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retrieval system, translated into any language, or transmitted in any form or by any means, electronic,
mechanical, magnetic, optical, chemical, photocopying, manual, or otherwise, without the prior written
permission of ZyXEL Communications Corporation.
Published by ZyXEL Communications Corporation. All rights reserved.
Disclaimer
ZyXEL does not assume any liability arising out of the application or use of any products, or software
described herein. Neither does it convey any license under its patent rights nor the patent rights of others.
ZyXEL further reserves the right to make changes in any products described herein without notice. This
publication is subject to change without notice.
Trademarks
Trademarks mentioned in this publication are used for identification purposes only and may be properties of
their respective owners.
iiCopyright
P314 Broadband Sharing Gateway With 4-Port Switch
Federal Communications Commission (FCC) Interference Statement
This device complies with Part 15 of FCC rules. Operation is subject to the following two conditions:
This device may not cause harmful interference.
This device must accept any interference received, including interference that may cause undesired
operations.
This equipment has been tested and found to comply with the limits for a class B digital device pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a commercial environment. This equipment generates, uses, and can radiate radio frequency
energy, and if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications.
If this equipment does cause harmful interference to radio/television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of
the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Notice 1
Changes or modifications not expressly approved by the party responsible for compliance could void the
user's authority to operate the equipment.
Notice 2
Shielded RS-232 cables are required to be used to ensure compliance with FCC Part 15, and it is the
responsibility of the user to provide and use shielded RS-232 cables.
FCC Statementiii
P314 Broadband Sharing Gateway with 4-Port Switch
Information for Canadian Users
The Industry Canada label identifies certified equipment. This certification means that the equipment meets
certain telecommunications network protective, operation, and safety requirements. The Industry Canada
does not guarantee that the equipment will operate to a user's satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of
the local telecommunications company. The equipment must also be installed using an acceptable method
of connection. In some cases, the company's inside wiring associated with a single line individual service
may be extended by means of a certified connector assembly. The customer should be aware that the
compliance with the above conditions may not prevent degradation of service in some situations.
Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated
by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions,
may give the telecommunications company cause to request the user to disconnect the equipment.
For their own protection, users should ensure that the electrical ground connections of the power utility,
telephone lines, and internal metallic water pipe system, if present, are connected together. This precaution
may be particularly important in rural areas.
Caution
Users should not attempt to make such connections themselves, but should contact the appropriate
electrical inspection authority or electrician, as appropriate.
Note
This digital apparatus does not exceed the class A limits for radio noise emissions from digital apparatus set
out in the radio interference regulations of Industry Canada.
iv
Canadian Users
Declaration of Conformity
P314 Broadband Sharing Gateway With 4-Port Switch
We, the Manufacturer/Importer,
Standard
•
EN 55022
•
EN 61000-3-2
•
EN 61000-3-3
•
EN 61000-4-2
•
EN 61000-4-3
•
EN 61000-4-4
•
EN 61000-4-5
•
EN 61000-4-6
•
EN 61000-4-8
•
EN 61000-4-11
ZyXEL Communications Corp
.
No. 6, Innovation Rd. II,
Science-Based Industrial Park,
Hsinchu, Taiwan, 300 R.O.C
declare that the product
Prestige 314
(reference to the specification under which conformity is declared)
Radio disturbance characteristics – Limits and method of
measurement.
Disturbance in supply system caused by household appliances
and similar electrical equipment “Harmonics”.
Disturbance in supply system caused by household appliances
and similar electrical equipment “Voltage fluctuations”.
