3xLOGIC VIGIL Server User Manual

3xLOGIC Inc.

6510 West 91st Avenue Westminster, CO 80031 USA

Disclaimer

Information in this document is subject to change without notice and does not represent a commitment on the part of 3xLOGIC Inc. The software and/or databases described in this document are furnished under a license agreement or nondisclosure agreement. They may be used or copied only in accordance with the terms of the agreement. It is against the law to copy the software on any medium except as specifically allowed in the license or nondisclosure agreement. The purchaser may make one copy of the software for backup purposes. No part of this manual and/or databases may be reproduced or transmitted in any form or by any means, electronic or mechanical, including (but not limited to) photocopying, recording, or information storage and retrieval systems, for any purpose other than the purchaser's personal use, without the express written permission of 3xLOGIC Inc.

3xLOGIC, VIGIL and AZTECH are trademarks of 3xLOGIC, Inc.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. 3xLOGIC Inc. disclaim any proprietary interest in trademarks and trade names other than their own.

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Table of Contents

1 Introduction 1 2 Software Features 2 3 Main Screen 3

Icon Toolbar: 3

Main Menu Toolbar: 4

3.1 Live Viewer 6

3.2 Camera Layout and Quick Access 7

3.3 TV Output Switch 8

3.4 Live Viewer Display Controls 9

3.5 Alarms and Relays 10

3.6 Media Drive Information 10

3.7 PTZ Camera Controls 11

3.8 Live POS / ATM Data 14

4 Searching 15

4.1 Searching Video 16

4.1.1 Video Search Results 17

Visual Display 17

Tabular Display 17

4.2 Searching POS/ATM Data 18

4.2.1 Search for Line Items 18

4.2.2 Search for Transaction 19

4.3 Custom Search 20

4.4 Video Playback 21

4.4.1 Controlling Playback Video with Digital PTZ: 22

4.4.2 Camera Right-click Menu: 22

4.4.3 Playback Buttons: 22

4.5 Multi-Screen Playback 23

4.6 Advanced Features 24

4.6.1 Smart Search 24

4.6.2 Zoom 25

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4.6.3 Adjust Image 25

4.6.4 Markers 26

4.6.5 Audio Playback 26

4.7 Authenticating Recorded Video 27

4.8 On-Screen Display - POS/ATM Data 28

5 Exporting 29

5.1 Exporting, Printing, or Emailing Images 29

5.2 Exporting Video 30

5.3 Exporting Audio 31

5.4 Export File Browser 32

5.5 Alarms 33

5.6 Preview Alarms 34

5.7 Suppress Alarms 34

5.8 Search Alarms 35

5.9 Exporting with VIGIL Archive 36

6 Reports 37

6.1 Client Connections 37

6.2 Network Log Analyzer 37

6.3 Audit Log Analyzer 37

7 Video and Audio Recorder Controls 38

7.1 Video Recorder Controls 38

7.2 Live Audio Settings 39

7.3 Audio Live/Recorder Controls 40

7.4 Chat 40

8 Settings – Camera Setup Tab 41

8.1 Camera Setup Tab - Camera Settings 42

8.1.1 Advanced Settings 42

8.1.2 Push Still Shot to Server 43

8.2 CODEC Settings 44

8.2.1 AZTECH™ CODEC Settings 46

8.2.2 MPEG4 CODEC Settings 47

8.2.3 Hardware CODEC Settings 47

8.3 Network Camera Settings 48

8.3.1 Network Camera Type - VIGIL Server 50

ONVIF and PSIA Network Camera Types 50

ONVIF Device Manager 51

Configuring Imaging and Stream Settings in the ONVIF Device Manager 51

Saving To VIGIL 52

Multiple Cameras Stitched Together Into One Image 52

USB Camera 52

8.4 Recording Mode Tab 53

8.4.1 Recording Modes 53

8.4.2 Scheduled Recording 54

8.4.3 Motion Recording Settings 55

8.4.4 Video Motion Alarm 56

8.4.5 Video Motion Alarm Advanced Settings 57

General Tab 57

Schedule 57

Output Relay 57

Post Motion Record 57

Notifications Tab 57

Local Notification Settings 57

Email Notification Settings 58

8.5 Camera Control Tab 59

8.5.1 Advanced Settings 59

During Alarm 60

After Alarm 60

Control Interface 60

8.6 Video Loss Tab 61

8.6.1 Video Loss Mode 61

8.6.2 Video Loss Trigger 61

8.6.3 Video Loss Email Notification 61

8.7 Audio Tab 62

8.8 Live Overlay Tab 62

9 Settings - Video Analytics Tab 63

9.1 Video Analytics Calibration 64

9.1.1 General 65

9.1.2 Perspective Settings 66

Overhead Camera 66

Perspective Camera 66

9.1.3 Object Type 67

9.1.4 Mask Settings 67

9.1.5 Engine Settings 68

Customized Predefine Mode 68

9.1.6 Display Options 70

Obstacle Settings 71

9.1.7 Meta Settings 72

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9.1.8 Preview 72

Options 72

Display Layer 72

9.1.9 Kinect™ Settings 74

9.2 Video Analytics Rules 75

9.2.1 People Counting 76

Camera Placement 76

Rule Settings Tab 76

Queue Region Settings Tab 77

People Counting Single Tripwire 78

General Tab 78

Wire Settings Tab 79

Alert Settings Tab 79

Rule Settings Tab 80

Queue Region Settings Tab 81

People Counting Multiple Tripwire 82

Wire Settings Tab 82

9.2.2 Transaction with No Customer Present 83

Customer Not Present Rule 83

General Tab 83

Region Settings Tab 84

Alert Settings Tab 84

Rule Settings Tab 85

V-POS Exceptions 85

9.2.3 Queue Analytics 86

Camera Placement 86

Time in Queue Rule 86

General Tab 86

Region Settings Tab 87

Alert Settings Tab 87

Alarm Settings Tab 87

Time in Queue, Directional Exit Rule 88

General Tab 88

Rule Settings Tab 89

Queue Region Settings Tab 90

Number of People in Queue Rule Settings 91

General Tab 91

Region Settings Tab 91

10 Settings - Server Settings Tab 92

10.1 - Server Settings Tab - Basic Settings 92

10.1.1 Site Name 92

10.1.2 Interface 92

10.1.3 Offsite Backup on Alarm 92

10.1.4 SMTP Server 93

10.1.5 Central SQL Database 93

10.2 General Tab 94

10.2.1 User Audit 96

User Audit Configuration 96

Performance Criteria 96

Usage Performance Indicator 96

User Audit Report 97

Report Types 97

Sample Report 97

Example Usage Summary Report 98

User Performance Report 98

10.3 Startup Tab 99

10.4 Live Tab 100

10.5 Search Tab 101

10.6 Cameras Tab 101

10.7 Clients Tab 102

10.8 Sequence Tab 102

10.9 Hardware Tab 103

10.10 VIGIL Connect Tab 105

10.11 Proxy Tab 107

10.12 Help Menu Tab 107

11 Settings - Media Drives Tab 108

11.1 Video Storage Drives 109

11.2 Using a Virtual File Server for Video Storage 110

Add a Network Drive to VIGIL Server 110

11.3 Data Partitioning for Video and POS/ATM Alarm Video Footage 111

11.4 Alternate Video Storage Drives 111

11.5 Export Destinations 112

12 Settings - COM Ports Tab 113 13 Settings - User and Group Management Tab 114

13.1 Users Tab 114

13.2 Groups Tab 115

14 Settings - Relays/Alarms Tab 116

14.1 Input 116

14.1.1 Input Number 116

14.1.2 Settings Tab 116

14.2 Notification Settings Tab 117

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14.2.1 Email Notification 117

14.2.2 Output Relay 117

14.2.3 Notification Settings 117

14.3 Remote Client Retry Settings 118

14.4 Output Relay Settings 118

14.4.1 Relay Override 118

15 Settings - Data Tab 119

15.1 POS/ATM Connection Settings 119

15.1.1 POS/ATM Settings 119

Priority Camera Settings 119

15.1.2 Connection Settings 119

POS Logging Settings 120

15.1.3 POS/ATM Alarm Settings 120

Filter Settings... 120

15.2 General Settings Tab 121

Live / Playback Settings 121

Data Storage Settings 121

POS Search History 121

15.3 Email Settings Tab 122

15.4 Ignore Fields Tab 123

15.5 External POS/ATM Data Tab 123

15.6 External Data Interface Tab 124

16 Settings - Audio Tab 125

16.1 Audio Recording Device Settings 125

16.2 Audio Talk Device Settings 126

16.3 Live Audio Settings 126

16.4 Audio Storage Drives 126

16.5 Audio Talk / Chat 126

17 DV Player 127 18 Registration 129 19 Language Switcher 130 20 VIGIL Server System Database Utility 131

20.1 Drive Management Tab 132

20.2 Data Management Tab 133

Purge Data 133

Rebuild Database 133

Reset Initial Footage Date / POS ATM Database 133

20.3 Database Management Tab 134

Settings 134

Backup/Restore Database 134

Repair Database 134

20.4 Database Settings Tab 135

Local Database Administrator Password 135

TCP Port 135

Central SQL Database 135

Local Database Memory Usage 136

21 Settings Utility 137 22 VIGIL Server Backup Utility 138 23 Contact Information 139

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1 Introduction

This guide describes the operation of 3xLOGIC’s VIGIL Server Software (VIGIL Server).

VIGIL Server is cutting edge digital video recording software with an abundance of powerful features. Sever's enhanced video analytics, multiple display methods, micro-management style settings and POS/ATM capability are just a few examples of the features that can help to improve the efficiency and stability of your business. Its intuitive design provides ease of use for the most basic user while providing virtually unlimited flexibility for the advanced. VIGIL Server has also been engineered to be securely and seamlessly accessible via 3xLOGIC's remote VIGIL Client software, giving you access to your Server from single or multiple remote location(s).

The following guide will familiarize you with the software interface and its many features but do not hesitate to contact us with any questions, concerns or suggestionsSee "Contact Information" on page 139

Welcome to 3xLOGIC's VIGIL Server.

Disclaimer: *T his applicationhas been optimized for usewithWindows XP and Windows 7. 3xLOGIC does not actively support other operating systems. Installing thisapplicationon operating systems other than the those mentioned above m ay have undesirable consequences.

2 Software Features

This section describes some of the features of VIGIL Server.

Feature Details

Individual Camera Set-

tings

Configurable CODEC Set-

tings

IP Camera Support VIGIL Server supports up to 32 IP hi-resolution cameras without the need for an installed capture card.

Live Viewer View live footage as it records for up to 32 video feeds.

Built-in Playback Scan previously recorded footage using the built-in video player.

Full Video Search

Capabilities

Exporting/Saving Video

and Images

Configure each camera independently: brightness, contrast, sharpness, hue, resolutions, and more.

Change CODEC settings for each camera such as compression, quality, noise reduction, and more.

Retrieve a list of stored footage for specified cameras from a start date/time to an end date/time and a variety of other search criteria.

Powerful export capabilities enable you to save video footage in AVI or Authentic Video (MJPG) formats. Save still shots in JPEG or BMP formats.

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3 Main Screen

This is the main screen window that is displayed when VIGIL Server has finished loading. The program will automatically load at Windows start-up, log on and open the Live Viewer window. These options can be changed in the settings, if desired.

Icon Toolbar:

This table is a quick listing of the main toolbar buttons and their usage. Detail of each corresponding window is outlined in later sections.

Exits the VIGIL Server program. Click Yes in the Exit Confirmation window to exit VIGIL Server. This will cause VIGIL Server to stop recording video footage.

Logs off/on the current user. Login credentials will be required when logging in.

Note: VIGIL Server will continue to record video footage while the user is logged off.

Opens the Recorder Controls window.

Opens the Live Audio Settings window. Clicking the button opens the context menu from which the Audio Recorder Controls window can be opened.

The button changes its icon and function to the last used audio window.

Opens the Live Viewer window.

If Hardware Rendering has been enabled and is supported by the capture card, the button can be clicked. This opens a context menu allowing selection of either Software Rendered Cams or Real Time Cams.

Opens the Search window.

Clicking the button opens the context menu which allows you to open the Custom Search window.

Resets the windows to their default positions.

Clicking the button opens the context menu which allows you to open Live POS/ATM Data, Alarms,

Export File Browser, Reset Windows Positions, Analog Multiplexer Setup, Sequence, Client Connections, and User Audit.

The button changes its icon and function to the last used tool item. For example, if is clicked and Live POS Data is selected, not only would it open the Live POS Data window, but it would also replace the reset

icon with the icon for the Live POS Data window.

Launches VIGIL Client.

Opens the Settings window. This is the main configuration page for VIGIL Server.

Opens the About 3xLOGIC VIGIL Server System window that contains information such as the trial period remaining, registration information and the software version (including IP Camera and POS .dll file versions).

A basic graph that lets you know how many client connections are open to VIGIL Server. Hover the mouse cursor over this section to view the exact number or click to open the Client Connections window.

Main Menu Toolbar:

Main menu options include window viewing features via the Windows menu item and access to the User Guide or Hardware Information via the Help menu item. Additionally, the Tools menu in the main VIGIL Server window expands on the functions in the icon

toolbar.

The following features are accessible by clicking on the Tools menu item:

Live POS/ATM

Data

Alarms Lists alarm events and thumbnails; allows you to replay footage from the time of the event.

Export File

Browser

Reset Window

Positions

Analog Mul-

tiplexer Setup

Sequence Enables and disables a configured camera Sequence.

Client Con-

nections

Displays a live viewer of received data. This data can come from any supported data source such as: Point of Sale, ATM or Access Control.

Displays a thumbnail browser interface to the export destinations.

Resets all windows to their original sizes and locations.

Opens the Analog Out Multiplexer window.

Lists client systems currently connected to the VIGIL Server.

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Video Analytics

Report

Counters For rules where data is counted, entries with count logs are exported.

Alarms For rules where alarm conditions are configured, the alarms are exported.

POS

User Audit Report

VIGIL Archive

Recorder Opens the Recorder Controls window.

Settings Opens the Settings window.

Network Log

Analyzer

Audit Log

Analyzer

V-POS

Update…

Server

Opens the User Audit Report window where configured usage monitoring can be reviewed. To use the User Audit features, itmust be configured in the settings window.

Open the VIGIL Archive export window. Please refer to the VIGIL Archive users guide for more information on VIGIL Archive. See "Exporting with VIGIL Archive" on page 36

Opens the Network Log Analyzer, used to display history of functions performed by users over the network.

