ZTE AD3700 User Manual

Table of Contents

The Basics 4

Getting Started 5

VZAccess Manager Overview 7

Wireless Device Overview 14

Assistance 16

May we help you? 17

The My Verizon Advantage 17

Loss or Theft 21

Toll-free Calls and Emergency Services 22

Fraud Prevention 22

Assistive Communication Devices 23

Optional Services 24

Safety and Protection 25

Wireless Device Protection 25

International Services 25

Other Products and Services 27

More information 28

TABLE OF CONTENTS

QRGPCGlobal708

Welcome

Thank You for Choosing Verizon Wireless

You’re now connected to the power of America’s most reliable wireless network. This guide will help you understand your new wireless device and all the things you can do with it at home or abroad. So let’s get started.

For more details, please refer to the User Guides located on your installation CD.

The Basics

• Getting Started

• VZAccess Manager Over view

• Wireless Device Overview

THE BASICS

3 4

THE BASICS

Getting Started

THE BASICS

Just the basics; we’ll get into the fun stuff later on.

1. USB Interface

2. Antenna Jack

3. LED

4. Insert SIM Card

Installing the SIM Card*

Your GlobalAccess wireless devices comes with a SIM card installed which along with a Global Feature on your account, enables you to access data while outside the U.S. Should your SIM card be lost or damaged, please follow these instructions for the installation of your new SIM:

1. Remove SIM card from the outer card being careful not to

touch the gold contacts.

2. Insert SIM card into the slot by opening the SIM card cover

located underneath USB modem. Hold the card so the writing on the back of the card is facing you and the gold contact points are properly aligned with the SIM card slot.

3. Insert SIM card with the Verizon Wireless/Vodafone logo

facing you into the slot.

The SIM card may remain in the wireless device permanently once installed (No need to remove).

[SPACE SHOULD BE LEFT TO INSERT AN IMAGE OF THE SIM BEING INSERTED INTO THE DEVICE (1” x 1” placeholder)]

NOTE: Should your SIM card be lost or damaged please call 1-80 0-922-0204 to speak with a Customer Service Representative. From outside the U.S. call + 1-908-559-4899 for 24/7 Global Support.

*Your SIM (Subscriber Identity Module) card is a small rectangular plastic card that stores your phone number and important information about your wireless service.

CAUTION: Do not bend or scratch your SIM card. Avoid exposing your SIM card to static electricity, water or dirt.

THE BASICS

Getting Started

THE BASICS

VZAccess ManagerSM CD

Getting the most out of your wireless device couldn’t be any easier than with the enclosed VZAccess Manager CD. By inserting the VZAccess Manager CD you will find all the software you need to get started and also learn all about setting up your GlobalAccess wireless device. You’ll be online and making the most out of your GlobalAccess wireless device before you know it.

IMPORTANT: Prior to using GlobalAccess service outside of the U.S., you must:

1. Install VZAccess Manager GlobalAccess as provided with

your VZAccess Manager CD.

2. Activate service using your Mobile Broadband/

NationalAccess wireless device.

VZAccess Manager Overview

VZAccess Manager is a powerful application tool designed to make piloting your remote office a breeze. It allows you to manage, monitor and customize your wireless network activity through an easy-to-use interface. VZAccess Manager also makes it easy to connect to the Internet or your corporate intranet, send email or TXT Messages* — virtually anything you can do using a land-based Internet connection. You’ll also be able to time your network sessions, see the amount of data being transferred, view your usage history, connect to Verizon Wireless for product and account information, receive help and support, plus much more.

*TXT Messaging-c apable device required.

Ways to Access

With VZAccess Manager, you can leave the office without leaving your broadband connection. With wireless Internet solutions such as Mobile Broadband, NationalAccess, and GlobalAccess along with Verizon Wireless devices or Mobile Office Kits, it’s easier and faster than ever to stay connected.

