Prestige 861H Series
VDSL Router/Bridge
User’s Guide
Version 3.40
8 /2005
Prestige 861H Series User’s Guide
Copyright
Copyright © 2005 by ZyXEL Communications Corporation.
The contents of this publication may not be reproduced in any part or as a whole, transcribed,
stored in a retrieval system, translated into any language, or transmitted in any form or by any
means, electronic, mechanical, magnetic, optical, chemical, photocopying, manual, or
otherwise, without the prior written permission of ZyXEL Communications Corporation.
Published by ZyXEL Communications Corporation. All rights reserved.
Disclaimer
ZyXEL does not assume any liability arising out of the application or use of any products, or
software described herein. Neither does it convey any license under its patent rights nor the
patent rights of others. ZyXEL further reserves the right to make changes in any products
described herein without notice. This publication is subject to change without notice.
Trademarks
ZyNOS (ZyXEL Network Operating System) is a registered trademark of ZyXEL
Communications, Inc. Other trademarks mentioned in this publication are used for
identification purposes only and may be properties of their respective owners.
Copyright 2
Prestige 861H Series User’s Guide
Federal Communications
Commission (FCC) Interference
Statement
This device complies with Part 15 of FCC rules. Operation is subject to the following two
conditions:
• This device may not cause harmful interference.
• This device must accept any interference received, including interference that may cause
undesired operations.
This equipment has been tested and found to comply with the limits for a Class B digital
device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy, and if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications.
If this equipment does cause harmful interference to radio/television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Notice 1
Changes or modifications not expressly approved by the party responsible for compliance
could void the user's authority to operate the equipment.
Information for Canadian Users
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numerique de la classe B est conforme a la norme NMB-003 du Canada.
Certifications
Go to www.zyxel.com
3 Federal Communications Commission (FCC) Interference Statement
Prestige 861H Series User’s Guide
1 Select your product from the drop-down list box on the ZyXEL home page to go to that
product's page.
2 Select the certification you wish to view from this page.
Federal Communications Commission (FCC) Interference Statement 4
Prestige 861H Series User’s Guide
For your safety, be sure to read and follow all warning notices and instructions.
• To reduce the risk of fire, use only No. 26 AWG (American Wire Gauge) or larger
telecommunication line cord.
• Do NOT open the device or unit. Opening or removing covers can expose you to
dangerous high voltage points or other risks. ONLY qualified service personnel can
service the device. Please contact your vendor for further information.
• Use ONLY the dedicated power supply for your device. Connect the power cord or
power adaptor to the right supply voltage (110V AC in North America or 230V AC in
Europe).
• Do NOT use the device if the power supply is damaged as it might cause electrocution.
• If the power supply is damaged, remove it from the power outlet.
• Do NOT attempt to repair the power supply. Contact your local vendor to order a new
power supply.
• Place connecting cables carefully so that no one will step on them or stumble over them.
Do NOT allow anything to rest on the power cord and do NOT locate the product where
anyone can walk on the power cord.
• If you wall mount your device, make sure that no electrical, gas or water pipes will be
damaged.
• Do NOT install nor use your device during a thunderstorm. There may be a remote risk of
electric shock from lightning.
• Do NOT expose your device to dampness, dust or corrosive liquids.
• Do NOT use this product near water, for example, in a wet basement or near a swimming
pool.
• Make sure to connect the cables to the correct ports.
• Do NOT obstruct the device ventilation slots, as insufficient airflow may harm your
device.
• Do NOT store things on the device.
• Connect ONLY suitable accessories to the device.
Safety Warnings
5 Safety Warnings
Prestige 861H Series User’s Guide
ZyXEL Limited Warranty
ZyXEL warrants to the original end user (purchaser) that this product is free from any defects
in materials or workmanship for a period of up to two years from the date of purchase. During
the warranty period, and upon proof of purchase, should the product have indications of failure
due to faulty workmanship and/or materials, ZyXEL will, at its discretion, repair or replace the
defective products or components without charge for either parts or labor, and to whatever
extent it shall deem necessary to restore the product or components to proper operating
condition. Any replacement will consist of a new or re-manufactured functionally equivalent
product of equal value, and will be solely at the discretion of ZyXEL. This warranty shall not
apply if the product is modified, misused, tampered with, damaged by an act of God, or
subjected to abnormal working conditions.
Note
Repair or replacement, as provided under this warranty, is the exclusive remedy of the
purchaser. This warranty is in lieu of all other warranties, express or implied, including any
implied warranty of merchantability or fitness for a particular use or purpose. ZyXEL shall in
no event be held liable for indirect or consequential damages of any kind of character to the
purchaser.
To obtain the services of this warranty, contact ZyXEL's Service Center for your Return
Material Authorization number (RMA). Products must be returned Postage Prepaid. It is
recommended that the unit be insured when shipped. Any returned products without proof of
purchase or those with an out-dated warranty will be repaired or replaced (at the discretion of
ZyXEL) and the customer will be billed for parts and labor. All repaired or replaced products
will be shipped by ZyXEL to the corresponding return address, Postage Paid. This warranty
gives you specific legal rights, and you may also have other rights that vary from country to
country.
ZyXEL Limited Warranty 6
Prestige 861H Series User’s Guide
Please have the following information ready when you contact customer support.
• Product model and serial number.
• Warranty Information.
• Date that you received your device.
• Brief description of the problem and the steps you took to solve it.
Customer Support
METHOD
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support@zyxel.de +49-2405-6909-0 www.zyxel.de ZyXEL Deutschland GmbH.
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support@zyxel.com +1-800-255-4101
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sales@zyxel.se +46 31 744 7701
A
WEB SITE
www.europe.zyxel.com
ftp.europe.zyxel.com
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REGULAR MAIL
ZyXEL Communications Corp.
