This manual contains proprietary information of Zebra Technologies Corporation. It is
intended solely for the information and use of parties operating and maintaining the
equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the expressed
written permission of Zebra Technologies Corporation.
Product Improvements
Since continuous product improvement is a policy of Zebra Technologies Corporation,
all specifications and signs are subject to change without notice.
FCC Compliance Statement
Class B digital device. Tested to comply with FCC standards for home or office use.
WARNING: Exposure to Radio Frequency radiation. To conform to FCC RF exposure
requirements this device shall be used in accordance with the operating conditions
and instructions listed in this manual. Note that there are several radio options available with this printer. Additional regulatory information is contained in later sections
devoted to each radio individually.
NOTE: This unit was tested with shielded cables on the peripheral devices. Shielded
cables must be used with the unit to insure compliance.
Changes or modifications to this unit not expressly approved by Zebra Technologies
Corporation could void the user’s authority to operate this equipment.
Canadian Compliance Statement
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme á la norme NMB-003 du Canada.
"IC:" before the equipment certification number signifies that the Industry Canada technical specifications were met. It does not guarantee that the certified product will operate to the user's satisfaction.
Agency Approvals and Regulatory Information
• Design certified by CSA
• FCC part 15
• Canadian STD RSS-210
• EN55022:1998 Class B European Electromagnetic Radiation Standard
• EN55022:1998 European Immunity Standard
• EN60950: 2000 Safety Standard
• NOM/NYCE (Mexico)
• C-Tick (Australia)
Liability Disclaimer
Inasmuch as every effort has been made to supply accurate information in this manual, Zebra Technologies Corporation is not liable for any erroneous information or omissions. Zebra Technologies Corporation reserves the right to correct any such errors
and disclaims liability resulting therefrom.
No Liability for Consequential Damage
In no event shall Zebra Technologies Corporation or anyone else involved in the creation, production, or delivery of the accompanying product (including hardware and
software) be liable for any damages whatsoever (including, without limitation, damages for loss of business profits, business interruption, loss of business information, or
other pecuniary loss) arising out of the use of or the results of use of or inability to use
such product, even if Zebra Technologies Corporation has been advised of the possibility of such damages. Because some states do not allow the exclusion of liability for
consequential or incidental damages, the above limitation may not apply to you.
Thank you for choosing one of our Zebra QL Series Mobile
Printers. These rugged printers are sure to become productive and efficient additions to your workplace thanks to their
innovative design. Because they’re made by Zebra Technologies, you’re assured of world-class support for all of your bar
code printers, software, and supplies.
• This user’s guide gives you the information you’ll need to
operate all QL Series printers.
• The QL Series uses the CPCL programming language. To
create and print labels using the CPL language, refer to
the Mobile Printer Programming Guide (available on our
Web site at:
http://www.zebra.com/SS/manuals.htm) and
our Label Vista™ label creation program.
• The QL Series offers optional interpreters for the EPL and
®
ZPL II
(up to X.8 firmware) Programming Languages.
The printer must be equipped with the optional memory
upgrade and an appropriate application in order to use
this function. Manuals for the ZPL II or EPL2 label design
programming languages are available on our website at:
http://www.zebra.com/SS/manuals.htm.
Unpacking and Inspection
Inspect the printer for possible shipping damage:
• Check all exterior surfaces for damage.
• Open the media cover (refer to “Loading the Media” in the
Getting Ready to Print section) and inspect the media
compartment for damage.
In case shipping is required, save the carton and all packing
material.
Reporting Damage
If you discover shipping damage:
• Immediately notify and file a damage report with the
shipping company. Zebra Technologies Corporation is not
responsible for any damage incurred during shipment of
the printer and will not cover the repair of this damage
under its warranty policy.
• Keep the carton and all packing material for inspection.
• Notify your authorized Zebra re-seller.
