Zte TELSTRA ROAMER User Manual

TELSTRA ROAMER

3G MOBILE PHONE
USER MANUAL

Copyright © 2012. All rights reserved.

No part of this publication may be excerpted, reproduced, translated or utilized in any form or

by any means, electronic or mechanical, including photocopying and microfilm, without the

prior written permission of ZTE Corporation.

The manual is published by ZTE Corporation. We reserve the right to make modifications on

print errors or update specifications without prior notice. Version 1.0 April 2012

LET’S GET THIS
SHOW ON THE ROAD

You must be excited about your brand new Telstra Roamer. You’ll soon

be chatting, texting and sharing photos on the go.

This guide will help you get started as easily and as quickly as possible.

It will also help you get to know your new Telstra Roamer and take you

through some of the basics step by step.

So you can get the most out of your phone, set aside some time to

explore and play around to get to know all the features.

Before you get cracking ensure you have an active Telstra Next G® SIM

card.

WHAT’S
INSIDE

04 Let’s get started
05 Getting connected
10 Getting to know your mobile phone
18 What the symbols mean
21 Basic Functions
31 Managing your Contacts
33 Messaging

46 Updating your handset software
47 Extra Features

52 Join Me PC and MAC connection suite
54 Troubleshooting, Technical and Warranty

61 Extra bits you should know

LET’S GET
STARTED

YOUR PACKAGE CONTAINS THE FOLLOWING

Handset Charger

USB Cable Battery Headset

GETTING
CONNECTED

1. REMOVE THE BACK COVER

• Use the thumb catch on the bottom left corner of the handset to

open the battery cover.

2. REMOVE / INSERT THE BATTERY

• Insert the battery as shown by lining up the gold bit on the battery

with the gold spikes on the handset.

• Press the battery down flush into the case.

• Line the battery cover up correctly from bottom to top and press

gently to close the case.

3. IF YOU NEED TO INSERT THE SIM CARD

• Remove the battery and insert the SIM card with the gold contacts

facing down and the slanted edge on the bottom left as shown:

Optional:

Insert a microSD(HC) memory card into the side slot as shown if

required to add additional memory storage capacity.

4. RECHARGING YOUR BATTERY

• Your battery comes partially charged. When you need to recharge it:

1. Plug the MicroUSB cable in to the handset

2. Plug the other end of the cable into the:

• AC adapter and plug the adapter into an electrical outlet

• USB port on your computer

• The plug and socket are shaped so they will only fit together one

way.

• A sound is played when the charger or USB cable is

inserted into the handset.

Important Notes:

Only use the AC charger and USB lead supplied.
Insert the charger lead carefully.
Check the plug and socket are aligned correctly.
Do NOT use excessive force which may damage the USB port.
Be careful to avoid tripping on the lead whilst it is plugged in.
Physical damage to the USB port is NOT covered by warranty.
Normal charge time is 3-4 hours.
Do not leave on charge for more than 24hrs.
To maximise battery life limit multimedia functions.
Charge the battery between 0°C~45°C. Charge the battery
promptly when flat.
With poor network conditions (less than 2 bars) battery life is
reduced.
When not using the phone for long periods remove the battery.

GETTING TO KNOW
YOUR MOBILE PHONE

Microphone

Left & Right Soft

Keys Performs the

function shown on

the display

Earpiece

Display

Call Key

Dial a number,
answer a call, show

Call History

Loudspeaker key

* Key

Lock / Unlock the keypad.
Access text symbols.
Insert a Pause or Wait
command.

Arrow Keys,

OK

Key

Use the Arrow Keys
to navigate & access
shortcuts. OK key to
confirm.

Power / End Key

Hold down to
power On or Off.
Press to end a call.

# Key

Switch to Meeting
Mode
Change text modes

GETTING TO KNOW
YOUR MOBILE PHONE

Camera

Battery

Cover

Thumb catch to open the battery cover

USB &

Charging

Port

HOW TO LOCK/UNLOCK THE KEYPAD

By default your handset is set to lock the keypad after 60 seconds, this
keyguard is designed to prevent you making unwanted calls when the
handset is in your handbag or pocket. See the Handy Hint below to
change this setting if required.

You can manually lock and unlock the keypad by following these simple
steps:

• To lock the key pad hold down the star * key for 1 second.

• To unlock, press the OK Key then press the star * key

• Whenever the screen is locked a message will appear in the centre

of the screen

Handy Hint:

To adjust period of time for the auto keyguard or switch auto
keyguard on or off go to Menu > Settings > Phone > Auto Keyguard

Don’t forget to press the centre button to activate the change

NAVIGATING THE MENU

The Main Menu is a grid of icons to access key features on the phone.

