ZyXEL SBG3300-N User Manual
Quick Start Guide
SBG3300-N Series
Wireless N VDSL2 Combo WAN Small Business Security Gateway
Version 1.00
Edition 3, 1/2014
User’s Guide
Default Login Details
LAN IP Address http://192.168.1.1
User Name admin
Password 1234
www.zyxel.com
Copyright © 2014 ZyXEL Communications Corporation
IMPORTANT!
READ CAREFULLY BEFORE USE.
KEEP THIS GUIDE FOR FUTURE REFERENCE.
Screenshots and graphics in this book may differ slightly from your product due to differences in
your product firmware or your computer operating system. Every effort has been made to ensure
that the information in this manual is accurate.
Related Documentation
•Quick Start Guide
The Quick Start Guide shows how to connect the Device and access the Web Configurator
wizards. It contains information on setting up your network and configuring for Internet access.
SBG3300-N Series User’s Guide2
Contents Overview
Contents Overview
User’s Guide ...........................................................................................................................15
Introducing the Device ...............................................................................................................17
The Web Configurator ................................................................................................................23
Quick Start ..................................................................................................................................31
Technical Reference ..............................................................................................................35
Status Screens ........................................................................................................................... 37
Broadband ..................................................................................................................................41
Wireless .....................................................................................................................................71
LAN ..........................................................................................................................................103
Routing .....................................................................................................................................125
Quality of Service (QoS) ..........................................................................................................131
Network Address Translation (NAT) .........................................................................................149
Dynamic DNS Setup ................................................................................................................165
Interface Group/VLAN ..............................................................................................................169
USB Service .............................................................................................................................175
Firewall .....................................................................................................................................179
MAC Filter ................................................................................................................................189
User Access Control ................................................................................................................191
Scheduler Rules .......................................................................................................................195
Certificates ...............................................................................................................................197
IPSec VPN ...............................................................................................................................205
PPTP VPN ............................................................................................................................... 225
L2TP VPN ................................................................................................................................ 231
Log .......................................................................................................................................... 237
Network Status ........................................................................................................................241
ARP Table ................................................................................................................................245
Routing Table ...........................................................................................................................247
IGMP Status ............................................................................................................................ 249
xDSL Statistics .........................................................................................................................251
User Account ............................................................................................................................255
Remote Management ...............................................................................................................259
TR-069 Client ...........................................................................................................................261
SNMP .......................................................................................................................................263
Time .........................................................................................................................................265
E-mail Notification ....................................................................................................................269
Logs Setting ............................................................................................................................271
Firmware and WWAN Package Upgrade .................................................................................275
SBG3300-N Series User’s Guide
3
Contents Overview
Configuration ............................................................................................................................279
Diagnostic ................................................................................................................................283
Troubleshooting ....................................................................................................................... 289
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SBG3300-N Series User’s Guide
Table of Contents
Table of Contents
Contents Overview ..................................................................................................................3
Table of Contents .....................................................................................................................5
Part I: User’s Guide ................................................................................15
Chapter 1
Introducing the Device...........................................................................................................17
1.1 Overview ..............................................................................................................................17
1.2 Ways to Manage the Device ................................................................................................ 17
1.3 Good Habits for Managing the Device .................................................................................17
1.4 Applications for the Device ..................................................................................................18
1.4.1 Internet Access ........................................................................................................... 18
1.4.2 Device’s USB Support ................................................................................................19
1.5 LEDs (Lights) .......................................................................................................................20
1.6 The RESET Button ...............................................................................................................21
1.7 Wireless Access ...................................................................................................................21
1.7.1 Using the WLAN Button ..............................................................................................22
Chapter 2
The Web Configurator............................................................................................................23
2.1 Overview ..............................................................................................................................23
2.1.1 Accessing the Web Configurator ................................................................................23
2.2 Web Configurator Layout ..................................................................................................... 25
2.2.1 Title Bar ......................................................................................................................25
2.2.2 Main Window ..............................................................................................................26
2.2.3 Navigation Panel ........................................................................................................26
Chapter 3
