Zebra TC8000 User Manual

TC8000
MN-002899-04
Touch Computer
Integrator Guide for Android™
Version 5.1.1
TC8000
INTEGRATOR GUIDE
MN-002899-04
December 2017
ii TC8000 Integrator Guide

Revision History

Changes to the original guide are listed below:
Change Date Description
01 Rev A 12/2016 Initial release. 02 Rev A 02/2017 Updated. 03 Rev A 6/2017 In Specifications, add SD card format. 04 Rev A 12/2017 In Specifications, updates to decode zone for SE4850.
iii
iv TC8000 Integrator Guide

TABLE OF CONTENTS

Revision History................................................................................................................................. iii
About This Guide
Introduction....................................................................................................................................... xi
Documentation Set ........................................................................................................................... xi
Configurations .........................................................................................................................................xii
Software Versions ..................................................................................................................................xiv
Chapter Descriptions ....................................................................................................................... xiv
Notational Conventions .......................................................................................................................... xv
Related Documents and Software................................................................................................... xv
Service Information.......................................................................................................................... xvi
Provide Documentation Feedback.............. ..................................................................................... xvi
Chapter 1: Getting Started
Introduction .................................................................................................................................... 1-1
Unpacking ................................................................................................................................ 1-1
Removing the Screen Protection Film ...................................................................................... 1-1
Features ......................................................................................................................................... 1-2
Setup .............................................................................................................................................. 1-4
Installing the microSD Card ..................................................................................................... 1-4
Installing the Battery ................................................................................................................. 1-7
Charging the Battery ................................................................................................................ 1-8
Starting the TC8000 ................................................................................................................. 1-9
Resetting the TC8000 .................................................................................................................. 1-10
Performing a Soft Reset ......................................................................................................... 1-10
Performing a Hard Reset ....................................................................................................... 1-10
Performing an Enterprise Reset ............................................................................................. 1-11
Performing a Factory Reset ................................................................................................... 1-11
Chapter 2: Accessories
Introduction .................................................................................................................................... 2-1
vi TC8000 Integrator Guide
2-Slot USB Charge Cradle ............................................................................................................. 2-4
Setup ........................................................................................................................................ 2-5
Charging the Device ................................................................................................................. 2-5
Charging the Spare Battery ...................................................................................................... 2-6
Battery Charging ...................................................................................................................... 2-6
Main Battery Charging ....................................................................................................... 2-6
Spare Battery Charging ...................................................................................................... 2-6
Charging Temperature ............................................................................................................. 2-6
5-Slot Charge Only Cradle ............................................................................................................. 2-7
Setup ........................................................................................................................................ 2-8
Charging the TC8000 ............................................................................................................... 2-8
Battery Charging ...................................................................................................................... 2-9
Main Battery Charging ....................................................................................................... 2-9
Charging Temperature ....................................................................................................... 2-9
5-Slot Charge Only Cradle with Battery Charger ......................................................................... 2-10
Setup ...................................................................................................................................... 2-11
Charging the TC8000 ............................................................................................................. 2-11
Battery Charging .................................................................................................................... 2-12
Main Battery Charging ..................................................................................................... 2-12
Spare Battery Charging .................................................................................................... 2-12
Charging Temperature ..................................................................................................... 2-12
5-Slot Ethernet Cradle ................................................................................................................. 2-13
Charging the TC8000 ............................................................................................................. 2-14
Battery Charging .................................................................................................................... 2-15
Main Battery Charging ..................................................................................................... 2-15
Charging Temperature ..................................................................................................... 2-15
Daisy-chaining Ethernet Cradles ............................................................................................ 2-15
Ethernet Settings .................................................................................................................... 2-16
Configuring Ethernet Proxy Settings ...................................................................................... 2-16
Configuring the Device to Use a Static IP Address ................................................................ 2-17
LED Indicators ........................................................................................................................ 2-18
