ZyXEL SBG5500-A, SBG5500-B User Manual
Default Login Details
User’s Guide
SBG5500 Series
SBG5500-A / SBG5500-B
Small Business Gateway
LAN IP Address http://192.168.1.1
User Name admin
Password 1234
Version 1.10 Edition 1, 12/2017
Copyright © 2017 Zyxel Communications Corporation
IMPORTANT!
READ CAREFULLY BEFORE USE.
KEEP THIS GUIDE FOR FUTURE REFERENCE.
This is a User’s Guide for a series of products. Not all products support all firmware features. Screenshots
and graphics in this book may differ slightly from your product due to differences in your product
firmware or your computer operating system. Every effort has been made to ensure that the information
in this manual is accurate.
Related Documentation
•Quick Start Guide
The Quick Start Guide shows how to connect the SBG and access the Web Configurator wizards. It
contains information on setting up your network and configuring for Internet access.
•More Information
Go to support.zyxel.com to find other information on the SBG.
SBG5500 Series User’s Guide
2
Document Conventions
SBG
Warnings and Notes
These are how warnings and notes are shown in this guide.
Warnings tell you about things that could harm you or your device.
Note: Notes tell you other important information (for example, other things you may need to
configure or helpful tips) or recommendations.
Syntax Conventions
• All models in this series may be referred to as the “SBG” in this guide.
• Product labels, screen names, field labels and field choices are all in bold font.
• A right angle bracket ( > ) within a screen name denotes a mouse click. For example, Configuration >
Log / Report > Log Settings means you first click Configuration in the navigation panel, then the Log
sub menu and finally the Log Settings tab to get to that screen.
Icons Used in Figures
Figures in this user guide may use the following generic icons. The SBG icon is not an exact
representation of your device.
SBG Generic Router Wireless Router / Access Point
Switch Firewall USB Storage Device
USB Dongle Cell Tower Printer
Server
SBG5500 Series User’s Guide
3
Contents Overview
Contents Overview
User’s Guide ......................................................................................................................................12
Introducing the SBG ............................................................................................................................. 13
The Web Configurator ......................................................................................................................... 20
Wizard .................................................................................................................................................... 26
Technical Reference ........................................................................................................................44
Dashboard ............................................................................................................................................ 45
WAN/Internet ........................................................................................................................................ 48
LAN ......................................................................................................................................................... 85
Routing ................................................................................................................................................. 108
Network Address Translation (NAT) ................................................................................................... 122
Firewall ................................................................................................................................................. 138
VPN ....................................................................................................................................................... 159
Bandwidth Management .................................................................................................................. 194
Network Management ...................................................................................................................... 212
Log / Report ....................................................................................................................................... 215
Service / License ................................................................................................................................. 225
Device Name ...................................................................................................................................... 227
Host Name List ..................................................................................................................................... 228
Date / Time .......................................................................................................................................... 230
User Account ...................................................................................................................................... 233
USB Storage ......................................................................................................................................... 236
Diagnostic ........................................................................................................................................... 240
Firmware Upgrade .............................................................................................................................. 247
Backup / Restore ................................................................................................................................ 250
Language ............................................................................................................................................ 252
Restart / Shutdown ............................................................................................................................. 253
Troubleshooting .................................................................................................................................. 254
SBG5500 Series User’s Guide
4
Table of Contents
Table of Contents
Document Conventions ......................................................................................................................3
Contents Overview .............................................................................................................................4
Table of Contents .................................................................................................................................5
Part I: User’s Guide.......................................................................................... 12
Chapter 1
Introducing the SBG...........................................................................................................................13
1.1 Overview ......................................................................................................................................... 13
1.2 Ways to Manage the SBG ............................................................................................................. 13
1.3 Good Habits for Managing the SBG ............................................................................................ 14
1.4 Applications for the SBG ............................................................................................................... 14
1.4.1 Internet Access ...................................................................................................................... 14
1.4.2 SBG’s USB Support ................................................................................................................. 16
1.5 LEDs (Lights) ..................................................................................................................................... 17
1.6 The RESET Button ............................................................................................................................. 18
Chapter 2
The Web Configurator........................................................................................................................20
2.1 Overview ......................................................................................................................................... 20
2.1.1 Accessing the Web Configurator ....................................................................................... 20
2.2 Web Configurator Layout .............................................................................................................. 21
2.2.1 Title Bar ................................................................................................................................... 22
2.2.2 Navigation Panel .................................................................................................................. 22
2.2.3 Main Window ......................................................................................................................... 25
Chapter 3
Wizard .................................................................................................................................................26
3.1 Overview ......................................................................................................................................... 26
3.2 Wizard Basic Setup ......................................................................................................................... 27
3.3 Wizard IPsec VPN Setup ................................................................................................................. 32
3.3.1 VPN Express Settings ............................................................................................................. 33
3.3.2 VPN Advanced Settings ....................................................................................................... 35
