Screenshots and graphics in this book may differ slightly from your product due to differences in your
product firmware or your app version. Every effort has been made to ensure that the information in this
manual is accurate.
Related Documentation
•Quick Start Guide
The Quick Start Guide contains information on setting up your Multy Device using the Zyxel Multy app.
•More Information
Go to support.zyxel.com to find other information on the Multy Device
.
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Table of Contents
Table of Contents
Table of Contents .................................................................................................................................3
Chapter 1
Get to Know Your Multy WiFi System .................................................................................................5
1.2 How to Manage Your Multy Sites .................................................................................................... 7
1.3 Getting Started ................................................................................................................................. 7
2.3.1 Use the Rest Button ............................................................................................................... 14
2.4 LED Light .......................................................................................................................................... 15
Chapter 3
Set up Your Multy WiFi System .........................................................................................................18
3.24 Switch to NAT/Bridge Mode ....................................................................................................... 62
3.25 Turn Notifications on or off .......................................................................................................... 63
3.26 Enable or Disable Daisy Chain Network Topology .................................................................. 66
3.27 Report a Problem with the Zyxel Multy app ............................................................................. 68
3.28 Log in with a myZyxelCloud Account .......................................................................................69
3.29 Manage Your Multy WiFi System with Amazon Alexa ............................................................. 71
Appendix A Customer Support ....................................................................................................... 74
Appendix B Legal Information......................................................................................................... 80
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CHAPTER 1
Get to Know Your Multy WiFi
System
1.1 Overview
Zyxel Multy WiFi System allows you to quickly set up and monitor your WiFi network using the Zyxel Multy
app. You can install two or more Multy Devices in a Multy WiFi System, also called a Multy Site, to extend
the range of your existing wired network without additional wiring.
Note: At the time of writing, a maximum of four Multy Devices (one primary Multy and up to
three extender Multys) can be used in a Multy Site.
Multy Devices can act either as a primary Multy or an extender Multy. As shown in the next figure, a
primary Multy (PM) is connected to a modem or router. An extender Multy (EM) connects wirelessly to
the primary Multy to expand its range. See Table 2 on page 7 to know which Multy devices can be used
as a primary Multy or extender Multy.
Users can manage their Multy Sites and Multy Devices using the Zyxel Multy app, as shown below.
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In the following example, the first Multy Device connects to the router to act as the primary Multy (PM),
while the other Multy Devices are extender Multys (E1 or E2) to expand wireless coverage. The extender
Multys help relay communications from wireless clients to the primary Multy and router.
Multy devices include the following:
• WSQ60 (Multy Plus)
• WSQ50 (Multy X)
• WSQ20 (Multy Mini)
• WSR30 (Multy U)
Multy U is designed for home use while Multy X and its extender, Multy Mini, are designed for small
businesses. Multy Plus is designed for medium-sized businesses. The differences between these devices
are summarized in the next table.
A Tri-Band WiFi System emits one 2.4G wireless signal and two 5G wireless signals. Dual-Band WiFi Systems
emit one 2.4G signal and one 5G signal. “Max. Bandwidth” refers to the sum of the bandwidths of all
wireless signals (2.4G and 5G) emitted by the Multy Device.
The next table shows which Multy Device(s) you can use as extender Multys for a given primary Multy.
Table 2 Allowed Extender Multys for a Given Primary Multy
EXTENDER MULTY
PRIMARY
MULTY
Multy Plus
(WSQ60)
Multy X
(WSQ50)
Multy U
(WSR30)
MULTY PLUS
(WSQ60)
YESNONONO
NOYESYESNO
NONONOYES
MULTY X (WSQ50)
1.2 How to Manage Your Multy Sites
You can use the following way to manage your Multy WiFi System.
Zyxel Multy App
The Zyxel Multy app allows Multy Site setup and management from your mobile device. This User’s Guide
provides information about key uses of the Zyxel Multy app.
1.3 Getting Started
MULTY MINI
(WSQ20)
MULTY U (WSR30)
To set up a Multy Site, you need to:
1Have a broadband modem or router that is connected to the Internet.
2Get at least one Multy Device. If you have multiple Multy Devices, the first one you install should be
connected to the modem or router. Other Multy Devices can be placed in different rooms to extend
WiFi range by wirelessly connecting to the first Multy Device.
3Install the Zyxel Multy app and turn on Bluetooth on your smartphone. Make sure your phone also has
Internet access.
4Connect the first Multy Device (see Section 2.1 on page 8).
5Use the Zyxel Multy app to set up the Multy Device and manage your Multy Site (see Chapter 3 on page
18).
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2.1 Hardware Connections
1Use the included power cable to connect the Multy Device’s power port to a power outlet.
2If you are installing the first Multy Device, connect the Internet port of the Multy Device to a broadband
modem or router that is connected to the Internet.
3You may use Ethernet cables to connect other devices to your Multy Device.
4The USB port on the WSQ20 device supports the Quick Charge function.
Figure 1 WSQ60/WSQ50 Rear Panel
CHAPTER 2
Hardware
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Figure 2 WSQ20 Rear Panel
Figure 3 WSR30 Back Panel
Chapter 2 Hardware
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Chapter 2 Hardware
Mounting Holes
2.2 Hardware Installation
This section describes how the hardware device can be installed.
2.2.1 WSQ50/WSQ20 Installation
If your Multy Device comes with mounting holes at the bottom, you can use mounting brackets to
attach it to a wall or ceiling. If not, you have to place it on a desk, table, shelf, etc.
Figure 4 WSQ50 Mounting Holes
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Figure 5 WSQ20 Mounting Holes
Follow these steps for WSQ60/WSQ50/WSQ20 wall/ceiling mounting:
1Use the mounting base to mark four holes in the wall/ceiling. Drill the holes and insert the anchors.
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Chapter 2 Hardware
2Screw the mounting base into the wall/ceiling.
3Line up the Multy’s base hole with the mounting base screw. Gently turn the Multy clockwise until it’s
secured to the mounting base.
2.2.2 WSR30 Installation
There are two ways to set up your WSR30 Multy Device:
• You can attach the leather strap to the hole at the top of your Multy Device to hang it to a wall or
ceiling, as shown in Figure 6 on page 13.
• You can also use the back port cover as a stand by attaching it to the bottom of the Multy Device
(shown blue in Figure 7 on page 13).
