Zebra Technologies ES405B Users manual
ES400
02/08/10
User Guide
ES400
User Guide
72E-xxxxxx-01
Rev. 110909
January 2010
ii ES400 User Guide
© 2010 by Motorola, Inc. All rights reserved.
No part of this publication may be reproduced or used in any form, or by any electrical or mechanical means,
without permission in writing from Motorola. This includes electronic or mechanical means, such as
photocopying, recording, or information storage and retrieval systems. The material in this manual is subject to
change without notice.
The software is provided strictly on an “as is” basis. All software, including firmware, furnished to the user is on
a licensed basis. Motorola grants to the user a non-transferable and non-exclusive license to use each
software or firmware program delivered hereunder (licensed program). Except as noted below, such license
may not be assigned, sublicensed, or otherwise transferred by the user without prior written consent of
Motorola. No right to copy a licensed program in whole or in part is granted, except as permitted under
copyright law. The user shall not modify, merge, or incorporate any form or portion of a licensed program with
other program material, create a derivative work from a licensed program, or use a licensed program in a
network without written permission from Motorola. The user agrees to maintain Motorola’s copyright notice on
the licensed programs delivered hereunder, and to include the same on any authorized copies it makes, in
whole or in part. The user agrees not to decompile, disassemble, decode, or reverse engineer any licensed
program delivered to the user or any portion thereof.
Motorola reserves the right to make changes to any software or product to improve reliability, function, or
design.
Motorola does not assume any product liability arising out of, or in connection with, the application or use of
any product, circuit, or application described herein.
No license is granted, either expressly or by implication, estoppel, or otherwise under any Motorola, Inc.,
intellectual property rights. An implied license only exists for equipment, circuits, and subsystems contained in
Motorola products.
MOTOROLA and the Stylized M Logo and Symbol and the Symbol logo are registered in the US Patent &
Trademark Office. Bluetooth is a registered trademark of Bluetooth SIG. Microsoft, Windows and ActiveSync
are either registered trademarks or trademarks of Microsoft Corporation. All other product or service names
are the property of their respective owners.
Motorola, Inc.
One Motorola Plaza
Holtsville, New York 11742-1300
http://www.motorola.com/enterprisemobility
Patents
This product is covered by one or more of the patents listed on the website: www.motorola.com/
enterprisemobility/patents.
Revision History
Changes to the original manual are listed below:
Change Date Description
-01 Rev . 0125 10 01/25/10 draft
iii
iv ES400 User Guide
Table of Contents
Patents.................................................................................................................................................. ii
Revision History.................................................................................................................................... iii
About This Guide
Introduction........................................................................................................................................... xiii
Documenta ti o n S e t ..... ............. .. .. .............. .. .. ............. .. ... ............. .. .. .............. .. .. ............. .. .. ........... xiii
Configurations....................................................................................................................................... xiii
Software Ver s io n s............. ........................... .. .. ............. ... .. ............. .. .. .............. .. ............................ xiv
Chapter Descriptions............................................................................................................................ xv
Notational Conventions....................................... ...................... ...................... ...................................... xvi
Related Doc um e nts ........................................................ .. .. .............. .. .. ............. ... ................................ xvi
Service Information............................................................................................................................... xvii
Chapter 1: Getting Started
Unpacking ............................................................................................................................................ 1-1
Setting Up the ES400 .......................................................................................................................... 1-2
Installing a mic roSD Card ............................... .. ... ............. .. .. ............. ... ......................................... 1-2
Installing the SIM Card (Optional) .................................................................................................. 1-3
Installing the Battery .......... ........................... .. .. .............. .. ........................................ .. .. ................. 1-4
Powering On the ES400 .............. ...................... ...................... .......................................... ............ 1-5
Setup ................................................................................................................................................... 1-6
Motorola Home Screen ...................................... ...................... .......................................... ............ 1-6
Motorola Lock ................................................................................................................................ 1-6
Removing the microSD Card ............................................................................................................... 1-7
Removing the SIM Card ...................................................................................................................... 1-7
Chapter 2: Using the ES400
Introduction .......................................................................................................................................... 2-1
Features ............................................................................................................................................... 2-1
Keypads ..... ................... .................. .................... .................... ................. .................... ........................ 2-2
Entering Data ....................................................................................................................................... 2-2
Motorola Home Screen ......................... ...................... ...................... ...................... ............................. 2-3
vi ES400 User Guide
Status Bar .................... .......................... ... .. ............. .. .. .............. .. .................................................. 2-3
Cards ............................................................................................................................................. 2-5
Programs ....................................................................................................................................... 2-7
Windows Mobile Today Screen ........................................................................................................... 2-11
Adjusting Vo lu m e .......... ... ............. .. .. .............. .. .. ............. .. ... ............. .. ................................................ 2-11
Battery and Charging ............................................. .......................................... .................................... 2-12
Charging the ES400 ....... ........................................ .. .. ............. ... .. ............. .. ... ............. .. .. ............... 2-12