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Science Park
Hsinchu 300
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Sweden
7 Customer Support
Prestige 861H Series User’s Guide
support@zyxel.co.uk +44 (0) 1344 303044
UNITED
KINGDOM
A. “+” IS THE (PREFIX) NUMBER YOU ENTER TO MAKE AN INTERNATIONAL TELEPHONE CALL.
sales@zyxel.co.uk +44 (0) 1344 303034 ftp.zyxel.co.uk
08707 555779 (UK only)
www.zyxel.co.uk ZyXEL Communications UK
Ltd.,11 The Courtyard,
Eastern Road, Bracknell,
Berkshire, RG12 2XB,
United Kingdom (UK)
Customer Support 8
Prestige 861H Series User’s Guide
9 Customer Support
Prestige 861H Series User’s Guide
Table of Contents
Copyright .................................................................................................................. 2
Federal Communications Commission (FCC) Interference Statement ............... 3
Safety Warnings ....................................................................................................... 5
ZyXEL Limited Warranty.......................................................................................... 6
Customer Support.................................................................................................... 7
Table of Contents ................................................................................................... 10
List of Figures ........................................................................................................ 22
List of Tables .......................................................................................................... 28
Preface .................................................................................................................... 32
Introduction to DSL................................................................................................ 34
Chapter 1
Getting To Know Your Prestige.............................................................................36
1.1 Introducing the Prestige .....................................................................................36
1.1.1 Features of the Prestige ...........................................................................36
1.1.2 Applications for the Prestige .....................................................................38
1.1.2.1 Home Gateway Applications ...........................................................38
1.1.3 Front Panel LEDs .....................................................................................41
1.1.4 Rear Panel ................................................................................................42
1.1.4.1 VDSL Port .......................................................................................42
1.1.4.2 Ground (Available on some models) ...............................................42
1.1.4.3 LAN 1 ~ 4 ........................................................................................42
1.1.4.4 Console Port ...................................................................................42
1.1.4.5 Reset Button ...................................................................................42
1.1.4.6 Power Port ......................................................................................43
1.1.4.7 Turning On Your Prestige ................................................................43
Chapter 2
Introducing the Web Configurator........................................................................ 44
2.1 Web Configurator Overview ...............................................................................44
2.1.1 Accessing the Prestige Web Configurator ................................................44
2.1.2 Navigating the Prestige Web Configurator ...............................................45
2.2 Password ...........................................................................................................47
Table of Contents 10
Prestige 861H Series User’s Guide
Chapter 3
Wizard Setup for Internet Access.........................................................................48
3.1 Introduction ........................................................................................................48
3.1.1 Internet Access Wizard Setup ..................................................................48
3.1.1.1 Internet Access Wizard Setup : Routing .........................................49
3.1.1.2 Internet Access Wizard Setup : Bridge ...........................................56
Chapter 4
LAN Setup...............................................................................................................62
4.1 LAN Overview ....................................................................................................62
4.1.1 LANs, WANs and the Prestige ..................................................................62
4.1.2 DHCP Setup .............................................................................................62
4.1.2.1 IP Pool Setup ..................................................................................63
4.1.3 DNS Server Address ................................................................................63
4.1.4 DNS Server Address Assignment .............................................................63
4.2 LAN TCP/IP ........................................................................................................64
4.2.1 IP Address and Subnet Mask ...................................................................64
4.2.1.1 Private IP Addresses .......................................................................64
4.2.2 RIP Setup .................................................................................................65
4.2.3 Multicast ....................................................................................................65
4.2.4 Configuring LAN .......................................................................................66
Chapter 5
WAN Setup.............................................................................................................. 70
5.1 WAN Overview ...................................................................................................70
5.1.1 Encapsulation ...........................................................................................70
5.1.1.1 ENET ENCAP .................................................................................70
5.1.1.2 PPP over Ethernet ..........................................................................70
5.1.1.3 PPPoA .............................................................................................70
5.1.1.4 RFC 1483 ........................................................................................71
5.1.2 LLC-based Multiplexing ............................................................................71
5.1.3 VPI and VCI ..............................................................................................71
5.1.4 IP Address Assignment ............................................................................71
5.1.4.1 IP Assignment with PPPoA or PPPoE Encapsulation .....................71
5.1.4.2 IP Assignment with RFC 1483 Encapsulation .................................71
5.1.4.3 IP Assignment with ENET ENCAP Encapsulation ..........................72
5.1.5 Nailed-Up Connection (PPP) ....................................................................72
5.1.6 NAT ...........................................................................................................72
5.2 PPPoE Encapsulation ........................................................................................72
5.3 Traffic Shaping ...................................................................................................73
5.3.1 ATM Traffic Classes ..................................................................................73
5.3.1.1 Constant Bit Rate (CBR) .................................................................73
5.3.1.2 Variable Bit Rate (VBR) ...................................................................73
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Prestige 861H Series User’s Guide
5.3.1.3 Unspecified Bit Rate (UBR) .............................................................73
5.3.2 Traffic Parameters ....................................................................................74
5.3.2.1 Peak Cell Rate (PCR) .....................................................................74
5.3.2.2 Sustained Cell Rate (SCR) ..............................................................74
5.3.2.3 Maximum Burst Size (MBS) ............................................................74
5.3.2.4 Minimum Cell Rate (MCR) ..............................................................74
5.3.3 Cell Delay Variation Tolerance (CDVT) .....................................................75
5.3.4 Burst Tolerance (BT) .................................................................................75
5.4 Permanent Virtual Circuit ...................................................................................75
5.4.1 PVC Example ...........................................................................................75
5.5 Remote Node Screen .........................................................................................76
5.6 Zero Configuration Internet Access ....................................................................78
5.7 Configuring WAN Setup .....................................................................................78
Chapter 6
Network Address Translation (NAT) Screens...................................................... 84
6.1 NAT Overview ....................................................................................................84
6.1.1 NAT Definitions .........................................................................................84
6.1.2 What NAT Does ........................................................................................85
6.1.3 How NAT Works .......................................................................................85
6.1.4 NAT Application ........................................................................................86
6.1.5 NAT Mapping Types .................................................................................87
6.2 SUA (Single User Account) Versus NAT ............................................................88
6.3 SUA Server ........................................................................................................88
6.3.1 Default Server IP Address ........................................................................88
6.3.2 Port Forwarding: Services and Port Numbers ..........................................88
6.3.3 Configuring Servers Behind SUA (Example) ............................................89
6.4 Selecting the NAT Mode ....................................................................................89
