therein are owned by ZIH Corp. and Zebra’s licensors. Unauthorized reproduction of this manual or the software
and/or firmware in the printer may result in imprisonment of up to one year and fines of up to $10,000
(17 U.S.C.506). Copyright violators may be subject to civil liability.
This product may contain ZPL
®
, ZPL II®, and ZebraLink™ programs; Element Energy Equalizer™ Circuit; E3™;
and all product names and numbers are trademarks, and Zebra, the Zebra
head graphic, ZPL and ZPL II are registered trademarks of ZIH Corp. All rights reserved worldwide.
All other brand names, product names, or trademarks belong to their respective holders. For additional trademark
information, please see “Trademarks” on the product CD.
Proprietary Statement This manual contains proprietary information of Zebra Technologies Corporation and its
subsidiaries (“Zebra Technologies”). It is intended solely for the information and use of parties operating and
maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed
to any other parties for any other purpose without the express, written permission of Zebra Technologies Corporation.
Product Improvements Continuous improvement of products is a policy of Zebra Technologies Corporation.
All specifications and designs are subject to change without notice.
Liability Disclaimer Zebra Technologies Corporation takes steps to ensure that its published Engineering
specifications and manuals are correct; however, errors do occur. Zebra Technologies Corporation reserves the right
to correct any such errors and disclaims liability resulting therefrom.
Limitation of Liability In no event shall Zebra Technologies Corporation or anyone else involved in the creation,
production, or delivery of the accompanying product (including hardware and software) be liable for any damages
whatsoever (including, without limitation, consequential damages including loss of business profits, business
interruption, or loss of business information) arising out of the use of, the results of use of, or inability to use such
product, even if Zebra Technologies Corporation has been advised of the possibility of such damages. Some
jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation
or exclusion may not apply to you.
This manual will be updated as, from time to time, printer functions and features may be added
or amended. You will always find the most recent edition on our web site at www.zebra.com.
If you require functions not found in this manual edition, please contact Technical Support for
your region or the Zebra partner the printer was purchased from.
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Introduction
6
P1022870-002TTP 2000 Operator Guide10/18/2014
Page 7
2
Presenter driver
Loop area
Printhead
Paper entry
Control
board
Control panel on both
sides of the printer
Retract exit
(to waste basket)
Printout
exit
Cutter
Product Presentation
The TTP 2000 series are kiosk printers for 58 to 82.5 mm paper using direct thermal printing.
All models feature an integrated guillotine cutter, control board, and a looping presenter with a
built-in retract-and-retain function. The print speed is up to 150 mm per second and the
presenting speed up to 300 mm per second to ensure high throughput.
The printhead can easily be opened to give the operator access to the paper path and printhead
for maintenance purposes.
Figure 1 • Principle of Operation
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Product Presentation
8
The communication interface of the control board differs between the versions of TTP 2000:
TTP 2010TTP 2020TTP 2030
InterfaceSerialParallelUSB
Printer drivers for different versions of Windows, OPOS, and Linux are available, and the
USB and Parallel version of the printer is compatible with the Plug and Play standard.
The printer’s control command language makes it easier to print directly from the kiosk
software without using a driver.
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Product Presentation
Print
Cut
Present
Printout
Store printout
in loop
Retract to wastebasket
Print
Cut
Present
Retract
Looping Presenter
Looping Presenter
Figure 2 • Looping Presenter
The TTP 2000 series printers feature a looping presenter mechanism with a built-in retract-and-retain
function. The following illustrations provide an overview of the functionality of the various stages of printer
operation.
•It handles documents of various lengths by
storing the printed paper in a loop.
9
•It holds the printout until fully printed and cut
before presenting the completed printout to
the customer.
•A portion of the printout is presented. When
the customer takes the receipt, the printer
detects the motion of the paper and issues the
rest of the receipt.
•The retract-and-retain function can retract
uncollected printouts and drop them in a
wastebasket inside the kiosk. Retracts are
reported to the driver so any remaining data
for that printout can be deleted.
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Product Presentation
Feed Button
Status Indicator
Power Indicator
Printhead lock/cutter protection
Interface
Connector
Power
Connector
Paper low
Connector
Printhead lock/cutter
guard
F
e
e
d
P
o
w
e
r
S
t
a
t
u
s
R
10
Controls
Controls
Figure 3 • Rear View
The Feed button and indicators are duplicated on both sides of the printer so that they are
easily accessible regardless of how the printer is installed.