• From the Home Screen press the centre button to access the

Main Menu.

• Use the Arrow Keys to move up, down, right or left and press the

centre button to select.

• Alternatively press the corresponding number key as shown on the

grid below. Eg Menu > 2 = Contacts

Handy Hint:

Use the left and right soft keys to select the bottom functions.
By default the menu structure is a grid. You can change this by
pressing list on the right soft key.

SHORTCUTS

• From the Home screen press the arrow keys to launch the default

shortcuts:

My Place

Browser Messages

Contacts

Handy Tip:

To change default shortcuts: Menu > Settings > Phone > Shortcut
keys.

MENU QUICK REFERENCE GUIDE

When navigating through the phone the menus are set out in tabs
across the top of the screen.

MENU QUICK REFERENCE GUIDE

MENU QUICK REFERENCE GUIDE

Handy Hint:
To scroll through the top tabs use right and left arrow keys.

WHAT THE
SYMBOLS MEAN

Indicator Description

Power Key - Hold down to power your phone on and off.

Press to End a Call.

Press to Exit a menu and return to the idle screen

Press OK to access the Main Menu and confirm menu selections

When the device is locked press the OK key then * to unlock

Press to remove the last entered text

Back Press to go to the previous screen

Volume Press the up and down arrow keys

After dialling a number press to make the call

Press to quickly access the call log

WHAT THE
SYMBOLS MEAN

Indicator Description

3G Signal Strength
GSM Signal Strength
EDGE Signal Strength

Flight mode is active. Network features are turned off.

Battery Level Indicator

New SMS Message

Message Memory is Full

New MMS Message

New WAP Push Message

TTY mode for connection to Cellular Teletype Machines (CTM)
New E-mail

WHAT THE
SYMBOLS MEAN

Indicator Description

Headset Mode

Alarm is set

Missed Call

Silent Mode

Meeting mode (Silent with vibrate enabled)

Vibrate mode enabled

Call Forward is Active

Data channel available (GPRS)

Data channel active (PDP)

Roaming, different rates apply, please check with your service provider

High Speed data access

microSD™ memory card is inserted

BASIC FUNCTIONS

HOW TO SET THE TIME AND DATE

When you first turn on your mobile the time and date is set
automatically from the network.

It takes a few seconds to update when the phone is first switched on.

Handy Hint:

Select Menu > Settings > Phone > Time and Date to change to 12 or 24 hr
format or to switch off automatic update to manually set the time &

date.

HOW TO CHANGE THE RINGTONE

When you first turn on your mobile, the ringtone is set to a default
ringtone, with default settings.

To personalise the ringtone to suit you follow these few simple steps:

• Select Menu > Sound profiles

• Use up and down arrow keys to scroll through to the profile you

would like to change

• Press left soft key to Edit the highlighted profile

From here you have the ability to change your default ringtone for this
profile, along with, video call tone, change the default volume, message
tone, keypad sounds.

Important Note:
Don’t forget to press the centre button to activate the change

HOW TO SET FLIGHT MODE

Flight mode is a feature that allows you to have your phone on but not
have any radio coverage.

The use of this feature allows you to listen to music on your external
memory card that you have loaded when you are on an aeroplane.

To activate this feature:

• Select Menu > Settings > Phone > Flight Mode

• Click the centre key to change to on or off

Important Note:

When flight mode is activated the 3G icon will change to an

aeroplane

HOW TO ADJUST RINGTONE VOLUME

As part of the ringtone functionality you have the ability to change the
default volume for any of the profiles

• Select Menu > Sound profiles

• Press left soft key to Edit highlighted profile

• Scroll down to option 3 for Ring volume

• Press centre key to modify

• Scroll up and down to select volume level

• Press centre key to activate the change

Handy Hint:

From the idle screen you can switch the phone to meeting mode by
holding down the # key. A speaker symbol with an x next to it
will appear in the top of the display. The phone is now silent with the
vibrate function on.

To switch meeting mode off hold down # key until symbol clears.

HOW TO MAKE A VOICE CALL

There are 4 key ways you can make a call on your phone:

1. Enter the number on the keypad, if you know the number

2. Select the downward facing arrow key to access the shortcut to
contacts.

3. Go to Menu> Scroll Up one to Contacts> Click Ok

4. Press the button to access the call log

Whichever way you choose, press the green key to make the call.

To end the call press the red hang-up key

Handy Hint:

You can use the up and down arrow keys on the navigation key pad
to increase or decrease the volume of the earpiece when in an active
call.

HOW TO ANSWER AN INCOMING CALL

There are two ways to answer an incoming call:

• Press the green key answer the call

• Press OK for Speaker or the loudspeaker button for hands free

mode.