6.5 Configuring SUA Server .....................................................................................90
6.6 Configuring Address Mapping ............................................................................92
6.7 Editing an Address Mapping Rule ......................................................................93
Chapter 7
Dynamic DNS Setup............................................................................................... 96
7.1 Dynamic DNS .....................................................................................................96
7.1.1 DYNDNS Wildcard ....................................................................................96
7.2 Configuring Dynamic DNS .................................................................................96
Chapter 8
Time and Date......................................................................................................... 98
8.1 Configuring Time and Date ................................................................................98
Table of Contents 12
Prestige 861H Series User’s Guide
Chapter 9
Remote Management Configuration .................................................................. 100
9.1 Remote Management Overview .......................................................................100
9.1.1 Remote Management Limitations ...........................................................100
9.1.2 Remote Management and NAT ..............................................................101
9.1.3 System Timeout .....................................................................................101
9.2 Telnet ................................................................................................................101
9.3 FTP ..................................................................................................................101
9.4 Web ..................................................................................................................101
9.5 SNMP ...............................................................................................................102
9.5.1 Supported MIBs ......................................................................................103
9.5.2 SNMP Traps ...........................................................................................103
9.6 ICMP ................................................................................................................103
9.7 Configuring Remote Management ...................................................................104
Chapter 10
Universal Plug-and-Play (UPnP) ......................................................................... 106
10.1 Introducing Universal Plug and Play ..............................................................106
10.1.1 How do I know if I'm using UPnP? ........................................................106
10.1.2 NAT Traversal .......................................................................................106
10.1.3 Cautions with UPnP ..............................................................................106
10.2 UPnP and ZyXEL ...........................................................................................107
10.2.1 Configuring UPnP .................................................................................107
10.3 Installing UPnP in Windows Example ............................................................108
10.4 Using UPnP in Windows XP Example ........................................................... 112
Chapter 11
Logs Screens........................................................................................................ 120
11.1 Logs Overview ................................................................................................120
11.1.1 Alerts and Logs .....................................................................................120
11.2 Displaying the Logs ........................................................................................120
Chapter 12
Maintenance ......................................................................................................... 122
12.1 Maintenance Overview ...................................................................................122
12.2 System Status Screen ....................................................................................122
12.2.1 System Statistics ...................................................................................124
12.3 DHCP Table Screen .......................................................................................126
12.4 Diagnostic Screens ........................................................................................127
12.4.1 Diagnostic General Screen ...................................................................127
12.4.2 Diagnostic DSL Line Screen .................................................................127
12.5 Firmware Screen ............................................................................................128
12.6 Configuration Screen .....................................................................................130
13 Table of Contents
Prestige 861H Series User’s Guide
12.6.1 Backup Configuration ...........................................................................130
12.6.2 Restore Configuration ...........................................................................131
12.6.3 Default Screen ......................................................................................132
Chapter 13
Introducing the SMT ............................................................................................134
13.1 SMT Introduction ............................................................................................134
13.1.1 Procedure for SMT Configuration via Telnet .........................................134
13.1.2 Entering Password ................................................................................134
13.1.3 Prestige SMT Menus Overview ............................................................135
13.2 Navigating the SMT Interface .........................................................................136
13.2.1 System Management Terminal Interface Summary ..............................137
13.3 Changing the System Password ....................................................................138
Chapter 14
Menu 1 General Setup ......................................................................................... 140
14.1 General Setup ................................................................................................140
14.2 Procedure To Configure Menu 1 ....................................................................140
14.2.1 Procedure to Configure Dynamic DNS .................................................142
Chapter 15
Menu 3 LAN Setup ...............................................................................................144
15.1 LAN Setup ......................................................................................................144
15.1.1 General Ethernet Setup ........................................................................144
15.2 Protocol Dependent Ethernet Setup ..............................................................145
15.3 TCP/IP Ethernet Setup and DHCP ................................................................145
Chapter 16
Internet Access .................................................................................................... 148
16.1 Internet Access Overview ..............................................................................148
16.2 IP Policies ......................................................................................................148
16.3 IP Alias ...........................................................................................................148
16.4 IP Alias Setup .................................................................................................149
16.5 Route IP Setup ...............................................................................................150
16.6 Internet Access Configuration ........................................................................151
Chapter 17
Remote Node Configuration ...............................................................................154
17.1 Remote Node Setup Overview .......................................................................154
17.2 Remote Node Setup .......................................................................................154
17.2.1 Remote Node Profile ............................................................................154
17.2.2 Encapsulation and Multiplexing Scenarios ...........................................155
17.2.3 Outgoing Authentication Protocol .........................................................157
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Prestige 861H Series User’s Guide
17.3 Remote Node Network Layer Options ...........................................................158
17.3.1 My WAN Addr Sample IP Addresses ...................................................159
17.4 Remote Node Filter ........................................................................................160
17.5 Editing ATM Layer Options ............................................................................161
17.5.1 LLC-based Multiplexing or PPP Encapsulation ....................................161
17.5.2 Advance Setup Options ........................................................................162
Chapter 18
Static Route Setup ............................................................................................... 164
18.1 IP Static Route Overview ...............................................................................164
18.2 Configuration ..................................................................................................164
Chapter 19
Bridging Setup ..................................................................................................... 168
19.1 Bridging in General ........................................................................................168
19.2 Bridge Ethernet Setup ....................................................................................168
19.2.1 Remote Node Bridging Setup ...............................................................168
19.2.2 Bridge Static Route Setup .....................................................................170
Chapter 20
Network Address Translation (NAT)................................................................... 172
20.1 Using NAT ......................................................................................................172
20.1.1 SUA (Single User Account) Versus NAT ..............................................172