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Figure 6 WSR30 Leather Strap
Chapter 2 Hardware
Figure 7 WSR30 Stand
2.3 Reset Button
If you need to return the Multy Device to its default settings, use the reset button on the rear panel.
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Figure 8 WSQ60/WSQ50 Reset Button
Figure 9 WSQ20 Reset Button
Figure 10 WSR30 Reset Button
2.3.1 Use the Rest Button
Follow the steps below for a factory reset.
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WSQ60/WSQ50/WSQ20:
1Make sure the LED light on the top panel is not blinking white.
2Press the reset button for at least five seconds or until the LED starts to blink red.
WSR30:
Press the reset button for at least five seconds or until the LED starts to blink amber.
2.4 LED Light
Look at the LED on the top (WSQ60/WSQ50/WSQ20) or front (WSR30) panel to determine the status of
the Multy Device.
Figure 11 WSQ50/WSQ60 LED
Chapter 2 Hardware
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Figure 12 WSQ20 LED
Figure 13 WSR30 LED
Chapter 2 Hardware
The following are the LED descriptions for your Multy Device.
Table 3 WSQ60/WSQ50/WSQ20 LED Descriptions
COLORSTATUSDESCRIPTION
OffThe Multy Device is not receiving power.
WhiteBlinkingThe Multy Device is booting up, undergoing firmware upgrade, or being
configured.
OnThe Multy Device is on and connected to the Internet.
BlueBlinkingBluetooth is enabled on the Multy Device.
OnThe Multy Device in extender mode is connecting to the primary Multy.
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Table 3 WSQ60/WSQ50/WSQ20 LED Descriptions (continued)
COLORSTATUSDESCRIPTION
RedOnThe Multy Device in primary Multy mode failed to connect to the Internet, the
Multy Device in extender mode cannot connect to the primary
Multy,Bluetooth is not working on the Multy Device, or the Multy Device
encountered a system error.
Slow BlinkingAn error occurred during firmware update.
Fast BlinkingThe Multy Device is in the process of restoring to default.
Table 4 WSR30 LED Descriptions
COLORSTATUSDESCRIPTION
OffThe Multy Device is not receiving power.
WhiteBlinkingThe Multy Device is booting up.
OnThe Multy Device power is on.
BlueBlinkingThe Multy Device Bluetooth is being configured.
OnThe Multy Device Bluetooth is ready.
Pink/Blue RotateThe Multy Device is ready for use. Rotate here means the pink light will move around
the LED indicator while the blue light is stationary.
AmberBlinkingThe Multy Device is undergoing firmware upgrade.
Fast BlinkingThe Multy Device is being reset.
RedOnThe Multy Device in primary AP
Multy Device in extender mode cannot connect to the primary Multy.
Multy mode failed to connect to the Internet or the
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Set up Your Multy WiFi
3.1 Introduction
The Zyxel Multy app helps you install Multy Devices and manage your Multy Sites directly with your
Android or iOS device.
Note: Your mobile device needs to have Internet access to configure the following settings.
Compatibility
• Android 5.0 or later
• iOS 9.0 or later.
CHAPTER 3
System
3.2 Use the Zyxel Multy App
You can log in and use the Zyxel Multy app with or without a myZyxelCloud account.
With a myZyxelCloud account, all your configurations will be stored in the myZyxelCloud server. You then
can log in and use the app on any mobile device to manage your Multy Sites once they have been set
up. Moreover, Multy Devices can work with Amazon Alexa after the myZyxelCloud account is linked to
Alexa (Section 3.29 on page 71).
1Install the Zyxel Multy app from Google Play or the Apple App store. Tap the Multy icon to open it.
Figure 14 Zyxel Multy App Icon
2The main menu will be displayed. Tap the login icon and see the next step to enter your
myZyxelCloud account information. To use the app without logging into the myZyxelCloud server, tap
Start Installation.
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3To log in with a myZxelCloud account, tap Login when the myZyxelCloud screen is displayed. Enter your
existing account information and tap SIGN IN, or tap Sign Up to create a new myZyxelCloud account.
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3.3 Add and Install Your First Multy Device
You need to install at least one Multy Device before you can manage a Multy Site. See Section 1.3 on
page 7 to prepare for installation and Table 2 on page 7 to know which Multy Devices can be used as
primary and extender Multys.
1Sign in to your myZyxelCloud account or tap Start Installation, as shown in Section 3.2 on page 18.
Choose the product model of your device and tap Start.
2The Get Ready screen displays. Tap Start to install and add a Multy Device to your Multy Site. Follow the
next steps that appear on your screen. Unplug and then plug your modem as instructed in the app to
prevent errors.
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3Select the location where you want to place your Multy Device, then tap Next.
4Enter your WiFi name and password, and then tap Create. Keeping 2.4G and 5G names the same
allows you to seamlessly steer between the two wireless networks.
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5After the first Multy Device is installed, you can tap Add Multy to install an extender Multy.
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6After adding another (extender) Multy Device, a test will be carried out to check the signal strength
between the primary and extender Multys. Move your device to a different location if prompted to,
then tap Move and Recheck.
7When the WiFi setup is completed for all your Multy Devices, you can copy the password by pressing the
Copy icon () and use it with the WiFi name to connect your mobile phone to the Multy Site.
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8A Multy Site is a collection of Multy Devices with exactly one Multy Device acting as the primary Multy
and the rest acting as extender Multys. After completing the setup, the Multy Site screen will be
displayed, allowing you to monitor your Multy Devices and Multy WiFi System. It shows whether the Multy
Devices in this Multy Site are on. It also shows the number of wireless clients currently connected to the
Multy Devices.
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Note: If you can’t connect to your Multy Device during the installation process, you may see
the following screen. If your Bluetooth is disabled, enable it first and then tap Try Again.
If your Multy Device needs to be reset, tap Reset Multy and follow the instructions.
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Note: If your Multy Device is connected to a modem or router but is unable to access the
Internet during the installation process, you will see the following screen. Make sure your
mobile device is connected to your broadband router’s WiFi network and then tap
None of these, Retry. If applicable, configure PPPoE or Static IP settings provided by your
ISP.
3.4 Test Your Mobile Phone Connection Speed
You can run a speed test to check the Internet connection speed at which you send and receive data
from your mobile phone via the Multy Device.
1Tap the Speed Test icon () of the Multy Site.
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2Tap Start to perform the test. The meter will show data rates for both upstream and downstream traffic.