• Mobile Broadband — Need to leave the office but don’t want to leave your broadband behind? With Verizon Wireless Mobile Broadband, you can work outside the office at broadband speeds. With access to America’s most reliable broadband network, you can download complex files and view email attachments at typical speeds of 600 to 1400 Kbps (download) and 500 to 800 Kbps (upload).*

*Speed claim based on our network tests with 5 MB FTP data files without compression. Verizon Wireles s is rapidly adding Rev. A capability to your Mobile Broadband service area. Your Mobile Broadband Rev. A-enabled device will indicate coverage when you are in a Mobile Broadband Rev. A service area. When outside the Rev. A service area, your wireless device will rever t to Mobile Broadband Rev. 0 (typical download speeds will be 400–700 Kbps and upload speeds will be 60–80 Kbps) or NationalAccess coverage areas, where available. Actual throughput speed and coverage may vary. Speed claims not applicable when roaming.

• NationalAccess — NationalAccess is the Verizon Wireless national wireless Internet service. With the power of Verizon Wireless, users can browse the Internet and view email attachments and business applications from a notebook computer at typical speeds of 60 to 80 Kbps and bursts up to 144 Kbps.*

NationalAccess is available in thousands of cities and towns across the nation.

*Speed claim based on our network tests with 101 kilobyte FTP data files. Actual throughput speed and coverage may var y. Speed claim n ot applicable when roaming .

THE BASICS

Getting Started

THE BASICS

• GlobalAccess — GlobalAccess, an extension of Mobile Broadband and NationalAccess, is a high-speed global remote access service, available in more than 135 destinations worldwide. Providing a secure notebook connection to the Internet, corporate Intranet and email abroad.

Supported Connection Types

• Mobile Broadband

• NationalAccess

• GlobalAccess*

*SIM Card required. For more information, a complete list of coverage areas and network providers, visit verizonwireless.com/vzglobal.

VZAccess Manager Installation

Getting started with your new wireless device is simple. All you have to do is insert the installation CD into your notebook computer’s CD-ROM drive. The Setup Wizard will guide you through the simple installation process and help you set up your user preferences. And with the new VZAccess Manager software automatically included with your installation, you’ll find that your wireless device is just as easy to use as it is to install.

IMPORTANT: VZACCESS MANAGER SOFTWARE MUST BE INSTALLED BEFORE

YOU INSERT T HE WIRELESS DEVICE INTO THE NOTEBOOK COMPUTER FOR THE FIRST TIME. ONLY AFTER THE SOFTWARE HAS BEEN INSTALLED CORRECTLY CAN THE NOTEBOOK COMPUTER’S OPERATING SYSTEM SUCCESSFULLY DETECT AND CONFIGURE THE WIRELESS DEVICE.

IMPORTANT: Please wait until the Setup Wizard tells you to insert your wireless device. Inserting it at any other time may cause your wireless device to install incorrectly and fail to work properly on the net work.

In most operating s ystems, the VZAccess Manager will launch automatically on your screen once the soft ware is prop erly install ed. (If the VZAccess Manager does not open automatically, you can launch it from your Start menu. Refer to User Guide for complete de tails.)

System Requirements

In order to set up VZAccess Manager, you will need the following minimum system requirements:

• Windows® 2000 Professional, or XP (Home, Professional or Tablet) and Window Vista

• Verizon Wireless device (PC Card, ExpressCard or USB Mod em)

• Optional Wi-Fi adapter for Wi-Fi access

• Internet browser software for Internet access, or the

software used by your company for network access

• Verizon Wireless data service

• One Type-A USB Port

• Memory (RAM): 32MB

• Hard Disk Space: 14MB

• C D - R O M

NOTE: Please wait until the Setup Wizard tells you to inser t your wireless device. Inserting it at any other time may cause your device to install incorrectly and fail to work properly on the network.

THE BASICS

Getting Started

THE BASICS

STEP 1: Install VZAccess Manager

1. Insert the installation CD into your notebook computer; the

CD front end runs and presents you with several options. At this point, you can proceed with the VZAccess Manager setup or exit the setup process.

2. Choose the “Install VZAccess Manager” option to begin

the installation process. The VZAccess Manager installation program opens. Click “Next.”

3. A License Agreement dialog box appears. If you agree

to be bound by it, click “I agree…” followed by “Next” to continue.

4. It is recommended that you leave the default path as is

and press “Next.”