Feed Button
The blue Feed button has several functions:
• Press and release will feed, cut, and present a complete page.
• Any data in the print buffer will be printed.
If the buffer is empty the page will be blank.
In black-mark mode, the page will be synchronized with the black-mark.
• Press and hold the Feed button until the paper starts moving and a self-test page showing
the printer configuration will be printed, cut, and presented (see Making a Self-Test
Printout on page 24).
• Press and hold Feed while closing the printhead and the printer will enter top of form
sensor calibration mode.
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Power Indicator
When the ● green power indicator is illuminated, a 24V supply is connected to the printer.
Status Indicator
The ● amber status indicator has several functions:
• ON constantly — the printer is operational
• Flash, flash, pause, flash, flash— is the warning-code for paper low.
The warning-code is reset automatically when the condition causing it is removed. This
behavior is off by default, but can be enabled by setting parameter 52 (Warning Level) to
1.
• Flashes rapidly — indicates error. Press and hold the Feed button and the number of
flashes will reflect the status-code.
10Black mark not found (on media load)
11Black mark calibration error
Fast flashesChecksum error at firmware loading
Steady lightWrong firmware type
1Presenter jam, paper cannot be ejected / retracted
2Cutter cannot return to home position
3Out of paper
4Printhead lifted
5Paper feed error (paper did not reach presenter)
6Temp error, printhead is above 60°C
7Paper jam during present
8Paper jam during retract
Product Presentation
Controls
11
Status codes are reset when the:
• conditions causing them are removed
• printer is power cycled (turned off/on)
• printhead is lifted and then lowered to clear a paper jam.
The TTP 2000 printers require a paper guide for proper operation. This paper guide allows the
printer to be configured for use with 58, 60, 80, or 82.5 mm width media. The printer senses
which paper guide is fitted and adjusts to it automatically. The TTP 2000 printers are delivered
without paper guide fitted.
1. Select the paper guide you want to install.
Note • Evaluation kits contain all sizes of paper guides that are available. For regular
volume deliveries, the appropriate guide must be ordered separately. The printer will not
operate properly without a guide.
2. Open the printhead by pushing the green printhead lock plate towards the rear of the
printer and lifting up the printhead, see Figure 22, Opening the Printhead, on page 30.
3. Loosen the screw on the backplate of the printer. Insert the T-shaped tab of the printer
guide into the T-hole and fasten the screw.
4. Close the printhead.
Figure 4 • Fitting a Paper Guide
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Installation Considerations
Horizontal
Screen
Screen
Vertical
The TTP 2000 printer is designed to be installed in an enclosure such as a self-service kiosk.
Caution • NEVER use screws that go into the printer more than 4 mm! Longer screws will
damage the electronics inside.
Orientation
The TTP 2000 can be installed horizontally or vertically. Vertical installation is suitable for
narrow kiosk designs. The printer can be programmed in horizontal or vertical mode to present
the receipt from either of the two output paths, retract and standard. In vertical mode, the
standard output becomes the retract, and the retract output feeds the printout to the customer.
Set parameter n57 to the appropriate setting and the printer adapts to its new orientation.
Figure 5 • Orientation Options for Installation
Installation
Installation Considerations
15
Note • In vertical mode the printer does not loop the paper but stores it hanging down, then
cuts and ejects vertically when the printout is ready.
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Installation
Retract
exit
Printout exit
Optional
quick-fit
hubs
Standard exit
16
Installation Considerations
Quick-Fit Hubs
Figure 6 • Front, Bottom View
The printer attaches to the kiosk using two screws or slides into place using the optional quickfit hubs.
Caution • NEVER use screws that go into the printer more than 4 mm! This will damage
the electronics inside.
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Using a Zebra Roll Holder
Roll holders for the TTP 2000 series printers can accommodate 58, 60, 80, or 82.5 mm width
media.
Zebra roll holders offer a number of paper roll positions including behind and below the
printer, ensuring quick and easy installation in a wide range of self-service kiosks. One
example is the Wall Mount roll holder shown below with the quick-fit hub kit which allows
you to easily attach or remove the printer from the roll holder.
