DA402
Stripe® Series Direct Thermal Printer
User's
Guide
Rev. 2 Customer order # 52005L Manufacturer part # 52005LB
Proprietary Statement
This manual contains proprietary information of Zebra Technologies Corporation. It is intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the expressed written permission of Zebra Technologies Corporation.
Product Improvements
Continuous improvement of products is a policy of Zebra Technologies Corporation. All specifications and signs are subject to change without notice.
FCC Compliance Statement
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that the interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
nReorient or relocate the receiving antenna.
nIncrease the separation between the equipment and the receiver.
nConnect the equipment into an outlet on a circuit different than that to which the receiver is connected.
nConsult the dealer or an experienced Radio/TV technician for help.
NOTE: This unit was tested with shielded cables on the peripheral devices. Shielded cables must be used with the unit to insure compliance.
“The user is cautioned that any changes or modifications not expressly approved by Zebra Technologies Corporation could void the user’s authority to operate the equipment.”
Canadian DOC Compliance Statement
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of the Canadian Department of Communications.
Liability Disclaimer
Zebra Technologies Corporation takes steps to assure that its published Engineering specifications and Manuals are correct; however, errors do occur. Zebra Technologies Corporation reserves the right to correct any such errors and disclaims liability resulting therefrom.
No Liability for Consequential Damage
In no event shall Zebra Technologies Corporation or anyone else involved in the creation, production, or delivery of the accompanying product (including hardware and software) be liable for any damages whatsoever (including, without limitation, damages for loss of business profits, business interruption, loss of business information, or other pecuniary loss) arising out of the use of or the results of use of or inability to use such product, even if Zebra Technologies Corporation has been advised of the possibility of such damages. Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you.
Copyrights
This copyrighted manual and the label printer described herein are owned by Zebra Technologies Corporation. All rights are reserved. Unauthorized reproduction of this manual or the software in the label printer may result in imprisonment of up to one year and fines of up to $10,000 (17 U.S.C.506). Copyright violators may be subject to civil liability.
All products and brand names are trademarks of their respective companies. All rights reserved. © 1999 Zebra Technologies Corporation
I have determined that the Zebra printers identified as the
Stripe® Series
DA402 and T402
manufactured by:
Zebra Technologies Corporation
333 Corporate Woods Parkway
Vernon Hills, Illinois 60061-3109 U.S.A.
have been shown to comply with the applicable technical standards of the FCC
for Home, Office, Commercial, and Industrial use
if no unauthorized change is made in the equipment, and if the equipment is properly maintained and operated.
Contents
Introduction
Hello! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 What’s in the Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Unpacking and Inspection . . . . . . . . . . . . . . . . . . . . . . . . 2 Reporting Damage . . . . . . . . . . . . . . . . . . . . . . . . . . 2 DC Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Printer Overview (illustration) . . . . . . . . . . . . . . . . . . . . . 4
Getting Ready to Print
Loading the Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Tear-Off Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Peel-Off Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Cutter Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Fanfold Media |
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Auto Calibration . |
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Operator Controls |
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Power Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Feed Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Status LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Printing a Test Label . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Hooking Up the Printer and Computer. . . . . . . . . . . . . . . . . 20 Serial (RS-232) Interface Requirements . . . . . . . . . . . . . . 20
Parallel Interface Requirements . . . . . |
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Serial and Parallel Cabling Requirements |
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Communicating with the Printer . . . . . . . . . . . . . . . . . . . . 22
Via the Serial Port . . . . . . . . . . . . . . . . . . . . . . . . . |
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Via the Parallel Port. . . . . . . . . . . . . . . . . . . . . . . . . 22 |
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Using ZPL II . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 |
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Adjusting the Print Width . . . . . . . . . . . . . . . . . . . . . . . |
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Adjusting the Print Darkness. . . . . . . . . . . . . . . . . . . . . . 23 |
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Adjusting the Print Speed . . . . . . . . . . . . . . . . . . . . . . . |
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Troubleshooting
What the Status LED is Telling You . . . . . . . . . . . . . . . . . . 25 Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . 26 Manual Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Troubleshooting Tests . . . . . . . . . . . . . . . . . . . . . . . . . 29 Printing a Configuration Label . . . . . . . . . . . . . . . . . . . 29 Recalibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Resetting the Factory Default Values. . . . . . . . . . . . . . . . 30 Communications Diagnostics . . . . . . . . . . . . . . . . . . . . 30 Feed Button Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Maintenance
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Lubrication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Replacing the Printhead . . . . . . . . . . . . . . . . . . . . . . . . 36 Removing the Printhead . . . . . . . . . . . . . . . . . . . . . . 36 Installing the Printhead . . . . . . . . . . . . . . . . . . . . . . . 38
Specifications
Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Label/Tag. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Font/Bar Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Physical/Environmental/Electrical . . . . . . . . . . . . . . . . . . . 43 Agency Approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Serial (RS-232) Connector Technical Information . . . . . . . . . . 45
Interconnecting to DTE Devices . . . . . . . . . . . . . . . . . . 45 Interconnecting to DCE Devices . . . . . . . . . . . . . . . . . . 45 Parallel Interface Technical Information. . . . . . . . . . . . . . . . 48
Index
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Introduction
Hello!
