Zebra TLP2746 Service Manual

TLP2746
Mid-Range Thermal Printers Service Manual
980023-005 Rev.B
©2001 Zebra Technologies Corporation
ii 980023-005 Rev.B
INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
TROUBLESHOOTING GUIDE . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
REQUIRED TOOLS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
REPLACING PARTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Exterior Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Power & Main PCBA Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Set AC Voltage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
AC Power Module & Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Main PCBA Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
IC Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Main Cable Harness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
DC Power Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Main PCBA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Print Head Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Label Guide & Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Label Sensor PCBAs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Head-up Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Label Taken Sensor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Peel Mechanism. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Label Guide Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Ribbon Pulley (60 tooth) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Ribbon Drive Belt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Rewind Drive Pulley . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Platen Belt (120 tooth) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Platen Clutch & 42 Tooth Pulley . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Ribbon Collar & Spring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Ribbon Tubes & Shaft Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Rewind Tube & Shaft Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Platen Bearing & Replacement Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Lower Print Mechanism . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Print Head Carriage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Cutter Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Securing the Main Harness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Printer Configuration Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
DC Power Verification & Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Platen Belt and Motor Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Tube Tension Verify & Adjust. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Ribbon Path Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Packaging for Shipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
CLEANING AND MAINTENANCE . . . . . . . . . . . . . . . . . . . . . . . . . . 71
980023-005 Rev.B iii
FOREWORD
This manual provides maintenance, diagnosis, service and repair information for the TLP2746 printer models manufactured by Zebra Technologies Corporation, Camarillo, California.
TECHNICAL SUPPORT
If for any reason you require product technical support, please contact the Distributor where you first purchased your equipment. If they cannot help you or at their direction, contact Zebra Repair Administration.
RETURN MATERIALS AUTHORIZATION
Before returning any equipment to Zebra for in warranty or out of warranty repair, contact Repair Administration for a Return Materials Authorization (RMA) number. Repack the equipment in the original packing material and mark the RMA number clearly on the outside. Ship the equipment, freight prepaid, to the address listed below:
Zebra Repair Administration, USA
1001 Flynn Road
Camarillo, CA 93012
Phone: +1 (805) 579-1800
FAX: +1 (805) 579-1808
Label Printers: Card Printers:
Zebra International, Europe Zebra International, Europe
Zebra House, The Valley Centre Zone Indutrielle, Rue d'Amsterdam
Gordon Road, High Wycombe 44370 Varades, France
Buckinghamshire HP13 6EQ, United Kingdom Phone: +33 (0) 240 097 070
Phone: +44 (0) 1494 472872 FAX: +33 (0) 240 834 745
FAX: +44 (0) 1494 450103
COPYRIGHT NOTICE
This document contains information proprietary to Zebra Technologies Corporation. This document and the information contained within is copyrighted by Zebra Technologies Corporation and may not be duplicated in full or in part by any person without written approval from Zebra. While every effort has been made to keep the information contained within current and accurate as of the date of publication, no guarantee is given or implied that the document is error-free or that it is accurate with regard to any specification. Zebra reserves the right to make changes, for the purpose of product improvement, at any time.
TRADEMARKS
TLP2746 is service mark and Zebra Technologies is a trademark of Zebra Technologies Corporation. Windows and MS-DOS are registered trademarks of Microsoft Corp. All other marks are trademarks or registered trademarks of their respective holders.
OPERATOR CAUTIONS AND WARNINGS
These pages describe general safety and maintenance procedures that an operator must follow. They are referenced throughout the service manual. The manual may include other warnings and cautions not displayed here.
iv 980023-005 Rev.B
Warning - Shock Hazard
The printer should never be operated in a location where it can get wet. Personal injury could result.
Warnung - Stromschlaggefahr - Der Drucker sollte nie an feuchten Standorten in Betrieb genommen werden. Es besteht erhöhte Verletzungs und Unfallgefahr.
Warning - Static Discharge
The discharge of electrostatic energy that accumulates on the surface of the human body or other surfaces can damage or destroy the print head or electronic components used in this device. DO NOT TOUCH the print head or the electronic components under the print head assembly.
Caution - Printer Setup & Handling
1)When installing or modifying the printer setup or configuration, ALWAYS TURN POWER OFF Before
A) Connecting any cables. B) Performing any cleaning or maintenance operations. C) Moving the printer.
:
2) Damage to the printer interface connector, accessories or enclosure may result from placing the printer on it’s front bezel or backside during unpacking or handling.
