ZyXEL Communications NSA320 User Manual

NSA320

2-Bay Digital Media Server
Web Address nsa320 User Name admin Password 1234
Firmware Version 4.01 Edition 1, 06/2010
www.zyxel.com
www.zyxel.com
Copyright © 2010 ZyXEL Communications Corporation

About This User's Guide

About This User's Guide
Intended Audience
This manual is intended for people who want to configure the NSA using the Web Configurator.
Tips for Reading User’s Guides On-Screen
When reading a ZyXEL User’s Guide On-Screen, keep the following in mind:
• If you don’t already have the latest version of Adobe Reader, you can download it from http://www.adobe.com.
• Use the PDF’s bookmarks to quickly navigate to the areas that interest you. Adobe Reader’s bookmarks pane opens by default in all ZyXEL User’s Guide PDFs.
• If you know the page number or know vaguely which page-range you want to view, you can enter a number in the toolbar in Reader, then press [ENTER] to jump directly to that page.
• Type [CTRL]+[F] to open the Adobe Reader search utility and enter a word or phrase. This can help you quickly pinpoint the information you require. You can also enter text directly into the toolbar in Reader.
• To quickly move around within a page, press the [SPACE] bar. This turns your cursor into a “hand” with which you can grab the page and move i t around freely on your screen.
• Embedded hyperlinks are actually cross-references to related text. Click them to jump to the corresponding section of the User’s Guide PDF.
Related Documentation
•Quick Start Guide The Quick Start Guide is designed to help you get your NSA up and running right
away. It contains information o n s e tting up your network and configuring for Internet access.
• Web Configurator Online Help The embedded Web Help contains descriptions of individual screens and
supplementary information.
Note: It is recommended you use the web configurator to configure the NSA.
• Support Disc Refer to the included CD for support documents.
NSA320 User’s Guide
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About This User's Guide
Documentation Feedback
Send your comments, questions or suggestions to: techwriters@zyxel.com.tw
Thank you!
The Technical Writing Team, ZyXEL Communications Corp., 6 Innovation Road II, Science-Based Industrial Park, Hsinchu, 30099, Taiwan.
Need More Help?
More help is available at www.zyx el.com.
• Download Library Search for the latest product updates and documentation from this link. Read
the Tech Doc Overview to find out how to efficiently use the User Guide, Quick Start Guide and Command Line Interface Reference Guide in order to better understand how to use your product.
• Knowledge Base If you have a specific question about your product, the answer may be here.
This is a collection of answers to previously asked questions about ZyXEL products.
•Forum This contains discussions on ZyXEL prod ucts. Learn from others who use ZyXEL
products and share your experiences as well.
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NSA320 User’s Guide
About This User's Guide
Customer Support
Should problems arise that cannot be solved by the methods listed above, you should conta ct your vendor. I f you cannot contact your vendor, then contact a ZyXEL office for the region in which you bought the device.
See http://www.zyxel.com/web/contact_us.php for contact information. Please have the following informatio n ready when you contact an office.
• Product model and serial number.
•Warranty Information.
• Date that you received your device.
Brief description of the problem and the steps you took to solve it.
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Document Conventions

Warnings and Notes
These are how warnings and notes are shown in this User’s Guide.
Warnings tell you about things that could harm you or your device.
Note: Notes tell you other important information (for example, other things you may
need to configure or helpful tips) or recommendations.
Syntax Conventions
• The NSA may be referred to as the “NSA”, the “device” or the “system” in this User’s Guide.
• Product labels, screen names, field labels and field choices are all in bold font.
Document Conventions
• A key stroke is denoted by square brackets and uppercase text, for example, [ENTER] means the “enter” or “ret urn” key on your keyboard.
• “Enter” means for you to type one or more characters and then press the [ENTER] key. “Select” or “choose” means for you to use one of the predefined choices.
• A right angle bracket ( > ) within a screen name denotes a mouse click. For example, Maintenance > Log > Log Setting means you first click
Maintenance in the navigation panel, then the Log sub menu and finally the Log Setting tab to get to that screen.
• Units of measurement may denote the “metric” value or the “scientific” value. For example, “k” for kilo may denote “1000” or “1024”, “M” for mega may denote “1000000” or “1048576” and so on.
• “e.g.,” is a shorthand for “for instance”, and “i.e., ” means “that is” or “in other words”.
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NSA320 User’s Guide
Document Conventions
Icons Used in Figures
Figures in this User’s Guide may use the following generic icons. The NSA icon is not an exact representation of your device.
Graphics in this book may differ slightly from the product due to differences in operating systems, operating system versions, or if you installed updated firmware/software fo r y our dev ice. Ev ery effort has been made to ensur e that the information in this manual is accurate.
NSA Computer Notebook computer
Server Television Firewall
Router Switch Wireless Access Point
Internet
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Safety Warnings

