TC8300
Touch Computer
User Guide
for Android™ 10
MN-003669-02EN Rev A
ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corporation, registered in
many jurisdictions worldwide. All other trademarks are the property of their respective owners.
© 2020 Zebra Technologies Corporation and/or its affiliates. All rights reserved.
Information in this document is subject to change without notice. The software described in this document
is furnished under a license agreement or nondisclosure agreement. The software may be used or copied
only in accordance with the terms of those agreements.
For further information regarding legal and proprietary statements, please go to:
SOFTWARE:www.zebra.com/linkoslegal
COPYRIGHTS:www.zebra.com/copyright
WARRANTY:www.zebra.com/warranty
END USER LICENSE AGREEMENT: www.zebra.com/eula
Terms of Use
Proprietary Statement
This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries
(“Zebra Technologies”). It is intended solely for the information and use of parties operating and
maintaining the equipment described herein. Such proprietary information may not be used, reproduced,
or disclosed to any other parties for any other purpose without the express, written permission of Zebra
Technologies.
Product Improvements
Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs are
subject to change without notice.
Liability Disclaimer
Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are
correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and
disclaims liability resulting therefrom.
Limitation of Liability
In no event shall Zebra Technologies or anyone else involved in the creation, production, or delivery of the
accompanying product (including hardware and software) be liable for any damages whatsoever
(including, without limitation, consequential damages including loss of business profits, business
interruption, or loss of business information) arising out of the use of, the results of use of, or inability to
use such product, even if Zebra Technologies has been advised of the possibility of such damages. Some
jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
Publication Date
October 27, 2021
2
Contents
About this Guide............................................................................................................................... 12
Introduction .................................................................................................................... 12
Configurations................................................................................................................ 12
Notational Conventions .................................................................................................. 15
Icon Conventions ........................................................................................................... 16
Service Information ........................................................................................................ 16
Determining Software Versions...................................................................................... 17
Determining the Serial Number...................................................................................... 17
Getting Started.................................................................................................................................. 18
Introduction .................................................................................................................... 18
Unpacking............................................................................................................... 18
Removing the Screen Protective Film .................................................................... 18
Features........................................................................................................................ 19
Setup.............................................................................................................................. 21
Installing the microSD Card.................................................................................... 21
Installing the Battery ............................................................................................... 24
Charging the Battery............................................................................................... 24
Powering on the Device ................................................................................................. 25
Google Account Setup............................................................................................ 26
Zebra Visibility Services ................................................................................................. 27
Hot Swap Mode.............................................................................................................. 29
Replacing the Battery..................................................................................................... 29
Using the Device............................................................................................................................... 31
Home Screen ................................................................................................................. 31
Setting Home Screen Rotation ............................................................................... 32
Status Bar............................................................................................................... 32
Notification Icons.............................................................................................. 32
Status Icons ..................................................................................................... 33
3
Contents
Managing Notifications ........................................................................................... 34
Opening the Quick Access Panel ........................................................................... 35
Quick Access Panel Icons................................................................................ 35
Editing Icons on the Quick Settings Bar ................................................................. 35
Battery Management...................................................................................................... 36
Checking Battery Status ......................................................................................... 36
Monitoring Battery Usage ....................................................................................... 36
Low Battery Notification.......................................................................................... 36
Turning Off the Radios ........................................................................................... 37
Interactive Sensor Technology....................................................................................... 37
Waking the Device ......................................................................................................... 37
USB Communication...................................................................................................... 38
Transferring Files.................................................................................................... 38
Transferring Photos ................................................................................................ 38
Disconnect from the Host Computer ...................................................................... 38
Settings.............................................................................................................................................. 39
Accessing Settings......................................................................................................... 39
Display Settings ............................................................................................................. 39
Setting the Screen Brightness Manually................................................................. 39
Setting the Screen Brightness Automatically.......................................................... 39
Setting Night Light .................................................................................................. 39
Setting Screen Rotation.......................................................................................... 40
Setting Screen Timeout .......................................................................................... 40
Ambient Display...................................................................................................... 40
Setting Font Size .................................................................................................... 41
Setting Display Size................................................................................................ 41
Touch Panel Mode ................................................................................................. 41
Setting the Date and Time ............................................................................................. 42
General Sound Setting................................................................................................... 42
Sound Options........................................................................................................ 42
Setting Wake-Up Sources.............................................................................................. 43
Remapping a Button ...................................................................................................... 43
Keyboards......................................................................................................................43
Keyboard Configuration.......................................................................................... 44
Enabling Keyboards ......................................................................................... 44
Switching Between Keyboards......................................................................... 44
Using the Android and Gboard Keyboards............................................................. 44
