Zoom 4412A, 4412A-TF User Manual

Wireless-G

PC Card

U S E R’S G U I D E

Contents

Overview ......................................................................... 3

Installation Instructions................................................. 4

What’s in the Package................................................... 4

Before You Begin .......................................................... 4

Installing the Wireless-G PC Card Adapter.................... 5

Getting Connected ........................................................ 9

The Adapter LEDs........................................................12

Setting Security.............................................................13

Accessing the Security Screen.....................................14

WPA2-PSK (Pre-Shared Key)......................................16

WPA-PSK (Pre-Shared Key)........................................17

WEP (Wired Equivalent Privacy) ..................................18

WPA2-Enterprise .........................................................20

WPA.............................................................................23

Certificate (WPA2-Enterprise and WPA) ......................25

Changing your Security Setting ....................................26

Advanced Options.........................................................27

Creating Profiles...........................................................27

Monitoring Link Status..................................................30

Using Site Survey and Rescan.....................................31

Advanced Configuration...............................................33

Appendix A. TCP/IP Settings........................................34

Appendix B. Troubleshooting.......................................39

Appendix C. Zoom Technical Support Services..........41

Appendix D Regulatory Information.............................45

Wireless-G PC Card Adapter2

Overview

The chapters in this

•

Install the Zoom Wireless-G PC Card adapter on a Windows

PC

•

Connect to a wireless network

•

Enable security on the Wireless-G PC Card adapter

•

Use the advanced features of the Wireless-G PC Card

configuration software

Chapters 1 and 2 cover the basics – what you need to get
connected and to enable security.

If you are interested in the more advanced features of the
Wireless-G PC Card adapter, please see Chapter 3. This
chapter explains how to create profiles so you can switch your
connection from one network to another, monitor the strength of
your network connection, and scan a list of available networks.

User’s Guide

describe how to:

Overview

3

1

Installation Instructions

This chapter provides simple instructions for installing the
Wireless-G PC Card software on a Windows PC. If you have
already installed the adapter on a computer (using the separate
Quick Start booklet), you can skip this chapter and begin with
Chapter 2: Setting Security.

What’s in the Package

The Wireless-G PC Card adapter package includes the
following:

•

•

Wireless-G PC Card

adapter

•

Quick Start manual

Before You Begin

Before you install the Wireless-G PC Card adapter, check that
your computer has the following:

CD containing the

Installation Wizard and
documentation

•

PCMCIA slot

•

Windows XP, 2000, Me,

or 98SE

If you are using Windows 98SE:

least 64MB RAM and a 300 MHz or faster CPU. Also, you may
need the
process.

Windows 98SE Installation CD

•

CD drive

•

At least 6 MB of free hard

drive space

Your computer must have at

during the setup

Wireless-G PC Card Adapter4

Installing the Wireless-G PC Card Adapter

Important!

Wireless-G PC Card into your laptop.

1111

Insert the
CD should start automatically and the
screen should appear. Select your language. (If the CD does
not start automatically, on the Windows desktop click the

Start

is the letter of your CD drive.)

2222

From the menu choices, select

Card

do so, restart your computer after you complete this step.)

Install the software BEFORE you insert the

Wireless-G PC Card

button, click

. (Note to

Run

Windows Me

, and then type

CD into the CD drive. The

Language Selection

E:\setup.exe

Installation Wizard

users — If you are prompted to

where

then

E

PC

Chapter 1: Installation Instructions

5

3333

The setup program opens:

4444

Follow the prompts to complete the installation.

5555

At the final setup screen, click
computer.

Finish

and then turn off your

Wireless-G PC Card Adapter6

6666

While your laptop is off, insert the Wireless-G PC Card into
the PCMCIA slot on your laptop, making sure that the LEDs
are facing up. You will hear the card click softly into place.

7777

Turn the computer on. Windows will find your new hardware.
You may see a

progression of the installation. Typically no user action is
necessary. If you are using Windows XP, you may be
required to click

Depending on your operating system, you may also see a

Hardware Installation
Found
Yes
Yes

hardware.

8888

To verify that the adapter is working correctly, on your
Desktop, right-click
from the pop-up menu.

box. You can safely ignore these messages and click

Continue Anyway

or
to restart your computer to finish setting up your new

Found New Hardware

Next

.

box or a

My Computer

Digital Signature Not

. If prompted, click

and select

box indicating the

Finish

Properties

and/or

Windows XP/Windows 2000

9999

window, select the

Manager

Windows Me/Windows 98SE

window, select the

button.

: In the

Hardware

Device Manager

tab and click the

: In the

System Properties

Device

System Properties

tab.

Chapter 1: Installation Instructions

7

All operating systems:

10

10

1010

Network Adapters

next to the

(
responding or that are not installed properly.)

Your Wireless-G PC Card adapter is successfully installed!

Zoom Wireless-G PC Card

This alert icon appears next to devices that are not

In the list of devices, double-click

and make sure there is no alert icon

adapter.

Continue with

Getting Connected

on the next page.

Wireless-G PC Card Adapter8

Getting Connected

The installation places a Zoom
your desktop:

1111

Double-click this icon to open the
configuration software:

Wireless-G PC Card

Wireless-G PC Card

icon on

Profile

In the
adapter has identified the strongest wireless network signal
in your vicinity – in your office building, for example, or in a
public space such as a cafe or airport.

Chapter 1: Installation Instructions

text box, the term “ANY” indicates that the

9

2222

Select the
within range:

Site Survey

tab to see a list of wireless networks

There are two types of wireless networks:

Ad Hoc

Important

set up Static IP addressing. See

Settings

3333

Highlight the network you want and click

.

