IMPORTANT!
READ CAREFULLY BEFORE USE.
KEEP THIS GUIDE FOR FUTURE REFERENCE.
Screenshots and graphics in this book may differ slightly from your product due to differences in your
product firmware or your app version. Every effort has been made to ensure that the information in this
manual is accurate.
Note: The version number on the cover page refers to the Zyxel Device’s latest firmware
version to which this User’s Guide applies.
Related Documentation
Note: This guide is for troubleshooting when your Zyxel Device cannot connect to NCC.
•Quick Start Guide
The Quick Start Guide contains information on setting up your Zyxel Device using the Zyxel Nebula
Mobile app.
•More Information
Go to https://community.zyxel.com/en for product discussions.
Go to support.zyxel.com to find other information on the Zyxel Device.
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Table of Contents
Table of Contents
Table of Contents.................................................................................................................................3
Chapter 1
Get to Know Your Zyxel Device .........................................................................................................6
1.2 Features ............................................................................................................................................. 7
2.4.1 Reset the Zyxel Device Back to Factory Default Settings ................................................. 14
2.5 LED Light .......................................................................................................................................... 14
Chapter 3
Web Configurator...............................................................................................................................17
Your Zyxel Device is a Secure Cloud-managed Router that is controlled using the Zyxel NCC (Nebula
Control Center). NCC is a cloud-based network management system that allows you to remotely
manage and monitor your Zyxel Device. You need to create a myZyxel account to log into the NCC for
management first. You can access the NCC through the NCC web portal using a web browser on your
computer or the Nebula Mobile app on your smartphone.
When your Zyxel Device cannot connect to NCC, see Section on page 17 on using the Local GUI Web
Configurator to configure the Zyxel Device’s WAN settings.
CHAPTER 1
Device
1.1.1 Nebula Management
The Zyxel Device is managed and provisioned by the NCC (Nebula Control Center) when:
• It is connected to NCC.
• It has been registered on NCC.
Table 1 Management Methods
MANAGEMENT METHODWHEN TO USE IT
Nebula Mobile AppRegistration, Monitoring and Basic Management
NCC Web PortalRegistration, Monitoring and Management
To set up a Zyxel Device, you need to:
1Connect the Zyxel Device to a broadband modem or router that is connected to the Internet.
2Install the Zyxel Nebula Mobile app and turn on WiFi on your smartphone to pair with your Zyxel Device.
Make sure your smartphone also has Internet access.
3Use the Zyxel Nebula Mobile app to set up the Zyxel Device and manage your Zyxel Device.
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To install the app:
• Scan the QR code on the box
• Click the downlink on the QSG.
1.2 Features
The Zyxel Device is a router that supports (but is not limited to) the following features:
Chapter 1 Get to Know Your Zyxel Device
Table 2 Features
FEATURESCR 50AXE
Maximum Bandwidth5400 (WiFi 6E Tri-Band)
WPS ButtonYES
Pairing MethodWiFi
APP ManagementYES
GUI Management (for troubleshooting only)YES
Number of LAN Ports4
Number of internal antennas
6G2
2.4G + 5G2
Threat Management that protects against
ransomware, blocking ads/intrusion/exploits/dark
web/VPN proxy, and stopping mail fraud, phishing.
Guest VLANYES
FirewallYES
Country RestrictionYES
IPSec VPNYES
Content Filtering and Application ControlYES
YES
A WiFi 6E Tri-Band WiFi System emits one 2.4 GHz, one 5 GHz and one 6 GHz WiFi signals. A WiFi 6 Tri-Band
WiFi System emits one 2.4G WiFi signal and two 5G WiFi signals. Dual-Band WiFi Systems emit one 2.4G
signal and one 5G signal.
“Maximum Bandwidth” refers to the sum of the bandwidths of all WiFi signals (2.4G, 5G, and 6G) emitted
by the Zyxel Device.
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7
See the Quick Start Guide for how to do the hardware installation, mounting, and Internet setup.
1.2.1 Tri-Band WiFi
The Zyxel Device is equipped with three WiFi radios. The Zyxel Device uses the WiFi radios to transmit WiFi
signals. This means you can configure three different WiFi networks to operate simultaneously.
The tri-band Zyxel Devices support both 2.4 GHz and 5 GHz, and an additional 5 GHz or 6 GHz WiFi radio
at the same time.
IEEE 802.11a/b/g/n/ac/ax compliant clients can wirelessly connect to the Zyxel Device to access
network resources. You could use the 2.4 GHz band for regular Internet surfing and downloading while
using the 5 GHz or 6 GHz band for time sensitive traffic like high-definition video, music, and gaming.
Figure 1 Tri-Band Application
Chapter 1 Get to Know Your Zyxel Device
1.2.2 WiFi 6 / WiFi 6E Introduction
The Zyxel Device supports WiFi 6 and WiFi 6E standards and brings the following features for WiFi 6/WiFi 6E
compatible client devices.
WiFi 6 (IEEE 802.11ax)
WiFi 6 is a WiFi standard that supports both 2.4 GHz and 5 GHz frequency bands and brings the following
major improvements:
Higher Data Transmission Speed
WiFi 6 provides faster transmission data rate than the previous WiFi standards with the following features:
SCR 50AXE Local GUI User’s Guide
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Chapter 1 Get to Know Your Zyxel Device
• 1024-QAM (Quadrature Amplitude Modulation) – enhances the data capacity of each transmission
unit.
• 160 MHz Channel Bandwidth – extends the supported channel bandwidth to 160 MHz, providing
higher data throughput.
Enhanced Air Time Utilization
WiFi 6 increases transmission performance in high-density environments that have multiple client devices
with the following features:
• OFDMA (Orthogonal Frequency-Division Multiple Access) – divides channels into sub-channels that
enables multiple transmissions in a single channel.
• BSS Coloring – tags traffic by BSS (Basic Service Set) and identifies traffic from overlapping BSSs. The AP
can ignore traffic of unrelated BSSs and transmit data when a channel is occupied.
• MU-MIMO (Multiple User-Multiple Input Multiple Output) – enables multiple users to connect to the AP
and download/upload traffic simultaneously.
Extended Signal Range
Beamforming – forms the radiating signals into one direction. This enhances the signal strength and
extends the signal transmission range.
Extended Battery Life
TWT (Target Wake Time) – The AP negotiates with client devices so client devices only wakes up and
communicates with the AP in specific periods. This conserves client devices battery life.
WiFi 6E (IEEE 802.11ax – Extended Standard)
WiFi 6E is an extended standard of WiFi 6 (IEEE 802.11ax). WiFi 6E inherits all the WiFi 6 features and brings
with an additional 6 GHz band. The 6 GHz band allows you to avoid possible congested traffic in the
lower 2.4 GHz and 5 GHz bands. WiFi clients must support WiFi 6E to connect to an AP using the 6 GHz
band.