Electrostatic discharge immunity test – Basic EMC Publication1995
Radiated, radio-frequency, electromagnetic field immunity test1996
Electrical fast transient / burst immunity test – Basic EMC
Publication
Surge immunity test1995
Immunity to conducted disturbances, induced by radio-frequency
fields
Voltage dips, short interruptions and voltage variations immunity
tests
is in conformity with
Standard Item
Version
1994
1995
1995
1995
1996
1993
1994
Declaration of Conformity
v
P314 Broadband Sharing Gateway with 4-Port Switch
vi
CE Doc
P314 Broadband Sharing Gateway With 4-Port Switch
ZyXEL Limited Warranty
ZyXEL warrants to the original end user (purchaser) that this product is free from any defects in materials or
workmanship for a period of up to two years from the date of purchase. During the warranty period, and upon
proof of purchase, should the product have indications of failure due to faulty workmanship and/or materials,
ZyXEL will, at its discretion, repair or replace the defective products or components without charge for either
parts or labor, and to whatever extent it shall deem necessary to restore the product or components to
proper operating condition. Any replacement will consist of a new or re-manufactured functionally equivalent
product of equal value, and will be solely at the discretion of ZyXEL. This warranty shall not apply if the
product is modified, misused, tampered with, damaged by an act of God, or subjected to abnormal working
conditions.
Note
Repair or replacement, as provided under this warranty, is the exclusive remedy of the purchaser. This
warranty is in lieu of all other warranties, express or implied, including any implied warranty of
merchantability or fitness for a particular use or purpose. ZyXEL shall in no event be held liable for indirect or
consequential damages of any kind of character to the purchaser.
To obtain the services of this warranty, contact ZyXEL's Service Center; refer to the separate Warranty Card
for your Return Material Authorization number (RMA). Products must be returned Postage Prepaid. It is
recommended that the unit be insured when shipped. Any returned products without proof of purchase or
those with an out-dated warranty will be repaired or replaced (at the discretion of ZyXEL) and the customer
will be billed for parts and labor. All repaired or replaced products will be shipped by ZyXEL to the
corresponding return address, Postage Paid (USA and territories only). If the customer desires some other
return destination beyond the U.S. borders, the customer shall bear the cost of the return shipment. This
warranty gives you specific legal rights, and you may also have other rights that vary from state to state.
Please register your Prestige (fast, easy online registration at www.zyxel.com) for free
product updates and information.
Warranty
vii
P314 Broadband Sharing Gateway with 4-Port Switch
Customer Support
If you have questions about your ZyXEL product or desire assistance, contact ZyXEL Communications
Corporation offices worldwide, in one of the following ways:
Figure 10-5Call History .......................................................................................................................... 10-3
Table 10-2 Call History Fields................................................................................................................ 10-4
Table 12-1 Troubleshooting the Start-Up of your Prestige..................................................................... 12-1
Table 12-2 Troubleshooting the LAN Interface...................................................................................... 12-2
Table 12-3 Troubleshooting the WAN Interface..................................................................................... 12-3
Table 12-4 Troubleshooting Internet Access .......................................................................................... 12-4
xviii
List of Tables
P314 Broadband Sharing Gateway with 4-Port Switch
Preface
About Your Router
Congratulations on your purchase of the Prestige 314 Broadband Sharing Gateway with 4-Port Switch
Don’t forget to register your Prestige (fast, easy online registration at www.zyxel.com) for
free future product updates and information.
The Prestige 314 is a dual Ethernet Broadband Access Gateway 4-Port Switch integrated with network
management features that allows access to the Internet via Cable/ADSL modem or broadband router. It is
designed for:
Home offices and small businesses with Cable or DSL modem via Ethernet port as Internet access
media.
Multiple office/department connections via access devices.
Your Prestige 314 is easy to install and to configure.
The Embedded Web Configurator is a web-based utility that allows you to access the Prestige’s management
settings and configure the Prestige. All functions of the Prestige 314 are also software configurable via the
SMT (System Management Terminal) interface. The SMT is a menu-driven interface that you can access
from a terminal emulator through the console port or over a telnet connection.
About This User's Manual
This manual is designed to guide you through the SMT configuration of your Prestige 314 for its various
applications.
Structure of this Manual
This manual is structured as follows:
Part I.
Part II.
Part III.
Part IV.
Getting Started
install and setup your Prestige to operate on your network and access the Internet.
Advanced Applications
Prestige, such as Remote Node Setup, IP Static routes and SUA.
Advanced Management
System Information and Diagnosis, Transferring Files and Telnet.
