Zebra TR 220 User Manual

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TR 220
Thermal Printer User’s Manual
User’s Manual No. 980402-001 Rev.A
©2002 ZIH Corp.
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COPYRIGHT NOTICE
This document contains information proprietary to Zebra Technologies Corporation. This docu ment and the information contained within is copyrighted by Zebra Technologies Corporation and may not be duplicated in full or in part by any person without written approvalfromZebraTechnol ogies Corporation . Whileeveryefforthasbeenmadetokeeptheinformation contained withincur rent and accurate as of the date ofpublication, no guarantee isgiven or implied thatthe document is error-free or that it is accurate with regard to any specification. Zebra Technologies Corporation reserves the right to make changes, for the purpose of product improvement, at any time.
TRADEMARKS
TR 220 is aservice markand Zebraand Zebra Technologiesare trademarksof ZebraTechnologies Corporation . SPT 1700, SPT 1800, PDT 2700 and PDT 2800 are trademarks of Symbol Technologies, Inc. All other marks are trademarks or registered trademarks of their respective holders.
TR 220 Thermal Printer
European Council
Directive
89/336/EEC EMC Directive EN55022-B, 1998 RF Emissions control
92/31/EE EMC Directive EN55024, 1998
Compliance to Standards
Immunity to
Electromagnetic
Disturbances
73/23/EEC CB Schema EN60950 IEC950 Product Safety
FCC - Declaration Of Conformity:
Model: TR 220 conforms to the following specification:
FCC Part 15, Subpart B, Section 15.107(a) and Section
15.109(a) Class B digital device
Supplemental Information:
This device complies withPart 15 ofthe FCC Rules.Operation is subjectto the followingTwo Con ditions: (1) This device may not cause harmful interference , and (2) this device must accept any interference received, including interference that may cause undesired operation.
Industry Canada Notice:
This device complies with Industry Canada ICS-003 class B requirements.
Cet equipement est conforme a l’ICS-003 classe B de la norm Industrielle Canadian
ii 980402-001 Rev.A
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Contents
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . Chapter 1
Getting to Know Your Printer. . . . . . . . . . . . . . . . . . . . . . . 2
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Charge the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Installing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Loading Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
AutoSense: Media Sensing without the Terminal . . . . . . . . . . . . 10
Mating the Terminal to the Printer. . . . . . . . . . . . . . . . . . . . 11
AutoSense: Media Sensing with the Terminal Installed . . . . . . . . . 12
Terminal Configuration Information. . . . . . . . . . . . . . . . . . . 13
Dump Mode Printer Status Label . . . . . . . . . . . . . . . . . . . . 16
Operator Maintenance . . . . . . . . . . . . . . . . . . . . Chapter 2
Maintaining Your Printer . . . . . . . . . . . . . . . . . . . . . . . . 17
Media, Cleaning and Handling . . . . . . . . . . . . . . . . . . . . . 18
Print Care Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Cleaning the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . 19
Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Cleaning the Platen Roller. . . . . . . . . . . . . . . . . . . . . . . . 21
Universal Battery Charger Accessory . . . . . . . . . . . . . Chapter 3
Using the UBC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . 25
UBC Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Serial Interface Communication Configuration . . . . . . . . . . . . . 31
Symbol Terminal Serial Interface . . . . . . . . . . . . . . . . . . . . 31
TR 220 Command Reference . . . . . . . . . . . . . . . . Chapter 5
General Printer Configuration Information . . . . . . . . . . . . . . . 36
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General Cautions and Warnings
This page describes general safety and maintenance warnings and cautions for the printer and are referenced throughout the manual.
Warning - Static Discharge
The discharge of electrostatic energy that accumulates on the surface of the human body or other surfaces can damage or destroy the print head or electronic components used in this device. DO NOT TOUCH the print head or the electronic components under the print head assembly.
Media Warning
Always use high quality approved labels and tags. If adhesive backed labels are used that DO NOT lay flat on the backing liner, the exposed edgesmay stick to inside theprinter, causing the label to peel off from the liner and jam the printer.
Media Reload Hint
If you should run out of labels while printing, DO NOT turn the terminal power OFF or remove the printer’s battery while reloading or data loss may occur. The printer will automatically resume printing when a new label is loaded.
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Battery Handling and Usage Warnings
Misusing the battery may cause the battery to get hot, explode, or ignite and cause serious injury. Be sure to follow the safety rules listed below:
Do not place the battery in fire or heat the battery. Do not disassemble or modify the battery. The battery
contains safety and protection devices which, if damaged, may cause the battery to generate heat, explode or ignite.
Do not connect the positive terminal and the negative terminal of the battery to each other with any metal object (such as wire).
Do not solder directly onto the battery. Do not pierce the battery with nails, strike the battery with a
hammer, step on the battery, or otherwise subject it to strong impacts or shocks.
Do not expose the battery to water or salt water, or allow the battery to get wet.