Thank you for choosing the Zebraâ DA402Ô Printer. This rugged little printer is certain to become a productive and efficient addition to your workplace!
nThis user’s guide provides the information you will need to operate and maintain the printer.
nTo create and print label formats, take a look at the ZPL II Programming Guide. If one was not ordered with your printer, simply call your distributor or visit our web site at www.zebra.com.
NOTE: Many printer settings may also be controlled by your printer’s driver or label preparation software. Refer to the driver or software documentation for more information.
What’s in the Box
Printer
Power
Supply
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Quick |
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Product |
Reference |
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Guide |
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Support Services |
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User’s |
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Brochure |
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Guide |
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Sample
Roll of Media
Test
Label
CD-Rom
Registration
Card
1
Unpacking and Inspection
Inspect the printer for possible shipping damage:
nCheck all exterior surfaces for damage.
nRaise the top cover (refer to “Loading the Media” on page 5) and inspect the media compartment for damage.
In case shipping is required, save the carton and all packing material.
Reporting Damage
If you discover shipping damage:
nImmediately notify and file a damage report with the shipping company.
Zebra Technologies Corporation is not responsible for any damage incurred during shipment of the printer and will not cover the repair of this damage under its warranty policy.
nKeep the carton and all packing material for inspection.
nNotify your authorized reseller.
2
WARNING: NEVER OPERATE THE PRINTER AND POWER SUPPLY IN AN AREA WHERE THEY CAN GET WET. SERIOUS PERSONAL INJURY COULD RESULT!
DC Power Supply
Refer to Figure 1.
1.The DC power supply has a barrel connector on one end that must be inserted into the power supply receptacle on the back of the printer.
2.Insert the separate AC power cord into the power supply.
3.Plug the other end of the cord into an appropriate AC electrical outlet.
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Plug |
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Varies by |
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Country |
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AC |
Barrel |
Power |
Connector |
Cord |
Power |
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Switch |
Power |
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Supply |
Power |
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Supply |
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Receptacle |
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Figure 1
3
Printer Overview
Feed
Button
Status
LED
Tear Bar |
Printhead |
Release |
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Lever |
Release |
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Lever |
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Lock-down Screw |
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Media Guide Adjuster |
Media |
Platen Roller |
Hangers |
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Media Guides |
Peel-Off Option
Peel |
Bar |
Peel Roller |
Cutter Option
Cutter Unit |
Figure 2
4
Getting Ready to Print
Loading the Media
You can operate this printer in three different modes: tear-off, peel-off, or with a cutter.
nTear-off mode allows you to tear off each label (or a strip of labels) after it is printed.
nIn peel-off mode, the backing material is peeled away from the label as it is printed. After this label is removed, the next one is printed.
nIn cutter mode, the printer automatically cuts the label after it is printed.
Tear-Off Mode
1.Unlatch the top cover by pulling the two green release levers toward you (refer to Figure 3). Then, lift the top cover to expose the media compartment.
Release
Lever
Release
Lever
Figure 3
5
2.Separate and hold open the media hangers (refer to Figure 4).
3.Place the media roll onto the media hangers, ensuring that it is tightly wound (refer to Figure 5).
NOTE: Refer to Figure 6. If you are using labels, make sure the media unwinds from the top of the roll. Tags unwind from the bottom of the roll.
Media
Hanger
Media
Hanger
Figure 4
6
Figure 5
Tags
Labels
Figure 6
7
4.Refer to Figure 7. Thread the media through the media guides.
NOTE: If the media guides must be changed to accommodate the width of the media, turn the green media guide adjuster (refer to Figure 7). The media guides should just touch, but not restrict, the edges of the media.
5.Close the top cover and turn on the printer or press the feed button if the printer is already on (see “Auto Calibration” on page 18 for more information).
Media |
Wide Media |
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Guides |
Narrow Media |
Media Guide Adjuster
Figure 7
8
Peel-Off Mode (optional)
1.Unlatch the top cover by pulling the two green release levers toward you (refer to Figure 8). Then, lift the top cover to expose the media compartment.
Release
Lever
Release
Lever
Figure 8
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2.Separate and hold open the media hangers (refer to Figure 9).
3.Place the media roll onto the media hangers, making sure it is tightly wound (refer to Figure 10).
4.Open the peel-off unit by pulling down on its textured top surface (refer to Figure 11).
5.Activate the peel-off unit by moving the peel-off switch to the left (refer to Figure 11 inset).
NOTE: When not operating the printer in peel-off mode, always deactivate the peel-off unit by moving the peel-off switch to the right.
6.Remove approximately 6” (152 mm) of labels from the label backing.
Media
Hanger
Media
Hanger
Figure 9
10
Figure 10
Peel-off Switch
ON |
OFF |
Figure 11
11