•

In an

•

In an

Infrastructure

communicate with each other via a wireless access
point, a router, or an ADSL modem with built-in wireless
technology.

Ad Hoc

communicate directly with other “client” devices that are
using wireless adapters. The network does not include a
wireless access point.

: When you join an Ad Hoc network, you need to

on page 34.

network, a group of wireless devices

network, wireless devices

Infrastructure

Appendix A: TCP/IP

Join

.

Wireless-G PC Card Adapter10

and

If the network you select has security configured, you
must enable and configure security on your computer before
you can connect. See Chapter 2,

13.

4444

Your laptop should now be connected to the network, as
long as your security settings match those of the access
point and other network users. To check your connection,
open your Web browser and go to your favorite site.

If you have difficulty accessing the Internet, follow the
suggestions in your browser’s “Page cannot be displayed”
message. You may need to adjust your LAN settings.

As you work online, you can monitor your connection easily
using the
taskbar when you open the Wireless-G PC Card utility:

The icon’s color indicates the link status:

Link Status

Blue indicates an excellent or good link.

icon that appears in the right corner of the

Setting Security

on page

Yellow indicates a usable but weak link.

Red indicates no link or a very poor link.

Chapter 1: Installation Instructions

11

The Adapter LEDs

The states of the LEDs on the Wireless-G PC Card adapter are
explained below.

LED Status Meaning
LINK

ACT
(Activity)

Flashing

Steady

Flashing Adapter is transmitting or receiving

Adapter is attempting to connect to a
wireless network.

Adapter is connected to a network.

data.

Wireless-G PC Card Adapter12

2

Setting Security

We strongly recommend security, although you do not need to
use it to get your wireless connection working.

Important!

access point. You then enable security on the adapter using the
same configuration that you used for the access point. For
example, if the wireless access point is configured for WPA2­PSK, you must select WPA2-PSK security in the Wireless-G PC
Card configuration software and enter the same encryption key.

Select one of five ways to configure and implement security for
your wireless network:

WPA2-PSK (W

•

the recommended option if it is supported by the access
point and the devices in your network. WPA2-PSK protects
your communications with AES (Advanced Encryption

S

network composed of both WPA and WPA2 wireless clients.

WPA2-PSK requires you to enter an encryption key shared
by the access point.

WPA PSK (W

•

If the devices in your network do not all support WPA2-PSK,
select WPA-PSK. WPA-PSK protects your communications
with TKIP (Temporal Key Integrity Protocol).

You must first enable security on the the wireless

iFi ® Protected Access 2 Pre-Shared Key) is

tandard). Some access points permit a “mixed mode”

iFi ® Protected Access Pre-Shared Key)

Chapter 2: Setting Security

13

This option requires you to enter an encryption key shared
by the access point.

WEP (W

•

If the devices in your network do not support WPA2-PSK or
WPA-PSK, select

This method requires you to enter an encryption key. The
keys can be 64 or 128 bits in length.

WPA2-Enterprise

•

If you are linking to a network that accesses a RADIUS
(Remote Authentication Dial-In User Service) authentication
server, and if the devices in the network support WPA2,
select WPA2-Enterprise. This option provides security with
AES (Advanced Encryption Standard). AES has a key size
of 128, 192, or 256-bits. In order for eavesdroppers to
decipher a message, they would have to try every possible
key.

WPA

•

A

uthentication Dial-In User Service) authentication server
that does not support WPA2. WPA provides security with
TKIP (Temporal Key Integrity Protocol), which dynamically
changes keys as the system is used.

ired Equivalent Privacy)

WEP

data encryption.

is an option for users who access a RADIUS (Remote

Accessing the Security Screen

1111

On your desktop, double-click the

Card

icon:

Zoom Wireless-G PC

Wireless-G PC Card Adapter14

2222

Zoom Wireless-G PC Card

The
opens to display the configuration parameters:

configuration software

3333

Make sure that the desired wireless network is displayed in

Profile

the
designates an Infrastructure network) and that the

Type

is correct. (For the differences between Infrastructure

and Ad Hoc networks, see page 10.)

4444

Select the

Configuration

To configure Go to page

WPA2-PSK 16

WPA-PSK 17

WEP 17

WPA2-Enterprise 20

WPA 23

Chapter 2: Setting Security

SSID

and

Enable Security

text boxes (the term

check box to open the

window. For Step 5, consult the table below:

<Infra>

Network

Security

15

WPA2-PSK (Pre-Shared Key)

5555

In the

Mode

Security Configuration

drop-down arrow and select

window, click the

WPA2-PSK

Encryption

.

6666

7777
8888

9999

That’s it! You have configured WPA2-PSK security for your
wireless connection, and you’re ready to use the Internet.

Pre-shared key [WPA]

In the
key that is used on the wireless access point. We advise you
to enter a key with a minimum of 20 random characters.

Click OK to save your settings and return to the

Configuration

On the
Click the

Configuration

tab.

tab, click

Close

box to exit the configuration software.

area, enter the same network

Apply

.

Wireless-G PC Card Adapter16

WPA-PSK (Pre-Shared Key)

If not all of the wireless devices in your network support the
recommended WPA2-PSK, select WPA-PSK.

5555

In the

Mode

Security Configuration

drop-down arrow and select

window, click the

WPA-PSK

Encryption

.

6666

7777
8888

9999

Chapter 2: Setting Security

Pre-shared key [WPA]

In the
key that is used on the wireless access point. We advise a
key with a minimum of 20 random characters.

