ZyXEL SBG3300-N000, SBG3300-NB00, SBG3300-N User Manual
Quick Start Guide
SBG3300-N Series
Wireless N VDSL2 Combo WAN Small Business Security Gateway
Version 1.00
Edition 1, 3/2013
User’s Guide
Default Login Details
LAN IP Address http://192.168.1.1
User Name admin
Password 1234
www.zyxel.com
Copyright © 2013 ZyXEL Communications Corporation
IMPORTANT!
READ CAREFULLY BEFORE USE.
KEEP THIS GUIDE FOR FUTURE REFERENCE.
Screenshots and graphics in this book may differ slightly from your product due to differences in
your product firmware or your computer operating system. Every effort has been made to ensure
that the information in this manual is accurate.
Related Documentation
•Quick Start Guide
The Quick Start Guide shows how to connect the SBG3300-N Series and access the Web
Configurator wizards. It contains information on setting up your network and configuring for
Internet access.
SBG3300-N Series User’s Guide2
Contents Overview
Contents Overview
User’s Guide ...........................................................................................................................15
Introducing the Device ...............................................................................................................17
The Web Configurator ................................................................................................................23
Quick Start ..................................................................................................................................31
Tutorials .....................................................................................................................................35
Technical Reference ............................................................................................................113
Status Screens .........................................................................................................................115
Broadband ....................................... ... .... ... ... ... ......................................................................... 119
Wireless ...................................................................................................................................147
LAN ..........................................................................................................................................177
Routing .................................. ................................. ................................ ..................................199
Quality of Service (QoS) .............................................. ... .... ... ... ... ............................................205
Network Address Translation (NAT) ............................................. ....................................... ..... 223
Dynamic DNS Setup ................................................................................................................239
Interface Group ........................................................................................................................243
USB Service .... .................................................................... ... ... ... .... ........................................247
Firewall ...................................... ................................ ................................... ............................251
MAC Filter ................................................................................................................................261
User Access Control .............................................. ..................................................................263
Scheduler Rules .......................................................................................................................267
Certificates ...............................................................................................................................269
IPSec VPN ......... ... ... .... ... ... ... ...................................................................................................277
PPTP VPN ...............................................................................................................................296
L2TP VPN ................................................................................................................................301
Log ..........................................................................................................................................307
Network Status ........................................................................................................................311
ARP Table .......................... ... .... ... .................................................................... ........................315
Routing Table ...........................................................................................................................317
IGMP Status ............................................................................................................................319
xDSL Statistics .........................................................................................................................321
User Account ................................... ... .... ..................................................................................325
Remote Management ...............................................................................................................329
TR-069 Client ......................................... ................................................................... .... ...........331
SNMP .................................... ................................. ................................ ..................................333
Time .........................................................................................................................................335
E-mail Notification ....................................................................................................................339
Logs Setting ............................................................................................................................341
SBG3300-N Series User’s Guide
3
Contents Overview
Firmware Upgrade ...................................................................................................................345
Configuration ................................... .................................... ................................... ..................347
Diagnostic ................................................................................................................................350
Troubleshooting .......................................................................................................................355
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SBG3300-N Series User’s Guide
Table of Contents
Table of Contents
Contents Overview ..................................................................................................................3
Table of Contents .....................................................................................................................5
Part I: User’s Guide ................................................................................15
Chapter 1
Introducing the Device...........................................................................................................17
1.1 Overview ... ... ... ... .... ... ...........................................................................................................17
1.2 Ways to Manage the Device .................................................................. .... ... ... ... .... .............17
1.3 Good Habits for Managing the Device .................................................................................17
1.4 Applications for the Device ..................................................................................................18
1.4.1 Internet Access .......................................... ... ... .... ... ... ... ..............................................18
1.4.2 Device’s USB Support ................................................................................................19
1.5 LEDs (Lights) ......................................... ... ... .... ... ... ..............................................................19
1.6 The RESET Button ........................... ... ... ... ... .... ... ... ... ...........................................................21
1.7 Wireless Access . .... ... ... ... .... ... ... .................................................................... ... ... .... .............21
1.7.1 Using the WLAN Button .......... ... ... ... ... .... ... ... ..............................................................21
Chapter 2
The Web Configurator............................................................................................................23
2.1 Overview ... ... ... ... .... ... ...........................................................................................................23
2.1.1 Accessing the Web Configurator ................................................................................23
2.2 Web Configurator Layout .....................................................................................................25
2.2.1 Title Bar .................................................. ... ... ..............................................................25
2.2.2 Main Window ................ ... ... .... ... ... ... ...........................................................................26
2.2.3 Navigation Panel ............................. ... .... ....................................................................26
Chapter 3
Quick Start...............................................................................................................................31
3.1 Overview ... ... ... ... .... ... ...........................................................................................................31