Do not place the battery on or near fires, stoves, or other high-temperature locations. Do not place the battery in direct sunshine, or use or store the battery inside cars in hot weather. Doing so may cause the battery to generate heat, explode, or ignite. Using the battery in this manner may also result in a loss of performance and a shortened life expectancy.
When the battery is worn out, insulate the terminals with adhesive tape or similar materials before disposal.
Immediately discontinue use of the battery if, while using, charging, or storing the battery, the battery emits an unusual smell, feels hot, changes color, changes shape, or appears abnormal in any other way.
In the event thatthe battery leaks and thefluid gets intoone’s eye, do not rub the eye. Rinse well with water and immediately seek medical care. If left untreated the battery fluid could cause damage to the eye.
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1
Operation
The Zebra TR 220 is a 2-inch wide direct ther­mal mobile printer that is designed to mate with a variety of Symbol® Portable Data Terminals, including Symbol models SPT 1700, SPT 1800, PDT 2700 and PDT 2800. The printer’s rugged design features include a tough polycarbonate plastic body and shock absorb­ing rubber bumpers to permit the unit to with­stand a 3-foot drop.
The TR 220 direct thermal printer can address printing requirements for labels, receipts, and tags. The printer accepts a maximum media width of 2.25 inches and prints in an industry standard 203 dpi (dots per inch) print resolution. Media sensing capability includes gap, black mark and notch.
980402-001 Rev.A 1
The printer has a light lithium ion battery that allows printing of 2500 inches at 25% black coverage of media on a single charge.
The printer utilizes the Zebra EPL2 program ming language to communicate and process la bels and forms.
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Getting to Know
Your Printer
Terminal
Cradle
Printer Status
Indicator
Terminal
Latch
Release
Bumper
Media Door
Release
Battery Status Indicator
Feed Button
Media Door
Battery Installed
in Handle
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Rear Bumper
and Hinge
Media Tear-Off Strip
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Getting to Know
Your Printer
(continued)
Media Sensor
(Transmissive “Gap” Transmitter)
Media Sensor
(Transmissive “Gap” Receiver and
Reflective “Black line”
Receiver and Transmitter)
Print Head
Media
Holders
Bottom View
Platen
Roller
Locked
Unlocked
980402-001 Rev.A 3
Battery Latch
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Getting to Know
Your Printer
(continued)
Serial Port
Scan Trigger
Bottom View
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Lithium Ion Battery
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Getting Started Before you can use the TR 220 printer, do the
following:
Charge and Install the Battery
Load the Printer with Media
Initialize the Media
Mate the Printer and Terminal
Charge the Battery Before the printer can be used the first time, the
lithium-ion battery must be charged and in stalled into the printer.
The printer’s battery can be charged using the Universal Battery Charger (UBC) which is an optional printer accessory, see page 23.
For instructions on using the UBC to charge your battery, see the Quick Reference Guide which comes with the UBC. Follow these same procedures to recharge the battery when the printer’s battery level is low.
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The printer’s battery (Reorder number p/n 105312-001) must be exclusively used as the power source for the TR 220 printer and should not be used for any other purpose.
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Installing the
Battery
Step 1 Remove the fully charged battery from the
To install the battery in the TR 220 printer:
charger. Leave the battery latch in the unlocked position to install into the printer.
Do not force the battery. The battery and printer are uniquely shaped (keyed) to avoid inserting the battery incorrectly or mixing batteries with similar products.
100%
0%
Un-latched
Latched
Lock
Battery
Step 2 Slide the battery into the empty printer handle. Step 3 Rotate the battery latch while holding the bat
tery in the printer’s handle to secure the battery. The point the arrow on the latch’s locking knob to the closed lock symbol.
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Loading Media To load media into the printer:
Step 1 To open the media door, simultaneously press
the front (forward) portion of the media door release buttons, located on the right and left sides.
Lift the door open.
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Loading Media
Step 3
Open the media guides. Insert the media roll. The media roll holders are linked. Both sides open when one side is pushed open.
Place the media to unwind in the clockwise di rection when viewed from the left side of the printer.
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Loading Media
Step 4
Center the roll between the holders and release the roll holders. Gently wiggle and pull on the roll to guarantee the roll has seated and is cen tered on the roll holders. The roll should not bind and be able to rotate freely.
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Step 5 Close and lock the cover. Tear off the excess
media.
Remove the first few inches of media to eliminate contamination that collects from handling, storage and adhesive. Contaminates can transfer from the media to the print head, reducing print head life or performance.
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AutoSense:
Media Sensing
without the
Terminal
Step 1 Remove the terminal from the printer. Step 2 Load media into the printer. Step 3 Press and hold the Scan Trigger. Step 4 Press and hold the Feed Button down for 2
Prior to printing, the media sensing levels and the label’s length and gap distances be tween labels must be set to print properly. The user initiates the TR 220’s AutoSense feature to set and store these parameters in the printer.
Use the following procedure to run the printer’s AutoSense routine.
seconds and release. The Printer Status Indi­cator should begin blinking green.