7
QL Series User Guide
QL 220 Introduction
Figure 1: QL 220 Overview
12
1
2
11
10
9
8
1 Platen Roller
2. Bar Sensor
3. Media Support
4. Latch
5. Latch Release Button
6. “D” Ring
7. Control Panel
8. QuickLink™ Module
9. Print Head
10. “E-Z Peel” Label Peeler
11. Media Support Disks
12. Media Cover
13. Belt Clip
14. Battery
15. Battery Charging
Receptacle
16. Communications Port
3
4
5
6
7
13
14
15
16
8
QL Series User Guide
QL 320 Introduction
Figure 1B: QL 320 Overview
12
11
1
2
10
9
7
8
1Platen Roller
2. Bar Sensor
3. Media Support
4. “EZ-Peel” Peeler
5. Latch
6. Latch Release Lever
7. “D” Rings
8. Control Panel
9. QuickLink™ Module
10. Print Head
11. Media Support Disks
12. Media Cover
13. Belt Clip
14. Battery
15. Battery Charging Receptacle
15
3
4
5
6
7
13
14
9
QL Series User Guide
QL 420 Introduction
Figure 1C: QL 420 Overview
3
12
1
2
3
13
12
11
9
10
1 Platen Roller
2. Bar Sensor
3. Media Rollers
4. Rear Media Slot
5. Media Support
6. “EZ-Peel” Peeler
7. Latch
8. Latch Release Button
9. “D” Rings
10. Control Panel
11. QuickLink™ Module
12. Print Head
13. Media Support Disks
14. Media Cover
15. Communications Port
16. Belt Clip
17. Battery
18. Battery Charging
Receptacle
4
5
6
7
8
9
15
16
17
18
10
QL Series User Guide
Getting Ready to Print
Battery
Installing the Battery
NOTE: Batteries are shipped uncharged. Remove protective
shrink-wrap and labels from new battery packs prior to use.
1. Rotate the Belt Clip to allow access to the Battery compartment.
2. Insert the battery into the printer as shown in Figure 2,
3. Rock the Battery into the printer as shown until it locks in
place.
When the battery is first installed, the Control Panel indicators may briefly turn on and then go off which indicates the
battery is not fully charged (see “Charging the Battery” below
and “Operator Controls”).
Figure 2: Installing the Battery
Battery
Belt Clip
QL 220
Charger Jack
Belt Clip
QL 420
Belt Clip
Charger Jack
Battery
11
QL Series User Guide
QL 320
continued
Figure 3: Single Charger
LI72 Charger
Charger Jack
Charging the Battery
LI 72 Single Battery Charger
Refer to Figure 3. Your battery charger may look slightly dif-
ferent from the ones illustrated.
1. Install the battery in the printer and plug the Charger into
the appropriate A.C. wall receptacle. Then insert the
charge cable into the battery charger jack.
2. The charger LED will indicate the status of the charger as
follows:
• A steady light indicates the battery is undergoing a fast
charge.
•A slow blinking light indicates the charger is in trickle
mode. The battery is ready for use.
•A rapidly blinking light indicates a problem with the
battery. The battery may have an internal short, or its
charge monitoring circuitry may be malfunctioning. The
battery should not be used any further.
• Battery Packs may be charged either when installed in the
printer or when removed.
Do not attempt to charge batteries with the LI 72 while printing.
Attempting to print while charging can result in improperly
charged batteries.
12
QL Series User Guide
UCLI72-4 Quad Charger
The UCLI72-4 Quad Charger is designed to charge up to four
QL Series battery packs simultaneously. Batteries must be removed from the printer to be charged in the Quad Charger.
1. Ensure that the charger has been installed properly per
the Quad Charger instruction manual. Ensure that the power
indicator on the front panel is on.
2. Remove any protective shrink-wrap and labels from all
battery packs prior to use. Plug a battery pack into any one of
the four charging bays as shown in Figure 4, noting the orientation of the battery pack. Slide the battery pack into the
charging bay until it stops. Then rock the battery pack back
until it snaps into place. The amber indicator directly under the
battery being charged will turn on if the battery is properly inserted.
The indicators under the battery will allow you to monitor
the charging process per the table below:
AmberGreenBattery Status
OnOffCharging
OnFlashing80% charged (O.K. to use)
OffOnCompletely Charged
FlashingOffFault
Note: A fault condition is caused by a problem with the battery.
The charger may indicate a fault because the battery is too hot or
cold to charge reliably. Try to charge the battery again when it
returns to the room’s ambient temperature. If the Amber indicator
starts flashing on the second attempt, the battery should be
discarded.
NOTE: These times are for completely discharged batteries.
13
QL Series User Guide
continued
Battery packs which are only partially discharged will take
less time to reach their charged state. Batteries which have
reached 80% of their charge capacity may be used, however,
it is recommended that you allow the batteries to reach a full
charge to maintain maximum battery life.
The UCLI72-4 Quad Charger has a safety feature which
stops charging a battery after six hours regardless of
its charge state.