Edit Text ........................................................................................................... 44
Entering Numbers, Symbols, and Special Characters ..................................... 44
Using the Enterprise Keyboard............................................................................... 44
4
Contents
Numeric Tab..................................................................................................... 45
Alpha Tab......................................................................................................... 45
Additional Character Tab ................................................................................. 45
Scan Tab.......................................................................................................... 45
Language Usage............................................................................................................ 45
Changing the Language Setting ............................................................................. 45
Adding Words to the Dictionary .............................................................................. 45
Notifications.................................................................................................................... 46
Setting App Notifications ........................................................................................ 46
Viewing Notification Settings for All Apps ........................................................ 46
Controlling Lock Screen Notifications .............................................................. 46
Blink Light......................................................................................................... 47
Applications ...................................................................................................................................... 48
Accessing Apps.............................................................................................................. 50
Switching Between Recent Apps............................................................................ 50
Battery Manager............................................................................................................. 51
Opening Battery Manager ...................................................................................... 51
Battery Manager Information Tab........................................................................... 51
Camera ......................................................................................................................... 53
Taking Photos......................................................................................................... 53
Taking a Panoramic Photo ..................................................................................... 54
Recording Videos ................................................................................................... 54
Photo Settings ........................................................................................................ 55
Rear Camera Photo Settings ........................................................................... 55
Video Settings ........................................................................................................ 56
Rear Camera Video Settings ........................................................................... 56
DataWedge Demonstration............................................................................................ 57
Scanner Selection .................................................................................................. 57
PTT Express Voice Client ............................................................................................. 58
PTT Express User Interface ................................................................................... 58
PTT Audible Indicators ........................................................................................... 59
PTT Notification Icons ............................................................................................ 59
Enabling PTT Communication................................................................................ 59
Selecting a Talk Group ........................................................................................... 60
PTT Communication............................................................................................... 60
Creating a Group Call ...................................................................................... 60
Responding with a Private Response .............................................................. 60
Disabling PTT Communication ............................................................................... 60
RxLogger....................................................................................................................... 61
RxLogger Configuration.......................................................................................... 61
Configuration File ................................................................................................... 61
5
Contents
Enabling Logging.................................................................................................... 61
Disabling Logging ................................................................................................... 61
Extracting Log Files ................................................................................................ 61
Backing Up ............................................................................................................. 61
RxLogger Utility ...................................................................................................... 62
Initiating the Main Chat Head........................................................................... 62
Removing the Main Chat Head ........................................................................ 62
Viewing Logs.................................................................................................... 62
Removing a Sub Chat Head Icon..................................................................... 62
Backing Up In Overlay View............................................................................. 62
Sound Recorder............................................................................................................. 62
Data Capture ..................................................................................................................................... 63
Introduction .................................................................................................................... 63
Status LED.....................................................................................................................63
Laser Scanning .............................................................................................................. 64
Imaging .......................................................................................................................... 64
Operational Modes ................................................................................................. 64
Digital Camera ............................................................................................................... 64
Scanning Considerations ............................................................................................... 65
Barcode Capture with Laser Scanner ............................................................................ 65
Barcode Capture with Imager ........................................................................................ 66
Barcode Capture with Camera....................................................................................... 68
Barcode Capture with RS507 Hands-Free Imager ........................................................ 69
Pairing the RS507 Hands-Free Imager Using SSI......................................................... 71
Pairing the RS507 Hands-Free Imager Using Bluetooth HID ........................................ 71
Hands Free Scanning .................................................................................................... 72
Settings................................................................................................................... 73
Scanning Mode ................................................................................................ 74
Proximity Range............................................................................................... 74
Ergonomic Recommendations ....................................................................................... 75
Proper Scanning..................................................................................................... 75
Avoid....................................................................................................................... 75
DataWedge .................................................................................................................... 76
Enabling DataWedge.............................................................................................. 76
Disabling DataWedge ............................................................................................. 76
Supported Decoders............................................................................................... 77
Wireless............................................................................................................................................. 80
Wireless Local Area Networks ....................................................................................... 80
Connecting to a Wi-Fi Network............................................................................... 81
6
Contents
Removing a Wi-Fi Network..................................................................................... 81
WLAN Configuration ...................................................................................................... 81
Configuring a Secure Wi-Fi Network ...................................................................... 81
