ZT600 Series
Industrial Printer
User Guide
P1088680-04EN
ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corporation, registered in
many jurisdictions worldwide. All other trademarks are the property of their respective owners.
© 2019 Zebra Technologies Corporation and/or its affiliates. All rights reserved.
Information in this document is subject to change without notice. The software described in this document
is furnished under a license agreement or nondisclosure agreement. The software may be used or copied
only in accordance with the terms of those agreements.
For further information regarding legal and proprietary statements, please go to:
SOFTWARE:http://www.zebra.com/linkoslegal
COPYRIGHTS:http://www.zebra.com/copyright
WARRANTY:http://www.zebra.com/warranty
END USER LICENSE AGREEMENT: http://www.zebra.com/eula
Terms of Use
Proprietary Statement
This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries
(“Zebra Technologies”). It is intended solely for the information and use of parties operating and
maintaining the equipment described herein. Such proprietary information may not be used, reproduced,
or disclosed to any other parties for any other purpose without the express, written permission of Zebra
Technologies.
Product Improvements
Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs are
subject to change without notice.
Liability Disclaimer
Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are
correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and
disclaims liability resulting therefrom.
Limitation of Liability
In no event shall Zebra Technologies or anyone else involved in the creation, production, or delivery of the
accompanying product (including hardware and software) be liable for any damages whatsoever
(including, without limitation, consequential damages including loss of business profits, business
interruption, or loss of business information) arising out of the use of, the results of use of, or inability to
use such product, even if Zebra Technologies has been advised of the possibility of such damages. Some
jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
Publication Date
December 22, 2020
2
Declaration of Conformity
We have determined that the Zebra printers identified as the
ZT610 and ZT620
manufactured by:
Zebra Technologies Corporation
3 Overlook Point
Lincolnshire, Illinois 60069 U.S.A.
Have been shown to comply with the applicable technical standards of the FCC
For Home, Office, Commercial, and Industrial use
If no unauthorized change is made in the equipment,
and if the equipment is properly maintained and operated.
3
Compliance Information
FCC Compliance Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired
operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
FCC Radiation Exposure Statement (for printers with RFID encoders)
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This
equipment should be installed and operated with minimum distance 20cm between the radiator and your
body.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
Canadian DOC Compliance Statement
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
4
Contents
Handling the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Unpack and Inspect the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Store the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Service the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Ship the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Select a Location for the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Learn the Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Select a Print Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Load the Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Insert the Media into the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Tear-Off Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Peel-Off Mode or Applicator Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Rewind Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Cutter Mode or Delayed Cut Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Do I Need to Use Ribbon? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
When to Use Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Coated Side of Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Load the Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Install the Printer Driver and Connect the Printer to the Computer . . . . . . . . . . . . . . . . . 51
Install Zebra Setup Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Connect a Computer to the Printer’s USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Connect a Computer to the Printer’s Serial or Parallel Port . . . . . . . . . . . . . . . . . . . . 63
Connect to Your Network through the Printer’s Ethernet Port . . . . . . . . . . . . . . . . . . 70
Connect the Printer to Your Wireless Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Print a Test Label and Make Adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Learn the Standard Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Navigating through Screens in the Standard Display . . . . . . . . . . . . . . . . . . . . . . . . . 89
Idle Display, Home Menu, and User Menus in the Standard Display . . . . . . . . . . . . . 91
5
Contents
Adjust Printer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
DARKNESS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
PRINT SPEED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
MEDIA TYPE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
PRINT METHOD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
TEAR OFF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
PRINT WIDTH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
PRINT MODE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
LABEL TOP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
LEFT POSITION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
REPRINT MODE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
LABEL LENGTH MAX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
COVER OPEN LIGHT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
MEDIA PATH LIGHTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
RIBBON PATH LIGHTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
PRINT INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
IDLE DISPLAY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
POWER UP ACTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
HEAD CLOSE ACTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
LOAD DEFAULTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
MEDIA/RIBBON CAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
DIAGNOSTIC MODE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
ENERGY STAR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
CONFIG INFO TO USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
ZBI ENABLED? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
RUN ZBI PROGRAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
STOP ZBI PROGRAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
PRINT USB FILE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
COPY USB FILE TO E: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
STORE E: FILE TO USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
PRINT STATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
PASSWORD PROTECT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
APPLCTR ERR: PAUSE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
PRINT TEST FORMAT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
ACTIVE PRINT SERVER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
PRIMARY NETWORK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
WIRED IP ADDRESS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
WIRED SUBNET MASK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
WIRED GATEWAY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
WIRED IP PROTOCOL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
WIRED MAC ADDRESS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
WLAN IP ADDRESS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
WLAN SUBNET MASK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
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Contents
WLAN GATEWAY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
WLAN IP PROTOCOL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
WLAN MAC ADDRESS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
ESSID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
CHANNEL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
SIGNAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
IP PORT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
IP ALTERNATE PORT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
RESET NETWORK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
VISIBILITY AGENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
RFID STATUS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
RFID CALIBRATE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
READ RFID DATA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
RFID TEST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
RFID PROGRAM POS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
RFID ANTENNA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
RFID READ POWER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
RFID WRITE POWER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
RFID VALID COUNT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
RFID VOID COUNT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
LANGUAGE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
COMMAND LANGUAGE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
COMMAND CHAR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
CONTROL CHAR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
DELIMITER CHAR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
ZPL MODE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
VIRTUAL DEVICE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
SENSOR TYPE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
SELF ADJUST SENSOR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
LABEL SENSOR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
TAKE LABEL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
BAUD RATE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
DATA BITS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
PARITY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
HOST HANDSHAKE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
WML . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
BLUETOOTH ADDRESS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
MODE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
DISCOVERY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
CONNECTED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
BT SPEC VERSION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
MIN SECURITY MODE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Calibrate the Ribbon and Media Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
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Contents
Adjust the Printhead Pressure and Toggle Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Toggle Position Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Printhead Pressure Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Adjust the Sensor Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Install the Rewind/Liner Take-Up Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Peel Mode/Applicator Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Rewind Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Cleaning Schedule and Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Clean the Exterior, the Media Compartment, and the Sensors . . . . . . . . . . . . . . . . 199
Clean the Printhead and Platen Roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
Clean and Lubricate the Cutter Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Remove Used Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
Replacing Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Ordering Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Recycling Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Ordering Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Lubrication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
QR Codes and QuickHelp Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Judging Barcode Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Printer Diagnostic Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Print Test Format Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Optimal Darkness and Speed Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Communication Diagnostics Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Sensor Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Indicator Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Alerts and Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Printing Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
Ribbon Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
RFID Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Communications Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
Miscellaneous Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
Items Required for the Exercises . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
Files for Completing the Exercises . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
USB Host . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250
Exercise 1: Copy Files to a USB Flash Drive and Perform USB Mirror . . . . . . . . . . 251
Exercise 2: Print a Label Format from a USB Flash Drive . . . . . . . . . . . . . . . . . . . . 253
Exercise 3: Copy Files to/from a USB Flash Drive . . . . . . . . . . . . . . . . . . . . . . . . . . 254
Exercise 4: Enter Data for a Stored File with a USB Keyboard and Print a Label . . 256
Near Field Communication (NFC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Exercise 5: Enter Data for a Stored File with a Smart Device and Print a Label . . . 258
General Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260
8
Contents
Power Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Power Cord Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Communication Interface Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263
Standard Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264
Optional Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Wireless Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266
Printing Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267
Media Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269
Ribbon Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270
7 • Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
9
Printer Setup and Operation
This section assists the technician with initial setup and operation of the printer.
Handling the Printer
This section describes how to handle your printer.
Unpack and Inspect the Printer
When you receive the printer, immediately unpack it and inspect for shipping damage.
• Save all packing materials.
• Check all exterior surfaces for damage.
• Raise the media door, and inspect the media compartment for damage to components.
If you discover shipping damage upon inspection:
• Immediately notify the shipping company and file a damage report.
• Keep all packaging material for shipping company inspection.
• Notify your authorized Zebra reseller
Important • Zebra Technologies is not responsible for any damage incurred during the shipment of
the equipment and will not repair this damage under warranty.
Store the Printer
If you are not placing the printer into immediate operation, repackage it using the original packing
materials. You may store the printer under the following conditions:
• Temperature: –40°F to 140°F (–40° to 60°C)
• Relative humidity: 5% to 85% non-condensing
10
Service the Printer
If you have a problem using the printer, contact your facility's technical or systems support. If there is a
problem with the printer, they will contact the Zebra Global Customer Support Center at:
http://www.zebra.com/support.
When contacting Zebra Global Customer Support, have the following information available:
• Serial number of the unit
• Model number or product name
• Firmware version number
Zebra responds to calls by e-mail, telephone, or fax within the time limits set forth in service agreements. If
your problem cannot be solved by Zebra Global Customer Support, you may need to return your
equipment for servicing and will be given specific directions.
If you purchased your product from a Zebra business partner, please contact that business partner for
support.
Printer Setup and Operation
11
Ship the Printer
Zebra is not responsible for any damages incurred during shipment if an approved shipping container is
not used. Shipping the units improperly can possibly void the warranty.
If you must ship the printer:
• Turn off (O) the printer, and disconnect all cables.
• Remove any media, ribbon, or loose objects from the printer interior.
