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Published by ZyXEL Communications Corporation. All rights reserved.
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ZyXEL does not assume any liability arising out of the application or use of any products, or software
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Copyright1
P-871H Series User’s Guide
Interference Statements and
Warnings
This device complies with Part 15 of FCC rules. Operation is subject to the following two conditions:
• This device may not cause harmful interference.
• This device must accept any interference received, including interference that may cause undesired
operations.
This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a commercial environment. This equipment generates, uses, and can radiate radio frequency
energy, and if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications.
If this equipment does cause harmful interference to radio/television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
Notice 1
Changes or modifications not expressly approved by the party responsible for compliance could void the
user's authority to operate the equipment.
Certifications
1 Go to www.zyxel.com
2 Select your product from the drop-down list box on the ZyXEL home page to go
to that product's page.
3 Select the certification you wish to view from this page.
2Interference Statements and Warnings
P-871H Series User’s Guide
Safety Warnings
For your safety, be sure to read and follow all warning notices and instructions.
• To reduce the risk of fire, use only No. 26 AWG (American Wire Gauge) or larger telecommunication
line cord.
• Do NOT open the device or unit. Opening or removing covers can expose you to dangerous high
voltage points or other risks. ONLY qualified service personnel can service the device. Please contact
your vendor for further information.
• Use ONLY the dedicated power supply for your device. Connect the power cord or power adaptor to
the right supply voltage (110V AC in North America or 230V AC in Europe).
• Do NOT use the device if the power supply is damaged as it might cause electrocution.
• If the power supply is damaged, remove it from the power outlet.
• Do NOT attempt to repair the power supply. Contact your local vendor to order a new power supply.
• Place connecting cables carefully so that no one will step on them or stumble over them. Do NOT
allow anything to rest on the power cord and do NOT locate the product where anyone can walk on
the power cord.
• If you wall mount your device, make sure that no electrical, gas or water pipes will be damaged.
• Do NOT install nor use your device during a thunderstorm. There may be a remote risk of electric
shock from lightning.
• Do NOT expose your device to dampness, dust or corrosive liquids.
• Do NOT use this product near water, for example, in a wet basement or near a swimming pool.
• Make sure to connect the cables to the correct ports.
• Do NOT obstruct the device ventilation slots, as insufficient airflow may harm your device.
• Do NOT store things on the device.
• Connect ONLY suitable accessories to the device.
Safety Warnings3
P-871H Series User’s Guide
ZyXEL Limited Warranty
ZyXEL warrants to the original end user (purchaser) that this product is free from any defects in materials
or workmanship for a period of up to two years from the date of purchase. During the warranty period, and
upon proof of purchase, should the product have indications of failure due to faulty workmanship and/or
materials, ZyXEL will, at its discretion, repair or replace the defective products or components without
charge for either parts or labor, and to whatever extent it shall deem necessary to restore the product or
components to proper operating condition. Any replacement will consist of a new or re-manufactured
functionally equivalent product of equal value, and will be solely at the discretion of ZyXEL. This
warranty shall not apply if the product is modified, misused, tampered with, damaged by an act of God, or
subjected to abnormal working conditions.
Note
Repair or replacement, as provided under this warranty, is the exclusive remedy of the purchaser. This
warranty is in lieu of all other warranties, express or implied, including any implied warranty of
merchantability or fitness for a particular use or purpose. ZyXEL shall in no event be held liable for
indirect or consequential damages of any kind of character to the purchaser.
To obtain the services of this warranty, contact ZyXEL's Service Center for your Return Material
Authorization number (RMA). Products must be returned Postage Prepaid. It is recommended that the unit
be insured when shipped. Any returned products without proof of purchase or those with an out-dated
warranty will be repaired or replaced (at the discretion of ZyXEL) and the customer will be billed for parts
and labor. All repaired or replaced products will be shipped by ZyXEL to the corresponding return address,
Postage Paid. This warranty gives you specific legal rights, and you may also have other rights that vary
from country to country.
4ZyXEL Limited Warranty
P-871H Series User’s Guide
Customer Support
Please have the following information ready when you contact customer support.
• Product model and serial number.
• Warranty Information.
• Date that you received your device.
• Brief description of the problem and the steps you took to solve it.
Table 35 Class C Subnet Planning ........................................................................ 92
Table 36 Class B Subnet Planning ........................................................................93
List of Tables13
P-871H Series User’s Guide
14List of Tables
P-871H Series User’s Guide
Preface
Congratulations on your purchase of the Prestige 871H Series VDSL Modem with 4-port
switch.
This preface introduces you to the Prestige Ethernet Prestige and discusses the conventions of
this User’s Guide. It also provides information on other related documentation.
