Zebra Technologies MC659B Users manual

MC65 Enterprise Digital Assistant

Preliminary

User Guide

Preliminary

MC65 Enterprise Digital Assistant

Preliminary

User Guide

72E-133769-01-

Rev. 1

March 2010

ii MC65 User Guide

Preliminary

without permission in writing from Motorola. This includes electronic or mechanical means, such as photocopying, recording, or information storage and retrieval systems. The material in this manual is subject to change without notice.

The software is provided strictly on an “as is” basis. All software, including firmware, furnished to the user is on a licensed basis. Motorola grants to the user a non-transferable and non-exclusive license to use each software or firmware program delivered hereunder (licensed program). Except as noted below, such license may not be assigned, sublicensed, or otherwise transferred by the user without prior written consent of Motorola. No right to copy a licensed program in whole or in part is granted, except as permitted under copyright law. The user shall not modify, merge, or incorporate any form or portion of a licensed program with other program material, create a derivative work from a licensed program, or use a licensed program in a network without written permission from Motorola. The user agrees to maintain Motorola’s copyright notice on the licensed programs delivered hereunder, and to include the same on any authorized copies it makes, in whole or in part. The user agrees not to decompile, disassemble, decode, or reverse engineer any licensed program delivered to the user or any portion thereof.

Motorola reserves the right to make changes to any software or product to improve reliability, function, or design.

Motorola does not assume any product liability arising out of, or in connection with, the application or use of any product, circuit, or application described herein.

No license is granted, either expressly or by implication, estoppel, or otherwise under any Motorola, Inc., intellectual property rights. An implied license only exists for equipment, circuits, and subsystems contained in Motorola products.

MOTOROLA and the Stylized M Logo and Symbol and the Symbol logo are registered in the US Patent & Trademark Office. Bluetooth is a registered trademark of Bluetooth SIG. Microsoft, Windows and ActiveSync are either registered trademarks or trademarks of Microsoft Corporation. All other product or service names are the property of their respective owners.

Motorola, Inc. One Motorola Plaza Holtsville, New York 11742-1300

http://www.motorola.com/enterprisemobility

Patents

This product is covered by one or more of the patents listed on the website: www.motorola.com/

enterprisemobility/patents.

Revision History

Preliminary

Changes to the original manual are listed below:

Change Date Description

iii

iv MC65 User Guide

Preliminary

Table of Contents

Preliminary

Patents.................................................................................................................................................. ii

Revision History.................................................................................................................................... iii

About This Guide

Introduction........................................................................................................................................... xi

Documenta ti o n S e t ..... ............. .. .. .............. .. .. ............. .. ... ............. .. .. .............. .. .. ............. .. .. ........... xi

Configurations....................................................................................................................................... xii

Software Ver s io n s............. ........................... .. .. ............. ... .. ............. .. .. .............. .. ............................ xii

Chapter Descriptions............................................................................................................................ xiv

Notational Conventions....................................... ...................... ...................... ...................................... xiv

Related Doc um e nts ........................................................ .. .. .............. .. .. ............. ... ................................ xv

Service Information............................................................................................................................... xv

Chapter 1: Getting Started

Introduction .......................................................................................................................................... 1-1

Unpacking ............................................................................................................................................ 1-2

Accessories ......................................................................................................................................... 1-3

Getting Started ..................................................................................................................................... 1-4

Installing a mic roSD Card ............................... .. ... ............. .. .. ............. ... ......................................... 1-4

Installing the SIM Card ................................................................................................................... 1-5

Installing the Battery .......... ........................... .. .. .............. .. ........................................ .. .. ................. 1-6

Charging the Battery .......... ........................... .. .. .............. .. ........................................ .. .. ................. 1-7

Charging the Main Battery ....................................................................................................... 1-7

Charging Sp a re Batteries ........... .. ............. .. ........................................ .. ... ............. .. .. ............... 1-8

Charging Te m p e ra tu r e ................................................ .. .. ............. ... .. ............. .. ........................ 1-8

Powering On the MC65 .................................................................................................................. 1-8