Establishing Ethernet Connection .......................................................................................... 2-19
5-Slot Ethernet Cradle with Battery Charger ................................................................................ 2-20
Setup ...................................................................................................................................... 2-21
Charging the TC8000 ............................................................................................................. 2-21
Battery Charging .................................................................................................................... 2-22
Main Battery Charging ..................................................................................................... 2-22
Spare Battery Charging .................................................................................................... 2-22
Charging Temperature ..................................................................................................... 2-22
Daisy-chaining Ethernet Cradles ............................................................................................ 2-23
Ethernet Settings .................................................................................................................... 2-23
Establishing Ethernet Connection .......................................................................................... 2-23
4-Slot Battery Charger ................................................................................................................. 2-24
Setup ...................................................................................................................................... 2-24
Charging Spare Batteries ....................................................................................................... 2-25
Charging Temperature ..................................................................................................... 2-25
2-Slot Desk Bracket ..................................................................................................................... 2-26
Assembly ................................................................................................................................ 2-26
Mounting Cradle ..................................................................................................................... 2-26
5-Slot Desktop Bracket ................................................................................................................ 2-28
Table of Contents vii
Assembly ................................................................................................................................ 2-28
Mount Cradle .......................................................................................................................... 2-29
Cart Mount ................................................................................................................................... 2-31
Installation .............................................................................................................................. 2-31
5-Slot Cradle Rack Installation ..................................................................................................... 2-34
4-Slot Battery Chargers Rack Installation .................................................................................... 2-37
Rack Mount Installation ................................................................................................................ 2-41
5-Slot Cradle Wall Installation ...................................................................................................... 2-44
Bottom Tray Assembly ........................................................................................................... 2-44
Bracket Wall Mounting ........................................................................................................... 2-44
4-Slot Battery Charger Wall Installation ....................................................................................... 2-47
Bottom Tray Assembly ........................................................................................................... 2-47
Bracket Wall Mounting ........................................................................................................... 2-47
Condensation Resistant Rear Bezel Replacement ...................................................................... 2-49
Chapter 3: USB Communication
Connecting to a Host Computer via USB ....................................................................................... 3-1
Connecting to the TC8000 as a Media Device .............................................................................. 3-1
Connecting to the TC8000 as a Camera ....................................................................................... 3-2
Disconnect from the Host Computer .............................................................................................. 3-2
Chapter 4: DataWedge Configuration
DataWedge Configuration .............................................................................................................. 4-1
Basic Scanning .............................................................................................................................. 4-1
Profiles ........................................................................................................................................... 4-1
Profile0 ..................................................................................................................................... 4-2
Plug-ins .................................................................................................................................... 4-2
Input Plug-ins ........................................................................................................................... 4-2
Output Plug-ins ........................................................................................................................ 4-2
Process Plug-ins ...................................................................................................................... 4-3
Profiles Screen ......................................................................................................................... 4-3
Profile Context Menu ................................................................................................................ 4-4
Options Menu ........................................................................................................................... 4-4
Disabling DataWedge .............................................................................................................. 4-4
Creating a New Profile ............................................................................................................. 4-5
Profile Configuration ...................................................................................................................... 4-5
Associating Applications .......................................................................................................... 4-6
Data Capture Plus ..................................................................................... ........... .......... .......... 4-9
Bar Code Input ....................................................................................................................... 4-12
Enabled ............................................................................................................................ 4-12
Scanner Selection ............................................................................................................ 4-12
Decoders .......................................................................................................................... 4-12
Decoder Params .............................................................................................................. 4-14
Decode Lengths ............................................................................................................... 4-20
UPC EAN Params ............................................................................................................ 4-20
Reader Params ................................................................................................................ 4-22