3.2 Quick Start Setup ................................ ... ... ... .... ... ... ... ...........................................................31
Chapter 4
Tutorials...................................................................................................................................35
4.1 Overview ... ... ... ... .... ... ...........................................................................................................35
4.2 Setting Up an ADSL PPPoE Connection .............................................................................35
4.3 Setting Up a Secure Wireless Network ................................................................................38
SBG3300-N Series User’s Guide
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Table of Contents
4.3.1 Configuring the Wireless Network Settings ................................................................38
4.3.2 Using WPS .................................................................................................................40
4.3.3 Without WPS ..............................................................................................................43
4.4 Setting Up Multiple Wireless Groups ...................................................................................44
4.5 Configuring Static Route for Routing to Another Network ....................................................47
4.6 Configuring QoS Queue and Class Setup ...........................................................................50
4.7 Access the Device Using DDNS ..........................................................................................53
4.7.1 Registering a DDNS Account on www.dyndns.org ........................................ ............. 53
4.7.2 Configuring DDNS on Your Device .............................................................................54
4.7.3 Testing the DDNS Setting ....................................................... ... ... .... ... ... ... .................54
4.8 Configuring the MAC Address Filter .....................................................................................55
4.9 Access Your Shared Files From a Computer .......................................................................56
4.10 Certificate Configuration for VPN .......................................................................................57
4.11 Examples of Configuring IPSec VPN Rules ......................... .... ... ... ... ... .... ... ... ... .... ... ... ... ... .60
4.11.1 Example 1: Use 3DES Encryption ............................................................................60
4.11.2 Example 2: Use AES128 Encryption ........................................................................63
4.11.3 Example 3: Configuring a Site-to-Site with Dynamic Peer Rule ...............................64
4.11.4 Example 4: Configuring a Remote Access Rule .......................................................64
4.12 PPTP VPN Tutorial ........................................... ... ... .... .......................................................65
4.12.1 Configuring PPTP VPN Setup (Server) ....................................................................65
4.12.2 Configuring PPTP VPN on Windows (Client) ...........................................................66
4.12.3 Configuring PPTP VPN on Android Devices (Client) ................................................81
4.12.4 Configuring PPTP VPN in iOS Devices (Client) .......................................................83
4.13 L2TP VPN Tutorial ........ .... ... ... ... .... ... .................................................................... ... ... .......85
4.13.1 Configuring the Default_L2TPVPN IPSec VPN Rule (Server) .................................86
4.13.2 Configuring the L2TP VPN Setup (Server) ..................... .......................................... 87
4.13.3 Configuring L2TP VPN in Windows (Client) .............................................................88
4.13.4 Configuring L2TP VPN on Windows 7 and Vista ......................................................90
4.13.5 Configuring L2TP VPN on Windows XP .................................................................101
4.13.6 Configuring L2TP VPN on Android Devices (Client) ..............................................107
4.13.7 Configuring L2TP VPN in iOS Devices (Client) ...................................................... 110
Part II: Technical Reference.................................................................113
Chapter 5
Status Screens......................................................................................................................115
5.1 Overview ... ... ... ... .... ... .........................................................................................................115
5.2 The Status Screen ..............................................................................................................115
Chapter 6
Broadband.............................................................................................................................119
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Table of Contents
6.1 Overview ... ... ... ... .... ... .........................................................................................................119
6.1.1 What Yo u Can Do in this Chapter .............................................................................119
6.1.2 What You Need to Know .................................. .........................................................120
6.1.3 Before You Begin ... .... ... ... .................................................................... ... ... .... ... ... ... ..123
6.2 The Broadband Screen ......................................................................................................123
6.2.1 Add/Edit Internet Connection ........... ... .... ... ... ... .... ... ... ...............................................125
6.3 The 3G WAN Screen ............................................. ... .... ... ..................................................133
6.4 The Add New 3G Dongle Screen ........ ... ... ... .... ... ...............................................................136
6.4.1 Add 3G Dongle Information ...................................................................................... 136
6.5 The Advanced Screen ........................................................................................................137
6.6 The 802.1x Screen .............................................................................................................138
6.6.1 Edit 802.1x Settings ..................................................................................................139
6.7 The multi-WAN Screen ......................................................................................................139
6.7.1 Add/Edit multi-WAN ......................................... .... ... ... ... ............................................140
6.7.2 How to Configure multi-WAN for Load Balancing and Failover ................................141
6.8 Technical Reference .................................................. .... ... ... ... .... ... ... ... ... .... ........................142
Chapter 7
Wireless.................................................................................................................................147
7.1 Overview ... ... ... ... .... ... .........................................................................................................147
7.1.1 What Yo u Can Do in this Chapter .............................................................................147
7.1.2 What You Need to Know .................................. .........................................................148
7.2 The General Screen ..........................................................................................................148
7.2.1 No Security ................ ... ... ... .... ... ... ............................................................................151
7.2.2 Basic (WEP Encryption) ...........................................................................................151
7.2.3 More Secure (WPA(2)-PSK) .....................................................................................153
7.2.4 WPA(2) Authentication .................................................................. .... ... ... ... .... ... ... ... ..154
7.3 The More AP Screen .................................... .... ... ... ... .... ... ... ... .... ... ... ... ...............................155
7.3.1 Edit More AP ......................... ... ... ... ... .... ... ... ............................................................156
7.4 MAC Authentication ...........................................................................................................158
7.5 The WPS Screen ................................................... ... .... ... ... ... .... ... .....................................159
7.6 The WMM Screen ..............................................................................................................160
7.7 The Others Screen .............................................................................................................161
7.8 The Channel Status Screen ...................................... .... ... ... ... .... ........................................163
7.9 Technical Reference .................................................. .... ... ... ... .... ... ... ... ... .... ........................163
7.9.1 Wireless Network Overview .... ... ... ... ... .... ... ... ............................................................163
7.9.2 Additional Wireless Terms ........................................................................................165
7.9.3 Wireless Security Overview ......................................................................................165
7.9.4 Signal Problems ........................... ... ... .................................................................... ..167