• Press the red key or Reject to end the call.

Handy Hint:

If you would like to silence an incoming call without rejecting it,
press the down arrow on the navigation keypad or the right soft key
for Silence.

HOW TO CHANGE THE SCREEN BRIGHTNESS

The default screen brightness is set to the middle setting. This will allow

you to get the maximum possible out of your battery

• To change this setting Select Menu> Settings > Display> Brightness

Important Note:

Increasing the brightness of the screen will have an
effect on the battery power consumption

CALL FEATURE SUMMARY

The table below is a quick summary of call features

Function Description Menu Selection

Call Barring Restrict various categories

of incoming or outgoing

calls.

Menu > Settings >
Calls> Call barring

Call Divert Forward incoming calls to

another number.

Menu > Settings >

Calls>

Call

forwarding

Call Waiting If you are already on the

phone you hear pips to
indicate another incoming
call. Press Options to switch

between t

he two callers.

Menu > Settings >
Calls> Call waiting

Last number
redial

Press the Green Call Key to
bring up the Call log
Press again to dial the first
number in the list or scroll

down to the number

Call Key , then Call
Key

Missed Calls
Alert

Hear an alert tone at your
specified interval to remind

you of a missed call.

Menu > Settings >
Phone> Missed calls

alert

Send my
number

Show or hide your number
when making calls.

Menu > Settings >
Calls> Send my

number

Set Speed Dial Set your Contacts to be

called directly from the idle
screen. Long-press the

number to dial.

Menu > Contacts >
Select the Contact >
Options > Scroll
down > Set speed dial

Speakerphone Use hands-free or in loud

speaker mode.

During a call (or call

set-up) press OK or

the

loudspeaker

key

Speed Dial
Call

Press and hold the
corresponding key on the
number pad to quickly call a

Speed Dial Contact.

From the idle screen
press and hold a
number key.

Auto Power
on/off

Automatically sets the time
for the handset to turn on or

off

Menu > Settings >
Phone > Auto power

on/

off

Volume Use the Up and Down arrow

keys to adjust the volume

during a call

During a call press
the Up arrow / Down

arrows.

Software

Update

Manually check if there are

software updates available

Menu> Settings>

Software Update

Insert a Pause
or Wait
character
while dialling

‘P’ inserts a 3 seconds delay.
‘W’ waits indefinitely until
you enter the next character.
Used to dial internal
extension numbers or for
phone banking type
applications.

When dialling
manually press the *
key three times for a
Pause or four times
for a Wait. ‘P’ and ‘W’
can also be saved in
Contact numbers.

MANAGING YOUR
CONTACTS

There are some numbers that you may want to call again and again so it
makes sense to add these to your Contacts.

You can then access these numbers quickly and easily and add special
features such as Speed Dialling, a dedicated Ringtone or a Photo.

Function Description Menu Selection

Add a Contact

from a

received call

Access the Call log and

create a new Contact from

an incoming call record

Press the Call Key >

Select the call record >

Press Options > Save.

Add a Contact
from an SMS

Go to your Inbox and select
the required SMS.

Go to Menu >
Messages > Inbox >
OK to view the SMS >
Options > Use
highlighted object >

New c

ontact.

Copy
Contacts from
a SIM card

Copy Contacts from the SIM
into the handset.

Menu > Contacts >
Options > Advanced>
(U)SIM Management>
Copy contacts from
(U)SIM > Mark Copy

all >

Done

Delete a
Contact

Select the Contact then
press Options

Menu > Contacts >
Options > Delete

contact

Enter a new
Contact

Save a number you have just
dialled as to a contact

Number Entry >
Options > Save >

Follow the

prompts

Search your
Contacts

Search Contacts to find a
particular person.

Menu > Contacts >
Scroll down or press

a letter key to search

Set a Contact
image

For contacts stored on the
handset memory, you can
add a photo or unique
ringtone.

Menu > Contacts >
Select the Contact
(stored on the
handset) > Ok >
Edit >Choose A Photo >

edit,

select, set & Save

MESSAGING

You can stay connected by using your mobile to send messages,
multimedia messages and emails to your family and friends.

HOW TO CREATE A TEXT MESSAGE (SMS)

• Press the Right Arrow Key as the shortcut for Messages or select

Menu > Messages > Create Message

• Follow the tips below to add Contact(s), and to send your message.

Important Note:

If your text message exceeds 160 characters you will
be charged for multiple text messages.
Letters, symbols and spaces count as characters.