Figure 4: Quad Charger
Power Supply
1. Slide Battery Pack into
Charger bay
2. Rock Battery Pack
into place
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Indicator
Power Indicator
Battery Safety
Avoid accidental short circuiting of any battery. Allowing
battery terminals to contact conductive material will create a
short circuit which could cause burns and other injuries or could
start a fire.
Use of any charger not approved specifically by Zebra for use with
its batteries could cause damage to the battery pack or the
printer and will void the warranty.
14
QL Series User Guide
continued
Charger Safety
Use care in locating the Quad Charger. Do not place it in
locations where liquids or metallic objects may be dropped into
the charging bays. Do not block the ventilating slots on the top
and bottom covers. Ensure that the Charger is plugged into a
power source which won’t accidently be turned off if you will be
charging batteries overnight.
15
QL Series User Guide
Loading the Media
You can operate QL Series printers in one of two different
modes: Tear-Off or Peel-Off. Tear-Off mode allows you to tear
off each label (or a strip of labels) after it is printed. In Peel-Off
mode, the backing material is peeled away from the label as it
is printed. After you remove this label, the next one is printed.
Installing the Media
QL 420 and QL 220 Printers
1. Open the printer: Refer to Figure 5 (QL 420 shown).
•Press the latch release button on the side of the printer as
shown at “1” below. The latch assembly will flip open
automatically
• On the QL 420, pull up the latch assembly completely as
shown at “2” to unlatch the Media Cover.
• Rotate the Media Cover back as shown at “3”, exposing
the media compartment and the adjustable media supports.
Figure 5: Opening the QL 420 & QL 220
Media Supports
QL Series User Guide
Media Compartment
16
QL 320 Printers
1A. Open the printer: Refer to Figure 5a.
• Rotate the latch release levers on each side of the printer
as shown at “1” below. The latch assembly will flip open
automatically as shown at “2”.
• Rotate the Media Cover back as shown at “3”, exposing
the media compartment and the adjustable media supports.
Figure 5A: Opening the QL 320
Media
Compartment
Media Supports
17
continued
QL Series User Guide
All models
2. Load the media:
Loading media from an internal supply. Refer to Figure 6.
•Pull the media supports apart, insert the roll of media
between them, and let the media supports close. Ensure
that the media pulls off the core in the direction shown in
Figure 6. The supports will adjust themselves to the
width of the media, and the media should be able to spin
freely on the supports.
Figure 6: Installing Media
Media Roll
Note direction
media pulls off the
roll.
Pull Media Supports
apart.
18
QL Series User Guide
QL 420 Only
2A. Load the media (continued):
Loading media from an external supply. Refer to Figure 7.
The QL 420 has a loading slot in the rear of the media compartment which allows you to use standard 4” (101.6 mm)
wide fan-fold media from an external supply. The external
supply must be designed such that it does not exert excessive
drag as media is fed through the printer, which could result in
distorted printing.
Zebra can provide a vehicle mount (p/n DC16620-1) designed specifically for the QL 420 which incorporates an external media supply bin.
•Pull the media supports apart, insert a Media Spacer
(Zebra part number BA16625-1) between them, and
let the media supports close.
Insert the media from the
external supply through the
rear feed slot, between the
media guides and up
through the media compartment as shown.
Make sure the
side of the
media you will
be printing on
faces the
Media Spacer
p/n BA16625-1
Feed media
through rear
feed slot
Surface of
media to be
printed must
face the printhead
Figure 7: Installing Media from an External Supply (QL 420 only)
19
QL Series User Guide
continued
print head.
3. Close the Media Cover: Refer to Figure 8.
• If you plan to use the printer in the tear-off mode, close
the media cover as shown at “2”, then rotate the latch
assembly as shown until it locks into place, as shown at
“4”.
• If you plan to use the printer in the peel-off mode, peel a
few labels off of the media and pull it out of the printer as
shown at “1”. Close the media cover as shown at “2”.
Rotate the “EZ-Peel” peeler bar until it locks into place on
the latch, as shown at “3”, then rotate the Latch as shown
until it locks into place, as shown at “4”.
•Turn on the printer or press the Feed button if the printer
is already on.
The printer will advance the media to the next label, if
printing labels. If you are printing on journal media, the
printer will advance a short strip of media and will then be
ready for printing.
Figure 8: Closing the Media Cover
Pull Media out
of Printer
Media Cover
“EZ-Peel” Peeler
Bar
Flip down if using
media in the peeloff mode.