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Step 5 The indicator will stop blinking and then go
solid green. When the media begins to feed (advance), release the Scan Trigger.
Step 6 The printer will advance 3-4 labels (or ap-
proximately 12 inches) while performing the adjustment. When the adjustment is com­plete, a status summary label will be printed and the printer will be placed in Diagnostic Dump mode.
Step 7 Press the Feed Button once to exit “Dump
Mode”.
The printer will remain on for 5 minutes in Stand-by Mode and then automatically turn off if there is no printer activity.
See “AutoSense: Media Sensing with the Terminal Installed” on page 12 to detect and configure the printer for new media while us ing the terminal and printer.
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Mating the
Terminal to the
Printer
1 Secure the strap. 2 Turn the terminals power off. 3 Slide the terminal into the printer until it latches
The terminal can be inserted into and mate with the printer. The printer connects to the ter minal via a unique serial connector (port) and a patented latching mechanism.
The terminal’s hand strap maybe installed or removed. The strap should be closed and se cured to itself to avoid interference with the scanner, binding or catching on other objects.
To mate the terminal to the printer:
in place. Both latches typically will make an au­dible click when the terminal is engaging prop­erly with the printer.
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Verify that the terminal is secured properly, gently pull the terminal outward and wiggle it.
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AutoSense:
Media Sensing
with the Terminal
Installed
Step 1 Load media into the printer.
Prior to printing, the media sensing levels and the label’s length and gap distances between la bels must be set to print properly. The user initi ates the TR 220’s AutoSense feature to set and store these parameters in the printer.
Use the following procedure to run the printer’s AutoSense routine.
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Step 2 To turn on the printer, activate (select) an appli
cation previously loaded in the terminal that is designed to use the TR220 printer. The printer status indicator should be on and green, if the printer is ready to operate.
The software application in the terminal must activate the printer via a serial port signal (5volts) for the printer to operate. Contact your system integrator or administrator to identify the proper software, application, and terminal combination to operate the printer.
Step 3 Turn the terminal off. Step 4 Press and hold the Feed button down turn the
terminal on. Release the Feed button after the printer status indicator is blinking green.
Step 5 The indicator will stop blinking and then go
solid green. The printer will advance 3-4 labels (or approximately 12 inches) while performing the adjustment. When the adjustment is com plete, a status summary label will be printed and the printer will be placed in Diagnostic Dump mode.
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Step 6 Press the Feed Button once to exit “Dump
12
Mode”.
The printer is ready to print.
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Terminal
Configuration
Information
In order to successfully use the TR220, the 5V output signal must be activated, and a printing library needs to be installed. The printing li brary, printer manual, printcap file and sample printing code are included in the Symbol SDK. Symbol software tools are available online at:
http://devzone.symbol.com
External 5V Signal The terminals each require particular software
drivers that enable Palm and Windows CE ap plications to control the activation of the exter nal 5V signal. However, these drivers are not readily found on all terminals nor do they all work the same way. The steps required by each terminal to allow for the control of the external 5V signal are given below.
SPT 1700 The power driver (powerdrv35r.prc) and trigger
scan mgr (1700_trigger_scanmgr.prc) must be in­stalled through a Hot-Sync operation followed by a soft reset. Once installed, the application devel­oper then initializes the serial communication port with the "srmOpen" function and "upwr" port parameter to activate the external 5V signal.
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SPT 1800 The power driver for the SPT 1800 is pre-installed
and does not require any other software installa tion. By initializing the serial communication port with the "srmOpen" function and "upwr" port pa rameter, the external 5V signal is activated.
PPT 2700 and
2800
Printer Command
Language
980402-001 Rev.A 13
The driver is pre-installed on the PPT 2700 and PPT 2800 terminals. By selecting “Com7” as the active serial communication port, the exter nal 5V signal is automatically activated.
For SPT 1700 and SPT 1800 terminals, you must use EPL2 Page Mode commands via the "ptwriteprinter" command. Refer to the Symbol Software Development Kit for more informa tion. For PPT 2700 and 2800 terminals, refer to the PPT 2700 and PPT 2800 WinCE SDK.
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The Feed Button, Scan Trigger and Status Indicators
Printer State Media Feed Button Printer Response
Terminal mated with Power Off
Terminal mated with Power On
Terminal mated with Power On, door latched, ready, not printing
Terminal mated with Power On, door latched, ready, not printing
Terminal mated with Power On, door latched, ready, not printing
N/A
N/A
Labels or Tags
Loaded
Labels or Tags
Loaded
Continuous Media
Loaded
Tap or Hold No Action
Wakes up printer from Standby Mode.
Tap and Release
Tap
(If in Standby mode, tap and release to wake up printer)
Press and Hold
(If in Standby mode, tap and release to wake up printer)
Press and Hold
Standby Mode is initi ated by eight seconds of printer inactivity.
Form Feed: the printer advances to the top of the next label or tag.
