includes the playback status, the date and time of the footage, the frame rate if currently playing, the resolution and recording CODEC of the footage, the current frame number, and the total number of frames.

+ 118 hidden pages