2N Analogue GSM gateway 2N EasyGate - Manual, 1575 v1.1.0.2 User Manual

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2N® EasyGate

GSM gateway

User Manual

Version 1.1.0

www.2n.cz

The 2N TELEKOMUNIKACE a.s. joint-stock company is a Czech manufacturer and supplier of telecommunications equipment.

The product family developed by 2N TELEKOMUNIKACE a.s. includes GSM gateways, private branch exchanges (PBX), and door and lift communicators. 2N TELEKOMUNIKACE a.s. has been ranked among the Czech top companies for years and represented a symbol of stability and prosperity on the telecommunications market for almost two decades. At present, we export our products into over 120 countries worldwide and have exclusive distributors on all continents.

2N® is a registered trademark of 2N TELEKOMUNIKACE a.s.. Any product and/or other names mentioned herein are registered trademarks and/or trademarks or brands protected by law.

2N TELEKOMUNIKACE administers the FAQ database to help you quickly find information and to answer your questions about 2N products and services. On faq.2n.cz you can find information regarding products adjustment and instructions for optimum use and procedures „What to do if...“.

Declaration of Conformity

2N TELEKOMUNIKACE a.s. hereby declares that the 2N® EasyGate product complies with all basic requirements and other relevant provisions of the 1999/5/EC directive. For the full wording of the Declaration of Conformity see the CD-ROM enclosed and at www.2n.cz.

The 2N TELEKOMUNIKACE company is a holder of the ISO 9001:2000 certificate. All development, production and distribution processes of the company are managed by this standard and guarantee a high quality and advanced technical level of and a professional approach to all of our products.

Table of Contents

1. Product Overview...............................................................

7

1.1

Product Description .......................................................................................................

8

 

Basic Features..................................................................................................................

8

 

Advantages of 2N® EasyGate use ...................................................................................

8

 

Safety Precautions ...........................................................................................................

9

1.2

Changes ........................................................................................................................

10

1.3

Terms and Symbols Used ...........................................................................................

11

 

Manual Symbols.............................................................................................................

11

 

Future functions..............................................................................................................

11

2.

Description and Installation............................................

13

 

2.1

Description....................................................................................................................

14

 

 

Telephone Line Tones – Operational Tones..................................................................

15

 

 

Telephone Line Tones – Programming Mode................................................................

16

 

2.2

Before You Start ...........................................................................................................

17

 

 

Product Completeness Check........................................................................................

17

 

 

Installation requirements ................................................................................................

17

 

2.3

Mounting .......................................................................................................................

19

 

 

External Antenna Connection.........................................................................................

19

 

 

SIM Card Installation ......................................................................................................

19

 

 

Wall mounting.................................................................................................................

20

 

 

Power Supply Connection ..............................................................................................

20

 

2.4

Telephone line connection ..........................................................................................

21

 

 

PBX Connection .............................................................................................................

21

 

 

Telephone Set (Answering Machine, Coin Telephone Station) Connection..................

21

 

2.5

SMS Sending Input Connection..................................................................................

22

3.

Configuration 2N® EasyGate...........................................

23

 

3.1

2N® EasyGate parameters configuration ....................................................................

24

 

 

PC Connection ...............................................................................................................

24

 

 

EasyGate Parameter Programming ...............................................................................

24

 

 

Telephone Line based Programming .............................................................................

24

 

 

PC based Programming .................................................................................................

25

 

 

Further Data Handling Options.......................................................................................

26

 

 

Monitoring.......................................................................................................................

27

 

 

Other control buttons......................................................................................................

27

 

 

Firmware Upgrade..........................................................................................................

28

 

3.2

Table of Parameters .....................................................................................................

29

 

 

Telephone Line Parameters ...........................................................................................

29

 

 

FXS Routing Parameters ...............................................................................................

33

 

 

FAX/DATA routing parametres.......................................................................................

36

 

 

SMS Sending Input Parameters.....................................................................................

36

 

 

GSM & SIM Parameters.................................................................................................

37

 

 

Service Parameters........................................................................................................

39

 

 

Initialization.....................................................................................................................

40

 

 

Security Parameters.......................................................................................................

41

4.

Function and Use.............................................................

43

 

4.1

Voice function...............................................................................................................

44

 

 

Outgoing Call..................................................................................................................

44

 

 

Incoming Call..................................................................................................................

44

 

 

Automatic Call ("Baby Call")...........................................................................................

44

 

 

Tariff pulses 16 or 12 kHz ..............................................................................................

45

 

 

Configuration of network services ..................................................................................