20.2 Applying NAT .................................................................................................172
20.3 NAT Setup ......................................................................................................174
20.3.1 Address Mapping Sets ..........................................................................175
20.3.1.1 SUA Address Mapping Set .........................................................175
20.3.1.2 User-Defined Address Mapping Sets ..........................................176
20.3.1.3 Ordering Your Rules ....................................................................177
20.4 Configuring a Server behind NAT ..................................................................179
20.5 General NAT Examples ..................................................................................180
20.5.1 Example 1: Internet Access Only ..........................................................180
20.5.2 Example 2: Internet Access with an Inside Server ...............................181
20.5.3 Example 3: Multiple Public IP Addresses With Inside Servers .............182
20.5.4 Example 4: NAT Unfriendly Application Programs ...............................186
Chapter 21
Filter Configuration..............................................................................................188
21.1 About Filtering ................................................................................................188
21.1.1 The Filter Structure of the Prestige .......................................................189
21.2 Configuring a Filter Set for the Prestige .........................................................190
21.3 Filter Rules Summary Menus .........................................................................191
21.4 Configuring a Filter Rule ................................................................................192
15 Table of Contents
Prestige 861H Series User’s Guide
21.4.1 TCP/IP Filter Rule .................................................................................193
21.4.2 Generic Filter Rule ................................................................................195
21.5 Filter Types and NAT .....................................................................................197
21.6 Example Filter ................................................................................................197
21.7 Applying Filters and Factory Defaults ............................................................199
21.7.1 Ethernet Traffic .....................................................................................200
21.7.2 Remote Node Filters .............................................................................200
Chapter 22
SNMP Configuration ............................................................................................ 202
22.1 About SNMP ..................................................................................................202
22.2 Supported MIBs ............................................................................................203
22.3 SNMP Configuration ......................................................................................203
22.4 SNMP Traps ...................................................................................................204
Chapter 23
System Information and Diagnosis .................................................................... 206
23.1 Overview ........................................................................................................206
23.2 System Status ................................................................................................206
23.3 System Information ........................................................................................208
23.3.1 System Information ...............................................................................208
23.3.2 Console Port Speed ..............................................................................209
23.4 Log and Trace ................................................................................................210
23.4.1 Viewing Error Log .................................................................................210
23.5 Diagnostic ......................................................................................................211
Chapter 24
Firmware and Configuration File Maintenance ................................................. 214
24.1 Filename Conventions ...................................................................................214
24.2 Backup Configuration .....................................................................................215
24.2.1 Backup Configuration ...........................................................................215
24.2.2 Using the FTP Command from the Command Line ..............................216
24.2.3 Example of FTP Commands from the Command Line .........................216
24.2.4 GUI-based FTP Clients .........................................................................217
24.2.5 TFTP and FTP over WAN Management Limitations .............................217
24.2.6 Backup Configuration Using TFTP .......................................................218
24.2.7 TFTP Command Example ....................................................................218
24.2.8 GUI-based TFTP Clients ......................................................................218
24.3 Restore Configuration ....................................................................................219
24.3.1 Restore Using FTP ...............................................................................219
24.3.2 Restore Using FTP Session Example ..................................................220
24.4 Uploading Firmware and Configuration Files .................................................221
24.4.1 Firmware File Upload ............................................................................221
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Prestige 861H Series User’s Guide
24.4.2 Configuration File Upload .....................................................................221
24.4.3 FTP File Upload Command from the DOS Prompt Example ................222
24.4.4 FTP Session Example of Firmware File Upload ...................................223
24.4.5 TFTP File Upload ..................................................................................223
24.4.6 TFTP Upload Command Example ........................................................224
Chapter 25
System Maintenance............................................................................................ 226
25.1 Command Interpreter Mode ...........................................................................226
25.2 Call Control Support .......................................................................................227
25.2.1 Budget Management ............................................................................227
25.3 Time and Date Setting ....................................................................................228
25.3.1 Resetting the Time ................................................................................231
Chapter 26
Remote Management ........................................................................................... 232
26.1 Remote Management Overview .....................................................................232
26.2 Remote Management .....................................................................................232
26.2.1 Remote Management Setup .................................................................232
26.2.2 Remote Management Limitations .........................................................233
26.3 Remote Management and NAT ......................................................................234
26.4 System Timeout .............................................................................................234
Chapter 27
IP Policy Routing.................................................................................................. 236
27.1 IP Policy Routing Overview ............................................................................236
27.2 Benefits of IP Policy Routing ..........................................................................236
27.3 Routing Policy ................................................................................................236
27.4 IP Routing Policy Setup .................................................................................237
27.5 Applying an IP Policy .....................................................................................240
27.5.1 Ethernet IP Policies ..............................................................................240
27.6 IP Policy Routing Example .............................................................................242
Chapter 28
Call Scheduling .................................................................................................... 246
28.1 Introduction ....................................................................................................246
Chapter 29
Introduction to CLI ............................................................................................... 250
29.1 Command Line Interface Overview ................................................................250
29.1.1 Accessing the Command Line Interface ...............................................250
29.1.2 Command Conventions ........................................................................250
29.1.3 Command Syntax Conventions ............................................................251
17 Table of Contents
Prestige 861H Series User’s Guide
29.2 help Command ...............................................................................................251
29.3 exit Command ................................................................................................251
Chapter 30
System Commands..............................................................................................252
30.1 System Commands Overview ........................................................................252
30.2 System Configuring ........................................................................................252
30.3 sys Commands ..............................................................................................252
30.4 sys Command Examples ...............................................................................255
30.4.1 sys version ............................................................................................255
30.4.2 sys logs errlog disp ...............................................................................256
30.4.3 sys logs errlog clear Command Example .............................................256
Chapter 31
Ethernet, IP and WAN Commands ...................................................................... 258