7.9.5 BSS ..........................................................................................................................168
7.9.6 MBSSID ..................................... ... ... ... .... ... ... ... .........................................................168
7.9.7 Preamble Type .................................................... ... ... ... .... ... .....................................169
7.9.8 WiFi Protected Setup (WPS) ....................................................................................169
SBG3300-N Series User’s Guide
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Table of Contents
Chapter 8
LAN ........................................................................................................................................177
8.1 Overview ... ... ... ... .... ... .........................................................................................................177
8.1.1 What Yo u Can Do in this Chapter .............................................................................177
8.1.2 What You Need To Know .................... .... ... ... ............................................................178
8.1.3 Before You Begin ... .... ... ... .................................................................... ... ... .... ... ... ... ..179
8.2 The LAN Setup Screen ......................................................................................................179
8.3 The Static DHCP Screen .................................................................. ... ... .... ... ... ... .... ... ........182
8.4 The UPnP Screen ..............................................................................................................184
8.5 Installing UPnP in Windows Example ................................................................................185
8.6 Using UPnP in Windows XP Example ...............................................................................188
8.7 The Additional Subnet Screen ............................................... .... ... ... ... ... .... ... ... ... .... ... ... ... ..194
8.8 The 5th Ethernet Port Screen ............................................................................................195
8.9 Technical Reference .................................................. .... ... ... ... .... ... ... ... ... .... ........................195
8.9.1 LANs, WANs and the Device ..................................... .......................................... ..... 196
8.9.2 DHCP Setup .............. ... ... ......................................................................................... 196
8.9.3 DNS Server Addresses ................... ... .... ... ... ... .... ... ... ...............................................196
8.9.4 LAN TCP/IP ......................................................................... ... ... ... .... ... .....................197
Chapter 9
Routing ..................................................................................................................................199
9.1 Overview ..... ... ... .... ... ... ......................................................................................................199
9.1.1 What Yo u Can Do in this Chapter .............................................................................199
9.2 The Routing Screen ...........................................................................................................200
9.2.1 Add/Edit Static Route ....................................... .... ... ... ... .... ... ... ... ............................... 201
9.3 The Policy Forwarding Screen ......................................... ... ... .... ... ... ... ... .... ... ... ... .... ... ... ... ..201
9.3.1 Add/Edit Policy Forwarding ......................................................................................203
9.4 The RIP Screen ..................................................................................................................203
Chapter 10
Quality of Service (QoS).......................................................................................................205
10.1 Overview .........................................................................................................................205
10.1.1 What You Can Do in this Chapter ...........................................................................205
10.2 What You Need to Know ..................................................................................................20 6
10.3 The Quality of Service General Screen ...........................................................................207
10.4 The Queue Setup Screen ................................................................................................208
10.4.1 Adding a QoS Queue ............................................................................................210
10.5 The Class Setup Screen ..................................................................................................210
10.5.1 Add/Edit QoS Class ...............................................................................................212
10.6 The QoS Policer Setup Screen ......................... ............................................................... 215
10.6.1 Add/Edit a QoS Policer ..........................................................................................216
10.7 The QoS Monitor Screen ................................................................................................217
10.8 Technical Reference ................................................ ....... ...... .... ...... ...... ....... ...... ....... ........218
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SBG3300-N Series User’s Guide
Table of Contents
Chapter 11
Network Address Translation (NAT)....................................................................................223
11.1 Overview ..........................................................................................................................223
11.1.1 What You Can Do in this Chapter .................. .... ... ... ... .... ... .....................................223
11.1.2 What You Need To Know ........................................................................................223
11.2 The Port Forwarding Screen ...........................................................................................224
11.2.1 Add/Edit Port Forwarding .......................................................................................226
11.3 The Applications Screen ..................................................................................................227
11.3.1 Add New Application ...............................................................................................228
11.4 The Port Triggering Screen .............................................................................................. 228
11.4.1 Add/Edit Port Triggering Rule ................................................................................230
11.5 The DMZ Screen ..............................................................................................................231
11.6 The ALG Screen ...............................................................................................................232
11.7 The Address Mapping Screen ..........................................................................................232
11.7.1 Add/Edit Address Mapping Rule .............................................................................233
11.8 Technical Reference .........................................................................................................234
11.8.1 NAT Definitions .......................................................................................................234
11.8.2 What NAT Does ......................................................................................................235
11.8.3 How NAT Works ......................................................................................................236
11.8.4 NAT Application ......................................................................................................237
Chapter 12
Dynamic DNS Setup .............................................................................................................239
12.1 Overview ..........................................................................................................................239
12.1.1 What You Can Do in this Chapter ...........................................................................239
12.1.2 What You Need To Know ................................................... ..................................... 240
12.2 The DNS Entry Screen ................................... ... ... ... .... ... ... ... .... ... ... ... ... ............................240
12.2.1 Add/Edit DNS Entry ................................................................................................241
12.3 The Dynamic DNS Screen .......................................... ... ... ... .... ... ... ... ... .... ... .....................241
Chapter 13
Interface Group.....................................................................................................................243
13.1 Overview ..........................................................................................................................243
13.2 The Interface Group Screen ........................... ... ... ............................................................243
13.2.1 Interface Group Configuration ................................................................................244
13.2.2 Interface Grouping Criteria ....................................................................................245
Chapter 14
USB Service ..........................................................................................................................247
