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Telstra T54
Rugged Mobile Phone
User Manual
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PC Software Requirements
Join Me PC Software included supports Microsoft Windows 7, Vista (32 and 64 bit), XP with Service Pack 2 & 3. A
limited version of Join Me is supplied that supports MAC OS 10.5, 10.6
ZTE cannot guarantee that third party hardware or software is compatible with this product.
Warnings and Safety Notices
Please read all the safety notices before using this device.
Do not use the phone near fuel or chemicals or in any prescribed area such as service stations and refineries.
Do not transport or store flammable gas, liquid or explosives in the same compartment of your vehicle as
your mobile phone and accessories.
Copyright © 2010 ZTE Corporation All rights reserved.
1st Edition February 2011
No part of this publication may be excerpted, reproduced, translated or utilized in any form or by any means,
electronic or mechanical, including photocopying and microfilm, without the prior written permission of ZTE
Corporation.
ZTE Corporation operates a policy of continuous development. ZTE Corporation reserves the right to make
changes and improvements to any of the products described in this document without prior notice.
Limitation of Liability
ZTE shall not be liable for any loss of profits or indirect, special, incidental or consequential damages resulting
from or arising out of or in connection with using this product, whether or not ZTE had been advised, knew or
should have known the possibility of such damages. The user should refer to the enclosed warranty card for
full warranty and service information.
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Contents
Liquid Damage - Important Note............................................................................................................................ 4
RF Safety Information .............................................................................................................................................. 5
Handset Overview..................................................................................................................................................... 6
Information Bar Icons............................................................................................................................................... 8
Menu Quick Reference Guide................................................................................................................................... 9
1 Getting Started.......................................................................................................................... 12
1.1 Insert the (U)SIM Card........................................................................................................... 12
1.2 Insert the battery .................................................................................................................. 13
1.3 Installing Additional Memory (Optional)............................................................................ 14
1.4 How to switch the phone On or Off.....................................................................................15
1.5 How do I connect the charger?............................................................................................ 15
1.6 Tips about charging and battery life................................................................................... 16
1.7 How do I set the time and date?..........................................................................................16
1.8 How do I lock or unlock the keypad?.................................................................................. 16
1.9 How to make a voice call...................................................................................................... 17
1.10 How to answer an incoming call......................................................................................... 17
1.11 How to send a Text Message (SMS)..................................................................................... 17
1.12 How to navigate the Menu.................................................................................................. 18
1.13 Call Features Summary ........................................................................................................19
2 Contacts..................................................................................................................................... 21
3 Messages and Emails............................................................................................................... 23
3.1 How to send a Text Message (SMS)..................................................................................... 23
3.2 How to view a received Text Message (SMS)...................................................................... 23
3.3 How to use Predictive Text ...................................................................................................24
3.4 How to add words to the built in Dictionary (My Words)................................................. 25
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3.5 Special Characters and SMS Message Length ................................................................... 25
3.6 How to send a Multimedia Message (MMS)....................................................................... 26
3.7 How to receive a Multimedia Message (MMS)................................................................... 26
3.8 WAP Push Messages.............................................................................................................. 27
3.9 How to send an Email........................................................................................................... 27
3.10 How to retrieve an Email...................................................................................................... 28
3.11 How to set up automatic Email Retrieval........................................................................... 28
3.12 What are User Folders?......................................................................................................... 28
3.13 How to create a new Mailbox.............................................................................................. 29
4 Handset Features & Applications ............................................................................................ 30
5 Installing the Join Me Computer suite.................................................................................... 34
6 Troubleshooting, Technical and Warranty Information....................................................... 35
6.1 Troubleshooting and FAQ’s.................................................................................................. 35
6.2 Error Messages....................................................................................................................... 37
6.3 Technical Parameters............................................................................................................38
6.4 Support Information............................................................................................................ .39
6.5 Warranty Information .......................................................................................................... 39
6.6 Pre-Paid Devices are Network Locked .................................................................................39
Liquid Damage - Important Note
Your ruggedised handset is compliant with the IP54 Standard which gives limited protection from dust
and liquid ingress. It is not waterproof and should never be immersed in any liquid. The handset
contains liquid detecting stickers and any liquid damage will void your warranty. To ensure continued
protection against liquid damage the battery cover, antenna port and USB port cover must be securely
closed.
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RF Safety Information
The handset has an internal antenna located at the top of the phone. For optimum performance with
minimum power consumption do not cover the antenna area with your hand. Hold the handset
between thumb and finger in the middle of the device. Covering the antenna affects call quality, may
cause the handset to operate at higher power level than needed, and may shorten talk and idle times.
