ZyXEL Communications P-2701RL, P-2702R User Manual

P-27xx Series

Models: P-2701RL VoIP ATA / Gateway with Lifeline P-2702R VoIP ATA / Gateway

Default Login Details

IP Address http://192.168.1.1 User Name admin Password 1234

Firmware Version 1.01 Edition 1, 09/2010

www.zyxel.com

CHAPTER 1

Introduction

1.1 Overview

This guide helps you set up and use your ZyXEL Device (either the P-2702R VoIP ATA / Gateway or the P-2701RL VoIP ATA / Gateway with Lifeline).

This guide contains the following sections:

SECTION PAGE DESCRIPTION

Installation Requirements

Making Hardware Connections

Initial Configuration 9 How to configure your ZyXEL Device to access the

5 A checklist of things you need before you install the

ZyXEL Device.

6 How to connect the ZyXEL Device to your network, your

computer and telephone(s).

Internet and make Voice over Internet (VoIP) phone calls.

For the P-2701RL, it also explains how to set up regular phone services that do not use the Internet.

Placing Phone Calls 15 How to make calls from the phone(s) connected to the

ZyXEL Device.

Advanced Phone Configuration

Speed Dial Settings 24 How to create a list of speed dial numbers. Dial Plan with URL 26 How to create a list of peer-to-peer call numbers. Supported Phone

Functions System Mode and

Accounts Auto-Provision 33 How to save the ZyXEL Device auto-provisioning file

TR-069 Setting 34 How to configure the ZyXEL Device to be managed over

Troubleshooting 37 Possible solutions for any issues that may arise. Specifications 43 Information about your ZyXEL Device’s physical

Features 44 Supported firmware specifications.

16 How to configure advanced VoIP options.

27 A table of the key combinations you can enter on your

phone's keypad to use certain features.

31 How to change your operating mode (router or bridge)

and system passwords.

and configure the ZyXEL Device to download the configuration and firmware automatically from an autoprovisioning server.

the WAN by an Auto Configuration Server (ACS).

specifications

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Chapter 1 Introduction

SECTION PAGE DESCRIPTION

Wall Mounting Instructions

Safety Warnings 49 Using the ZyXEL Device safely. Open Software

Announcements Legal Information 51 Certifications, warranty and customer support

1.2 How It Works

The following figure shows how the ZyXEL Device works:

47 How to attach the ZyXEL Device to a wall.

49 Description of ZyXEL’s open software use and where to

download open source components modified by ZyXEL.

information.

• When you make a phone call over the Internet, you use a telephone (A) to dial the number. The P-2701RL supports one telephone connection, and the P-2702R supports two telephone connections.

The telephone is connected to your ZyXEL Device (C), which is connected to the broadband modem or router that provides Internet access (D).

• When you want to use the Internet, you use your computer (B). Your computer is connected to your ZyXEL Device (C), which is connected to the broadband modem or router that provides Internet access (D).

You also use your computer to configure the ZyXEL Device.

• P-2701RL Only (E): Use your telephone (A) to make calls over the regular telephone network (PSTN or Public Switched Telephone Network).

P-27XX Series User’s Guide

Important information about your ZyXEL Device:

Default Management IP Address 192.168.1.1 Default Subnet Mask 255.255.255.0 Default Admin User Name admin Default Admin Password 1234 Default User Name user Default User Password user

1.3 Installation Requirements

Make sure you h ave the followin g things before you set up your ZyXEL Device:

• Internet Account - Information provided by y our ISP (the c ompany that let s you connect to the Internet). This information might include your user name, password, and so on.

Chapter 1 Introduction

• VoIP Account - Information provided by your VoIP service provider (the company that lets you make phone calls over the Internet). This information might include your URI, number, and so on.

• Web Browser - Internet Explorer 6.0 or later or Firefox 1.5 or later with JavaScript enabled.

P-27XX Series User’s Guide

Chapter 1 Introduction

1.4 Making Hardware Connections

The following shows you how to make the ZyXEL Device’s hardware connections.

