ZTE BLADE A321 Users Manual

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About
Thank you your devic keep it for
Copyrig
Copyright
All rights
No part of or used in including p permission
Notice
his Manual
for choosing thi
in its best cond
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© 2017 ZTE C
eserved.
his publication
ny form or by a
otocopying and
of ZTE Corpora
ZTE mobile de
ition, please rea
RPORATION
ay be quoted, r
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microfilm, with
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ZTE Corpo errors or u notice.This ensure the information constitute Please ref properly a
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Disclaimer
ZTE Corporation expressly disclaims any liability for faults and damages caused by unauthorized modifications of the software.
Images and screenshots used in this manual may differ from the actual product. Content in this manual may differ from the actual product or software.
Trademarks
ZTE and the ZTE logos are trademarks of the ZTE Corporation.
Google and Android are trademarks of Google, Inc.
®
The Bluetooth
trademark and logos are owned by the Bluetooth SIG, Inc. and any use of such trademarks by ZTE Corporation is under license.
microSDXC logo is a trademark of SD-3C, LLC.
Qualcomm
®
Snapdragon™ processors are products of
Qualcomm Technologies, Inc.
Qualcomm and Snapdragon are trademarks of Qualcomm Incorporated, registered in the United States and other countries. Used with permission.
Other trademarks and trade names are the property of their respective owners.
3
Version No.: R1.0
Edition Time:July4, 2017
4
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Cont
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Getti Kno Insta Cha Pow Setti Lock Usin Getti
Conne
nts
Started .......
ng to Know You
ing the Keys ....
lling the nano-S ging the Battery
ring On/Off ......
g Up for the Fir
ing/Unlocking th
the Touch Scr
ng Around Your
ting to Netw
.....................
Phone ..............
..........................
M Card and mic
..........................
..........................
t Time ..............
Screen and K
en .....................
hone ...............
orks and De
.....................
.........................
.........................
roSDXC card ....
.........................
.........................
.........................
ys ....................
.........................
.........................
ices .............
...... 8
........ 8
...... 10
...... 10
...... 14
...... 16
...... 16
...... 16
...... 17
...... 18
.... 22
Con Turn Con Shar Con
Phone
Placi Ans Call
Contac
Addi Wor
ecting to Mobil
ng Wi-Fi On an
ecting to Blueto
ing Your Mobile
ecting to Virtual
alls ............
ng and Ending
ering or Rejecti
ettings.............
s .................
g a New Conta
ing With Favorit
Networks .........
Connecting to
th® Devices .....
ata Connectio
Private Networ
.....................
alls ...................
g Calls .............
..........................
.....................
t .......................
Contacts ........
.........................
Wi-Fi Network
.........................
........................
s.......................
.....................
.........................
.........................
.........................
.....................
.........................
.........................
...... 22
...... 24
...... 24
...... 25
...... 27
.... 29
...... 29
...... 30
...... 31
.... 32
...... 32
...... 32
5
Messaging .............................................................. 34
Opening the Messaging Screen ........................................ 34
Sending a Message ........................................................... 34
Replying to a Message ...................................................... 35
Changing Message Settings .............................................. 35
Using Multimedia Apps ......................................... 36
Capturing a Photo With Your Camera ............................... 36
Recording a Video With Your Camera ............................... 36
Listening to Your FM Radio ............................................... 37
Playing Your Music ............................................................ 38
Opening Your Gallery ........................................................ 38
Making Voice Memos ........................................................ 38
Using Your Google Applications .......................... 40
Gmail ................................................................................. 40
Google Play™ Store .......................................................... 40
Other Applications ................................................. 41
Calendar ............................................................................ 41
Clock ................................................................................. 41
Downloads ......................................................................... 41
File Manager ..................................................................... 42
Settings ............................................................................. 42
Wireless and Networks ...................................................... 42
Customized Features ........................................................ 44
Device ............................................................................... 44
Personal ............................................................................ 47
6
System ............................................................................... 48
Troubleshooting ..................................................... 50
For Your Safety ...................................................... 54
General Safety ................................................................... 54
FCC RF Exposure Information (SAR) ................................ 55
FCC Regulations ............................................................... 57
Distraction .......................................................................... 58
Product Handling ............................................................... 58
Electrical Safety ................................................................. 63
Radio Frequency Interference ........................................... 64
Explosive Environments .................................................... 65
7
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t camera
Earpiece
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Your Pho
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Proximity & light sensor
Indicator light
Volume key
Power key
8
Auxiliary
microphone
Back camera
Headset jack
Back flash
Speaker
Charging/
micro-USB jack
Main microphone
9
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Knowi
Key
Power key
Home key
Recent apps
Back key
Volume key
NOTE:
g the Ke
Function
Press a airplane
Press t
Touch t applicati
Touch a
key Touch to se
Touch to go
Press or hol
s
d hold toselect ph
mode, power off o
turn off or on the
return to the hom
on or screen.