980023-005 v
Media Cautions & Tips
1) Always use high quality Zebra approved labels and tags. Zebra approved supplies can be ordered from your Zebra dealer. For the name of a dealer in your area, call Zebra Customer Service at one of the numbers listed on the back page of this manual.
2) If poor quality, adhesive backed labels are used, that DO NOT lay flat on the backing liner, the exposed edges may stick to the label guides and rollers inside the printer, causing the label to peel off from the liner and jam the printer.
3) DO NOT use non-Zebra transfer ribbon. Permanent damage to the print head may result if a non-Zebra ribbon is used. Non-Zebra ribbons maybe wound incorrectly for the printer or contain chemicals that may damage the print head.
4) IMPORTANT - If a transfer ribbon is installed incorrectly by the operator, damage to the print head may result.
5) DO NOT use a ribbon when printing with direct thermal media.
Media Reload Tip
If you should run out of labels or ribbon while printing, DO NOT turn the power switch OFF (0) while reloading or data loss may occur. The printer will automatically resume printing when a new label or ribbon roll is loaded.
Print Mode Control
The printer is reconfigured for direct thermal (or thermal transfer) printing with the “O” command. See the EPL2 programmer's manual for details.
Print Quality Tip
Print density (darkness) is affected by the heat energy (density setting) applied and by the print speed. Changing both Print Speed and Density may be required to achieve the desired results.
vi 980023-005
INTRODUCTION
This service manual is intended for the field service engineer or technician. It's scope covers routine maintenance, troubleshooting and repair procedures for the printer.
Follow the parts replacement procedures as closely as possible. If you are unsure of any procedure, please contact your service representative or call the Zebra Technologies technical support group at (805) 579-1800. See our web site at www.zebra.com options: printer drivers, software, firmware, FAQ's, contacts, supplies, etc..
Zebra Technologies stocks all Zebra replacement parts for the printer. Be sure your facility stocks sufficient parts so that scheduled maintenance can take place in a timely manner.
Unpacking the Printer
Printers are carton shipped and wrapped inside a protective bag. Keep all packing materials in case you need to reship the printer later or store the printer for any length of time.
Preparing a Static-Safe Work Area
Prepare a static-safe work area before opening the printer for repair. The area must include a properly grounded conductive cushioned mat to hold the printer and a conductive wrist strap for the technician. ESD protective devices are available from most electronic supply stores or by contacting 3M corporation at (800) 328-1368.
for a complete list of international support
Environmental and Shock Protection
Extreme temperature and humidity fluctuations or mishandling can damage the printer and power supply. Allow 30 minutes or more before opening the printer's plastic bag. This time allows the printer to stabilize temperature especially after storage in a cool, dry location and then placement in a warmer, more humid location. Warm, humid air condenses on the cool components of the printer and this condensation may damage the components.
Move the printer carefully. While the printer has sturdy construction, mechanical damage can certainly result from falls or rough handling.
980023-005 Rev.A 1
Models
Many of the earlier model Zebra printers are similar in appearance to the Zebra TLP2746 thermal printer. The printer features that identify the TLP2746 printer from similar Zebra printers are:
Printer Color - Light Grey
Flash Programmed Printer Memory - No Memory Cartridge (see the rear panel of printer)
Carbon Fiber (Black) 1 inch (inner diameter) Media Roll Holder
Label Dispense (Peel) and Batch Mode Switch (see the rear panel of printer)
A High Tension Label Dispense (Peel) Mechanism
Head-Up Sensor (small sensor slot in the center panel)
300 Watt Power Supply
Expanded Language Support (14 MS DOS™ and 7 Windows™ code pages)
Industry Standard Bar Code including PDF417 and Maxicode two dimensional bar codes
Memory Expansion up to 1 MByte (Flash) and 512 SRAM (Image Buffer)
Optional Asian Language Support - Today, including Japanese, Chinese and Korean
Optional Cutter
Optional Real Time Clock (RTC) with a ten year battery life
TLP2746
Printers with thermal transfer printing have ribbon tubes above the print head mechanism and can print in Direct Thermal or Thermal Transfer print modes.
See service procedure 980023-150 to help you identify installed printer features and modes.
2 980023-005 Rev.A
Conventions
This manual uses the following notations to call attention to important information.
ICON / SYMBOL MEANING
WARNING - critical safety information.
CAUTION - problem avoidance messages.
