3COM 3C986-T, 710011, 3C985B-SX, 710026, 710025 User Manual

...

Installation and

User Guide

Gigabit EtherLink™ Server Network Interface Cards (NICs)

Gigabit EtherLink Server NIC (3C985B-SX) 1000BASE-SX PCI Fiber NIC (710011, 710012) 10/100/1000BASE-T PCI NIC (3C986-T, 710024, 710025) 1000BASE-LX PCI Fiber NIC (710026)

http://www.3com.com/ http://www.3com.com/productreg

DOC050059-01 Published May 2001

3Com Corporation ■ 5400 Bayfront Plaza ■ Santa Clara, California ■ 95052-8145

Copyright © 2001 3Com Corporation. All rights reserved. No part of this documentation may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without written permission from 3Com Corporation.

3Com Corporation reserves the right to revise this documentation and to make changes in content from time to time without obligation on the part of 3Com Corporation to provide notification of such revision or change.

3Com Corporation provides this documentation without warranty, term, or condition of any kind, either implied or expressed, including, but not limited to, the implied warranties, terms or conditions of merchantability, satisfactory quality, and fitness for a particular purpose. 3Com may make improvements or changes in the product(s) and/or the program(s) described in this documentation at any time.

If there is any software on removable media described in this documentation, it is furnished under a license agreement included with the product as a separate document, in the hard copy documentation, or on the removable media in a directory file named LICENSE.TXT or !LICENSE.TXT. If you are unable to locate a copy, please contact 3Com and a copy will be provided to you.

UNITED STATES GOVERNMENT LEGEND

If you are a United States government agency, then this documentation and the software described herein are provided to you subject to the following:

All technical data and computer software are commercial in nature and developed solely at private expense. Software is delivered as “Commercial Computer Software” as defined in DFARS 252.227-7014 (June 1995) or as a “commercial item” as defined in FAR 2.101(a) and as such is provided with only such rights as are provided in 3Com’s standard commercial license for the Software. Technical data is provided with limited rights only as provided in DFAR 252.227-7015 (Nov 1995) or FAR 52.227-14 (June 1987), whichever is applicable. You agree not to remove or deface any portion of any legend provided on any licensed program or documentation contained in, or delivered to you in conjunction with, this User Guide.

Unless otherwise indicated, 3Com registered trademarks are registered in the United States and may or may not be registered in other countries.

3Com is a registered trademark and the 3Com logo and Dynamic 3Com Facts is a service mark of 3Com Corporation.

Intel is a registered trademark of Intel Corporation. Novell and NetWare are registered trademarks of Novell, Inc.

Alteon Web Systems, Alteon WebSystems, ACEnic and the A Design Logo are trademarks of Alteon WebSystems, Inc., a wholly owned subsidiary of Nortel Networks.

All other company and product names may be trademarks of the respective companies with which they are associated.

The software and documentation contained herein are an interim version provided by 3Com Corporation for use with 3Com Gigabit NICs, and contain ACEnic software earlier released by Alteon WebSystems, Inc. circa Spring 200.

For all Gigabit product questions, contact 3Com Corporation directly at: www.3com.com/promotions/nics/nictransition.html.

Access

are trademarks of 3Com Corporation.

Contents

Preface

About This Guide 1 Other Important Documentation 1 Contacting 3Com 1

Online Technical Services 2 World Wide Web Site 2 3Com Knowledgebase Web Services 2 3Com FTP Site 2 3Com Bulletin Board Service 3 Access by Analog Modem 3 Access by Digital Modem 3

3Com Facts Automated Fax Service 3 Support from Your Network Supplier 4 Support from 3Com 4 Returning Products for Repair 7

Installing the NIC

System Requirements 9 Important Components 10 Safety Precautions 11 Pre-Installation Checklist 11 NIC Installation 12 Connecting the Network Cables 13

1000Base-SX Fiber NIC 13

10/100/1000Base-T NIC 14

Installing the NIC Software

Installing the Software in Windows NT 4.0 15 Installing the Software in Windows 2000 17 Modifying Conﬁguration Parameters 18 Installing the Software in NetWare 20

NetWare Pre-Installation Requirements 20

Installing the NIC Driver for NetWare 21

Installing the Driver: NetWare Already Installed 21

Installing the Driver: Initial Installation of NetWare 5.1 24

Contents

Verifying NIC Functionality 28

1000Base-SX NIC 28

Connectors 28 LEDs 28

10/100/1000Base-T NIC 29

Connectors 29 LEDs 29

Installing Dynamic

About Dynamic Installing Dynamic

Windows 2000 32

Access

Software 31

Software

Software in Windows NT 4.0 or

Speciﬁcations

1000Base-SX Cable Characteristics 33 10/100/1000Base-T Cable Characteristics 33 Performance Specifications 33 Physical Characteristics 34 Power Requirements 34 Environmental Specifications 34

Warranty and Software License Agreement

3Com Corporation Limited Warranty FCC Class B Statement FCC Declaration of Conformity 3Com End User Software License Agreement Product Registration

Preface

About This Guide

This guide covers the installation of the 3Com Gigabit EtherLink Server network interface card (NIC). For conﬁguration instructions, see the user guide for your operating system located on the Gigabit Ethernet Server NIC CD.