nd hold to use Go
the recently used
to the previous sc
either end to turn
ne modes, turn o
r restart your phon
creen display.
screen from any
gle Search.
apps.
een.
the volume up or
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own.
The positio interchang
keys.
Installi micro
Power off card and t
WARN
To avoid d cards, or a You can g
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-SIM
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provider.
10
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1. Place
your finger in th
lift an
remove the co
slot at the bott
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m of the back
over to
2. Hold show
he nano-SIM ca
and slip it into
rd with their cut
he card holder.
11
orner oriented
s
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a
3. Hold y down a
ur microSDXC
d slide it into th
ard with the me
microSDXC c
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rd slot.
g
12
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4. Insert batte down
the battery by a
y and those in t
on the battery u
ligning the gold
e battery comp
til it clicks into
n contacts on th
rtment. Gently
lace.
ush
13
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5. Replac
Chargi
Your phon turn on, fin charge the
If the batte screen.
WARN
Use only Z unapprove
the back cover
ng the Ba
’s battery shoul
a signal, and
battery as soon
y is low, there
NG!
E-approved ch
accessories c
.
tery
have enough
ake a few calls.
as possible.
ill be a pop-up
rgers and cabl
uld damage you
ower for the ph
You should full
essage on the
s. The use of
r phone or caus
ne to
the
battery to
xplode.
14
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1. Conn adapt the c
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nnector into the
the charging
h the correct ori
charging jack.
ck. Ensure that
ntation. Do not
he
orce
2. Conn phon
appe
3. Disco
NOT
If the bat the phon after cha customer prolonge
ct the charger t
is on, you’ll se r on the status
nnect the charg
:
ery is extremely
even when it i
ging the phone
service if you st charging.
a standard AC
a charging icon
ar.
r when the batt
low, you may b
being charged.
or at least 20 mi
ill cannot power
15
power outlet. If
, such as or
ry is fully charg
unable to pow In this case, try nutes. Contact on the phone af
he
,
d.
r on
gain
er
Powering On/Off
Press and hold the Power key to turn on your phone.
To power off, press and hold the Power key to open the
options menu. Touch Power off.
Setting Up for the First Time
When you first power on your phone after you purchase it or reset it to factory settings, you need to do some settings before using it.
Touch the language field to select the language you want to use. Then follow the prompts to set up Wi-Fi, Google services, and other options.
Locking/Unlocking the Screen and Keys
Your phone allows you to quickly lock the screen and keys (put the phone into sleep mode) when not in use and to turn the screen back on and unlock it when you need it.
To lock the screen and keys:
To quickly turn the screen off and lock the keys, press the Power key.
16
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To unloc
1. Press
2. Swip
-or-
Swip
-or-
Swip
-or-
:
attery power, th
er some time of
essages and ca
k the screen a
the Power key
up on the scre
right to op
left to ope
e phone automa
inactivity. You
lls while the pho
d keys:
o turn the scree
n.
n the Phone ap
the Camera ap
tically turns off t
ill still be able t
ne screen is off.
n on.
.
p.
e
Touc
app.
Usin
Your pho variety of
Touc
When onscr press
a notification t
the Touc
e’s touch scree
touch gestures.
you want to typ
en items such
onscreen butto
ice consecutivel
Screen
n lets you contr
using the ons
s application an
s, simply touch
y to open the rel
l actions throug
reen keyboard,
d settings icons,
hem with your fi
ated
a
elect
or
nger.
17
Touch and Hold
To open the available options for an item (for example, a message or link in a web page), touch and hold the item.
Swipe or Slide
To swipe or slide means to quickly drag your finger vertically or horizontally across the screen.
Drag
To drag, press and hold your finger with some pressure before you start to move your finger. While dragging, do not release your finger until you have reached the target position.
Pinch
In some apps (such as Maps, and Gallery), you can zoom in and out by placing two fingers on the screen at once and pinching them together (to zoom out) or spreading them apart (to zoom in).