Note: Check your client device’s product specification to see if your client device supports
the 6 GHz band (WiFi 6E). If not, you should still use the 2.4/5 GHz bands for connection.
Note: Not all countries support the 6 GHz band (WiFi 6E).
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2.1 Hardware Connections
1Use the included power cable to connect the Zyxel Device’s power port to a power outlet.
2Connect the Internet port of the Zyxel Device to a broadband modem or router that is connected to
the Internet.
Figure 2 SCR 50AXE Ports Panel
CHAPTER 2
Hardware
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10
2.2 Mounting Options
This section describes how the Zyxel Device can be mounted.
Table 3 Zyxel Device Mounting Options
WALL MOUNTINGDESK PLACEMENT
YESYES
2.2.1 Wall Mounting
Use the wall mounting method to install your Zyxel Device. See Table 3 on page 11 for more information.
Mark a hole on the wall at least 2 meter-high from the ground level. Drill the hole and insert the included
anchor and wall mount screw into the wall. Align the mounting hole on the Zyxel Device to the wall
mount screw on the wall. Adjust the angle of the Zyxel Device to make sure it is secure in place.
Figure 3 Mounting Holes
Chapter 2 Hardware
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11
Figure 4 Screw Specifications
Chapter 2 Hardware
2.2.2 Desk Placement
You may place your Zyxel Device on a desk, table, shelf, and so on. See Table 3 on page 11 for more
information.
Attach the bottom of the Zyxel Device to the magnetic stand. Then, place the Zyxel Device on a desk,
table, shelf, and so on.
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Figure 5 Desk Placement
Chapter 2 Hardware
2.3 WPS Button
Use the WPS button to quickly set up a secure WiFi connection between the Zyxel Device and a WPScompatible client device or WiFi extender by adding one device at a time.
To activate WPS:
1Press the WPS button until the LED blinks green and release it. See Section 2.5 on page 14 for the
Zyxel Device LED table.
2Press the WPS button on another WPS-enabled client device within range of the Zyxel Device within 120
seconds. The LED blinks green while the Zyxel Device sets up a WPS connection with the other WiFi client
device.
3Once the connection is successfully made, the LED turns off.
Note: When the Zyxel Device fails to set up a WPS connection, the WPS LED blinks green
for 120 seconds and then turns off.
2.4 Reset Button
If you need to return the Zyxel Device to its default settings, use the RESET button on the rear panel.
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Figure 6 Reset Button
Chapter 2 Hardware
2.4.1 Reset the Zyxel Device Back to Factory Default Settings
For a factory reset, press the RESET button for at least 3 seconds or until the system ( ) LED starts to
blink green.
2.5 LED Light
Look at the LED behavior to determine the status of the Zyxel Devices. See Table 4 on page 15 for more
information.
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Figure 7 SCR 50AXE LEDs
Chapter 2 Hardware
The following are the LED descriptions for your Zyxel Device.
Table 4 SCR 50AXE LED Descriptions
ICONCOLORSTATUSDESCRIPTION
GreenOnThe Zyxel Device is receiving power.
RedOnHardware failure.
OffThe Zyxel Device is not receiving power.
GreenOnThe Zyxel Device is ready for use.
BlinkingThe Zyxel Device is booting up, or the Zyxel Device is upgrading
GreenOnThe Zyxel Device is registered and connected to NCC (Nebula
BlinkingThe Zyxel Device can connect to NCC but is not registered in NCC.
YellowOnThe registered Zyxel Device cannot connect to NCC.
BlinkingThe unregistered Zyxel Device cannot connect to NCC.
OffThe Zyxel Device in failed to connect to the Internet.
firmware.
Control Center).
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15
Chapter 2 Hardware
Table 4 SCR 50AXE LED Descriptions (continued)
ICONCOLORSTATUSDESCRIPTION
GreenOnThe Zyxel Device’s WiFi is on and with connected WiFi clients.
BlueOnThe Zyxel Device’s WiFi is on but without WiFi clients.
OffThe Zyxel Device’s WiFi is off.
GreenBlinkingThe Zyxel Device is setting up a WPS connection with another device.
OffThe Zyxel Device:
• has connected successfully through WPS, or
• failed to set up a WPS connection, or a 120 second timeout has
occurred.
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3.1 Overview
This chapter describes how to access the Zyxel Device Local GUI Web Configurator and provides an
overview of its screens.
The Local GUI Web Configurator is an HTML-based management interface that allows you to manage
and set up basic settings for your Zyxel Device.
Use a browser that supports HTML5, such Microsoft Edge, Mozilla Firefox, or Google Chrome. The
recommended screen resolution is 1024 by 768 pixels.
In order to use the Local GUI Web Configurator you need to allow web browser pop-up windows from
your device.
Note: Use the Local GUI Web Configurator for troubleshooting when your Zyxel Device cannot
connect to Nebula.
CHAPTER 3
Web Configurator
3.2 Accessing the Local GUI Web Configurator
1Make sure your Zyxel Device hardware is properly connected (refer to the Quick Start Guide).
2Make sure your computer has an IP address in the same subnet as the Zyxel Device.
3Launch your web browser.
4Enter "https://192.168.168.1" in the browser’s address bar. The following screen appears. Select the
language you prefer (upper right). Click Login to log in to the Local GUI Web Configurator.
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Chapter 3 Web Configurator
Figure 8 Login
5On the displayed login screen, enter the default user name admin and password.
• If you are in Cloud management mode, use the Local credentials Password to log in to the cloud
mode – local GUI. The Local credentials Password can be found in Site-wide > General settings >
Device configuration: Local credentials: Password in the NCC portal.
• If you are in standalone management mode, use the default password on the Zyxel Device label.
6Then click Login.
7The Zyxel Device Overview screen displays allowing you to monitor your Zyxel Device. It shows if the Zyxel
Device is online and connected to NCC, and basic system information.
Figure 9 Overview
3.3 Web Configurator Layout
As illustrated below, the main screen is divided into these parts:
• A – Settings Icon (Side Bar)
• B – Main Window
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Figure 10 Screen Layout
3.3.1 Settings Icon
Click this icon ( ) to see the side bar and navigation panel.
3.3.1.1 Side Bar
The side bar provides some icons on the right hand side.
Figure 11 Side Bar
Chapter 3 Web Configurator
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Chapter 3 Web Configurator
The icons provide the following functions.
Table 5 Web Configurator Icons in the Side Bar
ICONDESCRIPTION
Click this icon to open the Diagnostic screen. Use this screen to identify problems with the
Zyxel Device. You can use Ping, TraceRoute, or Nslookup to help you identify problems.
Click this icon to select a color that you prefer and apply it to the Web Configurator.
Click this icon to reboot the Zyxel Device without turning the power off.
Click this icon to select the language you prefer.
Click this icon to log out of the Web Configurator.
