3COM 3900 User Manual

Web Management

User Guide

For the SuperStack® II Switch 3900 and Switch 9300

http://www.3com.com/

Part No. 10012703 Published August 1999

3Com Corporation 5400 Bayfront Plaza Santa Clara, California 95052-8145

Copyright © 1999, 3Com Corporation. All rights reserved. No part of this documentation may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without written permission from 3Com Corporation.

3Com Corpo ration rese rves the right to revise this d ocumentation and to make chan ges in content from time to time without obligation on the part of 3Com Corporation to provide notification of such revision or change.

3Com Corporation provides this documentation without warranty, term, or condition of any kind, either implied or expressed, including, but not limited to, the implied warranties, terms, or conditions of merchantability, satisfactory quality, and fitness for a particular purpose. 3Com may make improvements or changes in the product(s) and/or the program(s) described in this documentation at any time.

If there is any software on removable media described in this documentation, it is furnished under a license agreement included with the product as a separate document, in the hard copy documentation, or on the removable media in a directory file named LICENSE.TXT or !LICENSE.TXT. If you are unable to locate a copy, please contact 3Com and a copy will be provided to you.

UNITED STATES GOVERNMENT LEGEND

If you are a United States government age ncy, then this documentatio n and the software described herein are provided to you subject to the following:

All technical data and computer software are commercial in nature and developed solely at private expense. Software is delivered as “Commercial Computer Software” as defined in DFARS 252.227-7014 (June 1995) or as a “commercial item” as defined in FAR 2.101(a) and as such is provided with only such rights as are provided in 3Com’s standard commercial license for the Software. Technical data is provided with limited rights only as provided in DFAR 252.227-7015 (Nov 1995) or FAR 52.227-14 (June 1987), whichever is applicable. You agree not to remove or deface any portion of any legend provided on any licensed program or documentation contained in, or delivered to you in conjunction with, this User Guide.

Unless otherwise indicated, 3Com registered trademarks are registered in the United States and may or may not be registered in other countries.

3Com, the 3Com logo, SuperStack, and Transcend are registered trademarks of 3Com Corporation. 3Com Facts is a service mark of 3Com Corporation.

Internet Explorer, Microsoft, MS-DOS, Windows, and Windows NT are registered trademarks of Microsoft Corporation. Netscape, Netscape Communicator, Netscape Navigator, and the Netscape N and Ship’s Wheel logos are registered trademarks of Netscape Communications Corporation in the United States and other countries. Java is a registered trademark of Sun Microsystems, Inc. UNIX is a registered trademark in the United States and other countries, licensed exclusively through X/Open Company, Ltd.

All other company and product names may be trademarks of the respective companies with which they are associated.

ONTENTS

BOUT THIS GUIDE

Conventions 5 Year 2000 Compliance 6

WEB M

Web Management Overview 8

Embedded Web Management Applications 10

Installable Web Management Tools 22

ANAGEMENT OVERVIEW

Browser and Platform Requirements 9

Color Recommendations 9 Browser Support 9 Platform Requirements 10

Interface Description 11 WebConsole Tab 13

Configuration Wizard 14

DeviceView Tab 15

About the Device Image 16 Configuring Parameters in DeviceView 17 Selecting Multiple Ports in DeviceView 17 Using Status Logging 18

Performance Tab 20

Using the Performance Features 20 Customizing Your Performance Monitor 20

Help Tab 22

Using WebManage Framework 23 Using the Form-Specific Help Files 24

Launching Web Management Applications 25

Managing a Single Device 25 Launching the Form-Specific Help 25 Launching the WebManage Framework 25 Enabling E-mail Notification for Status Log 25

Logging Out 25

NSTALLATION AND SETUP

Installing Supplemental Tools 27

Windows Installation 27 UNIX Help Installation 28

Setting Up the Form-Specific Help Files 29

ROUBLESHOOTING

Browser Issues 31

Web Management and Internet Explorer 31 Improving DeviceView 32

Improving DeviceView Download Speed 32 Enabling Status Log E-Mail Options on Internet Explorer 33

Web Management and Netscape Navigator 35

Troubleshooting the Web Management Software 35

Examples of Good and Problematic CLASSPATH Settings 36 Additional Resources for Solving Problems 36

BOUT

HIS

UIDE

Conventions

The Web Management software is a suite of HTML-based applications that is shipped with the SuperStack This guide describes the software, including an overview and information on installation and setup.

This guide is intended for network administrators who are responsible for managing 3Com switching devices with the Web Management tools.

If the information in the release notes that are shipped with your product differs from the information in this guide, follow the instructions in the release notes.

Most user guides and release notes are available in Adobe Acrobat Reader Portable Document Format (PDF) or HTML on the 3Com World Wide Web site:

http:/ /www.3com.com/

Table 1 and Table 2 list conventions that are used throughout this guide.

Ta b l e 1

Icon Notice Type Description

Notice Icons

Information note Information that describes important features or

instructions

Caution Information that alerts you to potential loss of data or

potential damage to an application, system, network, or device

Warning Information that alerts you to potential personal injury

II Switch 3900 and Switch 9300.

6 A

BOUT THIS GUIDE

Ta b l e 2

Text Conventions

Convention Description

Screen displays This typeface represents information as it appears on the

screen.