Rotate the screen
For most screens, you can automatically change the screen orientation from portrait to landscape by turning the phone sideways.
Getting Around Your Phone
Home Screen
The home screen is the starting point for your phone’s applications, functions, and menus. You can customize your home screen by adding folders, widgets, and more.
18
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To choo
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2. Slide the w Som
NOT
In additio
Settings screen
d Home Scree
, folders, widget
left or right on th
e screen is exte
een to see the
e your wallpa
and hold an e
Customize lau
llpaper. You ca
cropping may b
:
, you can touc
>Themes & wa
allpaper or Loc
ndable, providin
, and more. Si xtended panels
er
pty place on th
cher >Wallpap
e wallpaper tab
also touch Gal
e needed for G
the Homekey,
lpapers> Wall
k screen wallp
more space fo
ply swipe left or
home screen a
er.
o select an ima
ery to choose a
llery images.
lide screen to t
apers, touch H
per and select
right
d then
e as
picture.
uch
me
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To remo
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4. If the
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item is an applic
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tic wallpaper, o it as the wallp
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the Home key and hold the it
t to to dele
TE:
preinstalled ap
touch Gallery t per.
our Home Scre
to return to the
m you want to
e it.
tion, touch OK
s cannot be uni
o select a pictur
n
Home Screen. delete.
to uninstall it.
stalled.
, crop
19
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Status an
Your phon simple ico
Notification Ic
will tell you ex
s. Here’s what t
USB tethering on
Airplane mode
New Wi-Fi networ
detected
Do not disturb modeon(Priority only)
ns
ctly what’s goin
ey mean.
on by showing
issed call
luetooth icon
ew message
o not disturb
odeon(Alarms on
otal silence)
you
lyor
/
/
To open/c
Notification and alarm configured
Battery charge
Song playing
Alarm set
Signal strength
ose the notific
s report the arri , as well as ong your phone as
tion panel
al of new mess
ing events, suc
Wi-Fi hotspot.
onnected to a Wi
etwork
ortable Wi-Fi hot
n
ibration on
o signal
ges, calendar e
as when you'v
ou can open th
Fi®
pot is
ents,
notification
panel to view th
details of notifi
20
cations.
To open the notification panel, swipe your finger down from
the top of the screen.
To close the notification panel, swipe your finger up on the
screen or touch the Back key.
21
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>
Conn Devic
Conne
Control
You can u card.
To enable
1. Touch
Settin
2. In the
cting to
s
ting to M
Mobile Dat
e or disable the
or disable data
he Home key, s
s >More > Data
ellular section,
Network
bile Net
Use
mobile data ser
access:
ide on the scre
usage.
ouch the switch
and
orks
ice of the nano-
n and touch
next to Cellula
IM
data.
To get dat
1. Touch
Settin
2. Touch
NOTE
Data roami
Select
1. Touch
Cellula
2. Touch
services whe
he Home key, s
s > Cellular ne
he switch next t
:
ng may incur si
referred N
he Home key, s
r networks.
referred netw
roaming:
ide on the scre
works.
Data roaming
nificant roaming
twork Type
ide on the scre
rk type.
n and touch
and touch OK.
charges.
n and Settings
22
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3. Selec conn
Set Ac
To conne Names ( the servi
1. Touc touch
2. Touc
3. Touc servi
4. Touc
the network ty
ct with.
cess Point
ct to the Interne
PN). And if you
e provider to ge
the Home key,
ettings >Cellu
Access Point
each item to e
e provider.
>Save to com
e you would pre
ames
you can use th want to add a n
the necessary i
slide on the scr
lar networks.
ames > .
ter the informati
lete.
fer the phone to
default Access
w APN, please
nformation.
en and
n you get from
Point
ontact
your
NOT
To set th
Select
1. Touc
Setti
2. Touc netw
3. Touc
You can network
:
APN to default
Network O
the Home key, gs >Cellular n
Network oper
rks.
a network in th
lso touch Choo
utomatically.
settings, touch
erator
slide on the scr
tworks.
tors to search f
network list to
se automatical
>Reset to def
en and touch
r all available
egister manuall
y to select prefe
ult.
.
rred
23
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Turnin Wi-Fi
1. Touch
Wi-Fi.
2. Slide th
3. Touch
4. If the n
Conne
NOTE:
Your phon networks
Wi-Fi O
etwork
he Home key, s
eswitch next to
network name
twork is secure
t.
automatically c
hen they are in
and Con
lide on the scre
i-Fito turn on
o connect to it.