31.1 Ethernet Commands ......................................................................................258
31.2 IP Commands ...............................................................................................258
31.3 ip Command Examples ..................................................................................261
31.3.1 ip ping ...................................................................................................261
31.3.2 ip route status .......................................................................................262
31.3.3 ip arp status ..........................................................................................262
31.4 WAN Commands ............................................................................................263
Chapter 32
VDSL Commands ................................................................................................. 264
32.1 VDSL Commands Overview ..........................................................................264
32.2 Command Summary ......................................................................................264
32.2.1 vdsl Commands ....................................................................................264
32.3 VDSL Default Values ......................................................................................265
32.3.1 Service Categories ...............................................................................265
32.4 Interleave Delay .............................................................................................266
32.5 SNR (Signal-to-Noise-Ratio) ..........................................................................266
32.6 VDSL Command Examples ...........................................................................267
32.6.1 VDSL Port Command ...........................................................................267
32.6.2 VDSL Clear Port Clear Counter ............................................................268
32.6.3 PVC List Command ..............................................................................268
32.6.4 Activate the VDSL Current Port Profile .................................................269
32.6.5 Reset VDSL Profile ...............................................................................270
32.6.6 Band Plans ...........................................................................................270
32.6.7 Show Profile Command ........................................................................270
32.6.8 VDSL Version Command ......................................................................271
Table of Contents 18
Prestige 861H Series User’s Guide
Chapter 33
Troubleshooting ................................................................................................... 272
33.1 Problems Starting Up the Prestige .................................................................272
33.2 Problems with the LAN ...................................................................................272
33.3 Problems with the WAN .................................................................................273
33.4 Problems Accessing the Prestige ..................................................................274
33.4.1 Pop-up Windows, JavaScripts ..............................................................274
33.4.1.1 Internet Explorer Pop-up Blockers ..............................................274
33.4.1.2 JavaScripts ..................................................................................277
Appendix A
Product Specifications ....................................................................................... 280
Appendix B
Setting up Your Computer’s IP Address............................................................ 284
Windows 95/98/Me................................................................................................. 284
Installing Components ..................................................................................... 285
Configuring ...................................................................................................... 286
Verifying Settings............................................................................................. 287
Windows 2000/NT/XP ............................................................................................ 287
Verifying Settings............................................................................................. 292
Macintosh OS 8/9................................................................................................... 292
Verifying Settings............................................................................................. 294
Macintosh OS X ..................................................................................................... 294
Verifying Settings............................................................................................. 295
Appendix C
IP Subnetting ........................................................................................................ 296
IP Addressing......................................................................................................... 296
IP Classes .............................................................................................................. 296
Subnet Masks ........................................................................................................ 297
Subnetting .............................................................................................................. 297
Example: Two Subnets .......................................................................................... 298
Example: Four Subnets.......................................................................................... 300
Example Eight Subnets.......................................................................................... 301
Subnetting With Class A and Class B Networks. ................................................... 302
Appendix D
Boot Commands ..................................................................................................304
Appendix E
NetBIOS Filter Commands .................................................................................. 306
Introduction ............................................................................................................ 306
19 Table of Contents
Prestige 861H Series User’s Guide
Display NetBIOS Filter Settings ............................................................................. 306
NetBIOS Filter Configuration.................................................................................. 307
Appendix F
Splitters and Microfilters ..................................................................................... 310
Connecting a POTS Splitter ................................................................................... 310
Telephone Microfilters ............................................................................................ 310
Prestige With ISDN ................................................................................................ 311
Appendix G
PPPoE ................................................................................................................... 312
PPPoE in Action..................................................................................................... 312
Benefits of PPPoE.................................................................................................. 312
Traditional Dial-up Scenario................................................................................... 312
How PPPoE Works ................................................................................................ 313
Prestige as a PPPoE Client ................................................................................... 313
Appendix H
Log Descriptions.................................................................................................. 314
Log Commands...................................................................................................... 328
Configuring What You Want the Prestige to Log ............................................. 328
Displaying Logs ............................................................................................... 329
Log Command Example......................................................................................... 329
Appendix I
Loop Reach........................................................................................................... 330
Testing Conditions.................................................................................................. 330
Band Plan : 998_138_12000(4B)........................................................................... 331
Band Plan : 998_138_8500(3B)............................................................................. 331
Band Plan : 997_138_8500(4B)............................................................................. 331
Appendix J
ASCII Characters.................................................................................................. 332
ASCII Code ............................................................................................................ 332
Index...................................................................................................................... 334
Table of Contents 20
Prestige 861H Series User’s Guide
21 Table of Contents
Prestige 861H Series User’s Guide
List of Figures
Figure 1 Prestige Home Gateway Applications ................................................................... 39
Figure 2 Prestige Internet Access Application .................................................................... 40
Figure 3 Prestige LAN-to-LAN Application .......................................................................... 40
Figure 4 P-861H Front Panel .............................................................................................. 41
Figure 5 P-861H Rear Panel ............................................................................................... 42
Figure 6 Password Screen .................................................................................................. 45
Figure 7 Web Configurator: P-861H Site Map Screen ...................................................... 46
Figure 8 Password ..............................................................................................................47
Figure 9 Internet Access Wizard Setup: ISP Parameters ................................................... 49
Figure 10 Internet Connection with PPPoE: Routing .......................................................... 50
Figure 11 Internet Connection with RFC 1483 ................................................................... 51