Opens the Audit Log Analyzer, used to display a log of any information, warnings or errors from VIGIL Server.

Provides a quick way to load the application if the V-POS software program is installed. It is especially useful if VIGIL is configured for Kiosk mode where the Windows Start menu is disabled.

Opens the Local Update Utility that provides a small program to perform software updates for VIGIL Server applications.

Opens the Registration window to allow you to register the VIGIL software.

Opens a window where the user selects a time range for a Video Analytics Counters, Alarms or POS report. When the range has been selected, click the Export button to save the report in CSV format to a Windows destination. The report will show results recorded for certain types of video analytics rules including the camera number, rule type, time, and object count.

For rules where register regions are configured, the register counts are exported.

3.1 Live Viewer

The Live Viewer window will open automatically once the program has loaded. If Auto Logon is disabled in the settings, you must log on before the Live Viewer window is opened.

Note: The Live Viewer is a CPU and Graphics Adapter intensive function.

Note: The Live Viewer window can be in either Software Rendered mode or Hardware Rendered mode. If your capture card

supports Hardware Rendered mode, it can be enabled by going to Settings| VIGIL Server Settings tab | Live tab and select- ing the Live Viewer mode with the available radio button.

Note: Appearance of the Live Viewer may vary depending on installed capture card, rendering mode, etc.

Software Rendered

Hardware Rendered

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l Requires more CPU usage. l Camera display speed depends on CPU and video card abilities l Able to display up to 32 camera feeds. l Able to display network camera feeds. l Information overlays such as recording status and video analytics data. l Zooming displayed camera feeds and other available camera manipulation features.

l Able to display up to 32 camera analog feeds. l Less CPU usage. l Able to display network camera feeds. l Cannot display information overlays. l Cannot zoom displayed camera feeds.

3.2 Camera Layout and Quick Access

Use the buttons in the top section of the Live Viewer side toolbar to select the viewing style. If you have more cameras enabled than can be displayed by the current view settings, you can right-click on the layout icon and select a page of cameras to display.

Software Rendered mode for 32 channel systems has these available viewing options:

Single view mode (1 camera), 2 x 2 mode (4 cameras), 3 x 3 (9 cameras), 4 x 4 (16 cameras), 5 x 5 (25 cameras), 6 x 6 (36 cameras). 2 large w/8 small cameras, 1 large w/12 small cameras.

Hardware Rendered mode viewing options vary based on the system model.

To quickly select a camera for Single Live View display mode, click its corresponding number in the Camera Quick Access pad. Camera Quick Access also provides a simple way to check the recording status of each camera, which is communicated through color:

l Green: Constant recording mode and is recording. l Blue: Motion recording mode and is recording (motion detected). l Red: Alarm recording mode and is recording (alarm triggered). l Yellow: Set to a motion recording mode and is recording (motion currently not detected and will

stop after the Post Motion Record time has elapsed).

l Uncolored: Camera is currently not recording, but is enabled. l Disabled: Camera is not recording and is disabled.

To arrange the cameras within the current view style, right-click on a camera position in the Live Viewer window and select a camera to be displayed from the context menu. Since you cannot display a camera in more than one location, if you selected a camera that is already displayed, it will move the camera feed to the new location.

To remove a camera from the Live Viewer window, right-click that particular camera feed and select Stop.

Note: Stopping or changing camera feeds in the Live Viewer window does not affect the recording settings.

When in Software Rendered mode, right-click a camera feed to view the following options:

Copy Copies the current video image to the Windows clipboard.

Enlarges the live video feeds to fill the entire PC window.

Full

Screen

Quick

Plays recent footage for the selected camera in the Playback window; select from One, Five, or Ten minutes before the current time.

Zoom Opens the zoom control. Left-click on an image to zoom in and right-click to zoom out.

OSD

Stop Stops the video feed from being displayed, but does not stop recording.

Note: To zoom in on an image in Full Screen mode, hold down the keyboard Control key and left-click. To zoom

out on an image, hold down the Control key and right-click.

Enable on-screen display of POS Data. This option will be

Enable On-Screen Display

Configure OSD

available if the camera is configured as a POS Priority Camera.

Opens the OSD Configuration Window. See "On-Screen Display - POS/ATM Data " on page 28.

Reset

Resets all cameras to their default position for the current camera layout.

Default

Camera

Control

Digital

PTZ

Opens the Camera Control pad that allows users to control PTZ cameras.

Enable Digital PTZ to use PTZ control features within a fixed camera image. Zoom in and then use the PTZ control to pan and tilt within the fixed image. This option is available and enabled by default for all cameras that do not have alter-

native camera control setup in the camera settings.

Relays

# - Cam-

era

Interfaces to the configured relays. Relays can be toggled on or off, corresponding to closed and open states respectively.

Changes the current video feed on the selected camera. If that video feed was on another camera display, it will move the camera feed to the new location.

3.3 TV Output Switch

With supported hardware, VIGIL Server can display a number of video feeds to analog monitors. Outputs with Multiplexer support can be configured as a multiplexed video output similar to the Live Viewer. The number of analog outputs and multiplex analog outputs varies between models; please check the VIGIL Server model specification for details.

Note: Capture Card Types with multiplex analog output features available include:

l VIGIL Server200X, VIGIL Server100X, VIGIL Server50X – one monitor output with multiplex support and one monitor

output with single camera support.

l PROSERIES – output cards are available for use with this capture card type, all with multiplex support

The TV Output Switch changes the camera displayed on the monitor by selecting the camera number. If no monitors are selected, click on the desired monitor number before selecting the camera number.

On systems supporting Mux/Analog Out, you can also select the Setup Analog Out Mul- tiplexer menu item, which opens the Analog Out Multiplexer window (see below).

To arrange cameras within the selected display grid, right-click on a particular position and select a camera. Camera positions are configured separately for each grid style.

Undoes any layout changes that have been made since the

Analog Output Multiplexer

window was last opened.

Toggles captions on and off for the Analog Output Monitor video feeds.

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3.4 Live Viewer Display Controls

Changes the Live Viewer to full screen mode. To exit full screen mode, click the X in the bottom right corner or press the escape key on the keyboard.This mode may only be accessed via right click on the live viewer display depending on your VIGIL Server's capture card.

Click the Restore Original Display Layout button to return to the previously displayed layout or to the layout where the last camera change was made.

Note: To reload default window sizes and locations, select Tools | Reset Window Positions from the menu, or

select Reset Window Positions from the Tools button drop-down menu. To reset all camera positions to default for the current layout, right-click on any camera feed within that layout and click Reset To Default.

Toggles captions on the Live Viewervideo feeds on and off.

Note: Captions are not included in the recorded footage.

Toggles the display size of the camera when in Single Live View display mode.

When in Hardware Rendered mode, some of the options differ from Software Rendered mode. For example, the right-click context menu only has the options of Copy, FullScreen and QuickSearch.

The following buttons are available in the Live Viewer window for Hardware Rendered mode:

Cycles through which camera is displayed in the first position in the live viewer window. Clicking allows you to select a camera directly.

Note:When in Single Live View display mode, the button PAGE is replaced with CAM, where the function is to

change between cameras rather than pages of cameras.

Toggles captions on/off the Live Viewer video feeds.

Turns on/off all live video feeds. This feature does not affect recording.

Certain capture cards can change between Hardware Rendered and Software Rendered mode. Instead of entering the settings, you can click the arrow beside the Live button on the main VIGIL Server toolbar to select one of these two modes.

3.5 Alarms and Relays

Depending on the hardware installed with your VIGIL Server unit, you may have access to alarm inputs or relay outputs. The number of available alarms and relays is dependent on your hardware.

Alarm inputs can trigger recording of video and/or audio based on an externally tripped circuit. Relay outputs can be triggered by motion alarms, video loss, POS data, or failure of the VIGIL Server.

Opens the Live Alarms or Relayswindow.

Red: Alarm input is triggered. Click the Alarms button to see the number of the alarm which has

been triggered.

The Live Alarms window indicates configured alarm inputs.

Green: Alarm input is enabled.

Red: Alarm input is triggered.

The Relays window indicates configured relay outputs and allows manual control of relays.

Green: Relay output is enabled.

Red: Relay output has been triggered by VIGIL Server.

You can manually turn on/off some relays by clicking on their respective button.

In the example image, the 6th relay has been set to stay closed while the application is open and cannot be turned off manually.

3.6 Media Drive Information

The Media Drive Information section is a live view of the status of the video and audio data storage drives that are configured on the VIGIL Server.

The status of the data drive is indicated by its icon:

Configured drive

Currently recording on this drive

Drive warning

Drive error, contact your system administrator.

The percentage of free space is listed following the name of a drive.

Further drive information is accessed by clicking the + next to the drive. Here, the path of the drive and the available/total space of the drive is displayed.

To view drive information for your audio devices, click the Audio tab.

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3.7 PTZ Camera Controls

Pan/Tilt/Zoom (PTZ) cameras allow navigation to an area of interest and are controlled by the user from the Live Viewer window. There are three major types of Pan/Tilt/Zoom (PTZ) cameras that exist: digital PTZ cameras, IP PTZ cameras and hard-wired PTZ cameras.

Digital PTZ camera control allows users to zoom in on a fixed camera and move within the image without controlling the physical camera itself. Digital PTZ camera control is automatically enabled for all cameras in the live viewer that are not assigned to any other type of camera control. To disable or re-enable the control, right-click the camera in the live viewer, and then select Digital PTZ.The live digital PTZ control works in single-view, multi-view and full-screen mode.

IP PTZ cameras must be set up individually in the VIGIL Server settings and control the physical camera through a network connection to the VIGIL Server.

Hard-wired PTZ cameras are also set up individually in the VIGIL Server settings and control the physical camera through a camera input on the VIGIL Server.

This is a menu of all the PTZ cameras configured on the VIGIL Server. Select a camera to load for control.

Shows/hides additional PTZ camera controls.

Use the mouse to clickand-drag the blue dot in the middle of the Pan-Tilt control in the desired direction. The speed at which the camera moves increases as the dot is dragged closer to the edge

Pan-Tilt

of the circle.

The alternate directional controls are displayed when the selected PTZ camera does not support a full range of motion (i.e. it cannot pan and tilt at the same time), or when the PushButton Controls option is enabled.

Click-and-drag the appropriate slide bar up to increase or

Joystick

Zoom/Focus/

Iris

If a USB Joystick is attached, this button will be available. Once clicked, it opens the Joystick Customizationwindow.

down to decrease. The speed at which the camera is adjusted increases as the bar is moved farther from the center of the control.

This window allows for customization of each of the joystick buttons. Use the drop-down menus to assign actions to each button.

To determine which button is which, go into the Windows Control Panel and select Game Controllers, where the device will be listed. Select it and click Properties. Click any button on the joystick and the button number will be highlighted in the resulting window.

Presets

Presets are fixed locations that the camera can save and go to. The presets are stored within the camera for hard-wired PTZ cameras.

To save a preset, move the camera to the desired preset location, select the preset number from the drop-down menu and click Save. This will overwrite any presets previously saved to that number.

To move the camera to an existing preset, select a preset from the drop-down menu and click Goto, or click the button with the preset number on it.

Patterns Control the saved pattern of movement for the selected camera. Patterns are stored within the camera.

Select a pattern from the drop-down menu and click Record. Use the other control buttons to move the camera in the desired pattern. Once finished, click Stop. This will overwrite the existing saved pattern. Select a pattern from the drop-down menu and click Run to begin the saved pattern.

Tours A tour is a cycle of camera presets. Tour settings are stored within VIGIL Server.

Click Settings to open the Tour Settings window, where presets are added and set to run for a specified number of seconds before going to the next preset.

Click Run to activate the tour.The camera will cycle through the presets in the Live Viewer window.The tour can be ended by moving the camera or pressing Stop.

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Note: Presets must be configured before a tour can be run.

Add Adds a preset to the tour.

Edit Edits a preset in the tour.

Delete Deletes a preset from the tour.

Save Saves changes made to presets.

Cancel

Exits the Tour Settings window without saving any changes.

Enhancements

Settings on the camera that can be toggled on/off. These include Color, Sensitivity, Backlight, White Balance and Auto Focus.

Enhancements can be selected via the Drop Down Box and turned on or off via the buttons.

Menu Some cameras have built-in menus that can be accessed and configured via this tool.

Displays the camera’s menu; it may take a moment to appear.

Exits the camera’s menu. You can also navigate to the Exitmenu option and click the Select button.

Camera menu navigation buttons.

Camera menu select button.

3.8 Live POS / ATM Data

Live POS/ATM Data refers data generated by a compatible data system such as a Point of Sale system, ATM or Access Control, and received by VIGIL Server in real-time. To open the Live POS/ATM Data window, select Live POS/ATM Data from the Tools button drop-down menu in the main VIGIL Server window. The POS/ATM Data (Live) window displays live data from all configured Data

Sources.

The POS/ATM Data (Live) window presents POS data in tabular form organized via the following columns:

l Qty – The quantity of the item purchased. l Item – The item purchased. l Amount – The price of the item purchased. l Code – The transaction code identifies the type of transaction. l Reg # – The cash register number. l Cashier – The cashier currently logged into the POS system. l Receipt # – The receipt number of the current receipt. l Timestamp – The time at which the Point of Sale event occurred. l Idx – A unique identifier to quickly identify and find Data line items. l Connection - Identifies the POS Connection from which the data is being received.

The column headers are all able to be resized as well as rearranged within the window. To move a column, click on the column header that you would like to move and then click another column header to swap column positions. To reset the column locations, right-click in the POS/ATM Data (Live) window and select Reset Column Order. Double click a column header to automatically resize the column to the content width.

Note: Some types of data sources do not support all of the columns that are available. The columns are designed for POS

Data, other Data sources are designed to insert Data to the closest matching column.

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4 Searching

VIGIL Server offers a robust set of tools for searching and playing video footage and data. To open the Search window, either click Search on the main VIGIL Server icon toolbar, or select Search | Search Footage and Data from the main menu.

The Search window is divided into two major portions: the playback section on the left and the searching section on the right.

Each of the Search window sections can be minimized by clicking the double arrows in the title bar. When a section is already

minimized, it can be restored using the double arrows.

Search Performs a search based on the current criteria.

Reset

POS/ATM Data

Resets all search criteria and data filters to their default values. The From/To time defaults to the past hour from when Reset is clicked.