This guide describes how to:

Physically install the NIC in your system.

■

Connect network cables.

■

Interpret the NIC LEDs.

The procedures assume that you are a system or network administrator experienced in installing similar hardware.

Contacting 3Com

3Com provides easy access to technical support information through a variety of services. This appendix describes these services.

Information contained in this appendix is correct at time of publication. For the most recent information, 3Com recommends that you access the 3Com Corporation World Wide Web site.

Preface

Online Technical Services

3Com offers worldwide product support 24 hours a day, 7 days a week, through the following online systems:

World Wide Web site

■

3Com Knowledgebase Web Services

■

3Com FTP site 3Com Bulletin Board Service (3Com BBS)

■

3Com FactsSM Automated Fax Service

World Wide Web Site

To access the latest networking information on the 3Com Corporation World Wide Web site enter this URL into your Internet browser:

http://www.3com.com/

This service provides access to online support information such as technical documentation and a software library, as well as support options that range from technical education to maintenance and professional services.

3Com Knowledgebase Web Services

This interactive tool contains technical product information compiled by 3Com expert technical engineers around the globe. Located on the World Wide Web at http://knowledgebase.3com.com, this service gives all 3Com customers and partners complementary, round-the-clock access to technical information on most 3Com products.

3Com FTP Site

Download drivers, patches, software, and MIBs across the Internet from the 3Com public FTP site. This service is available 24 hours a day, 7 days a week.

To connect to the 3Com FTP site, enter the following information into your FTP client:

■

Hostname:

■

Username: Password:

■

NOTE:

software such as Netscape Navigator and Internet Explorer.

ftp.3com.com

anonymous

You do not need a user name and password with Web browser

Contacting 3Com

3Com Bulletin Board Service

The 3Com BBS contains patches, software, and drivers for 3Com products. This service is available through analog modem or digital modem (ISDN) 24 hours a day, 7 days a week.

Access by Analog Modem

To reach the service by modem, set your modem to 8 data bits, no parity, and 1 stop bit. Call the telephone number nearest you:

Country (Region) Data Rate Telephone Number

Australia Up to 14,400 bps 61 2 9955 2073

Brazil Up to 28,800 bps 55 11 5181 9666

France Up to 14,400 bps 33 1 6986 6954

Germany Up to 28,800 bps 4989 62732 188

Hong Kong Up to 14,400 bps 852 2537 5601

Italy Up to 14,400 bps 39 2 27300680

Japan Up to 14,400 bps 81 3 5977 7977

Mexico Up to 28,800 bps 52 5 520 7835

P.R. of China Up to 14,400 bps 86 10 684 92351

Taiwan Up to 14,400 bps 886 2 377 5840

U.K. Up to 28,800 bps 44 1442 438278

U.S.A. Up to 53,333 bps 1 847 262 6000

Access by Digital Modem

ISDN users can dial in to the 3Com BBS using a digital modem for fast access up to 64 Kbps. To access the 3Com BBS using ISDN, call the following number:

1 847 262 6000

3Com Facts Automated Fax Service

The 3Com Facts automated fax service provides technical articles, diagrams, and troubleshooting instructions on 3Com products 24 hours a day, 7 days a week.

Call 3Com Facts using your Touch-Tone telephone:

1 408 727 7021

Preface

Support from Your Network Supplier

If you require additional assistance, contact your network supplier. Many suppliers are authorized 3Com service partners who are qualiﬁed to provide a variety of services, including network planning, installation, hardware maintenance, application training, and support services.

When you contact your network supplier for assistance, have the following information ready:

■

Product model name, part number, and serial number

■

A list of system hardware and software, including revision levels Diagnostic error messages

■

Details about recent conﬁguration changes, if applicable

If you are unable to contact your network supplier, see the following section on how to contact 3Com.

Support from 3Com

If you are unable to obtain assistance from the 3Com online technical resources or from your network supplier, 3Com offers technical telephone support services. To ﬁnd out more about your support options, please the 3Com technical telephone support phone number at the location nearest you.