Manually Adding a Wi-Fi Network .......................................................................... 82
Configuring for a Proxy Server ............................................................................... 83
Configuring the Device to Use a Static IP Address ................................................ 84
Wi-Fi Preferences................................................................................................... 85
Additional Wi-Fi Settings ........................................................................................ 85
Wi-Fi Direct............................................................................................................. 86
Bluetooth........................................................................................................................ 86
Adaptive Frequency Hopping ................................................................................. 86
Security................................................................................................................... 87
Bluetooth Profiles ................................................................................................... 87
Bluetooth Power States .......................................................................................... 88
Bluetooth Radio Power........................................................................................... 88
Enabling Bluetooth ........................................................................................... 88
Disabling Bluetooth .......................................................................................... 89
Discovering Bluetooth Device(s) ............................................................................ 89
Changing the Bluetooth Name ............................................................................... 89
Connecting to a Bluetooth Device .......................................................................... 89
Selecting Profiles on the Bluetooth Device............................................................. 89
Unpairing a Bluetooth Device ................................................................................. 90
Cast................................................................................................................................ 90
Near Field Communications........................................................................................... 90
Reading NFC Cards ............................................................................................... 91
Enterprise NFC Settings......................................................................................... 91
Accessories....................................................................................................................................... 93
Introduction .................................................................................................................... 93
2-Slot USB Charge Cradle............................................................................................. 95
Setup ...................................................................................................................... 97
Charging the Device ............................................................................................... 98
Charging the Spare Battery .................................................................................... 98
Battery Charging..................................................................................................... 98
Main Battery Charging ..................................................................................... 98
Spare Battery Charging.................................................................................... 98
Charging Temperature ........................................................................................... 99
5-Slot Charge Only Cradle............................................................................................. 99
Setup .................................................................................................................... 100
Charging the Device ............................................................................................. 101
Battery Charging................................................................................................... 101
7
Contents
Main Battery Charging ................................................................................... 101
Charging Temperature ................................................................................... 101
5-Slot Charge Only Cradle with Battery Charger ........................................................ 102
Setup .................................................................................................................... 103
Charging the Device ............................................................................................. 103
Battery Charging................................................................................................... 104
Main Battery Charging ................................................................................... 104
Spare Battery Charging.................................................................................. 104
Charging Temperature ................................................................................... 104
5-Slot Ethernet Cradle.................................................................................................. 104
Charging the Device ............................................................................................. 106
Battery Charging................................................................................................... 107
Main Battery Charging ................................................................................... 107
Charging Temperature ................................................................................... 107
Daisy-chaining Ethernet Cradles .......................................................................... 107
Ethernet Settings .................................................................................................. 108
Configuring for a Proxy Server ............................................................................. 108
Configuring Ethernet Static IP Address ................................................................ 109
LED Indicators ...................................................................................................... 110
Establishing Ethernet Connection ........................................................................ 111
5-Slot Ethernet Cradle with Battery Charger................................................................ 111
Setup .................................................................................................................... 112
Charging the Device ............................................................................................. 113
Battery Charging................................................................................................... 113
Main Battery Charging ................................................................................... 113
Spare Battery Charging.................................................................................. 113
Charging Temperature ................................................................................... 114
Daisy-chaining Ethernet Cradles .......................................................................... 114
Ethernet Settings .................................................................................................. 114
Establishing Ethernet Connection ........................................................................ 114
4-Slot Battery Charger ................................................................................................. 114
Setup .................................................................................................................... 115
Charging Spare Batteries............................................................................... 115
Charging Temperature ................................................................................... 116
2-Slot Desk Bracket ..................................................................................................... 116
Assembly .............................................................................................................. 117
Mounting Cradle ................................................................................................... 118
5-Slot Desktop Bracket ................................................................................................ 119
Assembly .............................................................................................................. 120
Mount Cradle ........................................................................................................ 121
Cart Mount ................................................................................................................... 122
Installation ............................................................................................................ 122
5-Slot Cradle Rack Installation..................................................................................... 124
8
Contents
4-Slot Battery Chargers Rack Installation .................................................................... 128
Rack Mount Installation............................................................................................... 132
5-Slot Cradle Wall Installation ...................................................................................... 134
Bottom Tray Assembly ......................................................................................... 134
Bracket Wall Mounting.......................................................................................... 134
4-Slot Battery Charger Wall Installation ....................................................................... 137
