Zebra Z4Mplus, Z6Mplus User Guide

Zebra® Z4Mplus/Z6Mplus™

Industrial/Commercial Printer

User Guide

This copyrighted guide and the label printers described herein are owned by Zebra Technologies. All rights are reserved. Unauthorized reproduction of the guide or the software in the label printer may result in imprisonment of up to one year and fines of up to $10,000 (17 U.S.C.506). Copyright violators may be subject to civil liability.

IBM® is a registered trademark of IBM Corporation.

Adobe® and Acrobat® are registered trademarks of Adobe Systems Incorporated.

Zebra®, Stripe®, ZPL®, ZebraNet®, ZebraLink®, and ZPL II® are registered trademarks of Zebra Technologies.

All other brand names, product names, or trademarks belong to their respective holders.

Customer Order # 13163L

Manufacturer Part # 13163LB Rev. 3

Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i

Proprietary Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii

Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv

Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv

Document Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xv

Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvi

1 • Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

External View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

LCD Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Print Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Printer Media Compartment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

13163L Rev. 3 5/20/2004 Z4Mplus/Z6Mplus User Guide i

Contents

2 • Printer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Unpack and Inspect the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Report Damage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Select a Site for the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Select a Surface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Provide Proper Operating Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Allow Proper Space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Provide a Data Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Connect the Printer to a Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Power Cord Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Select a Communication Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Cable Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Types of Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Selecting Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Non-Continuous Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Continuous Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

When to Use Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Ribbon Width . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Coated Side of Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

3 • Printer Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Front Panel Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Front Panel Lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Load Roll Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Tear-Off Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Cutter Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Peel-Off Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Liner Take-Up Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Rewind/Peel-Off Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Rewind Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Adjust Media Alignment for Rewind Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Load Fanfold Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Load the Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Remove the Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Calibrate the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Auto Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Manual Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Print a Configuration Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

ii Z4Mplus/Z6Mplus User Guide 13163L Rev. 3 5/20/2004

Contents

Print a Network Configuration Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Adjust Printhead Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Install Memory Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

4 • Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Enter Configuration Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Exit Configuration Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Change Password-Protected Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Basic Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Configuration and Calibration LCD Displays. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

ZebraNet

Wired and Wireless Print Server LCD Displays . . . . . . . . . . . . . . . . . . . . 72

5 • Routine Care and Adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Cleaning Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Clean the Exterior. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Clean the Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Clean the Printhead and Platen Roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Clean the Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Clean the Rewind Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Clean the Peel-Off Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Clean the Cutter Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Lubrication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Fuse Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Position the Label Sensor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Adjust the Reflective Sensor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Select the Transmissive Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

6 • Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

LCD Error Conditions and Warnings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Calibration Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Communication Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Printer Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Power-On Self Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

CANCEL Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

PAUSE Self Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

FEED Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

FEED and PAUSE Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Communication Diagnostics Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Loading Factory Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

13163L Rev. 3 5/20/2004 Z4Mplus/Z6Mplus User Guide iii

Contents

A • Data Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Serial Data Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Hardware Control Signal Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

RS-232 Serial Data Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Parallel Data Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Parallel Cabling Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Parallel Port Interconnections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

B • Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

General Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110

Printing Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111

Media Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112

Ribbon Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

Printer Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

Zebra Programming Language (ZPL II) Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115

Supported Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

iv Z4Mplus/Z6Mplus User Guide 13163L Rev. 3 5/20/2004

Proprietary Statement

This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries (“Zebra Technologies”). It is intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the expressed written permission of Zebra Technologies.

Product Improvements

Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs are subject to change without notice.

FCC Compliance Statement

This device complies with Part 15 rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that may cause

undesired operation.

This equipment has been tested and found to comply with the limits for Class B Digital Devices, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the product manuals, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, the user is encouraged to do one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

13163L Rev. 3 5/20/2004 XiIIIPlus User Guide v

Proprietary Statement

The user is cautioned that any changes or modifications not expressly approved by Zebra Technologies could void the user’s authority to operate the equipment. To ensure compliance, this printer must be used with Shielded Communication Cables.

Canadian DOC Compliance Statement

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

Liability Disclaimer

Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and disclaims liability resulting therefrom.

Limitation of Liability

In no event shall Zebra Technologies or anyone else involved in the creation, production, or delivery of the accompanying product (including hardware and software) be liable for any damages whatsoever (including, without limitation, consequential damages including loss of business profits, business interruption, or loss of business information) arising out of the use of, the results of use of, or inability to use such product, even if Zebra Technologies has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

vi XiIIIPlus User Guide 5/20/2004 13163L Rev. 3

Declaration of Conformity

I have determined that the Zebra printers identified as the

Z4Mplus/Z6Mplus™-series

manufactured by:

Zebra Technologies Corporation

333 Corporate Woods Parkway

Vernon Hills, Illinois 60061-3109 U.S.A.

Have been shown to comply with the applicable technical standards of the FCC

For Home, Office, Commercial, and Industrial use

If no unauthorized change is made in the equipment,

and if the equipment is properly maintained and operated.

13163L Rev. 3 5/20/2004 Z4Mplus/Z6Mplus User Guide vii

Declaration of Conformity

Notes • ___________________________________________________________________

__________________________________________________________________________

To provide feedback on this document, please send your comments to techpubs@zebra.com, or write your comments on this page and fax to the following:

Fax: 1.847.821.1795 Attention: TechPubs — CTC

viii Z4Mplus/Z6Mplus User Guide 13163L Rev. 3 5/20/2004

Warranty Information

Effective December 30, 2002

All new Zebra products are warranted by the manufacturer to be free from defect in material and workmanship.

Printers and Related Hardware Products

Proof of purchase or shipment date is required to validate the warranty period. The warranty becomes void if the equipment is modified, improperly installed or used, damaged by accident or neglect, or if any parts are improperly installed or replaced by the user.

Products returned must be packaged in the original or comparable packing and shipping container. In the event equipment is not so packaged, or if shipping damage is evident, it will not be accepted for service under warranty. Surface transportation charges for return to customers in the continental United States is paid by Zebra. Otherwise, Zebra pays CPT (carriage paid to) nearest airport; customer pays customs, duties, taxes, and freight from airport to destination. If Zebra determines that the product returned for warranty service or replacement is not defective as herein defined, the customer will pay all handling and transportation costs.

Printers

All printers (excluding printheads) are warranted against defect in material or workmanship for twelve (12) months from the purchase date.

Printheads

Since printhead wear is part of normal operation, the original printhead is covered by a limited warranty as indicated below. Warranty period begins on purchase date.

13163L Rev. 3 5/20/2004 Z4Mplus/Z6Mplus User Guide ix

Warranty Information

Printhead Warranty Period

Bar code label and receipt printer printheads 6 months

Plastic card printer printheads 12 months

To qualify for this warranty, the printhead must be returned to the factory or to an authorized service center. Customers are not required to purchase Genuine Zebra Supplies (media and/or ribbons) for warranty qualification.

However, if it is determined that the use of inappropriate or inferior supplies has caused any defect in the printhead for which a warranty claim is made, the user is responsible for Zebra’s labor and material charges required to repair the defect. The warranty becomes void if the printhead is physically worn or damaged; also if it is determined that failure to follow the preventive maintenance schedule listed in the User Guide has caused defect in the thermal printhead for which a warranty claim is made.

Related Hardware Items

Products are warranted to be free of defects in material and workmanship from the date of purchase according to this chart:

Product Warranty Period

Accessories 1 month

Batteries 3 months

Cables 1 month

Chargers/Power Supplies 1 year

Hardware Keys 1 year

Keyboard Display Units 6 months

Parts 3 months

Pocket Eye

Software 1 month

ZebraNet

Print Servers 3 years

Defective product must be returned to Zebra for evaluation. In the event of notification of defect within the warranty period, Zebra will replace the defective item provided there had not been damage resulting from user abuse, modification, improper installation or use, or damage in shipping or by accident or neglect.

Supplies Products

Supplies are warranted to be free from defect in material and workmanship for a period of six (6) months for media and twelve (12) months for ribbon from the date of shipment by Zebra. This is provided the user has complied with storage guidelines, handling, and usage of the supplies in Zebra printers.

1 year

x Z4Mplus/Z6Mplus User Guide 13163L Rev. 3 5/20/2004

Zebra’s sole obligation under these warranties is to furnish parts and labor for the repair or possible replacement of products found to be defective in material or workmanship during the warranty period. Zebra may in its discretion issue a credit for any such defective products in such amount as it deems reasonable.

Repair Services

Zebra repairs are warranted against defects in material and workmanship for 90 days from the date of repair by Zebra. This excludes printheads, which are warranted separately. This warranty does not cover normal wear and tear. This warranty becomes void if the item is modified, improperly installed or used, or damaged by accident, neglect, or abuse.

Warranty Exclusions & Conditions Statement

The warranties given above are the only warranties given to you. No other warranties, express or implied, are given. Zebra does not make any implied warranty of merchantability or fitness for a particular purpose in connection with its sale of products or services. While Zebra’s desire is to be responsive to your specific needs and questions, Zebra does not assume responsibility for any specific application to which any Products are applied, including, but not limited to, compatibility with other equipment. All statements, technical information, or recommendations relating to Zebra Products are based on tests believed to be reliable, but do not constitute a guaranty or warranty.

Warranty Information

Zebra’s maximum liability for warranty claims is limited to the invoice price of the Product claimed defective. Zebra does not assume responsibility for delays in replacement or repair of products. Zebra shall not under any circumstances whatsoever be liable to you or any other party for loss or profits, lost data, diminution of goodwill, or any other special or consequential damages whatsoever with respect to any warranty claim made by you. Specifically for software, Zebra is not liable for any incidental or consequential damages caused by abuse or misapplication of the software or by its use in violation of the U.S. copyright law or international treaty. No salesperson, representative, or agent of Zebra is authorized to make any guaranty, warranty, or representation that contradicts the foregoing. Any waiver, alteration, addition, or modification to the foregoing warranties must be in writing and signed by an executive officer of Zebra to be valid.

Zebra Technologies 333 Corporate Woods Parkway Vernon Hills, IL 60061-3109 U.S.A. Phone +1 847.634.6700 or +1 800.423.0442 Fax + 1 847.913.8766

www.zebra.com

13163L Rev. 3 5/20/2004 Z4Mplus/Z6Mplus User Guide xi

Warranty Information

Notes • ___________________________________________________________________

__________________________________________________________________________

To provide feedback on this document, please send your comments to techpubs@zebra.com, or write your comments on this page and fax to the following:

Fax: 1.847.821.1795 Attention: TechPubs — CTC

xii Z4Mplus/Z6Mplus User Guide 13163L Rev. 3 5/20/2004

Preface

The Preface discusses the topics and illustrates standards that are used throughout this guide.

Contents

Contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv

Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv

Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xv

Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvi

13163L Rev. 3 5/20/2004 XiIIIPlus User Guide xiii

Preface

Contacts

You can contact Zebra Technologies Corporation, USA at any of the following:

Visit us at: http://www.zebra.com

Our Mailing Address:

Zebra Technologies Corporation

333 Corporate Woods Parkway Vernon Hills, Illinois 60061.3109 U.S.A Telephone: +1 847.634.6700 Facsimile: +1 847.913.8766

Zebra Technologies Europe Limited

Zebra House The Valley Centre, Gordon Road High Wycombe Buckinghamshire HP13 6EQ, UK Telephone: +44 (0)1494 472872 Facsimile: +44 (0)1494 450103

Support

You can contact Zebra support at any of the following:

Web address: www.zebra.com/SS/service_support.htm

Note • The Web address is case-sensitive.

US Phone Number: +1 847.913.2259

UK/International Phone Number: +44 (0) 1494 768289

xiv XiIIIPlus User Guide 5/20/2004 13163L Rev. 3

Document Conventions

The following conventions are used throughout this document to convey certain information:

Alternate Color (online only) Cross-references contain hot links to other sections in this guide. If you are viewing this guide online in

blue text) to jump directly to its location.

(

Command Line Examples All command line examples appear in Courier New font. For example, you would type the following to get to the Post-Install scripts in the directory:

Ztools

Files and Directories All file names and directories appear in Courier New font. For example, the

Cautions, Important, Note, and Example

Electrostatic Discharge Caution • Warns you of the potential for electrostatic discharge.

Zebra<version number>.tar file and the /root directory.

Preface

Document Conventions

.pdf format, you can click the cross-reference

bin

Electric Shock Caution • Warns you of a potential electric shock situation.

Caution • Warns you of a situation where excessive heat could cause a burn.

Caution • Advises you that failure to take or avoid a specific action could result in physical

harm to you.

Caution • Advises you that failure to take or avoid a specific action could result in physical harm to the hardware.

Important • Advises you of information that is essential to complete a task.

Note • Indicates neutral or positive information that emphasizes or supplements important

points of the main text.

Example • Provides an example, often a scenario, to better clarify a section of text.

Tools • Tells you what tools you need to complete a given task.

13163L Rev. 3 5/20/2004 XiIIIPlus User Guide xv

Preface

Introduction

This chapter shows the operational controls and location of major components needed in the loading of media and ribbon.

Contents

Front Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

LCD Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Print Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Printer Media Compartment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

13163L Rev. 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 1

Introduction

External View

Figure 2 shows the outside of the printer.

Figure 2 • External View

Electronics cover

Front panel

Media door

2 Z4Mplus/Z6Mplus User Guide 13163L Rev. 3 5/20/2004

Front Panel

The front panel keys and lights are shown in Figure 3.

Introduction

Front Panel

Figure 3 • Front Panel Controls and LEDs

PAUSE

Power LED

Pause LED

Error LED

Data LED

LCD

PLUS (+) Key

SETUP/EXIT Key

CANCEL Key

PAUSE Key

FEED Key

SELECT Key

MINUS (–) Key

13163L Rev. 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 3

Introduction

Front Panel

LCD Display Settings

Tabl e 1 shows front panel LCD display settings that you may wish to adjust and what they

mean. Refer to Basic Configuration on page 53 for more detailed information on each setting.

