Zebra TTP2110, TTP2130 Technical Manual

Zebra® TTP2100

Kiosk Printer

Technical Manual

P1003640-001

therein are owned by ZIH Corp. Unauthorized reproduction of this manual or the software and/or firmware in the printer may result in imprisonment of up to one year and fines of up to $10,000 (17 U.S.C.506). Copyright violators may be subject to civil liability.

This product may contain ZPL

, ZPL II®, and ZebraLink™ programs; Element Energy Equalizer® Circuit; E3®; and

ZebraLink and all product names and numbers are trademarks, and Zebra, the Zebra logo, ZPL, ZPL II, Element Energy Equalizer Circuit, and E

All other brand names, product names, or trademarks belong to their respective holders. For additional trademark information, please see “Trademarks” on the product CD.

Proprietary Statement This manual contains proprietary information of Zebra Technologies Corporation and its

subsidiaries (“Zebra Technologies”). It is intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the express, written permission of Zebra Technologies Corporation.

Product Improvements Continuous improvement of products is a policy of Zebra Technologies Corporation.

All specifications and designs are subject to change without notice.

Liability Disclaimer Zebra Technologies Corporation takes steps to ensure that its published Engineering

specifications and manuals are correct; however, errors do occur. Zebra Technologies Corporation reserves the right to correct any such errors and disclaims liability resulting therefrom.

Limitation of Liability In no event shall Zebra Technologies Corporation or anyone else involved in the creation,

production, or delivery of the accompanying product (including hardware and software) be liable for any damages whatsoever (including, without limitation, consequential damages including loss of business profits, business interruption, or loss of business information) arising out of the use of, the results of use of, or inability to use such product, even if Zebra Technologies Corporation has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

P1003640-001 TTP2100 Technical Manual 10/22/08

Contents

1 • Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Web Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

The Americas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Europe, Africa, Middle East, and India . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Asia Pacific . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

2 • Product Presentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Presenter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Eject Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Hold Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Feed Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Status Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Voltage Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

3 • Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Installing a Paper Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Top of Form (TOF) Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Selecting Fork or Reflex TOF Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Positioning the TOF Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Calibrating the TOF Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Installation Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Quick-Fit Hubs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Design Your Own Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Electrostatic Discharges and Earth Currents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Ambient Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

10/22/08 TTP2100 Technical Manual P1003640-001

Contents

Installing a Paper-low Sensor (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Connecting to the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

TTP 2110 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

TTP 2130 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Connecting the Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Making a Test Printout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Customizing the Self-Test Printout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Installing a Printer Driv er . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Status Monitoring Through Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Settings Available in the Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

4 • Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Loading Fanfold Ticket Stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Installing a Paper Roll . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

5 • Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Text Oriented . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Driver Oriented . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

How the Commands are Described . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Summary of Control Codes and Escape Sequences . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Software command syntax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Black-mark (To p- o f-Form) Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Text Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Barcode Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Graphics commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Print Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Cut and Present Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

System Related Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Status Reporting Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Font Loading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

File Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Character Bitmap Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Logotypes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Loading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

File Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Erasing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Status Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

P1003640-001 TTP2100 Technical Manual 10/22/08

Contents

6 • Default Parameter Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

How the Parameters are Described . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Default Value . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Summary of Parameter Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Serial Interface Set-up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Print Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Fixed Document Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

7 • Page Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Printable Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Aligning Preprint and Thermal Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Simple Calibration Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Parameters Used . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Parameter n35 – Document Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Parameters n37 and n38 – Page Length Minimum . . . . . . . . . . . . . . . . . . . . . . . . 103

Parameter n39 – Max Black-markLength . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Parameter n40 – Min Black-mark Length (Garbage Filter) . . . . . . . . . . . . . . . . . . . 103

Garbage, Black-mark, and Out of Paper Detection . . . . . . . . . . . . . . . . . . . . . . . . . 104

Parameters n41 and n42 – Black-mark Cut Offset . . . . . . . . . . . . . . . . . . . . . . . . . 105

FF (Form Feed) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Black-Mark Sensing from Within Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

8 • Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Serial, TTP 2110 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110

Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110

USB, TTP 2130 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111

9 • Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Fault Finding / Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

Cleaning the Printhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115

Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116

Loading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116

Firmware History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117

10 • Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Ticket Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

TOF Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Print Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Ticket Separation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Presenter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Electronics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

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Contents

Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Text Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Basic Character Set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Ordering Number List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Printer Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Media Holder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

70W Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

150W Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

P1003640-001 TTP2100 Technical Manual 10/22/08

About this Manual

This manual will be updated as, from time to time, printer functions and features may be added

or amended. You will always find the latest edition on our web site (http://www.zebra.com

If you require functions not found in the manual edition at your disposal, you are welcome to consult one of our representatives for information.

