Zebra TTP 7030, TTP 7020 Technical Manual

Zebra® TTP 7020™/TTP 7030™

Kiosk Printers

Technical Manual

P1003636-001

therein are owned by ZIH Corp. Unauthorized reproduction of this manual or the software and/or firmware in the printer may result in imprisonment of up to one year and fines of up to $10,000 (17 U.S.C.506). Copyright violators may be subject to civil liability.

This product may contain ZPL

, ZPL II®, and ZebraLink™ programs; Element Energy Equalizer® Circuit; E3®; and

ZebraLink and all product names and numbers are trademarks, and Zebra, the Zebra logo, ZPL, ZPL II, Element Energy Equalizer Circuit, and E

All other brand names, product names, or trademarks belong to their respective holders. For additional trademark information, please see “Trademarks” on the product CD.

Proprietary Statement This manual contains proprietary information of Zebra Technologies Corporation and its

subsidiaries (“Zebra Technologies”). It is intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the express, written permission of Zebra Technologies.

Product Improvements Continuous improvement of products is a policy of Zebra Technologies. All

specifications and designs are subject to change without notice.

Liability Disclaimer Zebra Technologies takes steps to ensure that its published Engineering specifications and

manuals are correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and disclaims liability resulting therefrom.

Limitation of Liability In no event shall Zebra Technologies or anyone else involved in the creation, production,

or delivery of the accompanying product (including hardware and software) be liable for any damages whatsoever (including, without limitation, consequential damages including loss of business profits, business interruption, or loss of business information) arising out of the use of, the results of use of, or inability to use such product, even if Zebra Technologies has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

P1003636-001 TTP 7020™/TTP 7030™ Technical Manual 02/11/2009

Contents

1 • Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Identification Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

2 • Product Presentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Status Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Control Board Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Feed-Forward (FF) Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

3 • Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Installation Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Electrostatic Discharges, and Earth Currents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Ambient Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Connecting To The Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Connect the TTP 7020 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Connect the TTP 7030 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Using a Serial Adapter, TTP 7020 and TTP 7030 . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Connecting The Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Making A Test Printout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Installing A Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Status Monitoring through Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Driver Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Paper Level Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

4 • Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Installing a Paper Roll . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

02/11/2009 TTP 7020™/TTP 7030™ Technical Manual P1003636-001

Contents

5 • Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

How The Commands Are Described . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Mnemonic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Hex . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Decimal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Summary Of Control Codes & Escape Sequences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Software Command Syntax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Black Mark (Top-Of-Form) Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Text Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Barcode Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Graphics Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Print Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Cut And Present Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

System Related Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Set several parameters at once . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Status Reporting Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Font Loading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

File format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Character bitmap data: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Logotypes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Loading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

File format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Status Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Default Parameter Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

6 • How The Parameters Are Described . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Default Value . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Summary Of Parameter Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Serial Interface Set-Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Parallel Port Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Print Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Fixed document mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

7 • Page Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Printable Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Aligning Preprint And Thermal Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Parameters Used . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Simple Calibration Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Black-Mark Sensing from Within Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

P1003636-001 TTP 7020™/TTP 7030™ Technical Manual 02/11/2009

Contents

8 • Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Parallel, TTP 7020 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Error Signaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

USB, TTP 7030 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Serial (Option on Both TTP 7020 and TTP 7030) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

9 • Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Fault Finding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Cleaning The Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Removing The Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Installing The Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Printer Disassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Print Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Control Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Cutter Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110

Presenter Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110

Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111

Fitting A Shutter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112

Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

Loading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

Bootware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

Firmware History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

10 • Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Print Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Text Modes (Non-Windows Applications) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Basic Character Set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Bar Codes (Non-Windows Applications) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Paper Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Printer Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Environmental Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Paper Specification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Thermal coating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Perforation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Preprinting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Black Mark Size and Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Ordering Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Printer Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Roll Holders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

02/11/2009 TTP 7020™/TTP 7030™ Technical Manual P1003636-001

Contents

Notes • ___________________________________________________________________

__________________________________________________________________________

P1003636-001 TTP 7020™/TTP 7030™ Technical Manual 02/11/2009

About This Manual

This manual contains the information required to install the TTP7020 and TTP7030 printers and to run them from a host computer such as a PC.