Figure 12 Internet Connection with ENET ENCAP ............................................................. 52
Figure 13 Internet Connection with PPPoA ......................................................................... 53
Figure 14 Internet Access Wizard Setup: Third Screen ...................................................... 54
Figure 15 Internet Access Wizard Setup: LAN Configuration ............................................. 55
Figure 16 Internet Access Wizard Setup: Connection Tests ............................................... 56
Figure 17 Internet Access Wizard Setup: ISP Parameters ................................................. 57
Figure 18 Internet Connection with RFC 1483 .................................................................... 58
Figure 19 Internet Connection with PPPoA ........................................................................ 58
Figure 20 Internet Access Wizard Setup: Third Screen ...................................................... 59
Figure 21 Internet Access Wizard Setup: Connection Tests ............................................... 59
Figure 22 LAN and WAN IP Addresses .............................................................................. 62
Figure 23 LAN Setup ........................................................................................................... 67
Figure 24 PCR, SCR, MCR and MBS in Traffic Shaping .................................................... 75
Figure 25 Remote Node Configuration Example ................................................................ 76
Figure 26 WAN Remote Nodes ........................................................................................... 77
Figure 27 WAN Setup (PPPoE) .......................................................................................... 79
Figure 28 How NAT Works .................................................................................................. 86
Figure 29 NAT Application With IP Alias ............................................................................. 86
Figure 30 Multiple Servers Behind NAT Example ............................................................... 89
Figure 31 NAT Mode ........................................................................................................... 90
Figure 32 Edit SUA/NAT Server Set ................................................................................... 91
Figure 33 Address Mapping Rules ...................................................................................... 92
Figure 34 Address Mapping Rule Edit ................................................................................ 93
Figure 35 Dynamic DNS ..................................................................................................... 97
Figure 36 Time and Date ..................................................................................................... 98
Figure 37 Telnet Configuration on a TCP/IP Network ......................................................... 101
Figure 38 SNMP Management Mode ................................................................................. 102
List of Figures 22
Prestige 861H Series User’s Guide
Figure 39 Remote Management ......................................................................................... 104
Figure 40 Configuring UPnP ............................................................................................... 107
Figure 41 Add/Remove Programs: Windows Setup: Communication ................................. 109
Figure 42 Add/Remove Programs: Windows Setup: Communication: Components .......... 109
Figure 43 Network Connections .......................................................................................... 110
Figure 44 Windows Optional Networking Components Wizard .......................................... 111
Figure 45 Networking Services ........................................................................................... 112
Figure 46 Network Connections .......................................................................................... 113
Figure 47 Internet Connection Properties .......................................................................... 114
Figure 48 Internet Connection Properties: Advanced Settings ........................................... 115
Figure 49 Internet Connection Properties: Advanced Settings: Add ................................... 115
Figure 50 System Tray Icon ................................................................................................ 116
Figure 51 Internet Connection Status .................................................................................. 116
Figure 52 Network Connections .......................................................................................... 117
Figure 53 Network Connections: My Network Places ......................................................... 118
Figure 54 Network Connections: My Network Places: Properties: Example ....................... 118
Figure 55 View Logs ........................................................................................................... 121
Figure 56 System Status ..................................................................................................... 123
Figure 57 System Status: Show Statistics ........................................................................... 125
Figure 58 DHCP Table ........................................................................................................ 126
Figure 59 Diagnostic: General ............................................................................................ 127
Figure 60 Diagnostic: DSL Line .......................................................................................... 128
Figure 61 Firmware Upgrade .............................................................................................. 129
Figure 62 Network Temporarily Disconnected .................................................................... 129
Figure 63 Error Message .................................................................................................... 130
Figure 64 Maintenance Configuration ................................................................................. 130
Figure 65 Maintenance Backup Configuration .................................................................... 131
Figure 66 Maintenance Restore Configuration ................................................................... 131
Figure 67 Temporarily Disconnected ................................................................................... 132
Figure 68 Error Message .................................................................................................... 132
Figure 69 Maintenance Reset to Factory Defaults .............................................................. 132
Figure 70 Login Screen ....................................................................................................... 135
Figure 71 Menu 23.1 Change Password ............................................................................. 138
Figure 72 Menu 1 General Setup ........................................................................................ 141
Figure 73 Menu 1.1 Configure Dynamic DNS .................................................................... 142
Figure 74 Menu 3 LAN Setup .............................................................................................. 144
Figure 75 Menu 3.1 LAN Port Filter Setup .......................................................................... 144
Figure 76 Menu 3.2 TCP/IP and DHCP Ethernet Setup ..................................................... 145
Figure 77 IP Alias Network Example ................................................................................... 149
Figure 78 Menu 3.2 TCP/IP and DHCP Setup ................................................................... 149
Figure 79 Menu 3.2.1 IP Alias Setup .................................................................................. 150
Figure 80 Menu 1 General Setup ........................................................................................ 151
Figure 81 Menu 4 Internet Access Setup ............................................................................ 152
23 List of Figures
Prestige 861H Series User’s Guide
Figure 82 Menu 11 Remote Node Setup ............................................................................. 155
Figure 83 Menu 11.1 Remote Node Profile ........................................................................ 156
Figure 84 Menu 11.3 Remote Node Network Layer Options .............................................. 158
Figure 85 Sample IP Addresses for a TCP/IP LAN-to-LAN Connection ............................. 160
Figure 86 Menu 11.5 Remote Node Filter (RFC 1483 or ENET Encapsulation) ................. 160
Figure 87 Menu 11.5 Remote Node Filter (PPPoA or PPPoE Encapsulation) ................... 161
Figure 88 Menu 11.6 for LLC-based Multiplexing or PPP Encapsulation ............................ 161
Figure 89 Menu 11.1 Remote Node Profile ......................................................................... 162
Figure 90 Menu 11.8 Advance Setup Options .................................................................... 163
Figure 91 Sample Static Routing Topology ......................................................................... 164
Figure 92 Menu 12 Static Route Setup ............................................................................... 165
Figure 93 Menu 12.1 IP Static Route Setup ........................................................................ 165
Figure 94 Menu12.1.1 Edit IP Static Route ......................................................................... 165
Figure 95 Menu 11.1 Remote Node Profile ......................................................................... 169
Figure 96 Menu 11.3 Remote Node Network Layer Options .............................................. 170
Figure 97 Menu 12.3.1 Edit Bridge Static Route ................................................................. 171
Figure 98 Menu 4 Applying NAT for Internet Access .......................................................... 173
Figure 99 Applying NAT in Menus 4 & 11.3 ......................................................................... 174
Figure 100 Menu 15 NAT Setup ........................................................................................ 175
Figure 101 Menu 15.1 Address Mapping Sets .................................................................... 175
Figure 102 Menu 15.1.255 SUA Address Mapping Rules .................................................. 176
Figure 103 Menu 15.1.1 First Set ........................................................................................ 177
Figure 104 Menu 15.1.1.1 Editing/Configuring an Individual Rule in a Set ........................ 178
