trademarks of ZIH Corp., registered in many jurisdictions worldwide. All other trademarks are the property of their
respective owners.
Information in this document is subject to change without notice.
For further information regarding legal and proprietary statements, please go to:
COPYRIGHTS: www.zebra.com/copyright
WARRANTY: www.zebra.com/warranty
END USER LICENSE AGREEMENT: www.zebra.com/eula
SOFTWARE: www.zebra.com/linkoslegal
Terms of Use
Proprietary Statement
subsidiaries (“Zebra Technologies”). It is intended solely for the information and use of parties operating and
maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed
to any other parties for any other purpose without the express, written permission of Zebra Technologies.
This manual contains proprietary information of Zebra Technologies Corporation and its
Product Improvements Continuous improvement of products is a policy of Zebra Technologies. All
specifications and designs are subject to change without notice.
Liability Disclaimer Zebra Technologies takes steps to ensure that its published Engineering specifications and
manuals are correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and
disclaims liability resulting therefrom.
Limitation of Liability In no event shall Zebra Technologies or anyone else involved in the creation, production,
or delivery of the accompanying product (including hardware and software) be liable for any damages whatsoever
(including, without limitation, consequential damages including loss of business profits, business interruption, or loss
of business information) arising out of the use of, the results of use of, or inability to use such product, even if Zebra
Technologies has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or
limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Part Number: P1088680-001 Rev. A
Declaration of Conformity
Declaration of Conformity
We have determined that the Zebra printers identified as the
3
ZT610™ and ZT620™
manufactured by:
Zebra Technologies Corporation
3 Overlook Point
Lincolnshire, Illinois 60069 U.S.A.
Have been shown to comply with the applicable technical standards of the FCC
For Home, Office, Commercial, and Industrial use
If no unauthorized change is made in the equipment,
and if the equipment is properly maintained and operated.
5/22/17ZT600 Series™ User GuideP1088680-001
Declaration of Conformity
4
Compliance Information
Compliance Information
FCC Compliance Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause
undesired operation.
Note • This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
•Consult the dealer or an experienced radio/TV technician for help.
FCC Radiation Exposure Statement
(for printers with RFID encoders)
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with minimum distance 20cm
between the radiator and your body.
This transmitter must not be co-located or operating in conjunction with any other antenna or
transmitter.
Canadian DOC Compliance Statement
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
This User Guide is intended for use by any person who needs to perform routine maintenance,
upgrade, or troubleshoot problems with the printer.
How This Document Is Organized
The User Guide is set up as follows:
SectionDescription
Introduction on page 13This section provides a high-level overview of the
printer and its components.
Printer Setup and Operation
on page 27
Printer Configuration and Adjustment
on page 101
Routine Maintenance on page 211This section provides routine cleaning and
Diagnostics and Troubleshooting
on page 227
Using the USB Host Ports and the
NFC Capabilities on page 261
Specifications on page 275This section lists general printer specifications,
Glossary on page 287The glossary provides a list of common terms.
This section assists the technician with initial setup
and operation of the printer.
This section assists you with configuration of and
adjustments to the printer.
maintenance procedures.
This section provides diagnostic tests and other
information that may help you to optimize printing
or to troubleshoot issues with your printer.
This section will help you to learn how to use the
USB host ports on your Zebra printer and how to
use the printer’s Near Field Communication (NFC)
capability. The information is presented in the
form of exercises with some SGD commands
listed for advanced users.
printing specifications, ribbon specifications, and
media specifications.
P1088680-001 ZT600 Series™ User Guide5/22/17
Introduction
This section provides a high-level overview of the printer and its components.
Note • The components inside your printer are color-coded.
•The touch points that you will need to handle are colored gold inside the printers and are
highlighted in gold in the illustrations in this manual.
•Some components are highlighted in light blue in the illustrations in this manual for
emphasis or clarity.
Figure 1 shows the components inside the media compartment of a standard printer.
Depending on the printer model and the installed options, your printer may look slightly
different. The components that are labeled are mentioned in procedures throughout this
manual.
