Information in this document is subject to change without notice. The software described in this document
is furnished under a license agreement or nondisclosure agreement. The software may be used or copied
only in accordance with the terms of those agreements.
For further information regarding legal and proprietary statements, please go to:
SOFTWARE:http://www.zebra.com/linkoslegal
COPYRIGHTS:http://www.zebra.com/copyright
WARRANTY:http://www.zebra.com/warranty
END USER LICENSE AGREEMENT: http://www.zebra.com/eula
Terms of Use
Proprietary Statement
This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries
(“Zebra Technologies”). It is intended solely for the information and use of parties operating and
maintaining the equipment described herein. Such proprietary information may not be used, reproduced,
or disclosed to any other parties for any other purpose without the express, written permission of Zebra
Technologies.
Product Improvements
Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs are
subject to change without notice.
Liability Disclaimer
Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are
correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and
disclaims liability resulting therefrom.
Limitation of Liability
In no event shall Zebra Technologies or anyone else involved in the creation, production, or delivery of the
accompanying product (including hardware and software) be liable for any damages whatsoever
(including, without limitation, consequential damages including loss of business profits, business
interruption, or loss of business information) arising out of the use of, the results of use of, or inability to
use such product, even if Zebra Technologies has been advised of the possibility of such damages. Some
jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
Publication Date
December 22, 2020
2
Declaration of Conformity
Declaration of Conformity
We have determined that the Zebra printers identified as the
3
ZT410 and ZT420
manufactured by:
Zebra Technologies Corporation
3 Overlook Point
Lincolnshire, Illinois 60069 U.S.A.
Have been shown to comply with the applicable technical standards of the FCC
For Home, Office, Commercial, and Industrial use
If no unauthorized change is made in the equipment,
and if the equipment is properly maintained and operated.
12/22/20ZT400 Series User GuideP1066582-06EN
Declaration of Conformity
4
Compliance Information
Compliance Information
FCC Compliance Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause
undesired operation.
Note • This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
•Consult the dealer or an experienced radio/TV technician for help.
FCC Radiation Exposure Statement
(for printers with RFID encoders)
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with minimum distance 20cm
between the radiator and your body.
This transmitter must not be co-located or operating in conjunction with any other antenna or
transmitter.
Canadian DOC Compliance Statement
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
The available printer options are shown in Figure 1. For information about the print modes that
can be used with the printer options, see Select a Print Mode on page 26.
Figure 1 • Printer Options
Tear-Off (standard)
1
Peel with Liner Take-Up option
2
Rewind option
3
Cutter option
4
P1066582-06EN ZT400 Series User Guide12/22/20
Communication Interfaces
The communication interface connectors are shown in Figure 2. A ZebraNet wireless print
server option may also be present on your printer. You may send label formats to the printer
through any communication interface that is available on your printer.
• For detailed information about the types of connections available, see Standard
on page 218.
• For instructions on when and how to connect your computer to one ore more of these
communication interfaces, see Install the Printer Driver and Connect the Printer to the
Computer on page 60.
Figure 2 • Location of Communication Interfaces
Introduction
Communication Interfaces
11
Parallel port
Internal wired Ethernet print server
Serial port
USB port
12/22/20ZT400 Series User GuideP1066582-06EN
Introduction
12
Communication Interfaces
Data Cables
You must supply all data cables for your application. The use of cable strain relief clamps is
recommended.
Ethernet cables do not require shielding, but all other data cables must be fully shielded and
fitted with metal or metalized connector shells. Unshielded data cables may increase radiated
emissions above the regulated limits.
To minimize electrical noise pickup in the cable:
• Keep data cables as short as possible.
• Do not bundle the data cables tightly with the power cords.
• Do not tie the data cables to power wire conduits.
P1066582-06EN ZT400 Series User Guide12/22/20
Printer Components
1
3
4
2
10
9
8
7
6
5
Note • The components inside your printer are color-coded.
•The touch points that you will need to handle are colored gold inside the printers and are
highlighted in gold in the illustrations in this manual.
•The components associated with the ribbon system are made of black plastic, while the
components associated with media are made of gray plastic. Those components and
others are highlighted in light blue in the illustrations in this manual as needed.
Figure 3 shows the components inside the media compartment of a standard printer.
