3COM Series 760 User Manual

3Com Megahertz 10/100 LAN CardBus PC Card User Guide
http://www.3com.com/
Part No. 09-1345-001 June 1998
3Com Corporation ■ 5400 Bayfront Plaza ■ Santa Clara, California ■ 95052-8145
© 3Com Corporation, 1998. All rights reserved. No part of this documentation may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without permission from 3Com Corporation.
3Com Corporation reserves the right to revise this documentation and to make changes in content from time to time without obligation on the part of 3Com Corporation to provide notification of such revision or change.
3Com Corporation provides this documentation without warranty of any kind, either implied or expressed, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. 3Com may make improvements or changes in the product(s) and/or the program(s) described in this documentation at any time.
UNITED STATES GOVERNMENT LEGENDS:
If you are a United States government agency, then this documentation and the software described herein are provided to you subject to the following restricted rights:
For units of the Department of Defense:
Restricted Rights Legend: Use, duplication or disclosure by the Government is subject to restrictions
as set forth in subparagraph (c) (1) (ii) for restricted Rights in Technical Data and Computer Software clause at 48 C.F.R. 52.227-7013. 3Com Corporation, 5400 Bayfront Plaza, Santa Clara, California 95052-8145.
For civilian agencies:
Restricted Rights Legend: Use, reproduction or disclosure is subject to restrictions set forth in
subparagraph (a) through (d) of the Commercial Computer Software - Restricted Rights Clause at 48 C.F.R. 52.227-19 and the limitations set forth in 3Com Corporation’s standard commercial agreement for the software. Unpublished rights reserved under the copyright laws of the United States.
The software described in this documentation is furnished under a license agreement included with the product either as a separate document or on the software distribution diskette in a root directory file named LICENSE.TXT. If you are unable to locate a copy, please contact 3Com and a copy will be provided to you.
Unless otherwise indicated, 3Com registered trademarks are registered in the United States and may or may not be registered in other countries.
3Com, Dynamic Corporation. 3TECH is a trademark of 3Com Corporation. 3ComFacts is a service mark of 3Com Corporation. AutoLink is a trademark of Data National and is licensed by 3Com Corporation.
Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation. Novell and NetWare are registered trademarks of Novell, Inc. IBM is a registered trademark of International Business Machine Corporation. CompuServe is a trademark of CompuServe, Inc. DEC and PATHWORKS are registered trademarks of Digital Equipment Corporation. Banyan and VINES are registered trademarks of Banyan Systems Incorporated. Artisoft and LANtastic are registered trademarks of Artisoft, Inc. Toshiba is a trademark of Toshiba Corporation.
Other brand and product names may be registered trademarks or trademarks of their respective holders.
Guide written by Jean Anderson. Edited by Chris Dresden. Technical illustration by Tim Buckreus. Production by Petra Armenta.