Quick Start...............................................................................................................................31
3.1 Overview ..............................................................................................................................31
3.2 Quick Start Setup .................................................................................................................31
Part II: Technical Reference...................................................................35
Chapter 4
Status Screens........................................................................................................................37
SBG3300-N Series User’s Guide
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4.1 Overview ..............................................................................................................................37
4.2 The Status Screen ................................................................................................................ 37
Chapter 5
Broadband...............................................................................................................................41
5.1 Overview ..............................................................................................................................41
5.1.1 What You Can Do in this Chapter ...............................................................................41
5.1.2 What You Need to Know ............................................................................................. 42
5.1.3 Before You Begin ........................................................................................................45
5.2 The Broadband Screen ........................................................................................................45
5.2.1 Add/Edit Internet Connection ......................................................................................47
5.3 The 3G WAN Screen ...........................................................................................................55
5.4 The Add New 3G Dongle Screen .........................................................................................58
5.4.1 Add 3G Dongle Information ........................................................................................ 59
5.5 The Advanced Screen ..........................................................................................................59
5.6 The 802.1x Screen ...............................................................................................................60
5.6.1 Edit 802.1x Settings ....................................................................................................61
5.7 The multi-WAN Screen ........................................................................................................62
5.7.1 Add/Edit multi-WAN .................................................................................................... 63
5.7.2 How to Configure multi-WAN for Load Balancing and Failover ..................................64
5.8 Technical Reference .............................................................................................................65
Chapter 6
Wireless...................................................................................................................................71
6.1 Overview ..............................................................................................................................71
6.1.1 What You Can Do in this Chapter ...............................................................................71
6.1.2 What You Need to Know ............................................................................................. 72
6.2 The General Screen ............................................................................................................72
6.2.1 No Security .................................................................................................................75
6.2.2 Basic (WEP Encryption) .............................................................................................75
6.2.3 More Secure (WPA(2)-PSK) .......................................................................................77
6.2.4 WPA(2) Authentication ................................................................................................78
6.3 The More AP Screen ............................................................................................................ 79
6.3.1 Edit More AP ............................................................................................................. 81
6.4 MAC Authentication .............................................................................................................83
6.5 The WPS Screen .................................................................................................................84
6.6 The WMM Screen ................................................................................................................ 85
6.7 The Others Screen ............................................................................................................... 86
6.8 The Channel Status Screen ................................................................................................. 88
6.9 The Scheduling Screen ........................................................................................................88
6.9.1 Add Schedule .............................................................................................................89
6.10 Technical Reference ...........................................................................................................90
6.10.1 Wireless Network Overview ......................................................................................90
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6.10.2 Additional Wireless Terms ........................................................................................ 92
6.10.3 Wireless Security Overview ...................................................................................... 92
6.10.4 Signal Problems ....................................................................................................... 94
6.10.5 BSS ..........................................................................................................................95
6.10.6 MBSSID ....................................................................................................................95
6.10.7 Preamble Type .........................................................................................................96
6.10.8 WiFi Protected Setup (WPS) ....................................................................................96
Chapter 7
LAN ........................................................................................................................................103
7.1 Overview ............................................................................................................................103
7.1.1 What You Can Do in this Chapter .............................................................................103
7.1.2 What You Need To Know ..........................................................................................104
7.1.3 Before You Begin ......................................................................................................105
7.2 The LAN Setup Screen ......................................................................................................105
7.3 The Static DHCP Screen ....................................................................................................109
7.4 The UPnP Screen ..............................................................................................................110
7.5 Installing UPnP in Windows Example ................................................................................ 111
7.6 Using UPnP in Windows XP Example ............................................................................... 114
7.7 The Additional Subnet Screen ...........................................................................................120
7.8 The 5th Ethernet Port Screen ............................................................................................121
7.9 Technical Reference ...........................................................................................................121
7.9.1 LANs, WANs and the Device ....................................................................................122
7.9.2 DHCP Setup .............................................................................................................122
7.9.3 DNS Server Addresses ............................................................................................122
7.9.4 LAN TCP/IP ..............................................................................................................123
Chapter 8
Routing ..................................................................................................................................125
8.1 Overview ...........................................................................................................................125
8.1.1 What You Can Do in this Chapter .............................................................................125
8.2 The Routing Screen ...........................................................................................................126