Troubleshooting
as some Appendices, a Glossary and an Index.
(Chapters 1 – 3)
(Chapters 4 – 6)
(Chapter 7 – 11)
(Chapter 12)
is structured as a step-by-step guide to help you connect,
describe the advanced applications of your
provides information on Prestige Filtering,
provides information about solving common problems as well
Regardless of your particular application, it is important that you follow the steps outlined in
connect your Prestige to your LAN. You can then refer to the appropriate chapters of the manual, depending
on your applications.
Related Documentation
Support Disk
¾
More detailed information about the Prestige and examples of its use can be found on the included CD or on
www.zyxel.com. This CD contains information on configuring your Prestige for Internet Access, a General
Prefacexix
Chapters 1-2
to
P314 Broadband Sharing Gateway with 4-Port Switch
FAQ, an Advanced FAQ, Applications Notes, Troubleshooting, Reference CI Commands as well as bundled
software.
¾
Our Read Me First is designed to help you get your Prestige up and running right away. It contains a detailed
easy to follow connection diagram, Prestige default settings, handy checklists, information on setting up your
PC, information on installing and using the Embedded Web Configurator, our web-based Internet Access
configuration wizard.
¾
Finally, you should have a Packing List Card, which lists all items that should have come with your Prestige.
¾
You can access release notes for firmware upgrades and other information at ZyXEL web and FTP server
sites. Refer to the Customer Support page in this User’s Guide for more information.
Syntax Conventions
•
•
•
Read Me First
Packing List Card
ZyXEL Web and FTP Server Sites
“Enter” means for you to type one or more characters and press the carriage return. “Select” or
“Choose” means for you to select one from the predefined choices.
The SMT menu titles and labels are in
font. A single keystroke is in Arial font and enclosed in square brackets, for instance, [
the Enter, or carriage return, key; [
For brevity’s sake, we will use “e.g.” as a shorthand for “for instance” and “i.e.” for “that is” or “in other
words” throughout this manual.
Bold Times
] means the Escape Key.
ESC
font. The choices of a menu item are in
ENTER
Bold Arial
] means
xxPreface
Getting Started
Part I:
Getting Started
Chapters 1-3 are structured as a step-by-step guide to help you connect, install and setup your
Prestige to operate on your network and access the Internet.
I
P314 Broadband Sharing Gateway with 4-Port Switch
Chapter 1
Getting to Know Your Prestige
This chapter introduces the main features and applications of the Prestige.
1.1 The Prestige 314 Broadband Sharing Gateway With 4-Port
Switch
The Prestige 314 is a dual Ethernet Broadband Sharing Gateway with an integrated 4-port switch and
advanced network management features. It is designed for home offices and small businesses to easily and
quickly access the Internet via Cable/ADSL modem or broadband router. ZyXEL’s Prestige 314 provides not
only ease of installation and Internet access, but also a complete solution to efficiently manage data traffic on
your network. The embedded web configurator is a breeze to operate and totally independent of the operating
system platform you use.
1.2 Features of the Prestige 314
The following are the essential features of the Prestige 314.
Broadband WAN Connection with Integrated Four-Port Switch
The P314 sports a 10 Mbps Ethernet port for a cable or DSL modem connection as well as an integrated 4Port Switch allowing up to 4 computers on your network to enjoy super-fast Internet access without the need
for an additional hub.
Dynamic DNS Support
With Dynamic DNS support, you can have a static hostname alias for a dynamic IP address, allowing the
host to be more easily accessible from various locations on the Internet. You must register with a Dynamic
DNS client to use this service.
IP Multicast
Traditionally, IP packets are transmitted in two ways - unicast or broadcast. Multicast is a third way to
deliver IP packets to a group of hosts. IGMP (Internet Group Management Protocol) is the protocol used to
support multicast groups. The latest version is version 2 (see RFC 2236). Both versions 1 and 2 are
supported by the Prestige.
Packet Filtering
The Packet Filtering mechanism blocks unwanted traffic from entering/leaving your network.
PPPoE
PPPoE facilitates the interaction of a host with a broadband modem to achieve access to high-speed data
networks via a familiar "dial-up networking" user interface.