3.4 Wizard IPv6 Setup ........................................................................................................................... 40
SBG5500 Series User’s Guide
5
Table of Contents
Part II: Technical Reference........................................................................... 44
Chapter 4
Dashboard..........................................................................................................................................45
4.1 Overview ......................................................................................................................................... 45
4.2 The Dashboard Screen .................................................................................................................. 45
Chapter 5
WAN/Internet......................................................................................................................................48
5.1 Overview ......................................................................................................................................... 48
5.1.1 What You Can Do in this Chapter ....................................................................................... 49
5.1.2 What You Need to Know ..................................................................................................... 49
5.1.3 Before You Begin ................................................................................................................... 52
5.2 The WAN Status Screen .................................................................................................................. 52
5.2.1 The xDSL Statistics Screen ..................................................................................................... 53
5.2.2 The SFP Status Screen ........................................................................................................... 55
5.3 The WAN Setup Screen .................................................................................................................. 56
5.3.1 Add/Edit Internet Connection .............................................................................................57
5.4 The Mobile Screen .......................................................................................................................... 68
5.5 The Port Setting Screen .................................................................................................................. 72
5.6 The Multi-WAN Screen .................................................................................................................... 73
5.6.1 Edit Multi-WAN ....................................................................................................................... 74
5.6.2 How to Configure Multi-WAN for Load Balancing and Failover ...................................... 75
5.7 The Dynamic DNS screen .............................................................................................................. 76
5.7.1 Edit Dynamic DNS ................................................................................................................. 77
5.8 The xDSL Advanced screen .......................................................................................................... 79
5.9 Technical Reference ...................................................................................................................... 81
Chapter 6
LAN ......................................................................................................................................................85
6.1 Overview ......................................................................................................................................... 85
6.1.1 What You Can Do in this Chapter ....................................................................................... 85
6.1.2 What You Need To Know ..................................................................................................... 86
6.1.3 Before You Begin ................................................................................................................... 87
6.2 The LAN Status Screen ................................................................................................................... 87
6.3 The LAN Setup Screen .................................................................................................................... 88
6.3.1 Edit LAN Setup ....................................................................................................................... 89
6.3.2 Edit LAN Setup IPv6 ............................................................................................................... 91
6.4 The Static DHCP Screen ................................................................................................................. 94
6.4.1 Edit Static DHCP .................................................................................................................... 94
6.5 The Additional Subnet Screen ....................................................................................................... 96
6.6 The Wake on LAN Screen .............................................................................................................. 96
6.6.1 Wake On LAN: Add/Edit ....................................................................................................... 97
SBG5500 Series User’s Guide
6
Table of Contents
6.7 The VLAN / Interface Group Screen ............................................................................................ 98
6.7.1 VLAN / Interface Group: Add/Edit ...................................................................................... 99
6.8 The DNS Entry Screen ................................................................................................................... 103
6.9 The DNS Forwarder Screen .......................................................................................................... 103
6.9.1 DNS Forwarder: Add/Edit ................................................................................................... 104
6.10 Technical Reference .................................................................................................................. 105
6.10.1 LANs, WANs and the SBG ................................................................................................. 105
6.10.2 DHCP Setup ....................................................................................................................... 105
6.10.3 DNS Server Addresses ....................................................................................................... 106
6.10.4 LAN TCP/IP ......................................................................................................................... 106
Chapter 7
Routing ..............................................................................................................................................108
7.1 Overview ...................................................................................................................................... 108
7.1.1 What You Can Do in this Chapter ..................................................................................... 108
7.2 The Routing Status Screen ........................................................................................................... 109
7.3 The Policy Route Screen .............................................................................................................. 115
7.3.1 Add/Edit Policy Route ........................................................................................................ 116
7.4 The Static Route Screen ............................................................................................................... 118
7.4.1 Add/Edit Static Route ......................................................................................................... 119
7.5 The RIP Screen ............................................................................................................................... 120
Chapter 8
Network Address Translation (NAT)................................................................................................122
8.1 Overview ....................................................................................................................................... 122
8.1.1 What You Can Do in this Chapter ..................................................................................... 122
8.1.2 What You Need To Know ................................................................................................... 122
8.2 The Port Forwarding Screen ....................................................................................................... 123
8.2.1 Add/Edit Port Forwarding .................................................................................................. 125
8.3 The Port Triggering Screen ........................................................................................................... 126
8.3.1 Add/Edit Port Triggering Rule ............................................................................................ 128
8.4 The Address Mapping Screen ..................................................................................................... 129
8.4.1 Add/Edit Address Mapping Rule ....................................................................................... 130
8.5 The Default Server Screen ........................................................................................................... 131
8.5.1 Edit Default Server ............................................................................................................... 132
8.6 The ALG Screen ............................................................................................................................ 133
8.7 Technical Reference .................................................................................................................... 134