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4.1 Connectivity
After you log into the Web Configurator, the Connectivity screen appears. It shows the network and
NCC connection status of the Zyxel Device. Use the Connectivity screen to configure settings for the
WAN interface.
Figure 12 Connectivity
Chapter 4 WAN Interface
CHAPTER 4
WAN Interface
Click the Arrow icon ( ) to edit the WAN interface the Zyxel Device.
4.1.1 WAN Setting
The Edit WAN Interface screen allows you to configure basic settings for your WAN port.
Note: Use this screen to fix your Zyxel Device’s connection problem with NCC.
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Chapter 4 WAN Interface
Figure 13 Edit WAN Interface (DHCP)
The following table describes the labels shown on the Edit WAN Interface screen.
Table 6 Edit WAN Interface
LABELDESCRIPTION
VLAN
VLANSelect the check box to assign a VLAN ID to the WAN interface.
VLAN IDEnter a number as the WAN interface VLAN ID (1 to 4094).
A WAN interface VLAN ID is a tag that adds to incoming untagged frames received
on a port so that the frames are forwarded to the VLAN group that the tag defines.
WAN TypeSelect DHCP if the WAN interface gets its IP address from a DHCP server.
Select Static IP if you want to assign a static IP address to the WAN interface.
Select PPPoE if your WAN interface is getting Internet connection from a PPPoE server.
Select PPPoE with Static IP if you want to assign a static IP address to the WAN
interface and your WAN interface is getting Internet connection from a PPPoE server.
IP Address (This field appears when you select DHCP as the WAN Type.)
IP AddressThis field shows the IP address assigned by a DHCP server to the WAN interface.
PPP Information (These fields appear when you select PPPoE or PPPoE with Static IP as the WAN Type.)
User NameEnter the user name given to you by your ISP. You can use alphanumeric and -_@$./
characters. It can be up to 31 characters long.
PasswordEnter the password associated with the user name above. Use up to 64 ASCII
characters except the [] and ?. This field can be blank.
PPP Connection TriggerSelect when to have the Zyxel Device establish the PPP connection.
Auto Connect – select this to not let the connection time out.
On Demand – select this to automatically bring up the connection when the Zyxel
Device receives packets destined for the Internet.
Enter the Idle Timeout (up to 300 minutes) that elapses before the Zyxel Device
automatically disconnects from the PPPoE server.
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Chapter 4 WAN Interface
Table 6 Edit WAN Interface (continued)
LABELDESCRIPTION
PPPoE PassthroughIn addition to the Zyxel Device’s built-in PPPoE client, you can enable PPPoE pass
through to allow up to ten hosts on the LAN to use PPPoE client software on their
computers to connect to the ISP through the Zyxel Device. Each host can have a
separate account and a public WAN IP address.
PPPoE pass through is an alternative to NAT for applications where NAT is not
appropriate.
Disable PPPoE pass through if you do not need to allow hosts on the LAN to use PPPoE
client software on their computers to connect to the ISP.
IP Address (These fields appear when you select Static IP or PPPoE with Static IP as the WAN Type.)
IP AddressEnter the static public IP address for your Zyxel Device.
DNS Server
Primary/Secondary DNS
Server
(These fields appear when you select Static IP as the WAN Type.)
Subnet MaskEnter the subnet mask for this WAN connection’s IP address.
Gateway IP AddressEnter the IP address of the router through which this WAN connection will send traffic.
CancelClick Cancel to exit this screen without saving.
ApplyClick Apply to save your changes back to the Zyxel Device.
The Domain Name System (DNS) maps a domain name to an IP address and vice
versa. Enter a DNS server’s IP address. The DNS server is extremely important because
without it, you must know the IP address of a computer before you can access it. The
Zyxel Device uses these (in the order you specify here) to resolve domain names for
VPN, DDNS and the time server. Leave the field as 0.0.0.0 if you do not want to
configure DNS servers.
4.2 System Information
Use this screen to view the basic system information of the Zyxel Device.
Figure 14 System Info
Click the Arrow icon ( ) to view more information on the status of your firewall and interfaces (WAN,
LAN, and WLAN).
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Figure 15 System Info: Detailed Information
The following table describes the labels shown on the System Info screen.
Table 7 System Info: Detailed Information
LABELDESCRIPTION
Host NameThis is the Zyxel Device system name. It is used for identification.
Model NameThis is the model number of your Zyxel Device.
Serial NumberThis is the serial number of the Zyxel Device.
Firmware VersionThis is the current version of the firmware inside the Zyxel Device.
System UptimeThis displays how long the Zyxel Device has been running since it last started up. The
Zyxel Device starts up when you plug it in, when you restart it, or when you reset it.
Interface UptimeThis displays how long the WAN interface is up since it last started up.
WAN Information
NameThis is the Ethernet WAN interface name.
EncapsulationThis is the current encapsulation method.
IP AddressThis is the current IP address of the Zyxel Device in the WAN.
IP Subnet MaskThis is the current subnet mask in the WAN.
Primary DNS ServerThis is the first DNS server address assigned by the ISP.
Secondary DNS ServerThis is the second DNS server address assigned by the ISP.
LAN Information
IP AddressThis is the current IP address of the Zyxel Device in the LAN.
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Chapter 4 WAN Interface
Table 7 System Info: Detailed Information (continued)
LABELDESCRIPTION
Subnet MaskThis is the current subnet mask in the LAN.
DHCPThis displays what DHCP services the Zyxel Device is providing to the LAN. The possible
values are:
Server – The Zyxel Device is a DHCP server in the LAN. It assigns IP addresses to other
computers in the LAN.
Relay – The Zyxel Device acts as a surrogate DHCP server and relays DHCP requests
and responses between the remote server and the clients.
Disable – The Zyxel Device is not providing any DHCP services to the LAN.
MAC AddressThis is the WAN Ethernet adapter MAC (Media Access Control) address of your Zyxel
Device.
WLAN Information
MAC AddressThis is the WiFi adapter MAC (Media Access Control) address of the WiFi interface.
StatusThis displays whether WiFi is activated.
SSIDThis is the descriptive name used to identify the Zyxel Device in a WiFi network.
ChannelThis is the channel number currently used by the WiFi interface.
SecurityThis displays the type of security mode the WiFi interface is using in the WiFi network.
802.11 ModeThis displays the type of 802.11 mode the WiFi interface is using in the WiFi network.
WPSThis displays whether WPS is activated on the WiFi interface.
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5.1 Diagnostic Overview
The Diagnostic screen displays information to help you identify network problems when they occur.
5.2 Diagnostic
Use this screen to ping, traceroute, or nslookup for troubleshooting. Ping and traceroute are used to test
whether a particular host is reachable. After entering an IP address and clicking one of the buttons to
start a test, the results will be shown in the Ping/Traceroute Test area. Use nslookup to find the IP address
for a host name and vice versa.
Click Diagnostic in the side bar to open the following screen.