8.2.1 Add/Edit Static Route ................................................................................................ 127
8.3 The Policy Forwarding Screen ...........................................................................................127
8.3.1 Add/Edit Policy Forwarding ......................................................................................129
8.4 The RIP Screen ..................................................................................................................129
Chapter 9
Quality of Service (QoS).......................................................................................................131
9.1 Overview ...........................................................................................................................131
9.1.1 What You Can Do in this Chapter .............................................................................131
9.2 What You Need to Know ....................................................................................................132
9.3 The Quality of Service General Screen .............................................................................133
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9.4 The Queue Setup Screen ..................................................................................................134
9.4.1 Adding a QoS Queue .............................................................................................. 136
9.5 The Class Setup Screen ....................................................................................................136
9.5.1 Add/Edit QoS Class .................................................................................................138
9.6 The QoS Policer Setup Screen ..........................................................................................141
9.6.1 Add/Edit a QoS Policer ............................................................................................142
9.7 The QoS Monitor Screen ..................................................................................................143
9.8 Technical Reference ...........................................................................................................144
Chapter 10
Network Address Translation (NAT)....................................................................................149
10.1 Overview ..........................................................................................................................149
10.1.1 What You Can Do in this Chapter ...........................................................................149
10.1.2 What You Need To Know ........................................................................................149
10.2 The Port Forwarding Screen ........................................................................................... 150
10.2.1 Add/Edit Port Forwarding ...................................................................................... 152
10.3 The Applications Screen .................................................................................................. 153
10.3.1 Add New Application ..............................................................................................154
10.4 The Port Triggering Screen .............................................................................................. 154
10.4.1 Add/Edit Port Triggering Rule ................................................................................156
10.5 The Default Server Screen ............................................................................................... 157
10.6 The ALG Screen ..............................................................................................................158
10.7 The Address Mapping Screen ..........................................................................................158
10.7.1 Add/Edit Address Mapping Rule .............................................................................159
10.8 Technical Reference .........................................................................................................160
10.8.1 NAT Definitions .......................................................................................................160
10.8.2 What NAT Does ......................................................................................................161
10.8.3 How NAT Works ..................................................................................................... 162
10.8.4 NAT Application ......................................................................................................163
Chapter 11
Dynamic DNS Setup .............................................................................................................165
11.1 Overview ..........................................................................................................................165
11.1.1 What You Can Do in this Chapter ........................................................................... 165
11.1.2 What You Need To Know ........................................................................................ 166
11.2 The DNS Entry Screen .....................................................................................................166
11.2.1 Add/Edit DNS Entry ................................................................................................167
11.3 The Dynamic DNS Screen ...............................................................................................167
Chapter 12
Interface Group/VLAN..........................................................................................................169
12.1 Overview ..........................................................................................................................169
12.2 The Interface Group/VLAN Screen ..................................................................................169
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12.2.1 Interface Group Configuration ................................................................................ 170
12.2.2 Interface Grouping Criteria ....................................................................................172
Chapter 13
USB Service ..........................................................................................................................175
13.1 Overview ..........................................................................................................................175
13.1.1 What You Can Do in this Chapter ...........................................................................175
13.1.2 What You Need To Know ........................................................................................175
13.2 The File Sharing Screen ..................................................................................................176
13.2.1 Before You Begin ....................................................................................................176
Chapter 14
Firewall ..................................................................................................................................179
14.1 Overview ..........................................................................................................................179
14.1.1 What You Can Do in this Chapter ...........................................................................179
14.1.2 What You Need to Know ......................................................................................... 180
14.2 The Firewall Screen .........................................................................................................181
14.3 The Service Screen .........................................................................................................181
14.3.1 Add/Edit a Service .................................................................................................183
14.4 The Access Control Screen .............................................................................................184
14.4.1 Add/Edit an ACL Rule ........................................................................................... 185
14.5 The DoS Screen ...............................................................................................................187
Chapter 15
MAC Filter..............................................................................................................................189
15.1 Overview .........................................................................................................................189
15.2 The MAC Filter Screen .....................................................................................................189
Chapter 16
User Access Control ............................................................................................................191
16.1 Overview ..........................................................................................................................191
16.2 The User Access Control Screen .....................................................................................191
16.2.1 Add/Edit a User Access Control Rule .....................................................................192
Chapter 17
Scheduler Rules....................................................................................................................195
17.1 Overview ..........................................................................................................................195