1

Introduction

10/22/2008 TTP2100 Technical Manual P1003640-001

Introduction

Contacts

You can contact Zebra Technologies at the following:

Web Site

http://www.zebra.com

Technical Support via the Internet is available 24 hours per day, 365 days per year. Go to

http://www.zebra.com/support.

http://www.tycoelectronics.com/cust.stm

The Americas

Regional Headquarters Technical Support Customer Service Dept.

Zebra Technologies International, LLC 333 Corporate Woods Parkway Vernon Hills, Illinois 60061-3109 U.S.A T: +1 847 793 2600 Toll-free +1 800 423 0422 F: +1 847 913 8766

T: +1 866 322 5202 F: +1 847 913 2578

E: kiosksupport@zebra.com

For printers, parts, media, and ribbon, please call your distributor, or contact us.

T: +1 877 ASK ZEBRA (275 9327) E: clientcare@zebra.com

Europe, Africa, Middle East, and India

Regional Headquarters Technical Support Internal Sales Dept.

Zebra Technologies Europe Limited Dukes Meadow Millboard Road Bourne End Buckinghamshire, SL8 5XF, UK

T: +44 (0) 1628 556000 F: +44 (0) 1628 556001

T: +44 (0) 1628 556039 F: +44 (0) 1628 556003 Germany: Tsgermany@zebra.com France: Tsfrance@zebra.com Spain/Portugal: Tsspain@zebra.com All other areas: Tseurope@zebra.com

For printers, parts, media, and ribbon, please call your distributor, or contact us.

T: +44 (0) 1628 556032 F: +44 (0) 1628 556001 E: cseurope@zebra.com

Asia Pacific

Regional Headquarters Technical Support Customer Service

Zebra Technologies Asia Pacific, LLC 120 Robinson Road #06-01 Parakou Building Singapore 068913 T: +65 6858 0722 F: +65 6885 0838

T: +65 6858 0722 F: +65 6885 0838 E: China: tschina@zebra.com All other areas: tsasiapacific@zebra.com

For printers, parts, media, and ribbon, please call your distributor, or contact us.

T: +65 6858 0722 F: +65 6885 0836

P1003640-001 TTP2100 Technical Manual 10/22/08

Product Presentation

The TTP 2100 series of ticket printers are available both for kiosk integration and desktop use.

They print on most ticket media from 50 mm to 82.5 mm wide using direct thermal printing, The ticket media can be up to 0.25 mm thick, fanfold, roll, or single cut handfed.

The printers have integrated guillotine cutter, straight presenter, and control board. The print speed is 150 mm per second, and the eject speed 300 mm/s to ensure high throughput.

The cut can be synchronized with :

• Gaps between tickets, or punched holes

• Black-marks on the non thermal side of the ticket stock

• Foil opacity (for labels on opaque foil backing)

• Ticket corner radius

10/22/2008 TTP2100 Technical Manual P1003640-001

Product Presentation

Straight Presenter

Tickets fall

(into tray)

Control board

Paper entry

Printhead

Cutter

Ticket

taken/fallen)

sensor

(

Ticket load sensor

TOF sensor adjustable

sideways

Light source for light barrier position adjustable sideways

Top release lever

Light barrier / Reflex

detector selection Switch

Control panel on both sides

You can also print fixed- or variable-length tickets without synchronization. The presenter can be set to eject the ticket into a tray or hold it by the back edge until the customer takes it. The top can easily be opened to give the operator access to the paper path, and print head, for maintenance purposes.

Figure 1 • Principle of Operation

The printer is available with two different control boards; the TTP 2110 with serial interface and the TTP 2130 with USB interface.

Printer drivers for Microsoft Windows™ and Linux are available, and the printer is compatible with the Plug and Play standard.

The extensive text capability makes it easy to print directly from the ticket software without using a driver. This is especially useful for the serial interface version with its limited data transfer rate.

P1003640-001 TTP2100 Technical Manual 10/22/2008

Presenter

Print and drop

Print and take

Eject Mode

Hold Mode

Product Presentation

Presenter

The straight presenter takes care of the ticket after it is printed and cut.

The ticket is ejected after being cut. The printer is designed so that the ticket always drops down. A sensor is located outside the grip-point of the presenter roller to ensure that the sensor can verify that the ticket drops down. To get this functionality you set “Clear presenter after print” in the driver printing preferences.