• Do NOT use this product near water, for example, in a wet basement or near a swimming pool.
• Do NOT expose your device to dampness, dust or corrosive liquids.
• Do NOT store things on the device.
• Do NOT install, use, or service this device during a thunderstorm. There is a remote risk of electric shock from lightning.
• Connect ONLY suitable accessories to the device.
• Do NOT open the device or unit. Opening or removing covers can expose you to dangerous high voltage points or other risks. ONLY qualified service personnel should service or disassemble this device. Please contact your vendor for further information.
• ONLY qualified service personnel should service or disassemble this device.
• Make sure to connect the cables to the correct ports.
• Place connecting cables carefully so that no one will step on them or stumble over them.
• Always disconnect all cables from this device before servicing or disassembling.
• Use ONLY an appropriate power adaptor or cord for your device.
• Connect the power adaptor or cord to the right supply voltage (for example, 110V AC in North America or 230V AC in Europe).
• Do NOT allow anything to rest on the power adaptor or cord and do NOT place the product where anyone can walk on the power adaptor or cord.
• Do NOT use the device if the power adaptor or cord is damaged as it might cause electrocution.
• If the power adaptor or cord is damaged, remove it from the power outlet.
• Do NOT attempt to repair the power adaptor or cord. Contact your local vendor to order a new one.
• Do not use the device outside, and make sure all the connections are indoors. There is a remote risk of electric shock from lightning.
• CAUTION: RISK OF EXPLOSION IF BATTERY (on the motherboard) IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS. Dispose them at the applicable collection point for the recycling of electrical and electronic equipment. For detailed information about recycling of this product, please contact your local city office, your household waste disposal service or the store where you purchased the product.
• Do NOT obstruct the device ventilation slots, as insufficient airflow may harm your device.
Safety Warnings
8
Your product is marked with this symbol, which is known as the WEEE mark. WEEE stands for Waste Electronics and Electrical Equipment. It means that used electrical and electronic products should not be mixed with general waste. Used electrical and electronic equipment should be treated separately.
NSA320 User’s Guide

Contents Overview

Contents Overview
User’s Guide ........................................................................................................ ...................21
Getting to Know Your NSA ........................................................................................................23
NAS Starter Utility ........... .... ... ... ... .... ... ... ... ................................................................................. 29
Web Configurator Basics ....................... ... ... .............................................................................. 49
Tutorials ..................................................................................................................................... 71
Technical Reference ............................................................................................................147
Status Screen .......................................................................................................................... 149
System Setting ......................................... ... .... ............................................. ... ... .... ... ... ...........153
Storage .................................................................................................................................... 159
Network .................................................................................................................................. 173
Applications ............................................................................................................................. 185
Package Management .............................................................................................................231
Auto Upload ........................................ ... ... ................................................. ... ... ........................ 285
Users .......................................................................................................................................301
Groups ......................................... .......................................................... ..................................307
Shares ......................................................................................................................................311
Maintenance Screens .............................................................................................................. 323
Protecting Your Data ................................................................................................................ 347
Troubleshooting ..................................................... .................................................................. 353
Product Specifications ............................................................................................................. 373
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Contents Overview
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NSA320 User’s Guide

