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retrieval system, translated into any language, or transmitted in any form or by any means, electronic,
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permission of ZyXEL Communications Corporation.
Published by ZyXEL Communications Corporation. All rights reserved.
Disclaimer
ZyXEL does not assume any liability arising out of the application or use of any products, or software
described herein. Neither does it convey any license under its patent rights nor the patent rights of others.
ZyXEL further reserves the right to make changes in any products described herein without notice.
This publication is subject to change without notice.
Trademarks
Trademarks mentioned in this publication are used for identification purposes only and may be properties of
their respective owners.
ii Copyright
Prestige 202H User’s Guide
Federal Communications Commission (FCC)
Interference Statement
This device complies with Part 15 of FCC rules. Operation is subject to the following two conditions:
This device may not cause harmful interference.
This device must accept any interference received, including interference that may cause undesired
operations.
This equipment has been tested and found to comply with the limits for a CLASS B digital device pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a commercial environment. This equipment generates, uses, and can radiate radio frequency
energy, and if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications.
If this equipment does cause harmful interference to radio/television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of
the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Notice 1
Changes or modifications not expressly approved by the party responsible for compliance could void the
user's authority to operate the equipment.
Certifications
Refer to the product page at www.zyxel.com.
FCC iii
Prestige 202H User’s Guide
Information for Canadian Users
The Industry Canada label identifies certified equipment. This certification means that the equipment meets
certain telecommunications network protective, operation, and safety requirements. The Industry Canada
does not guarantee that the equipment will operate to a user's satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of
the local telecommunications company. The equipment must also be installed using an acceptable method of
connection. In some cases, the company's inside wiring associated with a single line individual service may
be extended by means of a certified connector assembly. The customer should be aware that the compliance
with the above conditions may not prevent degradation of service in some situations.
Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by
the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may
give the telecommunications company cause to request the user to disconnect the equipment.
For their own protection, users should ensure that the electrical ground connections of the power utility,
telephone lines, and internal metallic water pipe system, if present, are connected together. This precaution
may be particularly important in rural areas.
Caution
Users should not attempt to make such connections themselves, but should contact the appropriate electrical
inspection authority, or electrician, as appropriate.
Note
This digital apparatus does not exceed the class A limits for radio noise emissions from digital apparatus set
out in the radio interference regulations of Industry Canada.
iv Information for Canadian Users
Prestige 202H User’s Guide
ZyXEL Limited Warranty
ZyXEL warrants to the original end user (purchaser) that this product is free from any defects in materials or
workmanship for a period of up to two years from the date of purchase. During the warranty period, and upon
proof of purchase, should the product have indications of failure due to faulty workmanship and/or materials,
ZyXEL will, at its discretion, repair or replace the defective products or components without charge for
either parts or labor, and to whatever extent it shall deem necessary to restore the product or components to
proper operating condition. Any replacement will consist of a new or re-manufactured functionally
equivalent product of equal value, and will be solely at the discretion of ZyXEL. This warranty shall not
apply if the product is modified, misused, tampered with, damaged by an act of God, or subjected to
abnormal working conditions.
NOTE
Repair or replacement, as provided under this warranty, is the exclusive remedy of the purchaser. This
warranty is in lieu of all other warranties, express or implied, including any implied warranty of
merchantability or fitness for a particular use or purpose. ZyXEL shall in no event be held liable for indirect
or consequential damages of any kind of character to the purchaser.
To obtain the services of this warranty, contact ZyXEL's Service Center for your Return Material
Authorization number (RMA). Products must be returned Postage Prepaid. It is recommended that the unit be
insured when shipped. Any returned products without proof of purchase or those with an out-dated warranty
will be repaired or replaced (at the discretion of ZyXEL) and the customer will be billed for parts and labor.
All repaired or replaced products will be shipped by ZyXEL to the corresponding return address, Postage
Paid. This warranty gives you specific legal rights, and you may also have other rights that vary from country
to country.
Online Registration
Register online registration at www.zyxel.com for free future product updates and information.
Warranty v
Prestige 202H User’s Guide
Customer Support
When you contact your customer support representative please have the following information ready:
Please have the following information ready when you contact customer support.
• Product model and serial number.
• Information in Menu 24.2.1 – System Information.
• Warranty Information.
• Date that you received your device.
• Brief description of the problem and the steps you took to solve it.