Click OK to save your settings and return to the

Configuration

On the
Click the

Configuration

tab.

tab, click

Close

box to exit the configuration software.

area, enter the same network

Apply

.

17

That’s it! You have configured WPA-PSK security for your
wireless connection, and you’re ready to use the Internet.

WEP (Wired Equivalent Privacy)

5555

In the

Mode

Security Configuration

drop-down arrow and select

window, click the

WEP

Encryption

:

Wireless-G PC Card Adapter18

6666

In the

Preconfigured key [WEP]

area, do the following:

a

b

c

d

Format for entering key

In the

ASCII characters

•

wireless products

Hexadecimal digits

•

some adapters are not Zoom products

Key Length

In the

bits

.

Note: 128-bit WEP provides more security than 64-bit,
but 128-bit could diminish network performance.

Key Index

In the
key, select which of four keys – 1, 2, 3, or 4 – will be
used to encrypt the data. The key you select must be the
same one that is selected on the access point. We
recommend that you use Key 1.

128-bit WEP uses just a single key.

Network Key

In the
below as a guide.

The key must be the same for all the devices on your
network.

If you selected key
type…

if your network uses all Zoom

if an access point, router, or

drop-down list, select

drop-down list, if you are using a 64-bit

text box, enter a key using the table

Enter exactly…

drop-down list, select

128 bits

or

64

Hexadecimal digits
– 128 bits

Hexadecimal digits
– 64 bits

ASCII – 128-bits 13 characters. The characters can

ASCII – 64 bits 5 characters. The characters can be

7777

Re-enter the key in the

Chapter 2: Setting Security

26 characters A–F, a–f and 0–9. For
example,
00112233445566778899AABBCC.

10 characters. The characters can
be A-F, a-f, and 0-9. For example,
11AA22BB33.

be any upper- or lower-case letters
and numbers. For example:
MyKey12345678.

any upper- or lower-case letters and
numbers. For example, MyKey.

Confirm Network Key

text box.

19

8888

Click OK to save your settings and return to the

Configuration

tab.

9999

On the

10

10

1010

That’s it! You have configured WEP security for your wireless
connection, and you’re ready to use the Internet.

Configuration

Click the

tab, click

Close

box to exit the configuration software.

Apply

.

WPA2-Enterprise

Select WPA2-Enterprise if

•

you are linking to a corporate network that uses a RADIUS

(Remote Authentication Dial-In User Service) authentication
server

•

all of the devices in the network support WPA2, or your

access point offers both WPA2 and WPA.

Wireless-G PC Card Adapter20

5555

In the

Mode

Security Configuration

drop-down arrow and select

window, click the

Encryption

WPA2-Enterprise

.

6666

7777

IEEE 802.1X Authentication

In the
check box marked

this network

each wireless device (client) sends a signal to the wireless
access point, which in turn sends the signal to the RADIUS
server. The server determines whether or not the client is
allowed to join the network.

Click the
drop-down list and select an authentication protocol:

•

EAP (E

PEAP (P

the (default). With PEAP, you can select from three
authentication extensions:

MS-CHAPV2.

(Challenge-Handshake Authentication Protocol
(default)

GTC

Enable IEEE 802.1X authentication for

is selected. With IEEE 802.1X authentication,

xtensible Authentication Protocol)

rotected Extensible Authentication Protocol –

Microsoft’s version of CHAP

area, note that the

Type

TLS/SmartCard

TLS (T

•

authentication extension options with TLS.

Chapter 2: Setting Security

ransport Layer Security). There are no

21

TTLS (T

•

you can select from four authentication extensions:

unneled Transport Layer Security). With TTLS,

PAP (P
CHAP (C

P
MS-CHAP
MS-CHAPV2

8888

Click the
(see page 25).

9999

Click OK to save your settings and return to the

Configuration

10

10

On the

1010
11

11

Click the

1111

That’s it! You have configured WPA2-Enterprise security for your
wireless connection, and you’re ready to use the Internet.

assword Authentication Protocol)

hallenge Handshake Authentication

rotocol)

(Microsoft’s version of CHAP).

(the default).

Certification

tab.

Configuration

Close

tab and enter the required information

tab, click

box to exit the configuration software.

Apply.

Wireless-G PC Card Adapter22

WPA

Select WPA if you are linking to a corporate network that uses a
RADIUS (Remote Authentication Dial-In User Service) server
that does not support WPA2.

5555

In the

Mode

Security Configuration

drop-down arrow and select

window, click the

WPA

Encryption

.

6666

Chapter 2: Setting Security

IEEE 802.1X Authentication

In the
check box marked

this network

each wireless device (client) sends a signal to the wireless
access point, which in turn sends the signal to the RADIUS
server. The server determines whether or not the client is
allowed to join the network.

Enable IEEE 802.1X authentication for

is selected. With IEEE 802.1X authentication,

area, note that the

23

7777

Click the
drop-down list and select an authentication protocol:

•

•

•

EAP (E

PEAP (P

the default). With PEAP, you can select from three
authentication extensions:

MS-CHAPV2

version of CHAP (Challenge-Handshake
Authentication Protocol.

GTC
TLS/SmartCard

TLS (T

authentication extension options with TLS.

TTLS (T

you can select from four authentication extensions:

xtensible Authentication Protocol)

rotected Extensible Authentication Protocol –

(the default). This is Microsoft’s

ransport Layer Security). There are no

unneled Transport Layer Security). With TTLS,

Type

8888

Click the
(see page 25).