Figure 1 • Printer Components
P1088680-001 ZT600 Series™ User Guide5/22/17
Media door
1
Printhead pressure toggles
2
Printhead assembly
3
Control panel display
4
Platen roller
5
Control panel
6
USB host port
7
Printhead-open lever
8
Ribbon take-up spindle
9
Ribbon supply spindle
10
Ribbon guide roller
11
Media guide adjustment knob
12
Transmissive media sensor adjustment
13
wheel
Media dancer assembly
14
Media supply spindle
15
Printer Options
12
34
The available printer options are shown in Figure 2. For information about the print modes that
can be used with the printer options, see Select a Print Mode on page 31.
Figure 2 • Printer Options
Introduction
Printer Options
15
Tear-Off (standard)
1
Cutter option
2
Rewind option set for Peel mode
3
Rewind option set for Rewind mode
4
5/22/17ZT600 Series™ User GuideP1088680-001
Introduction
16
Communication Interfaces
Communication Interfaces
The available communication interface connectors are shown in Figure 3. Your printer may
not have all of the connections shown here, and a ZebraNet wireless print server option may
also be present on your printer. You may send label formats to the printer through any
communication interface that is available on your printer.
• For detailed information about the types of connections available, see Communication
Interface Specifications on page 276.
• For instructions on when and how to connect your computer to one ore more of these
communication interfaces, see Install the Printer Driver and Connect the Printer to the
Computer on page 62.
Figure 3 • Location of Communication Interfaces
Parallel port
Internal wired Ethernet print server
Serial port
USB port
P1088680-001 ZT600 Series™ User Guide5/22/17
Data Cables
You must supply all data cables for your application. The use of cable strain relief clamps is
recommended.
Ethernet cables do not require shielding, but all other data cables must be fully shielded and
fitted with metal or metalized connector shells. Unshielded data cables may increase radiated
emissions above the regulated limits.
To minimize electrical noise pickup in the cable:
• Keep data cables as short as possible.
• Do not bundle the data cables tightly with the power cords.
• Do not tie the data cables to power wire conduits.
Introduction
Communication Interfaces
17
5/22/17ZT600 Series™ User GuideP1088680-001
Introduction
12345
Figure 4 • Control Panel
1
STATUS lightThese indicator lights
show the current status
of the printer. For more
information, see
Indicator Lights
on page 242.
2
PAUSE light
3
DATA light
4
SUPPLIES light
5
NETWORK light
6
The display shows the printer’s current status and
allows the user to navigate the menu system.
7
RIGHT SELECT
button
These buttons execute
the commands shown
directly above them in
the display.
8
LEFT SELECT button
9
The UP AR ROW button changes the parameter
values. Common uses are to increase a value or to
scroll through choices.
10
The OK button selects or confirms what is shown
on the display.
11
The LEFT ARROW button, which is active only
in the menu system, navigates to the left.
12
The RIGHT ARROW button, which is active only
in the menu system, navigates to the right.
13
The DOWN ARROW button changes the
parameter values. Common uses are to decrease a
value or to scroll through choices.
14
The PAUSE button starts or stops printer operation
when pressed.
15
The FEED button forces the printer to feed one
blank label each time the button is pressed.
16
The CANCEL button cancels label formats when
the printer is paused.
•Press once to cancel the next label format.
•Press and hold for 2 seconds to cancel all label
formats.
6
13
12
9
8
11
10
141516
7
18
Standard Control Panel
Standard Control Panel
The standard control panel indicates the printer’s current status and allows the user to control
basic printer operation. An optional color touch control panel is available for purchase.
Because it functions differently, it is documented in a separate User Guide.
P1088680-001 ZT600 Series™ User Guide5/22/17
Navigating through Screens in the Standard Display
SETTINGS menu icon
SETTINGS menu icon
highlighted
Table 1 shows the following:
• the options available for navigating through the screens in the control panel display
• how to select or modify things shown on the display
Table 1 • Navigation
Idle Display
Introduction
Standard Control Panel
19
At the Idle Display (Figure 5 on page 21), press LEFT SELECT to go to
the printer’s Home menu (Figure 6 on page 21).