8.7.1 NAT Definitions ..................................................................................................................... 134
8.7.2 What NAT Does ................................................................................................................... 134
8.7.3 How NAT Works .................................................................................................................... 135
8.7.4 NAT Application .................................................................................................................. 135
Chapter 9
Firewall ..............................................................................................................................................138
SBG5500 Series User’s Guide
7
Table of Contents
9.1 Overview ....................................................................................................................................... 138
9.1.1 What You Can Do in this Chapter ..................................................................................... 138
9.1.2 What You Need to Know ................................................................................................... 139
9.2 The Firewall Overview Screen ..................................................................................................... 140
9.3 The DoS Screen ............................................................................................................................. 141
9.4 The Firewall Rules Screen ............................................................................................................. 141
9.4.1 Add/Edit a Firewall Rule ..................................................................................................... 143
9.5 The Device Service Screen .......................................................................................................... 144
9.5.1 Edit a Device Service .......................................................................................................... 146
9.5.2 Add/Edit a Trust Domain .................................................................................................... 146
9.6 The Zone Control Screen ............................................................................................................. 147
9.7 The Scheduler Rule Screen .......................................................................................................... 148
9.7.1 Add/Edit a Scheduler Rule ................................................................................................. 149
9.8 The Service Screen ...................................................................................................................... 149
9.8.1 Add/Edit a Service ............................................................................................................. 150
9.9 The MAC Filter Screen .................................................................................................................. 151
9.9.1 MAC Filter: Add/Edit ........................................................................................................... 152
9.10 The Certificate Screen ............................................................................................................... 153
9.11 The AAA Server ........................................................................................................................... 154
9.11.1 Add/Edit an LDAP Server .................................................................................................155
9.11.2 Add/Edit an RADIUS Server .............................................................................................. 157
Chapter 10
VPN....................................................................................................................................................159
10.1 Overview ..................................................................................................................................... 159
10.2 What You Can Do in this Chapter ............................................................................................ 159
10.3 What You Need to Know ........................................................................................................... 159
10.4 The VPN Status Screen ............................................................................................................... 162
10.5 The IPsec VPN Screen ................................................................................................................ 163
10.5.1 Add/Edit a VPN Gateway ................................................................................................ 165
10.5.2 Add/Edit a VPN Connection ........................................................................................... 171
10.5.3 The Default_L2TP_VPN_GW IPsec VPN Rule ................................................................... 174
10.5.4 PPTP VPN Troubleshooting Tips ........................................................................................ 175
10.6 The PPTP VPN Screen ................................................................................................................. 176
10.6.1 PPTP VPN Troubleshooting Tips ........................................................................................ 178
10.7 The L2TP VPN Screen .................................................................................................................. 179
10.7.1 L2TP Setup - Server ............................................................................................................ 179
10.7.2 L2TP Setup - Client ............................................................................................................. 181
10.7.3 L2TP VPN Troubleshooting Tips ......................................................................................... 182
10.8 The L2TP Client Status Screen .................................................................................................... 185
10.9 Technical Reference .................................................................................................................. 186
10.9.1 IPsec Architecture ............................................................................................................. 186
10.9.2 Encapsulation .................................................................................................................... 187
SBG5500 Series User’s Guide
8
Table of Contents
10.9.3 IKE Phases .......................................................................................................................... 188
10.9.4 Negotiation Mode ............................................................................................................ 189
10.9.5 IPsec and NAT ................................................................................................................... 190
10.9.6 VPN, NAT, and NAT Traversal ........................................................................................... 190
10.9.7 ID Type and Content ........................................................................................................ 191
10.9.8 Pre-Shared Key .................................................................................................................. 192
10.9.9 Diffie-Hellman (DH) Key Groups ...................................................................................... 192
Chapter 11
Bandwidth Management ................................................................................................................194
11.1 Overview .................................................................................................................................... 194
11.1.1 What You Can Do in this Chapter ................................................................................... 194
11.1.2 What You Need to Know ................................................................................................. 194
11.2 The General Screen .................................................................................................................. 196
11.3 The Queue Setup Screen ........................................................................................................... 197
11.3.1 Adding a QoS Queue ...................................................................................................... 198
11.4 The Classification Setup Screen ................................................................................................ 199
11.4.1 Add/Edit a QoS Class ....................................................................................................... 200
11.5 The Policer Setup Screen ........................................................................................................... 204
11.5.1 Add/Edit a QoS Policer ................................................................................................... 205
11.6 The Shaper Setup Screen .......................................................................................................... 206
11.6.1 Add/Edit a QoS Shaper .................................................................................................... 207
11.7 Technical Reference .................................................................................................................. 207
Chapter 12
Network Management ....................................................................................................................212
12.1 Overview ..................................................................................................................................... 212
12.1.1 What You Can Do in This Chapter .................................................................................. 212
12.2 The SNMP Screen ........................................................................................................................ 212
Chapter 13