Continuous Form Feed: the printer advances media continuously un­til the button is re­leased, then continues to the top of the next label or tag.
The printer advances media continuously while the button is pressed. Upon release, the printer will advance one form length (set by programming com mand).
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Terminal mated with Power On, door latched
No terminal, door latched, ready, not printing
Terminal mated door latched, ready, not printing
Media Loaded
Media Loaded
14 980402-001 Rev.A
Media Out
(If in Standby mode, tap and release to wake up printer)
Press and Hold Uses the Feed button and Scan Trigger
to initiate the AutoSense Routine for de tecting the media without the terminal, see page 10 for details.
Uses the Feed button and the terminal to initiate the AutoSense Routine for detect ing the media with the terminal installed, see page 12 for details.
Motor will turn equiva lent of 15mm media motion, printer will de tect no media condition and then motor will stop.
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Status
Indicator
Battery
Indicator
Condition Printer Operational State
Dark Dark Off
Terminal Power Off or is not mated. The printer’s battery is missing or not connected.
Ready
Green N/A
or
Printing
Red N/A Media Out
Error - Syntax
(Data)
Orange N/A
Error - Media
Detection
Terminal Power ON, printer opera
­tion normal. Note: If a print job is in process and the terminal power goes off or the terminal is disconnected after passing the print job to the printer, the printer status indicator will remain green and the print job will finish. The status in dicator will then go dark (off) after completion of this print job.
Terminal Power On. Printer is not printing. No media is detected.
Terminal Power ON, printer is not printing, Error condition detected.
1) If the error report status is com­manded to be “off’ via software, the status indicator will only indicate mo­tor or print head over temperature er­rors.
2) If error reporting status is enabled by the US command, then all pro gramming syntax and media detec
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­tion errors will result in an Orange-constant status indicator con dition.
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N/A
N/A
Blinking
Orange
Orange
Constant
980402-001 Rev.A 15
Low Battery
Warning
Battery
Replacement
or
Recharge
required
Indicates battery remaining charge power level is less than 40% initial full charge. Printer will operate normally while this warning is displayed.
Indicates battery remaining charge power level is less than 20% of full charge and requires recharging. The printer will finish printing jobs in progress, but will not start new print jobs until the battery charge level is greater than 20%.
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Dump Mode
Printer Status
Label
Uq311 V3.18 Serial port:96,N,8,1
Image buffer size:114K Fmem:000.0K,061.4K avl Gmem:000K,069K avl Emem:000K,069K avl I8,0,001 rN Battery: 60% |**|**|**|--|--| D10 R000,000 ZT UN q384 Q817,025 Option: 16 23 31 now in DUMP
Dump Mode Print Sample
The operator can use the Dump Mode Status printout to check the battery charge status, print quality, verify printer to terminal serial interface settings (printer and terminal must match) and the firmware version number. The rest of the in formation on the printout is for program devel opment and debug.
. Printer I.D. code number and firmware
A
version number.
. Serial port configuration.
B
. Print head test pattern.
C
.Amountofmemoryavailableforthe
D
Image buffer.
. Amount of memory used and memory
E
available for Form storage.
. Amount of memory used and memory
F
available for Graphics storage.
. Amount of memory used and memory
G
available for Soft fonts.
. Currently selected Character Set ( ) and
H
Image Buffer mode setting
rN
( = Double Buffering Disabled)
. Battery Status
I
. Currently selected Heat Density ( ),
J
Reference Point ( ), Print Orientation ( ) and Error Status ( ).
. Currently selected Form Width (q) and
K
Length ( ).
. Current Hardware and Software
L
Option status - (Not Supported)
. Current AutoSense Through (Gap)
M
Sensor values. The three numbers represent;
1. Backing Transparent point
2. Set point
3. Label Transparent point.
. Current Dump Mode Status
N
Q
RZ
U
I
D
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2
Operator Maintenance
This section provides information on operator maintenance procedures for your printer.
Maintaining Your
Printer
The printer requires regularmaintenance to op­timize printing and extend the serviceable life of your printer. Zebra Technologies uses only high quality components and materials in its printers. The printers are manufactured and tested under a strict quality management pro­gram. Although only minimal routine mainte­nance is required, following these simple maintenance guidelines will ensure longer life with quality printing performance.
The printer’s design allows for cleaning of printer’s media path. The operator can safely clean the print head, platen roller and areas ad jacent to the media path surfaces by following the simple procedures and guidelines on the following pages.
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Media, Cleaning
and Handling
The printer requires periodic cleaning to maxi mize the print quality and print head life. The main factors that contribute to reduced head life (and platen life) are:
Touching the print head! Static electricity can discharge and damage the print head. The body’s oils and acids also damage the print head.
Cleaning - For optimum performance, clean the print head regularly after every 3-5 rolls of media.
Abrasion - Over time, the movement of media across the print head will wear through the pro­tective ceramic coating, exposing and eventu­ally damaging the print elements (dots).
