We know you’re excited to use your new Wireless Home Phone
Base and this short guide will help you get familiar with it, so
you can start using it as soon as possible. Each section includes
instructions and pictures to make it easy to start using your
device. If you would like to learn more, turn to the back of this
guide where you’ll find the CONTACT US section. We’re always
happy to help you!
We hope you enjoy your new Wireless Home Phone Base.
Need More Information?
Visit our website at ConsumerCellular.com/Support
Call us at (800) 686-4460
TABLE OF CONTENTS
Introduction
How It Works
Getting to Know Your Device
Initial Set-Up
Calling Features
Voicemail and Message Retrieval
Home Answering Machines
About Your Service
Important Device and Service Information
Frequently Asked Questions
Troubleshooting
Specifications
Safety Instructions
Radio Frequency (RF) Energy
FCC Compliance
Warranty and Returns
Helpful Tips
Contact Us
2
3
4–5
6–8
9–10
11–12
13
14–15
16–17
18–20
21–25
26
27–28
29
30
31
32–33
34
HOW IT WORKS
The Wireless Home Phone Base uses Consumer Cellular
service to provide phone service to your cordless or corded
home phone(s). Place it anywhere in your house where you
have a wireless signal. It does not require the use of a home
phone wall jack like traditional home phone service.
BEFORE YOU BEGIN
Your device works exclusively with Consumer Cellular service
and does not use home phone wall jacks.
Your device should be located:
• Where you have a strong cellular signal, typically near a
window or outside wall. Signal strength may vary in dierent
parts of your home
• Near an electrical wall outlet
Select which phone you will use with the
Wireless Home Phone Base:
• A cordless phone system with multiple handsets should be
used to place phones throughout your home
• If using a single, corded phone, unplug it from the wall jack
2
3
GETTING TO KNOW YOUR DEVICE
GETTING TO KNOW YOUR DEVICE
GETTING TO KNOW YOUR DEVICE
1
2
34
LED INDICATORS
Power
1
• Solid green: On
• Light o: No power
BACK OF UNIT
On/O switchPhone ports
BOTTOM OF UNIT
Power input
Antenna
Service port
Antenna
4
2
3
4
Voicemail
Battery
charge
Signal
strength
• Blinking green: New message waiting
• Light o: No new messages
• Solid green: High
• Solid yellow: Medium
• Solid red: Low
• Blinking light (any color): Battery currently in use
• Rapid blinking red: No battery installed
• Light o: No charge
• Solid green (1–5 bars): Signal strength (low to high)
• Blinking red: Check SIM card
• Light o: No service
Battery cover
Icon key
5
INITIAL SETUP
INITIAL SETUP
INITIAL SETUP
INSERT THE BATTERY
INSTALL THE BATTERY COVER
CONNECT THE POWER CORD
Insert the small end of the
power cord into the Power
Input port on the back of
your device.
Plug the power cord into an
electrical wall outlet that is not
powered by a wall switch.
Slide the On/O Switch to
the On position.
NOTE:
The battery must be installed at all times for your Wireless
Home Phone Base to operate properly, even when plugged
into a power source. It may take 5 hours to fully charge. The
battery will charge inside the device while connected to a
power supply.
6
CHECK THE
WIRELESS SIGNAL
Raise the Antenna to an
upright position and check the
signal strength. More green
bars indicate a stronger signal.
Your device can be relocated
in your home for best
performance.
7
INITIAL SETUP
CALLING FEATURES
CONNECT THE
DEVICE TO A PHONE
Important: Before you begin,
unplug your phone from your
home phone wall jack.
Plug your phone into the
Phone 1 Port on the Wireless
Home Phone Base, using
your existing phone cable or
the included phone cable.
ACTIVATE DEVICE
AND PLACE A TEST CALL
After connecting your device,
call us at (888) 213-5349 to
begin the activation process.
If you are not transferring
your home phone number,
you do not need to call
to activate.
CALLING FEATURES
MAKING CALLS
Using a phone connected to the Wireless Home Phone Base
allows you to place and receive calls as you normally would.
The Wireless Home Phone Base supports both cordless and
corded phone dialing methods.
CALL WAITING
You will hear two tones if someone calls while you are
already on a call.
To hold the current call and accept the waiting call, press
the Flash (Phone/Talk) key on your phone. You can press
the Flash (Phone/Talk) key at any time to switch back and forth
between calls.
To clear the current call and accept the waiting call, enter 1 and
press the Flash (Phone/Talk) key.
To reject (User Busy) the waiting call, enter 0 and press the
Flash (Phone/Talk) key.
For best results, if using
a cordless phone, place
the cordless phone base
approximately 12 inches
from the device.
To ensure your device is
working, you can place a
test call free of charge to our
test line at (888) 460-8781.
8
12"
REMINDER:
You will always need to dial full 10 digit phone numbers,
even for local calls.
9
CALLING FEATURES
VOICEMAIL AND MESSAGE RETRIEVAL
THREEWAY CALLING
While on an existing call, press the Flash (Phone/Talk) key on
your phone to put the first party on hold. When you hear a dial
tone, dial the second party’s number (wait for up to 4 seconds).
When the second party answers, press the Flash (Phone/Talk)
key again to complete the three-way connection.
If the second party does not answer, press the Flash (Phone/
Talk) key to end the connection and return to the first party.
NOTE:
If your phone does not have a Flash (Phone/Talk)
key, use the o-hook mechanism supported by your
phone instead.
VOICEMAIL AND MESSAGE RETRIEVAL
Voicemail is just like a virtual answering machine, and it comes
free with your Wireless Home Phone Base service. When you
miss a call or choose not to answer, calls are sent to your
voicemail the same way they would be sent to your answering
machine. Follow the steps below to set-up and use your voicemail.
VOICEMAIL SETUP
Press 1 on any home phone connected to the Wireless
Home Phone Base and wait 4 seconds to connect to your
Consumer Cellular voicemail.
Simply follow the voice prompts to complete set-up.
To enable remote voicemail retrieval and for added security,
be sure to create a password during set-up.
MESSAGE WAITING
There are two indicators to let you know that you have received
a new voicemail message.
The Voicemail icon on the Wireless Home Phone Base (shown
below) will blink when a new voicemail message is waiting.
You will also hear an intermittent dial tone on any connected
phone handset before placing a call if any new voicemail
messages are waiting.
Voicemail icon
10
11
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