Table of Contents

Table of Contents
About This User's Guide..........................................................................................................3
Document Conventions............................................................................................................6
Safety Warnings ........................................................................................................................8
Contents Overview ...................................................................................................................9
Table of Contents....................................................................................................................11
Part I: User’s Guide................................................................................ 21
Chapter 1
Getting to Know Your NSA.....................................................................................................23
1.1 Overview ............. ............................................. ... .... ... ... ... .... ................................................ 23
1.2 Hard Disks ................................. ... ... ... ... .... ... ... ............................................. .... ... ... ............. 24
1.3 LEDs ......................... .... ............................................. ... ... .... ................................................ 25
1.3.1 COPY/SYNC Button .................. ... .... ... ... .................................................................... 26
1.3.2 RESET Button ............................................................................................................ 27
Chapter 2
NAS Starter Utility...................................................................................................................29
2.1 Overview ............. ............................................. ... .... ... ... ... .... ................................................ 29
2.2 Starting the NAS Starter Utility ................................ ... ... ... .... ... ... ... ... .................................... 29
2.3 NAS Discovery Screen ........................................................................................................ 29
2.4 Main NAS Starter Utility Screen ........................................................... ............................. ... 31
2.5 Initialization Wizard ....... ............................................. ... ... .... ... ... ... ... .................................... 32
2.5.1 Default Configuration .................................................... ... ... ... .... ... ... ... ....................... 33
2.5.2 Manual Configuration ....... ... ... ... ... .... ... ... ... .... ... ... ... .... ... ............................................. 36
2.5.3 Directory of the NAS .................................................................................................. 42
2.6 Import Files or Folders with zPilot .................................................................... ... ... ... ... .... ... 43
2.7 Add a Network Drive to My Computer ................................................................................. 44
2.8 Manage the Device .................... ... ... ... ... .... ... ... ................................................. ... ... ... ... ....... 45
2.9 Configure Network Setting ...................................................................................................45
Chapter 3
Web Configurator Basics.......................................................................................................49
3.1 Overview ............. ............................................. ... .... ... ... ... .... ................................................ 49
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3.2 Accessing the NSA Web Configurator ............. ... .... ... ... ... .... ... ... ... ....................................... 49
3.2.1 Access the NSA Via NAS Starter Utility ..................................................................... 49
3.2.2 Web Browser Access ... .... ... ....................................................................................... 50
3.3 Login ............................. ... ... ... .... ............................................. ... ... ... .................................... 50
3.4 Home Screens ............................. ... ... ... .... ... ............................................. ... .... ... ... ... ..........52
3.4.1 Now Playing (Music) ..................................................... ... ... ... .... ... ... ... ....................... 55
3.4.2 Exif and Google Maps (Photos) ................................................................................. 56
3.4.3 Slideshow and CoolIris (Photos) ................................................................................57
3.4.4 Favorite ........ ... .... ... ... ... .... ... ............................................. ... ... .... ................................ 57
3.4.5 File Browser .............................................................................................................. 58
3.4.6 Share and Folder Names ....... ... ... .... ... ... ... .... ... ... ................................................ .... ... 62
3.4.7 Application Zone ................................................. ... .... ... ............................................. 63
3.4.8 System Settings ........................................................................................................ 64
3.5 Administration Screens ....................................................................................................... 66
3.5.1 Global Administration Icons ...................................................................................... 66
3.5.2 Navigation Panel ....................................................................................................... 67
3.5.3 Main Window ............................ ... .... ............................................. ... ... .... ... ... ... ..........69
3.5.4 Status Messages ....................................................................................................... 69
3.5.5 Common Screen Icons ....................... ... ... ................................................................. 69
3.5.6 Session Example (Windows) ................................. .... ... ... ... ....................................... 70
Chapter 4
Tutorials...................................................................................................................................71
4.1 Overview ............. ............................................. ... .... ... ... ... .... ................................................ 71
4.2 Windows 7 Network ...................... ... ... ... .... ............................................. ... ... .... ... ... ... ..........71
4.2.1 If the NSA Icon Does Not Display .............................................................................. 73
4.2.2 NSA Icon Right-click Options ..................................... ... ............................................. 74
4.3 Windows 7 Network Map ....................... .... ... ... ... .... ... ... .......................................................75
4.4 Playing Media Files in Windows 7 ....................................................................................... 78
4.5 Windows 7 Devices and Printers ........................ .... ... ... ... .... ... ... ... ....................................... 78
4.5.1 Windows 7 Desktop Shortcut .... ... .... ... ... ... .... ... ... ................................................ .... ... 80
4.6 Creating a Volume ........................... ... ... .... ... ............................................. ... .... ... ... ... ... ....... 81
4.6.1 Creating a RAID 1 Volume ..................................... .... ... ... .......................................... 82
4.6.2 Migrate Button ........................................ .................................................................... 82
4.6.3 Create an Internal Volume Button ..............................................................................82
4.7 Deleting a Volume ............................................................................................................... 84
4.8 File Sharing Tutorials ............. .... ... ... ... ... .... ... ... .................................................................... 85
4.8.1 Creating a User Account ............................................................................................ 85
4.8.2 Creating a Share ........................................................................................................ 87
4.8.3 Creating a Group ........................................................................................................88
4.8.4 Accessing a Share From Windows Explorer .......................... .................................... 89
4.8.5 Accessing a Share Using FTP ................................................................................... 91
4.8.6 Accessing a Share Through the Web Configurator .................................... ................ 93
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4.9 Download Service Tutorial ............ ... ... ... .... ... ... ... .... ... ... ... .... ................................................ 94
4.9.1 Copying/Pasting a Download Link ............................................................................. 94
4.9.2 Installing the Link Capture Browser Plugin ................................................................ 97
4.9.3 Using the Link Capture Browser Plugin ................................................................... 102
4.9.4 Configuring the Download Service Preferences ...................................................... 104