Figure 7 • Wall Mounted Roll Holder
Installation
Using a Zebra Roll Holder
17
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Installation
20 mm
Paper width
+ 10 mm
44 mm
10 mm
12 mm
6.5 mm
10 mm
90.8 mm
132 mm
156 mm
Leaf spring
01473-000
11 mm
10 mm
1
.
5
m
m
Add material for corner radius
Min. 100 mm
Center
10 mm
18
Using a Zebra Roll Holder
Design Your Own Mounting
The illustration below gives an example of a printer-mounting shelf. For more information, see
the 3D solid models and outline drawings for CAD that are available on
http://www.zebra.com.
Figure 8 • Example of a Simple Shelf For Fastening a Standard Printer Using
Quick-fit Hubs (Part Number 103939) and a Leaf Spring Retainer (Part Number
01473-000)
Additional space is required for paper loading and paper jam removal. Consider mounting the
printer on a movable platform so that the printer can be maintained outside the printer
enclosure.
Note • The paper entry angle must be set properly to avoid paper jams in the presenter.
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Electrostatic Discharges and Earth Currents
+5
+5
Paper-low
sensor
2
3
1
J10
PL SENSE
SW97081F
200 ohm
100 pF
Paper roll
New
Near
end
Roll holder shaft
Gray = Connection
inside printer
Caution • NEVER use screws that go into the printer more than 4 mm! This will damage
the electronics inside.
Electrostatic Discharges and Earth Currents
Preventing ESD and earth currents from affecting the printer operation requires proper
connection of the printer chassis to protective earth through a mounting platform or through a
separate earth conductor.
Ambient Light
There is an optical sensor 20 mm behind the paper exit at the front of the printer.
To ensure proper printer operation, design the printer enclosure so that it prevents direct
sunlight or light from indoor lamps from reaching the sensor through the paper exit. If you
have a problem sealing off light from the printer sensors, the Ambient light protection kit
(Part Number P1055888) is available for order.
Installation
19
Installing a Paper-Low Sensor (Optional)
A paper-low sensor alerts the system when a certain length of paper remains on the roll. The
purpose of this sensor is to get an early alert so that you can replace the paper roll in time in
remotely located kiosks.
All paper roll holders supplied by Zebra can be equipped with paper-low sensors. Mount the
paper-low sensor to the roll holder and connect the cable to the paper-low connector at the
back of the printer.
Figure 9 • Paper-low Sensor Connection
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Installation
Paper low
connector
Paper low
connector
20
Installing a Paper-Low Sensor (Optional)
Note • When no sensor is connected, the printer by design signals paper low. Windows
reports this signal as "Toner Low". You can disable this signal by inserting a shunt/jumper in
the paper low connector between pins 2 and 3 (the center pin and the pin closest to the side of
the printer).
Figure 10 • Location of Paper-low Connector
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Connecting to the Computer
Interface
connector
Caution • Using a non-approved cable with the printer may void the FCC and other EMC
approvals of the printer.
Figure 11 • Location of interface connector
Installation
Connecting to the Computer
21
Connecting the TTP 2010
Connect the printer to the serial port of the computer using Zebra serial cable, Part Number
10825-000. This cable is configured to work properly with our serial printers.
Figure 12 • Serial Interface Cable 10825-000
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Installation
22
Connecting to the Computer
Connecting the TTP 2020
Connect the printer to the parallel port of the computer using Zebra parallel cables, Part
Number 01366-000 or 01366-090. These cables are configured to work properly with our
parallel printers.
Note • The printer end of the cable should have an IEEE-1284 type C, 36-pole mini
Centronics, with clip latches.
Figure 13 • IEEE-1284 Cable with Type A and Type C Connectors
Connecting the TTP 2030
Connect the printer to the USB port of the computer. Suitable cables are available from Zebra:
cable Part Number 105850-028, and the 90 degree fixed angle cable Part Number 01542-002.
Figure 14 • USB Cable with Type A and Type B Connectors
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Connecting the Power
Power
Connector
Figure 15 • Location of Power Connector
Installation
Connecting the Power
23
1.
Caution • Connecting the printer to an incorrect voltage can result in electric shock
and damage to the printer.