Introduction

Updating

Programming on page 33 gives the applicable control codes and escape sequences supported

by the printer processor firmware.

Other chapters of the manual contain information about the printer error codes, communications-parameters, test print functions, specifications, replacement parts, etc.

This manual will be updated as, from time to time, printer functions and features may be added or amended. You will always find the latest edition on our web site (http://www.zebra.com

If you require functions not found in the manual edition at your disposal, you are welcome to consult one of our representatives for information.

02/11/2009 TTP 7020™/TTP 7030™ Technical Manual P1003636-001

Introduction

MADE IN SWEDEN

US Patent No. 5.215.393

Model:

PN:

SN:

TTP 7020/80

01767- 080

2- 0438- 00123

Identification Labels

A type label is positioned on the side on the left side of the printer (side of the blue lever).

The type plate shows the model No. of the printer, the part number and serial number as both Code 128 bar codes and readable text.

The serial number contains three groups: 2-0438-00123

Each section of the serial number indicates specific information, as shown below:

2 shows which factory the printer was manufactured in.

0438 means week 38 of year 04, that is September 13 to September 17 2004. This is for

example used to determine if warranty is valid for this printer or not.

00123 the serial number of the printers produced that week.

P1003636-001 TTP 7020™/TTP 7030™ Technical Manual 02/11/2009

Contacts

Technical Support via the Internet is available 24 hours per day, 365 days per year.

Web Site: www.zebra.com E-mail Back Technical Library:

E-mail address: emb@zebra.com Subject line: Emaillist

Self Service Knowledge Base: www.zebra.com/knowledgebase Online Case Registration: www.zebra.com/techrequest

Introduction

Contacts

Which Department

Do You Need?

Regional Headquarters

Technical Support

For questions on the operation of Zebra equipment and software, please call your distributor. For additional assistance, contact us.

Please have your model and serial numbers available.

Repair Service Department

For back-to-base service and repair.

Technical Tr aining Department

For Zebra product training courses.

Inquiry Department

For product literature and distributor and dealer information.

Customer Service Department (US) Internal Sales Department (UK)

For printers, parts, media, and ribbon, please call your distributor or contact us.

Key:

T: Telephone F: Facsimile E: E-mail

The Americas

Zebra Technologies International, LLC 333 Corporate Woods Parkway Vernon Hills, IL 60061-3109 U.S.A.

T: +1 847 793 2600 Toll-free +1 800 423 0422 F: +1 847 913 8766

T: +1 877 ASK ZEBRA (275 9327) F: +1 847 913 2578

Hardware: ts1@zebra.com Software: ts3@zebra.com

Kiosk printers:

T: +1 866 322 5202 E: kiosksupport@zebra.com

T: +1 877 ASK ZEBRA (275 9327) F: +1 847 821 1797

E: repair@zebra.com

To request a repair in the U.S., go to www.zebra.com/repair

T: +1 847 793 6868 T: +1 847 793 6864 F: +1 847 913 2578

E: ttamerica@zebra.com

T: +1 877 ASK ZEBRA (275 9327)

E: inquiry4@zebra.com

T: +1 877 ASK ZEBRA (275 9327)

E: clientcare@zebra.com

Europe, Africa,

Middle East, India

Zebra Technologies Europe Limited Dukes Meadow Millboard Road Bourne End Buckinghamshire, SL8 5XF United Kingdom

T: +44 (0) 1628 556000 F: +44 (0) 1628 556001

T: +44 (0) 1628 556039 F: +44 (0) 1628 556003

E: tseurope@zebra.com

T: +44 (0) 1772 693069 F: +44 (0) 1772 693046

New requests: ukrma@zebra.com Status updates:

repairupdate@zebra.com

T: +44 (0) 1628 556000 F: +44 (0) 1628 556001

E: eurtraining@zebra.com

T: +44 (0) 1628 556037 F: +44 (0) 1628 556005

E: mseurope@zebra.com

T: +44 (0) 1628 556032 F: +44 (0) 1628 556001

E: cseurope@zebra.com

Asia Pacific

Zebra Technologies Asia Pacific Pte. Ltd. 120 Robinson Road #06-01 Parakou Building Singapore 068913