, enter the pas
onnects to previ
ange.
ecting to
n andtouchSett
i-Fi.
word and touch
usly used Wi-F
a
ings >
Conne
Bluetooth® Phones or exchange i meters (32 the commu
1. Touch
Bluet
2. Slide th
When Blue
ting to B
is a short-range
ther devices wi formation wirel
8 feet). The Blu
nication is perfo
he Home key, s
oth.
eswitch next to
tooth is on, the
uetooth®
wireless comm
h Bluetooth cap
ssly within a di tooth devices
med.
ide on the scre
luetooth to tur
icon appears
evices
nication technol
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tance of about 1
ust be paired b
n and touchSett
on or off Bluet
in the status ba
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0
fore
ings >
oth.
.
24
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Shari
You can by activa hotspot.
Share
You can tethering connecti
NOT
You can via USB
1. Conn
g Your M
hare your phon
ing the mobile h
our Mobil
ccess the Inter
feature of your
n on a mobile n
:
ot transfer files
hile the phone
ct your phone t
bile Data
’s data capabili
tspot feature to
Data Con
et on your com
hone. The featu
twork and may
etween your ph
s USB tethered.
your computer
Connecti
ies through teth
create a portabl
ection via
uter via the US re needs data result in data ch
ne and your co
with a USB cabl
n
ring or
Wi-Fi
SB
rges.
mputer
e.
2. Touc
Setti
3. Switc creat
NOT
To stop s or discon
Share Blueto
If your co you can with your
the Home key, gs > More.
onUSB tetheri
d on your comp
:
haring your data
ect the USB ca
our Mobil
oth
mputer can obta
onfigure your p
computer.
slide on the scr
ng. A new netw
uter.
connection, swi ble.
Data Con
in an Internet co
one to share its
en and touch
rk connection
ch offUSB teth
ection via
nnection via Blu mobile data con
ill be
ring
tooth,
ection
25
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3. Touch More.
4. Switch sharing
NOTE:
To stop sh
tethering.
Share
r phone with yo
re your comput
th. For more inf
nts.
he Home key, s
nBluetooth te
your phone's d
ring your data
ur Mobile
ur computer via
r to obtain its n
rmation, please
lide on the scre
hering. Your co
ta connection.
onnection, switc
ata Conn
Bluetooth.
twork connectio see your comp
n and touchSet
puter is now
h offBluetooth
ction as a
via
ter's
ings>
Wi-Fi H
You can s by turning needs dat data charg
NOTE:
When the use your p remain con
1. Touch touchS
2. Switch
tspot
are your phone’
our phone into
connection on
s.
ortable Wi-Fi h
one’s Wi-Fi ca
nected to the In
he Home key, s
ttings>Wi-Fi h
n Wi-Fi hotsp
data connectio
portable Wi-Fi
mobile networ
tspot feature is ability to access ernet via your m
ide on the scre
tspot
t.
n with other dev
hotspot. The fea
and may result
nabled, you ca
the Internet. Yo
obile data netw
n and
ces ture in
not
still
rk.
26
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27
NOTE:
You must set a lock PIN or password before using VPN.
Connect to a VPN
1. Touch the Home key, slide on the screen and touchSettings> More> VPN.
2. Touch the VPN that you want to connect to.
3. When prompted, enter any requested credentials, and then touch Connect.
Modify a VPN
1. Touch the Home key, slide on the screen and touchSettings> More> VPN.
2. Touch and hold the VPN that you want to modify.
3. Edit the VPN settings you want.
4. Touch Save.
28
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29
End a Call
During a call, touch on the screen.
Answering or Rejecting Calls
When you receive a phone call, the incoming call screen opens, displaying the caller ID or the information about the caller that you've entered in theContacts app. You can answer or reject the call, or reject it with a text message.
Answer a Call
To answer an incoming call:
When the screen is locked,slide down.
When the screen is unlocked, touch at the top.
NOTE:
To silence the ringer before answering the call, you can press the
Volume key.
Reject a Call
To reject an incoming call:
When the screen is locked, slide up.
When the screen is unlocked, touch at the top.
You can also touch to reject the call and select a preset text message or write one to send to the caller.
30
Call Settings
Touch the Home key > > >Call settings >Carrier settings.
Voicemail: Touch to configure voicemail settings.
Fixed Dialing Numbers: Fixed Dialing Numbers (FDN)
allows you to restrict outgoing calls to a limited set of phone numbers.