45

 

 

Call forwarding................................................................................................................

46

 

 

Call waiting .....................................................................................................................

48

 

 

Call hold..........................................................................................................................

48

 

4.2

FAX and Data function.................................................................................................

49

 

 

Sending fax message or modem connection to and from GSM ....................................

49

 

 

Supported fax and data protocols ..................................................................................

50

 

4.3

SMS Sending Input.......................................................................................................

51

 

4.4

COM – Serial Interface .................................................................................................

52

 

 

Programming, Monitoring ...............................................................................................

52

 

 

CSD PC-PC Data Transmission.....................................................................................

52

 

 

CSD or High-Speed GPRS Data Connection to Internet ...............................................

53

 

 

SMS Sending and Receiving..........................................................................................

53

 

 

Combination of COM Traffic with Voice Calls ................................................................

53

 

 

List of Supported AT Commands ...................................................................................

54

 

4.5

SIM Card PIN protection ..............................................................................................

55

 

 

PIN Entering by PCManager ..........................................................................................

55

 

 

PIN Entering via Telephone Line....................................................................................

55

 

 

Automatic PIN Entering ..................................................................................................

55

5.

Technical parameters ......................................................

57

 

5.1

Technical Parameters ..................................................................................................

58

 

 

GSM ...............................................................................................................................

58

 

 

Power Supply .................................................................................................................

58

 

 

Telephone interface........................................................................................................

58

 

 

SMS Sending Input ........................................................................................................

59

 

 

Serial interface................................................................................................................

59

 

 

Others.............................................................................................................................

59

6.

Supplementary Information ............................................

61

6.1

Regulations and directives..........................................................................................

62

6.2

List of Figures...............................................................................................................

63

6.3

Troubleshooting ...........................................................................................................

64

6.4

List of Abbreviations....................................................................................................

65

6.5

General Instructions and Cautions.............................................................................

67

 

Electric Waste and Used Battery Pack Handling ...........................................................

68

1 Product

Overview

In this section, we introduce the2N® EasyGate product, outline its application options and highlight the advantages following from its use. This chapter also includes safety instructions.

Here is what you can find in this section:

Product Description

Associated Products

Manual changes description

Abbreviations, Terms and Pictograms Used.

7

Product Description

 

1.1

1.1 Product Description

Basic Features

The primary purpose of EasyGate is to transmit voice between a GSM network and an attached FXO-interface terminal (PBX, telephone, answering machine, etc.).

You can establish data connections (GPRS, CSD) and send/receive SMS using EasyGate in combination with a PC and appropriate software.

You can send an SMS to a pre-programmed number using the SMS sending input.

Analogue fax transmition on some models.

Advantages of 2N® EasyGate use

Call cost cutting

by forwarding GSM calls to EasyGate you save a lot on PSTN – GSM calls.

Easy installation

EasyGate is designed for immediate use without programming.

You get all you need in the delivery

your EasyGate delivery contains all you need to operate the system (the power supply adapter, telephone cable, PC serial cable, SMS input connector, CD-ROM with software).

Solution for sites without telephone lines

such as mountain chalets, exhibitions, conferences, etc.

CLIP

EasyGate is equipped with the FSK-based CLIP feature, so if a terminal capable of receiving the CLIP is used you know the caller‘s number.

Quick data connection

EasyGate transmits data using the high-speed GPRS connection (GPRS class 10, max. 85.6 kbps).

SMS sending input

simply send an SMS to a pre-programmed number by closing the contact. Recommended for easy supervision, simple securing, etc.

Radiation hazard minimization

you are not exposed to a direct effect of the antenna RF electromagnetic field while telephoning as opposed to mobile telephones.

Full UMTS/GSM coverage

EasyGate is available in the following versions: dual-band (900 and 1800MHz), tri-band for European markets (900, 1800 and 1900MHz), tri-band for the American market (850, 1800 and 1900MHz) and quadband (850, 900, 1800, 1900MHz).

8

Product Description

 

1.1

Safety Precautions

Do not switch on 2N® EasyGate in the vicinity of medical apparatuses to avoid interference. The minimum distance of the antenna and pacemakers should be 0.5m.

Do not switch on 2N® EasyGate aboard of a plane.

Do not switch on 2N® EasyGate near petrol stations, chemical facilities or sites where explosives are used.

Any mobile telephone use prohibition based on RF energy radiation applies to 2N® EasyGate too.

2N® EasyGate may disturb the function of TV sets, radio sets and PCs.

Warning! 2N® EasyGate contains components that can be swallowed by small children (SIM card, antenna, etc.).