Access
, Megahertz, XJACK and NetAge are registered trademarks of 3Com
ii
ONTENTS
C
1
I
NSTALLING THE
Before You Begin 1-2
Setting CardBus Mode 1-2 Toshiba Notebooks 1-2
IBM ThinkPad Series 760 Notebooks 1-3 Connecting the 3CCFE575BT CardBus PC Card 1-4 Connecting the 3CXE589ET CardBus PC Card with XJACK
Connector 1-5
2
I
NSTALLING THE NETWORK DRIVER
Before You Install the Network Driver 2-2
Which Driver Installation Instructions Should You Use? 2-2
Which Windows 95 Version Are You Running? 2-2 Windows 95 Version 4.00.950B (OSR 2) 2-3 Windows 95 (Versions 4.00.950 and 4.00.950A) 2-4
Confirming Installation 2-5 Windows NT Version 4.0 2-6
Windows NT 4.0 with Networking Installed 2-6
Confirming Installation 2-8
Windows NT 4.0 without Networking Installed 2-8 Windows NT Version 3.51 2-11 Windows for Workgroups (WFW) 2-12
Installing the DOS Enhanced-Mode Driver for WFW 2-13 AutoLink for Windows 3.x, Windows for Workgroups, and
DOS 2-14 Supported Network Drivers 2-15
PC C
ARD
iii
3
T
ROUBLESHOOTING
LEDs 3-2 3Com PC Card Diagnostics Program 3-3
Accessing the CardBus PC Card Help System 3-3 Displaying Release Notes, Frequently Asked Questions, and
KnowledgeBase 3-4 Running the CardBus PC Card Self-Test 3-4 Running the Echo Test 3-7 Troubleshooting Support Services 3-9
Generating a Problem Report 3-11 DOS Diagnostics Program 3-13 Removing the PC Card Diagnostics using Windows 95 and
Windows NT 3-13 Resolving Hardware Resource Conflicts 3-13
Changing the I/O, IRQ, or Memory Range 3-14 Disabling PC Card (PCMCIA) Support for Windows 95 3-14
Re-enabling PC Card Support for Windows 95 3-15 Disabling PC Card (PCMCIA) Support for Windows NT 3-16
Re-enabling PC Card (PCMCIA) Support for Windows
NT 3-16 Frequently Asked Questions 3-17 Troubleshooting Tips 3-20
4
C
HANGING CONFIGURATION
Configuration Settings 4-1
Configuration Setting Descriptions 4-1 Displaying Configuration 4-2 Changing Configuration Settings 4-5 DOS Configuration Program 4-5
iv
A
S
PECIFICATIONS
B
T
ECHNICAL SUPPORT
Online Technical Services B-1
World Wide Web Site B-1 3Com Bulletin Board Service B-1 3ComFacts Automated Fax Service B-2
3ComForum on CompuServe Online Service B-3 Support from Your Network Supplier B-3 Returning Products for Repair B-4
I
NDEX
3COM C
FCC C
FCC D
I
NDUSTRY CANADA CLASS
S
TATEMENT
A
VIS DE CONFORMITÉ À LA RÉGLEMENTATION
D’INDUSTRIE CANADA
3COM END U
ORPORATION LIMITED WARRANTY
LASS
B S
TATEMENT
ECLARATION OF CONFORMITY
B E
MMISSION COMPLIANCE
SER SOFTWARE LICENSE AGREEMENT
v
vi
1
I
NSTALLING THE
The 3Com Megahertz 10/100 LAN CardBus PC Cards (models 3CCFE575BT and 3CXFE575BT) connect your notebook to an Ethernet or Fast Ethernet network. The only difference between the two models is the connector.
PC C
ARD
Figure 1-1
These CardBus PC Cards automatically operate at 10 Mbps when connected to a 10BASE-T Ethernet hub and at 100 Mbps when connected to a hub supporting 100BASE-TX Fast Ethernet.
This chapter describes how to install the CardBus PC Cards in your notebook and connect them to the network.
3Com Megahertz 10/100 CardBus LAN PC Cards
1-2
C
HAPTER
1: I
NSTALLING THE
Before You Begin
Make sure that you have a CardBus notebook and these items:
3Com Megahertz 10/100 LAN CardBus PC Card PC Card cable (6 inches) and network cable (six feet)
3Com Megahertz 10/100 LAN CardBus PC Card User Guide
LAN Installation Disk
If any of these items are missing from the CardBus PC Car d package, contact your PC Card supplier.
Setting CardBus Mode
Before you install the CardBus PC Card, you must set Car dBus mode for T oshiba®, IBM® ThinkPad series 760, and some NEC notebooks. For NEC notebooks see your NEC notebook documentation. If you have questions about setting CardBus mode, refer to your notebook documentation.
Before you install the PC Card in these notebooks, follow these steps to set the notebook to CardBus mode.
PC C
ARD
Toshiba Notebooks
1 Hold down the Esc key (the button the upper left
hand corner of your notebook keyboard) and turn
the notebook on. 2 Press F1 when the error message appears. 3 On the Controller Mode line (this may be on the
second page) choose CardBus mode. 4 Press end to save changes. 5 Type Y to reboot into Windows 95.