HOW TO ADD A CONTACT TO A TEXT MESSAGE (SMS)

• Press the Right Arrow Key to access shortcut for Messages or select

Menu > Messages > Create Message

• Enter the phone number directly or press OK key to select a contact

manually from your Contacts or Call History list

• Scroll to the chosen contact(s) and press Mark

• At this point you can select multiple contacts by scrolling through

your list and pressing Mark

• Press Done once all your contacts have been added

HOW TO ADD TEXT TO YOUR SMS

Once you have added your contacts you are ready to add text and send
your message.

• From the contacts field, press the Down Arrow once to move the

cursor into the text field

• Type the message using the letter keys on the keypad (see next

heading)

• Press OK to send or Back to save to Drafts and send later.

Handy Hint:

Use the # key to change between predictive text and standard typing
modes.
In Multi-tap modes (abc/ABC) if the next letter is on the same key, wait

until the cursor appears or press the Right arrow.

Important Note:

By default the input text is set to Abc
To change this press # to select your desired input
method
Once you have sent your message and exited the
message screen the input method you last used will
become your new default

HOW TO TYPE USING THE KEYPAD (abc, Abc & ABC modes)

• The letters of the alphabet are arranged on the keys from 2-9

• Whenever you are in text entry mode, to enter a name, send a

message or write a note, the handset will automatically change to
letter mode

• The letters written on the number keys are entered depending on

how many times you press the key. This is called multi-tap mode.
For example, to write the name John, you press

o the 5 key once for J,
o then press the 6 key three times for O,
o press the 4 key twice for H and
o then the 6 key twice for N

• To insert a space press the 0 key

• If you have made a mistake and want to delete letters press the C

key

• Press the 1 key for common punctuation marks

• Press the * key for special characters

• Long press the key to enter the corresponding number.

HOW TO USE PREDICTIVE TEXT (En mode)

Predictive text allows words to be entered more efficiently using a
single key press for each letter, as opposed to multiple key presses in
abc text mode.

To change from multi-tap to predictive text press # to change your
desired input method to En, this will activate English predictive text

Predictive text uses a built-in dictionary to match possible words.

Handy Hint:

In predictive text mode, when a word is underlined press the # key to
raise the case. Eg. dave > Dave.
You may find that there are multiple valid words that can use the
same key press. If this is the case a dropdown list will appear,
simply use the Arrow Keys to choose from available words to the one
that you want and press OK to confirm

HOW TO ADD WORDS TO THE BUILT IN DICTIONARY (MY WORDS)

You can also add your own words to the predictive text dictionary to do
this:

• Start typing your word

• A box with Spell word? will appear, choose Spell Word by selecting

OK

• Type the word that you wish to add and click on save

Your new word has been added to My words, you can check this by going
to Options> My words

Important Note:

€ \ │

[ ] { }

Each time one of these symbols is used 2

standard SMS characters are transmitted.

… This symbol is not part of the standard SMS

character set. Each time one of these symbols is

used the entire message is converted to

Unicode. The maximum number of Unicode

characters per SMS is 70.

HOW TO VIEW A RECEIVED TEXT MESSAGE

The envelope icon on the information bar indicates a new SMS
message has been received

• Along with this, depending on the current profile setting, a

message alert tone and vibrate activate will be heard

• The display of the phone will also show that a new message has

been received

• To view, press centre key to view message

Handy Hint:

The envelope icon will clear once all unread messages have been
viewed.

To see all messages select Menu > Messages > Inbox. Press OK to
View.

To delete messages press left soft key for Options > Delete> Yes

HOW TO SEND A MULTIMEDIA MESSAGE (MMS)

Sending a MMS is similar to a text message. The main difference is
adding media. This can be done by selecting Options > Insert > Choose
Media > OK.

Use a Multimedia Messages to send pictures, music or video files.
You can also send an MMS directly to an email address.

• Select Menu > Messages > Create Message

• Enter the phone number, or press centre key for Contacts

• Press the down arrow to enter the main message body

• From the text area press Options to Insert an Image, Audio or Video

• Browse the folders to select the required file. Press OK

• When finished press OK to Send

• Each ‘page’ can only contain one image, one audio, or one video file.

Handy Hint:

To add more than one file select Options to add a new page

HOW TO RECEIVE A MULTIMEDIA MESSAGE (MMS)

When a new MMS has arrived you will see an envelope on the
information bar

• When receiving an MMS you get a standard message alert. Press OK

key to View

• Press Retrieve to download the message attachment

• When the attachment has downloaded if you would like to save the

attachment press the Left Soft Key for Options

• Choose Use Item to Save the file into File Manager

Important Note:

There are network dependencies that may affect being able to
download the MMS.
If you find you are not able to download the MMS at that point in
time, retry later
Confirm MMS is enabled and active on your account

WAP PUSH MESSAGES

A WAP (wireless application protocol) push message is a formatted SMS
that displays a message to the user, giving the option of connecting
directly to a website using the browser.