Calibrating the Screen ............................................................................................................. 1-8

Carrier Acti va t io n ............. ............. .. .. .............. .. ....................................... ... .. ............. .. ... ..................... 1-10

Checking Ba tt e ry Status ........... ............. ... .. ............. .. .. .............. .. .. ............. ... ................................ 1-10

Replacing the Battery .......................................................................................................................... 1-10

Removing the microSD Card ............................................................................................................... 1-11

Battery Management ..................................... ...................... ...................... ...................... .................... 1-12

Changing the Power Settings ........................................................................................................ 1-12

vi MC65 User Guide

Preliminary

Changing the Backlight Settings .................................................................................................... 1-12

Changing the Keypad Backlight Settings ....................................................................................... 1-12

Turning Off th e R a d io s ......................... .. ... ............. .. .. ............. ... .. ............. .. ................................... 1-12

Handstrap Replacement ...................................................................................................................... 1-14

Removal ... ............... .............. ............... ................ ............. ............... ................ .............................. 1-14

Installatio n ............... ................ ............... .............. ............... ............... .............. .............................. 1-15

Chapter 2: Using the MC65

Introduction .......................................................................................................................................... 2-1

Finger Scrolling .................................................................................................................................... 2-1

Home Screens ..................................................................................................................................... 2-1

Windows Mob ile H o m e Screen ........ .......................... .. ... ............. .. ........................................ .. .. .... 2-1

Classic Today Screen ....................... ...................... ...................... ........................................... 2-3

Status Bar .................... .......................... ... .. ............. .. .. .............. .. .................................................. 2-4

Tile Bar ... .. .......................... ... .. ............. .. ........................................ .. .. .............. .. .. .......................... 2-7

Cards ............................................................................................................................................. 2-7

Program Shortcuts ................................................................................................................... 2-8

Programs Window .................................................................................................................... 2-8

Start Screen ................................................................................................................................... 2-8

Adjusting Vo lu m e .......... ... ............. .. .. .............. .. .. ............. .. ... ............. .. ................................................ 2-12

Battery Status Indications .................................................................................................................... 2-12

Battery Reserve Options ................................................................................................................ 2-13

Main Battery Te m p e r ature Notifica tions ...... .. .......................... ... .. ............. .. ... ............. .. .. ............. .. 2-14

LED Indicators ..................................................................................................................................... 2-15

Resetting the MC65 ............................................................................................................................. 2-16

Performing a Wa rm B o o t ...... .......................... .. ... ............. .. .. ............. ... .. ............. .. ... ............. ........ 2-16

Performing a Cold Boot .................................................................................................................. 2-16

Waking the MC65 ................................................................................................................................ 2-16

Locking the E S 40 0 ........ ........................... .. ........................................ .. .. .............. .. .. ............................ 2-17

Microsoft Locking ......... .. ........................... .. .. ............. .. ... ............. .. .. .............. .. .. ............. . .............. 2-17

Password Locking .......................................................................................................................... 2-18

Motorola Locking ............................................................................................................................ 2-20

Password Locking .......................................................................................................................... 2-21

Finger Swipe Locking .................................................................................................................... . 2-22

Editing Fingerprint Swipes ................ ................. ................ ................. ................ ........................... 2-22

Edit Lock Screen ................................................. .......................................... ........................... 2-22

Audio Feedback ........................................................................................................... ............ 2-23

Keypads ..... ................... .................. .................... .................... ................. .................... ........................ 2-24

Numeric Keypad Configuration ...................................................................................................... 2-24

Alpha-numeric Keypad Configurations . ...................... .......................................... ...................... ... 2-27

PIM Keypad Configuration ............................................................................................................. 2-34

Special Character Key ............................................................................................................. 2-36

Function Buttons ............... ................................................ ................ ................. .................................. 2-38

Stylus ................................................................................................................................................... 2-38

Entering Data ....................................................................................................................................... 2-39

Data Capture . .. ........................... .. .. ............. ... .. ............. .. .. .............. .. .. ............. ... .. .............................. 2-40