If a POS data connection has been configured, this button will open the POS Data Filter and Data

Search Results sections. Click the POS/ATM Data Filter section title bar to specify the data search criteria.

4.1 Searching Video

When first opened, the Search window defaults to a search of all cameras, recording in all modes, from the last hour. Click the Search button to retrieve all footage meeting the specified criteria.

You can specify the start date/time and end date/time of your search. By default, VIGIL Server allows you to search across multiple days. This can be changed to default to One Day in the Settings window, in the VIGIL Server Settings | Search Tab.

Note: If the searched footage To date or time is older than the oldest footage on the VIGIL Server, the following

prompt will appear:

From/To

Presets

Mode

To automatically adjust the To date to be an hour later than the oldest footage on the VIGIL Server click Yes. If you do not want to have the date range adjusted, click No.

Note: If the searched footage From date or time is newer than the newest footage on the VIGIL Server, the fol-

lowing prompt will appear:

To automatically adjust the From date to be an hour earlier than the newest footage on the VIGIL Server click Yes. If you do not want to have the date range adjusted, click No.

This drop-down menu includes preset search intervals in hourly increments from 1 hour up to 8 hours. Additionally, selections for 15 and 30 minutes can be added by checking Quick Retrieve Short Intervals in the Settings | VIGIL Server Set- tings | Search Tab. When a selection is made, the From/To times are adjusted accordingly. Selecting Custom Search opens the Custom Search window where searches that are performed frequently can be created or run.

Making a selection from this drop-down menu will restrict the returned footage to only the selected type: All Modes, Con- stant, Motion, All Alarms, Digital Input Alarms, Motion Alarms, POS/ATM Alarms or Video Analytics Alarms.

Note: When selecting Video Analytics Alarm mode, please note that retrieved footage will surround Alarm

events associated with VA rules, not all instances of video analytics being utilized.

Cameras This allows you to restrict your search to a limited set of cameras. By default, all cameras will be searched.

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4.1.1 Video Search Results

After completing a search, the results are displayed in the Video Search Results pane as seen below. This pane is expandable and col- lapsible if the POS/ATM Data search is enabled.

Visual Display

Tabular Display

Visual / Tabular

Click this button or use the drop-down menu to switch between Visual and Tabular display options.

Visual display is a graphical representation of the search results. The visual footage chart shows the

period of time searched with footage recorded displayed as blocks of color representing the recording mode: Green for Constant, Blue for Motion or Red for Alarm.

When the mouse is moved within the chart, a line is drawn indicating the point in time under the cursor, which is displayed below the Video Search Results. Clicking within the chart will begin playback of the selected camera at that time, clicking in a white section of the chart will begin playback of the next available footage.

Tabular display is a table with the start and end dates and times of the available video footage. Clicking on a table row will begin playback of the selected camera. The tabular display cannot show gaps in video footage.

Zoom In Allows you to zoom in on the Visual DisplayVideo Search Results for greater precision.

Zoom Out Allows you to zoom out on the Visual display Video Search Results for a wider view.

The playback options allow you to control how your results will be played back. Selecting Single Screen

Single / Multi Screen

will display one camera at a time during playback. Selecting Multi-Screen will play back up to four cam- eras simultaneously in a 2 x 2 multi-screen layout. In either mode, cameras are added to the Playback window by selecting them in the results panel.

4.2 Searching POS/ATM Data

Configure a POS/ATM data connection in the Data tab and click the button to open the POS/ATM Data Filter and Data Search

Results sections. Click the POS/ATM Data Filter title bar to open the POS/ATM filter criteria section.

4.2.1 Search for Line Items

Use the Search for Line Items section to find specific data within the date and time indicated in the Search Criteria section. When searching for line items, normal search criteria are also included (i.e. From and To date/times, selected cameras).

Item

Code Type in text to search by Code.

Quantity Type in a number to search by Quantity.

Value

Cashier Type in text to search by cashier number or name.

Or/And

Type in text to search by Item. Use the drop-down menu to select a recently searched item, remembers last 10 searched for items.

Matches results in the Amount column. By default, Any Price is selected. If you want to match a certain value, select an operator and input a value. The >= means “more than or equal to” the value that you input. For example, if the operator >= is used with the value of $20.15, any POS data with the value of 20.15 and higher will be returned. The <= operator means “less than or equal to”, while the = operator simply means an exact value.

Logical operators that will assist in searching with multiple criteria. By default, this is the OR operator, which will match results in any of the used POS data criteria fields. Alternatively, the AND operator will match results in all of the used POS data criteria fields.

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4.2.2 Search for Transaction

This type of search looks for a unique line item or receipt number and disregards the other criteria.

Receipt

Number

IDX

Type in text that will match results in Receipt # column. The search results will include 10 seconds before the start of the receipt and 10 seconds after the end of the receipt.

Type in text that will match results in IDX column. If the IDX contains a receipt number, the Data returned will be that receipt number and all IDX values corresponding to it within one hour. If there is no receipt number for the searched IDX value, the returned results will be based on the timestamp of that IDX. The search results will be +/- 10 seconds from the timestamp of the IDX.

Note:Depending on the recording configuration of your cameras, there may be no footage matching your search criteria.

The following options are available when a POS/ATM data record within the Data Search Results pane is right-clicked:

Copy Line Copies the selected line of POS/ATM data to the Windows clipboard.

Export

Mark

Video

Region

Search for

Receipt #

Reset Col-

umn

Order

Saves the selected POS/ATM data to a preset destination. Select the destination folder and enter a file name, then click Save. Export destinations are set in the Settings under Media Drives.

Prints the selected POS/ATM data to the default printer. You can also select the printer button and select Print Data from the context menu.

Adds markers to the playback slide bar to easily identify relevant portions of video. Options are +/- 10, 20, or 30 seconds. You must have the Playback window open with video footage selected for this option to become available.

Narrows the Data Search Results to display only items with the selected Receipt Number.

Resets the order of the Data Search Results columns to their default positions.

Note: When a POS/ATM line item is selected in the Data Search Results and there is no video footage that matches that selec-

tion, the next available video frame will be displayed along with the POS/ATM line item that is associated with it.

4.3 Custom Search

A Custom Search that includes specified search criteria can be created and saved. The Custom Search window can be accessed from the Presets | Custom Search drop-down menu. It can also be opened from the toolbar menu (Search | Custom Search). When selected, the Custom Search window will appear.

Add

Edit

Delete Deletes an existing Custom Search. Select an entry and click Delete.

Run Runs an existing Custom Search. Select an entry and click Run.

Descrip-

Cameras

Opens the Add Custom Search window. Once a Custom Search has been added, click Apply to save the search. See below for more info.

Opens the Edit Custom Search window for the selected search. Select an entry and click Edit. Once a Custom Search has been edited, click Apply to save the changes.

The name of the search that will appear

tion

Server

Time Filter

in the Custom Search list.

Select the server the custom search will be run on from the drop down list.

The start time and end time to be searched.

Select the camera(s) to search, or select

All Cameras.

Include Data – When enabled, the Custom Search will include the POS/ATM data

criteria specified.

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OR/AND - Logical operators that will assist in searching with multiple criteria.

Data

By default, this is the OR operator, which will match results in any of the POS/ATM data criteria fields. The AND operator will only match results that have matched results in all of the POS/ATM data criteria fields.

Note: You must save Custom Searches before they can be run. To do this press the OK or Apply buttons.

4.4 Video Playback

To play recorded video footage, click a camera in the Video Search Results pane in the Search window. The camera will load for playback and the retrieved footage will begin playing.

Note: Network cameras may record and play back at a slower rate than what was set in the Recording Speed window,

depending on the available bandwidth.

Information about the camera feed is displayed below the Playback window. This information includes the playback status, the date and time of the footage, the frame rate if currently playing, the resolution and recording CODEC of the footage, the current frame number, and the total number of frames.

4.4.1 Controlling Playback Video with Digital PTZ:

Cameras can be controlled during playback using the digital PTZ camera control in the same way as the Live Viewer. Because digital PTZ controls movement within the image, it can be used for both live and playback video. The digital PTZ controls will work for every camera that is loaded for playback regardless of the camera control type specified in the settings. The digital PTZ control works in single-screen, multi-screen, zoom-screen, and full-screen mode.

4.4.2 Camera Right-click Menu:

Remove Removes a camera from playback.

Copy

For cameras using the 360 Dewarping PTZ Camera Control type, the video can be manipulated in the playback window using the following right-click menu options:

Source Video Only

(Rotate Disabled)

Source Video Only

(Rotate enabled)

360 View and Source

Video

Copies a still shot of the current image to the Windows clipboard. If the image is zoomed in, a Copy Zoomed option will be available as well.

This option is enabled by default. This feature allows users to zoom in and move cameras during playback. Click on an area of interest and then use the mouse scroll to zoom in.Click-and-drag to move the image after it is zoomed in.

This feature allows users to zoom in and rotate cameras during playback. Click on an area of interest and then use the mouse scroll to zoom in. Or, click-and-drag to rotate the image.

This feature splits the playback image into 4 quadrants. The first quadrant shows the full image, and the second, third and fourth quadrants show different zoomed sections of the image. To load an area of interest in one of the zoom quadrants, click on a zoom quadrant and then click on the first quadrant to load that section. The zoomed sections can be clicked on directly and then rotated.

4.4.3 Playback Buttons:

Click-and-drag the Variable Speed Playback Slider to change the speed of the video playback. The variable speed playback tool tip displays the number of times faster the variable speed playback is than the Recorded Speed. You can also right click on the button to select the speed directly.

Click the Fast Backward or Fast Forward button to playback at Maximum speed without skipping any frames.

Skips to the very beginning/end of the video footage.

Skips one 10th of the footage if clicked while playing the video footage.

While paused or stopped, click to playback frame by frame. The mouse scroll wheel can also be used to do this by selecting the playback slide-bar.

Pauses the video footage.

Plays the video footage backward or forward.

Click-and-drag the slide-bar to move to a different point in the video clip.

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Stretches the playback image to fill the Playback window.

Note:Footage recorded in 704x480 resolution or higher is scaled down to fit within the Playback win-

dow.

For exporting Still Image, Video Footage, Audio or POS/ATM Data.

Click and select Print Still Image to print the current frame, or select Print Data to print the POS data currently displayed in the Data Search Results pane. Defaults to Print Still Image if no Data Search Results avail- able.

Click to Authenticate the currently selected video footage. For more information on authentication.

Click to toggle the Data On-Screen Display feature, where POS/ATM data is displayed with the video footage.

Click to play in Full Screen mode. Double-click on the image to return to the standard Playback window.

Note:To zoom in on an image in Full Screen mode, hold down the Control key and left-click. To

zoom out on an image, hold down the Control key and right-click.

Cue Frame

Zoom / Normal

Screen

Cues the playback video to a specific frame. Enter a frame number in the text box and click the Cue Frame button.

Enlarges the Playback window so details in the playback image are easier to see. When in Zoom Screen mode, click the Normal Screen button to return to the original window.

Displays the Camera name currently playing and the type of recording.

4.5 Multi-Screen Playback

Select from the Video Search Results toolbar to playback up to four cameras simultaneously. The Playback window will be divided into quadrants; they are filled in clockwise order beginning from the top left. To add a camera to the playback, click on its name or some point within its timeline. If all quadrants have cameras loaded, clicking a new camera will replace one of the initial cameras. Footage will play back from all loaded cameras simultaneously.

Note:If a camera does not have footage for a time when other cameras do have footage, the video will pause with an over-

lay stating “No frames were found” while other cameras continue to play. When the playback time reaches a point where the paused camera has more footage, its playback will resume. When there is no footage for any camera, the playback skips to the next time where footage exists for at least one camera.

Note:To revert to Single Screen playback, first select a camera and then click the Multi-Screen button in the Video Search

Results section.

4.6 Advanced Features

4.6.1 Smart Search

The Smart Search feature refines the loaded video footage based on motion detected within a user-defined region.

To perform a Smart Search, you must first define or “mask” a motion detection region. To do this, click Show Mask and draw on the playback image. Any time a clear area is clicked on, the mask is expanded. Alternatively, when a masked area is clicked on, the mask is removed. Click the Smart Search button to perform the search. Once the search is com- plete, only video frames that contain motion in the masked region will be loaded for playback.

Note:If there is more than one masked region (i.e. two or more

disconnected masks), the Smart Search will load video frames that contain motion in any of the regions.

Show

Mask

Shows/hides the Smart Search mask. A mask can only be edited when the Show Mask button is latched on.

Offers some quick options for modifying masks:

Clear – Erases all masks on the image.

Select All – Masks the entire image.

Invert - Swaps clear and masked areas.

Note:The Show Mask button must be latched on for these options to be available.

Sensitivity

Smart

Reset Removes all Smart Search masks and restores the originally loaded footage.

Visual

Track

This slider controls the sensitivity of the motion detection algorithm used by the Smart Search function. To the left is less sensitive, requiring larger change in motion; to the right is a more sensitive, detecting smaller movement.

Performs the Smart Search. Video frames that do not contain motion in the masked regions are removed from the

loaded footage. Use the buttons to skip back/forward to the next Smart Search frame.

When enabled, the Visual Tracking feature tracks moving objects by the placement of white corners around the object.

Analytics Displays a menu where Video Analytics information can be overlaid on the playback footage.

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4.6.2 Zoom

Playback footage can be zoomed by selecting the Zoom tab from the Advanced Features section. When the cursor is moved over the Playback window, a zoom outline will be displayed to indicate the region that will be magnified. Left-clicking zooms in and rightclicking zooms out of the image. Zoom In and Zoom Out buttons are also available in the Zoom tab.

The magnification factor is displayed in the upper right-hand corner of the Playback window.

4.6.3 Adjust Image

When playback is paused, you can adjust the image by selecting the Adjust Image tab from the Advanced Features section. The adjusted image can be exported or printed.

Brightness Adjusts the brightness of the current frame.

Contrast Adjusts the contrast of the current frame.

Grayscale Toggles between a grayscale and color image. Only still images will export in grayscale.

Reset Returns the image to its default values.

Note: Only a paused image can be adjusted; adjustment of footage during playback is too CPU intensive. Any adjustment

you have made will be reapplied when footage is paused again.

4.6.4 Markers

During playback, if only a sub-range of the loaded footage is of interest it can quickly be selected by using Markers. To use Markers, select the Markers tab from the Advanced Features section.