Customer Support ......................................................................................................................................vi
List of Figures ...........................................................................................................................................xiv
List of Tables .............................................................................................................................................xxi
Getting Started ................................................................................................................................................. I
Chapter 1 Getting to Know Your Prestige............................................................................................. 1-1
1.1Introducing the Prestige 202H.................................................................................................... 1-1
Advanced Applications................................................................................................................................... II
Firewall .......................................................................................................................................................... III
Appendices and Index.....................................................................................................................................V
Appendix A Troubleshooting ..................................................................................................................... A
Problems Starting Up the Prestige............................................................................................................A
Problems With the ISDN Line ................................................................................................................. B
Problems With a LAN Interface............................................................................................................... B
Problems Connecting to a Remote Node or ISP....................................................................................... C
Remote User Dial-in Problems................................................................................................................. C
Problems With the Password.................................................................................................................... C
Problems With Remote Management.......................................................................................................D
Appendix B Power Adapter Specifications ............................................................................................... E
Index ............................................................................................................................................................G
Table of Contents xiii
Prestige 202H User’s Guide
List of Figures
Figure 1-1 Internet Access Application...........................................................................................................1-5
Figure 1-4 Secure Internet Access and VPN Application ...............................................................................1-7
Figure 2-1 Front Panel ....................................................................................................................................2-1
Figure 3-2 SMT Main Menu...........................................................................................................................3-3
Figure 3-3 Menu 23.1 System Password ........................................................................................................3-6
Figure 3-4 Menu 23.1 - System Security - Change Password ........................................................................3-6
Figure 3-5 Resetting the Router......................................................................................................................3-7
Figure 3-6 Example Xmodem Upload............................................................................................................3-8
Figure 4-1 Menu 1 General Setup...................................................................................................................4-1
Figure 5-1 Menu 2 ISDN Setup...................................................................................................................... 5-1
Figure 5-2 Router Behind a PABX .................................................................................................................5-3
Figure 5-3 Menu 2 ISDN Setup for DSS1......................................................................................................5-4
Figure 5-4 Loopback Test ...............................................................................................................................5-4
Figure 5-5 Configuration Example .................................................................................................................5-6
Figure 5-6 Menu 2.2 NetCAPI Setup .............................................................................................................5-7
Figure 6-1 Menu 3 Ethernet Setup..................................................................................................................6-1
Figure 6-2 Menu 3.1 General Ethernet Setup .................................................................................................6-1
Figure 6-3 Menu 3.2 TCP/IP and DHCP Ethernet Setup................................................................................6-5
Figure 12-3 SYN Flood ................................................................................................................................12-5
Figure 26-4 Menu 27.1 IPSec Summary.......................................................................................................26-5
Figure 26-5 Menu 27.1.1 IPSec Setup........................................................................................................ 26-11
Figure 26-6 Two Phases to Set Up the IPSec SA........................................................................................26-16
Figure 26-7 Menu 27.1.1.1 IKE Setup............................................................................................................26-18
Figure 26-8 Menu 27.1.1.2 Manual Setup ..................................................................................................26-21
Figure 26-9 Telecommuters Sharing One VPN Rule Example...................................................................26-23
Figure 26-10 Telecommuters Using Unique VPN Rules Example.............................................................26-24
Figure 27-1 Menu 27.2 SA Monitor .............................................................................................................27-1
Figure 28-1 Example VPN Initiator IPSec Log ............................................................................................28-1
Figure 28-2 Example VPN Responder IPSec Log........................................................................................28-2
xx List of Figures
Prestige 202H User’s Guide
List of Tables
Table 2-1 LED Functions............................................................................................................................... 2-1
Table 3-1 Main Menu Commands.................................................................................................................. 3-2
Table 3-2 Main Menu Summary .................................................................................................................... 3-3
Table 4-1 Menu 1 – General Setup................................................................................................................. 4-2
Table 4-2 Configure Dynamic DNS Menu Fields.......................................................................................... 4-3
Table 5-1 Menu 2 ISDN Setup....................................................................................................................... 5-1
Congratulations on your purchase of the Prestige 202H ISDN router.
About This User's Manual
This manual is designed to guide you through the configuration of your Prestige for its various applications.
This manual may refer to the Prestige 202H ISDN router as the Prestige.
You may use the System Management Terminal (SMT), web configurator or
command interpreter interface to configure your Prestige. Not all features can be
configured through all interfaces. This User's Guide primarily shows SMT
configuration but includes the other interfaces where appropriate.
Related Documentation
Support Disk
Refer to the included CD for support documents.
Quick Start Guide
The Quick Start Guide is designed to help you get up and running right away. It contains general
connection and initial configuration instructions.
Web Configurator Online Help
Embedded web help for descriptions of individual screens and supplementary information.
Packing List Card
The Packing List Card lists all items that should have come in the package.
