ZTE N9520
User Guide
[UG template version 13a]
Table of Contents
Your Phone at a Glance ...................................................................................................... 1
Set Up Your Phone ............................................................................................................. 2
Activation and Service ........................................................................................................ 2
Create Your Account and Pick Your Plan .................................................................... 2
Activate Your Phone .................................................................................................... 3
Manage Your Account ................................................................................................. 3
Re-Boost ..................................................................................................................... 4
Additional Information .................................................................................................. 4
Set Up Connections Optimizer ............................................................................................ 4
Set Up Voicemail ................................................................................................................ 5
Your Phone’s Layout ........................................................................................................... 6
Turn Your Phone On and Off .............................................................................................. 8
Turn Your Screen On and Off ............................................................................................. 8
Touchscreen Navigation ..................................................................................................... 9
Your Home Screen ............................................................................................................11
Home Screen Overview ..............................................................................................12
Customize the Home Screen ......................................................................................12
Extended Home Screens ............................................................................................14
Status Bar ..........................................................................................................................14
Enter Text ..........................................................................................................................16
Touchscreen Keyboards .............................................................................................16
Android Keyboard .......................................................................................................16
Swype .........................................................................................................................17
TouchPal Keyboard ....................................................................................................19
Google Voice Typing ..................................................................................................22
Tips for Editing Text ....................................................................................................23
Text Input Settings ......................................................................................................23
Make Phone Calls ..............................................................................................................24
Call Using the Phone Dialer ........................................................................................24
Call from Call Logs ................................................................ .....................................25
TOC i
Call from Contacts ......................................................................................................25
Call Using a Speed Dial Number ................................................................................25
Call a Number in a Text Message ...............................................................................25
Call Emergency Numbers ...........................................................................................26
Receive Phone Calls ..........................................................................................................27
Voicemail ...........................................................................................................................27
Voicemail Setup ..........................................................................................................28
Voicemail Notification .................................................................................................28
Retrieve Your Voicemail Messages ............................................................................28
Visual Voicemail ................................................................................................................29
Set Up Visual Voicemail..............................................................................................29
Review Visual Voicemail .............................................................................................30
Listen to Multiple Voicemail Messages .......................................................................31
Visual Voicemail Options ................................................................ ............................31
Configure Visual Voicemail Settings ...........................................................................31
Change Your Main Greeting via the Voicemail Menu ..................................................32
Edit the Display Name via the Voicemail Menu ...........................................................32
Phone Call Options ............................................................................................................33
In-call Options .............................................................................................................33
Caller ID .....................................................................................................................34
Call Waiting ................................................................ ................................................ 34
Conference Calling .....................................................................................................35
Call Forwarding ..........................................................................................................35
Set Up Speed Dialing .........................................................................................................36
Call Logs ............................................................................................................................36
Call Settings ......................................................................................................................37
Quick Responses........................................................................................................37
Voicemail Settings ......................................................................................................37
TTY Mode ...................................................................................................................38
Hearing Aids ...............................................................................................................38
DTMF Tones ...............................................................................................................39
Speed Dial ..................................................................................................................39
Call Forwarding ..........................................................................................................39
TOC ii
Voice Privacy ..............................................................................................................39
Plus Code Dialing Setting ...........................................................................................39
Internet Call Settings ..................................................................................................40
Get Started with People .....................................................................................................42
Access Contacts .........................................................................................................42
The Contacts List ........................................................................................................42
Contacts List Options ..................................................................................................43
Add a Contact ....................................................................................................................44
Save a Phone Number .......................................................................................................45
Edit a Contact ....................................................................................................................45
Add or Edit Information for a Contact ..........................................................................46
Assign a Picture to a Contact ......................................................................................46
Assign a Ringtone to a Contact...................................................................................46
Link a Contact .............................................................................................................46
Delete a Contact .........................................................................................................47
Synchronize Contacts ........................................................................................................47
Share a Contact ................................................................................................................. 47
Create Your Own Profile ....................................................................................................48
Import and Export Contacts ...............................................................................................48
Add a Contact to Favorites.................................................................................................49
Search for a Contact ..........................................................................................................49
Work With Contact Groups ................................................................................................49
Gmail / Google ...................................................................................................................51
Create a Google Account ............................................................................................51
Sign In to Your Google Account ..................................................................................52
Access Gmail ..............................................................................................................52
Send a Gmail Message ..............................................................................................53
Read and Reply to Gmail Messages ...........................................................................54
Email .................................................................................................................................54
Add an Email Account ................................................................................................55
Add an Exchange ActiveSync Account .......................................................................56
Compose and Send Email ..........................................................................................56
View and Reply to Email .............................................................................................57
TOC iii
Manage Your Email Inbox ...........................................................................................57
Exchange ActiveSync Email Features ........................................................................58
Email Account Settings ...............................................................................................60
Delete an Email Account.............................................................................................60
Add the Email Widget .................................................................................................60
Text and Multimedia Messaging.........................................................................................60
Send a Text Message ................................................................................................ .61
Send a Multimedia Message (MMS) ...........................................................................62
Save and Resume a Draft Message ...........................................................................64
New Messages Notification .........................................................................................64
Manage Message Conversations ................................................................................64
Text and MMS Options ...............................................................................................67
Social Networking Accounts ...............................................................................................68
Facebook ....................................................................................................................68
Twitter .........................................................................................................................69
LinkedIn ......................................................................................................................69
YouTube .....................................................................................................................69
Google+ ......................................................................................................................70
Google Play Store ..............................................................................................................72
Find and Install an App ...............................................................................................72
Create a Google Wallet Account .................................................................................74
Request a Refund for a Paid App ...............................................................................74
Open an Installed App ................................................................................................74
Uninstall an App .........................................................................................................75
Get Help with Google Play ..........................................................................................75
Google Maps ..................................................................................................................... 75
Music .................................................................................................................................77
Music Player ...............................................................................................................77
Google Play Music App ..............................................................................................80
Google Play Movies & TV App ...........................................................................................82
Google Play Books App .....................................................................................................82
Wi-Fi ..................................................................................................................................84
Turn Wi-Fi On and Connect to a Wireless Network .....................................................84
TOC iv
Check the Wireless Network Status ............................................................................85
Connect to a Different Wi-Fi Network ..........................................................................85
Connect to a WPS Network ........................................................................................85
Launch a Web Connection .................................................................................................86
Connections Optimizer .......................................................................................................86
Data Services General Information (3G and 4G Networks) ................................................87
4G ..............................................................................................................................87
Your Data Services User Name ..................................................................................88
Data Connection Status and Indicators .......................................................................88
Virtual Private Networks (VPN) ..........................................................................................89
Prepare Your Phone for VPN Connection ...................................................................89
Set Up Secure Credential Storage ..............................................................................89
Add a VPN Connection ...............................................................................................89
Connect to or Disconnect from a VPN ........................................................................90
Browser .............................................................................................................................90
Launch the Web Browser............................................................................................91
Learn to Navigate the Browser ...................................................................................91
Browser Menu ............................................................................................................92
Select Text on a Web Page ........................................................................................94
Go to a Specific Website.............................................................................................94
Adjust Browser Settings ..............................................................................................95
Create Website Settings .............................................................................................97
Reset the Browser to Default ......................................................................................97
Set the Browser Home Page ......................................................................................98
Create Bookmarks ......................................................................................................98
Create a New Homepage ...........................................................................................99
Add Bookmarks to Your Home Screen .......................................................................99
Lumen Toolbar ...................................................................................................................99
Wi-Fi Direct ...................................................................................................................... 100
Connect to Another Device via Wi-Fi Direct .............................................................. 100
Send Data via Wi-Fi Direct ........................................................................................ 100
Receive Data via Wi-Fi Direct ................................................................................... 100
Take Pictures ................................................................................................................... 102
TOC v
Open or Close the Camera ....................................................................................... 102
Viewfinder Screen..................................................................................................... 102
Take a Picture .......................................................................................................... 103
Review Screen ......................................................................................................... 103
Record Videos ................................................................................................................. 104
Camera Settings .............................................................................................................. 105
Video Camera Settings .................................................................................................... 105
View Pictures and Videos Using Gallery .......................................................................... 106
Open or Close Gallery .............................................................................................. 106
View Pictures and Videos ......................................................................................... 106
Zoom In or Out on a Picture ...................................................................................... 107
Watch Video ............................................................................................................. 107
Work With Pictures .......................................................................................................... 108
Share Pictures and Videos............................................................................................... 109
Send Pictures or Videos by Email ............................................................................. 109
Send a Picture or Video by Multimedia Message ...................................................... 110
Send Pictures or Videos Using Bluetooth ................................................................. 110
Send Pictures or Videos Using Wi-Fi Direct .............................................................. 111
Share Pictures on Facebook ..................................................................................... 111
Share Pictures and Videos on Picasa ................................................................ ....... 111
Share Pictures or Videos on Google+ ....................................................................... 112
Share Videos on YouTube ........................................................................................ 112
Calendar .......................................................................................................................... 113
Add an Event to the Calendar ................................................................................... 113
Invite Guests to Your Calendar Event ....................................................................... 114
Calendar Event Alerts ................................................................ ............................... 114
View Calendar Events .............................................................................................. 115
Erase Calendar Events ............................................................................................. 117
Show or Hide Calendars ........................................................................................... 118
Choose Google Calendars to Synchronize With Your Phone .................................... 118
Synchronize an Exchange ActiveSync Calendar ...................................................... 119
Send a vCalendar ..................................................................................................... 119
Alarm ............................................................................................................................... 120
TOC vi
Backup & Restore ............................................................................................................ 120
Calculator ........................................................................................................................ 120
File Manager .................................................................................................................... 121
Google Search and Google Now...................................................................................... 121
Search With Text ................................................................................................ ...... 121
Search by Speaking .................................................................................................. 121
Turn Google Now On or Off ...................................................................................... 122
News & Weather .............................................................................................................. 122
Qualcomm Enhanced ...................................................................................................... 122
Sound Recorder ............................................................................................................... 122
Timer ................................................................................................ ............................... 123
Voice Dialer ..................................................................................................................... 123
World Time ...................................................................................................................... 123
Bluetooth ......................................................................................................................... 123
Turn Bluetooth On or Off........................................................................................... 123
The Bluetooth Settings Menu ................................................................ .................... 124
Change the Phone Name ......................................................................................... 124
Connect a Bluetooth Headset or Car Kit ................................................................... 124
Reconnect a Headset or Car Kit ............................................................................... 125
Disconnect or Unpair from a Bluetooth Device .......................................................... 125
Send and Receive Information Using Bluetooth ........................................................ 126
microSD Card .................................................................................................................. 128
Insert a microSD Card .............................................................................................. 128
Remove the microSD Card ....................................................................................... 129
View the microSD Card Memory ............................................................................... 129
Format the microSD Card ......................................................................................... 129
Unmount the microSD Card ...................................................................................... 130
Transfer Files Between Your Phone and a Computer ...................................................... 130
Update Your Phone ......................................................................................................... 131
Update Your Phone Firmware .................................................................................. 131
Update Your Android Operating System ................................................................... 133
Update Your Profile ................................ .................................................................. 133
Update Your PRL ..................................................................................................... 133
TOC vii
Unlock the UICC Card .............................................................................................. 134
Airplane Mode .................................................................................................................. 135
Wi-Fi Settings .................................................................................................................. 135
Bluetooth Settings ............................................................................................................ 136
Mobile Networks Settings................................................................................................. 136
Data Usage Settings ........................................................................................................ 136
VPN Settings ................................................................................................................... 138
Smart Viewer ................................................................................................................... 138
Sound Settings ................................................................................................................ 138
Volumes ................................................................................................................... 138
Silent Mode............................................................................................................... 138
Phone Ringtone ........................................................................................................ 139
Vibration Settings ..................................................................................................... 139
Dolby Mobile ............................................................................................................. 140
System Sounds and Tones ....................................................................................... 140
Display Settings ............................................................................................................... 140
Brightness ................................................................................................................ 140
Wallpaper Settings .................................................................................................... 141
Sleep Settings .......................................................................................................... 141
Font Size Settings..................................................................................................... 141
Pulse Notification Light ............................................................................................. 141
Calibration Settings ................................................................................................... 141
Front Key Light Settings............................................................................................ 142
Date & Time Settings ....................................................................................................... 142
Language & Input Settings ............................................................................................... 142
Language & Input: Select Language ......................................................................... 142
Language & Input: Spell Checker ............................................................................. 142
Language & Input: Personal Dictionary ..................................................................... 143
Language & Input: Keyboard & Input Methods .......................................................... 143
Language & Input: Voice Search .............................................................................. 143
Language & Input: Text-to-Speech Output ................................................................ 144
Language & Input: Pointer Speed ............................................................................. 144
Storage Settings .............................................................................................................. 144
TOC viii
Storage: Save Location ............................................................................................ 144
Storage: User Application Space ................................................................ .............. 145
Internal SD Card Storage Settings (Internal Phone Memory) .................................... 145
External SD Card Storage Settings (External microSD Card) ................................... 146
Battery Settings ............................................................................................................... 146
Apps Settings................................................................................................................... 146
Connect to PC Settings .................................................................................................... 146
Location Services Settings ............................................................................................... 147
Security Settings .............................................................................................................. 147
Screen Lock.............................................................................................................. 147
Other Screen Security Settings ................................................................................. 148
Security: Encrypt Phone ........................................................................................... 149
Security: Encrypt SD Card ........................................................................................ 150
Security: Make Passwords Visible ............................................................................ 150
Security: Device Administrators ................................................................................ 150
Security: Unknown Sources ...................................................................................... 150
Security: Credential Storage ..................................................................................... 151
Backup & Reset ............................................................................................................... 151
Accounts and Sync Settings ............................................................................................ 152
Set Up a New Account .............................................................................................. 152
Remove an Existing Account .................................................................................... 152
Sync the Accounts Automatically or Manually ........................................................... 152
Accessibility Settings ................................................................................................ ....... 153
Developer Options ........................................................................................................... 154
System Updates .............................................................................................................. 154
Activate This Device ........................................................................................................ 154
About Phone .................................................................................................................... 155
Index ....................................................................................................................................... 157
TOC ix
Get Started
The following topics give you all the information you need to set up your phone and service the
first time.
Your Phone at a Glance
The following illustration outlines your phone’s primary external features and buttons.
Get Started 1
Set Up Your Phone
You must first charge the battery to begin setting up your phone.