Call forwarding: Call forwarding feature allows you to
forward your incoming calls to another phone number.
Additional settings: Check Call waiting to get notified of
incoming calls during a call.
31
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32
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33
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5. Touch
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age.
34
NOTE:
You can also include email addresses as recipients for a multimedia message.
Replying to a Message
Messages you receive are appended to existing threads of the same number. If the new message comes from a new number, a new thread is created.
1. On the Messaging screen, touch the thread that has the
message you want to reply to.
2. Type your reply in the text box at the bottom. You can touch
if you want to reply with an MMS.
3. Touch .
Changing Message Settings
Touch > Settings in the Messaging screen to change the messaging settings.
35
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safe distance w
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spread or pinc
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and touch .
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before
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also be used to
ur Camer
and touch
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ime
36
NOTE:
You can spread or pinch on the screen to zoom in or out before and during recording.
4. Touch to start recording a video clip, or touch to record a time lapse video.
NOTE:
While the recording is in progress, touch to pause the recording. When you record a time-lapse video, touch
to save the frame as a separate photo.
5. Touch or to stop recording.
Listening to Your FM Radio
With the FM Radio, you can search for radio channels, listen to them, and collect them to your phone. Note that the quality of the radio broadcast depends on the coverage of the radio station in your area. The wired headset works as an antenna, so always connect the headset when using the radio.
1. Plug your headset into your phone.
2. Touch the Home key and slide on the screen to select FM Radio.
37
Playing Your Music
Music supports a wide variety of audio formats, so it can play
music you purchase from online stores, music you copy from your CD collection, and so on.
1. Touch the Home key, slide screen to touch Music to open
the Music Screen.
2. Touch a song in any list.
3. Adjust the volume with Volume key.
Opening Your Gallery
Touch the Home key and slide on the screen to select Gallery to view albums of your pictures and videos. You can also do some basic editing of your pictures – such as setting them as wallpaper or contact photo, and sharing with friends.
Making Voice Memos
Recorder enables you to record voice memos and listen to them
whenever you like.
To record voice memo:
1. Touch the Home key and slide on the screen to select Recorder.
2. Touch to start recording. During recording, you can do the following:
Touch / to pause or continue the recording.
38
Touch to add time tags to the recording.
3. Touch Done to stop recording.
4. Edit the file name and touch Done to save the recording.
If you don’t want to save the memo after recording it, touch
Delete to delete it.
To play any saved memo:
1. Touch at the top right of the screen to see all recordings.
2. Touch the title of a memo to play it.
39
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40
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41
File Manager
Quickly access all of your images, videos, audio clips, and other types of files on your phone storage.
Touch the Home key and slide on the screen to select System Management>FileManager. You can touch a file category to find the file you need, or touchPhone or SD Card to browse folders and files on the phone storage, or the microSDXC card.
Settings
The Settings app contains most of the tools for customizing and configuring your phone.
Wireless and Networks
Wi-Fi
Touch the Home key and slide on the screen to select Settings > Wi-Fi. You can turn Wi-Fi on or off and configure
your Wi-Fi connections.
Bluetooth
Touch the Home key and slide on the screen to select Settings > Bluetooth. You can turn Bluetooth on or off and
configure your Bluetooth connections.
42
Tethering and Portable Hotspot
Touch the Home key and slide on the screen to select Settings> More to share your phone’s mobile data connection with PCs or other devices via USB or Bluetooth.
Data Usage
Touch the Home key and slide on the screen to select Settings > More > Data usage to manage mobile data use.
Touch the switches beside Cellular data to turn on or off mobile data.
NOTE:
The data usage is measured by your phone, and your carrier’s data usage accounting may differ.
Airplane Mode
Touch the Home key and slide on the screen to select Settings > More and slide the switch beside Airplane mode to
turn airplane mode on or off.All the phone’s radios that transmit voice or data are turned off when airplane mode is on.
VPN
Touch the Home key and slide on the screen to select Settings > More > VPN to set up and connect to virtual private
networks.
43
Customized Features
Themes & Wallpapers
Touch the Home key and slide on the screen to select Settings > Themes & wallpapers. You can select a different
theme for the phone display, or change the home/lock screen wallpaper.
Navigation Keys
Touch the Home key and slide on the screen to select Settings > Features > Navigation keys. You can exchange the location of the Recentapps key and the Back key.
Device
Display
Touch the Home key and slide on the screen to select Settings > Display to configure the following options.