17.2 The Scheduler Rules Screen ...........................................................................................195
17.2.1 Add/Edit a Schedule ...............................................................................................196
Chapter 18
Certificates............................................................................................................................197
18.1 Overview ..........................................................................................................................197
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Table of Contents
18.1.1 What You Can Do in this Chapter ...........................................................................197
18.2 What You Need to Know ..................................................................................................197
18.3 The Local Certificates Screen ..........................................................................................198
18.3.1 Create Certificate Request ....................................................................................199
18.3.2 Load Signed Certificate .........................................................................................200
18.4 The Trusted CA Screen ................................................................................................... 201
18.4.1 View Trusted CA Certificate .................................................................................... 202
18.4.2 Import Trusted CA Certificate .................................................................................203
Chapter 19
IPSec VPN..............................................................................................................................205
19.1 Overview ..........................................................................................................................205
19.2 What You Can Do in this Chapter ....................................................................................205
19.3 What You Need To Know ................................................................................................. 206
19.4 The Setup Screen ............................................................................................................206
19.4.1 Add/Edit VPN Rule .................................................................................................207
19.4.2 The VPN Connection Add/Edit Screen ...................................................................208
19.4.3 The Default_L2TP_VPN IPSec VPN Rule .............................................................. 214
19.5 The IPSec VPN Monitor Screen ....................................................................................... 215
19.6 The Radius Screen ..........................................................................................................215
19.7 Technical Reference .........................................................................................................216
19.7.1 IPSec Architecture ..................................................................................................217
19.7.2 Encapsulation .........................................................................................................218
19.7.3 IKE Phases ............................................................................................................ 219
19.7.4 Negotiation Mode ................................................................................................... 219
19.7.5 IPSec and NAT ....................................................................................................... 220
19.7.6 VPN, NAT, and NAT Traversal ................................................................................ 220
19.7.7 ID Type and Content ...............................................................................................221
19.7.8 Pre-Shared Key ......................................................................................................222
19.7.9 Diffie-Hellman (DH) Key Groups .............................................................................223
Chapter 20
PPTP VPN..............................................................................................................................225
20.1 Overview ..........................................................................................................................225
20.2 What You Can Do in this Chapter ....................................................................................225
20.3 PPTP VPN Setup .............................................................................................................226
20.4 The PPTP VPN Monitor Screen .......................................................................................227
20.5 PPTP VPN Troubleshooting Tips ..................................................................................... 227
Chapter 21
L2TP VPN...............................................................................................................................231
21.1 Overview ..........................................................................................................................231
21.1.1 What You Can Do in this Chapter ...........................................................................231
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SBG3300-N Series User’s Guide
Table of Contents
21.2 L2TP VPN Screen ............................................................................................................232
21.3 The L2TP VPN Monitor Screen ........................................................................................233
21.4 L2TP VPN Troubleshooting Tips ......................................................................................233
Chapter 22
Log ........................................................................................................................................237
22.1 Overview ..........................................................................................................................237
22.1.1 What You Can Do in this Chapter ...........................................................................237
22.1.2 What You Need To Know ........................................................................................237
22.2 The System Log Screen ...................................................................................................238
22.3 The Security Log Screen ..................................................................................................239
Chapter 23
Network Status .....................................................................................................................241
23.1 Overview ..........................................................................................................................241
23.1.1 What You Can Do in this Chapter ...........................................................................241
23.2 The WAN Status Screen ..................................................................................................241
23.3 The LAN Status Screen ....................................................................................................242
Chapter 24
ARP Table..............................................................................................................................245
24.1 Overview ..........................................................................................................................245
24.1.1 How ARP Works .....................................................................................................245
24.2 ARP Table Screen ............................................................................................................245
Chapter 25
Routing Table........................................................................................................................247
25.1 Overview ..........................................................................................................................247
25.2 The Routing Table Screen ................................................................................................247
Chapter 26
IGMP Status ..........................................................................................................................249
26.1 Overview ..........................................................................................................................249
26.2 The IGMP Group Status Screen ......................................................................................249
Chapter 27
xDSL Statistics......................................................................................................................251
27.1 The xDSL Statistics Screen ..............................................................................................251
Chapter 28
User Account ........................................................................................................................255
28.1 Overview .........................................................................................................................255
28.2 The User Account Screen ................................................................................................ 255
SBG3300-N Series User’s Guide
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Table of Contents