3The following screens show the results. You can tap the Remove icon () to delete all records.
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3.5 Test Your Multy Device Connection Speed
With the Zyxel Multy app, you can check the speed of the connection between your Multy Device and
your broadband modem/router. You can also check the connection speed between two Multy
Devices.
1Tap the Menu icon in the upper-left corner to open the navigation panel. Tap Diagnose.
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2Tap Speed Test and the Test or Test All button to perform a test. The results will show data rates for both
upstream and downstream traffic. Tap Test Again to show the Test buttons.
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3To view the previous test results, tap the History icon (). You can tap the Remove icon () to delete
all records.
3.6 Measure Your WiFi Signal Strength
When you need to install a new Multy Device, you can perform a signal check to decide where to
place it. To use your mobile phone to measure your WiFi signal strength, wirelessly connect the mobile
phone to the Multy Site first. Generally, signal strength is better when you are closer to the WiFi source.
1Tap the Menu icon in the upper-left corner to open the navigation panel. Tap Diagnose.
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2Tap WiFi Signal and then tap the Turn On button to perform a check. Tap Turn Off to stop the process. A
decent WiFi signal would not go below -70 dBm (-70 dBm to -100 dBm).
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3.7 Enable or Disable Guest WiFi
After the Multy Site is set up, you can create a separate WiFi network for your guests. These guest WiFi
settings will be applied to all Multy Devices in the same Multy Site. Devices connected to the guest WiFi
can access the Internet but they cannot access other devices connected to the Multy Site, as shown in
the figure below.
Figure 15 Guest WiFi
1Tap the Network Settings icon () of the Multy Site.
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2Tap the Edit icon () of Guest WiFi. Enable Guest WiFi and enter the Guest WiFi Name (SSID) and WiFi
Password. Tap Save.
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3.8 Share WiFi Name and Password with a QR Code
You can use the app to create a QR code with your WiFi network name and password. By printing and
placing the QR code somewhere accessible, you can let your friends or guests scan the QR code and
join the WiFi network directly without revealing your actual WiFi password.
1Tap the Network Settings icon () of the Multy Site.
2Tap the Share icon () of a WiFi network to create a QR code of the WiFi network name and password
which you can share with others. Take a screenshot of the QR code if you want to save and print it. Tap
Done once you are finished.
Note: The Share icon () is available after you enable WiFi or guest WiFi and set a WiFi name
and password for this WiFi network.
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3.9 Set a WiFi Schedule for Clients
By creating a schedule profile, you can schedule the Multy Site to automatically disable the WiFi access
of selected clients for preset periods of time.
Note: You can group clients by applying the same schedule profile to them. This allows you to
block/allow access or set a schedule for all client devices in the same group.
1Tap the Parental Control icon () of the Multy Site.
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2Tap the Filter icon and select how you want to sort the devices in the list.
3Tap a client from the device list to view the client device information. Tap Join Profile to create a new
profile or apply a pre-configured schedule profile to the client.
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4If you want to create a new schedule, tap Create New Profile shown in the previous step, name the
profile, and tap Next. Tap the gray blocks to specify the time periods during which the client is blocked
from accessing the Internet. If you want to plan a schedule in 15-minute intervals, tap a time slot and
hold for 2 or 3 seconds until a small window pops up. To select an entire row or column, tap the row/
column label. Tap Done to save your settings.
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5The applied profile name will then display in the Parental Control > Devices and Device Detail screens.
6The Profile screen becomes available after a schedule profile is created.
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3.10 Pause Internet Access for an Individual Client
You can set a timer to block a specific client from accessing the Internet without having to create a
schedule. The timer is effective only once.
Note: You can only set a timer to block Internet access on the clients that do NOT belong to
any schedule group.
1Tap the Parental Control icon () of the Multy Site.
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2Tap a client from the Devices list to view the client device information.
3Tap Block and specify a time period in hours and minutes. Tap Start to start the timer and block the client
immediately.
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3.11 Pause or Resume Internet Access for a Group
You may want to manually block a group of client devices from accessing the Internet immediately and
resume it later.
Note: You should already have created a schedule profile and applied the profile to client
devices to group them.
1Tap the Parental Control icon () of the Multy Site.
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2Tap Profile to view the schedule profiles previously created in the Multy Site. Tap a profile’s Blocked
button to resume network access at once, or tap the Quick Block button to pause Internet access for
that specific group.
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3.12 Check your Multy Device’s Configuration Details
After configuring your Multy Device, you can view your Multy Device settings in the Detail screen.
1Tap a Multy Device in the Multy Site screen to open its Detail screen.
2The figure on the left appears if you tap on the Multy Device acting as the primary Multy. The figure on
the right appears if you tap on an extender Multy. You can configure the DNS IP address and see the
IPv6 IP address on a primary Multy.
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3.13 Use Custom DNS Server
You can choose to specify a DNS server for your Multy Site.
1Tap the primary Multy in the Multy Site screen to open the Detail screen and then tap DNS IP.
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2Tap Custom DNS and enter a primary, secondary, and tertiary DNS server.
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3.14 Turn on or off the Multy Device’s LED
When the Multy Device is installed and ready, you can turn off the device’s LED or configure the LED to
always stay on.
Tap a Multy Device in the Multy Site screen to open its Detail screen. Tap the LED switch to enable or
disable it.
3.15 Check Your Multy-to-Multy Signal Strength
You can always check the signal strength between your extender and primary Multy to see if they need
to be moved closer or farther apart.
1From the Multy Site screen, tap the extender Multy you want to check. The Detail screen will be
displayed. Tap WiFi Backhaul. The test will then be carried out.
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2Move the extender Multy when prompted to and then tap Move and Recheck.
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3.16 Restart Your Multy Device
If you need to restart your Multy Device, you can do it remotely using the Detail screen.
From the Multy Site screen, tap the Multy Device you want to restart. The Detail screen will be displayed.
Tap Restart to restart this device.
3.17 Remove a Multy Device
If a Multy Device is no longer in use, you can remove it from the Multy Site.
From the Multy Site screen, tap the Multy Device you want to remove. The Detail screen will be
displayed. Tap Delete This Multy to remove the device.
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3.18 View Legal and Regulatory Information
Check the e-label if you want to see legal and regulatory information related to your Multy Device.