Bottom Tray Assembly ......................................................................................... 137
Bracket Wall Mounting.......................................................................................... 137
Condensation Resistant Rear Bezel Replacement ...................................................... 139
Application Deployment................................................................................................................. 142
Security ........................................................................................................................ 142
Secure Certificates....................................................................................................... 142
Installing a Secure Certificate ...................................................................................... 142
Configuring Credential Storage Settings .............................................................. 143
Development Tools ...................................................................................................... 143
Android Application Development ........................................................................ 143
Development Workstation .............................................................................. 143
Enabling Developer Options .......................................................................... 143
EMDK for Android................................................................................................. 144
StageNow ............................................................................................................. 144
GMS Restricted............................................................................................................ 144
ADB USB Setup........................................................................................................... 144
Enabling USB Debugging..................................................................................... 144
Application Installation ................................................................................................. 145
Installing Applications Using the USB Connection ............................................... 145
Installing Applications Using the Android Debug Bridge ...................................... 146
Installing Applications Using a microSD Card ...................................................... 146
Uninstalling an Application ................................................................................... 147
Performing a System Update....................................................................................... 147
Downloading the System Update Package .......................................................... 147
Performing a System Update Using microSD Card.............................................. 147
Performing a System Update Using ADB............................................................. 148
Verifying System Update Installation.................................................................... 149
Enterprise Reset .......................................................................................................... 149
Performing an Enterprise Reset From Device Settings........................................ 149
Downloading the Enterprise Reset Package ........................................................ 149
Performing an Enterprise Reset Using microSD Card ......................................... 149
Performing an Enterprise Reset Using ADB......................................................... 150
Performing a Factory Reset ......................................................................................... 150
Downloading the Factory Reset Package ............................................................ 151
9
Contents
Performing a Factory Reset Using microSD Card................................................ 151
Performing a Factory Reset Using ADB ............................................................... 151
Storage......................................................................................................................... 152
Random Access Memory ..................................................................................... 152
Viewing Memory............................................................................................. 152
Internal Storage .................................................................................................... 153
Viewing Internal Storage ................................................................................ 153
External Storage................................................................................................... 153
Formatting a microSD Card or USB Drive as Portable Storage..................... 153
Formatting a microSD Card as Internal Memory............................................ 153
Enterprise Folder .................................................................................................. 153
Managing Apps ............................................................................................................ 153
App Details ........................................................................................................... 154
Managing Downloads................................................................................................... 154
Maintenance and Troubleshooting .............................................................................................. 155
Introduction .................................................................................................................. 155
Maintaining the Device................................................................................................. 155
Battery Safety Guidelines............................................................................................. 155
Cleaning Instructions.................................................................................................... 156
Approved Cleanser Active Ingredients ................................................................. 156
Harmful Ingredients .............................................................................................. 157
Device Cleaning Instructions ................................................................................ 157
Special Cleaning Notes ........................................................................................ 157
Cleaning Materials Required ................................................................................ 157
Cleaning Frequency ............................................................................................. 157
Cleaning the Device..................................................................................................... 158
Housing .......................................................................................................... 158
Display ........................................................................................................... 158
Exit Window ................................................................................................... 158
Cleaning Battery Connectors................................................................................ 158
Cleaning Cradle Connectors ................................................................................ 158
TC8300................................................................................................................. 159
Specifications ................................................................................................................................. 161
Introduction .................................................................................................................. 161
Data Capture Supported Symbologies......................................................................... 161
SE965 Standard Range Laser Decode Zones ..................................................... 162
SE4750-MR Decode Zones.................................................................................. 163
SE4750-DP Decode Zones .................................................................................. 164
SE4750-DPW Decode Zones............................................................................... 165
10
Contents
SE4770-SR Decode Zones .................................................................................. 166
SE4850 Decode Zones ........................................................................................ 167
I/O Connector Pin-Outs ........................................................................................ 168
2-Slot USB Charge Cradle Technical Specifications............................................ 169
2-Slot DPM USB Charge Cradle Technical Specifications................................... 170
5-Slot Charge Only Cradle Technical Specifications............................................ 170
5-Slot Charge Only Cradle with Battery Charger Technical Specifications .......... 171
5-Slot Ethernet Cradle Technical Specifications .................................................. 171
5-Slot Ethernet Cradle with Battery Charger Technical Specifications................. 172
4-Slot Battery Charger Technical Specifications .................................................. 172
USB and Charging Cable Technical Specifications.............................................. 173
Quick Disconnect Audio Cable Technical Specifications ..................................... 173
3.5 mm Audio Cable Technical Specifications ..................................................... 173
Index ................................................................................................................................................ 174
11
About this Guide
Introduction
This guide provides information about using the device and accessories.
NOTE: Screens and windows pictured in this guide are samples and can differ from actual screens.
Configurations
The TC8300 includes standard, condensation resistant, and premium configurations.