WAP Push Messages are indicated by the icon on the main display.

• Use the Browser to view Push Messages.

• Set to Reject to disable Push Messages.

To disable Push Messages

• Go to Menu > Messages > Settings > MMS Settings > Push Message

– Accept or Reject

HOW TO CREATE A NEW EMAIL MAILBOX

Sending an email is similar to a text message. The main difference is
you are able to send a longer message.

Your handset has been set up with some common service providers
details, you just need to add your email account to be up and running in
no time.

• Select Menu > Messages > Press the right arrow key to tab to Email >

On first use press OK to Add a new email account.

• Scroll down to your email provider then Click OK to select.

• You will now be in the Mailbox setting

• Complete the required fields to add your account

• Select Menu > Messages > Email > Settings > Mailbox Settings >

Options > New to add a new Mailbox or to set up alternate email
providers.

Important Note:

You may need additional information from your Internet Service
Provider (ISP) if registering an email provided by your ISP or other

email service provider that is not in the list.

HOW TO SEND AN EMAIL

• Menu > Messages > Scroll across to Email > New Email

• Enter the email address e.g. [e-mail]. Press centre

key to input address from contacts

• Press the down arrow to access the Copy To Field

• Press the down arrow to access the Subject Field

• Press the down arrow to enter the Text Field

• Press left soft key > Options to Insert attachments if required

• Browse to the appropriate folder to add the attachment

• When you are finished press the centre key to select Ok to Send.

• Press the right soft key to go back to the previous screen at any time.

HOW TO RECEIVE AN EMAIL

• Menu > Messages > arrow right to Email > Inbox > Retrieve

• New Email messages are delivered to the handset

HOW TO SET UP AUTOMATIC RETRIEVAL

• Menu > Messages > Email > Settings > Automatic Retrieval

• Set your required time interval to check the server for new Email

messages.

WHAT ARE USER FOLDERS?

User folders can be used to file your incoming SMS, MMS and Email
messages

• Menu > Messages > User folders or

• Menu > Messages > Email > User folders

• Rename your folders if required eg Work, Personal etc.

UPDATING YOUR HANDSET
SOFTWARE

Your handset can check and receive automatic software updates.

THERE ARE TWO WAYS THIS CAN HAPPEN:

1. Automatically – the handset will notify you an update is

available. Follow the steps to complete the upgrade.

2. Manually by you – go to Menu > Settings > Software Update to

check if any updates are available.

• Software updates require an active data connection and charges will

apply for downloaded data content. Contact Telstra to verify charges
for this service.

• Software updates do not delete any of your handset content, eg

Contacts, SMS, MMS, photos, music etc.

• Software updates are set to check automatically every 2 weeks. If

you wish to disable this service please switch off Automatic Updates
from the Settings> Software Update > Auto Software update menu.

EXTRA FEATURES

Function Description Menu Selection

Alarms

Set and edit Alar

ms

Menu > Tools > Alarm >

Edit

Back Function Go back one screen

When the function is
available to go back one
screen, it will appear at the

right soft key

Backlighting

Set the backlighting

duration

Menu > Settings >

Display>

Backlight

duration

Brightness

Change the display

brightness

Menu > Settings > Display >

Brightness

Calculator Apply basic maths

calculations

Menu > Tools > Calculator

Calendar View and set

calendar events

Menu > Tools > Calendar

Call log View all your

incoming and
outgoing calls

hi

story

Menu > Call Log or

Shortcut:

Press the Call Key

Camera Use the Camera Menu >

Media&Entertainment >

Camera

Conversion Access the Currency

Converter function

Menu > Tools > Converter

Delete Text Press the C key to

clear

text

C key for delete, in any text

mode.

File Manager

View and manage

your files

Menu > Tools > File Manager

Games &

Apps

Access Games &

Apps

Menu >

Multimedia&Entertainment >

Games & Apps

Greeting

Displayed during

start up

Menu > Settings > Display >

Greeting

Keylock Set timer to lock the

keypad. Default is 60

seconds

Menu > Settings > Phone >
Auto keyguard

Keypad Light

Set the Keypad

Backlighting

Menu > Settings > Display >

Keyboard light

Keypad

Sounds

Select the keypad

tones or spoken

Menu > Sound profiles >

Edit >

Keypad sounds

Lock Code Switch on the

Handset Lock code
to protect the
Handset.
The default code is

0000

Menu > Settings > Security >
Change security codes >
Handset code

Meeting Mode Quickly engage

Meeting mode

Long Press the # Key
(Default setting silences the

ringtone and enables

vibrate)

Message Tone Change the incoming

message tone

Menu > Sound profiles >

Edit > Message t

one

My Audio Play your audio files Menu >

Multimedia&Entertainment >

Music

> All music

Owner name Displayed on the idle

screen

Menu > Settings > Display >

Owner name

PC
Connection

Use Mass Storage
Mode for memory
card access.
Use PC Suite mode
for Join Me and Dial

up networking

Menu > Settings >
Connections> USB Mode

PIN Code Set your start up PIN

code (This protects

the SIM card only)

Menu > Settings > Security >
Activate security codes > PIN

code

Profiles Group handset

behaviours for

ringing, vibrate etc.