Use the appropriate Zebra 70W (Part Number 808099-005) or 100W (Part Number
808101-005) power supply. On power supplies with a line voltage selector, make sure it
is set to your local line voltage.
2.
Caution • Never hot connect the 24V cable. This will cause damage to the printer
electronics or the power supply.
Connect the cable from the power supply to the power connector on the back of the
printer.
Connect the power cable to the line outlet.
3.
4. Turn ON the power.
Table 1 • Current Consumption
Mode58-60 mm paper width80 – 82.5 mm paper width
Idle150 mA150 mA
Standard text printing2 A average3 A average
All black printing6 A8.5 A
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Installation
24
Making a Self-Test Printout
Making a Self-Test Printout
A Self-Test Printout provides a printout showing information specific to the printer, including:
• Firmware version
• Control board (PCA) revision
• Paper width
• Serial number
• Installed fonts and logotypes
• Parameter settings
• Barcode support
To make one Self-Test Printout or repeated Self-Test Printouts:
•Print one self-test printouta. Press and hold the Feed button for 3 seconds.
•Enter self-test mode to
make repeated self-test
printouts
a. See Figure 16. Press and hold the Feed button (1)
while turning on the power to the printer.
b. Hold down the Feed button until printing starts.
Each successive time the Feed button is pressed
will produce an additional Self-Test printout until
Self-Test Mode is exited.
c. Exit Self-Test Mode by power cycling the printer
(turning the power off then on again). If the power
switch is not easily accessible, open and close the
printhead.
Figure 16 • Locate the Feed Button
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Page 25
Customizing the Self-Test Printout
www.zebra.com
TTP 2030 Kiosk Printer
Logotype No. 0
The self-test printout starts with a text line and a Zebra logotype. This logotype is a printout of
the logotype stored in position 0. To customize self-test printouts, delete all logotypes and
store a custom logotype in position 0.
Figure 17 • Logotype No. 0 is printed on the self-test printout.
Installation
Customizing the Self-Test Printout
25
Installing a Printer Driver
Kiosk printer drivers are available on the Zebra website http://www.zebra.com. Please follow
the installation instructions that accompany the drivers and refer to the appropriate Kiosk
Driver User Guides, available on http://www.zebra.com for detailed driver information.
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Installation
26
Installing a Printer Driver
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4
Operation
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Operation
Temperature-sensitive
coating
1
2
Glue or similar
substance
28
Installing a Paper Roll
Installing a Paper Roll
1. Turn the new paper roll as shown in Figure 18. The paper should be inserted into the
printer with the temperature-sensitive side up.
Figure 18 • Paper Roll Orientation
2. Tear off a full turn of the paper from the new paper roll.
Caution • This is important since the outer end of the paper is usually fixed to the roll with
glue or other adhesive substance that might cause a paper jam or printhead damage.
Figure 19 • Tear Off a Full Turn from the New Paper Roll
3. Make sure the printer is turned ON.
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Operation
Installing a Paper Roll
4. Cut the paper at a suitable angle. See Figure 20.
Figure 20 • Suitable Paper Edge for Auto Load
Important • The paper sensor for 58 mm and 60 mm paper is on the same side as the
interface connector, while the sensor for 80 mm and 82.5 mm paper is on the power
connector side. If the paper is cut in a direction opposite to that as shown in the figure above,
the sensor will not detect the paper.
5. Insert the paper through the paper entry opening at the back of the printer.
The printer will now feed, cut and eject a printout, and then automatically go on-line.
29
Figure 21 • Insert the New Paper
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Operation
30
Clearing Paper Jams
Clearing Paper Jams
Should a paper jam occur, follow the procedure below:
1. Open the printhead by pressing the green release lever toward the rear of the printer.
2. Lift the printhead.
Figure 22 • Opening the Printhead
3. Remove all jammed paper and make sure the paper path is clear before closing the
printhead.
Figure 23 • Remove Jammed Paper
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Page 32
Zebra Technologies Corporation
Zebra Technologies Corporation
475 Half Day Road, Suite 500
Lincolnshire, IL 60069 USA
T: +1 847 634 6700
Toll-free +1 866 230 9494
F: +1 847 913 8766
Zebra Technologies Europe Limited
Dukes Meadow
Millboard Road
Bourne End
Buckinghamshire, SL8 5XF, UK