• Close the printhead.
• Carefully pack the printer into the original container or a suitable alternate container to avoid damage
during transit. A shipping container can be purchased from Zebra if the original packaging has been
lost or destroyed.
Printer Setup and Operation
12
Printer Setup and Operation
22.7– 29.4 kg
50 – 65 lb
Select a Location for the Printer
Select a location for the printer that meets these conditions:
• Surface: The surface where the printer will be located must be solid, level, and of sufficient size and
strength to hold the printer.
• Space: The area where the printer will be located must include enough space for ventilation and for
accessing the printer components and connectors. To allow for proper ventilation and cooling, leave
open space on all sides of the printer.
Caution • Do not place any padding or cushioning material behind or under the printer because this
restricts air flow and could cause the printer to overheat.
• Power: The printer should be within a short distance of an appropriate power outlet that is easily
accessible.
• Data communication interfaces: The printer must be within range of your WLAN radio (if applicable) or
within an acceptable range for other connectors to reach your data source (usually a computer). For
more information on maximum cable lengths and configuration, see General Specifications
on page 260.
• Operating conditions: Your printer is designed to function in a wide range of environmental and
electrical conditions, including a warehouse or factory floor. Table 1 shows the temperature and
relative humidity requirements for the printer when it is operating.
Table 1 • Operating Temperature and Humidity
Mode Temperature Relative Humidity
Thermal Transfer 40° to 104°F (5° to 40°C) 20 to 85% non-condensing
Direct Thermal 32° to 104°F (0° to 40°C)
13
Printer Setup and Operation
1
6
7
2
15
9 10
8
4
11
3
141312
5
Learn the Printer Components
Figure 1 shows the components inside the media compartment of a standard printer. Depending on the
printer model and the installed options, your printer may look slightly different. The components that are
labeled are mentioned in procedures throughout this manual.
Note • The components inside your printer are color-coded.
• The touch points that you will need to handle are colored gold inside the printers and are highlighted in
gold in the illustrations in this manual.
• Some components are highlighted in light blue in the illustrations in this manual for emphasis or
clarity.
Figure 1 • Printer Components
Media door
1
Printhead pressure toggles
2
Printhead assembly
3
Control panel display
4
Platen roller
5
Control panel
6
USB host port
7
Printhead-open lever
8
Ribbon take-up spindle
9
Ribbon supply spindle
10
Ribbon guide roller
11
Media guide adjustment knob
12
Transmissive media sensor adjustment
13
wheel
Media dancer assembly
14
Media supply spindle
15
14
Printer Setup and Operation
Select a Print Mode
Use a print mode that matches the media being used and the printer options available (Figure 2). The
media path is the same for roll and fanfold media.
Table 2 • Print Modes and Printer Options
Print Mode Description
TEAR OFF This mode (default) can be used with any printer options and most media types.
The printer prints label formats as it receives them. The printer operator can tear
off the printed labels any time after they print.
PEEL-OFF This mode can be used if the printer has a rewind option.
The printer peels the label from the liner during printing and then pauses until the
label is removed. The backing is wound on the rewind spindle without using the
rewind plate.
REWIND This mode can be used only if the printer has a rewind option.
The printer prints without pausing between labels. The media is wound onto a core
after printing. The rewind plate is used to keep the labels from separating from the
backing.
CUTTER This mode can be used only if the printer has a cutter option.
The printer cuts between labels after each one is printed.
DELAYED CUT This mode can be used only if the printer has a cutter option.
The printer waits for a delayed cut ZPL command (~JK) before it cuts the last
printed label.
LINERLESS PEEL* * Reserved for future use.
LINERLESS REWIND*
LINERLESS TEAR*
APPLICATOR This mode is for use with a machine that applies labels.
The printer prints when it receives a signal from the applicator. Refer to the
Advanced User Information section of the Maintenance Manual for additional
information about the applicator interface.
15
Printer Setup and Operation
12
34
Figure 2 • Printer Options
Tear-Off (standard)
1
Cutter option
2
Rewind option set for Peel mode
3
Rewind option set for Rewind mode
4
16
Load the Media
Use the instructions in this section for loading roll or fanfold media in the appropriate print mode for your
needs.
Caution • While performing any tasks near an open printhead, remove all rings, watches, hanging
necklaces, identification badges, or other metallic objects that could touch the printhead. You are not
required to turn off the printer power when working near an open printhead, but Zebra recommends it as
a precaution. If you turn off the power, you will lose all temporary settings, such as label formats, and you
must reload them before you resume printing.
Insert the Media into the Printer
The majority of the illustrations in this section show roll media because the media loading path is the same
for both roll and fanfold media.