The voltage value mentioned on the adapter may not be exceeded. If you connect 2N® EasyGate to another power supply, make sure that the voltage value is in the acceptable range.

When your 2N® EasyGate comes to the end of its operational life, dispose of it in accordance with applicable regulations.

9

Changes 1.2

1.2 Changes

Manual

Amendments to Earlier Versions

Version

 

1.00The User Manual applies to EasyGate FW Version 1.00D.

New parameter for dial tone setting.

1.01LED indications updated.

The User Manual applies to EasyGate FW Version 1.00E

1.02

Default setting for dial tone is continuous tone now.

The User Manual applies to EasyGate FW Version 1.00F

New function: tariff metering with 16 or 12 kHz pulses.

1.03New function: call connect and disconnect signaling by 16 or 12 kHz pulses.

The User Manual applies to EasyGate FW Version 1.00G

Continuous dial tone.

1.04Chapter 0 modified.

SMS input parameters added.

1.05GSM gateway name modification.

1.06Analogue FAX support. (optionally)

1.07Analogue Modem support, Network directing services support, Quadband ver.

1.10New design of manual

Cautions

The manufacturer continuously meets customer requirements by improving the firmware. For the latest EasyGate processor firmware, programming tool and User Manual see www.2n.cz.

For a detailed description of the EasyGate firmware upgrade refer to the section devoted to the PC programming tool.

10

Terms and Symbols Used

 

1.3

1.3 Terms and Symbols Used

Manual Symbols

Safety

Always abide by this information to prevent persons from injury.

Warning

Always abide by this information to prevent damage to the device.

Caution

Important information for system functionality.

Tip

Useful information for quick and efficient functionality.

Note

Routines or advice for efficient use of the device.

Future functions

Grey marked text in this document specifies functions of 2N® EasyGate , which will be supported in the future.

11

 

2

 

Description and

 

 

Installation

 

 

 

 

This section describes the 2N® EasyGate product and its installation.

Here is what you can find in this section:

Product Description

Before You Start

Mounting

Telephone line connection

13

Description 2.1

2.1 Description

2N® EasyGate consites of GSM gateway in white plastic cover, removable antenna and cables for connecting to phone set and PC

2N® EasyGate ’s status is indicated by LED diodes on its front side. All possible states are described in the following figure.

Figure 2.1

2N® EasyGate LED indicators

Figure 2.2

2N® EasyGate

Connectors

Power supply

Light blue

Power supply is connected and

 

2N® EasyGate UMTS is powered

Flashes 1× in 2 s HW error, contact the manufacturer

No light

Power supply is not connected

GSM network

 

Registered to GSM

Light blue

Flashes:

 

1× in 1 s = not registered, SIM card inserted 1× in 3 s = not registered, SIM card not inserted 4× quickly = enter your PIN

8× quickly = enter your PUK

quickly continuously = all functions are blocked.

Your SIM doesn’t correspond to the GSM operator lock.

Telephone line

No light

Standby

Flashes quickly

Seized line or ringing

Light

Call

Flashes 1× in 3 s

Data connection in progress

On FAX models

Flashes 2× then pause = fax connection in progress; after power on signalize need of FW upgrade Flashes 3× then pause = fax connection in progress

SMS connector

Telephone line

Power supply

RS-232C serial line

SMS sending input

(RJ 12, 6/2)

connector

(D-Sub 9 pins)

 

 

(DC Jack 2.1 mm)

 

14

Description 2.1

Telephone Line Tones – Operational Tones

The GSM gateway sends tones to the telephone line to indicate the line status. The tone frequency is 425 Hz.

Dial tone

continuous or morse A

EasyGate is registered to GSM network and ready to receive dialing.

Ringing tone

The called subscriber's telephone is ringing.

The GSM network transmits this tone.

Busy tone

The busy tone is transmitted in any of the following cases:

The SIM card has not been installed.

EasyGate is logged-out.

EasyGate is logged-in to a foreign network but roaming is disabled.

The called number has too many digits (more than 30).

The called number is barred.

The called subscriber line is busy.

The called subscriber has hung up (disconnection).

Dialing end signaling

Dialing reception has been terminated. Connection is being established.

PIN tone

Enter the PIN code.

This tone is transmitted upon power up if the PIN has to be entered manually.

15

Description 2.1

PUK tone

Enter the PUK code.

This tone is transmitted upon repeated wrong PIN entering attempts. SIM card is blocked.

Telephone Line Tones – Programming Mode

Tones confirming/refusing the values entered are transmitted during telephone line based programming. Each tone has a different melody.