1. Charge your battery.
Plug the USB connector into the charger/micro-USB jack on the left of your phone.
Plug the AC adapter into an electrical outlet. Fully charging a battery may take up to
three hours.
Note: Your phone’s battery should have enough charge for the phone to turn on and find a
signal, run the setup application, set up voicemail, and make a call. You should fully charge the
battery as soon as possible.
2. Press and hold the Power button to turn the phone on.
If your phone is not yet activated, see Activate Your Phone for more information.
Activation and Service
Before using your phone, you must set up your service with Boost Mobile. You will need your
phone’s serial number (MEID), printed on a sticker on the back of the phone.
Create Your Account and Pick Your Plan
Set up your Boost Mobile account.
1. From your computer, visit boostmobile.com/activate.
2. Enter your phone’s MEID and click start activation process.
Your phone’s MEID (serial number) is printed on the sticker located on the back of
your phone. This number can also be found on the bottom panel of the phone’s
package.
3. Follow the remaining instructions to choose your plan and select a payment method.
Get Started 2
4. Follow the activation instructions below and you’ll be able to start using your phone.
Note: You can also activate by phone by calling 1-888-BOOST-4U (1-888-266-7848) from any
other phone.
Activate Your Phone
After setting up your account on boostmobile.com, simply turn your device on. Your device is
designed to activate automatically. If you are swapping from another Boost Mobile device to a
new one, be sure to turn off the old device before swapping the serial number (MEID). Once the
MEID swap is complete, turn on the new device and the programming information will be
pushed to your device automatically.
You can also start the activation process manually.
■ Touch > > Settings > Activate this device.
Manage Your Account
Access information about your account. You can:
● Check your minutes.
● Re-Boost® (add money to your account).
● Change plans.
● And more.
From Your Phone
Access account information and other self-service tools from Boost Zone.
■ Touch > > Boost Zone.
You can also dial directly for access to certain information:
■ Dial (#BAL) to check account balance.
■ Dial (#ADD) to make a payment.
■ Dial to launch Boost Zone or call Boost Customer Care
(depending on your Settings) to get answers to other questions.
From Your Computer
■ Visit boostmobile.com, click My Account, and log in with your wireless phone number
and account PIN.
Get Started 3
From Any Other Phone
■ Boost Customer Care: 1-888-BOOST-4U (1-888-266-7848).
Re-Boost
Boost Mobile makes it easy to add money to your account. You decide exactly how and where
you want to pay. Keep your account active by using your phone and adding money to your
account.
Pay with Cash
Find an Authorized Re-Boost Retailer near you. Pick up a Re-Boost Card or recharge for as low
as $10 at the register, where available.
Pay Anytime with a Credit/Debit Card
Dial #ADD ( ) to add money from your phone or visit My Account at
boostmobile.com to do it online. Securely register your credit/debit card with Boost for more
convenient one-time payments or to set up easy Auto Re-Boost payments.
Set Up Worry-Free Payments with Auto Re-BoostSM
It’s the easiest way to make sure your account stays on and active. Use a credit card, debit card
or bank account—whatever’s best for you.
Visit boostmobile.com/reboost/ to get the details on all your Re-Boost options..
Additional Information
For more information about your Boost Mobile account, as well as other Boost Mobile services,
visit us at: boostmobile.com.
Or, call us at 1-888-322-1122. We’re here to serve you.
Set Up Connections Optimizer
Following the phone activation, you may see a Connections Optimizer notice. Read the notice
and touch I Agree to allow your phone to automatically connect to available configured Wi-Fi
networks.
Tip: You can turn the optimizer off at any time. Touch > > Settings > Mobile
networks > Connections Optimizer and uncheck Connections Optimizer if you do not wish
to use the Connections Optimizer.
Get Started 4
Set Up Voicemail
You should set up your voicemail and personal greeting as soon as your phone is activated.
Always use a password to protect against unauthorized access. Your phone automatically
transfers all unanswered calls to your voicemail, even if your phone is in use or turned off.
1. Touch > . (If your screen is locked, press the Power button to turn on the
display and then touch and hold START to unlock it.)
2. Touch if the screen is not already on the dial screen.
3. Touch and hold to dial your voicemail number.
4. Follow the system prompts to:
Create your password.
Record your name announcement.
Record your greeting.
Important: Voicemail Password – It is strongly recommended that you create a password
when setting up your voicemail to protect against unauthorized access. Without a password,
anyone who has access to your phone is able to access your voicemail messages.
For more information about voicemail, see Voicemail or Visual Voicemail.
Get Started 5
Phone Basics
Your phone is packed with features that simplify your life and expand your ability to stay
connected to the people and information that are important to you. The following topics will
introduce the basic functions and features of your phone.
Your Phone’s Layout
The illustrations and descriptions below outline your phone’s basic layout.
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Key Functions
● Ambient Light and Proximity Sensor detects how close an object is to the surface of
the screen. This is typically used to detect when your face is pressed up against the
screen, such as during a phone call.
While talking on the phone, the sensor detects talk activity and locks the keypad to
prevent accidental keypresses.
● LED displays a phone notification, charging status, or alert.
● Volume Button allows you to adjust the ringtone or media volume or adjust the voice
volume during a call.
● Home Key returns you to the Home screen. Touch and hold to open the recently-
used applications window.
● Back Key lets you return to the previous screen, or close a dialog box, options
menu, the Notifications panel, or onscreen keyboard.
● Mic transmits your voice for phone calls or records your voice or ambient sounds for
voice recordings and videos. The mic on the back of the phone is useful for capturing
sound when recording videos.
● Menu Key allows you to access options available from the current screen with one
touch.
● Camera Button lets you activate the camera and take pictures or videos.
● Touchscreen displays all the information needed to operate your phone, such as the
call status, the Contacts list, and the date and time. Also provides one-touch access to
all of your features and applications.
● Power/Lock Button lets you turn the phone or the screen on or off, restart the phone, or
switch your phone to silent mode, vibration mode, or airplane mode.
● Front Camera Lens and Back Camera Lens let you take pictures and videos.
● Earpiece lets you hear the caller and automated prompts.
● UICC Card Cover protects your UICC card needed for connecting to the 4G network.
You can remove the cover to install or remove the UICC card.
● Flash helps illuminate subjects in low-light environments when the camera is focusing
and capturing a picture or video.
● Speaker lets you hear the different ringtones and sounds. The speaker also lets you
hear the caller’s voice in speakerphone mode.
Phone Calls 7
● Charger/micro-USB Jack allows you to connect the phone charger or the USB cable
(included).
● microSD Card Tray allows you to install an optional microSD card to your phone. See
Insert a microSD Card and Remove the microSD Card.
● 3.5 mm Headset Jack allows you to plug in either a stereo headset or an optional
headset for convenient, hands-free conversations.
CAUTION! Inserting an accessory into the incorrect jack may damage the phone.
Turn Your Phone On and Off
The instructions below explain how to turn your phone on and off.
Turn Your Phone On
■ Press and hold the Power button.
Turn Your Phone Off
1. Press and hold the Power button to open the phone options menu.
2. Touch Power off > OK to turn the phone off.
Your screen remains blank while your phone is off (unless the battery is charging).
Turn Your Screen On and Off
Your phone allows you to quickly turn the screen off when not in use and to turn it back on and
unlock it when you need it.
Turn the Screen Off When Not in Use
■ To quickly turn the screen off, press the Power button. Pressing the Power button again
or receiving an incoming call will turn on your phone screen and show the lock screen.
To save battery power, the phone automatically turns off the screen after a certain period of
time when you leave it idle. You will still be able to receive messages and calls while the
phone’s screen is off.
Note: For information on how to adjust the time before the screen turns off, see "Sleep" in
Display Settings.
Turn the Screen On and Unlock It
1. To turn the screen on, press the Power button.
2. Touch and hold START to unlock it.
Phone Calls 8
If you have set up a screen lock, you will be prompted to draw the pattern or enter
the password or PIN. See Screen Lock.
Touchscreen Navigation
Your phone’s touchscreen lets you control actions through a variety of touch gestures.
Touch
When you want to type using the onscreen keyboard, select items onscreen such as application
and settings icons, or press onscreen buttons, simply touch them with your finger.
Touch and Hold
To open the available options for an item (for example, a contact or link in a Web page), touch
and hold the item.
Swipe or Slide
To swipe or slide means to quickly drag your finger vertically or horizontally across the screen.
Swiping is often used to move from screen to screen, as when you're moving from one home
screen to another.
Phone Calls 9
Drag
To drag, press and hold your finger with some pressure before you start to move your finger.
While dragging, do not release your finger until you have reached the target position.
Flick
Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick
strokes. This finger gesture is always in a vertical direction, such as when flicking the contacts
or message list.
Rotate
For most screens, you can automatically change the screen orientation from portrait to
landscape by turning the phone sideways. When entering text, you can turn the phone sideways
to bring up a bigger keyboard. See Touchscreen Keyboards for more details.
Phone Calls 10
Note: The Auto-rotate check box needs to be selected for the screen orientation to
automatically change. Touch > > Settings > Accessibility > Auto rotate screen.
Tip: You can also access the screen rotation setting from the Notifications screen. Pull down
the Status bar and touch Auto_rotate to select or deselect the option.
Pinch and Spread
“Pinch” the screen using your thumb and forefinger to zoom out or “spread” the screen to zoom
in when viewing a picture or a Web page. (Move fingers inward to zoom out and outward to
zoom in.)
Your Home Screen
The home screen is the starting point for your phone’s applications, functions, and menus. You
can customize your home screen by adding application icons, shortcuts, folders, widgets, and
more.
Phone Calls 11
Home Screen Overview
Your home screen extends beyond the initial screen. Swipe the screen left or right to display
additional screens.
Note: The small circles above the primary shortcuts at the bottom of the screen let you know
your current screen position.
Tip: Touch to return to the main home screen from any other screen.
Customize the Home Screen
Learn how to add, move, or remove items from the home screen.
Add Items to the Home Screen
1. Touch > .
2. Touch the APPS tab or the WIDGETS tab on top.
3. Touch and hold an application icon or a widget. Then drag it to the position you want in
the home screen and release it.
Tip: You can drag the item to the right or left edge of the screen, to add the item to an extended
home screen.
Phone Calls 12
Move or Remove Items on the Home Screen
■ Touch and hold the item you want to move or remove from the home screen.
To move the item, drag it to a new area and release it.
To remove the item, drag it to at the top of the screen and release it.
Organize Icons With Folders
1. Touch to display the home screen. Swipe the screen left or right if necessary.
2. Touch and hold an application icon. Then drag it over another one quickly and release it.
Both icons are now moved into the folder.
3. Touch and hold other icons and drag them to the folder and release them.
Note: To remove an icon from a folder, touch the folder to display its content, and then touch
and hold the icon and release it after dragging it to the home screen.
Rename a Folder
1. Touch to display the home screen. Swipe the screen left or right if necessary.
2. Touch the folder to open it.
3. Touch the folder name below the icons in the folder and enter a new name.
4. Touch any blank area outside the folder to save the new name and close the folder.
Adjust Widget Size
1. Touch to display the home screen. Swipe the screen left or right if necessary.
2. Touch and hold the widget and then release it. An outline appears around the widget.
3. Drag the outline to resize the widget.
Note: Not all widgets can be resized.
Apply a New Wallpaper
1. Touch and then touch and hold a blank area of the home screen.
– or –
Touch > > Wallpaper.
2. Select a wallpaper source from Default wallpaper, Gallery, ID wallpapers, Live
Wallpapers, or Wallpapers.
Phone Calls 13
3. Select the image or animation you want to use as the wallpaper. Some cropping may be
Icon
Status
Bluetooth® on
Bluetooth® connected
Wi-Fi® connected
Wi-Fi® active
3G mobile data available
4G mobile data available
Mobile data active
Signal strength
Battery empty (needs to be charged)
Current battery charge level
Battery charging
needed for Gallery images.
4. Touch OK at the top of the screen (for Gallery images) or Set wallpaper.
Extended Home Screens
In addition to the main home screen, your phone has four extended home screens to provide
more space for adding icons, widgets, and more. Touch and then drag across the screen
to move from the main screen to an extended screen.
There are up to four extended screens available in addition to the main Home screen.
● You cannot add more screens.
● While on an extended screen, touch to return to the main home screen.
Status Bar
The status bar at the top of the home screen provides phone and service status information on
the right side and notification alerts on the left. To view notification alerts, touch the status bar
and slide it down.
Status Icons
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Icon
Status
Airplane mode
Alarm set
Ringer off
Vibrate mode
Wired headset connected
Icon
Notification
New text message
New multimedia message
New email
New Gmail
Upcoming event
/
Music playing
Updates available from the Play Store
Missed call
Call in progress
USB connected
GPS on
Downloading or receiving data
Uploading or sending data
System update available
microSD card removed
Notification Icons
Phone Calls 15
Enter Text
You can type on your phone using one of the available touchscreen keyboards or your voice.
Touchscreen Keyboards
Your phone offers you a choice of three touchscreen keyboards for entering text. The keyboard
appear automatically onscreen when you touch a text entry field, and they can be used in either
portrait or landscape mode. You can also use the Google Voice typing option to enter text using
your voice (see Google Voice Typing for details).
The methods available include:
● Android keyboard lets you use a traditional QWERTY setup to enter text. Additional
options expand your ability to enter text faster and more accurately. See Android
Keyboard for details.
● Swype lets you enter letters and words in one continuous motion by swiping your finger
across the letters. See Swype for details.
● TouchPal keyboard offers three layouts and also lets you enter letters and words by
swiping your finger across the letters. See TouchPal Keyboard for details.
Note: Along with the three preloaded keyboards, you can download additional keyboard options
from Google Play. See Find and Install an App for details.
To change the input methods:
1. Touch a text entry field, so that a keyboard displays on the screen.
2. Slide the status bar down and touch Choose input method.
3. Select an available input method.
To enable or disable the input methods:
1. Touch > > Settings > Language & input.
2. In the KEYBOARD & INPUT METHODS section, check or uncheck the available input
methods to enable or disable them. Some input methods cannot be disabled.
Android Keyboard
The Android keyboard offers a layout similar to a desktop computer keyboard. Turn the phone
sideways and the keyboard will change to a larger layout as the phone switches to the
landscape display.