Log / Report .....................................................................................................................................215
13.1 Overview ..................................................................................................................................... 215
13.1.1 What You Can Do in this Chapter ................................................................................... 215
13.1.2 What You Need To Know ................................................................................................. 215
13.2 The Log Viewer Screen .............................................................................................................. 216
13.3 Log Settings ................................................................................................................................. 217
13.3.1 Edit Log on USB Settings .................................................................................................... 218
13.3.2 Edit System and Email ....................................................................................................... 220
13.3.3 Edit Remote Server Log Settings ...................................................................................... 222
Chapter 14
Service / License..............................................................................................................................225
SBG5500 Series User’s Guide
9
Table of Contents
14.1 Overview ..................................................................................................................................... 225
14.2 The License Screen ..................................................................................................................... 225
Chapter 15
Device Name ...................................................................................................................................227
15.1 Overview ..................................................................................................................................... 227
15.2 The Device Name Screen ......................................................................................................... 227
Chapter 16
Host Name List..................................................................................................................................228
16.1 Overview ..................................................................................................................................... 228
16.2 The Host Name Screen .............................................................................................................. 228
16.2.1 Add Host Name ................................................................................................................. 228
Chapter 17
Date / Time .......................................................................................................................................230
17.1 Overview ..................................................................................................................................... 230
17.2 The Date / Time Screen ............................................................................................................. 230
Chapter 18
User Account....................................................................................................................................233
18.1 Overview .................................................................................................................................... 233
18.2 What You Can Do in this Chapter ............................................................................................ 233
18.3 The User Account Screen .......................................................................................................... 233
18.3.1 Add/Edit a Users Account ...............................................................................................234
Chapter 19
USB Storage ......................................................................................................................................236
19.1 Overview ..................................................................................................................................... 236
19.1.1 What You Need To Know ................................................................................................. 236
19.1.2 Before You Begin ............................................................................................................... 237
19.2 The USB Storage Screen ............................................................................................................. 237
19.2.1 Add a USB Share ............................................................................................................... 239
Chapter 20
Diagnostic.........................................................................................................................................240
20.1 Overview ..................................................................................................................................... 240
20.1.1 What You Can Do in this Chapter ................................................................................... 240
20.1.2 What You Need to Know ................................................................................................. 240
20.2 The Network Tools Screen .......................................................................................................... 241
20.3 The 802.1ag Screen .................................................................................................................... 241
20.4 The OAM Ping Screen ................................................................................................................ 242
20.5 The Packet Capture Screen ...................................................................................................... 244
SBG5500 Series User’s Guide
10
Table of Contents
Chapter 21
Firmware Upgrade ...........................................................................................................................247
21.1 Overview ..................................................................................................................................... 247
21.2 The Firmware Screen .................................................................................................................. 247
21.3 The Mobile Profile Screen .......................................................................................................... 249
Chapter 22
Backup / Restore .............................................................................................................................250
22.1 Overview ..................................................................................................................................... 250
22.2 The Backup / Restore Screen .................................................................................................... 250
Chapter 23
Language .........................................................................................................................................252
23.1 Overview ..................................................................................................................................... 252
23.2 The Language Screen ................................................................................................................ 252
Chapter 24
Restart / Shutdown...........................................................................................................................253
24.1 Overview ..................................................................................................................................... 253
24.2 The Restart / Shutdown Screen ................................................................................................. 253
Chapter 25
Troubleshooting................................................................................................................................254
25.1 Power, Hardware Connections, and LEDs ............................................................................... 254
25.2 SBG Access and Login ............................................................................................................... 255
25.3 Internet Access ........................................................................................................................... 256
25.4 USB Device Connection ............................................................................................................ 257
Appendix A Customer Support ..................................................................................................... 259
Appendix B Legal Information....................................................................................................... 265
Index .................................................................................................................................................270
SBG5500 Series User’s Guide
11
PART I
User’s Guide
12
1.1 Overview
The SBG is a VDSL router and Gigabit Ethernet (GbE) gateway. It has one DSL port and Gigabit Ethernet
for super-fast Internet access over telephone lines. The SBG5500-A can use the DSL port over POTS (Plain
Old Telephone Service) with an R-J11 connection, while the SBG5500-B uses DSL port over ISDN (Internet
Service Digital Network) with an RJ45 connection.
The SBG features a Gigabit Ethernet (GbE) WAN with Small Form Factor Pluggable (SFP) interface. SFP is
also known as Fiber Optics interface. The GbE WAN with SFP has a dual-personality combo design (GbE
+ Fiber) which enables increased bandwidth and extended coverage.
Features
• One DSL Port for Internet Connection
• Combo GbE and SFP Port for Internet Connection
• One USB Port for 3G/4G Connection and File Sharing
• Five GbE Ports for LAN Connection
• Firewall with Secure Network Management
• Secure Access via VPN (IPsec, PPTP, L2TP)
• Backward compatible with ADSL, ADSL2 and ADSL2+ in case VDSL is not available.