Home Menu
To move from icon to icon in the
Home menu, press any of the
ARROW buttons.
When an icon is selected, its
colors are reversed to highlight it.
To select the highlighted menu
icon and enter the menu, press
Press
LEFT SELECT to exit the
OK.
Home menu and return to the Idle
Display. The printer automatically
returns to the Idle Display after
15 seconds of inactivity in the
Home menu.
5/22/17ZT600 Series™ User GuideP1088680-001
Introduction
XXXXXXX
▲ XXXXXXX ▼
XXX
20
Standard Control Panel
User Menus
Table 1 • Navigation (Continued)
Press LEFT SELECT to return to the Home menu.
The printer automatically returns to the Home menu
after 15 seconds of inactivity in a user menu.
To scroll through the items in a user menu, press the
LEFT ARROW or RIGHT ARROW.
Menu Shortcuts
▲ and ▼ indicate that a value can be changed. Any
changes that you make are saved immediately.
Press the
UP ARROW or DOWN ARROW to scroll
through accepted values.
A word in the bottom-right corner of the display
indicates an available action.
OK or press RIGHT SELECT to perform the
Press
action shown.
To go to the next user menu from a menu shortcut,
OK or press RIGHT SELECT to select GO.
press
P1088680-001 ZT600 Series™ User Guide5/22/17
To continue to navigate in the same user menu, press
the LEFT ARROW or RIGHT ARROW.
Introduction
1
2
Standard Control Panel
Idle Display, Home Menu, and User Menus in the Standard Display
The printer’s control panel includes a display, where you can view the printer’s status or
change its operating parameters. In this section, you will learn how to navigate through the
printer’s menu system and change values for menu items.
Idle Display After the printer completes the power-up sequence, it moves to the Idle Display
(Figure 5). The printer displays the current firmware version and its IP address.
Figure 5 • Idle Display
21
The printer’s current status
1
The printer’s firmware version (top line) and its IP
2
address (bottom line)
Home menu shortcut
Home Menu Use the Home menu (Figure 6) to access the printer’s operating parameters
through the eight user menus (see Adjust Printer Settings on page 102). Click any of the icons
in Figure 6 to go to the descriptions of the menu items for that user menu.
Figure 6 • Home Menu
Exit and return to the Idle Display (Figure 5).
5/22/17ZT600 Series™ User GuideP1088680-001
Introduction
22
Types of Media
Types of Media
Important • Zebra strongly recommends the use of Zebra-brand supplies for continuous
high-quality printing. A wide range of paper, polypropylene, polyester, and vinyl stock has
been specifically engineered to enhance the printing capabilities of the printer and to prevent
premature printhead wear. To purchase supplies, go to http://www.zebra.com/supplies.
Your printer can use various types of media:
• Standard media—Most standard media uses an adhesive backing that sticks individual
labels or a continuous length of labels to a liner. Standard media can come on rolls or in a
fanfold stack (Table 2).
• Tag stock—Tags are usually made from a heavy paper. Tag stock does not have adhesive
or a liner, and it is typically perforated between tags. Tag stock can come on rolls or in a
fanfold stack (Table 2).
• Radio frequency identification (RFID) “smart” media—RFID
media can be used in a printer that is equipped with an RFID
reader/encoder. RFID labels are made from the same materials and
adhesives as non-RFID labels. Each label has an RFID transponder
(sometimes called an “inlay”), made of a chip and an antenna,
embedded between the label and the liner. The shape of the transponder varies by
manufacturer and is visible through the label. All “smart” labels have memory that can be
read, and many have memory that can be encoded.
Important • Transponder placement within a label depends on the transponder type and
the printer model. Make sure that you are using the correct “smart” media for your printer.
For more information, refer to the RFID Programming Guide 3. A copy of the manual is
available at http://www.zebra.com/manuals or on the user CD that came with your printer.
For transponder placement details, go to http://www.zebra.com/transponders.