Scan Params .................................................................................................................... 4-25
Keep enabled on suspend ............................................................................................... 4-26
viii TC8000 Integrator Guide
Simulscan Input ...................................................................................................................... 4-26
Keystroke Output ................................................................................................................... 4-27
Intent Output .......................................................................................................................... 4-28
Intent Overview ................................................................................................................ 4-29
IP Output ................................................................................................................................ 4-30
Usage ............................................................................................................................... 4-31
Using IP Output with IPWedge ......................................................................................... 4-32
Using IP Output without IPWedge .................................................................................... 4-33
Generating Advanced Data Formatting Rules ............................................................................. 4-34
Configuring ADF Plug-in ........................................................................................................ 4-35
Creating a Rule ................................................................................................................ 4-35
Defining a Rule ................................................................................................................. 4-36
Defining Criteria ............................................................................................................... 4-37
Defining an Action ............................................................................................................ 4-39
Deleting a Rule ................................................................................................................. 4-39
Order Rules List ............................................................................................................... 4-40
Deleting an Action ............................................................................................................ 4-41
ADF Example ......................................................................................................................... 4-41
DataWedge Settings .............................................................................................................. 4-44
Importing a Configuration File ................................................................................................ 4-45
Exporting a Configuration File ................................................................................................ 4-45
Importing a Profile File ........................................................................................................... 4-45
Exporting a Profile .................................................................................................................. 4-45
Restoring DataWedge ............................................................................................................ 4-46
Configuration and Profile File Management ................................................................................. 4-46
Enterprise Folder .................................................................................................................... 4-46
Auto Import ............................................................................................................................. 4-46
Programming Notes ..................................................................................................................... 4-47
Overriding Trigger Key in an Application ................................................................................ 4-47
Capture Data and Taking a Photo in the Same Application ................................................... 4-47
Disable DataWedge on TC8000 and Mass Deploy ................................................................ 4-47
Soft Scan Feature .................................................................................................................. 4-47
Sample ............................................................................................................................. 4-47
Chapter 5: Settings
Screen Unlock Settings .................................................................................................................. 5-1
Single User Mode .......................................................................................................................... 5-1
Set Screen Unlock Using Pattern ............................................................................................. 5-2
Set Screen Unlock Using PIN .................................................................................................. 5-2
Set Screen Unlock Using Password ........................................................................................ 5-3
Multiple User Mode .................................................................................................................. 5-4
Passwords ..................................................................................................................................... 5-4
Button Remapping ......................................................................................................................... 5-4
Remapping a Button ................................................................................................................ 5-4
Accounts ........................................................................................................................................ 5-5
Language Usage ............................................................................................................................ 5-5
Changing the Language Setting ............................................................................................... 5-5
Adding Words to the Dictionary ................................................................................................ 5-6
Keyboard Settings .......................................................................................................................... 5-6
Table of Contents ix
PTT Express Configuration ............................................................................................................ 5-6
Importing a PTT Express Configuration File ............................................................................ 5-6
About Device .................................................................................................................................. 5-7
Chapter 6: Application Deployment
Introduction .................................................................................................................................... 6-1
Security .......................................................................................................................................... 6-1
Secure Certificates ......................................................................................................................... 6-1
Installing a Secure Certificate ........................................................................................................ 6-1
Configuring Credential Storage Settings .................................................................................. 6-2
Development Tools ............................................................................................................. ........... 6-2
ADB USB Setup ............................................................................................................................. 6-3
Application Installation ................................................................................................................... 6-3
Installing Applications Using the USB Connection ................................................................... 6-3