Table 1 Configurations
Radios Data Capture Memory OS Sensors Apps Vibration
Configuration
Base
TC83B0-A005A
510NA
TC83B0-2005A
510NA
TC83B0-3005A
510NA
TC83B0-6005A
510NA
TC83B0-A005A
510RW
TC83B0-2005A
510RW
NFC
Bluetooth 5.0
802.11 a/b/g/n/ac
xx x x x x x x x x
xx x x x x x x x x
xx xxx xxx xx
xx x x x x x x x x
xx x x x x x x x x
xx x x x x x x x x
SE965 Laser Engine
SE4750-DP Imager
SE4750-MR Imager
SE4750-DPA Imager
SE4770-SR Imager
13 MP Camera
SE4850 Imager
4” WVGA Color
4G RAM/32 GB Flash
V8.1.0
AndroidGMS
8G RAM/128 GB Flash
Accelerometer
Proximity Sensor
Gyroscope
Magnet
ATTE
Scan
Touchscreen
12
Table 1 Configurations
Radios Data Capture Memory OS Sensors Apps Vibration
Configuration
802.11 a/b/g/n/ac
TC83B0-3005A
xx xxx xxx xx
510RW
TC83B0-6005A
xx x x x x x x x x
510RW
About this Guide
NFC
Bluetooth 5.0
SE4750-DP Imager
SE4750-MR Imager
SE965 Laser Engine
SE4770-SR Imager
SE4750-DPA Imager
13 MP Camera
SE4850 Imager
4” WVGA Color
4G RAM/32 GB Flash
8G RAM/128 GB Flash
AndroidGMS
V8.1.0
Accelerometer
Gyroscope
Proximity Sensor
Magnet
ATTE
Scan
Touchscreen
TC83B0-2005A
xx x x x x x x x x
510CN
TC83B0-3005A
xx xxx xxx xx
510CN
TC83B0-6005A
xx x x x x x x x x
510CN
TC83B0-2005A
xx x x x x x x x x
510IN
TC83B0-3005A
xx xxx xxx xx
510IN
TC83B0-6005A
xx x x x x x x x x
510IN
Condensation Resistant
TC83B0-2005A
xx x x x x x x x x x
61CNA
TC83B0-3005A
xx xxx xxx xxx
61CNA
TC83B0-6005A
xx x x x x x x x x x
61CNA
TC83B0-2005A
xx x x x x x x x x x
61CRW
TC83B0-3005A
61CRW
TC83B0-6005A
61CRW
TC83B0-2005A
61CCN
TC83B0-3005A
61CCN
TC83B0-2005A
61CIN
xx xxx xxx xxx
xx x x x x x x x x x
xx x x x x x x x x x
xx xxx xxx xxx
xx x x x x x x x x x
13
Table 1 Configurations
Radios Data Capture Memory OS Sensors Apps Vibration
Configuration
802.11 a/b/g/n/ac
TC83B0-3005A
xx xxx xxx xxx
61CIN
Package 1
About this Guide
NFC
Bluetooth 5.0
SE4750-DP Imager
SE4750-MR Imager
SE965 Laser Engine
SE4770-SR Imager
SE4750-DPA Imager
13 MP Camera
SE4850 Imager
4” WVGA Color
4G RAM/32 GB Flash
8G RAM/128 GB Flash
AndroidGMS
V8.1.0
Accelerometer
Gyroscope
Proximity Sensor
Magnet
ATTE
Scan
Touchscreen
TC83BH-2205A
xxx x xx x x xxxx x x x
710NA
TC83BH-3205A
xxx xxx x x xxxx x x x
710NA
TC83BH-6205A
xxx x xx x x xxxx x x x
710NA
TC83BH-2205A
xxx x xx x x xxxx x x x
710RW
TC83BH-3205A
xxx xxx x x xxxx x x x
710RW
TC83BH-6205A
xxx x xx x x xxxx x x x
710RW
TC83BH-2205A
xxx x xx x x xxxx x x x
710CN
TC83BH-3205A
xxx xxx x x xxxx x x x
710CN
TC83BH-2205A
xxx x xx x x xxxx x x x
710IN
TC83BH-3205A
xxx xxx x x xxxx x x x
710IN
Package 2 High Memory
TC83BH-2206A
710NA
TC83BH-3206A
710NA
TC83BH-6206A
710NA
TC83BH-6206A
710RW
TC83BH-2206A
710RW
TC83BH-3206A
710RW
xxx x xx x x xxxx x x x
xxx xxx x x xxxx x x x
xxx x xx x x xxxx x x x
xxx x xx x x xxxx x x x
xxx x xx x x xxxx x x x
xxx xxx x x xxxx x x x
14
Table 1 Configurations
Radios Data Capture Memory OS Sensors Apps Vibration
Configuration
802.11 a/b/g/n/ac
DPM
About this Guide
NFC
Bluetooth 5.0
SE4750-DP Imager
SE4750-MR Imager
SE965 Laser Engine
SE4770-SR Imager
SE4750-DPA Imager
13 MP Camera
SE4850 Imager
4” WVGA Color
4G RAM/32 GB Flash
8G RAM/128 GB Flash
AndroidGMS
V8.1.0
Accelerometer
Gyroscope
Proximity Sensor
Magnet
ATTE
Scan
Touchscreen
TC83B0-4005A
610NA
TC83B0-4005A
610RW
TC83B0-4005A
610CN
TC83B0-5005A
610NA
TC83B0-5005A
610RW
TC83B0-5005A
610CN
TC83B0-4005A
610IN
TC83B0-5005A
610IN
TAA
TC83B0-2005A
510TA
TC83B0-3005A
510TA
xx x x x x x x x x x
xx x x x x x x x x x
xx x x x x x x x x x
xx x x x x x x x x x
xx x x x x x x x x x
xx x x x x x x x x x
xx x x x x x x x x x
xx x x x x x x x x x
xx x x x x x x x x
xx xxx xxx xx
TC83B0-6005A
xx x x x x x x x x
510TA