14.1 Overview ..........................................................................................................................247
14.1.1 What You Can Do in this Chapter ...........................................................................247
14.1.2 What You Need To Know ................................................... ..................................... 247
14.2 The File Sharing Screen ..................................................................................................248
SBG3300-N Series User’s Guide
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Table of Contents
14.2.1 Before You Begin ....................................................................................................248
Chapter 15
Firewall ..................................................................................................................................251
15.1 Overview ..........................................................................................................................251
15.1.1 What You Can Do in this Chapter ...........................................................................251
15.1.2 What You Need to Know .................................... ............. ............ ............. .......... .....252
15.2 The Firewall Screen ...... .... ... ... ... .... ... ... ... ... .... ... ...............................................................253
15.3 The Service Screen .........................................................................................................253
15.3.1 Add/Edit a Service .................................................................................................255
15.4 The Access Control Screen .............................................................................................256
15.4.1 Add/Edit an ACL Rule ............................... ....................... ................... ..................257
15.5 The DoS Screen ...............................................................................................................258
Chapter 16
MAC Filter..............................................................................................................................261
16.1 Overview .........................................................................................................................261
16.2 The MAC Filter Screen .....................................................................................................261
Chapter 17
User Access Control ............................................................................................................263
17.1 Overview ..........................................................................................................................263
17.2 The User Access Control Screen ...................................... ....................................... ........ 263
17.2.1 Add/Edit a User Access Control Rule .....................................................................264
Chapter 18
Scheduler Rules....................................................................................................................267
18.1 Overview ..........................................................................................................................267
18.2 The Scheduler Rules Screen ...........................................................................................267
18.2.1 Add/Edit a Schedule ...............................................................................................268
Chapter 19
Certificates............................................................................................................................269
19.1 Overview ..........................................................................................................................269
19.1.1 What You Can Do in this Chapter ...........................................................................269
19.2 What You Need to Know ..................................................................................................26 9
19.3 The Local Certificates Screen ........................ ................................................................ ..270
19.3.1 Create Certificate Request ....................................................................................271
19.3.2 Load Signed Certificate .........................................................................................272
19.4 The Trusted CA Screen ...................................................................................................273
19.4.1 View Trusted CA Certificate ....................................................................................274
19.4.2 Import Trusted CA Certificate .................................................................................275
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SBG3300-N Series User’s Guide
Table of Contents
Chapter 20
IPSec VPN..............................................................................................................................277
20.1 Overview ..........................................................................................................................277
20.2 What You Can Do in this Chapter ..................................................................... .... ... ... ... ..277
20.3 What You Need To Know .................................................................................................278
20.4 The Setup Screen ............................................................................................................278
20.4.1 Add/Edit VPN Rule .................................................................................................279
20.4.2 The VPN Connection Add/Edit Screen ...................................................................280
20.4.3 The Default_L2TPVPN IPSec VPN Rule ................................................................286
20.5 The IPSec VPN Monitor Screen .......................................................................................287
20.6 The Radius Screen ..........................................................................................................287
20.7 Technical Reference ................................................ ....... ...... .... ...... ...... ....... ...... ....... ........288
20.7.1 IPSec Architecture ...................... .................................................... ........................ 289
20.7.2 Encapsulation .........................................................................................................290
20.7.3 IKE Phases ............................................................................................................291
20.7.4 Negotiation Mode ...................................................................................................291
20.7.5 IPSec and NAT .......................................................................................................292
20.7.6 VPN, NAT, and NAT Traversal ................................................................................292
20.7.7 ID Type and Content ................................................ ....................... ...................... .. 293
20.7.8 Pre-Shared Key ......................................................................................................294
20.7.9 Diffie-Hellman (DH) Key Groups .............................................................................295
Chapter 21
PPTP VPN..............................................................................................................................296
21.1 Overview ..........................................................................................................................296
21.2 What You Can Do in this Chapter ..................................................................... .... ... ... ... ..296
21.3 PPTP VPN Setup ....................................... .... ... ... ... .... .....................................................297
21.4 The PPTP VPN Monitor Screen .......................................................................................298
21.5 PPTP VPN Troubleshooting Tips .....................................................................................298
Chapter 22
L2TP VPN...............................................................................................................................301
22.1 Overview ..........................................................................................................................301
22.1.1 What You Can Do in this Chapter ...........................................................................301
22.2 L2TP VPN Screen ......... .... ... .................................................................... ... ... ... .... ... ... .....302
22.3 The L2TP VPN Monitor Screen ...................... ...... ....... ...... ....... ...... ...... .... ...... ....... ...... .....303
22.4 L2TP VPN Troubleshooting Tips .......................................................... .... ... ... ... .... ... ... ... ..303
Chapter 23
Log ........................................................................................................................................307
23.1 Overview ..........................................................................................................................307
23.1.1 What You Can Do in this Chapter ...........................................................................307
23.1.2 What You Need To Know ................................................... ..................................... 307
SBG3300-N Series User’s Guide
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Table of Contents
23.2 The System Log Screen ...................................................................................................308
23.3 The Security Log Screen ......................................... .... ... ..................................................309
Chapter 24
