To determine the current software versions, touch > > About device.
•
Model number - Displays the model number.
•
Android version - Displays the operating system version.
•
Kernel version - Displays the kernel version number.
•
Build number - Displays the software build number.
To determine the device serial numb
•
Serial number - Displays the serial number.
Chapter Descriptions
Topics covered in this guide are as follows:
•
Chapter 1, Getting Started, provides information on getting the mobile computer up and running for the first
time.
•
Chapter 2, Accessories, describes the accessories available for the mobile computer and how to use the
accessories with the mobile computer.
•
Chapter 3, USB Communication, explains how to perform Bluetooth functionality on the mobile computer.
•
Chapter 4, DataWedge Configuration, describes how to use and configure the DataWedge application.
•
Chapter 5, Settings, provides the settings for configuring the TC8000.
•
Chapter 6, Application Deployment, provides information for developing and managing applications.
•
Chapter 7, Maintenance and Troubleshooting, includes instructions on cleaning and storing the mobile
computer, and provides troubleshooting solutions for potential problems during TC8000 operation.
•
Appendix A, Specifications, includes a table listing the technical specifications for the TC8000.
er, touch > > About device > Status.
Notational Conventions
The followingconventions are used in this document:
•
“touch computer” refers to the Zebra TC8000 touch computer.
•
Italics are used to highlight the following:
• Chapters and sections in this guide
• Related documents
•
Bold text is used to highlight the following:
• Dialog box, window and screen names
• Drop-down list and list box names
• Check box and radio button names
• Icons on a
• Key names on a keypad
• Button
•
Bullets (•) indicate:
• Action items
• Lists of alternatives
• Lists of required steps that are not necessarily sequential.
names on a screen.
scree
n
About This Guidexv
•
Sequential lists (e.g., those that describe step-by-step procedures) appear as numbered lists.
Related Documents and Software
The following documents provide more information about the TC8000.
•
TC8000 Quick Start Guide, p/n MN002271Axx
•
TC8000 Regulatory Guide, p/n MN002270Axx
•
TC8000 User Guide for Android Version 5.1.1, p/n MN-002898-xx
•
Rack/Wall Mount Bracket Installation Guide, p/n MN002412Axx
•
Desk Mount Installation Guide, p/n MN002413Axx
•
Hand Strap Installation Guide, p/n MN002417Axx
For the latest version of this guide and all guides, go to:
http://www.zebra.com/support.
xviTC8000 Integrator Guide
Service Information
If you have a problem with your equipment, contact Zebra Global Customer Support for your region. Contact
information is available at:
http://www.zebra.com/support.
When contacting support, please have the following
•
Serial number of the unit
•
Model number or product name
•
Software type and version number.
Zebra responds to calls by email, telephone or fax within the time limits set forth
If your problem cannot be solved by Zebra Customer Support, you may need
and will be given specific directions. Zebra is not responsible for any damages incurred during shipment if the
approved shipping container is not used. Shipping the un its improperly can possibly void the warranty.
If you purchased your Zebra business product from a Zebra business partner, contact that business partner for
support.
Provide Documentation Feedback
If you have comments, questions, or suggestions about this guide, send an email to EVM-Techdocs@zebra.com.
information available:
in support agreements.
to return your equipment for servicing
CHAPTER 1 GETTING STARTED
Introduction
This chapter describes the features of the TC8000 and explains how to install and charge the battery and how to
reset the TC8000.
Unpacking
Carefully remove all protective material from the TC8000 and save the shipping contai ner for later storage and
shipping.
Verify that box contains all the equipment listed below:
•
TC8000
•
Hand strap
•
Battery
•
Regulatory Guide.
Inspect the equipment for damage. If you are missing any equip
contact Support immediately. See Service Information on page xvi for contact information.
ment or if you find any damaged equipment,
Removing the Screen Protection Film
A screen protection film is applied to the TC8000 screen to protect the screen during shipping. To remove the
screen protector, carefully lift the thin film off the display.
1 - 2TC8000 Integrator Guide
5
7
4
9
1
3
8
6
2
121110
7
Features
Figure 1-1 Front View
Table 1-1 Front Vi
NumberItemFunction
ew Descriptions
1Charging/Scan LEDIndicates battery charging status while charging, good decode indication
during data capture and application generated notifications.
2Power ButtonTurns the display on and off. Press and hold to reset the device an d power
off.
3Blue Indication
LEDUser programmable LED.
4DisplayDisplays all information needed to operate the TC8000.
5Touch ButtonPress to select items.
Table 1-1 Front View Descriptions (Continued)
1
2
4
5
7
8
9
6
3
3
8
NumberItemFunction
Getting Started1 - 3
6Hand Strap Mounting
Use for installing the optional hand strap.