Charging Te m p e ra tu r e ......................... .. ... ............. .. ........................................ .. .. ............. ... .......... 2-13
Battery Status Indications .............................................................................................................. 2-13
Main Battery Te m p e r ature Notifica tions ...... .. .......................... ... .. ............. .. ... ............. .. .. ............. .. 2-14
Replacing the Battery ..................................................................................................................... 2-15
Using Voice-Over-IP ............................................................................................................................ 2-18
Printing .... ......... ......... ....... ........ ......... ....... ......... ......... ...... ......... ......... ......... ...... ................................... 2-18
Resetting the ES400 ............................... ................. ............................................................................ 2-19
Performing a Wa rm B o o t ...... .......................... .. ... ............. .. .. ............. ... .. ............. .. ... ............. ........ 2-19
Performing a Cold Boot .................................................................................................................. 2-19
Chapter 3: Using the Phone
Introduction .......................................................................................................................................... 3-1
Displaying Your Phone Number .......................... ................ ................. ................ ................. .............. 3-1
Making a Call ....................................................................................................................................... 3-1
Using the Phone Keypad ............................... ...................... ...................... ...................... ........... ... 3-1
Smart Dialing ................................................................................................................................. 3-2
Using Contacts ............................................................................................................................... 3-3
Using Call Log ............... ................. ................ ................ ................. ................ ............................... 3-3
Making a Speed D ia l C a ll ..................................... .. ........................................ .. .. ............. .. ... .......... 3-3
Dialing Options ............................................................................................................................... 3-4
Answering a Call ....... .. ........................................ .. .. .............. .. ........................................ ..................... 3-4
Incoming Call Features .................................................................................................................. 3-5
Missed Call Notification ....................................................................................................................... 3-5
Emergency Calling ............................................................................................................................... 3-5
Configuratio n a n d S e tu p ........................ ....................................... ... .. ............. .. ... ............. .. .. ............... 3-5
Audio Modes ???? ............................. ...................... ...................... ...................................................... 3-5
Using a Wired Headset ............................................................ .......................................... ............ 3-6
Using a Bluetooth Headset ............................................................................................................ 3-6
Adjusting Au d io Vo l u m e ... ............. ... ....................................... ... .. ............. .. ... ............. .. .. ............... 3-7
Muting a Call ........................................................................................................................................ 3-8
Using Call Log ............. ................ ................. ................ ................. ................ ...................................... 3-8
Managing Call History ........................................................ ...................... ...................... ................ 3-9
Deleting All Call History Items .................................................................................................. 3-9
Viewing Call S ta t u s ...................... .. ............. ... .. ............. .. ........................................ .. .. ............. 3-10
Using the Call History Menu .................................................................................................... 3-11
Conference Calling .............................................................................................................................. 3-11
Establishing a GSM Data Connection ............. ...................... .......................................... .................... 3-15
Ending a Data Connection .................................. ...................... ...................... ...................... ...... ... 3-16
Establishing an CDMA Data Connection ............................................................................................. 3-17
Ending a Data Connection .................................. ...................... ...................... ...................... ...... ... 3-17
Table of Contents vii
Chapter 3: Using the Phone
Phone Configuration ............................................................................................................................ 3-18
Phone Network Setup .................................................................................................................... 3-18
Sample User tag/card/cellophane-protector - Retail ...................................................................... 3-18
Sample User tag/card/cellophane-protector - Retail ...................................................................... 3-19
Use Cases, with mapping onto registration process ..................................................................... . 3-19
CDMA Set Up ..... .. ............. ... .. ............. .. ... ............. .. ........................................ .. .. ............. ............. 3-20
GSM/UTMS S e t U p . ... ............. .. .. .............. .. ....................................... ... .. ............. .. ... ..................... 3-21
Configuring a GS M D a ta C o nn e c tion ........ ....................................... .. ... ............. .. .. .............. .. .. ...... 3-21
ES400 Settings ....................... ...................... ...................... ...................... ........................................... 3-24
Phone ............................................................................................................................................. 3-24
Sounds ..................................................................................................................................... 3-24
Security .................................................................................................................................... 3-25
Services ......................................................................................................................................... 3-26
Call Barring (Call Blocking) ...................................................................................................... 3-26
Caller ID ................................................................................................................................... 3-27
Call Forward in g .......... ............. ... ....................................... ... .. ............. .. ... ............. .. .. ............... 3-27