T: + 65 6858 0722 F: +65 6885 0838

T: +65 6858 0722 F: +65 6885 0838

E: China: tschina@zebra.com

All other areas:

tsasiapacific@zebra.com

T: +65 6858 0722 F: +65 6885 0838

E: China: tschina@zebra.com

All other areas:

tsasiapacific@zebra.com

T: + 65 6858 0722 F: +65 6885 0838

E: China: tschina@zebra.com

All other areas:

tsasiapacific@zebra.com

E: China: GCmarketing@zebra.com

All other areas:

APACChannelmarketing@zebra.com

T: +65 6858 0722 F: +65 6885 0836

E: China: order-csr@zebra.com

All other areas:

csasiapacific@zebra.com

02/11/2009 TTP 7020™/TTP 7030™ Technical Manual P1003636-001

Introduction

Notes • ___________________________________________________________________

__________________________________________________________________________

Contacts

P1003636-001 TTP 7020™/TTP 7030™ Technical Manual 02/11/2009

Ro ll holder p ap er lev el s en so rs

Paper entry

Indicators for 24 and 5V

Serial ada pter (o ption )

Power

IEEE-1284C

J10

SW98051B

USB

J13

Product Presentation

The TTP 7020 and TTP 7030 are kiosk printers using direct thermal printing. The print speed is up to 75 mm per second.

The printers have integrated control boards. TTP 7020 communicates with the host computer through an IEEE-1284 bi-directional parallel port, while TTP 7030 uses the USB interface. Both TTP 7020 and TTP 7030 can be equipped with an optional serial port.

Figure 1 • Printer Exterior, Rear View

Printer drivers for Linux and Microsoft Windows™ are available, and the printer is compatible with the Plug and Play standard. It is also possible to address the printer directly from the kiosk software without using drivers.

The loop generating presenter mechanism handles documents of various lengths. It holds the printout until printed, then cuts and presents the complete printout to the customer. The retractand-retain version of the printer can retract uncollected printouts into a wastebasket inside the kiosk.

A flip-up print module gives the operator access to the paper path, and print head, for maintenance purposes.

02/11/2009 TTP 7020™/TTP 7030™ Technical Manual P1003636-001

Product Presentation

SW98049

Status indicator Feed-forward button

Print mechanism flip-back handle

Paper release lever

Normal operation

Paper released

Printhead lifted

Paper entry

Paper exit

Control board

FRONT

Figure 2 • Printer Exterior, Side View

P1003636-001 TTP 7020™/TTP 7030™ Technical Manual 02/11/2009

Indicators

Status Indicator

The status indicator (see Figure 1, Printer Exterior, Rear View , on page 11) has several

functions:

ON constantly Indicates that the printer is operational. Blinks, pauses, blinks Indicates warnings of non-severe error. The number of blinks

Flashes rapidly Indicates severe error. Hold down the feed-forward button and

Product Presentation

Indicators

reflects the warning-code:

• 2 blinks: Paper low

Note • This signaling is disabled by default. It can be

disabled/enabled by setting parameter p52.

• 3 blinks: Weekend low

Warning-codes are reset automatically when the condition causing them are removed.

the number of blinks will reflect the error-code.

• 1 — Presenter jam, paper cannot be ejected / retracted

• 2 — Cutter cannot return to home position

• 3 — Out of paper

• 4 — Printhead lifted

• 5 — Paper wrapped around platen (under head)

• 6 — Temp error >60°C

• 7 — Presenter jam, motor cannot rotate

• Fast flashes — Checksum error, firmware

• Steady light — Wrong firmware type or target for firmware

Error-codes are reset:

• When the conditions causing them are removed.

• When the printer is turned off/on.

• When the blue printhead release arm is lifted and then lowered.

Control Board Indicators

The control board has two power indicators behind the power connector:

• Green indicator constantly ON: 24 V present

• Red indicator constantly ON: 5 V OK (generated on control board)

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Product Presentation

Feed-Forward (FF) Button

The Feed-Forward Button (FF) will feed, cut, and present a complete page.

Any data in the print buffer will be printed. If the buffer is empty the page will be blank.

In black mark mode, the page will be synchronized with the black mark.

Press and hold

print a self-test printout. See Making a test printout on page 14.