Network Status .....................................................................................................................311
24.1 Overview ..........................................................................................................................311
24.1.1 What You Can Do in this Chapter ...........................................................................311
24.2 The WAN Status Screen ..................................................................................................311
24.3 The LAN Status Screen ....................................................................................................312
Chapter 25
ARP Table..............................................................................................................................315
25.1 Overview ..........................................................................................................................315
25.1.1 How ARP Works ................................................... ... ... .... ... ... ... ... ............................ 315
25.2 ARP Table Screen ............................................................................................................315
Chapter 26
Routing Table........................................................................................................................317
26.1 Overview ..........................................................................................................................317
26.2 The Routing Table Screen ................................................................................................317
Chapter 27
IGMP Status ..........................................................................................................................319
27.1 Overview ..........................................................................................................................319
27.2 The IGMP Group Status Screen ......................................................................................319
Chapter 28
xDSL Statistics......................................................................................................................321
28.1 The xDSL Statistics Screen ..............................................................................................321
Chapter 29
User Account ........................................................................................................................325
29.1 Overview .........................................................................................................................325
29.2 The User Account Screen ....................................... .... ... ... ... .... ... ... ... ... .... ........................325
29.2.1 Add/Edit a Users Account ....... ... ... ... .... ... ...............................................................326
Chapter 30
Remote Management............................................................................................................329
30.1 Overview ..........................................................................................................................329
30.2 The Remote MGMT Screen ....................... .................................................................... ..329
Chapter 31
TR-069 Client.........................................................................................................................331
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SBG3300-N Series User’s Guide
Table of Contents
31.1 Overview ..........................................................................................................................331
31.2 The TR-069 Client Screen ...............................................................................................331
Chapter 32
SNMP .....................................................................................................................................333
32.1 The SNMP Agent Screen .................................................................................................333
Chapter 33
Time .......................................................................................................................................335
33.1 Overview ..........................................................................................................................335
33.2 The Time Screen .............................................................................................................335
Chapter 34
E-mail Notification................................................................................................................339
34.1 Overview .......................................................................................................................339
34.2 The Email Notification Screen ..........................................................................................339
34.2.1 Email Notification Edit ...........................................................................................340
Chapter 35
Logs Setting .........................................................................................................................341
35.1 Overview .........................................................................................................................341
35.2 The Log Setting Screen ...................................................................................................341
35.2.1 Example E-mail Log ...............................................................................................342
Chapter 36
Firmware Upgrade ................................................................................................................345
36.1 Overview ..........................................................................................................................345
36.2 The Firmware Screen .......................................................................................................345
Chapter 37
Configuration ........................................................................................................................347
37.1 Overview ..........................................................................................................................347
37.2 The Configuration Screen .......... .... ... ... ............................................................................347
37.3 The Reboot Screen ..........................................................................................................349
Chapter 38
Diagnostic .............................................................................................................................350
38.1 Overview ..........................................................................................................................350
38.1.1 What You Can Do in this Chapter ...........................................................................350
38.2 What You Need to Know ..................................................................................................35 0
38.3 Ping & TraceRoute & NsLookup ......................................................................................351
38.4 802.1ag ............................................................................................................................352
38.5 OAM Ping Test .................................................................................................................353
SBG3300-N Series User’s Guide
13
Table of Contents
Chapter 39
Troubleshooting....................................................................................................................355
39.1 Power, Hardware Connections, and LEDs ............................... ........................................355
39.2 Device Access and Login .................................................................................................356
39.3 Internet Access ................................................................................................................358
39.4 Wireless Internet Access ..................................................................................................359
39.5 USB Device Connection ...................................................................................................360
39.6 UPnP ................................................................................................................................360
Appendix A Setting up Your Computer’s IP Address...........................................................363
Appendix B IP Addresses and Subnetting...........................................................................385
Appendix C Pop-up Windows, JavaScript and Java Permissions.......................................393
Appendix D Wireless LANs..................................................................................................403
Appendix E IPv6..................................................................................................................417
Appendix F Services............................................................................................................425
Appendix G Legal Information.............................................................................................429
Index ......................................................................................................................................433
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SBG3300-N Series User’s Guide
PART I
User’s Guide
15
16
1.1 Overview
The VMG1312-B Series is a wireless VDSL router and Gigabit Ethernet gateway. It has one DSL port
and Gigabit Ethernet for super-fast Internet access over analog (POTS) telephone lines. The Device
supports both Packet Transfer Mode (PTM) and Asynchronous Transfer Mode (ATM). It is backward
compatible with ADSL, ADSL2 and ADSL2+ in case VDSL is not available. The Device also provides
IEEE 802.11b/g/n wireless networking to extend the range of your existing wired network without
additional wiring.