Call Waiting ..................... .. .. ............. ... .. ............. .. ........................................ .. .. ........................ 3-28
Voice Mail and Text Messages ....................... ...................... ...................... ...................... ....... 3-28
Fixed Dialing ............................................................................................................................ 3-29
Internet Calling ........... .......................... .. ... ............. .. .. ............. ... .. ............. .. ... ............. .. ................. 3-29
Phone Network Setup .......................................................................................................................... 3-30
Verizon Wire le s s Ac ti va tion ............. .. .. ............. ... .. ............. .. .. .............. .. .. ............. ... .. ................... 3-30
Automatic Activation ................................................................................................................ 3-30
Activation Test ............................................................................................................................... 3-31
NITZ ...................... ........................... ................................................................ .............................. 3-33
Chapter 4: SMS and MMS Messaging
Introduction .......................................................................................................................................... 4-1
Text Messaging ................................................................................................................................... 4-1
Viewing Text Messages ................................................................................................................. 4-1
Sending a Text Message ............................. .. ...................... ...................... ...................... .............. 4-3
MMS Messagi n g .................................... .. .. ............. ... .. ............. .. .. .............. .. .. ............. ... ..................... 4-5
Message Settings ................................................................................................................................ 4-5
Chapter 5: Data Capture
Introduction .......................................................................................................................................... 5-1
Digital Camera Scanning ..................................................................................................................... 5-1
Chapter 6: Using the Camera
Introduction .......................................................................................................................................... 6-1
Taking a Photo ..................................................................................................................................... 6-1
Camera Screen .............................................................................................................................. 6-1
Camera Menu Options ................................................................................................................... 6-2
Size/Quali ty S e tt in g s ......... ............. .. ... ............. .. .. ............. ... .. ............. .. ... ............. .. .. ............... 6-2
Panorama ................................................................................................................................ 6-3
Timer ...... .................... .................. .................... .................... .................... ................. ............... 6-4
viii ES400 User Guide
Focus ....................................................................................................................................... 6-4
Advanced ................................................................................................................................. 6-4
Taking Video ......................... .. ...................... ...................... ...................... ........................................... 6-6
Video Options .............................. ............ ....................................... ......................... ...................... 6-6
Quality .... .................... .................... .................. .................... .................... ................. ............... 6-6
Format .... ......... ......... ......... ...... ......... ......... ....... ......... ........ ....... ......... ......... ......... ...... ............... 6-7
Time/date stamp ...................................................................................................................... 6-7
Storage .................................................................................................................................... 6-7
Chapter 7: Bluetooth
Introduction .......................................................................................................................................... 7-1
Adaptive Frequency Hopping ...................................................... ...................... ...................... ............ 7-1
Security ... .................... .................... .................. .................... ................... .................. .......................... 7-2
Bluetooth Configuration ....................................................................................................................... 7-3
Bluetooth Power States ....................................................................................................................... 7-3
Cold Boot ................................................................................................................................. 7-3
Warm Boot ............................................................................................................................... 7-3
Suspend ................................................................................................................................... 7-3
Resume ..... ........ ....... ......... ......... ...... ......... ......... ......... ...... ......... ......... ....... ......... ........ ............. 7-4
Turning Bluetooth On and Off .............................................................................................................. 7-4
Enabling Bluetooth ......................................................................................................................... 7-4
Disabling Blu e to o th . .............. .. ........................................ .. .. ............. .. ... ............. .. .. ........................ 7-4
Discovering Bluetooth Device(s) .......................................................................................................... 7-5
Available Se rv ic e s .......................... .. .. .............. .. .. ............. ... .. ............. .. .. .............. .. .. .......................... 7-7
Object Push Se rv ices via Beam ........... .. ... ............. .. .. ............. ... .. ............. .. ... ............. .. .. ............... 7-7
Internet Sha rin g ...... .............. .. .. ............. ... .. ............. .. .. .............. .. .. ............. ... .. ............. .. ............... 7-9
Hands-free Services ................................................................ ................ ...................................... 7-9
Serial Port Services ....................................................................................................................... 7-10
ActiveSync Using Serial Port Services .......................................................................................... 7-11
Phone Book Access Profile Services ............................................................................................. 7-13
Dial-Up Networking Services ......................................................................................................... 7-13
Connect to a HID Device .................... ................................................ ................ ........................... 7-14