6 Using the Start menu, select shutdown the computer
and then click Yes to confirm.
7 Turn the notebook back on.
The notebook is now set up to run in CardBus mode.
IBM ThinkPad Series 760 Notebooks
1 Using the Start Menu, select
>Thinkpad Configurations.
If this menu does not appear, contact your notebook manufacturer to get the latest BIOS and instructions for setting CardBus mode.
2 Click the
PC Card Slots
picture.
The PC Card Slots window appears.
3 Enable
CardBus mode
.
The IRQ Conflict warning appears asking if you want to disable the device in conflict.
4 Click OK. 5 Restart the notebook.
If New Hardware Detected appears, restart again. The notebook is now set up to run in CardBus mode.
Before You Begin
Programs >Thinkpad
1-3
1-4
C
HAPTER
1: I
NSTALLING THE
PC C
ARD
Connecting the 3CCFE575BT CardBus PC Card
1 Remove all PC Cards from your notebook. 2 Connect the PC Card cable to the CardBus PC Card ➀,
and to the network cable ➁.
Figure 1-2
Connecting the CardBus PC Card
3 Connect the RJ-45 connector to the network port ➂. 4 Turn the notebook on. 5 When Windows is ready , insert the PC Car d ➃ into the
CardBus PC Card slot. Slide it all the way in.
CAUTION:
Do not force the CardBus PC Card into the slot
or you may bend the pins inside the slot.
If the CardBus PC Card doesn’t fit into the slot, make sure
that your notebook has a CardBus slot. Refer to your
notebook documentation or contact your notebook
manufacturer.
You may see Windows 95 prompts for driver installation.
The final installation step is to install the network driver
that allows you to login to the network. For instructions
on how to install the network driver, go to Chapter 2.
Connecting the 3CXE589ET CardBus PC Card with XJACK Connector
1-5
Connecting the 3CXE589ET CardBus PC Card with XJACK Connector
1 Remove all PC Cards from your notebook and turn
it on.
2 Connect the network cable ➀ to the CardBus PC Card
XJACK connector.
Figure 1-3
Connecting the CardBus PC Card
3 Insert the RJ-45 connector into the network port ➁. 4 Insert the PC Card into the CardBus PC Card slot ➂.
Slide it all the way in.
CAUTION:
Do not force the CardBus PC Card into the slot or you may bend the pins inside the slot. If the CardBus PC Card doesn’t fit into the slot, make sure that your notebook has a CardBus slot. Refer to your notebook documentation and contact your notebook manufacturer for more information.
You may see Windows 95 prompts for driver installation. The final installation step is to install the network driver
that allows you to login to the network. For instructions on how to install the network driver, go to Chapter 2.
I
NSTALLING THE
N
ETWORK
2
1 Go to the 3Com web site. Type the 3Com URL into
2 Scroll down to 3 Scroll down to 4 Select the 3Com Megahertz 10/100 LAN CardBus
D
RIVER
This chapter describes how to install the 3Com network driver that completes your notebook connection to the network.
Instructions are provided for Windows 95, Windows NT, Windows for Workgroups, and AutoLink NetWar e network driver installation.
For information about Banyan Vines, Microsoft LAN Manager , IBM LAN Server, Artisoft LANtastic, and DEC PATHWORKS, see Table 2-1.
The latest network drivers are available on 3Com’s World Wide Web site. To download the latest drivers:
your browser:
http://www.3com.com/
Software and Drivers Network Interface Cards
PC Card.
and double-click.
and click.
2-2
C
HAPTER
2: I
NSTALLING THE NETWORK DRIVER
Before You Install the Network Driver
Now that the CardBus PC Card is inserted in your notebook and the network cable is connected to the network port, the final installation step is to install the network driver. This section describes the requirements for a successful driver installation.
Which Driver Installation Instructions Should You Use?