28.2.1 Add/Edit a Users Account ......................................................................................256
Chapter 29
Remote Management............................................................................................................259
29.1 Overview ..........................................................................................................................259
29.2 The Remote MGMT Screen .............................................................................................259
Chapter 30
TR-069 Client.........................................................................................................................261
30.1 Overview ..........................................................................................................................261
30.2 The TR-069 Client Screen ...............................................................................................261
Chapter 31
SNMP .....................................................................................................................................263
31.1 The SNMP Agent Screen .................................................................................................263
Chapter 32
Time .......................................................................................................................................265
32.1 Overview ..........................................................................................................................265
32.2 The Time Screen .............................................................................................................265
Chapter 33
E-mail Notification................................................................................................................269
33.1 Overview .......................................................................................................................269
33.2 The Email Notification Screen ..........................................................................................269
33.2.1 Email Notification Edit ...........................................................................................270
Chapter 34
Logs Setting .........................................................................................................................271
34.1 Overview .........................................................................................................................271
34.2 The Log Setting Screen ...................................................................................................271
34.2.1 Example E-mail Log ...............................................................................................272
Chapter 35
Firmware and WWAN Package Upgrade ............................................................................275
35.1 Overview ..........................................................................................................................275
35.2 The Firmware Screen .......................................................................................................275
Chapter 36
Configuration ........................................................................................................................279
36.1 Overview ..........................................................................................................................279
36.2 The Configuration Screen ................................................................................................279
36.3 The Reboot Screen ..........................................................................................................281
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SBG3300-N Series User’s Guide
Table of Contents
Chapter 37
Diagnostic .............................................................................................................................283
37.1 Overview ..........................................................................................................................283
37.1.1 What You Can Do in this Chapter ...........................................................................283
37.2 What You Need to Know ..................................................................................................283
37.3 Ping & TraceRoute & NsLookup ......................................................................................284
37.4 802.1ag ............................................................................................................................285
37.5 OAM Ping Test .................................................................................................................286
Chapter 38
Troubleshooting....................................................................................................................289
38.1 Power, Hardware Connections, and LEDs .......................................................................289
38.2 Device Access and Login .................................................................................................290
38.3 Internet Access ................................................................................................................ 292
38.4 Wireless Internet Access ..................................................................................................293
38.5 USB Device Connection ...................................................................................................294
38.6 UPnP ................................................................................................................................ 294
Appendix A Customer Support ............................................................................................ 297
Appendix B Legal Information.............................................................................................. 303
Index ......................................................................................................................................309
SBG3300-N Series User’s Guide
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Table of Contents
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SBG3300-N Series User’s Guide
PART I
User’s Guide
15
16
1.1 Overview
The SBG3300-N Series is a wireless VDSL router and Gigabit Ethernet gateway. It has one DSL port
and Gigabit Ethernet for super-fast Internet access over analog (POTS) telephone lines. The Device
supports both Packet Transfer Mode (PTM) and Asynchronous Transfer Mode (ATM). It is backward
compatible with ADSL, ADSL2 and ADSL2+ in case VDSL is not available. The Device also provides
IEEE 802.11b/g/n wireless networking to extend the range of your existing wired network without
additional wiring.
Only use firmware for your Device’s specific model. Refer to the label on
the bottom of your Device.
Use USB port for file sharing and use a 3G dongle with MOBILE port for cellular WAN (Internet)
backup connections.
CHAPTER 1
Introducing the Device
1.2 Ways to Manage the Device
Use any of the following methods to manage the Device.
• Web Configurator. This is recommended for everyday management of the Device using a
(supported) web browser.
• TR-069. This is an auto-configuration server used to remotely configure your device.
1.3 Good Habits for Managing the Device
Do the following things regularly to make the Device more secure and to manage the Device more
effectively.
• Change the password. Use a password that’s not easy to guess and that consists of different
types of characters, such as numbers and letters.
• Write down the password and put it in a safe place.
• Back up the configuration (and make sure you know how to restore it). Restoring an earlier
working configuration may be useful if the device becomes unstable or even crashes. If you
forget your password, you will have to reset the Device to its factory default settings. If you
backed up an earlier configuration file, you would not have to totally re-configure the Device. You
could simply restore your last configuration.
SBG3300-N Series User’s Guide 17
Chapter 1 Introducing the Device
ADSL / VDSL
WLAN
PPPoE
IPoE
Bridging
WAN
LAN
A
ADSL
IPoA
LAN
WLAN
A
PPPoA
IPoE
PPPoE
Bridging
1.4 Applications for the Device
Here are some example uses for which the Device is well suited.
1.4.1 Internet Access
Your Device provides shared Internet access by connecting the DSL port to the DSL or MODEM
jack on a splitter or your telephone jack. You can have multiple WAN services over one ADSL or
VDSL. The Device cannot work in ADSL and VDSL mode at the same time. You can also use a 3G
dongle for cellular backup WAN (Internet) connections.
Note: The ADSL and VDSL lines share the same WAN (layer-2) interfaces that you
configure in the Device. Refer to Section 5.2 on page 45 for the Network Setting
> Broadband screen.
Computers can connect to the Device’s LAN ports (or wirelessly).
Figure 1 Device’s Internet Access Application: ADSL/VDSL
18
Figure 2 Device’s Internet Access Application: ADSL
SBG3300-N Series User’s Guide
Chapter 1 Introducing the Device
LAN
WLAN
A
ADSL / VDSL
B
A
Figure 3 Device’s Internet Access Application: 3G WAN Backup
You can also configure IP filtering on the Device for secure Internet access. When the IP filter is on,
all incoming traffic from the Internet to your network is blocked by default unless it is initiated from
your network. This means that probes from the outside to your network are not allowed, but you
can safely browse the Internet and download files.