A2DP/AVRCP Services ........................... .. .......................................... ...................... .................... 7-14
Chapter 8: Using GPS Navigation
Introduction .......................................................................................................................................... 8-1
Software Ins ta llation ..... ... .. ............. .. .. .............. .. ........................................ .. .. ............. ... .. ................... 8-1
ES400 GPS Setup ......................................... .. .. .. .. .. ................................. ........................... ................ 8-1
Operation ............................................................................................................................................. 8-2
GPS Maps on microSD Cards .... .. ........................................ .. ... ............. .. ..................................... 8-2
Answering a Phone Call While Using GPS ......................................... ........................................... 8-2
Losing the GPS Signal While in a Vehicle ..................................................................................... 8-2
Assisted GPS ....................................................................................................................................... 8-2
Chapter 9: Settings
Introduction .......................................................................................................................................... 9-1
Personalizin g Y o u r E S 4 0 0 ....... ... ............. .. .. .............. .. .. ............. .. ... ............. .. .. .............. .. .. ................. 9-1
Table of Contents ix
Time and Date ...... ........................... .. .. ............. ... .. ............. .. ........................................ .. ............... 9-1
Regional Settings ........................................................................................................................... 9-1
Locking the E S 40 0 ........ ........................... .. ........................................ .. .. .............. .. .. ............................ 9-1
Microsoft Keypad Locking .............................................................................................................. 9-1
Password Locking .......................................................................................................................... 9-2
Motorola Password Locking ........................................................................................................... 9-4
Sound Settings .................................................................................................................................... 9-4
Display Settings ................................................................................................................................... 9-4
Backlight and K e y lig h t Settings .... .. ........................... .. ........................................ .. .. ............. .. ............. 9-5
Battery Power Tab ...................................................... ...................... ...................... ....................... 9-5
Display Timeout ......................................... ...................... ...................... ...................... ............ 9-5
Display On ............................................................................................................................... 9-5
Display Brightness ................................................................................................................... 9-5
Keylight Timeout ...................................................................................................................... 9-5
Keylight On .............. ........................................ .. .. ............. ... .. ............. .. ... ............. .. ................. 9-5
External Power Tab .................................................. ...................... ............................................ ... 9-5
Display Timeout ......................................... ...................... ...................... ...................... ............ 9-6
Display On ............................................................................................................................... 9-6
Display Brightness ................................................................................................................... 9-6
Keylight Timeout ...................................................................................................................... 9-6
Keylight On .............. ........................................ .. .. ............. ... .. ............. .. ... ............. .. ................. 9-6
Location Settings ................................................................................................................................. 9-6
ES400 Setup Options .................... ...................... ...................... ...................... .................................... 9-6
Accelerome ter .... ......... ......... ....... ........ ......... ....... ......... ......... ...... ......... ......... ......... ...... ........................ 9-7
Display Tab .................................................................................................................................... 9-7
Suspend when face down ........................................................................................................ 9-8
Wake when moved ....................................................................... ........................................... 9-8
Screen Rotation ......................................... ...................... .......................................... .............. 9-8
Audio Tab .............................................. ................ ................. ................ ................. ....................... 9-8
Audio on face down ................................................................................................................. 9-9
In call face up ................................... ... .. ............. .. .. .............. .. .. ............. ... .. ............. .. .. ............. 9-9
Toggle between Call Hold or No Effect (default) ..................... .. ...................... ...................... ... 9-9
Programs Tab ......................................... ................ ................. ................ ...................................... 9-9
Navigation ................................................................................................................................ 9-9
Log Tab .......................................................................................................................................... 9-9
About Tab ................................ .. ...................... ...................... ...................... .................................. 9-10
Optical Mouse Settings .................................................................................................................. 9-11
LockSwitch ............ ........... ............. .............. ............. ........... ............. .............. ........... ..................... 9-11
LAN ........ ........................ ...................... ........................ ......................... ......................................... 9-11
Master Reset .................................................................................................................................. 9-12
Touch Vibration .............................................................................................................................. 9-13
Settings Folder ..................................................................................................................................... 9-13
Program Shortcuts Setup .................................................................................................................... 9-17