Confirmation

Confirms that the service password or parameter number entered is correct and has been accepted.

Refusal

Incorrect parameter number;

Incorrect parameter value

Transmitted when a parameter is cancelled with a .

Saving

Parameter value entered is correct and has been saved.

16

Before You Start

 

2.2

2.2 Before You Start

Product Completeness Check

Check the product for completeness before installation please:

1× 2N® EasyGate

1× Antenna for direct connection1)

1× Magnetic Antenna with coax cable1)

1× Supply adapter

1× Telephone Cable

1× PC-connection serial cable

1× SMS sending input connector

2× Dowel

2× Bolt

1× CD-ROM with User Manual and software2)

1× Quick Installation Guide + mounting pattern

Note

 

1)

The delivery includes an antenna to be connected directly to the

 

EasyGate SMA connector. An antenna with a cable should be used when

 

UMTS/GSM signal is poor or in case of interference with other devices

 

2)

Enclosed software:

EasyGate PCManager

EasyGate SMSgateway for easy SMS sending and receiving

EasyGate Driver for PC

User Manual in format PDF

Lists of AT Commands for SIEMENS GSM modules used

Installation requirements

EasyGate is designed for vertical mounting on suspension holes (use the mounting pattern). This position is the best for signal reception because a vertical antenna is used. EasyGate can be operated in the horizontal position too where the GSM signal is good.

Install EasyGate with respect to the GSM signal strength – check the signal strength using the PCManager.

Place EasyGate out of range of sensitive devices and human bodies for electromagnetic interference reasons.

For the allowed range of operating temperatures refer to the “Technical Parameters”.

17

Before You Start

 

2.2

It is impossible to operate EasyGate on sites exposed to direct solar radiation or near heat sources.

EasyGate is designed for indoor use. It may not be exposed to rain, flowing water, condensed moisture, fog, etc.

EasyGate may not be exposed to aggressive gas, acid vapours, solvents, etc.

EasyGate is not designed for environments with high vibrations such as means of transport, machine rooms, etc

Caution

Check that you have everything needed for EasyGate start-up (SIM card, analogue phone set or FXO port of PBX, eventually PC etc.)

18

2N Analogue GSM gateway 2N EasyGate - Manual, 1575 v1.1.0.2 User Manual

Mounting 2.3

2.3 Mounting

External Antenna Connection

Screw the antenna enclosed into the SMA antenna connector.

Caution

Tighten the antenna connector gently with your hand – never use wrenches!

Note

The antenna enclosed has a sufficient gain for trouble-free operation in normal conditions. If the UMTS signal is poor or you want to place your antenna separately from EasyGate , you can use an antenna with an SMAconnector terminated cable. The antenna should be mounted vertically.

The Antenna shall be located within the same building as the main equipment.

For antenna and cable parameters see the “Technical Parameters”.

SIM Card Installation

Open the SIM card holder on EasyGate ’s backside, insert the SIM card and close it.

Figure 2.3

SIM Card

Installation

Cautions

Make sure that the GSM provider’s SIM card is compatible with the GSM network supported by your EasyGate version.

Select the required UMTS provider and SIM card services, such as call forwarding, call barring, preferred networks, SMS service centre, etc. in your mobile phone before inserting your SIM card in EasyGate .

19

Mounting 2.3

Wall mounting

2N® EasyGate is equipped with two hangings on the back side for wall mounting. For drilling holes to the wall could be used drill pattern in QuickStart.

Figure 2.4

Zavěšení

2N® EasyGate

na zeď

Power Supply Connection

2N® EasyGate is fed with 10-16V DC. Where a source other than the included power supply adapter is used, the voltage range and polarity shown on the EasyGate power supply connector have to be maintained.

Warning

Do not activate the power supply until the antenna is connected to 2N® EasyGate to avoid the GSM module damage.

20

Telephone line connection

 

2.4

2.4 Telephone line connection

PBX Connection

Connect 2N® EasyGate to a free CO line of your PBX. Configure your PBX in such a manner that GSM outgoing calls are routed to 2N® EasyGate.

Tip

2N® EasyGate is equipped with the FSK-based CLIP function. If your PBX is able to process the caller’s ID, you are advised to enable this function.

Telephone Set (Answering Machine, Coin Telephone

Station) Connection

You can connect a standard telephone, answering machine or any other FXO-interface terminal to EasyGate. Optionally you can connect analogue fax (special model of EasyGate).

Tip

2N® EasyGate is equipped wit the FSK-based CLIP and so it is advantageous to connect a terminal that is able to display the CLIP.

21

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