Note: Register your product online to receive e-mail notices of firmware
upgrades and information at www.zyxel.com for global products, or at
www.us.zyxel.com for North American products.
About This User's Guide
This manual is designed to guide you through the configuration of your Prestige for its various
applications.
Related Documentation
• Quick Start Guide
The Quick Start Guide is designed to help you get up and running right away. They
contain connection information and instructions on getting started.
• Web Configurator Online Help
Embedded web help for descriptions of individual screens and supplementary
information.
• ZyXEL Glossary and Web Site
Please refer to www.zyxel.com for an online glossary of networking terms and additional
support documentation.
Syntax Conventions
• “Enter” means for you to type one or more characters. “Select” or “Choose” means for
you to use one of the predefined choices.
• Command and arrow keys are enclosed in square brackets.
carriage return key;
• Mouse action sequences are denoted using a comma. For example, “click the Apple icon,
Control Panels and then Modem” means first click the Apple icon, then point your
mouse pointer to Control Panels and then click Modem.
• For brevity’s sake, we will use “e.g.,” as a shorthand for “for instance”, and “i.e.,” for
“that is” or “in other words” throughout this manual.
• The Prestige 871H Series VDSL Modem may be referred to as “the Prestige” or “the
device” in this User’s Guide.
[ESC] means the Escape key and [SPACE BAR] means the Space Bar.
[ENTER] means the Enter, or
Preface15
P-871H Series User’s Guide
Graphics Icons Key
Prestige Computer Server
Computer DSLAM Gateway
Central Office/ ISP Internet Hub/Prestige
User Guide Feedback
Help us help you. E-mail all User Guide-related comments, questions or suggestions for
improvement to techwriters@zyxel.com.tw or send regular mail to The Technical Writing
Team, ZyXEL Communications Corp., 6 Innovation Road II, Science-Based Industrial Park,
Hsinchu, 300, Taiwan. Thank you.
16Preface
Getting to Know Your Prestige
This chapter introduces the main features and applications of the Prestige.
1.1 Introduction
The Prestige can be used for high-speed Internet access through a VDSL connection over the
telephone line. Its 10/100M auto-negotiating LAN interface enables fast data transfer of either
10Mbps or 100Mbps in either half-duplex or full-duplex mode depending on your Ethernet
network.
With its built-in web configurator, managing and configuring the Prestige is easy. In addition,
the Prestige can also be managed via Telnet or any terminal emulator program on the console
port.
P-871H Series User’s Guide
CHAPTER1
1.2 Software Features
This section describes the general layer-2 bridging and switch features of the Prestige.
VLAN
A VLAN (Virtual Local Area Network) allows a physical network to be partitioned into
multiple logical networks. Devices on a logical network belong to one group. A device can
belong to more than one group. With VLAN, a device cannot directly talk to or hear from
devices that are not in the same group(s); the traffic must first go through a router.
IGMP Snooping
The Prestige supports IGMP snooping enabling group multicast traffic to be only forwarded to
ports that are members of that group; thus allowing you to significantly reduce multicast traffic
passing through your Prestige.
Broadcast Storm Control
Broadcast storm control limits the number of broadcast frames that can be stored in the
Prestige buffer or sent out from the Prestige. Broadcast frames that arrive when the buffer is
full are discarded. Enable this feature to reduce broadcast traffic coming into your network.
Chapter 1 Getting to Know Your Prestige17
P-871H Series User’s Guide
Configuration and Firmware Maintenance
You can backup or restore the Prestige configuration or upgrade the firmware on the
Prestige.
1.3 Hardware Features
This section describes the ports on the Prestige.
Built-in Switch
The 10/100 Mbps auto-negotiating Ethernet ports allow the Prestige to detect the speed of
incoming transmissions and adjust appropriately without manual intervention. It allows data
transfer of either 10 Mbps or 100 Mbps in either half-duplex or full-duplex mode depending
on your Ethernet network. The ports are also auto-crossover (MDI/MDI-X) meaning they
automatically adjust to either a crossover or straight-through Ethernet cable.
High Speed Internet Access
The Prestige supports transmission speeds of up to 100 Mbps downstream and 50 Mbps
upstream. Actual speeds attained depend on ISP DSLAM environment, and how your Prestige
is configured.
Console Port
Use the console port for local management of the Prestige.
1.4 Internet Access Application
The following figure shows a network example where the Prestige is used for high-speed
Internet access.
Figure 1 Internet Access Application
18Chapter 1 Getting to Know Your Prestige
This chapter describes the ports and LEDs on the Prestige.
2.1 Hardware Connection
Refer to the Quick Start Guide for information on hardware connections.