1.4.2 Device’s USB Support
Use the USB port for file sharing and the MOBILE port with a 3G dongle for cellular backup WAN
(Internet) connections.
File Sharing
Use the USB port (built-in USB 2.0) to share files on USB memory sticks or USB hard drives (B).
Use FTP to access the files on the USB device.
Figure 4 USB File Sharing Application
SBG3300-N Series User’s Guide
19
Chapter 1 Introducing the Device
1.5 LEDs (Lights)
The following graphic displays the labels of the LEDs.
Figure 5 LEDs on the Device
None of the LEDs are on if the Device is not receiving power.
Table 1 LED Descriptions
LED COLOR STATUS DESCRIPTION
POWER Green On The Device is receiving power and ready for use.
Red On The Device detected an error while self-testing, or there is a device
ETHERNET
LAN 1-4
ETHERNET Green On The Gigabit Ethernet connection is working.
DSL Green On The ADSL line is up.
INTERNET Green On The Device has an IP connection but no traffic.
Green On The Device has a successful Ethernet connection with a device on the
Orange On The VDSL line is up.
Red On The DSL port is connected to a DSL jack or the Ethernet WAN port is
Blinking The Device is self-testing.
malfunction.
Off The Device is not receiving power.
Local Area Network (LAN).
Blinking The Device is sending or receiving data to/from the LAN.
Off The Device does not have an Ethernet connection with the LAN.
Blinking The Device is sending or receiving data to/from the Gigabit Ethernet
link.
Off There is no Gigabit Ethernet link.
Blinking The Device is initializing the ADSL line.
Off The ADSL line is down.
Blinking The Device is initializing the VDSL line.
Off The VDSL line is down.
Your device has a WAN IP address (either static or assigned by a DHCP
server), PPP negotiation was successfully completed (if used) and the
DSL connection is up.
Blinking The Device is sending or receiving IP traffic.
connected to an Ethernet port but the Device cannot access the
Internet. There is an Internet connection problem.
Off There is no Internet connection or the gateway is in bridged mode.
20
SBG3300-N Series User’s Guide
Table 1 LED Descriptions (continued)
LED COLOR STATUS DESCRIPTION
MOBILE Green On The 3G WAN connection is working.
Blinking The Device is sending or receiving data to/from the 3G WAN connection.
Off There is no 3G WAN connection.
USB Green On The Device recognizes a USB connection.
Blinking The Device is sending/receiving data to /from the USB device connected
Off The Device does not detect a USB connection.
WLAN/WPS Green On The wireless network is activated.
Blinking The Device is communicating with other wireless clients.
Green
and
Orange
Blinking The Device is setting up a WPS connection.
Off The wireless network is not activated.
1.6 The RESET Button
Chapter 1 Introducing the Device
to it.
If you forget your password or cannot access the web configurator, you will need to use the RESET
button at the back of the device to reload the factory-default configuration file. This means that you
will lose all configurations that you had previously and the password will be reset to “1234”.
1 Make sure the POWER LED is on (not blinking).
2 To set the device back to the factory default settings, press the RESET button for ten seconds or
until the POWER LED begins to blink and then release it. When the POWER LED begins to blink,
the defaults have been restored and the device restarts.
1.7 Wireless Access
The Device is a wireless Access Point (AP) for wireless clients, such as notebooks, smartphones, or
tablets. It allows them to connect to the Internet without having to rely on inconvenient Ethernet
cables.
SBG3300-N Series User’s Guide
21
Chapter 1 Introducing the Device
You can configure your wireless network in either the built-in Web Configurator.
Figure 6 Wireless Access Example
1.7.1 Using the WLAN Button
If the wireless network is turned off, press the WLAN button at the front of the Device for one
second. Once the WLAN LED turns green, the wireless network is active. Use the Network
Setting > Wireless > General screen to enable or disable this button.
22
SBG3300-N Series User’s Guide
2.1 Overview
The web configurator is an HTML-based management interface that allows easy device setup and
management via Internet browser. Use Internet Explorer 8.0 and later versions\, Mozilla Firefox 3
and later versions, Chrome, or Safari 2.0 and later versions. The recommended screen resolution is
1024 by 768 pixels.
In order to use the web configurator you need to allow:
• Web browser pop-up windows from your device. Web pop-up blocking is enabled by default in
Windows XP SP (Service Pack) 2.