Note: Not all Multy Devices have an e-label which contains legal and regulatory information
in the app (see Table 1 on page 6). For Multy Devices without an e-label, you may
check the label printed on the device.
1From the Multy Site screen, tap the Multy Device you want to check. The Detail screen will be displayed.
Tap the Information icon () to view legal and regulatory information.
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2Legal and Regulatory information will be shown as follows:
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3.19 Install a Second Multy Site
You can manage multiple Multy Sites using the Zyxel Multy app. In the figure below, the app manages
two separate Multy Sites with one being installed at home and another in the office.
Figure 16 Multy Sites
1Tap the Menu icon in the upper-left corner to open the navigation panel. Tap Add Multy.
2Tap A New Multy Site and Next to set up another Multy WiFi System. Follow the instructions in Section 3.3
on page 20 to complete the setup.
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3To manage a different Multy Site, first tap Switch Site from the navigation panel.
4Select the Multy Site you want to manage and then tap Connect.
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Note: The Switch Site option is available only when you have more than one Multy Site.
3.20 Change the Name or Picture of a Multy Site
You can rename a Multy Site or change the background picture that is displayed on the Multy Site main
screen by following these steps.
1From the Multy Site screen, tap the Settings icon () to open the Site Detail screen.
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2Tap the Edit icon () of Site Name to give the Multy Site a new name.
3Tap the Camera icon () to replace the background picture of the Multy Site.
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3.21 Remove a Multy Site
All Multy Devices in the Multy Site will be reset after you delete the Multy Site.
1From the Multy Site screen, tap the Settings icon () to open the Site Detail screen.
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2Tap Delete This Multy Site to remove the Multy WiFi System.
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3.22 Enable or Add Port Forwarding Rules
If you want to forward incoming packets to a specific IP address in the private network using ports, set a
port forwarding rule. This makes the specified LAN client accessible from the Internet, as shown in the
next figure.
Figure 17 Port Forwarding
1Tap the Menu icon in the upper-left corner to open the navigation panel, and then tap Settings.
2Tap Port Forwarding in the Settings screen to enable port forwarding.
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3Tap Port Forwarding Settings to create or update rules. In the Port Forwarding screen, tap Single Port
Setup or Port Range Setup to add a rule.
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4Enter a service name and a port number or a range of ports to define the service to be forwarded.
Specify the transport layer protocol used for the service. Select a device on your local network that will
receive the packets from the port(s). Tap Done once you are finished.
5A summary of the rule(s) will be displayed. Tap the Add icon () if you want to create another rule.
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3.23 Enable DMZ
DMZ allows other devices over the Internet to access a DMZ host device within your local network. DMZ,
which stands for "DeMilitarized Zone", is a network between the WAN and the LAN that is open to the
WAN but still has firewall protection. Devices on the WAN can initiate connections to devices on the
DMZ but not to those on the LAN. You could put servers such as mail servers, HTTP/HTTPS web servers and
FTP servers on the DMZ to provide services to hosts on the WAN as well as hosts on the LAN. You first need
to assign a DMZ host to use DMZ.
1Tap the Menu icon in the upper-left corner to open the navigation panel, and then tap Settings.
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2Tap DMZ IP in the Settings screen to configure your DMZ host. Enter a device IP Address or tap Select
from Device List and choose a device connected to the Multy WiFi network. Make sure DMZ is enabled
in the Settings screen to use this feature.
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3.24 Switch to NAT/Bridge Mode
In NAT mode, the Multy Device routes traffic between a local network and another network such as the
Internet. Choose NAT mode if you want the Multy Device to assign local IP addresses to devices
connected to it (DHCP) and use routing features.
In Bridge mode, the Multy Device broadcasts traffic to the local network from the Internet. Choose
Bridge mode if you have an existing router in your network and you don’t want to reconfigure routing
settings.
The following (routing) features are enabled in NAT mode:
• Parental Control
•UPnP
•Reserve IP
•Port Forwarding
•DMZ
Note: These settings apply to the entire Multy Site. By default, your Multy Site is in NAT mode.
1To change your network mode, tap the Menu icon in the upper-left corner to open the navigation
panel, and then tap Settings.
2Tap Network Mode if you want to switch between NAT and bridge mode.
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3.25 Turn Notifications on or off
You can decide whether or not to get updates when new WiFi clients connect to the system, when
there are new speed test results, and when firmware updates are available. These updates will show as
push notifications on your phone.
Note: You need to have a myZyxelCloud account to use this feature.
1Tap the Menu icon in the upper-left corner to open the navigation panel, and then tap Settings.
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2Tap Notifications in the Settings screen. Tap to enable and allow the app to send you notifications when
there is a new speed test result or new firmware update.
Note: After you turn on notifications for speed test results, you need to use the Alexa voice
command “Alexa, ask Zyxel Multy to test Internet speed” to run a speed test to receive
the notification. See Section 3.29 on page 71 for more information about how to use the
Alexa voice service. This speed test corresponds to Menu > Diagnose > Speed Test,
checking the connection between the primary Multy and Internet (see Section 3.5 on
page 28).
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3If you want to get notifications when there are new client devices connecting to your WiFi network(s),
tap New Device Connected and enable notifications for the WiFi network(s).
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3.26 Enable or Disable Daisy Chain Network Topology
You can "daisy chain” multiple Multy Devices together to create expansive WiFi coverage for your
home.
The daisy chain topology is illustrated in the figure below. When daisy chaining is enabled, each
extender Multy (EM) can go through another extender Multy with a strong WiFi signal to connect to the
primary Multy (PM).
When Multy Devices are daisy-chained, they don’t all need to be placed near the primary Multy, which
means you can extend your coverage.
Note: This feature is not available on all Multy Devices. The Daisy Chain and Network
Topology menus appear only when using a Multy Device that supports Daisy Chain. See
Table 1 on page 6 to see which devices support this feature.
1Tap the Menu icon in the upper-left corner to open the navigation panel, and then tap Settings.
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2Tap Advanced Settings in the Settings screen. Tap Daisy Chain to enable or disable daisy chaining.
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3.27 Report a Problem with the Zyxel Multy app
If you encounter problems while using the Zyxel Multy app or want to send us your feedback, you can
send an email to customer service.
1Tap the Menu icon in the upper-left corner to open the navigation panel. Tap Send Feedback.
2Edit the mail and tap Send.