Program Window Setup ................................................ ...................... ...................... ........................... 9-17
Chapter 10: Accessories
Introduction .......................................................................................................................................... 10-1
Single Slot USB Cradle ........................................................................................................................ 10-2
Communication and Charging the ES400 Battery .................... ................. .................................... 10-2
x ES400 User Guide
Vehicle Holder ..................................................................................................................................... 10-3
Installation Reminders ................................................................................................................ ... 10-3
Device Mounting Precautions ............................... ................. ................ ................. ................ ....... 10-3
Installatio n ............... ................ ............... .............. ............... ............... .............. .............................. 10-3
Assembly ................................................................................................................................. 10-4
Windshield In s t allation .... ............. .. ........................................ .. .. .............. .. .. ............. .. ... .......... 10-4
Flat Surface In s ta llation .... .. ........................................ .. .. ............. ... .. ............. .. ... ............. .. ...... 10-5
Cables ... ....... ...... ..... ...... ....... ....... .... ....... ...... ..... ...... ....... .... ....... ....... ...... ..... ...... ....... ............................ 10-7
Holster ................................................................................................................................................. 10-8
ActiveSync ........................................................................................................................................... 10-9
Installing ActiveSync ...... ........................................ .. .. ............. ... ....................................... ............. 10-10
Mobile Compu te r Setup .......... .. ........................... .. .. ............. .. ... ............. .. .. .............. .. .. ................. 10-10
Setting Up an ActiveSync Connection on the Host Computer ...................................................... . 10-10
Synchronization with a Windows Mobile 6 Device ...................... ................. .................................. 10-11
Chapter 11: Windows Mobile Operating System
Introduction .......................................................................................................................................... 11-1
Today Screen ...................................................................................................................................... 11-1
Status Icons .......... .. ........................................ .. .. ............. .. ........................................ .. ........................ 11-2
Programs ............................................................................................................................................. 11-2
Settings . .................. ................. ................ .................. ................. .................. ....................................... 11-3
Chapter 12: Maintenance & Troubleshooting
Introduction .......................................................................................................................................... 12-1
Maintaining the ES400 .......................... ...................... .......................................... ............................... 12-1
Removing the Screen Protector ................................................................. ...................... .................... 12-2
Battery Safety Guidelines .................................................................................................................... 12-2
Cleaning ............................................................................................................................................... 12-3
Materials Re qu ired ......... ............. .. ... ............. .. .. .............. .. .. ............. .. ... ............. .. ............. ............. 12-3
Cleaning the ES400 ....................................................................................................................... 12-4
Housing ..... ................. .................... .................... .................. .................... ................... ............. 12-4
Display ..................................................................................................................................... 12-4
Camera Windo w ............... ............. .. ... ............. .. .. ............. ... ....................................... ... .. ........ 12-4
Interface Connector ........................................ .......................... ......................... ...................... 12-4
Battery Contacts ...................................................................................................................... 12-4
Cleaning Cradle Connectors .......................................................................................................... 12-5
Cleaning Frequency .................................................................................................................. ..... 12-5
Troubleshooting ................................................................................................................................... 12-6
ES400 ............................................................................................................................................ 12-6
Bluetooth Connection .......................... ................ ................. ................ ................. ......................... 12-8
Single Bay USB Cradle ................................................................................................................. 12-9
Vehicle Holder ................................................................................................................................ 12-9
Appendix A: Technical Specifications
ES400 Technical Specifications ..................................... ................ ................. .................................... A-1
ES400 ............................................................................................................................................ A-1
ES400 Accessory Specifications ..................... ................. ................ ................. ................ .................. A-6
Table of Contents xi
Single Bay USB Cradle ................................................................................................................. . A-6
Appendix B: Keypads
Introduction .......................................................................................................................................... B-1
Alpha Primary Keypad ..................... .......................................... ...................... .................................... B-2
Special Character Key ......................................................................................................................... B-6
Appendix C: Using the Time Tracker Application
Introduction .......................................................................................................................................... C-1
Appendix D: Using the Weather Application
Introduction .......................................................................................................................................... D-1
Glossary
xii ES400 User Guide
About This Guide
Introduction
This guide provides information about using the ES400 Enterprise Smart Phones and accessories.