CHAPTER 5
Diagnostic
Figure 16 Diagnostic
The following table describes the labels shown in this screen.
Table 8 Diagnostic
LABELDESCRIPTION
Diagnostic TestThe result of tests is shown here in the information area.
TCP/IP
SCR 50AXE Local GUI User’s Guide
26
Chapter 5 Diagnostic
Table 8 Diagnostic (continued)
LABELDESCRIPTION
AddressEnter the IP address or FQDN (Fully-Qualified Domain Name) that you want to
perform ping, traceroute, or nslookup in order to test a connection.
PingClick this button to perform a ping test on the IPv4 address or host name in order to
test a connection. The ping statistics will show in the information area.
Trace RouteClick this button to perform the IPv4 trace route function. This determines the path
NslookupClick this button to perform a DNS lookup on the FQDN IP address.
a packet takes to the specified host.
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PART II
Troubleshooting and
Appendices
28
6.1 Overview
This chapter offers some suggestions to solve problems you might encounter. The potential problems are
divided into the following categories.
• NCC Access
• Power, Hardware Connections, and LEDs
• Zyxel Device Access and Login
• Internet Access
• Resetting the Zyxel Device to Its Factory Defaults
• WiFi Connections
CHAPTER 6
Troubleshooting
6.2 NCC Access
I cannot access the NCC portal.
• Check that you are using the correct URL:
• Zyxel Device: https://nebula.zyxel.com/
• Make sure your computer’s Ethernet card is installed and functioning properly.
• Check that you have Internet access. In your computer, click Start, (All) Programs, Accessories and
then Command Prompt. In the Command Prompt window, enter ‘ping’ followed by a website such as
‘zyxel.com’. If you get a reply, try to ping ‘nebula.zyxel.com’.
• Make sure you are using the correct web browser that supports HTML5. View the browser in full screen
mode to display the NCC portal properly. Browsers supported are:
•Google Chrome
• Microsoft Edge
• Mozilla Firefox
•Safari
I cannot log into the NCC portal.
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Chapter 6 Troubleshooting
Open your web browser and go to https://nebula.zyxel.com. Sign in with the correct email and
password. Click Sign Up if you do not have a myZyxel account and create an account.
I cannot access the Zyxel Device that I have registered in NCC.
• Check if the TCP/UDP port is blocked by your network’s firewall rule or ISP. Click Help > Support tools >
Firewall information in NCC to view information required for firewall rules to allow management traffic
between NCC and Zyxel Devices on your sites.
• Check the Zyxel Device’s hardware connections, and make sure the LEDs are behaving as expected.
See the Quick Start Guide.
• Make sure the Zyxel Device is connected to the Internet.
• Check if the WAN IP address is configured on the Zyxel Device.
• Check if the Zyxel Device can access the NCC server’s domain through SSH and enter ‘nslookup
d.nebula.zyxel.com’. If the Zyxel Device shows ‘unknown host’, check your DNS server setting or use
‘8.8.8.8’ as the DNS server on the Zyxel Device.
• The Zyxel Device will apply the site-wide password after getting online on NCC. Check the login
credential by going to Site-wide > General settings > Device configuration: Local credentials in NCC.
I cannot see my Zyxel Device in the NCC Dashboard or the corresponding Zyxel Device monitor
page.
• Make sure that your Zyxel Device can connect to NCC by checking your network’s firewall/security
settings. The following ports must be allowed:
• TCP: 22, 443, 4335 and 6667
• UDP: 123
Note: Go to Help > Support tools > Firewall information in NCC to find the latest port
information.
• Make sure that you have registered your Zyxel Device with NCC.
• Make sure that you have created an organization and site and add the Zyxel Device to the site.
6.3 Power, Hardware Connections, and LEDs
The Zyxel Device does not turn on. None of the LEDs turn on.
• Make sure you are using the power adapter or cord included with the Zyxel Device.
• Make sure the power adapter or cord is connected to the Zyxel Device and plugged in to an
appropriate power source. Make sure the power source is turned on.
• Disconnect and re-connect the power adapter or cord to the Zyxel Device.
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Chapter 6 Troubleshooting
• If the problem continues, contact the vendor.
One of the LEDs does not behave as expected.
• Make sure you understand the normal behavior of the LED.
• Check the hardware connections. See the Quick Start Guide.
• Inspect your cables for damage. Contact the vendor to replace any damaged cables.
• Disconnect and re-connect the power adapter or cord to the Zyxel Device.
• If the problem continues, contact the vendor.
6.4 Zyxel Device Access and Login
I do not know the IP address of my Zyxel Device.
• The default IP address of the Zyxel Device is http://192.168.168.1.
• If you changed the IP address and have forgotten it, you might get the IP address of the Zyxel Device
by looking up the IP address of the default gateway for your computer. To do this in most Windows
computers, click Start > Run, enter cmd, and then enter ipconfig. The IP address of the Default Gateway might be the IP address of the Zyxel Device (it depends on the network), so enter this IP
address in your Internet browser.
• If your Zyxel Device is a DHCP client, you can find your IP address from the DHCP server. This
information is only available from the DHCP server which allocates IP addresses on your network. Find
this information directly from the DHCP server or contact your system administrator for more
information.
• Reset your Zyxel Device to change all settings back to their default. This means your current settings
are lost. See Section 6.6 on page 33 in the Troubleshooting for information on resetting your Zyxel
Device.
I cannot see or access the Login screen of the Local GUI Web Configurator.
• Make sure you are using the correct IP address.
• The default IP address of the Zyxel Device is http://192.168.168.1.
• If you changed the IP address and have forgotten it, see the troubleshooting suggestions for I do not
know the IP address of my Zyxel Device.
• Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick
Start Guide.
• Make sure your computer is in the same subnet as the Zyxel Device. (If you know that there are routers
between your computer and the Zyxel Device, skip this step.)
• Reset the device to its factory defaults, and try to access the Zyxel Device with the default IP address.
See Section 2.4 on page 13.
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Chapter 6 Troubleshooting
• If the problem continues, contact the network administrator or vendor, or try one of the advanced
suggestions.
Advanced Suggestions
• Try to access the Zyxel Device using another service, such as Telnet. If you can access the Zyxel
Device, check the remote management settings and firewall rules to find out why the Zyxel Device
does not respond to HTTP.
• If your computer is connected to the WAN port or is connected wirelessly, use a computer that is
connected to a LAN/ETHERNET port.
I can see the Login screen, but I cannot log in to the Zyxel Device.
• This can happen when you fail to log out properly from your last session. Try logging in again after 5
minutes.
• Disconnect and re-connect the power adapter or cord to the Zyxel Device.
• If this does not work, you have to reset the device to its factory defaults. See Section 6.6 on page 33.
6.5 Internet Access
I cannot access the Internet.
• Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick
Start Guide.