FF while turning on the power, or while opening and closing the printhead to

P1003636-001 TTP 7020™/TTP 7030™ Technical Manual 02/11/2009

Installation

02/11/2009 TTP 7020™/TTP 7030™ Technical Manual P1003636-001

Installation

12.0

26.0

16.0

4.2 (4x)

All measurements are in mm. Measurements in parentheses are for TTP 70x0/112.

SW98056

84.5 (116.5)

128.5 (160.5)

86.0

148.8

104.0

76.0

19.0

Top view

12.0

26.0

16.0

4.2 (4x)

All measurements are in mm. Measurements in parentheses are for TTP 70x0/112.

SW98056

84.5 (116.5)

128.5 (160.5)

86.0

148.8

104.0

76.0

19.0

Top vie w

Installation Considerations

The TTP 70x0 printer should be installed in some kind of enclosure such as a self-service

kiosk. The illustration below gives an example of a printer-mounting shelf. See also Printer

dimensions on page 110. 3D solid models and outline drawings for CAD are available on

http://www.zebra.com

Figure 3 • Example of a Simple Shelf for Fastening a Standard Printer

Additional space is required for paper loading and paper jam removal. Consider mounting the printer on a movable platform so that the printer can be maintained outside the kiosk enclosure.

P1003636-001 TTP 7020™/TTP 7030™ Technical Manual 02/11/2009

Electrostatic Discharges, and Earth Currents

Preventing ESD and earth currents from affecting the printer operation requires proper connection of the printer chassis to protective earth through a mounting platform or through a separate earth conductor.

Ambient Light

There is an optical sensor just inside the paper exit at the front of the printer.

To ensure proper printer operation, design the printer enclosure so that it prevents direct sunlight or light from indoor lamps from reaching the sensor through the paper exit.

Installation

Installation Considerations

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Installation

Connecting To The Computer

Caution • Using a non-Zebra power supply may cause excessive EMC interferences and

void the EMC certifications of the printer.

Connect the TTP 7020

1. Connect the printer to the parallel port of the computer to be used.

Note • Connector J10 is an IEEE-1284 type C, 36-pole mini Centronics, with clip latches.

See Interface on page 85 for pin assignment of J10.

Important • Use only certified cables marked IEEE-1284. See Ordering numbers

on page 115 for Zebra ordering number. You can also use commercially available cables such

as AMP 158393-3.

Figure 4 • IEEE-1284 Cable with Type A and Type C Connectors

Connect the TTP 7030

1. Connect J13 of the printer to the USB port of the computer or the USB hub to be used.

USB connectors can be recognized by the following symbol:

Note • Connector J13 is a 4-pin USB type B connector. See USB, TTP 7030 on page 877 for

pin assignment.

Note • A suitable cable is available from Zebra, see Ordering numbers on page 115 for

ordering number.

P1003636-001 TTP 7020™/TTP 7030™ Technical Manual 02/11/2009

Figure 5 • USB Cable with Type A and Type B Connectors

Using a Serial Adapter, TTP 7020 and TTP 7030

1. Loosen the control board module, see Removal on page 109.

2. Connect the serial adapter to J4 on the control board.

Installation

Connecting To The Computer

3. Fasten the control board module, see Removal on page 109.

4. Fasten the serial adapter with the two screws on the right hand side of the printer.

5. Connect a Zebra serial cable, ordering No.10825-000, between the printer and the

computer to be used.

Important • We strongly recommend using the Zebra cable because many incompatible

cables are available.

Figure 6 • Fitting a serial adapter to the printer.

02/11/2009 TTP 7020™/TTP 7030™ Technical Manual P1003636-001

Installation

GND

+24 V

Connecting The Power

Using the Zebra power supply (see Ordering Numbers on page 131 for ordering number):

1. Make sure the line voltage selector on the power supply is set to your local line voltage

(only PSU 01035-014).

2. Connect the cable from the power supply to J8.

3. Connect the power cable to the line outlet.

4. Apply power to the printer.

If you use another type of power supply unit, connect the voltages as shown in Figure 7.

Important • The protective ground and the 24V ground must be separated in the power

supply to avoid ground loops!