Imaging .......................................................................................................................................... 2-40

Operational Modes .................... ................. ................ ................. ................ ................. ............ 2-40

Digital Came ra ................. ........................................ .. .. .............. .. .. ............. ... .. ............. .. ............... 2-40

Table of Contents vii

Preliminary

Scanning Consideration s ...... ............. .. .. .............. .. ........................................ .. .. ............. .. ... .......... 2-41

Imager Scanning .......................... ................ ................. ................ ................................................. 2-41

Digital Camera Scanning ............................................................................................................... 2-42

Using Voice-Over-IP ............................................................................................................................ 2-43

Taking Photos ...................................................................................................................................... 2-43

Recording Video ................... .. .......................................... ...................... ...................... ....................... 2-44

Viewing Photos and Videos ...................................... ...................... ...................... ............................... 2-44

Chapter 3: Using GPS Navigation

Introduction .......................................................................................................................................... 3-1

Software Ins ta llation ..... ... .. ............. .. .. .............. .. ........................................ .. .. ............. ... .. ................... 3-1

MC65 GPS Setup ................................................................................................................................ 3-1

Operation ............................................................................................................................................. 3-2

GPS Maps on microSD Cards .................. .......................... .. .. .............. .. ....................................... 3-2

Answering a Phone Call While Using GPS ......................................... ........................................... 3-2

Losing the GPS Signal While in a Vehicle ..................................................................................... 3-2

Assisted GPS ....................................................................................................................................... 3-2

Chapter 4: Using the Phone

Introduction .......................................................................................................................................... 4-1

Making a Call ....................................................................................................................................... 4-1

Using the Phone Keypad ............................... ...................... ...................... ...................... ........... ... 4-1

Smart Dialing ................................................................................................................................. 4-2

Using Contacts ............................................................................................................................... 4-3

Using Call History .......................................................................................................................... 4-3

Making a Speed D ia l C a ll ..................................... .. ........................................ .. .. ............. .. ... .......... 4-4

Answering a Call ....... .. ........................................ .. .. .............. .. ........................................ ..................... 4-4

Incoming Call Features .................................................................................................................. 4-5

Missed Call Notification ....................................................................................................................... 4-5

Emergency Calling ............................................................................................................................... 4-5

Audio Modes ???? ............................. ...................... ...................... ...................................................... 4-5

Using a Wired Headset ............................................................ .......................................... ............ 4-6

Using a Bluetooth Headset ............................................................................................................ 4-6

Adjusting Au d io Vo l u m e ... ............. ... ....................................... ... .. ............. .. ... ............. .. .. ............... 4-7

Muting a Call ........................................................................................................................................ 4-7

Using Call History ................................................................................................................................ 4-8

Managing Call History ........................................................ ...................... ...................... ................ 4-8

Changing the Call History View ............................................................................................... 4-8

Resetting the Recent Calls Counter .............................................. ................ ........................... 4-8

Deleting All Call History Items .................................................................................................. 4-9

Viewing Call S ta t u s ...................... .. ............. ... .. ............. .. ........................................ .. .. ............. 4-10

Using the Call History Menu .................................................................................................... 4-11

Swapping Calls on GSM ................................................... .......................................... ......................... 4-11

Swapping Calls on CDMA ................. ................ ................. ................ ................................................. 4-12

Conference Calling on GSM ................................................................................................................ 4-13

Three-way C a lli n g o n CDMA ................... .. .. .............. .. .. ............. .. ... ............. .. .. .............. .. .. ................. 4-15

Establishing a GSM Data Connection ............. ...................... .......................................... .................... 4-16

Ending a Data Connection .................................. ...................... ...................... ...................... ...... ... 4-17

viii MC65 User Guide

Preliminary

Establishing an CDMA Data Connection ............................................................................................. 4-18

Ending a Data Connection .................................. ...................... ...................... ...................... ...... ... 4-18

Configuring a GS M D a ta C o nn e c tion ........ ....................................... .. ... ............. .. .. .............. .. .. ...... 4-19

