Zoom X7N Quick Install Guide

This Quick Start describes how to connect the X7N to one or more computers or other devices. First the X7N is configured using a
computer; and then the X7N is connected to one or more computers or other devices. More detailed information, including information
using the X7N for online gaming, is in the User Manual on the CD.

Package Contents

Zoom X7N ADSL modem Ethernet cable Power cube One long phone cord
A splitter to enable you to use a single ADSL wall jack for both an Internet connection and for telephone service (certai n countries

only). Some splitters ship with a small phone cord attached to the splitter, others ship with a separate small phone cord.
CD (contains the installation software, documentation, warranty, and Customer Support information)

If ADSL service was working at your location and you are replacing an ADSL modem, read this.

It’s important to know whether your ADSL service requires the modem to have a User Name and Password to access and browse the
Internet. This User Name and Password may be different from the User Name and Password used to access a service provider’s email
or to log in to the modem’s Configuration Manager.

 If your ADSL service DOES require a User Name and Password, be sure to write down the ones you’ve been using. They will

be useful when you install your Zoom modem.

 If your ADSL service DOES NOT require a User Name and Password, please be aware that some of these services require

you to disconnect your “old” modem for at least 2 hours before installing a new modem including your Zoom modem.

To Install the X7N on a Windows Computer, use the Install Assistant.

1 Turn on the Windows computer that you will use for setup. This can be any Windows 7, Vista™, XP, 2000, Me or 98 computer with

an available Ethernet port.

2 Insert the supplied CD into the CD drive of your computer. The CD should start automatically.
3 Follow the on-screen prompts for the Install Assistant.

Note to Windows 7 users: You may see a message box that says your soft ware may n ot have installed
correctly. You can safely ignore this message box.

Now check that your installation worked by opening a Web browser and connecting to your favorite web site. If you ca nnot connect to
the Web, please refer to the Troubleshooting Tips in this Quick Start or the User Manual on your CD.

For Advanced Setup options such as setting up your X7N for online gaming, please refer to the User Manual on the CD.
If you would like to connect additional computers or other devices to your X7N by using a wired Ethernet connection, please go to

Connecting additional computers or other devices to the X7N.

Installing your X7N on a Macintosh or other computer (does not use Install Assistant)

1 Shut down the computer that you want to connect to the X7N.
2 Connect the power adapter to the receptor on the back panel of your X7N and plug the ot her end of the power adapter into a wall

outlet or power strip.

3 Press the Power button on the back panel of your X7N to power ON the modem.
4 Connect an Ethernet cable between any one of the X7N’s ETHERNET ports and an y of the computer’s or other device’s Ethernet

ports. Then turn on the computer or game station. One Ethernet LED on your modem’s top panel should turn on.

X7N QUICK START

X7N Back Panel Diagram

5 Connect the supplied phone cord between your modem’s DSL jack and a phone jack with ADSL service

ANTENNA DSL ETH 4 ETH 3 ETH 2 ETH 1 POWER RESET/WPS ON/OFF ANTENNA

Note: Many X7N models include a filter/splitter. This can be used if you want to use a phone near the modem. A filter/splitter or

ADSL filter should also be used with phones not located near the modem, to prevent interference between the modem and phone
when the phone is off-hook.

To use a filter/splitter with a modem and a phone, connect the filter/splitter’s LINE or PHONE LINE jack to a phone jack in the
wall, plug the supplied phone cord between your modem’s DSL jack and the filter/splitter’s MODEM jack, and plu g the phone into
the filter/splitter’s PHONE jack. (Some but not all filter/splitters require you to use a short phone cord to connect the filter/splitter
to a phone jack in the wall.)

Note that the filter/splitter is NOT required if you simply want to plug your modem into a phone jack in the wall, without sharing
that jack with a telephone.

If you are using a filter/splitter with a phone only and not a modem, connect the filter/splitter’s LINE or PHONE LINE jack to a
phone jack in the wall, then plug the phone into the filter/splitter’s PHONE jack. (Some but not all filter/splitters require you to use
a short phone cord to connect the filter/splitter to a phone jack in the wall.)