At the printer end of the cable, use an AMP Mate-N-Lok connector housing and two contactsockets:

Figure 7 • Power Connection

AMP No. 350777-1 AMP No. 350689-1

Table 1 • Current Consumption

Idle 150 mA 150 mA

Standard text printing 2.5 A average 3.5 A average

All black printing 8.5 A 11 A

P1003636-001 TTP 7020™/TTP 7030™ Technical Manual 02/11/2009

Making A Test Printout

1. Is a power button available for the printer?

If… Then…

Ye s a. Remove power from the printer.

b. Hold the feed-forward button depressed while powering ON the printer. c. Keep the button depressed until printing starts.

This produces a printout showing the firmware program version and date, control board revision number and serial number, name of loaded fonts and logotypes, and the parameter settings.

d. Each successive press of the button will produce a test printout. e. Switch the printer OFF and ON again to exit self-test mode.

a. Lift the printhead. b. Press and hold the FF-button while lowering the printhead, and keep it

pressed until after the auto-load is completed.

c. Release the button.

A self-test printout will be printed.

Note • this feature was introduced in firmware version 2.44b.

Installation

Making A Test Printout

02/11/2009 TTP 7020™/TTP 7030™ Technical Manual P1003636-001

Installation

Installing A Printer Driver

Printer drivers for Linux and most versions of Microsoft Windows™, are available on the

Zebra web site http://www.zebra.com

number. Please follow the installation instructions that accompany the drivers.

Status Monitoring through Windows

Status can be fetched from a language monitor (70x0MON.DLL) that is installed into Windows with the driver. Documentation of the language monitor is available on the drivers’ page on the Zebra web site.

If you want to monitor status through the language monitor, make sure that the printer is selected as default printer, and that bi-directional support is enabled in the port section of the driver settings.

Note • On TTP 7020, parameter p5 should be set to 1 to make status replies possible when

paper is out. See Parallel Port Setup on page 80.

. See Ordering Numbers on page 131 for ordering

Driver Settings

The looks of the dialogue boxes vary between driver versions, but essentially the same settings can be made.

You start with the Printing Preferences window. Here you find the portrait/landscape setting, and an advanced button.

P1003636-001 TTP 7020™/TTP 7030™ Technical Manual 02/11/2009

Figure 8 • Setup Window

Installation

Installing A Printer Driver

The advanced button contains the Zebra specific settings:

Table 2 • Advanced Button Settings

Category Settings Notes

Paper/Output Paper size

• Roll paper 58 mm / 80 mm /

—

112 mm

Copy Count

• 1 to 9999

Document Options Advanced printing features

• Enabled

• Disabled

—

02/11/2009 TTP 7020™/TTP 7030™ Technical Manual P1003636-001

Installation

Installing A Printer Driver

Table 2 • Advanced Button Settings (Continued)

Category Settings Notes

Printer Features Page Type:

• Page based

• Roll based

Printing Speed

• 1 to 19

Paper Sensitivity

• 1 to 15

Retract Setting

• Eject

• Eject after x sec.

• Retract

• Retract after x sec.

Paper Cut Mode

• No Cut

• Cut per document

• Cut per page

Clear Presenter After Print

• On

• Off

Page based gives the page size set in the Paper Size setting (in server preferences, forms). Roll based saves paper by cutting after the last print on the page.

—

Only applicable on retract and retain versions of the printer. Retract page in presenter when a new page is printed, and retract uncollected pages after xx seconds.

“Cut per page” give three pages when a 3-page document is printed, while “Cut per document” give one long page with all information printed on it.

—

Hold Page After Print

• On

• Off

ON means that the following page is a multipage document and is not printed until the customer takes the already printed page.

P1003636-001 TTP 7020™/TTP 7030™ Technical Manual 02/11/2009

Table 2 • Advanced Button Settings (Continued)

Category Settings Notes

Installation

Installing A Printer Driver

Advanced Features Paper advance

• 0-100 mm (14 mm)

Paper Eject

• 0-255 mm (30 mm)

Paper reverse

• 0-100 mm (0 mm)

Black Mark Check

• False

• True

Settings

• Minimum black mark:

0-100 mm (3 mm)

• Maximum black mark:

0-100 mm (16 mm)

• Cut position:

0-100 mm (25 mm)

Paper Advance is advanced before cut, that is, bottom margin.