Depending on the printer model and the installed options, your printer may look slightly
different. The components that are labeled are mentioned in procedures throughout this
manual.
Figure 3 • Printer Components
Introduction
Printer Components
13
Media door
1
Printhead pressure adjustment toggles
2
Control panel
3
USB host port (may be single or dual)
4
Printhead assembly
5
* This component appears only in printers that have the Thermal Transfer option installed.
12/22/20ZT400 Series User GuideP1066582-06EN
Printhead-open lever
6
Ribbon take-up spindle*
7
Ribbon supply spindle*
8
Media supply hanger
9
Media supply guide
10
Introduction
6
13
12
9
8
11
10
12345
141516
Figure 4 • Control Panel
7
1
STATUS lightThese indicator lights
show the current status
of the printer. For more
information, see
Table 15 on page 174.
2
PAUSE li g ht
3
DATA light
4
SUPPLIES light
5
NETWORK light
6
The display shows the printer’s current status and
allows the user to navigate the menu system. An
optional color display is available for purchase.
Contact your authorized Zebra reseller for more
information.
7
RIGHT SELECT
button
These buttons execute
the commands shown
directly above them in
the display.
8
LEFT SELECT button
9
The UP ARROW button changes the parameter
values. Common uses are to increase a value or to
scroll through choices.
10
The OK button selects or confirms what is shown
on the display.
11
The LEFT ARROW button, which is active only
in the menu system, navigates to the left.
12
The RIGHT ARROW button, which is active only
in the menu system, navigates to the right.
13
The DOWN ARROW button changes the
parameter values. Common uses are to decrease a
value or to scroll through choices.
14
The PAUSE button starts or stops printer operation
when pressed.
15
The FEED button forces the printer to feed one
blank label each time the button is pressed.
16
The CANCEL button cancels label formats when
the printer is paused.
•Press once to cancel the next label format.
•Press and hold for 2 seconds to cancel all label
formats.
14
Control Panel
Control Panel
The control panel indicates the printer’s current status and allows the user to control basic
printer operation.
P1066582-06EN ZT400 Series User Guide12/22/20
Navigating through Screens in the Display
HOME MENU
XXXXXXX
XXXXXXX
SETTINGS
SETTINGS menu icon
SETTINGS menu icon
highlighted
Table 1 shows the following:
• the options available for navigating through the screens in the control panel display
• how to select or modify things shown on the display
Table 1 • Navigation
Idle Display
Printer Configuration and Adjustment
Control Panel
15
At the Idle Display (Figure 5 on page 17), press LEFT SELECT to go to
the printer’s Home menu (Figure 6 on page 17).
Home Menu
To move from icon to icon in the
Home menu, press any of the
ARROW buttons.
When an icon is selected, its
colors are reversed to highlight it.
To select the highlighted menu
icon and enter the menu, press
Press
LEFT SELECT to exit the
OK.
Home menu and return to the Idle
Display. The printer automatically
returns to the Idle Display after
15 seconds of inactivity in the
Home menu.
12/22/20ZT400 Series User GuideP1066582-06EN
Printer Configuration and Adjustment
XXXXXXX
▲ XXXXXXX ▼
XXX
GO
PRINT INFORMATION
SETTINGS
START
TOOLS MENU
▲
LANGUAGE
ENGLISH
▼
▲
DARKNESS
10
▼
START
GO
TOOLS MENU
16
Control Panel
User Menus
Table 1 • Navigation (Continued)
Press LEFT SELECT to return to the Home menu.
The printer automatically returns to the Home menu
after 15 seconds of inactivity in a user menu.
To scroll through the items in a user menu, press the
LEFT ARROW or RIGHT ARROW.
Menu Shortcuts
▲ and ▼ indicate that a value can be changed. Any
changes that you make are saved immediately.
Press the
UP ARROW or DOWN ARROW to scroll
through accepted values.
A word in the bottom-right corner of the display
indicates an available action.
OK or press RIGHT SELECT to perform the
Press
action shown.
To go to the next user menu from a menu shortcut,
OK or press RIGHT SELECT to select GO.
press
P1066582-06EN ZT400 Series User Guide12/22/20
To continue to navigate in the same user menu, press
the LEFT ARROW or RIGHT ARROW.