Installing Applications Using the Android Debug Bridge .......................................................... 6-4
Installing Applications Using a microSD Card .......................................................................... 6-5
Uninstalling an Application ............................................................................................................. 6-5
System Update .............................................................................................................................. 6-6
Storage .......................................................................................................................................... 6-8
Random Access Memory ......................................................................................................... 6-8
Internal Storage ........................................................................................................................ 6-8
External Storage ...................................................................................................................... 6-9
Enterprise Folder .................................................................................................................... 6-10
Application Management ............................................................................................................. 6-10
Viewing Application Details .................................................................................................... 6-11
Stopping an Application ............................................................................................................... 6-11
Changing Application Location ............................................................................................... 6-12
Managing Downloads .................................................................................................................. 6-13
RxLogger ..................................................................................................................................... 6-14
RxLogger Configuration ......................................................................................................... 6-14
Main Log Plug-in .............................................................................................................. 6-15
PushPullClient Plug-in ...................................................................................................... 6-16
KernelLog Plug-in ............................................................................................................. 6-16
ANR Plug-in ..................................................................................................................... 6-17
LTS Plug-in ...................................................................................................................... 6-17
Logcat Plug-in ........................................................................... .......... ........... .......... ........ 6-17
Tombstone Plug-in ........................................................................................................... 6-19
QxdmLog Plug-in ............................................................................................................. 6-19
RamOops Plug-in ............................................................................................................. 6-19
Snapshot Plug-in .............................................................................................................. 6-19
TCPDump Plug-in ............................................................................................................ 6-20
Configuration File ............................................................................................................. 6-20
Enabling Logging ................................................................................................................... 6-20
Disabling Logging ................................................................................................................... 6-21
Extracting Log Files ................................................................................................................ 6-21
Chapter 7: Maintenance and Troubleshooting
Introduction .................................................................................................................................... 7-1
x TC8000 Integrator Guide
Maintaining the TC8000 ................................................................................................................. 7-1
Battery Safety Guidelines .............................................................................................................. 7-1
Cleaning ......................................................................................................................................... 7-2
Materials Required ................................................................................................................... 7-2
Cleaning the Device ................................................................................................................. 7-3
Housing .............................................................................................................................. 7-3
Display ............................................................................................................................... 7-3
Scan Exit Window .............................................................................................................. 7-3
Power Connector ............................................................................................................... 7-3
Cleaning Cradle Connectors .................................................................................................... 7-3
Cleaning Frequency ................................................................................................................. 7-4
Troubleshooting ............................................................................................................................. 7-5
Device ...................................................................................................................................... 7-5
Cradles ..................................................................................................................................... 7-6
Appendix A: Specifications
Technical Specifications ............................................................................................................... A-1
TC8000 ................................................................................................................................... A-1
SE965 Standard Range Laser Decode Zones ........................................................................ A-6
SE4750-SR Decode Distances ............................................................................................... A-7
SE4750-MR Decode Zones .................................................................................................... A-8
SE4850 Decode Zones ........................................................................................................... A-9
I/O Connector Pin-Outs ......................................................................................................... A-10
2-Slot USB Charge Cradle Technical Specifications ............................................................ A-11
5-Slot Charge Only Cradle Technical Specifications ............................................................ A-11
5-Slot Charge Only Cradle with Battery Charger Technical Specifications ........................... A-12
5-Slot Ethernet Cradle Technical Specifications ................................................................... A-13
5-Slot Ethernet Cradle with Battery Charger Technical Specifications ................................. A-13
4-Slot Battery Charger Technical Specifications ................................................................... A-14
USB and Charging Cable Technical Specifications .............................................................. A-14
Quick Disconnect Audio Cable Technical Specifications ...................................................... A-15
3.5 mm Audio Cable Technical Specifications ...................................................................... A-15
Index