Ask your MIS department which network driver instructions you should use. Instructions are provided in this chapter for each of the following environments:
Windows 95 version 4.00.950 or 4.00.950a Windows 95 version 4.00.950b (OSR 2)
Windows NT version 4.0
Windows NT version 3.51 Windows for Workgroups
For information about Banyan Vines, Microsoft LAN Manager, IBM LAN Server, Artisoft LANtastic, and DEC PATHWORKS, see Table 2-1.
Proceed to the driver installation section in this user guide that your MIS department recommends.
Which Windows 95 Version Are You Running?
You must determine if you are running Windows 95 OEM Service Release 2 (OSR 2) or the standard Windows 95 before you install the network driver.
Since standard Windows 95 does not support CardBus automatically , the driver installation instructions ar e differ ent.
If you already know which version of Windows 95 you are running, go to the appropriate Windows 95 section to install the CardBus PC Card network driver on your notebook.
1 Double-click
My Computer and then Control Panel.
2 In the Windows 95 Control Panel, double-click System
to display the System Properties dialog box.
3 Click the General tab to display the Windows 95
version information.
Windows 95 Version 4.00.950B (OSR 2) 2-3
If your Windows 95 version is 4.00.950 or 4.00.950A, go to the appropriate section to install the network driver.
If your Windows 95 version is 4.00.950B (OSR 2), go to the following section to install the network driver.
Windows 95 Version 4.00.950B (OSR 2)
Install the NDIS network driver when your notebook is running Windows 95 4.00.950B (also known as OSR 2). The 3Com software automatically detects which OS your notebook is running and installs the correct NDIS driver.
1 Make sure the CardBus PC Card is installed and
connected to the network, as described in Chapter 1.
The Update Device Driver Wizard window appears.
Figure 2-1 Update Device Driver Wizard Window
2 In the Update Device Driver Wizard window,
click Next.
If this window does not appear, click System, click Device Manager, and then click Refresh.
3 Click Other Locations. 4 Insert the LAN Installation Disk. 5 Type a: and click OK.
2-4 CHAPTER 2: INSTALLING THE NETWORK DRIVER
6 In the Update Device Driver Wizard, click Finish. 7 In the Insert Disk window, click OK. 8 In the copying files window, type a: and click OK. 9 If prompted, insert the Windows 95 CD-ROM or type
the directory path to the Windows 95 CAB files on your notebook and click OK.
10 Remove the LAN Installation Disk and restart the
notebook.
The network driver installation is complete. To confirm installation, see the section “Confirming Installation.” If you have problems, go to Chapter 3.
Windows 95 (Versions 4.00.950 and 4.00.950A)
You install the NDIS network driver when your notebook is running Windows 95. This driver can be used in Microsoft and NetWare environments.
1 Make sure the CardBus PC Card is inserted and
connected to the network, as described in Chapter 1.
2 Double-click My Computer, Control Panel, and then
double-click Add New Hardware. 3 In the Add New Hardware Wizard window, click Next. 4 Respond to the “Do you want Windows to search for
your new hardware” prompt by clicking “No” and
then click Next. 5 Double-click on Network Adapters in the list that
appears. 6 In the Select Device window, click the Have Disk button. 7 Insert the LAN Installation Disk in the floppy drive
and click OK. 8 Select 3Com Megahertz 10/100 LAN CardBus PC Card
Manual Load and click OK to copy the CardBus PC
Card files to your notebook. 9 In the New Hardware Wizard Window, click Next.
Windows 95 (Versions 4.00.950 and 4.00.950A) 2-5
10 Click Finish to complete the driver installation and
remove the LAN Installation Disk. a If the software prompts for Computer Name and Work
Group Name, type the names as supplied by your MIS department and click OK.
The computer name is the name of your notebook.
Give your notebook a unique name (up to 15 characters, no blank spaces).
A workgroup is composed of the computers that you
usually communicate with (like your department) and contains shared resources (like printers).