• JavaScript (enabled by default).
• Java permissions (enabled by default).
CHAPTER 2
The Web Configurator
2.1.1 Accessing the Web Configurator
1 Make sure your Device hardware is properly connected (refer to the Quick Start Guide).
2 Launch your web browser. If the Device does not automatically re-direct you to the login screen, go
to http://192.168.1.1.
3 A password screen displays. To access the administrative web configurator and manage the Device,
type the default username admin and password 1234 in the password screen and click Login. If
advanced account security is enabled (see Section 28.2 on page 255) the number of dots that
appears when you type the password changes randomly to prevent anyone watching the password
field from knowing the length of your password. If you have changed the password, enter your
password and click Login.
Figure 7 Password Screen
SBG3300-N Series User’s Guide 23
Chapter 2 The Web Configurator
4 The following screen displays if you have not yet changed your password from the default. It is
strongly recommended you change the default password. Enter a new password, retype it to
confirm and click Apply; alternatively click Skip to proceed to the main menu if you do not want to
change the password now.
Figure 8 Change Password Screen
5 The Status page appears, where you can view the Device’s interface and system information.
6 Click the Quick Start Wizard button on top of the page to configure the Device’s time zone, basic
Internet access, and wireless settings. See Chapter 3 on page 31 for more information.
Figure 9 Status
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SBG3300-N Series User’s Guide
2.2 Web Configurator Layout
B
C
A
Figure 10 Screen Layout
Chapter 2 The Web Configurator
As illustrated above, the main screen is divided into these parts:
• A - title bar
• B - main window
• C - navigation panel
2.2.1 Title Bar
The title bar provides some icons in the upper right corner.
The icons provide the following functions.
Table 2 Web Configurator Icons in the Title Bar
ICON DESCRIPTION
Quick Start: Click this icon to open screens where you can configure the Device’s time zone
Internet access, and wireless settings.
Logout: Click this icon to log out of the web configurator.
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Chapter 2 The Web Configurator
2.2.2 Main Window
The main window displays information and configuration fields. It is discussed in the rest of this
document. See Chapter 4 on page 37 for more information about the Status screen.
If you click Virtual Device on the System Info screen, a graphic shows the connection status of
the Device’s ports. The connected interfaces are in color and disconnected interfaces are gray.
Figure 11 Virtual Device
2.2.3 Navigation Panel
Use the menu items on the navigation panel to open screens to configure Device features. The
following tables describe each menu item.
Table 3 Navigation Panel Summary
LINK TAB FUNCTION
Status Click this to go to the main Web Configurator screen.
Network Setting
Broadband Broadband Use this screen to view and configure ISP parameters, WAN IP
3G WAN Use this screen to configure 3G WAN connection.
Add New 3G
Dongle
Advanced Use this screen to enable or disable PTM over ADSL, Annex M, and
802.1x Use this screen to view and configure the IEEE 802.1x settings on the
multi-WAN Use this screen to configure the multiple WAN load balance and
address assignment, and other advanced properties. You can also add
new WAN connections.
Use this screen to view or add a new 3G dongle.
DSL PhyR functions.
Device.
failover rules to distribute traffic among different interfaces.
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Chapter 2 The Web Configurator
Table 3 Navigation Panel Summary (continued)
LINK TAB FUNCTION
Wireless General Use this screen to configure the wireless LAN settings and WLAN
authentication/security settings.
More AP Use this screen to configure multiple BSSs on the Device.
MAC
Authentication
WPS Use this screen to configure and view your WPS (Wi-Fi Protected
WMM Use this screen to enable or disable Wi-Fi MultiMedia (WMM).
Others Use this screen to configure advanced wireless settings.
Channel Status Use this screen to scan wireless LAN channel noises and view the
Scheduling Use this screen to schedule times to turn your wireless LAN on or off
LAN LAN Setup Use this screen to configure LAN TCP/IP settings, and other advanced
Static DHCP Use this screen to assign specific IP addresses to individual MAC
UPnP Use this screen to turn UPnP and UPnP NAT-T on or off.
Additional
Subnet
5th Ethernet
Port
Routing Static Route Use this screen to view and set up static routes on the Device.
Policy
Forwarding
RIP
QoS General Use this screen to enable QoS and traffic prioritizing. You can also
Queue Setup Use this screen to configure QoS queues.
Class Setup Use this screen to define a classifier.
Policer Setup Use these screens to configure QoS policers.
Monitor Use this screen to view QoS packets statistics.
NAT Port Forwarding Use this screen to make your local servers visible to the outside
Applications Use this screen to configure servers behind the Device.