Certifications
Refer to the product page at www.zyxel.com
ZyXEL Glossary and Web Site
Please refer to www.zyxel.com
documentation.
for an online glossary of networking terms and additional support
for information on product certifications.
User Guide Feedback
Help us help you. E-mail all User Guide-related comments, questions or suggestions for improvement to
techwriters@zyxel.com.tw or send regular mail to The Technical Writing Team, ZyXEL Communications
Corp., 6 Innovation Road II, Science-Based Industrial Park, Hsinchu, 300, Taiwan. Thank you.
Syntax Conventions
• “Enter” means for you to type one or more characters and press the carriage return. “Select” or
“Choose” means for you to use one of the predefined choices.
• The SMT menu titles and labels are in Bold Times New Roman font.
• The choices of a menu item are in Bold Arial font.
Preface xxv
Prestige 202H User’s Guide
• A single keystroke is in Arial font and enclosed in square brackets, for instance, [ENTER] means the
Enter, or carriage return, key; [ESC] means the escape key and [SPACE BAR] means the space bar.
[UP] and [DOWN] are the up and down arrow keys.
• Mouse action sequences are denoted using a comma. For example, “click the Apple icon, Control
Panels and then Modem” means first click the Apple icon, then point your mouse pointer to Control
Panels and then click Modem.
• For brevity’s sake, we will use “e.g.” as shorthand for “for instance” and “i.e.” for “that is” or “in other
words” throughout this manual.
xxvi Preface
Getting Started
Part I:
Getting Started
This part is structured as a step-by-step guide to help you connect, install and setup your router to
operate on your network and access the Internet.
I
Prestige 202H User’s Guide
Chapter 1
Getting to Know Your Prestige
This chapter covers the key features and main applications of your router.
1.1 Introducing the Prestige 202H
The Prestige 202H is a high-performance router that offers a complete Internet Access solution.
By integrating NAT, firewall, VPN capability and a four-port switch, the Prestige 202H is a complete
security solution that protects your Intranet and efficiently manages data traffic on your network.
The embedded web configurator is easy to operate and totally independent of your operating system
platform. You can also manage the router via the SMT (System Management Terminal), a menu-driven
interface that you can access from either a terminal emulator or telnet.
1.2 Features
This section describes the router’s key features.
IPSec VPN Capability
Establish Virtual Private Network (VPN) tunnels to connect (home) office computers to your company
network using data encryption and the Internet; thus providing secure communications without the expense
of leased site-to-site lines. The router’s VPN is based on the IPSec standard and is fully interoperable with
other IPSec-based VPN products.
Firewall
The Prestige has a stateful inspection firewall with DoS (Denial of Service) protection. By default, when the
firewall is activated, all incoming traffic from the WAN to the LAN is blocked unless it is initiated from the
LAN. The Prestige firewall supports TCP/UDP inspection, DoS detection and protection, real time alerts,
reports and logs.
4-Port Switch
A combination of switch and router makes your router a cost-effective and viable network solution. You can
connect up to four computers to the router without the cost of a hub. Use a hub to add more than four
computers to your LAN.
Getting to Know Your Prestige 1-1
Prestige 202H User’s Guide
Auto-negotiating 10/100 Mbps Ethernet LAN
The LAN interfaces automatically detect if they are on a 10 or a 100 Mbps Ethernet.
Auto-crossover 10/100 Mbps Ethernet LAN
The LAN interfaces automatically adjust to either a crossover or straight-through Ethernet cable.
Call Scheduling
Configure call time periods to restrict and allow access for users on remote nodes.
Network Address Translation (NAT)
NAT (Network Address Translation - NAT, RFC 1631) allows the translation of multiple IP addresses used
within one network to different IP addresses known within another network.
SNMP (Simple Network Management Protocol – Versions 1 and 2)
SNMP, a member of the TCP/IP protocol suite, allows you to exchange management information between
network devices. Your router supports SNMP agent functionality that allows a manager station to manage
and monitor the router through the network.
SNMP is only available if TCP/IP is configured on your router.
IP Alias
IP Alias allows you to partition a physical network into logical networks over the same Ethernet interface.
The Prestige supports three logical LAN interfaces via its single physical Ethernet LAN interface with the
Prestige itself as the gateway for each LAN network.
ISDN Data Link Connections
The router supports two types of ISDN Data Link Connections: point-to-multipoint and point-to-point.
ISDN Basic Rate Interface (BRI) Support
The router supports a single BRI. A BRI offers two 64 Kbps channels, which can be used independently for
two destinations or be bundled to speed up data transfer.
Incoming Call Support
In addition to making outgoing calls, you can configure the router to act as a remote access server for
telecommuting employees.
1-2 Getting to Know Your Prestige
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