Thank you for choosing WP560/960 (Model B/BD) Fixed Wireless Phone
(FWP) of ZTE Corporation. To keep your FWP under the best condition, please
read this manual carefully before use, and
future use.
please keep this manual well in case of
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ZTE WP560/960B/BD User Manual
WP560/960 series of CDMA FWP have the following functions:
Voice service
Function Description
Making a call After applying to the local telecom operator for relevant voice
services, you can use the FWP to make local, domestic
long-distance, international and IP calls
Receiving a
call
You can use the FWP to receive incoming calls. If your FWP
supports incoming call display and you have applied to the local
telecom operator for incoming call display service, the incoming
call number will be displayed on the FWP after a ringing
Emergency call Once the FWP can search out the local CDMA digital network,
you can dial out the local emergency call numbers preset in the
FWP to seek for help in case of emergency
Handfree talk
You can make or receive a call without picking up the handset.
/preset dialing
Redial Redial the last outgoing number
Call Delay Insert dial delay during dialing.
Call
forwarding
Call
waiting
This function forwards an incoming call to another telephone
you specify no matter the FWP is powered off or not.
If there is a second incoming call when a call is in progress, you
can choose to receive or reject the second call. If you choose to
receive it, you can switch between the two calls.
Three-way
calling
This function allows three parties to have a talk simultaneously.
You have to apply to the local telecom operator for this service.
Call Restrict You can restrict a user to make or receive calls ( including
domestic and international long-distance calls) via setting
No-interfere Reject the incoming calls from the system side.
Hotline mode Via setting, you can only make preset hotline calls by pressing
<RD/CALL> key.
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ZTE WP560/960B/BD User Manual
Data service
Function Description
Internet access
services
You can enjoy internet access services including
CDMA 2000 1X high-speed wireless file
transmission, email receiving/sending and homepage
exploration, etc. Dormancy function is also supported
PC fax You can use a PC to receive or send a fax.
Asynchronous
data
This service can enable you to realize low-rate
(9.6/14.4Kbps) file transmission and internet access
services.
Advanced function
Function Description
Send/receive messages, view new messages, delete
SMS
messages, write new messages. The Inbox can save
50 messages, the Outbox can save 10 messages (with
UIM-card)
Voice email Voice email based on message notification.
Phonebook Can store 100 addresses (with UIM-card),20 groups
for speed dial (with UIM-card), supporting grouping
function
Call record 50 Incoming call records;20 dialed call records, time record
Ring Tone 15 ring tones available for choice
Alarm 4 alarms and 9 ringings available for choice
Others Adjustable volume, 4 fonts available, ZI English input
method
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ZTE WP560/960B/BD User Manual
2 Safety Precaution
2.1 During operation
1) The FWP may interfere with heart pacemaker, hearing aid and other
electronic medical devices, please follow the instructions given by your
equipment suppliers or consult your doctor during operation.
2) Do not disassemble the FWP.
3) If you clean the surface of the FWP, use only a dry, soft cloth with cleanser
containing no alcohol, benzene or acetone.
4) Don’t drop the FWP or have it hit by strong impact.
5) Please make sure that your terminal is powered off when you connect the
antenna to it; do not try to pull out the antenna after it's connected to your
terminal.
6) Use only the original antenna. Do not use the antenna for any other purpose.
7) Please switch to OFF to turn off your FWP, you’d better not turn off your
FWP by pulling out the plug/socket directly.
2.2 Use environment
1) The product can only be installed indoors.
2) The phone’s working temperature is -10℃ ~ 55℃, don’t use it outside this
temperature range. When the environment temperature is too high or too low,
problems may occur.
3) Keep the product from dust, furnace or gas stove.
4) Don’t put it under humid environment to avoid being affected with damp,
otherwise the circuit board may be eroded and you may lose the data.
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ZTE WP560/960B/BD User Manual
5) Keep the phone away from magnetic field and static electricity.
2.3 Battery & Adapter
1) Use only the original AC/DC power adapter. Don’t use the adapter for other
purposes.
2) The adapter must be used within the specified AC voltage range.
3) The phone will give an alert when the power is insufficient. To ensure normal
communication, charge or use the backup battery during low power (ensuring
the battery’s power is sufficient).
4) When the FWP do not work normally because of low battery power, please
turn off the power switch until the power is supplied by the adapter.
5) When the FWP is not connected with the power adapter and its power is only
supplied by battery, please charge the battery in time in case of low power to
avoid battery damage due to over-discharge.
6) Take out the battery if you won’t use the product for a long time.
7) Don’t use the power adapter if the power cable is damaged.
8) Dispose of the used battery in the way of environment protection.