Position the footage navigation slider at the beginning of the sub-range and click the

Start / End Range

Start Range button. You will notice a small marker appear below the starting point(circled in red, right.) Next, navigate to the end of the sub-range and click the End Range button.

Clear

View

Removes the sub-range markers. If the sub-range is cleared when the View button is latched on, the playback will return from the sub-range to the fully loaded footage.

Loads the sub-range for playback. The playback information will indicate that a sub-range is currently displayed. All of the playback controls will operate on only the sub-range of footage.

Note:If multiple cameras are loaded for playback in Multi-Screen mode, each camera can have its own unique sub-range of

footage.

Note: If a sub-range has been defined, only the sub-range will be saved when video is exported.

4.6.5 Audio Playback

If audio recording is enabled and configured in the VIGIL Server settings, the Audio tab will become available in the Advanced Features section of the Search window. Selecting an audio channel from this tab allows you to playback recorded audio along with video

footage.

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All Audio

Video Only Audio

To choose which audio channel to playback, select the channel from the drop-down menu in the

Audio tab.

When selected, all audio from the specified channel is played back even when there is no corresponding video footage for the playback time.

When selected, audio from the specified channel is played back only when there is corresponding video footage for the playback time.

This Audio Level Meter indicates the signal strength of the currently playing audio.

4.7 Authenticating Recorded Video

VIGIL Server embeds a security key in recorded footage for each video frame. These keys can be easily checked to verify that the footage is authentic and has not been tampered with.

Begins the authentication process; a window opens displaying the progress. Depending on the length and location of the video footage, authentication may take several minutes to complete. You can cancel the authentication at any time by clicking Cancel. Any frames that were processed prior to cancelling have been authenticated. If the video is authentic, the Authentication Complete mes- sage will be displayed.

If the video has been tampered with, the authentication will halt at the first damaged frame and provide an error message with the problem frame number.

If Real-Time Authentication (in VIGIL Server Settings | Search tab) is enabled, during playback a large red X is displayed over the frame if the footage does not pass authentication.

4.8 On-Screen Display - POS/ATM Data

When POS/ATM search results are found and a camera is loaded for playback, the On-Screen Display (OSD) feature can be enabled. Enabling this feature will overlay POS/ATM records on the video while it is played back.

Enables/Disables the OSD of POS data. The opens the OSD context menu, allowing you to Enable/Disable the OSD or open the Configure OSD window.

Note:The OSD feature is available when the POS/ATM Data button in the Search window is latched on.

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5 Exporting

Video footage can be saved either as a single frame still shot or as a video file, audio and POS/ATM data can be saved either embedded within video footage or in a separate document. This process is referred to as “exporting”.

Note: To export you must have at least one export destination configured.

Note: If Export Auditing is enabled, required information must be entered before selecting the destination folder for both

images and video exports.

5.1 Exporting, Printing, or Emailing Images

Single frame shots can be saved or emailed in either Bitmap or JPEG format. BMP images retain all of the original image detail, but are typically much larger than JPEG images as a result. JPEG images are compressed and are typically indistinguishable from the original image when the JPG quality is 70 or greater.

Opens the Export context menu where the file format is selected. The Export button is only enabled when video footage is selected in the Playback window.

Select Bitmap to save the current frame in bitmap .BMP format. Select the export destinations and enter a filename. Click Save when finished or Cancel to exit without saving.

Select JPEG to save the current frame in JPEG .JPG format. Select the export destination and enter a

Still Image

E-mail

filename. Additionally, you may select a quality setting for the JPG image by adjusting the slider. Closer to the left side means a lower quality, smaller sized file; further to the right means a higher quality, larger sized file. For the most part, the default compression setting is the best choice. Click Save when finished or Cancel to exit without saving.

Select Bitmap or JPEG to e-mail the current frame in .BMP or .JPG format. Enter the email subject, body and recipients.

Note:For email to function properly, a valid SMTP Server must be configured in the VIGIL

Server Settings tab.

Select the destination you want to save the image to. You can select multiple destinations by checking the corresponding boxes, as well as create subdirectories by using the New Folder button. When exporting a Bitmap the Quality slider will not be visible.

Prints to the Windows default printer. Click this button and select Print Still Image.

Note:The image will be sent to the default Windows printer only. If one has not been con-

figured an error message will appear.

5.2 Exporting Video

Video footage can be exported in Microsoft AVI video format or in Authentic Video format which uses 3xLOGIC’s proprietary Motion JPEG AZTECH™ format. Video clips exported in Authentic Video format can be played using the 3xLOGIC DV Player program. AVI for- mat video clips can be played using Windows Media Player or any other player that supports standard AVI format.The Authentic

Video format is recommended when exporting video clips as evidence since the authenticity of the clip can be verified using DV Player. VIGIL Server allows video exports to include the VIGIL DV player program to ensure that playback software is available for Authentic Video exports.

Opens the Export context menu. Select the type of file you want to export.

Saves the current video footage in AVI format. Select the export destinations and enter a filename.

Clicking the Advanced button will open the CODEC Settings window that allows you to set the image size the video will be saved at. The … button will open another window where you can select and configure the CODEC used during the encoding process.

AVI

Authentic

Video

Data

Click OK when finished or Cancel to exit without saving.

Saves the current video footage in MJPEG format. Select the export destinations and enter a filename. Click Save when finished, or Cancel to exit without saving.

Export the POS/ATM data in a text file.

Note:To export POS data you must have the POS Connection Settings configured in the Settings | Data tab.

POS/ATM Data as Text File – POS/ATM data is included with

the export in a separate text file.

Audio Data Embedded in

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Exports any audio on the selected channel with the video file.

POS/ATM Data Embedded in Video - The POS/ATM data will be

overlaid on the video image when the exported video file is

opened using DV Player.

Video

AVI export with no audio configured Authentic Video export with audio available

Select the destination to which you want to save the footage. You can select multiple destinations, as well as create subdirectories using the New Folder button.

When choosing to export video (from a playback frames left -edge control menu,) you will have the option of exporting the selected camera footage or all cameras footage. Choosing Selected Camera will export only the currently selected camera footage. Choosing All Cameras will export footage from all currently displayed cameras to separate files. The files will have the camera name appended to the filename. Export progress will be displayed as pictured right.

5.3 Exporting Audio

To export audio in .wav format with no accompanying video footage,

click the export button and select Audio as WAV File. Use the From and To date and time boxes to select the range of the audio footage to export, and select the audio channel to export from the Channel drop- down menu.

Note:To export audio, an audio channel must be configured in the

VIGIL Server Settings | Audio Tab.

5.4 Export File Browser

The Export File Browser provides a thumbnail file browser for exported video footage and still shots. File navigation is similar to Windows Explorer. To open the Exports window, select the Export File Browser option from the tools drop-down menu in the main VIGIL Server window.

Open a File

Open in External

Application

Copy a File

Delete a File

Copy a Folder

Delete a Folder

Double-click the desired file in the File Browser or Thumbnail Browser. This will open the file using the default program as configured in the Windows file associations. VIGIL Server includes an internal viewer for .BMP and .JPG files.

Right-click the desired file in the File Browser or Thumbnail Browser and select Open in External Appli- cation. This will open the file using the default program as configured in the Windows file associations.

Right-click the desired file in the File Browser or Thumbnail Browser and select Copy item(s). This will open the Select Destination window that allows you to save another copy of the file to an export des- tination. You can also use the menu to copy a file by selecting the file and going to File | Copy item(s). To select multiple folders, hold down the Ctrl key while selecting.

Right-click the desired file in the File Browser or Thumbnail Browser and select Delete item(s). You can also use the menu to delete a file by selecting the file and going to File | Delete item(s). To select multiple folders, hold down Ctrl while selecting.

Right-click on a folder in the File Browser and select Copy item(s). You can also use the menu to copy a folder by selecting the folder and going to File | Copy item(s). To select multiple folders, hold down Ctrl while selecting.

Right-click on a folder in the File Browser and select Delete item(s). You can also use the menu to delete a folder by selecting the folder and going to File | Delete item(s). To select multiple folders, hold down the Ctrl key while selecting.

Note: Only empty folders can be deleted.

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Note: For export folders to show in the browser, at least one export destination must be configured in Settings | Media

Drives tab | Export Destinations.

5.5 Alarms

The Alarms tool provides a listing of alarm events and allows quick playback of alarm footage. To open the Alarms window, select Alarms from the Tools menu in the main VIGIL Server window.

Note:If Popup Alarm Screen is enabled in the settings, the Alarms window will automatically display in response to an alarm

event.

Alarms are listed in a tabular form with the camera number, camera name, alarm type, and alarm time. New alarms that have not yet been acknowledged are red whereas acknowledged alarms are yellow.

Alarms

Acknowledge Acknowledges the selected alarm and changes its highlighted color to yellow.

Acknowledge

All

Clear Clears the selected alarm from the Alarms window.

Clear All Clears all alarms from the Alarms window.

Suppress

Live Loads live video footage of the camera that corresponds to the selected alarm in the Live Viewer.

Playback

In the alarm right-click menu all of the above features are available as well as the Export Image feature. Once an alarm thumbnail has been opened the Export Image feature will become available. When selected, the Select Destination window displays where the user can choose an export destination to save a copy of the thumbnail image.

Search for cleared alarms.

Acknowledges all visible alarms and changes their highlighted color to yellow.

Opens the Suppressed Alarm window where alarms can be suppressed so that no new notifications from the sup- pressed alarm will display until the alarm suppression expires or is deleted.

Plays back the video footage for the selected alarm. The playback footage will begin at the alarm Start Time and end at the alarm End Time.

5.6 Preview Alarms

Click on the thumbnail icon in the Preview column to show a thumbnail snapshot image of the alarm event. Click on the expanded thumbnail to minimize it.

The grayscale thumbnail icon represents a thumbnail that has not yet been viewed. Click on the icon to view the thumbnail.

The colour thumbnail icon represents a thumbnail that has been viewed, but has been minimized.Click on the icon to open the thumbnail.

The grayscale thumbnail icon with a yellow exclamation point represents a thumbnail display attempt where no thumbnail was currently available. For example, if the minute of video footage was still in process of being written on the VIGIL Server system. Click on the thumbnail again after a moment to retry the thumbnail display request.

The alarm thumbnail snapshot displays the first frame of the alarm footage.

5.7 Suppress Alarms

While an alarm is suppressed, no new notifications from the suppressed alarm will display until the alarm suppression expires or is deleted. While the alarm is suppressed, the Suppressed Alarms title bar flashes as a reminder that there are suppressed alarms.

Right-click on an alarm and select Suppress to open the Suppressed Alarm configuration window. Click the Suppressed Alarms title bar to expand or collapse the Suppressed Alarms window. In this window, Suppressed Alarms can be added, edited, or deleted.

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5.8 Search Alarms

Click to open the Search Alarms window where a variety of criteria can be used to search for an alarm event.

Click Search to search for all alarm events on the system. The results can be narrowed down with the following options.

From/To Check the From and/or To box and enter the time range to search for alarm events.

Alarm Type Check this box and select an alarm type to search for from the drop-down menu.

Alarm Check this box and enter an alarm number to search for.

Camera

Number

Reset Resets the search criteria to default.

Search Searches for alarm events that match the search criteria.

Live Loads the live video feed of the camera that corresponds to the selected alarm in the Live Viewer.

Playback

Prev Navigates to the previous page

Next Navigates to the next page

Check this box and enter a camera number to search for.

Plays back the video footage for the selected alarm. The playback footage will begin at the alarm Start Time and end at the alarm End Time.

5.9 Exporting with VIGIL Archive

To export footage and other surveillance data(audio, POS/ATM data, user audit data) from your VIGIL Server using VIGIL Archive, select VIGIL Archive from Tools in the main toolbar or by clicking the context arrow from the Tools button in the icon menu toolbar and selecting VIGIL Archive from the drop-down menu.

By default, all footage and all data from the selected time range on all active cameras will be exported. Click on Advanced to choose cameras and data types to be exported.

Select a date and time range, and click Next. Select a destination for your exports and click Export to begin exporting your footage and data. You can continue to work in VIGIL Server while Archive exports your data or you may watch Export progress via the VIGIL Archive window. When the Export has completed, you may exit VIGIL Archive.

Your files will now be present in the chosen export destination.

Your files are now ready for import to a VIGIL Review Station.

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6 Reports

6.1 Client Connections

The Client Connections window displays a list of current con- nection activity from other applications, for example VIGIL Client stations. To open the Client Connections window, select the Client Connections option from the Tools icon drop-down menu in the main VIGIL Server window. You can also double-click the Client Connections status bar.

The table provides the following information: the client’s remote host name or IP address, the remote host connection port, the locally connected port and the last activity time of the connection.

Update Frequency- Adjusts the update frequency of the table every set amount of seconds entered in the corresponding box.

6.2 Network Log Analyzer

The Network Log Analyzer provides a simple way to check for network activity of VIGIL software. It will log IP addresses and VIGIL user names of all connections made. To open the Network Log Analyzer, select Tools from the main menu bar and select Network

Log Analyzer.

6.3 Audit Log Analyzer

The Audit Log Analyzer provides a way to analyze, search and monitor various errors and general information for the VIGIL Server software. Essentially, it allows you to search the logs by using a variety of criteria such as date/time, error code, IP address, or module. To open the Audit Log Analyzer, select Tools from the main menu bar and select Audit Log Analyzer.

7 Video and Audio Recorder Controls

7.1 Video Recorder Controls

The Recorder Controls window allows you to control which cameras are recording footage. It also provides a quick summary of the camera configuration. To open the Recorder Controls window, click the Recorder button in the main VIGIL Server icon toolbar.

Start Record-

ing

Stop Record-

ing

Camera Setup

Close Window Closes the Recorder Controls window.

Type/Address/ The Type/IP address/Port/URL of the network camera.

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Starts recording footage for the selected camera.

Stops recording footage for the selected camera.

Opens the Camera Setup tab in the VIGIL Server Settings window. The camera selected in the Recorder Controls window will be automatically selected in the Camera Setup tab.

Network cameras are represented by a network symbol over or underneath the camera icon.

Camera is currently recording. If the camera features hardware PTZ, it will appear as

Camera is currently stopped.

Camera is disabled.

Port/URL

The drive information section gives the current status of the VIGIL Server data drives. The information includes the percentage of free space on the drive, physical path of the drive, and the physical free/total space of the drive. The icons to the left of the drives indicate their status:

Drive Infor-

mation

Configured drive

Currently recording on this drive

Drive warning

Drive error, contact your system administrator

7.2 Live Audio Settings

The Live Audio Settings window is used to adjust recording levels and monitor live audio.

