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CONTENTS
ABOUT THIS GUIDE
Release Notes 8
Conventions 8
Related Documentation 8
Accessing the Documentation 9
Documentation Comments 10
1INTRODUCINGTHE
SWITCH 5500 FAMILY
About the Switch 5500 Family 12
Switch 5500 Family — Front View 14
Switch 5500 — Rear View Detail 21
Default Settings 27
2INSTALLINGTHE SWITCH
Package Contents 30
Choosing a Suitable Site 31
Rack-mounting 32
Connecting a Redundant Power Supply 35
Installing and Removing the Power Module 42
Placing Units On Top of Each Other 43
The Power-up Sequence 43
SFP Operation 47
Installing and Removing the Optional Interface Module 50
Packing and Shipping the Switch 5500 51
3SETTING UPFOR MANAGEMENT
Methods of Managing a Switch 56
Setting Up Your Switch 58
Manually Configuring the IP Information 61
Viewing Automatically Configured IP Information 67
Setting Up Command Line Interface Management 69
Setting Up Command Line Interface Management using SSH 70
Setting Up Web Interface Management 71
Setting Up SNMP Management 72
Changing the Default Passwords 73
Downloading the Configuration Conversion Utility 74
4CREATINGAN XRN STACKING FABRIC
How To Interconnect Units 75
Guidelines For Interconnecting Units 78
Unit Numbering within the Fabric 78
5PROBLEM SOLVING
Solving Problems Indicated by LEDs 82
Solving Hardware Problems 83
Solving Communication Problems 84
Solving Fabric Formation Problems 86
6UPGRADING SOFTWARE
The Contents of the Executable File 88
Upgrading from the Command Line Interface 88
Upgrading from the Bootrom Interface 95
Bootrom Upgrade 99
ASAFETY INFORMATION
Power Cord Set — Japan 104
Important Safety Information 104
L’information de Sécurité Importante 107
Wichtige Sicherheitsinformationen 110
Información de Seguridad Importante 112
Importanti Informazioni di Sicurezza 115
Wa¿ne informacje o zabezpieczeniach 118
BPIN-OUTS
Null Modem Cable 123
PC-AT Serial Cable 123
Modem Cable 124
Ethernet Port RJ-45 Pin Assignments 124
All procedures described in this guide apply to all models except where
stated.
The guide is intended for network administrators who are responsible for
installing and setting up network equipment; consequently, it assumes a
basic working knowledge of LANs (Local Area Networks).
8ABOUT THIS GUIDE
Release NotesThe Release Notes provide important information about the current
software release, including new features, modifications, and known
problems. You should read the Release Notes before installing the Switch
in your network.
If the information in the Release Notes differs from the information in this
guide, follow the instructions in the Release Notes.
ConventionsTa bl e 2 lists conventions that are used throughout this guide.
Ta bl e 2 Notice Icons
IconNotice TypeDescription
Information noteInformation that describes important features or
CautionInformation that alerts you to potential data loss or
Warning Information that alerts you to potential personal injury
instructions
potential damage to an application, system, or device
Related
Documentation
In addition to this guide, each Switch documentation set includes the
following:
■ Switch 5500 Family Configuration Guide
This guide contains information about the features supported by your
Switch and how you can use them to optimize your network.
■ Switch 5500 Family Quick Reference Guide
This guide contains a list of the features supported by the Switch 5500
Family and a summary of the command line interface commands
available for the Switch. This guide is also available under the Help
button on the web interface.
■ Switch 5500 Family Command Reference Guide
This guide provides detailed information about the web interface and
command line interface that enable you to manage the Switch.
Accessing the Documentation9
■ Release Notes
These notes provide information about the current software release,
including new features, modifications, and known problems. The
Release Notes are supplied in hard copy with your Switch.
Accessing the
Documentation
The Switch 5500 Family documentation is available in Adobe Acrobat
Reader Portable Document Format (PDF) at www.3com.com.