2.2 Front Panel LEDs
Figure 2 Front Panel
P-871H Series User’s Guide
CHAPTER2
Hardware Overview
The following table describes the LEDs.
Table 1 Front Panel LEDs
LEDCOLORSTATUSDESCRIPTION
PWRGreenOnThe Prestige is receiving power functioning properly.
OffThe Prestige is not receiving power.
SYSGreenOnThe Prestige is functioning properly.
BlinkingThe Prestige is rebooting.
OffThe system is not ready or has malfunctioned.
LAN 1-4GreenOnThe Prestige has a successful 10Mb Ethernet connection.
Blinking The Prestige is sending/receiving data.
AmberOnThe Prestige has a successful 100Mb Ethernet connection.
Blinking The Prestige is sending/receiving data.
OffThe LAN is not connected.
Chapter 2 Hardware Overview19
P-871H Series User’s Guide
Table 1 Front Panel LEDs (continued)
LEDCOLORSTATUSDESCRIPTION
VDSLGreenOnThe Prestige is connected to a DSL line.
2.3 Rear Panel
The following figure shows the read panel of the Prestige.
Figure 3 Rear Panel
Slow
Blinking
Fast
Blinking
OffThe DSL link is down.
The Prestige is initializing the DSL line.
Data is being transmitted or received.
2.3.1 VDSL Port
Connect the Prestige directly to the wall jack using a telephone wire (RJ-11 connector).
2.3.2 PHONE Port
Connect a telephone to this port using a telephone wire (RJ-11 connector).
2.3.3 LAN Ports
The Prestige has four 10/100Mbps auto-negotiating, auto-crossover Ethernet ports. The LAN
interface is auto-crossover, so you may use a crossover cable or a straight-through Ethernet
cable to connect your Prestige to a computer/external hub.
2.3.4 Console Port
You can configure the Prestige via a terminal emulator software on a computer that is
connected to the Prestige through the console port. Connect the one end of the console cable to
the console port of the Prestige and the other end to a serial port (COM1, COM2 or other
COM port) of your computer.
20Chapter 2 Hardware Overview
2.3.5 POWER Port
Connect the power adaptor to the port labeled POWER on the rear panel of your Prestige.
Push in the power button to turn on the Prestige.
Note: To avoid damage to the Prestige, make sure you use the supplied power
adaptor.
P-871H Series User’s Guide
Chapter 2 Hardware Overview21
P-871H Series User’s Guide
22Chapter 2 Hardware Overview
This section introduces the configuration and functions of the web configurator.
3.1 Introduction
The web configurator is an HTML-based management interface that allows easy Prestige
setup and management via Internet browser. Use Internet Explorer 6.0 and later or Netscape
Navigator 7.0 and later versions. The recommended screen resolution is 1024 by 768 pixels.
In order to use the web configurator you need to allow:
• Web browser pop-up windows from your device. Web pop-up blocking is enabled by
default in Windows XP SP (Service Pack) 2.
• JavaScript (enabled by default).
• Java permissions (enabled by default).
P-871H Series User’s Guide
CHAPTER3
The Web Configurator
3.2 System Login
1 Start your web browser.
2 Type “http://” and the IP address of the Prestige (for example, the default is 192.168.1.1)
in the Location or Address field. Press
3 The login screen appears. The default username is admin and associated default
password is 1234.
Figure 4 Web Configurator: Login
[ENTER].
4 Click OK to view the first web configurator screen.
Chapter 3 The Web Configurator23
P-871H Series User’s Guide
3.3 The Status Screen
The Status screen is the first screen that displays when you access the web configurator.
The following figure shows the navigating components of a web configurator screen.
Figure 5 Web Configurator Home Screen (Status)
In the navigation panel, click a main link to reveal a list of submenu links.
24Chapter 3 The Web Configurator
Table 2 Navigation Panel Sub-links Overview
P-871H Series User’s Guide
BASIC SETTING
ADVANCED
APPLICATION
MANAGEMENT
The following table lists the various web configurator screens within the sub-links.
Table 3 Web Configurator Screen Sub-links Details
BASIC SETTINGADVANCED APPLICATION MANAGEMENT
System Info
Switch Setup
IP Setup
Port Setup
VLAN
VLAN Status
VLAN Port Setting
Static VL AN
Broadcast Storm Control
Maintenance
VDSL Chip Reset
Reboot System
The following table describes the links in the navigation panel.
Table 4 Navigation Panel Links
LINKDESCRIPTION
Basic Settings
System InfoThis link takes you to a screen that displays general system and hardware monitoring
Switch SetupThis link takes you to a screen where you can set up global parameters such as
IP SetupThis link takes you to a screen where you can configure the IP address, subnet mask
Port SetupThis link takes you to screens where you can configure settings for individual
Advanced
Application
VLANThis link takes you to screens where you can configure port-based or 802.1Q VLAN
Broadcast
Storm Control
information.