6 After a few seconds, your DSL LED will begin blinking, then become solid. If the DSL LED does not become solid, please refer to

the Troubleshooting Tips in the User Manual on your CD.

7 Follow the steps in this Quick Start’s Logging into the Configuration Manager and then continue with Step 6.
8 Go to the Configuration Manager’s Basic Setup page. Under Automatic Configuration, click Start.
9 If the X7N finds a PPPoE or PPPoA connection, on the Basic Setup page enter the User Name and Password for your Internet

Service Provider, then click Save. (You should have a User ID or User Name, which is often your email address or the characters
preceding the @ sign in your email address. You should also have a password. The PPPoE or PPPoA User Name and Password
are NOT the User ID and Password that you used to get into the Basic Setup menu.)

If the X7N finds a 1483 Bridged or 1483 Routed connection, you won’t need a User Name or Password.

If the X7N does not detect your connection, please refer to the Troubleshooting Tips in the User Manual on your CD.

Now check that your installation worked by opening a Web browser and connecting to your favorite web site. If you ca nnot connect to
the Web, please refer to the Troubleshooting Tips in the User Manual on your CD.

For Advanced Setup options such as setting up your X7N for online gaming, please refer to the User Manual on the CD.
If you would like to connect additional computers or other devices to your X7N, either with a cable or wirelessly, please continue below

with Connecting additional computers or devices to the X7N.

Connecting additional computers or other devices to the X7N

You can connect additional computers to the X7N in two ways. You can use a wired Ethernet connection by connecting an
Ethernet cable between the Ethernet port of your computer or other device and any one of the X7N’s four Ethernet ports, or you can
establish a

wireless connection.

Wired Ethernet Connection

1 Shut down and power off the computer you want to connect to the X7N. (This is important because the computer must locate the

correct IP address for the modem. This is done when the computer is turned back on in step 3 below.)

2 Plug an Ethernet cable between any one of the modem’s available ETHERNET ports and any of the computer’s available Ethernet

ports. Then turn on the computer or game station. An Ethernet LED on your modem’s top panel should turn on, corresponding to
the Ethernet port you used.

3 Verify that your Internet connection is working for that computer. Open your Web browser (for instance, Internet Explorer, Firefox,

or Chrome) and try to connect to a familiar Web address.

4 Repeat steps 1–3 for each computer you want to add.

Wireless Connection

First, determine whether the computer or other device has built-in WiFi®-compatible wireless capability. (This is also call ed 802.11 or
wireless LAN capability.) Most current notebooks and laptops do; most desktops don’t. If your compute r or other device doesn’t have
WiFi-compatible wireless capability, you will need to add that capa bility. The lo west cost way to do this for a computer is usually with a
WiFi-compatible USB adapter. You may want to use a WiF i-compatible Ethernet client inst ead if yo u want to give yo ur computer lo nger
range, or if you are using a computer or other device that doesn’t run a Windows or Macintosh operating system.

Once you have WiFi-compatible wireless capability, connect to the X7N’s wireless network. Many computers will display a message
such as: “Wireless network detected. Click here for available networks.” The X7N network is named Zoom unless you changed the
name. The X7N wireless network comes with security OFF to simplify installation. We recommend that you turn wireless security ON as
discussed below.

Setting Up Wireless Security

While configuring wireless security, we strongly recommend that you connect your computer to the X7N using an Ethernet cable.
We include instructions here for setting up a net work that supports devices that use either WPA2 or W PA security. Most devices support

one of these methods. You can check the manual that came with each device to confirm that all of your wireless devices support WPA2 or
WPA security.
Note: Older devices may not support WPA2 or WPA in which case you can use WEP (Wired Equivalent Privacy) 64-bit security, because
WEP-64 works with most wireless equipment. If you want to use WEP, please see the User Manual on the CD for instructions.