Radio Frequency Energy
The handset is a low-power radio transmitter and receiver. When switched on it intermittently
transmits radio frequency (RF) energy (radio waves). The transmit power level is optimized for best
performance and automatically reduces when there is good quality reception. Maximum power is
only used at the edge of network coverage so under most circumstances the power output is very low.
Under poor network conditions the phone transmits at a higher power, may get hot and have a
significantly shorter battery life.
Declaration of Conformity - SAR (Specific Absorption Rate)
We declare that the product(s) detailed in this manual, and in combination with our accessories,
conform with the essential requirements of The Radio Communications Standard (Electro-magnetic
Radiation Human Exposure) 2003 and the Australian Communications and Media Authority Section
376 of the Telecommunications Act 1997. N14945
The highest SAR value recorded is 0. 539 W/Kg at GSM 900 MHz.
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Handset Overview
L
eft & Right Soft Keys
Performs the function
shown on the display.
C
all Key
Call a number, answer a call,
show Call History.
* Key
Lock / Unlock th e keypad.
Access text symbols.
Insert a Pause or Wait
command.
Front camera
Display
Micr
ophone
6
Earpiece
Powe r / End Key
Hold down to power On
or Off.
Press to End a call.
C Key
St
ep back in menus.
Clear text.
# K
ey
Switch to Meeting Mode.
Change text modes.
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Handset Overview
Antenna Port
a
Camer
USB, Headphones
& Charging Port
Left
Rear
7
Speaker
Cover lock
Vo
lu me
Camera Key
Right
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Information Bar Icons
3G Signal Strength
GSM Signal Strength
Signal Strength of the EDGE Network
New SMS Message
Message Memory is Full
New MMS Message
CTM
New E-mail
Headset and Vibrate Mode
New Wap Push Message
Headset Mode
GPS
Battery Level Indicator
Alarm is set
Missed Call
Missed Video Call
Bluetooth ON
Silent Mode
Vibrate mode enabled
Call Forward is Active
Data channel available (GPRS)
Data channel active (PDP)
Roaming
High Speed (HSDPA) data
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Menu Quick Reference Guide
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Menu Quick Reference Guide Continued…
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Menu Quick Reference Guide Continued…
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1 Getting Started
1.1 Insert the (U)SIM Card
The (U)SIM card (UMTS Subscriber Interface Module) is the small plastic smart-card with gold contacts.
It holds account and contact information and can be used to store text messages. It can be moved
between different phones if required.
The (U)SIM card must be inserted before use.
Insert the (U)SIM card with the gold contacts facing down and the bevelled edge on the top right
as shown. Carefully slide it into the housing observing the correct orientation.
If your handset displays:
Enter Handset unlock code The default code is 0000
Enter (U)SIM PIN Code Enter the PIN supplied with your SIM card
No (U)SIM detected Check the SIM is inserted correctly.
Enter PUK code Contact your Service Provider
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1.2 Insert the battery
1. Rotate the locking screw to the right to unlock the battery cover.
2. Open the battery cover using the thumb notches on the bottom on the cover.
3. Insert the battery as shown with the contacts located against the gold springs.
4. Press the battery down flush into the case
5. Line the battery cover up correctly, close the case and engage the locking screw.
6. It is important to keep the battery cover, antenna port and USB port cover properly closed
to maintain IP54 protection from liquid and dust.
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1.3 Installing Additional Memory (Optional)
Handset memory can be increased by inserting a microSD™ card up to 16GB.
microSD™ cards up to 2GB are supported (FAT 16 format).
microSDHC™ (high capacity) cards up to 16GB are supported (FAT 32 format).
Class 4 Memory cards are required.
Open the back cover, locate the memory card holder, slide and lift to open
Insert the memory card as shown with the gold contacts facing down
Close the card holder and make sure the card is correctly aligned.
With the microSD™ card inserted the default storage location (for photos etc) is the External
Memory. See Menu > Settings > arrow right ► to Handset > Download location to change if
required.
Go to Menu > My Files > arrow right ► to Memory Card to access the stored files
Connect the handset to your computer using the USB lead supplied to transfer files to and from the
memory card.
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1.4 How to switch the phone On or Off
Press and hold the red key for two seconds to switch the phone ON or OFF.
Enter (U)SIM PIN code – supplied with your (U)SIM card. The start up screen below is referred to
throughout the manual as the Idle Screen:
The Idle Screen:
The Information bar
1.5 How do I connect the charger?
Charge before initial use. The plug and socket are keyed so they will only fit together one way.
