This manual is intended for people who want to configure the Zy XEL Device using
the Web Configurator.
Related Documentation
•Quick Start Guide
The Quick Start Guide is designed to help you get up and running right away. It
contains information on setting up your network and configuring for Internet
access.
• Support Disc
Refer to the included CD for support documents.
Documentation Feedback
Send your comments, questions or suggestions to: techwriters@zyxel.com.tw
Thank you!
The Technical Writing Team, ZyXEL Communications Corp.,
6 Innovation Road II, Science-Based Industrial Park, Hsinchu, 30099, Taiwan.
Need More Help?
More help is available at www.zyx el.com.
P-870H/HW Series User’s Guide
3
About This User's Guide
• Download Library
Search for the latest product updates and documentation from this link. Read
the Tech Doc Overview to find out how to efficiently use the User Guide, Quick
Start Guide and Command Line Interface Reference Guide in order to better
understand how to use your product.
• Knowledge Base
If you have a specific question about your product, the answer may be here.
This is a collection of answers to previously asked questions about ZyXEL
products.
•Forum
This contains discussions on ZyXEL prod ucts. Learn from others who use ZyXEL
products and share your experiences as well.
Customer Support
Should problems arise that cannot be solved by the methods listed above, you
should conta ct your vendor. If you cannot contact your vendor, then c o ntact a
ZyXEL office for the region in which you bought the device.
See http://www.zyxel.com/web/contact_us.php for contact information. Please
have the following informatio n ready when you contact an office.
• Product model and serial number.
•Warranty Information.
• Date that you received your device.
• Brief description of the problem and the steps you took to solve it.
4
P-870H/HW Series User’s Guide
Document Conventions
Document Conventions
Warnings and Notes
These are how warnings and notes are shown in this User’s Guide.
Warnings tell you about things that could harm you or your device.
Note: Notes tell you other important information (for example, other th ings you may
need to configure or helpful tips) or recommendations.
Syntax Conventions
• The P-870H/HW Series may be referred to as the “ZyXEL Device”, the “device”,
the “system” or the “product” in this User’s Guide.
• Product labels, screen names, field labels and field choices are all in bold font.
• A key stroke is denoted by square brackets and uppercase text, for example,
[ENTER] means the “enter” or “ret urn” key on your keyboard.
• “Enter” means for you to type one or more characters and then press the
[ENTER] key. “Select” or “choose” means for you to use one of the predefined
choices.
• A right angle bracket ( > ) within a screen name denotes a mouse click. For
example, Maintenance > Log > Log Setting means you first click
Maintenance in the navigation panel, then the Log sub menu and finally the
Log Setting tab to get to that screen.
• Units of measurement may denote the “metric” value or the “scientific” value.
For example, “k” for kilo may denote “1000” or “1024”, “M” for mega may
denote “1000000” or “1048576” and so on.
• “e.g.,” is a shorthand for “for instance”, and “i.e.,” means “that is” or “in other
words”.
P-870H/HW Series User’s Guide
5
Document Conventions
Icons Used in Figures
Figures in this User’s Guide may use the following generic icons. The Z yXEL Device
icon is not an exact representation of your device.
ZyXEL DeviceComputerNotebook computer
ServerDSLAMFirewall
TelephoneSwitchRouter
6
P-870H/HW Series User’s Guide
Safety Warnings
Safety Warnings
• Do NOT use this product near water, for example, in a wet basement or near a swimming
pool.
• Do NOT expose your device to dampness, dust or corrosive liquids.
• Do NOT store things on the device.
• Do NOT install, use, or service this device during a thunderstorm. There is a remote risk
of electric shock from lightning.
• Connect ONLY suitable accessories to the device.
• Do NOT open the device or unit. Opening or removing covers can expose you to
dangerous high voltage points or other risks. ONLY qualified service personnel should
service or disassemble this device. Please contact your vendor for further information.
• Make sure to connect the cables to the correct ports.
• Place connecting cables carefully so that no one will step on them or stumble over them.
• Always disconnect all cables from this device before servicing or disassembling.
• Use ONLY an appropriate power adaptor or cord for your device.
• Connect the power adaptor or cord to the right supply voltage (for example, 110V AC in
North America or 230V AC in Europe).
• Do NOT allow anything to rest on the power adaptor or cord and do NOT place the
product where anyone can walk on the power adaptor or cord.
• Do NOT use the device if the power adaptor or cord is damaged as it might cause
electrocution.
• If the power adaptor or cord is damaged, remove it from the device and the power
source.
• Do NOT attempt to repair the power adaptor or cord. Contact your local vendor to order a
new one.
• Do not use the device outside, and make sure all the connections are indoors. There is a
remote risk of electric shock from lightning.
• Do NOT obstruct the device ventilation slots, as insufficient airflow may harm your
device.
• Use only No. 26 AWG (American Wire Gauge) or larger telecommunication line cord.