ABOUT THIS GUIDE

Introduction

This guide provides information about us ing the TC8000 touc h co mp u ter and accessories.
NOTE Screens and windows pictured in this guide are samples and can differ from actual screens.

Documentation Set

The documentation set for the TC8000 is divided into guides that provide information for specific user needs. TC8000 documentation includes:
TC8000 Quick Reference Guide - describes basic set up and operation of the TC8000.
TC8000 User Guide - describes how to set up, operate and program the TC8000 with Android operating
system and it’s accessories.
TC8000 Integrator Guide (this guide) - describes how to setup and configure TC8000 and accessories.
xii TC8000 Integrator Guide

Configurations

The TC8000 includes standard, condensation resistant, and premium configurations.
Radios Data Capture Display Memory OS Sensors
Configuration
NFC
SE965
802.11 abgn
Bluetooth 4.0
Standard
TC80N0-A000K110NA X X X X X X X X TC80N0-1000K210NA X X X X X X X X X TC80N0-2000K210NA X X X X X X X X X TC80N0-3000K210NA X X X X X X X X X TC80N0-A000K110IN X X X X X X X X TC80N0-1000K210IN X X X X X X X X X TC80N0-2000K210IN X X X X X X X X X TC80N0-3000K210IN X X X X X X X X X
Condensation Resistant
TC80N0-A001K31CNA X X X X X X X X X X X TC80N0-1001K31CNA X X X X X X X X X X X TC80N0-2001K31CNA X X X X X X X X X X X TC80N0-3001K31CNA X X X X X X X X X X X TC80N0-A001K31CIN X X X X X X X X X X X TC80N0-1001K31CIN X X X X X X X X X X X TC80N0-2001K31CIN X X X X X X X X X X X TC80N0-3001K31CIN X X X X X X X X X X X
Premium
TC80NH-A101K320NA X X X X X X X X X X X X TC80NH-1101K420NA X X X X X X X X X X X X X TC80NH-2101K420NA X X X X X X X X X X X X X TC80NH-3101K420NA X X X X X X X X X X X X X TC80NH-A101K320IN X X X X X X X X X X X X TC80NH-1101K420IN X X X X X X X X X X X X X TC80NH-2101K420IN X X X X X X X X X X X X X TC80NH-3101K420IN X X X X X X X X X X X X X TC80NH-1102K420NA X X X X X X X X X X X X X
Laser Engine
Imager
SE4750-SR
Imager
SE4750-MR
SE4850 Imager
8 MP Camera
4” WVGA Color
1G RAM/4 GB Flash
1G RAM/8 GB Flash
V5.1.1
Android AOSP/GMS
2G RAM/16 GB Flash
Accelerometer
Gyroscope
Proximity Sensor
Ambient Light
Digital Compass
Resistant
Condensation
About This Guide xiii
Radios Data Capture Display Memory OS Sensors
Configuration
NFC
SE965
802.11 abgn
Bluetooth 4.0
TC80NH-3102K420NA X X X X X X X X X X X X X TC80NH-1102K420IN X X X X X X X X X X X X X TC80NH-3102K420IN X X X X X X X X X X X X X
Premium + Expansion
TC80NH-2101K42ENA X X X X X X X X X X X X X TC80NH-2101K42EIN X X X X X X X X X X X X X TC80NH-1101K42ENA X X X X X X X X X X X X X TC80NH-1101K42EIN X X X X X X X X X X X X X
Imager
SE4750-SR
Laser Engine
SE4750-MR
Imager
SE4850 Imager
8 MP Camera
4” WVGA Color
1G RAM/4 GB Flash
1G RAM/8 GB Flash
V5.1.1
Accelerometer
Android AOSP/GMS
2G RAM/16 GB Flash
Gyroscope
Proximity Sensor
Digital Compass
Resistant
Condensation
Ambient Light
xiv TC8000 Integrator Guide

Software Versions

To determine the current software versions, touch > > About device.
Model number - Displays the model number.
Android version - Displays the operating system version.
Kernel version - Displays the kernel version number.
Build number - Displays the software build number.
To determine the device serial numb
Serial number - Displays the serial number.

Chapter Descriptions

Topics covered in this guide are as follows:
Chapter 1, Getting Started, provides information on getting the mobile computer up and running for the first
time.
Chapter 2, Accessories, describes the accessories available for the mobile computer and how to use the
accessories with the mobile computer.
Chapter 3, USB Communication, explains how to perform Bluetooth functionality on the mobile computer.
Chapter 4, DataWedge Configuration, describes how to use and configure the DataWedge application.
Chapter 5, Settings, provides the settings for configuring the TC8000.
Chapter 6, Application Deployment, provides information for developing and managing applications.
Chapter 7, Maintenance and Troubleshooting, includes instructions on cleaning and storing the mobile
computer, and provides troubleshooting solutions for potential problems during TC8000 operation.
Appendix A, Specifications, includes a table listing the technical specifications for the TC8000.
er, touch > > About device > Status.

Notational Conventions

The following conventions are used in this document:
“touch computer” refers to the Zebra TC8000 touch computer.
Italics are used to highlight the following:
Chapters and sections in this guide
Related documents
Bold text is used to highlight the following:
Dialog box, window and screen names
Drop-down list and list box names
Check box and radio button names
Icons on a
Key names on a keypad
Button
Bullets (•) indicate:
Action items
Lists of alternatives
Lists of required steps that are not necessarily sequential.
names on a screen.
scree
n
About This Guide xv
Sequential lists (e.g., those that describe step-by-step procedures) appear as numbered lists.