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3.28 Log in with a myZyxelCloud Account
If you didn’t log into the Zyxel Multy app with a myZyxelCloud account, you can still log in after your
Multy Site has been set up.
1Tap the Menu icon in the upper-left corner to open the navigation panel. Tap Join myZyxelCloud.
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2Enter your existing account information and tap SIGN IN. If you don't have a myZyxelCloud account,
tap Sign Up to create one.
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3.29 Manage Your Multy WiFi System with Amazon Alexa
If you have an Alexa-enabled device (Amazon Echo for example), you can use your voice to control
the Multy Devices in your Multy Sites. At the time of writing, the available Alexa skill voice commands for
Multy Sites are:
• Alexa, ask Zyxel Multy to turn off guest WiFi
• Alexa, ask Zyxel Multy to test Internet speed
• Alexa, ask Zyxel Multy to turn on WiFi light
• Alexa, ask Zyxel Multy to turn off WiFi light
• Alexa, ask Zyxel Multy to pause the Internet
You need to enable the Multy-Alexa skills to enhance the functionality of your Alexa device and allow
Alexa to perform the supported tasks.
Note: To use the Alexa voice service, you must have logged into the Zyxel Multy app with a
myZyxelCloud account and set up the Multy Device(s).
Both the Multy Devices and Alexa device should be connected to the same WiFi
network.
1Go to Amazon’s website (https://www.amazon.com) and sign in with your Amazon account. Tap
Departments and select Alexa Skills.
2Enter the keyword "Zyxel Multy" in the search bar and select "Zyxel Multy" from the list of results. Tap
Enable to connect the Multy Site to Alexa.
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3Tap Link Account and enter your myZyxel account information to associate the skill with your account.
4Tap Authorize. A screen appears showing that the skill for Multy Sites has been successfully linked.
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Use either the Alexa app or the voice command “Discover Devices” to have Alexa discover the Multy
Device(s) on the specified myZyxel account. You then can use your voice to control the Multy Device.
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APPENDIX A
Customer Support
In the event of problems that cannot be solved by using this manual, you should contact your vendor. If
you cannot contact your vendor, then contact a Zyxel office for the region in which you bought the
device.
See http://www.zyxel.com/homepage.shtml and also
http://www.zyxel.com/about_zyxel/zyxel_worldwide.shtml for the latest information.
Please have the following information ready when you contact an office.
Required Information
• Product model and serial number.
• Warranty Information.
• Date that you received your device.
• Brief description of the problem and the steps you took to solve it.
language, or transmitted in any form or by any means, electronic, mechanical, magnetic, optical, chemical, photocopying, manual, or
otherwise, without the prior written permission of Zyxel Communications Corporation.
Published by Zyxel Communications Corporation. All rights reserved.
Disclaimer
Zyxel does not assume any liability arising out of the application or use of any products, or software described herein. Neither does it convey any
license under its patent rights nor the patent rights of others. Zyxel further reserves the right to make changes in any products described herein
without notice. This publication is subject to change without notice.
Regulatory Notice and Statement
UNITED STATES of AMERICA
APPENDIX B
Legal Information
CANADA
The following information applies if you use the product within USA area.
FCC EMC Statement
• The device complies with Part 15 of FCC rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired operation.
• Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the
device.
• This product has been tested and complies with the specifications for a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful interference in a residential installation. This device generates, uses, and
can radiate radio frequency energy and, if not installed and used according to the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation.
• If this device does cause harmful interference to radio or television reception, which is found by turning the device off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the devices
• Connect the equipment to an outlet other than the receiver’s
• Consult a dealer or an experienced radio/TV technician for assistance
The following information applies if you use the product with RF function within USA area.
FCC Radiation Exposure Statement
• This device complies with FCC RF radiation exposure limits set forth for an uncontrolled environment.
• This transmitter must be at least 20 cmfrom the user and must not be co-located or operating in conjunction with any other antenna or
transmitter.
• Operation of this device is restricted to indoor use only.
The following information applies if you use the product within Canada area.
Innovation, Science and Economic Development Canada ICES Statement
CAN ICES-3 (B)/NMB-3(B)
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Appendix B Legal Information
Innovation, Science and Economic Development Canada RSS-GEN & RSS-247 statement
• This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's
licence-exempt RSS(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device
must accept any interference, including interference that may cause undesired operation of the device.
• This radio transmitter has been approved by Innovation, Science and Economic Development Canada to operate with the antenna types
listed below with the maximum permissible gain indicated. Antenna types not included in this list that have a gain greater than the maximum
gain indicated for any type listed, are strictly prohibited for use with this device.
If the product with 5G wireless function operating in 5150-5250 MHz and 5725-5850 MHz, the following attention must be paid,
• The device for operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel
mobile satellite systems.
• For devices with detachable antenna(s), the maximum antenna gain permitted for devices in the band 5725-5850 MHz shall be such that the
equipment still complies with the e.i.r.p. limits as appropriate; and
• Where applicable, antenna type(s), antenna models(s), and the worst-case tilt angle(s) necessary to remain compliant with the e.i.r.p.
elevation mask requirement set forth in Section 6.2.2(3) of RSS 247 shall be clearly indicated.
If the product with 5G wireless function operating in 5250-5350 MHz and 5470-5725 MHz, the following attention must be paid.
• For devices with detachable antenna(s), the maximum antenna gain permitted for devices in the bands 5250-5350 MHz and 5470-5725 MHz
shall be such that the equipment still complies with the e.i.r.p. limit.
• L'émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR d'Innovation, Sciences et
Développement économique Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions
suivantes : (1) l'appareil ne doit pas produire de brouillage; (2) L'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compromettre le fonctionnement.
Le présent émetteur radio a été approuvé par Innovation, Sciences et Développement économique Canada pour fonctionner avec les types
d'antenne énumérés ci dessous et ayant un gain admissible maximal. Les types d'antenne non inclus dans cette liste, et dont le gain est
supérieur au gain maximal indiqué pour tout type figurant sur la liste, sont strictement interdits pour l'exploitation de l'émetteur.Lorsque la
fonction sans fil 5G fonctionnant en 5150-5250 MHz and 5725-5850 MHz est activée pour ce produit , il est nécessaire de porter une attention
particulière aux choses suivantes
• Les dispositifs fonctionnant dans la bande de 5 150 à 5 250 MHz sont réservés uniquement pour une utilisation à l'intérieur afin de réduire les
risques de brouillage préjudiciable aux systèmes de satellites mobiles utilisant les mêmes canaux;
• Pour les dispositifs munis d'antennes amovibles, le gain maximal d'antenne permis (pour les dispositifs utilisant la bande de 5 725 à 5 850 MHz)
doit être conforme à la limite de la p.i.r.e. spécifiée, selon le cas;
• Lorsqu'il y a lieu, les types d'antennes (s'il y en a plusieurs), les numéros de modèle de l'antenne et les pires angles d'inclinaison nécessaires
pour rester conforme à l'exigence de la p.i.r.e. applicable au masque d'élévation, énoncée à la section 6.2.2.3 du CNR-247, doivent être
clairement indiqués.