Cycles through the available audio channels to monitor live audio. Select the channel to monitor by clicking on

the channel name or use the button to select a channel. To disable live monitoring, use the button to select the Stop Monitor option.

Reset Resets the volume and sensitivity levels for the selected live audio channel.

Close Window Closes the Live Audio Settings window.

The audio visualization graph provides a visual representation of the audio information currently being recorded. Keep an eye on this graph while modifying audio sensitivity and live volume settings.

Sensitivity

Live Volume Use the slide bar to adjust the live volume of the selected audio channel.

Capture Vol-

ume

Controls the sensitivity of the audio detection. Higher sensitivity will trigger audio recording at the slightest noise while lower sensitivity will only trigger audio recording with louder noise.

Use the slide bar to adjust the live volume of the selected audio channel. (Only available on VIGIL Server systems using a capture card.)

7.3 Audio Live/Recorder Controls

The Audio Recorder Controls window is used to view audio channel status and to manually stop or start the recording of specific audio channels.

The channel is currently recording audio.

The channel is set to record, but there is no audio detected.

Audio recording has been stopped on this channel.

Start

Recording

Stop

Recording

Schedule

Starts recording audio on the selected channel.

Stops recording audio on the selected channel.

Opens the schedule calendar where a recording schedule can be configured.

The drive information section gives the current status of the VIGIL Server audio storage drives:

Drive Infor-

mation

Configured drive

Currently recording on this drive

Drive warning

Drive error, contact your system administrator

7.4 Chat

VIGIL Server and Client include a chat feature to speak or write back and forth between VIGIL Clients connected to VIGIL Servers. The Chat session is initiated by the VIGIL Client only and can be used to communicate vocally or in text.

Note: For voice chat to be available and function correctly, an audio channel for chat must be configured in the Audio tab.

Enabling

Audio

Disconnecting Right-click on the site name and select Disconnect.

Hands Free

Right-click on the site name in the right pane of the chat session and select Audio. This will initialize the audio for the chat session. Uncheck Audio to stop all audio.

Check Hands Free for VIGIL Chat to automatically detect the volume level and only send voice when sound reaches a specific volume. Uncheck Hands Free to use the Talk button to manually start and stop sending voice data.

Talk When Hands Free is unchecked, click Talk to send voice data. Unclick Talk to stop sending voice data.

Voice Detec-

tion Graphs

Send Text Sends a typed message. Type text into the text-box and click Send Text.

Use the slide bar to adjust the chat audio sensitivity. To the left is less sensitive, to the right is more

Sensitivity

sensitive.Use the down button to expand the Controls section.

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The voice detection graphs provide a visualization of voice data detected in the chat session.

8 Settings – Camera Setup Tab

VIGIL Server is a diverse software application that interfaces with a wide variety of hardware configurations. A comprehensive set of customization controls is available to configure the VIGIL Server as required. This section will describe the available settings in detail.

Opens the VIGIL Server Settings window, which can also be accessed via the main menu:Tools | Settings. When mak- ing changes, click the Apply button to save and continue making changes, or click OK to save and return to the main VIGIL Server window. Click Cancel to close the settings without saving changes.

The Camera Setup Settings allow configuration of the camera image, resolution, recording speed, buffering and CODEC. Network cameras are also enabled under the Camera Setup tab.

Click the Apply to All button at the top of the window to apply the same settings to all cameras. Settings that will be applied to all cameras will be indicated by BOLD headings.

Note: Only changes made after clicking Apply to All will be applied to every camera.

8.1 Camera Setup Tab - Camera Settings

Brightness Adjusts the brightness of the video footage.

Contrast Adjusts the contrast of the video footage.

Sharpness Adjusts the sharpness of the video footage.

Hue Adjusts the color of the video footage.

Saturation

U and V

Resolution

Recording

Pre Buffer

Speeds

Adjusts the U and V color difference signals used in YUV color format for the video footage. Note that not all cameras use a YUV color format, in which case, adjusting the Saturation U slider will adjust the color saturation while the Saturation V slider will have no effect.

Select a recording resolution from the drop-down menu. Options range from 352x240 to 704x480 resolution. If a network camera is enabled on the channel, this option will not be available.

Use the drop-down menu to enable or disable recording of the selected camera. If the selected camera is not available, Inactive will be displayed here.

The number of seconds of footage to record prior to a motion detection or alarm event. For JPEG Camera streams the recommended setting is 1. For H264 Camera streams it is recommended to set the pre buffer to the key frame rate.

Opens the Recording Speed window. The recording speed can be set individually for Constant, Motion and Alarm Recording Mode. Use the drop-down menu to select the desired number of frames per second (fps).

Note: Network cameras will often record and play

back at a slower rate than what was set in the Recording Speed window, depending on the bandwidth and

camera.

Reset

‘Cam#’ to

Default

Returns the camera settings to their default values.

8.1.1 Advanced Settings

In the Advanced Settings window, the cameras are grouped into Bank tabs that represent the physical camera banks in the VIGIL Server. This allows the user to maximize the capture resolution and recording speeds for each camera bank. When the number of FPS is changed in the Advanced Settings window, it is applied to all recording modes.

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Note:The number of banks and the cameras in each bank is determined by the capture card installed, which cannot be con-

figured. There are many possible layouts of banks and channels per bank.

Camera Select a camera number within the current Bank tab to change its settings.

Capture

Resolution

Recording

Speed

Network

Camera

Tab

Select the desired recording resolution from the drop-down menu.

Select the desired number of frames per second. Each bank has a set amount of FPS that can be set to its cameras. Values will change depending on the recording speeds for other cameras within the same bank.

Network cameras are automatically detected and the analog feed is disabled for that camera number. Network camera speeds are independent of other cameras and do not change the maximum allowable FPS for cameras belonging to the same camera bank.

8.1.2 Push Still Shot to Server

The Push Still Shot to Server Settings window allows a still shot from the camera to be copied periodically to another location. To enable this feature for the selected camera, check the Enabled box. Click the Settings… button to configure the destination for the still shots. This applies to all cameras.

The type of storage location. Options are FTP

Type

Location, Windows Network Share and Local Drive.

The path where the image files will be uploaded (only pre-existing directories can be used).

Path

FTP User

Name and

Password

FTP Time-

out

Overlay

Text

Update

Frequency

Test Con-

nection

Local Directory:C:\Images.

Network Directory: \\C-

omputerName\SharedFolder.

FTP site: ftp://ftpserver/folder.

If required, enter the user name and password for the FTP Site.

The time to wait in seconds before a timeout occurs.

Check this to have an overlay of the camera name, date, and time on the still shot.

The frequency, in seconds, at which the image file is uploaded to the specified path.

Tests the connection using the specified parameters. A window will display a message stating whether the connection is successful or not.

8.2 CODEC Settings

The CODEC Settings window allows advanced configuration of the recording CODEC used for storing video footage recorded on analog cameras.

Opens the CODEC Settings window.

Click the Apply to All button at the top of the window to apply the same CODEC settings to all cameras. Settings that will be applied to all cameras will be indicated by BOLD headings. Only changes made after clicking Apply to All will be applied to every camera.

Select between AZTECH and MPEG encoding.

CODEC

Show Preview Plays the camera footage as it encodes the preview window with the settings that are configured.

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Note:Normally, two video encoding CODECs are currently available for recording video footage:

AZTECH and MPEG4 CODECs. However, some models support Hardware CODECs, which have slightly different customization options.

Show Statistics

If Show Preview is enabled, Show Statistics can also be clicked to display compression statistics on the preview window.

Reset to

Default

Picture Quality

Resets the CODEC settings to their default values.

Adjusts the picture quality of the recorded video. Higher quality video will occupy more space on the video storage drive. The arrows, the text box, or the slide bar can be used to change the value.

How Picture Quality Can Affect Total Disk Usage:

Noise Reduc-

tion

Adjusts the level of video noise for grainy video.

8.2.1 AZTECH™ CODEC Settings

The AZTECH™ CODEC is the default CODEC for most systems. To switch the recording CODEC to AZTECH, select the AZTECH option from the CODEC drop-down menu.

Space Saving

Mode (AZTECH)

Enabled

Sensitivity

Noise Adaptive

Detect Using

Grayscale/

Color

Use B Frame

Enables advanced compression technology to decrease the file size of recorded footage.

Note:This is a CPU intensive setting.

Adjusts the threshold used by the CODEC to identify areas of change between frames. The higher the sensitivity, the smaller a change is encoded.

Adjusts the noise threshold used by the comparison algorithm when determining whether a block contains a change. When this value is increased, more noise is allowed in the block without triggering change for that block. This feature does not decrease noise in an image.

Determines whether grayscale or color will be used to detect changes.

Note:Color detection is a CPU intensive setting.

Uses bi-directional frames to decrease the file size of recorded footage.

Note:This is a CPU intensive setting.

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8.2.2 MPEG4 CODEC Settings

To switch the recording CODEC to MPEG4, select the MPEG4 option from the CODEC drop-down menu.

Key-frame

Rates

Motion Search

Scope

Quantization

Method

ME Accuracy

Sets the number of key-frames recorded per second. The higher the value, the greater the data space needed for recording, but the higher the quality of the video.

Changes the size of the regions used to detect motion.

Selects the type of compression. H264 offers higher compression than MPEG4 but requires more CPU usage.

Motion Estimation Accuracy includes two options: Full Pixel and Half Pixel. Full Pixel checks for motion comparing differences of full pixels. Half Pixel will check for motion using an interpolation method that detects finer movements.

Note: Half Pixel is a CPU intensive setting.

ME Algo-

rithm

ME Vectors

The Motion Estimation Algorithm changes the shape of the area used for motion detection and includes two options: Full Search and Fast Search. Fast Search will save CPU time but Full Search is more accurate.

Sets the number of vectors tested for motion from 1 to 4. The greater the number, the more CPU processing is required.

8.2.3 Hardware CODEC Settings

Depending on the VIGIL Server model, it may use Hardware CODEC recording, which has slightly different customization options. For some types of cards the CODEC used can be changed in the VIGIL Server Settings | Hardware Tab via the Hardware CODEC dropdown box.

Variable Bit

Rate

Constant Bit

Rate

Restrict Max-

imum Bit Rate

The default setting of Variable Bit Rate allows the encoder to change its recording bit rate automatically as required. This option offers the best combination of file size and visual quality.

Changes a variable bit rate into a constant bit rate. A setting of Constant Bit Rate with a very high bit rate selected will provide the maximum video quality settings, although this is at the expense of storage space.

Sets a hard limit on the maximum quality that can be recorded. Use the slide bar to select the desired maximum bit rate.

8.3 Network Camera Settings

VIGIL Server is able to receive video from one or many network cameras connected to a LAN or WAN. VIGIL Server currently supports several types of network cameras.

To setup or change a network camera, check the Network Cam-

era box, then click the Settings… button. This will open the Network Camera Settings window.

Note:The Network Camera feature disables the phys-

ical camera input on the video capture card.

The type of network camera.

Warning: Due to the substantial overhead associated with HTTP, attempting to record HTTP camera

Type

Address

Web/Camera

Settings

Data / RTSP

Port

Camera Number

URL Set this to the camera URL, if applicable.

… Opens additional configuration options for some cameras.

Stream Type

The IP or HTTP address of the camera. It is not necessary to include http:// at the beginning of the HTTP address.

Connects to the camera’s web interface to make changes to the camera’s internal settings. For some camera types, this will open a Camera Settings window instead of connecting to the web interface.

The network ports used to connect with the camera.

Some Network Camera types also support encoders. Select the camera number on the encoder to use for this network camera.

Select the video stream type for the camera: MPEG4, JPEG, or H264. Some kinds of network cameras can only have one stream type for all cameras of its kind.

feeds over the Internet is not recommended. High speed LAN or WAN configurations are recommended for HTTP camera use. If the network bandwidth is insufficient, the message Signal Loss will be displayed in place of the live feed.

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Timeout

User/Password The user name and password to connect to the camera. The default values are automatically entered.

AZTech Recom-

press

Fast Decom-

pression

DIO (Digital

Input/Output)

Audio Record-

ing

Camera Con-

trol

Audio Talk If the Network Camera supports Audio Talk, enable the checkbox to enable audio talk.

Sub Stream

Default Set-

tings

The number of seconds to attempt to connect to the camera before timing out. If the timeout is reached, Signal Loss displays in the Live Viewer window.

This will recompress the image using AZTECH™ codec.

Note: AZTech Recompression is a CPU and RAM intensive process.

If the JPG image provided by the HTTP camera supports fast decompression, select this option to significantly reduce the number of CPU cycles needed for rendering the network camera feed.

Not all network cameras support fast decompression. Disable Fast Decompression if the image does not display or appears distorted when this feature is enabled.

If the Network Camera supports DIO, enable the checkbox to automatically add the camera as a DIO device.

If the Network Camera supports audio, enable the checkbox and enter a Name for the audio channel to automatically add the camera as an audio device.

If the Network Camera supports PTZ(Pan/Tilt/Zoom), enable the checkbox to automatically set the PTZ type.

Enable this checkbox to make the Sub Stream from the Network Camera available to applications that connect to the Server such as VIGIL Client.

Changes the network camera settings to their default values.

8.3.1 Network Camera Type - VIGIL Server

Another VIGIL Server can be connected in the same way you would connect to a Network Camera. This will display any camera that the VIGIL Server receives and allows you to relay analog video from one recording VIGIL Server to another.

To set up this configuration, select the VIGIL Server type in the Network Camera window. The recommended settings for this setup are:

Address IP Address of the VIGIL Server.

Port Live Video Port, default 22802.

Camera Number The camera input number on the remote VIGIL Server to be used.

User/Password The username and password used to log into the remote VIGIL Server, if applicable.

ONVIF and PSIA Network Camera Types

ONVIF and PSIA are interoperability standards for IP based Network Cameras. As long as a camera supports either of these standards, it can be configured with this standard instead of the brand specific standard. ONVIF is the predominate standard currently being utilized by manufacturers. When configuring an ONVIF supported camera through the Network Camera Settings, the ONVIF device manager is opened.

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ONVIF Device Manager

After selecting the ONVIF type in your Network Camera settings, the Web Settings button will change to Detect Cameras. Select this option

to proceed to the ONVIF Device Manager. You will first be met with a small notification pictured below while the ONVIF Device Manager loads.

After a few seconds, the ONVIF Device Manager will boot and you will be met with the interface pictured below-right.