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Use of proper media - Use only approved media. Non-approved media may contain chemicals that can destroy or dramatically re­duce the print head’s life.
Temperature - Print head density (heat) set­ting. Set the density to the lowest possible set­ting that prints a good image.
Using Zebra Technologies approved media also helps ensure that your printer will have a longer life with quality printing performance.
See www.zipzebra.com
for your on-line thermal label and ribbon media source. ZipZebra has bar code label and ribbon supplies for Zebra and Eltron label printers, and thermal printer ribbons and labels for other popular thermal label printing systems.
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Print Care
Guidelines
Remove the outer layer of media from the la
bel roll before loading media. Tape or adhe sive that holds the loose end and the outside length of media becomes contaminated when handled or stored. When you remove this part of the media, you remove poten tially contaminating oils, dust, and adhe sives.
Clean the print head every 3-5 label rolls.
Clean the platen (drive) roller to remove con
taminates. Note - Paper or label liner parti cles do not normally affect print operation.
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Cleaning the Print
Head
1 Open the media door and remove the media. 2 Gently rub the cleaning pen across the upper
As you use your printer, the print head may be­come contaminated resulting in poor print quality. Every 3-5 rolls of media the print head should be cleaned with a cleaning pen.
black and colored areas of the print head. Allow the print head to dry for 1 minute before load­ing media.
980402-001 Rev.A 19
Do Not Clean the Print Head with sharp ob jects! Only used approved cleaning materials.
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Cleaning the
Printer
Cleaning the outside of the printer is not gener ally recommended except in cases where the contaminates may migrate to the media or the platen roller (both contact the print head).
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Linerless media printers need additional clean ing to avoid adhesive buildup on the ribs in the media path near the platen roller.
Always Remove The Battery And Terminal Before Cleaning the Platen Roller or General Printer Cleaning.
Do Not Clean The Battery.
Do Not Clean the Printer’s Serial Port Connector.
The exterior surfaces and the media path sur­faces (except the print head) can be cleaned with a lint free, clean, damp cloth very lightly moistened with medical grade alcohol. Medical grade alcohol (95% pure or better) may be used to help remove any adhesive or label ma­terial buildup.
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Avoid cleaning the media sensors. Remove ac cumulated dust with a dry swab from the sen sors by gently wiping them off. If adhesives or other contaminates get on the sensor, then an alcohol moistened swab may be used. Clean several times to remove any film that may be left from the initial cleaning or sensors may not function properly. Using too much alcohol can allow it to get between the electronic compo nents and will require a much longer drying time before the printer will function properly.
980402-001 Rev.A
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Cleaning the
Platen Roller
The standard platen (drive) roller normally does not require cleaning. Paper and liner dust can accumulate without effecting print opera tions. Contaminates on the platen roller can damage the print head or cause the media to slip when printing. Adhesive, dirt, general dust, oils and other contaminates should be cleaned immediately off the platen.
The non-stick platen roller on Linerless media printers requires frequent cleaning to keep ad hesive buildup from occurring and transferring to the print head and the media path.
The platen can be cleaned with a fiber free swab (such as a Texpad swab) or a lint free, clean, damp cloth very lightly moistened with medical grade alcohol (95% pure or better). Do
Not Use the Cleaning Pen!
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1 Open the media door and remove the media. 2 Clean the platen surface with the alcohol moist-
ened swab. Rotate the platen while swabbing. Repeat this process two to three times with a new swab to remove residual contaminates. Adhesives and oils, for example, may be thinned by the initial cleaning but not com pletely removed.
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980402-001 Rev.A 21
Allow the printer to dry for 1 minute before loading labels.
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22 980402-001 Rev.A
Page 29
Power
Cord
3
Universal Battery Charger Accessory
The Universal Battery Charger (UBC) is not in­cluded with the printer and is sold as an acces­sory. The UBC is designed specifically for use with TR 220 printer. It provides the proper volt­age and currents to safely charge your printer’s lithium-ion battery. The UBC accessory con­tains the following:
980402-001 Rev.A 23
Power
Supply
UBC
The Universal Battery Charger (UBC) is the only approved, safe method to charge your battery. Using other methods to charge your printer’s battery may damage the battery or in the worst cases cause a fire or explosion.
See the Battery Warnings on page v
Page 30
Using the UBC The single unit UBC configuration setup is out
lined below.
1 Plug the DC Power cable into the UBC. 2 Plug the AC Power cord into the power supply.
The power supply has a standard modular AC plug design to accommodate multiple grounded power cord variations. The power supply is capable of utilizing a wide range of in put voltages from 100 to 240 VAC.
Plug the other end of the AC Power cord into a properly grounded AC power receptacle.