• Make sure the WAN port is connected to a broadband modem or router with Internet access. Your
computer and the Zyxel Device should be in the same subnet.
• Make sure you entered your ISP account information correctly in the WAN screen. These fields are
case-sensitive, so make sure [Caps Lock] is not on.
• If you are trying to access the Internet wirelessly, make sure the WiFi settings in the WiFi client are the
same as the settings in the AP.
• Disconnect all the cables from your Zyxel Device, and follow the directions in the Quick Start Guide
again.
• If the problem continues, contact your ISP.
I cannot access the Internet anymore. I had access to the Internet (with the Zyxel Device), but my
Internet connection is not available anymore.
• Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick
Start Guide.
• Reboot the Zyxel Device by disconnecting and re-connecting the power adapter or cord.
• If the problem continues, contact your ISP.
SCR 50AXE Local GUI User’s Guide
32
Chapter 6 Troubleshooting
The Internet connection is slow or intermittent.
• There might be a lot of traffic on the network. Look at the LEDs. If the Zyxel Device is sending or
receiving a lot of information, try closing some programs that use the Internet, especially peer-to-peer
applications.
• Check the signal strength. If the signal strength is low, try moving the Zyxel Device closer to the AP if
possible, and look around to see if there are any devices that might be interfering with the WiFi
network (for example, microwaves, other WiFi networks, and so on).
• Reboot the Zyxel Device by disconnecting and re-connecting the power adapter or cord.
• If the problem continues, contact the network administrator or vendor.
6.6 Resetting the Zyxel Device to Its Factory Defaults
If you reset the Zyxel Device, you lose all of the changes you have made. The Zyxel Device reloads its
default settings (for example, default login IP address, WiFi SSID and password). You have to make all of
your changes again.
You will lose all of your changes when you push the RESET button.
To reset the Zyxel Device:
• Make sure the power LED is on.
• Press the RESET button for longer than 3 seconds to set the Zyxel Device back to its factory-default
configurations.
If the Zyxel Device restarts automatically, wait for the Zyxel Device to finish restarting, and log in to the
Local GUI Web Configurator.
If the Zyxel Device does not restart automatically, disconnect and reconnect the Zyxel Device’s
power. Then, follow the directions above again.
6.7 WiFi Connections
I cannot access the Zyxel Device or ping any computer from the WiFi network.
• Make sure WiFi is enabled on the Zyxel Device.
• Make sure the WiFi adapter on your computer is working properly.
• Make sure the WiFi adapter on your computer is IEEE 802.11 compatible and supports the same WiFi
standard as the Zyxel Device.
SCR 50AXE Local GUI User’s Guide
33
Chapter 6 Troubleshooting
• Make sure your computer (with a WiFi adapter installed) is within the transmission range of the Zyxel
Device.
• Check that both the Zyxel Device and the WiFi adapter on your computer are using the same WiFi
and WiFi security settings.
• Make sure traffic between WiFi and the LAN is not blocked by the firewall on the Zyxel Device.
• Make sure you allow the Zyxel Device to be remotely accessed through the WLAN interface. Check
your remote management settings.
The WiFi connection is slow or intermittent.
The following factors may cause interference:
• Obstacles: walls, ceilings, furniture, and so on.
• Building Materials: metal doors, aluminum studs.
• Electrical devices: microwaves, monitors, electric motors, cordless phones, and other WiFi devices.
To optimize the speed and quality of your WiFi connection, you can:
• Move your WiFi client closer to the Zyxel Device if the signal strength is low.
• Reduce WiFi interference that may be caused by other WiFi networks or surrounding wireless
electronics such as cordless phones.
• Place the Zyxel Device where there are minimum obstacles (such as walls and ceilings) between the
Zyxel Device and the WiFi client. Avoid placing the Zyxel Device inside any type of box that might
block WiFi signals.
• Reduce the number of WiFi clients connecting to the same Zyxel Device simultaneously, or add
additional Zyxel Devices if necessary.
• Try closing some programs that use the Internet, especially peer-to-peer applications. If the WiFi client
is sending or receiving a lot of information, it may have too many programs open that use the
Internet.
• Position the antennas for best reception. If the Zyxel Device is placed on a table or floor, point the
antennas upwards. If the Zyxel Device is placed at a high position, point the antennas downwards. Try
pointing the antennas in different directions and check which provides the strongest signal to the WiFi
clients.
SCR 50AXE Local GUI User’s Guide
34
APPENDIX A
Customer Support
In the event of problems that cannot be solved by using this manual, you should contact your vendor. If
you cannot contact your vendor, then contact a Zyxel office for the region in which you bought the
device.
For Zyxel Communication offices, see https://service-provider.zyxel.com/global/en/contact-us for the
latest information.
For Zyxel Network offices, see https://www.zyxel.com/index.shtml for the latest information.
Please have the following information ready when you contact an office.
Required Information
• Product model and serial number.
• Warranty Information.
• Date that you received your device.
• Brief description of the problem and the steps you took to solve it.
Corporate Headquarters (Worldwide)
Taiwan
• Zyxel Communications (Taiwan) Co., Ltd.
• https://www.zyxel.com
Asia
China
• Zyxel Communications Corporation–China Office
• https://www.zyxel.com/cn/sc
India
• Zyxel Communications Corporation–India Office
• https://www.zyxel.com/in/en-in
Kazakhstan
•Zyxel Kazakhstan
• https://www.zyxel.com/ru/ru
SCR 50AXE Local GUI User’s Guide
35
Appendix A Customer Support
Korea
• Zyxel Korea Co., Ltd.
• http://www.zyxel.kr/
Malaysia
• Zyxel Communications Corp.
• https://www.zyxel.com/global/en
Philippines
• Zyxel Communications Corp.
• https://www.zyxel.com/global/en
Singapore
• Zyxel Communications Corp.
• https://www.zyxel.com/global/en
Taiwan
• Zyxel Communications (Taiwan) Co., Ltd.
• https://www.zyxel.com/tw/zh
Europe
Thailand
• Zyxel Thailand Co., Ltd.
• https://www.zyxel.com/th/th
Vietnam
• Zyxel Communications Corporation–Vietnam Office
• https://www.zyxel.com/vn/vi
Belarus
• Zyxel Communications Corp.
• https://www.zyxel.com/ru/ru
Belgium (Netherlands)
• Zyxel Benelux
• https://www.zyxel.com/nl/nl
• https://www.zyxel.com/fr/fr
Bulgaria
• Zyxel Bulgaria
SCR 50AXE Local GUI User’s Guide
36
Appendix A Customer Support
• https://www.zyxel.com/bg/bg
Czech Republic
• Zyxel Communications Czech s.r.o.
• https://www.zyxel.com/cz/cs
Denmark
• Zyxel Communications A/S
• https://www.zyxel.com/dk/da
Finland
• Zyxel Communications
• https://www.zyxel.com/fi/fi
France
•Zyxel France
• https://www.zyxel.com/fr/fr
Germany
•Zyxel Deutschland GmbH.