Do NOT use excessive force which may damage the USB port.
Physical damage to the USB port is NOT covered by warranty.
The phone can also be charged by connecting it to a
computer using the USB lead supplied.
A sound is played when the charger or USB cable is
inserted into the handset.
If the phone is off after charging long press the red
End Key to switch it back on.
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1.6 Tips about charging and battery life
Only use the AC charger and USB lead supplied.
Insert the charger lead carefully with the plug and socket aligned correctly.
Normal charge time is 3-4 hours. Do not leave on charge for more than 24hrs.
If you are not using the phone for long periods, remove the battery.
Charge the battery between 0°C~45°C. Charge the battery promptly when flat.
With poor network conditions (less than 2 bars) battery life is reduced.
To maximize battery life turn off Bluetooth when not in use and limit multimedia functions.
Battery life is improved after a few charge / discharge cycles.
The phone can be charged in the ON or OFF state: When OFF the message “Charging battery…” is
displayed. When switched ON the battery icon animates until fully charged.
If charging in the OFF state turn the phone ON by long pressing the red End key.
1.7 How do I set the time and date?
The time and date is set automatically from the network. It takes a few seconds to update when the
phone is first switched on. Select 12 or 24 hr format in the Network Time menu. To manually set the
time it is necessary to switch Network Time off: Menu > Settings > Handset > Network Time > Status >
Off then set the time and date manually: Menu > Settings > Handset > Time and Date.
1.8 How do I lock or unlock the keypad?
Manual keylock: Long pre ss the * key then press the Right Soft Key to lock or unlock the handset. Auto
keylock: Menu > Settings > Handset > Keylock
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1.9 How to make a voice call
Enter the number on the keypad and press the green key to make the call.
Press OK to activate Speaker (Handsfree) mode
Press the red key to end the call.
1.10 How to answer an incoming call
Press the green key or OK to answer the call , OK to activate Speaker (Handsfree) mode.
Press the red key or Rej ect to end the call.
If Vo ice mail is active pressing Reject forwards the call to Voicemail.
1.11 How to send a Text Message (SMS)
Press the Right Arrow ► for Messages
Press OK for New message. Press OK for Tex t me ssage
Enter the phone number directly or press OK to select from Contacts (Cont.)
Select the Contact then press OK for Done. The Contact number is displayed, press OK
Press the Down Arrow ▼ once to move the cursor in to the text field
Type the message using the letter keys on the keypad (see Chapter 6 on Texting)
Press the OK to send the message.
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1.12 How to navigate the Menu
The Main Menu is a grid of icons that are used to access key features on the phone.
From the Idle Screen press OK to access the Main Menu. Use the Arrow Keys ▲▼◄► to move the
cursor or press the corresponding number key as shown on the grid below.
Eg Menu > 5 = Messages
The icons are described at the bottom of the screen.
OK
cuts
Short
From the idle screen the Arrow Keys launch the default Shortcuts as shown:
My Place
Email Messages
Contacts
|To change default shortcuts:
Menu > Settings > arrow right ► to Handset > Shortcut keys
Icon description
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1.13 Call Features Summary
Check the table below to quickly find the Call Feature you require:
Function Description Menu Selection
Any key to answer Enable any key to answer for an
incoming call.
Menu > Settings > arrow
right to Call > Any key to
answer
Call a Contact Access your Contacts list and dial
directly from your chosen Contact.
Left Soft Key > Scroll up or
down to chose a Contact >
Call Key
Call Barring Restrict various categories of
incoming or outgoing calls.
Call Divert Divert incoming calls to another
number.
Call Waiting If you are already on the phone you
hear pips to indicate another
Menu > Settings > arrow
right to Call > Call barring
Menu > Settings > arrow
right to Call > Call divert
Menu > Settings > arrow
right to Call > Call waiting
incoming call. Press Options to switch
between the two callers.
Last number redial Press the Green Call Key to bring up
Call Key
the Call History list.
Press again to dial the first number in
the list.
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, Call Key
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Function Description Menu Selection
Missed Calls Alert Hear an alert tone at your specified
interval to remind you of a missed
call.
Send my number Show or hide your number when
making calls.
Menu > Settings > tab right
to Handset > Missed calls
alert
Menu > Settings > arrow
right to Call > Send my
number
Set Speed Dial Set your Contacts to be called directly
from the idle screen.