MC65 Settings ..................................................................................................................................... 4-21

Phone ............................................................................................................................................. 4-21

Sounds ..................................................................................................................................... 4-21

Security .................................................................................................................................... 4-22

Services ......................................................................................................................................... 4-23

Call Barring (Call Blocking) ...................................................................................................... 4-23

Caller ID ................................................................................................................................... 4-24

Call Forward in g .......... ............. ... ....................................... ... .. ............. .. ... ............. .. .. ............... 4-24

Call Waiting ..................... .. .. ............. ... .. ............. .. ........................................ .. .. ........................ 4-25

Voice Mail and Text Messages ....................... ...................... ...................... ...................... ....... 4-25

Fixed Dialing ............................................................................................................................ 4-26

Internet Calling ........... .......................... .. ... ............. .. .. ............. ... .. ............. .. ... ............. .. ................. 4-26

Phone Network Setup .......................................................................................................................... 4-27

Activation Test ............................................................................................................................... 4-27

NITZ ...................... ........................... ................................................................ .............................. 4-28

Chapter 5: Using Bluetooth

Introduction .......................................................................................................................................... 5-1

Adaptive Frequency Hopping ...................................................... ...................... ...................... ............ 5-1

Security ... .................... .................... .................. .................... ................... .................. .......................... 5-2

Bluetooth Configuration ....................................................................................................................... 5-3

Bluetooth Power States ....................................................................................................................... 5-3

Cold Boot ................................................................................................................................. 5-3

Warm Boot ............................................................................................................................... 5-3

Suspend ................................................................................................................................... 5-4

Resume ..... ........ ....... ......... ......... ...... ......... ......... ......... ...... ......... ......... ....... ......... ........ ............. 5-4

Using Microsoft Bluetooth Stack .......................................................................................................... 5-5

Turning the Bluetooth Radio Mode On and Off ............................................................ .................. 5-5

Enabling Bluetooth ................................................................................................................... 5-5

Disabling Blu e to o th ......... .......................... .. ... ............. .. .. ............. ... ......................................... 5-5

Discovering Bluetooth Device(s) .................................................................................................... 5-6

Available Se rv ic e s ............ .. ... ............. .. .. .............. .. .. ............. .. ........................................ ............... 5-8

Object Push Se rv ices via Beam ... .. .. .............. .. .. ............. .. ... ............. .. .. .............. .. .. ............. .. .. 5-8

Internet Sha rin g .............. ....................................... ... .. ............. .. .............................................. 5-10

Hands-free Services ....................................... ................. ................ ................. ................ ....... 5-11

Serial Port Services ................................................................................................................. 5-11

ActiveSync Using Serial Port Services .................................................................................... 5-12

Phone Book Access Profile Services .......................................... .......................................... ... 5-14

Chapter 6: Accessories

Introduction .......................................................................................................................................... 6-1

Single Slot USB Cradle ........................................................................................................................ 6-2

Charging the MC65 Battery ................... ... .. ............. .. .. .............. .. ........................................ .. .. ...... 6-2

Charging the Spare Battery ........................................................................................................... 6-3

Battery Charging Indicators ........................................................................................................... 6-3

Table of Contents ix

Preliminary

Charging Te m p e ra tu r e ................................................ .. .. ............. ... .. ............. .. ........................ 6-3

Four Slot Charge Only Cradle ....................................................................... ................ ...................... 6-5

Charging ........................................................................................................................................ 6-5

Battery Charging Indicators ........................................................................................................... 6-5

Charging Te m p e ra tu r e ................................................ .. .. ............. ... .. ............. .. ........................ 6-5

Four Slot Ethernet Cradle .................... .......................................... ...................................................... 6-6

Charging ........................................................................................................................................ 6-6

Battery Charging Indicators ........................................................................................................... 6-6

Charging Te m p e ra tu r e ................................................ .. .. ............. ... .. ............. .. ........................ 6-6

VCD5000 Vehicle Cradle ................... ................ ................. ................................................................. 6-7