STATIC SENSITIVE - follow procedures that protect against the discharge of electrostatic energy that accumulates on the surface of the human body or other objects as this discharge can damage or destroy the print head and other electronic components.
HEAT - The print head becomes hot while printing. Protect against personal injury. DO NOT touch the print head. Use only the cleaning pen to perform maintenance.
MOVIE
NOTE - important instructions and reminders.
HINT - helpful information.
Quicktime Movie - Click on this Icon in the electronic version of this manual for an instruction video.
980023-005 Rev.A 3
4 980023-005 Rev.A
TROUBLESHOOTING GUIDE
PROBLEMS SOLUTIONS
With the STATUS indicator light GREEN, the printer appears to be working, but nothing is printed.
Status indicators do not light when power switch is on (I)
Printer appears to be working with the indicator light GREEN, but nothing is printed.
1. Verify the labels are the correct type.
2. Check the roll and verify that the print surface faces up for printing.
3. Check the transfer ribbon is correctly routed and has the ink side out for thermal transfer printing, only.
1. Check power connections from the printer to the outlet.
2. Remove power supply and check fuse. If blown, replace the power supply.
3. Verify power supply voltage settings, AC input voltage (110VAC or 220VAC), and DC voltage (980023-152).
4. Printer works, but no indicator light. Replace the control panel.
1. Check the connections between the printer and the cable as well as the cable and the computer.
2. Verify the labels are the correct type.
3. Check the roll and verify that the print surface faces up for direct thermal printing.
4. Check the transfer ribbon is correctly routed and has the ink side down.
5. Check print head wire bundle connections at main PCBA.
980023-005 Rev.A 5
PROBLEMS SOLUTIONS
1. Wipe the print head with the cleaning pen.
2. Adjust print speed/darkness in software or with programming.
Printing is uniformly faded or poor quality.
3. Check the roll and verify that the media print surface is facing up.
4. Verify the correct combination thermal transfer ribbon and media are in use.
Printing has streaks, white (non printing) lines, uneven printing (a side or sides), or faded print areas.
Printing stops and the STATUS indicator lights RED.
1. Wipe the print head with the cleaning pen.
2. Use the "SAVE-A-PRINTHEAD" cleaning film (P/N 44902) contamination build-up.
3. The head may be worn out and needs to be replaced.
4. Static damage from touching the head has blown out pixels or the electronic logic circuitry in the print head assembly. Replace the head or secondarily the main board.
5. The main board has failed components.
6. The print head cable is loose or damaged.
1. Possible problem sensing labels with transmissive (gap) sensor. Perform AutoSense adjustment. Align the transmissive (gap) sensor position, see the user’ manual.
2. Possible problem with label media. a) Gap between the bottom of a label and the top of the next label should be at least 1/16" (1.6mm). b) For tags, see Tag Media Sensing, page . c) Use only Zebra approved labels and tags.
3. Possible label jam.
4. Check that the media is correctly routed.
5. Possible software/programming problem. a) Check the printer memory configuration. b) Refer to the EPL2 Programming manual for the correct data syntax.
6. Transmissive sensor is dirty. Clean the media path.
Printer is in dump mode but nothing
1. File does not contain a form feed code that will advance sheet. Press
prints after sending file.
ASCII characters print
1. Printer may be in dump mode. Press the Feed button to reset to
in place of expected label art and bar
2. Check serial port configuration using the Y command. See the EPL2
codes.
6 980023-005 Rev.A
the Feed button to print data in the printer’s buffer.
normal operation.
programmer’s manual.
PROBLEMS SOLUTIONS
1. Align the transmissive (gap) sensor near the narrowest gap between labels.
2. Perform the AutoSense adjustment.
Printing stops and status indicator lights red
3. Check that gap between labels is at least 1/16 inch (1.6mm)
4. For tags, see the discussion of Tag Media Sensing.
5. Check for media jam.
6. Check media is correctly routed.
7. Check printer memory configuration and correct data syntax.
8. Transmissive (gap) is dirty. Clean media path.
1. Check for out-of-media condition or missing labels in the middle of a roll.
2. Check for out-of-ribbon condition or damage or previous use of ribbon in middle of roll.
Status indicator remains red.
3. Check the ribbon and label stock or correctly routed
4. If using direct thermal printing, check that programmed mode or printer driver is set for direct thermal printing. See the programmer’s book for details.
5. Transmissive (gap) sensor may be dirty. Clean media path.
6. Check the printer carriage is closed and latched.
Rubbing noise when pressing Feed button.