Menu > Contacts > Select
the Contact > Options >
Scroll down > Speed Dial
Speed Dial Call Press and hold the corresponding key
on the number pad to quickly call a
From the idle screen press
and hold a number key.
Speed Dial Contact.
Voice Call Enter the number on the keypad and
press the Green Call Key.
Volume Use the side volume keys to adjust
the volume during a call
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Enter the number, .
Press to End the call
During a call press the
side keys for Volume
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2 Contacts
There are some numbers that you may want to call again and again so it makes sense to add
these to your Contacts. You can then access these numbers quickly and easily and add special
features such as Speed Dialling a dedicated Ringtone and Photo.
Function Description Menu Selection
Add a Contact
from a received
call
Add a Contact
from an SMS
Copy Contacts
from a SIM card
Enter a new
Contact
Access your All Calls list and create a
new Contact from an incoming call
record
Go to your Inbox and select the
required SMS. Highlight the
embedded number or object then
select ‘Use highlighted object’ from
the Options menu
Insert the SIM card. Copy Contacts
from the SIM into the handset.
Enter the number on the keypad and
press the left soft key to Save
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Press the Call Key >
Select the call record > Press
the Right Soft Key to Save.
Menu > Messages > Inbox >
OK to view the SMS >
Options > Use highlighted
item > New contact.
Press the Down Arrow for
Contacts > Right Arrow for
(U)SIM > Options > Copy >
Copy all > OK > Yes
Number Entry > Left Soft
Key > Follow the prompts
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Function Description Menu Selection
Insert a Pause or
Wait character
while dialling
Search your
Contacts
Set a unique
Ringtone or image
to a Contact
‘P’ inserts a 3 seconds delay.
‘W’ waits indefinitely until you enter the
next character.
Used to dial internal extension
numbers or for phone banking type
applications.
Search Contacts to find a particular
person. Scroll or use the letters on the
number pad e.g. press 5 for ‘J’
Add a dedicated image and a
ringtone to a Contact. The Contact
must be stored in the handset
memory (see Copy Contacts from SIM
above)
When dialling manually
press the * key three times
for a Pause or four times for
a Wait. ‘P’ and ‘W’ can also
be saved in Contact
numbers.
Press the Down Arrow for
Contacts > Scroll down or
press a letter key to search
Menu > Contacts > Select
the Contact (stored on the
handset) > View > Edit >
Options > Add ring and
photo > Select then Add >
Navigate to the folder >
Save > Save.
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3 Messages and Emails
3.1 How to send a Text Message (SMS)
Press the Right arrow ► for Messages or
Menu > Messages > New message > Text messa ge
Press the OK Key to Add a Contact or enter the number manually.
Scroll to the chosen contact and press OK twice (once to select and once to confirm)
Press the Down Arrow to move into the text field
The default text mode is abc indicated by abc in the top right corner of the display
Enter text by pressing the corresponding multi tap keys for each letter. Press the key once for the 1st
letter shown on the keys, twice for the 2nd letter etc.
Press the # key to toggle between En (Predictive text), ABC, abc and 123 text modes.
When completed press the OK Key to Send the message.
3.2 How to view a received Text Message (SMS)
The envelope icon on the information bar indicates a new SMS message. The message alert
tone and vibrate activate depending on the current profile setting. Press OK to view.
The envelope icon will clear once all unread messages have been viewed.
Navigate to the Inbox (Menu > Messages > Inbox > OK) to view received messages. Scroll to the
desired message and press OK to View.
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3.3 How to use Predictive Text
Predictive text allows words to be entered more efficiently using a single key press for each letter, as
opposed to multiple key presses in multi-tap text mode. Compare how to write the word ‘the’:
Traditional multi-tap text mode (ABC, abc) Predictive Text Mode (En)
Press 8 (tuv) once to select ‘t’ Press 8 once for ‘t’
Press 4 (ghi) twice to select ‘h’ Press 4 once for ‘h’
Press 3 (def) twice to select ‘e’ Press 3 once for ‘e’
The default text mode is abc indicated by abc in the top right corner of the display.
Press the # key to toggle between different modes En, ABC, abc and 123
If you change the default mode the handset will remember your last setting.
Predictive text uses a built-in dictionary to generate words from the letters pressed.
When a word is highlighted press the # key to raise the case. Eg. dave > Dave > DAVE
Use the ▲▼keys to choose from available words and press OK to confirm or choose Spell Word? to
insert a new word and save to My Words. Unknown words default to Spell Word?