4.9.5 Using Download Service Notification ........ ................................................. ... ... ... .... . 106
4.10 Broadcatching Tutorial ......................................................................................................110
4.11 Printer Server Tutorial .......................................................................................................113
4.12 Copy and Flickr Auto Upload Tutorial ......................... ... ................................................. ..115
4.13 FTP Uploadr Tutorial ........................................................................................................116
4.14 Web Configurator’s Security Sessions ............................................................................ 121
4.14.1 Customizing the NSA’s Certificate .......................................................................... 121
4.14.2 Downloading and Installing Customized Certificate ............................................... 123
4.14.3 Turn on the NSA’s Web Security ............................................................................ 127
4.15 Using FTPES to Connect to the NSA .............................................................................. 133
4.16 How to Use the BackupPlanner ....................................................................................... 134
4.16.1 Creating an Archive Backup .................... .......... ....... ......... .......... .......... ......... ........ 135
4.16.2 Creating a Synchronization Backup ....................................................................... 138
4.16.3 Restoring Archived Files by Backup Job .............. ............................................. .... . 141
4.16.4 Restoring by Backup Files .....................................................................................143
Part II: Technical Reference................................................................ 147
Chapter 5
Status Screen........................................................................................................................149
5.1 Overview ............. ............................................. ... .... ... ... ... .... .............................................. 149
5.2 The Status Screen ............................................................................................................ 149
Chapter 6
System Setting......................................................................................................................153
6.1 Overview ............. ............................................. ... .... ... ... ... .... .............................................. 153
6.2 What You Can Do ...................... ... ... ... ... .... ... ... ... .... ... ................................................ ... ..... 153
6.3 What You Need to Know .................................. ... .... ........................................................... 153
6.4 The Server Name Screen ................................................................................................. 154
6.5 The Date/Time Screen .......................................................................................................155
Chapter 7
Storage...................................................................................................................................159
7.1 Overview ............. ............................................. ... .... ... ... ... .... .............................................. 159
7.1.1 What You Need to Know About Storage .................................... ... ... ... .... ... ... ... ... .... . 159
7.2 The Storage Screen ................................................ ... ... ... ............................................. ..... 160
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Table of Contents
7.2.1 Disk Replacement Restrictions .... .... ... ..................................................................... 160
7.2.2 Storage Screen ............ .... ... ... ... ... ............................................................................ 161
7.3 Creating an Internal Volume .............................................................................................. 163
7.3.1 Volume Status ........................ ............................................. ... .... ... ........................... 164
7.4 Editing a Volume ................................................................................................................ 165
7.5 Creating an External Volume .............. ... .... ... ... ... .... ... ................................................ ... .... . 166
7.5.1 External Disks ........... ... .... ... ... ... ............................................. .... ... ... ... .... ... ... ...........167
7.6 Storage Technical Reference ............................................................................................. 168
7.6.1 Volumes and RAID ....................... ............................................................................ 168
7.6.2 Choosing a Storage Method for a Volume ............................................................... 169
7.6.3 Storage Methods .................................... ... .... ... ... ... .... ... ........................................... 169
Chapter 8
Network .................................................................................................................................173
8.1 Overview ............. ............................................. ... .... ... ... ... .... .............................................. 173
8.2 What You Can Do ...................... ... ... ... ... .... ... ... ... .... ... ................................................ ... ..... 173
8.3 What You Need to Know .................................. ... .... ........................................................... 173
8.4 The TCP/IP Screen ........................................................................................................... 175
8.5 UPnP Port Mapping Screen .............................................................................................. 178
8.5.1 UPnP and the NSA’s IP Address .............................................................................. 179
8.5.2 UPnP and Security ................................................................................................... 179
8.5.3 The NSA’s Services and UPnP ..................................... ... ........................................ 179
8.5.4 Configuring UPnP Port Mapping .............................................................................. 180
8.6 The PPPoE Screen ..........................................................................................................182
Chapter 9
Applications ..........................................................................................................................185
9.1 Overview ............. ............................................. ... .... ... ... ... .... .............................................. 185
9.2 What You Can Do ...................... ... ... ... ... .... ... ... ... .... ... ................................................ ... ..... 185
9.3 What You Need to Know .................................. ... .... ........................................................... 186
9.4 FTP Server .. .... ... ... ... .... ... ............................................. ... .... ... ... ... ... .... .............................. 188
9.5 The Media Server Screen ................................................................................................ 190
9.6 The Download Service Screen .......................................................................................... 191
9.6.1 Adding a Download Tas k ........................................ .... ... ........................................... 195
9.6.2 Configuring General Settings . ... ... .... ... ... ... .... ... ... ... ................................................. . 197
9.6.3 Configuring the BitTorrent Settings .......................................................................... 200
9.6.4 Edit IP Filter ........................ ............................................. ... ... .... .............................. 201
9.6.5 Displaying the Task Information .............................................................................. 203
9.7 The Web Publishing Screen .............................................................................................. 204
9.8 The Broadcatching Screen ................................................................................................ 206
9.8.1 Adding a Broadcatching Channel ........................ ... .... ... ... ... ... .................................. 208
9.8.2 Editing a Broadcatching Channel ............................................................................212
9.9 The Print Server Screen . ... ... .... ... ... ... ... .... ... ................................................ .... ... ..............214
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9.9.1 Print Server Rename ............................................................................................... 215
9.10 The Copy/Sync Button Screen ........................................................................................ 216
9.11 Technical Reference ........................................................................................................ 217
9.11.1 Sharing Media Files on Your Network .................................................................... 217
9.11.2 Download Service .................................................................................................. 219
9.11.3 Link Capture Browser Plugin .......................... ................................................... .....219