Menu >Sound profiles > Edit

Restore
Defaults

Restore your phone
to factory default

settings

Menu > Settings > Phone >
Master Reset > 0000

Ringtone Change the incoming

ring

Menu > Sound profiles >

Edit >

Voicecall

ringtone

Shortcut Keys Customise the four

arrow keys to your

preferred features

Menu > Settings > Phone >
Shortcut keys > OK

Silent mode Silence the incoming

ring and all other

sounds

Menu > Sound profiles >
Silent

Speakerphone Use hands-free or

loud speaker mode.

During a call (or call set-up)

press the OK key for Speaker

Stopwatch Activate the

Stopwatch timer

Menu > Tools > Stopwatch

TTY Cellular Text Modem

used to connect to a

TTY device.

Menu > Settings > Phone >
TTY setting

Vibrate Mode Switch on vibrate

mode

Menu > Sound profiles >

Edit >

Ringing type

Video Camera Use the Video

Camera

Menu >
Media&Entertainment >

Video c

amera

View Pictures View your photos Menu >

Media&Entertainment >

P

icture > All Pictures

View Videos View your videos Menu >

Media&Entertainment >

Video > All

Videos

Voice
Recorder

Record voice memos Menu >

Multimedia&Entertainment >

Audio

record

Wallpaper Set your background

image

Menu >Settings > Display >

Wallpaper

World Time Access the World

Time function

Menu > Tools > World Time

JOIN ME PC
AND MAC CONNECTION SUITE

Join Me is used to connect your phone to a computer. Once installed
Join Me is used to manage contacts, messages and calendar functions.

It is also used to connect to the internet and transfer music / picture
files.

• The software is only compatible with Windows 7, Vista, XP and MAC

OS 10.5,10.6, 10.7

• The software may not run in all environments, or in conjunction with

other software, eg modem connection manager software.

• Multi-boot systems are not supported

• The software should be installed and run with the Administrator

login

Important Note:

Please download and install the Join Me client from zte.com.au
before connecting your phone.

• Please read the Join Me Help file from within the application, or see

our web site FAQ’s at zte.com.au for more support.

• Records that contain multiple day repeated events are not

supported by the handset or by Join Me when importing from
Outlook. Set single day repeats to ensure correct import.

• A maximum of 500 calendar events are supported on the handset

and Join Me.

• Calendar functions can only be synchronised from the day view or

list all tabs in Join Me.

• Contacts stored on your computer can be imported using the Import

from Outlook function or using CSV file import.

• When importing email addresses from Outlook choose Allow Access

when prompted.

• Press the Connect button on the first screen to connect your device.

TROUBLESHOOTING, TECHNICAL AND
WARRANTY INFORMATION

TROUBLESHOOTING AND FAQ’S

Please check the manual thoroughly before contacting Telstra.

Symptom Solution

No incoming ring
or alarm tone

Check the ring tone and ring volume settings
under Sound Profiles.
Check the handset is not muted (Long press the

# k

ey)

(No) keytones
when pressing

keys

Check the key tone settings in the current
profile.

Menu > Settings >

Sound

Profiles > Edit

.

How do I extend
the incoming ring
time?

Menu > Settings > Calls > Call forwarding > When
no reply > Activate > Set delay time to your
needs. A blank forwarding number forwards to

your Voicemail service.

How do I change

the Ringtone?

Edit the current profile and select a new tune

from the Audios directory.

A phone number
cannot be dialled

Check for network coverage.
Check whether any call restrictions are set.

Menu > Settings > Call

s > Call b

arring

.

MMS messages
cannot be sent or
received.

Your phone may not be setup with correct
network settings, contact Telstra to setup. This
type of content may be restricted by your

service.

How do I change to
Predictive Text?

Press the # key to toggle between different text
modes.

The handset remembers your last setting.

I cannot connect to
Join Me

Check:
Menu > Settings > Connections > USB Mode.
Uninstall and re-install the CD software.

See FAQ’s at

zte.com.au

for more assistance

.