Figure 105 Menu 15.2 NAT Server Setup ........................................................................... 179
Figure 106 Menu 15.2.1 NAT Server Setup ........................................................................ 179
Figure 107 Multiple Servers Behind NAT Example ............................................................. 180
Figure 108 NAT Example 1 ................................................................................................. 181
Figure 109 Menu 4 Internet Access & NAT Example .......................................................... 181
Figure 110 NAT Example 2 ................................................................................................. 182
Figure 111 Menu 15.2.1 Specifying an Inside Server .......................................................... 182
Figure 112 NAT Example 3 ................................................................................................. 183
Figure 113 Example 3: Menu 11.3 ....................................................................................... 184
Figure 114 Example 3: Menu 15.1.1.1 ................................................................................ 184
Figure 115 Example 3: Final Menu 15.1.1 .......................................................................... 185
Figure 116 Example 3: Menu 15.2.1 ................................................................................... 185
Figure 117 NAT Example 4 ................................................................................................. 186
Figure 118 Example 4: Menu 15.1.1.1 Address Mapping Rule ........................................... 186
Figure 119 Example 4: Menu 15.1.1 Address Mapping Rules ............................................ 187
Figure 120 Outgoing Packet Filtering Process .................................................................... 188
Figure 121 Filter Rule Process ............................................................................................ 189
Figure 122 Menu 21 Filter Set Configuration ...................................................................... 190
Figure 123 NetBIOS_WAN Filter Rules Summary ............................................................. 190
Figure 124 NetBIOS_LAN Filter Rules Summary .............................................................. 191
List of Figures 24
Prestige 861H Series User’s Guide
Figure 125 IGMP Filter Rules Summary ............................................................................ 191
Figure 126 Menu 21.1.x.1 TCP/IP Filter Rule ..................................................................... 193
Figure 127 Executing an IP Filter ........................................................................................ 195
Figure 128 Menu 21.1.5.1 Generic Filter Rule ................................................................... 196
Figure 129 Protocol and Device Filter Sets ......................................................................... 197
Figure 130 Sample Telnet Filter .......................................................................................... 198
Figure 131 Menu 21.1.6.1 Sample Filter ............................................................................ 198
Figure 132 Menu 21.1.6.1 Sample Filter Rules Summary .................................................. 199
Figure 133 Filtering Ethernet Traffic .................................................................................... 200
Figure 134 Filtering Remote Node Traffic ........................................................................... 200
Figure 135 SNMP Management Model ............................................................................... 202
Figure 136 Menu 22 SNMP Configuration .......................................................................... 204
Figure 137 Menu 24 System Maintenance ......................................................................... 206
Figure 138 Menu 24.1 System Maintenance : Status ......................................................... 207
Figure 139 Menu 24.2 System Information and Console Port Speed ................................. 208
Figure 140 Menu 24.2.1 System Maintenance: Information ............................................... 209
Figure 141 Menu 24.2.2 System Maintenance : Change Console Port Speed ................... 210
Figure 142 Menu 24.3 System Maintenance: Log and Trace ............................................. 210
Figure 143 Sample Error and Information Messages ......................................................... 211
Figure 144 Menu 24.4 System Maintenance : Diagnostic ................................................... 211
Figure 145 Telnet in Menu 24.5 ........................................................................................... 216
Figure 146 FTP Session Example ...................................................................................... 217
Figure 147 Telnet into Menu 24.6 ........................................................................................ 220
Figure 148 Restore Using FTP Session Example ............................................................... 220
Figure 149 Telnet Into Menu 24.7.1 Upload System Firmware .......................................... 221
Figure 150 Telnet Into Menu 24.7.2 System Maintenance ................................................. 222
Figure 151 FTP Session Example of Firmware File Upload ............................................... 223
Figure 152 Command Mode in Menu 24 ............................................................................. 226
Figure 153 Valid Commands ............................................................................................... 226
Figure 154 Menu 24.9 System Maintenance: Call Control .................................................. 227
Figure 155 Menu 24.9.1 System Maintenance: Budget Management ................................ 228
Figure 156 Menu 24 System Maintenance ......................................................................... 229
Figure 157 Menu 24.10 System Maintenance: Time and Date Setting ............................... 230
Figure 158 Menu 24.11 Remote Management Control ....................................................... 233
Figure 159 Menu 25 IP Routing Policy Setup ..................................................................... 237
Figure 160 Menu 25.1 IP Routing Policy Setup .................................................................. 238
Figure 161 Menu 25.1.1 IP Routing Policy .......................................................................... 239
Figure 162 Menu 3.2 TCP/IP and DHCP Ethernet Setup ................................................... 241
Figure 163 Menu 11.3 Remote Node Network Layer Options ............................................ 242
Figure 164 Example of IP Policy Routing ........................................................................... 243
Figure 165 IP Routing Policy Example ................................................................................ 243
Figure 166 IP Routing Policy Example ................................................................................ 244
Figure 167 Applying IP Policies Example ........................................................................... 245
25 List of Figures
Prestige 861H Series User’s Guide
Figure 168 Menu 26 Schedule Setup .................................................................................. 246
Figure 169 Menu 26.1 Schedule Set Setup ....................................................................... 247
Figure 170 Applying Schedule Set(s) to a Remote Node (PPPoE) .................................... 248
Figure 171 CLI Help : Sample Output ................................................................................. 251
Figure 172 ip ping ............................................................................................................... 262
Figure 173 ip route status ................................................................................................... 262
Figure 174 ip arp status ...................................................................................................... 263
Figure 175 VDSL Port Speed Commands Example (Link Down) ....................................... 267
Figure 176 VDSL Port Speed Commands Example (Link Up) ............................................ 267
Figure 177 VDSL Clear Port Counter Command Example ................................................. 268
Figure 178 vdsl pvc list Command Example ....................................................................... 269
Figure 179 Reset VDSL Profile ........................................................................................... 270
Figure 180 VDSL Profile Show Command Example ........................................................... 271
Figure 181 DSL Version Command Example ..................................................................... 271
Figure 182 Pop-up Blocker ................................................................................................. 275
Figure 183 Internet Options ............................................................................................... 275
Figure 184 Internet Options ................................................................................................ 276
Figure 185 Pop-up Blocker Settings ................................................................................... 277
Figure 186 Internet Options ................................................................................................ 278
Figure 187 Security Settings - Java Scripting ..................................................................... 279
Figure 188 WIndows 95/98/Me: Network: Configuration ..................................................... 285
Figure 189 Windows 95/98/Me: TCP/IP Properties: IP Address ......................................... 286
Figure 190 Windows 95/98/Me: TCP/IP Properties: DNS Configuration ............................ 287
Figure 191 Windows XP: Start Menu .................................................................................. 288
Figure 192 Windows XP: Control Panel .............................................................................. 288
Figure 193 Windows XP: Control Panel: Network Connections: Properties ....................... 289
Figure 194 Windows XP: Local Area Connection Properties .............................................. 289
Figure 195 Windows XP: Internet Protocol (TCP/IP) Properties ......................................... 290
Figure 196 Windows XP: Advanced TCP/IP Properties ...................................................... 291
Figure 197 Windows XP: Internet Protocol (TCP/IP) Properties ......................................... 292
Figure 198 Macintosh OS 8/9: Apple Menu ........................................................................ 293