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Note: The Auto rotate screen check box in > > Settings > Accessibility needs to be
selected to use the keyboard in landscape mode. The landscape QWERTY keyboard is not
supported in all applications.
● Touch the alphabetic keys to enter letters. Touch and hold some specific keys to enter
associated accented letters or numbers. For example, to enter È, touch and hold . As
the available accented letters and number 3 appear, slide your finger to choose È and
release.
● Touch to use uppercase. Double-tap it to lock uppercase. This key also changes to
indicate the current case you are using: for lowercase, for uppercase, and
when locked in uppercase.
● Touch to delete the text before the cursor.
● Touch to select numbers and symbols. You can then touch to find more.
● Touch to return to the QWERTY keyboard from the numbers and symbols
keyboard.
● Touch to use Google's networked voice input.
● Touch and hold to change the input languages or set up the Android keyboard.
Swype
The Swype™ keyboard lets you enter words by drawing a path from letter to letter in one
continuous motion. When you lift your finger after the last letter of a word, a space is
automatically added.
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● Touch the alphabetic keys to enter letters. Touch and hold a key to enter the number or
symbol located on the top of the key. Continue holding the key to bring up a series of
characters available on that key, including associated accented letters, symbols or
numbers.
For example, in English mode, touch and hold to enter 5. Keep holding to open a
character and number list. You can choose T, ^, þ, or 5.
● Touch to use uppercase or lowercase. This key also indicates the current case:
for lowercase, for uppercase, and when locked in uppercase.
● Touch to enter a space. Touch and hold this key to open a pop-up menu for
language selection.
● Touch to select numbers and symbols. Touch to find more symbols. Touch to
go back to enter letters.
● Touch and hold to open a phone keypad-style keyboard and you can enter numbers
and certain symbols.
● Touch and hold to open an editing panel to select, cut, copy or paste the text.
● Touch to enter a smile symbol. Hold or to open an emoticon list.
● Touch to delete a character before the cursor. Touch and hold to delete all
characters before the cursor.
● Touch to use voice input.
● Touch and hold to open the Swype settings.
To enter text via Swype:
Move your finger from letter to letter to trace a word without lifting the finger until you reach the
end of the word.
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The following example shows how to enter the word "here". Put your finger on "h", and without
lifting, slide it to "e", and then to "r", and back to "e". When complete, lift your finger off the
screen and the matched words are displayed.
Tips for using Swype Text Input:
● To enter double letters, scribble slightly or make a loop on the letter. For example, to get
the "ll" in "hello", scribble (or make a loop) on the "l" key.
● Lift your finger at the end of the word. A space is added automatically when you "Swype"
the next word.
For more information about using Swype and its additional capabilities, including using voice
entry and personalizing your Swype dictionary, touch and hold from the Swype keyboard
display and then touch How to Swype. You can also visit swype.com for more information.
TouchPal Keyboard
TouchPal keyboard offers three layouts, Full QWERTY, 12-Key PhonePad and CooTek T+.
You can swipe left or right on the TouchPal keyboard to switch the layout.
You can also use TouchPal Curve™ to speed up text input by replacing the key touching
operation with a tracing gesture where you can move your finger from letter to letter without
lifting the finger until you reach the end of the word.
To switch the keyboard layout:
1. Touch > > Settings > Language & input > (TouchPal Keyboard) >
Keyboard layout.
2. Check Swipe layout.
3. In the TouchPal keyboard screen, touch and uncheck Curve, and then touch Close.
4. Swipe left or right on the TouchPal keyboard to select the Full QWERTY, 12-Key
PhonePad or CooTek T+ layout.
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Full QWERTY
● Touch the alphabetic keys to enter letters.
● Touch and hold an alphabetic key to enter the number or symbol indicated on the bottom
or top corner of the key; touch and hold an alphabetic key and then slide to to
customize the number or symbol for the key.
● Touch to use uppercase or lowercase. This key also changes to indicate the current
case you are using: for lowercase, for uppercase, and when locked in
uppercase.
● Slide right on to enable word prediction. Slide left on to disable word
prediction.
● Touch to change input language.
● Touch to enter digits, symbols, emoticons and other pre-defined texts. Touch to
find more. Touch / to lock or unlock the keyboard. Touch to go back to enter
letters.
● Touch to start a new line.
● Touch or hold to delete text before the cursor.
● Touch to access the quick settings for the TouchPal keyboard.
● Touch to configure the TouchPal keyboard.
● Touch to open text editing options. You can select, cut, copy, paste, and delete text,
or move the cursor.
● Touch to use voice input.
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● Touch to hide the onscreen keyboard. You can touch the text field again to show the
keyboard.
12-Key PhonePad
● Touch a key repeatedly until the desired letter or symbol appears. If word prediction is
enabled ( ), just touch the keys once and choose the right word.
● Touch and hold a key to enter the number indicated on the bottom corner of the key;
touch and hold a key and then slide to to customize the number or symbol for the
key.
CooTek T+
● Touch to enter the left letter on the key; double-tap or flick right to enter the right
letter/symbol on the key. If word prediction is enabled ( ), just touch the keys and
choose the right word.
● Touch and hold a key to enter the number or symbol indicated on the bottom of the key;
touch and hold a key and then slide to to customize the number or symbol for the
key.
TouchPal Curve
You can use TouchPal Curve to trace words on the Full QWERTY TouchPal keyboard.
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To enable and use TocuhPal Curve:
1. When a TouchPal keyboard appears, touch and check Curve, and then touch Close.
2. If you are not using the Full QWERTY layout, swipe left or right to switch to it.
3. Move your finger from letter to letter on the keyboard to trace a word without lifting the
finger until you reach the end of the word.
Tips for using TouchPal Curve:
● Touch when you want to. If you want to enter a single letter, go ahead and touch.
● Lift your finger at the end of the word. A space is added automatically when you begin to
trace the next word.
Google Voice Typing
Google Voice typing uses Google voice recognition service to convert speech to text. You must
have a data connection on a mobile or Wi-Fi network to use it.
To use Google Voice Typing:
1. Slide the status bar down when entering text and touch Choose input method, and
then select Google voice typing.
– or –
Touch to access the voice typing when you are using the Android keyboard.
2. When you see the microphone image, speak what you want to type. The phone will work
on your speech and display the transcription.
3. Continue entering text or touch DELETE to cancel the last dictated text.
Tip: Say "comma," "period," "question mark," "exclamation mark," or "exclamation point" to
enter punctuation.
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Tips for Editing Text
Your phone gives you many options to make entering text easier, including copying, cutting, and
pasting text.
● To move the insertion point, touch where you want to type. The cursor blinks in the new
position, and a tab appears below it. Drag the tab to move the cursor.
● To select text, touch and hold or double-tap the text. The nearest word is selected, with
a tab at each end of the selection. Drag the tabs to change the selection. To cancel the
selection, simply touch unselected text.
● To cut or copy text, select the text you want to manipulate. Then touch (cut) or
(copy), or in landscape mode touch Edit > Cut or Edit > Copy.
● To replace text with the clipboard text, select the text you want to replace. Then touch
PASTE.
● To insert text from the clipboard, move the cursor to the insertion point and then touch
and hold the tab below the cursor. Release your finger and touch PASTE.
Text Input Settings
To choose the text input settings, touch > > Settings > Language & input.
● Touch Personal dictionary to add or delete customized words.
● In the KEYBOARD & INPUT METHODS section, you can set the default input method
and touch to choose the settings for each input method.
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Phone Calls
With mobile service and your phone’s calling features, you can enjoy clear phone calls across
the country.
Make Phone Calls
There are several convenient ways to place calls from your phone.
Call Using the Phone Dialer
The most “traditional” way to place a call is by using the phone’s dialer screen.
1. Touch > > tab to display the phone screen.
2. Touch the number keys on the dialpad to enter the phone number.
As you enter digits, Smart Dial searches for contacts that match. If you see the
number you want to dial, touch next to the number to place the call immediately
without entering the rest of the number.
To make an international call, touch and hold to enter the plus (+) symbol.
Then enter the country code, followed by the area code and the full phone number.
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3. Touch at the bottom to call the number.
4. To end the call, touch .
Call from Call Logs
The Call logs list lets you quickly place calls to recent incoming, outgoing, or missed numbers.
1. Touch > to display the phone app.
2. Touch to display the call logs.
3. Touch the phone icon next to a number or contact to place a call.
For additional options, touch the name or number.
Call from Contacts
You can place phone calls directly from entries in your Contacts list.
1. Touch > to display the phone app.
2. Touch to display the contacts with phone numbers.
3. Touch a contact or number you want to call to place a call.
For additional information on Contacts, see Contacts.
Call Using a Speed Dial Number
Speed dial numbers let you dial numbers by touching and holding a single number on the
dialpad. See Set Up Speed Dialing for information on assigning speed dial numbers.
1. Touch > > tab to display the phone screen.
2. Touch and hold the speed dial key on the dialpad. The display confirms that you have
dialed the number when it shows “Dialing” on the upper right side of the screen.
Call a Number in a Text Message
While viewing a text message, you can place a call to a number that is in the body of the
message.
1. Touch > > Messaging . If necessary, select a Gmail or email account.
2. Touch the conversation and then the message with the phone number.
3. If there are several numbers or links in the message, touch the number you want to call.
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4. The dialer screen then opens, with the phone number automatically filled in and ready to
be dialed. To place the call, just touch at the bottom.
Call Emergency Numbers
You can place calls to 911 even if the phone’s screen is locked or your account is restricted.
To call the 911 emergency number when the phone’s screen is locked with a screen lock:
1. Turn the screen on if it is turned off.
2. Touch and hold Emergency Call (ICE) on the screen.
3. Touch next to 911.
Note: You can also touch an emergency contact (ICE) to call it. You can add emergency
contacts you need into the Emergency contacts (ICE) group in the People app.
To call the 911 emergency number normally or when your account is restricted:
1. Unlock the screen. For more information, see Turn Your Screen On and Off.
2. Touch > > tab.
3. Touch .
Note: When you make an emergency call, the phone automatically enters Emergency mode.
To exit Emergency mode:
1. Touch to end a 911 call.
Note: When you end the 911 call, you are returned to the Emergency Callback mode.
2. Slide the status bar down and touch Emergency Callback Mode, and then touch Yes to
exit to the normal mode.
Emergency Callback Mode
Emergency Callback mode enables the operator to call you back to determine your approximate
location. In Emergency Callback mode, you cannot send and receive messages or browse Web
pages.
Emergency Callback mode is active for five minutes or is cancelled when you make a nonemergency call.
Enhanced 911 (E911) Information
This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing
E911 emergency location services where available.
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When you place an emergency 911 call, the GPS feature of your phone seeks information to
calculate your approximate location. Depending on several variables, including availability and
access to satellite signals, it may take up to 30 seconds or more to determine and report your
approximate location.
Important: Always report your location to the 911 operator when placing an emergency call.
Some designated emergency call takers, known as Public Safety Answering Points (PSAPs),
may not be equipped to receive GPS location information from your phone.
Receive Phone Calls
The following information lets you know how to answer incoming calls, mute the ringer on
incoming calls, reject incoming calls, and more.
When you receive a phone call from a contact, the Incoming call screen appears and displays
the caller ID icon, name, and phone number of the calling party. When you receive a phone call
from someone who is not stored in People, only the default caller ID icon and phone number
appear on the Incoming call screen.
Note: If your phone is turned off, all calls automatically go to voicemail.
Answer an Incoming Call
■ Touch the incoming call icon and drag it to the answer call icon .
Mute the Ringing Sound
■ To mute the ringer without rejecting the call, you can press the Power Button, the
Camera Button, or either end of the Volume Button.
Reject an Incoming Call
■ Touch the incoming call icon and drag it to the reject call icon . The call will be
sent directly to voicemail.
Reject a Call and Send a Text Message
You can reject an incoming call and automatically send a text message to the caller.
■ Touch the incoming call icon and drag it to the text icon . Touch the preset quick
response message or customize one to send it to the caller.
You can edit the reject messages through the Call settings menu. From the phone
app, touch > Settings > Quick responses and edit the reject messages.
Voicemail
The following topics outline your phone’s voicemail service.
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Note: Your phone also supports the Visual Voicemail app. For information on setting up and
using Visual Voicemail, see Visual Voicemail.
Voicemail Setup
You should set up your voicemail and personal greeting as soon as your phone is activated.
■ For information on setting up your voicemail, see Set Up Voicemail.
Tip: For information on using the Visual Voicemail app, see Visual Voicemail.
Voicemail Notification
There are a couple of different ways your phone alerts you to a new voicemail message.
● By sounding the assigned ringer type.
● By displaying within the Notifications area of the Status bar when a single new
unheard voicemail message is received.
Note: When you are roaming, you may not receive notification of new voicemail messages. It is
recommended that you periodically check your voicemail by dialing 1 + area code + your
wireless phone number. Roaming rates apply when you access voicemail while roaming off the
network.
Note: Your phone accepts messages even when it is turned off. However, your phone notifies
you of new messages only when it is turned on and you are in a network service area.
Retrieve Your Voicemail Messages
You can review your messages directly from your wireless phone (using either traditional
voicemail or Visual Voicemail) or from any other touch-tone phone.
Use Traditional Voicemail to Access Your Messages
1. Touch > > tab.
2. Touch and hold . If prompted, enter your voicemail password.
3. Follow the voice prompts to listen to and manage your voicemail messages.
Use Visual Voicemail to Access Your Messages
1. Touch > > Voicemail.
2. Touch an entry to listen to the message.
Note: You are charged for airtime minutes when you access voicemail from your wireless
phone.
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Use Another Phone to Access Messages
1. Dial your wireless phone number.
2. When your voicemail answers, press the asterisk key on the phone (*).
3. Enter your password.
Use Visual Voicemail to Delete Your Messages
1. Touch > > Voicemail.
2. Open a message and touch .
Tip: You can restore messages you have sent to the trash folder. Touch Inbox > Trash, touch
and hold the message you want to restore to the inbox, and then touch the restore icon .
Visual Voicemail
Visual Voicemail gives you a quick and easy way to access your voicemail. Now you can find
exactly the message you are looking for without having to listen to every voicemail message first.
This new feature periodically goes out to your voicemail, and gathers the caller information from
all of the current voicemails. It then populates a list with the caller name and number, along with
the length of time and priority level of the voicemail message.