LCD Display Meaning/Available Settings

Table 1 • Front Panel LCD Display Settings

PRINTER READY

DARKNESS

PRINT SPEED

TEAR OFF

PRINT MODE

MEDIA TYPE

SENSOR TYPE

SENSOR SELECT

PRINT METHOD

Ready to print labels or to configure the printer. All printer selftests have been performed successfully.

The larger the number, the darker the print. The range is 0 to 30, with a default setting of 10.

The print speed is given in inches per second. The larger the number, the faster the label prints.

Establishes the position of the media over the tear-off bar after printing.

Tear-Off (default setting), Peel-Off, Cutter, Rewind. For more details, see Tab le 2.

Non-continuous (default setting), Continuous

Web (default setting), Mark

Auto Select (default setting), Reflective, Transmissive

Thermal transfer (default setting using a ribbon), Direct thermal (no ribbon)

4 Z4Mplus/Z6Mplus User Guide 13163L Rev. 3 5/20/2004

Print Modes

You can view the current print mode on the LCD on the front panel of the printer. Refer to

Configuration and Calibration LCD Displays on page 57 for more detailed information. Print

modes should match the media and printer options chosen. Print mode choices are listed in

Tabl e 2.

Table 2 • Print Mode Options

Mode Printer Option Action

Introduction

Front Panel

Tear-Off Mode (Default setting)

Peel-Off Mode Use only if printer has the peel option. Liner material is peeled away from the

Cutter Mode Use only if printer has a cutter option. Printer automatically cuts the label after it

Rewind Mode Use only if printer has the rewind option. The media and/or liner are rewound onto a

Use for most applications. Each label or strip of labels can be torn off

after printing.

label as it is printed. After the printed label is removed the next label prints.

is printed.

core as they are printed.

13163L Rev. 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 5

Introduction

Printer Media Compartment

Figure 4 shows a simplified view of your printer. Depending on installed options, your

printer may look slightly different.

Figure 4 • Media Compartment

Printhead Assembly

Transmissive Sensor

Label Supply Guide

Label Supply Hanger

Dancer

Label Guide

Printhead Open Lever

6 Z4Mplus/Z6Mplus User Guide 13163L Rev. 3 5/20/2004

Printer Setup

The chapter provides the tasks that you must complete and the issues that you must consider before you load and configure your printer.

Contents

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Unpack and Inspect the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Report Damage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Storage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Select a Site for the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Select a Surface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Provide Proper Operating Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Allow Proper Space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Provide a Data Source. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Connect the Printer to a Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Power Cord Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Select a Communication Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Types of Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Selecting Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Non-Continuous Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Continuous Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

When to Use Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Ribbon Width . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Coated Side of Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

13163L Rev. 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 7

Printer Setup

Before You Begin

Review this checklist, and resolve any issues before you begin setting up your printer. When you are ready, continue with Printer Operation on page 21.

 Unpack and Inspect Have you unpacked the printer and inspected it for damage? If you have not, see Unpack and Inspect the Printer on page 9.

 Select a Site Have you selected an appropriate location for the printer? If you have not, see Select a Site for the Printer on page 10.

 Attach Power Cord Do you have the correct power cord for your printer? If you are unsure, see Power Cord Specifications on page 11. To attach the power cord and connect the printer to a power source, see Connect the Printer to a Power Source on page 11.

 Connect to a Data Source Have you determined how the printer will be connected to a data source (usually a computer)? For more information, see Select a Communication

Interface on page 13.

 Select Media Do you have the correct media for your application? If you are unsure, see Types of Media on page 15.

 Select Ribbon Do you need to use ribbon, and is the appropriate ribbon available, if needed? If you are unsure, see Ribbon on page 17.

8 Z4Mplus/Z6Mplus User Guide 13163L Rev. 3 5/20/2004

Unpack and Inspect the Printer

• Check all exterior surfaces.

• Raise the media door, and inspect the media compartment.

• Save the carton and all packing material in case the printer needs to be shipped. Contact your authorized Zebra reseller for instructions.

Report Damage

If you discover shipping damage:

• Immediately notify the shipping company and file a damage report.

Important • Zebra Technologies Corporation is not responsible for any damage incurred

during the shipment of the equipment and will not repair this damage under warranty

• Keep the carton and all packing material for inspection.

• Notify your local Zebra reseller.

Printer Setup

Unpack and Inspect the Printer

Storage

If you are not placing the printer into operation immediately, repackage it using the original packing materials. The printer may be stored under the following conditions:

• Temperature: –40°F to 140°F (–40°C to 60°C)

• Relative humidity: 5% to 85%, non-condensing

13163L Rev. 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 9

Printer Setup

Select a Site for the Printer

Consider the following when selecting an appropriate location for your printer.

Select a Surface

Select a solid, level surface of sufficient size and strength to accommodate the printer and other equipment (such as a computer), if necessary. The choices include a table, countertop, desk, or cart.

Provide Proper Operating Conditions

Because the printer was designed and is fabricated as an industrial-type unit, it functions satisfactorily in a location that conforms to specified environmental and electrical conditions, including a warehouse or factory floor. For more information on the required conditions, see

General Specifications on page 110.

Tabl e 3 shows the temperature and relative humidity requirements for the printer when it is

operating.

Table 3 • Operating Temperature and Humidity

Mode Temperature Relative Humidity

Thermal Transfer 41° to 104°F (5° to 40°C) 20 to 85% non-condensing

Direct Thermal 32° to 104°F (0° to 40°C) 20 to 85% non-condensing

Allow Proper Space

The printer should have enough space around it for you to be able to open the media door. To allow for proper ventilation and cooling, leave open space on all sides of the printer.

Caution • Do not place any padding or cushioning material behind or under the printer because this restricts air flow and could cause the printer to overheat.

Provide a Data Source

If the printer will be located away from the data source, the selected site must provide the appropriate connections to that data source. For more information on the types of communication interfaces, see Select a Communication Interface on page 13.

10 Z4Mplus/Z6Mplus User Guide 13163L Rev. 3 5/20/2004

Connect the Printer to a Power Source

Electric Shock Caution • For personnel and equipment safety, always use an approved

three-conductor power cord specific to the region or country intended for installation. This cord must use an IEC 320 female connector and the appropriate region-specific threeconductor grounded plug configuration.

To connect the printer to a power source, complete these steps:

1. Turn the printer power switch (located on the rear of the printer) to the Off (O) position.

2. Plug the power cord into the mating connector on the rear of the printer.

3. Plug the other end of the power cord into the power source.

Power Cord Specifications

Depending on how your printer was ordered, a power cord may or may not be included. The power cord used must meet your local electrical requirements. If a power cord is not included or if the one included is not suitable for your requirements, refer to the following guidelines.

Printer Setup

Your power cord must meet these standards:

• The overall length must be less than 9.8 ft. (3.0 m).

• It must be rated for at least 5A, 250 VAC.

• The chassis ground (earth) must be connected to ensure safety and reduce electromagnetic interference. The ground connection is handled by the third wire (earth) in the power cord as shown in Figure 5.

Figure 5 • Power Cord Specifications

1 2 3 4

AC power plug for your country

3-conductor HAR cable

IEC 320 connector

Neutral earth live in contact view

13163L Rev. 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 11

Printer Setup

Connect the Printer to a Power Source

• The AC power plug and IEC 320 connector must bear the certification mark of at least one of the known international safety organizations shown in Figure 6.

Figure 6 • International Safety Organization Marks

12 Z4Mplus/Z6Mplus User Guide 13163L Rev. 3 5/20/2004

Select a Communication Interface

The way that you connect your printer to a data source depends on the communication options installed in the printer.

Standard interfaces: The RS-232 DB-9 serial data port and the IEEE 1284 compliant bidirectional parallel port. For further information, see Data Connections on page 101.

Optional Print Servers:

• ZebraNet Wireless Print Server. For more information on this option, see the ZebraNet Wireless Print Server User Guide (Zebra part number 13422L-001).

• ZebraNet 10/100 Print Server (10/100 PS). For more information on 10/100 PS, see the ZebraNet 10/100 Print Server User and Reference Guide (Zebra part number 47619L-001).

• ZebraNet PrintServer II (PSII). For more information on PSII, see the PrintServer II User and Reference Guide (Zebra part number 45537L).

Serial Port Communicating using a serial data port (see Figure 7) requires choosing the baud rate, number of data bits, stop bits, parity, and handshake (default settings are 9600 baud, 8 data bits, 1 stop bit, no parity, and the printer since the parity of received data is ignored. See Serial Data Port on page 102 to configure the communication parameters. The values selected must be the same as those used by the host equipment connected to the printer.

XON/XOFF). Parity only applies to data transmitted by

Printer Setup

Select a Communication Interface

Figure 7 • Communicating Using a Serial Data Port

Printer

Null modem adaptor (if using a standard modem cable)

50 ft. (15 mm) maximum

Computer

Male

13163L Rev. 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 13

Printer Setup

Select a Communication Interface

Parallel Port Communicating using the parallel port (see Figure 8) does not require special settings. The serial settings do not affect the parallel port. Refer to Parallel Data Port

on page 107

for further information.

Figure 8 • Communicating Using a Parallel Port

36-pin male

Printer

Computer

25-pin female

25-pin male

Cable Requirements

Data cables must be fully shielded and fitted with metal or metallized connector shells. Shielded cables and connectors are required to prevent radiation and reception of electrical noise.

To minimize electrical noise pickup in the cable:

• Keep data cables as short as possible.

• Do not bundle the data cables tightly with the power cords.

• Do not tie the data cables to power wire conduits.

Note • Zebra printers comply with FCC Rules and Regulations, Part 15 for Class B Equipment

using fully shielded, 6.5 ft (2 m) data cables. Use of unshielded cables may increase radiation above the Class B limits.

Note • RS-422 and RS-485 applications should use twisted shielded pairs as recommended in

the TIA/EIA-485 Specification.

10 ft. (3 mm) maximum

14 Z4Mplus/Z6Mplus User Guide 13163L Rev. 3 5/20/2004

Types of Media

Your printer is capable of using various forms of media. These include roll and fanfold media (Figure 9) that may be labels or card stock and that may have optional perforations, black marks, or registration holes. The following sections contain descriptions of the various types of media approved for use in your printer.

Printer Setup

Types of Media

Figure 9 • Roll and Fanfold Media

Selecting Media

We strongly recommend the use of Zebra-brand supplies for continuous high-quality printing. A wide range of paper, polypropylene, polyester, and vinyl stock has been specifically engineered to enhance the printing capabilities of the printer and to ensure against premature printhead wear.

Roll Media

(non-continuous shown)

Fanfold Media

Important • Certain printing conditions may require that you adjust printing parameters, such

as print speed, darkness, or print mode. These conditions include (but are not limited to):

• printing at high speeds

• cutting or peeling the media

• the use of extremely thin, small, synthetic, or coated labels

Because print quality is affected by these and other factors, it is important that you run tests to determine the best combination of printer settings and media for your application. A poor match may limit print quality or print rate, or the printer may not function properly in the desired print mode.

13163L Rev. 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 15

Printer Setup

Types of Media

Non-Continuous Media

Non-continuous web media refers to individual labels that are separated by a gap, notch, or hole (Figure 10). When you look at the media, you can tell where one label ends and the next one begins.

Figure 10 • Non-Continuous Web Media

213

Important • When using media that has holes or notches, position the sensor directly over a

hole or notch.

Non-continuous black mark media has black marks printed on the back, which indicate the start and end of each label. Figure 11 shows a sample of non-continuous black mark media.

Continuous Media

Continuous media (Figure 12) is one uninterrupted roll of material without gaps, holes, notches, or black marks. This allows the image to be printed anywhere on the label. The individual labels can be cut apart or stored in a roll for later use.

Hole

Label Gap

Notch

Figure 11 • Non-Continuous Black Mark Media

Figure 12 • Continuous Media

16 Z4Mplus/Z6Mplus User Guide 13163L Rev. 3 5/20/2004

Ribbon

Ribbon is a thin film that is coated on one side with wax or wax resin, which is transferred to the media during the thermal transfer process. The media determines whether you need to use ribbon and how wide the ribbon must be.

When to Use Ribbon

Thermal transfer media requires ribbon for printing while direct thermal media does not. To determine if ribbon must be used with a particular media, perform a media scratch test.

To perform a label scratch test, complete these steps:

1. Scratch the print surface of the media with your fingernail.

2. Did a black mark appear on the media?

If a black mark... Then...

Does not appear on the media The media is thermal transfer. A ribbon is

Appears on the media The media is direct thermal. No ribbon is required

Printer Setup

Ribbon

required with this type of media.

for this type of media, though ribbon may be used to help protect the printhead from abrasion with the media.

Ribbon Width

When ribbon is used, it must be as wide as or wider than the media being used. If the ribbon is narrower than the media, areas of the printhead are unprotected and subject to premature wear.

Coated Side of Ribbon

Ribbon can be wound with the coated side on the inside or outside (see Figure 13), which affects how the ribbon will be loaded in the printer. If you are unsure which side of a particular roll of ribbon is coated, perform an adhesive test or a ribbon scratch test to determine which side is coated.

Figure 13 • Ribbon Coated on Outside or Inside

Outside Inside

13163L Rev. 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 17

Printer Setup

Ribbon

Adhesive Test

If you have labels available, perform the adhesive test to determine which side of a ribbon is coated. This method works well for ribbon that is already installed.