In Multi-tap modes (ABC, abc) if the next letter is on the same key, wait until the cursor appears or
press the Right arrow ►to move the cursor on.
To i nse rt a space press the 0 key. To delete letters press the C key.
Press the 1 key for common punctuation marks. Press the * key for special characters.
ABC, abc are multi-tap modes. Press the key once for the 1st letter, twice for the 2nd letter e tc.
In text input screens (eg SMS, MMS and Email) you can add your own words to the built-in
Dictionary which is called My Words.
Press the Options key to access My Words to Add new words to the available lists
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3.4 How to add words to the built in Dictionary (My Words)
From predictive text mode enter words directly by choosing Spell Word?
From the text entry screen press the Options key and select My Words
The first time you use My Words press OK to Add a new word
Type the new word using the ABC, abc or 123 modes then press OK to Save it
In My Words you can press the Options key to Edit, Delete or Delete all words.
3.5 Special Characters and SMS Message Length
Number of characters
€ \ │
Each time one of these symbols is used 1 standard SMS character is transmitted.
SMS Message count
[ ] { }
… This symbol is not part of the standard SMS character set. Each time one of these
symbols is used the entire message is converted to Unicode. The maximum number
of Unicode characters per SMS is 70.
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3.6 How to send a Multimedia Message (MMS)
Use a Multimedia Message to sen d pictures, music or video files.
You can also send an MMS directly to an Email address.
Menu > Messages > New message > Multimedia message
Enter the phone number, email or press OK for Contacts
Press the down arrow ▼to enter the subject field (if required)
Press the down arrow ▼to enter the main message body
From the text area press OK to Insert an Image, Audio or Video file
Browse the folders to select the required file. Press OK
When finished press the Left Soft Key > Options to Send
Each ‘page’ can only contain text, an image and an audio file, or text and a video file. To add
more files, select Options to add a new page.
3.7 How to receive a Multimedia Message (MMS)
Menu > Messages > Inbox
When receiving an MMS you get a standard message alert. Pre ss OK to View.
Press Options to Retrieve to download the message attachment.
When the attachment has downloaded press the Left Soft Key for Options.
Choose Use Highlighted Item to Save the file into My Files
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3.8 WAP Push Messages
Menu > Messages > Settings > MMS Settings > Push Message – Accept or Reject
A WAP push message is a formatted SMS that displays a message to the user, giving the option of
connecting directly to a website using the browser.
WAP Push Messages are indicated by the icon on the main display
Use the Browser to view Push Messages. Set to Reject to disable Push Messages.
3.9 How to send an Email
Menu > Messages > tab right to Email > Settings > Mailbox Settings > Edit
The default Email client is configured for Telstra
Add your username, password and My Email address
The username and email address should be the full address: username@domain.com
See 3.13 How to Create a new Mailbox to Add alternate providers (e.g. internet based mail)
Sending an Email
Menu > Messages > arrow right ► to Email > New Email
Enter the sender address e.g. username@domain.com
Press the down arrow ▼ to access the Copy To Field
Press the down arrow ▼ to access the Subject Field
Press the down arrow ▼ to enter the Text Field
Press OK to Insert attachments if required
Browse to the appropriate folder to add the attachment
When you are finished press the Left Soft Key > Options to Send.
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3.10 How to retrieve an Email
Configure the Email Client with your personal settings to enable Emails.
Menu > Messages > arrow right ► to Email > Settings > Mailbox Settings > Edit
The default Email client is configured for your service provider
Add your username, password and My Email address
The username should be the full address: username@domain.com
It is possible to Add other providers under Mailbox Settings
Configure the POP Server details, SSL settings, IP Address etc. by reference to the other provider.
Menu > Messages > arrow right ► to Email > Inbox > Options > Retrie ve
New Email messages are delivered to the handset
3.11 How to set up automatic Email Retrieval
Menu > Messages > arrow right ► to Email > Settings > Automatic Retrieval
Set your required polling time interval to check the server for new Email messages.
3.12 What are User Folders?
User folders can be used to file your incoming SMS, MMS and Email messages
Menu > Messages or Email > Inbox > Options > Move to user folder
Menu > Messages or Email > User folders to view the contents
Rename your folders if required e.g. Work, Personal etc.
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3.13 How to create a new Mailbox
Create a new Mailbox to set up alternate Email providers:
Menu > Email > Scroll down to Settings > Mailbox Settings > Add
Complete all the required fields for your service provider:
The fields in bold should not be changed as they are linked to your phone service provider.