NOTE Screens and windows pictured in this guide are samples and can differ from actual screens.
Documentation Set
The documentation set for the ES400 provides information for specific user needs, and includes:
•
ES400 Quick Start Guide - describes how to get the ES400 up and running.
•
ES400 Enterprise Smart Phone User Guide - describes how to use the ES400 .
•
Enterprise Mobility Application Guide - describes how to use Enterprise Mobility developed sample
applications.
•
Enterprise Mobility Developer Kit (EMDK) Help File - provides API information for writing applications.
Configurations
This guide covers the following configurations:
Configuration Radios Display Memory
ES400 WLAN: 802.11a/b/g
WPAN: Bluetooth
v2.1 with EDR
WWAN: CDMA or
GMS/UTMS
GPS: SiRF III
3.7” VGA
Color
128 MB RAM/
512 MB Flash
Data Capture
Options
Camera Windows
Operating
System
Mobile®6.5
Professional
Keypads
Alphanumeric
keypads
xiv ES400 User Guide
Software Versions
This guide covers various software configurations and references are made to operating system or software
versions for:
•
Adaptation Kit Update (AKU) version
•
OEM version
•
Fusion version
•
Phone version.
AKU Version
To determine the Adaptation Kit Update (AKU) version:
Tap Start > Settings > System tab > About icon > Version tab.
The second line lists the operating system version and the build number. The last part of the build number
represents the AKU number. For example, Build 20963.1.5.2 indicates that the device is running AKU version
1.5.2.
OEM Version
To determine the OEM software version:
Tap Start > Settings > System tab > System Info icon > System tab.
Fusion Software
To determine the Fusion software version:
Tap Fusion Signal Strength icon > Wireless Status > Versions.
Phone Software
About This Guide xv
To determine the Phone software version:
On ES400, tap Start > Phone > Menu > Options > PhoneInfo tab.
Chapter Descriptions
Topics covered in this guide are as follows:
•
Chapter 1, Getting Started provides information on getting the ES400 up and running for the first time.
•
Chapter 2, Using th e ES400 provides information on using the ES400.
•
Chapter 3, Using th e Phone provides basic instructions for using the ES400 phone.
•
Chapter 4, SMS and MMS Messaging provides instructions for sending text and MMS messages.
•
Chapter 5, Data Capture provides instructions for using the ES400 to capture data using the laser scanner,
imager and camera.
•
Chapter 6, Using th e Camera provides instructions on taking photos and videos.
xvi ES400 User Guide
•
Chapter 7, Bluetooth explains Bluetooth functionali ty on the ES400.
•
Chapter 8, Using GPS Navigation provides information about GPS navigation with the ES400.
•
Chapter 9, Settings provides
•
Chapter 10, Accessories describes the available accessories and how to use them with the ES400.
•
Chapter 12, Maintenance & Troubleshooting includes instructions on cleaning and storing the ES400, and
provides troubleshooting solutions for potential problems during ES400 operation.
•
Appendix A, Technical Specifications provides the technical specifications for the ES400.
•
Appendix B, Keypads provides keypad layouts and operation.
Notational Conventions
The following conventions are used in this document:
•
“Enterprise Smart Phone” refers to the Motorola ES400 hand-held computer.
•
Italics are used to highlight the following:
• Chapters and sections in this and related documents
• Icons on a screen.
•
Bold text is used to highlight the following:
• Dialog box, window, and screen names
• Drop-down list and list box names
• Check box and radio button names
• Key names on a keypad
• Button names on a screen.
•
Bullets (•) indicate:
• Action items
• Lists of alternatives
• Lists of required steps that are not necessarily sequential
•
Sequential lists (e.g., those that describe step-by-step procedures) appear as numbered lists.
Related Documents
•
ES400 Quick Start Guide, p/n 72-118504-xx.
•
ES400 Windows Mobile® 6.1 Regulatory Guide, p/n 72-118502-xx.