To perform an adhesive test, complete these steps:

1. Peel a label from its backing.

2. Press a corner of the sticky side of the label to the outer surface of the roll of ribbon.

3. Peel the label off of the ribbon.

4. Observe the results. Did flakes or particles of ink from the ribbon adhere to the label?

If ink from the ribbon... Then...

Adhered to the label The ribbon is coated on the outer surface.

Did not adhere to the label

The ribbon is likely coated on the inner surface.

a. Press a corner of the sticky side of the label to the inner

surface of the roll of ribbon.

b. Peel the label off of the ribbon.

c. Observe the results again. The ink from the ribbon

should have adhered to the label. If the ink did not stick either time, repeat the adhesive test with a stickier adhesive, or perform the ribbon scratch test.

Ribbon Scratch Test

If you do not have labels available, perform the ribbon scratch test. This method works best if the ribbon is not installed.

To perform a ribbon scratch test, complete these steps:

1. Unroll a short length of ribbon.

2. Place the unrolled section of ribbon on a piece of paper with the outer surface of the

ribbon in contact with the paper.

3. Scratch the inner surface of the unrolled ribbon with your fingernail.

4. Lift the ribbon from the paper.

18 Z4Mplus/Z6Mplus User Guide 13163L Rev. 3 5/20/2004

5. Observe the results. Did the ribbon leave a mark on the paper?

If the ribbon... Then...

Left a mark on the paper The ribbon is coated on the outer surface.

Did not leave a mark on the paper

The ribbon is likely coated on the inner surface.

a. Flip the ribbon over on the paper so the inner side of the

ribbon comes in contact with the paper.

b. Scratch the outer surface of the unrolled ribbon with

your fingernail.

c. Lift the ribbon from the paper.

d. Observe the results again. The ribbon should have left a

mark on the paper. If not, repeat the test, starting with the first side again. You may need to scratch the surface of the ribbon harder.

Printer Setup

Ribbon

13163L Rev. 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 19

Printer Setup

Ribbon

Notes • ___________________________________________________________________

__________________________________________________________________________

To provide feedback on this document, please send your comments to techpubs@zebra.com, or write your comments on this page and fax to the following:

Fax: 1.847.821.1795 Attention: TechPubs — CTC

20 Z4Mplus/Z6Mplus User Guide 13163L Rev. 3 5/20/2004

Printer Operation

If you have completed the tasks and resolved the issues in the checklist in Before You Begin

on page 8, follow the instructions in this chapter to load and calibrate your printer and to print

configuration labels.

Contents

Front Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Front Panel Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Front Panel Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Load Roll Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Tear-Off Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Cutter Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Peel-Off Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Liner Take-Up Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Rewind/Peel-Off Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Rewind Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Adjust Media Alignment for Rewind Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Load Fanfold Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Load the Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Remove the Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Calibrate the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Auto Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Manual Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Print a Configuration Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Adjust Printhead Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Install Memory Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

13163L Rev. 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 21

Printer Operation

Front Panel

The front panel display shows the printer’s operating status and allows you to change settings as needed to work with your media and label formats.

The front panel keys and lights are shown in Figure 14. Descriptions for each are located in

Tabl e 4 and Table 5.

Figure 14 • Front Panel

Power LED

Pause LED

Error LED

Data LED

LCD

PLUS (+) Key

SETUP/EXIT Key

CANCEL Key

PAUSE Key

FEED Key

SELECT Key

MINUS (–) Key

PAUSE

22 Z4Mplus/Z6Mplus User Guide 13163L Rev. 3 5/20/2004

Printer Operation

Front Panel Keys

Table 4 • Front Panel Keys

Key Function

FEED Forces the printer to feed one blank label each time the key is pressed.

• Printer not printing: one blank label immediately feeds.

• Printing: one blank label feeds after the current batch of labels is complete.

PAUSE Starts and stops the printing process.

• Printer not printing: no printing occurs. (Press PAUSE again to resume printing.)

• Printing: printing stops after the current label is complete.

CANCEL Cancels print jobs when in the pause mode.

• Printer not printing: the next stored label format does not print.

• Printing: current label completes printing, and the next label format is cancelled.

Press and hold for several seconds to cancel all print jobs in memory.

SETUP/EXIT Enters and exits the configuration mode.

Front Panel

SELECT Toggles the function of PLUS (+) and MINUS (–) between the Scroll and Change

Modes.

• Press once to use PLUS (+) and MINUS (–) to change the values of the selection.

• Press again to use PLUS (+) and MINUS (–) to scroll through the menu items.

PLUS (+) (scroll mode)

PLUS (+) (change mode)

MINUS (–) (scroll mode)

MINUS (–) (change mode)

Scrolls to the next selection.

• Increases the value.

•Answers yes.

• Prints a label (when applicable).

Scrolls to the previous selection.

• Decreases the value.

• Selects the digit you wish to change.

•Answers no.

13163L Rev. 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 23

Printer Operation

Front Panel

Front Panel Lights

Table 5 • Front Panel Lights

Light Status Indication

POWER Off The printer is off or no power is applied.

On The printer is on.

PAUSE Off Normal printer operation.

On The printer has stopped all printing operations.

Flashing The Pause light flashes when initializing FLASH or PCMCIA memory

and in Peel-Off Mode when the label is available.

ERROR Off Normal printer operation (no errors).

Slow flashing RIBBON IN warning, HEAD UNDER TEMP warning, or HEAD

OVER TEMP error.

Fast flashing HEAD OPEN error.

On PAPER OUT, RIBBON OUT, or CUTTER JAM errors.

DATA Off Normal printer operation (no data being received or processed).

One flash CANCEL is pressed and a format is successfully cancelled.

Slow flashing The printer is unable to accept more data from the host.

Fast flashing The printer is receiving data.

On A partial format has been received and no subsequent data activity.

24 Z4Mplus/Z6Mplus User Guide 13163L Rev. 3 5/20/2004

Load Roll Media

Tear-Off Mode

Tear-Off Mode is the default mode. The printer is set to this mode in the factory. The option is shown in Figure 15.

Printer Operation

Load Roll Media

Figure 15 • Tear-Off Mode

Printhead Assembly

Transmissive Sensor

Label Supply Guide

Label Supply Hanger

Dancer

Label Guide

Printhead Open Lever

Printed Label

6 5

To load media in Tear-Off Mode, complete these steps:

1. Press the printhead open lever. The printhead assembly springs up.

Caution • Ensure that the printhead is fully open and engaged in the upright position.

If you fail to latch the printhead, it could fall on your hand during the procedure.

2. Flip down the media supply guide.

3. Slide out the media guide as far from the printer frame as possible.

4. Place the roll of media on the media supply hanger and orient the media properly.

5. Flip up the media supply guide.

6. Slide in the media supply guide until it touches, but does not restrict, the edge of the roll.

7. Feed the media under the dancer, through the slot in the transmissive sensor, under the

ribbon sensor, and out the front of the printer.

13163L Rev. 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 25

Printer Operation

Load Roll Media

8. Ensure the media is against the back of the transmissive sensor. Slide in the media guide

until it touches, but does not restrict, the edge of the label.

9. Close the printhead assembly.

10. The printer is paused (the Pause light is on), press PAUSE to enable printing.

Cutter Mode

Cutter Mode requires that the cutter be installed. The option is shown in Figure 16.

Figure 16 • Cutter Mode

Printhead Assembly

Transmissive Sensor

Label Supply Guide

Label Supply Hanger

Dancer

Label Guide

Printhead Open Lever

Cutter Module

Catch Tray

To load media in Cutter-Off Mode, complete these steps:

1. Press the printhead open lever. The printhead assembly springs up.

Caution • Ensure that the printhead is fully open and engaged in the upright position.

If you fail to latch the printhead, it could fall on your hand during the procedure.

2. Flip down the media supply guide.

3. Slide out the media guide as far from the printer frame as possible.

4. Place the roll of media on the media supply hanger and orient the media properly.

5. Flip up the media supply guide.

26 Z4Mplus/Z6Mplus User Guide 13163L Rev. 3 5/20/2004

Printer Operation

Load Roll Media

6. Slide in the media supply guide until it touches, but does not restrict, the edge of the roll.

7. Feed the media under the dancer, through the slot in the transmissive sensor, under the

ribbon sensor, and through the cutter module.

Caution • The cutter blade is sharp. Do not touch or rub the blade with your fingers.

8. Ensure that the media is against the back of the transmissive sensor. Then, slide in the

media guide until it touches, but does not restrict, the edge of the media.

9. Close the printhead assembly.

10. If the printer is paused (the Pause light is on), press PAUSE to enable printing.

13163L Rev. 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 27

Printer Operation

Load Roll Media

Peel-Off Mode

This setting works only with the Peel-Off Option installed on the printer. Figure 17 shows the printer with the Peel-Off Option.

101

Figure 17 • Peel-Off Mode

Printhead Assembly

Transmissive Sensor

Media Supply Guide

Media Supply Hanger

Dancer

Media Guide

Printhead Open Lever

Peel Assembly

Label

Peel Lever

Tear-Off/Peel/Off Bar

To load media in Peel-Off Mode, complete these steps:

1. Press the printhead open lever. The printhead assembly springs up.

Caution • Ensure that the printhead is fully open and engaged in the upright position.

If you fail to latch the printhead, it could fall on your hand during the procedure.

2. Flip down the media supply guide.

3. Slide the media guide as far from the printer main frame as possible.

4. Place a roll of media onto the media supply hanger as shown.

5. Flip up the media supply guide.

6. Slide in the media supply guide until it just touches, but does not restrict, the edge of the

media.

28 Z4Mplus/Z6Mplus User Guide 13163L Rev. 3 5/20/2004

Printer Operation

Load Roll Media

7. Feed the media under the dancer, through the slot in the transmissive sensor, under the

ribbon sensor, and through the Peel Assembly.

8. Pull approximately 12 in. (30 mm) of media through the front of the printer.

9. Ensure the media is against the rear of the transmissive sensor. Slide in the media guide

until it just touches, but does not restrict, the edge of the media.

10. Pull down the peel lever to open the peel assembly.

11. Feed the liner over the tear-off/peel-off bar and behind the peel assembly.

12. Close the printhead assembly.

13. Close the peel assembly using the peel lever.

14. The printer is paused (the Pause light is on), press PAUSE to enable printing.

Peeling starts automatically. Press FEED to test.

13163L Rev. 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 29

Printer Operation

Load Roll Media

Liner Take-Up Mode

The Liner Take-up option must be installed to use this mode. The option is shown in

Figure 18.

Note • This option is available on the Z4Mplus printer only

Figure 18 • Liner Take-Up Mode

Printhead Assembly

Transmissive Sensor

Label Supply Guide

Label Supply Hanger

Liner Take-Up

Dancer

Label Guide

Printhead Open Lever

Peel Assembly

Label

Peel Lever

Tear-Off/Peel-Off Bar

To load media in Liner Take-Up Mode, complete these steps:

1. Press the printhead open lever. The printhead assembly springs up.

Caution • Ensure that the printhead is fully open and engaged in the upright position.

If you fail to latch the printhead, it could fall on your hand during the procedure.

2. Flip down the media supply guide.

3. Slide the media guide as far from the maim frame as possible.

4. Place a roll of media onto the media supply hanger as shown.

30 Z4Mplus/Z6Mplus User Guide 13163L Rev. 3 5/20/2004

Printer Operation

Load Roll Media

5. Flip up the media supply guide.

6. Slide in the media supply guide until it just touches, but does not restrict, the edge of the

media.

7. Feed the media under the dancer, through the slot in the transmissive sensor, and under the

ribbon sensor.

8. Pull approximately 18 in. (500 mm) of media through the front of the printer.

9. Remove the labels from the exposed media until only liner remains.

10. Ensure that the media is against the back of the transmissive sensor. Slide in the media

guide until it just touches, but does not restrict, the edge of the media.

11. Pull down the peel lever to open the peel assembly.

12. Feed the media over the tear-off/peel-off bar and behind the peel assembly.

13. Close the printhead assembly.

14. Close the peel assembly.

15. Slide the liner into the slot (see Figure 19) in the spindle of the liner take-up. Ensure that

the liner is resting against the back plate of the spindle assembly.

Figure 19 • Liner Take-Up Spindle

Slot

16. Turn the spindle assembly counterclockwise a few times to snug the liner.

17. If the printer is paused (the pause light is on), press PAUSE to enable printing. Peeling

starts automatically. Press FEED to test.

13163L Rev. 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 31

Printer Operation

Load Roll Media

Liner Removal

1. Pull the liner slide toward you (see inset) until it stops (about a third of the way down the

liner take-up spindle).

2. Slide the liner from the take-up spindle.

Note • The liner slide moves back in place after the liner is removed.

Figure 20 • Removing Liner from Liner Take-Up Spindle

Liner Slide

Liner Slide Tab

32 Z4Mplus/Z6Mplus User Guide 13163L Rev. 3 5/20/2004

Rewind/Peel-Off Mode

The Rewind option must be installed to use this mode. The option is shown in Figure 21.

Printer Operation

Load Roll Media

Figure 21 • Rewind/Peel Mode

Printhead Assembly

Transmissive Sensor

Label Supply Guide

Label Supply Hanger

Rewind Spindle

Rewind Label Guide

Thumbscrew

Dancer

Label Guide

Media Alignment Spindle

Printhead Open Lever

Peel Assembly

Label

Rewind Base Assembly

Peel Lever

To load media in Rewind/Peel-Off Mode, complete these steps:

1. Press the printhead open lever. The printhead assembly springs up.

Caution • Ensure that the printhead is fully open and engaged in the upright position.

If you fail to latch the printhead, it could fall on your hand during the procedure.