Latch
Assembly
20
QL Series User Guide
Operator Controls
QL Series printers are available with one of two possible
control panels. The standard control panel is detailed below
and in Figure 9. The optional control panel (Figure 10) features an LCD which allows easy display and selection of many
printer functions detailed on following pages.
Standard Keypad
The standard keypad has three control buttons and two multipurpose indicators.
• The Power button turns the printer on and off.
• The Feed button advances a length of media which is
determined by the type of media being used. Label
media will be advanced to the next gap or bar sense
marker. Journal (plain) media will be advanced a length
determined by the printer’s software.
• The Function button is controlled by a printer’s specific
application to support such functions as:
Print a battery level report.
Print the Local Area Network (LAN) status
Print a Short Range Radio Frequency (SRRF) status
Print a media supply report
The green LED on the left side of the control panel indicates
the status of several printer features:
•A slowly blinking sequence indicates the printer’s battery
needs charging.
•Printers with a wireless QuickLink module installed: a
quickly blinking sequence indicates the printer has not
established a link to either a Local Area Network or a
compatible wireless equipped terminal.
•Printers with a wireless QuickLink module installed: A
steadily lit indicator shows that the printer has established
a wireless link, either to the LAN or to a compatible
terminal.
A steadily lit green indicator on a non-wireless printer is a
power-on indicator.
The yellow LED on the right side of the control panel has
two indication conditions.
•A rapidly blinking yellow LED and a chime indicate that no
application has been loaded into the printer.
21
QL Series User Guide
continued
•Printers with a wireless QuickLink module installed: a
rapidly blinking LED indicates normal data transmission.
•A steadily lit yellow LED indicates an error condition. This
can be caused by one of the following:
1. The media cover is not completely closed and latched.
2. The printer is out of media.
Figure 9: Standard Control Panel
Yellow LED
Steady Light indicates error
condition: out of media or
media cover not closed.
Green LED
Steady Light indicates power on
and/or established RF link.
Fast Blink indicates no RF link (on
RF equipped units only)
Slow Blink means low battery
Power Button
Press to turn unit
on. Press again to
turn unit off
Fast Blink indicates RF activity (on RF equipped units
only)
Fast blink with beeper indicates no application loaded
Feed Button
Press to advance the media
one blank label or a software determined length of
journal media.
Function Button
Specific functions are under
printer application control.
Figure 9: Standard Control panel
QL Series User Guide
22
LCD Control Panel
The optional LCD control panel has buttons for the power
on/off and media feed functions just as in the standard control
panel. In addition, it has two keys which allow easy navigation
and selection of menu options affecting many printer functions.
The “Scroll” button allows scrolling through the various options and settings. The “Select” button allows selection of the
option or function displayed on the screen.
The top of the screen has a row of status icons which indicate the state of various printer functions:
Indicates that the printer is associated with a wireless
Local Area Network (LAN). This icon is functional only
with QL Series printers with a WLAN wireless option
installed.
A flashing icon indicates low battery status. You
should suspend any printing operations and recharge or
replace the Battery Pack as soon as is convenient.
A flashing icon indicates that the media cover is open or
not properly latched.
A flashing icon indicates that a file is being down-
loaded to the printer.
A flashing icon indicates that the printer does not detect
any media. This could indicate an out of media condition,
or improperly loaded media.
In addition to the status icons, the LCD control panel can display many of the printer’s settings and functions as text. Applications can be written to allow the user to view and /or
modify these settings using the scroll and select keys on the
display. Refer to the “LCD Functions Table” on the following
page for the full set of printer features that can be made available with the LCD panel.
23
QL Series User Guide
continued
The LCD has a backlighting option which allows viewing of
the screen in a dark environment, or provides better contrast
in a very bright environment. Use of the display backlight will
decrease the time the printer will run between charges. Refer
to the section “Extending Battery Life” for more information.
Fi gure 10: Optional LCD Control Panel
Feed Button
Press to advance the
media one blank
label or a software
determined length of
journal media.
Scroll Button
Press to scroll
through the menu
choices on the
LCD.
Printer Status
Icons
Indicates the status
of several printer
functions
Power Button
Press to turn unit on.
Press again to turn unit
off
LCD
See LCD Functions Table for an
overview of menu options
24
QL Series User Guide
Select
Button
Press to select a
menu choice on
the LCD.
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