When presented, only the very end of the printout is held by the printer so the customer can easily take the printout no matter how long or short it is. If one customer should have several tickets, the printer can detect when he takes one ticket and directly print the next and hold that one until he takes it, and so on.

Figure 2 • The Presenter

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Product Presentation

Cover lock

Interface Connector

Power Connector

Paper low Connector

Feed Button

Status Indicator

Power Indicator

Earth Screw

Controls

Figure 3 • Rear View

The buttons and indicators are duplicated on both sides of the printer so that they are easily accessible regardless of how the printer is installed.

Feed Button

The Blue feed-button has several functions:

• Press and release will feed, cut, and present a complete page. Any data in the print buffer will be printed. If the buffer is empty the page will be blank. In black-mark mode, the page will be synchronized with the black-mark.

• Press and hold FF while turning on the power, or press and hold FF just after closing the

print head, will print a self-test printout (see Making a Test Printout on page 31).

• With no paper in the printer, holding FF pressed while closing print head to enter black-

mark calibration mode (see Print Setup on page 88).

P1003640-001 TTP2100 Technical Manual 10/22/2008

Status Indicator

● The status indicator has several functions:

• ON constantly — the printer is operational

• Flashes rapidly — indicates error. Hold down the feed button and the number of blinks will reflect the status-code.

Table 1 • Status Indicator Flash Codes

Product Presentation

Controls

Number of

Flashes

1 Presenter jam, paper cannot be ejected

2 Cutter cannot return to home position

3 Out of paper

4 Printhead lifted

5 Paper did not reach presenter sensor in time

6 Temp error, printhead is above 60

11 Black mark calibration error

Fast flashes Checksum error at firmware loading

Steady light Wrong firmware type or target at firmware loading

Constantly off Waiting for paper in black mark calibration mode

Status-Codes are reset:

• When the conditions causing them are removed

• When the printer is turned off/on

Description

°C

• When the printhead is lifted and then lowered.

Blink, blink, pause, blink, blink — is the warning-code for paper low[1]

The warning-code is reset automatically when the condition causing it is removed.

Voltage Indicator

● Green indicator constantly ON — 24 V present

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Product Presentation

Notes • ___________________________________________________________________

__________________________________________________________________________

Controls

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Installation

Note • Configuration cards describing how to set the printer up for a specific ticket formats

are available on http://www.zebra.com

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Installation

Installing a Paper Guide

The TTP 2100 printers are delivered without paper guide fitted.

1. Open the printhead by pushing green printhead lock plate backwards and lifting up the

printhead, see Clearing Paper Jams on page 41.

2. Enter the T-shaped tabs of the paper guide into the “T”-holes, and press the rear of the

guide down/in.

3. Fasten the nut using the 5 mm wrench supplied.

4. Close the printhead.

Figure 4 • Fitting the Paper Guide

Primary input guide

T-tabs

Screw

Nut

When a guide is fitted the print with should be set with parameter n48, and sensor selected with parameter n63.

5. If not already done, install a printer driver, see Installing a Printer Driver on page 33.

6. Start the utility program TTPLoader.exe. This application is available from

www.zebra.com.

7. Select the parameters tab.

8. Enter 48 as parameter number and the value in millimeters of the print width you want.

Recommended values are:

Paper Width Setting

82.5 mm n48 = 78

80 mm n48=72

76 mm n48=70

60 mm n48=54

54 mm n48=50

50 mm n48=46

9. Press SET.

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Installing a Paper Guide

10. Enter 63 as parameter number. Recommended values are:

Value When Used

2 (center sensor) for ISO tickets and most other tickets

4 (12.5 mm from center sensor) for baggage tags according to IATA 740

1 (edge sensor) for ATB tickets without hole in the perforation.

11. Press SET.

12. Press STORE.

13. Wait for the printer to buzz as a confirmation of that the new value is stored.

Installation

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Installation

Top of Form (TOF) Sensor

The TTP 2100 has a flexible top of form detection system. When delivered the printer is configured with fork sensor to detect holes / gaps between tickets. The holes / gaps should be in the paper center, 12.5 mm to the right of the center (according to IATA resolution 740) or at the edge of 82.5 mm wide tickets (Boarding cards).

If the TOF mark is at a suitable position, an auto calibration routine will configure everything for you.