Related Documents and Software

The following documents provide more information about the TC8000.
TC8000 Quick Start Guide, p/n MN002271Axx
TC8000 Regulatory Guide, p/n MN002270Axx
TC8000 User Guide for Android Version 5.1.1, p/n MN-002898-xx
Rack/Wall Mount Bracket Installation Guide, p/n MN002412Axx
Desk Mount Installation Guide, p/n MN002413Axx
Hand Strap Installation Guide, p/n MN002417Axx
For the latest version of this guide and all guides, go to:
http://www.zebra.com/support.
xvi TC8000 Integrator Guide

Service Information

If you have a problem with your equipment, contact Zebra Global Customer Support for your region. Contact information is available at:
http://www.zebra.com/support.
When contacting support, please have the following
Serial number of the unit
Model number or product name
Software type and version number. Zebra responds to calls by email, telephone or fax within the time limits set forth If your problem cannot be solved by Zebra Customer Support, you may need
and will be given specific directions. Zebra is not responsible for any damages incurred during shipment if the approved shipping container is not used. Shipping the un its improperly can possibly void the warranty.
If you purchased your Zebra business product from a Zebra business partner, contact that business partner for support.

Provide Documentation Feedback

If you have comments, questions, or suggestions about this guide, send an email to EVM-Techdocs@zebra.com.
information available:
in support agreements.
to return your equipment for servicing

CHAPTER 1 GETTING STARTED

Introduction

This chapter describes the features of the TC8000 and explains how to install and charge the battery and how to reset the TC8000.

Unpacking

Carefully remove all protective material from the TC8000 and save the shipping contai ner for later storage and shipping.
Verify that box contains all the equipment listed below:
TC8000
Hand strap
Battery
Regulatory Guide. Inspect the equipment for damage. If you are missing any equip
contact Support immediately. See Service Information on page xvi for contact information.
ment or if you find any damaged equipment,

Removing the Screen Protection Film

A screen protection film is applied to the TC8000 screen to protect the screen during shipping. To remove the screen protector, carefully lift the thin film off the display.
1 - 2 TC8000 Integrator Guide
5
7
4
9
1
3
8
6
2
121110
7

Features

Figure 1-1 Front View
Table 1-1 Front Vi
Number Item Function
ew Descriptions
1 Charging/Scan LED Indicates battery charging status while charging, good decode indication
during data capture and application generated notifications.
2 Power Button Turns the display on and off. Press and hold to reset the device an d power
off.
3 Blue Indication
LED User programmable LED. 4 Display Displays all information needed to operate the TC8000. 5 Touch Button Press to select items.
Table 1-1 Front View Descriptions (Continued)
1
2
4
5
7
8
9
6
3
3
8
Number Item Function
Getting Started 1 - 3
6 Hand Strap Mounting
Use for installing the optional hand strap.
Point 7 Speakers Provides audio output for video and music playback. 8 Ambient Light Sensor Determines ambient light for controlling display backlight intensity
(optional).
9 Micr
ophone Use for communication in Headset mode. 10 Volume Up Button Increases audio volume (programmable). 11 Interface Connector Provides USB host and client communication, audio and device charging
via cables
and accessories.
12 Volume Down Button Decreases audio volume (programmable).
Figure 1-2 Back View
1 - 4 TC8000 Integrator Guide
Table 1-2 Back View Descriptions
Number Item Function
1 Camera Flash Provides illumination for the camera (optional). 2 Camera Takes photos and videos (optional). 3 Speaker Provides audio output. 4 Scanner Provides data capture using the imager or laser scanner. 5 Trigger Initiates data capture (programmable). 6 Push-To-Talk (PTT)
Button 7 Battery Pack Provides power to the device. 8 Hand Strap Mounting
Point 9 Proximity Sensor Long range proximity sensor (optional).

Setup

Perform these procedures to start using the TC8000 for the first time.
1. Install a micro secure digital (SD) card (optional).
2. Install the battery.
3. Charge the TC80 00.
4. Power on the TC8000.