TC83BH-6205A
xxx x xx x x xxxx x x x
710TA
TC83BH-2205A
xxx x xx x x xxxx x x x
710TA
TC83BH-3205A
xxx xxx x x xxxx x x x
710TA
Notational Conventions
Notational conventions are used to highlight important information.
•Bold text is used to highlight the following:
15
• Dialog box, window and screen names
• Drop-down list and list box names
• Check box and radio button names
• Icons on a screen
• Key names on a keypad
• Button names on a screen.
• Bullets (•) indicate:
• Action items
• Lists of alternatives
• Lists of required steps that are not necessarily sequential.
• Sequential lists (for example, those that describe step-by-step procedures) appear as numbered lists.
Icon Conventions
The following icons are used throughout the document. The icons and their associated meanings are
described below.
About this Guide
NOTE: The text here indicates information that is supplemental for the user to know and that is not
required to complete a task.
IMPORTANT: The text here indicates information that is important for the user to know.
CAUTION: If the precaution is not heeded, the user could receive minor or moderate injury.
WARNING: If danger is not avoided, the user CAN be seriously injured or killed.
DANGER: If danger is not avoided, the user WILL be seriously injured or killed.
Service Information
If you have a problem with your equipment, contact Customer Support for your region. Contact information
is available at: zebra.com/support
When contacting support, please have the following information available:
• Serial number of the unit (found on manufacturing label)
• Model number or product name (found on manufacturing label)
.
• Software type and version number
Customer Support responds to calls by email or telephone within the time limits set forth in support
agreements.
If the problem cannot be solved by Customer Support, the user may need to return the equipment for
servicing and will be given specific directions. We are not responsible for any damages incurred during
shipment if the approved shipping container is not used. Shipping the units improperly can possibly void
the warranty. Remove the microSD card from the device before shipping for service.
16
About this Guide
If the device was purchased from a business partner, contact that business partner for support.
Determining Software Versions
Before contacting Customer Support, determine the current software version on your device.
1. Swipe down from the Status bar with two fingers to open the Quick Access panel, and then touch .
2. Touch About phone.
3. Scroll to view the following information:
•Status
• Battery information
• SW components
• Legal information
• Android security patch level
• Build Fingerprint
Determining the Serial Number
Before contacting Customer Support, determine the serial number of your device.
Touch About phone > Status > Serial number.
17
Getting Started
Introduction
This chapter describes the features of the device and explains how to install and charge the battery and
how to reset the device.
Unpacking
Carefully remove all protective material from the device and save the shipping container for later storage
and shipping.
Verify that box contains all the equipment listed below:
• TC8300
• Battery
• Regulatory Guide.
Inspect the equipment for damage. If you are missing any equipment or if you find any damaged
equipment, contact Support immediately. See Service Information on page 16 for contact information.
Removing the Screen Protective Film
A screen protection film is applied to the device’s screen to protect the screen during shipping. To remove
the screen protector, carefully lift the thin film off the display.