10ABOUT THIS GUIDE
Documentation
Comments
Your suggestions are very important to us. They will help make our
documentation more useful to you. Please e-mail comments about this
document to 3Com at:
pddtechpubs_comments@3com.com
Please include the following information when commenting:
■ Document title
■ Document part number and revision (on the title page)
■ Page number (if appropriate)
Example:
Part Number 10014925 rev. AC
Switch 5500 Family Getting Started Guide
Page 21
Please note that we can only respond to comments and questions about
3Com product documentation at this e-mail address. Questions related
to technical support or sales should be directed in the first instance to
your network supplier.
1
INTRODUCINGTHE
SWITCH 5500 FAMILY
This chapter contains introductory information about the Switch 5500
and how it to use it within a network. It includes hardware and software
feature summaries and contains the following section:
■ About the Switch 5500 Family
■ Switch 5500 Family — Front View
■ Switch 5500 — Rear View Detail
■ Default Settings
12CHAPTER 1: INTRODUCINGTHE SWITCH 5500 FAMILY
About the Switch
5500 Family
The Switch 5500 Family includes mixed media devices consisting of those
described in
Ta bl e 3 Switch 5500 Family Hardware
Switch 5500 Family
Switch 5500-SI 28 Port24411
Switch 5500-SI 52 Port48411
Switch 5500-EI 28 Port24411
Switch 5500-EI 52 Port48411
Switch 5500 PWR 28 Port24411
Switch 5500 PWR 52 Port48411
Switch 5500 FX 28 Port224211
Switch 5500G-EI 24 Port24 24*4†2111
Switch 5500G-EI 48 Port48 48*4†2111
Switch 5500G-EI SFP 24 Port4242111
Ta bl e 3.
10BASE-T\100BASE-TX Ports
10BASE-T\1000BASE-TX\1000BASE-T Ports
10\100\1000 PoE Ports
100BASE-X SFP Ports
1000BASE-X SFP Ports
Stacking Ports
RJ-45 Console Port
-48V DC RPS Input
Module Slot
*Depending on Power Supply Unit Fitted
†Combo SFP and 10/100/100 Ports
The Switch 5500 Family provides high-performance workgroups with a
backbone to the server connection. You can also add the Switch 5500 to
any 3Com
system as your network grows.
About the Switch 5500 Family13
For information about using the software features of the Switch, refer to
the “Command Reference Guide” located at www.3com.com.
Summary of
Hardware Features
Ta bl e 4 summarizes the hardware features that are supported by the
Switch 5500.
Ta bl e 4 Hardware Features
FeatureSwitch 5500 Family
MAC Addresses Up to 16,000 supported
Forwarding ModesStore and Forward
Auto-negotiationSupported on all ports
Auto MDI/MDIXSupported on all ports. If fiber SFP transceivers are
used, Auto MDIX is not supported.
Duplex ModesHalf and full duplex on all ports
Flow ControlIn full duplex mode, all ports are supported.
Figure 8 Switch 5500G-EI SFP (24 port) — front view
WARNING: The RJ-45 ports are shielded RJ-45 data sockets. You cannot
use them as standard traditional telephone sockets, or to connect the
unit to a traditional PBX or public telephone network. Only connect RJ-45
data connectors, network telephony systems, or network telephones to
these sockets. You can connect either shielded or unshielded data cables
with shielded or unshielded jacks to these data sockets.
10BASE-T/
100BASE-TX/
1000BASE-T Ports
The 10BASE-T/100BASE-TX/1000BASE-T ports have RJ-45 connectors and
are configured as Auto MDIX (cross-over).
The default state for these ports is auto-negotiation enabled, where the
link’s speed, duplex, and flow control modes are automatically detected
to provide the highest available bandwidth with the link partner.
Switch 5500 Family — Front View17
You can disable auto-negotiation. You can manually configure these
ports to 10 Mbps half duplex, 100 Mbps half duplex,
10 Mbps full duplex, or 100 Mbps full duplex. It is not possible to
manually configure a 1000 Mbps link because auto-negotiation is
mandatory in the 1000 Mbps standard. If you disable auto-negotiation,
Auto MDIX cannot function and the ports become fixed in MDIX
(cross-over) mode.