Charging the MC65 Battery ................... ... .. ............. .. .. .............. .. ........................................ .. .. ...... 6-7

Removing the MC65 ................................................................................................................ 6-7

Battery Charging Indicators ........................................................................................................... 6-8

Charging Te m p e ra tu r e ................................................ .. .. ............. ... .. ............. .. ........................ 6-8

Four Slot Battery Charger .............................................................. ...................................................... 6-9

Battery Charging ........................................................................................................................... 6-9

Battery Charging Indicators ........................................................................................................... 6-9

Charging Te m p e ra tu r e ................................................ .. .. ............. ... .. ............. .. ........................ 6-9

Cables ... ....... ...... ..... ...... ....... ....... .... ....... ...... ..... ...... ....... .... ....... ....... ...... ..... ...... ....... ............................ 6-11

Battery Charging and Operating Power ............................. ...................... ...................... ................ 6-11

LED Charge Indications ................................................................................................................. 6-12

Charging Te m p e ra tu r e ................................................ .. .. ............. ... .. ............. .. ........................ 6-13

Vehicle Holder ..................................................................................................................................... 6-14

Installation Reminders ................................................................................................................... 6-14

Device Mounting Precautions ............................... ................. ................ ................. ................ ....... 6-14

Installatio n ............... ................ ............... .............. ............... ............... .............. .............................. 6-14

Assembly ................................................................................................................................. 6-15

Windshield In s t allation .... ............. .. ........................................ .. .. .............. .. .. ............. .. ... .......... 6-15

Flat Surface In s ta llation .... .. ........................................ .. .. ............. ... .. ............. .. ... ............. .. ...... 6-16

Chapter 7: Maintenance & Troubleshooting

Introduction .......................................................................................................................................... 7-1

Maintaining the MC65 .......................................................................................................................... 7-1

Removing the Screen Protector ................................................................. ...................... .................... 7-2

Battery Safety Guidelines .................................................................................................................... 7-2

Cleaning ............................................................................................................................................... 7-3

Materials Re qu ired ......... ............. .. ... ............. .. .. .............. .. .. ............. .. ... ............. .. ............. ............. 7-3

Cleaning the MC65 ........................................................................................................................ 7-4

Housing ..... ................. .................... .................... .................. .................... ................... ............. 7-4

Display ..................................................................................................................................... 7-4

Scanner Exit Window ................................... ............................................................................ 7-4

Connector ............................................................................................................................... . 7-4

Cleaning Cradle Connectors .......................................................................................................... 7-4

Cleaning Frequency .................................................................................................................. ..... 7-5

Troubleshooting ................................................................................................................................... 7-5

MC65 ............................................................................................................................................. 7-5

Bluetooth Connection .......................... ................ ................. ................ ................. ......................... 7-7

Single Slot USB Cradle .................................................................................................................. 7-8

Four Slot Ethernet Cradle ............................ .. ...................... .......................................... ............... . 7-9

x MC65 User Guide

Preliminary

Vehicle Cradle ................................................................................................................................ 7-10

Four Slot Battery Charger ..................................... ................. ................ ................. ....................... 7-11

Cables .... ............. ............. ........... .............. ............. ............. ........... ............. .............. ..................... 7-11

Magnetic Stripe Reader ................................................................................................................. 7-12

Appendix A: Technical Specifications

MC65 Technical Specifications ............................................................................................................ A-1

MC65 ............................................................................................................................................. A-1

MC65 Accessory Specifications .......................................................................................................... A-7

Single Slot USB Cradle .................................................................................................................. A-7

Four Slot Battery Charger ..................................... ................. ................ ................. ....................... A-7

Four Slot Charge Only Cradle ........................ ................ ................. ................ ................. .............. A-8

Four Slot Ethernet Cradle ............................ .. ...................... .......................................... ............... . A-8

Magstripe Reader ........................... .. ...................... ...................... ...................... ............... ............ A-10

Vehicle Cradle ................................................................................................................................ A-10

Cables .... ............. ............. ........... .............. ............. ............. ........... ............. .............. ..................... A-11

Glossary

Index

About This Guide

Preliminary

Introduction

This guide provides information about using the MC65 Enterprise Digital Assistant (EDA) and accessories.