Cutter makes incomplete cuts or cuts in the wrong spot.
1. Media is not loaded and the platen is rubbing against the print head. Insert media (and load ribbon if necessary) between carriage and platen.
1. Printer is set for dispense/peel mode. Move switch to batch position.
2. Form length is set wrong. Change length through printer driver or programming language. See the EPL2 programming manual.
The printer firmware is updated by way of the parallel port.
1. Use the download utility to send firmware to the printer.
Printer firmware must be updated.
2. Optionally, you can download from the c:\ prompt by typing copy/b filename lpt1: from the directory holding the update file.
The printer's light should start flashing green-orange, and then every few seconds will flash red a couple of seconds. Once the update is done, the light goes dark then comes on green.
Print Head Life
The print head has a limited life and is considered a consumable item. The media rubs across the print head print elements and wears away the surface. This process is affected by many factors relating to the media material, operational settings and environment. To maximize your print head life, use the "SAVE-A-PRINTHEAD" cleaning film (P/N 44902) contamination build-up after every roll.
980023-005 Rev.A 7
Identifying Print Head Problems
The print head wears with printer use. If the print quality does not improve after cleaning, the print head may require replacement. Printing with worn damaged print elements may create unreadable bar codes. Print head damage can be caused by improper cleaning (unapproved fluids or implements), electro static discharge (ESD), and touching the print head (contaminates, ESD and body oil acids). The following are examples of print head wear or damage.
Weak or Damaged Print Elements
(Full-On Print Pattern)
Weak or Damaged Print Elements or Print Logic
(Rotating Print Element Pattern)
8 980023-005 Rev.A
REQUIRED TOOLS
Make use of the following tools while performing replacement procedures:
Torque wrench with 1/4" hex receptacle)
Phillips driver #1 (tip for 1/4" hex receptacle)
Phillips driver #2 (tip for 1/4" hex receptacle)
Allen key socket tip drivers (tip for 1/4" hex receptacle); sizes: 1/16", 5/64", 3/32", 1/8", 4mm
Nut driver, sizes: 7mm, 8mm, 1/4"
Flat Blade screwdriver (small)
needle-nose pliers
pliers for E-ring retainers (12R)
pliers for axial retainers
pliers for integrated chips
tweezers
Clutch torque bit (and torque gauge are spare 105902-060)
.005" shim
Loctite 222 thread locker or equivalent
980023-005 Rev.A 9
10 980023-005 Rev.A
REPLACING PARTS
To access some parts, you need to dissemble other parts; therefore, other procedures must be followed before and after performing a particular replacement.
MOVIE
980023-005 Rev.A 11
Exterior Cover
Preparations
The printer's exterior cover needs to be removed to perform most of the disassembly and replacement procedures for the printer.
NOTE
Before starting the procedure, open the printer, then remove media and any ribbon from the printer.
Shock Hazard Always turn off the printer before performing any maintenance or repair operations. Wait for the indicator light to be dark, then unplug the power cord.
Tools:
#2 Philips screw driver
Removal
1. Remove the two (2) upper screws and two (2) lower screws shown. Lift the cover off.
Installation
1. Place the cover in position. Secure the cover with the two (2) upper screws (and washers) and the two (2) lower screws (and washers) shown
MOVIE
MOVIE
Protect against static discharge when handling the printer with the cover removed. Your work area must be static-safe and should include a properly grounded conductive cushioned mat to hold the printer and a conductive wrist strap for yourself.
12 980023-101 Rev.B
Print Head
Preparations
Before starting the procedure, open the printer, then remove media and any ribbon from the printer.
Tools:
Flat blade screw driver
Removal
1. Open the print head assembly.
2. Lower the print head by loosening the mounting screw accessed through a hole in the top of the print head assembly.
3. Detach the print head (ribbon) cable.
Installation
1. Connect the replacement print head. Pin 1 on the print head and cable is toward the center panel of the printer.
2. Align the print head with the two bracket alignment pins.
3. Secure print head to print head bracket by tightening the print head bracket screw. Tighten the screw to 4.7 ±1 in. lb.
MOVIE
4. Close and open the print head and recheck that the print head cable still secure and connected to the print head.
5. Clean the print head after completing installation.
980023-102 Rev.B 13
MOVIE
Power & Main PCBA Access
Preparations
The exterior cover must be removed prior to proceeding. (980023-101)
Tools:
#2 Philips screw driver
1. For easier access to the power supply and Main PCBA, remove the two (2) screws securing it to the bottom of the printer chassis.