You can move the sensor to other positions, force the printer to use a specific sensor, switch to reflex sensor for black-mark detection by setting up the parameters in the printer.

Selecting Fork or Reflex TOF Sensor

The TTP 2100 can use a fork sensor that looks for holes between tickets, or a reflex sensor that looks for black-marks on the back of the ticket stock. Sensor mode is selected with parameter

n61, see Summary of Parameter Settings on page 85.

Positioning the TOF Sensor

The sensor board sits on a bracket that can slide left/right in a grove. When delivered the bracket is positioned to the very right. In this position Sensor 1 is at the right side ready to detect the corner radius of Boarding cards, Sensor 2 is at the very center of the page and sensor 4 is 12.5 mm to the right of the center at the position determined for baggage tags in IATA resolution 740. To configure the printer for other papers that do not fall into any of the three categories do as follows:

1. Loosen the screw holding the sensor 1 ½ turn.

2. Press the screw in with the screwdriver and carefully slide it to the new position making

sure the cables to the sensor does not obstruct the movement.

3. Tighten the screw.

4. Move the light source to the same position, right above the sensor.

Note • The standard ticket guides have holes for the following sensor positions: Center,

Edge, and 12.5 mm from center, and the sensor position must correspond to these holes.

P1003640-001 TTP2100 Technical Manual 10/22/2008

Calibrating the TOF Sensor

1. Open the printhead.

2. Remove ticket stock.

3. Hold the Feed button pressed and close the printhead (keeping the button pressed all the

time).

4. Release the button, the Status LED should be off.

5. Load ticket stock (just slide into the slot and let the printer auto load the paper).

Note • To ensure good calibration conditions, lightly press the ticket stock towards the

bottom of the input guide during calibration.

The printer will forward the paper until it finds two TOF marks and then stop and save all TOF-mark parameters

6. Now open the printhead and remove the ticket stock, close and feed the tickets in again

and the printer is ready for use.

Installation

Top of F orm (TOF) Sensor

Repeat this procedure if the procedure fails or if the printer should be used with tickets that differ from the original specification.

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Installation

Installation Considerations

The TTP 2100 Kiosk is for embedded applications and should be installed in an enclosure such as a self-service kiosk.

Caution • NEVER use screws that go into the printer more than 4 mm! Longer screws will

destroy the electronics inside.

The “TTP 2100 Desktop” is a stand alone printer in a housing. The housings can be stacked so two or more printers can reside on top of each other to save space.

Orientation

The TTP 2100 can be installed at any angle. Horizontal is the most common use but vertical with the ticket presenting upwards can be used if you want the ticket to come up from the desk surface. Vertical with the ticket presented downwards can be used if you want to stack many tickets before picking them up.

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Installation Considerations

Figure 5 • Printer Installation Orientation Options

Installation

Quick-Fit Hubs

The printers attach to the kiosk in three ways:

• using two screws

• using four screws

• using slides in place using the quick-fit hubs.

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Installation

Installation Considerations

Ticket exit

Figure 6 • Front, Bottom View

Push down

Quick-fit hubs

Optional quick-fit hubs

Keyholes

Lock spring

Push Forward

Fixed!

Design Your Own Mounting

The illustration below gives an example of a printer-mounting shelf. See Dimensions

on page 126, and the 3D solid models and outline drawings for CAD that are available on

http://www.zebra.com

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Installation

8 mm

Paper width

+ 10 mm

44 mm

∅12 mm

∅6.5 mm

10 mm

90.8 m m

110 m m

134 mm

Leaf spring 01473-000

10 mm

Add material for corner radius

Min. 100 mm

Center

10 mm

Inner corner of bend

Installation Considerations

Figure 7 • Example of A Simple Shelf For Fastening a Standard Printer Using

Quick-fit Hubs and a Leaf Spring Retainer (Order No. 01473-000)

Additional space is required for paper loading and paper jam removal. Consider mounting the printer on a movable platform so that the printer can be maintained outside the printer enclosure.

Note • We recommend you to make the output slot 97 mm wide. This way you will be able to

use all paper widths that the TTP 2100 series of printers can handle.

Caution • NEVER use screws that go into the printer more than 4 mm! This will destroy the

electronics inside.

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Installation

Earth Screw

Installation Considerations

Electrostatic Discharges and Earth Currents

Preventing ESD and earth currents from affecting the printer operation requires proper

connection of the printer chassis to protective earth through a mounting platform or through a separate earth conductor. A threaded hole for an M4 earth screw is provided on the back of the printer. Use an M4 x 10 screw and two lock washers when fastening the ground cable.