9.11.4 Download Service Notification ................................................................................ 220
9.11.5 BitTorrent Security .................................................................................................. 221
9.11.6 Web Publishing Example ........................................................................................ 223
9.11.7 Web Publishing ...................................................................................................... 225
9.11.8 Channel Guides for Broadcatching ........................................................................ 226
9.11.9 Printer Sharing ....................................................................................................... 227
9.11.10 Copying Files ............ .... ... ... ... ... .... ............................................. ... ... .... ... ... ... ... .... . 228
9.11.11 Synchronizing Files .................................................................... ... ... .... ................. 229
Chapter 10
Package Management ..........................................................................................................231
10.1 Overview .......................................................................................................................... 231
10.2 What You Can Do ............................................................................................................ 231
10.3 What You Need to Know .................................................................................................. 231
10.4 Package Management Screen ....................................................................................... 232
10.4.1 Displaying the Package Information .................... .... ... ... ... ... .... ... ........................... 235
10.5 eMule Screens ..............................................................................................................236
10.5.1 eMule Server Screen ............................................................................................ 236
10.5.2 Add Server ............................................................................................................237
10.5.3 Edit Server ............................................................................................................238
10.5.4 My Info ................................................................ .... ... ... ... ... .... ... ... ........................ 239
10.5.5 eMule Task Screen ...............................................................................................240
10.5.6 Add Task ...............................................................................................................242
10.5.7 Preferences ...................................... ... ... .............................................. ... ... ... ... .....244
10.5.8 Edit IP Filter ........................................................................................................... 247
10.5.9 Share Browsing ..................................................................................................... 248
10.5.10 Task Info ..............................................................................................................249
10.5.11 eMule Search Screen ......................................................................................... 251
10.6 DyDNS Screen .............................................................................................................. 252
10.7 NFS Screen ................................................................................................................... 253
10.7.1 Add/Edit NFS Share .............................................................................................. 255
10.7.2 NFS Session ................. ... ... ... ... .... ... ... ... .... ........................................................... 256
10.8 SMART Screen ...................... ........................................................................................ 257
10.8.1 SMART Brief Summary ......................................................................................... 258
10.8.2 SMART Full Summary .......................................................................................... 259
10.9 Protect Screens ............................................................................................................. 261
10.10 Backup Screens ...........................................................................................................261
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Table of Contents
10.10.1 Backup: Step 1 .................................................................................................... 263
10.10.2 Backup: Step 2 .................................................................................................... 265
10.10.3 Backup: Step 3 .................................................................................................... 268
10.10.4 Backup: Step 4 .................................................................................................... 269
10.10.5 Edit Job Screen ....................................................................................................270
10.10.6 Edit Job: Step 1 ................................................................................................... 271
10.10.7 Edit Job: Step 2 ................................................................................................... 272
10.10.8 Restore Archive Screen ....................................................................................... 273
10.10.9 Restore Archive: Step 1 ................................................................................... 274
10.10.10 Restore Archive: Step 2 .................................................................................... 275
10.10.11 Restore Archive: Step 3 ............................................. ... ..................................... 276
10.11 Restore Screen ............................................................................................................. 277
10.11.1 Restore: Step 1 .................................................................................................... 277
10.11.2 Restore: Step 2 .................................................................................................... 278
10.11.3 Restore: Step 3 .................................................................................................... 279
10.11.4 Restore: Step 4 .................................................................................................... 280
10.12 Technical Reference ......................................................................................................281
10.12.1 S.M.A.R.T Attributes ............................................................................................ 281
Chapter 11
Auto Upload...........................................................................................................................285
11.1 Overview .......................................................................................................................... 285
11.2 What You Can Do ............................................................................................................ 285
11.3 What You Need to Know .................................................................................................. 285
11.4 The Flickr/YouTube Screen ............................................................................................. 286
11.4.1 Configuring the Flickr Settings .............................................................................. 287
11.4.2 Configuring the YouTube Settings ......................................................................... 292
11.5 The FTP Uploadr Screen ................................................................................................ 296
11.5.1 Adding or Editing an FTP Server Entry ................................................................. 298
11.5.2 The FTP Uploadr Preferences Screen ..................................................................299
Chapter 12
Users......................................................................................................................................301
12.1 Overview .......................................................................................................................... 301
12.2 What You Can Do ............................................................................................................ 301
12.3 The Users Screen ...........................................................................................................302
12.3.1 User Icons ..............................................................................................................303
12.3.2 Adding or Editing an Account ................................................................................304
12.3.3 Usernames ............................................................................................................. 305
12.4 Displaying User Info ........................................................................................................ 306
Chapter 13
Groups...................................................................................................................................307
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13.1 Overview .......................................................................................................................... 307
13.2 What You Can Do ............................................................................................................ 307
13.3 The Groups Screen ........................................................................................................307