The ONVIF Device Manager offers a large selection of settings to help configure all of your cameras using the ONVIF standard to your personal preferences. The manager consists of three panes. The left pane is the Device List which hosts a list of all available camera using the ONVIF standard. Select your desired camera and click Save to VIGIL to display that camera within VIGIL Server. The middle pane hosts a list of camera configuration options and the third(right) pane is where you manually configure the options you have chosen to configure.

Configuring Imaging and Stream Settings in the ONVIF Device Manager

To edit stream and image settings for a selected camera, select Video

Streaming or Imaging Settings. See Section 8 - Network Camera Settings for

more info on camera settings.

Click Apply to save settings.

Saving To VIGIL

After returning to the main screen with the desired camera selected, click Save to VIGIL to save the feed to a VIGIL Server camera channel. You will receive the prompt pictured right where a user can choose which stream profiles to use in VIGIL.

Click OK to save the camera to VIGIL.

Multiple Cameras Stitched Together Into One Image

Designed for use with video analytics on DRX systems, the Network Camera, Multiple Cameras option is used to configure multiple analog video feeds as one video image. This is used to piece together camera images directly beside one another into one large image.

There must be the correct amount of overlap between the images to prevent fluctuation of the person size as a person moved between images.

USB Camera

VIGIL Server can record from USB Cameras connected to the Server. The USB camera drivers need to be installed for VIGIL Server to be able to detect the camera.

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8.4 Recording Mode Tab

8.4.1 Recording Modes

There are four Recording Mode options encompassing a full range of recording possibilities. These modes are accessible by selecting the appropriate option from the Recording Mode drop-down menu.

Constant Always recording, 24 hours 7 days a week.

Records based on a schedule. The easy to use graphical interface provides a full overview of a week’s schedule in 15-

Schedule

Motion

Alarm

Only

minute intervals. This mode offers full control over recording times and any combination of constant or motion controlled recording modes.

Records only when motion is detected. Full configuration over motion area, amount of motion, size of motion and post motion recording time makes this a very versatile recording mode.

Records in alarm mode when any alarm is detected. The alarms can be of any type including Video Analytics, Video Motion, Digital Input and POS Alarms.

8.4.2 Scheduled Recording

If Schedule is selected from the Recording Mode drop-down menu, the Schedule window will appear. To edit an existing schedule click the … button to open the Schedule window. To modify a schedule, click the appropriate recording mode button (Const or Motion), and then click-and-drag across a time slot. Areas that are blank (no color) have no recording modes defined for that time and will not record any footage.

Note:The smallest time interval that can be used is a 15 minute period.

Const Sets or changes the section to Constant recording mode; these time periods are colored green.

Motion Sets or changes section to Motion recording mode; these time periods are colored blue.

HZoom+/- Expands and contracts the schedule horizontally; this allows for better precision in setting time periods.

VZoom+/- Expands and contracts the schedule vertically.

Move a time period Click and hold the Shift key, then click-and-drag the section.

Copy a time period Click and hold the Ctrl key, then click-and-drag the section.

Change record

mode

Change the

start/end time

Importing from

another camera

Viewing start and

end times of a sec-

tion

Deleting a time

period

Deleting a schedule Click the Clear All button to delete the entire schedule.

Apply Schedule To

All Cameras

Click a section of the schedule, and then click the appropriate button (Const or Motion) to change the recording mode for that section.

Select the section by clicking on it and then click-and-drag the right or left edge of the section.

Select the camera from the Import From Camera drop-down menu, and then click Import. This will overwrite the current schedule.

Select the section by clicking on it. The start and end times of the section are displayed near the bottom left corner of the Schedule window. Hover the mouse over any part of the section to display the time.

To select a section, click on it and then click Delete.

When marked, this checkbox will apply the created schedule to all cameras that have been set to Schedule recording mode.

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8.4.3 Motion Recording Settings

When recording in Motion mode, click the Motion Settings… button to access the Motion Settings window. Here you configure which

regions of the video image are to be used for motion detection. To do this, simply draw on the video. A semi-transparent overlay will

be drawn over the video; this marks the motion detection region. To clear a motion detection region, click and draw on it.

Invert Swaps masked and clear regions.

Clear Clears all masked regions.

Set All Masks the entire image.

When latched on, the preview window will display motion detection blocks and their real-time motion values overlaid on masked regions of the video. When motion is detected based on the sensitivity, values are highlighted in yellow with red text.

Test

Motion

Trigger

Blocks

Motion

Sensitivity

Determines how many motion blocks must meet the motion sensitivity requirement to trigger motion recording.

Adjust the Motion Sensitivity slider to control the amount of motion required to trigger recording. Use a very sensitive setting to detect almost all motion, or a less sensitive setting to require only very large movements to trigger recording.

Note:The Trigger Blocks setting does not affect the motion test; the Test

Motion feature is designed to test the motion sensitivity only

8.4.4 Video Motion Alarm

The Video Motion Alarm settings allow you to configure powerful motion detection alerts that include full control over motion quan- tity, size, area, speed and direction of motion. In addition to the alarm itself, a wide variety of alarm notification settings are available. Video Motion Alarms can be used in conjunction with any other recording mode. For the basic configuration options See

"Motion Recording Settings" on page 55 .

Note:When Video Motion Alarm is enabled and a motion alarm is detected, the VIGIL Server will record in alarm mode

regardless of any other recording mode defined, and an alarm event will be triggered.

A motion vector is composed of two or more motion detection regions and one vector. It represents an object moving through specific areas of the image in a set direction. If motion is detected in two of the regions in the general direction indicated by the vector arrow, the Motion Alarm will be triggered.

Draws a motion detection region as an alternative to using the mouse and drawing by hand. You cannot draw on a motion detection region to create a clear region.

Draw Region

Note:Regions with sides that are touching or overlapped are detected as one region. To use a motion

vector, you must have at least 2 motion regions that do not border each other.

Specify a direction of movement that will trigger a motion alarm; draw a direction by clicking and dragging the mouse. An arrow will be drawn on the preview window.

Set Vector

Note:If there is no motion vector arrow specified, any of the selected regions will trigger a motion

alarm.

Clear Removes the applied motion vector.

Determines the speed required to trigger the alarm. Motion must be detected in two or more of the regions in

Motion Timeout

the desired direction within this time. If the object moves so slowly that it does not move from one region to the next within the Motion Timeout period, then a motion alarm will not be triggered.

Example of Motion Vector

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8.4.5 Video Motion Alarm Advanced Settings

The advanced settings include scheduling when the alarm is active, Output Relay Options, and Notification Settings.

General Tab

Schedule

Click the checkbox to enable a schedule for when the Video Motion Alarm will be active. Click … to configure the

schedule. Click and drag to set when the Video Motion Alarm is active, marked in green. The schedule functions the same as in Recording Mode Tab – Scheduled Recording.

Output Relay

Select an Output Relay to be triggered from the drop down box. The trigger options are Latched (for the duration of the alarm), or Momentary (2 seconds, regardless of alarm duration).

Post Motion Record

Post motion recording time for Video Motion Alarms is set here and is independent of any other post motion recording settings. The default is 3 seconds.

Notifications Tab

Local Notification Settings

Popup Alarm

Window

Monitor Out-

put

Audio Noti-

fication Set-

tings

Auto Acknowl-

edge

Select this option to have the Alarm window automatically displayed when a motion alarm is triggered.

Select an analog output monitor to display the triggered camera at the time of the motion alarm.

Enables audio notification when a motion alarm is triggered. Two audio notification types are available:

System Beep - Sounds a system beep.

Wave File– Plays a WAV audio file.

Enables the automatic acknowledge for Motion Alarm notifications after the specified number of seconds.

Email Notification Settings

When enabled, an email is sent to all recipients informing them that a motion alarm has been triggered.

Click the Enabled check box to enable Email Notifications and open the Email Settings win- dow.

From

(Name)

From

(Address)

Subject -

Body -

Attach

Still Shot

Recipients - These are the lists of recipients who

will receive Motion Alarm notifications. There are three lists of recipients, direct recipients, carbon copied recipients and blind carbon copied recipients.

Test Email - Sends a test email based on your notification settings and email configuration.

- The name of the entity that will be sending the emails.

The email address of the entity that will be sending the emails.

The text that will be the subject line of the emails.

The text that will be included in the body of the emails.

Allows a still image from that camera to be attached to the outgoing email. The image is always from the beginning of the motion alarm event.

Note:For email to function properly, a

valid SMTP Server must be configured in the VIGIL Server Settings tab.

This option, which will only work in conjunction with enabling Popup AlarmScreen, will prevent a flood of email alerts being sent out. It will only send out one email alert until the alerts have been acknowledged in the popup Alarm window. If alerts have been set to Auto Acknowledge, it will send out an email after each period of auto acknowledgement has passed.

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8.5 Camera Control Tab

Some PTZ cameras can be operated remotely by VIGIL Server. To configure a camera for remote control, click on the Camera Control tab. Select the camera type, the COM port and the address. These settings are determined by the camera itself and the COM port

on your VIGIL Server that the camera is connected to. For IP Network Cameras , simply select the Camera Type. Other custom settings such as login prompts or camera labels may appear in the blank area circled in red, below.

Type The type of PTZ camera that is connected to your VIGIL Server.

The COM port on the VIGIL Server that the PTZ camera is connected to.

COM

Port

Address

If a message titled CONFLICT appears below the camera type drop-down menu, then there is another camera or data connection that is set up to use that COM port or Address. Determine which device is connected to the COM port and Address, and then modify the camera settings appropriately.

The address of the camera when multiple cameras are attached via the COM port. See your camera’s user guide for details.

8.5.1 Advanced Settings

Automatically runs a Pattern, Preset, or Tour after the camera has been manually controlled by a user, after a DIO Alarm Event has ended, or when a Video Analytics Alarm is triggered.

Mode Select which action to apply after the timeout has been reached: Patterns, Presets or Tours.

Timeout The number of minutes after the camera control ends before the automatic restart is activated.

Name/Number Enter the name or number of the pattern, preset, or tour to run after the timeout period has elapsed.

DIO Alarms can be used to trigger PTZ events. The DIO Alarm must be enabled and assigned to the Camera, See Settings – Relays/Alarms Tab for details. Multiple DIO Alarms can be assigned to one camera, click the checkbox beside the Alarm Name to

enable it.

Video Analytics Alarms can also be used to Trigger TPZ events. Multiple Video Analytics Alarms can be assigned to one camera. All Video Analytics Rules configured on the Server will show in the list, click the Checkbox beside the Rule Name to enable it.

Clicking the checkbox will open the PTZ Configuration window.

During Alarm

Select what action to apply during the DIO Alarm.

Mode Select Patterns, Presets or Tours from the drop-down box.

Name/Number Enter the Name or Number of the Pattern, Preset or Tour.

After Alarm

Select what action to apply after the DIO Alarm has ended. To do nothing after the alarm, select Disabled from the mode drop- down.

Mode Select Disabled, Patterns, Presets or Tours from the drop-down box.

Name/Number Enter the Name or Number of the Pattern, Preset or Tour.

Dwell Time

The amount of time from when the DIO Alarm is triggered until the After Alarm event occurs. If Dwell Time is not checked the After Alarm event will trigger when the DIO Alarm ends.

Control Interface

Enables the Push Button Directional controls for the camera in place of the virtual joystick.

Region Control is a setting that is only accessible on certain PTZ camera models. It is an alternative to the traditional push button, joystick or on-screen drag method for controlling PTZ movement. Region Control enables you to simply click on-screen to shift the cameras line-of-sight toward the region that

has been clicked.

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8.6 Video Loss Tab

If the video signal is lost from an enabled camera, you can specify an action to take in the Video Loss tab.

8.6.1 Video Loss Mode

Active Signal

Detection

Sensitivity Adjusts the Sensitivity of the software signal loss detection.

Blank Cam-

era Detec-

tion

Record

Blank Cam-

era

Enables hardware signal loss detection if the VIGIL Server capture card supports this feature.

When enabled, the software detects a signal loss when the live video is all black or white. This is useful if the camera is covered or blocked, and can be used in addition to or in place of hardware signal loss detection.

When enabled, the VIGIL Server continues recording the camera feed during a signal loss. The Recording Mode for the camera must be set to Constant for this feature to work.

8.6.2 Video Loss Trigger

When enabled, Video Loss Detection triggers a DIO Relay.

Output

Relay

Trigger

Select the DIO Relay.

Select the type of trigger for the DIO Relay: Momentary, which lasts two seconds or Latched, which lasts until the video is recovered.

8.6.3 Video Loss Email Notification

When enabled, an e-mail will be sent to the recipients configured in Email Settings... For details on how to set up e-mail recipients, see Video Motion Alarm Advanced Settings – Email Notification Settings.

8.7 Audio Tab

The Audio tab allows you to choose a Priority Audio channel and Audio Talk device for each camera.

Priority Audio Recording

Channel

Priority Audio Talk

Device

Select the Audio Channel that will be associated with this camera. Audio Channels are configured on the Settings - Audio Tab.

Select the Audio Talk Device that will be associated with this camera. Audio Talk devices are con- figured on the Settings - Audio Tab.

8.8 Live Overlay Tab

VIGIL Server Systems with Live Overlay cards will enable the Live Overlay tab. The Brightness, Contrast and U/V Saturation can be modified for the Live Overlay image.

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9 Settings - Video Analytics Tab

Delete Rule Deletes the selected rule.

Export Settings

Import Settings

The Video Analytics settings of VIGIL Server allow monitoring and tracking of object movement within the video. Each individually configurable Analytics rule type monitors objects in a different way. Each rule can be set to trigger an alarm based on criteria specified by the user. Video analytics rules can be configured to use a variety of alarm notifications such as sending an e-mail, triggering a relay output, or sending a notification to a VIGIL Client station. Video Analytics Calibration settings and Rules can also be exported from one camera and imported onto another to save on configuration time.

Calibrate

Add Rule

Edit Rule

Export the video analytics Calibration setting sand Rules for this camera to a .dat file. This option allows a camera to be moved to a different physical input without having to reconfigure the analytics.

Import video analytics Calibration and Rules to this Camera from a .dat file. This option allows a camera to be moved to a different physical input without having to reconfigure the analytics.

This example image features different video analytics such as tripwires, queue regions and live analytic

data.

Opens the Calibrate window.

Opens the Add Rule window where you can choose a rule type to add.

Opens the Rule Settings window for the selected rule.