With the printer on it's right side, hold the power supply while removing the two (2) screws (and washers) that secure it to bottom panel.
2. Disconnect the AC input power connector plug from the power supply. This allows easier access to the power supply without disassembling the cabling and cable ties.
3. Swing the power supply out to gain access to the voltage setting jumper.
MOVIE
WASHERS
SCREWS
Set the power supply down gently on the printer base to keep the supply from swinging into the Main PCBA and damaging components.
Caution - The connectors or the cable's tie down may come loose or inadvertently disconnected if special care is not taken.
14 980023-103 Rev.B
Set AC Voltage
Preparations
The exterior cover must be removed prior to proceeding. (980023-101) The power supply must be detached from the bottom panel for access. (980023-103)
Set Voltage
1. Move the voltage selection jumper wire to the appropriate voltage pin. Verify the correct voltage is marked next to the jumpers pin.
Re-assemble Printer
2. Remount the power supply using the screws and washers. Keep the power supply from swinging into the Main PCBA and damaging components.
3. Verify that the cables and ties have not become loose or damaged. Verify that the cable tie points have not moved, allowing the cables to touch belts or gears.
230VAC
AC
Input
110VAC
MOVIE
1
DC
Supply
Voltage
to PCBA
4. Re-attach the exterior cover.
Fuse Warning If the power supply's fuse has blown, the power supply most likely has
NOTE
a critical component failure. Most cases require power supply replacement.
980023-104 Rev.B 15
Power Supply
Preparations
The exterior cover must be removed prior to proceeding. (980023-101) The AC input power voltage (jumper) should be set prior to installing the power supply.
(980023-104) Some power supplies come with DC power cables and may also require changing. (980023-113)
Tools:
#2 Philips screw driver
Removal
1. Cut the tie-wrap securing the cables to the top of the power supply. Caution - Do not
cut the cables!
2. With the printer on it's right side, hold the power supply while removing the two (2) screws (and washers) that secure it to bottom panel. Set the power supply down gently on the printer base to keep the supply from swinging into the Main PCBA and damaging components.
3. With printer upright, tilt the power supply outward to rest on it's side.
4. Disconnect the two (2) cables and remove the power supply.
Installation
1. Verify the power supply voltage setting. Reconfigure the power setting as necessary.
MOVIE
Cut
2. Set the replacement power supply in position. Reconnect power cables.
3. Remount the power supply the screws and washers.
5. Attach a new cable tie to the anchor on the power supply (top front outside corner). Loop a new cable tie through the cable anchor and re-attach the cable bundle to the power supply chassis.
16 980023-105 Rev.B
WASHERS
SCREWS
AC Power Module & Switch
Preparations
The exterior cover must be removed prior to proceeding. (Procedure 980023-101) The power supply must be unscrewed from the printer's bottom plate. (Procedure 980023-103)
Power Switch Removal
1. Push the retaining tabs into the side of the power switch or AC power filter module and slide the switch out of the back panel.
Power Switch Installation
1. Disconnect the old switch's wires, one at a time, and reconnect them to the new switch in the same position. Note the switch's orientation, 1 (one) to the outside and 0 (zero) towards the center panel.
MOVIE
2. Push the new switch into the back panel until flush with the back panel. Wiggle it from the inside to very that it has locked in place.
AC Module Removal
1. Push the retaining tabs into the side of the AC power filter module and slide the module out of the back panel.
AC Module Installation
1. Disconnect the old module's wires, one at a time, and reconnect them to the new switch in the same position. Note the module's orientation, ground towards the bottom plate.
2. Push the new module into the back panel until flush with the back panel. Wiggle it from the inside to very that it has locked in place.
980023-106 Rev.B 17
Main PCBA Configuration
The following diagrams the printer's physical location for the memory and real time clock (RTC) chips.
Print Engine
Firmware
MOVIE
Extended Image
Printer SRAM
(in Spare PCBA's also)
Image Engine
Firmware
U14
U31
U24
U13
U2
U18
U25
U26
U34
&
U33
U27
Standard Image
Printer SRAM
(Spare PCBA's also)
Asian Language Flash Firmware
(in Spare PCBA's also)
To identify the printer's Main PCBA configuration without opening the printer, use the printer's AutoSense procedure.
18 980023-109 Rev.B
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