• Antenna Warning! This device meets ETSI and FCC certification requirements when using
the included antenna(s). Only use the included antenna(s).
• If you wall mount your device, make sure that no electrical lines, gas or water pipes will
be damaged.
Your product is marked with this symbol, which is known as the WEEE mark. WEEE
stands for Waste Electronics and Electrical Equipment. It means that used electrical
and electronic products should not be mixed with general waste. Used electrical and
electronic equipment should be treated separately.
This chapter introduces the main applications and features of the Z yXEL Device. It
also introduces the ways you can manage the ZyXEL Device.
1.1 Overview
The ZyXEL Device is a VDSL2 gateway that allows super-fast, secure Internet
access.
you can use Quality of Service (QoS) to efficiently manage tr affic on y our network
by giving priority to certain types of traffic and/or to particular computers.
Please refer to the following description of the product name format.
• “H” denotes an integrated 4-port hu b (swi tch).
• “W” denotes wireless functionality. There is an embedded mini-PCI module for
IEEE 802.11g wireless LAN connectivity.
Only use firmware for your ZyXEL Device’s specific model. Refer
to the label on the bottom of your ZyXEL Device.
• Models ending in “1”, for example P-870HW-51a v2, denote a device that works
over the analog telephone system, POTS (Plain Old Telephone Service). Models
ending in “3”, for example P-870H-53a v2, denote a device that works over
ISDN (Integrated Services Digital Network) or T-ISDN (UR-2).
See Chapter 26 on page 241 for a full list of features.
1.2 Ways to Manage the ZyXEL Device
Use any of the following methods to manage the ZyXEL Device.
• Web Configur ator. This is recommended for everyday management of the ZyXEL
Device using a (supported) web browser.
P-870H/HW Series User’s Guide
21
Chapter 1 Introducing the ZyXEL Device
Internet
DSL
LAN
• SNMP. The device can be monitored by an SNMP manager. See the SNMP
chapter in this User’s Guide.
• TR-069. This is an auto-configuration server used to remotely configure your
device.
1.3 Good Habits for Managing the ZyXEL Device
Do the following things regularly to make the ZyXEL Device more secure and to
manage the ZyXEL Device more effectively.
• Change the password. Use a password that’s not easy to guess and that consists
of different types of characters, such as numbers and letters.
• Write down the password and put it in a safe place.
• Back up the configuration (and make sure you know how to restore it).
Restoring an earlier working configuration may be useful if the device becomes
unstable or even crashes. If you forget y our password, you will hav e to reset the
ZyXEL Device to its factory default settings . If yo u backed up an earlier
configuration file, you would not have to totally re-configure the ZyXEL Device.
You could simply restore your last configuration.
1.4 Applications for the ZyXEL Device
Here are some example uses for which the ZyXEL Device is well suited.
1.4.1 Internet Access
Your ZyXEL Device provides shared Internet access by connecting the DSL port to
the DSL or MODEM jack on a splitter or your telephone jack. Computers can
connect to the ZyXEL Device’s LAN ports (or wirelessly).
Figure 1 ZyXEL Device’s Router Features
22
P-870H/HW Series User’s Guide
Chapter 1 Introducing the ZyXEL Device
You can also configure IP filtering on the Z yXEL Devi ce for secure Internet access.
When the IP filter is on, all incoming traffic from the Internet to your network is
blocked by default unless it is initiated from y our network. This means that probes
from the outside to your network are not allowed, but you can safely browse the
Internet and download files.
P-870H/HW Series User’s Guide
23
Chapter 1 Introducing the ZyXEL Device
1.5 LEDs (Lights)
The following graphic displays the labels of the LEDs. Not all LEDs are av ailable on
all models.
Figure 2 LEDs on the Top of the Device: P-870HW Series
Figure 3 LEDs on the Top of the Device: P-870H Series
24
P-870H/HW Series User’s Guide
Chapter 1 Introducing the ZyXEL Device
None of the LEDs are on if the ZyXEL Device is not receiving power.
Table 1 LED Descriptions
LED
POWERGreenOnThe ZyXEL Device is receiving power and ready for use.
ETHERNET
1-4
WLAN/
WPS
DSLGreenOnThe DSL line is up.
INTERNETGreenOnThe ZyXEL Device has an IP connection but no traffic.
COLO
R
RedOnThe ZyXEL Device detected an error while self-testing, or
GreenOnThe ZyXEL Device has an Ethernet connection with a
GreenOnThe wireless network is activated and is operating in IEEE
Orange BlinkingThe ZyXEL Device is setting up a WPS connection.
STATUS DESCRIPTION
BlinkingThe ZyXEL Device is self-testing.
there is a device malfunction.
OffThe ZyXEL Device is not receiving power.
device on the Local Area Network (LAN).
BlinkingThe ZyXEL Device is sending/receiving data to /from the
LAN.
OffThe ZyXEL Device does not have an Ethernet connection
with the LAN.