• Supports both Packet Transfer Mode (PTM) and Asynchronous Transfer Mode (ATM).
CHAPTER 1
Introducing the SBG
Only use firmware for your SBG’s specific model. Refer to the label on
the bottom of your SBG.
Use the USB port for file sharing or using a 3G/4G dongle for cellular WAN (Internet) backup connections.
1.2 Ways to Manage the SBG
Use any of the following methods to manage the SBG.
• Web Configurator. This is recommended for everyday management of the SBG using a (supported)
web browser.
• TR-069. SBG uses an auto-configuration server used to remotely configure your device via TR-069.
SBG5500 Series User’s Guide
13
Chapter 1 Introducing the SBG
1.3 Good Habits for Managing the SBG
Do the following things regularly to make the SBG more secure and to manage the SBG more
effectively.
• Change the password. Use a password that’s not easy to guess and that consists of different types of
characters, such as numbers and letters. The password must have 6-64 printable characters [0-9][a-z]
[A-Z][!@#$%*].
• Write down the password and put it in a safe place.
• Back up the configuration (and make sure you know how to restore it). Restoring an earlier working
configuration may be useful if the device becomes unstable or even crashes. If you forget your
password, you will have to reset the SBG to its factory default settings. If you backed up an earlier
configuration file, you would not have to totally re-configure the SBG. You could simply restore your
last configuration.
1.4 Applications for the SBG
Here are some example uses for which the SBG is well suited.
1.4.1 Internet Access
As a small business gateway your SBG has multiple WAN interfaces, including, 3G/4G, DSL, fiber and
Gigabit Ethernet to share the network traffic load. You can configure multiple WAN load balance and
failover rules to distribute traffic amongst the different interfaces.
If you have DSL Internet service, connect the DSL port to the DSL or modem jack on a splitter or your
telephone jack. You can also have multiple WAN services over one ADSL or VDSL. The SBG cannot work
in ADSL and VDSL mode at the same time.
If you prefer not to use a DSL line or you already have a broadband modem/router in your network, use
the Ethernet WAN or SFP port. The SFP and GbE ports work as a Combo port, which means there are two
physical ports in the SBG, but they share a same port number and GbE works as a backup for the SFP
port if both are connected. You can also use a 3G/4G dongle for cellular backup WAN (Internet)
connections.
Note: If you connect all WAN ports the priority order will be DSL, Combo, and USB port.
Note: The ADSL and VDSL lines share the same WAN (layer-2) interfaces that you configure in
the SBG. Refer to Section 5.3 on page 56 for the Configuration > WAN / Internet > WAN
Setup screen.
SBG5500 Series User’s Guide
14
Chapter 1 Introducing the SBG
SBG
SBG
SBG
Computers can connect to the SBG’s LAN ports.
Figure 1 SBG’s Internet Access Application: ADSL/VDSL
Figure 2 SBG’s Internet Access Application: ADSL
Figure 3 SBG’s Internet Access Application: 3G/4G WAN Backup
SBG5500 Series User’s Guide
15
Chapter 1 Introducing the SBG
SBG
SBG
Figure 4 SBG’s Internet Access Application: DSL + SFP/GbE Combo + 3G/4G WAN Priority
You can also configure IP filtering on the SBG for secure Internet access. When the IP filter is on, all
incoming traffic from the Internet to your network is blocked by default unless it is initiated from your
network. This means that probes from the outside to your network are not allowed, but you can safely
browse the Internet and download files.
1.4.2 SBG’s USB Support
Use the USB port for file sharing or insert a 3G/4G dongle for cellular backup WAN (Internet) connections.
File Sharing
Use the USB port (built-in USB 2.0) to share files on USB memory sticks or USB hard drives (B). Use FTP to
access the files on the USB device.
Figure 5 USB File Sharing Application
SBG5500 Series User’s Guide
16
1.5 LEDs (Lights)
This section describes the LEDs on the SBG.
The following figure shows the front and rear panels of the SBG.
Figure 6 SBG5500-A Front and Rear Panels
Figure 7 SBG5500-B Front and Rear Panels
Chapter 1 Introducing the SBG
None of the LEDs are on if the SBG is not receiving power. The location of the LEDs are highlighted in the
figures above,
Table 1 LED Descriptions
LED COLOR STATUS DESCRIPTION
POWER Green On The SBG is receiving power and ready for use.
Blinking The SBG is self-testing.
Red On The SBG detected an error while self-testing, or there is a device
malfunction.
Off The SBG is not receiving power.
SBG5500 Series User’s Guide
17
Chapter 1 Introducing the SBG
Table 1 LED Descriptions (continued)
LED COLOR STATUS DESCRIPTION
INTERNET Green On The SBG has an IP connection but no traffic.
Your device has a WAN IP address (either static or assigned by a DHCP
server), PPP negotiation was successfully completed (if used) and the DSL
connection is up.
Blinking The SBG is sending or receiving IP traffic.