13.3.1 Adding or Editing a Group ......................................................................................309
13.3.2 Group Names ......................................................................................................... 310
Chapter 14
Shares....................................................................................................................................311
14.1 Overview ...........................................................................................................................311
14.2 What You Can Do .............................................................................................................311
14.3 The Shares Screen ....................... ... ... .... ... ... ................................................. ... ... ...........312
14.3.1 Adding or Editing Share ........................................................................................ 314
14.3.2 Configuring Advanced Share Access ....................................................................315
14.3.3 Public and ANONYMOUS Share Access Rights ................................................... 316
14.4 Share Settings Screen .....................................................................................................316
14.4.1 Using Windows Offline File Synchronization .......................................................... 317
14.5 The Recycle Bin Configuration Screen ........................................................................... 318
14.5.1 Recycle Bins .......................................................................................................... 318
14.5.2 Configuring Recycle Bins ....................................................................................... 318
14.6 The Share Browser Screen ................ .... ........................................................................ 319
14.6.1 Moving or Copying Files ........................................................................................ 321
Chapter 15
Maintenance Screens...........................................................................................................323
15.1 Overview .......................................................................................................................... 323
15.2 What You Can Do ............................................................................................................ 323
15.3 The Power Screen .......................................................................................................... 324
15.3.1 Editing the Power Control Schedule Screen .........................................................326
15.4 The Log Screen ......... ... ... ... .... ... ... ... ... .... ................................................ ... .... ................. 328
15.4.1 Report Config Screen ............................................................................................. 329
15.4.2 Email Setting .........................................................................................................329
15.4.3 Report Setting .......................................................................................................330
15.4.4 Syslog Server Setting ............................................................................................ 331
15.5 The Configuration Screen ............................................................................................... 332
15.6 SSL Certification ............................................................................................................. 333
15.6.1 Modifying or Creating a Certificate ............................. ........................................... 335
15.7 The Firmware Upgrade Screen ....................................................................................... 336
15.8 The Shutdown Screen .................................................................................................... 337
15.9 Technical Reference ........................................................................................................338
15.9.1 Log Classes ........................................................................................................... 338
15.9.2 Log Severity Levels ................................................................................................338
15.9.3 Log Messages ........................................................................................................ 339
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Table of Contents
Chapter 16
Protecting Your Data.............................................................................................................347
16.1 Overview .......................................................................................................................... 347
16.2 Protection Methods ........................ ....................... ...................... ....................... .............. 347
16.3 Configuration File Backup and Restoration ..................................................................... 348
16.4 Memeo Autobackup ......................................................................................................... 348
16.4.1 Memeo Autobackup Installation and Setup ............................................................ 348
16.4.2 Using Memeo Autobackup After the Initial Setup ................................................... 351
Chapter 17
Troubleshooting....................................................................................................................353
17.1 Troubleshooting Overview ............................................................................................... 353
17.2 Power, Hardware, Connections, and LEDs .....................................................................353
17.3 NAS Starter Utility ............................................................................................................356
17.4 NSA Login and Access .................................................................................................... 357
17.4.1 Enabling Scripting of Safe ActiveX Controls .......................................................... 359
17.5 I Cannot Access The NSA ............................................................................................... 361
17.6 Users Cannot Access the NSA ........................................................................................361
17.7 External USB Drives ........................................................................................................ 363
17.8 Firmware .......................................................................................................................... 363
17.9 File Transfer ..................................................................................................................... 364
17.10 Networking .....................................................................................................................365
17.11 Some Features’ Screens Do Not Display ...................................................................... 365
17.12 Media Server Functions ................................................................................................. 366
17.13 Download Service and Broadcatching Functions .......................................................... 368
17.14 Web Publishing ..............................................................................................................369
17.15 Auto Upload ................................................................................................................... 370
17.16 Package Management ................................................................................................... 371
17.17 Backups ......................................................................................................................... 372
Chapter 18
Product Specifications.........................................................................................................373
18.1 Physical Features ............................................................................................................ 373
18.2 Firmware Features .......................................................................................................... 375
18.3 Specification Tables ......................................................................................................... 376
18.4 Supported Media Server Content Formats ...................................................................... 380
18.5 Supported iTunes Server Content Formats .....................................................................381
18.6 Power Consumption ........................................................................................................ 381
Appendix A Setting Up Your Computer’s IP Address...........................................................383
Appendix B Pop-up Windows, JavaScripts and Java Permissions......................................397
Appendix C Common Services ............................................................................................407
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Appendix D Importing Certificates........................................................................................411
Appendix E Open Source Licences......................................................................................443
Appendix F Legal Information ..............................................................................................589
Index.......................................................................................................................................593
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Table of Contents
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NSA320 User’s Guide
PART I