Set Up Visual Voicemail
Setting up Visual Voicemail follows many of the same procedures as setting up traditional
voicemail. You should set up your voicemail and personal greeting as soon as your phone is
activated. Your phone automatically transfers all unanswered calls to your voicemail, even if
your phone is in use or turned off.
Note: To set up your traditional voicemail box, see Set Up Voicemail.
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1. Touch > > Voicemail. You’ll see a Personalize your voicemail prompt.
2. Touch Personalize now and follow the system prompts to:
Create a password (part of standard voicemail).
Record your name announcement.
Record your greeting.
Important: Voicemail Password – It is strongly recommended that you create a password
when setting up your voicemail to protect against unauthorized access. Without a password,
anyone who has access to your phone is able to access your voicemail messages.
3. Touch the Welcome to Voicemail message on the screen to play a brief explanation of
the voicemail services.
Review Visual Voicemail
Visual Voicemail lets you easily access and select which messages you want to review.
1. Touch > > Voicemail. You will see the voicemail inbox.
2. Touch a message to review it.
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Tip: There are several icons at the bottom of the review screen for deletion, sharing, reply, and
other options. For an explanation of all your options, touch > Help > Visual Voicemail
Menu > Visual Voicemail Menu.
Listen to Multiple Voicemail Messages
When you are done listening to a voicemail message you can easily access other voicemail
messages without returning to the main voicemail screen.
1. Listen to the current voicemail message.
2. Swipe your finger left or right to display the next or previous message and touch to
play it.
You can navigate through voicemail messages as frequently as you'd like. You can even move
to the next or previous message before you're finished listening to the current one.
Visual Voicemail Options
Your visual voicemail options appear as icons at the bottom of the voicemail review screen.
1. Touch > > Voicemail.
2. Touch a message to review it. The following options are available while reviewing a
voicemail message:
Note: Not all options are available for all messages.
Delete to delete the current voicemail messages.
Call to call the number the message came from.
Share to send the message. Options dependent on the applications installed.
Reply to reply to the message.
Touch > Archive to archive the current message. You can find it in the Archive
box.
Configure Visual Voicemail Settings
The Visual Voicemail settings menu lets you access settings for notifications, pictures, greetings,
and more.
1. Touch > > Voicemail.
2. Touch > Settings. Select an option to change its settings.
Manage subscription
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Auto forward to email
Personalize voicemail
Notifications
Delete messages
Display name
Speakerphone
Transcriptions displayed
Themes
View quick tips tutorial
Help
Send feedback
Updates
About Voicemail
Note: Voicemail settings can also be accessed by touching > > > Settings >
Voicemail.
Change Your Main Greeting via the Voicemail Menu
Your main greeting can be changed directly via the Visual Voicemail system. This direct access
saves you from having to navigate within the voicemail menu.
1. Touch > > Voicemail.
2. Touch > Settings > Personalize voicemail.
3. Touch OK to connect to the voicemail system. Follow the prompts to change your
current greeting.
Edit the Display Name via the Voicemail Menu
From your Visual Voicemail menu, you can quickly change the name or number attached to
your voice messages.
1. Touch > > Voicemail.
2. Touch > Settings > Display name.
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3. Touch the existing identification field and enter a new identifying name or number (used
to identify you to recipients of your voice messages).
4. Touch OK to save your information.
Phone Call Options
Your phone application provides many useful features and options to help you make the most of
your calling experience.
In-call Options
While you’re on a call, you will see a number of onscreen options. Touch an option to select it.
● Touch or to turn speakerphone on or off. When speakerphone is on, the phone's
audio is routed through the speaker instead of the earpiece.
Warning: Because of higher volume levels, do not place the phone near your ear during
speakerphone use.
Note: When a Bluetooth headset is connected to your phone, you can route the audio through
the Bluetooth headset ( ), the phone earpiece ( ), or the phone speaker ( ). Touch one
of these icons to change how the audio is routed.
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● Touch to mute the microphone during an active call. Touch again to unmute the
microphone.
● Touch to make another call separately from the first call, which is put on hold.
● Touch to display the onscreen dialpad. You can use it during a call to enter additional
numbers, for example, an extension, account number or PIN to your bank account.
● Touch to join two separate calls to a single 3-way call. This option only appears when
you are connected to two calls at the same time.
● Touch to end the current call.
● Touch during a call to display additional in-call features. You can touch Record to
start recording the phone conversation or touch Stop Recording to end it.
Caller ID
Caller ID identifies a caller before you answer the phone by displaying the number of the
incoming call. If you do not want your number displayed when you make a call, follow these
steps.
1. Touch > > tab.
2. Touch .
3. Enter a phone number.
4. Touch at the bottom of the screen.
To permanently block your number, call Boost customer care.
Call Waiting
When you’re on a call, Call Waiting alerts you to incoming calls by sounding a tone. Your
phone’s screen informs you that another call is coming in and displays the caller’s phone
number (if it is available).
To respond to an incoming call while you’re on a call:
■ Touch the incoming call icon and drag it to the answer icon . (This puts the first
caller on hold and answers the second call.)
To switch back to the first caller:
■ Touch FLASH.
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Note: For those calls where you don’t want to be interrupted, you can temporarily disable Call
Waiting by touching before placing your call. Call Waiting is automatically
reactivated once you end the call.
Conference Calling
With conference calling, also known as 3-way calling, you can talk to two people at the same
time. When using this feature, the normal airtime rates will be charged for each of the two calls.
1. On the Phone screen, enter a number and touch at the bottom of the screen (or
place a call from Call logs or Contacts).
2. Once you have established the connection, touch , and dial the second number (or
place the call from Call logs or Contacts).
This puts the first caller on hold and dials the second number.
3. When you’re connected to the second party, touch . Your conference call is now in
session.
Note: If one of the people you called hangs up during your call, you and the remaining caller
stay connected. If you initiated the call and are the first to hang up, all callers are disconnected.
4. To end the three-way call, touch .
Call Forwarding
Call Forwarding lets you forward all your incoming calls to another phone number – even when
your phone is turned off. You can continue to make calls from your phone when you have
activated Call Forwarding.
Note: You are charged a higher rate for calls you have forwarded.
To activate Call Forwarding:
1. Touch > > tab.
2. Touch .
3. Enter the area code and phone number to which you want your calls forwarded.
4. Touch at the bottom of the screen. (You will hear a tone to confirm the activation of
Call Forwarding.)
To deactivate Call Forwarding:
1. Touch > > tab.
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2. Touch .
3. Touch at the bottom of the screen. (You will hear a tone to confirm the deactivation.)
Set Up Speed Dialing
Your phone can store up to nine phone numbers in speed dial locations.
To assign a speed dial number to a contact:
1. Touch > .
2. Touch > Settings > Speed dial.
3. Touch a speed dial key.
4. Enter the phone number or touch and select one from the contacts.
5. Touch OK.
Note: If you assign a number to an already in-use speed dial location, the new phone number
will automatically replace the previous speed dial assignment.
Call Logs
The Logs tab of the Phone application lists all recent incoming, outgoing, and missed calls.
View Call Logs
1. Touch > to display the phone app.
2. Touch to display the Call log list.
To change the log view, touch and select All calls, Incoming call, Outgoing
call, or Missed call to filter the list.
Call Log Options
● To make a call from the call log, see Call from Call Logs.
For additional options:
1. Touch > to display the phone app.
2. Touch to display the call logs.
3. Touch a listing to display the options in a new screen. The options may differ according
to the type of the number.
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Touch to view the contact.
Touch to add the number to an existing contact or a new contact.
Touch Call [number] to place a call.
Touch to send a message to the number.
Clear Call Logs
Use the menu option to clear your call log.
1. Touch > to display the phone app.
2. Touch to display the call logs.
3. You can delete one listing or several call logs.
Touch a listing and then touch > Remove from call log to delete it.
To delete several call logs, touch > Select item(s) in the Call log screen, touch
the call logs you want to delete and then touch > OK.
Call Settings
Your phone’s Call Settings menu lets you configure your voicemail options and a number of
other settings for the phone application.
Quick Responses
This menu allows you to edit the text response that you can quickly send to the caller when you
reject a call. See " Reject a Call and Send a Text Message" in Receive Phone Calls.
1. Touch > .
2. Touch > Settings > Quick responses.
3. Touch a preset response.
4. In the window that opens, edit the message text and touch OK.
Voicemail Settings
If you need to adjust your voicemail settings, use the Voicemail settings menu.
1. Touch > .
2. Touch > Settings > Voicemail.
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3. Configure your options.
TTY Mode
A TTY (teletypewriter, also known as a TDD or Text Telephone) is a telecommunications device
that allows people who are deaf, hard of hearing, or who have speech or language disabilities,
to communicate by telephone.
Your phone is compatible with select TTY devices. Please check with the manufacturer of your
TTY device to ensure that it supports digital wireless transmission. Your phone and TTY device
will connect using a special cable that plugs into your phone’s headset jack. If this cable was not
provided with your TTY device, contact your TTY device manufacturer to purchase the
connector cable.
To turn TTY Mode on or off:
1. Touch > .
2. Touch > Settings > TTY mode.
3. Touch TTY Full, TTY HCO, or TTY VCO to turn TTY mode on.
– or –
Touch TTY Off to turn TTY mode off.
Note: When enabled, TTY mode may impair the audio quality of non-TTY devices connected to
the headset jack.
Warning: 911 Emergency Calling
It is recommended that TTY users make emergency calls by other means, including
Telecommunications Relay Services (TRS), analog cellular, and landline communications.
Wireless TTY calls to 911 may be corrupted when received by public safety answering points
(PSAPs), rendering some communications unintelligible. The problem encountered appears
related to TTY equipment or software used by PSAPs. This matter has been brought to the
attention of the FCC, and the wireless industry and the PSAP community are currently working
to resolve this.
Hearing Aids
Your phone supports HAC (Hearing Aid Compatibility) function. When you turn on the hearing
aid compatibility and use a hearing aid device with a telecoil in it to answer the phone, it will help
you hear more clearly during the phone call.
1. Touch > .
2. Touch > Settings.
3. Check Hearing aids to turn on hearing aid compatibility.
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DTMF Tones
This option allows you to set the length of Dual-tone multi-frequency (DTMF) signal tones.
1. Touch > .
2. Touch > Settings > DTMF tones.
3. Touch Short or Long.
Speed Dial
This option allows you to set speed dialing keys. For detailed information, see Set Up Speed
Dialing.
1. Touch > .
2. Touch > Settings > Speed dial.
Call Forwarding
This option allows you to forward your incoming calls to another phone number.
1. Touch > .
2. Touch > Settings > Call forwarding.
3. Touch Always forward to enable or disable it, or edit the phone number to be forwarded
to.
Note: See your service plan for applicable charges.
Voice Privacy
This option allows you to enable enhanced privacy mode.
1. Touch > .
2. Touch > Settings > Additional settings.
3. Check Voice privacy to enable this feature.
Plus Code Dialing Setting
Plus Code Dialing allows the phone to automatically dial the international access code for your
location when you touch and hold in the dialer.
To activate Plus Code Dialing:
1. Touch > .
Phone Calls 39
2. Touch > Settings > Additional settings > Plus Code Dialing Setting.
3. Check North American dialing to enable this feature.
To change the international dialing code:
1. Touch > .
2. Touch > Settings > Additional settings > Plus Code Dialing Setting.
3. Touch International dialing.
4. Input a new code touch OK.
Internet Call Settings
If you need to add an Internet calling account or set Internet calling options, use the Internet call
settings menu.
To add an Internet calling account:
1. Touch > .
2. Touch > Settings > Accounts.
3. Touch Add account.
4. Follow the instructions from your Internet calling service provider to configure the
settings for your account.
5. Touch > Save.
To configure which calls use Internet calling:
You can configure your phone to place all calls using Internet calling (when you're connected to
a Wi-Fi network), just calls to Internet calling addresses, or to ask each time you place a call.
1. Touch > .
2. Touch > Settings > Use Internet calling.
3. Touch the Internet calling option you want.
By default, your phone is configured to make Internet calls, but not to ensure that you will
receive them. But you can configure your phone to listen for Internet calls made to an Internet
calling account you added to your phone.
To configure your phone to receive Internet calls:
1. Touch > .
Phone Calls 40
2. Touch > Settings > Accounts.
3. Check Receive incoming calls. Checking this setting will reduce your battery life
between charges.
Phone Calls 41
Contacts
The People application lets you store and manage contacts from a variety of sources, including
contacts you enter and save directly in your phone as well as contacts synchronized with your
Google Account, your PC, and compatible email programs (including Exchange Server).
Get Started with People
Before using People, it’s best to learn a few basics.
Your phone automatically sorts the Contacts entries alphabetically. You can create a Google
contact, a phone contact, or a Corporate (Microsoft Exchange ActiveSync) contact.
● Google contacts are synchronized between your phone and a Google Account you set
up on your phone.
● Microsoft Exchange ActiveSync contacts are synchronized between your phone and
an Exchange Server or Microsoft® Outlook® account set up on your phone.
● Phone contacts are stored locally on the phone.
Tip: For information on adding Google or Microsoft Exchange ActiveSync accounts, see Sign In
to Your Google Account or Add an Exchange ActiveSync Account.
Note: If the phone is ever reset to its factory default parameters, locally stored contacts (phone
contacts) can be lost.
Access Contacts
There are a few ways to display People.
■ Touch > > People .
– or –
Touch > > (all contacts with phone numbers).
– or –
Touch (the People shortcut) on the home screen.
The Contacts List
Learn how to view and navigate through your phone’s Contacts list.
Contacts 42
■ Touch > > People . You will see the Contacts list.
● Contacts List: The contacts list displays all contacts currently stored in your phone,
including Google contacts, Exchange ActiveSync contacts, Phone contacts, and
contacts from other Web accounts. Touch a contact to view contact information, make a
call, send a message, and more.
● Create contacts: Touch to add a contact.
● Find contacts: Touch and search for contacts with name, number, organization, or
other information.
● Group : Create groups of contacts, such as friends, family, coworkers, or
Emergency contacts (ICE).
● Favorite contacts : This tab contains the favorite contacts that you manually add.
Scroll through the list to view all your contacts. To see a specific entry, scroll to it and touch it.
Tip: If you have a lot of contacts stored, you’ll see a slider on the right when you’re flicking up or
down the list. To go directly to a letter, touch and hold the slider and drag it to a letter.
Contacts List Options
From the contacts list, touch to display the main contacts list options.