If you disable auto-negotiation on a 1000 Mbps port, the speed drops to
the highest available speed, which is 100 Mbps by default.
1000BASE-X SFP PortsThe 1000BASE-X SFP (Small Form Factor Pluggable) ports support fiber
Gigabit Ethernet short-wave (SX), long-wave (LX), long-haul (LH70), and
copper (T) SFP Transceivers in any combination. This offers you the
flexibility of using SFP transceivers to provide connectivity between the
Switch and remote 1000 Mbps workgroups, or to create a high capacity
aggregated link backbone connection.
The default state for these ports is auto-negotiation enabled, where the
speed, duplex and flow control modes are negotiated. As the speed and
duplex modes are fixed by the media type, only the flow control is
negotiated with the link partner. Alternatively, auto-negotiation can be
disabled (except 1000BASE-T where auto-negotiation is mandatory) and
the flow control setting can be manually configured.
100BASE-X SFP Ports
(Switch 5500-EI FX
only)
Console Port The console port allows you to connect a terminal and perform remote or
You can also use these ports for stacking the 5500 SI and EI. For
information about stacking these switches, see the section entitled
“Guidelines For Interconnecting Units” on page 78.
The Switch 5500-EI FX has 24 100BASE-X SFP ports. These are 100Mbps
ports that can use multi-mode fiber optic cables of up to 2km and
single-mode fiber optic cables of up to 10km.
You must manually configure duplex and flow control.
The Switch 5500-EI FX supports copper transceivers on the Gigabit SFP
ports only.
local out-of-band management. As the console port on the Switch is an
RJ-45 port, you must connect an RJ-450 to DB9 converter cable to a
standard null modem cable in order to connect a terminal.
18CHAPTER 1: INTRODUCINGTHE SWITCH 5500 FAMILY
Unit LEDThe Unit LED is a seven segment display visible on the front of the Switch.
The Unit LED indicates the unit number in a fabric, POST test ID, and
software upgrade information. In the unlikely event of a hardware fault
occurring, you can use the Unit LED to help diagnose the problem. For
information on using the Unit LED for problem solving, see
Problems Indicated by LEDs” on page 82.
LEDsTa bl e 5 lists the LEDs visible on the front of the Switch, and how to read
their status according to color. For information on using the LEDs for
problem solving, see
page 43.
Ta bl e 5 LED behavior
LEDColorIndicates
10/100/1000BASE-TX Port LEDs
SpeedGreenA high speed (1000 Mbps) link is present, blinking off
YellowA low speed (10/100 Mbps) link is present, blinking
Yellow flashingThe port has failed POST.
OffNo link is present.
DuplexGreenFull duplex, blinking off for every packet received or
YellowHalf duplex, blinking off for every packet received or
Yellow flashingThe port has failed POST.
OffNo link is present.
PoEGreenPower is being delivered to the port.
Green flashingPort power has exceeded limit or is unable to supply
YellowPoE error, no power supplied on port.
Yellow flashingThe port has failed post.
OffNo power is being delivered.
10/100BASE-T/TX Ports LEDS
SpeedGreenA high speed (100 Mbps) link is present, blinking off
YellowA low speed (10 Mbps) link is present, blinking off for
Yellow flashingThe port has failed POST.
“Solving
“Checking for Correct Operation of LEDs” on
for every packet received or transmitted.
off for every packet received or transmitted.
transmitted.
transmitted.
power due to unit being over budget.
for every packet received or transmitted.
every packet received or transmitted.
Switch 5500 Family — Front View19
LEDColorIndicates
OffNo link is present.
DuplexGreenFull duplex, blinking off for every packet received or
transmitted.
YellowHalf duplex, blinking off for every packet received or
transmitted.
Yellow flashingThe port has failed POST.
OffNo link is present.