NOTE Screens and windows pictured in this guide are samples and can differ from actual screens.

Documentation Set

The documentation set for the MC65 provides information for specific user needs, and includes:

•

MC65 Quick Start Guide - describes how to get the MC65 EDA up and running.

•

MC65 User Guide - describes how to use the MC65 EDA.

•

MC65 Integrator Guide - describes how to set up the MC65 EDA and accessories.

•

Microsoft® Applications for Windows Mobile 6 User Guide - describes how to use Microsoft developed

applications.

•

Enterprise Mobility Application Guide - describes how to use Enterprise Mobility developed sample

applications.

•

Enterprise Mobility Developer Kit (EMDK) Help File - provides API information for writing applications.

xii MC65 User Guide

Preliminary

Configurations

This guide covers the following configurations:

Configuration Radios Display Memory

MC659B WLAN: 802.11 a/b/g

WPAN: Bluetooth v2.1 EDR WWAN: GSM/GPRS/EDGE/ CDMA GPS: SiRF III

3.5” QVGA Color

128 MB RAM/ 256 MB Flash

Data Capture

Options

1D laser scanner, 2D imager, 1D laser scanner and camera or 2D imager and camera

Operating

System

Windows Mobile 6.5 Professional

Software Versions

This guide covers various software configurations and references are made to operating system or software versions for:

•

Adaptation Kit Update (AKU) version

•

OEM version

•

BTExplorer version

•

Fusion version

•

Phone version.

Keypads

Numeric, Alphanumeric, QWERTY, QWERTZ or AZWERTY keypad

AKU Version

To determine the Adaptation Kit Update (AKU) version: Tap Start > Settings > System tab > About icon > Version tab.

The second line lists the operating system version and the build number. The last part of the build number represents the AKU number. For example, Build 18552.0.7.5 indicates that the device is running AKU version

0.7.5.

OEM Version

Preliminary

To determine the OEM software version: Tap Start > Settings > System tab > System Information icon > System tab.

Fusion Software

About This Guide xiii

To determine the Fusion software version: Tap Wireless Strength icon > Wireless Status > Versions.

Phone Software

To determine the Phone software version: Tap Start > Phone > Menu > Options > PhoneInfo tab or Start > Setting > Settings > PhoneInfo icon.

xiv MC65 User Guide

Preliminary

Chapter Descriptions

Topics covered in this guide are as follows:

•

Chapter 1, Getting Started provides information on getting the MC65 up and running for the first time.

•

Chapter 2, Using th e MC65 provides basic instructions for using the MC65, including powering on and

resetting the MC65, and entering and capturing data.

•

Chapter 3, Using GPS Navigation provides information about GPS navigation with the MC65.

•

Chapter 4, Using th e Phone provides basic instructions for using the MC65 phone.

•

Chapter 5, Using Bluetooth explains Bluetooth functionality on the MC65.

•

Chapter 6, Accessories describes the available accessories and how to use them with the MC65.

•

Chapter 7, Maintenance & Troubleshooting includes instructions on cleaning and storing the MC65, and

provides troubleshooting solutions for potential problems during MC65 operation.

•

Appendix A, Technical Specifications provides the technical specifications for the MC65.

•

Appendix B, Voice Quality Manager provides information on Voice Quality Manager software.

Notational Conventions

The following conventions are used in this document:

•

“EDA” refers to the Motorola MC65 series of hand-held computers.

•

Italics are used to highlight the following:

• Chapters and sections in this and related documents

• Icons on a screen.

•

Preliminary

Bold text is used to highlight the following:

• Dialog box, window, and screen names

• Drop-down list and list box names

• Check box and radio button names

• Key names on a keypad

• Button names on a screen.

•

bullets (•) indicate:

• Action items

• Lists of alternatives

• Lists of required steps that are not necessarily sequential

•

Sequential lists (e.g., those that describe step-by-step procedures) appear as numbered lists.