When you contact 3Com for assistance, have the following information ready:

Product model name, part number, and serial number

■

A list of system hardware and software, including revision levels

■

Diagnostic error messages Details about recent conﬁguration changes, if applicable

■

Support from 3Com

Here is a list of worldwide technical telephone support numbers:

Country (Region) Telephone Number

Asia Paciﬁc Rim

Australia Hong Kong India Indonesia Japan Malaysia New Zealand Pakistan Philippines P.R. of China

Singapore S. Korea From anywhere in S. Korea: From Seoul: Taiwan Thailand

Europe

From anywhere in Europe, call: +31 (0)30 6029900 phone

Europe, South Africa, and Middle East

From the following countries, you may use the toll-free numbers:

Austria Belgium Denmark Finland France Germany Hungary Ireland Israel Italy Netherlands Norway Poland Portugal South Africa Spain Sweden Switzerland U.K.

1 800 678 515 800 933 486 +61 2 9937 5085 001 800 61 009 0031 61 6439 1800 801 777 0800 446 398 +61 2 9937 5085 1235 61 266 2602 10800 61 00137 or

021 6350 1590

800 6161 463

00798 611 2230 (0)2 3455 6455 0080 611 261 001 800 611 2000

+31 (0)30 6029999 fax

0800 297468 0800 71429 800 17309 0800 113153 0800 917959 0800 1821502 00800 12813 1800 553117 1800 9453794 1678 79489 0800 0227788 800 11376 00800 3111206 0800 831416 0800 995014 900 983125 020 795482 0800 55 3072 0800 966197

Country (Region) Telephone Number

Latin America

Argentina Brazil Chile Colombia Mexico Peru Puerto Rico Venezuela

North America

AT&T +800 666 5065 0800 13 3266 1230 020 0645 98012 2127 01 800 CARE (01 800 2273) AT&T +800 666 5065 800 666 5065 AT&T +800 666 5065

1-800-527-8677

Preface

Returning Products for Repair

Before you send a product directly to 3Com for repair, you must ﬁrst obtain an authorization number. Products sent to 3Com without authorization numbers will be returned to the sender unopened, at the sender’s expense.

To obtain an authorization number, call or fax:

Country (Region) Telephone Number Fax Number

Asia, Pacific Rim +65 543 6500 +65 543 6348

Europe, South Africa, and Middle East

Latin America 1 408 326 2927 1 408 326 3355

From the following countries, you may call the toll-free numbers; select option 2 and then option 2:

Austria Belgium Denmark Finland France Germany Hungary Ireland Israel Italy Netherlands Norway Poland Portugal South Africa Spain Sweden Switzerland U.K.

U.S.A. and Canada 1-800-527-8677 1 408 326 7120

+31 30 6029900 +31 30 6029999

Installing the NIC

Use the procedures in this section to install the NIC and perform initial conﬁguration in most systems. For details about performing these tasks on your particular system, refer to the manuals that were supplied with your system.

System Requirements

Before installing the NIC, make sure your system meets the requirements listed in the following table:

System Requirements

Windows NT

Hardware

Operating System

NIC Software 3Com Gigabit Etherlink Server NIC driver software for Windows NT.

Windows 2000

Hardware

Operating System

NIC Software 3Com Gigabit Etherlink Server NIC driver software for Windows 2000.

■

Pentium-based computer that meets Windows NT 4.0 software requirements

■

One open 32-bit or 64-bit PCI slot

■

128MB RAM (minimum)

Microsoft Windows NT 4.0 (server or workstation) with Service Pack 4 or later

■

Pentium-based computer that meets Windows 2000 software requirements

■

One open 32-bit or 64-bit PCI slot

■

128MB RAM (minimum)

Microsoft Windows 2000 (server or professional), and Microsoft Windows 2000 Advanced Server

Installing the NIC

System Requirements

Novell Netware

Hardware

■

Pentium-based computer that meets Novell NetWare 4.2 and 5.1 software requirements

■

One open 32-bit or 64-bit PCI slot

■

128MB RAM (minimum)

■

Operating System

Novell NetWare 5.1, with the most recent NetWare 5 Support Pack

■

Novell NetWare 4.2 with the most recent patches and support available from Novell technical support (http://support.novell.com)

NIC Software 3Com Gigabit Etherlink Server NIC driver software, version for Novell

NetWare. See the CD for these files:

■

3c986.lan (network device driver file)

■ 3c986.ldi (information used by installation program)

Important Components

Included with your NIC is the following:

Anti-static bag (used for protecting the NIC when stored or shipped). Keep

■

the NIC in its packaging until ready for installation.

■

3Com Gigabit Etherlink Server CD with NIC driver software and documentation.

Inform your network supplier of any missing or damaged items. If you need to return the NIC, you must pack it in the original (or equivalent) packing material or the warranty will be voided.

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