Getting to Know Your Prestige1-1
P314 Broadband Sharing Gateway with 4-Port Switch
Full Network Management
Your Prestige offers you a variety of options for network management. It supports password protected local
and remote network management via the console port or a telnet connection using SMT (System
Management Interface) or the Embedded Web Configurator. It also supports FTP (File Transfer Protocol)
server for remote management, TFTP (Trivial FTP), SNMP (Simple Network Management Protocol) and CI
(Command Interpreter) mode.
Auto-negotiating 10/100 Mbps Ethernet
The 4 LAN ports automatically detect if it’s on a 10 or a 100 Mbps Ethernet.
Single User Account (SUA)
SUA is ZyXEL’s version of NAT (Network Address Translation) which enables multiple users to share a
single ISP account, thereby accessing the Internet for the cost of a single IP address.
DHCP (Dynamic Host Configuration Protocol)
The Prestige supports DHCP Server and Client (RFC 2131 and RFC 2132). The Prestige's DHCP server
capability allows you to automatically assign TCP/IP settings to a workstation on your LAN. The Prestige's
DHCP client capability allows it to get automatically its IP address from the ISP on the WAN.
RoadRunner Support
In addition to standard cable modem services, the Prestige supports Time Warner’s RoadRunner Service.
Logging and Tracing
The Prestige has the following features:
Built-in message logging and packet tracing.
♦
UNIX syslog facility support.
♦
Upgrade Prestige Firmware via LAN
The firmware of the Prestige 314 can be upgraded via the LAN.
Embedded FTP and TFTP Servers
The Prestige’s embedded FTP and TFTP servers enable fast firmware upgrade as well as configuration file
backup and restoration.
1.3 Broadband Internet Access via Cable or DSL Modem
A cable modem or DSL modem can be connected to the Prestige 10M WAN Ethernet port and up to four
computers can be connected to the four Prestige 10/100M LAN Ethernet ports for super-fast broadband
Internet access. The Prestige provides not only the high speed Internet access but also a complete solution to
efficiently manage data traffic on your network.
1-2Getting to Know Your Prestige
P314 Broadband Sharing Gateway with 4-Port Switch
Figure 1-1Internet Access
Getting to Know Your Prestige1-3
P314 Broadband Sharing Gateway with 4-Port Switch
Hardware Installation & Initial Setup
This chapter shows you how to connect the hardware and perform the initial setup.
2.1 Front Panel LEDs and Back Panel Ports
2.1.1 Front Panel LEDs
The LEDs on the front panel indicate the operational status of the Prestige.
Figure 2-1 Front Panel
The following table describes the LED functions:
Table 2-1 LED Functions
Chapter 2
LEDsFunction Indicator
Status
PWRPowerGreenOnThe power adapter is connected to the Prestige.
SYSSystem
10M LANLAN
100M LANOrange
WANWANGreenOffThe WAN Link is not ready, or has failed.
Hardware Installation and Setup2-1
GreenOffThe 10M LAN is not connected.
ActiveDescription
OffThe system is not ready or failed.
OnThe system is ready and running.
FlashingThe system is rebooting.
OnThe Prestige is connected to a 10M LAN.
FlashingThe 10M LAN is sending/receiving packets.
OffThe 100M LAN is not connected.
OnThe Prestige is connected to a 100 Mbps LAN.
FlashingThe 100M LAN is sending/receiving packets.
P314 Broadband Sharing Gateway with 4-Port Switch
LEDsFunction Indicator
Status
ActiveDescription
OnThe WAN Link is ok.
FlashingThe 10M WAN link is sending/receiving packets.
2.2 Prestige 314 Rear Panel and Connections
The following figure shows the rear panel of your Prestige 314 and the connection diagram.