Idle Display, Home Menu, and User Menus
PRINTER READY
V75.19.6Z
1
2
HOME MENU
SETTINGS
The printer’s control panel includes a display, where you can view the printer’s status or
change its operating parameters. In this section, you will learn how to navigate through the
printer’s menu system and change values for menu items.
Idle Display After the printer completes the power-up sequence, it moves to the Idle Display
(Figure 5). The printer cycles through its IP address and information configured by the user.
Figure 5 • Idle Display
Printer Configuration and Adjustment
Control Panel
17
The printer’s current status
1
Information that is set through IDLE DISPLAY
2
on page 111
Home menu shortcut
Home Menu Use the Home menu (Figure 6) to access the printer’s operating parameters
through the eight user menus (Figure 15 on page 101).
Figure 6 • Home Menu—Standard (Left) and Optional Color (Right)
Exit and return to the Idle Display (Figure 5).
12/22/20ZT400 Series User GuideP1066582-06EN
Printer Setup and Operation
18
Types of Media
Types of Media
Important • Zebra strongly recommends the use of Zebra-brand supplies for continuous
high-quality printing. A wide range of paper, polypropylene, polyester, and vinyl stock has
been specifically engineered to enhance the printing capabilities of the printer and to prevent
premature printhead wear. To purchase supplies, go to http://www.zebra.com/supplies.
Your printer can use various types of media:
• Standard media—Most standard media uses an adhesive backing that sticks individual
labels or a continuous length of labels to a liner. Standard media can come on rolls or in a
fanfold stack (Table 2 ).
• Tag s to c k—Tags are usually made from a heavy paper. Tag stock does not have adhesive
or a liner, and it is typically perforated between tags. Tag stock can come on rolls or in a
fanfold stack (Table 2 ).
• Radio frequency identification (RFID) “smart” media—RFID
media can be used in a printer that is equipped with an RFID
reader/encoder. RFID labels are made from the same materials and
adhesives as non-RFID labels. Each label has an RFID transponder
(sometimes called an “inlay”), made of a chip and an antenna,
embedded between the label and the liner. The shape of the transponder varies by
manufacturer and is visible through the label. All “smart” labels have memory that can be
read, and many have memory that can be encoded.
Important • Transponder placement within a label depends on the transponder type and
the printer model. Make sure that you are using the correct “smart” media for your printer.
For more information, refer to the RFID Programming Guide 3. A copy of the manual is
available at http://www.zebra.com/manuals or on the user CD that came with your printer.
For transponder placement details, go to http://www.zebra.com/transponders.
P1066582-06EN ZT400 Series User Guide12/22/20
Table 2 • Roll and Fanfold Media
Media TypeHow It LooksDescription
Printer Setup and Operation
Types of Media
19
Non-Continuous
Roll Media
Roll media is wound on a core that can be 1 in. to 3 in. (25 to
76 mm) in diameter. Individual labels or tags are separated by
one or more of the following methods:
•Web m edi a separates labels by gaps, holes, or notches.
•Black mark media uses pre-printed black marks on the
back side of the media to indicate label separations.
Non-Continuous
Fanfold Media
Continuous
Roll Media
•Perforated media has perforations that allow the labels or
tags to be separated from each other easily. The media may
also have black marks or other separations between labels
or tags.
Fanfold media is folded in a zigzag pattern. Fanfold media can
have the same label separations as non-continuous roll media.
The separations would fall on or near the folds.
Roll media is wound on a core that can be 1 in. to 3 in. (25 to
76 mm) in diameter.
Continuous roll media does not have gaps, holes, notches, or
black marks to indicate label separations. This allows the
image to be printed anywhere on the label. Sometimes a cutter
is used to cut apart individual labels.
12/22/20ZT400 Series User GuideP1066582-06EN
Printer Setup and Operation
OutsideInside
20
Ribbon Overview
Ribbon Overview
Ribbon is a thin film that is coated on one side with wax, resin, or wax resin, which is
transferred to the media during the thermal transfer process. The media determines whether
you need to use ribbon and how wide the ribbon must be.
When ribbon is used, it must be as wide as or wider than the media being used. If the ribbon is
narrower than the media, areas of the printhead are unprotected and subject to premature wear.
When to Use Ribbon
Thermal transfer media requires ribbon for printing while direct thermal media does not.
To determine if ribbon must be used with a particular media, perform a media scratch test.