Mailbox name Eg. My ISP Save to server? Option for POP only
Mail Type IMAP4 or POP3 Automatic Signature Optional
E-mail address username@isp.com Signature Optional, your name
User Name username@isp.com Sending options Foreground sending
Password Xxxxxx Mail to retrieve Optional
Outgoing server mail.bigpond.com Display Name Name eg John
Outgoing port 25 SSL Type Check with your ISP
Incoming server Check with your ISP SMTP Authentication Check with your ISP
Incoming port Check with your ISP APN Telstra Internet
Consult your email provider for these settings to make sure everything is set correctly.
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4 Handset Features & Applications
Function Description Menu Selection
Alarms Set and edit Alarms Menu > Tools > Alarm > Add (or View)
Backlighting Set the backlighting timers
Bluetooth Switch on, Search and Connect
to compatible devices nearby.
Used for File transfer, wireless
headsets and car kits
Brightness
Calculator
Calendar View and set calendar events Menu > Tools > Calendar > Add
Call Logs View all your incoming and
Camera Long press the Camera Key Menu > Multimedia > Camera
CTM Cellular Text Modem to use a TTY
Currency
Conversion
Change the display brightness Menu > Settings > Display Brightness
Apply basic maths calculations Menu > Tools > Calculator
outgoing calls history
device for people with impaired
sight or hearing
Access the Currency Converter
function
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Menu > Settings > Backlight timers
Menu > Tools > Bluetooth > Bluetooth
manager
Menu > Calls
Shortcut: Press the Call Key
Menu > Settings > arrow right to
Handset > CTM
Menu > Tools > Currency Conversion
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Function Description Menu Selection
Download
location
Sets the default storage when
using a memory card.
Menu > Settings > arrow right to
Handset > Download location
File Manager Access and manage your files Menu > My Files
FM Radio You need to insert your
Menu > Multimedia > FM radio
headphones for the FM radio
Games & Apps Access the Games and
Menu > Games & Apps
Applications area.
GPS Receive a GPS Location fix
Menu > Tools > GPS > GPS Location
GPS requires a clear view of the sky.
Greeting Displayed during start up Menu > Settings > Greeting
Keylock Automatically lock the keypad or
hold * Lock / Unlock
Keypad Light Set the Keypad Backlighting
Menu > Settings > arrow right to
Handset > Keylock
Menu > Settings > Keypad Backlighting
Keypad sounds Control the keytones Menu > Profiles > Edit > Keypad sounds
Keypad Volume Control the keypad volume Menu > Profiles > Edit > Keypad volume
Lock Code Change the Handset Lock code
(This protects the Handset)
Menu > Settings > arrow right to
Security > Enable PIN codes > Handset
lock code
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Function Description Menu Selection
Meeting Mode Quickly engage Meeting mode Long Press the # Key
Message Tone Change the incoming message
Menu > Profiles > Edit > Message tone
tone
My Audio Play your audio files Menu > My Files > Audios > My Audios
Owner name Displayed on the idle screen
PC Connection USB is used for Join Me and
modem functions. Use Bluetooth
for Dial up networking over
Menu > Settings > Owner name
Menu > Settings > arrow right to
Handset > PC Connection
Bluetooth
PIN Code Set your start up PIN code
(This protects the SIM card only)
Profiles Group handset behaviours for
Menu > Settings > arrow right to
Security >Enable PIN codes > PIN code
Menu > Profiles
ringing, vibrate etc.
Restore Defaults Restore your phone to factory
default settings
Menu > Settings > arrow right to
Handset > Restore default settings >
0000 (default Handset lock code)
Ringtone Change the incoming ring Menu > Profiles > Edit > Voicecall
ringtone
Shortcut Keys Customise the four arrow keys to
your preferred features
Menu > Settings > arrow right to
Handset > Shortcut keys > OK
Function Description Menu Selection
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Slide Show Create a slide show to view
pictures in sequence.
Stopwatch Activate the Stopwatch timer
Menu > Multimedia > Slide show > Add
> Photos > My Pictures
Menu > Tools > Stopwatch
Vibrate Mode Switch on vibrate mode Menu > Profiles > Edit > Ringing type
Video Camera Use the Video Camera Menu > Multimedia > Video Camera
View Pictures View your photos Menu > My Files > Photos > My Pictures
View Videos View your videos Menu > My Files > Videos > My Videos
Voice Recorder Record voice memos
Menu > Multimedia > Voice recorder
Wallpaper Set your background image Menu > Settings > Wallpaper
World Time Access the World Time function
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Menu > Tools > World Time
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5 Installing the Join Me Computer suite
Embedded in your handset is a computer connection suite. The computer suite is compatible with
Windows 7, Vista and XP for the PC and MAC OS 10.4, 10.5 and 10.6. To install the computer suite you
need to connect your handset to your computer using the USB lead supplied.