PoEGreenPower is being delivered to the port.
Green flashingPort power has exceeded limit or is unable to supply
power due to unit being over budget.
YellowPoE error, no power supplied on port.
Yellow flashingThe port has failed post.
OffNo power is being delivered.
1000BASE-X SFP Port LEDs
SpeedGreenA 1000 Mbps link is present.
Yellow flashingThe port has failed post.
OffNo link is present.
DuplexGreenFull duplex packets are being transmitted/received on
YellowHalf duplex packets are being transmitted/received on
Yellow flashingPort failed POST.
OffNo links is present.
100BASE-X SFP Port LEDs
SpeedGreenA 100 Mbps link is present.
Yellow flashingThe port has failed post.
OffNo link is present.
DuplexGreenFull duplex packets are being transmitted/received on
YellowHalf duplex packets are being transmitted/received on
Yellow flashingPort failed POST.
OffNo links is present.
the port.
the port.
the port.
the port.
20CHAPTER 1: INTRODUCINGTHE SWITCH 5500 FAMILY
LEDColorIndicates
Unit LED
GreenPower on Self Test (POST) is in progress. During POST
Green flashingThe Switch has failed POST. The Unit LED flashes the
Green flashing ‘f’ There has been a fan failure.
Green flashing ‘t’ The Switch is over temperature and unit temperature
Stack LED
GreenThe XRN stack is functioning in resilient mode. Loop
Green flashingSwitch is not compatible with the other Switches in
YellowThe XRN stack is functioning without the loop
OffStacking Cables are not connected.
Module LED (Switch 5500G-EI only)
GreenThe Module is installed and operating normally.
Yellow flashingThe Module is installed but not supported or faulty.
OffThe Module is not installed.
Mode LED
DuplexYellow10/100/1000 Duplex and Activity, 1000 SFP Duplex
Speed Green10/100/1000 Port Speed and Activity, 1000 SFP
PoERed10/100/1000 port showing PoE information.
RPS LED
GreenAC and RPS supply connected.
YellowAC failed or not connected. RPS supply is OK.
OffThere is no RPS supply connected.
a test ID number appears in the Unit LED (seven
segment display)
or
Software download is in progress. During software
download, a clockwise cycling bar appears in the Unit
LED.
number of the test that has failed.
is critical.
cable is attached.
the stack.
connection.
and Activity, or Stack Activity.
Status and Activity, or Stack Status and Activity.
You can use this slot to install an Expansion Module. The Switch 5500G
Family provides one expansion module slot on the rear panel in which you
can use an 8-port 1000 Mbps SFP module, a 1-port 10 Gbps XENPAK
module, or a 2-port 10 Gbps XFP module.
8-port 1000 Mbps SFP module
This module, shown in Figure 12, provides eight 1000 Mbps 1000Base-X
SFP transceiver ports.
Figure 12 8-port 1000 Mbps SFP module
(1) Port status LEDs2) SFP ports3) Module power LED
Notes:
■ The types of available SFP modules may change over time. Refer to
www.3com.com for the latest transceiver support.
■ For SFP module specifications, refer to 3Com Web site at
www.3com.com
2-port 10 Gbps XFP module
This module, shown in Figure 13, provides two 10 Gbps XFP optical ports.
Figure 13 2-port 10 Gbps XFP module
Switch 5500 — Rear View Detail23
(1) Module power LED (2) 10 Gbps XFP optical
ports
(3) 10 Gbps XFP optical ports
Ta bl e 6 lists the available XFP transceivers.
Ta bl e 6 XFP transceivers supported by 2-port 10 Gbps XFP module
Ty peModel
XFP transceivers3CXFP90 10GBASE-LRM
3CXFP92 10GBASE-LR
3CXFP94 10GBASE-SR
3CXFP95 10GBASE-CX4
3CXFP96 10GBASE-ER
Notes:
■ The type of 10 Gbps XFP module may be different from those listed
above. For the most up-to-date information, refer to www.3com.com.