• https://www.zyxel.com/de/de
Hungary
• Zyxel Hungary & SEE
• https://www.zyxel.com/hu/hu
Italy
• Zyxel Communications Italy S.r.l.
• https://www.zyxel.com/it/it
Norway
• Zyxel Communications A/S
• https://www.zyxel.com/no/no
Poland
• Zyxel Communications Poland
• https://www.zyxel.com/pl/pl
Romania
• Zyxel Romania
• https://www.zyxel.com/ro/ro
SCR 50AXE Local GUI User’s Guide
37
Appendix A Customer Support
Russian Federation
• Zyxel Communications Corp.
• https://www.zyxel.com/ru/ru
Slovakia
•Zyxel Slovakia
• https://www.zyxel.com/sk/sk
Spain
• Zyxel Iberia
• https://www.zyxel.com/es/es
Sweden
• Zyxel Communications A/S
• https://www.zyxel.com/se/sv
Switzerland
•Studerus AG
• https://www.zyxel.com/ch/de-ch
• https://www.zyxel.com/fr/fr
Turkey
• Zyxel Turkey A.S.
• https://www.zyxel.com/tr/tr
UK
• Zyxel Communications UK Ltd.
• https://www.zyxel.com/uk/en-gb
Ukraine
•Zyxel Ukraine
• https://www.zyxel.com/ua/uk-ua
South America
Argentina
• Zyxel Communications Corp.
• https://www.zyxel.com/co/es-co
Brazil
• Zyxel Communications Brasil Ltda.
SCR 50AXE Local GUI User’s Guide
38
• https://www.zyxel.com/br/pt
Colombia
• Zyxel Communications Corp.
• https://www.zyxel.com/co/es-co
Ecuador
• Zyxel Communications Corp.
• https://www.zyxel.com/co/es-co
South America
• Zyxel Communications Corp.
• https://www.zyxel.com/co/es-co
Middle East
Israel
• Zyxel Communications Corp.
• https://il.zyxel.com
Appendix A Customer Support
North America
USA
• Zyxel Communications, Inc. – North America Headquarters
language, or transmitted in any form or by any means, electronic, mechanical, magnetic, optical, chemical, photocopying, manual, or
otherwise, without the prior written permission of Zyxel and/or affiliates.
Published by Zyxel and/or its affiliates. All rights reserved.
Disclaimer
Zyxel does not assume any liability arising out of the application or use of any products, or software described herein. Neither does it convey any
license under its patent rights nor the patent rights of others. Zyxel further reserves the right to make changes in any products described herein
without notice. This publication is subject to change without notice.
Regulatory Notice and Statement
UNITED STATES of AMERICA
APPENDIX B
Legal Information
The following information applies if you use the product within USA area.
US Importer: Zyxel Communications, Inc, 1130 North Miller Street Anaheim, CA92806-2001, https://www.zyxel.com/us/en/
FCC EMC Statement
• The device complies with Part 15 of FCC rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired operation.
• Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the
device.
• This product has been tested and complies with the specifications for a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful interference in a residential installation. This device generates, uses, and
can radiate radio frequency energy and, if not installed and used according to the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation.
• If this device does cause harmful interference to radio or television reception, which is found by turning the device off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the devices
• Connect the equipment to an outlet other than the receiver’s
• Consult a dealer or an experienced radio/TV technician for assistance
The following information applies if you use the product with RF function within USA area.
FCC Radiation Exposure Statement
• This device complies with FCC RF radiation exposure limits set forth for an uncontrolled environment.
• This transmitter must be at least 20 cm from the user and must not be co-located or operating in conjunction with any other antenna or
transmitter.
• Operation of this device is restricted to indoor use only, except for relevant user's manual mention that this device can be installed into the
external environment.
Caution:
• FCC regulations restrict the operation of this device to indoor use only.
• The operation of this device is prohibited on oil platforms, cars, trains, boats, and aircraft, except that operation of this device is permitted in
large aircraft while flying above 10,000 feet.
• Operation of transmitters in the 5.925 – 7.125 GHz band is prohibited for control of or communications with unmanned aircraft systems.
SCR 50AXE Local GUI User’s Guide
40
Appendix B Legal Information
EUROPEAN UNION and UNITED KINGDOM
The following information applies if you use the product within the European Union and United Kingdom.
Declaration of Conformity with Regard to EU Directive 2014/53/EU (Radio Equipment Directive, RED) and
UK Regulation
• Compliance information for wireless products relevant to the EU, United Kingdom and other Countries following the EU Directive 2014/53/EU
(RED) and UK regulation. And this product may be used in all EU countries (and other countries following the EU Directive 2014/53/EU) and
United Kingdom without any limitation except for the countries mentioned below table:
• In the majority of the EU, United Kingdom, and other European countries, the 5 GHz bands have been made available for the use of wireless
local area networks (LANs). Later in this document you will find an overview of countries in which additional restrictions or requirements or
both are applicable. The requirements for any country may evolve. Zyxel recommends that you check with the local authorities for the latest
status of their national regulations for the 5 GHz wireless LANs.
• If this device for operation in the band 5,150 – 5,350 MHz, it is for indoor use only.
• This equipment should be installed and operated with minimum distance 20 cm between the radiator and your body.
• The maximum RF power operating for each band as follow:
• The band 2,400 – 2,483.5 MHz is 85.31 mW
• The band 5,150 – 5,350 MHz is 161.81 mW
• The band 5,470 – 5,725 MHz is 334.20 mW
• The band 5,925 MHz to 6,425 MHz is 168.27 mW
Български
(Bulgarian)
Español
(Spanish)
Čeština
(Czech)
Dansk (Danish)Undertegnede Zyxel erklærer herved, at følgende udstyr udstyr overholder de væsentlige krav og øvrige relevante krav i
Deutsch
(German)
Eesti keel
(Estonian)
Ελληνικά
(Greek)
EnglishHereby, Zyxel declares that this device is in compliance with the essential requirements and other relevant provisions of
Français
(French)
Hrvatski
(Croatian)
Íslenska
(Icelandic)
Italiano (Italian) Con la presente Zyxel dichiara che questo attrezzatura è conforme ai requisiti essenziali ed alle altre disposizioni pertinenti
С настоящото Zyxel декларира, че това оборудване е в съответствие със съществените изисквания и другите
приложими разпоредбите на Директива 2014/53/ЕC.
National Restrictions
• The Belgian Institute for Postal Services and Telecommunications (BIPT) must be notified of any outdoor wireless link
having a range exceeding 300 meters. Please check http://www.bipt.be for more details.
• Draadloze verbindingen voor buitengebruik en met een reikwijdte van meer dan 300 meter dienen aangemeld te
worden bij het Belgisch Instituut voor postdiensten en telecommunicatie (BIPT). Zie http://www.bipt.be voor meer
gegevens.