Lorsque la fonction sans fil 5G fonctionnant en 5250-5350 MHz et 5470-5725 MHz est activée pour ce produit , il est nécessaire de porter une
attention particulière aux choses suivantes.
• Pour les dispositifs munis d’antennes amovibles, le gain maximal d'antenne permis pour les dispositifs utilisant les bandes de 5 250 à 5 350 MHz
et de 5 470 à 5 725 MHz doit être conforme à la limite de la p.i.r.e.
Industry Canada radiation exposure statement
This device complies with ISED radiation exposure limits set forth for an uncontrolled environment. This device should be installed and operated
with a minimum distance of 20 cm between the radiator and your body.
Déclaration d’exposition aux radiations:
Cet équipement est conforme aux limites d’exposition aux rayonnements ISED établies pour un environnement non contrôlé. Cet équipement
doit être installé et utilisé avec un minimum de 20 cm de distance entre la source de rayonnement et votre corps.
EUROPEAN UNION
The following information applies if you use the product within the European Union.
Declaration of Conformity with Regard to EU Directive 2014/53/EU (Radio Equipment Directive, RED)
• Compliance information for wireless products relevant to the EU and other Countries following the EU Directive 2014/53/EU (RED). And this
product may be used in all EU countries (and other countries following the EU Directive 2014/53/EU) without any limitation except for the
countries mentioned below table:
• In the majority of the EU and other European countries, the 5GHz bands have been made available for the use of wireless local area
networks (LANs). Later in this document you will find an overview of countries in which additional restrictions or requirements or both are
applicable. The requirements for any country may evolve. Zyxel recommends that you check with the local authorities for the latest status of
their national regulations for the 5GHz wireless LANs.
• If this device for operation in the band 5150-5350 MHz, it is for indoor use only.
• This equipment should be installed and operated with a minimum distance of 20 cm between the radio equipment and your body.
• The maximum RF power operating for each band is as follows:
WSQ50
• the band 2,400 to 2,483.5 MHz is 97.95 mW (19.91 dBm),
• the bands 5,150 MHz to 5,350 MHz is 182.81 mW (22.62 dBm),
• the band 5,470 MHz to 5,725 MHz is 916.22 mW (29.62 dBm).
WSQ20
• the band 2,400 to 2,483.5 MHz is 88.72 mW (19.48 dBm),
• the bands 5,150 MHz to 5,350 MHz is 173.78 mW (22.4 dBm),
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Appendix B Legal Information
• the band 5,470 MHz to 5,725 MHz is 868.96 mW (29.39 dBm).
WSR30
• the band 2,400 to 2,483.5 MHz is 99.54 mW (19.98 dBm),
• the bands 5,150 MHz to 5,350 MHz is 198.61 mW (22.98 dBm),
• the band 5,470 MHz to 5,725 MHz is 685.49 mW (28.36 dBm).
.
Български
(Bulgarian)
Español
(Spanish)
Čeština
(Czech)
Dansk (Danish)Undertegnede Zyxel erklærer herved, at følgende udstyr udstyr overholder de væsentlige krav og øvrige relevante krav i
Deutsch
(German)
Eesti keel
(Estonian)
Ελληνικά
(Greek)
EnglishHereby, Zyxel declares that this device is in compliance with the essential requirements and other relevant provisions of
Français
(French)
Hrvatski
(Croatian)
Íslenska
(Icelandic)
Italiano (Italian) Con la presente Zyxel dichiara che questo attrezzatura è conforme ai requisiti essenziali ed alle altre disposizioni pertinenti
Latviešu valoda
(Latvian)
Lietuvių kalba
(Lithuanian)
Magyar
(Hungarian)
Malti (Maltese)Hawnhekk, Zyxel, jiddikjara li dan tagħmir jikkonforma mal-ħtiġ
Nederlands
(Dutch)
С настоящото Zyxel декларира, че това оборудване е в съответствие със съществените изисквания и другите
приложими разпоредбите на Директива 2014/53/ЕC.
National Restrictions
• The Belgian Institute for Postal Services and Telecommunications (BIPT) must be notified of any outdoor wireless link
having a range exceeding 300 meters. Please check http://www.bipt.be for more details.
• Draadloze verbindingen voor buitengebruik en met een reikwijdte van meer dan 300 meter dienen aangemeld te
worden bij het Belgisch Instituut voor postdiensten en telecommunicatie (BIPT). Zie http://www.bipt.be voor meer
gegevens.
• Les liaisons sans fil pour une utilisation en extérieur d’une distance supérieure à 300 mètres doivent être notifiées à
l’Institut Belge des services Postaux et des Télécommunications (IBPT). Visitez http://www.ibpt.be pour de plus amples
détails.
Por medio de la presente Zyxel declara que el equipo cumple con los requisitos esenciales y cualesquiera otras
disposiciones aplicables o exigibles de la Directiva 2014/53/UE..
Zyxel tímto prohlašuje, že tento zařízení je ve shodě se základními požadavky a dalšími příslušnými ustanoveními směrnice
2014/53/EU.
direktiv 2014/53/EU.
National Restrictions
• In Denmark, the band 5150 - 5350 MHz is also allowed for outdoor usage.
• I Danmark må frekvensbåndet 5150 - 5350 også anvendes udendørs.
Hiermit erklärt Zyxel, dass sich das Gerät Ausstattung in Übereinstimmung mit den grundlegenden Anforderungen und den
übrigen einschlägigen Bestimmungen der Richtlinie 2014/53/EU befindet.
Käesolevaga kinnitab Zyxel seadme seadmed vastavust direktiivi 2014/53/EU põhinõuetele ja nimetatud direktiivist
tulenevatele teistele asjakohastele sätetele.
ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Zyxel ∆ΗΛΩΝΕΙ ΟΤΙ εξοπλισμός
∆ΙΑΤΑΞΕΙΣ ΤΗΣ Ο∆ΗΓΙΑΣ 2014/53/EU.
Directive 2014/53/EU.
Par la présente Zyxel déclare que l'appareil équipements est conforme aux exigences essentielles et aux autres dispositions
pertinentes de la directive 2014/53/EU.
Zyxel ovime izjavljuje da je radijska oprema tipa u skladu s Direktivom 2014/53/EU.
Hér með lýsir, Zyxel því yfir að þessi búnaður er í samræmi við grunnkröfur og önnur viðeigandi ákvæði tilskipunar 2014/53/
EU.
stabilite dalla direttiva 2014/53/EU.
National Restrictions
• This product meets the National Radio Interface and the requirements specified in the National Frequency Allocation
Table for Italy. Unless this wireless LAN product is operating within the boundaries of the owner's property, its use requires
a “general authorization.” Please check http://www.sviluppoeconomico.gov.it/ for more details.
• Questo prodotto è conforme alla specifiche di Interfaccia Radio Nazionali e rispetta il Piano Nazionale di ripartizione
delle frequenze in Italia. Se non viene installato all 'interno del proprio fondo, l'utilizzo di prodotti Wireless LAN richiede
una “Autorizzazione Generale”. Consultare http://www.sviluppoeconomico.gov.it/ per maggiori dettagli.
Ar šo Zyxel deklarē, ka iekārtas atbilst Direktīvas 2014/53/EU būtiskajām prasībām un citiem ar to saistītajiem noteikumiem.
National Restrictions
• The outdoor usage of the 2.4 GHz band requires an authorization from the Electronic Communications Office. Please
check http://www.esd.lv for more details.
• 2.4 GHz frekvenèu joslas izmantoðanai ârpus telpâm nepiecieðama atïauja no Elektronisko sakaru direkcijas. Vairâk
informâcijas: http://www.esd.lv.
Šiuo Zyxel deklaruoja, kad šis įranga atitinka esminius reikalavimus ir kitas 2014/53/EU Direktyvos nuostatas.
Alulírott, Zyxel nyilatkozom, hogy a berendezés megfelel a vonatkozó alapvetõ követelményeknek és az 2014/53/EU
irányelv egyéb elõírásainak.
fid-Dirrettiva 2014/53/EU.
Hierbij verklaart Zyxel dat het toestel uitrusting in overeenstemming is met de essentiële eisen en de andere relevante
bepalingen van richtlijn 2014/53/EU.
ijiet essenzjali u ma provvedimenti oħrajn relevanti li hemm
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Appendix B Legal Information
Polski (Polish)Niniejszym Zyxel oświadcza, że sprzęt jest zgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowieniami
Português
(Portuguese)
Română
(Romanian)
Slovenčina
(Slovak)
Slovenščina
(Slovene)
Suomi (Finnish)Zyxel vakuuttaa täten että laitteet tyyppinen laite on direktiivin 2014/53/EU oleellisten vaatimusten ja sitä koskevien
Svenska
(Swedish)
Norsk
(Norwegian)
Notes:
1. Although Norway, Switzerland and Liechtenstein are not EU member states, the EU Directive 2014/53/EU has also been implemented in those
countries.
2. The regulatory limits for maximum output power are specified in EIRP. The EIRP level (in dBm) of a device can be calculated by adding the
gain of the antenna used (specified in dBi) to the output power available at the connector (specified in dBm).
Dyrektywy 2014/53/EU.
Zyxel declara que este equipamento está conforme com os requisitos essenciais e outras disposições da Directiva 2014/53/
EU.
Prin prezenta, Zyxel declară că acest echipament este în conformitate cu cerinţele esenţiale şi alte prevederi relevante ale
Directivei 2014/53/EU.
Zyxel týmto vyhlasuje, že zariadenia spĺňa základné požiadavky a všetky príslušné ustanovenia Smernice 2014/53/EU.
Zyxel izjavlja, da je ta oprema v skladu z bistvenimi zahtevami in ostalimi relevantnimi določili direktive 2014/53/EU.
direktiivin muiden ehtojen mukainen.
Härmed intygar Zyxel att denna utrustning står I överensstämmelse med de väsentliga egenskapskrav och övriga relevanta
bestämmelser som framgår av direktiv 2014/53/EU.
Erklærer herved Zyxel at dette utstyret er I samsvar med de grunnleggende kravene og andre relevante bestemmelser I
direktiv 2014/53/EU.
List of national codes
COUNTRYISO 3166 2 LETTER CODECOUNTRYISO 3 166 2 LETTER CODE
AustriaATLiechtensteinLI
BelgiumBELithuaniaLT
BulgariaBGLuxembourgLU
CroatiaHRMaltaMT
CyprusCYNetherlandsNL
Czech RepublicCZNorwayNO
DenmarkDKPolandPL
EstoniaEEPortugalPT
FinlandFIRomaniaRO
FranceFRSerbiaRS
GermanyDESlovakiaSK
GreeceGRSloveniaSI
HungaryHUSpainES
IcelandISSwitzerlandCH
IrelandIESwedenSE
ItalyITTurkeyTR
LatviaLVUnited KingdomGB
Safety Warnings
• Do not use this product near water, for example, in a wet basement or near a swimming pool.
• Do not expose your device to dampness, dust or corrosive liquids.
• Do not store things on the device.
• Do not obstruct the device ventilation slots as insufficient airflow may harm your device. For example, do not place the device in an
enclosed space such as a box or on a very soft surface such as a bed or sofa.
• Do not install, use, or service this device during a thunderstorm. There is a remote risk of electric shock from lightning.
• Connect ONLY suitable accessories to the device.
• Do not open the device or unit. Opening or removing covers can expose you to dangerous high voltage points or other risks. ONLY qualified
service personnel should service or disassemble this device. Please contact your vendor for further information.
• Make sure to connect the cables to the correct ports.
• Place connecting cables carefully so that no one will step on them or stumble over them.
• Always disconnect all cables from this device before servicing or disassembling.
• Do not remove the plug and connect it to a power outlet by itself; always attach the plug to the power adaptor first before connecting it to
a power outlet.
• Do not allow anything to rest on the power adaptor or cord and do NOT place the product where anyone can walk on the power adaptor
or cord.