■ For XFP transceiver specifications, refer to 3Com’s Web site at
www.3Com.com.
1-port 10 Gbps XENPAK module
This module, shown in Figure 14, provides one 10 Gbps XENPAK
transceiver port.
24CHAPTER 1: INTRODUCINGTHE SWITCH 5500 FAMILY
Figure 14 1-port 10 Gbps XENPAK module
(1) Module power
LED
(2) Port status LED(3) 10 Gbps XENPAK
optical/electrical port
The Table 7 lists the available XENPAK optical modules:
Ta bl e 7 XENPAK optical port module supported by 1-port 10 Gbps XENPAK
module
Ta bl e 8 Typ eTa bl e 9 Model
XENPAKs that are supported
3CXENPAK91 10GBASE-LX4
3CXENPAK92 10GBASE-LR
XENPAK optical module
3CXENPAK93 10GBASE-T
3CXENPAK94 10GBASE-SR
3CXENPAK95 10GBASE-CX4
3CXENPAK96 10GBASE-ER
For specifications of XENPAK Transceivers, refer to 3Com’s Web site at
www.3Com.com.
WARNING: When an Expansion Module is not installed, ensure that the
blanking plate is fitted by tightening all screws with a suitable tool.
Failure to fit a blanking plate may void the product warranty.
Power SocketThe Switch automatically adjusts its power setting to any supply voltage
Open Book Warning
Labels
in the range 100-240 VAC.
Before installing or removing any components from the Switch 5500
Family or carrying out any maintenance procedures, you must read the
safety information provided in
Appendix A of this guide.
AVERTISSEMENT: Avant d'installer ou d'enlever tout composant des
commutateurs de la gamme Switch 5500 ou d'entamer une procédure
Switch 5500 — Rear View Detail25
de maintenance, lisez les informations relatives à la sécurité qui se
trouvent dans l'annexe A de ce guide.
VORSICHT:Bevor Sie Komponenten der Switch 5500-Baureihe
installieren oder deinstallieren und bevor Sie Wartungsarbeiten
ausführen, müssen Sie die in Anhang A dieses Handbuchs aufgeführten
Sicherheitshinweise lesen.
ADVERTENCIA: Antes de instalar o extraer cualquier componente del
Switch 5500 Family o de realizar tareas de mantenimiento, debe leer la
información de seguridad facilitada en el Apéndice A de esta guía.
26CHAPTER 1: INTRODUCINGTHE SWITCH 5500 FAMILY
AVVERTENZA: Prima di installare o rimuovere qualsiasi componente
dello Switch 5500 Family o di eseguire qualsiasi procedura di
manutenzione, leggere le informazioni di sicurezza riportate
nell'Appendice A di questa guida.
OSTRZEŻENIE: Przed instalacją lub usunięciem jakichkolwiek elementów
z przełącznika z rodziny 5500 lub przeprowadzeniem prac
konserwacyjnych należy zapoznać się z informacjami o bezpieczeństwie
zawartymi w Załączniku A niniejszego podręcznika.
Redundant Power
System Socket
Stacking Cable Ports
(Switch 5500G-EI)
For protection against an internal power supply failure, you can use this
socket to connect the Switch to a -48 DC Redundant Power System.
You can use these ports to connect the following cables:
■ Stacking Cable (3C17262) — this cable enables you to stack together
two switches up to three rack units apart.
■ Resilient Stacking Cable (3C17263) — this cable enables you to stack
together two switches up to sixteen rack units apart.
You can stack together any combination of 5500G-EI 24 port and 48 port
units, up to a maximum of eight units.
For more information on how to connect a stacking cable to your Switch
units, refer to the Installation Guide that accompanies your cable.
You canno create a Fabric by interconnecting a 3Com Switch 5500G with
any other 3Com device (such as a 5500-EI) or mix Enhanced Image (EI)
Switch 5500 units with Standard Image (SI) units.