To perform a media scratch test, complete these steps:
1. Scratch the print surface of the media rapidly with your fingernail.
2. Did a black mark appear on the media?
If a black mark...Then the media is...
Does not appear on the mediaThermal transfer. A ribbon is required.
Appears on the mediaDirect thermal. No ribbon is required.
Coated Side of Ribbon
Ribbon can be wound with the coated side on the inside or outside (Figure 7). If you are unsure
which side of a particular roll of ribbon is coated, perform an adhesive test or a ribbon scratch
test to determine which side is coated.
Figure 7 • Ribbon Coated on Outside or Inside
P1066582-06EN ZT400 Series User Guide12/22/20
Adhesive Test
If you have labels available, perform the adhesive test to determine which side of a ribbon is
coated. This method works well for ribbon that is already installed.
To perform an adhesive test, complete these steps:
1. Peel a label from its liner.
2. Press a corner of the sticky side of the label to the outer surface of the roll of ribbon.
3. Peel the label off of the ribbon.
4. Observe the results. Did flakes or particles of ink from the ribbon adhere to the label?
Printer Setup and Operation
Ribbon Overview
21
If ink from the
ribbon...
Then...
Adhered to the labelThe ribbon is coated on the outside and can be used
in the standard ZT410 printer and in the ZT420
printer.
Did not adhere to
the label
The ribbon is coated on the inside and cannot be
used with a standard ZT410 printer or with a ZT420
printer. An optional ribbon supply spindle is
available for the ZT410 printer to allow use of this
type of ribbon. Contact your authorized Zebra reseller for
ordering information.
To verify this result, repeat the test on the other surface of the
roll of ribbon.
Ribbon Scratch Test
Perform the ribbon scratch test when labels are unavailable.
To perform a ribbon scratch test, complete these steps:
1. Unroll a short length of ribbon.
2. Place the unrolled section of ribbon on a piece of paper with the outer surface of the
ribbon in contact with the paper.
3. Scratch the inner surface of the unrolled ribbon with your fingernail.
4. Lift the ribbon from the paper.
12/22/20ZT400 Series User GuideP1066582-06EN
Printer Setup and Operation
22
Ribbon Overview
5. Observe the results. Did the ribbon leave a mark on the paper?
If the ribbon...Then...
Left a mark on the
paper
Did not leave a mark
on the paper
The ribbon is coated on the outside and can be used
in the standard ZT410 printer and in the ZT420
printer.
The ribbon is coated on the inside and cannot be
used with a standard ZT410 printer or with a ZT420
printer. An optional ribbon supply spindle is
available for the ZT410 printer to allow use of this
type of ribbon. Contact your authorized Zebra reseller for
ordering information.
To verify this result, repeat the test on the other surface of the
roll of ribbon.
P1066582-06EN ZT400 Series User Guide12/22/20
Printer Setup and
Operation
This section assists the technician with initial setup and operation of the printer.
This section describes how to handle your printer.
Unpack and Inspect the Printer
When you receive the printer, immediately unpack it and inspect for shipping damage.
• Save all packing materials.
• Check all exterior surfaces for damage.
• Raise the media door, and inspect the media compartment for damage to components.
If you discover shipping damage upon inspection:
• Immediately notify the shipping company and file a damage report.
• Keep all packaging material for shipping company inspection.
• Notify your authorized Zebra reseller
Important • Zebra Technologies is not responsible for any damage incurred during the
shipment of the equipment and will not repair this damage under warranty.
Store the Printer
If you are not placing the printer into immediate operation, repackage it using the original
packing materials. You may store the printer under the following conditions:
• Temperature: –40°F to 140°F (–40° to 60°C)
• Relative humidity: 5% to 85% non-condensing
Ship the Printer
If you must ship the printer:
• Turn off (
• Remove any media, ribbon, or loose objects from the printer interior.
• Close the printhead.
• Carefully pack the printer into the original container or a suitable alternate container to
avoid damage during transit. A shipping container can be purchased from Zebra if the
original packaging has been lost or destroyed.
O) the printer, and disconnect all cables.
P1066582-06EN ZT400 Series User Guide12/22/20
Select a Location for the Printer
Select a location for the printer that meets these conditions:
• Surface: The surface where the printer will be located must be solid, level, and of
sufficient size and strength to hold the printer.