Red On The DSL port is connected to a DSL jack or the Ethernet WAN port is
connected to an Ethernet port but the SBG cannot access the Internet.
There is an Internet connection problem.
Off There is no Internet connection or the gateway is in bridged mode.
USB Green On The SBG recognizes a USB connection.
Off The SBG does not detect a USB connection.
DSL Green/
Amber
SFP Green On The SBG has established an SFP connection.
VPN Green On The SBG VPN tunnel is up.
ETHERNET
LAN 1-4 (On
Connector)
ETHERNET
WAN (On
Connector)
Green
(Left LED)
1GM
Amber
(Right LED)
10-100M
Green
(Left LED)
1GM
Amber
(Right LED)
10-100M
On The ADSL/VDSL line is up.
Blinking The SBG is initializing the ADSL/VDSL line.
Off The ADSL/VDSL line is down.
Blinking The SBG is sending or receiving data to/from the SFP connection.
Off The SBG has not established an SFP connection.
Off The SBG VPN tunnel is down.
On The SBG has a successful Ethernet connection with a device on the Local
Area Network (LAN).
Blinking The SBG is sending or receiving data to/from the LAN.
Off The SBG does not have an Ethernet connection with the LAN.
On The SBG has a successful Ethernet connection with a device on the Local
Area Network (LAN).
Blinking The SBG is sending or receiving data to/from the LAN.
Off The SBG does not have an Ethernet connection with the LAN.
On The Gigabit Ethernet connection is working.
Blinking The SBG is sending or receiving data to/from the Gigabit Ethernet link.
Off There is no Gigabit Ethernet link.
On The Gigabit Ethernet connection is working.
Blinking The SBG is sending or receiving data to/from the Gigabit Ethernet link.
Off There is no Gigabit Ethernet link.
1.6 The RESET Button
If you forget your password or cannot access the web configurator, you will need to use the RESET
button at the back of the device to reload the factory-default configuration file. This means that you will
lose all configurations that you had previously and the password will be reset to “1234”.
1 Make sure the POWER LED is on (not blinking).
SBG5500 Series User’s Guide
18
Chapter 1 Introducing the SBG
2 To set the device back to the factory default settings, press the RESET button for five seconds or until the
POWER LED begins to blink and then release it. When the POWER LED begins to blink, the defaults have
been restored and the device restarts.
SBG5500 Series User’s Guide
19
2.1 Overview
The web configurator is an HTML-based management interface that allows easy device setup and
management via Internet browser. Use Internet Explorer 8.0 and later versions, Mozilla Firefox 3 and later
versions, Chrome, or Safari 2.0 and later versions. The recommended screen resolution is 1024 by 768
pixels.
In order to use the web configurator you need to allow:
• Web browser pop-up windows from your device. Web pop-up blocking is enabled by default in
Windows XP SP (Service Pack) 2.
• JavaScript (enabled by default).
• Java permissions (enabled by default).
CHAPTER 2
The Web Configurator
2.1.1 Accessing the Web Configurator
1 Make sure your SBG hardware is properly connected (refer to the Quick Start Guide).
2 Launch your web browser. If the SBG does not automatically re-direct you to the login screen, go to
http://192.168.1.1.
3 A password screen displays. To access the administrative web configurator and manage the SBG, type
the default username admin and password 1234 in the password screen and click Login. If advanced
account security is enabled (see Section 18.3 on page 233) the number of dots that appears when you
type the password changes randomly to prevent anyone watching the password field from knowing the
length of your password. If you have changed the password, enter your password and click Login.
Figure 8 Password Screen
SBG5500 Series User’s Guide
20
Chapter 2 The Web Configurator
A
B
C
4 The following screen displays if you have not yet changed your password from the default. Enter a new
password, retype it to confirm and click Apply. After changing the password your SBG will log out
automatically. so you can log in with your new password.
Figure 9 Change Password Screen
5 The Wizard appears automatically after login. Use the Wizard to configure SBG’s basic settings. See
Chapter 3 on page 26 for more information.
6 The Dashboard page appears after the Wizard set up, here you can view the SBG’s interface and
system information.
2.2 Web Configurator Layout
Figure 10 Screen Layout
As illustrated above, the main screen is divided into these parts:
• A - title bar
SBG5500 Series User’s Guide
21
• B - navigation panel
• C - main window
2.2.1 Title Bar
The title bar provides some icons in the upper right corner.
The icons provide the following functions.
Table 2 Web Configurator Icons in the Title Bar
ICON DESCRIPTION
Chapter 2 The Web Configurator
Logout: Click this icon to log out of the web configurator.
Click a color from the palette to change the color of your web configurator.
2.2.2 Navigation Panel
Use the menu items on the navigation panel to open screens to configure SBG features. The following
tables describe each menu item.
Table 3 Navigation Panel Summary
LINK TAB FUNCTION
Dashboard Click this to go to the main Web Configurator screen.