1. Raise the media door.
Printer Setup and Operation
2. Remove and discard any tags or labels that are torn or dirty or that are held by adhesives or tape.
17
Printer Setup and Operation
3. Insert roll or fanfold media into the printer.
Roll Media
Place the roll of media on the media supply spindle. Push the roll as far back as it will go.
Fanfold Media
Fanfold media can be stored behind or under the printer. Depending on where the media is stored,
feed the media from behind or through the bottom access slot.
Rear Feed Bottom Feed
18
Printer Setup and Operation
4. In which print mode will your printer be operating? (For more information on print modes, see Select a
Print Mode onpage15.)
If using… Then…
TEAR OFF Continue with Tear-Off Mode on page 20.
PEEL-OFF or APPLICATOR Continue with Peel-Off Mode or Applicator Mode
on page 24.
REWIND Continue with Rewind Mode onpage33.
CUTTER or DELAYED CUT Continue with Cutter Mode or Delayed Cut Mode
on page 41.
19
Tear-Off Mode
1. If you have not already done so, follow the instructions in the section Insert the Media into the Printer
on page 17.
Printer Setup and Operation
2.
Caution • The printhead may be hot and could cause severe burns. Allow the printhead to cool.
Open the printhead assembly by rotating the printhead-open lever upward.
20
Printer Setup and Operation
1234
3. Rotate the media guide adjustment knob as shown until the media guide slides all the way out.
4.
Caution • The printhead may be hot and could cause severe burns. Allow the printhead to cool.
From the media spindle (1), feed the media under the dancer assembly (2), through the media
sensor (3), and under the printhead assembly (4). Slide the media back until it touches the inside
back wall of the media sensor.
21
Printer Setup and Operation
5. Rotate the media guide adjustment knob as shown until the media guide just touches the edge of the
media.
6. Does the media that you are using require ribbon for printing? If you are not sure, see When to Use
Ribbon on page 45.
If using… Then…
Direct Thermal media (no ribbon needed) Continue with step 7.
Thermal Transfer media (ribbon needed)
a. If you have not already done so, load ribbon in
the printer. See Load the Ribbon onpage47.
b. Continue with step 7.
22
Printer Setup and Operation
7. Rotate the printhead-open lever downward until it locks the printhead in place.
8. Close the media door.
9. Set the printer to the appropriate print mode (see PRINT MODE on page 100).
10. Press PAUSE to exit pause mode and enable printing.
The printer may perform a label calibration or feed a label, depending on your settings.
11. For best results, calibrate the printer. See Calibrate the Ribbon and Media Sensors onpage181.
12. If desired, print a configuration or other label to verify that your printer is able to print. (See PRINT
INFORMATION on page 109.)
Media loading in Tear-Off mode is complete.
23
Printer Setup and Operation
Peel-Off Mode or Applicator Mode
1. If you have not already done so, follow the instructions in the section Insert the Media into the Printer
on page 17.
2. If necessary, install the rewind/liner take-up plate in the peel-off position as shown.
24
Printer Setup and Operation
2-a. Loosen the knurled nut (1) on the outside stud on the printer’s base.
2-b. Align the large hole of the keyhole in the rewind/peel plate over the knurled nut, and then slide the
plate down until it hits the studs.
25
Printer Setup and Operation
2-c. Tighten the knurled nut.
3. If desired, slide a core onto the rewind spindle until it is flush against the guide plate. A core is not
necessary for liner take-up.
26
Printer Setup and Operation
4.
Caution • The printhead may be hot and could cause severe burns. Allow the printhead to cool.
Open the printhead assembly by rotating the printhead-open lever upward.
5.
Rotate the media guide adjustment knob as shown until the media guide slides all the way out.
27
Printer Setup and Operation
1234
6.
Caution • The printhead may be hot and could cause severe burns. Allow the printhead to cool.
From the media spindle (1), feed the media under the dancer assembly (2), through the media
sensor (3), and under the printhead assembly (4). Slide the media back until it touches the inside
back wall of the media sensor.
7.
Extend approximately 18 in. (500 mm) of media out of the printer. Remove and discard the labels from
this exposed media, leaving just the liner.
8. Feed the liner behind the rewind/liner take-up plate.
28
Printer Setup and Operation
9. Remove the hook from the rewind spindle.
29
Printer Setup and Operation
2
1
10. Wind the liner around the rewind spindle as shown. Rotate the rewind spindle several turns to tighten
the liner and remove any slack.
11. Reinstall the spindle hook over the liner. Insert the long end of the hook into the small hole on the
guide plate (1). Insert the short end of the hook into the hole in the center of the adjusting nut (2).
30
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