When the Join Me installation window appears please run the Autorun file to install the application.
Follow the prompts to install the software which could take up to 5 minutes to complete.
After Join Me has installed you may need to remove and re-insert your device to complete the driver
installation for your handset.
The software can be used to synchronise phonebook contacts and calendar events and the PC version
can copy pictures, music, videos and applications to and from the handset. Please see the Join Me help
file from within the application for examples of how to use the features.
The MAC version has limited functionality compared to the PC version. MAC users can use Bluetooth or
Mass Storage Mode to transfer files and pictures etc.
Please visit the FAQ’s at http://www.zte.com.au/ if you require further installation tips.
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6 Troubleshooting, Technical and Warranty Information
6.1 Troubleshooting and FAQ’s
Please check the manual thoroughly before contacting your service provider. If in doubt:
Restore default settings:
Menu > Settings > Handset > Restore default settings > Enter the Handset lock code, 0000
Symptom Solution
(No) incoming ring
or alarm tone
(No) keytones when
pressing keys
How do I extend the
incoming ring time?
How do I change the
Ringtone?
A phone number cannot
be dialled
MMS messages cannot be
sent or received
Check the ring tone and ring volume settings under Profiles
Check the handset is not muted (Long press the # key)
Restore Default Settings
Check the key tone settings in the current profile.
Menu > Profiles > Edit
Restore Default Settings
This is not a handset setting. Please contact your Service Provider
to extend the ringing time.
Edit the current profile, select a new tune from the Audios directory.
Check for network coverage
Check whether any call restrictions are set.
Menu > Settings > Calls > Call Barring
Your subscription does not include data services. Check with your
service provider.
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Symptom Solution
Turn on Predictive Text? Press the # key to toggle between different text modes.
Check: Menu > Settings > Handset > PC Connection > USB
I cannot connect to
Join Me
Press Help in Join Me for more instructions.
Uninstall and re-install the software
See FAQ’s at http://www.zte.com.au/ for more assistance
My phone is slow to
respond, handset storage
problems
Restart your phone to refresh the memory.
Delete or archive old SMS messages and other content.
Restore default settings:
Possible network coverage issue. Check the signal strength. With
The battery discharges
quickly
only 1 or 2 bars, the battery has to work harder to maintain
network contact. Limit multi-media and Bluetooth usage to save
power. The battery may be worn out.
Confirm the charger is properly inserted.
I cannot charge the phone
Remove the battery, clean the contacts and check it is inserted
correctly. The battery may be worn out.
Tip: Charge the phone using the supplied USB cable.
How do I enter text in an
SMS?
The handset switches off
after charging.
From the phone number field press the down arrow to move into
the text area. Use predictive text or abc mode to type words using
the keypad.
The handset is charging in the off state. Press and hold the Red key
to switch the handset ON or charge it in the ON state
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Symptom Resolution
The handset switches on
automatically
My phone is not able to
connect to other Bluetooth
devices
Web p ages are n ot
displayed clearly
An alarm or calendar event switches the handset on
automatically.
Turn Bluetooth on. Set visibility to Show. Possible compatibility
issues. Manufacturers incorporate different Bluetooth profiles. Not
all functionality is supported.
Change Smart fit mode in Browser > Settings > Advanced settings
6.2 Error Messages
Message Solution
No (U)SIM detected
Enter PIN code Enter the correct PIN code supplied by your service provider
Enter PUK code Contact your service provider to get the PUK code
Enter handset lock code The default handset lock code is 0000
File does not exist or is in the
wrong format
Insufficient Memory
Check a valid (U)SIM card is inserted
See Getting Started
Check the file type is supported by the handset.
On your PC or MAC, make sure the file is closed. Re-send the file
using Join Me, Mass Storage Mode or Bluetooth transfer.
Handset memory is full. Delete unwanted files, messages,
emails & videos to create more user space.