2. Flip down the media supply guide.

3. Slide the media guide as far from the main frame as possible.

13163L Rev. 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 33

Printer Operation

Load Roll Media

4. Place the roll of labels on the media supply hanger as shown.

5. Flip up the media supply guide.

6. Slide in the media supply guide until it just touches, but does not restrict, the edge of the

media.

7. Feed the labels under the dancer, through the slot in the transmissive sensor, and under the

ribbon sensor.

8. Pull approximately 36 in. (900 mm) of label through the front of the printer.

9. Remove the labels from the first 18 in. (450 mm) of media.

10. Ensure the media is against the back of the transmissive sensor. Slide in the media guide

until it touches, but does not restrict, the edge of the media.

11. Pull down the peel lever to open the peel assembly.

12. Feed the media over the tear-off/peel-off bar, and through the slot in the peel assembly.

13. Loosen the thumbscrew and slide out the rewind media guide to the end of the take-up

spindle.

14. Slide an empty core onto the take-up spindle; wrap the liner around the core and turn the

take-up spindle counterclockwise to wind up the excess liner.

Note • The liner must be attached to the take-up spindle for the printer to operate properly.

Ensure the edge of the liner is flush against the backplate of the take-up spindle.

15. Slide the rewind media guide against the liner and tighten the thumbscrew.

16. Close the printhead assembly.

17. Close the peel assembly using the peel lever.

18. If the printer is paused (the Pause light is on), press PAUSE to enable printing.

Peeling starts automatically. Press FEED to test.

Liner Removal

To remove liner from the rewind spindle, complete these steps:

1. Cut the liner between the media alignment spindle and the rewind spindle.

2. Rotate the take-up spindle counterclockwise until the rewind media guide is in the

12 o’clock position.

3. Loosen the thumbscrew and slide the rewind media guide to the end of the take-up

spindle.

4. Slide the core with the liner from the take-up spindle.

Figure 22 •

34 Z4Mplus/Z6Mplus User Guide 13163L Rev. 3 5/20/2004

Rewind Mode

The Rewind option must be installed to use this mode. The option is shown in Figure 23.

Printer Operation

Load Roll Media

Figure 23 • Rewind Mode

Printhead Assembly

Transmissive Sensor

Label Supply Guide

Label Supply Hanger

Rewind Spindle

Rewind Label Guide

Thumbscrew

Dancer

Label Guide

Media Alignment Spindle

Printhead Open Lever

Rewind Base Assembly

Peel Assembly

Peel Lever

To load media in Rewind Mode, complete these steps:

1. Press the printhead open lever. The printhead assembly springs up.

Caution • Ensure that the printhead is fully open and engaged in the upright position.

If you fail to latch the printhead, it could fall on your hand during the procedure.

2. Flip down the media supply guide.

3. Slide the media guide as far from the main frame as possible.

4. Place a roll of media on the media supply hanger as shown.

13163L Rev. 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 35

Printer Operation

Load Roll Media

5. Flip up the media supply guide.

6. Slide in the media supply guide until it just touches, but does not restrict, the edge of the

media.

7. Feed the media under the dancer, through the slot in the transmissive sensor, and under the

ribbon sensor.

8. Pull approximately 36 in. (900 mm) of media through the front of the printer.

9. Remove the labels from the first 18 in. (450 mm) of media.

10. Ensure the media is against the back of the transmissive sensor. Slide in the media guide

until it just touches, but does not restrict, the edge of the media.

11. Feed the media over the peel assembly and through the rewind base assembly.

12. Loosen the thumbscrew and slide out the rewind media guide to the end of the take-up

spindle.

13. Slide an empty core onto the take-up spindle; wrap the media liner around the core, and

turn the take-up spindle counterclockwise to wind up the excess material.

Note • The liner must be attached to the take-up spindle for the printer to operate properly.

Ensure that the edge of the liner is flush against the backplate of the take-up spindle.

14. Slide the rewind media guide against the media, and tighten the thumbscrew.

15. Close the printhead assembly.

16. If the printer is paused (the Pause light is on), press PAUSE to enable printing.

Media Removal

To remove printed media from the rewind spindle, complete these steps:

1. Cut the media between the media alignment spindle and the rewind spindle.

2. Rotate the take-up spindle counterclockwise until the rewind media guide is in the

12 o’clock position.

3. Loosen the thumbscrew and slide out the rewind media guide to the end of the take-up

spindle.

4. Slide the core with the roll of media from the take-up spindle.

36 Z4Mplus/Z6Mplus User Guide 13163L Rev. 3 5/20/2004

Adjust Media Alignment for Rewind Option

The instructions below apply only if the printer has a Rewind option. The liner should be installed flush against the backplate of the rewind spindle to prevent the media/backing from winding too loosely. See Figure 24.

Do the adjustments in the order given. Do only what is needed to solve the problem.

Figure 24 • Rewind Option Adjustment Dial

Printer Operation

Load Roll Media

Rewind Spindle Backplate

Rewind Spindle

Adjustment Dial

Printhead Assembly

To adjust the Media Alignment for Rewind Mode, complete these steps:

1. Turn the adjustment dial clockwise to move the media toward the mainframe.

2. Turn the dial counter clockwise to move the media away from the mainframe.

13163L Rev. 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 37

Printer Operation

Load Fanfold Media

Fanfold media feeds through either the bottom or rear access slot. See Figure 25.

Figure 25 • Loading Fanfold Media

Rear Feed

Printhead Assembly

Transmissive Sensor

Label Supply Guide

Label Supply Hanger

Dancer

Label Guide

Printhead Open Lever

Bottom Feed

38 Z4Mplus/Z6Mplus User Guide 13163L Rev. 3 5/20/2004

Printer Operation

Load Fanfold Media

To load fanfold media, complete these steps:

1. Press the printhead open lever. The printhead assembly springs up.

Caution • Ensure that the printhead is fully open and engaged in the upright position.

If you fail to latch the printhead, it could fall on your hand during the procedure.

2. Flip down the media supply guide.

3. Slide the media guide as far from the main frame as possible.

4. Pass the fanfold media over the media supply hanger.

5. Flip up the media supply guide. Slide in the media supply guide until it just touches, but

does not restrict, the edge of the media.

6. Thread the media under the dancer, through the slot in the transmissive sensor, under the

ribbon sensor, and out the front of the printer.

7. Ensure the media is against the back of the transmissive sensor. Then, slide in the media

guide until it just touches, but does not restrict, the edge of the media.

8. Close the printhead assembly.

9. Press PAUSE.

13163L Rev. 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 39

Printer Operation

Load the Ribbon

The ribbon supply spindle in your printer is a dual-tension variety. Most applications require the spindle to be in the normal position. The low tension position is recommended only when a wide ribbon is used or if normal tension hampers the ribbon movement.

Note • Always use ribbon that is wider than the media. The smooth liner of the ribbon protects

the printhead from wear. For direct thermal printing, do not load ribbon in the printer.

Figure 26 • Ribbon Path

Strip Plate

Printhead Assembly

Release Knob

Tension Blades

Ribbon Take-Up Spindle

Ribbon Supply Spindle

Ribbon Sensor

Printhead Open Lever

To load ribbon, complete these steps:

1. Set the spindle for normal or low tension.

• To place the spindle in the normal position, firmly pull out the spindle end cap until it extends and clicks in place, as shown in Figure 27.

• To place the spindle in the low-tension position, firmly push in the end cap until it retracts and clicks in place, as shown in Figure 27.

40 Z4Mplus/Z6Mplus User Guide 13163L Rev. 3 5/20/2004

Printer Operation

Load the Ribbon

Figure 27 • Ribbon Spindle—Normal and Low Tension

1 2

Normal Position (Spindle End Cap Extended)

Low-Tension Position (Spindle End Cap Retracted)

2. See Figure 26. Press the printhead open lever.

The printhead assembly springs up.

Caution • Ensure that the printhead is fully open and engaged in the upright position. If you fail to latch the printhead, it could fall on your hand during the procedure.

3. Orient the ribbon as shown. Push the ribbon roll completely onto the ribbon supply

spindle.

4. Pull the end of the ribbon over the ribbon sensor, under the printhead assembly, and out

the front of the printer.

5. Hold the ribbon snug and free of wrinkles and in line with the guide mark near the left

edge of the strip plate. Close the printhead assembly.

6. Wind the ribbon clockwise onto the ribbon take-up spindle.

Remove the Ribbon

To remove used ribbon, complete these steps:

1. If the ribbon has not run out, break it between the strip plate and the ribbon take-up

spindle.

Caution • Do not cut the ribbon on the ribbon take-up spindle. Doing so may damage the spindle.

2. While turning the ribbon take-up spindle release knob counterclockwise, squeeze the

ribbon against the ribbon take-up spindle tension blades.

3. When the tension blades collapse into the ribbon take-up spindle, hold the release knob

and rotate the spent ribbon toward the rear of the printer. Then, slide the ribbon off the ribbon take-up spindle.

13163L Rev. 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 41

Printer Operation

Calibrate the Printer

Auto Calibration

The Z4Mplus and Z6Mplus automatically calibrate on power up. During auto calibration, the printer determines the label length and sensor settings.

Auto calibration occurs when the printer is turned on and each time the printer recovers from an error condition. To clear an error, open and close the printhead assembly and then press PAUSE. The printer begins auto calibration when all errors have been cleared.

The results of the auto calibration are stored in the printer’s memory and are retained even if printer power is removed. These parameters remain in effect until the next calibration is performed.

Note • If the front panel settings for MEDIA POWER UP or HEAD CLOSE are set to

LENGTH, NO MOTION, or FEED, the printer starts printing without auto calibrating.

Manual Calibration

Perform a media and ribbon sensor calibration to reset the sensitivity of the sensors so the media and ribbon are detected more accurately. If you change the type of ribbon or media, your printer may operate better if this calibration is performed.

For instructions, refer to Media and Ribbon Sensor Calibration (Manual Calibration)

on page 63.

42 Z4Mplus/Z6Mplus User Guide 13163L Rev. 3 5/20/2004

Print a Configuration Label

Print a configuration label to test the printer setup. Do this when the printer is first installed, or when the printer cannot properly detect the top of the label.

To print a configuration label, complete these steps:

1. Turn the printer power Off (O).

2. Press and hold CANCEL while turning the printer On (l). See Figure 3, Front Panel

Controls and LEDs, on page 3.

3. Release CANCEL after the DATA light turns off (approximately five seconds).

A configuration label prints showing the printer’s currently stored parameters (similar to the labels shown in Figure 28).

Figure 28 • Sample Configuration Labels

Printer Operation

Print a Configuration Label

Z6Mplus - 300dpi

Z4Mplus - 200dpi

13163L Rev. 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 43

Printer Operation

Print a Configuration Label

4. Did the configuration label print correctly?

If the label... Then...

Printed correctly 1. Go to Configuration on page 49.

Did not print or is aligned improperly

1. Review the following items in the order shown. Do

only as many steps as needed to solve the printing problem.

•Review Types of Media on page 15 to make sure that you have the correct type of media for your application.

•Review Ribbon on page 17. If you are using direct thermal media, you do not need to use ribbon. If you are using thermal media, ribbon is required for printing.

•Review Load Roll Media on page 25 or Load Fanfold

Media on page 38.

• Configure the printer according to the directions given in Basic Configuration on page 53.

• Check the position of the media sensor and move if necessary. Follow the directions in Position the Label

Sensor on page 84.

44 Z4Mplus/Z6Mplus User Guide 13163L Rev. 3 5/20/2004

Print a Network Configuration Label

If you are using a print server, you can print a network configuration label after the printer is hooked to the network. A network configuration label lists the settings for the wired ZebraNet PrintServer II (PSII) and the ZebraNet Wireless Print Server (if installed).

To print a network configuration label, complete these steps:

1. From the front panel, press SETUP/EXIT.

Printer Operation

Print a Network Configuration Label

2. Scroll through the parameters until you reach

3. Confirm printing.

A network configuration label prints (Figure 29).

Figure 29 • Network Configuration Label

LIST NETWORK

13163L Rev. 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 45

Printer Operation

Adjust Printhead Pressure

See Figure 30. This adjustment may be necessary if printing is too light on one side or if thick media is used.

Figure 30 • Printhead Pressure Adjustment Dials

Pressure Adjustment Dials

The pressure adjustment dials for the Z4Mplus each have four possible settings designated by blocks of increasing size embossed on the print mechanism. The smallest block (fully counterclockwise) is considered position 1 and the largest block (fully clockwise) is considered position 4. The same is true for the Z6Mplus, except it has seven positions.

Set Printhead Pressure

Depending on which printer you have, use Table 6 or Table 7 to select the initial dial settings for your media.

Some media types require higher pressure to print well. For these media, increase both dials one position. If the media tends to shift to the left while printing, increase the right dial setting one position or decrease the left dial setting one position. If the media tends to shift to the right while printing, increase the left dial setting one position or decrease the right dial setting one position.

Table 6 • Z4Mplus Printhead Pressure

Media Width Left Dial Right Dial

1 in. (25.4 mm)

2 in. (51 mm)

3 in. (76 mm)

3.5 in. and up (89 mm and up)

46 Z4Mplus/Z6Mplus User Guide 13163L Rev. 3 5/20/2004

Printer Operation

Adjust Printhead Pressure

Table 7 • Z6Mplus Printhead Pressure

Media Width Left Dial Right Dial

2 in. (50 mm) 6 1

3 in. (75 mm) 6 2

4 in. (100 mm) 7 3

5 in. (125 mm) 7 4

5.5 in. and up (140 mm and up) 6 6

13163L Rev. 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 47

Printer Operation

Install Memory Card

The printer can use Type I or Type II compliant PCMCIA memory cards.