Contacts 43
● Select item(s): Select one or multiple contact entries for sharing or deletion.
● Contacts to display: Set or customize the type of contacts that your phone displays in
the contacts list.
● Import/Export: Import or export contacts from or to the microSD card or the phone's
internal SD card storage.
● Accounts: Access the accounts sync menu in Settings to manage your contact
accounts. Check Auto-sync app data to make the checked information types within
your contact accounts sync automatically.
● Settings: Set some additional display options for the contacts list.
● GAL: View the Global Address List (GAL) for the Exchange ActiveSync account to
search for contacts.
Add a Contact
You can add contacts from your phone’s People application. Enter details such as name, phone
numbers, email addresses, mailing addresses, and more.
1. Touch > > People .
2. Touch to add a contact.
3. If you have multiple account types associated with your phone, touch the field above the
name and select a contact type.
If a sync account is selected, the contacts will be synchronized automatically with
your account online. For example, if you have added a Google Account to your
phone, Google contact will be a sync account option.
If you want to save a contact only to the phone, select Phone only, unsynced.
4. Use the keyboard to enter as much information as you want in each text field.
Touch the picture icon next to the Name field to assign a caller ID picture to the
contact.
Touch Add another field to include additional information such as IM accounts,
Notes, Nickname, Website, etc.
Note: To select a type (label) for a phone number, email address, or postal address (such as
Mobile, Home, Work, etc.), touch the type to the right of the field and select the appropriate type.
Note: To add more phone numbers, email addresses, etc., touch Add new below the entry field.
To delete an entry, touch beside it.
Contacts 44
5. When you have finished adding information, touch DONE.
Save a Phone Number
You can save a phone number to People directly from the phone dialpad.
1. Touch > > tab.
2. Enter a phone number and touch Add to contacts.
3. To add the number to an existing contact, scroll the contact list and touch the contact. To
add a new contact, touch CREATE NEW CONTACT.
For an existing contact, touch the contact name, select a number type for the new
number, and then touch OK.
For a new contact, enter the name and any additional information, and then touch
DONE. See Add a Contact.
Edit a Contact
Once you’ve added a contact, you can add or edit any of the information in the entry, assign a
caller ID picture, customize with a unique ringtone, and more.
Contacts 45
Add or Edit Information for a Contact
Use the Edit menu to add or edit information for an existing contact.
1. Touch > > People .
2. Touch a contact to display it, and then touch > Edit.
3. Touch any field you want to change or add. See Add a Contact.
4. Add or edit the information, and then touch DONE.
Assign a Picture to a Contact
The Edit menu lets you assign a picture stored in your phone’s internal SD card storage or the
microSD card to a contact, or take a new photo and assign to the contact.
1. Touch > > People .
2. Touch a contact to display it, and then touch > Edit.
3. Touch the picture icon next to the Name field.
4. Touch Choose photo from Gallery and select a picture, or touch Take photo to take a
new picture with the camera.
You may be prompted to size the picture for use with contacts. Touch and drag the
square to frame the portion of the picture to use. Touch and drag the side of the
square to resize the square.
5. Touch OK to assign the picture. Touch DONE to save the contact.
Assign a Ringtone to a Contact
Know who’s calling without looking at your phone by assigning a specific ringer to a contact.
1. Touch > > People .
2. Touch a contact to display it, and then touch > Set ringtone.
3. Touch an available ringtone or music file.
When you touch a ringtone or music file, you will hear it.
4. Touch OK to assign the ringtone.
Link a Contact
When you have contacts from various sources (Gmail, phone, Corporate, etc.), you may have
multiple similar entries for a single contact. Your phone’s People application lets you link
multiple entries into a single contact.
Contacts 46
1. Touch > > People .
2. Touch a contact to display it, and then touch > Edit.
3. Touch > Join and then touch another entry to link it to the original contact.
4. Touch DONE to save the contact.
Delete a Contact
You can delete a contact from the contacts details page.
1. Touch > > People .
2. Touch a contact to display it, and then touch > Delete.
3. Touch OK.
Synchronize Contacts
Syncing data from your managed accounts lets you add and manage new or existing contacts
from your online or remote accounts to your phone. Prior to syncing, you must have an active
Google or Corporate account with associated contacts, and be signed into your account with the
phone.
If auto sync is turned on, your phone can sync contacts automatically. For details, see Sync the
Accounts Automatically or Manually.
Tip: For information on adding Google or Microsoft Exchange ActiveSync accounts, see Sign In
to Your Google Account or Add an Exchange ActiveSync Account.
To sync contacts when auto sync is turned off:
1. Touch > > People .
2. Touch > Accounts.
3. Touch the account containing the contacts you wish to synchronize.
4. Touch Contacts or > Sync now.
5. Your People then reflects any updated contact information.
This update process works both ways. For example, any changes on the phone are
updated to your online accounts after sync.
Share a Contact
You can quickly share contacts using Bluetooth, email, Gmail, Messaging, or Wi-Fi direct.
Contacts 47
1. Touch > > People .
2. Touch a contact to display it, and then touch > Share.
3. In the Share contact via menu, select a method:
Bluetooth to send the information via Bluetooth. See Bluetooth for information on
pairing and sending via Bluetooth.
Email to send the information as an email attachment. Address the message,
change the email account if needed, add a subject and a message, and then touch
. See Compose and Send Email for details on sending email.
Gmail to send the information as a Gmail attachment. Address the message, add a
subject and a message, and then touch . See Send a Gmail Message for details.
Messaging to send the information as a vCard attachment in an MMS. Select a
contact or enter a wireless phone number or email address, enter any additional
information, and then touch or Send. For more information on messaging, see
Send a Multimedia Message (MMS).
Wi-Fi Direct to send the information via Wi-Fi Direct. See Wi-Fi Direct for information
on pairing and sending via Wi-Fi Direct.
Create Your Own Profile
You can create your own name card (profile) on your phone.
1. Touch > > People .
2. Scroll to the top of the contacts list and touch Set up my profile or your phone number.
If a profile has already been set up, you can touch the listing under ME and then
touch > Edit to edit your profile.
3. Edit your contact information.
4. Touch DONE.
Import and Export Contacts
You can import/export contacts from/to your microSD card or the phone's internal SD card
storage. This is especially useful when you need to transfer contacts between different devices.
Import Contacts
1. Touch > > People .
2. Touch > Import/Export > Import from SD card.
Contacts 48
3. Select an account to save the contacts.
4. If you have more than one vCard file in the storage, select the file(s) you need and touch
OK.
Export Contacts
1. Touch > > People .
2. Touch > Import/Export > Export to SD card.
3. The phone will prompt you with the name and the directory of the vCard file. Touch OK
to create the file.
Add a Contact to Favorites
You can add the contacts used frequently to Favorites, so you can find them quickly.
1. Touch > > People .
2. Touch the contact you want to add to Favorites.
3. Touch at the top of the screen.
Note: To remove a contact from Favorites, touch the contact and then touch at the top of
the screen.
Search for a Contact
You can easily search for the contact you need.
1. Touch > > People .
2. Touch .
3. Input the contact name, phone number, or any other contact information. The contacts
matched will be listed.
Work With Contact Groups
You can organize contacts into groups and send messages to all group members.
Set Up a New Group
1. Touch > > People and touch the contact groups tab .
2. Touch to create a new group.
Contacts 49
3. Choose an account for the group if prompted.
4. Enter the group name in the Group's name field and touch DONE.
5. Touch and then the contacts you want to add.
6. Touch .
Rename a Group
1. Touch > > People and touch the contact groups tab .
2. Touch a group and then touch > Rename group.
3. Touch the group name to edit it.
4. Touch DONE.
Note: You cannot rename the Emergency contacts (ICE) group.
Remove Members From a Group
1. Touch > > People and touch the contact groups tab .
2. Touch a group and then touch .
3. Touch the contacts you want to remove from the group.
4. Touch .
Delete a Group
1. Touch > > People and touch the contact groups tab .
2. Touch a group you want to remove and then touch > Disband group.
3. Touch OK to disband the group. The contacts in the group will not be deleted.
Contacts 50
Accounts and Messaging
With wireless service and your phone’s messaging capabilities, you have the opportunity to
share information through many different channels and accounts, including Gmail (Google),
personal and corporate email, text and multimedia messaging, social networking accounts, and
Google+.
Gmail / Google
You will need a Google Account to access several phone features such as Gmail, Google+, and
the Play Store applications. Before you are able to access Google applications, you must enter
your account information. These applications sync between your phone and your online Google
Account.
Create a Google Account
If you do not already have a Google Account, you can create one online or using your phone.
Note: Although you need a Gmail account to use certain features of your phone, such as
Google Play, you do not need to use Gmail as the default account for your phone.
Create a Google Account Online
1. From a computer, launch a Web browser and navigate to google.com.
2. On the main page, click Sign in > SIGN UP.
3. Follow the onscreen prompts to create your free account.
4. Look for an email from Google in the email box you provided, and respond to the email
to confirm and activate your new account.
Create a Google Account Using Your Phone
1. Touch > > Settings > Add account.
2. Touch Google and then touch New.
3. Enter your first name and last name, and then touch .
4. Enter a desired username and touch . Your phone then connects to Google and
checks username availability. Change the username and try again if it is already in use.
5. When prompted, enter and reenter a password, and then touch .
6. Create a security question and answer, enter a secondary email address to help you
recover your password if you ever lose it, and then touch .
Accounts and Messaging 51
Note: When setting up a new Google Account, either on your phone or online, you will be
prompted to add a secondary email address. Enter a second Gmail address or any other email
address from which you currently send and receive email. This address is used to authenticate
your account should you ever encounter problems or forget your password. It is strongly
encouraged for Android users so you can regain access to Google services and purchases on
your phone.
7. Touch Join Google+ and follow the onscreen prompts to continue. You can also touch
Not now.
8. On the Finish account screen, select your Web history and additional Google Play or
account options and then touch .
9. Enter the characters shown, and then touch .
10. Enter your credit card information for purchasing apps, games, movies, and books in the
Google Play Store app from your phone. You can also touch Not now.
11. After your phone connects with the Google servers, select the items you would like to
sync with your phone and then touch . Your phone will synchronize the selected items.
Sign In to Your Google Account
If you have a Google Account but have not yet signed in with your phone, follow these
instructions to sign in to your Google Account.
1. Touch > > Settings > Add account.
2. Touch Google, and then touch Existing.
3. Enter your Gmail username and password, and then touch .
4. Enter your credit card information if needed for purchasing apps, games, movies, and
books in the Google Play Store app from your phone. You can also touch Not now.
5. After your phone connects with the Google servers, select the items you would like to
sync with your phone and then touch . Your phone will synchronize the selected items.
Access Gmail
Access your personal Gmail account directly on your phone.
Accounts and Messaging 52
1. Touch > > Gmail .
2. Do any of the following:
View more email messages: If the inbox is full, swipe your finger up the screen to
view more messages and conversations.
Read a new email message: Touch the unread message or the conversation with an
unread message (unread items display in bold).
Select messages and conversations: Touch the sender image before the email or
conversation.
View the inbox of your other Gmail account:
• Touch the account name at the top of the current box, and then touch the
account you want to view.
Refresh the inbox: Touch > Refresh.
Send a Gmail Message
Use your phone to send Gmail messages.
1. Touch > > Gmail .
2. In any box, touch .
Accounts and Messaging 53
3. Enter the message recipient’s email address in the To field. If you are sending the email
message to several recipients, separate the email addresses with a comma. As you
enter email addresses, any matching addresses from your contacts list are displayed.
Touch a match to enter that address directly.
4. If you want to send a carbon copy (Cc) or a blind carbon copy (Bcc) of the email to other
recipients, touch > Add Cc/Bcc.
5. Enter the email subject, and then compose your email.
Note: If you want to attach a picture or a video, touch > Attach picture or Attach video.
Locate and then touch the picture or video you want to attach.
6. After composing your message, touch .
Note: While composing the message, touch > Save draft or touch to save it as a
draft. To view your draft email messages, touch the account name at the top of the current box
and then touch Drafts.
Note: To view your sent messages, touch the account name at the top of the current box and
then touch Sent.
Read and Reply to Gmail Messages
Your phone allows you to access, read, and reply to all your Gmail messages.
1. Touch > > Gmail .
2. Touch a message to display it.
Tip: You can also access new messages through the Status bar. When a new Gmail message
arrives, you’ll see the icon in the Status bar. Slide the status bar down to display
notifications. Touch a message to display it.
3. To reply to or forward a message, touch (Reply), > Reply all, or > Forward.
For Reply or Reply all, enter an additional message.
For Forward, enter or select recipients and then enter an additional message.
4. After composing your message, touch .
Use the Email application to send and receive email from your webmail or other accounts, using
POP3 or IMAP, or access your Exchange ActiveSync account for your corporate email needs.
Accounts and Messaging 54
Add an Email Account
You can add several types of personal email accounts, such as POP3 and IMAP accounts, on
your phone.
Add an Email Account from the Settings Menu
1. Touch > > Settings > Add account > Email.
2. Enter the Email address and Password for the email account and then touch Next.
Touching Next prompts your phone to attempt a "regular" email setup and test the
incoming and outgoing servers.
If you have custom settings you need to configure, touch Manual setup and enter
your settings. These may include account type, user name, password, server,
security type, etc.
3. Select your sync settings and then touch Next.
4. Enter an account name and a display name and touch Next to complete setup.
Add an Email Account from the Email App
You can also set up email accounts directly from the email app.
1. Touch > > Email .
If you have already added an email account in Email, touch > Settings > ADD
ACCOUNT.
2. Enter the Email address and Password for the email account and then touch Next.
Touching Next prompts your phone to attempt a "regular" email setup and test the
incoming and outgoing servers.
If you have custom settings you need to configure, touch Manual setup and enter
your settings. These may include account type, user name, password, server,
security type, etc.
3. Select your sync settings and then touch Next.
4. Enter an account name and a display name and touch Next to complete setup.
Important: If the account type you want to set up is not in the phone database, you will be
asked to enter more details. You should get all pertinent information for the email account, such
as incoming and outgoing server settings, before you proceed.
Accounts and Messaging 55
Add an Exchange ActiveSync Account
If you synchronize your phone with your Exchange ActiveSync account, you can read, manage,
and send email in the same easy way as with a POP3/IMAP account. However, you can also
access some powerful Exchange features.