•
Mobility Services Platform User Guide, p/n 72E-100158-xx.
•
Wireless Fusion Enterprise Mobility Suite User Guide for Version 3.00, p/n 72E-122495-xx.
•
Microsoft® Applications for Windows Mobile® 6 User Guide, p/n 72E-108299-xx.
•
Enterprise Mobility Application Guide, p/n 72E-68901-xx.
•
Manufacturing Label
Enterprise Mobility Developer Kits (EMDKs), available at:
http://www.motorola.com/enterprisemobility/support
•
Latest ActiveSync software, available at: http://www.microsoft.com.
.
About This Guide xvii
For the latest version of this guide and all guides, go to: http://www.motorola.com/enterprisemobility/manuals
Service Information
If you have a problem with your equipment, contact Motorola Enterprise Mobility support for your region. Contact
information is available at: http://www.motorola.com/enterprisemobility/contactsupport
When contacting Enterprise Mobility support, please have the following information available:
•
Serial number of the unit (found on manufacturing label)
•
Model number or product name (found on manufacturing label)
•
Software type and version number.
.
.
Motorola responds to calls by email, telephone or fax within the time limits set forth in support agreements.
If your problem cannot be solved by Motorola Enterprise Mobility Support, you may need to return your equipment
for servicing and will be given specific directions. Motorola is not responsible for any damages incurred during
shipment if the approved shipping container is not used. Shipping the units improperly can possibly void the
warranty.
If you purchased your Enterprise Mobility business product from a Motorola business partner, contact that business
partner for support.
xviii ES400 User Guide
Chapter 1 Getting Started
Unpacking
Carefully remove all protective material from the ES400 and save the shipping container for later storage and
shipping.
Verify that you received the following:
•
ES400 Enterprise Smart Phone
•
Lithium-ion battery (1500 mAh or 3000 mAh)
•
USB Cable
•
Power Supply
•
Country-specific plugs
•
Regulatory Guide
•
Quick Start Guide.
Inspect the equipment for damage. If any equipment is missing or damaged, contact the Motorola Enterprise
Mobility Support center immediately. See page xvii for contact information.
Prior to using the ES400 for the first time, remove the protective shipping film that covers the display and camera
window.
1 - 2 ES400 User Guide
Setting Up the ES400
To start using the ES400 for the first time:
•
Install a microSD card (optional)
•
Install a SIM card (for GSM/UTMS only)
•
Install the battery.
•
Charge the ES400.
Installing a microSD Card
The microSD card slot provides secondary non-volatile storage. The slot is located under the battery. Refer to the
documentation provided with the card for more information, and follow the manufacturer’s recommendations for
use.
CAUTION Follow proper ESD precautions to avoid damaging the microSD card. Proper ESD precautions include,
but are not limited to, working on an ESD mat and ensuring that the operator is properly grounded.
To install the microSD card:
1. Remove the battery door. Press the battery door down toward the bottom of the device and then lift.
Figure 1-1
Battery Door Removal
2. Slide the SIM holder up to unlock.
3. Lift the SIM holder.
Getting Started 1 - 3
Figure 1-2
4. Slide the microSD holder to the right to unlock.
5. Lift the microSD holder.
Figure 1-3
6. Insert the microSD card into holder ensuring that the card slides into the holding tabs on each side of the
Lift SIM Holder
microSD Card Installation
holder.
7. Close the microSD holder and slide to the left to lock into place.
8. If installing a SIM card, follow instructions in the next section.
9. If not installing a SIM card, close the SIM holder and slide down to lock into place.
Installing the SIM Card (Optional)
GSM/UTMS phone service requires a Subscriber Identification Module (SIM) card, or smart card. Obtain the card
from the your service provider. The card fits into the ES400 and can contain the following information:
•
Mobile phone service provider account details.
•
Information regarding service access and preferences.
•
Contact information, which can be moved to Contacts on the ES400.
•
Any additional services to which you have subscribed.
NOTE For more information about SIM cards, refer to the service provider's documentation.