This eject is roughly in 2 mm-steps. See the description of the eject-command (run presenter) on page.

Paper reverse is reverse before print, and reduces the 190 mm top margin with the value entered here. So a setting of 10 gives 190 – 10 = 10 mm top margin.

Important • Avoid settings above 10.

When black marks are used to synchronize cut, set page type to roll based to avoid conflicting page definitions.

Scaling

• 10-400% (100%)

For example, scaling to 99% can be used when you need to print forms with fixed page length that otherwise would not fit on a page.

Contrast/Brightness —

02/11/2009 TTP 7020™/TTP 7030™ Technical Manual P1003636-001

Installation

SENSOR

+5V

GND

OUT

SENSOR

+5V

GND

OUT

25.7

20-60 mm

Optical weekend sensor. Adjustment range equals approximately 30 to 150 m of paper

Optical paper-near-end sensor. Activated when a couple of meters of paper remain.

SW98052

Lock screw

Paper Level Sensors

The printer has inputs for one paper-near-end sensor, and one weekend sensor.

The paper-near-end sensor alerts the system when a couple of meters of paper remain on the roll. The purpose of this sensor is to get an early alert so that you can replace the paper roll in time in remotely located kiosks.

Figure 9 • Sensors on 200 mm Roll Holder

The weekend sensor should alert when the remaining paper does not last over a weekend. A reason to use this sensor is that it is more expensive to get a service technician out on a weekend or holiday than it is to replace the roll before it is totally empty.

The Zebra 110 mm and 150 mm paper roll holders are equipped with paper-near-end sensors, while the 200 mm roll holders have both paper-near-end and weekend sensors.

When installing the Zebra roll holder just connect the cable from the roll holder to connector

J1 at the back of the printer. See Figure 1, Printer Exterior, Rear View , on page 11. If you use custom designed roll holders, connect the sensors according to Figure 10, Paper-

near-end Sensor Connection, on page 27.

P1003636-001 TTP 7020™/TTP 7030™ Technical Manual 02/11/2009

Figure 10 • Paper-near-end Sensor Connection

2 1

4 3

6 5

Paper-nearend sensor

Sensor levels: <0.7 V with paper >3 V without paper

Sharp GP2S40

Near end

Roll holder shaft

Weekend sensor

Gray

Blue

PL SENSE

Inside printer

WE SENSE

+5 V

harp GP2S40

SW97081E

200 47 k

47 k

Green

Installation

Paper Level Sensors

02/11/2009 TTP 7020™/TTP 7030™ Technical Manual P1003636-001

Installation

Notes • ___________________________________________________________________

__________________________________________________________________________

Paper Level Sensors

P1003636-001 TTP 7020™/TTP 7030™ Technical Manual 02/11/2009

Operation

02/11/2009 TTP 7020™/TTP 7030™ Technical Manual P1003636-001

Operation

Installing a Paper Roll

1. Turn the new paper roll as shown. The paper should be inserted into the printer with the

temperature-sensitive side up.

Figure 11 • Paper Roll Orientation

2. Tear off a full turn of the paper (approximately 0.5 m) from the new paper roll.

Caution • This is important since the outer end of the paper is usually fixed to the roll with

some type of glue or self-adhesive substance that might otherwise cause paper jam or even print head damage.

Figure 12 • Tear off 0.5 m from the new paper rol

3. Make sure the printer is turned ON.

P1003636-001 TTP 7020™/TTP 7030™ Technical Manual 02/11/2009

+ 114 hidden pages

Zebra TTP 7030, TTP 7020 Technical Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

About This Manual

Introduction

Identification Labels

Contacts

Product Presentation

Indicators

Status Indicator

Control Board Indicators

Feed-Forward (FF) Button

Installation

Installation Considerations

Electrostatic Discharges, and Earth Currents

Ambient Light

Connecting To The Computer

Connect the TTP 7020

Connect the TTP 7030

Using a Serial Adapter, TTP 7020 and TTP 7030

Connecting The Power

Making A Test Printout

Installing A Printer Driver

Status Monitoring through Windows

Driver Settings

Paper Level Sensors

Operation

Installing a Paper Roll