Default Settings27
Default SettingsTa bl e 10 shows the default settings for the Switch 5500 Family:
Ta bl e 10 Default Settings
FeatureSwitch 5500
Automatic IP ConfigurationEnabled
Port StatusEnabled
Port SpeedAuto-negotiated
Duplex ModeAuto-negotiated
Power over EthernetEnabled (3CR17171-91 and 3CR17172-91 only)
Flow ControlAuto-negotiated
Broadcast Storm ControlEnabled
Virtual LANs (VLANs)All ports belong to the untagged Default VLAN
(VLAN
1) with IEEE Std 802.1Q-1998 learning
operational
Management VLANFixed as VLAN 1 on 5500-SI units. Can be any
VLAN for 5500-EI/5500G-EI units.
Link Aggregation Control
Protocol (LACP)
IP Multicast FilteringFiltering enabled
Rapid Spanning Tree Protocol Enabled
Fast StartEnabled on front panel ports
RMON AlarmEnabled
Webcache SupportDisabled
Traffic PrioritizationAll ports prioritize NBX VoIP traffic (LAN and IP).
Port SecurityDisabled per port
Configuration Save and
Restore
Spanning Tree ProtocolEnabled
Smart Auto-sensingEnabled
Disabled per port
All ports set to “best effort” for all other traffic.
Disabled
28CHAPTER 1: INTRODUCINGTHE SWITCH 5500 FAMILY
2
INSTALLINGTHE SWITCH
This chapter contains the information you need to install and set up the
Switch 5500. It covers the following topics:
■ Package Contents
■ Choosing a Suitable Site
■ Rack-mounting
■ Connecting a Redundant Power Supply
■ Placing Units On Top of Each Other
■ The Power-up Sequence
■ SFP Operation
■ Packing and Shipping the Switch 5500
WARNING: Safety Information. Before installing or removing any
components from the Switch 5500 or carrying out any maintenance
procedures, you must read the safety information provided in Appendix
of this guide.
A
AVERTISSEMENT:Consignes de sécurité. Avant d'installer ou d'enlever
tout composant du Switch 5500 ou d'entamer une procédure de
maintenance, lisez les informations relatives à la sécurité qui se trouvent
dans l'Appendice A de ce guide.
VORSICHT: Sicherheitsinformationen. Bevor Sie Komponenten aus
dem Switch 5500 entfernen oder dem Switch 5500 hinzufuegen oder
Instandhaltungsarbeiten verrichten, lesen Sie die Sicherheitsanweisungen,
die in Appendix A (Anhang A) in diesem Handbuch aufgefuehrt sind.
ADVERTENCIA: Información de seguridad. Antes de instalar o extraer
cualquier componente del Switch 5500 o de realizar tareas de
mantenimiento, debe leer la información de seguridad facilitada en el
Apéndice A de esta guía del usuario.
30CHAPTER 2: INSTALLINGTHE SWITCH
AVVERTENZA: Informazioni di sicurezza. Prima di installare o
rimuovere qualsiasi componente dal Switch 5500 o di eseguire qualsiasi
procedura di manutenzione, leggere le informazioni di sicurezza riportate
nell'Appendice A della presente guida per l'utente.
OSTRZEŻENIE: Informacje o zabezpieczeniach. Przed instalacją lub
usunięciem jakichkolwiek elementów z product lub przeprowadzeniem
prac konserwacyjnych należy zapoznać się z informacjami o
bezpieczeństwie zawartymi w Załączniku A niniejszego podręcznika.
Package ContentsThe Switch 5500 packaging contains the following for all units:
■ Switch unit
■ Release Notes
■ RPS -48V DC Connector
■ Unit Information Labels
■ Warranty Information
■ RPS Flyer
■ Power Cord
■ Console Cable (RJ-45)
■ RPS Connector (and backshell)
■RPS Connector Cable Tie
■Earthing Lead
■ Mounting brackets
■ Screws
■ 4 x Rubber feet
Ta bl e 11 below details the packaging contents specific to each unit in the
Switch 5500 Family.
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