9.1 Video Analytics Calibration

Before rules may be added and configured, the video analytics must be calibrated for each camera to ensure the proper detection and tracking of objects. When opening the Calibration settings, you'll be presented with only three options in the left-hand menu: General, Perspective Settings and Preview.

Select Advanced(1, above) to open up the remaining Calibration settings menu options (pictured below in the General section.)

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9.1.1 General

To reduce CPU usage, Vigil Server reduces the resolution of the image used for Analytics calculations. It is strongly recommended that the Max Kernel Resolution be set to CIF. Increasing the Max Kernel Resolution setting will only affect camera views with extremely wide camera angles where objects are small enough that they are lost when the resolution is reduced to 352 x 240.

CIF 352 x 240 (recommended)

4CIF 704 x 480

Max Kernel Resolution

Megapixel 1280 x 1024

Full Resolution Full resolution recorded from the camera

Warning: Increasing the Max Kernel Resolution will result in increased CPU usage. Please monitor the CPU usage closely.

Generate

Heat Map

Checking this option enables data collection for use with the heat map functionality within the VIGIL Trends Analytics Reporting Platform. In order for this option to function correctly, a video analytic rule must be created. See "Video Analytics Rules" on page 75

9.1.2 Perspective Settings

Select Overhead Camera if the camera view is pointed straight down. Select Perspective Camera if the camera is at an angle. Set the person size box carefully; the accuracy of the person size box will directly affect the accuracy of analytics rules.

Overhead Camera

Overhead Camera’s are ideal for Video Analytics. Adjust the person size box to show the average size of a person. The analytics engine uses the person size box when it is deciding if an object is a person or a vehicle. Car size is automatically determined relative to the person size.

Perspective Camera

The person size will increase as the person approaches the camera. Move and adjust the first person size box to show the size and location of a person farthest from the camera. Move and adjust the second person size box to show the size and location of a person closest to the camera. The analytics engine uses the relative person size boxes when it is deciding if an object is a person or a vehicle. Car size is automatically determined relative to the person size.

Reset

Freeze

Video

Click the Reset button to set all person sizes to default. The person size boxes must be accurately configured for the analytics rules to function properly.

When a person is standing in the ideal location, click the Freeze Video button to stop the live feed so that the person size rectangle can be adjusted to an accurate size. Click the Freeze Video button again to return to live video.

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9.1.3 Object Type

Select the type of objects that will be moving through the image. The analytics engine will monitor the video for the selected object types.

Object by

Size

Tracks only objects strictly within the configured object size. Set the minimum and maximum object size by adjusting the size of the two boxes. For perspective cameras, the minimum and maximum By Size settings will be automatically adjusted according to the perspective settings.

9.1.4 Mask Settings

Mask Settings are used to show sections of the image where objects create motion in areas that we are not interested in analyzing. Typically, masked areas are near the edges of the image, for example trees or traffic.To create a mask region, simply draw on the video. A semi-transparent overlay will be drawn over the video; this marks the masked region. To clear a mask, click and draw on the masked region it.

Invert Swaps masked and clear regions.

Set All Masks the entire region.

Draw Region Click and drag to draw a rectangle which will fill in as masked area.

Clear Clears all masked regions.

Freeze Video Freezes the video, click again to return to live video.

9.1.5 Engine Settings

Select a Predefine Mode based on the Analytics rules that will be used for this camera.

1. Tripwire Rule Optimized

2. Tripwire Rule Optimized for Fast moving Object (car, traffic, etc)

3. Occupancy Count Rule Optimized

4. Outdoor or Wide Angle shot with Less Noise

5. Predefine 4 with Less False Positive (Strict Object Identification)

6. Outdoor or Wide Angle shot with Background Noise (trees, grass, etc)

7. Predefine 6 with Less False Positive (Strict Object Identification)

8. Customized

Leave the Predefine Mode as default for Density Alarm, Appearing Object, Disappearing Object or Scene Change rules.

Customized Predefine Mode

When the Predefine Mode is set to Customized, the following settings can be adjusted. Select the most applicable Predefine Mode from the drop-down list first and then select Customized to adjust the calibration settings manually.

The method used for object detection:

l Simple

Background

Sensitivity Adjusts the sensitivity used for analytics object detection. Higher sensitivity will detect more subtle image changes.

Track

Object

After Exists

Drop

Objects

After Miss-

ing

Object Size

Error Range

Light

Change

l Simple with noise removal l Advanced (Fast, for less noise environment) l Advanced (Slow, for noisy environment with trees, grass etc) l Advanced (Overhead Block Detection) l Advanced (Overhead Multiple Background Block Detection)

The number of milliseconds for which the object must be detected before it is tracked as an object.Increase this value to reduce false alarms. In a very wide field of view, this value can be safely increased. In a narrower field of view, this value must be adjusted with caution and could possibly result in valid persons not being detected if the value is set too high for the conditions.

The number of milliseconds for which a tracked object must be missing before it is no longer tracked.

Sets the minimum and maximum variation to the person size set in the Perspective Settings.

Allows light changes to occur within the image without triggering any false objects to appear within the image. For example lights turning on or off.

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Threshold

Max

Analyze

FPS

Two Pass

Object

Count

Strict size

estimation

Count by

Trace

Adjusts the maximum number of frames per second that will be used for analysis. If this value is increased, more CPU load will be required for the analytics engine.

If objects are moving very quickly through the image in a narrow field of view then this value can be increased to detect objects more accurately. If objects are moving very slowly through the image in a wide angle view then this value can be decreased to reduce CPU load.

Allows more comparison with past frames to provide a more in-depth analysis using logical deductions in views with perspective.

Puts more emphasis on the size of an object and less emphasis on its behaviour to determine if it is a valid person or vehicle.

Objects must be travelling through the image and move valid distance

Objects must be travelling through the image at a valid speed

Average size of the object must be consistent as it moves through the image

9.1.6 Display Options

Set what information to display on video feeds(Playback and Live)for each video Analytics Rule.

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Obstacle Settings

Obstacle Settings are used to show sections of the image that are blocked by permanent, narrow objects between the area monitored and the camera. When obstacle masks are configured, the analytics engine understands that an object will disappear behind this area and then reappear on the other side. In some situations, light fixtures, poles, or signs could be obstacles in an image. Click to highlight permanent obstacles. The analytics engine will track objects that disappear on one side of the obstacle and then appear on the other side.

Once the sign is masked out, analytics knows obstacles can move under the checkout sign to the other side.

The red area shows where an obstacle mask is required.

Black arrows show the potential movement of objects through the image once the obstacle mask is configured.

9.1.7 Meta Settings

Meta Information is analytics data that is displayed on the image. Enable Save Meta Information to view this data in other windows such as the playback window, in exported video and in VIGIL Client.

Select how frequent the meta information will be saved.

9.1.8 Preview

Preview the calibration settings to verify they are correct.

Options

Show Valid Person

Size

Show Invalid

Region

Show Object Infor-

mation

Show Status Show information about the current settings in the bottom left corner of the image.

Show Trace Shows the tracking of a moving object through the image.

Freeze Video Freezes the Video, click again to return to live video.

When a person is in the image, shows the valid person size.

When an object that does not meet person size criteria is moving through the image, this option displays the analyzed size of the object.

Show information about the object when it appears in the image.

Display Layer

Normal

View

Pre Proc-

essed

Background

(If Avail-

able)

Foreground

(If Avail-

able)

Rule Result

(If Avail-

able)

The view normally used in the Vigil Server live window.

The view used by the analytics engine.

The calculated background image.

Objects moving over the background image. This view is extremely useful when configuring Analytics as you will be able to see exactly what the Analytics Engine is seeing in regards to motion.

The analytics rule result used within the analytics engine.

Example featured on the following page.

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9.1.9 Kinect™ Settings

When using a Microsoft Kinect™ Device for video analytics, the calibration options are different and will only appear when a Kinect™ is installed and has been assigned to a specific channel.

Tilt Angle The Kinect™ Sensor is motorized, you can adjust the angle that the head is pointed with the slider.

Overhead Depth

Detection

Method

Skeleton Detec-

tion

Use this mode when the Kinect™ Sensor is mounted on the ceiling pointed down. The Kinect™ can only operate between a certain height range (7.5 feet to 16.3 feet from the floor). Setting the height of the Kinect™ allows the engine to estimate a person's physical dimensions.

Use this mode to utilize the Kinect™ sensors ability to detect a person via extrapolating their skeleton. Near mode will allow the Kinect™ sensor to detect as close as 16 inches. Tracking mode can be toggled between Default (Full Body) and Seated (Shoulders only) detection modes.

Note: Kinect™ settings are available for configuration through both the Calibration and the Add Rule processes.

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9.2 Video Analytics Rules

VIGIL Server contains a powerful suite of Video Analytics Rules which provide a comprehensive range of tools to provide valuable vis- ual and business analysis. These can be utilized to improve loss prevention and risk management, as well as track customer trends for conversion and marketing impact.

The Video Analytics Rules listed in the below image are the most commonly encountered rules applied in the field. Configuring the rules is only half of the equation; Auditing the analytics data to ensure it is correct as well as continual anomaly reporting to ensure the analytics data stays accurate are also vital to the successful implementation of video analytics. For information on any rules not listed here please consult with your sales representative.

When using a Microsoft Kinect™ device for Video Analytics, the list of rules available will be shorter. People Counting Single Trip- wire, Number of People in Queue and Time in Queue. Click Advanced Add Rule for a comprehensive list of all video analytics rules.

9.2.1 People Counting

Video Analytic People Counting can be used to accurately measure the unpredictable nature of pedestrian traffic in a given area. This data can then be used for various applications such as:

Performance Metrics

Promotional and

Advertising

Staffing Optimization

People counting metrics can be used in conjunction with Point of Sale data to generate store performance metrics such as Conversion Ratios.

Assess the effectiveness of advertising campaigns versus the corresponding increases or decreases in pedestrian traffic.

Evaluate staffing needs based on customer traffic to best optimize employee costs while still maintaining targeted customer service levels.

Camera Placement

People counting requires a dedicated overhead-view camera mounted above the entryway to be monitored. Distance from the entry is dependent on the height of the ceiling with the goal being a wide field of view.

Camera Positioning Guide Camera Field of View

Rule Settings Tab

Tripwire Direction Choose to monitor objects entering only, exiting only, or entering and exiting.

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Enter Alarm

Exit Alarm

The Enter Alarm is triggered based on the number of people entering during a period of time. Check the Enter Alarm checkbox to enable the alarm and then select number of people and period of time in seconds using the arrow select tools.

The Exit Alarm is triggered based on the number of people exiting during a period of time. Check the Exit Alarm checkbox to enable the alarm and then select number of people and period of time

in seconds using the arrow select tools.

Alarm Dwell The number of seconds of video recorded in alarm mode once the alarm is triggered.

Enable this option to reset the statistics to zero once the alarm is triggered.

Due to the nature of the data gathered, disabling the Reset Statistics When Alarmed feature can cause a flood of notifications when the threshold is reached.

Reset Statistics When Alarmed-Disabled

Reset Statistics when

Alarmed

Reset Statistics When Alarmed- Enabled

Queue Region Settings Tab

Queue Regions work in combination with a Tripwire to track how long people spend in a region before exiting that region in a specific direction.

Add

Edit

Clear

Freeze

Video

Region

Details

Click the Add button and then click to draw the Queue Region.

Click the Edit button and then click and drag the points of the Queue Region.

Click Clear to remove all Queue Regions from the image.

Click the Freeze Video button to pause the live video. Click the button again to display live video.

Click to open the Region Details window to assign the following settings:

l Assign a specific POS/ATM Register to

each Queue Region.

l Assign the Dwell time to set a mini-

mum time a person must spend in the Queue Region to be counted when they exit the Region.

People Counting Single Tripwire

The People Counting Single Tripwire Rule counts the number of people entering and/or exiting an area based on a tripwire line drawn across the camera's field of view. A single tripwire allows for accurate counting of pedestrian traffic entering a given area. This rule's strength is that it only requires the analytics engine to monitor a person crossing one tripwire, reducing possible points of failure. This rule is ideal for areas where all of the pedestrian traffic is meant to be counted.

General Tab

In this example, any traffic travelling

through this area is considered to be

entering or exiting the store.

Name

Display

Option

Database

Insert

Frequency

Description Enter a description for this Rule.

Allow Data

from...

Database

Update Set-

tings

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The rule name is used to easily identify the rule in the settings, live and alarms windows. When building Analytics on an Enterprise level, consider Rule Naming conventions to simplify searching and reporting on the data.

Select when the rule should be displayed in the live viewer. Show Rule will always display the rule, Not Show Rule will never display the rule, Show Rule When Alarmed will only show the rule while the alarm is triggered.

The number of seconds between database entries. When a database insert is performed the on-screen count restarts.

Check this box to allow data from this rule to sync to a central database. If this box is not checked, this rule will not sync to a central database. This allows for rules that will be used in centralized reporting to sync to a central location, while rules that are not needed for centralized reporting can stay local to the VIGIL Server and not use bandwidth / resources on the central system.

Contained at the bottom of the General tab, Database Update Settings contains a few features regarding the method in which analytical data is written to the database. Select Write Rule Result and Write Queue Region Result to write data to your local database. Check Allow Data from this rule to sync to central database.

*If selected, you will be prompted to remove all previous Rule Result(or Queue Region Result)data from the central database to keep all stored rule data in line with your specification. Select Yes or No based on preference.

Wire Settings Tab

Click on the image to draw the tripwire threshold where objects will be counted. There must be enough space on either side of the tripwire to detect object movement and identify the object type.

Alert Settings Tab

Add

Edit

Clear

Flip

Freeze

Video

Opens the Video Analytics Alert Settings window that allows you to schedule the alarm recording period and configure alerts. The Video

Analytics Alert Settings window is the same as the Video Motion Alarm Advanced Settings Window. See the section on See "Recording Mode Tab" on page 53 under the Recording Settings Tab for configuration

information.

Click the Add button and then click to draw the trip- wire.

Click the Edit button and then click and drag the points of the tripwire.

Click Clear to remove all tripwire settings from the image.

Flips the direction of the tripwire, so that Enter and Exit are switched. Exit should be displayed on the side where people have exited the area. Enter should be displayed on the side where people have entered the area.

Click the Freeze Video button to pause the live video. Click the button again to display live video.

Rule Settings Tab

Tripwire Direction Choose to monitor objects entering only, exiting only, or entering and exiting.