User’s Guide

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CHAPTER 1

Getting to Know Your NSA

1.1 Overview

This chapter covers the main features and applications of the NSA.
Use the NSA to do the following.
• Share files between computers on your network.
• Back up files from your computers to the NSA.
•Use the COPY/SYNC button to copy or synchronize files between the NSA and USB devices like card readers, MP3 players, mass storage devices, and digital cameras without using a computer.
• Have the NSA handle large file downloads.
• Automatically download files from website feeds for convenient viewing.
• Play the NSA’s video, music and photo files on your computers using the included media client software.
• Play the NSA’s video, music and photo files on hardware-based media clients like the DMA-2500.
• Use the NSA’s website to share files with remote users.
• Use iTunes on your computer to play video and music files stored on the NSA.
• Share printers.
• Automatically upload photo and video files to your FTP server, Flickr and YouTube accounts.
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Chapter 1 Getting to Know Your NSA
Figure 1 Example of the NSA in a Home Network
NSA
Above is the NSA in a home network. Users back up and share data on the NSA. The DMA-2500 plays the NSA’s media files on the TV. A USB hard drive provides extra storage space and files are copied directly from the USB mass st orage device to the NSA.
Place the NSA behind a firewall and/or IDP (Intrusion Detection and Prevention) device to protect it from attacks from the Internet.
Note: See Chapter 18 on page 373 for a more detailed list of NSA features.
Refer to the Quick Start Guide for hardware connections and how to install and remove hard drives from the disk trays.
Note: Turn off and disconnect the NSA before you install or remove the internal hard
disk.

1.2 Hard Disks

Your NSA has two internal hard disk bays. Install one or two SATA (Serial Advanced Technology Attachment) hard disks. Note that both SATA hard disks are treated as internal or SATA volumes in the Storage > Volume screen (Section
7.4 on page 165). Any hard disk connected to the USB port(s) is considered an
external or USB volume.
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1.3 LEDs