Figure 1 P-2701RL Hardware Connections

Figure 2 P-2702R Hardware Connections

12345

2345

P-27XX Series User’s Guide

Chapter 1 Introduction

1 LINE (P-2701RL only): Use a telephone cable to connect the telephone jack (or

the TEL or PHONE jack on a splitter, if one is already installed) to this port.

2 PHONE 1 / PHONE 2: Use a telephone cable (and any telephone adaptor

provided with your ZyXEL Device) to connect your telephone to this port.

3 LAN: Use an Ethernet cable to connect your computer to this port.

4 WAN: Use an Ethernet cable to connect your broadband modem or router to this

port.

5 POWER: Use the power adaptor provided with your ZyXEL Device to connect an

appropriate power source to this jack.

On the front panel, the POWER light flashes green while your Z yXEL Device starts up, and stays green once it is ready. The WAN and LAN lights turn on if the WAN and LAN ports are properly connected. These lights flash when the ZyXEL Device is sending or receiving data.

P-27XX Series User’s Guide

Chapter 1 Introduction

P-27XX Series User’s Guide

CHAPTER 2

Initial Configuration

This chapter shows you how to set up your ZyXEL Device by connecting to its built-in Web Configurator with your computer.

2.1 The Web Configurator

The web configurator is an HTML-based management interface that allows easy device setup and management via a web browser.

To connect to the Web Configurator:

1 Launch your web browser.

2 Enter http://192.168.1.1 as the address.

3 Enter the default administrator Username (admin) and Password (1234), then

click Login.

P-27XX Series User’s Guide

Chapter 2 Initial Configuration

4 Click Go to Wizard setup.

5 The Configuration Wizard opens.

2.2 The Connection Wizard

This section shows you how to configure your Internet connection settings using the Connection Wizard.

Note: You must have an active Internet account with a service provider in order to

complete this section.

1 In the Wizard Setup screen, select Connection Wizard.

2 In the Welcome screen, click Next.

P-27XX Series User’s Guide

Chapter 2 Initial Configuration

3 In the Time Zone Setting screen, select Enable NTP Client Update if you want

to maintain the ZyXEL Device’s internal clock by synchronizing it with a time server.

If you do this, choose a Time Zone and an NTP Server closest to your location from their respective menus, then click Next to save your settings and go to the next screen.

4 The WAN Interface Setting screen has different fields, depending on the type of

Internet access your ISP uses.

You can choose either Static IP, Dynamic IP, or PPPoE:

• Static IP means the ISP has assigned your Internet access account a single IP address that will never change, regardless of whether you are online or not. See Section 2.2.1 on page 12 for details.

• Dynamic IP allows the ISP to randomly assign your ZyXEL Device an IP address each time it requests a WAN (or Internet) session. The IP address is released as soon as the ZyXEL Device disconnects from the ISP. See Section

2.2.2 on page 12 for details.

• PPPoE emulates a standard dial-up connection over the Internet and requires that each time the ZyXEL Device requests a WAN session you log in with your ISP-assigned user name and password. See Section 2.2.3 on page 12 for details.

Choose the setting required by your ISP then follow the instructions in the appropriate section below. If you are not sure which setting to use then contact your ISP.

P-27XX Series User’s Guide

Chapter 2 Initial Configuration

2.2.1 Static IP Connection Settings

Follow these steps if your ISP uses a static IP connection.

1 Select Static IP from the WAN Access Type menu. The screen changes to

provide options for this setting.

2 Enter the settings as provided by your ISP.

3 Click Finished to save your settings.

2.2.2 DHCP Connection Settings

Follow these steps if your ISP uses a dynamic IP connection.

1 Select Dynamic IP from the WAN Access Type menu.

2 Click Finished to save your settings.

2.2.3 PPPoE Connection Settings

Follow these steps if your ISP uses a PPPoE connection.

1 Select PPPoE from the WAN Access Type menu. The screen changes to provide

options for this setting.

P-27XX Series User’s Guide

2 Enter the User Name and Password assigned to you by your ISP.

3 Click Finished to save your settings.

2.2.4 Test Your Internet Connection

Open another tab in your web browser and go to any web site (for example,

http://www.zyxel.com).