PAP (P

basic form of authentication.

CHAP (C
P

MS-CHAP
MS-CHAPV2

assword Authentication Protocol), the most

hallenge Handshake Authentication

rotocol)

(Microsoft’s version of CHAP).

Certification

tab and enter the required information

Wireless-G PC Card Adapter24

9999

Click OK to save your settings and return to the

Configuration

tab.

10

10

On the

1010
11

11

Click the

1111

That’s it! You have configured WPA security for your wireless
connection, and you’re ready to use the Internet.

Configuration

Close

box to exit the configuration software.

tab, click

Apply

.

Certificate (WPA2-Enterprise and WPA)

A certificate is issued to a wireless network user by a Certificate
Authority – often the corporate network administrator – to confirm
the user’s identity, thereby maintaining network security.

If you are linking to a corporate network that uses an
authentication server and you have configured WPA2 Enterprise
or WPA security, your MIS staff will assist you in completing the
Certification information.

Chapter 2: Setting Security

25

Changing your Security Setting

If the type of security on your wireless network changes, you
need to modify your security settings.

On the
to select a different security option and enter the required
information.

Configuration

tab, click the

Configure Security

button

Wireless-G PC Card Adapter26

3

Advanced Options

The Zoom Wireless-G PC Card utility provides options so you
can create profiles, monitor the signal strength of your network
connection, scan available networks, and specify advanced
settings. This chapter tells you when and how to use each of
these options.

Creating Profiles

A profile is a collection of settings needed for a particular
wireless connection. If you plan to use more than one network,
you can create a profile for each one and then switch to its
profile when you want to connect to that particular network.

For example, you may want to set up profiles for a work network
and a home network, each of which has different configuration
settings. By creating two profiles, you can store the settings for
each network and then switch quickly and easily from one
network to the other by selecting the appropriate profile.

1111

On your desktop, double-click the Zoom

Card

icon.

Appendix A: TCP/IP Settings 27

Wireless-G PC

2222

On the
name for the profile you want to create.

For example, let’s say you have a small home network to
which you want to be able to switch quickly when you arrive
home. Give the profile the name “Home”:

3333

In the Configuration area, enter the following settings:

Configuration

SSID

•

– Enter the network name. In the example above,

the SSID is

Home

tab, in the

.

Profile

text box, enter a

Network Type

•

Hoc.
Ad Hoc channel

•

channel used by the other device(s) in the network. If
you are setting up the first computer in the network,
select a channel.

Also, to avoid interference, it is desirable to have a 5­channel difference between your channel and the
channel being used by another network within range.

Site Survey

Click
settings of other networks within range.

If you are unsure of which channel to use, select the
default, Channel 6.

Transmit Rate

!

adjust automatically in the case of interference or a weak
connection. If you want to specify a fixed speed, choose
one from the drop-down list. Most people should select

Auto

.

28 Wireless-G PC Card Adapter

– From the drop-down list, select

– From the drop-down list, select the

Rescan

, then

– Select

Auto

to check the channel

to allow your device to

Ad

Enable Security

•

Security Configuration

up an ad hoc network, as in this example, only WEP
security is available to you.

– Select this check box to open the

window. Note: If you are setting

After you enter your security settings, click OK to return

Configuration

to the

4444
5555

Appendix A: TCP/IP Settings 29

Configuration

In the
the settings.

Click the

Save

button to save the Profile.

tab.

area, click the

Apply

button to save

Monitoring Link Status

The

Status

area on the

Configuration

about your wireless connection:

State

•

•

•

•

: (Infrastructure only) The
name and the MAC address of
the wireless access point to
which your computer is
connected.

Current Tx
Rate

speed in Megabytes per

s

econd of the last received

packet.

Current Channel

frequency channel.

Throughput (Packets/sec)

TX = number of packets
transmitted per second without
errors.
RX = number of packets
received per second without
errors.

(Transmission)

: Highest transmission

: The Wi-Fi

:

tab displays information

Link Quality

•

only): The transmission quality
of the last received packet.
80 – 100% = Excellent
60 – 80% = Good
40 – 60% = Fair
Under 40% = Poor or no
connection

Signal Strength

•

only): The transmission signal
strength of the last received
packet, expressed as a percent
of maximum allowable power.
80 – 100% = Excellent
60 – 80% = Good
40 – 60% = Fair
Under 40% = Poor or no signal
strength

(Infrastructure

(Infrastructure

30 Wireless-G PC Card Adapter

Using Site Survey and Rescan

Use the
need to do any of the following:

•

Find a list of network names (ESSIDs) so you can connect to a

•

Identify the MAC address (BSSID) of your wireless access

•

Check the channel difference between your network and other

•

Check the network type (infrastructure or ad hoc) of your

•

Verify whether security is enabled for your network

To use this window, click the

Rescan

Site Survey

network

point or wireless router

networks within range

network

button to refresh the list.

window and the

Site Survey

Rescan

button when you

tab, then click the

Appendix A: TCP/IP Settings 31

The information displayed on the

Site Survey

tab is as follows:

ESSID (E

•

Id

consists of two or more Basic
Service Sets (see below). An
ESSID, also known as an SSID or
Network Name, is chosen by the
person who sets up the network.
The ESSID is a code attached to all
packets sent over an infrastructure
wireless network. The code can
contain up to 32 alphanumeric
characters. All devices in the
network must share the same
ESSID.