P1088680-001 ZT600 Series™ User Guide5/22/17
Table 2 • Roll and Fanfold Media
Media TypeHow It LooksDescription
Introduction
Types of Media
23
Non-Continuous
Roll Media
Roll media is wound on a core that can be 1 in. to 3 in. (25 to
76 mm) in diameter. Individual labels or tags are separated by
one or more of the following methods:
•Web media separates labels by gaps, holes, or notches.
•Black mark media uses pre-printed black marks on the
back side of the media to indicate label separations.
Non-Continuous
Fanfold Media
Continuous
Roll Media
•Perforated media has perforations that allow the labels or
tags to be separated from each other easily. The media may
also have black marks or other separations between labels
or tags.
Fanfold media is folded in a zigzag pattern. Fanfold media can
have the same label separations as non-continuous roll media.
The separations would fall on or near the folds.
Roll media is wound on a core that can be 1 in. to 3 in. (25 to
76 mm) in diameter.
Continuous roll media does not have gaps, holes, notches, or
black marks to indicate label separations. This allows the
image to be printed anywhere on the label. Sometimes a cutter
is used to cut apart individual labels.
5/22/17ZT600 Series™ User GuideP1088680-001
Introduction
OutsideInside
24
Ribbon Overview
Ribbon Overview
Ribbon is a thin film that is coated on one side with wax, resin, or wax resin, which is
transferred to the media during the thermal transfer process. The media determines whether
you need to use ribbon and how wide the ribbon must be.
When ribbon is used, it must be as wide as or wider than the media being used. If the ribbon is
narrower than the media, areas of the printhead are unprotected and subject to premature wear.
When to Use Ribbon
Thermal transfer media requires ribbon for printing while direct thermal media does not.
To determine if ribbon must be used with a particular media, perform a media scratch test.
To perform a media scratch test, complete these steps:
1. Scratch the print surface of the media rapidly with your fingernail.
2. Did a black mark appear on the media?
If a black mark...Then the media is...
Does not appear on the mediaThermal transfer. A ribbon is required.
Appears on the mediaDirect thermal. No ribbon is required.
Coated Side of Ribbon
Ribbon can be wound with the coated side on the inside or outside (Figure 7). This printer can
only use ribbon that is coated on the outside unless you purchase and install the optional
spindle that allows ribbon that is coated on the inside. Contact your authorized Zebra reseller
for ordering information.
If you are unsure which side of a particular roll of ribbon is coated, perform an adhesive test or
a ribbon scratch test to determine which side is coated.
Figure 7 • Ribbon Coated on Outside or Inside
P1088680-001 ZT600 Series™ User Guide5/22/17
Adhesive Test
If you have labels available, perform the adhesive test to determine which side of a ribbon is
coated. This method works well for ribbon that is already installed.
To perform an adhesive test, complete these steps:
1. Peel a label from its liner.
2. Press a corner of the sticky side of the label to the outer surface of the roll of ribbon.
3. Peel the label off of the ribbon.
4. Observe the results. Did flakes or particles of ink from the ribbon adhere to the label?
Introduction
Ribbon Overview
25
If ink from the
ribbon...
Then...
Adhered to the labelThe ribbon is coated on the outside and can be used
in this printer.
Did not adhere to
the label
The ribbon is coated on the inside and cannot be used
in the standard printer. An optional ribbon spindle is
available to use ribbon that is coated on the inside.
Contact your authorized Zebra reseller for ordering
information.
To verify this result, repeat the test on the other
surface of the roll of ribbon.
Ribbon Scratch Test
Perform the ribbon scratch test when labels are unavailable.
To perform a ribbon scratch test, complete these steps:
1. Unroll a short length of ribbon.
2. Place the unrolled section of ribbon on a piece of paper with the outer surface of the
ribbon in contact with the paper.
3. Scratch the inner surface of the unrolled ribbon with your fingernail.
4. Lift the ribbon from the paper.
5/22/17ZT600 Series™ User GuideP1088680-001
Introduction
26
Ribbon Overview
5. Observe the results. Did the ribbon leave a mark on the paper?
If the ribbon...Then...