Point
7SpeakersProvides audio output for video and music playback.
8Ambient Light SensorDetermines ambient light for controlling display backlight intensity
(optional).
9Micr
ophoneUse for communication in Headset mode.
10Volume Up ButtonIncreases audio volume (programmable).
11Interface ConnectorProvides USB host and client communication, audio and device charging
via cables
and accessories.
12Volume Down ButtonDecreases audio volume (programmable).
Figure 1-2 Back View
1 - 4TC8000 Integrator Guide
Table 1-2 Back View Descriptions
NumberItemFunction
1Camera FlashProvides illumination for the camera (optional).
2CameraTakes photos and videos (optional).
3SpeakerProvides audio output.
4ScannerProvides data capture using the imager or laser scanner.
5TriggerInitiates data capture (programmable).
6Push-To-Talk (PTT)
Button
7Battery PackProvides power to the device.
8Hand Strap Mounting
Point
9Proximity SensorLong range proximity sensor (optional).
Setup
Perform these procedures to start using the TC8000 for the first time.
1. Install a micro secure digital (SD) card (optional).
2. Install the battery.
3. Charge the TC80 00.
4. Power on the TC8000.
Installing the microSD Card
The microSD card slot provides secondary non-volatile storage. The slot is located under the back bezel of the
unit. Refer to the documentation provided with the card for more infor m at ion , an d fo llo w th e ma n ufa ct ur er 's
recommendations for use.
Initiates Push-To-Talk communication (programmable).
Use for installing the optional hand strap.
WARNING
NOTE
1. Remove the Torx T8 screws holding the back bezel in place.
!
Follow proper electrostatic discharge (ESD) precautions to avoid damaging the microSD card.
Proper ESD precautions include, but are not limite d to, working on an ESD mat and ens uring that
the operator is properly grounded.
Remove back bezel only in a dry location.
The Condensation Resistant configuration has six screws securing the back bezel.
When installing a microSD card on Condensation Resistant configurations, replac
desiccant pack. See Condensation Resistant Rear Bezel Replacement on page 2-49. Once the Rear Bezel is
removed, the desiccant pack absorbs ambient moisture and can lessen the life of the desiccant pack.
e the Back Bezel with
Figure 1-3 Remove Screws
2. Lift the bezel to expose the SD slot.
Getting Started1 - 5
Figure 1-4 Remove Bezel
3. Insert the microSD card into the slot with contacts facing the bottom of the device.
1 - 6TC8000 Integrator Guide
Figure 1-5 Insert microSD Card
5. Align the back bezel onto the device.
Figure 1-6 Align Back Bezel
4. Tighten the four screws using T8 hex screwdriver.
5. Torque to 4.5 kg-cm.
Figure 1-7 Secure Bezel
Getting Started1 - 7
Installing the Battery
To install the battery:
NOTE
The battery is keyed to ensure that the battery is inserted properly. The notch in the battery must face the
back of the device.
1. Align the battery with the notch facing the back of the device.
2. Slide the battery into the handle of the device.
1 - 8TC8000 Integrator Guide
Figure 1-8 Battery Installation
3. Snap battery into place.
Charging the Battery
Before using the TC8000 for the first time, charge the battery using a cable or a cradle with the appropriate power
supply. For information about the accessories available for the TC8000 , see Chapter 2, Accessories.
The TC8000 is equipped with a supercapacitor (supercap) which automatically char
main battery. The supercap requires approximately 10 minutes to fully charge. The supercap retains random
access memory (RAM) data in memory and WLAN connection for at least 30 seconds when the main battery is
removed during Hot Swap. After 30 seconds, the WLAN connection is dropped and the RAM da ta is retained for 20
minutes.
•
4-Slot Battery Charger
•
2-Slot USB Charge Cradle
•
5-Slot Charge Only Cradle
•
5-Slot Ethernet Cradle
•
5-Slot Charge Only Cradle with 4-Slot Battery Charger
•
5-Slot Charge Only Cradle with 4-Slot Battery Charger.
ges from the fully-charged
The 6,700 mAh battery fully charges in approximately six h ours at room temperature.
Charge batteries in temperatures from 0 °C to 40 °C (32 °F to 104 °
battery charging in a safe and intelligent manner. At higher temperatures (e.g. approximately +37 °C (+98 °F)) the
F). The TC8000 or accessory alwa ys pe rfor ms
Getting Started1 - 9
TC8000 or accessory may for small periods of time alternately enable and disable battery charging to keep the
battery at acceptable temperatures. The TC8000 or accessory indicates when charging is disabled due to
abnormal temperatures via its LED.