Important: Before setting up a Microsoft Exchange ActiveSync Account, contact your
company’s Exchange Server administrator for required account settings information.
1. Touch > > Settings > Add account > Corporate.
2. Enter the Email address and Password for the email account and then touch Next.
3. Configure your Inbox checking frequency, Days to sync email (days of emails to
synchronize between your phone and server), and activate any other email settings, and
then touch Next.
Note: If a screen displays showing the security operations that the server may do remotely to
your phone, touch Activate to allow these operations from the server through the Email
application as a device administrator.
4. Identify your new account with a unique name then touch Next.
Compose and Send Email
Compose and send email using any account you have set up on your phone. Increase your
productivity by attaching files such as pictures, videos, or documents to your email messages.
1. Touch > > Email .
2. On the email account inbox, touch .
Tip: Touch the account name at the top of the screen to switch to a different email account.
3. Fill in one or more recipients. You can:
Enter email addresses directly in the To field. If you’re sending the email to several
recipients, separate the email addresses with a comma. As you enter email
addresses, any matching addresses from your contacts list are displayed. Touch a
match to enter the address directly.
Touch the Contacts icon , and then select the email addresses of the contacts to
whom you want to send the email. You can also select contact groups as recipients,
or add contacts from the contact history. When you have selected all the message
recipients, touch Select.
Tip: If you want to send a CC or a BCC of the email to other recipients, touch > Add
Cc/Bcc.
Accounts and Messaging 56
4. Enter the subject, and then compose your message.
5. To add an attachment, touch > Attach file and choose from the following options:
Camera / Camcorder: Open the camera screen to take a photo or record a video,
and attach it.
Choose music track / Select music track: Attach a music file or voice recording
from your storage.
File Manager: Attach a file via File Manager.
Gallery: Open Gallery to attach an existing photo or video.
Sound Recorder: Open Sound Recorder to make a voice recording and attach it.
6. Touch to send the message immediately, or touch > Save draft to save it as a
draft.
Note: To open a draft email, in the email account inbox, touch > Drafts.
View and Reply to Email
Reading and replying to email on your phone is as simple as on your computer.
1. Touch > > Email .
2. On the email account inbox, touch the message you want to view.
If only email headers are downloaded, touch Download message.
Tip: You can also access new messages through the Status bar. When a new email arrives,
you'll see the icon in the status bar. Slide the status bar down to display notifications.
Touch a message to display it.
Tip: Touch the account name at the top of the screen to switch to a different email account.
3. Touch (Reply) or (Reply all) to reply to the message.
Manage Your Email Inbox
Your email inbox provides management options for viewing, sorting, and deleting your email
messages.
View Your Email Inbox
1. Touch > > Email .
Accounts and Messaging 57
2. Touch the email account at the top of the screen to select a different inbox, or touch
Combined view to see all your email inboxes at once.
Refresh an Email Account
Whatever your automatic synchronization settings are, you can also synchronize your sent and
received email messages manually at any time.
■ While viewing the account you want to synchronize, touch .
Sort Email Messages
1. On the email account inbox, touch > Display sort & filter.
2. Touch the left drop-down menu at the top of the email list to sort email messages by
date received, subject, sender, or size.
– or –
Touch the right drop-down menu to filter the inbox by priority, attachments, or
read/unread status.
Delete an Email Message
1. On the email account inbox, touch the message you want to delete.
2. Touch > OK.
Delete Multiple Email Messages
1. On the email account inbox, touch the check box next to the messages you want to
delete.
2. Touch > OK.
Exchange ActiveSync Email Features
Set options for your corporate Exchange ActiveSync email messages, including synchronization
options, flagging messages, out-of-office messages, and message priority.
Synchronize Exchange ActiveSync Email
You can set Exchange ActiveSync to automatically check for new Exchange ActiveSync email
messages.
1. Touch > > Email .
2. Touch > Settings.
Accounts and Messaging 58
3. Touch the name of the Exchange ActiveSync account.
4. Touch Inbox check frequency and choose the option you want.
Flag Email Messages
For an Exchange ActiveSync account, you can flag email messages to help you keep track of
them.
1. Touch > > Email .
2. On the inbox screen, touch the message you want to view.
Tip: Touch your current email account at the top to switch to a different email account.
3. Touch > Toggle flag and select a flag option (Set flag, Complete flag, or Clear
flag).
Set Out of Office Status
You can set your Out of Office status and auto-reply message right from your phone.
1. Touch > > Email .
2. Touch > Settings > the Exchange ActiveSync account name > Out of Office.
3. Check Use out of office settings.
4. Check Send automatic replies during this time period and set the time range when
you will be out of the office.
5. Enter the auto-reply message for senders inside your organization. You can also choose
to send the message to all senders outside your organization or senders in your contact
list.
6. Touch Save.
Set Email Message Priority
You can set the priority for an email message you send with your Exchange ActiveSync account.
1. While composing the message, touch > Show priority.
2. Select the priority for the message below the subject line. You can select High, Normal,
or Low.
Accounts and Messaging 59
Email Account Settings
You can edit settings for your individual email accounts, such as email address and password,
name display and signature, frequency of retrieval, and more. You can also change general
settings that apply to all email accounts.
1. Touch > > Email .
2. Touch > Settings, and choose from these options:
General: Change settings that apply to all email accounts, such as APN proxy,
message text size, and auto-advance.
Touch each email account name below General for individual account settings, such
as account name, signature, notification, and server settings.
Delete an Email Account
If you no longer want an email account on your phone, you can delete it through the email
settings menu.
1. Touch > > Email .
2. Touch > Settings > an email account name > Remove account.
3. Touch OK to confirm.
Add the Email Widget
Add an email widget to view your POP3/IMAP or Exchange ActiveSync email messages on a
Home screen.
1. Touch > > WIDGETS.
2. Touch and hold the Email widget and drag it to an empty space on the home screen.
3. If there are more than one email account, touch the combined view or the one whose
inbox you want to see in the widget.
Tip: Adjust the size of the email widget to get a comfortable view of the inbox. See "Adjust
Widget Size" in Customize the Home Screen for details.
Text and Multimedia Messaging
With Text Messaging (SMS), you can send and receive instant text messages between your
wireless phone and another messaging-ready phone.
Multimedia messages, or MMS, can contain text and pictures, recorded voice, audio or video
files, picture slideshows, contact cards (vCard), or appointments (vCalendar).
Accounts and Messaging 60
See your service plan for applicable charges for messaging.
Send a Text Message
Quickly compose and send text messages on your phone.
1. Touch > > Messaging .
2. On the Messaging screen, touch . The New message screen opens.
3. Fill in one or more recipients. You can:
Enter phone numbers directly in the To field. If you’re sending the message to
several phone numbers, separate the phone numbers with a comma. As you enter
information, any matching phone numbers from your contacts list are displayed.
Touch a match to enter that number directly.
Touch the icon, and then select the contacts to whom you want to send the
message. When you have selected all the message recipients, touch .
Enter the first few letters of the recipient's name to display a matching list of names
from your stored contacts. Touch a match to add the recipient.
4. Touch the “Type message” box and then start composing your message.
Accounts and Messaging 61
Note: There is a limit on the number of characters in a message. A counter appears above the
Send button ( ) to tell you how many characters are left. Once you go over the 160-character
limit, a new message is created but can be automatically joined into one when received.
5. When done, touch to send the text message.
Send a Multimedia Message (MMS)
When you need to add a little more to a text message, you can send a multimedia message
(MMS) with pictures, voice recordings, audio or video files, contact cards (vCard), or
appointments (vCalendar).
1. Touch > > Messaging .
2. On the Messaging screen, touch . The New message screen opens.
3. Fill in one or more recipients. You can:
Enter phone numbers directly in the To field. If you’re sending the message to
several phone numbers, separate the phone numbers with a comma. As you enter
information, any matching phone numbers from your contacts list are displayed.
Touch a match to enter that number or address directly.
Touch the icon, and then select the contacts to whom you want to send the
message. When you have selected all the message recipients, touch .
Enter the first few letters of the recipient's name to display a matching list of names
from your stored contacts. Touch a match to add the recipient.
Note: You can add a subject line by touching > Add subject.
4. Touch the “Type message” box, and then start composing your message.
5. Touch to open the Attach window. Select from the following file attachments:
Pictures. Select a picture from the Gallery to attach to your MMS.
Capture picture. Open the camera and take a photo to attach to your MMS.
Videos. Select a video clip from the Gallery to attach to your MMS.
Capture video. Open the camcorder and shoot a video clip to attach to your MMS.
Audio. Select an audio file to attach to your MMS.
Record audio. Open the Sound Recorder and record an audio file to attach to your
MMS.
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Slideshow. See "Create a Slideshow" for details.
Files. Open the File Manager and select a file to attach to your MMS.
Insert contact. Select a contact entry and add it to your MMS as a vCard
attachment.
6. To make changes to your attachment, touch Replace or Remove.
7. Touch or Send to send the MMS.
Create a Slideshow
In a multimedia message, you can add slides, each containing a picture, video, or audio.
1. In the multimedia message you’re composing, touch > Slideshow.
2. On the Edit slideshow screen, touch Slide 1.
Note: You can touch Add slide to add more slides.
3. To compose your slideshow, do any of the following:
Add a picture. Touch > Add picture or Capture picture.
Add a video. Touch > Add video or Capture video. (You cannot add both a
picture and a video on the same slide.)
Add an audio file or a voice recording. Touch > Add music and then touch
Audio or Record audio.
Add a caption. Touch the “Type message, or leave blank” box.
Add a new slide. Touch > Add slide.
View the next or previous slide. Touch or .
Preview your slideshow. Touch > Preview.
Set duration for a slide. Touch > Duration.
Set text layout. Touch > Layout.
4. When you have finished composing the slideshow, touch Return to attach the slideshow
to your message.
5. When you have finished composing the multimedia message, touch Send.
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Tip: To compose a slide show, you can also simply attach multiple items separately to the MMS
message. Touch and select a file type, location, and file and then repeat it for additional
slides. Your phone will automatically compile a slide show.
Save and Resume a Draft Message
While composing a text or multimedia message, touch to automatically save your message
as a draft.
To resume composing the message:
1. Touch > > Messaging .
2. On the Messaging screen, the draft messages are marked with a red word "Draft" next
to them. You can also touch > Drafts to view them.
3. Touch the message to resume editing it.
4. When you finish editing the message, touch or Send.
New Messages Notification
Depending on your notification settings, the phone will play a ringtone, vibrate, or display the
message briefly in the status bar when you receive a new text or multimedia message. To
change the notification for new text and multimedia messages, see Text and MMS Options for
details.
A new message icon ( / ) also appears in the notifications area of the status bar to notify
you of a new text or multimedia message. The Messages application icon (if shown on the
Home screen) also displays the number of new messages (for example, ).
To open the message, slide the status bar down to open the Notifications panel. Touch the new
message to open and read it. For information on reading and replying to messages see Manage
Message Conversations.
Manage Message Conversations
Text and multimedia messages that are sent to and received from a contact (or a number) are
grouped into conversations or message threads in the Messaging screen. Threaded text or
multimedia messages let you see exchanged messages (similar to a chat program) with a
contact on the screen.
Read a Text Message
■ Do one of the following:
On the Messaging screen, touch the text message or message thread to open and
read it.
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If you have a new message notification, slide the status bar down to open the
Notifications panel. Touch the new message to open and read it.
To return to the Messaging screen from a text message thread, touch .
Note: To view the details of a particular message, in the message thread, touch the message to
open the Message details window.
Note: If a message contains a link to a Web page, touch the message and, if necessary, touch
the link to open it in the Web browser.
Note: If a message contains a phone number, touch the message and then, if necessary, touch
the phone number to open the dialpad screen. You can dial the number or add it to your
contacts.
View a Multimedia Message (MMS)
1. Touch > > Messaging .
2. On the Messaging screen, touch a multimedia message or message thread to open it.
3. Touch the attachment to open it. If the attachment is a vCard contact, it is imported to
your phone’s contacts list. For more information, see Contacts. If the attachment is a
vCalendar file, you can choose the calendar where you want to save the event. For
information on using Calendar, see Calendar.
4. To save the attachment to the storage card, touch and hold the message with
attachment, and then touch Save attachment on the options menu.
Note: When Auto-retrieve in MMS settings is disabled, only the message header is downloaded.
To download the entire message, touch the Download button at the right side of the message.
For details, see Text and MMS Options.
Note: If you are concerned about the size of your data downloads, check the multimedia
message size before you download it.
Reply to a Message
1. Touch > > Messaging .
2. On the Messaging screen, touch a text or multimedia message thread to open it.
3. Touch the text box at the bottom of the screen, enter your reply message, and then
touch .
Note: To reply to a text message with a multimedia message, open the text message, touch
or > Add subject. The text message is automatically converted into a multimedia message.
Accounts and Messaging 65
Protect (Lock) a Message From Deletion
You can lock a message so that it will not be deleted even if you delete the other messages in
the conversation.
1. Touch > > Messaging .
2. On the Messaging screen, touch a message thread.
3. Touch and hold the message that you want to lock.
4. Touch Lock on the options menu. A lock icon is displayed at the right hand side of the
message.
Delete a Message Thread
1. Touch > > Messaging .
2. On the Messaging screen, touch the message thread that you want to delete.
3. Touch > Delete thread.
4. When prompted to confirm, touch Delete. Any locked messages in the thread will not be
deleted unless you check the Delete locked messages box.
Delete Multiple Message Threads
1. Touch > > Messaging .
2. On the Messaging screen, touch and hold a message thread that you want to delete.
3. Touch other threads that you want to delete.
4. Touch > Delete. Any locked messages will not be deleted unless you check the
Delete locked messages box.
Delete a Single Message
1. While viewing a message thread, touch and hold the message that you want to delete.
2. Touch Delete on the options menu.
3. When prompted to confirm, touch Delete.
Delete Several Messages in a Thread
1. While viewing a message thread, touch > Select item(s).
2. Touch the messages that you want to delete to select them.
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3. Touch > Delete. Any locked messages will not be deleted unless you check the
Delete locked messages box.
View Contact Information from a Message
When you have received a message from someone in your stored contacts, you can touch the
contact’s picture or icon in the message thread to open a menu of options. Depending on the
stored contact information, you can view the contact details, phone or send an email message
to the contact, and more.
Text and MMS Options
The messages settings menu lets you control options for your text and MMS messages such as
message limits, auto-retrieve option, and notifications.