Installing the microSD Card

The microSD card slot provides secondary non-volatile storage. The slot is located under the back bezel of the unit. Refer to the documentation provided with the card for more infor m at ion , an d fo llo w th e ma n ufa ct ur er 's recommendations for use.
Initiates Push-To-Talk communication (programmable).
Use for installing the optional hand strap.
WARNING
NOTE
1. Remove the Torx T8 screws holding the back bezel in place.
!
Follow proper electrostatic discharge (ESD) precautions to avoid damaging the microSD card. Proper ESD precautions include, but are not limite d to, working on an ESD mat and ens uring that the operator is properly grounded.
Remove back bezel only in a dry location.
The Condensation Resistant configuration has six screws securing the back bezel.
When installing a microSD card on Condensation Resistant configurations, replac desiccant pack. See Condensation Resistant Rear Bezel Replacement on page 2-49. Once the Rear Bezel is removed, the desiccant pack absorbs ambient moisture and can lessen the life of the desiccant pack.
e the Back Bezel with
Figure 1-3 Remove Screws
2. Lift the bezel to expose the SD slot.
Getting Started 1 - 5
Figure 1-4 Remove Bezel
3. Insert the microSD card into the slot with contacts facing the bottom of the device.
1 - 6 TC8000 Integrator Guide
Figure 1-5 Insert microSD Card
5. Align the back bezel onto the device.
Figure 1-6 Align Back Bezel
4. Tighten the four screws using T8 hex screwdriver.
5. Torque to 4.5 kg-cm.
Figure 1-7 Secure Bezel
Getting Started 1 - 7

Installing the Battery

To install the battery:
NOTE
The battery is keyed to ensure that the battery is inserted properly. The notch in the battery must face the back of the device.
1. Align the battery with the notch facing the back of the device.
2. Slide the battery into the handle of the device.
1 - 8 TC8000 Integrator Guide
Figure 1-8 Battery Installation
3. Snap battery into place.

Charging the Battery

Before using the TC8000 for the first time, charge the battery using a cable or a cradle with the appropriate power supply. For information about the accessories available for the TC8000 , see Chapter 2, Accessories.
The TC8000 is equipped with a supercapacitor (supercap) which automatically char main battery. The supercap requires approximately 10 minutes to fully charge. The supercap retains random access memory (RAM) data in memory and WLAN connection for at least 30 seconds when the main battery is removed during Hot Swap. After 30 seconds, the WLAN connection is dropped and the RAM da ta is retained for 20 minutes.
4-Slot Battery Charger
2-Slot USB Charge Cradle
5-Slot Charge Only Cradle
5-Slot Ethernet Cradle
5-Slot Charge Only Cradle with 4-Slot Battery Charger
5-Slot Charge Only Cradle with 4-Slot Battery Charger.
ges from the fully-charged
The 6,700 mAh battery fully charges in approximately six h ours at room temperature. Charge batteries in temperatures from 0 °C to 40 °C (32 °F to 104 °
battery charging in a safe and intelligent manner. At higher temperatures (e.g. approximately +37 °C (+98 °F)) the
F). The TC8000 or accessory alwa ys pe rfor ms
Getting Started 1 - 9
TC8000 or accessory may for small periods of time alternately enable and disable battery charging to keep the battery at acceptable temperatures. The TC8000 or accessory indicates when charging is disabled due to abnormal temperatures via its LED.
1. To charge the main battery, connect the charging accessory to the appropriate power source.
2. Insert the TC8000 into a cradle or attach to a cable. The TC8000 turns on and begins charging. The
Charging/Notification LED blinks amber while charging, then turns solid green when fully charged.
Table 1-3 Charging/Scan LED Charging Indicators
State Indication
Off TC8000 is not charging. TC8000 is not inserted correctly in the cr adle or connec ted
to a power source. Charger/cradle is not powered. Solid Amber Healthy battery is charging. Solid Green Healthy battery charging is complete. Fast Blinking Red
(2 blinks/second)
Charging error, e.g.:
- Temperature is too low or too high.
- Charging has gone on too long without completion (typically eight hours).
Solid Red Unhealthy battery is charging or fully charged.
IMPORTANT
When trying to power on the device, a quick blink of the charging LED indicates that it does not have enough battery power to turn on. You will need to charge the battery or replace it.