If you use peer group networking, the workgroup
name is your peer group. Peers can see each other when they look in the Network Neighborhood.
Y our computer description is visible to other members
of your workgroup when they see your notebook in the Network Neighborhood.
11 If you are prompted for Windows 95 files, enter the
directory path for Windows 95 CAB files or insert the Windows 95 CD-ROM.
When installation is complete, Windows 95 prompts for restart.
12 Remove the LAN Installation Disk and click Yes to
restart the notebook to complete driver installation.
Confirming Installation
1 Double-click the My Computer icon. 2 Double-click the Control Panel icon. 3 Double-click the System icon.
The System Properties box appears, detailing your notebook setup.
4 Click the Device Manager tab.
A list of devices appears, arranged by type.
5 Double-click the Network Adapters icon.
The name of the installed CardBus PC Card appears:
3Com Megahertz 10/100 LAN CardBus PC Card Manual Load
2-6 CHAPTER 2: INSTALLING THE NETWORK DRIVER
6 Double-click 3Com Megahertz 10/100 LAN CardBus PC
Card to display a description of the CardBus PC Card
and its current status.
If the CardBus PC Card is not operational, go to Chapter 3
for troubleshooting information.
Windows NT Version 4.0
This section describes how to install the NDIS network driver
for a notebook running Windows NT 4.0, with Windows NT
networking installed and without Windows NT networking
installed.
Before you begin, obtain the LAN Installation Disk and
Windows NT installation files (on hard disk, floppy diskettes,
or CD-ROM).
Windows NT 4.0 with Networking Installed
1 Make sure the CardBus PC Card is installed and
connected to the network, as described in Chapter 1. 2 Using the Control Panel, double-click Network. 3 Select the Adapters tab and click Add. 4 The Select Network Adapter screen appears.
Figure 2-2 Select Network Adapter Window
Windows NT Version 4.0 2-7
5 Click Have Disk. 6 In the Insert Disk dialog box, type: a: 7 Insert the LAN Installation Disk into the floppy drive
and click OK.
8 On the Select OEM Option screen, highlight
3Com Megahertz 10/100 LAN CardBus PC Card and click OK.
Figure 2-3 Select OEM Option Window
9 Wait for the CardBus PC Card files to be copied.
The PC Card Setup Network Settings screen appears.
10 Click OK to accept resource allocations or enter new
values.
3Com Megahertz 10/100 LAN CardBus PC Card appears in the Network window.
11 Click Close. If prompted, enter your IP address and
click OK.
12 Remove the LAN Installation Disk and click Yes to
reboot your notebook.
Installation is complete.
2-8 CHAPTER 2: INSTALLING THE NETWORK DRIVER
Confirming Installation
To confirm successful installation, double-click the Network
icon in the Control Panel. Click the Adapters tab. The
3Com Megahertz 10/100 LAN CardBus PC Card should
appear on the list. If it doesn’t appear, see Chapter 3 for
troubleshooting information.
Windows NT 4.0 without Networking Installed
If Windows NT networking is not installed, obtain the
following information from your MIS department.
Are you on a local area network or are you using a
modem?
Transport and network layer protocol used in the
Microsoft Windows Network
Name of the NT Server domain or workgroup you
belong to
IP address if you are not using DHCP
1 Make sure the CardBus PC Card is installed and
connected to the network, as described in Chapter 1.
If the CardBus PC Card is automatically detected by
Windows NT , you may have Card Services installed. Refer to
your Card Services documentation to see if it supports the
CardBus PC Card. If it does not support it, consult your
Card Services documentation to remove Card Services.
2 Using the Control Panel, double-click Network.
When Windows NT networking is not installed, you are
asked if you want to install Windows NT networking.
3 Click Yes. 4 Select Wired to the Network and click Next. 5 Click Select from list. 6 Click Have Disk. 7 Insert the LAN Installation Disk. 8 Type a: and click OK.
3Com Megahertz 10/100 LAN CardBus PC Card appears in
the Select OEM Option window.
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