BSSID (B

•

Id

consists of a wireless access point
connected to wired network and a
set of wireless devices. In an
infrastructure network, the BSSID is
the MAC address of the wireless
router or wireless access point. In
an ad hoc network, the BSSID is the
MAC address of the first computer in
the network to be powered up.

xtended Service Set

entifier): An Extended Service Set

asic Service Set

entifier): A Basic Service Set

Channel

•

channel.

Network Type

•

Hoc (see page 10).

Security

•

configured for the network.

Signal

•

your transmissions.

Supported rates

•

speeds): In networks using older
(802.11b) equipment, the
maximum data rate is typically
11Mb/s, while in networks using

802.11g equipment the maximum
rate is 54Mb/s. In networks that
include both new and older
equipment, the maximum rate is

18. The rates depend on signal
strength and quality.

: The Wi-Fi frequency

: Infrastructure or Ad

: The type of security

: The strength and quality of

(data transfer

32 Wireless-G PC Card Adapter

Advanced Configuration

To access this window, click the

Configuration

Power Save Enabled

•

you select this option, the
Wireless-G PC Card adapter
immediately signals the access
point that it is in Power Save
mode. The access point buffers
all packets until it is polled by
the adapter.

Note:

must also support Power Save.

Nitro XM

•

This technology lets devices
communicate directly with each
other while they remain linked
to a Nitro XM-enabled access
point. Nitro XM enables data
compression and can
significantly enhance data
transfer speed.

Nitro Mode

•

default. Provides special
protocol enhancements to
improve the throughput of your
wireless connection.

tab.

: When

The access point you use

: Selected by default.

: Selected by

Advanced

•

•

button on the

RTS (R

equest To Send)

Threshold

mechanism designed to ensure
that all devices in a network
can send data to the access
point. If some laptops are
having trouble communicating,
enter the maximum packet size
of data to be sent – 0 to 1500
is recommended. If the packet
size exceeds the value you set,
RTS will be activated. The
default is

Frag
Threshold:

often transmits large files, you
can set a limit on packet size. If
the limit is exceeded, the
adapter will split the packet.
The default is

: This is a

Disabled

(Data fragmentation)

If your adapter

(2347).

Disabled

(2346).

Appendix A: TCP/IP Settings 33

Appendix A

TCP/IP Settings

By default, Windows is set for dynamic addressing (DHCP).
Generally, this is the correct setting for an Infrastructure network,
but needs to be changed if you are using an Ad Hoc network.
(Note: Use our instructions as a basic guide. Advanced users will
know other ways to set up their networks.)

Please go to the section that corresponds to your Windows
operating system.

Windows XP

1111

Follow these steps to open the

Properties

aaaa

From the desktop, click the

Panel

bbbb

Right-click the
select

cccc

In the
box, select
click the

dddd

If you have an ad hoc network, continue with step 2a. If
you have an infrastructure network, continue with step
3a. If you’re not sure what kind of network you have,
refer to page 10.

2222

For Ad Hoc Networks: Complete the following to set static IP
addressing:

aaaa

Ensure that
selected. Then select the buttons labeled:

following IP address
server addresses

dialog box.

, and then click

Wireless Network Connection

Properties

Wireless Network Connection Properties

Properties

.

Internet Protocol (TCP/IP)

button.

Obtain an IP address automatically

.

Internet Protocol (TCP/IP)

Start

button, select

Network Connections

from the list, and

Use the

Use the following DNS

and

.

Control

icon, and

dialog

is not

34 Wireless-G PC Card Adapter

bbbb

If this is the first computer to be set up in the ad hoc
network, enter
adding it to an existing ad hoc network, increment the
last digit by one, for example,

10.0.0.5

for an

IP address

10.0.0.6, 10.0.0.7

. If you are

cccc

dddd

eeee

That’s it! You have set static IP addressing for a Windows XP
computer in an ad hoc network.

3333

For Infrastructure Networks: To verify your DHCP settings,
complete the following:

aaaa

bbbb

cccc

255.255.255.0

Enter

mask

should be the same for each computer in your ad

hoc network.

10.0.0.5

Enter

server

was set up in your ad hoc network.) The

Gateway

same for each computer in your ad hoc network.

Click OK twice.

Ensure that
selected.

Ensure that either

automatically

for static IP addressing should be blank.

Click OK twice to exit.

. (This is the IP address of the first computer that

for

Preferred DNS server

and

Obtain an IP address automatically

or

Subnet mask

for

Default gateway

Obtain a DNS server address

Enable DNS

and

is selected. All text boxes

Subnet

. The

Preferred DNS

Default

should be the

is

That’s it! You have verified your DHCP settings for a Windows
XP computer in an infrastructure network.

Appendix A: TCP/IP Settings 35

Windows 2000

1111

Follow these steps to open the

Properties

aaaa

From the desktop, click the

Settings
Connections

bbbb

Right-click the

Properties

cccc

In the
make sure the
displayed.

From the
(

dddd

If you have an ad hoc network, continue with step 2. If
you have an infrastructure network, continue with step 3.

2222

Complete the following steps to set static IP addressing:

aaaa

In the
box, ensure that
not selected. Then make sure the buttons labeled

the following IP address
server addresses

dialog box.

, then click

.

Properties

Components

TCP/IP)

and click the

Internet Protocol (TCP/IP) Properties

Network and Dial-up

.

Local Area Connection

dialog box, in the

Zoom Wireless-G PC Card adapter

Obtain an IP address automatically

are selected.

Internet Protocol (TCP/IP)

Start

button, point to

icon, and select

Connect Using

list, select

Properties

and

Internet Protocol

button.