• Les liaisons sans fil pour une utilisation en extérieur d’une distance supérieure à 300 mètres doivent être notifiées à
l’Institut Belge des services Postaux et des Télécommunications (IBPT). Visitez http://www.ibpt.be pour de plus amples
détails.
Por medio de la presente Zyxel declara que el equipo cumple con los requisitos esenciales y cualesquiera otras
disposiciones aplicables o exigibles de la Directiva 2014/53/UE.
Zyxel tímto prohlašuje, že tento zařízení je ve shodě se základními požadavky a dalšími příslušnými ustanoveními směrnice
2014/53/EU.
direktiv 2014/53/EU.
Hiermit erklärt Zyxel, dass sich das Gerät Ausstattung in Übereinstimmung mit den grundlegenden Anforderungen und den
übrigen einschlägigen Bestimmungen der Richtlinie 2014/53/EU befindet.
Käesolevaga kinnitab Zyxel seadme seadmed vastavust direktiivi 2014/53/EL põhinõuetele ja nimetatud direktiivist
tulenevatele teistele asjakohastele sätetele.
ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Zyxel ∆ΗΛΩΝΕΙ ΟΤΙ εξοπλισμός ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩ∆ΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ
∆ΙΑΤΑΞΕΙΣ ΤΗΣ Ο∆ΗΓΙΑΣ 2014/53/EE.
Directive 2014/53/EU.
Par la présente Zyxel déclare que l'appareil équipements est conforme aux exigences essentielles et aux autres dispositions
pertinentes de la directive 2014/53/UE.
Zyxel ovime izjavljuje da je radijska oprema tipa u skladu s Direktivom 2014/53/UE.
Hér með lýsir, Zyxel því yfir að þessi búnaður er í samræmi við grunnkröfur og önnur viðeigandi ákvæði tilskipunar 2014/53/
UE.
stabilite dalla direttiva 2014/53/UE.
National Restrictions
• This product meets the National Radio Interface and the requirements specified in the National Frequency Allocation
Table for Italy. Unless this wireless LAN product is operating within the boundaries of the owner's property, its use requires
a “general authorization.” Please check https://www.mise.gov.it/it/ for more details.
• Questo prodotto è conforme alla specifiche di Interfaccia Radio Nazionali e rispetta il Piano Nazionale di ripartizione
delle frequenze in Italia. Se non viene installato all 'interno del proprio fondo, l'utilizzo di prodotti Wireless LAN richiede
una “Autorizzazione Generale”. Consultare https://www.mise.gov.it/it/ per maggiori dettagli.
SCR 50AXE Local GUI User’s Guide
41
Appendix B Legal Information
Latviešu valoda
(Latvian)
Lietuvių kalba
(Lithuanian)
Magyar
(Hungarian)
Malti (Maltese)Hawnhekk, Zyxel, jiddikjara li dan tagħmir jikkonforma mal-ħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li hemm
Nederlands
(Dutch)
Polski (Polish)Niniejszym Zyxel oświadcza, że sprzęt jest zgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowieniami
Português
(Portuguese)
Română
(Romanian)
Slovenčina
(Slovak)
Slovenščina
(Slovene)
Suomi (Finnish)Zyxel vakuuttaa täten että laitteet tyyppinen laite on direktiivin 2014/53/EU oleellisten vaatimusten ja sitä koskevien
Svenska
(Swedish)
Norsk
(Norwegian)
Notes:
• Although Norway, Switzerland and Liechtenstein are not EU member states, the EU Directive 2014/53/EU has also been implemented in those
countries.
• The regulatory limits for maximum output power are specified in EIRP. The EIRP level (in dBm) of a device can be calculated by adding the
gain of the antenna used (specified in dBi) to the output power available at the connector (specified in dBm).
Ar šo Zyxel deklarē, ka iekārtas atbilst Direktīvas 2014/53/ES būtiskajām prasībām un citiem ar to saistītajiem noteikumiem.
Šiuo Zyxel deklaruoja, kad šis įranga atitinka esminius reikalavimus ir kitas 2014/53/ES Direktyvos nuostatas.
Alulírott, Zyxel nyilatkozom, hogy a berendezés megfelel a vonatkozó alapvetõ követelményeknek és az 2014/53/EU
irányelv egyéb elõírásainak.
fid-Dirrettiva 2014/53/UE.
Hierbij verklaart Zyxel dat het toestel uitrusting in overeenstemming is met de essentiële eisen en de andere relevante
bepalingen van richtlijn 2014/53/EU.
Dyrektywy 2014/53/UE.
Zyxel declara que este equipamento está conforme com os requisitos essenciais e outras disposições da Directiva 2014/53/
UE.
Prin prezenta, Zyxel declară că acest echipament este în conformitate cu cerinţele esenţiale şi alte prevederi relevante ale
Directivei 2014/53/UE.
Zyxel týmto vyhlasuje, že zariadenia spĺňa základné požiadavky a všetky príslušné ustanovenia Smernice 2014/53/EÚ.
Zyxel izjavlja, da je ta oprema v skladu z bistvenimi zahtevami in ostalimi relevantnimi določili direktive 2014/53/EU.
direktiivin muiden ehtojen mukainen.
Härmed intygar Zyxel att denna utrustning står I överensstämmelse med de väsentliga egenskapskrav och övriga relevanta
bestämmelser som framgår av direktiv 2014/53/EU.
Erklærer herved Zyxel at dette utstyret er I samsvar med de grunnleggende kravene og andre relevante bestemmelser I
direktiv 2014/53/EU.
List of national codes
COUNTRYISO 3166 2 LETTER CODECOUNTRYISO 3166 2 LETTER CODE
AustriaATLiechtensteinLI
BelgiumBELithuaniaLT
BulgariaBGLuxembourgLU
CroatiaHRMaltaMT
CyprusCYNetherlandsNL
Czech RepublicCZNorwayNO
DenmarkDKPolandPL
EstoniaEEPortugalPT
FinlandFIRomaniaRO
FranceFRSerbiaRS
GermanyDESlovakiaSK
GreeceGRSloveniaSI
HungaryHUSpainES
IcelandISSwitzerlandCH
IrelandIESwedenSE
ItalyITTurkeyTR
LatviaLVUnited KingdomGB
Safety Warnings
• Do not use this product near water, for example, in a wet basement or near a swimming pool.
• Do not expose your device to dampness, dust or corrosive liquids.
SCR 50AXE Local GUI User’s Guide
42
• Do not store things on the device.
• Do not obstruct the device ventilation slots as insufficient airflow may harm your device. For example, do not place the device in an
enclosed space such as a box or on a very soft surface such as a bed or sofa.
• Do not install or service this device during a thunderstorm. There is a remote risk of electric shock from lightning.
• Connect ONLY suitable accessories to the device.