The NSA LEDs (lights) tell you important information.
Figure 2 NSA Front Panel
Chapter 1 Getting to Know Your NSA
This table describes the NSA’s LEDs.
Table 1 LEDs
LED COLOR STATUS DESCRIPTION
POWER Blue On The NSA is turned on and receiving power.
SYSTEM Green On The NSA has fully started and is operating normally.
NSA320 User’s Guide
Off The NSA is turned off.
Blinking The NSA is starting up.
Amber Blinking The NSA is upgrading the firmware.
Note: Do not turn off the NSA while it is upgrading the
firmware or you may render it unusable.
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Chapter 1 Getting to Know Your NSA
Table 1 LEDs (continued)
LED COLOR STATUS DESCRIPTION
HDD1/ HDD2
USB Green On The USB device is connected properly to the NSA.
LAN Green On The NSA has a successful 10/100 Mbps Ethernet
COPY/ SYNC
Green On The hard disk drive is connected properly to the NSA.
Blinking The NSA is saving data to the hard disk drive.
Red On The NSA detected an error on the hard disk drive (like a bad
Off The NSA cannot detect a hard disk in the disk bay.
Blinking The NSA is saving data to the USB device.
Red On T he USB device has failed and the NSA can no longer
Off No USB device connected to the USB port.
Blinking The 100M LAN is sending or receiving packets. Off The NSA does not have a 10/100 Mbps Ethernet
Amber On The NSA has a successful 1000 Mbps Ethernet
Blinking The 1000 M LAN is sending or receiving packets. Off The NSA does not have a 1000 Mbps Ethernet
Green On A USB device is connected to the NSA.
Blinking The NSA is copying or synchronizing files to or from the
Red On Copying or synchronizing files to or from the USB device
Off No USB device is connected.
sector for example). The NSA automatically tries to recover a bad sector, but the LED stays re d until the NSA restarts.
detect it.
connection.
connection.
connection.
connection.
USB device.
failed.
1.3.1 COPY/SYNC Button
Use the COPY/SYNC button on the front panel to copy or synchronize files between a connected USB device and the NSA. See Section 9.10 on page 216 for more details on how to configure the copy/sync settings.
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NSA320 User’s Guide
1.3.2 RESET Button
Use the RESET button on the rear panel to restore the NS A’s default settings.
Figure 3 The RESET Button
Chapter 1 Getting to Know Your NSA
Press
•Press the RESET button until you hear one beep (after about two seconds), then release it. You will hear one more beep after you release the button.
This resets the NSA’s IP address and password to the default values.
•Press the RESET button until you hear two beeps. After the second beep, continue pressing the button for five more seconds, then release it. Y ou will hear three quick beeps after you release the button.
This resets the NSA to the factory default configuration. All settings you have configured on the NSA, including IP address, password, user accounts, groups, and so on will be reset to the factory defaults.
The reset process does NOT affect the vo lume settings, nor data stored on the NSA.
You should periodically back up your configuration file to your computer (see
Section 15.5 on page 332 for details about managing the NSA’s configur ation file).
You could then restore your configuration in the event that you or someone else reset the NSA to the factory defaults.
1 Beep
Release to Reset
IP Address
Password
2 Beeps
5 more seconds
Release to
Clear All Settings
Note: You should keep the NSA in a secure location in order to prevent unauthorized
reset of the device.
You ma y need to close and re-o pen the NAS Starter Utility to discover the NSA. This is because the NSA automatically re-acquires IP address information, so its IP address may change. If no IP address information is assigned, the NSA uses Auto-IP to assign itself an IP address and subnet mask. For example, you could connect the NSA directly to your computer. If the computer is also set to get an IP address automatically, the computer and the NSA will choose addresses for themselves and be able to communicate.
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Chapter 1 Getting to Know Your NSA
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CHAPTER 2

NAS Starter Utility

2.1 Overview

This chapter describes the NAS Starter Utility. Use the NAS Starter Utility to find, set up, and manage the NSA as well as copy files to it and access the files on it.
Make sure you have a backup of any existing data in the hard disk before installing it in the NSA. Using the initialization wizard formats the hard disk and deletes all data in the process.
There is a NAS Starter Utility available for Windows XP, Windows Vista, or Windows 7. Click Help to open a web help page about the NAS Starter Utility screens. NAS Starter Utility screens are shown here as they display with the Windows platform.
Note: Refer to the Quick Start Guide for your NSA’s hardware connections and the
steps for installing the NAS Starter Utility.

2.2 Starting the NAS Starter Utility

• The NAS Starter Utility broadcasts a request packet when you first run it. Each NSA has an NAS Starter Utility Agent that always listens and responds to requests from the NAS Starter Utility. The NAS Starter Utility receives the response packet that contains information, such as host name, IP, and so on.
• If you plan to use more than one NSA in your network, configure them with unique server names. This enables you to identify each NSA in the NAS Starter Utility screens.

2.3 NAS Discovery Screen

Use this screen to view the NSAs in your network. The NSA’s Server Name (default is ‘nsa320’). See Section 2.9 on page 45 for how to change it to a more recognizable one in your network.
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Chapter 2 NAS Starter Utility
Start the NAS Starter Utility (click the icon in your Desktop or in Start > Programs > ZyXEL > NAS Starter Utility). The first time you open the NAS
Starter Utility the discovery screen appears as follows.
Figure 4 NAS Discovery
The following table describes the labels in this screen.
Table 2 NAS Discovery
LABEL DESCRIPTION
Refresh Click this to refresh the screen. The NAS Starter Utility does not
automatically refresh.
Hostname This is the server name you configured for the NSA. If you have more
than one NSA in your network, it is recommended that you give each one a unique name for identification purposes.
If you have several NSAs connected to your computer/network, hover your mouse over the host name to view the details of each device. A box pops up containing details about the NSA.
Hostname shows the NSA’s configured server name. IP shows the NSA’s current IP address. Model ID shows the NSA’s model name. Firmware Version shows the version of firmware the NSA is currently
using.
Status shows whether the NSA is Online, Unreachable, Configuring, or Config Failed.
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