Figure 8 • Locatoin of Earth Grounding Screw

Note • An optional antistatic brush can be fitted to the front of the printer if required.

Ambient Light

There is an optical sensor at the paper exit at the front of the printer.

To ensure proper printer operation, design the kiosk so that it prevents direct sunlight or light from indoor lamps from reaching the sensor through the paper exit.

P1003640-001 TTP2100 Technical Manual 10/22/2008

Installing a Paper-low Sensor (Optional)

Paper-low sensor

J10

PL SENSE

SW97081F

200 ohm

100 pF

Paper roll

New

Near end

Roll holder shaft

Gray = Connection inside printer

Paper low Connector

A paper-low sensor alerts the system when a certain length of paper remains on the roll. The purpose of this sensor is to get an early alert so that you can replace the ticket stock in time in remotely located kiosks.

Ticket cassettes and roll holders supplied by Zebra can be equipped with paper-low sensors. Just attach the sensor, and connect the cable to the paper low connector at the back of the printer.

Figure 9 • Paper-low Sensor Connection

Installation

Installing a Paper-low Sensor (Optional)

Figure 10 • Location Of Paper-low Connector

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Installation

Interface Connector

Printer

Female

594837261

Female

594837261

2RxDRxD2

3TxDTxD3

9RIRI9

6DSRDS R6

8CTSCTS8

4DTRDTR4

7RTSRTS7

1DCDDCD1

5GNDGND5

Serial Cable 10825-000

Connecting to the Computer

Figure 11 • Location of Interface Connector

TTP 2110

Connect a Zebra serial cable, ordering No. 10825-000, between the printer and the computer to be used. We strongly recommend using the Zebra cable because many incompatible cables are available.

P1003640-001 TTP2100 Technical Manual 10/22/2008

Figure 12 • Serial Interface Cable 10825-000.

TTP 2130

Installation

Connecting to the Computer

Dotted leads are not connected in the printer. To be able to connect the cable in any direction, make symmetrical cables.

Connect the printer to the USB port of the computer or the USB hub to be used. USB connectors can be recognized by the following symbol:

The connector on the printer is a 4-pin USB type B connector. See Table 4 , USB Connector

(J13) Pin Assignment on page 111 for pin assignment.

A suitable cable is available from Zebra, ordering number 01542-000.

Figure 13 • USB Cable with Type A and Type B Connectors

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Installation

Power Connector

Connecting the Power

Caution • Using a non-Zebra power supply may cause excessive EMC interferences and

void the EMC certifications of the printer.

Caution • To avoid electrical shock and printer damage, wiring of a non-Zebra power

supply should only be done by qualified service personnel. Use ONLY a power supply which meets the following requirements:

• 24 VDC ±5%

• 70W average (2.92A) and 284W peak (11.8A) power supply

Figure 14 • Location of Power Connector

Caution • On power supplies with line voltage selector, make sure it is set to your local line

voltage.

Using the Zebra 70 W power supply for TTP 2100 Desktop, or Embedded (70W Power Supply on page 128):

1. Connect the cable from the power supply the power connector on the back of the printer.

2. Connect the power cable to the line outlet.

3. Turn ON the power.

In kiosk applications you may draw power from common PSU in the kiosk if the characteristics are suitable. In such case, cables that fit the connector on the back of the TTP 2100 is available from Zebra, part No. 01370-000. If you make cables of your own, connect the voltages according to the following illustration.

P1003640-001 TTP2100 Technical Manual 10/22/2008

Installation

GND

+24 V

Connecting the Power

Note • Protective ground and minus output should not be interconnected in the power supply.

At the printer end of the cable, use an AMP Mate-N-Lok connector housing and two contactsockets.

Figure 15 • Power Connection

Housing: AMP No. 350777-1 Socket: AMP No. 350689-1

Table 2 • Current Consumption

Mode 58-60 mm paper width 80 – 82.5 mmpaper width

Idle 150 mA 150 mA

Standard text printing 0.7 A average 1 A average

All black printing 4 A 6 A

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Installation

The arrows above indicate printing direction

Connecting the Power

Table 3 • Current Consumption for the Printout on the Left

Oscilloscope Setting 2A/div.

P1003640-001 TTP2100 Technical Manual 10/22/2008

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Zebra TTP2110, TTP2130 Technical Manual

Specifications and Main Features

Frequently Asked Questions

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