• Do not open the device or unit. Opening or removing covers can expose you to dangerous high voltage points or other risks.
• Only qualified service personnel should service or disassemble this device. Please contact your vendor for further information.
• Make sure to connect the cables to the correct ports.
• Place connecting cables carefully so that no one will step on them or stumble over them.
• Always disconnect all cables from this device before servicing or disassembling.
• Do not remove the plug and connect it to a power outlet by itself; always attach the plug to the power adaptor first before connecting it to
a power outlet.
• Do not allow anything to rest on the power adaptor or cord and do NOT place the product where anyone can walk on the power adaptor
or cord.
• Please use the provided or designated connection cables/power cables/ adaptors. Connect it to the right supply voltage (for example,
120V AC in North America or 230V AC in Europe). If the power adaptor or cord is damaged, it might cause electrocution. Remove it from the
device and the power source, repairing the power adapter or cord is prohibited. Contact your local vendor to order a new one.
• Do not use the device outside, and make sure all the connections are indoors. There is a remote risk of electric shock from lightning.
• The following warning statements apply, where the disconnect device is not incorporated in the device or where the plug on the power
supply cord is intended to serve as the disconnect device,
– For permanently connected devices, a readily accessible disconnect device shall be incorporated external to the device;
– For pluggable devices, the socket-outlet shall be installed near the device and shall be easily accessible.
Environment Statement
ErP (Energy-related Products)
Zyxel products put on the EU and United Kingdom market in compliance with the requirement of the European Parliament and the Council
published Directive 2009/125/EC and UK regulation establishing a framework for the setting of ecodesign requirements for energy-related
products (recast), so called as "ErP Directive (Energy-related Products directive) as well as ecodesign requirement laid down in applicable
implementing measures, power consumption has satisfied regulation requirements which are:
• Network standby power consumption < 8 W, and/or
• Off mode power consumption < 0.5 W, and/or
• Standby mode power consumption < 0.5 W.
(Wireless setting, please refer to the chapter about wireless setting for more detail.)
Appendix B Legal Information
Disposal and Recycling Information
The symbol below means that according to local regulations your product and/or its battery shall be disposed of separately from domestic
waste. If this product is end of life, take it to a recycling station designated by local authorities. At the time of disposal, the separate collection of
your product and/or its battery will help save natural resources and ensure that the environment is sustainable development.
Die folgende Symbol bedeutet, dass Ihr Produkt und/oder seine Batterie gemäß den örtlichen Bestimmungen getrennt vom Hausmüll entsorgt
werden muss. Wenden Sie sich an eine Recyclingstation, wenn dieses Produkt das Ende seiner Lebensdauer erreicht hat. Zum Zeitpunkt der
Entsorgung wird die getrennte Sammlung von Produkt und/oder seiner Batterie dazu beitragen, natürliche Ressourcen zu sparen und die Umwelt
und die menschliche Gesundheit zu schützen.
El símbolo de abajo indica que según las regulaciones locales, su producto y/o su batería deberán depositarse como basura separada de la
doméstica. Cuando este producto alcance el final de su vida útil, llévelo a un punto limpio. Cuando llegue el momento de desechar el
producto, la recogida por separado éste y/o su batería ayudará a salvar los recursos naturales y a proteger la salud humana y
medioambiental.
Le symbole ci-dessous signifie que selon les réglementations locales votre produit et/ou sa batterie doivent être éliminés séparément des ordures
ménagères. Lorsque ce produit atteint sa fin de vie, amenez-le à un centre de recyclage. Au moment de la mise au rebut, la collecte séparée
de votre produit et/ou de sa batterie aidera à économiser les ressources naturelles et protéger l'environnement et la santé humaine.
Il simbolo sotto significa che secondo i regolamenti locali il vostro prodotto e/o batteria deve essere smaltito separatamente dai rifiuti domestici.
Quando questo prodotto raggiunge la fine della vita di servizio portarlo a una stazione di riciclaggio. Al momento dello smaltimento, la raccolta
separata del vostro prodotto e/o della sua batteria aiuta a risparmiare risorse naturali e a proteggere l'ambiente e la salute umana.
Symbolen innebär att enligt lokal lagstiftning ska produkten och/eller dess batteri kastas separat från hushållsavfallet. När den här produkten når
slutet av sin livslängd ska du ta den till en återvinningsstation. Vid tiden för kasseringen bidrar du till en bättre miljö och mänsklig hälsa genom att
göra dig av med den på ett återvinningsställe.
Various symbols are used in this product to ensure correct usage, to prevent danger to the user and others, and to prevent property damage.
The meaning of these symbols are described below. It is important that you read these descriptions thoroughly and fully understand the
contents.
SCR 50AXE Local GUI User’s Guide
44
Explanation of the Symbols
SYMBOLEXPLANATION
Viewing Certifications
Go to http://www.zyxel.com to view this product’s documentation and certifications.
Zyxel Limited Warranty
Zyxel warrants to the original end user (purchaser) that this product is free from any defects in material or workmanship for a specific period (the
Warranty Period) from the date of purchase. The Warranty Period varies by region. Check with your vendor and/or the authorized Zyxel local
distributor for details about the Warranty Period of this product. During the warranty period, and upon proof of purchase, should the product
have indications of failure due to faulty workmanship and/or materials, Zyxel will, at its discretion, repair or replace the defective products or
components without charge for either parts or labor, and to whatever extent it shall deem necessary to restore the product or components to
proper operating condition. Any replacement will consist of a new or re-manufactured functionally equivalent product of equal or higher value,
and will be solely at the discretion of Zyxel. This warranty shall not apply if the product has been modified, misused, tampered with, damaged by
an act of God, or subjected to abnormal working conditions.
Appendix B Legal Information
Alternating current (AC):
AC is an electric current in which the flow of electric charge periodically reverses direction.
Direct current (DC):
DC if the unidirectional flow or movement of electric charge carriers.
Earth; ground:
A wiring terminal intended for connection of a Protective Earthing Conductor.
Class II equipment:
The method of protection against electric shock in the case of class II equipment is either double insulation or
reinforced insulation.
Note
Repair or replacement, as provided under this warranty, is the exclusive remedy of the purchaser. This warranty is in lieu of all other warranties,
express or implied, including any implied warranty of merchantability or fitness for a particular use or purpose. Zyxel shall in no event be held
liable for indirect or consequential damages of any kind to the purchaser.
To obtain the services of this warranty, contact your vendor. You may also refer to the warranty policy for the region in which you bought the
device at https://www.zyxel.com/global/en/support/warranty-information.
Registration
Register your product online at www.zyxel.com to receive email notices of firmware upgrades and related information.
Open Source Licenses
This product may contain in part some free software distributed under GPL license terms and/or GPL-like licenses.
To request the source code covered under these licenses, please go to: https://www.zyxel.com/form/gpl_oss_software_notice.shtml