1. To charge the main battery, connect the charging accessory to the appropriate power source.
2. Insert the TC8000 into a cradle or attach to a cable. The TC8000 turns on and begins charging. The
Charging/Notification LED blinks amber while charging, then turns solid green when fully charged.
Table 1-3 Charging/Scan LED Charging Indicators
StateIndication
OffTC8000 is not charging. TC8000 is not inserted correctly in the cr adle or connec ted
to a power source. Charger/cradle is not powered.
Solid AmberHealthy battery is charging.
Solid GreenHealthy battery charging is complete.
Fast Blinking Red
(2 blinks/second)
Charging error, e.g.:
- Temperature is too low or too high.
- Charging has gone on too long without completion (typically eight hours).
Solid RedUnhealthy battery is charging or fully charged.
IMPORTANT
When trying to power on the device, a quick blink of the charging LED indicates that it does not have
enough battery power to turn on. You will need to charge the battery or replace it.
Starting the TC8000
When installed in a cradle, the TC8000 starts automatically as soon as power is applied.
When a charged battery is installed and the TC8000 is turned off, press the Power button to turn on.
When the TC8000 is powered on for the first time, it initializes its system. The splas
period of time.
h screen appears for a short
Figure 1-9 Splash Screen
1 - 10 TC8000 Integrator Guide
The splash screen is followed by the boot animation screen and then the Home Screen.
Figure 1-10 Home Screen - Non-GMS and GMS
Resetting the TC8000
There are four reset functions:
•
Soft reset
•
Hard reset
•
Enterprise reset
•
Factory reset.
Performing a Soft Reset
Perform a soft reset if applications stop responding.
1. Pre ss the po we r bu tt on unt il the m en u app ea rs .
2. Touch Reboot.
3. The device reboots.
Performing a Hard Reset
CAUTION
Perform a hard reset only if the TC8000 stops responding.
To perform a hard reset, simultaneously press and hold the power button, trigger and PTT button for five seconds.
When the device reboots, release the buttons and trigger.
Getting Started 1 - 11
Performing an Enterprise Reset
An Enterprise Reset erases all data in the /cache and /data partitions and clears all device settings, except
those in the /enterprise partition.
Before performing an Enterprise Reset, copy all application
s and the key remap configuration file that you want to
persist after the reset into the /enterprise/usr/persist folder.
1. Download the Enterprise Reset file from the Zebra Support & Downloads web site.
2. Copy the Enterprise Reset zip file (T8KN0LXXVREXX02206.zip for AOSP or
T8KN0LXXAREXX02206.zip for GMS
) file to the root of the microSD card or the root of the Internal
Storage. See Chapter 3, USB Communication.
3. Press and hold the Power button until the menu appears.
4. Touch Power off.
5. Touch OK. The device turns off.
6. Press and hold the Power button and the trigger.
7. When the Zebra splash screen appears, release the button and trigger.
The System Recovery Screen appears.
Figure 1-11 System Recovery Screen
8. Press the Up and Down Volume buttons to navigate to the apply update from SD card or apply update from
internal storage option.
9. Press the trigger.
10. Press the Up and Down Volume buttons to navigate to the Enterprise Reset zip file
(
T8KN0LXXVREXX02206.zip for AOSP or T8KN0LXXAREXX02206.zip for GMS).
11. Press the trigger. The Enterprise Reset occurs and then the device resets.
Performing a Factory Reset
A Factor y Re se t er ases all da ta in the /cache, /data and /enterprise partitions in internal storage and clears
all device settings. A Factory Reset returns the device to the last installed operating system image. To revert to a
1 - 12 TC8000 Integrator Guide
previous operating system version, re-install that operating system image. See System Update on page 6-6 for
more information.
1. Download the Factor y Reset file from the Zebra Support & Downloads web site.
2. Copy the Factory Reset zip file (T8KN0LXXVRFXX02206.zip for AOSP or
T8KN0LXXARFXX02206.zip for GMS)
Chapter 3, USB Communication.
3. Press and hold the Power button until the menu appears.
4. Touch Power off.
5. Touch OK. The device turns off.
6. Press and hold the Power button and the trigger.
7. When the Zebra splash screen appears, release the button and trigger.
The System Recovery Screen appears.
to the root of the microSD card or the root of Internal Storage. See
Figure 1-12 System Recovery Screen
8. Press the Up and Down volume buttons to navigate to the apply update from SD card or apply update from
internal storage option.
9. Press the trigger.
10. Press the Up and Down Volume buttons to navigate to the Factory Reset zip file
(
T8KN0LXXVRFXX02206.zip for AOSP or T8KN0LXXARFXX02206.zip for GMS).
11. Press the trigger. The Factory Reset occurs and then the device resets.
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