Sound
Touch the Home key and slide on the screen to select Settings > Sound.
44
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> Notifications
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des.
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> Apps to see
slide on the scr to control the di
slide on the scr
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attery, and ena
slide on the scr
pps installed on
en to select play of notificati
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ttery level, che
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your phone and
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slide on the scr to set the defaul mple, you can s
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defaults to ret
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45
Storage
Touch the Home key and slide on the screen to select Settings > Advanced settings >Storage to view the memory
information of the internal phone storage and the microSDXC card.
Touch Phone memoryto get a detailed breakdown of space usage by type. Touch a data type to see more information or delete the files you do not need.
Memory
Touch the Home key and slide on the screen to select Settings >Advanced settings >Memory to monitor the
average memory use and performance of your phone. You can also check which apps use the most memory.
Connect to PC
Touch the Home key and slide on the screen to select Settings > Advanced settings > Connect to PC to select your
USB connection type between your phone and PC.
Scheduled Power On/Off
Touch the Home key and slide on the screen to select Settings > Advanced settings > Scheduled power on/off to
set the day and time when the phone automatically powers on or off. You can also touch the switches on the right to turn the features on or off.
46
Personal
Location
Touch the Home key and slide on the screen to select Settings >Advanced settings > Location to manage location
services, which help your phone and apps determine your location. To use location-related applications, such as finding your location on Google Maps, you must have location services turned on on your phone.
Security
Touch the Home key and slide on the screen to select Settings > Security to configure options that help keep your
phone and data safe.
Accounts
Touch the Home key and slide on the screen to select Settings > Accounts to manage your web accounts and
synchronization. Touch Add account to sign in to or create accounts on your phone.
Touch an account type to see that type of accounts you have added and adjust the accounts settings.
47
Google
Touch the Home key and slide on the screen to select Settings > Google to easily manage settings for Google apps
and features. You can set the options for Google account and services.
Languages& Input
Touch the Home key and slide on the screen to select Settings > Advanced settings > Languages & input to
configure options related to system language, input methods, speech input and output as well as mouse/trackpad input.
Backup and Reset
Touch the Home key and slide on the screen to select Settings >Advanced settings > Backup & reset to manage
data backup and restoration options, and to reset the network setting or the phone to factory status.
System
Date & Time
Touch the Home key and slide on the screen to select Settings > Advanced settings > Date & time to set date, time,
time zone, time format and more.
48
Updates
Touch the Home key and slide on the screen to select Settings > System Update to check, download and install
system updates.
Accessibility
Touch the Home key and slide on the screen to select Settings > Advanced settings > Accessibility to configure
accessibility plug-ins and services on your phone, such as using Color inversion or Color correction for users with sight problems.
Printing
Touch the Home key and slide on the screen to select Settings > Advanced settings > Printing to manage Google
Cloud Print service or other printer plug-ins installed from the Google Play Store or your printer manufacturer.
About Phone
Touch the Home key and slide on the screen to select Settings > About phone to view important phone information
and legal information.
49
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50
Problem Possible causes Possible solution
Unable to select certain features
Battery not charging
Poor local telephone line quality.
Your service provider does not support these features, or you have not applied for services that provide these features.
The battery or battery charger is damaged.
The phone’s temperature is below 0°C or higher than 45°C.
Poor contact between the
End the call and dial again. You may be switched to a better-quality network link or phone line.
Contact your service provider.
Contact the dealer.
Adjust the battery charging environment to avoid extremes of temperature.
Check all connectors to
Shortened standby time
battery and charger.
The standby time is related to your service provider system configuration. The same phone used with different service providers’ systems will not provide exactly the same length of standby time.
The battery is depleted. In hightemperature environments, battery life will be shortened.
ensure that all connections have been properly made.
If you are located in an area where signaling is weak, temporarily power off the phone.
Use a new battery.
51
Problem Possible causes Possible solution
Cannot turn your phone on
nano-SIM card error
If you are not able to connect to the network, the phone will continue to send out signals as it attempts to locate a base station. Doing so consumes battery power and will consequently shorten standby time.
Battery power has been depleted.
nano-SIM card malfunction or damage.
nano-SIM card inserted improperly.
Change your location to one where the network is accessible, or temporarily turn off your phone.
Recharge the phone’s battery.
Take the nano-SIM card to your service provider for testing.
Insert the nano-SIM card properly.
Unable to connect to the network
Debris on the nano-SIM card contacts.
nano-SIM card invalid. Contact your service
You are not within the network’s service area.