Only use firmware for your Device’s specific model. Refer to the label on
the bottom of your Device.
The Device has one USB port used to share files via a USB memory stick or a USB hard drive.
CHAPTER 1
Introducing the Device
1.2 Ways to Manage the Device
Use any of the following methods to manage the Device.
• Web Configurator. This is recommended for everyday management of the Device using a
(supported) web browser.
• TR-069. This is an auto-configuration server used to remotely configure your device.
1.3 Good Habits for Managing the Device
Do the following things regularly to make the Device more secure and to manage the Device more
effectively.
• Change the password. Use a password that’s not easy to guess and that consists of different
types of characters, such as numbers and letters.
• Write down the password and put it in a safe place.
• Back up the configuration (and make sure you know how to restore it). Restoring an earlier
working configuration may be useful if the device becomes unstable or even crashes. If you
forget your password, you will have to reset the Device to its factory default settings. If you
backed up an earlier configuration file, you would not have to totally re-configure the Device. You
could simply restore your last configuration.
SBG3300-N Series User’s Guide 17
Chapter 1 Introducing the Device
ADSL / VDSL
WLAN
PPPoE
IPoE
Bridging
WAN
ADSL
IPoA
WAN
LAN
LAN
WLAN
A
A
PPPoA
IPoE
PPPoE
Bridging
1.4 Applications for the Device
Here are some example uses for which the Device is well suited.
1.4.1 Internet Access
Your Device provides shared Internet access by connecting the DSL port to the DSL or MODEM
jack on a splitter or your telephone jack. You can have multiple WAN services over one ADSL or
VDSL. The Device cannot work in ADSL and VDSL mode at the same time.
Note: The ADSL and VDSL lines share the same WAN (layer-2) interfaces that you
configure in the Device. Refer to Section 6.2 on page 123 for the Network Setting
> Broadband screen.
Computers can connect to the Device’s LAN ports (or wirelessly).
Figure 1 Device’s Internet Access Application
18
SBG3300-N Series User’s Guide
You can also configure IP filtering on the Device for secure Internet access. When the IP filter is on,
B
A
all incoming traffic from the Internet to your network is blocked by default unless it is initiated from
your network. This means that probes from the outside to your network are not allowed, but you
can safely browse the Internet and download files.
1.4.2 Device’s USB Support
The USB port of the Device is used for file-sharing.
File Sharing
Use the built-in USB 2.0 port to share files on a USB memory stick or a USB hard drive (B). You can
connect one USB hard drive to the Device at a time. Use FTP to access the files on the USB device.
Figure 2 USB File Sharing Application
Chapter 1 Introducing the Device
1.5 LEDs (Lights)
The following graphic displays the labels of the LEDs.
Figure 3 LEDs on the Device
SBG3300-N Series User’s Guide
19
Chapter 1 Introducing the Device
None of the LEDs are on if the Device is not receiving power.
Table 1 LED Descriptions
LED COLOR STATUS DESCRIPTION
POWER Green On The Device is receiving power and ready for use.
Red On The Device detected an error while self-testing, or there is a device
ETHERNET
LAN 1-4
ETHERNET Green On The Gigabit Ethernet connection is working.
DSL Green On The ADSL line is up.
INTERNET Green On The Device has an IP connection but no traffic.
MOBILE Green On The 3G WAN connection is working.
USB Green On The Device recognizes a USB connection.
WLAN/WPS Green On The wireless network is activated.
Green On The Device has a successful Ethernet connection with a device on the
Orange On The VDSL line is up.
Green
and
Orange
Blinking The Device is self-testing.
malfunction.
Off The Device is not receiving power.
Local Area Network (LAN).
Blinking The Device is sending or receiving data to/from the LAN.
Off The Device does not have an Ethernet connection with the LAN.
Blinking The Device is sending or receiving data to/from the Gigabit Ethernet
link.
Off There is no Gigabit Ethernet link.
Blinking The Device is initializing the ADSL line.
Off The ADSL line is down.
Blinking The Device is initializing the VDSL line.
Off The VDSL line is down.
Your device has a WAN IP address (either static or assigned by a DHCP
server), PPP negotiation was successfully completed (if used) and the
DSL connection is up.
Blinking The Device is sending or receiving IP traffic.
Off There is no Internet connection or the gateway is in bridged mode.
Blinking The Device is sending or receiving data to/from the 3G WAN connection.
Off There is no 3G WAN connection.
Blinking The Device is sending/receiving data to /from the USB device connected
to it.
Off The Device does not detect a USB connection.
Blinking The Device is communicating with other wireless clients.
Blinking The Device is setting up a WPS connection.
Off The wireless network is not activated.
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SBG3300-N Series User’s Guide
1.6 The RESET Button
If you forget your password or cannot access the web configurator, you will need to use the RESET
button at the back of the device to reload the factory-default configuration file. This means that you
will lose all configurations that you had previously and the password will be reset to “1234”.