The Enter Alarm is triggered based on the number of people entering during a period of time.

Enter Alarm

Exit Alarm

Alarm Dwell The number of seconds of video recorded in alarm mode once the alarm is triggered.

Check the Enter Alarm checkbox to enable the alarm and then select number of people and period of time in seconds using the arrow select tools.

The Exit Alarm is triggered based on the number of people exiting during a period of time. Check the Exit Alarm checkbox to enable the alarm and then select number of people and period of time in seconds using the arrow select tools.

Enable this option to reset the statistics to zero once the alarm is triggered.

Reset Statistics when

Alarmed

Due to the nature of the data gathered, disabling the Reset Statistics When Alarmed feature can cause a flood of notifications when the threshold is reached.

Reset Statistics When Alarmed-

Disabled

Reset Statistics When

AlarmedEnabled

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Queue Region Settings Tab

Queue Regions work in combination with a Tripwire to track how long people spend in a region before exiting that region in a specific direction.

Add

Edit

Clear

Freeze

Video

Region

Details

Click the Add button and then click to draw the Queue Region.

Click the Edit button and then click and drag the points of the Queue Region.

Click Clear to remove all Queue Regions from the image.

Click the Freeze Video button to pause the live video. Click the button again to display live video.

Click to open the Region Details window to assign the following settings:

l Assign a specific POS/ATM Register

to each Queue Region.

l Assign the Dwell time to set a mini-

mum time a person must spend in the Queue Region to be counted when they exit the Region.

People Counting Multiple Tripwire

The People Counting Multiple Tripwire Rule counts the number of people entering and/or exiting an area based on two tripwire lines drawn across the field of view of the camera. To be counted by this rule, the pedestrian must cross both tripwire lines. This allows for flexibility in areas where there may be some traffic moving through the area that should not count towards the rule, however with two tripwires for the traffic to cross, the possible points of failure are doubled. This is usually countered by the increased accuracy gained by filtering out the traffic that is not supposed to be counted by the rule.

In this example, the employee at the desk can move around without crossing both tripwires and creating a false positive, and traffic entering through the door will be counted.

The People Counting Multiple Tripwire Rule configuration is the same as the People Counting Single Tripwire Rule. The only dif- ference is the Wire Settings Tab.

Wire Settings Tab

Click on the image to draw the first tripwire threshold where objects will be counted. Select Exit Line and then click on the image to draw the second tripwire threshold where objects will be counted. There must be enough space on either side of the tripwire to detect object movement and identify the object type.

Add Click the Add button and then click to draw the tripwire.

Enter

Line /

Exit Line

Edit

Clear

Flip

Select Enter Line and click on the image to draw the first tripwire then select Exit Line and click on the image to draw the second tripwire.

Click the Edit button and then click and drag the points of the tripwire.

Click Clear to remove all tripwire settings from the image.

Flips the direction of the tripwires, so that Enter and Exit are switched.

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Freeze

Video

Click the Freeze Video button to pause the live video. Click the button again to display live video.

9.2.2 Transaction with No Customer Present

No Customer Present monitoring works in conjunction with Point of Sale data coming into the VIGIL Server to determine if there is a customer present at the register when certain transaction types are processed. This type of Analytic takes advantage of the Auto-

mated Exception capabilities of V-POS in combination with an occupancy count rule configured on the VIGIL Server.

No Customer Present analytics requires

a dedicated overhead view camera mounted above the POS Registers with a field of view that encompasses both the registers and the area in front of the register.

In this example shot(pictured right,) the rule is configured to encompass the area a customer would stand in.

Customer Not Present Rule

General Tab

The rule name is used to easily identify the alarm in the settings, live and alarms

Name

windows. When building Analytics on an Enterprise level, consider Rule Naming conventions to simplify searching and reporting on the data.

Display Option

Database Update Settings

Description Enter a description for this rule.

Region Settings Tab

Check Write Rule Result and set a frequency to write rule results to a local database in set intervals.

Check Allow Data... to allow data from this rule to sync to a central database. If this box is not checked, this rule will not sync to a central database. This allows for rules that will be used in centralized reporting to sync to a central location, while rules that are not needed for centralized reporting can stay local to the VIGIL Server and not use bandwidth / resources on the central system.

Click the Add button and then

Add

click to draw the corners of the region. Click on the original point to complete the region.

Alert Settings Tab

Click the Edit button and then

Edit

Clear

Freeze

Video

Opens the Video Analytics Alert Settings window that allows you to sched- ule the alarm recording period and configure alerts. The Video Analytics

Alert Settings window is the same as the Video Motion Alarm Advanced Settings window. See the section on See "Recording Mode Tab" on page 53

under the Recording Settings Tab for configuration information.

click and drag the corners of the region.

Click Clear to remove all boundaries from the image.

Click the Freeze Video button to pause the live video. Click the button again to display live video.

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Rule Settings Tab

Enable

Alarm

Dwell

Reset Sta-

tistics

when

Alarmed

The number of seconds of video recorded in alarm mode once the alarm is triggered.

Enable this option to reset the statistics to zero once the alarm is triggered.

Due to the nature of the data gathered, disabling the Reset Statistics When Alarmed feature can cause a flood of notifications when the threshold is reached. Please refer to the See "Reset Statistics when Alarmed" on page 80 sec- tion for a graph visualizing the potential influx of notifications.

V-POS Exceptions

V-POS runs on the VIGIL Server and can be configured to monitor the POS data being captured by the VIGIL Server for pre-configured Exception Events. These can be configured to look for specific transaction types based on a number of criteria including Video Analytics rules.

In the above Exception example, the Exception is set to monitor for VOID transactions on Register number 1 in combination with the Occupancy Video Analytic for Register 1 having no people in the region, as represented by the Less Than or Equal to Zero. For more Information on configuring V-POS, please consult the VIGIL Server/VIGIL Client user's guides.

9.2.3 Queue Analytics

Queue Analytics can be used to improve customer service by monitoring metrics such as length of customer wait lines at registers or service counters, or length of time a customer spends in the queue before getting service. Alerts can be triggered when lines reach a set length or reports can be used to better understand customer activity for more accurate staffing levels and resource allocation.

Camera Placement

Queue Analytics requires a dedicated overhead view camera mounted over the centre of the queue region with a field of view wide enough to encompass the entire queue area.

Example of camera placement directly over the centre of the Queue region is pictured-right.

Time in Queue Rule

The Time in Queue rule tracks how long a customer spends within a defined region in the cameras field of view. The time will be tracked from the moment the customer enters the region until they exit the region in any direction. Alarms can be configured to go off if a person remains in the region for more than a preset time. This works well for regions with a defined queue area.

General Tab

The rule name is used to easily identify the rule in the settings,

Name

Display Option

live and alarms windows. When creating Analytics on an enterprise level, consider Rule Naming conventions to simplify searching and reporting on the data.

Select when the rule should be displayed in the live viewer. Show Rule will always display the rule, Not Show Rule will never dis- play the rule, Show Rule When Alarmed will only show the rule while the alarm is triggered.

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Description Enter a description for this Rule.

Region Settings Tab

Alert Settings Tab

Add

Edit

Clear Click Clear to remove all boundaries from the image.

Freeze

Video

Click the Add button and then click to draw the corners of the region. Click on the original point to complete the region.

Click the Edit button and then click and drag the corners of the region.

Click the Freeze Video button to pause the live video. Click the button again to display live video.

Opens the Video Analytics Alert Settings window that allows you to sched- ule the alarm recording period and configure alerts. The Video Analytics

Alert Settings window is the same as the Video Motion Alarm Advanced Settings window. See the section on See "Recording Mode Tab" on page 53 under the Recording Settings Tab for configuration information.

Alarm Settings Tab

Enable Alarm Check to enable the alarm.

Trigger alarm if object stay more than

Alarm Dwell

Reset Statistics when Alarmed

Set the amount of time an object must be within the specified area before an alarm is triggered.

The number of seconds of video recorded in alarm mode once the alarm is triggered.

Enable this option to reset the statistics to zero once the alarm is triggered.

Due to the nature of the data gathered, disabling the Reset Statistics When Alarmed feature can cause a flood of notifications when the threshold is reached. Please refer to theTripwire Rule See "Time in Queue Rule" on page

86See "Time in Queue Rule" on page 86 section for a graph visualizing the

potential flood of notifications.

Time in Queue, Directional Exit Rule

The Time in Queue, Directional Exit Rule tracks how long a customer spends within a defined region in the cameras field of view as long as they exit the region in a specific direction. The time will be tracked from the moment the customer enters the region until they exit the region if they cross a defined Tripwire when exiting. This works well for application such as tracking how long a customer spends in line before getting to a cashier.

In this example shot, only customers that exit the defined region and cross the tripwire in front of the cashiers at the bottom of the image will be counted. This eliminates false information being generated by people passing through the region but not waiting in line.

General Tab

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Name

Display Option

Database Insert Frequency

The rule name is used to easily identify the rule in the settings, live and alarms windows. On an enterprise level, consider Rule Naming conventions to simplify searching and reporting on the data.

Check Write Rule Result and select a frequency to assign the number of seconds between database entries. When a database insert is performed the on-screen count restarts.

Check Write Queue Region Result to write specific region data to the

local database.

Check Allow data from... to allow data from this rule to sync to a central database. If this box is not checked, this rule will not sync to a central database. This allows for rules that will be used in centralized reporting to sync to a central location, while rules that are not needed for centralized reporting can stay local to the VIGIL Server and not use bandwidth / resources on the central system.

Description Enter a description for this Rule.

Rule Settings Tab

For this rule it is recommended to set the Tripwire Direction to Exit so that the results of the rule in the database make sense as, Exiting the Queue Region.

Tripwire Direction

Enter Alarm

Exit Alarm

Alarm Dwell The number of seconds of video recorded in alarm mode once the alarm is triggered.

Reset Sta-

tistics when

Alarmed

Choose to monitor objects entering only, exiting only, or entering and exiting.

Enable this option to reset the statistics to zero once the alarm is triggered.

Due to the nature of the data gathered, disabling the Reset Statistics When Alarmed feature can cause a flood of notifications when the threshold is reached.

Queue Region Settings Tab

Queue Regions work in combination with a Tripwire to track how long people spend in a region before exiting that region in a specific direction.

Add

Edit

Clear

Freeze

Video

Region

Details

Click the Add button and then click to draw the Queue Region.

Click the Edit button and then click and drag the points of the Queue Region.

Click Clear to remove all Queue Regions from the image.

Click the Freeze Video button to pause the live video. Click the button again to display live video.

Click to open the Region Details window to assign the following settings:

l Assign a specific POS/ATM Register to

each Queue Region.

l Assign the Dwell Time to set a minimum

(and/or maximum) time a person must spend in the Queue Region to be counted when they exit the Region.

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Number of People in Queue Rule Settings

The Number of People in Queue Rule tracks how many customers are currently within a defined region in the cameras field of view. This rule can be configured to send out an alert when the number of customers currently in the queue exceeds a set amount.

General Tab

The rule name is used to easily identify the alarm in the settings, live and

Name

Display Option

alarms windows. When creating analytics on an enterprise level, consider Rule Naming conventions to simplify searching and reporting on the data.

Check Write Rule Result and set a frequency to write rule results to a local database in set intervals.

Database Insert Frequency

Region Settings Tab

Check Allow data... to allow data from this rule to sync to a central database. If this box is not checked, this rule will not sync to a central database. This allows for rules that will be used in centralized reporting to sync to a central location, while rules that are not needed for centralized reporting can stay local to the VIGIL Server and not use bandwidth / resources on the central system.

Description Enter a description for this Rule.

Add

Edit

Clear Click Clear to remove all boundaries from the image.

Freeze

Video

Click the Add button and then click to draw the corners of the region. Click on the original point to complete the region.

Click the Edit button and then click and drag the corners of the region.

Click the Freeze Video button to pause the live video. Click the button again to display live video.

3xLOGIC VIGIL Server User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

1 Introduction

2 Software Features

3 Main Screen

Icon Toolbar:

Main Menu Toolbar:

3.1 Live Viewer

3.2 Camera Layout and Quick Access

3.3 TV Output Switch

3.4 Live Viewer Display Controls

3.5 Alarms and Relays

3.6 Media Drive Information

3.7 PTZ Camera Controls

3.8 Live POS / ATM Data

4 Searching

4.1 Searching Video

4.1.1 Video Search Results

Visual Display

Tabular Display

4.2 Searching POS/ATM Data

4.2.1 Search for Line Items

4.2.2 Search for Transaction

4.3 Custom Search

4.4 Video Playback

4.4.1 Controlling Playback Video with Digital PTZ:

4.4.2 Camera Right-click Menu:

4.4.3 Playback Buttons:

4.5 Multi-Screen Playback

4.6 Advanced Features

4.6.1 Smart Search

4.6.2 Zoom

4.6.3 Adjust Image

4.6.4 Markers

4.6.5 Audio Playback

4.7 Authenticating Recorded Video

4.8 On-Screen Display - POS/ATM Data

5 Exporting

5.1 Exporting, Printing, or Emailing Images

5.2 Exporting Video

5.3 Exporting Audio

5.4 Export File Browser

5.5 Alarms

5.6 Preview Alarms

5.7 Suppress Alarms

5.8 Search Alarms

5.9 Exporting with VIGIL Archive

6 Reports

6.1 Client Connections

6.2 Network Log Analyzer

6.3 Audit Log Analyzer

7 Video and Audio Recorder Controls

7.1 Video Recorder Controls

7.2 Live Audio Settings

7.3 Audio Live/Recorder Controls

7.4 Chat

8 Settings – Camera Setup Tab

8.1 Camera Setup Tab - Camera Settings

8.1.1 Advanced Settings

8.1.2 Push Still Shot to Server

8.2 CODEC Settings

8.2.1 AZTECH™ CODEC Settings

8.2.2 MPEG4 CODEC Settings

8.2.3 Hardware CODEC Settings

8.3 Network Camera Settings

8.3.1 Network Camera Type - VIGIL Server

ONVIF and PSIA Network Camera Types

ONVIF Device Manager

Configuring Imaging and Stream Settings in the ONVIF Device Manager

Saving To VIGIL

Multiple Cameras Stitched Together Into One Image

USB Camera

8.4 Recording Mode Tab

8.4.1 Recording Modes

8.4.2 Scheduled Recording

8.4.3 Motion Recording Settings

8.4.4 Video Motion Alarm

8.4.5 Video Motion Alarm Advanced Settings