To install the SIM card:
1 - 4 ES400 User Guide
SIM Card Holder
1. Slide the SIM card holder up to unlock.
2. Lift the SIM card holder.
3. Insert the SIM card into the SIM holder with the contacts facing out and the card notch facing up.
Figure 1-4
4. Close SIM card holder and slide down to lock into place.
SIM Card Installation
Installing the Battery
To install the battery:
1. Locate the battery contacts.
2. Insert the battery, bottom first, into the battery compartment.
3. Press the battery down into the battery compartment.
Figure 1-5
4. Slide the battery lock latch down to secure the battery in place.
Inserting the Battery
Getting Started 1 - 5
Battery Lock Latch
Figure 1-6
5. Replace the battery door.
6. The ES400 powers up automatically after inserting the battery, if the battery has been charged previously.
Inserting the Battery
Powering On the ES400
After the ES400 is connected to power, the splash screen displays for about a minute as the ES400 boots then the
calibration window appears.
NOTE The Calibration scre en c an be a cces se d by pre ss in g ?? key - ?? key or t apping Start > Settings > System >
Screen > Align Screen button.
1. Remove the stylus from the back of the ES400.
2. Carefully press and briefly hold the tip of stylus on the center of each target that appears on the screen.
3. Repeat as the target moves around the screen, then tap the screen to continue.
4. Follow the on-screen instructions for configuring various setting.
Setup
The ES400 contains Motorola specific software that must be launched after the ES400 is started for the first time.
This software includes the Motorola Home screen and the Motorola Lock feature.
Motorola Home Screen
To launch the Motorola Home screen:
1 - 6 ES400 User Guide
1. Tap Start > Setting > Today icon.
2. Select the Items page.
3. In the item list select the Moto Deck checkbox. Deselect all other checkboxes.
4. Tap OK button. The Motorola Home Screen appears.
Refer to Chapter XX for information on using the Motorola Home Screen and to Chapter XX for information on
configuring the Motorola Home Screen.
Motorola Lock
To launch the Motorola Lock screen:
1. Tap Start > Setting > System > Lock Switch icon.
2. Tap the Select Lock button.
3. Select Moto lock.
4. Tap OK.
Removing the microSD Card
To remove an microSD card:
CAUTION Suspend the ES400 prior to removing the battery. Failure to properly remove the battery may cause the
ES400 to cold boot and potential loss of data.
1. Press the Power button to suspend the ES400.
2. Slide the battery door toward the bottom of the device.
3. Lift the battery door.
4. Slide the battery lock switch up.
5. Lift the battery out of the device.
6. Slide the SIM card holder up to unlock.
7. Lift the SIM card holder.
8. Slide the microSD card holder to the right to unlock.
Getting Started 1 - 7
9. Lift the microSD card holder.
10. Remove microSD card from ho lder.
11. Close the microSD card holder.
12. Slide the microSD card holder door to the left to lock.
13. Close the SIM card holder.
14. Slide the SIM card holder down to lock.
15. Replace the battery.
16. Slide the battery lock switch down to lock the battery in place.
17. Replace the battery door.
Removing the SIM Card
To remove an SIM card:
CAUTION Suspend the ES400 prior to removing the battery. Failure to properly remove the battery may cause the
ES400 to cold boot and potential loss of data.
1. Press the Power button to suspend the ES400.
2. Slide the battery door toward the bottom of the device.
3. Lift the battery door.
4. Slide the battery lock switch up.
5. Lift the battery out of the device.
1 - 8 ES400 User Guide
6. Slide the SIM card holder up to unlock.
7. Lift the SIM card holder.
8. Remove SIM card from holder.
9. Close the SIM card holder.
10. Slide the SIM card holder to the down to lock into place.
11. Slide the battery lock switch down to lock the battery in place.
12. Replace the battery door.
Chapter 2 Using the ES400
Power Button
Receiver
Touch Screen
Volume Buttons
Keypad
Push To Talk Button
Headset Port
USB Port
Camera Button
LED Indicator
Camera Flash
Camera Lens
Charging/Communication
Contacts
Light Sensor
Finger Print Reader
Battery Door
Introduction
This chapter explains the indicators, buttons, status icons, and controls on the ES400, and provides basic
instructions for using the device.
Features
Figure 2-1
ES400 Features
2 - 2 ES400 User Guide
Single-hand Method Two-hand Method
Keypads
The ES400 offers three keypad configurations; QWERTY, QWERTZ and AZERTY. See Appendix B, Keypads for
keypad functionality.
Entering Data
When entering data on the keypad, use either the single-hand method or the two-hand method as shown in Figure
2-2.
Figure 2-2
Entering Data on the Keypad
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