My phone is slow
to respond,
handset storage

problems

Power cycle your phone to refresh the memory.
Delete old SMS messages and other content.
Restore default settings:

Menu > Settings > Phone

>

Master Reset >

0000

The battery
discharges quickly

Possible network coverage issue. Check the
signal level. With only 1 or 2 bars, the battery has

to work harder to maintain network contact. Limit

multi-media to save power. The battery may be

worn out.

I cannot charge the
phone

Confirm the charger is properly inserted.
Remove the battery, clean the contacts and
check it is inserted correctly. The battery may
be worn out.
Tip: Charge the phone using the supplied USB

cable.

How do I write an
SMS?

Menu > Messages > Create message
From the phone number field press the down
arrow to move into the text area. Use predictive

text or abc mode to type w

ords

using the keypad

The handset

switches on

An alarm or calendar event switches the

handset on automatically.

The handset
switches off after

charging.

The handset is charging in the off state. Press
and hold the Red key to switch the handset ON.

Web pages are not

displayed clearly

Menu >Browser > Settings > Advanced

Settings

> SmartFit Mode = On

ERROR MESSAGES

Message Solution

No (U)SIM detected

Check a valid (U)SIM card is inserted

See

Getting Started

Enter PIN code

Enter the correct PIN code supplied by your

service provider

Enter PUK code

Contact

Tel

stra

to get the PUK code

Enter handset lock

code

The default handset lock code is 0000

File does not exist
or is in the wrong

format

Check the file type is supported by the handset.
On your PC or MAC, make sure the file is closed.

Re-send the file using

Join Me

Insufficient
Memory

Handset memory is full. Delete unwanted files,
messages, emails & videos to create more user

space.

Cannot Connect to
Join Me

Check PC Device Manager and make sure the
drivers are installed correctly. Re-Install the

drivers m

anually.

TECHNICAL SPECIFICATIONS

Network
Compatibility

3G UMTS 850 MHz

2G GSM 900, 1800 MHz
Dimensions L×W×H Approx 110mm x 47.5mm x 11.8mm
Weight Approx 70g (Including standard battery)

Features MP4 video, MP3 audio, 0.3MPixel rear camera,

USB, MIDP 2.0 JAVA, 2.0” 262K colour TFT display

with 176 x 220 pixels, MMS, Email, Calendar,

Speakerphone, Voice Recorder, 3.5mm audio

jack,

CTM

, appr

ox 2

0

MB user memory

.

Battery 820mA hours, Lithium ion (Li-ion)
Standby time* Up to 250 hours
Talk time* Up to 180 minutes talk time.

Video call >70 minutes
Charge time Approximately 3-4 hours
Battery Life Approximately 400 charge cycles
Supported Files JPG, BMP, GIF, MP3, WAV, MID, WMA, MMF,

AMR, MP4, 3GP, TXT

SUPPORT INFORMATION

• For Warranty Service directions please consult Telstra.

• All calls for PIN number enquiries, Network problems, Web Access,

Account and Billing Information, (U)SIM card registration and other
general enquiries should be directed to your Service Provider.

• Your device is locked to the Telstra network. Please contact Telstra

to obtain the unlock code and instructions.

Important Note:

Talk and idle times are based on ideal network conditions.
The use of applications and local network conditions can reduce
battery life.

WARRANTY INFORMATION

The warranty does not apply to defects or errors in the product caused
by:

1. Normal wear and tear

2. Misuse including mishandling, physical damage, improper

installation – including battery, and unauthorized disassembly of
the product

3. Water, exposure to solvents or any other liquid damage

4. Any unauthorised repair or modification

5. Power surges, lightning, fire, flood or other natural events

6. Use of the product with unauthorized third party products such as

generic chargers

7. Any other cause beyond the range of normal usage for products

The End User shall have no right to reject, return, or receive a refund for
any product under the above-mentioned situations.

Important Note:

Consult the warranty card for full information

.

EXTRA BITS YOU SHOULD KNOW

SAFETY AND GENERAL INFORMATION

The handset contains delicate electronic circuitry, magnets and battery
systems. Treat it with care and pay attention to the following points:

• Handle the handset with care.

Do not drop or throw the
handset.

• Do not immerse in any liquid.

The handset contains a liquid
detection sticker and the
warranty will be voided by any
liquid damage.

• Do not place the handset near

computer disks, credit cards,
and other magnetic media. The
information contained on disks
or cards may be erased or
damaged.

• Do not leave the handset or

battery in direct sunlight or
near other heat sources where
temperatures could exceed
45°C.

• Keep the handset, battery,

charger and other accessories
away from children.

• In the unlikely event of a

battery leak avoid contact with
your eyes or skin. Flush with
water and consult a doctor.

• Observe and obey warning

signs at petrol stations,
airports and hospitals.

• The operation of some medical

electronic devices, such as
hearing aids and pacemakers,
may be affected by the
handset.