1 Make sure the POWER LED is on (not blinking).
2 To set the device back to the factory default settings, press the RESET button for ten seconds or
until the POWER LED begins to blink and then release it. When the POWER LED begins to blink,
the defaults have been restored and the device restarts.
1.7 Wireless Access
The Device is a wireless Access Point (AP) for wireless clients, such as notebook computers or PDAs
and iPads. It allows them to connect to the Internet without having to rely on inconvenient Ethernet
cables.
Chapter 1 Introducing the Device
You can configure your wireless network in either the built-in Web Configurator.
Figure 4 Wireless Access Example
1.7.1 Using the WLAN Button
If the wireless network is turned off, press the WLAN button at the front of the Device for one
second. Once the WLAN LED turns green, the wireless network is active.
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Chapter 1 Introducing the Device
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SBG3300-N Series User’s Guide
2.1 Overview
The web configurator is an HTML-based management interface that allows easy device setup and
management via Internet browser. Use Internet Explorer 6.0 and later versions or Mozilla Firefox 3
and later versions or Safari 2.0 and later versions. The recommended screen resolution is 1024 by
768 pixels.
In order to use the web configurator you need to allow:
• Web browser pop-up windows from your device. Web pop-up blocking is enabled by default in
Windows XP SP (Service Pack) 2.
• JavaScript (enabled by default).
• Java permissions (enabled by default).
CHAPTER 2
The Web Configurator
See Appendix C on page 393 if you need to make sure these functions are allowed in Internet
Explorer.
2.1.1 Accessing the Web Configurator
1 Make sure your Device hardware is properly connected (refer to the Quick Start Guide).
2 Launch your web browser. If the Device does not automatically re-direct you to the login screen, go
to http://192.168.1.1.
3 A password screen displays. To access the administrative web configurator and manage the Device,
type the default username admin and password 1234 in the password screen and click Login. If
advanced account security is enabled (see Section 29.2 on page 325) the number of dots that
appears when you type the password changes randomly to prevent anyone watching the password
field from knowing the length of your password. If you have changed the password, enter your
password and click Login.
Figure 5 Password Screen
SBG3300-N Series User’s Guide 23
Chapter 2 The Web Configurator
4 The following screen displays if you have not yet changed your password. It is strongly
recommended you change the default password. Enter a new password, retype it to confirm and
click Apply; alternatively click Skip to proceed to the main menu if you do not want to change the
password now.
Figure 6 Change Password Screen
5 The Status page appears, where you can view the Device’s interface and system information.
6 Click the Quick Start Wizard button on top of the page to configure the Device’s time zone, basic
Internet access, and wireless settings. See Chapter 3 on page 31 for more information.
Figure 7 Status
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SBG3300-N Series User’s Guide
2.2 Web Configurator Layout
B
C
A
Figure 8 Screen Layout
Chapter 2 The Web Configurator
As illustrated above, the main screen is divided into these parts:
• A - title bar
• B - main window
• C - navigation panel
2.2.1 Title Bar
The title bar provides some icons in the upper right corner.
The icons provide the following functions.
Table 2 Web Configurator Icons in the Title Bar
ICON DESCRIPTION
Quick Start: Click this icon to open screens where you can configure the Device’s time zone
Internet access, and wireless settings.
Logout: Click this icon to log out of the web configurator.
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Chapter 2 The Web Configurator
2.2.2 Main Window
The main window displays information and configuration fields. It is discussed in the rest of this
document. See Chapter 5 on page 115 for more information about the Status screen.
If you click Virtual Device on the System Info screen, a graphic shows the connection status of
the Device’s ports. The connected interfaces are in color and disconnected interfaces are gray.
Figure 9 Virtual Device
2.2.3 Navigation Panel
Use the menu items on the navigation panel to open screens to configure Device features. The
following tables describe each menu item.
Table 3 Navigation Panel Summary
LINK TAB FUNCTION
Status Click this to go to the main Web Configurator screen.
Network Setting
Broadband Broadband Use this screen to view and configure ISP parameters, WAN IP
3G WAN Use this screen to configure 3G WAN connection.
Add New 3G
Dongle
Advanced Use this screen to enable or disable PTM over ADSL, Annex M, and
802.1x Use this screen to view and configure the IEEE 802.1x settings on the
multi-WAN Use this screen to configure the multiple WAN load balance and
address assignment, and other advanced properties. You can also add
new WAN connections.
Use this screen to view or add a new 3G dongle.
DSL PhyR functions.
Device.
failover rules to distribute traffic among different interfaces.
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SBG3300-N Series User’s Guide
Chapter 2 The Web Configurator
Table 3 Navigation Panel Summary (continued)
LINK TAB FUNCTION
Wireless General Use this screen to configure the wireless LAN settings and WLAN
authentication/security settings.
More AP Use this screen to configure multiple BSSs on the Device.
MAC
Authentication
WPS Use this screen to configure and view your WPS (Wi-Fi Protected
WMM Use this screen to enable or disable Wi-Fi MultiMedia (WMM).
Others Use this screen to configure advanced wireless settings.
Channel Status Use this screen to scan wireless LAN channel noises and view the
LAN LAN Setup Use this screen to configure LAN TCP/IP settings, and other advanced
Static DHCP Use this screen to assign specific IP addresses to individual MAC
UPnP Use this screen to turn UPnP and UPnP NAT-T on or off.