18
Features
5
7
4
9
1
3
8
6
2
121110
Getting Started
Figure 1 Front View
1 Charging/Scan LED Indicates battery charging status while charging, good decode indication during data
capture and application generated notifications.
2 Power Button Turns the display on and off. Press and hold to reset the device and power off.
3 Blue Indication LED User programmable LED.
4 Display Displays all information needed to operate the device.
5 Programmable
Press to select items.
Button
6 Hand Strap
Use for installing the optional hand strap.
Mounting Point
7 Speakers Provides audio output for video and music playback.
8 Ambient Light
Determines ambient light for controlling display backlight intensity.
Sensor
9 Microphone Use for communication in Headset mode.
19
Getting Started
13
14
16
17
19
20
21
18
15
15
20
22
Standard DPM
16
15
15
20
20
17
19
18
10 Volume Up Button Increases audio volume (programmable).
11 Interface Connector Provides USB host and client communication, audio and device charging via cables
and accessories.
12 Volume Down
Button
Figure 2 Back View
Decreases audio volume (programmable).
13 Camera Flash Provides illumination for the camera (optional).
14 Camera Takes photos and videos (optional).
15 Speaker Provides audio output.
16 Scanner/Exit Window Provides data capture using the imager or laser scanner.
17 Trigger Initiates data capture (programmable).
18 Programmable Button
Initiates Push-To-Talk communication (programmable).
(Secondary Trigger)
19 Battery Pack Provides power to the device.
20
Getting Started
20 Hand Strap Mounting
Point
21 Proximity Sensor Triggers hands-free, triggerless scanning.
22 NFC tag Tap-to-Pair using NFC (Near Field Communication) - (optional).
Use for installing the optional hand strap.
Setup
Perform these procedures to start using the device for the first time.
1. Install a microSD card (optional)
2. Install the battery
3. Charge the device
4. Power on the device.
Installing the microSD Card
The microSD card slot provides secondary non-volatile storage. The slot is located under the back bezel of
the unit. Refer to the documentation provided with the card for more information, and follow the
manufacturer's recommendations for use.
WARNING: Follow proper electrostatic discharge (ESD) precautions to avoid damaging the microSD card.
Proper ESD precautions include, but are not limited to, working on an ESD mat and ensuring that the
operator is properly grounded.
NOTE: The Condensation Resistant configuration has six screws securing the back bezel.
When installing a microSD card on Condensation Resistant configurations, replace the Back Bezel with
desiccant pack. See Condensation Resistant Rear Bezel Replacement on page 139. Once the Rear Bezel
is removed, the desiccant pack absorbs ambient moisture and can lessen the life of the desiccant pack.
1. Remove the Torx T8 screws holding the back bezel in place.
Figure 3 Remove Screws
21
Getting Started
2.
Lift the bezel to expose the SD slot.
Figure 4 Remove Bezel
3. Insert the microSD card into the slot with contacts facing the bottom of the device.
Figure 5 Insert microSD Card
4. Align the bezel onto the device.
Figure 6 Align Bezel
22
Getting Started
5.
Tighten the four screws using T8 hex screwdriver.
6. Torque screws to 4.5 kg-cm.
Figure 7 Secure Bezel
23
Installing the Battery
To install the battery:
NOTE: The battery is keyed to ensure that the battery is inserted properly. The notch in the battery must
face the back of the device.
1. Align the battery with the notch facing the back of the device.
2. Slide the battery into the handle of the device.
Figure 8 Battery Installation
Getting Started
3. Press the battery into the handle until it snaps into place.
Charging the Battery
Before using the device for the first time, charge the battery using a cable or a cradle with the appropriate
power supply. For information about the accessories available for the device, see Accessories.
The device is equipped with a supercapacitor (supercap) which automatically charges from the
fully-charged main battery. The supercap requires approximately 10 minutes to fully charge. The supercap
retains random access memory (RAM) data in memory and WLAN connection for at least 30 seconds
when the main battery is removed during Hot Swap. After 30 seconds, the WLAN connection is dropped
and the RAM data is retained for 20 minutes.
• 4-Slot Battery Charger
• 2-Slot USB Charge Cradle
• 5-Slot Charge Only Cradle
24
Getting Started
• 5-Slot Ethernet Cradle
• 5-Slot Charge Only Cradle with 4-Slot Battery Charger
• 5-Slot Ethernet Cradle with 4-Slot Battery Charger.
The 6,700 mAh battery charges from 0 - 90% in less than four hours at room temperature.
The 7,000 mAh battery charges from 0 - 90% in less than five hours at room temperature.