3 The UBC’s Power indicator will light green.
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24
3
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Charging the
Battery
1 Set the battery’s lock to the unlocked position
2 Insert the battery and while pushing down on
3 The UBC’s Charge indicator will flash for a few
4 The Ready indicator will go green when charg-
The printer’s battery is keyed and designed to only install into it’s UBC. This is to protect the battery and operator from improper charging.
and insert it into the UBC.
the battery, turn the battery’s lock to the locked position.
seconds while the battery and charger are initializing and then go solid yellow while charging.
ing has completed.
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Page 32
UBC Status
Indicators
POWER - Solid Green when the UBC has power connected and is ready to charge.
READY - Solid Green when the battery is ready to use.
CHARGING / FAULT - Solid Yellow when the battery is charging.
CHARGING / FAULT - Flashing Yellow when the battey has been rejected due to bat tery failure (short, dead cell, etc.).
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Page 33
Appendix A - Troubleshooting
Problem Solution or Reason
Sleep Test - Press the Feed Button until the Printer Status Indicator blinks green and release the trigger and button. This is normal operation. If the indicators are:
1. Both Dark - The battery needs to be
Printer Status Unknown
Terminal Not Mated
Status indicators are: Printer - DARK Battery - DARK
installed, charged or is defective.
2. Both Dark - Printer failure.
3. Battery Status - Orange or Blinking Orange - Battery Low, needs charge.
3. Printer Status other than blinking green ­Remove and re-insert the battery to reset the printer. Repeat Sleep Test. Function Test and Status Report ­Run the AutoSense: Media Sensing without the Terminal procedure (see page 10) to verify printer operation. The Dump Mode printout includes battery charge status.
Terminal Mated and ON
Terminal application software is active - Status Unknown
The status indicators are: Printer - DARK Battery - DARK
Terminal Mated and ON
The status indicators are: Printer - GREEN Battery -N/A
Sleep Test - Printer only Press the Feed Button and verify printer status is blinking green. If the indicators are:
1. Both DARK - The battery needs to be installed, charged or is defective.
2. Both DARK - Remove the terminal and verify printer operational readiness with the Sleep Test and Function Test above.
3. Printer Status - Blinking GREEN ­Printer is not activated via software. Install or activate a printer aware application on the terminal.
Printer operating normally.
1. Printer Ready - Printer aware software is active.
2. Printer is receiving data through interface.
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Page 34
Problem Solution or Reason
Terminal Mated and ON
The status indicators are: Print - Blinking GREEN Battery - N/A
Print command(s) sent
1. Printer is in a functional diagnostic or test mode.
2. With the Feed button depressed - printer is in Sleep test, AutoSense and other diagnostics modes.
3. Error condition - Reset printer by removing and re-installing the battery.
The status indicators are: Print - ORANGE Battery - N/A
Printing stops and STATUS indicator lights ORANGE or RED.
AutoSense - Media Change
The status indicators are: Print - ORANGE Battery - N/A
1. Printer has a syntax or command error. Check program and resend print job.
1. Perform AutoSense gap sensor adjustment on page 12.
2. Possible problem with label stock. Use only approved labels and tags.
3. Possible label jam.
4. Terminal - Application may have set insufficient memory for label size or is caused by other programming issues. Contact your system integrator or administrator to identify the configuration for proper printing.
Integrator - Check the printer’s memory configuration. Refer to the EPL2 Programming manual.
1. Media type has changed from labels or black line media to continuous media. Prints “no gap detected” or “no black line detected”. Terminal - change to an application that supports the media or insert the correct media for the application. Contact your system integrator or administrator to identify the proper software media combination. Note - The
media setting is programmed into the printer via printer commands embedded into the print job.
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Page 35
Problem Solution or Reason
The status indicators are: Print - Blinking ORANGE with momentary GREEN Battery - N/A
1. Firmware download in process.
Terminal Mated and ON Media Loaded and a Print Command or Feed has been issued to printer
The status indicators are: Print - RED Battery - N/A
Terminal Mated and ON
The status indicators are: Print - GREEN Battery - N/A
Terminal Mated and ON Media Loaded Will not print or FEED labels
The status indicators are: Print - GREEN
1. Media is out. Reload with new media.
2. Sensor has contaminates on it or label jam. Check media path.
3. Clean platen roller. Platen roller may be contaminated causing media to slip.
4. Verify that the media cover is closed properly.
5. Power-up failure. Reset the printer by removing and replacing the battery
1. Printer ready to receive flash programming during firmware download.
1. Verify that the terminal is mated correctly to the printer.
2. Check that the media roll is loaded with the direct thermal side facing up. Ensure top cover is locked closed.
3. Clean platen roller. Platen roller may be contaminated causing media to slip.
4. Terminal - Application software sending the print job may have print density (darkness) set to low. Contact your system integrator or administrator to identify the proper software media and density setting combination for proper printing. Note - The media
setting is programmed into the printer via printer commands embedded into the print job.
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Problem Solution or Reason
Printing is faded or poor quality.
Printer appears to be working (media is being fed out), but nothing is printed.