Electrostatic Discharge Caution • Observe proper electrostatic safety precautions when handling any static-sensitive components such as circuit boards and printheads.

Note • The PCMCIA card is hot-swappable. It can be installed while the printer is On (l).

To install the PCMCIA memory card, complete these steps:

1. Remove the PCMCIA card shield from the rear of the printer.

2. Insert the PCMCIA card, with the notch UP, into the card slot as shown (see Figure 31).

Insert the card far enough to cause the eject button to pop out.

Figure 31 • Installing the PCMCIA Card

Notch

Card Eject

Button

PCMCIA

Card

3. Reinstall the PCMCIA card shield over the PCMCIA card and card slot.

The printer is now ready to operate with the additional memory or font option.

Note • Initialization of the PCMCIA card may take a few minutes; the PAUSE LED flashes

while the card initializes. If the card is already initialized, the PAUSE LED flashes only once or twice. To verify that the card has successfully initialized, print a configuration label and review it to see if the new memory card information is listed.

48 Z4Mplus/Z6Mplus User Guide 13163L Rev. 3 5/20/2004

Configuration

This chapter discusses detailed configuration settings and instructs you how to view or change parameters through the front panel.

Contents

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Enter Configuration Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Exit Configuration Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Change Password-Protected Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Basic Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Configuration and Calibration LCD Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

ZebraNet

Wired and Wireless Print Server LCD Displays . . . . . . . . . . . . . . . . . . . . . 72

13163L Rev. 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 49

Configuration

Overview

After you have installed the media and ribbon and the Power-On Self Test (POST) is complete (see Power-On Self Test on page 95 for more information), the front panel displays

READY

parameters for your application.

Note • Printers that are operating on an IP network can be quickly configured in the following

ways:

• with the ZebraLink™ WebView (ZebraNet

• with the SetWLAN configuration utility (ZebraNet Wireless Print Server required). For

Enter Configuration Mode

To enter configuration mode, complete these steps:

. Use the front panel display and the four keys directly below it to set printer

the ZebraNet Networking: PrintServer II Installation and User Guide.

information, see the ZebraNet Wireless Print Server User Guide.

PRINTER

PrintServer II required). For information, see

1. From the front panel, press SETUP/EXIT:

2. Press PLUS (+) or MINUS (–) to scroll to the setting you wish to change.

3. Press SELECT to toggle the functionality of PLUS (+) and MINUS (–) keys.

4. Press PLUS (+) or MINUS (–) to increase or decrease the value, answer yes or no, print a

label, or select the digit you wish to change.

Note • An asterisk (*) in the upper left-hand corner of the display indicates that the value

displayed is different than the currently stored value.

5. Press SELECT again to use PLUS (+) and MINUS (–) to scroll to the desired menu item.

50 Z4Mplus/Z6Mplus User Guide 13163L Rev. 3 5/20/2004

Exit Configuration Mode

You can leave configuration mode at any time.

To exit configuration mode, complete these steps:

1. From the front panel, press SETUP/EXIT.

SAVE CHANGES

The

2. Press PLUS (+) or MINUS (–) to scroll through the choices (Table 8):

Table 8 • Save Options When Leaving Setup Mode

LCD Display Description

Configuration

Overview

display appears.

PERMANENT

TEMPORARY

CANCEL

LOAD DEFAULTS

LOAD LAST SAVE

DEFAULT NET

3. Press SELECT to select the displayed choice.

4. Press SETUP/EXIT to save your choice.

Permanently saves the changes. Values are stored in the printer even when power is turned off.

Saves the changes until you change them again or until power is turned off.

Cancels all changes from the time you pressed SETUP/EXIT except the darkness and tear-off settings (if they were changed).

Sets all parameters other than the network settings back to the factory defaults. To see the factory default values, see Configuration and Calibration LCD

Displays on page 57.

Note • Loading factory defaults causes the printer to auto-calibrate.

Loads values from the last permanent save.

Sets the wired and wireless network settings back to factory defaults.

13163L Rev. 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 51

Configuration

Overview

Change Password-Protected Parameters

Certain parameters are password-protected by factory default. If you press SELECT when a password-protected parameter is displayed on the front panel, the printer prompts you for a password. If you do not know the password, press SETUP/EXIT to leave the prompt. You will not be allowed to modify the parameter without entering the password.

Note • After you enter the password correctly, you do not have to enter it again until you leave

and reenter the configuration mode.

The default password is 1234. You can change the password using the ZPL II command.

Password-Protect All Parameters You have the option of making all parameters password protected. Refer to the Password Level parameter for details.

Disable Password You can disable the password protection feature to no longer prompt for a password by setting the password to reenable the password-protection feature, send the ZPL/ZPL II command be any number that is one to four digits in length, except

ØØØØ via the ^KPØ ZPL/ZPL II command. To

Ø (zero).

^KP (Define Password)

^KPx, where x can

To enter a password, complete these steps:

1. From the front panel, enter a four-digit password at the

• MINUS (–) changes the selected digit position.

• PLUS (+) increases value of the selected digit.

2. After entering the password, press SELECT.

The parameter that you selected is displayed, and the value may be modified if the password was entered correctly.

ENTER PASSWORD

prompt.

52 Z4Mplus/Z6Mplus User Guide 13163L Rev. 3 5/20/2004

Basic Configuration

If your labels are not printing correctly, the configuration may need to be changed because the printer defaults may not reflect the options that you need. Media, ribbon, darkness, print mode, media type, sensor type, and print method all affect the way the printer is configured. This section covers how to change these basic configuration options for your printer through the printer’s front panel. Review Figure 3 on page 3 controls.

Refer to Configuration and Calibration LCD Displays on page 57 for more detailed information on all of the configuration options available on your printer.

Many printer settings may also be controlled by your printer’s driver or label preparation software. See the driver or software documentation for more information.

To perform basic a configuration, complete these steps:

1. Enter the configuration mode by pressing SETUP/EXIT.

DARKNESS

Adjust Darkness

Configuration

Basic Configuration

to familiarize yourself with the front panel

displays.

2. Is the printed image too dark or too light? Or does the ribbon stick to the media?

If... Then...

No 1. Press PLUS (+) to move to the next option:

2. Continue with Adjust Image Crispness and Print Speed.

PRINT SPEED

Ye s 1. Press SELECT.

2. If the labels moved forward, but the print is light or there is no print, press

PLUS (+) to increase the darkness. If the print is too dark, or the ribbon sticks to the media, press MINUS (–) to decrease the darkness.

3. Press SELECT to accept the change.

4. Press PLUS (+) to move to the next option.

PRINT SPEED

5. Continue with Adjust Image Crispness and Print Speed.

Adjust Image Crispness and Print Speed

3. Is the printed image crisp?

If... Then...

Ye s 1. Press PLUS (+) to move to the next option:

2. Continue with Adjust Tear-Off Position.

displays.

TEAR-OFF

No Slow down the print speed by completing the following steps. Print speed is

given in inches per second (ips).

1. Press SELECT.

2. Press PLUS (+) to increase the speed or MINUS (–) to decrease the

speed.

3. Press SELECT to accept the changes.

4. Press PLUS (+) to move to the next option.

TEAR OFF

displays. Continue with Adjust Tear-Off Position.

13163L Rev. 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 53

Configuration

Basic Configuration

Adjust Tear-Off Position

The Tear-Off position defines the position of the label on the tear-off bar. When working with non-continuous labels, the inter-label gap should be on the tear bar. This setting does not apply to continuous media.

4. Are you using continuous media?

If... Then...

Ye s 1. Press PLUS (+) to move to the next option:

5. Does the inter-label gap line up on the tear bar?

If... Then...

Ye s 1. Press PLUS (+) to move to the next option:

PRINT MODE

2. Continue with Select Print Mode.

1. Continue with Step 5.

PRINT MODE

2. Continue with Select Print Mode.

1. Press SELECT.

2. Press PLUS (+) to move the label forward or MINUS (–) to move the

label backward. Repeat this until the label lines up correctly.

3. Press SELECT to accept the changes.

4. Press PLUS (+) to move to the next option.

PRINT MODE

displays. Continue with Select Print Mode.

Select Print Mode

When the wrong Print Mode is selected, the top of the label is not found by the printer. Examples of common problems include when the gaps between noncontinuous labels do not line up on the tear bar or when continuous media is not being cut at the right interval.

6. Do the labels line up or cut correctly?

If... Then...

Ye s 1. Press PLUS (+) to move to the next option:

2. Continue with Select Media Type.

MEDIA TYPE

No Review the media and the printer options, then complete the following steps:

1. Press SELECT.

2. Press PLUS (+) or MINUS (–) to scroll through the setting options. Stop

at the setting that matches your printer options (Tear-Off, Peel-Off, Cutter, or Rewind).

3. Press SELECT to accept the change.

4. Press PLUS (+) to move to the next option.

MEDIA TYPE

displays. Continue with Select Media Type.

54 Z4Mplus/Z6Mplus User Guide 13163L Rev. 3 5/20/2004

Configuration

Basic Configuration

Select Media Type

For examples of non-continuous and continuous media, see Types of Media on page 15.

7. Does the media type on the display match the type of media that you are using?

If... Then...

Ye s 1. Press PLUS (+) to move to the next option:

2. Continue with Select Sensor Type.

SENSOR TYPE

No 1. Press SELECT.

2. Press PLUS (+) or MINUS (–) to scroll through the setting options. Stop

at the setting that matches your printer options (Continuous or Noncontinuous).

3. Press SELECT to accept the change.

4. Press PLUS (+) to move to the next option.

SENSOR TYPE

Select Sensor Type

displays. Continue with Select Sensor Type.

Web sensor is used with most labels, unless the label liner has black marks on the back. For more information on black mark labels, see Non-Continuous Media on page 16.

8. Does your liner have black marks?

If... Then...

No 1. Press PLUS (+) to move to the next option:

2. Continue with Sensor Select.

Ye s

1. Press SELECT.

2. Press PLUS (+) or MINUS (–) to scroll through the setting options. Stop

SENSOR SELECT

at the setting that matches your printer options (Web or Mark).

3. Press SELECT to accept the change.

4. Press PLUS (+) to move to the next option.

SENSOR SELECT

Sensor Select

displays. Continue with Sensor Select.

Auto Select is the default setting. Do not make any changes.

9. Press PLUS (+) to move to the next option.

PRINT METHOD

Select Print Method

displays. Continue with Select Print Method.

The two choices for print method are thermal transfer and direct thermal transfer. You can find out if a label is thermal transfer or direct thermal transfer by scratching it with your fingernail. If your nail leaves a black mark, the media is direct thermal. If it does not leave a mark, the media is thermal transfer.

•Use Thermal Transfer if you are using ribbon with your label material.

•Use Direct Thermal if you are not using ribbon. Direct thermal label media has ink embedded in the label material that is brought out by the heat of the printhead.

13163L Rev. 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 55

Configuration

Basic Configuration

10. Does the Print Method setting match your media type?

If... Then...

Ye s 1. Continue with Save Changes and Exit.

No 1. Press SELECT.

Save Changes and Exit

11. Press SETUP/EXIT to leave the front panel menu.

SAVE CHANGES PERMANENT

Configuration Mode on page 51.

12. Press SETUP/EXIT again.

SAVING PERMANENT

settings. The LCD displays

2. Press PLUS (+) or MINUS (–) to scroll through the setting options. Stop

at the setting that matches your printer options (Thermal Transfer or Direct Thermal).

3. Press SELECT to accept the change.

4. Continue with Save Changes and Exit.

displays. For other save options, see Exit

displays. One or more labels may feed out, depending on your

PRINTER READY

56 Z4Mplus/Z6Mplus User Guide 13163L Rev. 3 5/20/2004

Configuration and Calibration LCD Displays

Tabl e 9 shows the configuration options for your printer. Parameters are shown in the order in

which they are displayed when you press PLUS (+) after entering the setup mode. Table 10

on page 72 shows the front panel parameters that display when an optional print server is

installed.

Throughout this process, press PLUS (+) to continue to the next parameter, or press MINUS (–) to return to the previous parameter in the cycle. Refer to Basic Configuration

on page 53 for information on changing just the basic print settings.

Table 9 • Printer Parameters and Other LCD Displays (Sheet 1 of 15)

Parameter Action/Explanation

Configuration

DARKNESS

PRINT SPEED

Adjusting Print Darkness

Set the darkness to the lowest setting that provides good print quality. Darkness set too high may cause ink to smear or the printer may burn through the ribbon.

Darkness settings are dependent upon a variety of factors, including ribbon type, media, and the condition of the printhead. You may adjust the darkness for consistent high-quality printing. Darkness settings also may be changed by the driver or software settings. To determine if your print darkness setting is optimal, perform the FEED Self

Te st on page 98.

You may want to adjust the printer’s darkness while performing the PA US E S el f Te s t

on page 97. Because the darkness setting takes effect immediately, you can see the

results on labels that are currently printing during the test.

Default: +10 Range: 0 to +30

1. Press SELECT to select the parameter.

2. Press PLUS (+) to increase darkness if printing is too light or if there are voids in

printed areas.

3. Press MINUS (–) to decrease darkness if printing is too dark or if there is spreading

or bleeding of printed areas.

4. Press SELECT to accept any changes and deselect the parameter.

Adjusting Print Speed

Speed is measured in inches per second (ips). Default: 2 ips

1. Press SELECT to select the parameter.

2. Press PLUS (+) to increase print speed.

3. Press MINUS (–) to decrease print speed.

4. Press SELECT to accept any changes and deselect the parameter.

13163L Rev. 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 57

Configuration

Configuration and Calibration LCD Displays

Table 9 • Printer Parameters and Other LCD Displays (Sheet 2 of 15)

Parameter Action/Explanation

TEAR OFF

PRINT MODE

MEDIA TYPE

Adjusting the Tear-Off Position

This parameter establishes the position of the media over the tear-off/peel-off bar after printing. The label and liner can be torn off or cut between labels.