1. Touch > > Messaging .
2. On the Messaging screen, touch > Settings. You can set the following:
Storage Settings
● Delete old messages: Automatically delete older messages, except for locked
messages, when the set limits are reached.
● Text message limit: Choose the maximum number of text messages to store in each
conversation thread. (This does not include locked messages.)
● Multimedia message limit: Choose the maximum number of MMS messages to store
in each conversation thread. (This does not include locked messages.)
Text (SMS) Message Settings
● SMS Reassembly: Automatically reassemble segmented long SMS.
Multimedia (MMS) Message Settings
● Auto-retrieve: Select this option to automatically retrieve all your multimedia messages
completely. When selected, the multimedia message header plus the message body and
attachments will automatically download to your phone. If you clear this check box, only
the multimedia message header will be retrieved and shown in your Messaging screen.
Display Settings
● Dialog patterns: Choose the color and shape of the dialog balloons displayed in every
message thread.
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Notification Settings
● Notifications: Select this option if you want to receive a notification in the status bar
when a new text or multimedia message arrives.
● Choose ringtone: Select a ringtone that is specific to new text and multimedia
messages. Note that the ringtone briefly plays when selected.
● Vibrate: Select the condition in which you want the phone to vibrate when a new text or
multimedia message arrives.
Signature Settings
● Edit signature: Edit the signature for outgoing messages.
● Add signature: Select this option if you want to attach the signature to all outgoing
messages.
Emergency Alerts
Touch this option and check the threat levels that you want to receive alerts for.
Social Networking Accounts
Stay in touch on the go with all your social networking accounts. Post updates on Facebook and
Twitter, review your LinkedIn contacts, see what everyone’s talking about from YouTube, and
more.
Post updates, read what your friends are up to, upload pictures and check-ins, and more with
on-the-go Facebook access.
Install the Facebook App on Your Phone
Before you use Facebook on your phone, you must download and install the app from the
Google Play Store app.
1. Touch > > Play Store .
2. Touch the Search icon and search for "facebook".
3. Touch Facebook from the results list.
4. Touch Install, and then touch Accept.
5. When the download has completed, touch Open. To open the app from the home
screen, touch > Facebook.
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Sign in to Your Facebook Account from Account Settings
1. Touch > > Facebook.
2. Follow the onscreen prompts to enter your Facebook username and password to sign in.
You can also create a new Facebook account.
Tip: Add the Social Networking widget to a home screen for quick access to Facebook and
other social networking updates. Touch > > WIDGETS. Touch and hold a social
networking widget (such as Facebook or Twitter), and drag it to an empty place on a home
screen.
Follow your interests such as instant updates from your friends, industry experts, favorite
celebrities, and what's happening around the world. Get short bursts of timely information on the
Twitter app. You need to download and install the Twitter app from the Play Store before using it.
For more information, see Find and Install an App.
Sign in to Your Twitter Account
1. Touch > > Twitter.
2. Follow the onscreen prompts to enter your Twitter username and password to sign in.
You can also create a new Twitter account.
Find and connect with members worldwide, read the latest industry news, keep up-to-date with
your groups, and more with on-the-go LinkedIn access. You need to download and install the
LinkedIn app from the Play Store before using it. For more information, see Find and Install an
App.
Sign in to Your Twitter Account
1. Touch > > LinkedIn.
2. Follow the onscreen prompts to enter your Twitter username and password to sign in.
You can also sign up to join LinkedIn.
YouTube
YouTube is a video sharing app. You can watch videos and upload your own.
Use the YouTube App
1. Touch > > YouTube.
2. If you are prompted to accept the terms of service the first time you use YouTube, touch
Accept to continue.
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3. You can touch to search for your desired videos.
Note: It is not necessary to sign in to the YouTube application to view content. However, if you
wish to upload videos or access additional options, you need to sign in by entering your Google
or YouTube username and password.
Note: YouTube is a data-intensive feature. It is recommended that you upgrade to an unlimited
data plan to avoid additional data charges.
Google+
Google+ makes connecting on the Web more like connecting in the real world. Share your
thoughts, links and photos with the right circle. Get everyone on the same page with fast and
simple group chat.
Note: For detailed information about Google+, open Google+ and touch > Help to view the
online instructions.
Sign In and Use Google+
1. Touch > > Google+.
2. If prompted, select your Google Account, or touch Add account to sign in to Google+
with another Google Account.
3. If prompted, set up your public Google Profile.
Note: You won't see this step if you've already set up your profile on your computer.
4. Set the contact sync and backup options for photos & videos. Then touch Done.
5. Get started with Google+. You can touch the Google+ icon at the top left of the
screen to use the following features:
Home: See posts people have shared with you, a circle you're in, or everyone.
People: Find people to add to your Google+ circles, create new circles, view and
organize people into circles based on your relationships with them. You can follow
content posted by people you find interesting.
Profile: View and edit your basic information, view your posts and photos.
Photos: View photos you uploaded, photos of you, photos from your posts, etc.
Communities: A community is where people gather for the sharing and discussion
of a common topic.
Locations: See your friends locations on the map and configure your own location
sharing settings.
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Hangouts: Chat with your Google+ contacts through text messages or video call.
Events: Add events, invite people, and then share photos in real time from the event.
Search: Search for content posted on Google+.
Sign out of Google+
If you are already signed in to the app, you can sign out by following these steps.
1. Touch > > Google+.
2. Touch > Sign out.
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Apps and Entertainment
All your phone’s features are accessible through the Apps list.
Note: Available applications and services are subject to change at any time.
Google Play Store
Google Play™ is the place to go to find new Android apps, books, movies, and music for your
phone. Choose from a wide variety of free and paid content ranging from productivity apps and
games to bestselling books and blockbuster movies and music. When you find what you want,
you can easily download and install it on your phone.
To access the Google Play store app, you must first connect to the Internet using your phone’s
Wi-Fi, 4G, or data connection and sign in to your Google Account. See Web and Data and Sign
In to Your Google Account for details.
Important: Third-party applications may access your personal information or require Boost to
disclose your customer information to the third-party application provider. To find out how a
third-party application will collect, access, use, or disclose your personal information, check the
application provider’s policies, which can usually be found on their website. If you aren’t
comfortable with the third-party application’s policies, don’t use the application.
Find and Install an App
When you install apps from the Google Play Store app and use them on your phone, they may
require access to your personal information (such as your location, contact data, and more) or
access to certain functions or settings of your phone. Download and install only apps that you
trust.
1. Touch > > Play Store .
2. When you open the Google Play store app for the first time, the Terms of Service
window will appear. Touch Accept to continue.
3. Browse through the categories (Apps, Games, Movies & TV, Music, Books, or
Magazines), find an app you're interested in, and touch the name.
Browse through featured apps. Scroll through the list of featured apps when you
open the Google Play Store.
Browse apps by categories. First, slide right on the screen to see all categories, and
then touch a category. Under a category, you can filter the apps by options such as
TOP PAID, TOP FREE, TOP GROSSING, etc.
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Browse apps recommended by Boost. Touch BOOST in HOME and then scroll
through the list.
Search for an app. Touch on the Google Play Store app home screen, enter the
name or type of app you’re looking for, and then touch the search key on the
keyboard.
4. Touch an app to read a description about the app and user reviews.
5. Touch Install (for free applications) or the price (for paid applications).
Note: You need a Google Wallet account to purchase items on Google Play. See Create a
Google Wallet Account to set up a Google Wallet account if you do not have one.
6. The subsequent screen notifies you whether the app will require access to your personal
information or access to certain functions or settings of your phone. If you agree to the
conditions, touch Accept to begin downloading and installing the app.
If you selected a paid application, after touching Accept, you’re redirected to the
Google Wallet screen to pay for the application before it’s downloaded to your phone.
Warning: Read the notification carefully! Be especially cautious with applications that have
access to many functions or a significant amount of your data. Once you touch Accept on this
screen, you are responsible for the results of using this item on your phone.
Apps and Entertainment 73
Create a Google Wallet Account
You must have a Google Wallet account associated with your Google Account to purchase
items from the Google Play Store app.
Do one of the following:
■ On your computer, go to google.com/wallet/ to create a Google Wallet account.
– or –
■ The first time you use your phone to buy an item from Google Play, you’re prompted to
enter your billing information to set up a Google Wallet account.
Warning: When you’ve used Google Wallet once to purchase an application from the Google
Play Store app, the phone remembers your password, so you don’t need to enter it the next
time. For this reason, you should secure your phone to prevent others from using it without your
permission. (For more information, see Security Settings.)
Request a Refund for a Paid App
If you are not satisfied with an app, you can ask for a refund within 15 minutes of the purchase.
Your credit card is not charged and the app is uninstalled from your phone.
If you change your mind, you can install the app again, but you can’t request a refund a second
time. For details, please read the Play Store help information.
1. Touch > > Play Store .
2. Touch > My apps.
3. Touch the app to uninstall for a refund. The details screen for the app opens.
4. Touch Refund, and then touch Uninstall. Your app is uninstalled and the charge is
cancelled.
Open an Installed App
There are options for opening an installed app.
■ Touch > , locate the app, and then touch the icon.
– or –
■ On the status bar, check if you see the icon. If you see it, open the Notifications
panel and touch the notification to open it.
– or –
1. Touch > > Play Store .
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2. Touch > My apps > INSTALLED tab.
3. Touch the app and then touch Open to open it.
Uninstall an App
You can uninstall any app that you have downloaded and installed from the Google Play Store.
1. Touch > > Play Store .
2. Touch > My apps.
3. On the INSTALLED screen, touch the app you want to uninstall, and then touch
Uninstall.
4. When prompted, touch OK to remove the app from your phone.
Get Help with Google Play
The Google Play store app offers an online help option if you have questions or want to know
more about the app.
■ Touch > Help. The Web browser will take you to the Google Play Help Web page.
Google Maps
Use Google Maps to figure out where you are, find directions, explore local or unknown
businesses and attractions, rate and review places, and more.
Enable Location Services on Your Phone
Before using any location-based services, you must enable your phone’s GPS location feature.
For more information about location services, see Location Services.
Note: Enabling GPS will drain your battery faster.
Launch Google Maps
■ Touch > > Maps. If GPS is enabled, the GPS icon will appear on the Status
bar and blink until the phone connects GPS.
The first time you access Maps, you'll be asked to accept the terms of service and
privacy policy. If you agree, touch Accept & continue.
Find Your Location
1. Touch > > Maps.
2. Touch at the bottom right corner of the map to start locating yourself.
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When your location is found, the map automatically pans to your area with your location at the
center. You can see a dot and an arrow that indicate your location and the direction the phone is
facing.
Search for a Place
1. Touch > > Maps.
2. Touch and enter the place you’re looking for in the search box at the top.
You can enter an address, a city, or a type of business or establishment. For
example, enter "museum of modern art." As you enter information, suggestions from
your previous searches and from popular searches appear below the search box.
You can touch a suggestion to search directly.
Tip: You can touch beside the search box to use voice search.
3. Touch the search key on the keyboard.
4. Slide the card at the bottom horizontally to see the brief information of each search result
and its location on the map (indicated with a red circle and a balloon).
5. When you find the result you are interested in, slide the card up to find more information
about the location. You can find out how to get there, give the place a call, save it to your
Google Account, share it with friends, rate and write a review, etc.
Get Directions to Your Destination
1. Touch > > Maps.
2. Touch beside the search box.
3. Select the mode of transportation at the top and then enter a starting point and
destination.
If your location is found, it will appear as the default starting point.
4. As suggested routes appear, touch one to see it on the map. Slide the card at the
bottom horizontally to see other routes; slide the card up to see the route directions in a
list.
Explore New Places
1. Touch > > Maps.
2. Navigate the map view to the area you would like to explore. You can explore nearby
locations or pan the map to another area.
3. Touch the search box at the top.
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4. Touch the Explore card and choose one option in the new screen. Results will appear
on a series of cards. You can touch View all to see all results in a category.
5. Touch a result to see it on the map and get directions. You can also slide the bottom
card up to find out more information of the location, such as street address, website, and
open hours, or to make a call, save it to your Google Account, share your experience by
writing a review and more.
Music
Your phone lets you discover, download, and listen to your favorite music through a variety of
applications.
Music Player
Your phone’s built-in music player app lets you listen to and organize music files you have
loaded into your phone’s memory or microSD card.
Note: For information about loading music onto your phone, see Transfer Files Between Your
Phone and a Computer.
Listen to Music Using the Music Player
1. Touch > > Music to open the Music library. Your phone will find the audio files
on the microSD card and the phone's internal SD card storage.
2. Select Albums, Artists, Songs, Playlists, Folders, or GenreList to view the songs you
want to play.
3. Touch a song from the list to start playing in the music player.
Note: Adjust the volume with the Volume Button.
The following options of the music player are available:
Apps and Entertainment 77
1. Song, album, and artist information. Touch to go back to the music library.
2. Touch to switch repeat mode: no repeat, repeat the current song, or repeat the current
playlist.
3. Touch to go back to the music library.
4. Playback controls. You can skip to the next or last song, fast forward or rewind, pause,
or resume playback.
5. Touch to add the current song to the Favorite playlist.
6. Progress bar: drag or touch it to jump to any part of the current song.
7. Album artwork. Swipe left or right to view the lyrics or the current playlist.
8. Touch to play the current playlist in shuffle mode, where tracks are played in random
order.
Create a Playlist
Music playlists help you organize your music files.
1. Touch > > Music to open the music library.
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2. Select a music file in the music library. Touch next to the track to open a list of
options.
3. Touch Add to playlist > New.
4. Enter the playlist name and touch Save.
Manage Playlists
You can play, rename, or delete the playlists.
1. Touch > > Music to open the music library.
2. Touch Playlists to view all music playlists.
3. Touch next to the playlist you want to play or edit to open the options menu.
4. Touch Play, Rename Playlist, or Delete Playlist.
Note: These options may not be available for certain automatically created playlists, such as
Recently added.
Manage Songs in a Playlist
You can add more songs to a playlist or remove some tracks from a playlist.
1. Touch > > Music to open the music library.
2. Touch Playlists to view all music playlists.
3. Touch a playlist to open its content.
4. Touch > Add Songs and select the music you want to add before touching .
– or –
Touch next to the song you want to remove and select Remove from playlist.