The status indicators are: Print - GREEN
1. Clean the print head with cleaning pen.
2. Terminal - Adjust print darkness within
software. Application software sending the print job may have print density (darkness) set to low. Note - The media setting is programmed into the printer via printer commands embedded into the print job.
3. Check the media and verify that print surface is facing up.
1. Verify the roll is loaded with the direct thermal side facing up.
2. Verify that the media is the correct type. Use approved direct thermal media only. Thermal transfer or regular paper will not print.
3. Clean the print head with cleaning pen.
4. Terminal - Application software sending the print job may have print density (darkness) set to low. Contact your system integrator or administrator to identify the proper software media and density setting combination for proper printing. Note - The media
setting is programmed into the printer via printer commands embedded into the print job.
Prints only partial label or skips a label.
30 980402-001 Rev.A
1. Perform AutoSense gap sensor adjustment on page 12.
2. Label caught on print head. Clean print head.
3. Top cover is not properly latched.
4. Terminal - Possible software problem. Contact your system integrator or administrator to identify the configuration for proper printing.
Integrator - Check the printer’s memory configuration. Refer to the EPL2 Programming manual.
Page 37
Serial Interface
Communication
Configuration
The printer’s serial port is configured with the
Y command for the printer. The printer sup
ports interface data rates from 1200 to 38,400 baud. See the EPL2 programmer's manual for details.
The printer’s serial port default configuration is:
9600 baud 8 bit data 1 stop bit No parity
The printer and the terminal communication speeds and settings must match. Check the printer’s settings with the AutoSense routine’s “Dump Mode” status printout.
-
Symbol Terminal
Serial Interface
Pin # Signal
1 5.0V input 2 DSR 3 RxD 4 RTS 5 TxD 6 CTS
7I1
8I2
9 DTR 10 XGND 11 PGND
The figure below displays the connections needed to communicate with the printer via the printer’s custom serial interface. The printer’s connector is a SMK p/n CSS5014-0314R.
Description
5.0V applied by terminal, used to turn printer on. Not Used Data Receive Ready to Send (Hardware flow control) Data Transmit Clear to Send (Hardware flow control) Interrupt 1 used by terminal application to initiate
scanning. (Terminal side is “high” activate) Not Used Not Used Digital Ground (Connected to PCB ground)
Power Ground (Connected to PCB ground) 12 8V input 13 Thermistor
14 Thermistor
980402-001 Rev.A 31
Reserved
Connected to PCB ground
Connected to Analog input of microprocessor (used
to monitor stepper motor operating temperature)
Page 38
32 980402-001 Rev.A
Page 39
Appendix B
TR 220 Command Reference
This section outlines the mobile printer EPL2 commands supported by the TR 220 printer. It is intended as a quick reference for EPL2 page mode programmers. The EPL Page Mode
Programmer’s manual is available in electronic
form on the user’ documentation CD or on the Internet at www.zebra.com
.
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Page 40
Command Summary for the TR220 Mobile Printer
The EPL2 command and description are noted in the left columns, while the unique TR220 operation appears in the right column.
Command
A ASCII Text
AUTOFR Automatic Form Printing
B Bar Code b MaxiCode
C Counter C Cut Immediate D Density
EI Print Soft Font Info. EK Delete Soft Font eR User Definable Error Response
ES Store Soft Font
f Cut/Peel Position
FE End Form Store
FI Print Form Info. FK Delete Form FR Retrieve Form
FS Store Form
GG Retrieve Graphics
GI Print Graphics Info.
GK Delete Graphic
GM Store Graphic
GW Direct Graphic Write
I Character Set Selection
JB Disable Top Of Form Backup
JF Enable Top Of Form Backup
LE Line Draw Exclusive
LO Line Draw Black
LS Line Draw Diagonal
LW Line Draw White
M Memory Allocation
N Clear Image Buffer
o Cancel Customized Settings oB Cancel Customize Bar Code oE Line Mode Font Substitution
oH Macro PDF Offset
oM Disable Initial Esc Sequence Feed
oR Character Substitution (Euro)
Description
PDF417
TR220 Unique Operation
Not Supported
Not Supported
Not Supported
Not Supported
Not Supported
Not Supported
34
980402-001 Rev.A
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Command Summary for the TR220 Mobile Printer
Command
Description
oW Customize Bar Code Parameters
O Options Select
OEPL1 Set Line Mode
P Print
PA Print Automatic
Set Form Length
Q
Transmissive (Gap) Sensor
Black Line Sensor Continuous Stock
q Set Form Width R Set Reference Point
r Set Double Buffer Mode
S Speed Select
TD Define Date Layout (& Print Date)
TS Set Real Time Clock TT Define Time Layout (& Print Time)
U Print Configuration UA Enable Clear Label Counter Mode UB Reset Label Counter Mode
UE External Font Information Inquiry UF Form Information Inquiry
UG Graphic Information Inquiry
UI Host Prompts/Codepage Inquiry
UM Codepage & Memory Inquiry
UN Disable Error Reporting
UP Codepage & Memory Inquiry/Print
UQ Configuration Inquiry
US Enable Error Reporting
U% Host Prompt/Battery Inquiry U%
Host Prompt/Motor Temperature Inquiry
V Define Variable
W Windows Mode
xa Sense Media
X Box Draw
Y Serial Port Setup Z Print Direction ? Download Variables
^@ Reset Printer
^ee Status Report - Immediate
TR220 Unique Operation
Not Supported Not Supported
Single Buffer Only
Auto Selects Speed
Not Supported Not Supported Not Supported
Status LED Enable
Mobile Printers Only Mobile Printers Only
Not Supported
Not Supported
980402-001 Rev.A 35
Page 42
General Printer
Configuration
Information
The TR 220 mobile printer has features that re quire special consideration when program ming. The EPL2 command support has been modified to maximize battery charge utilization and ignore unusable features. Some of the features and commands that need special con sideration when developing applications in clude the following:
The TR 220 printer operates in Single Buffer
Mode only. Single buffering increases the maximum
image buffer size to 2235 dots long (22 inches/ 558.8mm) with the maximum print width of 384 dots (1.89 inches/ 48 mm).