Additional
Subnet
5th Ethernet
Port
Routing Static Route Use this screen to view and set up static routes on the Device.
Policy
Forwarding
RIP
QoS General Use this screen to enable QoS and traffic prioritizing. You can also
Queue Setup Use this screen to configure QoS queues.
Class Setup Use this screen to define a classifier.
Policer Setup Use these screens to configure QoS policers.
Monitor Use this screen to view QoS packets statistics.
NAT Port Forwarding Use this screen to make your local servers visible to the outside
Applications Use this screen to configure servers behind the Device.
Port Triggering Use this screen to change your Device’s port triggering settings.
DMZ Use this screen to configure a default server which receives packets
ALG Use this screen to enable or disable NAT ALG and SIP ALG.
Address Mapping Use this screen to change your Device’s address mapping settings.
DNS DNS Entry Use this screen to view and configure DNS routes.
Dynamic DNS Use this screen to allow a static hostname alias for a dynamic IP
Interface
Group
USB Device Use this screen to enable file sharing via the Device.
Security
Use this screen to block or allow wireless traffic from wireless devices
of certain SSIDs and MAC addresses to the Device.
Setup) settings.
results.
properties.
addresses.
Use this screen to configure IP alias and public static IP.
Use this screen to configure the Ethernet WAN port as a LAN port.
Use this screen to configure policy routing on the Device.
Use this screen to set up RIP settings on the Device.
configure the QoS rules and actions.
world.
from ports that are not specified in the Port Forwarding screen.
address.
Use this screen to create a new interface group, which is a new LAN
bridge interface (subnet).
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Chapter 2 The Web Configurator
Table 3 Navigation Panel Summary (continued)
LINK TAB FUNCTION
Firewall General Use this screen to configure the security level of your firewall.
MAC Filter Use this screen to block or allow traffic from devices of certain MAC
User Access
Control
Scheduler Rule Use this screen to configure the days and times when a configured
Certificates Local Certificates Use this screen to view a summary list of certificates and manage
VPN
IPSec VPN Setup Use this screen to display and manage the Device’s IPSec VPN rules
PPTP VPN Setup Use this screen to configure the PPTP VPN settings in the Device.
L2TP VPN Setup Use this screen to configure the Device’s L2TP VPN settings.
System Monitor
Log System Log Use this screen to view the status of events that occurred to the
Network Status WAN Use this screen to view the status of all network traffic going through
ARP Table Use this screen to view the ARP table. It displays the IP and MAC
Routing Table Use this screen to view the routing table.
IGMP Group
Status
xDSL Statistics Use this screen to view the Device’s xDSL traffic statistics.
Maintenance
User Account Use this screen to manage user accounts, which includes configuring
Remote MGMT Use this screen to enable specific traffic directions for network
Service Use this screen to add Internet services and configure firewall rules.
Access Control Use this screen to enable specific traffic directions for network
services.
DoS Use this screen to activate protection against Denial of Service (DoS)
attacks.
addresses to the Device.
Use this screen to block web sites with the specific URL.
restriction (such as User Access control) is enforced.
certificates and certification requests.
Trusted CA
Monitor Use this screen to display and manage active IPSec VPN connections.
Radius Use this screen to manage the list of RADIUS servers the Device can
Monitor Use this screen to view settings for PPTP clients.
Monitor Use this screen to view settings for L2TP clients.
Security Log Use this screen to view the login record of the Device. You can export
LAN Use this screen to view the status of all network traffic going through
Use this screen to view and manage the list of the trusted CAs.
(tunnels).
use in authenticating users.
Device. You can export or e-mail the logs.
or e-mail the logs.
the WAN port of the Device.
the LAN ports of the Device.
address of each DHCP connection.
Use this screen to view the status of all IGMP settings on the Device.
the username, password, retry times, file sharing, captive portal, and
customizing the login message.
services.
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SBG3300-N Series User’s Guide
Chapter 2 The Web Configurator
Table 3 Navigation Panel Summary (continued)
LINK TAB FUNCTION
TR-069 Client Use this screen to configure the Device to be managed by an Auto
Configuration Server (ACS).
SNMP Use this screen to enable/disable and configure settings for SNMP.
Time Use this screen to change your Device’s time and date.
Email
Notification
Log Setting Use this screen to change your Device’s log settings.
Firmware
Upgrade
Configuration Use this screen to backup and restore your device’s configuration
Reboot Use this screen to reboot the Device without turning the power off.
Diagnostic Ping &
Traceroute &
Nslookup
802.1ag Use this screen to configure CFM (Connectivity Fault Management)
OAM Ping Use this screen to view information to help you identify problems with
Use this screen to configure up to two mail servers and sender
addresses on the Device.
Use this screen to upload firmware to your device.
(settings) or reset the factory default settings.
Use this screen to identify problems with the DSL connection. You can
use Ping, TraceRoute, or Nslookup to help you identify problems.
MD (maintenance domain) and MA (maintenance association),
perform connectivity tests and view test reports.
the DSL connection.
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Chapter 2 The Web Configurator
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SBG3300-N Series User’s Guide
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