3 Checking the parts
Once you have unpacked your FWP, make sure you have all the parts shown
below. If any piece is missing or broken, please call your customer service.
The product has 8 parts:
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ZTE WP560/960B/BD User Manual
d
No. Name Q'ty Remark
1 FWP Host 1 Including an antenna.
2 Handset 1
3 AC/DC Adapter 1
Ni-MH Rechargeable
4
Battery
5 Prints 3
6 USB cable 1 Optional
7 Software Disk 1 Optional
8 Screw 1
The FWP has two models: Model B and Model BD, Only Model BD FWP is
equipped with USB cable and disk. To protect your own right, please carefully fill in
Warranty Card so as to get warranty right. If you don’t fill in Warranty Card or
dismantle the FWP yourself, you may lose the warranty right.
1
User Manual, Warranty Card an
Certificate of Qualification
For fixing the battery cover
Include the plastic package
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ZTE WP560/960B/BD User Manual
4 Instruction Icons in User Manual
Attentions or cautionsFunction overview
Operation guideOperation skill
5 FWP Installation
5.1 Installing antenna
Make sure to switch off your FWP, disconnect the power adapter and battery
before installing the antenna. Please do not pull the antenna out after it is installed. Do
not frequently revolve the antenna or circumrotate it by 360 degrees, for that will
affect signal reception capability and lifespan of the FWP.
IMPORTANT NOTE: To comply with FCC RF exposure compliance requirements, a
separation distance of at least 20 cm must be maintained between the antenna of this
device and all persons.”
Operation guide
When your FWP is near to the BTS, the signal is good, the indoor antenna
will be ok for you to get a good conversation quality. Please insert the indoor
antenna to the antenna port on your FWP and screw it to make sure it’s well
connected.
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ZTE WP560/960B/BD User Manual
5.2 Installing the FWP
Bottom View
① Battery cover
Back View
① Power Interface (DC 6V)
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ZTE WP560/960B/BD User Manual
② Power Switch
③ USB Interface/ Serial Port Interface
Power on the FWP: move the power switch (see the picture above) to “ON”, the
FWP will give a “du” alert and enter into idle mode. Power off the FWP: move the
power switch (see the picture above) to “OFF”.
Installing the power adapter
The power for the FWP can be fed from the direct current output from the
power adapter which is connected to the indirect current power source.
Please connect the adapter with FWP’s power interface before connecting it with
external AC main supply.
Installing UIM card
If your FWP is with UIM card, you have to install UIM-card before use. When
you are installing UIM card, make sure your FWP’s power switch is in “OFF” state
and the external power supply is disconnected. If your phone is without UIM card,
please skip this installation step.
Please install the UIM-card first before installing the battery。
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ZTE WP560/960B/BD User Manual
1. Remove the battery cover 2. Install UIM card (pay attention to
UIM card’s cut corner position)
3. Follow the arrow to push the
UIM-card into the card holder
Installing Battery
The FWP is equipped with a rechargeable built-in battery which can supply
power to the FWP when the power adapter is not available. When the power
adapter is supplying power to the FWP, it is also charging the battery.
When you are installing built-in battery, make sure your FWP’s power
switch is in “OFF” state and the external power supply is disconnected.
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ZTE WP560/960B/BD User Manual
1. Remove the battery cover 2. Install battery (pay attention to
polarity)
3. After battery installation 4. Install battery cover
For the first time use, please charge the Ni-MHbattery for over 16 hours
non-stop.
Attaching the handset
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ZTE WP560/960B/BD User Manual
Connecting the FWP to a computer
Wall-Mount Installation
When in mount installation,plug out the anti-slip clip of handset as
shown in Fig. 1, and then reverse it and plug it back as shown in Fig. 2 to
avoid the slip of handset in mounting position.
Fig. 1 Fig. 2
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ZTE WP560/960B/BD User Manual
5.3 Service Status Check
Display in service area: Turn on the FWP power, when the power cable is
connected properly, the FWP’s LCD window will light up and LOGO will be
displayed. The FWP will start to search for local CDMA digital network signals.
Once the network is found and the service is available, as shown in Fig. 1, you can
make a call.
Display in area with no service: When there is no service in your area, “No
Service!” will be displayed on the FWP. If the FWP still tries to search for local
CDMA digital network signal when there is no network, as shown in Fig. 2, in this
case please contact the local customer service.
Fig. 1 Fig. 2
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ZTE WP560/960B/BD User Manual
6 Getting to know your FWP
6.1 Main parts
① FWP phone
② Antenna
③ Handset
④ Microphone (for handfree calling)
⑤ LED lights
IN-USE: the light will keep on once the handset is picked up and turn off once
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