Use the following DNS

box,
is

dialog

is

Use

bbbb

If this is the first computer to be set up in the ad hoc
network, enter
it to an existing ad hoc network, increment the last digit
by one, for example,

cccc

dddd

36 Wireless-G PC Card Adapter

255.255.255.0

Enter

mask

remains the same for each computer in your ad

hoc network.

10.0.0.5

Enter

server

was set up in your ad hoc network.) The

Gateway

same for each computer in your ad hoc network.

. (This is the IP address of the first computer that

10.0.0.5

Default gateway

for

Preferred DNS server

and

IP address

for

10.0.0.6, 10.0.0.7
Subnet mask

for

and

. If you are adding

Subnet

. The

Preferred DNS

Default

should be the

eeee

Click OK twice.

That’s it! You have set static IP addressing for a Windows 2000
computer in an ad hoc network.

3333

For Infrastructure Networks: To verify your DHCP settings,
complete the following:

aaaa

Ensure that
selected.

bbbb

Ensure that either

automatically

for static IP addressing should be blank.

cccc

Click OK twice to exit.

That’s it! You have verified the DHCP settings for your Windows
2000 computer in an infrastructure network.

Obtain an IP address automatically

Obtain a DNS server address

Enable DNS

or

is selected. All text boxes

is

Windows 98SE/Me

1111

Follow these steps to open the

Properties

aaaa

From the desktop, click the

Settings

bbbb

In the
icon.

cccc

In the

PC Card TCP/IP

button and then click OK.

dialog box:

, then click

Control Panel

Network

dialog box, select the

from the list, click the

Control Panel

Internet Protocol (TCP/IP)

Start

button, point to

.

window, double-click the

Zoom Wireless-G

Properties

Network

dddd

If you have an ad hoc network, continue with step 2a. If
you have an infrastructure network, continue with step
3a.

2222

Complete the following to set static IP addressing:

aaaa

Ensure that
selected. Then click the

Appendix A: TCP/IP Settings 37

Obtain an IP address automatically

Specify an IP Address

button.

is not

bbbb

If this is the first computer to be set up in the ad hoc
network, enter
a computer to an existing ad hoc network, increment the
last digit by one, for example,

10.0.0.5

IP address

for

. If you are adding

10.0.0.6, 10.0.0.7

cccc

dddd

eeee

ffff

That’s it! You have set static IP addressing for a Windows
98SE/Me computer in an ad hoc network.

3333

For Infrastructure Networks: To verify your DHCP settings,
complete the following:

aaaa

255.255.255.0

Enter

mask

should be the same for each computer in your ad

hoc network.

Click the

Gateway.

that was set up in your ad hoc network.) The

Gateway

ad hoc network.

Enter
address of the first computer that was set up in your ad
hoc network.) Click the
click

server.

for each computer in your ad hoc network.

Click OK twice.

Ensure that
selected.

Gateway

(This is the IP address of the first computer

should be the same for each computer in your

10.0.0.5

Enable DNS

for

Preferred DNS server

The

Obtain an IP address automatically

Subnet mask

for

tab and enter

Preferred DNS server

DNS Configuration

. Enter

10.0.0.5

. The

10.0.0.5

Preferred DNS

for

should be the same

Subnet

Default

for

Default

. (This is the IP

tab then

is

bbbb

Ensure that either

automatically

for static IP addressing should be blank.

cccc

Click OK twice to exit.

That’s it! You have verified the DHCP settings for your Windows
98SE/Me computer in an infrastructure network.

38 Wireless-G PC Card Adapter

Obtain a DNS server address

Enable DNS

or

is selected. All text boxes

Appendix B

Troubleshooting

If your Zoom Wireless-G PC Card adapter is not working
properly, try each of the following steps until you get it to work.

1111

Make sure the adapter is firmly inserted into the laptop’s PC
card slot.

2222

Turn the laptop off, then on, and then check to see if the
adapter is working.

3333

Make sure that the adapter is not physically damaged.

4444

If possible, try installing the adapter on another laptop.

5555

Run the

Configuration
Type

same as these settings for the other wireless devices in your
network.

Then click the
to make sure that the adapter has the same security settings
as the other wireless devices in your wireless network. Make
sure that your security key is the same – remember that the
keys are case-sensitive.

6666

Check your
page 34.

!

If you have an Infrastructure network, it’s highly likely

•

Zoom Wireless-G PC Card

tab, make sure that the

settings for the Wireless-G PC Card adapter are the

Security

TCP/IP

that you are using Dynamic Addressing (DHCP). In that
case, make sure that your Zoom Wireless-G PC Card
adapter’s TCP/IP setting is

Automatically

If you have an ad hoc network, make sure that your

adapter’s TCP/IP settings specify an IP address that’s
on the same subnet as the other devices in your ad hoc
wireless network. For example, if the devices in your ad
hoc network have IP addresses such as
through

10.0.0.8

tab and check the security settings

settings as described in

.

, you could use the address

utility. On the

SSID

Obtain an IP Address

Network

and

Appendix A

10.0.0.1

10.0.0.9

on

.

Appendix B: Troubleshoot ing 39

7777

If the adapter still does not work, uninstall the software and
then re-install it:

First, turn off your computer and unplug the adapter from the
PC Card port. Then select

Wireless-G PC Card – Uninstall Zoom Wireless-G PC
Card

. Follow the prompts to uninstall, then re-install the

software (see page 5).

8888

If the above solutions do not work, consult Technical
Support. Please see

Support Services

on page 41.