If you cannot access after using the configuration settings provided by your ISP, see Troubleshooting on page 37.

Chapter 2 Initial Configuration

2.3 The VoIP Setup Wizard

This section shows you how to configure your voice-over-Internet settings using the VoIP Setup wizard.

Note: You must have Internet access and a VoIP account before you can complete

this section.

1 In the Wizard Setup screen, select VoIP Setup.

2 In the VoIP Configuration screen, enter the information provided by your VoIP

service provider.

If you have a VoIP account like “1234@VoIP-provider.com”, the SIP Number is “1234”, and the SIP Service Domain is “V oIP-provid er.com” . If your VoIP service provider did not provide information for any of the f ields in this screen, leave them at their default settings.

P-27XX Series User’s Guide

Chapter 2 Initial Configuration

3 P-2702R Only: The Phone 2 SIP Settings screen appears next. If you want to

set up a second VoIP account, select Enable SIP then enter the information for the second VoIP account as you did for the first one in step 2.

If you do not want to configure a second VoIP account at this time, you can do s o later in the VoIP > SIP > SIP Settings screen of the advanced Web Configurator.

4 Click Finish to save your settings.

2.3.1 Test Your VoIP Connection

After you finish configuring your VoIP account (s), the wizard tests your SIP account settings then indicates whether or not they are valid. If they are not, try re-configuring them.

If you still cannot access after usin g the settings provided by your VoIP service provider see Troubleshooting on page 37.

P-27XX Series User’s Guide

CHAPTER 3

Phone Use and Configuration

This chapter describes basic phone setup and usage, as well as select advanced VoIP configuration options for your ZyXEL Device.

3.1 PSTN Phone Set Up (P-2701RL Only)

When one of your VoIP accounts is registered, the ZyXEL Device normally uses the Internet (VoIP) ra ther than the regular PSTN phone line to place and receive phone calls.

However, if you connect the Line port to a regular PSTN phone jack, then incoming PSTN calls w il l b e forwarded directly to the phone connected to your ZyXEL Device’s Phone port.

3.2 Placing Phone Calls

Use the following sections to make outgoing calls from a phone attached to the ZyXEL Device to another phone.

Follow these directions to make calls over the Internet:

• If you want to dial a SIP number that only uses numbers (for example, “12345”), dial the number on your phone’s k eypad. You can also set up a speeddial entry, if you want, in the VoIP > Phone Book > Speed Dial screen. See

Section 3.4 on page 24 for more information.

• If you want to make a peer-to-peer call, set up a dial plan with URL entry first. Use the VoIP > Phone Book > Dial Plan with URL screen. Then dial the preconfigured SIP number to make the call to a peer VoIP device directly. See

Section 3.5 on page 26 for more information.

• If you want to call a PSTN phone over the Internet, follow your VoIP provider’s instructions.

P-27XX Series User’s Guide

Chapter 3 Phone Use and Configuration

3.3 Advanced Phone Configuration

Click VoIP > SIP to open the SIP Settings screen. This screen allows you to manage up to two SIP accounts.

Figure 3 The SIP Settings Screen

To have the ZyXEL Device add a “user=phone” parameter to the SIP URI before sending a SIP INVITE request, select the Enable option next to Set User Header To Phone. This parameter indicates the user part of the SIP URI (<user>@<sipserver>) the ZyXEL Device is calling is a valid telephone number.

If you need to send fax messages using T.38 and want to always use the same port number for both transmitted and received T.38 packets, select Use Original RTP Port. Otherwise, select Assign Port for Reinvite to have the ZyXEL Device choose a port randomly for T.38 after the re-invite process.

Click Apply to save the changes you made in this screen.

Select Active for the phone yo u want to configure, then click the Modify icon. The Phone SIP Settings screen opens, where you can set up and maintain your SIP account(s) in the ZyXEL Device. Your VoIP or Internet service provider should provide you with your account information.

P-27XX Series User’s Guide

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