• Take care not to allow metal

objects such as coins or keys to
come into contact with the
battery terminals.

• Do not dispose of batteries in a

fire.

• Do not throw used batteries

into household rubbish, return
them to a recycling point

• Do not connect the handset to

non genuine or 3rd party
chargers.

• Only use the supplied charger.

• Be careful not to pierce the

battery with sharp objects and
do not use damaged batteries.

• Do not disassemble or modify

the battery.

• Stop using the battery if

abnormal heat, odour,
discolouration, deformation, or
abnormal condition is detected
during use, charge, or storage.

• Do not put the battery in your

mouth.

• Only use original replacement

batteries.

• Do not attempt to dismantle

the handset or any of its
accessories.

• Do not place the handset close

to the edge of a table in case it
moves when set on vibrate
mode.

• Do not put the handset into a

microwave oven, dryer, or
high-pressure container.

• Don’t use the handset

immediately after a sudden
temperature change eg. from
an air conditioned environment
to high temperature and
humidity outside. In such cases
there could be condensing
moisture inside the handset
which can cause internal
damage. Switch off and leave
for 30 minutes before use.

• Do not use the handset while

driving or operating other
machinery.

• Do not use the handset where

blasting is in progress.

• Switch the phone off when

boarding aircraft.

• Do not leave the handset at the

bottom of a bag where it may
be damaged by sharp objects.

• At high volume, prolonged

listening to audio devices can
cause hearing loss.

• Do not leave the handset

discharged or disconnected for
a long time, otherwise your
personal data may be lost.

• Remember to make backup

copies of all important data on
the handset.

• Take care when the phone is in

your pocket. Sitting down may
damage the handset.

• It is normal for the handset to

become warm while the battery
is being charged.

• Under poor network conditions

battery life is considerably
reduced.

• When the battery is thrown

away cover the terminals with

insulating tape.

• Please recycle the packaging

and all parts

• Emergency service coverage is

dependent on network
availability and battery status.

• It is always good practice to

switch off the handset
regularly.

• Do not expose the handset to

oils or solvents.

• If you have an alarm or

calendar event set the handset
switches on at the prescribed
time.

• Your device is locked to the

Telstra network. Contact
Telstra to obtain the unlock
code and instructions.

PC SOFTWARE REQUIREMENTS

Join Me synchronisation software is available to download from our

website. Join Me supports Microsoft Windows 7, Vista (32 and 64 bit),

XP with Service Pack 2 & 3 and MAC OS 10.5, 10.6, 10.7

ZTE cannot guarantee that third party software is compatible with this

product.

WARNINGS AND SAFETY NOTICES

Please read all the safety notices before using this device.

Do not use the phone near fuel or chemicals or in any prescribed area

such as service stations and refineries.

Do not transport or store flammable gas, liquid or explosives in the

same compartment of your vehicle as your mobile phone and

accessories.

No part of this publication may be excerpted, reproduced, translated or

utilized in any form or by any means, electronic or mechanical, including

photocopying and microfilm, without the prior written permission of ZTE

Corporation.

ZTE Corporation operates a policy of continuous development. We

reserve the right to make changes and improvements to any products

without prior notice.

LIMITATION OF LIABILITY

ZTE shall not be liable for any loss of profits or indirect, special,

incidental or consequential damages resulting from or arising out of or

in connection with using this product, whether or not ZTE had been

advised, knew or should have known the possibility of such damages.

Refer to the warranty card for full warranty and service information.

RF SAFETY INFORMATION

The handset has an internal antenna located at the top of the phone.

For optimum performance with minimum power consumption do not

cover the antenna area with your hand. Hold the handset between

thumb and finger in the middle of the device. Covering the antenna

affects call quality, may cause the handset to operate at higher power

level than needed, and may shorten talk and idle times.

RADIO FREQUENCY ENERGY

The handset is a low-power radio transmitter and receiver. When

switched on it intermittently transmits radio frequency (RF) energy

(radio waves). The transmit power level is optimized for best

performance and automatically reduces when there is good quality

reception. Maximum power is only used at the edge of network coverage

so under most circumstances the power output is very low. Under poor

network conditions the phone transmits at a higher power, may get hot

and have a significantly shorter battery life.

DECLARATION OF CONFORMITY - SAR (SPECIFIC ABSORPTION RATE)

We declare that the product(s) detailed in this manual, and in

combination with our accessories, conform with the essential

requirements of The Radio Communications Standard

(Electro-magnetic Radiation Human Exposure) 2003 and the Australian

Communications and Media Authority Section 376 of the

Telecommunications Act 1997. The highest value SAR recorded for this

device is 0.809W/Kg. N14945