Set a Song as Ringtone
You can set a song or audio file as your default ringtone. This will not change the ringtones you
have assigned individually to specific contacts (see Assign a Ringtone to a Contact).
1. Touch > > Music to open the music library.
2. Select Albums, Artists, Songs, Playlists, Folders, or GenreList to view the songs.
3. Touch next to the song you like to use to open the options menu.
4. Touch Set as phone ringtone.
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Tip: You can also set a song as the default ringtone when you are playing it by touching >
Set as phone ringtone.
Use Dolby Sound Effects
You can use the Dolby Digital Plus sound effects when playing a song to enhance the sound
quality.
1. When playing a song, touch > Dolby Digital Plus.
2. Touch to turn on or off Dolby Digital Plus, or select an effect setting.
Google Play Music App
The Google Play Music app lets you browse, shop, and play back songs purchased from
Google Play as well as songs you have loaded from your own music library. The music you
choose is automatically stored in your Google Play Music library and instantly ready to play via
streaming or download.
For more information about Google Play Music, visit play.google.com/about/music.
Note: For information about loading music onto your phone, see Transfer Files Between Your
Phone and a Computer.
Note: For more information about Google Play Music, touch > Help in the Google Play
Music screen to view the online instructions.
Play Music with Google Play
1. Touch > > Play Music.
2. Touch > My Library or Playlists to view all the music or playlists. To change views
of your library, swipe left or right.
3. Touch a song to play it. The brief information and control for the song appears at the
bottom of the screen. You can touch it or drag it up to display the playback screen.
Note: Adjust the volume with the Volume Button.
In the playback screen, the following options are available:
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1. Songs and artist information. Touch or drag down to return to the music library.
2. Album artwork.
3. Give the song a thumbs up.
4. Touch to switch repeat mode: no repeat, repeat the current song, or repeat the current
playlist.
5. Playback control. You can skip to the next or last song, pause, or resume playback.
6. Touch to play the current playlist in shuffle mode, where tracks are played in random
order.
7. Progress bar: drag or touch it to jump to any part of the current song.
8. Give the song a thumbs down.
9. Touch to see the current music list (queue).
10. Get more options.
Create a New Playlist
Music playlists help your organize your music files.
1. Touch > > Play Music.
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2. Touch > My Library to view all the music files.
3. Touch next to a song and select Add to playlist > New playlist.
4. Edit the playlist name and touch OK.
Add a Song to a Playlist
1. Touch > > Play Music.
2. Touch > My Library to view all the music files.
3. Touch next to a song and select Add to playlist.
4. Touch the name of the playlist to add the song to it.
Google Play Movies & TV App
The Google Play Movies & TV app lets you connect to Google Play, download a movie or TV
show, and then watch it instantly. Choose from thousands of movies and TV shows, including
new releases and HD titles, and stream them on your Android phone. Previously rented or
purchased titles are automatically added to your library across your phones or other Android
devices.
For more information about Google Play Movies & TV, visit play.google.com/about/movies.
1. Touch > > Play Movies & TV.
2. Touch to find the following options.
Watch Now: Get personalized recommendations.
My Movies: See your movie library.
My TV Shows: See your TV show library.
Shop: Shop for movies and TV shows on the Google Play Store.
Google Play Books App
Use the Google Play Books app to read eBooks downloaded from the Google Play Store. You
can read books online or mark them for availability offline, so you can read them when you don't
have an Internet connection. You can also use Google Play Books as your starting point for
browsing or searching for books online. You will need a Google Account to use the Google Play
Books app.
1. Touch > > Play Books.
2. Touch to find the following options.
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Read Now: Get personalized recommendations.
My Library: See your books library.
Shop: Shop for books on the Google Play Store.
Apps and Entertainment 83
Web and Data
Your phone’s data capabilities let you wirelessly access the Internet or your corporate network
through a variety of connections, including Wi-Fi, 4G, Data Services (3G Network), and Virtual
Private Networks (VPN).
The following topics address your phone’s data connections and the built-in Web browser.
Additional data-related features can be found in Accounts and Messaging, Apps and
Entertainment, and Tools and Calendar.
Wi-Fi
Wi-Fi provides wireless Internet access over distances of up to 300 feet. To use your phone’s
Wi-Fi, you need access to a wireless access point or “hotspot.”
The availability and range of the Wi-Fi signal depends on a number of factors, including
infrastructure and other objects through which the signal passes.
Turn Wi-Fi On and Connect to a Wireless Network
Use the Wi-Fi setting menu to enable your phone’s Wi-Fi radio and connect to an available Wi-
Fi network.
1. Touch > > Settings > Wi-Fi.
2. Touch the Wi-Fi slider to turn Wi-Fi on. The phone will scan for available wireless
networks and the network names and security settings of detected Wi-Fi networks will be
displayed.
3. Touch a Wi-Fi network to connect. If you selected an open network, you will be
automatically connected to the network. If you selected a network that is secured with a
password, enter the password and then touch Connect.
Depending on the network type and its security settings, you may also need to enter more
information or choose a security certificate.
When your phone is connected to a wireless network, the Wi-Fi icon ( ) appears in the status
bar.
If Network notification in Advanced Wi-Fi settings is enabled, this icon ( ) appears in the
status bar whenever the phone detects an available open wireless network within range.
Note: The next time your phone connects to a previously accessed secured wireless network,
you will not be prompted to enter the password again, unless you reset your phone to its factory
default settings or you instruct the phone to forget the network.
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Note: Wi-Fi networks are self-discoverable, which means no additional steps are required for
your phone to connect to a Wi-Fi network. It may be necessary to provide a user name and
password for certain closed wireless networks.
Check the Wireless Network Status
Check the status of your current wireless network, including speed and signal strength, through
the Wi-Fi settings menu.
1. Touch > > Settings > Wi-Fi.
2. Touch the wireless network that the phone is currently connected to. You will see a
message box showing the Wi-Fi network name, status, speed, signal strength, and other
details.
Note: If you want to remove a wireless network's settings, touch Forget on this window. You
need to enter the settings again if you want to connect to this wireless network.
Connect to a Different Wi-Fi Network
Use the Wi-Fi settings to scan for and connect to a different Wi-Fi network.
1. Touch > > Settings > Wi-Fi. Detected Wi-Fi networks are displayed. To
manually scan for available Wi-Fi networks, touch > Scan.
2. Touch another Wi-Fi network to connect to it.
Note: If the wireless network you want to connect to is not in the list of detected networks, touch
+ at the bottom right of the screen, enter the wireless network settings and touch Save.
Connect to a WPS Network
Wi-Fi Protected Setup (WPS) is a feature that makes it easy to add your phone to the access
point which support WPS.
You can use one of the following methods to connect your phone to a wireless network using
WPS.
Method one: WPS button (Recommended)
1. Touch > > Settings > Wi-Fi and touch the Wi-Fi slider to turn Wi-Fi on.
2. Touch .
3. Press the WPS button on the access point and the access point will recognize your
phone and add it to the network.
Method two: PIN number
1. Touch > > Settings > Wi-Fi and touch the Wi-Fi slider to turn Wi-Fi on.
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2. Touch > WPS Pin Entry.
3. The WPS Pin number displays on the screen. Enter the Pin number into the access
point's setup page.
After entering the Pin number, your phone automatically finds the access point and
configures the connection.
Note: For detailed information about the WPS feature of the access point, please refer to its
user documents.
Launch a Web Connection
Launching a Web connection is as simple as opening the browser on your phone.
■ Touch > > Browser . (Your data connection starts and you see the home
page.)
Note: Internet connections can be made either through the network (3G or 4G) or via Wi-Fi
(configured within the Settings > Wi-Fi page).
While connecting, you may see an animation. Once complete, you are connected to the default
home page.
Tip: To change the phone’s default launch page to your current page, touch > Settings >
General > Set homepage > Current page.
Note: The Browser automatically launches when a Web link is touched from within either an
email or text message.
Connections Optimizer
The Connections Optimizer is a tool that automatically selects the best mobile network for your
phone, including "remembered" Wi-Fi networks.
About Connections Optimizer
The Connections Optimizer helps you manage and enhance your data experience by finding
and connecting to "remembered" Wi-Fi networks on your phone. Remembered Wi-Fi networks
are networks with which you have previously chosen to connect. Active Wi-Fi connections may
offer improved performance and generally improve battery life while allowing you to talk on the
phone and use data at the same time.
The Connections Optimizer works by searching for available "remembered" Wi-Fi networks. If
you do not leave your Wi-Fi antenna on all the time, you will only notice the Connections
Optimizer operating at certain times of the day in a small number of locations on the network.
Your Wi-Fi antenna will conserve battery by scanning for connections periodically (not
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continuously), and if no connection is achieved, the antennas will be turned off. You may also
manually turn the antennas off during the scan period.
To facilitate quality assurance and enable feature enhancements, information is collected about
your battery levels, Wi-Fi and network connections and usage. No personal information is
collected.
Enable Connections Optimizer
1. Touch > > Settings > Mobile networks > Connections Optimizer.
2. Read the brief explanation of how the Connections Optimizer works and check
Connections Optimizer to turn it on.
Disable Connections Optimizer
1. Touch > > Settings > Mobile networks > Connections Optimizer.
2. Uncheck Connections Optimizer.
Data Services General Information (3G and 4G Networks)
The following topics will help you learn the basics of using your data services, including
managing your user name, launching a data connection, and navigating the Web with your
phone.
Important: Certain data services requests may require additional time to process. While your
phone is loading the requested service, the touchscreen or QWERTY keyboard may appear
unresponsive when in fact they are functioning properly. Allow the phone some time to process
your data usage request.
4G
4G provides your phone with wireless Internet access over greater distances than Wi-Fi and
delivers data transfer rates of up to 30 Mbps. To connect your phone to the 4G network, you
need access to a 4G base station.
For more information about the availability of 4G in your location, visit boostmobile.com.
Note: The availability and range of 4G depends on a number of factors including your distance
to the 4G base station, and infrastructure and other objects through which the signal passes.
Turn 4G On and Connect to the 4G Network
1. Touch > > Settings > Mobile networks > Network Mode.
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2. Select LTE/CDMA. The phone will scan for the 4G network and will automatically
connect to it.
When your phone is connected to the 4G network, the 4G icon ( ) appears in the status bar
and tells you the approximate signal strength (number of bands displayed).
Note: The 4G network is self-discoverable, which means no additional steps are required for
your phone to connect to it.
Check 4G Network Status
■ Touch > > Settings > About phone > 4G settings.
The network provider name and IP address are displayed.
Your Data Services User Name
When you buy your phone and sign up for service, you’re automatically assigned a user name,
which is typically based on your name and a number.
When you use data services, your user name is submitted to identify you to the network. Your
user name is automatically programmed into your phone. You don’t have to enter it.
Update Your User Name
If you choose to change your user name and select a new one online, or make any changes to
your services, you must then update the profile on your phone.
1. Touch > > Settings > System updates.
2. Touch Update Profile.
Data Connection Status and Indicators
Your phone displays the current status of your data connection through indicators at the top of
the screen. The following symbols are used:
Your phone is connected to the 4G network. When the arrows are animated, your phone is
transferring data (for example, when you are opening a Web page); when the arrows are gray,
your phone is connected to the network but is not currently transferring data (for example, when
you are viewing a Web page that is completely open). In either state, you can receive incoming
calls.
Your phone is connected to the 3G Mobile Broadband Network (3G). When the arrows are
animated, your phone is transferring data (for example, when you are opening a Web page);
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when the arrows are gray, your phone is connected to the network but is not currently
transferring data (for example, when you are viewing a Web page that is completely open). In
either state, you can receive incoming calls.
If you do not see an indicator, your phone does not have a current data connection. To check
your current connection option, touch > > Settings > Mobile networks and ensure that
Data enabled is checked.
Note: If your phone is currently connected to Wi-Fi, you won't see 3G or 4G data connection
icons.
Virtual Private Networks (VPN)
From your phone, you can add, set up, and manage virtual private networks (VPNs) that allow
you to connect and access resources inside a secured local network, such as your corporate
network.
Prepare Your Phone for VPN Connection
Depending on the type of VPN you are using at work, you may be required to enter your login
credentials or install security certificates before you can connect to your company’s local
network. You can get this information from your network administrator.
Before you can initiate a VPN connection, your phone must first establish a Wi-Fi or data
connection. For information about setting up and using these connections on your phone, see
Launch a Web Connection and Turn Wi-Fi On and Connect to a Wireless Network.
Set Up Secure Credential Storage
If your network administrator instructs you to download and install security certificates, you must
first set up the phone’s secure credential storage.
1. Touch > > Settings > Security > Install from SD card.
2. Touch the file name of the certificate to install. Only certificates that you have not
installed are displayed.
3. If prompted, enter the certificate password and touch OK.
4. Enter a name for the certificate and touch OK.
Note: If you have not set a pattern, PIN, or password for your phone, you are prompted to set
one up. See Screen Lock for details.
You can now use the certificate installed when connecting to a secure network or for client
authentication with apps.
Add a VPN Connection
Use the Wireless & networks settings menu to add a VPN connection to your phone.
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1. Touch > > Settings > More... > VPN.
Note: If you have not set a pattern, PIN, or password for your phone, you are prompted to set
one up. See Screen Lock for details.
2. Touch Add VPN profile, and then enter the information for the VPN you want to add.
Information may include Name, Type, Server address, PPP encryption (MPPE), and
advanced options.
Set up all options according to the security details you have obtained from your
network administrator.
3. Touch Save.
The VPN is then added to the list on the VPN screen.
Connect to or Disconnect from a VPN
Once you have set up a VPN connection, connecting and disconnecting from the VPN is easy.
Connect to a VPN
1. Touch > > Settings > More... > VPN.
2. Touch the VPN that you want to connect to.
3. When prompted, enter your login credentials, and then touch Connect. When you are
connected, a VPN connected icon appears in the notification area of the status bar.
4. Open the Web browser to access resources such as intranet sites on your corporate
network. (For more information about browsing the Web, see Learn to Navigate the
Browser.)
Disconnect from a VPN
1. Slide the status bar down to open the Notifications panel.
2. Touch the VPN connection to return to the VPN settings screen, and then touch the VPN
connection to disconnect from it.
When your phone has disconnected from the VPN, you will see a VPN disconnected icon in the
notification area of the status bar.
Browser
Your phone’s Web browser gives you full access to both mobile and traditional websites on the
go, using 3G, 4G, or Wi-Fi data connections.
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