Figure 2-2 Prestige Rear Panel and Connections
This section outlines how to connect your Prestige 314 to the LAN and the WAN. In the case of connecting a
cable modem you must connect the coaxial cable from your cable service to the threaded coaxial cable
connector on the back of the cable modem. Connect a DSL Modem to the DSL Wall Jack. Please also
Appendices
for important safety instructions on making connections to the Prestige.
see the
Step 1: Connecting the Console Port
For the initial configuration of your Prestige, you need to use terminal emulator software on a workstation
and connect it to the Prestige through the console port. Connect the 9-pin end of the console cable to the
console port of the Prestige and the other end (choice of 9-pin or 25-pin, depending on your computer) end
to a serial port (COM1, COM2 or other COM port) of your workstation. You can use an extension RS-232
2-2Hardware Installation and Setup
P314 Broadband Sharing Gateway with 4-Port Switch
cable if the enclosed one is too short. After the initial setup, you can modify the configuration remotely
through telnet connections.
Step 2: Connecting the Prestige to the Broadband Modem
Step 2a.
Step 2b.
Step 3: Connecting the Prestige to your LAN
You can connect up to four computers directly to the Prestige. For each computer, connect the 10/100M LAN
port on the Prestige to the Network Adapter on the PC using a straight through Ethernet cable (white tag). If
you have more than four computers, you must use an external hub. Connect LAN port 4 (next to the
button) on the Prestige to a port on the external hub using a straight through Ethernet cable (white tag) and
press the
chain the Prestige to an external hub, then you must use a crossover cable (red tag).
Step 4: Grounding the Prestige
If you want to ground the Prestige then connect a grounded wire to the
Step 5: Connecting the Power Adapter to your Prestige
Connect the power adapter to the port labeled
Caution: To prevent damage to the Prestige, first make sure you have the correct AC power
adapter. Please see the Appendices for AC power adapter specifications for your region.
Uplink
Connecting the Prestige to the Cable Modem
Connect the WAN port on the Prestige to the Ethernet port on the cable modem using the
cable that came with your cable modem. The Ethernet port on the cable modem is
sometimes labeled "PC" or "Workstation".
OR
Connecting the Prestige to the DSL Modem
Connect the WAN port on the Prestige to the Ethernet port on the DSL modem using the
cable that came with your DSL modem.
Uplink
button. If you do not press the
POWER
button (LAN port 4) or use LAN ports 1 to 3 to daisy
Uplink
F.G.
(Frame Ground) of the Prestige.
on the rear panel of your Prestige.
2.3 Additional Installation Requirements
In addition to the contents of your package, there are other hardware and software requirements you need
before you can install and use your Prestige. These requirements include:
1. A computer with an Ethernet NIC (Network Interface Card) installed.
2. A computer equipped with communications software configured to the following parameters:
VT100 terminal emulation.
♦
9600 Baud.
♦
No parity, 8 Data bits, 1 Stop bit, Flow Control set to None.
♦
3. A cable/DSL modem and an ISP account.
After the Prestige is properly set up, you can make future changes to the configuration through telnet
connections.
Hardware Installation and Setup2-3
P314 Broadband Sharing Gateway with 4-Port Switch
2.4 Power Up Your Prestige
At this point, you should have connected the console port, the LAN port, the WAN port and the power port to
the appropriate devices or lines. Plug the power adapter into a wall outlet. The Power LED should be on. The
SYS LED will come on after the system tests are complete. The WAN LED and one of the LAN LEDs come
on immediately after the SYS LED comes on, if connections have been made to the LAN and WAN ports.
Initial Screen
When you power on your Prestige, it performs several internal tests as well as line initialization.
For your first login, enter the default password
for each character you type.
Please note that if there is no activity for longer than 5 minutes after you log in, your Prestige will
automatically log you out and will display a blank screen. If you see a blank screen, press
the login screen again.
]
to continue, as shown.
], prompting you to enter the password, as shown below.
1234
. As you type the password, the screen displays an (X)
[Enter]
to bring up
Enter Password : XXXX
Figure 2-4 Password Screen
2.5 Navigating the SMT Interface
The SMT (System Management Terminal) is the interface that you use to configure your Prestige.
Several operations that you should be familiar with before you attempt to modify the configuration are listed
in the table below.
2-4Hardware Installation and Setup
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