Commands The word “command” means that you must enter the

command exactly as shown and then press Return or Enter. Commands appear in bold. Example:

To remove the IP address, enter the following command:

ip interface remove

The words “enter” and “type”

When you see the word “enter” in this guide, you must type something, and then press Return or Enter. Do not press Return or Enter when an instruction simply says “type.”

Words in italics Italics are used to:

■ Emphasize a point.

■ Denote a new term at the place where it is defined in the

text.

■ Identify menu names, menu commands, and software

button names. Examples:

From the Help menu, select Contents.

Click OK.

Year 2000 Compliance

For information on Year 2000 compliance and 3Com products, visit the 3Com Year 2000 Web page:

http://www.3com.com/products/yr2000.html

ANAGEMENT

VERVIEW

This chapter describes the components in the Web Management suite of applications for the SuperStack chapter covers these topics:

■ Web Management Overview

■ Embedded Web Management Applications

■ Installable Web Management Tools

■ Launching Web Management Applications

■ Logging Out

Figure 1 shows the opening Web Management screen.

Figure 1

Opening Screen of Web Management (3900 shown)

II Switch 3900 and Switch 9300. The

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ANAGEMENT OVERVIEW

Web Management Overview

The Web Management suite of features consists of embedded Web Management applications and installable tools:

■

Embedded Web Management applications

— Use the embedded Web Management applications for most of your device configuration and management tasks. You can manage a single port or device, or, using multiple windows, you can manage multiple devices. This software, which is part of the system software image, contains:

WebConsole

■

— An HTML-based set of configuration forms. See

“WebConsole Tab” on page 13 for details.

DeviceView

■

— A Java-based application that displays a real-time image of the device. You can manage each port, or the entire system, by clicking on the part of the image that you want to manage. See “Browser and Platform Requirements” on page 9 and “DeviceView Tab” on page 15 for details.

Performance features

■

— Dynamic monitoring through graphing of Ethernet interfaces. See “Performance Tab” on page 20 for details.

— The configuration form on which you set up the installable

Help

■

Help as well as access to links to support information on the 3Com Web site. (For how to install Help for the configuration forms, see Chapter 2.)

■

Installable tools

— Install some or all of these optional tools on your

workstation from the 3Com Web site, as described in Chapter 2.

DeviceView accessories

■

— To set up e-mail notification for

Status Logging.

WebManage Framework

■

— To group your access links to the

devices that you manage.

Form-specific Help

■

— To access hypertext information about the

fields in the WebConsole, DeviceView, and Performance forms.

Web Management Overview 9

Browser and Platform

Requirements

The Web Management suite of applications has certain dependencies, as described in this section.

Color Recommendations

The minimum graphics capability is SVGA (800x600 resolution). For best performance, use XGA (1024x768 resolution).

Browser Support

Web Management requires Microsoft Internet Explorer 4.01 or later OR Netscape Navigator 4.03 or later.

If you are using Netscape Navigator 4.03 or 4.04, be sure to install the Netscape JDK 1.1 Patch. Download the patch from this URL:

http://help.netscape.com/filelib.html#smartupdate

If you are using Internet Explorer, install the latest 4.01 Service Pack 1. This service pack makes Internet Explorer Year 2000 compliant and fixes other product support issues. Download the 4.01 Service Pack 1 from the following URL:

http://www.microsoft.com/msdownload/iebuild/ie4sp1_ win32/en/ ie4sp1_win32.htm

If the link is not available, download the service pack from the Microsoft home page:

http://www.microsoft.com

See “Web Management and Internet Explorer” and “Web Management and Netscape Navigator” in Chapter 3 for more details.

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Platform Requirements

Table 3 lists the platforms that you need for each of the Web Management features.

Embedded Web Management Applications

Ta b l e 3

Feature PC UNIX

Embedded Web Management Applications

WebConsole ✓ ✓ DeviceView ✓ ✓ Performance ✓ ✓

Configuration form to set up Help, plus links to 3Com support sites

Installable Tools

Form-specific Help

WebManage Framework, to customize your access to devices

DeviceView accessories, such as e-mail notification for Status Log

Platform Support for Web Management Features

✓ ✓

✓ ✓ ✓

✓

With the embedded Web Management applications, you can manage your system using a Web browser.

The embedded Web Management applications, accessed from the Tabs panel, are WebConsole (including configuration forms and wizards), DeviceView, Performance monitoring charts, and Help configuration forms and 3Com support links. See Figure 2.

Embedded Web Management Applications 11

Tabs panel

Menu tree

Workspace

Figure 2

Parts of the Web Management Opening Screen (3900 shown)

Interface Description

The screen for the embedded Web Management applications is divided into three areas, shown in Figure 2 and described here:

■

Tabs panel

— At the top of the Web Management screen, the Tabs

panel has four tabs:

WebConsole tab

■

— When you select this tab, the menu tree lists folders for the parameters that you can configure for the device to which you are connected. See “WebConsole Tab” on page 13 for details.

DeviceView tab

■

— When you select this tab, you see an image of the device. You can configure some system and port parameters from this view. See “Browser and Platform Requirements” on page 9 for the required versions of Java-based browsers and “DeviceView Tab” on page 15 for more details on the functionality of this view.

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