Default: +0 Range: –120 to +120

1. Press SELECT to select the parameter.

2. Press PLUS (+) to increase the value. Each press adjusts the tear-off position by

four dot rows.

3. Press MINUS (–) to decrease the value.

4. Press SELECT to accept any changes and deselect the parameter.

Selecting Print Mode

Print mode settings tell the printer the method of media delivery that you wish to use. Be sure to select a print mode that your hardware configuration supports as some selections displayed are for optional printer features.

Default: Tear-off Selections: Tear-off, cutter, peel-off, rewind

1. Press SELECT to select the parameter.

2. Press PLUS (+) or MINUS (–) to display other choices.

3. Press SELECT to accept any changes and deselect the parameter.

Setting Media Type

This parameter tells the printer the type of media you are using. Selecting continuous media requires that you include a label length instruction in your label format

^LLxxxx if you are using ZPL or ZPL II).

( When non-continuous media is selected, the printer feeds media to calculate label

length (the distance between two detections of the inter-label gap, webbing, or alignment notch or hole).

Default: Non-Continuous Selections: Non-Continuous, Continuous

1. Press SELECT to select the parameter.

2. Press PLUS (+) or MINUS (–) to display other choices.

3. Press SELECT to accept any changes and deselect the parameter.

SENSOR TYPE

Setting the Sensor Type

This parameter tells the printer whether you are using media with a web (gap or space between labels, notch, or hole) to indicate the separation between labels or if you are using media with a black mark printed on the back. If your media does not have black marks on the back, leave your printer at the default setting (web).

Default: Web Selections: Web, mark

1. Press SELECT to select the parameter.

2. Press PLUS (+) or MINUS (–) to display other choices.

3. Press SELECT to accept any changes and deselect the parameter.

58 Z4Mplus/Z6Mplus User Guide 13163L Rev. 3 5/20/2004

Table 9 • Printer Parameters and Other LCD Displays (Sheet 3 of 15)

Parameter Action/Explanation

Configuration

Configuration and Calibration LCD Displays

SENSOR SELECT

PRINT METHOD

Selecting Sensor

This parameter tells the printer the sensor that you wish to use. Auto Select is compatible with most types of media. However, if you encounter difficulties with calibration, see Types of Media on page 15 to help you choose the appropriate sensor for your media. Select the reflective sensor with either continuous or non-continuous black mark media; choose the transmissive sensor if you are using noncontinuous web media.

Default: Auto select Selections: Auto select, reflective, transmissive

1. Press SELECT to select the parameter.

2. Press PLUS (+) or MINUS (–) to display other choices.

3. Press SELECT to accept any changes and deselect the parameter.

Selecting Print Method

The print method parameter tells the printer the method of printing you wish to use: direct thermal (no ribbon) or thermal transfer (using thermal transfer media and ribbon).

Selecting direct thermal when using thermal transfer media and ribbon creates a warning condition, but printing continues.

Default: Thermal transfer Selections: Thermal transfer, direct thermal

1. Press SELECT to select the parameter.

2. Press PLUS (+) for the next value.

3. Press MINUS (–) for the previous value.

4. Press SELECT to accept any changes and deselect the parameter.

PRINT WIDTH

Setting Print Width

Print width determines the printable area across the width of the label. Default, Range: The default and range of acceptable values may vary depending on

what printer you have. See Printing Specifications on page 111 for further information about the ranges available for your model.

1. Press SELECT to select the parameter.

2. Press PLUS (+) to increase the value of the selected digit.

3. Press MINUS (–) to move to the next digit.

4. To change the unit of measurement, press MINUS (–) until the unit of

measurement is active, then press PLUS (+) to toggle to a different unit of measure (inches, mm, or dots).

5. Press SELECT to accept any changes and deselect the parameter.

13163L Rev. 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 59

Configuration

Configuration and Calibration LCD Displays

Table 9 • Printer Parameters and Other LCD Displays (Sheet 4 of 15)

Parameter Action/Explanation

MAXIMUM LENGTH

LIST FONTS

LIST BAR CODES

Setting Maximum Length

Always set the value to at least 1 in. (25.4 mm) longer than the longest label to be used in the printer.

Default: 39 in. (991 mm) for non-continuous material

1. Press SELECT to select the parameter.

2. Press PLUS (+) to increase the value

3. Press MINUS (–) to decrease the value.

4. Press SELECT to accept any changes and deselect the parameter.

List Fonts

This selection is used to print a label that lists all of the fonts currently available in the printer, including standard printer fonts plus any optional fonts. Fonts may be stored in RAM, FLASH memory, font EPROMs, or font cards.

1. Press SELECT to select the parameter.

2. Press PLUS (+) to print a label listing all of the available fonts.

3. Press SELECT to deselect the parameter.

List Bar Codes

This selection is used to print a label that lists all of the bar codes currently available in the printer.

1. Press SELECT to select the parameter.

2. Press PLUS (+) to print a label listing all of the available bar codes.

3. Press SELECT to deselect the parameter.

LIST IMAGES

LIST FORMATS

LIST SETUP

List Images

This selection is used to print a label that lists all of the images currently stored in the printer’s RAM, FLASH memory, optional EPROM, or optional memory card.

1. Press SELECT to select the parameter.

2. Press PLUS (+) to print a label listing all of the available images.

3. Press SELECT to deselect the parameter.

List Formats

This selection is used to print a label that lists all of the formats currently stored in the printer’s RAM, FLASH memory, optional EPROM, or optional memory card.

1. Press SELECT to select the parameter.

2. Press PLUS (+) to print a label listing all of the available formats.

3. Press SELECT to deselect the parameter.

List Setup

This selection is used to print a configuration label, which lists the current printer configuration information. (Same label as Figure 40 on page 96.)

1. Press SELECT to select the parameter.

2. Press PLUS (+) to print a configuration label.

3. Press SELECT to deselect the parameter.

60 Z4Mplus/Z6Mplus User Guide 13163L Rev. 3 5/20/2004

Table 9 • Printer Parameters and Other LCD Displays (Sheet 5 of 15)

Parameter Action/Explanation

Configuration

Configuration and Calibration LCD Displays

LIST NETWORK

List Network Settings

This selection is used to print a network configuration label, which lists the settings for the wired ZebraNet PrintServer II (PSII) and the ZebraNet Wireless Print Server (if installed). (Same label as Figure 29 on page 45.)

1. Press SELECT to select the parameter.

2. Press PLUS (+) to print a network configuration label.

3. Press SELECT to deselect the parameter.

LIST ALL

FORMAT CARD AB

List All Settings

1. Press SELECT to select the parameter.

2. Press PLUS (+) to print a label listing all of the available fonts, bar codes, images,

3. Press SELECT to deselect the parameter.

Initialize Memory Card

Caution • Perform this operation only when it is necessary to erase all previously stored information from the optional memory card.

1. Press SELECT to select the parameter.

2. Enter the password, then press SELECT.

3. Press the PLUS (+) to select B memory (PCMCIA card) or press MINUS (–) to

4. Press MINUS (–) to select

5. Press SELECT to continue with the next prompt.

formats, the current printer configuration, and the current network settings.

If your printer is set to require a password, you are prompted to enter the password.

select the A memory (internal compact flash).

The front panel LCD asks

INITIALIZE CARD

The

ARE YOU SURE?

and cancel the request.

prompt is displayed.

OR Press PLUS (+) to select

FORMATTING CARD

YES

and begin initialization.

displays. Depending on the amount of memory in the memory card, initialization may take up to three minutes to complete. When formatting is complete,

FORMAT CARD

displays.

13163L Rev. 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 61

Configuration

Configuration and Calibration LCD Displays

Table 9 • Printer Parameters and Other LCD Displays (Sheet 6 of 15)

Parameter Action/Explanation

INIT FLASH MEM

Initialize Flash Memory

Caution • Perform this operation only when it is necessary to erase all previously stored information from the FLASH memory. Press PLUS (+) to bypass this function.

1. Press SELECT to select the parameter.

If your printer is set to require a password, you are prompted to enter the password.

2. Enter the password, then press SELECT.

3. Press PLUS (+) to select YES.

The display asks

4. Press PLUS (+) to select

INITIALIZE FLASH?

The front panel LCD asks

5. Press MINUS (–) to select

YES

ARE YOU SURE?

and cancel the request. The

INITIALIZE FLASH

prompt is displayed.

YES

Press PLUS (+) to select

and begin initialization. Depending on the amount

of free FLASH memory, initialization may take up to one minute to complete.

6. Press SETUP/EXIT followed by SELECT. If initialization is still in process,

the front panel display flashes back and forth between the phrases

CHECKING E: MEMORY

and

PRINTER IDLE

When initialization is complete, the printer automatically exits the configuration mode and the front panel displays

7. Press SELECT to continue with the next prompt.

PRINTER READY

SENSOR PROFILE

Sensor Profile

The media sensor profile may be used to troubleshoot registration problems that may be caused when the media sensor detects preprinted areas on the media or experiences difficulty in determining web location. If the sensitivity of the media and/or ribbon sensors MUST be adjusted, use the manual calibration procedure.

Figure 32 • Media Sensor Profile

1. Press SELECT to select the parameter.

2. Press PLUS (+) to print a media sensor profile.

3. Press SELECT to deselect the parameter.

62 Z4Mplus/Z6Mplus User Guide 13163L Rev. 3 5/20/2004

Table 9 • Printer Parameters and Other LCD Displays (Sheet 7 of 15)

Parameter Action/Explanation

Configuration

Configuration and Calibration LCD Displays

MEDIA AND RIBBON

Media and Ribbon Sensor Calibration (Manual Calibration)

Performing the manual calibration procedure resets the sensitivity of the sensors to detect the media and ribbon you are using more accurately. With the sensors at their new sensitivity, the printer then performs the manual calibration. Changing the type of ribbon and/or media may require resetting the sensitivity of the media and ribbon sensors.

1. Press SELECT to display

2. Press PLUS (+) to start the calibration procedure.

LOAD BACKiNG

3. Open the printhead.

4. Remove approximately 8 in. (200 mm) of labels from the media roll, enough so

is displayed.

CALIBRATE

that only the liner material is threaded between the media sensors when the media is loaded.

5. Press PLUS (+) to continue. To cancel the operation, press MINUS (–).

REMOVE RiBBON

6. Remove the ribbon (sliding it as far to the right as possible has the same effect as

is displayed.

removing it).

7. Close the printhead.

8. Press PLUS (+) to continue. To cancel the operation, press MINUS (–).

CALIBRATING PLEASE WAIT

is displayed.

The printer automatically adjusts the scale (gain) of the signals it receives from the media and ribbon sensors based on the specific media and ribbon combination you are using. On the sensor profile, this corresponds to moving the graph up or down to optimize the readings for your application.

RELOAD ALL

9. Open the printhead and pull the media forward until a label is positioned under the

is displayed.

media sensor.

10. Move the ribbon back to its proper position.

11. Close the printhead.

MEDIA AND RIBBON

is displayed.

Now that the scale has changed, the printer performs another calibration. During this process, the printer checks the readings for the media and ribbon based on the new scale that you established, determines the label length, and determines whether you are in Direct Thermal or Thermal Transfer Print Mode. The process is now complete. To see the new readings, print a sensor profile. See Sensor Profile

on page 62.

12. Press SELECT to deselect the parameter.

13163L Rev. 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 63

Configuration

Configuration and Calibration LCD Displays

Table 9 • Printer Parameters and Other LCD Displays (Sheet 8 of 15)

Parameter Action/Explanation

Setting Communication Parameters (next nine parameters)

Communication parameters must be set correctly for the printer to communicate with the host computer. These parameters make sure that the printer and host computer are speaking the same language. All communication parameters are password protected.

PARALLEL COMM.

SERIAL COMM

BAUD

Setting Parallel Communications

Note • Unidirectional will not support ZebraNet two-way communications.

Default: BIDIRECTIONAL Selections: BIDIRECTIONAL, UNIDIRECTIONAL

1. Press SELECT to select the parameter.

2. Press PLUS (+) or MINUS (–) to display other choices.

3. Press SELECT to accept any changes and deselect the parameter.

Setting Serial Communications

Select the communications port that matches the one being used by the host computer.

Default: RS232 Selections: RS232, RS422/485, RS485MULTIDROP

1. Press SELECT to select the parameter.

2. Press PLUS (+) or MINUS (–) to display other choices.

3. Press SELECT to accept any changes and deselect the parameter.

Setting Baud

The baud setting of the printer must match the baud setting of the host computer for accurate communications to take place. Select the value that matches the one being used by the host computer.

Default: 9600 Selections: 110, 300, 600, 1200, 2400, 4800, 9600, 14400, 19200, 28800, 38400,

57600, 115200

1. Press SELECT to select the parameter.

2. Press PLUS (+) or MINUS (–) to display other choices.

3. Press SELECT to accept any changes and deselect the parameter.

DATA BITS

Setting Data Bits

The data bits of the printer must match the data bits of the host computer for accurate communications to take place. Set the data bits to match the setting being used by the host computer.

Note • This parameter must be set to 8 BITS to use Code Page 850.