Wizard Use this screen to configure the SBG’s basic settings. For more information
Configuration
Configuration
Site Map
WAN / Internet
WAN Status WAN Status Use this screen to view the WAN ports’ status.
xDSL Statistics Use this screen to view detailed DSL traffic statistics.
SFP Status Use this screen to view details about the SFP connection.
WAN Setup Use this screen to view and configure ISP parameters, WAN IP address
Mobile Use this screen to configure the mobile 3G/4G connection.
Port Setting Use this screen to set flexible ports as part of LAN or WAN interfaces.
Multi-WAN Use this screen to configure the multiple WAN load balance and failover
Dynamic
DNS
xDSL
Advanced
LAN / Home Network
see Chapter 3 on page 26.
Click this to view a summary of all the available screens in the
Configuration menu.
assignment, and other advanced properties. You can also add new WAN
connections.
rules to distribute traffic among different interfaces.
Use this screen to allow a static hostname alias for a dynamic IP address.
Use this screen to enable or disable DSL PHyR, ADSL, and VDSL functions.
SBG5500 Series User’s Guide
22
Chapter 2 The Web Configurator
Table 3 Navigation Panel Summary (continued)
LINK TAB FUNCTION
LAN Status LAN Status Use this screen to view the status of all network traffic going through the
LAN ports of the SBG.
DHCP Client Use this screen to view the status of all devices connected to the SBG. You
can also set screen refresh time to see updates on new devices.
ARP Table Use this screen to view the ARP table. It displays the IP and MAC address
Multicast Status Use this screen to look at IGMP/MLD group status and traffic statistics.
LAN Setup Use this screen to configure LAN TCP/IP settings, and other advanced
Static DHCP Use this screen to assign specific IP addresses to individual MAC
Additional
Subnet
Wake on LAN Use this screen to remotely wake up a hibernating device on the local
VLAN /
Interface
Group
DNS Entry Use this screen to view and configure a domain name and DNS routes on
DNS
Forwarder
Routing
Routing
Status
Policy Route Use this screen to view and set up policy routes on the SBG.
Static Route Use this screen to view and set up static routes on the SBG.
RIP Use this screen to set up RIP (Routing Information Protocol) settings on the
NAT
Port
Forwarding
Port
Triggering
Address
Mapping
Default
Server
ALG Use this screen to enable or disable NAT ALG and SIP ALG.
Firewall / Security
Firewall
Overview
DoS Use this screen to activate protection against Denial of Service (DoS)
Firewall Rules Use this screen to add and view existing firewall rules to the SBG.
Device
Service
Zone Control Use this screen to set the firewall’s default actions based on the direction
of each DHCP connection.
properties.
addresses.
Use this screen to configure IP alias and public static IP.
network.
Use this screen to create a new interface group, which is a new LAN
bridge interface (subnet).
the SBG.
Use this screen to view and configure domain zone forwarder on the SBG.
Use this screen to view the IPv4 and IPv6 routing flow.
SBG.
Use this screen to make your local servers visible to the outside world.
Use this screen to change your SBG’s port triggering settings.
Use this screen to change your SBG’s address mapping settings.
Use this screen to configure a default server which receives packets from
ports that are not specified in the Port Forwarding screen.
Use this screen to enable the firewall.
attacks.
Use this screen to manage the services (such as HTTP and SSH) in the SBG.
of travel of packets.
SBG5500 Series User’s Guide
23
Chapter 2 The Web Configurator
Table 3 Navigation Panel Summary (continued)
LINK TAB FUNCTION
Scheduler
Rule
Service Use this screen to add Internet services.
MAC Filter Use this screen to block or allow traffic from devices of certain MAC
Certificate Use this screen to view a summary list of certificates and manage
AAA Server Use this screen to manage the list of LDAP and RADIUS servers the SBG
VPN
VPN Status Use this screen to look at the status of VPN tunnels that are currently
IPsec VPN Use this screen to display and manage IPsec VPN gateways and
PPTP VPN Use this screen to configure the PPTP VPN settings in the SBG.
L2TP VPN Use this screen to configure L2TP over IPsec tunnels.
L2TP Client
Status
Bandwidth Management
General Use this screen to enable QoS and traffic prioritizing. You can also
Queue Setup Use this screen to configure QoS queues.
Classification
Setup
Policer Setup Use these screens to configure QoS policers.
Shaper Setup Use this screen to limit outgoing traffic transmission rate on the selected
Network Management
SNMP Use this screen to configure SNMP communities and services.
Log/Report
Log Viewer Use this screen to view the system logs on the SBG.
Log Settings Use this screen to change specify settings to recording your logs on the
Maintenance
Maintenance
Site Map
Service / License Use this screen to view the status of your licenses and update any license
Device Name Use this screen to give your SBG a name.
LAN Site Host
Name
Date / Time Use this screen to change your SBG5500-N’s time and date.
User Account Use this screen to manage user accounts, which includes configuring the
USB Storage Use this screen to enable USB storage sharing.