Speed (S) is automatically adjusted to maxi- mize battery life. It can not be set by program­ming.
-
-
-
-
Density (D) has a default value of 10. The programmer should set this value to the low­est level that produces ausable label to maxi­mize battery life.
The use of large, highly dot dense images (solid black) is not recommended. This will reduce battery charge utilization. The printer is rated to print at 25% density (3mm solid black bar across the print width alternated with a 9mm non-printing bar or an equiva lent density pattern).
Long multiple label or high density print jobs may cause the printer to temporarily delay printing operations while the motor or print head cool to safe operation temperatures.
The Enable Error Reporting (US) command enables the command syntax error reporting via the orange printer status indicator.
-
36
980402-001 Rev.A
Page 43
U% Host Prompts/Motor Temperature
Description EPL2 Mobile Printers Only (TR 220) - This
command will cause the printer to send to the host the motor temperature status through the mobile printer’s serial port.
Syntax
U%
The printer will send motor temperature in 2ºC increments to the host via the serial port. The printer uses the data format of NNdeg C, where NN equals the motor temperature.
Range Reported (
U%
Degrees Celsius): 24NN<60
EPL2 Mobile printers suspend printing operations, including printer to host communication, until the motor returns to safe operating temperatures.
The mobile printer will stop printing are 60ºC or higher.
Example:
980402-001 Rev.A 37
The printer will resume printing at 50ºC.
U%¿ : Command sent to printer
: Printer responds with motor temperature : 24 deg C
Page 44
U$ Host Prompts/Battery Status
Description EPL2 Mobile Printers Only (TR 220) - This
command will cause the printer to send to the host the battery charge status.
Syntax
U$
The printer will send information about battery charge status in increments of 10 percent. The printer uses the data format of VccNNN%, where NNN represents the battery’s charge level.
EPL2 Mobile printers suspend all new printing operations, including printer to host communication, until the battery charge level is greater than 20%.
Print jobs or forms (single label or batch operations) will continue processing until finished.
The mobile printer will accept new commands and print after the battery charge is greater than 20%.
Example:
38 980402-001 Rev.A
U$¿ : Command sent to printer
: Printer responds with : Vcc90%
Page 45
US Enable Error Reporting
Description Use this command to enable the printer’s status
reporting feature.
Serial Port - If an error occurs, the printer will send a NACK(0x15), followed by the error number, to the computer. If no errors occur, the printer will echo ACK(0x6) after each P com mand.
If paper or ribbon empty occurs, the printer will send, through the serial port, a”-07” and “Pnnn” where nnn is the number of labels re maining to print.
Mobile Printers Only (TR220) - Enables command error reporting via printer’s status in­dicator, as well as, the serial port.
-
-
Syntax
US[p1]
The printer’s default setting is off.
Parameters p
If no errors occur, the printer will echo ACK(0x6) after each label that is successfully printed.
= 1 Optional Parameter
1
980402-001 Rev.A 39
Page 46
US Command - Enable Error Reporting
Code Error/Status Description
No Error
00
Syntax Error
01
Object Exceeded Label Border
02
Bar Code Data Length Error
03
(e.g.: EAN-13 is a 12 or 13 digit only) Insufficient Memory to Store Data
04
Memory Configuration Error
05
RS-232 Interface Error
06
Paper
07
Duplicate Name: Form, Graphic or Soft Font
08
Name Not Found: Form, Graphic or Soft Font
09
Not in Data Entry Mode
10
Pause Mode or Paused in Peel mode
12
Mobile Printers: Print head too hot
13
Mobile Printers: Motor too hot
14
Mobile Printers: Battery low warning (40%)
15
Mobile Printers: Battery low limit (20%)
16
Does not fit in area specified
50
Data length to long
51
PDF-417 coded data to large to fit in bar code
93
40 980402-001 Rev.A
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