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6.3 Technical Parameters
Network
Compatibility
Dimensions L×W×H Approx 118mm x 53.5mm x 16mm
Weight Approx 130g (Including standard battery)
Features MP4 video, MP3 audio, 3.0/0.3MPixel cameras, USB, FM Radio, MIDP 2.0
Battery 1000mA hours, Lithium ion (Li-ion)
Continuous idle
time*
Continuous talk
time*
Charge time Approximately 3-4 hours
Battery Life Approximately 400 charge cycles
Supported Files JPG, BMP, GIF, MP3, WAV, MID, WMA, MMF, AMR, MP4, 3GP, TXT
Bluetooth 2.0 HSP, GOEP, A2DP, FTP, PBAB
*The phone’s talk and idle time are based on ideal working environments. The use of extended
applications and local network conditions can reduce battery life.
3G UMTS 850, 1900, 2100 MHz
2G GSM 850, 900, 1800, 1900 MHz
JAVA, 2.4” 262K colour QVGA LCD display with 240 x 320 pixels, MMS,
Email, Calendar, Speakerphone, Voice Recorder, Bluetooth 2.0 Stereo,
CTM, approx 100MB user memory, microSD up to 16GB, GPS
Up to 250 hours (+/- 20% subject to network conditions)
Up to 150 minutes talk time,
Video call >70 minutes (+/- 20% subject to network conditions)
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6.4 Support Information
For Warranty Service directions please consult your Service Provider or your Retailer.
All calls for PIN number enquiries, Network problems, Web Access, Account and Billing Information,
(U)SIM card registration and other general enquiries should be directed to your Service Provider.
6.5 Warranty Information
Please consult the warranty card for warranty information.
6.6 Pre-Paid Devices are Network Locked
The pre-paid variation of this device is Network Locked to your service provider. If you wish to use
another carrier’s SIM card please contact your service provider to obtain the network unlocking code.
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Safety and General Information
The handset contains delicate electronic circuitry, magnets and battery systems. You should treat it
with care and pay attention to the following points:
Handle the handset with care. Do not drop or
throw the handset.
Do not immerse in any liquid. The handset
contains a liquid detection sticker and the
warranty will be voided by any liquid
damage.
Do not place the handset near computer
disks, credit cards, and other magnetic media.
The information contained on disks or cards
may be erased or damaged.
Do not leave the handset or battery in direct
sunlight or near other heat sources where
temperatures could exceed 45°C.
Keep the handset, battery, charger and other
accessories away from children.
In the unlikely event of a battery leak avoid
contact with your eyes or skin. Flush with
water and consult a doctor.
Observe and obey warning signs at petrol
stations, airports and hospitals.
The operation of some medical electronic
devices, such as hearing aids and pacemakers,
may be affected by the handset.
Take care not to allow metal objects such as
coins or keys to come into contact with the
battery terminals.
Do not dispose of batteries in a fire.
Do not throw used batteries into household
rubbish, return them to a recycling point
Do not connect the handset to non genuine
or 3rd party chargers.
Only use the supplied charger.
Be careful not to pierce the battery with
sharp objects and do not use damaged
batteries.
Do not disassemble or modify the battery.
Stop using the battery if abnormal heat,
odour, discolouration, deformation, or
abnormal condition is detected during use,
charge, or storage.
Do not put the battery in your mouth.
Only use original replacement batteries.
Do not attempt to dismantle the handset or
any of its accessories.
Do not place the handset close to the edge of
a table in case it moves when set on vibrate
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mode.
Do not put the handset into a microwave
oven, dryer, or high-pressure container.
Don’t use the handset immediately after a
sudden temperature change eg. from an air
conditioned environment to high
temperature and humidity outside. In such
cases there could be condensing moisture
inside the handset which can cause internal
damage. Switch off and leave for 30 minutes
before use.
Do not use the handset while driving or
operating other machinery.
Do not use the handset where blasting is in
progress.
Switch the phone off when boarding aircraft.
Do not leave the handset at the bottom of a
bag where it may be damaged by sharp
objects.
At high volume, prolonged listening to audio
devices can cause hearing loss.
Do not leave the handset discharged or
disconnected for a long time, otherwise your
personal data may be lost.
Remember to make backup copies of all
important data on the handset.
Take care when the phone is in your pocket.
Sitting down may damage the handset.
It is normal for the handset to become warm
while the battery is being charged.
Under poor network conditions battery life is
considerably reduced.
When the battery is thrown away cover the
terminals with insulating tape.
Please recycle the packaging and all parts
Emergency service coverage is dependant on
network availability and battery status.
It is always good practice to switch off the
handset regularly.
Do not expose the handset to oils or solvents.
If you have an alarm set the handset
switches on at the prescribed time.
GPS Location Fixes should not be relied upon
for critical applications. A clear view of the
whole sky is required for GPS.
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