• Space: The area where the printer will be located must include enough space for
ventilation and for accessing the printer components and connectors. To allow for proper
ventilation and cooling, leave open space on all sides of the printer.
Caution • Do not place any padding or cushioning material behind or under the printer
because this restricts air flow and could cause the printer to overheat.
• Power: The printer should be within a short distance of an appropriate power outlet that is
easily accessible.
• Data communication interfaces: The printer must be within range of your WLAN radio
(if applicable) or within an acceptable range for other connectors to reach your data source
(usually a computer). For more information on maximum cable lengths and configuration,
see General Specifications on page 216.
Printer Setup and Operation
Select a Location for the Printer
25
• Operating conditions: Your printer is designed to function in a wide range of
environmental and electrical conditions, including a warehouse or factory floor. Table 3
shows the temperature and relative humidity requirements for the printer when it is
operating.
Table 3 • Operating Temperature and Humidity
ModeTemperatureRelative Humidity
Thermal Transfer40° to 104°F (5° to 40°C)20 to 85% non-condensing
Direct Thermal32° to 104°F (0° to 40°C)
12/22/20ZT400 Series User GuideP1066582-06EN
Printer Setup and Operation
26
Select a Print Mode
Select a Print Mode
Use a print mode that matches the media being used and the printer options available
(Tab le 4). The media path is the same for roll and fanfold media. To set the printer to use an
available print mode, see Print Mode on page 106.
Table 4 • Print Modes and Printer Options
Print ModeWhen to Use/Printer Options RequiredPrinter Actions
TEAR OFF
(default setting)
Use for most applications. This mode can
be used with any printer options and most
media types.
Roll media in Tear-Off mode
Fanfold media in Tear-Off mode
(shown fed through the rear access slot)
The printer prints label formats as it
receives them. The printer operator can tear
off the printed labels any time after they
print.
Red solid lines = media, Blue dotted lines = backing only
P1066582-06EN ZT400 Series User Guide12/22/20
Table 4 • Print Modes and Printer Options
Print ModeWhen to Use/Printer Options RequiredPrinter Actions
Printer Setup and Operation
Select a Print Mode
27
CUTTERUse if the printer has a cutter option when
you want the labels to be cut apart.
Cutter mode
PEELUse if the printer has the Peel-Off option,
the Liner Take-Up option, or the Rewind
option.
Peel-Off mode
The printer prints a label and then cuts it
free.
The printer peels the label from the liner
during printing and then pauses until the
label is removed. The liner exits the front of
the printer.
Red solid lines = media, Blue dotted lines = backing only
12/22/20ZT400 Series User GuideP1066582-06EN
Printer Setup and Operation
28
Select a Print Mode
Table 4 • Print Modes and Printer Options
Print ModeWhen to Use/Printer Options RequiredPrinter Actions
PEEL (with
Liner Take-Up)
Use if the printer has the Liner Take-Up
option or the Rewind option.
Liner Take-Up Option
Rewind Option
The printer peels the label from the liner
during printing and then pauses until the
label is removed. The liner winds onto the
liner take-up spindle or the rewind spindle.
Red solid lines = media, Blue dotted lines = backing only
P1066582-06EN ZT400 Series User Guide12/22/20
Printer Setup and Operation
Select a Print Mode
Table 4 • Print Modes and Printer Options
Print ModeWhen to Use/Printer Options RequiredPrinter Actions
REWINDUse if the printer has the Rewind option.The printer winds the labels and liner onto
the rewind spindle without peeling the
labels from the liner.
Rewind mode
29
Red solid lines = media, Blue dotted lines = backing only
12/22/20ZT400 Series User GuideP1066582-06EN
Printer Setup and Operation
30
Load the Media
Load the Media
To load media, complete these steps:
Use the instructions in this section for loading roll or fanfold media in any print mode.
Caution • While performing any tasks near an open printhead, remove all rings, watches,
hanging necklaces, identification badges, or other metallic objects that could touch the
printhead. You are not required to turn off the printer power when working near an open
printhead, but Zebra recommends it as a precaution. If you turn off the power, you will lose
all temporary settings, such as label formats, and you must reload them before you resume
printing.
Note • In some of the drawings that follow, the printer is shown without a ribbon system to
give you a better view of the components involved in media loading.
1. Raise the media door.
P1066582-06EN ZT400 Series User Guide12/22/20
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