802.11b/g mode.
BlinkingThe ZyXEL Device is communicating with other wireless
clients.
OffThe wireless network is not activated.
BlinkingThe ZyXEL Device is initializing the DSL line.
OffThe DSL line is down.
Your device has a WAN IP address (either static or
assigned by a DHCP server), PPP negotiation was
successfully completed (if used) and the DSL connection
is up.
RedOnThe ZyXEL Device attempted to make an IP connection
but failed. Possible causes are no response from a DHCP
server, no PPPoE response, PPPoE authentication failed.
OffThe ZyXEL Device does not have an IP connection.
Refer to the Quick Start Guide for information on hardware connections.
1.6 The RESET Button
If you forget your password or cannot access the Web Configurator, you will need
to use the RESET button at the back of the device to reload the factory-default
configuration file. This means that you will lose all configurations that you had
previously and the password will be reset to “1234”.
P-870H/HW Series User’s Guide
25
Chapter 1 Introducing the ZyXEL Device
1.6.1 Using the Reset Button
1Make sure the POWER LED is on (not blinking).
2To set the device back to the factory default settings, press the RESET button for
ten seconds or until the POWER LED begins to blink and then release it. When the
POWER LED begins to blink, the defaults have been restored and the device
restarts.
1.7 The WPS WLAN Button (P-870HW Series only)
You can use the WPS WLAN ON/OFF button () on the top of the device to
turn the wireless LAN off or on. You can also use it to activate WPS in order to
quickly set up a wireless network with strong security.
1.7.1 Turn the Wireless LAN Off or On
1Make sure the POWER LED is on (not blinking).
2Press the WPS WLAN ON/OFF button for one second and release it. The WLAN/
WPS LED should change from on to off or vice versa.
1.7.2 Activate WPS
1Make sure the POWER LED is on (not blinking).
2Press the WPS WLAN ON/OFF button for more than five seconds and release it.
Press the WPS button on another WPS -enabled device within range of the ZyXEL
Device. The WLAN/WPS LED should flash while the ZyXEL Device sets up a WPS
connection with the wireless device.
Note: You must activate WPS in the ZyXEL Device and in another wireless device
within two minutes of each other. See Section 7.10.4 on page 109 for more
information.
26
P-870H/HW Series User’s Guide
CHAPTER 2
Tutorials
This chapter describes how to set up a wireless network.
2.1 How to Set up a Wireless Network
This tutorial gives you examples of how to set up an access point and wireless
client for wireless communication using the following parameters. The wireless
clients can access the Internet th roug h an AP wirelessly.
2.1.1 Example Parameters
SSIDSSID_Example3
Security WPA-PSK
(Pre-Shared Key: ThisismyWPA-PSKpre-sharedkey)
802.11 modeIEEE 802.11b/g
An access point (AP) or wireless router is referred to as “AP” and a computer with
a wireless network card or USB/PCI adapter is referred to as “wireless client” here.
We use the ZyXEL Device web screens and M-302 utility screens as an example.
The screens may vary slightly for different models.
2.1.2 Configuring the AP
Follow the steps below to configure the wireless settings on your AP.
P-870H/HW Series User’s Guide
27
Chapter 2 Tutorials
1Open the Network > Wireless LAN screen in the AP’s Web Configurator.
Figure 4 AP: Wireless LAN
2Make sure the Active Wireless LAN check box is selected.
3Enter “SSID_Example3”as the SSID and select a channel which is not used by
another AP.
4Set security mode to WPA-PSK and enter “ThisismyWPA-PSKpre-sharedkey” in
the Pre-Shared Key field. Click Apply.
28
P-870H/HW Series User’s Guide
Chapter 2 Tutorials
5Click the Advanced Setup tab and select 802.11b/g Mixed in the 802.11
Mode field. Click Apply.
Figure 5 AP: Wireless LAN > Advanced Setup
6Open the Status screen.Verify your wireless and wireless security settings under
Device Information and check if the WLAN connection is up under Interface
Status.
Figure 6 AP: Status
P-870H/HW Series User’s Guide
29
Chapter 2 Tutorials
C
AP
Internet
7Click the WLAN Station List hyperlink in the AP’s Status screen. You can see if
any wireless client has connected to the AP.
Figure 7 AP: Status: WLAN Station List
2.1.3 Configuring the Wireless Client
This section describes how to connect the wireless client to a network.
2.1.3.1 Connecting to a Wireless LAN
The following sections show you how to join a wireless network using the ZyXEL
utility, as in the following diagram. The wireless client is labeled C and the access
point is labeled AP.
There are three ways to connect the client to an access point.
• Configure nothing and leave the wireless client to automatically scan for and
connect to any available network that has no wireless security configured.
• Manually connect to a network.
30
• Configure a profile to have the wireless client automatically connect to a specific
network or peer computer.
P-870H/HW Series User’s Guide
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