Starting the TC8000

When installed in a cradle, the TC8000 starts automatically as soon as power is applied. When a charged battery is installed and the TC8000 is turned off, press the Power button to turn on. When the TC8000 is powered on for the first time, it initializes its system. The splas
period of time.
h screen appears for a short
Figure 1-9 Splash Screen
1 - 10 TC8000 Integrator Guide
The splash screen is followed by the boot animation screen and then the Home Screen.
Figure 1-10 Home Screen - Non-GMS and GMS

Resetting the TC8000

There are four reset functions:
Soft reset
Hard reset
Enterprise reset
Factory reset.

Performing a Soft Reset

Perform a soft reset if applications stop responding.
1. Pre ss the po we r bu tt on unt il the m en u app ea rs .
2. Touch Reboot.
3. The device reboots.

Performing a Hard Reset

CAUTION
Perform a hard reset only if the TC8000 stops responding.
To perform a hard reset, simultaneously press and hold the power button, trigger and PTT button for five seconds. When the device reboots, release the buttons and trigger.
Getting Started 1 - 11

Performing an Enterprise Reset

An Enterprise Reset erases all data in the /cache and /data partitions and clears all device settings, except those in the /enterprise partition.
Before performing an Enterprise Reset, copy all application
s and the key remap configuration file that you want to
persist after the reset into the /enterprise/usr/persist folder.
1. Download the Enterprise Reset file from the Zebra Support & Downloads web site.
2. Copy the Enterprise Reset zip file (T8KN0LXXVREXX02206.zip for AOSP or
T8KN0LXXAREXX02206.zip for GMS
) file to the root of the microSD card or the root of the Internal
Storage. See Chapter 3, USB Communication.
3. Press and hold the Power button until the menu appears.
4. Touch Power off.
5. Touch OK. The device turns off.
6. Press and hold the Power button and the trigger.
7. When the Zebra splash screen appears, release the button and trigger.
The System Recovery Screen appears.
Figure 1-11 System Recovery Screen
8. Press the Up and Down Volume buttons to navigate to the apply update from SD card or apply update from
internal storage option.
9. Press the trigger.
10. Press the Up and Down Volume buttons to navigate to the Enterprise Reset zip file
(
T8KN0LXXVREXX02206.zip for AOSP or T8KN0LXXAREXX02206.zip for GMS).
11. Press the trigger. The Enterprise Reset occurs and then the device resets.

Performing a Factory Reset

A Factor y Re se t er ases all da ta in the /cache, /data and /enterprise partitions in internal storage and clears all device settings. A Factory Reset returns the device to the last installed operating system image. To revert to a
1 - 12 TC8000 Integrator Guide
previous operating system version, re-install that operating system image. See System Update on page 6-6 for more information.
1. Download the Factor y Reset file from the Zebra Support & Downloads web site.
2. Copy the Factory Reset zip file (T8KN0LXXVRFXX02206.zip for AOSP or
T8KN0LXXARFXX02206.zip for GMS)
Chapter 3, USB Communication.
3. Press and hold the Power button until the menu appears.
4. Touch Power off.
5. Touch OK. The device turns off.
6. Press and hold the Power button and the trigger.
7. When the Zebra splash screen appears, release the button and trigger.
The System Recovery Screen appears.
to the root of the microSD card or the root of Internal Storage. See
Figure 1-12 System Recovery Screen
8. Press the Up and Down volume buttons to navigate to the apply update from SD card or apply update from
internal storage option.
9. Press the trigger.
10. Press the Up and Down Volume buttons to navigate to the Factory Reset zip file
(
T8KN0LXXVRFXX02206.zip for AOSP or T8KN0LXXARFXX02206.zip for GMS).
11. Press the trigger. The Factory Reset occurs and then the device resets.
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