Figure 199 Macintosh OS 8/9: TCP/IP ................................................................................ 293
Figure 200 Macintosh OS X: Apple Menu ........................................................................... 294
Figure 201 Macintosh OS X: Network ................................................................................. 295
Figure 202 Option to Enter Debug Mode ............................................................................ 304
Figure 203 Boot Module Commands .................................................................................. 305
Figure 204 Single-Computer per Router Hardware Configuration ...................................... 313
Figure 205 Prestige as a PPPoE Client .............................................................................. 313
Figure 206 Displaying Log Categories Example ................................................................. 328
Figure 207 Displaying Log Parameters Example ................................................................ 328
List of Figures 26
Prestige 861H Series User’s Guide
27 List of Figures
Prestige 861H Series User’s Guide
List of Tables
Table 1 Front Panel LEDs .................................................................................................. 41
Table 2 Web Configurator Screens Summary .................................................................... 46
Table 3 Password ............................................................................................................... 47
Table 4 Internet Access Wizard Setup: ISP Parameters .................................................... 49
Table 5 Internet Connection with PPPoE: Routing ............................................................ 50
Table 6 Internet Connection with RFC 1483 ...................................................................... 51
Table 7 Internet Connection with ENET ENCAP ................................................................ 52
Table 8 Internet Connection with PPPoA ........................................................................... 53
Table 9 Internet Access Wizard Setup: LAN Configuration ................................................ 55
Table 10 Internet Access Wizard Setup: ISP Parameters .................................................. 57
Table 11 Internet Connection with PPPoA ......................................................................... 58
Table 12 LAN Setup ........................................................................................................... 67
Table 13 WAN Remote Nodes ........................................................................................... 77
Table 14 WAN Setup .......................................................................................................... 79
Table 15 NAT Definitions .................................................................................................... 84
Table 16 NAT Mapping Types ............................................................................................ 87
Table 17 Services and Port Numbers ................................................................................. 88
Table 18 NAT Mode ............................................................................................................ 90
Table 19 Edit SUA/NAT Server Set .................................................................................... 91
Table 20 Address Mapping Rules ...................................................................................... 92
Table 21 Address Mapping Rule Edit ................................................................................. 94
Table 22 Dynamic DNS ...................................................................................................... 97
Table 23 Time and Date ..................................................................................................... 99
Table 24 SNMP Traps ........................................................................................................ 103
Table 25 Remote Management .......................................................................................... 104
Table 26 Configuring UPnP ................................................................................................ 108
Table 27 View Logs ............................................................................................................121
Table 28 System Status ...................................................................................................... 123
Table 29 System Status: Show Statistics ........................................................................... 125
Table 30 DHCP Table ......................................................................................................... 126
Table 31 Diagnostic: General ............................................................................................. 127
Table 32 Diagnostic: DSL Line ........................................................................................... 128
Table 33 Firmware Upgrade ............................................................................................... 129
Table 34 Maintenance Restore Configuration .................................................................... 131
Table 35 SMT Menus Overview ......................................................................................... 135
Table 36 Navigating the SMT Interface .............................................................................. 136
Table 37 SMT Main Menu .................................................................................................. 137
Table 38 Main Menu Summary .......................................................................................... 137
List of Tables 28
Prestige 861H Series User’s Guide
Table 39 Menu 1 General Setup ........................................................................................ 141
Table 40 Menu 1.1 Configure Dynamic DNS ..................................................................... 142
Table 41 DHCP Ethernet Setup ......................................................................................... 146
Table 42 TCP/IP Ethernet Setup ........................................................................................ 146
Table 43 Menu 3.2.1 IP Alias Setup ................................................................................... 150
Table 44 Menu 4 Internet Access Setup ............................................................................ 152
Table 45 Menu 11.1 Remote Node Profile ......................................................................... 156
Table 46 Menu 11.3 Remote Node Network Layer Options ............................................... 158
Table 47 Menu 11.8 Advance Setup Options ..................................................................... 163
Table 48 Menu12.1.1 Edit IP Static Route .......................................................................... 166
Table 49 Remote Node Network Layer Options: Bridge Fields .......................................... 170
Table 50 Menu 12.3.1 Edit Bridge Static Route .................................................................. 171
Table 51 Applying NAT in Menus 4 & 11.3 ......................................................................... 174
Table 52 SUA Address Mapping Rules .............................................................................. 176
Table 53 Menu 15.1.1 First Set .......................................................................................... 177
Table 54 Menu 15.1.1.1 Editing/Configuring an Individual Rule in a Set ........................... 178
Table 55 Abbreviations Used in the Filter Rules Summary Menu ...................................... 191
Table 56 Rule Abbreviations Used ..................................................................................... 192
Table 57 Menu 21.1.x.1 TCP/IP Filter Rule ........................................................................ 193
Table 58 Menu 21.1.5.1 Generic Filter Rule ....................................................................... 196
Table 59 Filter Sets Table ................................................................................................... 199
Table 60 Menu 22 SNMP Configuration ............................................................................. 204
Table 61 SNMP Traps ........................................................................................................ 204
Table 62 Ports and Permanent Virtual Circuits ................................................................... 205
Table 63 Menu 24.1 System Maintenance: Status ............................................................. 207
Table 64 Menu 24.2.1 System Maintenance: Information .................................................. 209
Table 65 Menu 24.4 System Maintenance Menu: Diagnostic ............................................ 212
Table 66 Filename Conventions ......................................................................................... 215
Table 67 General Commands for GUI-based FTP Clients ................................................. 217
Table 68 General Commands for GUI-based TFTP Clients ............................................... 219
Table 69 Menu 24.9.1 System Maintenance: Budget Management ................................... 228
Table 70 Menu 24.10 System Maintenance: Time and Date Setting ................................ 230
Table 71 Menu 24.11 Remote Management Control .......................................................... 233
Table 72 Menu 25.1 IP Routing Policy Setup ..................................................................... 238
Table 73 Menu 25.1.1 IP Routing Policy ............................................................................ 239
Table 74 Menu 26.1 Schedule Set Setup ........................................................................... 247
Table 75 sys Command Summary ..................................................................................... 252
Table 76 sys version ........................................................................................................... 256
Table 77 sys logs errlog disp ............................................................................................. 256
Table 78 ether Command Summary .................................................................................. 258
Table 79 IP Command Summary ....................................................................................... 258
Table 80 WAN Command Summary .................................................................................. 263
Table 81 vdsl Command Summary .................................................................................... 264
29 List of Tables