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• Please use the provided or designated connection cables/power cables/ adaptors. Connect it to the right supply voltage (for example,
110V AC in North America or 230V AC in Europe). If the power adaptor or cord is damaged, it might cause electrocution. Remove it from the
device and the power source, repairing the power adapter or cord is prohibited. Contact your local vendor to order a new one.
• Do not use the device outside, and make sure all the connections are indoors. There is a remote risk of electric shock from lightning.
• The following warning statements apply, where the disconnect device is not incorporated in the device or where the plug on the power
supply cord is intended to serve as the disconnect device,
- For permanently connected devices, a readily accessible disconnect device shall be incorporated external to the device;
- For pluggable devices, the socket-outlet shall be installed near the device and shall be easily accessible.
Environment Statement
ErP (Energy-related Products)
Zyxel products put on the EU market in compliance with the requirement of the European Parliament and the Council published Directive 2009/
125/EC establishing a framework for the setting of ecodesign requirements for energy-related products (recast), so called as "ErP Directive
(Energy-related Products directive) as well as ecodesign requirement laid down in applicable implementing measures, power consumption has
satisfied regulation requirements which are:
• Network standby power consumption < 8W, and/or
• Off mode power consumption < 0.5W, and/or
• Standby mode power consumption < 0.5W.
(Wireless settings, please refer to the chapter about wireless settings for more detail.)
European Union - Disposal and Recycling Information
The symbol below means that according to local regulations your product and/or its battery shall be disposed of separately from domestic
waste. If this product is end of life, take it to a recycling station designated by local authorities. At the time of disposal, the separate collection of
your product and/or its battery will help save natural resources and ensure that the environment is sustainable development.
Die folgende Symbol bedeutet, dass Ihr Produkt und/oder seine Batterie gemäß den örtlichen Bestimmungen getrennt vom Hausmüll entsorgt
werden muss. Wenden Sie sich an eine Recyclingstation, wenn dieses Produkt das Ende seiner Lebensdauer erreicht hat. Zum Zeitpunkt der
Entsorgung wird die getrennte Sammlung von Produkt und/oder seiner Batteri e dazu beitragen, natürliche Ressourcen zu sparen und die Umwelt
und die menschliche Gesundheit zu schützen.
Appendix B Legal Information
台灣
El símbolo de abajo indica que según las regulaciones locales, su producto y/o su batería deberán depositarse como basura separada de la
doméstica. Cuando este producto alcance el final de su vida útil, llévelo a un punto limpio. Cuando llegue el momento de desechar el
producto, la recogida por separado éste y/o su batería ayudará a salvar los recursos naturales y a proteger la salud humana y
medioambiental.
Le symbole ci-dessous signifie que selon les réglementations locales votre produit et/ou sa batterie doivent être éliminés séparément des ordures
ménagères. Lorsque ce produit atteint sa fin de vie, amenez-le à un centre de recyclage. Au moment de la mise au rebut, la collecte séparée
de votre produit et/ou de sa batterie aidera à économiser les ressources naturelles et protéger l'environnement et la santé humaine.
Il simbolo sotto significa che secondo i regolamenti locali il vostro prodotto e/o batteria deve essere smaltito separatamente dai rifiuti domestici.
Quando questo prodotto raggiunge la fine della vita di servizio portarlo a una stazione di riciclaggio. Al momento dello smaltimento, la raccolta
separata del vostro prodotto e/o della sua batteria aiuta a risparmiare risorse naturali e a proteggere l'ambiente e la salute umana.
Symbolen innebär att enligt lokal lagstiftning ska produkten och/eller dess batteri kastas separat från hushållsavfallet. När den här produkten når
slutet av sin livslängd ska du ta den till en återvinningsstation. Vid tiden för kasseringen bidrar du till en bättre miljö och mänsklig hälsa genom att
göra dig av med den på ett återvinningsställe.
Various symbols are used in this product to ensure correct usage, to prevent danger to the user and others, and to prevent property damage.
The meaning of these symbols are described below. It is important that you read these descriptions thoroughly and fully understand the
contents.
Explanation of the Symbols
SYMBOLEXPLANATION
Viewing Certifications
Go to http://www.zyxel.com to view this product’s documentation and certifications.
Zyxel Limited Warranty
Zyxel warrants to the original end user (purchaser) that this product is free from any defects in material or workmanship for a specific period (the
Warranty Period) from the date of purchase. The Warranty Period varies by region. Check with your vendor and/or the authorized Zyxel local
distributor for details about the Warranty Period of this product. During the warranty period, and upon proof of purchase, should the product
have indications of failure due to faulty workmanship and/or materials, Zyxel will, at its discretion, repair or replace the defective products or
components without charge for either parts or labor, and to whatever extent it shall deem necessary to restore the product or components to
Alternating current (AC):
AC is an electric current in which the flow of electric charge periodically reverses direction.
Direct current (DC):
DC if the unidirectional flow or movement of electric charge carriers.
Earth; ground:
A wiring terminal intended for connection of a Protective Earthing Conductor.
Class II equipment:
The method of protection against electric shock in the case of class II equipment is either double insulation or
reinforced insulation.
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Page 86
proper operating condition. Any replacement will consist of a new or re-manufactured functionally equivalent product of equal or higher value,
and will be solely at the discretion of Zyxel. This warranty shall not apply if the product has been modified, misused, tampered with, damaged by
an act of God, or subjected to abnormal working conditions.
Note
Repair or replacement, as provided under this warranty, is the exclusive remedy of the purchaser. This warranty is in lieu of all other warranties,
express or implied, including any implied warranty of merchantability or fitness for a particular use or purpose. Zyxel shall in no event be held
liable for indirect or consequential damages of any kind to the purchaser.
To obtain the services of this warranty, contact your vendor. You may also refer to the warranty policy for the region in which you bought the
device at http://www.zyxel.com/web/support_warranty_info.php.
Registration
Register your product online to receive e-mail notices of firmware upgrades and information at www.zyxel.com for global products, or at
www.us.zyxel.com for North American products.
Open Source Licenses
This product contains in part some free software distributed under GPL license terms and/or GPL like licenses. Open source licenses are provided
with the firmware package. You can download the latest firmware at www.zyxel.com. To obtain the source code covered under those Licenses,
please contact support@zyxel.com.tw to get it.
Appendix B Legal Information
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