Left a mark on the
paper
Did not leave a mark
on the paper
The ribbon is coated on the outside and can be used
in this printer.
The ribbon is coated on the inside and cannot be used
in the standard printer. An optional ribbon spindle is
available to use ribbon that is coated on the inside.
Contact your authorized Zebra reseller for ordering
information.
To verify this result, repeat the test on the other
surface of the roll of ribbon.
P1088680-001 ZT600 Series™ User Guide5/22/17
2
Printer Setup and Operation
This section assists the technician with initial setup and operation of the printer.
This section describes how to handle your printer.
Unpack and Inspect the Printer
When you receive the printer, immediately unpack it and inspect for shipping damage.
• Save all packing materials.
• Check all exterior surfaces for damage.
• Raise the media door, and inspect the media compartment for damage to components.
If you discover shipping damage upon inspection:
• Immediately notify the shipping company and file a damage report.
• Keep all packaging material for shipping company inspection.
• Notify your authorized Zebra reseller
Important • Zebra Technologies is not responsible for any damage incurred during the
shipment of the equipment and will not repair this damage under warranty.
Store the Printer
If you are not placing the printer into immediate operation, repackage it using the original
packing materials. You may store the printer under the following conditions:
• Temperature: –40°F to 140°F (–40° to 60°C)
• Relative humidity: 5% to 85% non-condensing
Service the Printer
If you have a problem using the printer, contact your facility's technical or systems support. If
there is a problem with the printer, they will contact the Zebra Global Customer Support
Center at: http://www.zebra.com/support.
When contacting Zebra Global Customer Support, have the following information available:
• Serial number of the unit
• Model number or product name
• Firmware version number
Zebra responds to calls by e-mail, telephone, or fax within the time limits set forth in service
agreements. If your problem cannot be solved by Zebra Global Customer Support, you may
need to return your equipment for servicing and will be given specific directions.
If you purchased your product from a Zebra business partner, please contact that business
partner for support.
P1088680-001 ZT600 Series™ User Guide5/22/17
Ship the Printer
Zebra is not responsible for any damages incurred during shipment if an approved shipping
container is not used. Shipping the units improperly can possibly void the warranty.
If you must ship the printer:
Printer Setup and Operation
Handling the Printer
29
• Turn off (
O) the printer, and disconnect all cables.
• Remove any media, ribbon, or loose objects from the printer interior.
• Close the printhead.
• Carefully pack the printer into the original container or a suitable alternate container to
avoid damage during transit. A shipping container can be purchased from Zebra if the
original packaging has been lost or destroyed.
5/22/17ZT600 Series™ User GuideP1088680-001
Printer Setup and Operation
30
Select a Location for the Printer
Select a Location for the Printer
Select a location for the printer that meets these conditions:
• Surface: The surface where the printer will be located must be solid, level, and of
sufficient size and strength to hold the printer.
• Space: The area where the printer will be located must include enough space for
ventilation and for accessing the printer components and connectors. To allow for proper
ventilation and cooling, leave open space on all sides of the printer.
Caution • Do not place any padding or cushioning material behind or under the printer
because this restricts air flow and could cause the printer to overheat.
• Power: The printer should be within a short distance of an appropriate power outlet that is
easily accessible.
• Data communication interfaces: The printer must be within range of your WLAN radio
(if applicable) or within an acceptable range for other connectors to reach your data source
(usually a computer). For more information on maximum cable lengths and configuration,
see General Specifications on page 276.
• Operating conditions: Your printer is designed to function in a wide range of
environmental and electrical conditions, including a warehouse or factory floor. Table 3
shows the temperature and relative humidity requirements for the printer when it is
operating.
Table 3 • Operating Temperature and Humidity
ModeTemperatureRelative Humidity
Thermal Transfer40° to 104°F (5° to 40°C)20 to 85% non-condensing
Direct Thermal32° to 104°F (0° to 40°C)
P1088680-001 ZT600 Series™ User Guide5/22/17
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