Port Triggering Use this screen to change your Device’s port triggering settings.
Default Server Use this screen to configure a default server which receives packets
ALG Use this screen to enable or disable NAT ALG and SIP ALG.
Address Mapping Use this screen to change your Device’s address mapping settings.
DNS DNS Entry Use this screen to view and configure DNS routes.
Dynamic DNS Use this screen to allow a static hostname alias for a dynamic IP
Interface
Group/VLAN
USB Service Use this screen to enable file sharing via the Device.
Use this screen to block or allow wireless traffic from wireless devices
of certain SSIDs and MAC addresses to the Device.
Setup) settings.
results.
on certain days and at certain times.
properties.
addresses.
Use this screen to configure IP alias and public static IP.
Use this screen to configure the Ethernet WAN port as a LAN port.
Use this screen to configure policy routing on the Device.
Use this screen to set up RIP settings on the Device.
configure the QoS rules and actions.
world.
from ports that are not specified in the Port Forwarding screen.
address.
Use this screen to create a new interface group, which is a new LAN
bridge interface (subnet).
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Chapter 2 The Web Configurator
Table 3 Navigation Panel Summary (continued)
LINK TAB FUNCTION
Security
Firewall General Use this screen to configure the Device’s basic firewall settings.
MAC Filter Use this screen to block or allow traffic from devices of certain MAC
User Access
Control
Scheduler Rule Use this screen to configure the days and times when a configured
Certificates Local Certificates Use this screen to view a summary list of certificates and manage
VPN
IPSec VPN Setup Use this screen to display and manage the Device’s IPSec VPN rules
PPTP VPN Setup Use this screen to configure the PPTP VPN settings in the Device.
L2TP VPN Setup Use this screen to configure the Device’s L2TP VPN settings.
System Monitor
Log System Log Use this screen to view the status of events that occurred to the
Network Status WAN Use this screen to view the status of all network traffic going through
ARP Table Use this screen to view the ARP table. It displays the IP and MAC
Routing Table Use this screen to view the routing table.
IGMP Group
Status
xDSL Statistics Use this screen to view the Device’s xDSL traffic statistics.
Maintenance
User Account Use this screen to manage user accounts, which includes configuring
Remote MGMT Use this screen to enable specific traffic directions for network
Service Use this screen to add Internet services and configure firewall rules.
Access Control Use this screen to configure incoming/outgoing filtering rules.
DoS Use this screen to activate protection against Denial of Service (DoS)
attacks.
addresses to the Device.
Use this screen to block web sites with the specific URL.
restriction (such as User Access control) is enforced.
certificates and certification requests.
Trusted CA
Monitor Use this screen to display and manage active IPSec VPN connections.
Radius Use this screen to manage the list of RADIUS servers the Device can
Monitor Use this screen to view settings for PPTP clients.
Monitor Use this screen to view settings for L2TP clients.
Security Log Use this screen to view the login record of the Device. You can export
LAN Use this screen to view the status of all network traffic going through
Use this screen to view and manage the list of the trusted CAs.
(tunnels).
use in authenticating users.
Device. You can export or e-mail the logs.
or e-mail the logs.
the WAN port of the Device.
the LAN ports of the Device.
address of each DHCP connection.
Use this screen to view the status of all IGMP settings on the Device.
the username, password, retry times, file sharing, captive portal, and
customizing the login message.
services.
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Chapter 2 The Web Configurator
Table 3 Navigation Panel Summary (continued)
LINK TAB FUNCTION
TR-069 Client Use this screen to configure the Device to be managed by an Auto
Configuration Server (ACS).
SNMP Use this screen to enable/disable and configure settings for SNMP.
Time Use this screen to change your Device’s time and date.
Email
Notification
Log Setting Use this screen to change your Device’s log settings.
Firmware
Upgrade
Configuration Use this screen to backup and restore your device’s configuration
Reboot Use this screen to reboot the Device without turning the power off.
Diagnostic Ping &
Traceroute &
Nslookup
802.1ag Use this screen to configure CFM (Connectivity Fault Management)
OAM Ping Use this screen to view information to help you identify problems with
Use this screen to configure up to two mail servers and sender
addresses on the Device.
Use this screen to upload firmware to your device.
(settings) or reset the factory default settings.
Use this screen to identify problems with the DSL connection. You can
use Ping, TraceRoute, or Nslookup to help you identify problems.
MD (maintenance domain) and MA (maintenance association),
perform connectivity tests and view test reports.
the DSL connection.
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Chapter 2 The Web Configurator
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