Poor signal. Move to an open space, or if
You have activated the Fixed dial numbers feature.
Use a soft, dry cloth to clean the nano-SIM card contacts.
provider.
Check the service area with your service provider.
you are inside a building, move closer to a window.
Disable this feature.
52
Problem Possible causes Possible solution
PIN Code blocked
Phone crashes, reboots, freeze, or cannot be powered on
You have entered an incorrect PIN code three consecutive times.
Some third-party software is not compatible with your phone.
Contact your service provider. If the service provider provides the nano-SIM card’s PUK code, use the PUK code to unlock the nano-SIM card.
Reset the phone to factory status.
Uninstall the software that may cause the problem.
Upgrade the phone software.
53
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54
Turn off when told to in aircrafts and airports.
Turn off when near explosive materials or liquids.
Only use approved accessories.
Don’t rely on your phone for emergency communications.
FCC RF Exposure Information (SAR)
This phone is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the United States.
During SAR testing, this device was set to transmit at its highest certified power level in all tested frequency bands, and placed in positions that simulate RF exposure in usage against the head with no separation, and near the body with the separation of 10 mm. Although the SAR is determined at the highest certified power level, the actual SAR level of the device while operating can be well below the maximum value.This is because the phone is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output.
The exposure standard for wireless devices employs a unit of measurement known as the Specific Absorption Rate, or SAR.The SAR limit set by the FCC is 1.6W/kg.
55
This device is complied with SAR for general population /uncontrolled exposure limits in ANSI/IEEE C95.1-1992 and had been tested in accordance with the measurement methods and procedures specified in IEEE1528.
The FCC has granted an Equipment Authorization for this model phone with all reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines.SAR information on this model phone is on file with the FCC and can be found under the Display Grant section of
www.fcc.gov/oet/ea/fccid
ID:SRQ-ZTEBLADEA321. The FCC ID also can be found on the device when you touch the Home key > Settings > About phone > Regulatory information.
For this device, the highest reported SAR value for usage against the head is 0.634W/kg, for usage near the body is 1.322W/kg.
While there may be differences between the SAR levels of various phones and at various positions, they all meet the government requirement.
SAR compliance for body-worn operation is based on a separation distance of 10 mm between the unit and the human body.Carry this device at least 10 mm away from your body to ensure RF exposure level compliant or lower to the reported
after searching on FCC
level. To support body-worn operation, choose the belt clips or holsters that do notcontain metallic components to maintain a separation of 10 mmbetween this deviceand your body.
RFexposure compliance with any body-worn accessory that contains metal was not tested nor certified, and using such body-worn accessory should be avoided.
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FCC Regulations
This mobile phone complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
This mobile phone has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for
help.
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CAUTION:
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Distraction
Driving
Full attention must be given to driving at all times in order to reduce the risk of an accident. Using a phone while driving (even with a hands free kit) can cause distraction and lead to an accident. You must comply with local laws and regulations restricting the use of wireless devices while driving.
Operating Machinery
Full attention must be given to operating machinery in order to reduce the risk of an accident.
Product Handling
General Statement on Handling and Use
You alone are responsible for how you use your phone and any consequences of its use.
You must always turn off your phone wherever the use of a phone is prohibited. Use of your phone is subject to safety measures designed to protect users and their environment.
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Always treat your phone and its accessories with care and
keep it in a clean and dust-free place.
Keep the screen and camera lens clean. Unclean screen or
camera lens may slow down the phone's reaction to your operations or lower image quality.
Clean the device and its accessories with a soft material such
as cleaning cloth for eyeglass lenses. Do not use alcohol or other corrosive substances for cleaning or allow them to get inside.
Do not expose your phone or its accessories to open flames
or lit tobacco products.
Do not expose your phone or its accessories to liquid,
moisture or high humidity.
Do not drop, throw or try to bend your phone or its
accessories.
Do not paint your phone or its accessories.
Do not attempt to disassemble your phone or its accessories.
Only authorized personnel can do so.
Do not expose or use your phone or its accessories in a
environment with or that can reach extreme temperatures, minimum - [5] and maximum + [50] degrees Celsius.
Do not place your phone inside or near heating equipments or
high pressure containers, such as water heaters, microwave ovens, or hot cooking utensils. Otherwise, your phone may be damaged.
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Please check local regulations for disposal of electronic
products.
Do not carry your phone in your back pocket as it could break
when you sit down.