Charge batteries in temperatures from 0 °C to 40 °C (32 °F to 104 °F). The device or accessory always
performs battery charging in a safe and intelligent manner. At higher temperatures (e.g. approximately +37
°C (+98 °F)) the device or accessory may for small periods of time alternately enable and disable battery
charging to keep the battery at acceptable temperatures. The device or accessory indicates when charging
is disabled due to abnormal temperatures via its red blinking LED.
1. To charge the main battery, connect the charging accessory to the appropriate power source.
2. Insert the device into a cradle or attach to a cable. The device turns on and begins charging. The
Charging/Scan LED lights amber while charging, then turns solid green when fully charged.
Table 2 Charging/Scan LED Charging Indicators
State Indication
Off Device is not charging. Device is not inserted correctly in the cradle or connected
to a power source. Charger/cradle is not powered.
Solid Amber Healthy battery is charging.
Solid Green Healthy battery charging is complete.
Fast Blinking Red
(2 blinks/second)
Solid Red Unhealthy battery is charging or fully charged.
IMPORTANT: When trying to power on the device, a quick blink of the charging LED indicates that it does
not have enough battery power to turn on. You will need to charge the battery or replace it.
Charging error, such as:
- Temperature is too low or too high.
- Charging has gone on too long without completion (typically eight hours).
Powering on the Device
The device starts automatically as soon as power is applied; either with a charged battery installed or when
inserted into the cradle.
If a charged battery is installed and the device is turned off, press the Power button to turn on.
When the device is powered on for the first time, it initializes its system. The splash
short period of time.
screen appears for a
25
Getting Started
GMS AOSP
Figure 9 Splash Screen
The splash screen is followed by the boot animation screen and then the Home Screen.
Figure 10 Home Screen
Google Account Setup
NOTE: The device has to be connected to the internet in order to set up a Google ™ account.
A Google account is only required on devices with GMS software.
The first time the device starts, the Setup Wizard displays. Follow the on-screen instructions to set up a
Google account, configure Google Pay
personal information, and enable backup/restore features.
™ for purchasing items from the Google Play ™ store, to enter your
26
Zebra Visibility Services
The device captures and provides device analytics to a system administrator. The first time the device
boots (or after a Factory reset), the Zebra Services agreement screen displays.
1. Leave Device Data enabled if you want the device to send analytics data.
2. Touch the Device Data switch to disable the device from sending analytics data.
3. Touch OK to confirm selection.
Installing the Hand Strap
To install the hand strap:
NOTE: Installation of the hand strap is optional. Skip this section if not installing the hand strap.
1. Remove battery if installed.
2. Thread the lanyard loop through the opening near the base of the handle.
Getting Started
Figure 11 Insert Loop through Handle Slot
3. Insert the top end of the hand strap through the loop.
Figure 12 Thread Hand Strap Through Loop
4. Thread the hand-strap through the lanyard.
27
Getting Started
5.
Pull the hand strap through the loop.
6. Thread the lanyard through the slot on the left or right side of the unit, depending on your preference.
Figure 13 Thread Tab Through Side Slot
7. Slide the tab onto the clip.
Figure 14 Slide Tab onto Clip
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Hot Swap Mode
The device provides a Hot Swap mode where the user can replace the battery without powering off the
device. When the user removes the battery, the display turns off and the device enters a low power state
while in Hot Swap mode. In Hot Swap mode, the device retains RAM data for approximately 5 minutes.
Replace the battery within 5 minutes to preserve memory persistence. If the user does not install a
charged battery within 5 minutes, data in RAM will be lost. During Hot Swap mode, Wi-Fi and Bluetooth
remain connected for 30 seconds. If the battery is not inserted within 30 seconds, Wi-Fi is disabled and
then re-enabled when the device comes out of Hot Swap mode and Bluetooth is reset when the device
comes out of Hot Swap mode.
CAUTION: To prevent damage to the device, do not perform a hot swap during a device boot up session.
IMPORTANT! The supercap requires time to recharge after performing a Hot Swap or after the main
battery is fully depleted. Hot Swap mode will not retain data unless the supercap is fully charged.
Replacing the Battery
Getting Started
To remove the battery:
CAUTION: Do not press the trigger while removing the battery.
1. Press the two battery release latches in.
Figure 15 Battery Removal
29
Getting Started
2.
Pull the battery out of the device. The Charging/Scan LED lights red.
Figure 16 Battery Removal
3. Align the replacement battery with the notch facing the back of the device.
4. Slide the battery into the handle of the device.
Figure 17 Battery Installation
5. Press the battery into the handle until it snaps into place.
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