5. Click “Next” to start the installation process.

After the files are copied to your notebook computer, the Installation Complete dialog box appears. When you press “Finish,” VZAccess Manager automatically starts.

Note: On most compute rs, VZAccess Manager launches automatically on your screen once the software is proper ly installed . If VZAccess Manager does not open automatically, you can launch it from your “Start ” menu. (Refer t o the VZAccess Manager Software User Guide on your installation CD for complete details.)

STEP 2: VZAccess Manager Setup Wizard

1. Launch VZAccess Manager from your notebook computer’s

programs/applications list, or from the desktop/dock, if you created a shortcut to VZAccess Manager.

2. On the first run of VZAccess Manager, the Setup Wizard

automatically launches. You are presented with a Welcome screen. Click “Next” to continue.

3. Specify the type of wireless device you intend to use with

VZAccess Manager. Select either “Detect both Wi-Fi and WWAN” or “Detect WWAN device only.” For the purposes of this guide, “Detect both Wi-Fi and WWAN” will be used. (Your experience in Step 4 may be different, depending on your selection.) Click “Next” to continue.

4. VZAccess Manager detects Wi-Fi adapters on your

notebook computer. If your notebook computer has a built-in Wi-Fi adapter, proceed to Step 5. Otherwise, insert your Wi-Fi wireless device now and click “Next.”

NOTE: Drivers for your Wi-Fi wireless device are required, if they are not installed on your computer.

5. VZAccess Manager begins configuration for use of

your wireless device on the wireless networks (Mobile Broadband/NationalAccess/GlobalAccess). Click “Next.”

6. Select “PC Card,” “ExpressCard” or “USB Modem” and

click “Next.”

7. Insert your wireless device (with the Verizon Wireless

label facing up) when prompted by VZAccess Manager and click “Next.”

8. VZAccess Manager attempts to complete configuration.

A. If the wireless device is detected, a screen appears

stating that VZAccess Manager is configured to use the Verizon Wireless Modem. Click “Next” to continue and “Finish” to complete and exit the Setup Wizard.

THE BASICS

Getting Started

THE BASICS

B. If a screen appears stating that your wireless device is

not activated yet, click “Activate” for the Over-The-Air (OTA) activation process to take place. Once activation is completed, click “Next” and “Finish” to complete and exit the Setup Wizard.

Outside of the U.S. and Canada

1. Ensure VZAccess Manager and activation are complete per

‘Getting Started’ section prior to leaving the U.S.

2. I nsert GlobalAccess wireless device together with SIM card.

See section ‘Installing the SIM Card’.

3. Launch VZAccess Manager, if not already running.

4. A message appears to confirm ExpressCard. Click Yes.

VZAccess Manager now searches for a network (may take a few minutes).

5. Verify that you are in a suitable coverage area. Click

‘Options’ tab, select ‘Test WWAN device’.

6. Select VZGlobal link in the Wireless Networks window.

Double click on this or click Connect. The word ‘Connected’ appears at the bottom left of the VZAccess Manager window when a connection is established. If not within coverage, a ‘No Service’ message appears. Please ensure you are in a suitable coverage area. For other issues refer to the troubleshooting section of the VZAccess Manager User Guide.

Wireless Device Overview

With your new wireless device and your notebook computer, a wireless Internet connection is virtually always at your fingertips. Refer to the User Guide on the installation CD to see how easy it is to get connected.

Inserting Your Wireless Device

After you get your software up and running, open VZAccess Manager and you’re ready to begin using your wireless device. Start by holding it along the edges and insert it into your notebook computer’s USB port. If your wireless device comes equipped with an antenna, then fully extend the antenna. Your computer’s operating system will signal that it’s ready to make a network connection.

Establishing Conne ctions

You’re ready to take off once your wireless device is properly inserted. Launch VZAccess Manager by double-clicking the VZAccess Manager icon on your notebook computer’s desktop. The VZAccess Manager application window displays the connection options. Select the connection: “Verizon Wireless — VZAccess.” Then just click the “Connect” button when it becomes enabled. VZAccess Manager may take a moment to establish a connection, but will show a connection message when enabled.

+ 14 hidden pages