Default: 8 BITS Selections: 7 BITS, 8 BITS

1. Press SELECT to select the parameter.

2. Press PLUS (+) or MINUS (–) to display other choices.

3. Press SELECT to accept any changes and deselect the parameter.

64 Z4Mplus/Z6Mplus User Guide 13163L Rev. 3 5/20/2004

Table 9 • Printer Parameters and Other LCD Displays (Sheet 9 of 15)

Parameter Action/Explanation

Configuration

Configuration and Calibration LCD Displays

PARITY

HOST HANDSHAKE

PROTOCOL

Setting Parity

The parity of the printer must match the parity of the host computer for accurate communications to take place. Select the parity that matches the one being used by the host computer.

Default: NONE Selections: NONE, ODD, EVEN

1. Press SELECT to select the parameter.

2. Press PLUS (+) or MINUS (–) to display other choices.

3. Press SELECT to accept any changes and deselect the parameter.

Setting Host Handshake

The handshake protocol of the printer must match the handshake protocol of the host computer for communications to take place. Select the handshake protocol that matches the one being used by the host computer.

Default:

XON/XOFF

Selections: XON/XOFF, DSR/DTR, RTS/CTS

1. Press SELECT to select the parameter.

2. Press PLUS (+) or MINUS (–) to display other choices.

3. Press SELECT to accept any changes and deselect the parameter.

Setting Protocol

Protocol is a type of error checking system. Depending on the selection, an indicator may be sent from the printer to the host computer signifying that data has been received. Select the protocol that is requested by the host computer. Further details on protocol can be found in the ZPL II Programming Guide Volume I.

Default: NONE Selections: NONE, ZEBRA, ACK_NAK

ZEBRA is the same as ACK_NAK except that ZEBRA response messages are

sequenced. If

1. Press SELECT to select the parameter.

2. Press PLUS (+) or MINUS (–) to display other choices.

3. Press SELECT to accept any changes and deselect the parameter.

ZEBRA is selected, set the host handshake protocol to DSR/DTR.

NETWORK ID

Setting Network ID

Network ID is used to assign a unique number to a printer used in an RS-422/RS-485 network, which gives the host computer the means to address a specific printer. If the printer is used in a network, you must select a network ID number. This does not affect TCP/IP or IPX networks.

Default: 000 Range: 000 to 999

1. Press SELECT to select the parameter.

2. Press PLUS (+) to increase the value of the selected digit.

3. Press MINUS (–) to move to the next digit.

4. Press SELECT to accept any changes and deselect the parameter.

13163L Rev. 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 65

Configuration

Configuration and Calibration LCD Displays

Table 9 • Printer Parameters and Other LCD Displays (Sheet 10 of 15)

Parameter Action/Explanation

COMMUNICATIONS

Setting Communication Diagnostics Mode

The communication diagnostics mode is a troubleshooting tool for checking the interconnection between the printer and the host computer. When “diagnostics” is selected, all data sent from the host computer to the printer is printed as straight ASCII hex characters. The printer prints all characters received, including control codes, such as CR (carriage return). A sample printout is shown in Figure 33.

Figure 33 • Communication Diagnostics Test Printout

Default: NORMAL MODE Selections: NORMAL MODE, DIAGNOSTICS

1. Press SELECT to select the parameter.

2. Press PLUS (+) or MINUS (–) to display other choices.

3. Press SELECT to accept any changes and deselect the parameter.

4. Turn the printer Off (O) to exit the communication diagnostics test and return to

Normal mode.

Notes on diagnostic printouts

• FE indicates a framing error

• OE indicates an overrun error

• PE indicates a parity error

• NE indicates noise

For any errors, check that your communication parameters are correct. Set the print width equal to or less than the label width used for the test. See Setting Print Width

on page 59 for more information.

66 Z4Mplus/Z6Mplus User Guide 13163L Rev. 3 5/20/2004

Configuration

Configuration and Calibration LCD Displays

Table 9 • Printer Parameters and Other LCD Displays (Sheet 11 of 15)

Parameter Action/Explanation

Selecting Prefix and Delimiter Characters (next three parameters)

Prefix and delimiter characters are 2-digit hex values used within the ZPL/ZPL II formats sent to the printer. The printer uses the last prefix and delimiter characters sent to it, whether from a ZPL II instruction or from the front panel.

Do not use the same hex value for the control, format, and delimiter characters. The printer must see different characters to function properly.

CONTROL PREFIX

FORMAT PREFIX

DELIMITER CHAR

Control Prefix Character

The printer looks for this 2-digit hex character to indicate the start of a ZPL/ZPL II control instruction.

Default: 7E (tilde - displayed as a black square) Range: 00 to FF

1. Press SELECT to select the parameter.

2. Press PLUS (+) to increase the value of the selected digit.

3. Press MINUS (–) to move to the next digit.

4. Press SELECT to accept any changes and deselect the parameter.

Format Prefix Character

The printer looks for this 2-digit hex character to indicate the start of a ZPL/ZPL II format instruction.

Default: 5E (caret) Range: 00 to FF

1. Press SELECT to select the parameter.

2. Press PLUS (+) to increase the value of the selected digit.

3. Press MINUS (–) to move to the next digit.

4. Press SELECT to accept any changes and deselect the parameter.

Delimiter Character

The delimiter character is a 2-digit hex value used as a parameter place marker in ZPL/ZPL II format instructions. See the ZPL II Programming Guide Volume I for more information.

Default: 2C (comma) Range: 00 to FF

1. Press SELECT to select the parameter.

2. Press PLUS (+) to increase the value of the selected digit.

3. Press MINUS (–) to move to the next digit.

4. Press SELECT to accept any changes and deselect the parameter.

13163L Rev. 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 67

Configuration

Configuration and Calibration LCD Displays

Table 9 • Printer Parameters and Other LCD Displays (Sheet 12 of 15)

Parameter Action/Explanation

ZPL MODE

MEDIA POWER UP

Selecting ZPL Mode

The printer remains in the selected mode until it is changed by this front panel instruction or by using a ZPL/ZPL II command. The printer accepts label formats written in either ZPL or ZPL II. This eliminates the need to rewrite any ZPL formats you already have. See the ZPL II Programming Guide Volume II for more information on the differences between ZPL and ZPL II.

Default: ZPL II Selections: ZPL II, ZPL

1. Press SELECT to select the parameter.

2. Press PLUS (+) or MINUS (–) to display other choices.

3. Press SELECT to accept any changes and deselect the parameter.

Media Power Up

Establishes the action of the media when the printer is turned on.

Default: CALIBRATION

Selections:

• CALIBRATION: Recalibrates the media and ribbon sensors.

• LENGTH: Determines the length of the label.

• NO MOTION: Media does not move.

• FEED: Feeds the label to the first web.

1. Press SELECT to select the parameter.

2. Press PLUS (+) or MINUS (–) to display other choices.

3. Press SELECT to accept any changes and deselect the parameter.

HEAD CLOSE

Head Close

Determines the action of the media after the printhead has been opened and then closed.

Default: Calibration

Selections:

• CALIBRATION: Recalibrates the media and ribbon sensors.

• LENGTH: Determines the length of the label.

• NO MOTION: Media does not move.

• FEED: Feeds the label to the first web.

1. Press SELECT to select the parameter.

2. Press PLUS (+) or MINUS (–) to display other choices.

3. Press SELECT to accept any changes and deselect the parameter.

68 Z4Mplus/Z6Mplus User Guide 13163L Rev. 3 5/20/2004

Table 9 • Printer Parameters and Other LCD Displays (Sheet 13 of 15)

Parameter Action/Explanation

Configuration

Configuration and Calibration LCD Displays

BACKFEED

LABEL TOP

Backfeed Sequence

This parameter establishes when and how much label backfeed occurs after a label is removed or cut in the peel-off or cutter modes. It has no effect in rewind or tear-off modes. This parameter setting can be superseded by the

~JS instruction when

received as part of a label format (see the ZPL II Programming Guide Volume I). The difference between the value entered and 100% establishes how much backfeed

occurs before the next label is printed. For example, a value of 40 means that 40% of the backfeed takes place after the label is removed or cut. The remaining 60% takes place before the next label is printed. A value of “before” means that all backfeed takes place before the next label is printed.

Default: Default (90%) Selections: Default, after, before, 10%, 20%, 30%, 40%, 50%, 60%, 70%, 80%, off

1. Press SELECT to select the parameter.

2. Press PLUS (+) or MINUS (–) to display other choices.

3. Press SELECT to accept any changes and deselect the parameter.

Adjusting Label Top Position

The label top position adjusts the print position vertically on the label. Positive numbers adjust the label top position further down the label (away from the printhead); negative numbers adjust the position up the label (toward the printhead).

Default: +0 Range: –120 to +120 dot rows

1. Press SELECT to select the parameter.

2. Press PLUS (+) to increase the value. The displayed value represents dots.

3. Press MINUS (–) to decrease the value.

4. Press SELECT to accept any changes and deselect the parameter.

LEFT POSITION

Adjusting Left Position

This parameter establishes how far from the left edge of a label the format begins to print by adjusting horizontal positioning on the label. Positive numbers adjust the printing to the left by the number of dots selected; negative numbers shift printing to the right.

Default: 0000 Range: –9999 to +9999

1. Press SELECT to select the parameter.

2. Press MINUS (–) to move to the next position.

3. Press PLUS (+) to change between +/– or to increase the value of the digit. The

displayed value represents dots. For a negative value, enter the value before changing to the minus sign.

4. Press SELECT to accept any changes and deselect the parameter.

13163L Rev. 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 69

Configuration

Configuration and Calibration LCD Displays

Table 9 • Printer Parameters and Other LCD Displays (Sheet 14 of 15)

Parameter Action/Explanation

WEB S. MEDIA S. RIBBON S. TAKE LABEL MEDIA LED RIBBON LED

LCD ADJUST

FORMAT CONVERT

These parameters are automatically set during the calibration procedure. They should be changed only by a qualified service technician. See the Maintenance Manual for more information on these parameters.

Press PLUS (+) repeatedly to skip these parameters.

LCD Display Adjustment

This parameter allows you to adjust the brightness of your display if your display is difficult to read.

Range: 0 to 19

1. Press SELECT to select the parameter.

2. Press MINUS (–) to decrease the value (reduce brightness).

3. Press PLUS (+) to increase the value (increase brightness).

4. Press SELECT to accept any changes and deselect the parameter.

Format Convert

The Format Convert setting is used when upgrading from a printer of lower resolution to a printer of higher resolution and the user does not wish to modify their formats.

Example: If your original formats were written for a 150 dpi printer and your new printer is 300 dpi, you would choose 150–>300.

Default: None Selections: None, 150–>300, 150–>600, 200–>600, 300–>600

1. Press SELECT to select the parameter.

2. Press PLUS (+) or MINUS (–) to display other choices.

3. Press SELECT to accept any changes and deselect the parameter.

IDLE DISPLAY

Idle Display

If a real-time clock (RTC) is installed, this parameter selects the LCD options for the RTC .

Default: FW Version Selections: FW Version, MM/DD/YY 24HR, MM/DD/YY 12HR, DD/MM/YY 24HR,

DD/MM/YY 12HR

1. Press SELECT to select the parameter.

2. Press PLUS (+) or MINUS (–) to display other choices.

3. Press SELECT to accept any changes and deselect the parameter.

RTC DATE

RTC Date

If the RTC is installed, this parameter allows changing of the date.

1. Press SELECT to select the parameter.

2. Press PLUS (+) to increase the value of the selected digit.

3. Press MINUS (–) to move to the next digit.

4. Press SELECT to accept any changes and deselect the parameter.

70 Z4Mplus/Z6Mplus User Guide 13163L Rev. 3 5/20/2004

Table 9 • Printer Parameters and Other LCD Displays (Sheet 15 of 15)

Parameter Action/Explanation

Configuration

Configuration and Calibration LCD Displays

RTC TIME

PASSWORD LEVEL

LANGUAGE

RTC Time

If the RTC is installed, this parameter allows changing of time.

1. Press SELECT to select the parameter.

2. Press PLUS (+) to increase the value of the selected digit.

3. Press MINUS (–) to move to the next digit.

4. Press SELECT to accept any changes and deselect the parameter.

Password Level

This parameter allows you to select whether certain Zebra-selected menu items (selected items) or all menu items (all items) are password protected.

Default: Selected items Selections: Selected items, all items

1. Press SELECT to select the parameter.

2. Press PLUS (+) or MINUS (–) to display other choices.

3. Press SELECT to accept any changes and deselect the parameter.

Selecting the Display Language

This parameter allows you to change the language used on the front panel display.

Default: English Selections: English, Spanish, French, German, Italian, Norwegian, Portuguese,

Swedish, Danish, Spanish2, Dutch, Finnish, Japan

1. Press SELECT to select the parameter.

2. Press PLUS (+) or MINUS (–) to display other choices.

3. Press SELECT to accept any changes and deselect the parameter.

1 Appears when a ZebraNet wired or wireless print server is installed.

13163L Rev. 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 71

Configuration

Configuration and Calibration LCD Displays

ZebraNet®Wired and Wireless Print Server LCD Displays

The menu options shown in Table 10 display only if you have the ZebraNet PrintServer II, 10/100 PrintServer, or Wireless Print Server installed.

Table 10 • Print Server LCD Displays

LCD Explanation

IP PROTOCOL

IP ADDRESS

SUBNET MASK

IP Protocol

Allows either the user (permanent) or the server (dynamic) to select the IP address. If a dynamic option is chosen, this selection determines the method(s) by which the print server (wired or wireless) receives the IP address from the server.

• Press the right or left oval to display other choices.

Default: ALL Selections: ALL, GLEANING ONLY, RARP, BOOTP, DHCP, DHCPAND BOOTP,

PERMANENT

Note • Use of GLEANING ONLY is not recommended when the Wireless Print

Server is installed.

IP Address

This parameter allows you to select the IP address if PERMANENT was chosen in IP PROTOCOL. (If a dynamic option was chosen, the user cannot select the address.)