Small Children
Do not leave your phone and its accessories within the reach of small children or allow them to play with it.
They could hurt themselves or others, or could accidentally damage the phone.
Your phone contains small parts with sharp edges that may cause an injury or may become detached and create a choking hazard.
Demagnetization
To avoid the risk of demagnetization, do not allow electronic devices or magnetic media to be close to your phone for a long time.
Electrostatic Discharge (ESD)
Do not touch the nano-SIM card’s metal connectors.
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Antenna
Do not touch the antenna unnecessarily.
Normal Use Position
When placing or receiving a phone call, hold your phone to your ear, with the bottom towards your mouth.
Air Bags
Do not place a phone in the area over an air bag or in the air bag deployment area as an airbag inflates with great force and serious injury could result.
Store the phone safely before driving your vehicle.
Seizures/Blackouts
The phone can produce a bright or flashing light. A small percentage of people may be susceptible to blackouts or seizures (even if they have never had one before) when exposed to flashing lights or light patterns such as when playing games or watching video. If you have experienced seizures or blackouts or have a family history of such occurrences, please consult a physician.
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Repetitive Strain Injuries
To minimize the risk of Repetitive Strain Injury (RSI) when texting or playing games with your phone:
Do not grip the phone too tightly.
Press the buttons lightly.
Use the special features which are designed to minimize the
times of pressing buttons, such as Message Templates and Predictive Text.
Take many breaks to stretch and relax.
Emergency Calls
This phone, like any wireless phone, operates using radio signals, which cannot guarantee connection in all conditions. Therefore, you must never rely solely on any wireless phone for emergency communications.
Loud Noise
This phone is capable of producing loud noises, which may damage your hearing. Turn down the volume before using headphones, Bluetooth stereo headsets or other audio devices.
Phone Heating
Your phone may become warm during charging and during normal use.
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Electrical Safety
Accessories
Use only approved accessories.
Do not connect with incompatible products or accessories.
Take care not to touch or allow metal objects, such as coins or key rings, to contact or short-circuit in the battery terminals.
Never puncture the surface of the battery with sharp objects.
Connection to a Car
Seek professional advice when connecting a phone interface to the vehicle electrical system.
Faulty and Damaged Products
Do not attempt to disassemble the phone or its accessories.
Only qualified personnel can service or repair the phone or its accessories.
If your phone (or its accessories) has been submerged in water, punctured, or subjected to a severe fall, do not use it until you have taken it to be checked at an authorized service center.
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Radio Frequency Interference
General Statement on Interference
Care must be taken when using the phone in close proximity to personal medical devices, such as pacemakers and hearing aids.
Pacemakers
Pacemaker manufacturers recommend that a minimum separation of 15 cm be maintained between a mobile phone and a pacemaker to avoid potential interference with the pacemaker. To achieve this, use the phone on the opposite ear to your pacemaker and do not carry it in a breast pocket.
Hearing Aids
People with hearing aids or other cochlear implants may experience interfering noises when using wireless devices or when one is nearby.
The level of interference will depend on the type of hearing device and the distance from the interference source. Increasing the separation between them may reduce the interference. You may also consult your hearing aid manufacturer to discuss alternatives.
Medical Devices
Please consult your doctor and the device manufacturer to determine if operation of your phone may interfere with the operation of your medical device.
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Hospitals
Turn off your wireless device when requested to do so in hospitals, clinics or health care facilities. These requests are designed to prevent possible interference with sensitive medical equipment.
Aircraft
Turn off your wireless device whenever you are instructed to do so by airport or airline staff.
Consult the airline staff about the use of wireless devices onboard the aircraft. If your device offers a ‘flight mode’, this must be enabled prior to boarding an aircraft.
Interference in Cars
Please note that because of possible interference with electronic equipment, some vehicle manufacturers forbid the use of mobile phones in their vehicles unless a hands-free kit with an external antenna is included in the installation.
Explosive Environments
Gas Stations and Explosive Atmospheres
In locations with potentially explosive atmospheres, obey all posted signs to turn off wireless devices such as your phone or other radio equipment.
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Areas with potentially explosive atmospheres include fueling areas, below decks on boats, fuel or chemical transfer or storage facilities, and areas where the air contains chemicals or particles, such as grain, dust, or metal powders.
Blasting Caps and Areas
Power off your mobile phone or wireless device when in a blasting area or in areas posted power off “two-way radios” or “electronic devices” to avoid interfering with blasting operations.
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