Start

Appendix C: Zoom Technical

All Programs

–

–

Zoom

40 Wireless-G PC Card Adapter

Appendix C

Zoom Technical Support

Services

Zoom has a variety of technical support services available to our
customers. We strive to provide convenient, professional support
responsive to our customers’ needs and capabilities. If you find
yourself unable to get your Zoom product to operate, and you
have thoroughly reviewed your owner’s manual and all relevant
documentation, please feel free to contact us for help.

For your records, and to facilitate Technical Support from either
your equipment supplier or Zoom, please record the following
information when you receive your Zoom product.

Product Information

Product Name
__________________________________

Product Model Number
__________________________________

Product Serial Number
__________________________________

Date Installed
_______________________

The serial number is located on the bottom of the PC Card under
the barcode. Please be sure to write the number down. This will
greatly speed up your service and insure that the service
representative is addressing the proper Zoom product.

Calls to Zoom’s voice technical support staff are the most time
consuming, and at times you may find it difficult to get through.
We do not want you left on hold for long periods of time, so we
limit the queue length. We recommend that you take the time to
familiarize yourself with the other services described in this
section before calling. Many questions can be answered more
quickly using e-mail or our World Wide Web Home page.

Appendix C: Zoom Technical Suppo rt Ser v ices 41

World Wide Web

Zoom’s Web page lets you send email for assistance, register
on-line, access product reviews and descriptions, and do a
whole lot more. Visit the Zoom Technical Support area for the
latest Flash Files and Drivers for your Zoom Product. To access
Zoom’s Web page, please log onto your local Internet Service
Provider, then go to the Web browser and select:

www.zoom.com

From Zoom’s Homepage you can easily go to Technical Support
or many other useful areas.

Smart Facts™

Smart Facts™ is an automated intelligent database of Frequently
Asked Questions (FAQ’s) about Zoom products. It allows you to
search for solutions to your Technical Support questions, by
product or via a powerful Keyword Search Engine. If you still
cannot find a solution to your question, SmartFacts lets you
access our Technicians via email for a personalized response.
SmartFacts provides you with a way to track the history of your
problem and to add or change the description without having to
enter any information that was previously sent. SmartFacts can
even contact you automatically if there is an update to your
hardware or software that helps to address the question you had.
You can access SmartFacts from

Q&A Search Engine (English Only)

www.zoom.com/techsupport

42 Wireless-G PC Card Adapter

Contact Zoom by Email

You can email Zoom with any tech support questions you might
have and one of our Technical Support Engineers will respond
by email within 2 business days. You may request personal
assistance via email at www.zoom.com/techmail. When emailing
Zoom, be sure to include the following:

•

Serial number of your adapter

•

Your full name and address

•

A detailed description of your problem

Contact Zoom by Phone

You can reach Technical Support by calling these numbers:
In the United States, call

[phone]

.
In the UK, call
From continental Europe, call

0870 720 0090

.

44 (0) 1252 580624

.

Appendix C: Zoom Technical Suppo rt Ser v ices 43

Return of Defective Units

Please contact your local distributor or reseller for Factory
Authorized Repair or Replacement of your

Defective Product

you can contact the Zoom Factory Customer Service by calling:

From continental Europe: 44 (0) 1252 580624

Please note that the customer is responsible for any charges
(including brokerage or customs and duties) associated with
shipping the defective unit to Zoom for repair. During the first
year Zoom will pay return shipping to the customer by common
carrier. After the first year the customer may be required to pay a
shipping and handling fee. Any applicable customs, duties and
brokerage charges to import the product are the responsibility of
the customer. Zoom encourages all customers to return
defective units to their respective reseller whenever possible.

. If you are unable to reach your distributor,

US: [phone]

UK: 0870 720 0090

In-Warranty

44 Wireless-G PC Card Adapter

Appendix D

Regulatory Information

U.S. FCC Part 15 Emissions Statement

This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency
and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:

•

Reorient or relocate the receiving antenna.

•

Increase the separation between the equipment and receiver.

•

Connect the equipment into an outlet on a circuit different from that to which

the receiver is connected.

•

Consult the dealer or an experienced radio/TV technician for help.

This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that
may cause undesired operation.

FCC Caution: Any changes or modifications not expressly approved by the party
responsible for compliance could void the user's authority to operate this
equipment.

IMPORTANT NOTE:

IEEE 802.11b or 802.11g operation of this product in the U.S.A. is firmware­limited to channels 1 through 11.

Industry Canada Emissions Statement

This Class B digital apparatus meets all requirements of the Canadian
Interference-Causing Equipment Regulations.

Cet appareil numérique de la classe B respecte toutes les exigences du
Règlement sur le matériel brouilleur du Canada.

Operation is subject to the following two conditions:

1) this device may not cause interference and

2) this device must accept any interference, including interference that may
cause undesired operation of the device.

Appendix D: Regulat ory Info rmation 45

Countries of Operation & Conditions of Use in the European Community

This device is intended to be operated in all countries of the European
Community.

Requirements for indoor vs. outdoor operation, license requirements and allowed
channels of operation apply in some countries as described below:

Note: The user must ensure that the channels of operation are in conformance
with the spectrum usage rules for European Community countries as described
below.

•

This device will automatically limit the allowable channels, as determined by
the setup program during installation, by examining the operating system's
current country of operation. If the country of operation is not determined, the
device will default to US settings. Use of the incorrect country of operation
may result in operation not in accordance with local regulations, and may
cause harmful interference to other systems. The user is obligated to ensure
that the device is operating according to the channel limitations,
indoor/outdoor restrictions and license requirements for each European
Community country as described in this document. If configured incorrectly,
you can contact technical support for instructions on changing the device's
spectrum usage.