1. Press the left oval to move to the next digit position.

2. Press the right oval to increase the value of the digit.

Subnet Mask

This parameter selects the part of the IP address that is considered to be part of the local network. It can be reached without going through the default gateway.

1. Press the left oval to move to the next digit position.

2. Press the right oval to increase the value of the digit.

DEFAULT GATEWAY

Default Gateway

This parameter allows you to select the IP address that the network traffic is routed through if the destination address is not part of the local network.

1. Press the left oval to move to the next digit position.

2. Press the right oval to increase the value of the digit.

MAC ADDRESS

2,3

MAC Address

This parameter cannot be changed through the front panel.

ESSID

2,3

ESSID

This parameter cannot be changed through the front panel.

1 These parameters appear after the system recognizes the existence of a ZebraNet print server (wired or wireless). After the

print server is recognized, all zeroes (000.000.000.000) will display until the printer obtains an IP address or defaults to

address 192.168.254.254. 2 Appears only when the ZebraNet Wireless Print Server is installed. 3 If a wireless password is set, you must enter the wireless password (not the printer password) to access this parameter. 4 This parameter appears 1) when no wireless card is inserted or 2) when the wireless card is associated to the WLAN and the

card supports LEAP.

72 Z4Mplus/Z6Mplus User Guide 13163L Rev. 3 5/20/2004

Table 10 • Print Server LCD Displays (Continued)

LCD Explanation

AUTH. TYPE

2,3

Authentication Type Default: OPEN

Selections: OPEN, SHARED

LEAP MODE

3,4

An encryption method that is available with some wireless cards. Set the LEAP user name and password through the printer web pages.

Accepted Values: ON, OFF Default Value: OFF

Configuration

Configuration and Calibration LCD Displays

ENCRYPTION

2,3

MODE

Encryption Mode Default: OFF

Selections: OFF, 40-BIT, 128-BIT

ENCRYPTION

2,3

INDEX

Encryption Index Default: 1

Selections: 1, 2, 3, 4

1,3

RESET NETWORK

Reset Network

This option resets the wireless card and the print server when the wireless option is running. Selecting this option has no effect when the wireless option is not running, when there is no card inserted, or when the wireless password is anything other than the default (zero).

1. Press the right oval to select

The LCD prompts

ARE YOU SURE?

• Press the left oval to select

• Press the right oval to select

1 These parameters appear after the system recognizes the existence of a ZebraNet print server (wired or wireless). After the

print server is recognized, all zeroes (000.000.000.000) will display until the printer obtains an IP address or defaults to

card supports LEAP.

YES

to cancel the request.

YES

and reset the network.

13163L Rev. 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 73

Configuration

Configuration and Calibration LCD Displays

Notes • ___________________________________________________________________

__________________________________________________________________________

To provide feedback on this document, please send your comments to techpubs@zebra.com, or write your comments on this page and fax to the following:

Fax: 1.847.821.1795 Attention: TechPubs — CTC

74 Z4Mplus/Z6Mplus User Guide 13163L Rev. 3 5/20/2004

Routine Care and

Adjustments

This chapter discusses printer cleaning and minor adjustments.

Contents

Cleaning Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Clean the Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Clean the Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Clean the Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Clean the Rewind Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Clean the Peel-Off Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Clean the Cutter Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Lubrication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Fuse Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Position the Label Sensor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Select the Transmissive Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

13163L Rev. 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 75

Routine Care and Adjustments

Cleaning Procedures

Specific cleaning procedures are provided on the following pages. Table 11 shows a recommended cleaning schedule.

Table 11 • Recommended Cleaning Schedule

Area Method Interval

Printhead Solvent* Direct Thermal Mode: After every roll of media

Platen roller Solvent*

Media sensors Air blow

Ribbon sensor Air blow

Media path Solvent*

Ribbon path Solvent*

(or 500 feet of fanfold media). Thermal Transfer Mode: After every roll of

ribbon or three rolls of media. These intervals are intended as guidelines only.

You may have to clean more often, depending upon your application and media.

Pinch roller. (Optional peel-off option required. Refer to Clean the Peel-Off

Assembly on page 81.)

Cutter Module

Tear-off/peel-off bar Solvent* Once a month.

Take label sensor Air blow Once every six months.

* Zebra recommends using the Preventive Maintenance Kit, Part Number 47362 or a solution of 90% Isopropyl and 10% deionized water)

If cutting continuous, pressure-sensitive media

If cutting tag stock or label liner material

Note • Zebra Technologies Corporation will not be responsible for damage caused by the use

of cleaning fluids on the Z4Mplus/Z6Mplus printer.

Solvent*

Solvent* After every roll of media (or more often,

depending upon your application and media).

Solvent* and air blow

After every two or three rolls of media.

Clean the Exterior

The exterior surfaces of the printer may be cleaned with a lint-free cloth. Do not use harsh or abrasive cleaning agents or solvents. If necessary, a mild detergent or desktop cleaner may be used sparingly.

Clean the Interior

Remove any accumulated dirt and lint from the interior of the printer using a soft bristle brush or vacuum cleaner.

76 Z4Mplus/Z6Mplus User Guide 13163L Rev. 3 5/20/2004

Clean the Printhead and Platen Roller

You can minimize printhead wear and maintain print quality with regular preventive measures.

Over time, the movement of media/ribbon across the printhead wears through the protective ceramic coating, exposing and eventually damaging the print elements (dots). In order to avoid abrasion:

• Clean your printhead frequently and use well-lubricated thermal transfer ribbons with packagings optimized to reduce friction.

• Minimize printhead pressure and burn temperature settings by optimizing the balance between the two.

• Ensure that the thermal transfer ribbon is as wide or wider than the label media to prevent exposing the elements to the more abrasive label material.

For best results, perform the following cleaning procedure after changing every roll of ribbon. Inconsistent print quality, such as voids in the bar code or graphics, may indicate a dirty printhead.

Note • The printer can remain on while you are cleaning the printhead. In this way all label

formats, images, and all temporary parameter settings stored in the printer’s internal memory are saved. In addition, keep the peel engaged while cleaning the platen roller (media must be unloaded to do this) to reduce the risk of bending the tear-off/peel-off bar.

Routine Care and Adjustments

Cleaning Procedures

Figure 34 • Cleaning the Printhead and Platen Roller

Printhead Assembly

Platen Roller

13163L Rev. 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 77

Routine Care and Adjustments

Cleaning Procedures

To clean the printhead and platen roller, complete these steps:

1. Refer to Figure 34. Open the printhead assembly.

Caution • Ensure that the printhead is fully open and engaged in the up position. If the

printhead is not latched in the up position, it could fall on your hand during the procedure.

2. Remove the media and ribbon.

3. Use the Preventive Maintenance Kit (Zebra part number 47362) or a solution of

90% Isopropyl alcohol and 10% deionized water and swab. Wipe along the print elements from end to end. The print elements are on the brown strip just behind the chrome strip on the printhead. Allow the solvent to evaporate.

4. Manually rotate the platen roller and clean thoroughly with solvent and a pad.

5. Brush or vacuum any accumulated paper lint and dust away from the media and ribbon

paths.

6. Reload media or ribbon, and close the printhead assembly.

Note • If performing this procedure does not improve print quality, try cleaning the

printhead with Save-A-Printhead cleaning film. This specially coated material removes contamination buildup without damaging the printhead. Call your authorized Zebra reseller for more information.

78 Z4Mplus/Z6Mplus User Guide 13163L Rev. 3 5/20/2004

Clean the Sensors

Brush or vacuum any accumulated paper lint and dust away from the printer sensors. Refer to

Figure 35. The reflective sensor, transmissive sensor, and ribbon sensor should be cleaned on a

regular basis to ensure proper operation of the printer. For printers with the peel-off, liner take-up, and/or rewind option(s) installed, clean the take label sensor as well.

Routine Care and Adjustments

Cleaning Procedures

Figure 35 • Cleaning the Sensors

Transmissive Sensor

Reflective Sensor

Ribbon Sensor

Take-Label Sensor

13163L Rev. 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 79

Routine Care and Adjustments

Cleaning Procedures

Clean the Rewind Option

The Rewind option is required. Refer to Figure 36 and perform the following procedure if adhesive buildup begins to affect peel performance.

Figure 36 • Cleaning the Rewind Option

Printhead Assembly

Tear-Off/Peel-Off Bar

Pinch Roller

Peel Assembly

To clean the Rewind option, complete these steps:

1. Open the printhead assembly.

Caution • Ensure that the printhead is fully open and engaged in the up position. If the

printhead is not latched in the up position, it could fall on your hand during the procedure.

2. Close the peel assembly to prevent bending the tear-off/peel-off bar during cleaning.

3. Use the Preventive Maintenance Kit (Zebra part number 47362) or a solution of

90% Isopropyl alcohol and 10% deionized water and swab to remove excess adhesive from the tear-off/peel-off bar. Allow the solvent to evaporate.

Note • Apply minimum force when cleaning the tear-off/peel-off bar. Excessive force can

cause the tear-off/peel-off bar to bend, which can have a negative effect on peel performance.

4. Open the peel assembly by pivoting the module toward you.

5. Manually rotate the pinch roller and clean thoroughly with solvent and a swab. Allow the

solvent to evaporate.

6. Close the peel assembly.

7. Close the printhead assembly.

80 Z4Mplus/Z6Mplus User Guide 13163L Rev. 3 5/20/2004

Clean the Peel-Off Assembly

The Peel-Off option is required.

If adhesive buildup affects peel-off performance, complete these steps:

1. Open the printhead assembly.

Caution • Ensure that the printhead is fully open and engaged in the up position. If the

printhead is not latched in the up position, it could fall on your hand during the procedure.

2. Close the peel assembly to prevent bending the tear-off/peel-off bar during cleaning.

3. Use the Preventive Maintenance Kit (Zebra part number 47362) or a solution of

90% Isopropyl alcohol and 10% deionized water and swab to remove excess adhesive from the tear-off/peel-off bar. Allow the solvent to evaporate.

4. Open the peel assembly by pivoting the module toward you.

Important • Apply minimum force when cleaning the tear-off/peel-off bar. Excessive

force can cause the tear-off/peel-off bar to bend, which could have a negative effect on peel performance.

Routine Care and Adjustments

Cleaning Procedures

5. Manually rotate the pinch roller and clean thoroughly with solvent and a swab.

6. Close the peel assembly.

Note • When cleaning the tear-off/peel-off bar or the pinch roller, remove excess solvent

with a pad to ensure the solvent has dried before printing.

7. Close the printhead assembly.

13163L Rev. 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 81

Routine Care and Adjustments

Cleaning Procedures

Clean the Cutter Module

Cutter option required.

Caution • For personnel safety, always power off and unplug the printer before performing this procedure.

Figure 37 • Cleaning the Cutter Module

Thumbscrew and Lock Washer

Cutter Shield

Upper Cutter Blade

Lower Cutter Blade

To clean the cutter module, complete these steps:

1. Remove the cutter shield by removing the thumbscrew and lock washer.

Caution • The cutter blade is sharp. Do not touch or rub the blade with your fingers.

2. See Figure 37. Using the Preventive Maintenance Kit (Zebra part number 47362) or a

solution of 90% Isopropyl and 10% deionized water and swab, wipe along the upper cutter blade. Allow the solvent to evaporate.

3. To expose the lower cutter blade, turn the cutter motor thumbnut counterclockwise until

you see the V-shaped lower cutter blade.

4. Using the Preventive Maintenance Kit (Zebra part number 47362) or a solution of 90%

Isopropyl and 10% deionized water and swab, wipe along the lower cutter blade. Allow the solvent to evaporate.

5. Replace the cutter shield.

6. When you have finished cleaning the cutter module, plug in and turn on the printer. The

lower cutter blade returns to its correct operating position.

7. If the cutter continues to perform unsatisfactorily, contact an authorized service

technician.

82 Z4Mplus/Z6Mplus User Guide 13163L Rev. 3 5/20/2004

Zebra Z4Mplus, Z6Mplus User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Proprietary Statement

Declaration of Conformity

Warranty Information

Preface

Contacts

Support

Document Conventions

Related Documents

Introduction

External View

Front Panel

LCD Display Settings

Print Modes

Printer Media Compartment

Printer Setup

Before You Begin

Unpack and Inspect the Printer

Report Damage

Storage

Select a Site for the Printer

Select a Surface

Provide Proper Operating Conditions

Allow Proper Space

Provide a Data Source

Connect the Printer to a Power Source

Power Cord Specifications

Select a Communication Interface

Cable Requirements

Types of Media

Selecting Media

Non-Continuous Media

Continuous Media

Ribbon

When to Use Ribbon

Ribbon Width

Coated Side of Ribbon

Printer Operation

Front Panel

Front Panel Keys

Front Panel Lights

Load Roll Media

Tear-Off Mode

Cutter Mode

Peel-Off Mode

Liner Take-Up Mode

Rewind/Peel-Off Mode

Rewind Mode

Adjust Media Alignment for Rewind Option

Load Fanfold Media

Load the Ribbon

Remove the Ribbon

Calibrate the Printer

Auto Calibration

Manual Calibration

Print a Configuration Label

Print a Network Configuration Label

Adjust Printhead Pressure

Install Memory Card

Configuration

Overview

Enter Configuration Mode

Exit Configuration Mode

Change Password-Protected Parameters

Basic Configuration

Configuration and Calibration LCD Displays

Cleaning Procedures

Clean the Exterior

Clean the Interior

Clean the Printhead and Platen Roller

Clean the Sensors

Clean the Rewind Option

Clean the Peel-Off Assembly

Clean the Cutter Module