VLAN type, MAC address learning, IGMP snooping, GARP and priority queues.
(necessary for Prestige management) and default gateway.
Ethernet ports.
(depending on what you configured in the Switch Setup menu).
This link takes you to a screen to set up broadcast filters.
Chapter 3 The Web Configurator25
P-871H Series User’s Guide
Table 4 Navigation Panel Links (continued)
LINKDESCRIPTION
Management
MaintenanceThis link takes you to screens where you can perform firmware and configuration file
maintenance as well as reboot the system.
3.3.1 Change Your Password
It is highly recommended that you periodically change the password for accessing the
Prestige. If you didn’t change the default one after you logged in or you want to change to a
new password again, then click Basic Setting, Login Setup to display the screen as shown
next.
Figure 6 Change Password
The following table describes the fields in this screen.
Table 5 Password
LABELDESCRIPTION
Old PasswordType the default password or the existing password you use to access the system
in this field.
New PasswordType the new password in this field.
Retype to ConfirmType the new password again in this field.
ApplyClick Apply to save your changes back to the Prestige.
CancelClick Cancel to begin configuring this screen afresh.
3.4 Prestige Lockout
You could lock yourself (and all others) out from the Prestige by:
1 Deleting the management VLAN (default is VLAN 1).
2 Deleting all port-based VLANs with the CPU port as a member. The “CPU port” is the
management port of the Prestige.
3 Disabling all ports.
26Chapter 3 The Web Configurator
4 Assigning minimum bandwidth to the CPU port. If you limit bandwidth to the CPU port,
you may find that the Prestige performs sluggishly or not at all.
Note: Be careful not to lock yourself and others out of the Prestige.
3.5 Resetting the Prestige
If you lock yourself (and others) from the Prestige or forget the Prestige password, you will
need to reload the factory-default configuration file to reset the Prestige back to the factory
defaults.
3.5.1 Reload the Configuration File
Uploading the factory-default configuration file replaces the current configuration file with the
factory-default configuration file. This means that you will lose all previous configurations
and the speed of the console port will be reset to the default of 9600bps with 8 data bit, no
parity, one stop bit and flow control set to none. The password will also be reset to “1234” and
the IP address to 192.168.1.1.
P-871H Series User’s Guide
To upload the configuration file, do the following:
1 Connect to the console port using a computer with terminal emulation software. See
Section 3.1.1 on page 35 for details.
2 Disconnect and reconnect the Prestige’s power to begin a session. When you reconnect
the Prestige’s power, you will see the initial screen.
3 When you see the message “
seconds ...
4 Type
5 Wait for the “
6 After a configuration file upload, type
atlc after the “Enter Debug Mode” message.
upload on your terminal.
” press any key to enter debug mode.
Starting XMODEM upload” message before activating XMODEM
Press any key to enter Debug Mode within 3
atgo to restart the Prestige.
Chapter 3 The Web Configurator27
P-871H Series User’s Guide
Figure 7 Resetting the Prestige: Via the Console Port
Bootbase Version: V1.0 | 04/25/2003 10:01:06
RAM: Size = 32768 Kbytes
FLASH: Intel 32M
ZyNOS Version: V3.50(DU.0)b6 | 07/11/2003 18:00:29
Press any key to enter debug mode within 3 seconds.
....................
Enter Debug Mode
ras> atlc
Starting XMODEM upload (CRC mode)....
CCCCCCCCCCCCCCCC
Total 262144 bytes received.
Erasing..
The Prestige is now reinitialized with a default configuration file including the default
password of “1234”.
3.6 Logging Out of the Web Configurator
Click Logout in a screen to exit the web configurator. You have to log in with your password
again after you log out. This is recommended after you finish a management session both for
security reasons and so as you don’t lock out other Prestige administrators.
Figure 8 Web Configurator: Logout Screen
3.7 Help
The web configurator’s online help has descriptions of individual screens and some
supplementary information.
Click the Help link from a web configurator screen to view an online help description of that
screen.
28Chapter 3 The Web Configurator
This chapter describes the system status (web configurator home page) and port details
screens.
4.1 Overview
The home screen of the web configurator displays a port statistical summary table with links to
each port showing statistical details.
P-871H Series User’s Guide
CHAPTER4
System Status and Port
Statistics
4.2 Port Status Summary
To view the port statistics, click Status in all web configurator screens to display the Status
screen as shown next.
Figure 9 Status
The following table describes the labels in this screen.
Chapter 4 System Status and Port Statistics29
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