•

This device may be operated indoors or outdoors in all countries of the
European Community using the 2.4 GHz band: Channels 1 - 13, except where
noted below.

−

In Italy the end-user must apply for a license from the national spectrum

authority to operate this device outdoors.

−

In Belgium outdoor operation is only permitted using the 2.46 - 2.4835 GHz

band: Channel 13.

−

In France outdoor operation is only permitted using the 2.4 - 2.454 GHz

band: Channels 1 - 7.

Electrostatic Discharge Statement

The unit may require resetting after a severe electrostatic discharge event.

46 Wireless-G PC Card Adapter

Declaration of Conformity

Declaration of Conformity Overensstemmelseserklæring
Déclaration de conformité Conformiteitsverklaring van de EU
Konformitätserklärung Δήλωση Συμμόρφωσης
Dichiarazione di conformità Deklaracja zgodności
Declaração de Conformidade Declaración de conformidad
Konformitetsdeklaration Cam kết về sự tuân thủ ở Châu Âu

Manufacturer/Producent/Fabrikant/
Constructeur/Hersteller/Κατασκευαστής/
Fabbricante/ Fabricante/Tillverkare/
Nhà sản xuất

Brand/Varemærke/Merk/Marque/Marke/
Μάρκα/Marchio/Marka/Marca/Thương hiệu

Type/Typ/Μάρκα/Tipo/Kiểu mẫu

The manufacturer declares under sole responsibility that this equipment is compliant to
Directive 1999/5/EC via the following. This product is CE marked.
Producenten erklærer under eneansvar, at dette udstyr er i overensstemmelse med
direktivet 1999/5/EC via følgende. Dette produkt er CE-mærket.

De fabrikant verklaart geheel onder eigen verantwoordelijkheid dat deze apparatuur voldoet
aan Richtlijn 1999/5/ EC op grond van het onderstaande. Dit product is voorzien van de CE­markering.
Le constructeur déclare sous son entière responsabilité que ce matériel est conforme à la
Directive 1999/5/EC via les documents ci-dessous. Ce produit a reçu le marquage CE.
Hiermit erklärt Zoom die Übereinstimmung des Gerätes modem mit den grundlegenden
Anforderungen und den anderen relevanten Festlegungen der Richtlinie 1999/5/EC. Dieses
Produkt ist das gekennzeichnete CE.

Ο κατασκευαστής δηλώνει με αποκλειστική του ευθύνη ότι αυτό το προϊόν συμμορφ ώνεται
με την Οδηγία 1999/5/ΕC μέσω των παρακάτω. Αυτό το προϊόν φέρει τη Σήμανση CE.

Il fornitore dichiara sotto la sola responsabilità che questa apparecchiatura è compliant a
1999/5/EC direttivo via quanto segue. Questo prodotto è CE contrassegnato.

Producent stwierdza że to urządzenie zostało wyprodukowane zgodnie z Dyrektywą
1999/5/EC. Jest to potwierdzone poprzez umieszczenie znaku CE na urządzeniu.
O fabricante declara sob sua exclusiva responsabilidade que este equipamento está em
conformidade com a Directiva 1999/5/EC através do seguinte. Este produto possui
Marcação CE.

El fabricante declara bajo su exclusiva responsabilidad que este equipo satisface la Directiva
1999/5/EC por medio de lo siguiente. Este producto tiene marca CE.
Nhà sản xuất cam kết với trách nhiệm của mình là thiết bị này tuân theo Hướng dẫ n
1999/5/EC thông qua các mục sau. Sản phẩm này được đánh dấu là CE.

Zoom Technolo gi es, In c.
207 South Street
Boston, MA 02111 USA / 617-423-1072
www.zoom.com

Zoom Wireless-G PC Card Adapter
Model 4412A

73/23/EEC – LVD EN 60950-1:2001

89/336/EEC – EMC

1999/5/EC EN 300 328, v1.6.1: 2004

Andy Pollock
11 August, 2006
4412A/TF, Boston, MA, USA

EN 301 489-1, v1.4.1: 2002-08
EN 301 489-17, v1.2.1: 2002-08

Director, Hardware Engineering/Direktør, Hardware
Engineering/Director, Sustaining Engineering
/Directeur, Ingénierie de soutien/Direktør, Sustaining
Engineering /Διευθυντής, Μηχανικής Διατήρησης
/Direttore, Hardware Engineering /Dyrektor,
Inżynieria ciągła/Director, Engenharia de
Manutençã/Director, Ingeniería de apoyo/Giám Đốc
Kỹ thuật Phần cứng

Appendix D: Regulat ory Info rmation 47

NOTICE

NOTICE

NOTICENOTICE

This document contains proprietary information protected by
copyright, and this User’s Guide and all the accompanying
hardware, software, and documentation are copyrighted. No part of
this document may be photocopied or reproduced by mechanical,
electronic, or other means in any form.

The manufacturer does not warrant that the hardware will work
properly in all environments and applications, and makes no
warranty or representation, either expressed or implied, with respect
to the quality, performance, merchantability, or fitness for a
particular purpose of the software or documentation. The
manufacturer reserves the right to make changes to the hardware,
software, and documentation without obligation to notify any person
or organization of the revision or change.

All brand and product names are the trademarks of their respective
owners.

Wi-Fi® is a registered trademark of the Wi-Fi Alliance.
Microsoft® and Windows® are registered trademarks of Micros oft

Corporation.

© Copyright 2006

All rights reserved.

2236-A 27434 ©2006