Use this screen to configure the days and times when a configured
restriction (such as User Access control) is enforced.
addresses to the SBG.
certificates and certification requests.
can use in authenticating users.
established.
connections.
Use this screen to view details about the L2TP clients.
configure the QoS rules and actions.
Use this screen to define a classifier.
interface.
SBG.
Click this to view a summary of all the available screens in the
Maintenance menu.
information.
Use this screen to add connected devices to the SBG.
username, password, retry times, file sharing, captive portal, and
customizing the login message.
SBG5500 Series User’s Guide
24
Table 3 Navigation Panel Summary (continued)
LINK TAB FUNCTION
Diagnostic Network Tools Use this screen to ping an IP address or trace the route packets take to a
Firmware Upgrade
Firmware Use this screen to upload firmware to your device.
Mobile Profile Use this screen to update the mobile profile on the SBG.
Backup / Restore Use this screen to backup and restore your device’s configuration
Language Use this screen to change the SBG web configurator’s language,
Restart /
Shutdown
2.2.3 Main Window
Chapter 2 The Web Configurator
host
802.1ag Use this screen to configure CFM (Connectivity Fault Management) MD
(maintenance domain) to perform connectivity tests and view test
reports.
OAM Ping Use this screen to verify the connectivity of a specific PVC.
Packet Capture Use this screen to capture packets going through the SBG.
(settings) or reset the factory default settings.
Use this screen to reboot the SBG without turning the power off.
The main window displays information and configuration fields. It is discussed in the rest of this
document.
If you click Dashboard a graphic shows the connection status of the SBG’s ports. The connected
interfaces are in color and disconnected interfaces are gray.
Figure 11 Dashboard Screen
SBG5500 Series User’s Guide
25
3.1 Overview
The Web Configurator's quick setup Wizard helps you configure Internet and VPN connection settings.
This chapter provides information on configuring the Wizard screens in the Web Configurator. See the
feature-specific chapters in this User’s Guide for background information.
Before you begin configuring your SBG register your device at myZyxel portal and check your current
license status.
The Wizard consists of the following setups:
• Wizard Basic Setup - Use Basic Setup to set up a WAN (Internet) connection. This Wizard creates
matching ISP account settings in the SBG if you use PPPoE. See Section 3.2 on page 27.
• Wizard IPsec VPN Setup - Use IPsec VPN Setup to configure an IPsec VPN (Virtual Private Network) rule
for a secure connection to another computer or network. See Section 3.3 on page 32.
• Wizard IPv6 Setup - Use IPv6 Setup to configure the IPv6 settings on your SBG. See Section 3.4 on page
40.
Figure 12 Wizard Setup
CHAPTER 3
Wizard
Note: See the technical reference chapters (starting on page 44) for background information
on the features in this chapter.
SBG5500 Series User’s Guide
26
3.2 Wizard Basic Setup
The Wizard appears automatically after you log in the first time. Or you can go to the Wizard tab in the
navigation panel. Click the Welcome to Basic Setup down arrow to configure an interface to connect
to the Internet. Click Next to continue the Wizard, Back to return to the previous screen.
Figure 13 Wizard Basic Setup
Chapter 3 Wizard
1 Enter your Internet connection information in this screen. The screen and fields to enter may vary
depending on your current connection type and the Encapsulation you choose. You can also use this
screen to enable the VLAN tag in the SBG. Assign it a priority level (802.1p) and a VLAN ID for traffic
through this connection. Click Next.
SBG5500 Series User’s Guide
27
Figure 14 Connect to the Internet
Chapter 3 Wizard
2 If you select the ADSL over ATM connection type, enter the VPI and VCI assigned to you and the
method of multiplexing used by your ISP.
Figure 15 ATM PVC Configuration
SBG5500 Series User’s Guide
28
Chapter 3 Wizard
3 If you select PPPoE or PPPoA as your encapsulation, type the Username given to you by your ISP and
type the Password associated with the user name.
Figure 16 PPP information
4 Use this screen to specify which IPv4 address the SBG uses to connect to the Internet. If your ISP gave
you this information, enter it here. Otherwise select Obtain an IP Address Automatically.
Figure 17 IPv4 Address
5 Choose whether SBG gets DNS server addresses from the ISP automatically or uses the DNS server
addresses you got from the ISP. A DNS server is used for mapping a domain name to its corresponding IP
address and vice versa.
SBG5500 Series User’s Guide
29
Figure 18 DNS Server
Chapter 3 Wizard
6 Choose the time zone for your device’s location. Click Save.
Figure 19 Date and Time
7 The SBG saves your settings and attempts to connect to the Internet. If the SBG failed to connect to the
Internet or if you want to modify any of the settings you previously configured you can click Back or go
to the Configuration > WAN/Internet > WAN Setup screen. Click Connection Test for the SBG to try
reconnecting with the same settings.
SBG5500 Series User’s Guide
30
Loading...