To set wireless security, follow these steps:

Refer to Logging into the Configuration Manager section and follow the steps to login to the Zoom Configuration Manager and

1

then continue with Step 2.

2 Click Wireless on the left-side menu of the Configuration Manager.
3 Then click Security on the left-side menu and from the drop-down menu for Select SSID, select Zoom.
4 From the Network Authentication drop-down menu, select Mixed WPA2 / WPA.
5 In the WPA Pre-Shared Key text box, enter a passphrase of your choice.

6 Write down this passphrase and put it where you can find it – on the bottom of the X7N case, for instanc e, and in a M odemSettin gs

file.

7 Click Save/Apply.
8 Now you need to set up each of your wireless devices with the SSID and security key.

a. First, make sure that the device's wireless capability is switched on. (Many notebooks have a button for wireless, for

instance.)

b. Next go to the device’s area for configuring a wireless network connection.
c. Select the Site Sur vey, Scan or similarl y named option to see a list of the wireless access points in your area. That

list should include the SSID Zoom unless you changed the name to something else.
d. Select the X7N’s network (for instance, Zoom) and enter the WPA2 key that you just wrote down in Step 6.
e. Save your settings.
f. Check that you can now browse the Internet.

Your security setup is now complete for this computer or other device. If you don’t have other devices to set up, you’re done!

Logging into the Configuration Manager

1 Open the Zoom Configuration Manager by entering the following in your Web browser's address bar: http://192.168.1.1
2 In the Enter Network Password dialog box, type the following User Name and Password in lower case, then click OK.

User Name: admin

Password:

(The User Name and Password entered here are not the same as the User Name and Password that your Internet service prov ider
may have given you.)

zoomadsl

Setting Advanced Features

The options that are set by default when your X7N is installed are sufficient for most users. However, those who want or need to
change the X7N’s settings can do so using the Advanced Setup page in the Zoom Configuration Manager. For detaile d information
about using the Advanced features, please see the User Manual on the CD.

Troubleshooting Tips

For additional Troubleshooting Tips, please consult the User Manual on the CD.

My DSL Connection requires a User Name and Password but I don’t know where to find this information.

If you are replacing a modem, use the same User Name and Password that you used for the modem you're repl acing. If you don’t
remember your User Name and Password you may be able to change or retrieve them using either a software tool from yo ur provider
or online at your provider’s support website. If your provider does not offer these options, then you may need to speak to the provider to
get your User Name and/or Password.

I am unable to connect to the Internet.

Try the simplest connection, connecting a computer to one of the X7N Ethernet ports. Verify that the PWR light on the modem is on and
that your cable connections are correct. Most computers have a power light next to the Ethernet jack (to indicate the Ethernet cable is
properly connected). Verify that this light is on and that the Ethernet light on the front of the X7N is on. If the Ethernet light is off on
either the X7N or on the computer, verify that the cable is properly pushed in. If the light still doesn’t turn on you shoul d try another
Ethernet cable. Next, try turning your computer off and then on. This ensures that your computer gets a correct IP address from the
X7N.

To check your phone cable, replace it with a tested working phone cable. If you have installed a splitter between the X7N and the
phone jack, remove this filter. If this solves the problem you may need to replace this splitter. When testing the X7N make sure that the
telephones in your house are not in use. If the problem only exists when a particular phone is in use, then you ma y need to install a
filter on that phone; or if there is an existing filter, you should replace it.

If none of these steps corrected your problem, please refer to the full length User Manual for a more extensive list of Troubleshooting
Tips; or contact your service provider or Zoom’s support team as described below.

My computer/devices are not connecting wirelessly to the X7N.

Try the following:
 Reorient the X7N antennas and/or the receiving antenna. Vertical antennas are usuall y best but you can try a horizontal orientation
for an X7N antenna.

 Move the X7N to an area closer to your wireless devices.
 Change the wireless channel. In the unlikely event that you experience performance issues with your wireless network, you may want

to set your network up on a channel that’s different from the factory-set channel of 10. For instructions on changing the wireless
channel, please refer to the full length User Manual on the CD.